2011 CHEVROLET SUBURBAN Unknown Or Other Problems

45 complaints about Unknown Or Other

45
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints (45)

Nov 24, 2022

Dash cracked and cruise control wont turn on when button pushed.

Feb 12, 2022

A leak in the AC evaporator hose is a hazard to the environment. The replacement part is not manufactured.

Sep 6, 2021

The dash has broken apart on the top in front of the driver. It constantly vibrates and makes a loud distracting noise. There is no way to stop this noise and it causes the driver to constantly hold the broken part down with their hand taking their attention off the road. Our Chevrolet dealer inspected it and said they've had lots of similar complaints. He also said it would cost us $2,000 to fix the problem.

May 12, 2021

THE DASHBOARD CRACKED AROUND THE PASSENGER AIRBAG DEPLOYMENT AREA AND ABOVE THE TOP OF THE DRIVER SIDE INSTRUMENT PANEL.

Mileage: 75,000

Jun 25, 2020

THE DASHBOARD IS CRACKED AND WAS ALREADY CRACKED WHEN WE BOUGHT THE CAR. *TR

Mileage: 99,000

Mar 11, 2020

A CRACK HAS FORMED ON THE DASHBOARD ABOVE THE GAUGES AND STEERING WHEEL.

Mileage: 133,000

Feb 24, 2020

THE DASH HAS DEVELOPED 2 CRACKS SIMILAR TO THAT REPORTED BY OTHER OWNERS. THE FIRST CRACK IS IN THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG. THE SECOND CRACK IS FROM THE LOWER LEFT OF THE SPEAKER. IF IN AN ACCIDENT, DASH PIECES COULD BREAK OFF AND BECOME FLYING PROJECTILES.

Jan 22, 2020

DASHNOARD IS CRACKING FOR NO REASON AT ALL . THEY ALL HAVE THIS ISSUE . POORLY MADE . IN A AIRBAG DEPLOYMENT IT CAN SHATTER AND YOU WILL HAVE SHARDS OF PLASTIC FLYING EVERYWHERE. THE ISSUE HAPPENS OVER TIME . SOME SOONER THEN OTHERS.

Mileage: 99,000

Jul 20, 2019

ON MY VEHICLE BRAKE OIL WAS LEAKING MY MECHANIC FIND THAT MASTER CYLINDER LEAK. AFTER CHANGING THE MASTER CYLINDER WHEN I START DRIVING MY BRAKES GOT LOCKED. I PARK THE CAR WHEN IT'S COOL DOWN BRAKE RELEASED BUT SAME THING HAPPENED WHEN I START DRIVING . SO MY MECHANIC CHANGED THE BRAKE BOOSTER BUT NOW STRANGE THING HAPPENING THAT BRAKE PEDAL GOES ALL THE WAY DOWN TO FLOOR AND IT'S BARELY BRAKES. JUST LEFT THE SUV ON A CHEVORELLET DEALER SHIP SEE WHAT THEY WILL SAY. BUT THIS IS DEFINITELYA SAFETY ISSUE BECAUSE THERE IS NO WAY BRAKE SHOULD GO ALL THE WAY TO FLOOR AND BARELY BRAKE.

Mileage: 280,000

Jan 9, 2019

2011 CHEVY SUBURBAN WITH @110,000 NEEDS LIFTERS REPLACED. SEEMS TO BE A COMMON COMPLAINT WITH CHEVY AND GMC OWNERS. CONSISTENT PROBLEM WITH THESE CARS/SUV/TRUCKS. WHILE DRIVING ON I95 STOP CAR MESSAGE CAME ON.

Dec 7, 2018

IN EARLY 2018, WE NOTICED A VERY SMALL CRACK IN THE DASHBOARD JUST ABOVE THE STEERING COLUMN COWLING AND DISCUSSED SAME WITH OUR DEALERSHIP. WE WERE TOLD THEY'D CALLED GM AND THEN ADVISED US THAT WE'D NEED TO PAY $800 AND THEY'D PICK UP THE REST. KNOWING THIS WAS NOT OUR FAULT AND HAD TO BE A DEFECT, WE REFUSED AND HAVE BEEN TRYING TO GET THE PROBLEM RESOLVED. SINCE THAT TIME, THE CRACK HAS NOW RUN TO BE SEVERAL INCHES LONG. THE DEFECTIVE DASHBOARD IS A SAFETY RISK. GM HAS KNOWLEDGE OF THE DEFECTIVE DASHBOARDS AND HAS DONE NOTHING TO RESOLVE THE ISSUE. GM HAD DEFRAUDED THEIR CUSTOMERS WITH UNFAIR AND DECEPTIVE CONDUCT AND HAS CONTINUED TO SELL/REPLACE DEFECTIVE PRODUCTS.

Dec 5, 2018

WHILE DRIVING ON THE FREEWAY AT ABOUT 60 MPH, MY SUBURBAN STARTED TO STALL WITHOUT WARNING, NO LIGHTS APPEARED ON MY DASH. LOCKS, RADIO AND FRONT LIGHTS STARTED TO GO OFF AND ON AND A COMPLETE LOSS OF ACCELERATION HAPPENED. WHEN COMPLETELY STOPPED THE ISSUE RESOLVED. STILL NO INDICATORS OF ANYTHING WRONG ON MY DASH, PROCEEDED TO MOVE THE CAR OUT OF THE FREEWAY AND THE SAME THING HAPPENED. MINUTES LATER THE CAR ACTED NORMAL AGAIN. THIS COULD CAUSE AN ACCIDENT.

Nov 18, 2018

THE DASHBOARD ON MY VEHICLE IS CRACKING IN TWO DIFFERENT PLACES. ONE AREA IS RIGHT IN FRONT OF THE DRIVERS SEAT AND THE OTHER IS IN FRONT OF THE PASSENGERS SEAT WHERE THE FRONT AIRBAG IS LOCATED. I JUST NOTICED THIS PROBLEM ON NOVEMBER 18, 2018.

Mileage: 104,309

Nov 13, 2018

VEHICLE SHUTS DOWN WHILE DRIVING AND WHILE PARKED. ALL ELECTRONICS SHUT DOWN, UNABLE TO ACTIVATE HAZARD LIGHTS. PREVIOUSLY PAYED TO FIX ABS LIGHT/SENSOR. DASH CRACKED DRIVER SIDE AND PASSENGER SIDE. HAS HAPPENED MULTIPLE TIMES PRIOR.

Mileage: 90,000

Nov 12, 2018

THE DASHBOARD IS CRACKED ABOVE THE INSTRUMENT CLUSTER/STEERING WHEEL - THIS POSES A SAFETY HAZARD WITH THE AIRBAGS AND POTENTIAL DEBRIS IN THE EVENT OF AN ACCIDENT - HEARD A NOISE AND NOTICED THE CRACK ON 11/9/2018.

Mileage: 61,000

Oct 17, 2018

CRACKED DASHBOARD. THE DASHBOARD IS CRACKED ON THE PASSENGER SIDE FROM THE AIRBAG TOWARDS THE WINDSHIELD AND ON THE DRIVERS SIDE STARTED AT THE SEAM AND IS CREEPING TOWARD THE STEERING WHEEL ABOVE THE SPEEDOMETER.

Mileage: 65,000

Apr 12, 2018

THE DASHBOARD CAP CRACKED FOR NO REASON AT THE CORNER OF THE AIRBAG AND ABOVE THE INSTRUMENT PANEL. IF THE AIRBAG DEPLOYS THERE WILL BE PLASTIC FROM THE DASHBOARD CAP BLOWN ALL OVER THE INTERIOR OF THE CABIN DURING AN ACCIDENT.

Dec 5, 2017

CRACKED DASH ABOVE THE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG. THIS POSES A SAFETY ISSUE. MY DASH IS CRACK SO BADLY, I'M AFRAID THE AIRBAG WILL COME OUT ON ITS OWN. IT IS DOWNRIGHT NEGLIGENT THAT SOMEONE WILL HAVE TO GET SERIOUSLY INJURED OR KILLED BEFORE THIS PROBLEM IS TAKEN SERIOUSLY.

Sep 24, 2017

CRACKED DASHBOARD

Mileage: 45,000

Sep 19, 2017

THE DASHBOARD IS CRACKING NEAR INSTRUMENT PANEL AND PASSENGER AIRBAG CAUSING A DEBRIS CONCERN DURING NORMAL VEHICLE OPERATION AND/OR AIRBAG DEPLOYMENT.

Mileage: 65,000

Sep 5, 2017

VEHICLE DEVELOPED CRACK ACROSS DASHBOARD BETWEEN PASSENGER AIRBAG AND WINDSHIELD VENT PANEL. VEHICLE WAS STATIONARY AND PARKED IN SHADE WHEN DAMAGE OCCURRED.

Mileage: 133,000

Aug 7, 2017

THE DASHBOARD IS CRACKING ABOVE THE STEERING WHEEL AND ALSO ON THE PASSENGER SIDE NEAR THE AIRBAG.

Mileage: 47,000

Jun 29, 2017

SEVERAL CRACKS ON THE DASHBOARD THAT COVERS THE AIR BAG ASSEMBLY CONCERNED THAT IF THE AIRBAG DEPLOYS THAT THE PLASTIC FROM THE DASHBOARD WILL CAUSE BODILY HARM

Jun 24, 2017

TAKATA RECALL. DEALER HAS NO REPAIR FOR MY VEHICLE. DASH IS CRACKING

Mileage: 55,000

Jun 15, 2017

CRACKED DASH ON MY 2011 CHEVY SUBURBAN. THE CRACKS EXTENDED THE LENGTH OF THE DASH AND UP AND AROUND THE PASASNGER AIRBAG

Mileage: 91,000

May 3, 2017

THERE IS A RECALL WITH TAKATA AIRBAG AND CHEVROLET HAS NOT FURNISHED A REPLACE THE PART OR FIX IN A TIMELY MANNER. SECOND ISSUE IS WITH DASHBOARD CRACKING. MY SUBURBAN SITS UNDER OUR CARPORT 99% OF THE TIME, BUT YET HAS A FEW CRACKS ON THE DASH. THIRD ISSUE IS CORROSION IN THE UNDERCARRIAGE, AND I LIVE IN DEEP SOUTH TEXAS WHERE IT DOES NOT SNOW, AND THE BEACH IS 1.5 HOURS AWAY FROM WHERE I LIVE. THIS VEHICLE SITS ON JUST OVER 40K MILES.

Feb 8, 2017

THE DASH PANEL OF MY 2011 SUBURBAN LTZ HAS MULTIPLE CRACKS. THE CRACKS ARE ON THE DRIVER'S SIDE, ABOVE THE INSTRUMENT PANEL FROM ONE END TO THE OTHER, AND AT THE PASSENGER SIDE AIR BAG, FROM ONE END TO THE AIR BAG. I HAVE PAID TO HAVE THE CRACKS REPAIRED MULTIPLE TIMES, BUT THEY CONTINUE TO CRACK, AS EVIDENCED BY THE ATTACHED PICTURES. THESE CRACKS HAVE APPEARED COMPLETELY ON THEIR OWN WITHOUT ANYTHING BEING PLACED ONTO OR HITTING THE DASH PANEL. SHOULD I BE INVOLVED AN ACCIDENT CAUSING THE AIRBAGS TO DEPLOY, THESE CRACKS WOULD CREATE A "SHRAPNEL EFFECT" OF THE PLASTIC PIECES BEING FORCED INTO THE PASSENGER CABIN AND POSSIBLY INTO THE FACES OF PASSENGERS.

Dec 21, 2016

DASHBOARD HAS CRACKED WITHOUT ANY INTERVENING EVENT. ONE CRACK ON THE RIGHT PASSENGER SIDE OF THE DASHBOARD IS DIRECTLY ON THE TOP LEFT SIDE OF THE PASSENGER AIRBAG. I'M AFRAID IF AIRBAG WAS DEPLOYED SHARDS OF PLASTIC WOULD BECOME PROJECTILES OR POSSIBLY INTERFERE WITH THE AIRBAG OPERATION. ANOTHER CRACK ON TOP OF DASHBOARD IS ON THE DRIVERS SIDE ON THE TOP LEFT SIDE OF THE INSTRUMENTATION CLUSTER IS MORE THAN 5.5 TO 6 INCHES LONG.

Mileage: 75,000

Sep 30, 2016

TOP OF DASH BOARD CRACKED AND BROKE, I AM AFRAID THAT THIS MY EFFECT THE PROPER OPERATION OF THE AIR BAGS.

Sep 22, 2016

CRACKED DASH AT AIRBAG AND ABOVE STEERING. DEALER WILL REPAIR VIA AN EXTENDED WARRANTY I PURCHASED WHEN THE AUTO WAS NEW.

Sep 19, 2016

I WAS DRIVING ON A NICELY PAVED ROAD (NO BOMBS, POTHOLES, ETC...) WHEN ALL OF A SUDDEN MY DASHBOARD CRACKED! IT IS NOW RATTLING AND JIGGLING AND CAUSES A DISTRACTION TO MY LINE OF SIGHT AS I'M DRIVING. I WENT TO MY DEALERSHIP AND WAS TOLD THAT IT IS NOT COVERED UNDER MY WARRANTY AND I WILL HAVE TO PAY THE WHOLE AMOUNT OUT OF POCKET TO HAVE IT REPAIRED.

Mileage: 99,000

Aug 27, 2016

DASHBOARD IS CRACKING SINCE 8/19/2016. NO ACCIDENT OR ROUGH DRIVING. ASHPALT AND CONCRETE DRIVING ONLY

Jul 1, 2016

DASHBOARD HAS A CRACK BY AIRBAG AND ANOTHER IS STARTING ON TOP OF STEERING WHEEL AND IS SPREADING. NEVER USED ANY PRODUCTS ON DASH JUST DAMP CLOTH TO DUST. WORRIED IF AIRBAG DEPLOYS SHARP OBJECTS FROM DASH WILL CAUSE INJURY.

Mileage: 53,000

May 27, 2016

CRACK THAT HAS GROWN ON THE DASHBOARD ABOVE THE STEERING COLUMN

Mileage: 115,324

Apr 11, 2016

65,000 MILES ON 2011 CHEVROLET SUBURBAN AND THE DASH HAS MULTIPLE CRACKS. CONCERNED THAT ONE OF THE CRACKS IS NEXT TO PASSENGER AIRBAG. WORRIED ABOUT SHRAPNEL IN A COLLISION.

Mileage: 65,000

Mar 22, 2016

THE DASHBOARD IS CRACKING, CAUSE IS UNKNOWN, THE VEHICLE HAS NEVER BEEN IN ANY ACCIDENTS

Mileage: 76,000

Mar 1, 2016

THE DASH IN OUR 2011 CHEVY SUBUBAN LTZ IS CRACKED AT THE AIRBAG. I STRONGLY BELIEVE THIS IS A GM DEFECT THAT IF THE AIRBAG DEPLOYED IT COULD BE DANGEROUS AND PROJECT PIECES OF THE DASH. THIS NEEDS TO BE LOOKED INTO FURTHER.

Feb 29, 2016

WITHIN LESS THAT TWO YEARS THE DASH STARTED CRACKING IN MULTIPLE PLACES. IT HAS CONTINUED UNTIL THE CRACKS HAVE SPANNED THE ENTIRE LENGTH OF THE DASH IN IN MULTIPLE PLACES RUNNING FROM FRONT TO REAR. WHILE DRIVING THE PIECES OF THE DASH CONTINUALLY VIBRATE AND FLEX. THE DEALER WILL NOT ACCEPT RESPONSIBILITY OR PROVIDE WARRANTY COVERAGE.

Mileage: 18,000

Jan 12, 2016

DASHBOARD CRACKING AT PASSENGER SIDE AIRBAG AND DRIVER SIDE ABOVE SPEEDOMETER

Mileage: 75,000

Jan 6, 2016

THE DASH IS CRACKING BY THE AIRBAG. THE SAME EXACT THING HAPPENED WITH MY 2006 TAHOE. THERE IS A FACEBOOK PAGE WITH OVER 3000 PEOPLE WITH THE SAME ISSUE - IN ADDITION TO A NEWS SEGMENT THAT WAS RECENTLY COVERED. IT IS A MAJOR ISSUE THAT GM IS NOT TAKING RESPONSIBILITY. THE FACEBOOK PAGE IS "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS"

Mileage: 65,000

Jan 5, 2016

CRACKED DASHBOARD OVER PASSENGER-SIDE FRONT AIRBAG. CRACKED DASHBOARD OVER INSTRUMENT CLUSTER.

Mileage: 44,000

Dec 15, 2015

DASHBOARD CRACKING POTENTIALLY AFFECTING THE USE OF THE AIRBAG AND THE ELECTRICAL COMPONENTS UNDER THE DASHBOARD ON THE DRIVERS SIDE.

Mileage: 50,000

Sep 23, 2015

GOT IN MY SUV THIS MORNING TO LEAVE FOR WORK AND NOTICED A HUGE CRACK MIDDLE WAY OF THE DASH COMING UP TO THE TOP HUMP WHERE CONTROLS ARE LOCATED. AS I HAVE RESEARCHED I SEE THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE. WHEN PAYING OVER $30,000.00 FOR A VEHICLE, YOU SHOULD NOT HAVE TO BE REPORTING CRACKS ON YOUR DASH. I FEEL THIS MAY CAUSE AN ISSUE WITH AIRBAGS GOING OFF AS THEY SHOULD IF EVER IN AN ACCIDENT. THIS SHOULD MOST DEFINITELY BE REPAIRED BY GM ASAP. IF THERE ARE THIS MANY ISSUES WITH ALL GM MAKES THEN THERE IS OBVIOUSLY A PROBLEM THAT NEEDS TO BE ADDRESSED.

Mileage: 96,918

Sep 9, 2015

IN SEPTEMBER 2014, I NOTICED MY DASH ABOVE THE INSTRUMENT CLUSTER CRACKING. I PURCHASED THIS CAR AS A GM CERTIFIED USED CAR WITH ORIGINAL FACTORY WARRANTEE IN APRIL 2013 WITH 60081 MILES ON IT. IN LESS THAN 5 MONTHS OF OWNERSHIP IT DEVELOPED THIS CRACK WHILE STILL UNDER FACTORY WARRANTEE. I TOOK IT TO MY LOCAL DEALER WITH ALL MY PAPERWORK AND THEY SAID IT WAS NOT COVERED, NOR WOULD THEY REPLACE IT. THIS CRACK HAS DEVELOPED DUE TO NO FAULT OF MY OWN FROM NEGLECT, EXCESS WEAR AND TEAR, EXCESS SUNLIGHT OR ANYTHING OTHER THAN MANUFACTURE FLAW. THIS CRACK HAS CONTINUED TO SPREAD AND DUE TO THE THIN AND SHARP NATURE OF THE PLASTIC, IF I WERE TO GET INTO AN ACCIDENT, THIS WOULD SPLINTER AND ACT LIKE SHRAPNEL WITHIN THE CABIN. MY FAMILY'S LIFE IS DANGER DUE TO THIS FACT AND GM REFUSES TO ACKNOWLEDGE THIS IS AN ISSUE. PLEASE LOOK INTO THIS AS I KNOW MANY OTHERS HAVE THE SAME ISSUE WITH EVEN 2015 MODELS. I AM ASKING FOR THE SAFETY OF MY FAMILY AND YOURS.

Mileage: 73,581

Jul 28, 2015

I BOUGHT A GM CERTIFIED SUBURBAN AND LESS THAN TWO WEEKS LATER THE DASHBOARD CRACKED BEHIND THE AIRBAG. I CALLED THE DEALER AND GM AND ALERTED THEM TO THE PROBLEM AND TOLD THEM I FELT UNSAFE DRIVING THE VEHICLE WITH MY CHILDREN IN THE VEHICLE. I FEEL THAT IF THAT AIRBAG DEPLOYS IT COULD SEND THAT SHARP PIECE OF BROKEN PLASTIC FLYING THROUGH MY CAR. THEY WILL NOT FIX THE DASHBOARD WITHOUT ME PAYING FOR IT AND SAID IT IS NOT A COMMON COMPLAINT PEOPLE ARE HAVING. HOWEVER, EVERYONE I HAVE TALKED TO WITH A SUBURBAN, TAHOE, OR PICK UP TRUCK BETWEEN THE YEARS OF 2007-2013 IS EXPERIENCING THE SAME CRACK IN THE SAME PLACE NEAR THAT AIRBAG. GM NEEDS TO FIX THESE BEFORE INNOCENT PEOPLE GET HURT.

Mileage: 50,000