2015 CHEVROLET SUBURBAN Service Brakes Problems

The braking system on my 2015 Chevy Suburban LTZ failed at slow speeds in a parking lot. I have replicated the issue in both forward and reverse. My family's safety was put at risk in that while backing up out of a parking spot the brakes failed completely and I had to push extremely hard on the brake to get the vehicle to stop. That same behavior occurred while pulling forward into a parking spot, almost hitting the car in front of me. I took the vehicle into a Chevrolet dealer today indicating the symptoms and they said there was no recall attached to my VIN. This exact same behavior in my vehicle is described in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

If I pull up to a parking spot and I’m slowly creeping into the spot, say at a popular supermarket, and slowing down the brake pedal stiffens up and it’s almost impossible to press. I feel like my truck may not stop. If I’m on a slight incline and in a line behind another vehicle, I’ve noticed the brake pedal stiffens up then as well. Awhile ago I thought there was a recall for this for my truck and it was something about the vacuum in the brake pedal. This is a super problem. I have five kids and we are on the road a lot. This has been happening a lot but most recently would be today.

Often the brake pedal becomes very hard to push and braking is extremely hindered. There is a recall for this issue that has been done but the vehicle is experiencing the exact same problem again. Dealership says that the vehicle time has expired for anything to be done again. Recall was performed only 5 years ago.

While driving approximately 70 miles an hour and trying to switch lanes, we got a stabilitrack warning and the car shut off for a second and then came back on. the weather was nice and there was no snow or any other adverse conditions. This happened a couple more times on the ride and then when we tried to turn into a parking spot it shut off completely and we had to restart it. We turned stabilitrack off and the car was ok for a couple of short drives. Then driving late at late and we passed another car the same thing happened. Then when we tried to turn our brights on we got the same message. Then we got a brake assist message and then we got a collision alert. The headlights were flickering the rest of the drive and we couldnt use our brights. We had our 4 children in the car and it was shutting down at high speeds and very scary. I looked up our vin and it said that the recalls had been worked on but I dont remember this being done. This has never happended before this. our car would be available for inspection if needed.

When driving through city traffic basically stop and go the brake pedal gets very hard and the car does not stop as smooth or almost not at all. It gets very dangerous.

Continuous "Trailer Brake System" alarm makes the vehicle undrivable due to to distraction

Braking is diminished when vehicle is moving at slow speed and brake pedal is pressed. The vehicle brake assist engages by pulsing, increasing the braking distance by not stopping the vehicle no matter how hard the brake pedal is pushed. Emergency brake is used to prevent vehicle from colliding. This may be related to NHTSA 19V645

I purchased my vehicle after the recall 19V-645 regarding the brake pump was issued. My vehicle was a part of that safety recall, and the module was reprogrammed in September 2019 (N192268490-01). The pump has not been previously replaced according to service records. I purchased my vehicle from a dealership in April 2021. I recently (late 2023) started having issues with my brakes, having increased brake pedal effort, a hard brake pedal, and increased stopping distance. I have had the brake assist alert come on several times. The issue happens more frequently at lower speeds. My park assist alert also comes on regularly when applying the brakes. I have taken my vehicle to GM several times regarding the park assist issues, but they have only cleared the computer codes and cannot figure out why they keep coming back, as there is no detectable issues with the system. I have also brought my vehicle in due to the adaptive cruise control, as it has also caused issues while using it. It will often apply brakes if it detects a vehicle in another lane while driving, causing the vehicle to “slam” on the brakes going at high rates of speed (I.e. driving on the interstate at 80 mph) and has nearly caused accidents, as the vehicle becomes hard to control, and the risk of following vehicles not having the reaction time to avoid a rear-end collision is increased. My particular vehicle does not have an option to switch between regular cruise control, and adaptive cruise control. After talking with GM, they informed me the only way to “fix” the issue is to completely replace the module with an updated module that allows the option to turn off the adaptive cruise control, which is quite costly to the consumer. My vehicle is currently at a GM service department, and has been diagnosed that the brake pump has failed, and needs replaced. They are claiming that it is not covered under the recall. It is not covered under GM’s extended warranty due to mileage restrictions.

Hard breaking at slow speeds. Risk of accident to pedestrian and to vehicle and to structure. This problem has not been reproduced or confirmed by dealer. This problem has not been inspected by manufacturer or police or insurance No warning lights prior to problem..

When trying to brake while parking in a parking spot at low speeds, or so and go traffic my wife and I experience an extremely hard brake pedal that creeps to a stop, almost hitting others and structures.

Brakes failed and became hard to press down on it and would not stop vehicle.

I have a 2015 Chevrolet Suburban that had an issue with the brakes not wanting to stop the vehicle at slow speeds. Several times when we pulled into our garage or a parking space the vehicle would want to glide instead of stopping. I've had several parts replaced and am now hoping the problem is fixed. just picked the car up today from repair shop.

Vehicle is very hard to stop there was a recall which was performed in 2019 and it’s coming back and doing the same thing it takes a lot of brake pedal pressure to stop the Vehicle. It started some time ago but now it’s getting very hard to stop the car

Brakes became very hard to apply and the car could not stop quickly. Needed to replace the vacuum booster pump.

The vehicle component of concern is the braking system. The brake pedal has to be pressed at an unusual rate of pressure to engage the brake system. More concerning is, on several occasions the brakes seem to fail, initiating the ABS system while in fast food lines. This has also occurred while backing up causing the pedal to be jammed to the floor to stop the vehicle. The excessive need for pressure while braking was supposed to be fixed in 2021 by a "simple" recall that simply updated the computer. I had this recall performed, but still have the same braking issues in my 2015 Chevrolet Suburban. I feel that this is a very serious concern and should be addressed. The difference is truly night and day between my wife's vehicle and mine. The braking issue comes with no warnings or alarms. I have had my brakes checked on several occasions to confirm normal brake wear and longevity.

Brake pedal got hard and truck didn’t stop until brake pedal got softer, this been happened few occasions.

After about 10 min idling vehicle, noticed “service brake assist” message. When it was time to pull out onto road, the vehicle did not brake as expected. I had to push much harder on brake pedal, and heard clicking noise. I was in front of the middle school and because the vehicle was going very slow I was able to stop, but could have had an accident if the speed was higher or if I wasn’t strong enough to push pedal harder. This happened today 2/25/2022 and the outside temp is 3F. This seems just like the recall n192268490 on the consumer reports website, but the dealer says this vehicle is not affected even though it is the same year and model name.

I am the second owner of the I check my car recall then i took my car to the dealership in Saudi Arabia [XXX] Branch in first time they say we don't accept the recall then I complaint to [XXX] then they give me appointment after that they accept my car and tell me come after 2 hours when I go to take my car they say your car is ready but we need to confirm from GM before we handover the car even they did not provide me any vehicle for the transportation after all this when I bring my car back nothing has been fixed all warnings everything is same my VIN [XXX] Recall Number18V586 Recall Number19V761 Recall Number19V645 please fix problem and INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My wife drives a 2015 Chevrolet Suburban LTZ. The brake pedal would vibrate when pressed going at slow speed or when reversing for weeks leading up to the break failure; however, no service message would appear on the dashboard instrument panel. On December 17, 2021 my wife was driving when someone in another vehicle crossed the highway right in front of her, when she pressed the brakes, they were very hard to press and the 2015 Suburban was not able to stop. Fortunately, she barely missed colliding with the other vehicle. She was able to coast to a slow speed and pull over into the grass and glide to a stop because the brakes would not work. This was the first time that a "Service Brake Assist" message appeared on the dashboard instrument panel. We had the Suburban towed to the nearest Chevrolet dealership. In researching the problem, there has been a recall issued for this type of failure of the brakes for 2015-2018 Chevrolet Suburbans; however, there is no recall for our Suburban according to the VIN #. Failure of the braking system on a vehicle is very dangerous and can result in injury or death. I strongly believe our vehicle, and other vehicles like ours, should be added to the recall list as soon as possible before someone gets seriously injured or dies due to not being able to stop and crashing into another vehicle, person, or object. The Chevrolet dealership says that since our vehicle is not on the recall list, we are responsible for the charges to fix it; however, I believe that the manufacturer (Chevrolet) should pay for the expenses since this seems to be a defect of the parts that are failing, especially since the Suburban is only 6 years old and has less than 100,000 miles.

The Service Trailer Brake System keeps popping up. Keeps dinging off and on whether you push the dismiss button or not. When this is on I question if the electrical brakes will work when I tow our camper. It is very distracting while driving. Safety Concern for sure!

While vehicle is on if parked or driving the service trailer brake warning will come on and go off repeatedly. Happens randomly.

The break vacuum pump is going out and making vehicle hard to stop and fuel pump or vacuum is leaking gas and smell inside vehicle

The system that is failing is on my Suburban is the Trailer Break System, yes it is available for inspection. The continuous alert is distracting to the point of the vehicle being un-drivable and without the trailer break system functioning properly it puts people in danger due to not being able to safely stop while towing. The dealership said they were unable to reproduce the code. The vehicle has not been inspected by anyone except the dealership. Yes, both a visual and audible alert pops up continuously with a loud “ding” and a “Service Trailer Break System” warning.

The recall issues are still happening. It flashes service brake assist. When at low speeds or in reverse the brake pedal will suddenly become very hard to use and it is very unpredictable. Pedestrians, children and other vehicles have been at risk. We have been calling Chevy for nearly a year with the problem. They kept telling us it was fixed. We called again today and they said because our vehicle has 8k too many miles on it, there is a recall service that could have been done before but now we have to pay for it when we have been calling about it often.

While putting car in reverse brake pedal goes stiff and brakes do not function. I would have to take car out of gear to be able to control it. Also happened on highway going forward once but at low speed. Looked online and saw recalls listed but my vin is not in recall. Dealer says they dont know whats wrong and they have another car there with same problem and they cant figure it out and engineers from Chevrolet do not know why it happens. They have told me it could take days of testing at my expense to figure out the problem and my cost to repair their potentially deadly manufacturing defect.

This car was covered by NHTSA Campaign Number: 19V645000. The repair was completed by the Chevrolet Dealer. The problem has returned and is even more prevalent than before the recall. Bottom line, this repair did NOT fix the issue and this has become a serious safety issue. This is a dangerous situation and someone is going to get injured if Chevrolet does NOT properly fix this issue.

BRAKES FAILED IN A DRIVE THROUGH LINE. SAME ISSUE AS THE RECALL. SUBURBAN HAD THE CORRECTED SOFTWARE UPDATE AND YET IT HAPPENED AGAIN. THIS TIME IT LEAD TO A CRASH REAR ENDING A VEHICLE. NOT ABLE TO GET THE VEHICLE TO STOP IS A SERIOUS SAFETY ISSUE. GM HAS KNOW ABOUT THIS AND THE FIX DIDN’T WORK. THIS IS NEGLIGENCE ON THEIR PART.

Mileage: 165,000

WHEN AT LOW SPEED OR IN REVERSE THE VEHICLE FEELS LIKE THE BRAKES ARE GRABBING AND HAVE A VERY HARD TIME STOPPING.

Mileage: 85,400

MY CAR HAD A RECALL FOR BRAKE SYSTEM. I GOT THE RECALL DONE AT A CHEVROLET DEALERSHIP IN DENISON TX AND IT MADE THE BRAKES WHOLE LOT WORSE. NOW IT MAKES LOT OF NOISE AND "SERVICE BRAKE ASSIST" SIGN COMES UP ON DASHBOARD VERY OFTEN. I TALKED TO DEALERSHIP AND CHEVROLET CUSTOMER SERVICE BUT THEY WANT ME TO PAY FOR THE REPLACEMENT OF THE BRAKE PUMP. THE PROBLEM WASN'T THERE BEFORE I TOOK THE CAR IN. DEALERSHIP AND CHEVROLET REFUSE TO HELP. PLEASE INTERVEN.

Mileage: 180,000

I PURCHASED THIS VEHICLE AND WAS UNAWARE IT HAD OPEN RECALLS WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE DEALERSHIP I PURCHASED FROM DID NOT FIX THE RECALLS PRIOR TO MY PURCHASE AND DID NOT INFORM ME THERE WAS AN OPEN RECALL.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED TO OPERATE AS DESIGNED. THE VEHICLE OPERATED AS INTENDED AFTER MOVING THE VEHICLE TO LEVEL GROUND. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER OR INDEPENDENT MECHANIC. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS REVERSING OUT OF THE DRIVEWAY, WHEN SHE HAD TO DEPRESS BRAKE PEDAL FORCEFULLY TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY CHEVROLET LOCATED AT 1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885 AND THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE DEALER COMPLETED THE RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

AFTER RECENTLY PURCHASING A USED 2015 GM VEHICLE FROM A NON-GM DEALERSHIP, I MADE A SERVICE APPOINTMENT WITH A LOCAL AUTHORIZED GM SERVICE SHOP TO HAVE THREE OUTSTANDING SAFETY RECALL ISSUES ADDRESSED. MY APPOINTMENT WAS FOR 7:30 AM ON 8/25/2020 AND I BROUGHT MY VEHICLE TO THE SHOP IN THE MORNING OF 8/25. AFTER 4:30 PM I RETURNED TO RETRIEVE MY VEHICLE, AND THE SERVICE SHOP HAD NOT EVEN BROUGHT IT IN TO LOL AT THE ISSUES. NO WORK HAD BEEN PERFORMED, DESPITE THE SERVICE DEPARTMENT HAVING MY VEHICLE IN THEIR POSSESSION NOT ONLY DURING THE TIMEFRAME SPECIFICALLY SCHEDULED FOR THEM TO PERFORM THIS SERVICE, BUT THE ENTIRE REMAINDER OF THE WORK DAY. THE SAFETY RECALL ISSUES REMAIN UNRESOLVED.

Mileage: 151,111

A/C HAS BEEN OUT FOR OVER 2 YEARS. BOUGHT THIS PIECE OF CRAP IN 2016 AND A/C HAS ONLY WORKED FOR 1 YEAR. CAN NOT AFFORD REPAIRS DUE TO HAVING 2 KIDS IN COLLEGE AND STILL TRYING TO LIVE IN CA. I HAVE A 2009 DODGE DURANGO THAT WORKS PERFECTLY!!!!! A/C HAD NEVER GIVEN ME ANY PROBLEMS. CALLED CHEVROLET SEVERAL TIMES TO HAVE THIS FIXED AND NO HELP AT ALL FROM THE DEALER!!! WILL NEVER BUY A CHEVROLET AGAIN IN MY LIFE!!!!!

MY CHEVY SUBURBAN 2015 I'M HAVING A PROBLEM WITH THE BRAKE WHENEVER I COME TO A COMPLETE STOP IN TRAFFIC OR IN THE PARKING LOT OR IF I'M GOING SLOW THE BRAKE GETS VERY STIFF AND CANT STOP ,I OFTEN APPLY MORE PRESSURE..BEGGING MY CAR TO STOP , VERY FRIGHTENING PLEASE I NEED SOME REDRESS..AS I UNDERSTAND THERE'S A RECALL FOR THOSE TRUCK BY GM .. PH# [XXX] YOURS TRULY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Mileage: 130

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE BRAKE PEDAL TRAVELLED TO THE FLOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT THE BRAKE FAILURE MAY CAUSE A CRASH. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE BRAKE PEDAL TRAVEL TO THE FLOOR CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE LOCAL DEALER STIVER CHEVROLET (111 NEWLAND RD. COLUMBIA SC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V645000 (BRAKES) HOWEVER, SHE HAD RECEIVED THE RECALL NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

AT TIMES BRAKES DO NOT WORK MAINLY WHEN BACKING UP HOWEVER THIS PROBLEM HAS INCREASINGLY GOTTEN WORSE AND THE BRAKES AND ROTORS ARE ABSOLUTELY PERFECT. BRINGING TRUCK TO ATLANTIC CHEVY TODAY. I ACTUALLY FELT THIS WHEN WE PURCHASED TH TRUCK HOWEVER EVERYONE SAID I WAS CRAZY UNTIL THE OTHER DAY MY HUSBAND FINALLY HAD IT HAPPEN TO HIM.

THERE IS A VIBRATION AT THE SPEED OF 70-85. MY BREAKING HAS ISSUES. I PRESS PEDAL AND IT FEELS LIKE ITS "BROKE". I TRY AND STOP AT TIMES (MORE OFTEN THAN NOT) AND I REALLY HAVE TO PRESS AND ITS LIKE THE BRAKES ARE NOT STOPPING MY VEHICLE AT ALL. VERY BUMPY RIDE. SHOULD BE SMOOTHER AND I THINK IT HAS TO DO WITH THE WHEELS AND VIBRATION. VEHICLE WAS PURCHASED APRIL OF 2019 AND IT SEEMS TO GET WORSE. HUSBAND HAS SPOKEN WITH DEALERSHIP AND ITS JUST KIND OF BLOWN OFF. WE RESEARCHED TO TROUBLE SHOOT AND FOUND MANY RECALLS THAT DESCRIBE WHAT IS HAPPENING.

Mileage: 95,000

THE VEHICLE WAS SERVICED 3 WEEKS AGO TO UPDATE SOFTWARE RELATED TO A RECALL ISSUE WITH THE BRAKE VACUUM AND DEGRADED BRAKING POWER. THE BRAKES ON THE VEHICLE SUDDENLY CHANGED AS I WAS PARKING MAKING IT HARD TO STOP. I TOOK THE VEHICLE TO THE NEAREST DEALER AND I WAS TOLD THAT THE MASTER CYLINDER AND VACUUM NEEDED TO BE REPLACED. THE DEALER IS CHARGING ME $686 FOR THE MASTER CYLINDER AND TOLD ME THAT THE VACUUM REPLACEMENT WOULD BE COVERED BY GM BUT THAT THE PART HAS BEEN IN BACKORDER FOR WEEKS WITH NO ETA. I HAD TO FLY BACK HOME AND HAVE NO LOANER CAR FROM GM CLAIMING THAT THE ISSUE DOES NOT WARRANT A LOANER, YET I HAVE NO IDEA WHEN I WILL GET BY SUBURBAN BACK. I FILED A CLAIM WITH GM AND HAVE YET TO RECEIVE A CALL. GM HAS KNOWN OF THIS ISSUE FOR YEARS AND HAS DONE NOTHING TO ADRESS IT. THE SOFTWARE FIX DID NOT WORK AS I HAD MY TRUCK SERVICED 3 WEEKS AGO. GM NEEDS TO STAND BY THEIR PRODUCT AND MAKE SURE THEY FIX THE BRAKING ISSUE ASAP OR PURCHASE THEIR CARS BACK DUE TO THE GRAVITY OF THE SAFETY ISSUE.

Mileage: 62,000

I WAS EXPERIENCING NO PROBLEMS WITH THE BRAKES, BUT RECEIVED NOTICE NHTSA CAMPAIGN NUMBER: 19V645. TOOK VEHICLE IN TO MARKLEY MOTORS ON NOVEMBER 1, 2019 FOR RECALL. NOTICED NO DIFFERENCE. ON DECEMBER 15, 2019 WHILE BACKING UP AT A SLOW SPEED IN A PARKING GARAGE, BRAKES FELT NOTICEABLY DIFFERENT, AND REQUIRED ALL MY EFFORT TO STOP. TOOK VEHICLE TO LEN LYALL CHEVROLET IN DENVER, WHERE THEY ADVISED ME THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. I FEEL THAT THE RECALL WAS INSUFFICIENT AND SHOULD HAVE COVERED THE ACTUAL PROBLEM, WHICH IS EVIDENTLY A DEFECTIVE VACUUM PUMP.

Mileage: 161,000

IN FALL OF 2018 THE HYDRAULIC POWER BRAKE ASSIST SYSTEM FAILED ME IN A CROWDED PARKING LOT. I TOOK MY CAR TO MY CHEVROLET DEALER AND THEY REPLACED THE HYDRAULIC BRAKE SYSTEM FOR ALMOST $500 OUT OF POCKET. NOW THAT A RECALL HAS BEEN ISSUED CHEVROLET REFUSES TO REIMBURSE ME FOR A PROBLEM THAT EXISTED FOR ME ALMOST YEAR AGO AND NEARLY CAUSED A BAD ACCIDENT.

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN 1500. WHILE DRIVING, THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BECK CHEVROLET (561 CENTRAL PARK AVENUE, YONKERS, NY 10704, (914) 965-2400) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE DEALER REPROGRAMMED THE BRAKE CONTROL MODULE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REPAIR WOULD ONLY REPROGRAM THE MODULE AND THE VACUUM PUMP WOULD NOT BE REPLACED. AN INDEPENDENT MECHANIC ALSO STATED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,746.

Mileage: 138,746

VACUUM BOOSTER FAILURE DUE TO PROBLEMATIC VACUUM PUMP. STIFF BRAKE PEDAL AND UNABLE TO STOP VEHICLE. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE RECALLED BY GENERAL MOTORS

Mileage: 65,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT DROVE INTO A PARKING LOT AND TESTED THE BRAKE PEDAL. THE FAILURE OCCURRED WHILE DRIVING APPROXIMATELY 70 MPH. THE VEHICLE WAS TOWED TO FITZGERALD AUTO MALL FREDERICK (114 BAUGHMANS LN, FREDERICK, MD 21702) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,020.

Mileage: 79,020

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AT A LOW SPEED, THE CONTACT EXPERIENCED COMPLETE BRAKE FAILURE WITH HER VEHICLE WITHOUT WARNING. THE CONTACT WAS FORCED TO APPLY THE EMERGENCY BRAKE TO AVOID A CRASH. THE FAILURE ALSO OCCURRED WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE. THE CONTACT DROVE TO SUTTON CHEVROLET (211 CHAPMAN RD, BYRON, GA 31008, (478) 956-5000) AND WAS INFORMED OF A SERVICE BULLETIN ON THE VEHICLE REGARDING A FAULTY BRAKE VACUUM PUMP. THE CONTACT WAS INFORMED THAT THE PUMP FAILED IN HER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CALL HER BACK TO LET HER KNOW IF THEY WOULD COVER THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LEE JOHNSON CHEVROLET (11845 NE 85TH ST, KIRKLAND, WA 98033, 425-827-0521) WHERE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY A DIAGNOSTIC FEE BEFORE ANY REPAIRS WERE MADE TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

VEHICLE LOSES BRAKING CAPABILITY AT LOW SPEEDS, SOMETIMES VOLTAGE ISSUES CAUSE STABILITY CONTROL ERROR, AND EVEN COMPLETE LOSS OF ENGINE POWER AND VEHICLE CONTROL (ENGINE SHUTOFF). THIS HAS BEEN RECURRING APPROXIMATELY ONCE PER DAY FOR TWO WEEKS, GENERALLY AT VERY LOW SPEEDS AND TURNING INTO A PARKING SPOT. TYPICALLY, ABS ENGAGE AND POWER BRAKE ASSIST IS LOST, WHICH REQUIRES MORE MORE EFFORT TO STOP THE VEHICLE. CAN ALSO HAPPEN IN REVERSE.

Mileage: 115,000

MY CONDENSER WENT OUT AT 96K. I CONTACTED GM AND THEY STATED THAT THEY HAD A RECALL ON THE CONDENSER. TOOK THE VEHICLE IN TO A GM/CHEVROLET DEALERSHIP AND THEY BEGAN TO INFORM ME THAT THE RECALL ONLY IS FOR VEHICLES LESS THAN 60K. THEY STATED THAT GM KNOWS THERE IS A PROBLEM BUT DUE TO MILEAGE MY VEHICLE IS NOT COVERED. DUE TO LIVING IN THE SOUTH I CAN NOT AFFORD TO HAVE A CAR AND NOT HAVE AIR. SO WE FIXED THE CONDENSER OUT OF POCKET. 1ST-THE CONDENSER PART WAS ON A NATIONAL BACK ORDER AND THEY STATED THAT IT COULD TAKE UP TO A MONTH TO RECEIVE THE PART. ALERT THAT THERE IS A PROBLEM WITH THE MANUFACTORY MAKING CONDENSERS FOR GM CARS. 2ND-THE PART WAS $200-300, ALTHOUGH THE SERVICE WAS $1100. 3RD-6 MONTHS AFTER THE REPLACEMENT OF THE CONDENSER AND ALL WORKING FINE, PAYING OUT OF POCKET. THE TRANSMISSION GOES OUT AND THE CONNECTION IS ASSOCIATED WITH THE REPLACEMENT OF THE CONDENSER. GM IS AWARE OF THIS ISSUE BUT ONLY WANTS TO ASSIST WITH PEOPLE WHO MILEAGE IS LESS THAN 60K. THERE IS OBVIOUSLY A SERIOUS PROBLEM AND GM HAS NOT TAKEN OWNERSHIP! TOTAL COST IN 2YRS FOR REPAIRING AND FIXING 1PART THAT LEAD TO 3PARTS $4.5K.

Mileage: 103,000

CHEVY IS AWARE OF THIS ISSUE. THE BRAKE VACUUM PUMP NEEDS TO BE MOVED ONTO A BROADER RECALL AND NOT JUST UNDER A "SPECIAL COVERAGE" THIS PAST WEEKEND AT GAS PUMP OUR BREAK PEDAL AND THE ABILITY OF THE CAR TO STOP ALMOST CAUSED A MAJOR TRAGIC ACCIDENT. FORTUNATELY LAST MINUTE THE TRUCK STOPPED AFTER I PUT BOTH FEET ON THE PEDAL AND PUSHED AS HARD AS I COULD. THIS ISSUE LEFT UNRESOLVED WILL GET SOMEONE KILLED. THESE VACUUM PUMPS NEED TO REPLACED AND CHEVY NEEDS TO STAND BEHIND THE ISSUE.THE PEOPLE THAT DON'T HAVE 600 BUCKS TO REPLACE THESE PUMPS ARE DRIVING AROUND WITH A LOADED WEAPON ON THE STREETS IF THEY ARE OUTSIDE THE PARAMETERS OF THEIR BULLETIN. I KNOW CHEVY WILL DO THE RIGHT THING AND RECALL AND FIX THIS BRAKE PROBLEM. THIS WAS AT SLOW SPEEDS IN A GAS STATION BACKING TO GET CLOSER TO THE GAS PUMP. THERE WAS NO ACCIDENT, NO REPORT FILED, OR POLICE CALLED BUT THIS COULD HAVE ENDED POORLY.

Mileage: 86,000

THE BRAKES SEEM TO LOOSE POWER. IT APPEARS THAT THE VEHICLE IS LOOSING VACUUM AND THE OPERATOR LOOSES POWER BRAKES. I ALMOST REAR ENDED A CAR DURING A TRAFFIC BACKUP ON THE INTERSTATE BECAUSE OF THE LOOSE OF POWER BRAKING EFFICIENCY. THE VACUUM PUMP IS NOT MAKING THE APPROPRIATE AMOUNT OF VACUUM TO HAVE POWER BRAKES.

Mileage: 70,500

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, SHE HEARD AN ABNORMAL SOUND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. UPON INSPECTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT BRAKE CALIPER WAS MISSING A BOLT. THE CONTACT CALLED HERTRICH CHEVROLET BUICK GMC (LOCATED AT 7677 OCEAN GATEWAY, EASTON, MD 21601, (410) 200-9757) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,247.

Mileage: 74,247

VEHICLE BRAKE PEDAL BECOMES HARD TO PRESS AND WILL NOT STOP VEHICLE ADEQUATELY AT LOW SPEEDS (<15 MPH)

Mileage: 120,000

BRAKES DO NOT WORK CORRECTLY AT ANY LOW SPEEDS. WAS DIAGNOSED BY A CERTIFIED MECHANIC AS A BRAKE BOOSTER PUMP. THE CAR IS COMPLETELY UNSAFE AND UNDRIVEABLE UNTIL I GET IT REPAIRED.

Mileage: 67,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT TOOK THE VEHICLE TO SMICKLAS CHEVROLET (LOCATED AT 8900 NORTHWEST EXPY, OKLAHOMA CITY, OK 73162, (405) 943-5721) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THE STEERING GEARS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE BRAKES. THE BRAKES WERE REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE ENGINE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,800.

Mileage: 84,800

WHEN BACKING UP OR DRIVING FORWARD SLOWLY THE BRAKE PEDDLE GETS REALLY HARD AND VEHICLE IS VERY DIFFICULT TO STOP. ALMOST WAS NOT ABLE TO STOP. I WAS IN A PARKING LOT, USED MY EMERGENCY BRAKE TO STOP AS WELL AS PUTTING THE CAR INTO NEUTRAL.

Mileage: 91,800

WAS COMING UP TO A STOPLIGHT WITH MAJOR TRAFFIC AND HAD STIFF TO NO BRAKES. WAS WITHIN INCHES OF HITTING THE PERSON IN FRONT OF ME. MY 'SERVICE BRAKE ASSIST' LIGHT CAME ON. I WAS TOLD BY A CHEVY SERVICE DEPARTMENT THAT MY BRAKE VACUUM PUMP HAD FAILED AND THAT THIS WAS COMMON IN THE 2015 SUBURBAN.

I WAS DRIVING MY 2015 CHEVROLET SUBURBAN WITH 7 FAMILY MEMBERS AT ABOUT 45 MPH AS WE WERE COMING INTO A CITY. TWO OF US STARTED TO HEAR A SLIGHT SQUEAL LIKE WHEN A BELT SLIPS. AFTER THAT I SHUT OFF THE A/C TO SEE IF IT WAS THAT. IT WAS NOT. ABOUT THAT TIME TRAFFIC STARTED TO SLOW DOWN IN FRONT OF ME. WHEN I STEPPED ON THE BRAKE TO SLOW DOWN IT WAS HARD AND AT THE BOTTOM OF THE PEDAL STROKE. I LIFTED THE PEDAL WITH MY FOOT AND IT JUST FELL BACK DOWN. I WAS ABLE TO GET THE SUBURBAN TO STOPPED IN TIME BEFORE HITTING THE CAR IN FRONT OF ME. I HAD TO DRIVE THE VEHICLE CAUTIOUSLY FOR ANOTHER MILE OR SO TO FIND A SAFE SPOT TO PULL OFF. I HAD THE VEHICLE TOWED 90 MILES TO A DEALER CLOSE TO A RELATIVE AS WE LIVE ANOTHER 250 MILES AWAY. WHEN I TALKED TO THE DEALER, HE SAID THERE WAS A SERVICE BULLETIN FOR THIS ISSUE BUT I BELIEVE HE AID IT WAS ONLY COVERED UP TO 69,000 MILES. OUR SUBURBAN HAS 108,000 MILES ON IT AS WE LIVE IN A VERY RURAL LOCATION. IT IS 45 MILES ON WAY TO THE GROCERY STORE. I HAVE OWNED GM PRODUCTS ALL MY LIFE AND HAVE NEVER BEEN AS DISAPPOINTED IN THEIR HANDLING OF THEIR CUSTOMERS AS I AM NOW. THIS ISSUE WITH THE BRAKE VACUUM PUMP HAS BEEN A KNOWN ISSUE AND THEY ARE NOT COVERING THE REPAIR OF IT.

Mileage: 108,000

VEHICLE WAS IN MOTION, AT SLOW SPEEDS (UNDER 25MPH) AND WHEN THE BRAKE IS PUSHED, THE BRAKE PEDAL BECAME HARD BUT FAILED TO STOP THE VEHICLES FORWARD MOTION. THIS HAPPENS INTERMITTENTLY AND IS A HUGE SAFETY ISSUE. THIS OCCURS ONLY AT SLOW SPEEDS AND PREVENT THE DRIVER FROM STOPPING THE VEHICLE EVEN IF THE BRAKE PEDAL IS PUMPED. THIS OCCURRED AGAIN TODAY AND CHEVY WAS CONTACTED AND STATED THEY HAVE NO RECALLS OR ISSUES WITH THEIR BRAKE SYSTEM EVEN THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS LOGGED TO NHTSA. WHEN THIS OCCURS THERE IS NO BRAKING FOR THE VEHICLE AND WILL CAUSE AN ACCIDENT IF NOT FIXED.

Mileage: 101,000

BREAK ASSISTANCE STOPPED WORKING AS I PULLED INTO A PARKING SPOT AT WORK. I NEEDED TO PUT EXTREME PRESSURE ON THE BREAK PEDAL IN ORDER TO STOP THE TRUCK AT VERY LOW SPEED. VACUUM PUMP WAS REPLACED IN TRUCK

Mileage: 68,000

BRAKES LOCK UP AND CAN'T STOP THE VEHICLE ON NUMEROUS OCCASIONS. CAN'T PUSH THE BRAKES IN AND POSES A HUGE RISK TO ACCIDENTS. NEEDS RECALLED

Mileage: 130,000

ON AT LEAST 5 OCCASIONS THE BRAKES HAVE FAILED TO PROVIDE THE NECESSARY STOPPING POWER. WHEN INCHING FORWARD AFTER A COMPLETE STOP, I WOULD APPLY PRESSURE TO THE BRAKE PEDAL AND THE PEDAL WOULD IMMEDIATELY LOSE PRESSURE AND SINK TO THE FLOOR. I WOULD HAVE TO APPLY ADDITIONAL PRESSURE TO THE PEDAL IN ORDER TO STOP FROM HITTING THE VEHICLE IN FRONT OF ME. IT WOULD ALSO FEEL LIKE THE ABS SYSTEM WOULD KICK IN AND WOULD PULSATE. IF I IMMEDIATELY DEPRESS THE BRAKE PEDAL AND PRESS IT AGAIN IN QUICK SUCCESSION THE PEDAL REGAINS PRESSURE BUT DOES NOT REGAIN NORMAL BRAKE FUNCTIONALITY.

Mileage: 90,000

ON QUITE A FEW OCCASIONS OVER THE YEARS,WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE CAR HAS BEEN VERY DIFFICULT TO STOP. THIS PRESENTS A SCARY SITUATION BECAUSE I AM A 200 LB MAN AND I CAN BARELY STOP THIS LARGE VEHICLE. MY FIANCE IS VERY PETITE AND SHE IS TERRIFIED TO DRIVE IT. I KNOW THIS IS A VERY COMMON PROBLEM WITH THE 2015 CHEVY TRUCKS AND SUV'S BECAUSE I PERSONALLY KNOW OTHERS WITH THIS EXACT SAME PROBLEM. IT SEEMS AS THOUGH CHEVY IS JUST BIDING TIME AWAITING FOR THE AUTO WARRANTIES TO EXPIRE RATHER THAN FIX THIS DEADLY PROBLEM.

Mileage: 92,000

DRIVING AT SLOW SPEEDS PULLING A TRAILER, VEHICLES BRAKE PEDAL WAS VERY HARD AND THEY WOULD NOT STOP VEHICLE. ANOTHER TIME WITHOUT TRAILER SAME THING, VERY VERY HARD BRAKE PEDAL AT SLOW SPEED, COULD NOT STOP VEHICLE HAD TO APPLY EMERGENCY BRAKE WITH PUTTING THE CAR IN NEUTRAL AND THEN IN PARK TO STOP.

Mileage: 90,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE APPROACHING A STOP LIGHT AND DEPRESSING THE BRAKE PEDAL, IT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED A CEMENT VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED BRAKE FAILURE. THE CONTACT CALLED CLASSIC CHEVROLET BUICK GMC OF CLEBURNE (LOCATED AT 822-WALTER P. HOLIDAY DRIVE, CLEBURNE, TX 76033, (817) 402-3167) AND WAS INFORMED THAT THEY WOULD COVER THE VEHICLE AT 70 MILES. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

VACUUM PUMP FOR A BRAKE BOOSTER FAILURE

Mileage: 160,000

WHILE TRAVELING STRAIGHT ON THE HIGHWAY LAST MARCH IN WARM, DRY CONDITIONS, THE BRAKES BECOME EXTREMELY DIFFICULT TO PUSH DOWN, RESULTING IN DRAMATICALLY REDUCED STOPPING ABILITY. I COULD NOT PUSH THE BRAKE PEDAL DOWN NO MATTER HOW HARD I TRIED. WE HAD TO MOVE OVER TO THE SHOULDER OF THE ROAD AND SLOW GRADUALLY TO AVOID HITTING VEHICLES IN FRONT OF US. $1,000 REPAIR REQUIRED FOR VACUUM SYSTEM. NOT COVERED BY WARRANTY. DEALER DENIED THIS WAS A COMMON PROBLEM.

Mileage: 90,000

BRAKES MUST BE PUSHED EXTREMELY HARD TO STOP THE VEHICLE. VACUUM PUMP FOR BRAKE SYSTEM IS FAULTY. GM WILL NOT COVER OR WARRANTY AS THE BUMPER TO BUMPER WARRANTY HAS EXPIRED. BRAKING ISSUE HAS NEARLY RESULTED IN COLLISIONS. CALLED MURDOCK CHEVROLET ON APRIL 24, 2019, BUT THEY STATED THEY WERE NOT AWARE OF ANY RECALLS OR SERVICE BULLETINS RELATED TO THE PUMP OR BRAKES.

Mileage: 99,950

AT LOW SPEED (BACKING INTO A PARKING SPOT ON THE STREET) THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE WOULD BARELY STOP. I THEN DID NOT GO INTO THAT SPACE TO AVOID HITTING THE CAR BEHIND ME. I PULLED INTO A PARKING LOT ACROSS THE STREET. WHEN BACKING IN, I COULD NOT STOP (MOVING WITH CAR AT IDLE ENGINE SPEED). THE HITCH HIT THE CONCRETE WALL-HAPPILY NO DAMAGE DONE. WITH RESEARCH, I FIND THIS IS A COMMON PROBLEM THAT GM HAS NOT ADDRESSED. I USUALLY OCCURS AT SLOW SPEEDS OR STOP AND GO SLOW SPEED TRAFFIC. THIS IS UNPREDICTABLE AND VERY UNSAFE. THE VEHICLE IS A 2015 WITH ONLY 35,000 MILES. THE VACUUM PUMP (THE FAILURE) IS BOLTED TO THE ENGINE AND ENGINE-DRIVEN AND LUBRICATED BY ENGINE OIL WHICH PUTS MY ENGINE AT RISK. YET NONE OF THIS IS COVERED BY THE POWER TRAIN WARRANTY. THIS IS NOT A SLOW, BUT A SUDDEN FAILURE ITEM. VERY UNSAFE IF IT HAPPENS IN SCHOOL PARKING LOT PICKING UP MY CHILDREN, CHURCH, CLOSE SPACES (NEIGHBORHOODS, PARKING AREAS).

Mileage: 35,000

WHILE IN LINE AT TOLL BOOTH AT LOW SPEED THE BRAKES WERE HARD TO PUSH AND SLOWER TO RESPOND ALMOST CAUSING ACCIDENT. DEALER FOUND VACUMN PUMP FAILED AND OIL BACKED UP INTO VACUMN BOOSTER AND MASTER CYLINDERS.

Mileage: 93,888

VEHICLE IS 2015 CHEVROLET SUBURBAN PURCHASED NEW IN DECEMBER 2015. BUILD DATE WAS JULY 2015. CURRENT MILEAGE ~51,000. VEHICLE CONDITION = PAMPERED. THERE ARE NO WARNING LAMPS ILLUMINATED NOW OR AT TIME OF INCIDENT. AT LOW SPEEDS (~10 MPH), BRAKE PEDAL CAN BECOME EXCESSIVELY FIRM, AND EVEN WITH EXTREME PRESSURE APPLIED, BRAKES FAIL TO STOP THE VEHICLE EFFECTIVELY. I AM 6'3" AND 220LBS, AND YESTERDAY, IT TOOK ALL MY EFFORT TO KEEP VEHICLE FROM ROLLING INTO VEHICLE IN FRONT OF ME WHILE IDLING THRU DRIVE THRU. I'M RARELY SCARED DRIVING A VEHICLE, BUT THIS WAS SCARY. IF A PEDESTRIAN WOULD HAVE WALKED IN FRONT ON THE VEHICLE, I WOULD NOT HAVE BEEN ABLE TO STOP. PUSHING WITH MY MAXIMUM EFFORT, SUBURBAN TOOK SEVERAL FEET TO STOP FROM AN IDLE CRAWL SPEED. WHEN THIS OCCURS, PEDAL FEELS "HARD" AND HAS ALMOST NO STROKE. HARD PEDAL / COMPROMISED BRAKES LASTED ~4 MINUTES BEFORE CONDITION "CORRECTED" ITSELF. THIS OCCURRED 4/19/2019. I'VE DRIVEN VEHICLES WITHOUT POWER BRAKES (BY DESIGN). EFFORT REQUIRED TO STOP SUBURBAN WITH THIS CONDITION IS MULTIPLE TIMES HIGHER THAN THOSE VEHICLES. IS GM DOING ANYTHING ABOUT THIS BRAKE SYSTEM FAILURE? AT PARKING LOT SPEEDS WHERE THIS OCCURS, SOMEONE COULD BE KILLED DUE TO THIS FAILURE.

Mileage: 51,000

TOOK VEHICLE TO DEALER TO FIND SOURCE OF LOUD TAPPING NOISE. DEALER SAID IT WAS AN UNUSUALLY NOISY BRAKE VACUUM BOOSTER, BUT WAS OPERATING NORMALLY. 3 DAYS LATER, AS I ROLLED INTO A DRIVE THROUGH, THE BRAKE PEDAL BECAME VERY HARD AND THE VEHICLE WAS VERY HARD TO STOP. I AM ABLE TO REPLICATE THE PROBLEM WITH CONSISTENCY. AT LOW ENGINE SPEED, THE BRAKES BECOME HARD TO PUSH AFTER 4 OR 5 PEDAL APPLICATIONS. THE POWER BOOSTER IS NOT GETTING ENOUGH VACUUM AT LOW ENGINE SPEEDS TO MAINTAIN SAFE BRAKING PRESSURES.

Mileage: 86,000

LOSS OF BRAKES AT LOW SPEEDS.

Mileage: 125,760

THE BAKE PEDAL BECOME HARD, AND THE BRAKE DISTANCE IS DANGEROUSLY INCREASED.

Mileage: 126,000

VACUUM PUMP FAILURE. THE ISSUE IS PRESENTED WHEN THE VEHICLE IS DRIVING AT LOW SPEED AND THE BRAKE PEDAL IS PRESSED 3 OR 4 TIMES IN A SHORT PERIOD AFTER THAT PEDAL GOES ALL THE WAY DOWN AND STOP THE CAR IS CLOSE TO IMPOSSIBLE. LOU BACHRODT CHEVROLET - COCONUT CREEK REPRESENTATIVE TOLD ME THAT THAT'S THE WAY THIS KIND OF TRUCK WORK AND I NEED TO LEARN HOW TO DRIVE THAT TRUCK.

Mileage: 20

WATER LEAK INSIDE CABIN. WATER BUILD UP IN DRIVER SIDE FLOOR BOARD, EITHER COMING FROM ON STAR/SHARK FIN ANTENNA, CAN TRACE WATER LEAK UP UNDER THE DASHBOARD TO WHERE ALL THE ELECTRICAL WIRINGS ARE. LOST ON STAR AND GPS SERVICE DUE TO THIS. RANDOM DASH LIGHT AND INTERIOR LIGHT FLICKERING. TWO INCIDENTS SO FAR WHERE VEHICLE SHUTS OFF WHILE DRIVING. ONE ON NEARBY STREET AND OTHER ON THE HIGHWAY. LOST STEERING AND BRAKING ABILITY. NO ELECTRICITY SO COULD NOT TURN ON HAZARD LIGHTS TO ALERT OTHER DRIVERS AROUND ME.

Mileage: 81,000

AT TIMES, IT IS VERY DIFFICULT TO BRAKE THE VEHICLE. IT REQUIRES AN INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL AT LOW SPEEDS. THIS IS SIMILAR TO AN INVESTIGATION THAT IS ON GOING REGARDING A FAILING VACUUM PUMP FOR GMM MODEL VEHICLES.

Mileage: 80,000

I EXPERIENCED BREAK FAILURE AT LOW SPEEDS, MOST SIGNIFICANTLY AT LOW RPM. WHEN I TRIED TO APPLY THE BRAKES THE PEDAL LOCKED AND I HEARD A GRINDING/CLICKING SOUND AND WAS NOT ABLE TO PUSH THE PEDAL DOWN. I EXPERIENCE THIS MOST WHEN ON A SURFACE WITH A DECLINE. ALSO WHEN I SWITCH THE CAR FROM PARK TO DRIVE THE CAR JOLTED FORWARD WHEN I TOOK THE PRESSURE OFF THE BREAK. THE FEELING WAS VERY SIMILAR TO THE FEELING YOU GET WHEN YOU APPLY HEAVY PRESSURE TO THE BREAKS AND YOU KIND OF FLY FORWARD. CHEVROLET CONFIRMED A LEAK IN THE VACUUM PUMP. THE VEHICLE HAS 53,000 MILES. IT IS NO LONGER COVERED UNDER WARRANTY. IT IS A VERY SCARY FEELING NOT TO HAVE BREAKS. I HOPE GENERAL MOTORS ISSUES A RECALL TO PROTECT CONSUMERS.

Mileage: 53,000

THE BRAKES HAVE LOST BRAKING PRESSURE THREE TIMES. AFTER FIRST INCIDENT, THE BRAKES WERE CHECKED AND THERE WAS NO ISSUE FOUND. THIS OCCURRED ON THE INTERSTATE IN MODERATE SPEED STOP AND GO TRAFFIC. I COULD HAVE REAR ENDED SOMEONE BUT I WAS ABLE TO PULL ONTO THE SHOULDER OF THE HIGHWAY. THE SECOND TIME I HAD TO MOVE MY CAR FROM ONE SPACE TO ANOTHER. THE CAR WOULD NOT STOP AND I NEARLY STRUCK A HOUSE. AGAIN THE BRAKES WERE DETERMINED TO BE FINE. THE THIRD TIME, I WAS ATTEMPTING TO PARK MY VEHICLE WHEN THE BRAKES FAILED TO STOP MY CAR. THANKFULLY I WAS PULLING INTO AN END PARKING SPACE AND THE CURB STOPPED ME FROM STRIKING ANOTHER AUTOMOBILE. GM KNOWS THERE IS AN ISSUE AS THERE ARE NUMEROUS COMPLAINTS. THE FIRST TIME THIS OCCURRED WAS IN AUGUST. IT OCCURRED AGAIN IN JANUARY 2019.

Mileage: 70,000

I CAN'T STOP MY CAR DRIVING 3 MP I CAN STOP MY CAR DRIVING AT LOW SPEED IS VERY DIFFICULT TO STOP,WHEN I PRES THE BREAK AT LOW SPEED I HEAR AND FEEL A NOISE IN THE BREAK PEDAL,I HIT A CAR WHEN I WAS TRYING TO PARK MY CAR NEAR MY HOUSE IS VERY UNSAFE PLEASE HELP

Mileage: 90,000

I HAVE THE SAME PROBLEM WITH MY 2015 SUBURBAN. BRAKE PEDAL GETS HARD AT VERY SLOW SPEED USUALLY AROUND GAS STATION. THIS HAS SHOWN UP AS OVER 150 COMPLAINTS ON THE SAME MODEL IT MUST BE A RECALL. HAS HAPPENED 5 TIMES.

Mileage: 62,000

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS NORTHBOUND ON THE FL TURNPIKE, THE BRAKE PEDAL BECAME VERY RIGID AND WOULD NOT ALLOW ME TO PRESS THE BRAKE PEDAL DOWN AS USUAL. FURTHERMORE, I HAD TO APPLY A TREMENDOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO ENGAGE ANY SORT OF BRAKING WHATSOEVER. IN A SPLIT SECOND, I HAD TO PULL TO THE SHOULDER OF THE HIGHWAY AND CONTINUE APPLYING VERY HARD PRESSURE ON THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A FULL STOP. I TURNED THE VEHICLE OFF, STARTED IT AGAIN, TRIED COASTING AND STOPPING THE VEHICLE AND THE BRAKE PEDAL CONTINUED TO BE VERY DIFFICULT TO PRESS AND WOULD NOT ENGAGE AND PROVIDE NORMAL BRAKING PRESSURE. I THEN HAD THE VEHICLE TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND THEY DIAGNOSED THE ISSUE AS BEING A BAD PUMP IMPACTING THE MASTER BRAKE CYLINDER. PARTS ARE SUPPOSEDLY ON BACK ORDER WITH NO TIMEFRAME GIVEN AS TO THE REPAIR.

Mileage: 60,855

WHILE ON A CITY STREET IN STOP AND GO TRAFFIC THE BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH AND BECAUSE OF THIS IT WAS VERY DIFFICULT TO STOP THE VEHICLE.

Mileage: 72,960

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE BRAKE PEDAL BECAME STIFF WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY FOR THREE WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

DRIVING AT LOW SPEEDS THE BRAKING SYSTEMS FAILS TO STOP THE VEHICLE. THIS ALMOST CAUSED US TO STRIKE A PARKED VEHICLE IN A PARKING LOT. THE DEALERSHIP STATED THE BRAKE VACUUM PUMP HAS A LEAK AND/OR IS FAULTY.

Mileage: 42,000

IN LATE DECEMBER 2018, THE BRAKES BEGAN TO EXHIBIT SIGNS THAT THEY NEEDED TO BE REPLACED. BEFORE WE COULD GET THE CAR TO THE DEALERSHIP FOR A BRAKE INSPECTION IN EARLY JANUARY 2019 DUE TO THE HOLIDAYS, THE BRAKES ACTUALLY TOTALLY FAILED TO OPERATE AT SLOWER SPEEDS (BELOW 30 MPH). EVEN WHEN "STANDING ON THE BRAKE PEDAL" WITH BOTH FEET THE VEHICLE WOULD NOT STOP. THIS HAPPENED SEVERAL TIMES ESPECIALLY AT SLOW SPEEDS WHILE BACKING OUT OF A DRIVEWAY OR GOING THROUGH A DRIVE-THRU. THE "BRAKE ASSIST LIGHT" ALSO CAME ON DURING SEVERAL OF THESE EVENTS. ALSO, A "GRINDING" NOISE OCCURRED. THIS MAY HAVE BEEN THE ANTI-LOCK BRAKE SYSTEM ACTIVATING. THE VEHICLE IS NOW AT THE CHEVROLET DEALERSHIP IN OUR AREA WAITING ON REPAIRS THAT WE ARE CONCERNED WILL NOT CORRECT THE PROBLEM AND PREVENT IT FROM OCCURRING AGAIN. THIS CONCERN IS DUE TO THE FACT, THROUGH OUR RESEARCH, THAT THERE ARE PENDING LAWSUITS AGAINST GM AND GM ITSELF HAS ISSUED SEVERAL "SERVICE BULLETINS" ADDRESSING THIS ISSUE, BUT WILL NOT INITIATE A RECALL OF THE AFFECTED VEHICLES. THEY WON'T EVEN OFFER ANY REASONABLE SOLUTION TO TRULY PREVENT FUTURE BRAKE FAILURE EVEN AFTER THEIR RECOMMENDED REPAIRS ARE COMPLETED AND PAID FOR.

Mileage: 62,000

HI THERE ; BRAKE VACCUM PUMP DEFECTED ; ONCE GOING IN SLOW TRAFFIC , STOP AN GO , OR EVEN BACKING , BRAKE PEDAL GOES HARD AND LOW , SUV DO NOT STOP AND YOU HAVE TO REALLY PRESS BRAKE ! AND THAN STILL GOING , VERY DANGREOUS ! THERE SHOULD BE A SAFTEY RECALL ON ALL 2015 , 2016 , 2017 SUBURBANS . IT COULD BE IN CITY STREETS , MY DRIVE WAY , ANY SLOW DRIVE BACK OR FORTH

Mileage: 75,000

WHILE PARKING THE VEHICLE AT A SLOW SPEED THE BRAKES BECAME EXTREMELY HARD TO PUSH AND THE VEHICLE BARELY CAME TO A STOP. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST FEW MONTHS. WHEN WE HAD IT CHECKED BY THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG.

Mileage: 52,000

INTERMITTENT HARD BRAKE PEDAL AND NO BRAKES DRIVING SLOW SPEEDS IN STOP-AND-GO TRAFFIC ON I70 DRIVING DOWNHILL OUT OF THE MOUNTAINS TOWARD DENVER, CO.

Mileage: 61,000

BRAKE PUMP ASSIST WHILE BACKING UP IN A PARKING LOT AND ALMOST STRUCK ANOTHER VEHICLE. VEHICLE BRAKES OPERATED NORMALLY GOING HOME AND FAILED AGAIN WHILE BACKING INTO MY GARAGE. I HAD TO APPLY HEAVY PRESSURE WHILE BRAKING BOTH TIMES. ONLY 65K MILES

Mileage: 65,207

I HAVE AND MANY INSTANTS OF NOT BEING ABLE TO STOP IN TIME OR PUSH DOWN AS HARD AS I CAN FOR BRAKES TO WORK. FELT LIKE NOTHING WORKED. SCARED THE HELL OUT OF ME. DRIVING A SUBURBAN ANY NO BRAKES REALLY COULD HURT OR KILL SOMEONE. NOT SAFE. I BROUGHT IN TO THE SUBURBAN DEALER WHERE I BOUGHT IT. THEY REPLACED THE BRAKE VACUUM PUMP. THIS SHOULD NOT HAVE HAPPENED THIS EARLY TO BE REPLACED! THIS HAPPENED TO ME SEVERAL TIMES IN CITIES STREETS WHERE I LITERALLY KEPT PUMPING THE BRAKES TO STOP. IT IS A HELPLESS FEELING I HAVE THE BILL THAT I PAID FOR THIS ERVICE TO HAVE THE BRAKE PUMP REPLACED. VERY EXPENSE

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO STONEBRIAR CHEVROLET (9950 T-121, FRISCO, TX 75035, 214-446-7880) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,768.

Mileage: 55,768

THE BRAKES TEMPORARILY FAIL WHEN APPLYING THE BRAKE PEDAL. THE FAILURE IS MOMENTARILY AND HAPPENS WHEN THE VEHICLE IS AT A COMPETE STOP AS WELL AS AT HIGHER SPEEDS. THE BRAKE PEDAL IS SOFT WITH LITTLE TO NO RESISTANCE AND WILL GO TO THE FLOOR AND THEN IT WILL IMMEDIATELY PRESSURIZE AND IT FEELS LIKE THE ANTILOCK BRAKES ARE ACTUATING. THIS HAS HAPPENED MULTIPLE TIMES IN A DRIVE THRU AND ALSO WHEN APPROACHING A STOP AT HIGHER SPEEDS. HAVE HAD THE BRAKE SYSTEM INSPECTED TWICE AND NO PROBLEMS CAN BE FOUND.

Mileage: 106,000

I LOOSE BRAKING WHEN GOING SLOW IN REVERSE. THE BREAK PEDDLE BECOMES HARD AND THE VEHICLE WILL NOT STOP. THIS HAS HAPPENED MANY TIMES AND ONLY IN REVERSE. THE DEALER SAID IT IS A KNOWN PROBLEM BUT WANTS $850.00 TO REPLACE THE BOOSTER. THEY SAID GM MAY REIMBURSE ME SOMETIME IN THE FUTURE. I DO NOT HAVE $850.00 AND SHOULD NOT HAVE THIS PROBLEM WITH A VEHICLE WITH LESS THE 60,000 MILES ON IT.

Mileage: 59,000

WHEN DRIVING AT LOW SPEEDS, I.E. IN ROLLING TRAFFIC, OR IN LINE AT A DRIVE UP WINDOW OR CAR WASH, ALL BRAKE POWER IS LOST. ONLY WAY TO GET IT BACK IS TO GET RPM'S BACK UP HIGH AGAIN. SEEMS TO STRENGTHEN THE VACUUM BACK TO NORMAL. I WOULD HAVE TO PUT THE TRUCK IN NEUTRAL AND HIT GAS, THEN GO BACK TO DRIVE, AND BRAKES WOULD WORK WELL AGAIN. WITHIN ANOTHER HIT OR TWO OF THE BRAKES, PROBLEM WILL COME BACK. IT HAS HAPPENED OVER THE LAST 2+ YEARS, MANY MANY TIMES. AT LEAST 25-30 TIMES.

Mileage: 54,000

OUR VEHICLE DID NOT BRAKE PROPERLY ON SEVERAL OCCASIONS. LUCKILY MY WIFE WAS ABLE TO HIT THE EMERGENCY BRAKE SO SHE DIDN'T GO THROUGH THE FRONT OF HER WORK. THE GARAGE ENDED UP REPLACING THE VACUUM PUMP AS IT WAS FAILING.

Mileage: 61,571

I WAS IN CAR LINE AT MY CHILDREN'S SCHOOL WITH MY CHILDREN IN THE CAR WHEN MY 2015 SUBURBAN BEGAN TO HAVE EXTREME BRAKING ISSUES. THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS AND WOULD STILL ALLOW THE VEHICLE TO MOVE FORWARD NO MATTER HOW HARD I DEPRESSED THE BRAKE PEDAL. I HAD TO USE THE EMERGENCY BRAKE AND PLACE THE CAR INTO PARK. WHEN I HAD THE VEHICLE TAKEN TO THE CHEVY DEALERSHIP THEY INDICATED IT WAS THE BRAKE VACUUM PUMP WHICH WAS ALMOST $1,000 TO REPAIR. THE CAR HAS 45K MILES AND THERE WAS ZERO EARLY WARNING TO INDICATE A BRAKE ISSUE. THIS IS HIGHLY ALARMING AND DANGEROUS ESPECIALLY IF SOMEONE DID NOT KNOW TO USE THE EMERGENCY BRAKE TO ASSIST IN STOPPING A HEAVY VEHICLE

Mileage: 45,500

ON THREE (3) OCCASIONS, OVER A PERIOD FO A FEW WEEKS, AT LOW SPEEDS OR WHEN STOPPED, THE VEHICLE HAS DEMONSTRATED DEGRADED STOPPING POWER WHILE THE BRAKE PEDAL SEEMED VERY DIFFICULT TO DEPRESS. AFTER THE FINAL OCCASION, WHICH NARROWLY AVERTED A LOW SPEED COLLISION, AN INSTRUMENT PANEL ANNUNCIATOR WARNING TO SERVICE BRAKE ASSIST WAS DISPLAYED. THE VEHICLE HAS NOT BEEN USED SUBSEQUENTLY. IF THIS REPORT WAS SUBMITTED MULTIPLE TIMES, IT WAS BECAUSE IT APPEARED TO BE REJECTED, CITING "AN ERROR OCCURRED WHILE PROCESSING YOUR REQUEST." "REFERENCE #30.CD896783.1543450729.60A7C40"

Mileage: 36,000

OVER THE WEEKEND MY HUSBAND WAS PARKING OUR 2015 SUBURBAN WITH APPROXIMATELY 60K MILES ON IT. WHEN HE BEGAN PULLING INTO A SPACE AND DEPRESSED THE BRAKE PEDAL THE CAR DID NOT PROPERLY RESPOND AND SLID. IT DID EVENTUALLY STOP ONCE HE STEPPED VERY HARD ON THE BRAKE PEDAL HOWEVER IT WAS SEVERAL FEET IN FRONT OF THE DESIRED PARKING LOCATION. FORTUNATELY THERE WAS NOT A CAR IN THE SPOT IN FRONT OF US. HE PROCEEDED TO TURN THE CAR OFF AND BACK ON AGAIN AND IT APPEARED TO BE WORKING UNTIL A FEW MINUTES LATER HE WAS DRIVING AT A LOW SPEED THROUGH AN INTERSECTION WHEN IT HAPPENED AGAIN. SINCE WE HAD OUR CHILDREN IN THE CAR, WE DROVE IMMEDIATELY TO THE DEALERSHIP AND AFTER A DIAGNOSIS MULTIPLE DAYS LATER, I WAS TOLD IT WAS DUE TO THE VACUUM PUMP FAILING, AN $850+ REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. AFTER SEARCHING I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES WHICH I WAS NOT AWARE OF. THE PART HAS BEEN REPLACED WITH A NEW UPGRADED PART WHICH SHOULD NOT FAIL INDICATING THAT THERE WAS AN ISSUE WITH THE ORIGINAL PUMP. GM IS NOT ACKNOWLEDGING THE PROBLEM WITH THESE PUMPS AND I WORRY IS GOING TO WAIT FOR A SERIOUS ACCIDENT TO OCCUR BEFORE THEY DO ANYTHING ABOUT IT. SPOKE WITH GM CUSTOMER SERVICE AND THEY ARE NOT WILLING TO ACKNOWLEDGE THE ISSUE. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED.

Mileage: 60,000

AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.

Mileage: 45,000

WHILE DRIVING DOWN SLIGHT HILL IN STOP AND GO OFF-RAMP TRAFFIC, THE BRAKES BECOME VERY HARD TO PUSH AND CAR DOES NOT COME TO A COMPLETE STOP. THIS SITUATION ALSO OCCURRED A FEW TIMES IN THE PAST.

Mileage: 76,000

THE 15 CHEVROLET SUBURBAN HAS A PROBLEM WITH THE POWER BRAKES. THE BRAKE PEDAL GETS HARD AND THE VEHICLE WILL NOT STOP AT LOW SPEED, BACKING UP OR GOING FORWARD. IN ONE INSTANCE I HAD TO USE THE TRANSMISSION AND THE PARKING BRAKE TO STOP THE VEHICLE. WHEN DEPRESSING THE BRAKE AT LOW SPEED IT LOSES PRESSURE AND BECOMES STIFF - HAMPERING THE BRAKING POWER OF THE VEHICLE, MAKING IT UNSAFE TO DRIVE MY FAMILY- WITH MY IN THE VEHICLE.

Mileage: 63,000

THE BRAKES BECAME EXTREMELY DIFFICULT TO DEPRESS AND REQUIRES BOTH FEET TO DEPRESS. EVEN WITH BOTH FEET ON THE BRAKE PEDAL, IT FELT LIKE THE TRUCK WAS NOT SLOWING PROPERLY. THIS HAPPENED WHEN THE ENGINE WAS AT OR NEAR IDLE IN A PARKING LOT. AFTER TURNING VEHICLE OFF AND THE BRAKE PEDAL DID NOT RESPOND AS EXPECTED. AFTER INCREASING THE RPMS THE BRAKES RESPONDED AS EXPECTED. I WAS UNABLE TO REPRODUCE THE ISSUE FOR THE DEALER.

Mileage: 89,000

VACUUM PUMP FAILING AND THE VEHICLE WILL NOT STOP IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN BOTH DRIVE AND REVERSE AND YESTERDAY WAS THE SCARIEST WHEN THE VEHICLE WOULDN'T STOP ON A HILL IN REVERSE.

Mileage: 52,000

THE BRAKES ON MY 2015 CHEVROLET SUBURBAN ARE INTERMITTENTLY DIFFICULT TO DEPRESS. THE FIRST TIME THIS CONDITION WAS NOTICED WAS IN JULY OF 2018 WHILE LAUNCHING MY BOAT. I WAS BACKING THE VEHICLE DOWN THE BOAT RAMP, THE BRAKE PEDDLE WAS EXTREMELY HARD TO DEPRESS. I HAD TO USE TWO FEET TO DEPRESS THE PEDDLE FAR ENOUGH TO STOP BEFORE BACKING INTO THE WATER. ADDITIONALLY, WHEN BRAKING WHILE GOING DOWN THE ROAD THE BRAKE PEDDLE IS OCCASIONALLY DIFFICULT TO DEPRESS.

Mileage: 68,000

WHEN MOVING BRAKES BECAME EXTREMELY RESISTANT, USING BOTH FEET TO PRESS BRAKE HARD, VEHICLE WOULD NOT STOP.

Mileage: 53,000

BREAKS WOULD NOT WORK GOING IN SLOW SPEEDS, BACKING OUT OF PARKING SPACES, OR PULLING INTO TRAFFIC SLOWLY. PRESSING ON BREAKS AND CAR NOT STOPPING, VERY SCARY!

Mileage: 60,000

ON MULTIPLE OCCASIONS AFTER I PUT CAR INTO MOTION AND STARTED TO DEPRESS BRAKE PEDAL, IT WAS EXTRAORDINARILY DIFFICULT TO DEPRESS AND WAS BARELY ABLE TO STOP THE VEHICLE. I WAS ON A HILL SO THIS CAUSED MY CAR TO SLIDE FORWARD BEFORE BARELY STOPPING. ON ANOTHER OCCASION THIS SAME THING HAPPENED WHEN I PUT THE CAR IN REVERSE AND PRESSED THE BRAKE PEDAL. THIS SITUATION HAS OCCURRED AT LEAST 7 TIMES OVER THE PAST YEAR WE HAVE HAD THIS VEHICLE AND IT SEEMS TO OCCURS RANDOMLY.

Mileage: 72,430

BRAKES FAIL TO OPERATE AT SLOW SPEEDS. THIS HAPPENS WHEN I'M PULLING INTO A PARKING SPOT AT VERY SLOW SPEEDS WHILE IN MOTION. THIS IS A SEVERE SAFETY HAZARD AS I CAN'T PRESS THE BRAKE PEDAL TO STOP.

Mileage: 60,000

WHILE DRIVING IN STOP AND GO TRAFFIC BRAKES STOPPED WORKING. EVENTUALLY WAS ABLE TO COME TO A STOP BUT FELT LIKE I HAD TO FIGHT THE PEDAL TO PRESS IT DOWN HARD ENOUGH. KIDS WERE IN THE CAR AND WE WERE ALMOST T BONED AT AN INTERSECTION. DROVE TO A PARKING LOT AND WENT TO PARK AND HAD THE SAME PROBLEM, COULDN'T STOP AND ALMOST HIT THE PARKING BLOCK. HAVE 45000 MILES ON THE CAR. AT 40,000 THE AC STOPPED WORKING AND HAD TO PUT 1500 DOLLARS INTO A NEW AC - NOW WILL HAVE TO PUT 1500 DOLLARS INTO THE BRAKES AS THIS IS NOT COVERED UNDER WARRANTY. WHEN WILL CHEVY ISSUE A RECALL FOR THE PROBLEMS WITH THE 2015 BRAKES (AND AC)?

Mileage: 45,000

VACUUM PUMP FAILED (ACCORDING TO DEALERSHIP) AT APPROX 56,000 MILES. ALMOST CAUSED A WRECK DUE TO LOSS OF BRAKES (WITHIN INCHES OF HITTING SOMEONE). THERE WERE NO WARNING LIGHTS/SIGNS/INDICATIONS OF FAILURE, SUDDEN AND COMPLETE LOSS OF BRAKE POWER. DRIVER HAD TO PRESS BRAKE PEDAL COMPLETELY TO THE FLOOR, ONLY THEN DID THE VEHICLE EVENTUALLY STOP AFTER SEVERAL FEET. PUMPED BRAKES TO CHECK FOR AIR IN LINE, PEDAL BECAME HARD AS A ROCK. LUCKILY THIS OCCURRED AT A LOW SPEED (PULLING UP TO A DRIVE THRU LINE). IF ON THE STREET AT HIGHER SPEED, ISSUE WOULD OF CAUSE A SERIOUS WRECK. WE WERE FORCED TO ABANDON THE VEHICLE, PARK IT OVERNIGHT AND TOW IT TO THE LOCAL CHEVROLET DEALER THE NEXT MORNING. BRAKES APPEARED TO WORK FOR TECH AT FIRST, BUT UPON FURTHER INSPECTION AND AFTER A CALL TO US FOR MORE INFO, THE VACUUM PUMP WAS SAID TO BE FAILING, LOSING BREAK POWER AFTER A COUPLE PRESSES OF THE PEDAL (HINTS WHY THIS FAILURE OCCURRED IN STOP-GO TRAFFIC). VACUUM PUMP IS BEING REPLACED AS WE SPEAK, BUT WE STILL DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN HAVE THIS MANY SAFETY ISSUES AT THIS PRICE POINT AND AT THIS AGE; BRAKES, VIBRATION AT HIGHWAY SPEEDS A.K.A THE "CHEVY SHAKE" THAT HAS NOT BEEN FIXED OR ACKNOWLEDGED BY CHEVROLET AFTER SEVERAL TRIPS TO DEALER, TIRE RECALLS, AN EXTENDED WARRANTY ON THE A/C DUE TO FAILURES (AND IT DID FAIL AT 36,000), AND NOW A POWER STEERING RECALL, JUST TO NAME A FEW.

Mileage: 56,000

I WAS DROPPING OFF MY CHILDREN AT SCHOOL AND HAD MY FOOT ON THE BRAKE WHILE THEY UNLOADED. AS I WAS DRIVING AWAY AT A VERY LOW SPEED (3 OR 4 MPH) I WENT TO BRAKE AROUND A CURVE IN THE PARKING LOT AND I COULD NOT DEPRESS MY BRAKE. I TRIED SEVERAL TIMES BEFORE THROWING THE CAR INTO PARK AND SLAMMING ON THE PARKING BRAKE TO GET THE CAR TO STOP. THIS OCCURRED IN A PARKING LOT FULL OF KIDS WALKING BY. I WAS VERY LUCKY NOT TO HAVE HIT SOMEONE. I THEN RELEASED THE PARKING BRAKE AND WITH MY FOOT ON THE BRAKE TRIED TO PUT THE CAR IN DRIVE AND AGAIN THE BRAKE WOULD NOT WORK SO I AGAIN USED THE PARKING BRAKE TO STOP THE CAR FROM ROLLING. AT THAT POINT I THOUGHT I WOULD TRY TO GUIDE THE CAR OUT OF THE THE WAY OF THE BUSES AND CHILDREN WITH THE EMERGENCY BRAKE SO I TURNED IT OFF COMPLETELY AND UPON RESTARTING THE CAR THE BRAKE WAS FUNCTIONAL AGAIN. I AM TAKING THE CAR TO CHEVY TODAY BUT THEY SAY THERE IS NO RECALL ON THE ISSUE HOWEVER, IN RESEARCHING WHAT COULD HAVE HAPPENED I HAVE FOUND MANY SIMILAR ACCOUNTS OF BRAKE FAILURE AT LOW SPEED IN 2015 SUBURBANS. I COULD HAVE EASILY KILLED SOMEONE IF I HADN'T THOUGHT QUICKLY TO THROW THE CAR INTO PARK AND USE THE EMERGENCY BRAKE.

Mileage: 38,000

WHEN IDLING IN MOTION THE BRAKES DO NOT WORK AS WITH A NORMAL TAP AND YOU HAVE TO STOMP ON THE BRAKES REALLY HARD ALMOST GOING TO THE FLOOR IN ORDER TO GET THE CAR TO STOP. THIS HAS ALMOST CAUSED A LOT OF ACCIDENTS. NO ONE SEEMS TO KNOW WHAT IS CAUSING THIS. OTHERWISE THE BRAKES WORK PERFECTLY FINE. IT IS JUST IN THIS SITUATION. THIS HAS BEEN A CONSTANT PROBLEM ON AND OFF SINCE I PURCHASED THE VEHICLE.

Mileage: 40,000

OUR 2015 CHEVY SUBURBAN HAD A SUDDEN BREAK LOSS AND IT IS CONTINUING TO HAPPEN AT SLOW SPEEDS. THE FIRST OCCURRENCE HAPPENED ON THE HIGHWAY TRAVELING AT ABOUT 60 MPH. PEDAL BECAME VERY HARD TO DEPRESS

Mileage: 4

I NOTICED THE BREAK LIGHT CAME ON AND WITHIN 10 MINS I LOST MY BREAKS AND WAS UNABLE TO PRESS BREAK PEDAL DOWN TO STOP. THIS SEEMS TO BE VERY COMMON WITH THIS VEHICLE AT 50K MILES WHICH MINE WAS AS WELL.

Mileage: 50,000

DRIVING ON FREEWAY AND WE LOST THE BREAKS. BARLEY MADE IT OFF THE FREEWAY WITHOUT CRASHING. CHEVY SAYS ITS THE VACUUM PUMP, RIGHT AROUND 50,000 MILES. I HAVE READ MANY COMPLAINTS ONLINE WITH THE SAME ISSUE AND SAME MILEAGE. WILL IT TAKE SOMEONE BEING KILLED BEFORE THIS IS RECALLED? VERY SCARY FOR OUR FAMILY!

Mileage: 50,000

BRAKES FAIL TO STOP AT LOW SPEED. VEHICLE IS IN MOTION. IT HAPPENS AFTER THE PEDAL IS DEPRESSED A FEW TIMES AND ON THE THIRD OR FOURTH TIME THE PEDAL IS HARD AND IS VERY DIFFICULT TO STOP TH VEHICLE.

Mileage: 45,000

THERE ARE NUMEROUS REPORTS OF 2015 CHEVROLET SUBURBAN'S SUFFERING BRAKE LOSE. THE REPORTS ARE VACUUM PUMP FAILURE WHICH LEADS TO A STIFF OR UNMOVABLE BRAKE PEDAL WHILE DRIVING. THE BRAKES ARE COMPLETELY INOPERABLE AND CAN OBVIOUSLY LEAD TO A COLLISION. WHILE MY VEHICLE HAS NOT EXPERIENCED THIS YET, WE HAVE A FRIEND WHO SUFFERED THE BRAKE FAILURE DESCRIBED ABOVE. IN DOING SOME RESEARCH ONLINE, WE'VE DISCOVERED THIS TO BE A COMMON PROBLEM. THE COMPLAINANTS DESCRIBE THE PROBLEM OF A STIFF OR UNMOVABLE BRAKE PEDAL AND TOTAL BRAKE LOSE. OUR FRIEND HAS A 2015 SUBURBAN AND WAS NEARLY INVOLVED IN A COLLISION ON 6/27/2018. OUR RESEARCH HAS ALSO SHOWN THERE ARE NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND THAT GM IS AWARE OF THE PROBLEM. IF TRUE, WE BELIEVE, IN THE INTEREST OF SAFETY, GM SHOULD RECALL THESE VEHICLES AND RECTIFY THE PROBLEM IMMEDIATELY.

Mileage: 50,000

BRAKE SYSTEM FAILURE, WHEN PRESSURE IS APPLIED TO BRAKE PEDAL THE SYSTEM FAILS AND WILL NOT STOP VEHICLE. USUALLY HAPPENS AT LOW RATE OF SPEED. THE FIRST TIME THIS HAPPENED TO US WE WERE REVERSING OUR VEHICLE DOWN A BOAT RAMP. THE VEHICLE WOULDN'T STOP AND ALMOST WENT INTO THE LAKE. THE VEHICLE HAD TO PUT IN DRIVE TO PREVENT BEING SUBMERGED IN WATER. TOOK THE VEHICLE TO A CHEVY DEALER AND THE WHOLE BRAKING SYSTEM HAD TO BE REPLACED. WE WERE TOLD THIS IS A KNOWN PROBLEM WITH 2015 SUBURBAN AND TAHOE VEHICLES.

Mileage: 68,000

MY VEHICLE HAS EXHIBITED A KNOCKING NOISE ON THE LEFT DRIVER SIDE TIRE, PROBLEMS WITH VIBRATION AT HIGH SPEEDS, ENGINE LIGHT COMING ON IF DRIVING HIGHWAY SPEEDS, BRAKE ISSUES, BRAKES BECOME STIFF AND WILL NOT STOP VEHICLE WHATSOEVER! AT BOTH THIS HAPPENED TWICE WHILE MY CAR WAS IN MOTION NEARLY KILLING ME AND MY KIDS!!! AIR CONDITIONING ISSUES AS WELL. BLOWS HOT AIR UNTIL YOU PLAY WITH BOTTOMS.

Mileage: 48,989

IN OCTOBER 2017 WE EXPERIENCED BRIEF PERIODS WHERE BRAKE PEDAL BECAME RIGID AND IMPOSSIBLE TO DEPRESS. THE VEHICLE WAS TAKEN TO OUR LOCAL CHEVROLET DEALER. WE DESCRIBED IN DETAIL THE RIGID BRAKE PEDAL. THE DEALER WANTED TO DO PUT NEW BRAKE PADS AND TURN THE ROTORS. I THOUGHT IT WAS STRANGE THAT A VEHICLE WITH JUST OVER 40 THOUSAND MILES WOULD NEED NEW BRAKES, BUT WE HAD THE WORK DONE. THE DEALER ALSO WANTED TO REPLACE THE VACUUM HOSE WHICH POWERS THE BRAKE SYSTEM. THIS WORK WAS ALSO DONE. NEXT, ON FRIDAY MARCH 23, 2018 WE WERE TRAVELING ON AN INTERSTATE AT A HIGH SPEED WHEN THE BRAKE PEDAL BECAME IMPOSSIBLE TO DEPRESS. WE WERE VERY FORTUNATE NOT TO CAUSE A SERIOUS ACCIDENT. I HAD TO HAVE IT TOWED TO A DEALER AND RENT A CAR. THE FOLLOWING WEEK WE WERE CONTACTED BY THE DEALER DOING THE REPAIRS. OUR SUBURBAN HAD A VACUUM PUMP FAILURE. THIS CAUSED TOTAL BRAKE FAILURE. AFTER SOME RESEARCH I DISCOVERED THAT THIS VEHICLE'S ENGINE DOES NOT PRODUCE ENOUGH VACUUM TO POWER THE BRAKES (UNLIKE EVERY OTHER VEHICLE ON THE ROAD). IN ANY OTHER CAR THE ONLY WAY YOU LOSE SUCTION FOR YOUR BRAKES IS IF THE ENGINE STOPS. IN OUR SUBURBAN THE ENGINE CAN BE RUNNING FINE AND YOU MAY OR MAY NOT HAVE BRAKES. THE WARNING SYSTEM IS TOTALLY USELESS AS IT ISN'T TRIGGERED UNTIL YOU EXPERIENCE TOTAL BRAKE FAILURE WITHOUT ANY WARNING. WHILE THE VEHICLE WAS IN THE SERVICE DEPARTMENT HAVING VACUUM PUMP REPLACED THE DEALER ALSO EXPLAINED THAT ALL FOUR MAGNETIC RIDE SHOCKS/STRUTS WERE LOCKED IN PLACE AND NOT FUNCTIONING AT ALL. THIS IS ANOTHER SERIOUS SAFETY ISSUE. I HAVE NEVER HEARD OF SHOCKS "LOCKING UP" . AFTER SOME MORE RESEARCH, I FOUND THIS IS A HUGE PROBLEM FOR GM VEHICLES. A PROBLEM THAT GM HAS FAILED TO ADDRESS. I HAVE ALSO HAD 3 MAJOR REPAIRS ON AC. INCLUDING NE AC LINES AND NEW COMPRESSOR.

Mileage: 62,000

PLACING CAR IN REVERSE OR DRIVE AT SLOW SPEEDS AND PRESSING BRAKES ALL THE WAY TO THE FLOOR WITH THE VEHICLE NOT STOPPING. BRAKE SYSTEM WARNING LIGHT WOULD COME ON. ISSUE COMES AND GOES WHEN IT PLEASES. TAKING THE SUBURBAN TO DEALERSHIP TODAY. STARTED HAPPENING AROUND 59000 MILES

Mileage: 59,000

ISSUE REGARDING BRAKING SYSTEM AND INTERNAL FAILURE. COST TO REPAIR IS $1500 ON A 3 YEAR OLD CAR. GM HAS BEEN AWARE OF THIS ISSUE SINCE 2015. THEY ARE ALSO DEFENDANTS IN A CLASS ACTION LAWSUIT REGARDING THE BRAKES AND THE CATASTROPHIC FAILURE THAT WILL EVENTUALLY RESULT IN DEATH.

Mileage: 48,000

AS WE WERE DRIVING FROM ATLANTA TO MIAMI, WHEN WE WERE GETTING OFF THE HIGHWAY THE BRAKES ON OUR 2015 CHEVROLET SUBURBAN FAILED TO STOP AT 60 MILES PER HOUR, WE ALMOST REARED-ENDED AN EIGHTEEN-WHEELER; WITH OUR FAMILY OF FIVE AND OUR TWO DOGS ON BOARD! ALL FLUIDS HAD BEEN CHECKED ON THE CAR AND THE BRAKE PADS WERE RECENTLY CHANGED. WE JUST CALLED AND NOTIFIED CHEVROLET ABOUT THIS SAFETY ISSUE. WE ASKED IF THERE WERE ANY ISSUES AND/OR RECALLS ON OUR VEHICLE AND THE AGENT SAID THAT THERE WERE NO ISSUES OR RECALLS REGARDING THIS TYPE OF VEHICLE. WE MADE AN APPOINTMENT TO HAVE OUR CAR DIAGNOSED AS SOON AS POSSIBLE. AFTER RESEARCHING ONLINE WE FOUND NUMEROUS POSTS ON SEVERAL SITES FROM OTHER SUBURBAN OWNERS REPORTING THE SAME ISSUE WITH THEIR BRAKING SYSTEM NOT RESPONDING. WHAT WILL IT TAKE FOR CHEVROLET TO ACKNOWLEDGE THIS BRAKE FAILURE SYSTEM ISSUE?!?! SOMEONE TO GET KILLED?!?! PLEASE LOOK INTO THIS BRAKE FAILURE ISSUE AND ADDRESS IT PROMPTLY!!!

Mileage: 61,000

WHILE TRAVELING STRAIGHT AT 70 MPH ON THE HIGHWAY IN MY 2015 CHEVY SUBURBAN (62K MILES) THE VEHICLE EXPERIENCED A SUDDEN AND UNDETECTED COMPLETE BRAKE SYSTEM FAILURE. AS I APPROACHED SLOWING TRAFFIC WITH THE CRUISE CONTROL ON, I TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL, ONLY TO FIND THAT THE BRAKE PEDAL WAS RIGID AND COULD NOT BE DEPRESSED. TO AVOID A COLLISION AT A HIGH RATE OF SPEED I SWERVED ONTO THE RIGHT SHOULDER WHILE USING TWO LEGS TO AGGRESSIVELY PUSH THE BRAKE PEDAL DOWN - ALL THE WHILE FEELING VERY LITTLE BRAKING ACTION. THE CAR CAME TO A STOP AFTER ABOUT 75 METERS. AT NO TIME BEFORE OR DURING THE EVENT DID THE CAR SIGNAL A BRAKING SYSTEM PROBLEM. IN FACT IT STILL SHOWED NO SYSTEM INDICATOR OF A BRAKE PROBLEM 3 DAYS LATER WHEN IT WAS DELIVERED TO THE DEALER FOR DIAGNOSIS. THE CAR HAS BEEN WELL MAINTAINED, HAVING JUST UNDERGONE A 60K MILE SERVICE AT THE DEALERSHIP. THE LACK OF THE VEHICLE'S RECOGNITION THAT A CRITICAL FAILURE IN THE BRAKING SYSTEM HAD OCCURRED POSED A SERIOUS AND IMMEDIATE THREAT TO PASSENGERS AND SURROUNDING TRAFFIC. AS A PHYSICIAN I CAN ATTEST THAT A COLLISION AT THAT SPEED WOULD HAVE SEVERELY INJURED OR EVEN KILLED THOSE INVOLVED. THIS PROBLEM WITH THE 2015 CHEVY SUB HAS REPORTED TO NHTSA BEFORE - THIS IS NOT AN ISOLATED EVENT. THE SERVICE CENTER REPORTED TO ME THAT A VACUUM PUMP FAILURE WAS TO BLAME - I BELIEVE THIS IS A MORE COMPLEX ENGINEERING PROBLEM IN THAT THE VEHICLE DID NOT DETECT A PROBLEM DESPITE THE FAILURE CREATING A LIFE THREATENING SCENARIO. ALTHOUGH I PLAN TO IMMEDIATELY DISPOSE OF THIS CAR, FAILURE TO ADDRESS THIS PROBLEM BY THE MANUFACTURER WILL PUT OTHERS AT RISK IN THE FUTURE. GM APPEARS TO HAVE ISSUED A SERVICE BULLETIN THAT REFERS TO THIS PROBLEM (ATTACHED). I SINCERELY BELIEVE THIS DEFECT WILL RESULT IN LIVES LOST IF LEFT UNADDRESSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 62,100

MY 2015 SUBURBAN WITH APPROX 80K MILES, STARTED HAVING BRAKE PROBLEMS WHEN I WOULD DRIVE IN REVERSE. THE BRAKES HAD A GRINDING NOISE AND WAS GETTING HARD TO PRESS. THE BRAKE PADS WERE REPLACED AROUND 46K MILES AS I BOUGHT THE VEHICLE USED FROM ENTERPRISE SALES. THE BRAKES EVENTUALLY GOT WORSE AND HAD THE BRAKE ASSIST MESSAGE ON DASH COME UP. IF I HAD TO USE THE BRAKES TOO MANY TIMES AT INE TIME LIKE IF I HAD TO GO OVER SPEED BUMPS IN MY NEIGHBORHOOD, THEN THE BRAKES WOULD BE EXTREMELY HARD AND WOULD LOSE ALL POWER BRAKES. IF I KEPT THE VACUUM UP WITH A LITTLE RPM'S- ONE FOOT ON THE BRAKE AND ONE ON THE GAS, THEN I COULD GET THE POWER BRAKES TO WORK. NOW IT'S JUST TOTALLY GONE. NO POWER BRAKES AT ALL NOW AND ORDERED THE VACUUM BOOSTER AND WILL REPLACE IT MYSELF. I CALLED THE MAIN CHEVROLET HOTLINE AND THEY WERE TOTALLY WORTHLESS. I TOLD THEM ABOUT ALL THE NUMEROUS COMPLAINTS POPPING UP ON THE INTERNET AND WITH SUBURBANS WITH MUCH LESS MILES THAN MINE AND TRIED TO SEE IF THEY HAD ANY RECALLS REGARDING THE BRAKES. THEY SAID NO. I SAID THEY SHOULD BE CONCERNED BEFORE IT ENDS UP KILLING SOMEONE.

Mileage: 80,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND THE BRAKE PEDAL WOULD NOT DEPRESS. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

PURCHASED SUBURBAN FROM ALM IN UNION CITY ON 10/05/17 ON 11/04/17 THE BRAKES STARTED TO MAKE NOISE WHEN COMING TO A STOP. ON 11/06 THE BRAKES WERE MAKING ALOUD SCRUBBING SOUND WHEN STOPPING HAD TO GET BRAKES DONE AND WHEN THE MECHANIC SAW THE ROTORS THEY WERE RUSTED AND ALSO NEEDED TO BE CHANGED BUT HE COULDN'T DUE TO THE CONDITION THEY WERE IN MADE IT IMPOSSIBLE RETURNED TO ALM ON 11/7 FOR THEM TO DO THE I OWE WORK AND I WAS TOLD THEY WOULD CHECK THE ROTORS IT NEVER HAPPENED AND WAS THERE FROM 10AM TIL 7 PM. I SPOKE WITH THE SERVICE MANGER AND HE WAS GOING TO CALL BACK TO SET UP ANOTHER APPOINTMENT. ON 11/9 THE ENGINE OIL LIGHT CAME ON SAYING ENGINE OIL LOW ADD OIL 48% REMAINING. PUT A QUART IN AND MADE APPOINTMENT AT SUPERIOR CHEV TO HAVE OIL CHANGED. AT THAT TIME THE TECHNICIAN SAID THERE WERE QUITE A FEW RECALLS SO JUST MAKE ANOTHER APPOINTMENT AND HAVE OIL CHANGE AND RECALLS DONE HOWEVER HE PROCEED TO CHECK THE OIL AND EVEN WITH THE QUART ADDED THE DIPSTICK CAME BACK DRY. SHOCKED NOT WANTING TO BELIEVE THAT ALM HAD NOT ONLY FAIL TO FIX THE BRAKES THEY DIDN'T EVEN CHANGE THE OIL, BRAKES ARE A SAFETY ISSUE CARS GO THROUGH A PID AND THINGS OF THIS NATURE ARE CORRECTED BEFORE PUTTING INTO INVENTORY. MY FAMILY AND I COULD HAVE BEEN SERIOUSLY HURT DUE TO THE NEGLIGENCE OF ALM. I HAD NOT EVEN REACH THE FIRST PAYMENT AND ALL THIS HAPPENING. AND THE SERVICE MANAGER NEVER CALLED BACK . I HOPE THAT ATLANTA LUXURY MOTORS WILL BE INVESTIGATED ABOUT WHAT THEY DO PRIOR TO PUTTING CARS IN THEIR INVENTORY AND PEOPLE COME IN TRUSTING THAT THEY ARE SAFE WHEN FINANCING A AUTOMOBILE AND HAVE TO PAY 5YRS ON AND IT STARTS OFF WITH SAFETY ISSUES. THERE IS NO WAY THEY COULD HAVE DONE PID OR THEY DID AND JUST IGNORED WHAT THEY SAW. I REALIZE THE SUBURBAN WAS USED BUT SAFETY SHOULD BE A CONCERN OF THE SELLER AS WELL AS THE BUYER.

WHILE DRIVING DOWN THE HIGHWAY THE STEERING LOCKS UP THE BRAKES GO TO THE FLOOR AND THE STABILITRAC LIGHT AND BRAKE LIGHT COMES ON! WE HAD AT MARTIN CHEVROLET IN CLEVELAND TEXAS IN FEBRUARY OF 2017 AND IT'S BACK THERE NOW! THEY REPLACED THE FUSE BOX LAST TIME AND THEY CAN'T FIGURE OUT WHAT IT IS NOW!

Mileage: 62,000

WHILE DRIVING, THE DASH MESSAGE ALERTED ME THAT I NEEDED TO "SERVICE BRAKE ASSIST." I WAS NOT USING THE BRAKES, SO I STARTED TO SLOW DOWN AND THE BRAKES WORKED, BUT WHEN I CAME TO THE LIGHT, IT WAS LIKE PRESSING A ROCK AND THE PEDAL WOULD NOT PUSH DOWN. I HAD COMPLETE BRAKE FAILURE, BUT THANKFULLY HAD SLOWED ENOUGH BEFORE COMING TO THE LIGHT, THAT I COULD THROW THE CAR INTO PARK. I PULLED INTO A PARKING LOT AND TAPPED THE BRAKES SEVERAL TIMES, TURNED MY CAR OFF, TURNED IT BACK ON, PUT THE PARKING BRAKE ON AND OFF. THE BRAKES WORKED SO I BEGAN DRIVING VERY CAUTIOUSLY AND STUCK TO BACK ROADS AND STAYED UNDER 35 MPH. THE BRAKES FAILED TWICE MORE AT A STOP SIGN AND A RED LIGHT, WHILE I WAS DRIVING AT LOW SPEEDS. I DROVE THE CAR ONE MORE TIME A FEW HOURS LATER AND HAD COMPLETE BRAKE FAILURE EVERY TIME I TRIED TO STOP. I HAD TO EITHER THROW THE CAR INTO PARK, OR DRIVE INTO A PARKING LOT TO SLOW DOWN. I HAD IT TOWED TO A SERVICE CENTER AT THE CHEVY DEALERSHIP. THE VEHICLE IS UNDER 3 YEARS OLD, HAS ABOUT 60,000 MILES ON IT, HAS BEEN KEPT IN GREAT CONDITION, HAS ON TIME OIL CHANGES, NEVER BEEN IN AN ACCIDENT, AND HAS NEW TIRES. THE CAR HAD NO SQUEALING OR GRINDING TO SHOW WEAR AND TEAR, OR ANY OTHER INDICATOR THE BRAKES WOULD FAIL. THE DEALERSHIP MAINTAINS THAT THIS IS NOT COVERED BECAUSE WE ARE OUT OF WARRANTY, HOWEVER, WE HAVE AN EXTENDED WARRANTY THAT WE ARE USING TO FIX THIS ISSUE. IT IS UNKOWN THE EXACT CAUSE, BECAUSE IT IS AT THE SHOP AWAITING DIAGNOSTICS.

Mileage: 62,000

WHILE DRIVING ON I90 IN STOP AND GO TRAFFIC, THE CAR IN FRONT OF ME STOPPED. I APPLIED MY BRAKES AND THE PEDAL WAS HARD AND WOULD NOT DEPRESS. AS A RESULT MY CAR WOULD NOT STOP AND I HIT THE CAR IN FRONT OF ME IN THE REAR END. MY AIR BAGS WENT OFF. I RECEIVED AN AIR BAG BURN. THE CAR IN FRONT OF ME STRUCK THE CAR IN FRONT OF HIM. BOTH OTHER DRIVERS CLAIM THEY WERE INJURED. MY CAR COST $15,300 TO REPAIR. CHEVROLET IS AWARE OF THIS PROBLEM, ISSUING PRELIMINARY SERVICE BULLETIN PIT5361 IN 2015, ADDENDUM B IN 2016 AND ADDENDUM B IN 2017. THE PROBLEM IS A FAULTY VACUUM PUMP, MASTER CYLINDER, BRAKE BOOSTER, VACUUM LINE, AND VACUUM PUMP BELT. I WAS NEVER INFORMED OF THIS PROBLEM. I HAVE BEEN DRIVING 50 YEARS AND THIS IS MY FIRST CHARGEABLE ACCIDENT.

Mileage: 75,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE EXITING THE PARKING LOT AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT HAD TO CHANGE THE GEAR TO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BOB PRICE CHEVROLET BUICK GMC, 1225 S STATE HWY 16, FREDERICKSBURG, TX 78624) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND THE BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 51,800.

Mileage: 51,800

THE BRAKES ON MY 2015 CHEVY SUBURBAN ARE LOCKING WHEN DRIVING A LOW SPEED. THE PROBLEM STARTED ALL OF THE SUDDEN WHILE DRIVING UNDER DRY ROAD CONDITIONS ON A CITY STREET. IF YOU PRESS ON THE BRAKE PEDAL , IT DOES NOT MOVE AND THE CAR DOES NOT STOPPED. I ALMOST HIT A FAMILY OF 4 THAT WAS CROSSING IN FRONT OF ME. THE CAR HAS BEEN AT DICK BEARD CHEVROLET IN HYANNIS, MA AND THEY ARE SAYING THAT THERE IS NO ISSUE WITH THE BRAKES AND AVOIDING SOLVING THE PROBLEM. I'VE CALLED CHEVROLET 4 TIMES AND THEY ARE NOT CALLING ME BACK. THE CAR IS NOT SAFE TO DRIVE AT ALL.

Mileage: 51,000

BRAKE BOOSTER WENT OUT WHILE DRIVING WITH MY CHILDREN IN THE CAR!

Mileage: 38,805

BRAKES STOPPED WORKING . FIRST TIME IT HAPPENED I THOUGHT IT WAS MY IMAGINATION AS I WAS IN A PARKING LOT GOING EXTREMELY SLOW. NEXT DAY IT HAPPENED WHEN BACKING OUT OF MY DRIVEWAY. HAD TO PRESS BRAKES EXTREMELY HARD AND IT ROLLED TO A STOP AS IT HIT CURB ON OTHER SIDE OF ROAD. TOOK IT TO DEALER AND THEY REPLACE THE VACUUM BOOSTER WHICH HAD FAILED AT APROX. 50,000 MILES. NOT COVERED UNDER WARRANTY. EVERY OTHER PART OF BRAKES BESIDES NORMAL WEAR AND TEAR IS COVERED. I WAS LUCKY IT HAPPENED IN MY DRIVEWAY AND NOT WHILE DRIVING AT HIGHER SPEEDS IN TRAFFIC. I HAVE ADDITIONAL COMPLAINTS ABOUT THIS VEHICHLE. THE CLIPS HOLDING DRIVERS SEAT HAD TO BE REPLACED AT 40,000 MILES BECAUSE SEAT WAS SLIDING FROM SIDE TO SIDE. THEY ARE ALL READY LOOSE AGAIN AT 60,000 MILES ALTHOUGH NOT AS BAD AS FIRST TIME. MY AC CONDENSER WENT OUT AT 62,000 MILES. IT HAS BEEN ON NATIONAL BACKORDER FOR 7 WEEKS AND I AM STILL WAITING. THE CAR SHAKES ON THE INTERSTATE AT APROX 70 -75 MILES PER HOUR. THE DEALERSHIP HAS BALANCED THE TIRES AND THIS HAS NOT FIXED PROBLEM. AFTER DRIVING ON INTERSTATE AT HIGH SPEEDS FOR EXTENDED PERIOD OF TIME, WHEN STOPPING THE CAR IDLES VERY ROUGH AND HAS EVEN CUT OFF. THE DEALERSHIP RAN A FUEL INDUCTION SERVICE. WILL SEE IF IT WORKS WHEN I GET IT BACK AFTER THEY REPLACE AC CONDENSER. THE CAR SHIFTS HORRIBLY, ESPECIALLY WHEN GOING SLOW. WAS TOLD THAT IS A PROBLEM WITH THE FUEL EFFICIENT SHIFTING AND THERE IS NO REPAIR...JUST TO MANUALLY SHIFT. ALSO, THE HOOD OF THE CAR HAS TINY RUST SPOTS COMING THROUGH THE PAINT ALL OVER IT.

I WAS ON SLOPE HILL. MY BRAKES ARE NOT RESPONDING. I PUT IN NEW BRAKES 2 MONTHS AGO AND BRAKES NOT RESPONDING? MY CAR ALMOST WENT DOWN THE HILL. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOWED MY CAR TO DEALERSHIP. THEY FOUND THE ISSUE VACUUM PUMP BROKE. ALSO MY TRANSMISSION HAVING ISSUE SINCE 2 MONTHS. THEY STILL HAVEN'T FOUND ISSUES. I CAN'T CONTROL MY SPEED AND ENGINE GIVES A KICK WHEN ENTERING HIGHWAY. THEY WON'T REPAIR THIS ISSUE BECAUSE THEIR "MECHANICS" CANNOT FIND THE ISSUE. THIS IS THIS WORST VEHICLE TO DRIVE ANDUNSAFE FOR DRIVERS AND PASSENGERS.

Mileage: 95,961

WHILE DRIVING HER VEHICLE TODAY MY WIFE DEPRESSED HER BRAKE TO STOP AND SHE SAID THE BRAKE FELT LIKE PUSHING ON A RUBBER TIRE. THE CAR WOULD NOT STOP CAUSING HER TO RUN A STOP SIGN AND HIT ANOTHER VEHICLE. WE HAD THE SAME PROBLEM LAST MONTH AND THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALERSHIP AND "REPAIRED" ACCORDING TO THE CURRENT SAFETY BULLETIN ISSUED BY CHEVROLET. THIS COLLISION CAUSED THE OTHER PERSON TO GO TO THE HOSPITAL VIA EMS AND MY WIFE WAS TAKEN BY POV TO ER FOR EVALUATION. OBVIOUSLY WHATEVER "FIX" WAS DONE BY THE DEALERSHIP WAS NOT THE CAUSE OF THE PROBLEM. I WAS TOLD THE VACUUM ASSIST PUMP AND HOSES WERE REPLACED, BUT THE VEHICLE STILL HAD THE SAME ISSUE.

Mileage: 51,000

CAR ONLY HAS 60,000 MILES BRAKE BOOSTER IS GOING OUT AND CHEVY KNOWS THERE IS A PROBLEM BUT HAVE NOT RECALLED. ALSO FRONT SHOCKS ARE GOING OUT DUE TO MAGNETIC RIDE SYSTEM LOTS OF PEOPLE HAVE THE SAME PROBLEM CHEVY ONCE AGAIN HAS NOT RECALLED!

Mileage: 59,000

I HAVE A 2015 CHEVY. SUBURBAN LT THE BRAKE PEDAL IS HARD TO PRESS AND THE CAR CONTINUE TO ROLL EVEN AFTER I APPLY THE BRAKE DESPITE THE ROTOR AND ALL THE PADS HAVE BEEN REPLACED.....THIS IS VERY DANGEROUS.

Mileage: 1

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO REDUCE IN SPEED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TRAILER BRAKE ASSIST MALFUNCTION DURING TRIP WHILE DRIVING WITH TRAILER CONNECTED ON HIGHWAY NO PROBLEM AFTER ENDING TRIP AND DISCONNECTING TRAILER BRAKE ASSIST WARNING LIGHT APPEARED AND 1ST GLANCE BRAKES SEEMED FINE BUT FINAL PEDAL PRESSURE IS VERY STIFF ALMOST CAN'T STOP SUV

Mileage: 340

I AM WRITING ABOUT MY 2015 CHEVY SUBURBAN. I OWN A LIMOUSINE SERVICE AND USE THE SUBURBAN IN MY FLEET. YESTERDAY A DRIVER, WITH PASSENGERS, HAD A TOTAL FAILURE OF THE POWER BRAKING SYSTEM. IT IS AT A LOCAL REPAIR SHOP NOW, AND I AM BEING TOLD THE AIR PUMP HAD BROKEN APART, INSIDE, SNAPPED THE FAN BELT RESULTING IN NO VACUUM GETTING TO THE POWER BRAKE SYSTEM. MY DRIVER WAS BARELY ABLE TO STOP THE VEHICLE BEFORE REAR ENDING ANOTHER CAR ON THE HIGHWAY. THE VEHICLE HAS 54,000 MILES AND I AM BEING TOLD IS OUT OF THE BUMPER TO BUMPER WARRANTY. THERE ARE ALSO NO OPEN RECALLS. I AM REPORTING THIS ISSUE TO THE NHTSA AND THE MASSACHUSETTS ATTORNEY GENERAL'S OFFICE, AS I BELIEVE THIS IS AN IMMEDIATE DANGER TO THE GENERAL MOTORING PUBLIC. I JUST CONTACTED CHEVROLET BY PHONE AND EMAIL. THE REPRESENTATIVE ON THE PHONE SAID ALL SHE COULD TELL ME IS THAT IT'S OUT OF WARRANTY, THERE WERE NO RECALLS, AND I AM BASICALLY ON MY OWN TO REPAIR. I HOPE YOU ARE ABLE TO INVESTIGATE THIS SITUATION, IDENTIFY THE CAUSE OF THIS FAILURE, AND COME UP WITH A REMEDY FOR THE SAFETY OF EVERYONE.

Mileage: 54,000

A/C NO COLD AIR. I WENT TO DEALERSHIP AND THEY TESTED AND SAID THERE'S HUGE HOLE. APPARENTLY THEY ONLY SAID SMALL LEAK. THEY REPLACED WITH NEW CONDENSER. I WAS FORCED TO PAY NEARLY 1,400. ALSO RESURFACE FRONT DISC BRAKE. THIS IS BRAND NEW VEHICLE AND OVER 20 VEHICLES I KNOW HAVE SAME ISSUES. THERE SHOULD BE RECALL ON THIS VEHICLE. I WENT TO DEALER AND THEY SAID DEAL WITH GM. I WENT TO GM THEY WON'T RESOLVE MY ISSUES.

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO BRAKE THE VEHICLE, THE BRAKES MADE AN ABNORMAL LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKES AND ROTORS HAD BEEN REPLACED A TOTAL OF THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. ALSO, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NOT FAILED AND THAT WAS HOW IT WAS CALIBRATED. THE CONTACT ALSO STATED THAT THE LIFTGATE FAILED TO OPEN AUTOMATICALLY AND HAD TO BE MANUALLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE VEHICLE ACCELERATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, BACK AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

WHILE DRIVING ON A HIGHWAY, THE ABS & BRAKE WARNING LIGHTS ELIMINATED. IT WAS DETERMINED THAT THE ISSUE WAS THE EBCM BRAKE CONTROLLER MODULE THAT HAD FAILED CAUSING THE ASSOCIATED ABS BRAKE PUMP TO RUN CONTINUOUSLY, THUS DESTROYING IT. THE MODULE AND PUMP ARE LOCATED ON THE FRAME APPROX. BELOW THE DRIVERS SET. DEALER'S ESTIMATED COST TO REPAIR $1,200. AT THE TIME OF THE INCIDENT THE EBCM MODULE WAS ON BACK ORDER AND THE DEALER COULD NOT CORRECT THE ISSUE. I HAD TO BUY A REFURBISHED MODULE AND A NEW PUMP TO SOLVE THE ISSUE.

Mileage: 213,000

WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.

Mileage: 11,500

\THE ACCELERATOR PEDAL AND BRAKE PEDAL ARE SEPARATED BY 1-1/4 INCHES. AT REST, THE BRAKE PEDAL IS ABOUT 1/2 INCH HIGHER THAN THE ACCELERATOR PEDAL. WHEN DEPRESSED, THE BRAKE PEDAL IS 1 INCH LOWER. IT IS VERY EASY TO MOVE YOUR RIGHT FOOT FROM THE ACCELERATOR TO DEPRESS THE BRAKES AND NOT BE FAR ENOUGH OVER TO AVOID ALSO DEPRESSING THE ACCELERATOR AT THE SAME TIME. THERE IS 4 INCHES OF SPACE BETWEEN THE ACCELERATOR PEDAL AND SIDE OF THE CAR BODY ON THE RIGHT SIDE. THIS IS PLENTY OF ROOM TO RELOCATE THE ACCELERATOR PEDAL TO THE RIGHT, PERHAPS SO THAT THERE IS THE WIDTH OF A MAN'S SHOE SOLE BETWEEN THE TWO PEDALS.

Mileage: 3,000