2024 CHEVROLET SILVERADO 2500 Unknown Or Other Problems

17 complaints about Unknown Or Other

17
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints (17)

Jan 6, 2026

2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailgate that was involved in a previous recall. I contacted Chevrolet and asked for the complete version of the owners manual and was told the the incomplete manual was all that was included in the purchase of a $72,000 truck. I was directed to a third party which offered the complete manual for $94.00 which included $32.00 shipping and handling. Book rate shipping is $5.95. For an automaker to excessivey profit from a safety problem is inexcusable and a danger to the public.

Dec 29, 2025

Engine light is on sdgm module abnormal

Oct 1, 2025

Onstar stopped working after an over the air software update and has not worked since.

Jul 31, 2025

The differential, front right axil "housing" is rusted to the point that it is pitting. The rust completely covers the entire right axil housing and does not come close to matching the light corrosion when compared to the rest of the differential or anywhere else on the vehicle. These indicators lead me to believe the housing was in a corrosive environment prior to being installed onto the differential where both the internal and external surfaces of the housing were exposed to same corrosive environment. Several concerns: If the inside of the axil housing is rusted as bad as the outside, the integrity of the axil has been compromised; Internal rust contamination will lead to premature failure; the housing was not properly heat-treated; no vehicle should be delivered brand new with this level of rust on any part. The issue was pointed out to GM shortly after purchased new. The vehicle has been kept in a non-corrosive environment since it was purchased, and GM refuses to assess the internal integrity of the axil housing and refuse to install a new housing. I am cautious about towing heavy loads since I do not want risk towing 21,000 lbs. if or when the housing fails. I have seen other Silverado, 2500 HDs with the same issue. As an experienced Airframe and Powerplant mechanic with automotive experience, I would never allow a vehicle to operate with this level of contamination unless I could confirm the integrity of the housing via nondestructive inspection and thickness measurements. Or should I just start towing and wait to see if it fails?

Nov 5, 2024

Rear view camera doesn’t display an image in reverse at night. Many reported issues online with Chevrolet and GMC vehicles, model years 2024 and 2025.

Sep 26, 2024

I would like to report a hazardous issue with the 2024 Chevrolet Silverado trailer braking power mode. The trailer braking system turns on and off when the loaded trailer is connected; this represents a security hazard since this truck is used for work and we move heavy pieces of metal and glass. This issue was reported several times to the dealership Lou Bachrodt Chevrolet in Coconut Creek, FL. Also, the manufacturer provided a letter indicating the replacement of some parts. As indicated, I took the truck to Lou Bachrodt Chevrolet in Coconut Creek, FL, on [XXX] for the corresponding service; however, the truck is still presenting the same issues. We tried different trailers, including a U-Haul trailer, and still had the same dysfunctionality. Please advise how to proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 28, 2024

After a rain storm the tailgate started malfunctioning. Now it does it all the time even on pure sunny days. It will go up and down randomly without anyone touching a button. It does it so much it drained both batteries, which left the truck inoperable. The dealer said it’s not under the recall that’s out for other trucks and to just bring it up for repair.

Jul 17, 2024

AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.

Jul 17, 2024

AC will not run while truck is in idle. I was told by the dealer all GM trucks with the 6.6 gasoline engine this is a standard on them. this is a major safety issue when it becomes 100 F outside.

Jul 4, 2024

Side mirrors are loose at pivot point, driving at highway speed can blow them closed to the window causing a lack of visibility and requiring me to exit and pull the mirrors back out. Extensive research has not revealed a solution, I have inquired with my dealer, they will not follow up. This has happened several times.

Jul 1, 2024

Trailer brake controller repeatedly failed. The TBC would turn on and off randomly, the trailer we were towing then had no trailer brakes. This has aTSB associated with it, but this is a safety issue and should be a safety recall. The TSB is 23-NA-149. I am a mechanical engineer and my wife is a software engineer and we spent many hours troubleshooting this on the road away from home. GM must be compelled to elevate this to a Recall as the condition of no trailer brakes can lead to a crash and deaths. Thank you.

Jan 30, 2024

After 3 days of using the truck I parking the vehicle with a trailer and I stop the truck and turn off to check the back and when I try to start the engine don’t work and all the lights turn on low battery,no key,service service esc, traction control, and I stuck with the whole cabin outside of the drive way , pedestrians must use the street to instead of the sidewalk, take it to the dealer and they say it is the computer must be replace it .

Sep 12, 2023

This truck was optioned with the trailer tow package which includes a trailer brake controller. However, if the battery on the trailer is a higher voltage than the truck battery, the trailer brake controller will fail intermittently. This leaves the truck traveling at freeway speeds with no trailer brakes. This is EXTREMELY UNSAFE. GM is aware of the problem and has issued a technical bulleting "23-NA-113 Information on Trailer Brake Disabled or DTC Stored" on June 28, 2023. This is an EXTREMELY hazardous situation and should be resolved immediatlly or the truck owners should be advised to NOT TOW with the trucks until resolved.

Aug 22, 2023

TRAILER BRAKES DISABLED INTERMITTENTLY. PROBLEM IS NOT WITH TRAILER IT IS THE TRUCK. TOOK IT TO DEALER THEY COULD NOT REPAIR SAID THAT General Motors IS WORKING ON A CORRECTION. THIS IS DANGEROUS IF TRAILER BRAKES ARE NOT ENGAGED IT WILL PUSH THE TRUCK.

Aug 3, 2023

Continued loss of trailer lights and brakes. This truck has the tow package installed by the manufacturer and apparently the truck doesn’t recognize or see LED lights causing it to lose the connection between the truck and trailer

Jul 23, 2023

We have a 2022 Grand Design Imagine 2800BH for two years and towed it with a 2018 RAM 2500. Just recently purchased the 2024 Silverado 2500HD and our first tow the new truck kept disconnecting the trailer brakes then reconnecting. Apparently the new 2024 are having issues with their trailer brake modules recognizing trailers being attached. When you are towing a travel trailer and you need to brake and they’re not available because your tow vehicle is having issues recognizing a trailer brakes.

Jun 8, 2023

While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are disconnected from the truck. The issue happens when phones are connected via Bluetooth or a cord in the USB-C slot. Incoming messages will not play when they come in. The system states that no active subscription is enabled to allow messages to play across the truck's device using google assist. The issue poses concerns as Arizona is a hand-free device state. The truck does not allow the full abilities of the android auto system.