2011 CHEVROLET SILVERADO 2500 Air Bags Problems

40 complaints about Air Bags

40
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (40)

May 8, 2025

as mentioned by many customers the dash on the vehicles crack and GM refuses to pay for repairs. Now there is a Airbag recall that needs to be completed and I am told by dealer that the dash will crack more and get worse during the repair and they are not responsible for the damage. This is unacceptable and unsafe as it is costing me and consumers more money for a defective product.

Jul 25, 2024

The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Aug 25, 2022

Takata recall. The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and the vehicle was taken to the dealer for recall repair. However, after damaging the passenger's side dashboard where the front passenger's side air bag was located, the dealer informed the contact that they had ordered the wrong part and he should bring the vehicle back another time for the recall repair. Additionally, the dealer informed the contact that the dashboard would be replaced. The contact stated upon taking the vehicle back to the dealer for recall repair, the dealer stated that the recall repair would not be completed unless he signed a waiver certifying that they were not liable for damage to the dashboard. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The failure mileage was approximately 161,000. Parts distribution disconnect.

Mileage: 161,000

Sep 25, 2021

Vehicle had a recall for airbag. After the vehicle was taken for the recall the dashboard is cracked. This dashboard issue needs to be fixed. It's outrageous if GM is not held accountable.

Jul 28, 2021

Takata recall. The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Mar 31, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LAWRENCE HALL CHEVROLET BUICK GMC (2120 COMMERCIAL AVE, ANSON, TX 79501) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 6, 2021

I HAVE HAD 2 SAFETY RECALL NOTICES ON THE PASSENGER AIR BAGS, THAT COULD BE FATAL. 1ST WAS IN 2016, 2ND 2021. LAST ONE STILL SAYS PARTS NOT AVAILABLE. SHOULDN'T DISABLE THE PASSENGER AIRBAG OR FIX IT?

Nov 24, 2020

MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 BEEN WAITING FOR YEARS TO FIX THIS MY DASHBOARD IS CRACKING I'M VERY ANGRY CAUSE I TAKE CARE MY TRUCK A LOT AND GM CAN'T FIX IT I TOOK MY TRUCK SEVERAL TIME TO THE DEALERSHIP DIDN'T HELP THEY JUST TOLD ME IS NOTHING THEY CAN DO ONE TOLD ME TRADE MY TRUCK FOR A NEW ONE IS NOT THE WAY TO SELL NEW CARS

Nov 9, 2020

4TH COMPLAINT ON THIS RECALL, STILL NO REMEDY FOR THIS BUT GM HAS MADE 10 MORE YEARS OF TRUCKS AND SELL REPLACEMENT AIR BAGS FOR THIS MODEL, NOT A GOOD SAFETY RECALL IF THEY ARE WAITING FOR SOMEONE TO DIE BEFORE DECIDING THIS VEHICLE IS TRULY AFFECTED BY THE AIRBAG THEY INSTALLED. WILL NEVER BUY ANOTHER GM VEHICLE AGAIN. STILL NO RESPONSE FROM LAST COMPLAINT. NHTSA SHOULD BE DEFUNDED.

Oct 16, 2020

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 2, 2020

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALL AMERICAN CHEVROLET OF KILLEEN (1802 E. CENTRAL TEXAS EXPY, KILLEEN, TX 76541) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS

May 18, 2020

GM IS SAYING THERE IS NO REMEDY YET, BUT THEY ARE SELLING REPLACEMENT AIR BAGS UNDER PART # 22744316. SO IS THERE NOT REMEDY OR DO THEY NOT WANT TO COVER THEIR RECALL. WHEN YOU PAY 50K FOR A VEHICLE YOU EXPECT THE MANUFACTURER TO STAND BEHIND IT. SAYING THE VEHICLE IS SAFE DOES NOT MAKE ME COMFORTABLE IF I WAS TO HAVE AN ACCIDENT THAT WOULD CAUSE AIRBAG TO GO OFF. LET ALONG IF SOMEONE WAS TO DIE FROM THE AIRBAG. WHAT GOOD IS NHTSA IF YOU DON'T ENFORCE THE RECALLS, YOU CANNOT LET THE MANUFACTURER DECIDE THAT ANY OF THE VEHICLES AFFECTED BY THE RECALL ARE SAFE. I WILL NOT BE BUYING ANOTHER GM VEHICLE IF THIS IS NOT TAKEN CARE OF PROPERLY. *TR

Aug 27, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 23, 2019

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE SERVICE AIR BAG AND AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT A THIRD PARTY ENGINEER ADVISED THAT THERE WAS NO FAILURE WITH THE AIR BAGS. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD LET HIM KNOW WHEN THE PART BECAME AVAILABLE. THE CONTACT SPOKE WITH THREE UNKNOWN DEALERS THAT STATED THE PART WAS NOT AVAILBLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 3, 2019

TAKATA RECALL I WAS NOTIFIED IN JULY OF 2016 THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN GM 2011 MODEL YEAR SILVERADOS. THE INFO I'M GETTING WHEN I SEARCH THE DATABASE FOR RECALLS IS AS FOLLOWS: RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE. GM IS WORKING QUICKLY TO FINALIZE THE NECESSARY REPAIR PROCEDURES AND/OR OBTAIN PARTS. YOU WILL BE NOTIFIED VIA WRITTEN COMMUNICATION WHEN THE REPAIR PROCEDURE OR PARTS ARE AVAILABLE. YOU CAN ALSO CHECK BACK AT THIS WEBSITE OR WITH YOUR PREFERRED CERTIFIED SERVICE DEALER. IT'S BEEN OVER THREE YEARS AND NOTHING HAS BEEN RESOLVED AND GM HAS NOT BEEN MADE TO RESOLVE THIS SAFETY ISSUE. FORTUNATELY, I HAVE NOT HAD AN ACCIDENT TO TEST THE SAFETY OF THE AIR BAGS. WHY HASN'T THE DEPARTMENT OF TRANSPORTATION FORCED GM TO DO SOMETHING ABOUT THIS POTENTIALLY DEADLY SITUATION?

Jan 30, 2019

TAKATA RECALL. MY DEALER REFUSES TO REPLACE THE AIRBAG. PLEASE HELP GET THIS DANGEROUS AIRBAG REPLACED.

Jan 14, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. CLASSIC CHEVROLET (1101 W. STATE HIGHWAY 114, GRAPEVINE, TX) STATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

Dec 21, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RIVERSIDE CHEVROLET (4270 U S 231, WETUMPKA, AL 36092, (334) 472-0325) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED A DOCUMENT STATING THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 25, 2018 Crash

TAKATA RECALL: MY FAMILY AND I SUFFERED A SEVERE CAR ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. WE HIT GOING 70MPH INTO A FLIPPED 18 WHEELER ON THE HIGHWAY.

Mileage: 150,000

Sep 15, 2018

TAKATA AIR BAGS REMEDY STILL UNAVAILABLE. THE CHECK AIR BAGS LIGHT ON DASH KEEPS COMING ON. I'D REALLY LIKE TO GET MY TRUCK FIXED

Aug 31, 2018

I PUT MY VIN IN YOUR DATABASE TO SEE IF THERE HAS BEEN A RECALL FOR TAKATA AIRBAGS. PER YOUR WEB SITE, GM REQUEST A PETITION OF INCONSEQUENTUALITY FOR MY MODEL VEHICLE, EVEN THOUGH TAKATA HAS IDENTIFIED THEIR AIRBAGS AS BEING INSTALLED ON MY TRUCK. THERE WAS TO HAVE BEEN A RULING, AGAIN PER YOUR WEBSITE, IN AUGUST OF 2017. THERE IS REFERENCE TO A DOCKET NUMBER WHICH I COULD NOT LOCATE. SO, I'M ASKING WHAT IS THE LATEST NHTSA RULING REGARDING GM'S PETITION OF INCONSEQUENTIALITY? I MAY BE DRIVING AROUND IN A DANGEROUS VEHICLE WHICH SEEMS TO NOT MATTER TO GM OR TO NHTSA. PLEASE CALM MY FEARS AND GIVE ME THE MOST RECENT INFORMATION, EVEN IF IT MAY BE SOMETHING I DON'T WISH TO HEAR. THANK YOU

Aug 30, 2018

TAKATA RECALL: I WANT THIS AIRBAG REPLACED!! THIS AIRBAG HAS BEEN UNDER RECALL SINCE 05/2016. GM FILED FOR INCONSEQUENTIALITY AND YOUR WEBSITE SAYS IT SHOULD HAVE BEEN REVIEWED AND DECIDED BY 2017. IT IS NOW 08/2018, BUT TODAY, GM SAYS NO REMEDY IS AVAILABLE, STILL. THIS AIRBAG IS A POTENTIAL LOADED SHOTGUN POINTED AT MY PASSENGERS. I NEED A REMEDY FOR THIS AIRBAG ASAP! I THINK WE HAVE BEEN PATIENT ENOUGH!!!!

Jul 19, 2018

THE DASH IS CRACKED AT THE PASSENGER SIDE AIR BAG. IF THE AIRBAG HAS TO INFLATE I AM AFRAID IT WILL SEND PIECES OF DASH INTO THE PASSENGERS FACE.

Mileage: 45,000

Apr 25, 2018

THIS RECALL CAME OUT IN MAY 2016. NOW FORD / MAZDA HAS ISSUED A DO NOT DRIVE UNTIL REPAIRED WITH REPAIRS AVAILABLE. BUT STILL NO REMEDY FROM GM FOR THIS? THEY HAVE BUILT HOW MANY MORE MODEL YEAR TRUCKS AND HOW MANY TRUCKS SINCE 2011. I LIVE IN TEXAS AND THE TEMPERATURES HERE REACH 100* IN THE SUMMERS. THERE IS NO REASON FOR A REPAIR NOT TO BE AVAILABLE FOR THIS AFTER THIS LENGTH OF TIME. HOW MANY PEOPLE HAVE TO POSSIBLY BE KILLED BEFORE THIS IS RESOLVED. THERE NEEDS TO BE A CLASS ACTION LAWSUIT FOR THIS. GM IS NOT TAKING CARE OF THEIR CONSUMERS. I HAVE COMPLAINED ABOUT THIS BEFORE AND NO RESPONSE OTHER THAN NO REMEDY YET. NOT ACCEPTABLE. IF AN AIRBAG CAN EXPLODE AND KILL SOMEONE THAN IT NEEDS TO BE REPAIRED NOW.

Apr 7, 2018

THE DASHBOARD IS CRACKED AROUND THE AIR BAG.

Mileage: 75,700

Mar 14, 2018

THE PASSENGER SIDE OF THE DASHBOARD IS CRACKING AROUND THE AIRBAG. THERE ARE THREE CRACKS AROUND THE AIRBAG AS OF TODAY.

Mileage: 72,000

Jan 17, 2018

TAKATA RECALL WE HAVE HAD A PASSENGER AIRBAG RECALL SINCE MAY OF 2016. IT STATES THERE IS STILL NO REMEDY 2 YEARS LATER! VERY DISHEARTENING AS THIS IS OUR FAMILY VEHICLE.

Dec 15, 2017

NEED TO REPLACE WITH A NEW AIR BAG SINCE THIS ONE HAS BEEN RECALLED.

Dec 15, 2017

NEED TO REPLACE AIR BAG WITH A NEW ONE SINCE THE AIR BAG HAS BEEN RECALLED

Nov 30, 2017

TAKATA RECALL. AFTER BEING IN TOUCH ONCE AGAIN WITH CARL BLACK ORLANDO FLORIDA WE ARE STILL TOLD THAT THERE IS NO SOLUTION FOR REPLACEMENT OF TAKATA AIRBAG. WE HAVE TRIED SEVERAL TIMES TO SCHEDULE A REPLACEMENT THE LAST ONE BEING 11/30/2017. WHEN ARE WE GOING TO GET A REPLACEMENT? CARL BLACK REPRESENTATIVE TOLD US OUR VEHICLE IS "SAFE".

Nov 10, 2017

TAKATA RECALL - MY TRUCK'S AIRBAGS WERE RECALLED 05/27/2016 AND I HAVE TRIED TO HAVE SELMAN CHEVROLET, WHO SOLD ME THE TRUCK, CHECK AND REPLACE THE AIRBAGS BUT THEY KEEP GIVING ME A RUN AROUND AND THEY CLAIM THEY DO NOT HAVE BAGS FOR REPLACEMENT. TAKATA HAS FOUND THAT THE PROPELLANT DEGRADES AND THE BAGS MAY RUPTURE, CAUSING SERIOUS OR FATAL INJURY. HOWEVER, I AM EXPECTED TO CONTINUE DRIVING MY TRUCK AND RISK DEATH OR INJURY! SELMAN CHEVROLET IN ORANGE, CA DOES NOT CARE AND IN EFFECT - REFUSES TO DO THE SAFETY RECALL!.

Nov 7, 2017

TAKATA RECALL LACK OF INFORMATION IS ASTOUNDING, WEB SITE AND PHONE NUMBER ARE A LOOP, REFER TO EACH OTHER AND OFFER NO SPECIFICS. DEALER SAYS 'PARTS NOT AVAILABLE' FOUND INFO GM WAS CONDUCTING 'STUDY' BUT NO INFO OF NHTSA ACTIONS RE THIS STUDY. I'M IN ATLANTA AND A K2500HD DON'T FIT IN A GARAGE! CAN'T GET MUCH MORE HEAT AND HUMIDITY EXPOSURE THAN HERE!

Oct 24, 2017

TAKATA RECALL: CHEVROLET IS NOT OFFERING A FIX FOR THIS PROBLEM. "REMEDY NOT YET AVAILABLE."

Mileage: 113,000

Oct 24, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET MESA (6330 E SUPERSTITION SPRINGS BLVD, MESA, AZ 85206; 480-615-4500) WHO INFORMED THE CONTACT THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 18, 2017

TAKATA RECALL-THIS WAS IDENTIFIED IN MAY OF 2016. AS OF TODAY, 10/17/17 THERE IS NO FIX AND MY LIFE IS AT STAKE EVERY DAY.

Apr 24, 2017

2011 CHEVY SILVERADO. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE UNDER THE RECALL. *JS ***UPDATED 06/22/17*LJ UPDATED 10/20/2017*JS

Apr 14, 2017

TAKATA RECALL, RECALL IS ALMOST A YEAR OLD AND NO SOLUTION YET, NO ONE ELSE MAKES AIRBAGS? NOW THE SENATE IS PROPOSING A BILL TO FORCE REPAIRS OR NOT BE ABLE TO REGISTER THE VEHICLE. TOO MUCH REGULATION ALREADY THAT DOESN'T WORK.

Mileage: 80,000

Jan 27, 2017

TAKATA RECALL IS CAUSING ME TO LOSE VALUE ON THE TRADE-IN OF MY TRUCK BECAUSE THE DEALERSHIP CAN'T RESALE IT ON THEIR LOT.

Sep 13, 2016

THE DASH HAS BEGAN TO CRACK AROUND THE PASSENGER SIDE AIRBAG. I AM AFFRAID IF AN ACCIDENT WAS TO HAPPEN AND THAT AIRBAG HAD TO DEPLOY IT WOULD SEND BROKEN PLASTIC IN MY FAMILY OR MYSELF FACE OR COULD TARE THE AIRBAG. I REALIZE THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM AND THERE HAS BEEN COUNTLESS PEOPLE WHO HAVE BEEN DEALING WITH THE SAME PROBLEM AND FEEL THIS SHOULD NO DOUBT BE A RECALLED ISSUE.

Mileage: 84,000

Aug 9, 2016

DASH IS CRACKING IN SEVERAL PLACES.