2021 CHEVROLET SILVERADO 1500 Unknown Or Other Problems

55 complaints about Unknown Or Other

55
Complaints
3
Crashes
4
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (55)

Nov 28, 2025

Transmission shudders and slipping gears at only 100k miles.

Nov 27, 2025

The track on the back glass is cracked and leaking water into the interior back cab light.

Nov 12, 2025

Rear power window has been replaced multiple times, each time it develops cracks and leaks water causing possible mold in the truck cabin.

Oct 29, 2025

The air conditioning only blows HOT air. The vehicle was inspected by my mechanic and states that the compressor and belt have failed and needs to be replaced. I realize that my 2020 Silverado is out of warranty, but after looking into this situation, I have found that GM has had known air conditioning issues with certain Silverado models, especially 2019-2021. I believe this is a widespread defect and should be covered and repaired through a goodwill program. I am bringing the Silverado for repairs to my mechanic on 10/31/25 as I live in South Florida and cannot continue driving this vehicle without air conditioning.

Oct 11, 2025

The following is a list of persistent electrical failures in my vehicle, several of which present a significant safety risk. I have attempted to resolve the issues: •Emergency OnStar Button Failure: My vehicle's emergency OnStar buttons consistently fail to function when the ignition is off. This is a critical safety defect, as the system is designed to work on a backup battery during an emergency, such as a crash. The system only operates when the ignition is on. • Excessive and Dangerous Floor Hump Heat: Following a service visit on October 2, 2025, the front floor hump became excessively hot, melting personal items and posing a fire and burn risk. •Fabricated Safety Warnings: The vehicle's computer system repeatedly displays false and misleading messages. Examples include an incorrect "new brake pads detected" prompt and a "taking your eyes off the road" warning that does not apply to this vehicle. These phantom messages are distracting and can cause driver confusion. •Persistent Connectivity Failures: The vehicle experiences frequent and consistent failures with its Wi-Fi and GPS systems, indicating a potential electrical or software malfunction. Numerous resets attempted by the manufacturer's technical support have not resolved the issue. • Computer Display Anomaly: the Chevrolet symbol appeared in red on the computer screen when the truck was started. The vehicle has repeatedly experienced spontaneous changes to the radio station and the air conditioning switching from cold to hot without driver input. •Unusual Decompressing Sound: When the vehicle has been sitting for an extended period, an unusual decompressing sound can be heard coming from the rear underside whenever a door is opened. Date: Software updates on January 27, 2025 and October 2, 2025. Diagnostic Test performed on October 2, 2025 that failed to resolve the issues. The OnStar buttons only works when the vehicle is turned on. I do have photos and videos available to support your claim.

Sep 10, 2025

I am filing a formal complaint regarding a serious safety concern with my 2021 CHEVROLET SILVERADO, following the completion of recall N252494001 performed by Galleria Chevrolet in Dallas, TX. Prior to this recall work and related inspections, my vehicle operated without any abnormal engine noise. After the recall inspection and a subsequent fuel injector repair performed by the dealer, my vehicle began producing a bottom-end engine noise that had never been present before, and ultimately we have catastrophic engine failure. What is highly concerning is that the dealership staff previously documented the situation in writing as follows: “We performed the recall inspection and the truck passed. After performing an injector repair now there is a bottom-end noise when it's running. Did the failed injector possibly affect the validity of the test? That may be the case. We know that the truck did not experience the noise before the inspection; is it possible that the steps we took affected the truck in a way that got the noise to show itself? That’s what we need to determine.” Despite this acknowledgment, the dealership is now denying any responsibility, classifying the damage as unrelated “wear and tear”. This reversal appears highly suspicious, as it contradicts their own observations and written notes. It suggests that the dealership and GM may be refusing to fulfill their obligations under the recall and repair warranty, leaving me with a vehicle that has a blown engine and a significant safety risk. Given the timing of the noise, occurring directly after recall work and injector repair, and the internal documentation from the dealership itself, I request NHTSA investigate whether: This issue is part of a broader trend affecting other vehicles under the same recall. GM and its dealers are properly honoring their obligations to fully repair vehicles impacted by recalls. Consequential damage resulting from recall work is being systematically denied coverage.

May 11, 2025

A knocking noise coming from the left side drivers wheel

May 7, 2025

I purchased this truck 3/20/2025. I have since realized it wasn't me doing something wrong. The truck hesitates and shakes during shifting upon acceleration from a stop and when putting it in park and attempting to turn the truck off it has a message on the display saying "shift to park" and it will not turn off until you repeatedly restart it and play woth the gear shift to get it to register that it's in park. I have made an appointment to take it to the dealership to be looked at. The truck has 75,000 miles on it.

Apr 30, 2025

Around May 20th, 2022, I was driving the pickup when it suddenly the engine turned off on me. I was travelling at approximately 40 mph on city streets and was able to control the vehicle and park the vehicle and restart it. That same week, I took the vehicle to Chevrolet on the city of Orange, where it was inspected. According to the mechanic, no issues were located. Nothing else was done to the vehicle and as a result, I fear the same issue will happen again in the future.

Apr 17, 2025

while driving, the emergency brake engages and locks the car up coming to a complete stop mid driving (on highway!). this has happened 3 times now, took it into dealer, they did a computer update and released. It has since happened again, with my child in the car!

Apr 12, 2025

I get A shift to park message on my dash behind steering wheel whenever I put the vehicle in park and turn it off. It want let the vehicle completely shutdown.

Apr 8, 2025

Rain is coming in through the back window. Dealer is stating that the rain is coming from the sliding window but satellite is stating it’s the brake light on the top of the truck.

Apr 7, 2025

Transmission isssues hard shifting and no shifting at times. I informed the dealership about the recall on this issue and they are saying it doesn’t fall under the recall which isn’t true because my vehicles is showing all of the symptoms under the recall #N242454440.

Apr 3, 2025

When I am driving my vehicle and I pull in to park, I put the gear shift into park and shut the vehichle off and a light comes on in the dash and says shift to park. And the vehichle will not shut down for several minutes after this light comes on. It also feels like there is a hesitation in the transmission at times after I start the vehicle and start driving.

Mar 30, 2025

Diesel engine continues to overheat, even after the oil temperature sensor failure dealership repair. Truck is very well maintained. However, common and trending issue amongst 1500 Silverado diesel owners is overheating which causes engine to loose power while driving and even get so hot it can catch fire. Warning lights appear only when problem is at engine failure point. Also, we lost power or reduced power on freeway which almost caused an accident and engine was smoking. We had it towed to Epic Chevrolet in Sacramento, CA. Within one week of dealership repair covered under powertrain warranty, dealership said overheating engine is due to a “new” code for coolant pump. In short, fire and driving safety hazard that can cost lives if not addressed by NHTSA.

Mar 27, 2025

Paint chipping and cracking not even five years old yet

Mar 24, 2025

I had my windshield replaced and the installer said when he removed the old glass, the bottom of the glass didn't have the rubber strip accross the bottom. Our rear sliding window has had a small leak, so we asked him to check it out too. He noticed that the window also does not have the rubber weather seal.

Mar 18, 2025

Baton Rouge Louisiana

Mar 18, 2025

Baton Rouge Louisiana

Mar 11, 2025

The tumbler in keyed switch is locked up solid . Cannot turn key to start or turn on.

Mar 1, 2025

The car while I’m driving, when I start driving it has a kick could be transmission

Feb 22, 2025

Since the purchase of this truck I have been having the same issues consistent with the current recall. It has gotten worse and has almost caused an accident during acceleration due to skipping or locking up of the engine/wheels. Worse when traction control is on. This Happens almost every time the gears shift during acceleration.

Feb 1, 2025

There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though there is a TSB on this affecting numerous other trucks

Jan 28, 2025

I brought in vehicle for check engine light is on for p0300 / p0308 had misfire tech removed engine valve cover and determine no movement in valve train components tech determine valve train failure lifters possible camshaft we would need to remove the cylinder head and replace valve train lifters.

Jan 22, 2025

I have just been made aware that there is a lot going on right now with the l87 6.2 motor. I purchased my truck last September so I e had it almost a year 1/2. I recently started having what seems like a misfire issue as of 1/20/2025. I have it scheduled to be checked out Friday 1/24/2025. I’m just reporting this to cover my back if any recall or anything comes about. In addition I’ve had regular oil changes and maintenance on the truck. It’s currently inspected and insured.

Jan 16, 2025

1. The automatic tailgate opens by itself randomly. It appears to be malfunctioning. I am unable to open it from the tailgate now. When it’s open it continues to attempt to unlatch making the noise. It’s opened while driving. 2. So far I lost a cooler on the highway due to this problem which would cause a road hazard to other drivers. 3. I brought it to the dealer they said it’s not there problem due to my vin not matching the recall even though there’s a recall for this problem with same year trucks. 4. It has not been inspected due it not being an official recall. 5. No warning lights regarding this issue.

Jan 10, 2025

When putting vehicle in PARK and releasing the foot brake it rolls back an excessive amount of space sometimes it rolls back so much we begin to get scared thinking we are still in DRIVE and jump back in vehicle just to learn we are in PARK. We have had this issue since the day of getting truck in August of 2024 and how much it rolls back is never consistent on the length of the roll back. Sometimes it feels like it make even slip out of gear and just keeping rolling. It’s very scary and we have almost knocked ourselves out when it happens trying to jump back in to stop it.

Dec 6, 2024

There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?

Dec 5, 2024

THE TAILGATE HAS FELL DOWN SEVERAL TIMES BY ITS SELF .I REPORTED THE PROBLEM ON THIS TO THE CHEVY DEALER THEY SAID THERE IS NO RECALL ON THE 1500 SERIES. THE TAILGATE EVEN UNLATCHED ITS SELF AT THE DEALERSHIP SO THEY DISCONNECTED THE OUTSIDE TAILGATE SWITCH SO IT WOULDNT UNLATCHED ITS SELF 12/23

Dec 2, 2024

The contact owns a 2021 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened on its own. As a result, the contacts tool box fell from the vehicle potentially becoming a dangerous road hazard. No warning lights were illuminated. The vehicle was not taken to the dealer independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V060000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.

Nov 28, 2024

We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.

Nov 7, 2024

Vehicle attempted to do an 'over the air' update to the infotainment system. This prompted an error message, stating the update failed and return to the dealership. Took vehicle to GM dealer, diagnostics were run, and dealer stated that an update was not available, and the module for the infotainment system was bad. Quoted me $1600 for replacement and install. Have read multiple reports with owners' having the same issue. Infotainment system attempts to do an update, and it fails. The owners are left paying out of pocket for something that was not their fault. This needs to be a recall. Not only are you paying a hefty amount for a repair that is not your fault, but the entire Infotainment system doesn't not work (stereo, cooling/heating info, back up camera etc)

Jul 29, 2024

Heard and felt a loud clunk from underneath truck while driving 70 mph on interstate. Pulled off and next available exit with a hotel and parked truck. Cranked truck to move and it would not move forward or backward except for about a foot. Loud grinding noise. Had to call tow truck to tow us to nearest Chevrolet dealer. Dealer service department says transfer case has seized up and must be replaced. Transfer case is currently on backorder and not available from GM. Was given rental car to drive home, which is 10 hours away. Truck has been in shop for 7 days as for this writing and I still do not have an answer about when a transfer case will be available and they can repair my truck. I located transfer case at my local dealer but repair dealer says they have to wait on GM.

Jul 19, 2024

My check engine light came on. When taking it to the dealership, they say it's the Catalytic converter. The converter is not an electronic part, so we replaced the o2 sensors and the check engine light came back on. I've taken this truck to several people who repairs cars, and The vehicle is only 3 years old , should not need to be replaced. A converter should last 10-15 years. In doing some Research, I found the the 2019 recalled for the ECM module. Causing the same issue as the faulty reading on a catalytic converter. I am now out of warranty due to being 2,000 miles over the limit.

Jul 9, 2024

When my truck is outside and gets rained on. The Tailgate automatically drops and keeps dropping over and over again. It’s been doing this for months. I have many safety concerns. I’ve had my tailgate open while driving. I had a young child standing behind my truck and it automatically opened. Recently over the period of the night it kept sending signals to drop annd lights would alol turn on until my truck battery was drained. I’ve looked up and saw other Silverados in my time frame with same problem with tailgate switch and have been recalled. This is 100 percent same thing going on with my truck. I have video but couldn’t upload below

Apr 1, 2024

Unknown system Tailgate lowered by itself. It was up when we got in and left and was down when we got to our destination. Luckily the only thing that came out was a golf towel and not the two sets of golf clubs as well. I believe this is a problem on other GM vehicles Has not been inspected and no warning lamps

Jan 23, 2024 Fire

On the evening of Dec 19th, our 2021 Chevy Silverado 1500 DuraMax with 19K miles on it caught fire, burned, and was declared a total loss. We were on our way to go pick up our travel trailer as were we leaving for a trip on Xmas with our 2 dogs and my brother-in-law. Smoke started billowing out from under the hood and within minutes the front end was engulfed in flames. I have pics/videos. We’re ok but that was a scary situation that could have had a different outcome. We could have been on the highway towing our trailer with our 2 dogs and bro-in-law and who knows how long it would have taken the fire department to arrive on scene on the highway. There were no warning lights etc. to notify us. The truck gets driven, taken care of and I had just driven it the day before. We’re not aware or have seen any recalls. All info is on our Chevy app. We filed a claim with our insurance, and it has been paid off now, but in reality, "our fault" in insurers eyes. No cause was determined. That being the case, GM has closed claim and say not liable for personal property lost in fire, as insurance didn't contact GM with any mfg defects and insurance has already paid off the truck. We are repeat Chevy customers. This was our 4th leased Silverado and we also have a Traverse. The lease on the burned-up truck was coming due May 2024. We way overpaid on the milage. We're not filing a homeowners claim for lost personal property as insurance has paid off the truck and we don't want to be dropped. My question is wouldn't this be under warranty? Should the truck not be replaced? We didn't cause the fire. Much more damage could have occurred. People and pets could have possibly been injured or worse. If we were towing our travel trailer, that would be another big loss. The truck is no longer "available". Insurance told me today it's being sold for parts, which honestly kind of scares me. I wouldn't want a truck part that was in a fire, damaged or not. Videos not attached.

Jan 8, 2024

Truck lost power and shut down without warning while driving in traffic. Happened twice on the way home from church with my family. First time truck shut off as we were turning across a busy intersection. Coasted off on to shoulder of highway. After several attempts truck restarted. It shut off again before reaching home. Has to call a tow truck. Has truck towed to local Chev dealer on New Years Eve. Dealer kept truck three days. Could not find problem. I picked up truck, drove home, truck shut off just before I reached my house. Coasted into driveway. Called dealer. Said bring it back. Waited two hours. Truck started so I drove back to dealership, approximately 15 miles. Truck shut off again without warning on highway in front of dealership. I sounded horn and flashed lights as I coasted across oncoming traffic into dealership parking lot. This was on Wednesday Jan 3rd. Friday afternoon dealer called and said that hey have not been able to isolate problem. Said they know they are losing communication between modules but don’t know where. The “fix” they claim is to take the cab off the truck and replace entire wiring harness! Cost is $6300. Truck has 48,000 miles on it. All highway and road miles. Can’t afford $6300 to repair a 2.5 year old truck. I am fortunate that neither me or my family were involved in a crash due to truck shutting off unexpectedly. This is a very dangerous issue.

Sep 19, 2023

rear third brake light is leaking water into the cab and causing water stains on the headliner. I am worried about it eventually causing an electrical short or more water damage. I don't have a rear window that slides open and the rear glass has never been replaced nor has the third brake light all original from factory.

Jul 28, 2023

While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous

Jul 25, 2023

Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.

Jun 2, 2023 Crash

This is a potential problem for a serious injury to a child , stroller, pet - or damage to front of truck and vehicle in front of truck. The hood of the truck is very high. And sitting in the drivers seat you are "driving blind. " It is impossible to see an object directly in front at bumper level. The only way to judge the distance to an object, or small person, is to get out of the truck and look. I had minor damage to the front of the truck by hitting my garage. But more seriously if there were a child or stroller- you literally cannot see it. This could be easily fixed with a forward looking camera - and the truck comes with a rear one- but Chevynfirs not offer any front camera/ park assist on any of its Silverado 1500's.!The manual says park assist is an option- but Chevy currently does not offer that option. This is dangerous..

May 25, 2023

The monitor has disconnected many phone calls and rejected software updates. The monitor has been reported to the dealership and has been in many times for harness replacements, harness for the door locks and the timeframe for the repairs was a couple of weeks. The monitor still disconnects calls and I must pull the car over and restart the truck the monitor stays off sometimes until the monitor wants to engage. The history of the truck with this issue has been documented with the dealership

Aug 30, 2022 Fire

Truck caught on fire while driving down I75 interstate in Florida. No component or system failure lights where present. Smoke was smelled by the passengers and within seconds the truck was on fire. The safety of the passengers was at FULL risk, and lucky to be alive! The truck was full engaged as soon as the truck pulled over on the side of the interstate. Investigation by GM & Insurance company took place. The truck is available for further investigation. We are unsure how the fire started. It did come up from both sides of the cab, and very quickly. Nothing has been confirmed by any inspections completed by GM & Progressive. GM & the Service Dealer are not engaging as they should be.

Aug 23, 2022

Dealer said lifters failed. Was stuck in middle of interstate for 2 hrs

Jul 15, 2022 Crash

Vehicle began having issues at 3 months old... Random service messages, defective headlight, wierd engine noises at startup and stalling upon acceleration/deceleration. I took it to the dealer several times about the issues I were having but they always say they aren't able to replicate any issues. 3 months later I was driving on the highway and the engine started knocking. Had it towed to the dealer and it took them 6 months to replace engine, tcm, starter, and other parts. After finally getting the truck back, it was still stalling and there was a check engine light... Dealer did not reassemble the vehicle properly and several parts and bolts were still missing. It went right back in the shop and catalytic converters were replaced. I also mentioned missing parts and bolts. I get the truck back again and it still seems like it wants to stall. I was turning into a parking lot a few days later and it seemed like it wanted to cut off. While I was distracted trying to see if the truck cut off, I hit a small pole... Truck was damaged way more than it should have been because the dealer did not reassemble it properly. Body shop said my bumper was only held on by 2 bolts and several other bolts and pieces were missing. They said if my bumper was attached properly the damage would not have been as bad. The vehicle was already unsafe because of stalling and the dealer made it structurally unsafe as well... I have opened cases with gm and they aren't doing anything about it. Here this truck is 14 months old and it's been in their possession more than mine... I have asked them about replacing the vehicle and they insist on fixing the issues but never do and I end up driving an u safe vehicle around.

May 13, 2022 Fire

My 2021 Chevrolet Silverado started on fire and blew up in my driveway. I had just returned from the store, parked it and went inside. No more than 3 minutes later, my neighbor came running over to tell me my truck was on fire. There were no issues at all while I was driving the vehicle. The township fire department said this is the 4th 2021 Chevrolet Silverado that has burst into flames in the last 6 weeks. They said they all had the 2.7L Turbo engine, as well. The truck is a complete loss. I have contacted the dealership and Chevrolet about the issue and have not heard back yet. The fire started in the engine compartment and quickly raged out of control. The hood and engine disintegrated from the heat. The vehicle was towed away and the insurance adjuster has yet to go out and look at it. If I would've been stuck in traffic on the way home, I would have been in the vehicle and may not be here typing this report right now. It went up that fast. This is a major safety issue that needs to be thoroughly investigated before somebody loses their life. It nearly caught my house on fire, but thankfully there was only minor damage to some garage trim and the driveway is ruined. Please investigate this issue immediately. This was a pretty traumatic experience, to say the least.

May 4, 2022

On April 29, 2022 between 4:45 - 5:00 pm Eastern, I was dropping off my son at work when I suddenly experienced a variety of Truck Diagnostic Error messages on the front driver display window. In addition my OnStar advanced diagnostic alert system informed me with the following system issues: Engine and Transmission; StabiliTrak stability control; Antilock Brake; and Emissions. At that moment the truck experience a cut in power and slowed down with a knocking sound coming from what seemed under the truck. I slowly proceeded to drop off my son and drove back home and parked the truck. Truck was towed to local Chevy dealer on Friday of that day. A preliminary diagnosis was done Saturday, April 30 suggesting an Engine Lifter issue. On Monday, May 2, 2022, a final diagnosis determined engine lifter failure on one side of engine bank. Vehicle is still under Warranty with 17,400 miles on it.

Dec 27, 2021

Every so ofter I get an audible and visual alert telling me to Service Seat Safety Restraint System as well as the airbag light on the dashboard. This lastest incident is probably the 8th time it has happened since Ive brought the truck new

Oct 20, 2021

Turned on my 2021 Chevy Silverado in my driveway and esc service notification popped up and check engine light popped up as well and then a loud clicking sound came from under the hood which turns out to be a bad lifter.

Sep 5, 2021

Driving along a highway at 65mph and a lifter dropped or rocker arm failed catastrophically. Loud audible pops and bangs without warning no "warning lamps" lights or notifications at all. Towed it to dealership under their recommendation as opposed to driving it there. Also there's a clicking metallic jingle jangle in the driver side from unless 4wheel auto is engaged.

Jul 31, 2021

Vehicle door locks. The key from my 2016 Chevy will open my 2021 Chevy. It does not seem safe when you assume locking your doors would prevent someone from gaining access to your vehicle. How often do you go shopping, put your purchases in the vehicle and shop some more not knowing that someone can just unlock the doors and steal your valuables or wait in the backseat for you to return and harm you. What are the odds that I have a key from an older vehicle that unlocks my new truck doors and also how many other keys are out there that will do the same thing. At the very least GM should at least warn a buyer that just because you lock your doors that doesn't really mean anything. I am sure alot of people are not aware of this lack of safety. We have safety labels on cigarettes, liquor, guns drugs and so many other things but nothing about locking your car doors doesn't mean they are actually locked. I contacted the dealership where I bought it and they claimed they were not even aware of that until they checked further. Changing the locks will not help so it seems like there should be some option. Insurance companies won't want to pay for any theft.

Jul 7, 2021 Crash Fire

Car Fire - Started at the rear of the cabin between the cabin rear window and the truck bed The fire engulfed directly around and inside the fuel tank. The car is available for inspection as far as im aware at the tow / salvage yard The safety of myself and any passengers were greatly put at risk. The fire engulfed the inside cabin within seconds, and caused a total loss on the car. The problem has not been identified elsewhere. However the almost exact scenario has occurred in the manufacturers other 2021 model vehicles on the Tahoe and Yukon, with recalls on file for both for incorrect seal around the fuel tank, causing fuel tank fires. The car manufacturer does not want to help at all, they are willing to deal with insurance company and that is it, who will just pay out the value of the car. The police and fire crew local to the incident have ran reports on the fire. No warning lamps occurred before or during the fire. The car was operating as normal until the large explosion. There was no accident, nothing was hit, witnesses described small embers / flames flying up from the truck bed right before the big explosion, indicating there was fuel spitting out and catching on fire.

Mar 19, 2021

THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN

Mileage: 1,020

Jan 3, 2021

WHEN THE TRUCK IS PUT IN REVERSE THE BACK UP CAMERA BECOMES VERY 'FUSSY' AN UNUSABLE. THE ONLY HAPPENS AT NIGHT WHEN IT IS NEEDED THE MOST. THE BACK UP CAMERA PROVIDE NO HELP IN FACT MAYBE DANGEROUS.