2015 CHEVROLET SUBURBAN Unknown Or Other Problems
52 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (52)
Torque Converter Failed
The vehicle will display “Service Trailer Braking System,” as well as “Service Front Camera,” “Service Driver Assist System.” These messages along with audible alerts will sound while driving. At random intervals, the forward collision system will also activate with no objects in sight. This causes the driver to become distracted or react quickly in unnecessary manner. This can increase risk of collision when the driver becomes distracted. The vehicle has been taken to Chevrolet multiple times and we have been told a faulty wiring harness is the cause. We own two of these vehicles, same make, model and year. This has happened in both vehicles.
Service Trailer Brake System
My vehicle started to alert me over and over again about my trailer brake system. It just keeps popping up over and over again and beeps every single time. A lot of GMC and Chevy are having this issue. It could cause hazards when I pull a trailer and the trailer brakes don’t work properly.
The trailer breaking system keeps coming on constantly. It comes on randomly while sitting or driving then will keep doing it over and over. It's very distracting and I don't want it to hurt us if it fails etc.
When turning at speeds below 20 mph, motor stops lights go out, lights and gauges will come back on and car can be started. This has happened two or three times over the last three months but now only five days apart.
RADIATOR STRESS FRACTURES DISCOVERED AT 98K MILES. ALWAYS SERVICED AT CHEVY DEALERSHIPS.
AUTOMATIC TRANSMISSION: COOLING UNIT AND LINES. THE PERSON IN THE CHEVROLET DEALER TOLD ME THAT THIS CAN CAUSE A FIRE. BECAUSE THE COOLING AND THE OIL LIKE WAS LEAKING AND NEED TO BE FIX AND IT WILL COST ME 1240.00 DOLLARS. I TAKE TO THE DEALER BECAUSE THE CHECK ENGINE WAS FLASHING NOT STOP.
Mileage: 70
A/C HAS BEEN OUT FOR OVER 2 YEARS. BOUGHT THIS PIECE OF CRAP IN 2016 AND A/C HAS ONLY WORKED FOR 1 YEAR. CAN NOT AFFORD REPAIRS DUE TO HAVING 2 KIDS IN COLLEGE AND STILL TRYING TO LIVE IN CA. I HAVE A 2009 DODGE DURANGO THAT WORKS PERFECTLY!!!!! A/C HAD NEVER GIVEN ME ANY PROBLEMS. CALLED CHEVROLET SEVERAL TIMES TO HAVE THIS FIXED AND NO HELP AT ALL FROM THE DEALER!!! WILL NEVER BUY A CHEVROLET AGAIN IN MY LIFE!!!!!
2015-2017 CHEVY SUBURBAN, CRACKED COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS. THESE VEHICLES HAVE A COMMON CONDITION WHERE THERMAL CYCLING ON THE COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS CAN CREATE A CRACK, ALLOWING AC REFRIGERANT TO ESCAPE AND SUBSEQUENTLY DEACTIVATING THE VEHICLE'S AIR CONDITIONING SYSTEM WHICH COULD IMPACT TRANSMISSION, WHICH COULD BE POTENTIAL SAFETY HAZARD IF OCCURRED WHILE DRIVING, IN WHICH CASE HAS HAPPENED TO OUR VEHICLE WHILE IT WAS BEING OPERATED ON HIGHWAY AT SPEED OF 70 MPH. PER GM, THE WARRANTY FOR THIS CONDITION WAS EXTENDED TO FIVE (5) YEARS OR 60,000 MILES, HOWEVER FOR MOST VEHICLES THE WARRANTY WENT INTO EFFECT A YEAR BEFORE SOME VEHICLES MAY HAVE BEEN SOLD, IN OUR CASE IT WAS ACTIVATED IN 4/2019. THIS BEING A COMMON ISSUE WITH THIS VEHICLE, GM HAS NEVER ISSUED A SPECIFIC RECALL TO ADDRESS THE PROBLEM. HOW CAN I REQUEST THIS MATTER BE INVESTIGATED AND A RECALL ISSUED TO ADDRESS THE PROBLEM. *TR
Mileage: 59,000
MY AC CONDENSER HAS A LEAK. GM ISSUED A SPECIAL RECALL IF THE OWNER REPORTED IT WITHIN 60,000 MILES. I WASN'T LUCKY ENOUGH FOR MY AC TO FAIL WITHIN THAT PERIOD NOR WAS I NOTIFIED THAT THE CONDENSER WAS A MANUFACTURE DEFECT. GM WILL NOT FIX MY AC CONDENSER UNLESS I PAY OUT OF POCKET $1000. *TR
Mileage: 97,000
MY CHEVY SUBURBAN 2015 I'M HAVING A PROBLEM WITH THE BRAKE WHENEVER I COME TO A COMPLETE STOP IN TRAFFIC OR IN THE PARKING LOT OR IF I'M GOING SLOW THE BRAKE GETS VERY STIFF AND CANT STOP ,I OFTEN APPLY MORE PRESSURE..BEGGING MY CAR TO STOP , VERY FRIGHTENING PLEASE I NEED SOME REDRESS..AS I UNDERSTAND THERE'S A RECALL FOR THOSE TRUCK BY GM .. PH# [XXX] YOURS TRULY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mileage: 130
MY VEHICLE HAS AN AWFUL VIBRATION TO IT, THAT STARTS AT A LOW SPEED AND CONTINUES AS SPEED PROGRESSES. ALSO I HAVE BEEN GETTING HEADACHES EVERYTIME I DRIVE MY VEHICLE. THIS HAS BEEN GOING ON FOR A COUPLE MONTHS NOW AND HAS BEEN TAKEN TO TIRE PLACE BUT THEY CANT SEEM TO FIND THE ISSUE. WITHIN THE LAST COUPLE OF WEEKS I STARTED PUTTING 2 AND 2 TOGETHER WITH MY HEADACHES COMING ON WHEN I DRIVE MY VEHICLE.
THERE IS A VIBRATION AT THE SPEED OF 70-85. MY BREAKING HAS ISSUES. I PRESS PEDAL AND IT FEELS LIKE ITS "BROKE". I TRY AND STOP AT TIMES (MORE OFTEN THAN NOT) AND I REALLY HAVE TO PRESS AND ITS LIKE THE BRAKES ARE NOT STOPPING MY VEHICLE AT ALL. VERY BUMPY RIDE. SHOULD BE SMOOTHER AND I THINK IT HAS TO DO WITH THE WHEELS AND VIBRATION. VEHICLE WAS PURCHASED APRIL OF 2019 AND IT SEEMS TO GET WORSE. HUSBAND HAS SPOKEN WITH DEALERSHIP AND ITS JUST KIND OF BLOWN OFF. WE RESEARCHED TO TROUBLE SHOOT AND FOUND MANY RECALLS THAT DESCRIBE WHAT IS HAPPENING.
Mileage: 95,000
VEHICLE SHAKES WHEN IT IS IDLING OR IS SLOW TRAFFIC IN GEAR.
Mileage: 55,000
YOU WOULDN'T BELIEVE HOW BADLY MY 2015 CHEVY SUBURBAN IS RESPONDING TO A SIMPLE DAILY DRIVE! IF YOU WANT TO SEE A TERRIBLE RIDE, COME TO MY HOME TOWN SO I CAN TAKE YOU ON THE RIDE OF YOUR LIFE! I HAD MY SUBURBAN AT THE DEALERSHIP TWO WEEKS AGO AND THEY SUGGESTED THAT I CHANGE MY SPARK PLUGS, WIRES AND CLEAN MY THROTTLE BODY AND THAT THEY DIDN'T SEE ANY TRANSMISSION PROBLEMS BECAUSE THE CAR DIDN'T 'THROW A CODE!' ON TOP OF DOWNPLAYING THE SERIOUSNESS OF THE ISSUE, THEY CHARGED ME A COOL $90 FOR PERFORMING A DIAGNOSTIC THAT SHOWED ABSOLUTELY NOTHING! CHEVY NEEDS TO SERIOUSLY ANSWER TO THIS ISSUE. MY SUBURBAN IS STILL UNDER POWERTRAIN WARRANTY AND I FEEL LIKE CHEVY IS TRYING TO WAIT FOR THE WARRANTY TO EXPIRE SO THAT I WILL HAVE TO COME OUT OF POCKET FOR REPAIRS. THIS IS PATHETIC!
Mileage: 97,000
I DON'T HAVE A COMPLAINT ABOUT MY SUBURBAN, IT'S A GREAT VEHICLE. MY COMPLAINT IS AFTER SEEING SO MANY NEWS ARTICLES ABOUT BABIES BEING LEFT IN CARS AND DYING OF HEAT I BELIEVE THE NHTSA NEEDS TO REQUIRE ALL NEW CAR SEATS MUST BE BLUE TOOTH CAPABLE AND A PRESSURE SWITCH IN THE CAR SEAT.....AND IF THE CAR IS CUT OFF FOR MORE THAN 1 MINUTE, BUT THE SEAT STILL HAS A BABY IN IT, THEN THE CAR SHOULD START FLASHING LIGHTS AND HONKING (JUST LIKE WHEN KEYS ARE LEFT IN THE CAR). THE ONLY WAY CAR SEAT AND VEHICLE MANUFACTURERS ARE GOING TO DO THIS IS IF THE NHTSA REQUIRES IT-JUST LIKE BACKUP CAMERAS KEEP KIDS FROM GETTING RUN OVER ACCIDENTALLY THIS REQUIREMENT WOULD KEEP FORGETFUL PARENTS FROM CAUSING ACCIDENTAL DEATHS AND SAVE LIVES.
LOSS OF GPS, ONSTAR, XM AND COMPASS FUNCTION. WATER HAS LEAKED INTO THE ROOF MOUNTED SHARK-FIN ANTENNA. VEHICLE HAS LOST COMPASS, GPS, ONSTAR AND XM CAPABILITIES. DEALER RECOMMENDS REPLACING ROOF MOUNTED ANTENNA. DESPITE THIS BEING A KNOWN PROBLEM ACKNOWLEDGED BY CHEVROLET IN SB-10058785-9942 THIS VIN WAS NOT INCLUDED AND CUSTOMER WILL BE CHARGED OUT OF POCKET FOR ANTENNA REPLACEMENT.
Mileage: 76,000
MY CONDENSER WENT OUT AT 96K. I CONTACTED GM AND THEY STATED THAT THEY HAD A RECALL ON THE CONDENSER. TOOK THE VEHICLE IN TO A GM/CHEVROLET DEALERSHIP AND THEY BEGAN TO INFORM ME THAT THE RECALL ONLY IS FOR VEHICLES LESS THAN 60K. THEY STATED THAT GM KNOWS THERE IS A PROBLEM BUT DUE TO MILEAGE MY VEHICLE IS NOT COVERED. DUE TO LIVING IN THE SOUTH I CAN NOT AFFORD TO HAVE A CAR AND NOT HAVE AIR. SO WE FIXED THE CONDENSER OUT OF POCKET. 1ST-THE CONDENSER PART WAS ON A NATIONAL BACK ORDER AND THEY STATED THAT IT COULD TAKE UP TO A MONTH TO RECEIVE THE PART. ALERT THAT THERE IS A PROBLEM WITH THE MANUFACTORY MAKING CONDENSERS FOR GM CARS. 2ND-THE PART WAS $200-300, ALTHOUGH THE SERVICE WAS $1100. 3RD-6 MONTHS AFTER THE REPLACEMENT OF THE CONDENSER AND ALL WORKING FINE, PAYING OUT OF POCKET. THE TRANSMISSION GOES OUT AND THE CONNECTION IS ASSOCIATED WITH THE REPLACEMENT OF THE CONDENSER. GM IS AWARE OF THIS ISSUE BUT ONLY WANTS TO ASSIST WITH PEOPLE WHO MILEAGE IS LESS THAN 60K. THERE IS OBVIOUSLY A SERIOUS PROBLEM AND GM HAS NOT TAKEN OWNERSHIP! TOTAL COST IN 2YRS FOR REPAIRING AND FIXING 1PART THAT LEAD TO 3PARTS $4.5K.
Mileage: 103,000
SUV LOSES ALL POWER WHILE DRIVING, THE CAR HAS BEEN DIAGNOSED AND NO PROBLEMS HAVE BEEN FOUND. THIS HAPPENS QUITE FREQUENTLY
Mileage: 98,000
28 JUNE TOOK TRUCK IN FOR ROUTINE OIL CHANGE AND HAVE CABIN FILTER REPLACED @ 84K. LESS THAN 24HRS LATER STARTED DRIVING ON HWY AND SMELLING STRONG ODOR OF GAS COMING IN THROUGH MY VENTS THOUGHT MAYBE ITS EXHAUST FROM ANOTHER VEHICLE. AFTER PARKING THE TRUCK FOR A FEW DAYS I GOT BACK IN MY TRUCK LATE 3 JULY AND SMELLED A STRONG ODOR OF GASOLINE IN THE TRUCK AND ALONG THE OUTSIDE. 4 JULY MY HUSBAND LOOKED UNDER VEHICLE AND TOOK A PICTURE. THE SMELL OF GAS WAS NOT OCCURRING PRIOR TO VEHICLE BEING SERVICED AND AS I KEEP READING ONLINE SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS EXACT THING. THIS IS AN EXTREME DANGER ESPECIALLY SINCE I HAVE 4 CHILDREN AND THIS IS OUR DAILY VEHICLE. THIS VEHICLE COULD EASILY CATCH ON FIRE OR CAUSE DEATH DUE TO INHALATION. THERE SHOULD BE A RECALL OR SAFETY ADVISORY ISSUED FOR BOTH THE 2015 SUBURBAN AND 2015 TAHOE AS THIS IS A KNOWN ISSUE . CHEVROLET CORPORAT HAS BEEN NOTIFIED CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mileage: 84,000
WHILE STATIONARY, WHEN OPENING THE AUTOMATIC REAR LIFT GATE, THE GATE GETS TO A FULLY OPEN POSITION AND THEN SLAMMED BACK CLOSED STRIKING ME IN THE TOP OF MY HEAD. THIS CONTINUES TO HAPPEN WVRYTOMW THE LIFT GATE IS OPENED. RESEARCH ONLINE MAKES IT APPEAR AS THOUGH THIS IS A KNOWN AND CONTINUOUS ISSUE. NO SERIOUS INJURIES WERE SUSTAINED, BUT SOMEBODY COULD BE SERIOUSLY INJURED BY THIS ISSUE.
Mileage: 79,000
I HAVE JUST OVER 84000 MILES ON MY SUBURBAN. I HAVE HAD TO REPLACE THE A/C CONDENSER DUE TO FAILURE IN A WELD AND NOW HAVE TO REPLACE ALL FOUR STRUTS AS THEY HAVE NOW FAILED. I ALSO HAVE PART OF THE HEATED SEATS NOT WORKING AS WELL AS SENSORS THAT NEED TO BE "UPDATED" ALL THE TIME. I FIND IT RIDICULOUS THAT CHEVROLET WILL NOT STAND BEHIND ITS PRODUCT, ESPECIALLY WHEN SO MANY PEOPLE ARE HAVING ISSUES WITH THE SAME PARTS OF THE VEHICLE.
WATER IS LEAKING INTO ROOF MOUNTED ANTENNA AND IS PREVENTING ONSTAR SYSTEM TO DETERMINE LOCATION OF VEHICLE BY DISABLING COMPASS, XM RADIO SYSTEM, NAVIGATION. A RED X APPEARS UNDER THE GPS SYMBOL IN THE DISPLAY UNIT WHEN THE VEHICLE IS ON, MOVING, AND STATIONARY. IF YOU LIFT ON THE SHARKFIN ROOF ANTENNA OVER THE DRIVER'S SEAT WATER RUNS OUT. THIS IS IDENTICAL TO THE PROBLEMS IN NHTSA ID NUMBER: 10058785; HOWEVER GM TELLS ME THAT MY VEHICLE VIN IS NOT COVERED UNDER THAT ISSUE ID.
Mileage: 92,000
LEAK IN AC COOLANT LINE 1K MILES OVER BUMPER TO BUMPER WARRANTY. MY OWN FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY
Mileage: 61,000
AIR CONDITIONER WENT OUT UNEXPECTEDLY THIS WEEK. FRONT SEAT USB CHARGING PORTS WENT OUT AS WELL. A FEW DAYS LATER I ATTEMPTED TO STOP THE CAR BY BREAKING BUT THE BRAKES WOULD NOT ENGAGE. THE PEDAL FELT VERY HARD AS IF PRESSURE WAS ACTING AGAINST THE CARS ABILITY TO BRAKE AND STOP. I HAD TO PUSH DOWN WITH ALL MY FORCE TO KEEP THE CAR FROM CRASHING INTO ANOTHER CAR ON 1-95 IN FLORIDA. THIS OCCURRED ON NOVEMBER 21ST. I WAS ABLE TO MANAGE TO GET THE CAR BACK HOME AFTER TRAVELING FOR THE HOLIDAY BUT THE BRAKE FAILURE OCCURRED A DOZEN MORE TIMES ON BOTH THE INTERSTATE, SURFACE ROADS AND PARKING LOTS BY THE TIME WE GOT THE CAR HOME. THE BRAKE ASSIST NOTIFICATION ALSO SHOWED UP ON THE DISPLAY PANEL. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! THIS CAR IS ONLY 3 YEARS OLD AND IS NOT DRIVEN THAT FREQUENTLY. NO REASON I SHOULD BE HAVING THESE ISSUES. DEALER THINKS IT IS THE VACUUM PUMP. HAVING DIAGNOSED.
Mileage: 45,000
THE PAINT (BLACK) ON THE ROOF CRACKED AND TURNED WHITE LIKE SPIDER WEBBING. CHEVROLET POINTED THE ROOF I HAD TO PART 65 % AND THEY PAID THE REST. NOW THE SAME THING IS HAPPENING ON THE HOOD. I WAS TOLD ITS BECAUSE OF THE SUN AND HEAT. I DON'T BELIEVE SO, BECAUSE THE REST IF THE VEHICLE SITS IN THE SUN DAILY AND THE PAINT IS FINE. THE VEHICLE IS GARAGE KEPT AT NIGHT. I HAVE A 2013 F-150 THAT SITS IN THE SUN ALL DAY AND IN NOT GARAGE KEPT AND THE PAINT IS STILL LIKE NEW. THERE HAS TO BE SOMETHING WRONG WITH THE PAINT OR PREP JOB WAS NOT DONE PROPERLY.
Mileage: 20,000
WHILE DRIVING @65 MPH ON A FOUR LANE HIGHWAY, GRASSY MEDIAN BETWEEN THE NORTH AND SOUTH LANES, NO OTHER CAR AROUND ME, I HEARD A LOUD POP AND CRASH. I THOUGHT MY CAR HAD BEEN SHOT OR A WINDOW HAD BEEN BLOWN OUT. I SAW NOTHING WHEN I LOOKED AROUND THE CAR. THEN I HEARD WIND AND REALIZED THAT MY SUNROOF WINDOW HAD EXPLODED. SCARED ME TO DEATH, LUCKILY MY INSIDE SUNROOF PANEL WAS CLOSED SO NO GLASS ENTERED THE CAR. I AM CERTAIN THAT NOTHING HIT THE ROOF AND CRACKED THE WINDOW. IT EXPLODED ON ITS OWN. WHEN I STOPPED, IT LOOKED AS IF THE WINDOW HAD BUBBLE UP AND BURST, AS YOU CAN SEE IN MY PICTURE, IT LOOKS AS IF IT BUBBLED UP AND BURST.
Mileage: 55,000
ALL OF THE WINDOW PILLARS HAVE BROKEN AND/OR COME LOOSE, DUES TO A MANUFACTURING PROBLEM WITH THE CLIPS USED. THE ROOF RACK RAIL ALSO FLIES UP WHILE YOUR DRIVING AND SMACKS THE ROOF BECAUSE OF THE FAULTY CLIPS. I ALSO NOTICED A WATER LEAK ON THE HEADLINER (SEE ATTACHED PICTURE) AFTER IT HAD RAINED ONE DAY. MY SUBURBAN WAS PARKED OUTSIDE AND I NOTICED THE LEAK WHEN I GOT INTO THE CAR. MY SEAT BELTS WERE ALSO WET FROM THE LEAK. THIS SEEMS TO BE A COMMON OCCURRENCE AND ISSUE WITH OTHER 2015 SUBURBAN OWNERS AND IS A SAFETY HAZARD, ESPECIALLY IF THE WIRING SITS IN THE WATER. I HAD TAKEN IT IN TO A CHEVY DEALER TO GET IT CHECKED OUT, BUT I WILL HAVE TO PAY TO REPLACE EVERYTHING NEEDED. IF THESE ISSUES ARE MANUFACTURING ERRORS AND SUCH A COMMON OCCURRENCE, WHY SHOULD I HAVE TO PAY TO FIX THEM? AND MORE IMPORTANTLY, WHY IS THERE NO RECALL ON THEM?
Mileage: 83,200
BRAKES SUDDENLY STOPPED WORKING OR VERY HARD PEDAL. ALMOST CRASHED INTO A WALL.
Mileage: 82,327
MY VEHICLE HAS EXHIBITED A KNOCKING NOISE ON THE LEFT DRIVER SIDE TIRE, PROBLEMS WITH VIBRATION AT HIGH SPEEDS, ENGINE LIGHT COMING ON IF DRIVING HIGHWAY SPEEDS, BRAKE ISSUES, BRAKES BECOME STIFF AND WILL NOT STOP VEHICLE WHATSOEVER! AT BOTH THIS HAPPENED TWICE WHILE MY CAR WAS IN MOTION NEARLY KILLING ME AND MY KIDS!!! AIR CONDITIONING ISSUES AS WELL. BLOWS HOT AIR UNTIL YOU PLAY WITH BOTTOMS.
Mileage: 48,989
JUST A WEEK AGO WE STARTED EXPERIENCING PROBLEMS WITH THE BRAKES ON OUR 2015 CHEVROLET SUBURBAN AND NOW TODAY THE AIR CONDITIONER STOPPED WORKING. I'M A MOTHER OF THREE, ONE OF THEM JUST TURNED ONE YEAR OLD; WE LOVE IN MIAMI, FL, WHERE AIR CONDITIONER IS NOT A LUXURY BUT A NECESSITY. WE CHANGED FROM AN EUPEAN SUV TO AN AMERICAN SUV THAT IS JUST TWO YEARS OLD, I DON'T UNDERSTAND HOW CAN IT BE HAVING SEVERAL ISSUES. CHEVROLET NEEDS TO BE HELD ACCOUNTABLE FOR THESE REOCCURRING ISSUES AFFECTING NUMEROUS CONSUMERS.
Mileage: 60,000
THE AIR CONDITIONER STOPPED BLOWING COLD AIR AND UPON REVIEW BY THE DEALER THE CONDENSER NEEDS TO BE REPLACED. HOW DOES A VEHICLE THAT IS ONLY 2 YRS OLD AND NEVER BEEN IN AN ACCIDENT HAVE A HOLE IN THE CONDENSER? THIS IS RIDICULOUS AND IS VERY DANGEROUS DURING PERIODS OF EXTREME HEAT. I PURCHASED A NEWER VEHICLE TO AVOID ISSUES AND REPAIRS SUCH AS THIS. THE AC DOES NOT WORK WHETHER THE CAR IS IN MOTION OR STATIONARY.
Mileage: 70,000
THE AIR CONDITIONER WENT OUT ON MY SUBURBAN IN EARLY JUNE. I AM STILL WAITING FOR THE PART THAT IS ON BACK ORDER. IT GETS VERY HOT IN THE SUMMER IN MY STATE AND IS CONCERNING TO ME AND MY CHILDREN. WHEN WE ARE STOPPED IN TRAFFIC IT IS HORRIBLE. WE CAN'T TAKE OUR DOGS WITH US BECAUSE IT IS TOO HOT FOR THEM.
Mileage: 35,000
AIR CONDITIONING CONDENSER IS FAULTY VEHICLE IS COVERED BUMPER TO BUMPER UNDER WARRANTY AND NO REPLACEMENT IS AVAILABLE. NO RENTAL CAR OFFERED, NO DATE OF REPAIR IS AVAILABLE. DRIVING WITH NO AIR CONDITIONING IN THE HEAT IS MISERABLE.
Mileage: 21,000
A/C STOPPED COOLING. REPAIR SHOP IDENTIFIED IT AS A LEAKING CONDENSER. REPAIR SHOP WAS UNSUCCESSFUL IN FINDING REPLACEMENT PART AT LOCAL AUTO PARTS DEALERS (E.G., ADVANCED AUTO, ETC.) AND WAS TOLD THAT LOCAL CHEVY DEALERSHIP HAD PURCHASED ENTIRE STOCK OF RESPECTIVE A/C CONDENSERS AND THAT PARTS WERE BACKORDERED. AFTER CALLING LOCAL CHEVY DEALER, THEY WERE FAMILIAR WITH ISSUE AND SAID THEY "WOULDN'T BE SURPRISED IF THERE WAS A RECALL" BECAUSE THEY WERE SEEING A LOT OF THESE ISSUES. WHEN I TOOK THE CAR TO GET REPAIRED THE SERVICE REP SAID, "I HOPE CUSTOMERS ARE REIMBURSED FOR THESE REPAIRS." THERE SEEMS TO BE A SYSTEMIC PROBLEM WITH THESE CONDENSERS AND CHEVY IS AWARE OF IT, AT LEAST THEIR SERVICE DEPARTMENTS ARE. I WOULD APPRECIATE A RECALL BEING ISSUED AND REIMBURSEMENT OF MY $942.63.
Mileage: 55,000
I'M A FRUSTRATED CUSTOMER WITH A 2015 CHEVY SUBURBAN LOOKING FOR SOME ASSISTANCE WITH THE AIR CONDENSER ON MY VEHICLE. I HAVE GONE ALMOST 2.5 MONTHS WITHOUT A/C AND I AM INCREDIBLY DISAPPOINTED TO BE HAVE BEEN GOING SO LONG WITHOUT SOMETHING AS BASIC AS A/C. I HAVE 3 SMALL CHILDREN AND IT'S INCREDIBLY UNCOMFORTABLE IN THE VEHICLE NOW THAT IT'S SUMMER TEMPERATURES ESPECIALLY WITH BLACK LEATHER INTERIOR. ON AN UNEXPECTEDLY COOL DAY LIKE TODAY WITH OUTDOOR TEMPS AT 67 THE DRIVERSIDE FOOT AREA IS 98 DEGREES BECAUSE OF HOT AIR BLOWING WHICH I ASSUME COMES FROM THE ENGINE. I SHUT OFF ALL THE VENTS AND FANS AND IT STILL BLOWS. ON DAYS WHEN IT'S WARMER THAT FLOOR TEMP IS MORE LIKE 114-118 DEGREES AND IT'S CAUSING PAIN AND BURNING SENSATION TO MY FEET. I'VE CONTACTED MY DEALERSHIP AND THEY OFFERED ME TO END MY LEASE EARLY AND GET INTO A NEW SUBURBAN. I'VE BEEN SO DISAPPOINTED WITH THE WAY THIS HAS BEEN HANDLED. I HAVE NEVER BEEN SO UNSATISFIED AS CUSTOMER FOR SUCH A LONG PERIOD OF TIME. I FEEL LIKE I SHOULD BE REIMBURSED FOR THE TWO VISITS FOR DIAGNOSTICS ON THE VEHICLE TO FIND OUT WHY THE A/C WASN'T WORKING AND THE RENTAL CAR I NEEDED. I ALSO FEEL LIKE I SHOULDN'T HAVE TO BE PAYING MY LEASE PAYMENTS FOR A FAULTY VEHICLE FOR THE LAST FEW MONTHS THAT IT HASN'T BEEN FUNCTIONING PROPERLY. LASTLY, I WOULD LIKE THE OPTION OF ENDING MY LEASE EARLY WITHOUT PENALTY TO GET INTO A MORE COMFORTABLE VEHICLE OF MY CHOICE. I'VE CONTACTED GM CUSTOMER SERVICE ONLY TO BE TOLD THERE'S NOTHING THEY CAN DO UNLESS GM DECIDES THAT THIS SHOULD BE A RECALL. FRANKLY, THIS IS A PROBLEM AMONGST MANY VEHICLES IN THE GM LINE. THIS IS FRUSTRATING AND IS REALLY BECOMING A SAFETY ISSUE AS TEMPERATURES RISE. I AM GENUINELY CONCERNED FOR MY FAMILY'S SAFETY AND I AM FRUSTRATED WITH THE OVERALL LACK OF URGENCY ON THIS ISSUE.
HAVE BEEN WAITING ON AC CONDENSER FOR 7 WEEKS WITH NO IDEA HOW MUCH LONGER IT WILL BE.
Mileage: 62,000
AT 48,000 MILES, THE AC CONDENSER HAS CRACKED, AND THE DEALER HAS TOLD US THIS IS A MANUFACTURER'S PROBLEM. THE REPLACEMENT PART IS ON NATIONAL BACKORDER, AND WE HAVE WAITED 5 WEEKS FOR THE REPLACEMENT PART TO COME IN. NIETHER THE DEALER OR GM CAN TELL US WHEN THE REPLACEMENT PART WILL ARRIVE. I HAVE FILED A COMPLAINT WITH GM, AND THE CASE NO. IS 8-3029151511.
Mileage: 48,000
2015 CHEVY SUBURBAN SHAKES UNCONTROLLABLY STARTING AT 50 MPH. PEAK OF SHAKING AT 77 MPH. INCREASED WEIGHT SEEMS TO INCREASE EFFECT SUCH AS FULL TANK VS LOW. VEHICLE IS IN MOTION.
Mileage: 24,000
NATIONAL A/C CONDENSER BACKORDER: TODAY MARKS 21 DAYS WITHOUT AN A/C CONDENSER ON MY CAR. I HAVE A SMALL CHILD (15 MONTHS OLD) AND GM HAS NO IDEA WHEN AN A/C CONDENSER WILL BE AVAILABLE. I AM THE 6TH PERSON AT MY LOCAL DEALERSHIP TO NEED ONE, THE 3RD ONE AT A LOCAL AUTOMOTIVE GARAGE. GM SAYS THEY HAVE NOT HEARD OF THIS ISSUE BUT A SMALL GOOGLE SEARCH WILL SHOW THERE IS A VERY LARGE ISSUE ACROSS THE NATION, HENSE THE NATIONAL BACKORDER ON THE PART. I HAVE TRIED CALLING VARIOUS CHEVROLET DEALERSHIP TRYING TO LOCATE THIS PART.
BOUGHT A USED 2015 SUBURBAN NOTICED A VIBRATION YOU CAN HEAR AND FEEL BETWEEN 40-60 MPH. TRIED TO GET IT FIXED BUT NO ONE KNOWS WHAT IS CAUSING IT ON 4TH VISIT TO GET IT FIXED RIGHT NOW HAVE HAD IT FOR 3 WEEKS TRIED TO GET DEALER TO TAKE IT BACK AND THEY REFUSED AFTER FIXING BRAKE ROTORS. IT IS ALSO HAVING PROBLEMS DOWNSHIFTING. RANDOMLY. WILL DOWNSHIFT WHILE MAINTAINING SPEEDS OF 50-55 MPH TO 38 WITH NO WARNING WILL MAKE GRINDING NOISES AND AM UNABLE TO STEER OR BREAK. AFRAID MY FAMILY IS GOING TO GET REAR ENDED WHILE IT'S HAPPENING. CAN'T ACCELERATE OR DO ANYTHING WHILE IT'S HAPPENING. DO NOT FEEL SAFE DRIVING MY FAMILY IN THIS CAR BUT IT'S WHAT WE HAVE...
Mileage: 42,600
AT 66,000 MILES THE AIR CONDITIONER QUIT WORKING. I TOOK IT TO THE DEALER WHERE THEY FOUND THE CONDENSER HAD A LEAK AND WAS TOLD THAT THERE IS A MASSIVE BACKORDER ON THE PARTS NEEDED TO MAKE THE REPAIR. THEY FOUND 4 PARTS IN WISCONSIN BUT THEY WOULD NOT SELL THEM BECAUSE THEY TOO HAD A LOCAL DEMAND AND NEEDED 50 FOR THESE SAME REPAIRS. THIS IS NOT COVERED UNDER ANY WARRANTY. WE OWN A 2007 YUKONXL AND HAVE NEVER HAD AN ISSUE WITH THE A/C.
Mileage: 66,000
VEHICLE WAS STATIONARY, DRIVER PLACED AC ON HIGHEST SETTING, BUT NOTHING BLEW OUT (MYLINK SCREEN ALSO DISPLAYS NO AIR). NAVIGATION STOPS WORKING IN MIDDLE OF ROUTE AND CHANGES DESTINATION TO A DIFFERENT COUNTRY (MEXICO). VEHICLE FEELS LIKE IT WANTS TO DIE IN STOP/GO TRAFFIC AND WHILE IN STATIONARY POSITION. WHEN MAKING TURNS AT ANY SPEED, DRIVER WILL BEGIN BRAKING, AND VEHICLE ACCELERATES ON ITS OWN CAUSING MANY NEAR MISS ACCIDENTS INCLUDING ALMOST FALLING OFF A BRIDGE. LASTLY, MANY 2015 SUBURBANS HAVE BEEN RECALLED FOR THEIR AIRBAGS, BUT MINE HAS NOT. CONCERNED THAT OURS MAY BE IMPACTED AND DO NOT WISH TO END UP INJURED OR A FATALITY. NHTSA HAS DOCUMENTED FATALITIES OF AIRBAG FAILURES FROM VEHICLES NOT RECALLED THAT WERE 2015 TAHOE AND SUBURBANS. VIBRATIONS ARE SO LOUD THEY CAUSE MIGRAINES AND EARACHES IN ALL OCCUPANTS.
Mileage: 8,592
EXCESSIVE VIBRATION WHEN TRAVELING AT HIGHWAY SPEEDS BETWEEN 60-70 MPH. VEHICLE HAS BEEN TO DEALERSHIP 3 TIME FOR THIS PROBLEM AND THEY STATE EVERYTHING IS NORMAL. REBALANCED TIRES AND CHECKED THE SUSPENSION BUT IT CANNOT BE FIXED. MANUFACTUIRNG DEFECT.
VEHICLE HAS UNUSUAL VIBRATION AT HIGHWAY SPEEDS. IT HAS DONE THIS FOR SOME TIME & DOES THIS OVER MOST ROAD TYPES - WE RECENTLY TOOK IT TO FLORIDA ON A 2,000+ MILE VACATION TRIP - IT VIBRATED MOST OF THE TIME ON THE HIGHWAY. HERE IS A 30 DAY LINK TO VIDEO OF VIBRATION: HTTPS://WWW.ICLOUD.COM/ATTACHMENT/?U=HTTPS%3A%2F%2FCVWS.ICLOUD-CONTENT.COM%2FB%2FAAUIP4UFPIYWV-LVSMEY5OZ-LJCHAS2MAF2EQWPYJ_FFK4INUQJUUA3D%2F%24%7BF%7D%3FO%3DAL4P6ORKL19_TBYLINUXRJFFREO4HKMGZEUF9-F6KL4X%26V%3D1%26X%3D3%26A%3DBFU-YAJVAZH_A_-UMWEA_WHIAP8VYTBY%26E%3D1465132707%26K%3D%24%7BUK%7D%26FL%3D%26R%3D985C76D2-CECE-4030-B968-F19DCF98D382-1%26CKC%3DCOM.APPLE.LARGEATTACHMENT%26CKZ%3DFF26F67A-C38C-48F9-A562-D17E77A0EAA3%26P%3D30%26S%3DWPAVFLXTZNBMR3MWZKQJ98QATGI&UK=M7PJEPKTNQI6F1KJHUZCSW&F=IMG_0466.MOV&SZ=45872032
Mileage: 1,000
REAR HATCH THAT IS ENABLED BY FOOT SENSOR IS ACTIVATED WHEN NOT INTENDED TO AND THE REAR HATCH CAN CLOSE ON OCCUPANT IF NOT PUSHED BY MANUALLY. ASKED DEALERSHIP TO DISABLE FEATURE AND THEY SAID THEY ARE UNABLE TO. THE REAR HATCH CLOSES SPONTANEOSLY WHEN A MOTION IS DETECTED NEAR REAR HATCH AND NOT JUST AS INTENDED TO IF QUICK IN/OUT MOTION OF FOOT BENEATH REAR CAR HATCH IS DETECTED. VERY DANGEROUS IF CHILDREN ARE NEAR WHEN OPEN AND THEY DON'T KNOW HOW TO PUSH HATCH BACK TO PREVENT FROM CLOSING. I HAVE REPEATEDLY REPORTED TO CHEVY AND THEY SAY THERE IS NOTHING THEY CAN DO.
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE OCCUPANTS IN THE VEHICLE ENDURED MIGRAINES, VERTIGO, NAUSEA, VOMITING, AND EAR POPPING. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,500.
Mileage: 13,500
VIBRATION AT ALL DIFFERENT SPEEDS. FEEL IN SEAT AND STEERING WHEEL. ALSO FEELS LIKE THE BACK WINDOW IS OPEN. MAKES ME NAUSEOUS AND DIZZY. HAD RING AND PINION REPLACED. TIRES CHANGED AND BALANCED TWICE. NOTHING IS HELPING. BOUGHT DEC 31ST 2015. IN SHOP FOR 25 DAYS. OWNED FOR 5 WEEKS
Mileage: 900
SOUND BUFFETING IN WHEN TRAVELING 40-45 MPH. I HAVE READ THAT IT MAY HAVE TO DO WITH THE ROOF SEPARATING FROM THE ROOF BOWS. IS THIS JEOPARDIZING MY FAMILY'S SAFETY? IT ALSO CAUSES DISCOMFORT WHILE DRIVING. THIS SEEMS TO BE EXTREMELY WIDESPREAD; FOX NEWS AND USA TODAY HAVE RELEASED STORIES WHICH MEANS A LARGE PERCENTAGE OF VEHICLES ARE HAVING THESE ISSUES. A RECALL NEEDS TO BE ISSUED. NOW THAT GM AND NHTSA ARE PUBLICALLY AWARE, RESPONSIBILITY FOR ANY SAFETY VIOLATIONS ARE IN THERE HANDS.
TIRE VIBRATION 40-45 MPH AND 64 + REPLACED BOTH REAR TIRES ALL 4 SHOCKS REPROGRAM RIDE CONTROL, TRANSMISSION NOT SHIFTING WHEN COMING OUT OF A TURN AND PASSING, REAR END NOISE, MIRRORS NOT REMOVING CONDENSATION 7.5 MIN ON LEFT, 2 MIN ON RIGHT. NOISE COMING FROM SUNROOF AFTER RAIN SOUNDS LIKE BUBBLES, DVD SCREEN RATTLE BEHIND DRIVER, AIR NOISE COMING FROM AROUND DRIVERS AND PASSENGERS WINDOWS, THESE ARE ONGOING PROBLEMS.
Mileage: 500
WHILE BRAKING AT A LOW SPEEDS (20-25 MPH) MY TRUCK SURGED FORWARD. THIS SUDDEN ACCELERATION IN SPEED HAS CAUSED TWO (2) ACCIDENTS.
Mileage: 11,500