High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
CHEVY SILVERADO 3500 DURAMAX DIESEL, HAS A CRACKED FUEL FILTER HOUSING, CONTACTED CHEVY/GM CUSTOMER CARE REGARDING THIS PROBLEM AND EVEN GAVE THEM A TSB THAT I FOUND ON WEBSITE AND INFORMED THEM OF MANY COMPLAINTS FROM OTHER OWNERS. THEY REFUSE TO REPAIR THE FUEL FILTER HOUSING AT THEIR, WHEN I TOOK VEHICLE IN TO BE CHECKED OUT IT STATES THAT THIS NEEDS TO BE REPAIRED AND COULD BE A SAFETY HAZARD AS FUEL CAN LEAK INTO HOUSING AND CATCH FIRE. I TOLD THE CUSTOMER CARE AGENT OF MY CONCERN ABOUT THE SAFETY OF THIS ISSUE AND WAS TOLD THAT GM/CHEVY WOULD NOT PAY FOR IT! I HAVE HAD MAJOR ISSUES WITH THIS VEHICLE FOR OVER SIX MONTHS AND GM REFUSES TO ASSIST ME WITH MOST OF MY CONCERNS. *TR
CHEVY SILVERADO 3500 DURAMAX DIESEL, HAS A CRACKED FUEL FILTER HOUSING, CONTACTED CHEVY/GM CUSTOMER CARE REGARDING THIS PROBLEM AND EVEN GAVE THEM A TSB THAT I FOUND ON WEBSITE AND INFORMED THEM OF MANY COMPLAINTS FROM OTHER OWNERS. THEY REFUSE TO REPAIR THE FUEL FILTER HOUSING AT THEIR, WHEN I TOOK VEHICLE IN TO BE CHECKED OUT IT STATES THAT THIS NEEDS TO BE REPAIRED AND COULD BE A SAFETY HAZARD AS FUEL CAN LEAK INTO HOUSING AND CATCH FIRE. I TOLD THE CUSTOMER CARE AGENT OF MY CONCERN ABOUT THE SAFETY OF THIS ISSUE AND WAS TOLD THAT GM/CHEVY WOULD NOT PAY FOR IT! I HAVE HAD MAJOR ISSUES WITH THIS VEHICLE FOR OVER SIX MONTHS AND GM REFUSES TO ASSIST ME WITH MOST OF MY CONCERNS. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WITH THE BRAKES ENGAGED WHEN SHE NOTICED BLACK AND WHITE SMOKE COMING FROM THE MUFFLER. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THREE OF THE EIGHT INJECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THREE INJECTORS FAILED. UPDATED 07/28/11
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WITH THE BRAKES ENGAGED WHEN SHE NOTICED BLACK AND WHITE SMOKE COMING FROM THE MUFFLER. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THREE OF THE EIGHT INJECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THREE INJECTORS FAILED. UPDATED 07/28/11
I HAVE A DURAMAX DIESEL ENGINE. I EXPERIENCED THE INJECTORS FAILED CAUSING MY FUEL TO MIX WITH THE OIL IN MY CRANKCASE WHICH CAUSED MY MOTOR TO SEIZE. GM HAS STATED THAT THE INJECTORS DID FAIL BUT WILL NOT FIX THE OTHER DAMAGE THAT WAS CAUSED BY THE INJECTOR FAILURE. I RECEIVED A LETTER FROM GM LAST YEAR LETTING ALL DURAMAX OWNERS KNOW OF THIS EXACT PROBLEM. THE LETTER SAID 'DON'T DO ANYTHING UNLESS THEY FAIL". WELL THEY FAILED AND GM WILL NOT FIX MY ENGINE. THEY WANT TO REPLACE IT TO A TUNE OF $13,000 TO ME!!!!!! PLEASE HELP ME. I HAVE TALKED TO MANY OTHER DURAMAX OWNERS WHO HAVE EXPERIENCED THE SAME ENGINE FAILURE. *TR
I HAVE A DURAMAX DIESEL ENGINE. I EXPERIENCED THE INJECTORS FAILED CAUSING MY FUEL TO MIX WITH THE OIL IN MY CRANKCASE WHICH CAUSED MY MOTOR TO SEIZE. GM HAS STATED THAT THE INJECTORS DID FAIL BUT WILL NOT FIX THE OTHER DAMAGE THAT WAS CAUSED BY THE INJECTOR FAILURE. I RECEIVED A LETTER FROM GM LAST YEAR LETTING ALL DURAMAX OWNERS KNOW OF THIS EXACT PROBLEM. THE LETTER SAID 'DON'T DO ANYTHING UNLESS THEY FAIL". WELL THEY FAILED AND GM WILL NOT FIX MY ENGINE. THEY WANT TO REPLACE IT TO A TUNE OF $13,000 TO ME!!!!!! PLEASE HELP ME. I HAVE TALKED TO MANY OTHER DURAMAX OWNERS WHO HAVE EXPERIENCED THE SAME ENGINE FAILURE. *TR
TL*THE CONTACT OWNS A 2004 CHEVEROLET SILVERADO 3500. ON APRIL 20, 2008,WHILE DRIVING APPROXIMATELY 70 MPH UP HILL, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE ENGINE LOST POWER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE ENGINE. THE ENGINE WAS STILL RUNNING WHEN HE OPENED THE HOOD AND HE NOTICED OIL AND DIESEL FUEL ALL OVER THE ENGINE. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER. THE MECHANIC TESTED THE CYLINDER BY BLOWING AIR INTO IT AND THE AIR TRAVELED TO THE CRANK CASE. AFTER THE MECHANIC PERFORMED THIS TEST, HE INFORMED THE CONTACT THAT THE PISTON WAS CRACKED AND A HOLE WAS PRESENT. THE MECHANIC ALSO STATED THAT THE FUEL INJECTOR FAILED AND CAUSED THE CYLINDER TO FILL UP WITH AN EXCESSIVE AMOUNT OF FUEL. THE FAILURE CAUSED THE ENGINE TO OVERHEAT AND BLOW. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,800.
TL*THE CONTACT OWNS A 2004 CHEVEROLET SILVERADO 3500. ON APRIL 20, 2008,WHILE DRIVING APPROXIMATELY 70 MPH UP HILL, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE ENGINE LOST POWER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE ENGINE. THE ENGINE WAS STILL RUNNING WHEN HE OPENED THE HOOD AND HE NOTICED OIL AND DIESEL FUEL ALL OVER THE ENGINE. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER. THE MECHANIC TESTED THE CYLINDER BY BLOWING AIR INTO IT AND THE AIR TRAVELED TO THE CRANK CASE. AFTER THE MECHANIC PERFORMED THIS TEST, HE INFORMED THE CONTACT THAT THE PISTON WAS CRACKED AND A HOLE WAS PRESENT. THE MECHANIC ALSO STATED THAT THE FUEL INJECTOR FAILED AND CAUSED THE CYLINDER TO FILL UP WITH AN EXCESSIVE AMOUNT OF FUEL. THE FAILURE CAUSED THE ENGINE TO OVERHEAT AND BLOW. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,800.
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHEN THERE IS HALF OF A TANK OF FUEL IN THE VEHICLE, IT AUTOMATICALLY SHUTS OFF. ADDITIONALLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED, WHICH CAUSED A CRASH. A POLICE REPORT WAS FILED. GENERAL MOTORS STATED THAT NOTHING COULD BE DONE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 24,750.
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHEN THERE IS HALF OF A TANK OF FUEL IN THE VEHICLE, IT AUTOMATICALLY SHUTS OFF. ADDITIONALLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED, WHICH CAUSED A CRASH. A POLICE REPORT WAS FILED. GENERAL MOTORS STATED THAT NOTHING COULD BE DONE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 24,750.