2013 CHEVROLET SUBURBAN Unknown Or Other Problems

My Suburban's dashboard has a crack that extends now to the edge of the airbag compartment door, with a piece now missing and what appears to be something like an airbag visible. I am concerned the airbag will not deploy correctly if / when it is needed. I have called a certified Chevrolet dealer/ repair garage who said this is not an issue listed under Chevrolet's recall, although I have seen numerous other customers express similar concerns and issues as mine. Thank you.

The vehicle has exterior side mirrors that fold in. Once folded in the driverside mirror can be powered back out, but the passager side does not. this makes it unsafe to change lanes and identify a vehicle in your blind spot. This malfunction has happen several times on this vehicle. Prior to this vehicle had another 2013 suburban that the same malfunction occurred on. What are the odds of the same malfunction occurring on two seperate vehicles. The vehicle is currently at a mechanic shop that I have asked to check this out. Without this mirror it is unsafe to drive on a multi-lane freeway where changing lanes is necessary.

On July 8th I went into Sheehy Honda to look at a Suburban that Miss [XXX] said she had on sale. When I arrive Ms [XXX] showed me the vehicle, after looking over the vehicle it was something hanging from the back part of the vehicle they looked at it they got the manager out there he said he was going to take care of it doing, that time I went back into the building and try to see would I be able to purchase this vehicle and as the agreement started they say that I will have to put 4200 down after that the two guys went in the back I was still in the front with Miss [XXX] at her desk and the two gentlemen's came back and ask me do I have $500 more and I can get the vehicle and I told them if I was to give them 4,700 I want them to subtract it from asking price then Finance the balance from, $17,999 and I'll be financing only balance from that $17,999, because they told me the VIP was free for free oil change rotations and looking over your car and also I had warranty on the motor transmission and I want to say drive shaft but come to find out all these are add ones that they told me that was free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Dash has cracked in several spots and makes loud vibrating noises and I’m worried with one crack being near air bag that air bag will not work correctly or dash will have projectile pieces that may impel into a person if the airbag deploys

M y dash panel has had a small crack for years but the entire passenger air bag section lifted this morning. The dash panel is jagged and unsafe

I took the vehicle in for the air bag recall repair, and was informed by both the dealership and Chevy that while the cost oof replacing the air bag itself was covered under the recall, any damage to the dash or other parts of the vehicle that must to be removed to replace the air bag would NOT be covered under the recall. This policy is deplorable and immoral, and possibly illegal, but I confirmed with Chevy's corporate office that IS their current policy.

Hi My 2013 Chevy Suburban's Dash has a crack near the air bag.

MY 2013 CHEVROLET SUBURBAN HAS CRACKS IN THE DASHBOARD IN THE SAME SPOTS AS MANY OTHER PEOPLE I HAVE TALKED TO, NOT ONLY DOES THIS DIMINISH THE VALUE OF OUR VEHICLES THE CRACKS AROUND THE PASSENGER SIDE AIR BAG SEEM LIKE IT COULD BE A DANGER IF THE AIR BAG WERE TO DEPLOY POSSIBLY CAUSING PLASTIC SHRAPNEL TO BE EJECTED WITH EXTREME FORCE INJURING OR POSSIBLY KILLING SOMEONE ESPECIALLY CONSIDERING THE AIRBAGS ARE ALREADY UNDER A RECALL FOR THEIR ISSUES THEY (THE DASH ) SHOULD BE RECALLED

DASHBOARD CRACKING - STARTED RIGHT BY THE PASSENGER AIRBAG ON THE DASH. CONCERNED ABOUT IMPACT ON AIRBAG DEPLOYMENT.

Mileage: 80,000

THE SIDE BLIND ZONE SYSTEM IS CONTINUOUSLY ON.

Mileage: 100,000

AT HOME: BOTH FRONT DOORS, BUILT IN ARMRESTS SUPPORTS. INNER HARD PLASTIC ARM SUPPORT IS BROKEN IN HALF. WAS NOT AWARE IT HAD BROKEN AND LEANED ON IT GETTING OUT OF THE CAR. WHEN THE ARM REST GAVE AWAY I FELL OUT OF CAR DOWN TO THE SIDEWALK. MY PREVIOUS CAR WAS ALSO A SUBURBAN AND WE NEVER HAD THIS PROBLEM. I ASKED THE BODY SHOP IF IT COULD BE REPAIRED BUT THEY STATED THE WHOLE PANEL WOULD HAVE TO BE REPLACED. UNABLE TO TAKE PICTURES DUE TO IT BEING IN CASED.

Mileage: 145,000

DASHBOARD HAS CRACKED IN TWO PLACES. IT IS AN EXPENSIVE REPAIR THAT CHEVY WILL NOT STAND BEHIND. IN THE EVENT OF AIRBAG DEPLOYMENT SMALL PIECES OF PLASTIC COULD FLY AND INJURE OCCUPANTS.

THE DASHBOARD HAS SEVERAL CRACKS AND CONTINUES TO CRACK FURTHER. THESE CRACKS JUST STARTED TO APPEAR WITHOUT INCIDENT. THEY CAUSE THE DASH TO RATTLE. THEY ARE ALSO A COSMETIC ISSUE THAT WILL DEPRECIATE THE VALUE OF THE SUBURBAN.

THE DASH HAS CRACKS AROUND THE AIR BAGS ON THE LEFT AND RIGHT SIDES.

Mileage: 85,000

CRACKED DASHBOARD. SAME TWO SPOTS AS THOUSANDS OF OTHER CARS. RIGHT BEHIND INSTRUMENT PANEL AND ON CORNER OF PASSENGER AIRBAG COMPARTMENT IN DASH.

Mileage: 38,000

COMMON DASH CRACK IN THESE SUBURBANS. VERY DANGEROUS IF AIRBAG IS DEPLOYED.

I HAVE A 2013 SUBURBAN WITH THE COMMON CRACKED DASH ISSUES. MINE HAS A MAJOR CRACK NEAT THE PASSENGER AIRBAG, MIDDLE SPEAKER AND OVER THE INSTRUMENT PANEL. IT CAME THIS WAY WHEN I BOUGHT IN ON 8/29/2019 BUT I CONSIDER IT A POTENTIAL HAZARD IF THE AIRBAG WERE TO DEPLOY.

Mileage: 72,000

CRACKED DASH ABOVE STEERING WHEEL. RESULTED FROM TEMPERATURE CHANGES I NOTICED IT BECAUSE IT WAS MAKING A SOUND WHEN I WAS DRIVING.

Mileage: 100,000

THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.

Mileage: 90,000

THE DASHBOARD IN FRONT OF THE DRIVER'S SEAT HAS DEVELOPED A CRACK APPROXIMATELY 2-3 INCHES IN LENGTH. THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY TYPE OF ACCIDENT OR COLLISION. THE CRACK STARTED ABOUT TWO WEEKS AGO AND HAS SLOWLY INCREASED IN LENGTH. MY CONCERN IS IF I AM IN AN ACCIDENT THIS AREA MIGHT SPLINTER AND CAUSE INJURIES.

Mileage: 72,000

DASHBOARD HAS A HUGE CRACK IN FRONT OF THE STEERING WHEEL AND IN FRONT OF THE PASSENGER SEAT AREA. CAR WAS STATIONERY WHEN THIS HAPPENED.

Mileage: 54,000

PAINT FLAKES LEAVING VEHICLE LOOKING CHEAP TRANSMISSION BURNT IN 5 YRS EVEN THOUGH PROPER PRECAUTIONS WAS TAKEN TO ENSURE NO FAILURE DOOR TRIMMING MADE OUT OF PLASTIC HANDLE FOR USING FOR IN AND OUT UNMOVEABLE UNTIL REPAIRS TO TRANSMISSION IS DONE

CRACKED DASHBOARD

Mileage: 26,500

DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.

Mileage: 51,000

CRACKED DASH NEXT TO AIRBAG. OCCURRED WHEN PARKED IN DRIVEWAY.

Mileage: 39,000

LARGE CRACKS IN DASH PANEL IN FRONT OF STEERING COLUMN AND PASSENGER AIR BAGS DEVELOPED OVER NIGHT. SEPARATED SECTION APPEARS TO VIBRATE WITHOUT SUPPORT OF UNDERLYING BRACKET.

Mileage: 91,000

CRACKED DASHBOARD, CONCERNED ABOUT SAFETY IF AIRBAG IS ACTIVATED.

Mileage: 50,000

THE CHEAP, WEAK, PLASTIC PARTS INSIDE OF THE HANDLES IN THE DRIVER SIDE AND PASSENGER SIDE ARMRESTS HAVE BROKEN AND ONLY THE FLIMSY RUBBERY HANDLE REMAINS BUT THE INSIDE STRUCTURES HAVE BROKEN TO BITS AND FALLEN OUT.

Mileage: 60,000

DASH CRACK IMMEDIATELY ADJACENT TO PASSENGER SIDE AIR BAG, COULD CAUSE PLASTIC PROJECTILES DURING AN ACCIDENT INVOLVING AIR BAG DEPLOYMENT.

Mileage: 114,546

IN LESS THAN A MONTH MY DASH HAS CRACKED IN MULTIPLE PLACES. I AM CONCERNED WHAT IMPACT THESE CRACKS WOULD HAVE WITH THE PROPER DEPLOYMENT OF MY VEHICLE AIRBAGS.

Mileage: 70,000

MY DASHBOARD HAS CRACKED ABOVE THE STEERING WHEEL AND BY THE AIRBAG. UPON GOING ON THE INTERNET, I HAVE SEEN HUNDREDS OF PEOPLE WITH THE SAME CRACKS I HAVE IN THE SAME PLACES.

Mileage: 29,400

MY VEHICLE'S DASH HAS DEVELOPED TWO CRACKS ON TOP OF THE INSTRUMENT PANEL NEAR THE PASSENGER AIRBAG AND ABOVE THE DRIVER'S INSTRUMENT CLUSTER CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED. THIS SAME ISSUE HAS HAPPENED ON MY 2010 CHEVROLET SUBURBAN TOO.

Mileage: 58,578

CRACK DASHBOARD ON SUBURBAN. AND IT CONTINUES TO CRACK IT WOULD BE A HOLE RIGHT IN FRONT OF THE DRIVER SEAT RIGHT ABOVE THE CURVE INSTRUMENT PANEL.

Mileage: 60,000

MY VEHICLE'S DASH HAS DEVELOPED A CRACK ON TOP OF THE INSTRUMENT PANEL CONSISTENT WITH THE MANY OTHER COMPLAINTS. LEADS TO THE FAILURE OF THE DASH COMPROMISING THE SAFETY OF PASSENGERS SHOULD AIRBAGS DEPLOY. IN AN ACCIDENT, PLASTIC SHARDS ARE MORE LIKELY TO INJURE PASSENGERS. THE VEHICLE IS ALWAYS KEPT IN THE GARAGE. IT IS NOT A COMMUTER VEHICLE USED FOR WORK THAT SITS IN THE SUN ALL DAY LONG. IT IS A VEHICLE USED FOR TRAVELING. WHEN OUTSIDE, WE HAVE A QUALITY SUNSHADE THAT IS USED. I HAVE A TEN YEAR OLD TRUCK AND THE DASH LOOKS PERFECT. IN NO WAY CAN THIS BE EXPECTED TO BE NORMAL AND IT CONCERNS ME THAT OUR SAFETY COULD BE COMPROMISED.

Mileage: 76,000

DASHBOARD CRACK ABOVE INSTRUMENT PANEL. I NOTICED MY DASHBOARD VIBRATING WHILE DRIVING. I DISCOVERED CRACK AFTER GETTING PARKED. I FEEL THIS COULD BE A DANGER IN REGARDS TO AIR BAGS AND UNPROTECTED INSTRUMENT PANEL.

Mileage: 71,850

I HAVE A CRACK ON THE INSTRUMENT SIDE ON DASHBOARD LIKE I HAVE SEEN SEVERAL OTHER PEOPLE HAVE IN THE EXACT SAME SPOT. THE WHOLE DASH IS BRITTLE AND FROM WHAT IVE SEEN IT WILL START CRACKING BY THE AIRBAG SYSTEM.

Mileage: 60,000

VEHICLE ONLY HAS 43,000 MILES, GARAGE KEPT AND THE DASHBOARD IS CRACKING AND I AM CONCERNED ABOUT MY SAFETY IF THE AIRBAGS GO OFF. JUST NOTICED THE CRACK AND IT IS GROWING. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.

WITHIN THE LAST TWO MONTHS, TWO CRACKS HAVE APPEARED IN THE DASH NEAR THE PASSENGER SIDE AIRBAG.

THE DASHBOARD HAS CRACKED IN MULTIPLE PLACES

Mileage: 105,000

DASHBOARD CRACK APPEARED AT AROUND 68,000 MILES. NO COLLISIONS OR ANY OTHER OBVIOUS CAUSE. I BELIEVE GM HAS NOT FIXED THIS ISSUE THAT HAS PLAGUED OTHER GM VEHICLES AND I BELIEVE GM KNOWS IT IS FAULTY BECAUSE THEY OFFERED TO FIX IT AT HALF PRICE. I FULLY EXPECT TO SEE MORE CRACKS SHOW UP AND I'M CONCERNED THAT AN AIRBAG DEPLOYMENT MAY CAUSE THE BRITTLE DASH TO EXOLODE.I REFUSED THE REPAIR BECAUSE THIS IS AN ONGOING PROBLEM AND THERE IS NO EVIDENCE GM REPAIRS FIX THE PROBLEM LONG TERM. THIS VEHICLE WAS CERTIFIED PRE OWNED BY A GM DEALER WHEN I PURCHASED IT.

Mileage: 68,000

THIS IS THE THIRD SUBURBAN I HAVE OWNED IN THE LAST 7 YEARS. I HAVE OWNED A 2008, 2011 AND NOW A 2013. THEY HAVE ALL HAD THE SAME PROBLEM. THE DASH BOARD CRACKS AT THE LEFT TOP CORNER OF THE PASSENGER AIRBAG. I AM AFRAID THAT IF THE AIR BAG GOES OFF THE DASH MAY SEPARATE INTO PIECES BECOMING FLYING OBJECTS. IN MY CURRENT 2013 VEHICLE THE DASH HAS ALSO STARTED TO CRACK ON THE DASH PANEL ON THE DRIVERS SIDE.

Mileage: 36,000

DASHBOARD: LARGE CRACKS DEVELOPING ABOVE INSTRUMENT CLUSTER AND AT THE RIGHT SIDE DASHBOARD AIRBAG LOCATION.

Mileage: 47,000

ON JAN. 11, 2016. I WAS SITTING IN MY VEHICLE ON A CVS PARKING LOT WHEN MY REAR HATCH GLASS EXPLODED. NOTHING HIT MY GLASS AND THE SURVEILLANCE VIDEO SHOWED NO ONE AROUND MY VEHICLE WHEN THIS HAPPENED. I WAS TOLD IT COULD HAVE BEEN FROM THE EXTREME COLD CONDITIONS IN COMBINATION WITH HAVING THE REAR DEFROST ON. GM WOULD NOT WARRANT THIS AS A DEFECT, AND I HAVE SEEN OTHER INSTANCES THAT THIS HAS OCCURRED WITH OTHER PEOPLE.

Mileage: 73,000

THE DASHBOARD ON MY 2013 SUBURBAN, JUST OUT OF FACTORY WARRANTY WITH 40K MILES, SPONTANEOUSLY CRACKED WHILE THE VEHICLE WAS PARKED. THIS CRACK COULD POTENTIALLY AFFECT THE FUNCTION AND/OR SAFETY OF THE AIRBAG IN THE CASE OF AN ACCIDENT OR DEPLOYMENT. I CONTACTED GM AND THEY CLAIM TO KNOW NOTHING ABOUT THIS ISSUE AND DENY THERE IS A PRODUCT DEFECT. I HAVE SINCE FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM, SOME OF WHOM HAVE FILED LEGAL ACTION AGAINST GM FOR THE SAME ISSUE. THERE IS ALSO A FACEBOOK PAGE WITH OVER 3200 MEMBERS WITH THE SAME PROBLEM AND LACK OF RESPONSE FROM GM IN TAKING RESPONSIBILITY FOR THIS OBVIOUSLY DEFECTIVE AND POTENTIALLY DANGEROUS PRODUCT.

Mileage: 40,000