2020 CHEVROLET SILVERADO 1500 Steering Problems

69 complaints about Steering

69
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (69)

Dec 14, 2025

Intermittent and sudden loss of power steering. The only message displayed briefly then went out was “service trailer brake controller”. Brought vehicle to Dealership. The grounding strap behind the front right wheel that goes to the frame (Earth Strap) was rotted. This seams to be a very common problem with this model truck and is dangerous.

Dec 9, 2025

On Sunday Nov. 16th, my steering wheel felt like it was "slipping", akin to how it feels when your serpentine belt tensioner is failing. I checked it out while wife turned the wheel, didn't see any problem, and we went on our way. Later in the day as we were leaving a parking lot, the problem occurred again but worse. And we got a warning about trailer brake controller needs repair. After reviewing similar problems on Reddit, I found it was still safe to drive, so we drove home without further incident. Monday I decided to take it to O'Reilly auto parts and have a code scan done. Except, as soon as I turned out of the driveway, my wheel completely froze up solid. I could NOT move the wheel (q2)! Since the wheel was still turned, I backed it into the driveway and we took our car to buy our own code scanner. It showed more than just one fault code for the brakes, there were 5. I called Fox Chevrolet to schedule al appointment for the next day. Fortunately, the failure occurred as the Advisor attempted to turn the wheel (q3). Long story short: problem was a rusted/rotted out ground wire (q1)! Behind the front driver side tire, encased in a boot. Tech told the Advisor he'd never seen that one before. $40 part, and $400 to install it (q4). I was happy it wasn't a power steering rack failure (electric) but the more I thought about it, felt I needed to report this. You needed a dealer scanner to catch this and trace it to a ground fault. Probably better for you to contact dealer Advisor and Tech to get a better breakdown on this (q1). Dealer was great, they could have sold me an $1800 steering rack and I'd have never known. Could this failure have happened to someone driving on the street and this pop up all of a sudden (q2)? I believe so. Glad I didn't find out firsthand. The problem went away overnight twice, and then all of a sudden your wheel is LOCKED. I'm curious as to if others are or have faced this, thus my submittal. Thanks for your time.

Dec 8, 2025

Sudden intermittent loss of power steering, issue confirmed by Chevy Dealership. No warning lights were displayed.

Oct 31, 2025

While driving on a residential side street my 2020 Chevrolet Silverado 1500 (81,996 miles) suddenly lost power steering and braking with no waring. Several messages appeared in the dash and the check engine light illuminated. I was able get the vehicle safely to the shoulder and put in park without power steering or brakes. At this point the engine stalled and would not restart. The vehicle was towed to the nearest Chevy dealer on 10/29/2025. The technician verified the loss of power steering, brakes, and several other codes and diagnosed the issue as corroded engine grounding straps per GM bulletin #23-NA-201. The grounding straps were replaced and the codes cleared. The technician test drove the vehicle and verified normal operation after the repair. I was responsible for paying the full cost of these repairs as my vehicle was out of warranty. I feel incredibly fortunate that this happened on a residential side street with no traffic. Had this failure happened on the expressway while pulling my 4,000 lb trailer, this could have been a fatal accident if I suddenly lost power steering, brakes and had the engine stall like it did. I see multiple complaints for this issue on the NHTSA website and the GM TSB for this issue dates back to 2023. I am shocked that this is not a nationwide recall yet. It is a significant safety threat to the driver and others. I also know this is not an isolated incident, as my service advisor at the dealer suggested it was probably the grounding straps before the technician even inspected my vehicle. It was pretty clear from our conversation that I was not the first vehicle they had repaired with this issue.

Oct 27, 2025

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 71 MPH with cruise control engaged, the vehicle experienced braking and power steering failure. The Traction Control, Brake, Parking, Antilock Braking System, Electronic Fuel Control, and Check Engine warning lights were illuminated. Additionally, the Brake Assist failure, Steering failure, and Trailer Brake failure messages were displayed. The contact shifted into neutral and coasted over to the side of the road. After turning off the vehicle for approximately an hour, the contact was able to restart the vehicle and drove 40 MPH back to the residence. The contact stated that after the failure, the vehicle had to be shifted into neutral, and then the parking brake was activated to come to a stop. The contact stated that a diagnostic test confirmed the steering and brake failures. The contact used a diagnostic tool to retrieve DTC: C0580. An appointment was scheduled with the dealer, but the vehicle was not yet diagnosed. The contact discovered information related to NHTSA Campaign Number: 20V116000 (Service Brakes, Hydraulic), but the VIN was not included in the recall. The manufacturer had not been notified of the failure. The failure mileage was approximately 104,000.

Mileage: 104,000

Oct 22, 2025

Without warning (no warning lights or previous mechanical indications) the power steering failed making it extremely difficult to turn the steering wheel. Fortunately this happened while I was parking and not on the highway. The truck had approximately 48,000 miles on it at the time. (8/30/25) Repairs required replacing the rack and pinion steering and a heavily corroded "grounding strap". Repair cost was appx $3500

Oct 20, 2025

Just recently my power steering started cutting in and out in parking lots. I have seen that there is a ongoing investigation into steering problems with these trucks. I have not took it to a shop, because it just started and has only done it in parking situations. There are no lights or warning codes on the dash. It was about two weeks ago that it started. The vehicle is available for inspection upon request. I just would not like to experience it failing on the road.

Aug 26, 2025

Engine shut off while driving and was unable to restart.

Aug 26, 2025

Power steering locked up. Dashboard warnings "Service Power Steering Drive with Care, Service Trailer Brake System and Driver Assist Disabled"

Aug 11, 2025

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the brake pedal was depressed, and the vehicle came to a complete stop. The contact stated that when the vehicle came to a stop, the steering wheel was independently reset. The vehicle was driven to the residence. The vehicle was then taken to the dealer, where it was diagnosed with a failed grounding strap. The contact was informed that the grounding strap needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,155.

Mileage: 24,155

Jul 29, 2025

Lost power steering in the middle of a corner..Almost but me into pole ..No warning..later on warning came on.Truck has 32000 miles on it

Jul 28, 2025

No power steering alert showed up to service power steering. Very dangerous driving and power steering goes out.

Jul 24, 2025

Initially, turbo charger issues. Dealer after 2 weeks corrected issues with the turbo charger. We were provided loaner. Dealer took 28 days, the second time, to supposedly remedy Transmission/shifting issues. First we were told it was a valve port body. Then we were told they had to remove the pan, etc., all part of the process. Then the parts were on backorder. Finally, at the 11th hour, they installed a rebuilt transmission. Without a loaner for 2 weeks. Got the truck back and within 24 hours, the truck suddenly lost power steering while driving around curve at aprox.30 to 35 mph., check engine light on, power steering light on, trailer brakes warning light on, etc. Had it towed back to dealer in the morning and told it would be a priority. Called at 5pm. Truck has not been seen. It's not a car. It's a work truck. Seems the dealership is swamped with silverado trucks with similar transmission issues waiting for valve ports. No loaner vehicles to be had the second time after 2 weeks. Not sure what they will tell us tomorrow.

Jun 18, 2025

Lost power steering! Almost impossible to make any turns. The dash has ESC fault and power steering fault. Says drive careful! How can I drive careful if I can't turn the truck? Only 79k miles! GM must recall their bad design and replace it with a design that is proven not to fail!

Jun 2, 2025

Loss of power in my power steering due to corrosion of a ground strap. Found service bulletin 23-NA-201 issued 12/23 for the exact problem. The dealership stated there was no bulletin or covered under warranty and is being replaced with cost to myself. I had intermittent low speed "jerking" occasionally a few days before up to the incident.

May 31, 2025

Randomly. The power steering has stopped working. There is a widely reported issue with the power steering in 2020 Silverados and this model now needs to be included

May 19, 2025

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while her husband was driving 55 MPH, there was an abnormal sound coming from the vehicle. The driver pulled over to the side of the road and inspected the vehicle. The contact stated that her husband observed that the driver’s side front wheel had detached. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed and determined that the control arms, rack and pinion, and ball joints had separated and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 88,907.

Mileage: 88,907

Apr 1, 2025

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.

Mileage: 88,000

Jan 24, 2025

We were driving on the highway when we attempted to make a turn the Steering wheel would not turn. We almost had an accident. I, [XXX], the Driver, had to swing out, and force the steering wheel to turn to get out of traffic. The service steering system with care light and the ESC Light came on. My truck is not that old and should not experiencing this type of problem. This was a very frightening experience that I don't want to go through this anymore. I call the dealership that I purchased the truck from and learned that other models had a recall on the same issue, but my 2020 had no recall on it. So therefore, they did not have to work it in to fix it. So, I'm reporting the issue so that no one else have to experience what I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 20, 2025

While driving home truck began to misfire and drop in RPM’s. Service ESC and Service Parking Brake popped up on my notification system. My Engine light was blinking and my Traction light was on. While i was turning into my street to get home, my engine shut off. The steering wheel and brakes became hard as the motor wasn't powering them. I was able to turn it on and get it into my drive way. Afterwards when trying to turn it on, it would turn on and shut off immediately. Chevy replaces a fuel pump module for a second time(recall), added a new starter and battery. After Three months they then told me I need a new engine because it has locked itself up. I purchased the vehicle with 32,000 miles and It currently has 49,000 miles. Chevrolet are not going to warranty me a new engine because i do my own oil changes (which were 2). Had this happened on the highway or in traffic, i would've been at a high risk of causing an accident considering power steering and brake system was not working properly.

Jan 19, 2025

Upper control arm ball joint separated.

Jan 7, 2025

While driving down the highway, the ball joints on the front passenger side prematurely failed, causing loss of vehicle control, significant damage to steering and braking components and body damage. Diagnosis is being confirmed by an independent service center. No symptoms of premature wear or imminent failure were noted.

Dec 16, 2024

Driving at the speed limit 65-70 miles ph my truck started to slow in speed the tire sensor came on then the truck began to smoke and the brakes locked up at a high speed, lucky for me there was no one behind me. I was able to limp to a safe spot and park the truck would not MOVE at all..After an hour I tried to move it again it would not go into drive. Had to tow it to the dealership..$$$$ later they say well we can't recreate the problem so it's drivable. I drive 2 blocks and it stops in traffic almost causing a collision. Had it towed home and for 3 moths now it has sat while I have to continue paying payments on a NON running 2020 with only 102 thousand miles on it this is CRIMINAL!!!!!!!!!!!!!!!!!!!!! was told possible $62k to repair but no guarantee it would stay fixed!!!!!!!!!! Criminal and should not be on me I am paying still. But if something is not done I will let it get repo..I am [XXX] old this was to be my last newer vehicle I have had to borrow money again and bought an older 03 silverado that is running great. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 15, 2024

I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year

Nov 8, 2024

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed and driving over a speed bump, the contact noticed that the power steering became inoperable with the Electronic Stability control warning light illuminated and the message that the “Power Steering was Disabled” was displayed. The contact stated the vehicle became difficult to steer. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with power steering control module (PSCM) failure. The contact was informed that the PSCM needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

Mileage: 53,600

Oct 18, 2024

ESC error code come on with a traction control off symbol and the drive Steering Assist Reduced Drive with care. I lost my power steering out of now here when driving on roads that are not very smooth or if I turn my wheel all the way to one side. I was able to muscle the truck home safely.

Oct 6, 2024

I'm not sure what to call most of this but my truck has been vibrating when getting up to about 50 mph. When putting in gear it shows you put it in the gear wanted put doesn't register sometimes and perks you and clicks. The entire front end grinds,pops and clicks when turning forward or backwards. When doing the steering wheel will get stuck and want turn for a split second in turn causing steering To be misaligned causing you to basically steer the wheel in an unnatural position until you stop put it in park then proceed to drive again. I have had these issues since we bought the vehicle brand new. We have to get an alignment and balance rotation like every 6 months for it to only help for a about a month to not be as bad.

Sep 21, 2024

While driving on the freeway the right control arm broke.

Sep 19, 2024

The Electronic Steering assist stopped working while I was driving to work. Was leaving a stop sign and steering wheel became stuff and notifications on dash appeared. Was able to get to side of the road and turned vehicle off for 20-30 mins and started back up and steering was normal. Notifications on the dash were: Service Power Steering and Service Trailer Braking System. Search online showed this is a known issue that has happened with these vehicles for years and clearly hasnt been addressed. This is very dangerous. Vehicle has 42k miles on it. I had the "Service Trailer Braking System" notification come on a couple times previously and steering felt "sloppy" but immediately went away. And Ive never used the trailer braking system so I didnt think anything of it.

Aug 26, 2024

“Service power steering soon” message appeared and I took it to a Chevrolet dealership and I was informed I needed to replace the power steering module for a total of $2300 for parts a labor. Now the power steering will randomly stop, making it almost impossible to drive. There are hundreds of threads online of this model having the same issue and this should be a recall because someone is going to get injured.

Aug 4, 2024

SERVICE POWER STERING AND SERVICE ESC WARNING LIGHTS CAME ON, LOST POWER STERRING. AFTER 30 MINUTES RESTRATED THE TRUCK AND EVERYTHING WAS FINE. TOOK TO CHEVEROLET DEALER, THEY FOUND NO CODES AND COULD NOT DUPLICATE THE ISSUE, HAD NO SOLUTION FOR HELP, TOLD TO BRING BACK WHILE ITS DOING IT, YOU CAN NOT DRIVE IN THAT CONDITION. VEHICLE HAD 16,880.00 MILES ON IT WHEN PROBLEM OCCCURED,

Jul 11, 2024

Power steering stopped working while making a left hand turn. Pulled to the side of the road, turned off engine. Looked in Owners Manual, no mention of electric power steering, or where to put steering fluid. Restarted engine and steering worked. Went online and found possible chassis/frame ground issue. Ground cable on RH side behind front tire was corroded badly. Went to the dealer for a new ground strap, the dealer had 1 right under the counter. new strap appears to be plated, is this a known issue?

Dec 22, 2023

Voltage will drop and effects steering, dash lights, radio, headlights

Sep 18, 2023

Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.

Sep 15, 2023

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 60 MPH, the steering wheel seized. The "Loss of Power Steering - Drive with Care” message was displayed. The driver pulled over, but the failure persisted. The vehicle was taken to the local dealer, where it was diagnosed that the steering module and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.

Mileage: 74,000

Aug 15, 2023

The key will get stuck in the ignition cilinder when I try to turn off the truck. This happens several times, I got to turn it on and off several times to get the key out of the ignition barrel. The truck was taken to the dealer to be repaired, they replaced the cylinder (part #13528553) and the housing (part# 84990323) AMD it didn't fix the problem

Aug 4, 2023

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated when she started the vehicle and attempted to shift into reverse(R) there was an unknown warning light illuminated. The contact stated that the steering wheel was locked. The contact was unable to turn the steering wheel. The contact turned off and restarted the vehicle, and the vehicle regained power steering functionality. The contact stated that the loss of power steering had occurred once. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

May 30, 2023

While driving down the interstate hi-way, I heard a pop and my truck started to swerve into the adjoining lane. I turned the steering wheel in the opposite direction and the truck started making a rubbing sound and very hard to steer. I finally got it to the side of the hi-way and seen my passenger side front wheel leaning in. The upper balljoint/control arm broke. Luckily no-one was in the lane next to me or it would have caused a serious crash.

Apr 27, 2023 Crash

Brake system light failure. Some system lights came on. I had no breaks car didn’t stop fast enough before hitting a pole

Mar 28, 2023

Power steering failure upon starting truck. Wheel did not turn. Dash message said Esc and power steering malfunction . Restart car multiple times with same issue. Wait a few hours and start car - no warnings or power steering issues. Went to Chevrolet dealership and was told no codes had been triggered and to bring back when issue arises again.

Jan 9, 2023

I drove approximately 8 miles to lunch and parked the truck. It sat about an hour and when I started the truck to leave I had a message to service esc and power steering reduced. The tuck had no power steering. Returns to work and the truck sat about ten minutes. Then everything started normal and is fine.

Dec 5, 2022

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and attempting to drive out of a parking spot, the power steering failed to function as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wiring harness for the power steering needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was 44,624.

Mileage: 44,624

Nov 21, 2022

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The ESC warning light was illuminated. The contact then stated that he turned off and restarted the vehicle and the steering wheel returned to normal operation. There was no warning light illuminated; however, the vehicle was taken to the dealer where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

Mileage: 63,000

Nov 21, 2022

I keep getting battery saver activated. I go to start my truck and it will not start. On dash says battery saver activated. I have had in the dealer 4 times and it keep happening. I also have had the power steering go out while driving. This has only happened once and after a couple hours it started working again but seems very dangerous.

Aug 26, 2022

Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm

Aug 25, 2022

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(D) and reverse(R) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating ESC needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.

Mileage: 13,500

Jul 10, 2022

As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.

Jul 2, 2022

I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.

May 26, 2022

Electronic problem caused failure of power steering.

May 6, 2022

Vehicle had several lights on dashboard and messages, service brake system,engine power reduced, service trailer brake controller, service esc, service power steering. Vehicle lost power steering and brakes were nearly all impossible to push…luckily I was near my house and got home safe, my family or myself could’ve been seriously hurt

Apr 19, 2022

Right front wheel control Arm broke on the interstate running 70mph with no control.

Jan 27, 2022

It seems the top suspension arm on my front passenger side broke.

Dec 5, 2021

I was going shopping and noticed my check engine light flashing, it flashed around 20 times then turned off. When I got done shopping, I started up my truck to leave and I had no power steering and the dash had Service ESC on it and the traction control light was on, So I slowly started to drive home with no power steering I drove around one mile and stopped for a coffee. When I jumped back in the truck the power steering was working and all lights and messages were off Being Sunday (12-5-21) no dealer was open, the truck has around 34,000 miles on it This is not the first time the check engine light came on and the dealer checked the codes and it was clear I checked with my code reader and no codes either

Nov 29, 2021

I started my truck up and the dashboard warned me with service ESC and also Service Power Steering drive with care. Steering wheel was very hard to turn obviously no matter what way. I only got like 14,169 miles on the truck. I left it sitting for about 2 hrs. And it's supposedly back to normal. No lights some how.

Jun 28, 2021

After a morning’s fishing, I drove the boat to the launch site to retrieve and load onto the trailer. Started my 2020 1500 Silverado in the parking lot and went about 75 feet to the launch and retrieved the boat. While I was retrieving the boat, I left the Silverado motor running. After boat pickup, drove about 75 feet in the lot to rig the boat for travel and shut off the Silverado engine. After rigging was completed, started the truck and there was no power steering. The following two messages were present on the DIC: “service power steering drive with care” and “service ESC”. I can’t believe that this truck with less than 2800 miles was exhibiting such a major problem. Restarting the tuck multiple times did not clear the error messages. Since I live about three miles from the lake, I decided to take a chance and drove home and left the truck in the street. Called the dealer and made a service appointment. After about an hour, I went out and started the truck in an attempt to park it in the driveway. The messages had disappeared and power steering was functional. Also, I did some searching on the internet and found many other owners of 2020 1500 Silverado that had the exact same loss of power steering and messages that I had experienced. The dealer informed me that although there were many communication error codes present, they were not able to find the cause of the problem. They requested that I leave the truck with them and they will try to reproduce the power steering failure. The dealer didn’t seem to care, even after I mentioned that there were many others with identical problems and surely someone in Chevrolet engineering knows of the problem and how to fix it. Their response was that they were not aware of any known documented problems like mine. I think I’m getting the run around. They still have the truck after twelve days and no solution. My wife refuses to drive the 2020 1500 Silverado with such an unsafe condition.

May 28, 2021

Driving 50mph and the truck starts bucking, backfiring, and missing. Code appeared on the dash stating service ESC. Lack of Power steering and braking I parked the truck.

May 26, 2021

I was leaving work on May 17th and got in my 2020 Silverado and started the vehicle. Immediately codes were thrown on the dash stating that the power steering was out and that the ESC system needed serviced. The traction control system/ESC light was also illuminated on the dash. I was unable to turn the steering wheel whatsoever. I turned the vehicle off and restarted approximately three times all of which still were displaying the codes listed above. I let the truck sit for approximately 20 minutes and the codes had cleared themselves and the vehicle was functioning as it should. I immediately drove to the dealership and had it serviced. Dealership stated there was a programming issue related to the EBCM, which if I'm not mistaken was a recall already issued for the 2019 models. I have seen many instances online of this same issue occurring and sometimes impacting the ability to brake (if vehicle was in motion at time of onset). My onset occurred at approximately 14,000 miles while in park. Since the servicing (approximately 1 week) issue has not been replicated, but I am not sure if the problem has been fixed or if the computer is just functioning properly and will glitch again at some point in the future.

Mar 23, 2021

LOSS OF STEERING . I STARTED TRUCK AND PUT IN DRIVE AS I WAS TRYING TO DRIVE FORWARD I REALIZED THE STEER WHEEL WOULD NOT TURN AT ALL. I LOOKED DOWN TO SEE LIGHTS ON THE DASHBOARD SERVICE ESC AND SOMETHING ABOUT LOSS OF STEERING ON THE INFO SCREEN. I CANT BELIEVE THIS TRUCK IS NOT EVEN A YEAR OLD HAVE AN ISSUE LIKE THIS. I AM LUCKY I WASN'T AT HIGHWAY SPEEDS OR IN TRAFFIC AND JUST IN MY DRIVEWAY. I TURNED TRUCK OFF AND RESTARTED IT AND IT SEEMS AS NOTHING HAPPENED . EVERYTHING IS NORMAL AND NO LIGHTS ON. I TELL YOU I AM VERY SCARED AND WORRIED TO DRIVE THIS VEHICLE AND CANNOT BELIEVE THIS HAS BEEN OVERLOOKED BY GM AND THE NHTSA SINCE I HAVE SEEN AND HEARD MULTIPLE COMPLAINTS ABOUT THIS.

Mileage: 15,000

Mar 9, 2021

THIS TRUCK DOESN'T EVEN HAVE 7500 MILES ON IT. IT WAS DRIVEN TO WORK THIS MORNING WITHOUT ISSUE AND PARKED FOR APPROXIMATELY FOUR HOURS. UPON ATTEMPTING TO START IT FOR LUNCH HOUR THREE MESSAGES SHOWED UP IN THE DIC: 1) 'SERVICE ESC', 2) 'SERVICE POWER STEERING', AND 3) 'PARK ASSIST OFF'. IN AN ATTEMPT TO EVALUATE I PULLED THE TRUCK FORWARD AND THE AVAILABLE STEERING REFLECTED AN INOPERABLE POWER STEERING SYSTEM. I BACKED INTO THE SPOT AGAIN AND SHUT THE TRUCK DOWN. I STARTED THE TRUCK AND SHUT IT DOWN FOUR OR FIVE MORE TIMES WITH THE SAME MESSAGES PRESENTED (ALTHOUGH PARK ASSIST STOPPED APPEARING) AND ONLY ON THE LAST TIME DID THE MESSAGES GO AWAY AND POWER STEERING RETURNED.

Mileage: 7,300

Dec 13, 2020

DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED.

Dec 9, 2020

TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.

Mileage: 3,709

Sep 28, 2020

AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA

Mileage: 2,100

Aug 12, 2020

I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT

Mileage: 1,430

Aug 10, 2020

WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER

Mileage: 5,100

Aug 6, 2020

THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.

Mileage: 3,300

Jul 30, 2020

TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.

Mileage: 1,451

Jul 20, 2020

STARTED THE ENGINE AND HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID SERVICE ECS I BELIEVE. POWER STEERING HAS STARTED WORKING AGAIN SINCE.

Mileage: 11,000

Jun 8, 2020

ON TWO SEPARATE OCCASIONS: ON THE HIGHWAY AT SPEEDS OF APPROX 50-70 MPH, THE POWER STEERING FEEDBACK WHILE MOVING THROUGH A LEFT CURVE FAILED. THE WHEEL DID NOT REACT BACK TO THE CENTER WHEN THE STEERING WHEEL WAS "LET GO". THE STEERING WHEEL FELT "DEAD" AND STAYED IN THE LEFT TURN POSITION. WHEN COMING OUT OF THE LEFT TURN/CURVE, THE WHEEL HAD TO BE FORCED BACK TO CENTER. PULLING OVER AND TURNING THE TRUCK OFF AND THEN ON, SEEMED TO FIX THE ISSUE TEMPORARILY. FEELS EXTREMELY UNSAFE. *TR

Mileage: 4,100

Mar 22, 2020

IT HAPPENED AFTER DRIVING ON THE INTERSTATE, WE PULLED INTO A GAS STATION AND WHEN WE GOT BACK ON THE ROAD I FOUND THE LIST OF WARNINGS AND I LOST MOST ALL BRAKING AND POWER STEERING AND HAD A DASH FULL OF LIGHTS TELLING ME ALL SORTS OF WARNINGS. I PULLED OVER ON THE INTERSTATE ON-RAMP AND TURNED IT OFF AND BACK ON AND THE PROBLEM CONTINUED. 'SERVICE PARKING BRAKE' 'TRACTION CONTROL OFF' 'ENGINE POWER IS REDUCED' 'BRAKE SYSTEM FAILURE" 'SERVICE ESC' 'SERVICE TRAILER BRAKE SYSTEM' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE' "SPEED LIMITED TO 43 MPH"

Mileage: 750