2009 CHEVROLET SUBURBAN 1500 Air Bags Problems

TAKATA RECALL RECALL 16V381 IS QUITE OLD AND NEEDS TO BE FINALIZED. IT IS DIFFICULT TO TELL IF THIS IS A SERIOUS ISSUE OR NOT.

Mileage: 84,000

THE DASHBOARD CRACKED IN TWO PLACES AT AROUND 50,000 MILES. THERE IS A CRACK BETWEEN THE PASSENGER SIDE AIRBAG COVER AND THE FRONT EDGE OF THE DASHBOARD AND ONE OVER THE INSTRUMENT PANEL TO THE FRONT EDGE OF THE DASHBOARD. I WAS TOLD INITIALLY THAT THIS IS SIMPLY A COSMETIC ISSUE, BUT SUBSEQUENT REPORTS SUGGEST THAT THESE CRACKS MAY CAUSE THE DASHBOARD TO SPLINTER WITH AIRBAG DEPLOYMENT, CAUSING PREVENTABLE HARM TO PASSENGERS.

Mileage: 50,000

"TAKATA RECALL" YOUR WEBSITE STATES THAT IF THE RECALL IS NOT FIXED IN A TIMELY MANNER TO CONTACT YOU OR FILE A COMPLAINT. IT HAS ALMOST BEEN 3 YEARS SINCE I WAS NOTIFIED OF THIS RECALL AND NOTHING HAS HAPPENED AND I HAVE NO IDEA OF WHEN THE FIX IS COMING. I HAVE TWO VEHICLES UNDER THIS RECALL, I AM HOPING YOU MAY BE ABLE TO SHED MORE LIGHT ON THIS SITUATION AS GM DOES NOT CARE ABOUT THE COMPLAINTS FROM ITS CUSTOMERS. I HAVE CONTACTED THEM IN THE PAST AND HAVE NOT RECEIVED A ANSWER.

DASHBOARD IS CRACKED IN SEVERAL PLACES FROM DRIVER SIDE TO PASSENGER SIDE. IT HAS CRACKED ALL AROUND THE PASSENGER SIDE AIRBAG. IN THE EVENT OF AN ACCIDENT I'M VERY CONCERNED THE DASH WILL INTERFERE WITH THE AIRBAG DEPLOYMENT. I AM ALSO CONCERNED IT WILL BECOME LIKE PIECES OF FLYING SHRAPNEL. THE DASH IS DEFECTIVE AND SHOULD HAVE A RECALL.

Mileage: 60,000

TAKATA RECALL - I OBJECT TO GM FILING A PETITION FOR INCONSEQUENTIALITY. GM'S OWN WEBSITE STATES"THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." AS THE VEHICLE HAS BEEN LOCATED IN SOUTHEAST FLORIDA SINCE I PURCHASED IT NEW, IT HAS BEEN SUBJECT TO BOTH HEAT AND HUMIDITY NEARLY CONTINUALLY SINCE ORIGINAL PURCHASE. GM AND TAKATA SHOULD NOT BE ABLE TO AVOID THE RESPONSIBILITY TO RESTORE MY VEHICLE TO A SAFE CONDITION.

Mileage: 160,100

MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. THE RECALL STATUS HAS BEEN SHOWING AS REMEDY NOT YET AVAILABLE SINCE MAY 27,2016. WE HAVE CALLED DEALERSHIPS NUMEROUS TIMES ONLY TO BE TOLD THAT THE REMEDY IS STILL NOT AVAILABLE JUST LIKE THE WEBSITE STATES EVEN THOUGH IT HAS BEEN WELL OVER 2 YEARS. MEANWHILE THEY RECOMMEND THAT NOBODY SITS IN THE FRONT PASSENGER SEAT UNTIL THE ISSUE IS CORRECTED. WE HAVE A SUBURBAN BECAUSE WE NEED THE SPACE TO FIT ALL OF OUR FAMILY, WHICH INCLUDES USING THE FRONT PASSENGER SEAT, AND 2 YEARS WITHOUT BEING ABLE TO USE OUR CAR TO IT'S FULL CAPACITY IS UNHEARD OF.

TAKATA RECALL IT'S BEEN OVER 2 YEARS NOW SINCE I FIRST RECEIVED THE RECALL NOTICE ON MY AIRBAGS. I CONTACTED A LOCAL CHEVROLET DEALER TODAY AND WAS TOLD THEY ARE STILL WAITING ON PARTS. NOW MY CONCERN IS WHEN WILL THIS RECALL BE FULFILLED? WHEN SOMETHING TRAGIC HAPPENS TO ME OR SOMEONE IN MY FAMILY? WILL THE RECALL NEVER BE FULFILLED AND MY VEHICLE EVENTUALLY "DIES" BEFORE THE RECALL CAN BE ADDRESSED? THIS VEHICLE COSTS A LOT OF MONEY AND TIME IS STEADILY GOING BY FOR A BIG COMPANY LIKE THIS NOT BE ABLE TO GET PARTS.

TAKATA RECALL: I HAVE BEEN IN CONTACT WITH GM ABOUT THE RECALL SINCE 10/20/16 AND NOTHING HAS BEEN DONE ABOUT REPLACING THE INFLATORS UNTIL NOW. GM KEEPS TELLING ME THEY ARE TRYING TO SELECT A VENDOR TO DO THE WORK BUT HAVE NOT YET AND THAT THEY CONSIDER THE AIRBAGS SAFE FOR DRIVING. WHEN IS THIS GOING TO BE RESOLVED?

Mileage: 49,878

TAKATA RECALL IN ADDITION THE DASH HAS SPLIT LEADING RIGHT UP TO THE INFLATOR COVER. VEHICLE WAS STATIONARY WHEN SPLIT APPEARED. GOT IN THE CAR (PARKED IN GARAGE) ONE MORNING AND SPLIT WAS NOTICED LEADING RIGHT UP TO THE INFLATOR OVER.

Mileage: 80,000

TAKATA RECALL. AIRBAG WAS RECALLED MAY 27, 2016. ITS NOW 2018. WHY ISN'T A REMEDY AVAILABLE?

TAKATA RECALL. ON 10/19/17 WE RECEIVED A MAILED LEGAL NOTICE FROM TK HOLDINGS INC AND ITS AFFILIATES WHO HAVE FILED CHAPTER 11 BANKRUPTCY CASES IN THE US. THE NOTICE TOLD US TO TAKE OUR DEFECTIVE VEHICLE TO TO OUR NEAREST DEALER IMMEDIATELY FOR A FREE AIR BAG REPAIR. IT ALSO SAID VISIT WWW.AIRBAGRECALL.COM FOR MORE INFO ABOUT OBTAINING FREE REPLACEMENT AIRBAGS. HOWEVER OUR VEHICLE DEALER SAYS THERE IS NO SUCH REMEDY FOR THESE DEFECTIVE AIRBAGS.TODAY I CHECKED THE RECALL STATUS AT WWW.AIRBAGRECALL.COM AND IT SAYS " RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE" IT SAID GM WAS SUPPOSE TO COMPLETE ITS INVESTIGATION BY AUGUST 2017. MY COMPLAINT IS THAT THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL IN A TIMELY MATTER. THE RECALL DATE WAS MAY 16, 2016.

SERVICE AIRBAGS LIGHT ON

Mileage: 190,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRIENDLY CHEVROLET (2754 N STEMMONS FWY, DALLAS, TX 75207, (214) 920-1900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: FAILURE TO ACT ON RECALL ON THIS SEVEN YEAR OLD VEHICLE, BY MANUFACTURE AND PINE BELT CHEVROLET, LAKEWOOD, NEW JERSEY. HAVE CALL THE DEALER GIVEN A CASE NUMBER [XXX]. THIS IS THE SECOND CASE NUMBER ISSUED. IN JULY WAS TOLD BY PINE BELT PARTS WERE ON ORDER, NOW ALL THEY WILL GIVE IS CASE NUMBER. I WANT THIS ON RECORD, THAT I HOLD CHEVROLET, PINE BELT CHEVROLET, AND NTSB RESPONSIBLE FOR NOT GETTING THESE VEHICLES REPAIRED. CHEVROLET SHOULD BE REQUIRED TO REPLACE THESE VEHICLE WITH NEW ONE. THANK YOU FOR YOUR TIME; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 65,862

DASHBOARD CRACKED ALONG PASSENGER AIRBAG INTERFACE. KNOWN DEFECT UNREMEDIED BY OEM. SHARP EDGES DUE TO CRACK CAN HINDER AIRBAG DEPLOYMENT AS WELL AS SHRAPNEL FROM THE DASH IN A CRASH COULD INJURE OCCUPANTS. THIS IS A KNOWN DEFECT IN PLASTIC MANUFACTURE BY GM FOR MODEL YEARS 2007-2011.

Mileage: 145,000

TAKATA RECALL. RECALL DATE 5/27/2016. RECEIVED LETTER ADVISING OF THE RECALL AND THAT I WOULD RECEIVE 2ND LETTER ONCE PART WAS AVAILABLE. I HAVEN'T RECEIVED THE LETTER SO I CHECKED THE STATUS OF THE RECALL AND WEBSITE STATES: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. THIS IS A SERIOUS RECALL THAT CAN CAUSE SERIOUS INJURY OR EVEN DEATH YET HERE WE ARE ALMOST 8 MONTHS LATER THAT STILL CANNOT BE CORRECTED. OUR 2ND VEHICLE ALSO HAS THE RECALL SO WE ARE BEING LEFT WITH 2 UNSAFE VEHICLES FOR OUR FAMILY.

RECEIVED NOTICE JULY 2016 THAT I WOULD BE CONTACTED. NEVER WAS SO I CALLED ALLEN GMC TOLD THEM ABOUT MY RECALL , MADE AND APPOINTMENT AND DROVE DOWN MET WITH SERVICE ADVISOR STEVE WACKER. HE SAID I CANNOT FIX THIS AS I HAVE NO PARTS. I CALLED 800 222-1020 TALKED TO YVONNE AND GAVE HER ALL MY INFO. SHE PUT ME ON HOLD AND BURT PICKED UP AND I HAD TO GIVE HIM ALL THE INFORMATION AGAIN. BOTH THESE PEOPLE WERE IN THE PHILIPPINES AND SAID THEY COULD NOT TRANSFER ME TO A DECISION MAKER. FUNNY HOW THE SUITS ALL HIDE BEHIND THESE CUST SERV PEOPLE. I ASKED STEVE AND BURT HOW THEY WOULD FEEL ABOUT PUTTING THEIR WIFE OR CHILD IN THAT SEAT WITH THE POSSIBILITY THE AIR BAG COULD KILL THEM AS IT HAS OTHERS. I ASKED FOR A CAR TO DRIVE LIKE HONDA HAS DONE WITH THEIR CUSTOMERS. JUST A BUNCH OF HAPPY TALK AT THE EXPENSE OF A FAMILY MEMBER. I DON'T CARE IF THERE IS A 1/1000 CHANCE IT MAY HAPPEN THEY SHOULD FIX IT OR GIVE YOU A CAR UNTIL THEY DO. THEY SHOULD NOT BE ABLE TO PRODUCE OR SELL NEW CARS UNTIL THE GET THIS SITUATION RESOLVED. GM IS A HUGE COMPANY WITH LOTS OF RESOURCES AND IT SEEMS A CRIME THAT SOMEONE MAY LOSE A LOVED ONE OVER GREED. HOW SOON THEY FORGET WHO WAS LOYAL TO THEM WHEN THEY WERE IN BANKRUPTCY.

"TAKATA RECALL"

A CRACK SUDDENLY APPEARED ON MY DASHBOARD AT THE TOP LEFT CORNER OF THE AIRBAG THE DRIVING ON THE FREEWAY. SINCE THAT TIME I HAVE BEEN GETTING RANDOM SERVICE AIRBAG MESSAGES ON MY DASH DISPLAY AND THE PASSENGER AIRBAG WILL NOT FREQUENTLY NOT GO ON WHEN I HAVE A FRONT SEAT PASSENGER.

Mileage: 81,000

WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.

Mileage: 125,000

MULTIPLE CRACKS IN THE DASHBOARD. CONCERNED OF LOOSE PLASTIC IN CASE OF AIR BAG DEPLOYMENT.

Mileage: 184,000

THE DASH BROKE BETWEEN AIRBAG AND FORWARD EDGE OF DASH. I AM CONCERNED ABOUT THE SAFETY OF PASSENGERS IF THE AIRBAG IS DEPLOYED AND THAT SHARP DASH CORNER HITS A PERSON OR THE AIRBAG. THE DASH TO THE LEFT OF THE BREAK IS SINKING DOWN TO WHERE THE CLIP HOLDING ON THE AIRBAG COVER IS VISIBLE. THE DASH VIBRATES EXCESSIVELY NOW WHILE THE CAR IS MOVING. I EXPECT MORE CRACKS DUE TO THIS VIBRATION. *TR

Mileage: 80,000

DASHBOARD OF 2009 CHEVROLET SUBURBAN CRACKED IN 2 PLACES, INCLUDING AROUND PASSENGER SIDE AIRBAG AND ABOVE DRIVERS SIDE INSTRUMENT CLUSTER/STEERING WHEEL. CONCERNED FOR THE PROPER DEPLOYMENT OF THE AIRBAG DURING POTENTIAL CRASH DUE TO THE CRACKED DASH THAT SURROUNDS THE AIRBAG. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HUNDREDS IF NOT THOUSANDS OF OTHER SIMILAR VEHICLES POSSESS THE SAME MANUFACTURING DEFECT IN THE DASHBOARD AND ALL HAVE REPORTED LARGE CRACKS IN THE EXACT SAME AREA. *TR

Mileage: 55,000

2009 CHEVROLET SUBURBAN LTZ CRACKED DASHBOARD WITHOUT BEING INVOLVED IN AN ACCIDENT. CRACKS STARTED APPEARING OVER DRIVER'S SIDE AREA ABOVE AIRBAGS. VERY CONCERNING IF INVOLVED IN AN ACCIDENT AND AIRBAGS DEPLOYING AND SHARDS OF PLASTIC BECOMING FLYING PROJECTILES AND AN OBVIOUS PROBLEM GM IS FULLY AWARE OF. *TR

Mileage: 61,500

DASHBOARD CRACKED BY AIRBAG AND OVER INSTRUMENT CLUSTER HSS TO BE SAFETY ISSUE DASH BOARD IS LOOSE AND VIBRATES.

Mileage: 63,005