2016 CHEVROLET SUBURBAN Service Brakes Problems
73 complaints about Service Brakes
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Service Brakes Complaints (73)
When driving at low speeds the brakes do not work. The vehicle will stop, but it is very hard to get it to stop. You must push the brake pedal all the way to the floor to get the brakes to work. This does not happen all time it will just happen out of no were, this can be scaring. I looked up to see if our vehicle has any current recalls, which it does not. But on 9/19/2019 we had our vehicle in the shop and they did do a recall at this time. It was Increased Brake Pedal Effort. NHTSA Campaign # 19V645000 and this sounds like exactly what was happening. This was done when our vehicle had 60,000 miles on it and at the time it was having no symptoms. We had never had any brake issues at this time. Now our vehicle is having these issues and I feel that this safety issue should be another recall on our vehicle and should be covered and fixed as it sounds like the same issue. Please let me know what can be done about this.
Various times while I was driving my 5 kids have I had an issue with the brakes and having to over compensate to pump brakes to get them to stop in time or at all. Very scary
On October 23, 2024, my 2016 Chevrolet Suburban was stopped in a line of traffic on a downhill. As traffic began to move forward, the brakes failed to hold, despite pressure on the brake pedal. This resulted in a low-speed collision with the vehicle in front, which then impacted another vehicle. Component/System: The braking system failed to engage despite pressure on the brake pedal. The vehicle is a total loss; however, documentation of the damage is available through my insurance company, New Jersey Manufacturers, claim number 2024-884575, and the police report from the accident scene. Safety Risk: This brake failure posed a significant safety risk to my family (who were occupants), and other drivers. The collision caused substantial vehicle damage. Confirmation: The vehicle has not been inspected by a dealer or independent service center due to it being a total loss. It has been inspected by my insurance company. Inspection: The vehicle has been inspected by police at the accident scene and by my insurance company. Warnings: There were no prior warning lamps, messages, or symptoms of brake problems. The vehicle has been consistently maintained by All American Chevrolet with all recommended services performed. This incident raises serious concerns about the vehicle's braking system integrity, especially given its consistent professional maintenance. I request an investigation into this matter.
The contact owns a 2016 Chevrolet Suburban. The contact stated while approaching a stop sign and driving at 5 MPH, the brake pedal was depressed and failed to respond. The brake service warning light illuminated after the failure. The contact was able to pull to the side, turn off the vehicle, wait a moment, and restart. The failure persisted and progressively worsened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Mileage: 100,000
I see that some 2016 Chevy Suburban's have recalls on this with brake issues. I checked to see if ours had a recall and it doesn't but I believe that it should as we have a serious safety issue with ours. We have had a couple of mechanics look over our brakes and lines and none can seem to find anything wrong, but it is very intermittent and we never know when the issue will start. Sometimes the Service Brake Assist light will flash on, but other times it will not. Basically we will be driving and sometimes it is very hard to get it to stop, some times the brake won't push down at all and sometimes it will push all the way to the floor. It seems like it will happen after the car has been driven over an hour, but sometimes not. It has happened first thing in the morning, but not very often. When you drive it in traffic or go to park it, it has been vary scary as it sometimes is very hard to get stopped before hitting something in front of you. It will make a ABS sound sometimes, but the only light that has ever come on is the Service Brake Assist..... I strongly believe this sounds similar to the recalls in this Vehicles history and believe that ours should have this recall. An this happens pretty often, but not all the time..... This had happened sometime in 2023, but it happens more often now. Thanks for any information, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The breaks get hard and stop working
I keep getting a brake assist message on my dash. If I am braking at a slow speed, the brakes get so hard to press, and eventually will not let me stop unless I press the brake as hard as I can to the floor. An example, when I am dropping up and picking up my children from school, the brake will vibrate and gets harder to press with each time. With the stop and go in the school line by the time I get to the front to pick up my child it's almost impossible to stop. I have almost rear ended several vehicles going 2 mph because my brakes won't work. Same with pulling and parking into a parking lot space. I am reading there is a recall on some models but my VIN didn't pull up an active recall.
While driving at low speed, the brakes did not engage while being pressed with much force.
Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1. Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time. 3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner. I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.
Brakes become really hard.
Issue with Power Braking System. Has longer than normal stopping distance when braking. Hissing noise coming from Power Brake Pump under the hood. Loses air pressure in brakes very easily. We are afraid to drive this vehicle because this will eventually cause a crash. Mechanic stated this is a known issue with these vehicles of this Year/Make/Model and was on the recall list. This is a known issue that shows reports online my vehicle has issues/recalls on but for some reason my VIN isn't showing the recall. There is no warning message lit up on the dashboard. Mechanic was able to check the OBD computer to pull a code of (C0299-00). I have reached out to a Chevrolet dealership who is supposed to be looking into this for me but I wanted to reach out to you guys as well.
Power brake failure as described in NHTSA 19V645 and 20V603. The problem and solution is identified by CHEVROLET Special Coverage bulletin N182202780-01 (October 11, 2019): BRAKE ASSIST DECREASE DUE TO VACUUM LOSS. Dealer CONCORD CHEVROLET (CA) would not recognize the Special Coverage Bulletin or fix the problem. CHEVROLET was notified and has not agreed to repair (case#9-8126430790).
When rolling in a parking lot or trying to park and not pushing the gas: When you try to stop or slow down and push the break it just goes to the floor and the car continues to roll forward. You have to immediately throw the SUV from drive to park in order to get it to stop moving or it would literally roll into whatever you were trying to stop for. Pulling out of parking lots or up to stop signs, it will do it then too. Anytime you rolling and then having to stop suddenly. But it doesn’t happen all the time. That’s the scary part.
I noticed when driving in parking lots or at low speeds the brakes seem like you have to put more force to get the vehicle to stop.
While backing up and going forward at a slow speed the car did not stop. The brake pedal was hard and my foot pressure did not help it stop. Terrible feeling. When I turned the vehicle off and back on the brakes seemed to work. This is worrisome. I bought the car used with the car fax stating it had previous minor front end damage. I am concerned this has happened before.
Loss of breaking power observed at low speeds. Has occurred three times in recent weeks when accelerating forward into a parking space, and when attempting to brake when coasting in reverse out of an inclined driveway. Brake cannot be depressed.
When stepping on brake the electrical system went off for several seconds as in the entire dash shut off, then later when driving at low speeds and backing up dash reads stabilizer track and jerks the steering wheel out of hands
ISSUES WITH STABILITRAK AND ANTILOCK BRAKE. IT'S MAKING IT HARDER TO BRAKE.
Mileage: 101,000
THE BRAKES ACT LIKE THEY WONT WORK. WHEN YOU HIT THEM THERE IS A PULSATING FEELING AND WHEN I WAS TRYING TO STOP LAST NIGHT I ALMOST HIT A CAR. WHEN I PULLED OUT OF THE PARKING LOT, I HAD TO PRESS THE BRAKE AND PUSH DOWN WHERE I FELT THE AIR ACTUALLY LEAVING THE LINE. WEVE ALREADY REPLACED THE FRONT AND REAR BREAKS THINKING THAT WAS THE ISSUE AND ITS STILL HAPPENING. WE BOUGHT THE CAR IN MAY 2020 AND THIS STARTED HAPPENING AROUND 12/2020
Mileage: 85,800
HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.
PEDAL HARD TO PRESS, VIBRATION AND LONGER STOPPING DISTANCE.
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE WHILE DRIVING AT LOW SPEEDS. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER HOWEVER, DAVIS GAINESVILLE CHEVROLET (2600 N MAIN ST, GAINESVILLE, FL 32609, (352) 519-4131) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
Mileage: 50,000
VEHICLE HAS HAD BRAKE AND TRANSMISSION ISSUES FOR 2 YEARS NOW, CULMINATING IN COMPLETE TRANSMISSION FAILURE ON 12/20/20.
Mileage: 85,000
ROLLLING DOWN MY DRIVE WAY MY BRAKES WENT OUT. VERY SPONGY. PRESSED MULTIPLE TIMES AND WAS ABLE TO COME TO A STOP WITH THE HELP OF MY FRONT BUSHES. MASTER CYLINDER IS FULL BRAKES ARE LESS THAN A YEAR. I SEE ONLINE THAT THIS IS A PROBLEM WITH 2014-2018 CHEVY TRUCKS AND SUVS. IF MY WIFE WAS DRIVING SHE COULD HAVE BEEN HURT. HEAVEN FORBID MY KIDS WHERE IN THERE TOO. THIS IS OBVIOUSLY A DEFECT IN MANUFACTURING AND DESIGN AND SHOULD BE REMEDIED BY CHEVY.
Mileage: 130,000
VEHICLE BREAKS IN MOTION WITHOUT APPLYING FOOT TO BREAK PEDAL AND PULLS TO ONE SIDE. *TR
Mileage: 66,000
ON SATURDAY, MARCH 7TH, 2020, I WAS DRIVING MY 2016 SUBURBAN ON ONE OF THE MOST DANGEROUS ROADS IN NORTHERN CALIFORNIA, CA (SR -17). IT IS A WINDY ROAD AND VERY DANGEROUS. MY TRIP FROM SAN JOSE, CA TO SANTA CRUZ, CA IS A 35 MILE TRIP, BOTH 2 LANES EACH WAY AND VERY TIGHT. THERE ARE TURNOUTS BUT VERY TREACHEROUS IN CERTAIN SPOTS. ANYHOW, ON MY WAY BACK HOME FROM SANTA CRUZ, I WAS HEADING SOUTH BOUND ON SR-17 AND JUST PASSING (SUMMIT ROAD) ALSO KNOWN AS SR-35. WHEN PASSING SUMMIT ROAD, I STARTED TO DESCEND DOWN THE TWO LANE ROAD AT A SPEED OF 45 MILES. WE ALL CAME TO A SUDDEN STOP BECAUSE OF AN ACCIDENT AHEAD (WHICH ONE CANNOT SEE BECAUSE OF THE WINDING ROAD AHEAD). AFTER BEING STOPPED FOR A MINUTE, THE TRAFFIC STARTED TO MOVE AT A VERY SLOW PACE (1 CAR LENGTH AT A TIME). MY FIRST RELEASE OF THE BRAKE WAS SHORT AND I COASTED FOR A SECOND, I APPLIED PRESSURE ONTO MY BRAKES TO STOP. A LOAD ROARING SOUND CAME FROM THE PRESSING ON THE BRAKES AND MY PEDAL PUMPED BACK AGAINST MY FOOT. I WAS ABLE TO STOP, BUT WAS VERY CONCERNED BECAUSE I HAD NEVER EXPERIENCED THIS BEFORE. AFTER THE 4TH STOP AND GO, I LOST ALL BRAKING POWER AND NEEDED TO PULL OVER TO THE SIDE (WHICH IS VERY HARD ON SR-17!). LUCKILY, THERE WAS A TURNOUT ABOUT 1 CAR LENGTH AHEAD AND SINCE I WAS IN THE LEFT LANE OF THE 2 LANE ROAD, I BEGAN COASTING WITH MY BRAKE PEDAL SLAMMED ONTO THE FLOOR AND HONKING MY HORN AND VEERING INTO THE TURNOUT WHILE CUTTING PEOPLE OFF (LUCKILY NOT CAUSING AN ACCIDENT OR RUNNING INTO THE TREE NEXT TO THE TURNOUT). I MANAGED TO GET TO THE TURNOUT AND CAME TO A STOP (MIRACULOUSLY) AND SHOVED THE CAR INTO PARK AND APPLIED THE EMERGENCY BRAKE AFTER I STOPPED. *TR
Mileage: 41,839
WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.
Mileage: 50,000
RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS
Mileage: 42,000
AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.
Mileage: 29,600
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Mileage: 116,000
2016 CHEVROLET SUBURAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL GM N192268490 AND REQUEST A REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE THAT FELL UNDER THE RECALL. *AS THE CONSUMER STATED THE BREAK PEDAL BECAME HARD TO DEPRESS CAUSING THE DRIVER TO HAVE TO SWERVE FROM HITTING ANOTHER VEHICLE. *JS
AT LOW SPEEDS THE ABS KICKS IN INCREASING STOPPING TIMES IN TRAFFIC. DEALERSHIP RAN A RECALL THAT UPDATED THE SYSTEM BUT PROBLEM HAS INCREASED. DEALERSHIP SAYS IT IS A KNOWN ISSUE WITH THE VACUUM PUMP FOR THE ASSISTED BRAKE SYSTEM BUT WANTS $900 TO FIX IT. IF ITS A KNOWN ISSUE WHY ISNT GM FIXING THE ISSUE. WE DONT SPEND THIS MUCH ON A VEHICLE TO SPEND EVEN MORE TO FIX IT.*PM
Mileage: 50,000
BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.
Mileage: 33,000
THE BREAKING SYSTEM MALFUNCTIONS CAUSING THE CAR TO NOT BE ABLE TO BREAK AT SLOW SPEEDS. THEY ARE AWARE OF THIS ISSUE BUT WON'T FIX THE ISSUE UNLESS YOUR CAR IS UNDER A CERTAIN AMOUNT OF MILES. IT HAPPENS EVERY TIME I'M IN A PARKING LOT GOING TO PARK, THE BREAKS GIVE OUT. IN LINE AT A DRIVE THROUGH, THE BREAKS GIVE OUT. ITS TO THE POINT I HAVE TO GIVE MYSELF ROOM BETWEEN ME AND OTHER VEHICLES INCASE I CAN'T STOP IN TIME. THEY SAY ITS AN VACUUM BAG ISSUE, THEY CAME OUT WITH A "FIX" THE FIX MADE IT WORSE ON MY CAR AND THEY ARE REFUSING TO PAY FOR THE REAL FIX. THIS HAS BEEN AN ONGOING ISSUE SO I PUT THE DATE AS BEGINNING OF THE YEAR
Mileage: 80,000
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY DIFFICULT TO DEPRESS AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. ALSO, A TICKING NOISE WAS PRESENT COMING FROM THE BRAKE VACUUM PUMP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.
Mileage: 86,000
BRAKES BECAME EXTREMELY HARD TO PRESS AT A LOW SPEED. HAD TO SWERVE ONTO THE SHOULDER WHILE GOING DOWN A HILL BECAUSE I WASN'T ABLE TO STOP. THIS HAS HAPPENED SEVERAL TIMES.
Mileage: 85,000
BRAKE PEDAL BECAME HARD AN INEFFECTIVE AT LOW SPEED WHILE IN PARKING LOT. THIS HAS HAPPENED 3X OVER LAST YEAR.
Mileage: 60,000
THE BRAKING IS SLUGGISH AT LOW SPEEDS, MY WIFE HAS HAD SEVERAL NEAR MISSES BECAUSE OF THIS. IT TAKES EXCESSIVE BRAKE PEDAL PRESSURE TO STOP THE VEHICLE AND HAS A LONGER STOPPING RANGE. THIS IS DANGEROUS AND SHOULD BE ADDRESSED BY GM AND THE GOVERNMENT AGENCY HAVING JURISDICTION OVER VEHICLE SAFETY.
Mileage: 150,000
AT LOW ENGINE RPM THE BRAKES BECOME EXTREMELY HARD TO PUSH AFTER BEING DEPRESSED 1-2 TIMES. THIS ALMOST RESULTED IN A LOSS OF CONTROL WHILE COMING DOWN A LONG GRADE. I CHECKED WITH CHEVROLET AND THEY SAY THERE IS NO ACTIVE RECALL FOR THIS VEHICLE.
Mileage: 34,500
WHEN COMING TO A STOP, BRAKES WERE NOT STOPPING THE VEHICLE. IT FELT LIKE THERE WAS NO PRESSURE BEHIND THE BRAKE PEDAL. THE PEDAL WOULD PUSH TO THE FLOOR AND STILL NOT STOP THE VEHICLE. AFTER TAKING IT TO OUR LOCAL CHEVROLET DEALERSHIP, THEY DETERMINED THAT THE VACUUM PUMP WAS GOING OUT AND NEEDED TO BE REPLACED.
Mileage: 90,000
POOR LOW SPEED BREAKING, SPECIFICALLY: AFTER BRAKING, SUBSEQUENT ATTEMPTS TO BRAKE RESULT IN FAILURE OF BRAKES AND OR COMPLETE DEPRESSION OF PEDAL AND LURCHING HAULTS. THIS OCCURS MOST FREQUENTLY IN TRAFFIC, CITY DRIVING AND STOP SIGNS/LIGHTS. USUALLY AT LOWER SPEEDS BUT POSSIBLE AND OCCURRED AT HIGHWAY SPEED.
Mileage: 68,000
AT IDLE RPMS, WHEN INCHING FORWARD LOSS OF POWER BREAKS. ALSO WHEN BACKING UP, LOSS OF BREAKS. HAVE TO PUSH ON BREAKS SUPER HARD TO STOP VEHICLE.
Mileage: 84,000
HARD BRAKE PEDAL AT LEAST 6 TIMES. PEDAL GETS HARD DURING LOW-SPEED CONDITIONS, WHEN EITHER BACKING UP OR WHEN THE REAR AVOIDANCE SYSTEM IS ACTIVATED. LASTS ABOUT THREE MINUTES, THEN GOES BACK TO NORMAL
Mileage: 38,000
ON JULY 8 I TOOK MY SUBURBAN IN FOR THE 30,000 MILES SERVICE. EVERYTHING SEEMED FINE, I DROVE IT THE NEXT DAY. I DIDN'T NOTICED ANY PROBLEMS. ON THE 10TH, I STARTED NOTICING MY BRAKES DIDN'T WANT TO STOP. ALSO IT WAS LIKE IT WAS ROLLING BACK, ESPECIALLY WHEN YOU WERE AT A SLOW SPEED. IN THE BEGINNING I THOUGHT I WAS OVERREACTING UNTIL IT KEPT HAPPENING. IT WAS VERY SCARY I'M THANKFUL THAT I DIDN'T HIT ANYONE. BECAUSE IT WAS UNCONTROLLABLE. WHEN I GOT HIM I'M ON A SLIGHT HILL & IT WAS ROLLING AS I'M TRYING TO STOP IT WITH MY BRAKES. AFTER TALKING TO MY ADVISOR AFTER 5 BECAUSE I WAS SO UPSET THAT I JUST SPENT 410 DOLLARS ON MONDAY. THEY SAID THEY DIDN'T HAVE ANY LOANERS HOWEVER THEY WERE ABLE TO ACCOMMODATE ME. I ALSO WONDER WHY THEY DIDN'T CATCH THIS ON MONDAY.I DID NOTICE THAT THERE WAS A BRAKE ASSIST LIGHT APPEARED. I DEFINITELY FEEL LIKE THIS SHOULD BE A RECALL ON THIS SITUATION. SO MY VEHICLE IS AT THE DEALERSHIP I DON'T KNOW ANY FURTHER DETAILS YET. THANK YOU
INCREASE BREAK PEDAL, HARD BRAKE PEDAL INCREASES STOPING DISTANCE LOW SPEED WHEN SOFTLY APPLYING THE BRAKE. THIS PROBLEM IS COME AND GO.
Mileage: 70
BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS AND VEHICLE TAKES LONGER THAN USUAL TO MAKE A COMPLETE STOP
Mileage: 40,000
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE AT A STOP LIGHT, THE CONTACT BRIEFLY DEPRESSED THE ACCELERATOR PEDAL AND THEN QUICKLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAINED INJURIES AND NETHER WAS THE TWO DRIVER AND REAR PASSENGERS. THE DRIVER FROM THE OTHER VEHICLE SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO DOUG'S NW CADILLAC DEALER, LOCATED AT 17545 AURORA AVE N, SHORELINE, WA 98133, (855) 218-9325, WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND BELT BRAKE ASSIST DECREASE DUE TO LOST AND WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,373.
Mileage: 28,373
I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.
Mileage: 56,650
2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.
Mileage: 10,900
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Mileage: 52,000
WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.
Mileage: 58,500
THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP. HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.
Mileage: 43,000
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING LOW SPEEDS, THE BRAKES FAILED. THE CONTACT HAD TO USE FORCE WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Mileage: 200,000
I HAVE 2016 SUBURBAN. 6 MONTHS AGO I STARTED FEELING HOW HARD IT IS TO PRESS ON THE BREAK PADDLE, ESPECIALLY WHEN I DRIVE UPHILL OR DOWNHILL. IT WAS SO BAD THAT I ALMOST RAN INTO MY HOUSE 3 TIMES. I HAVE A DRIVEWAY SLOPED DOWN. I TOOK MY CAR TO DEALER AND THEY CONFIRMED THE HARDSHIP OF PRESSING ON THE BREAK PADDLE AND REPLACED SOME PUMP COSTING ME $750. I END UP TAKING THE CASE TO THE CHEVROLET CORPORAT AND ONLY WAS REFUNDED $325. I FEEL LIKE THIS IS A BIG SAFETY ISSUE AND A MANUFACTURER DEFECT. THEY SHOULD OF COVERED ENTIRE BILL AND COMPENSATED FOR MORAL DISTRESS I INCURRED. HERE IS A LINK TO SAME ISSUE DISCUSSED: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/GM-BRAKE-PEDALS-HARD.SHTML
BRAKE FAILURE AT SPEEDS BELOW 5 MPH. USUALLY WHEN BACKING INTO A PARKING SPACE. HAD TO REPLACE FAILED VACUUM PUMP AND HOSE TO FIX
Mileage: 57,000
SITTING IN TRAFFIC AT DEAD STOP AND CAR STARTED MOVING FORWARD. BREAKS WERE NOT WORKING. PUT CAR IN PARK AND TURNED OFF ENGINE. BREAKS STARTED WORKING. TOOK TRUCK TO DEALERSHIP VACUUM PUMP WAS DEFECTIVE.
Mileage: 64,000
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING UNKNOWN SPEEDS. THE BRAKE PEDAL WAS APPLIED, BUT WAS DIFFICULT TO DEPRESS. THE BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK BROWN GMC (5802 TEXAS 327 SPUR, LUBBOCK, TX 79424, (806) 853-8770) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE RUBBING ON THE ROTORS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,963.
Mileage: 59,963
AN INTERMITTENT ISSUE WHERE THE BAKES FAIL TO ENGAGE AT LOW SPEED. I'VE NOTICED IT WHEN PULLING INTO PARKING SPACES AND INCHING FORWARD IN STOP AND GO TRAFFIC. IT FEELS AS IF THERE IS NO HYDRAULIC PRESSURE IN THE SYSTEM, AND I CAN FEEL THE ABS PULSING THE PEDAL WHEN IT HAPPENS. TOOK IT TO THE GM DEALER - THEY SAID THE BRAKE VACUUM PUMP IS FAILING. FULL REPLACEMENT OF THE PUMP IS NEEDED.
Mileage: 84,000
WHEN MOVING AT SLOW SPEEDS IN BOTH REVERSE AND FORWARD, BRAKE PRESSURE WAS LOST CAUSING PEDAL TO GO NEAR FLOOR AND INCREASING STOPPING DISTANCE. TURNED VEHICLE OFF/ON, CONDITION CONTINUED. GAINED MORE SPEED (10-20 MPH) IN PARKING LOT AND NORMAL BRAKING RETURNED. PLAN TO TAKE TO DEALER TOMORROW--WILL NOT ALLOW WIFE/KIDS TO CONTINUE TO USE VEHICLE WITH THIS DEFECT. PEDAL STIFFNESS VARIED DURING INCIDENT AKIN TO PEDAL FEEL WHEN BLEEDING BRAKES; BRAKING DURING INCIDENT FELT LIKE ABS PULSING ON ICE. INCIDENT PREVIOUSLY OCCURRED WITH WIFE DRIVING IN REVERSE APPROXIMATELY TWO MONTHS AGO. ONE INCIDENT OCCURRED IN DRIVE THROUGH, ANOTHER INCIDENT WHILE BACKING OUT OF PARKING SPOT IN PARKING LOT.
Mileage: 50,000
WHILE TRAVELING AT 35 MPH WITH MY 3 CHILDREN. I CAME TO A RED LIGHT AND ATTEMPTED TO STOP, BUT THE BRAKE PEDAL WAS SO STIFF THAT I WAS UNABLE TO STOP IN TIME. LUCKILY THERE WERE NO VEHICLES IN THE INTERSECTION AS I COULD NOT BRAKE AND HAD TO TAKE THE RED LIGHT. I CAME TO A HALT AS I RAN INTO A PARKING LOT MEDIAN. I TOOK IT TO LAKE CHEVROLET AND FOUND THAT I WAS A 105 MILES OUT OF THE EXTENDED WARRANTY. NOW I AM LEFT WITH A $1000+ BILL THAT COULD HAVE BEEN AVOIDED IF GM WOULD NOTIFY CUSTOMERS OF FAULTY BRAKE BOOSTER. THIS INCIDENT COULD HAVE BEEN WORSE. I HAD JUST EXITED THE FREEWAY TRAVELING AT SPEEDS OF 65 MPH+ I NO LONGER FEEL SAFE IN VEHICLE. I HAVE READ TO MANY COMPLAINS ABOUT THIS SAME ISSUE AND IT KEEPS RETURNING EVEN AFTER REPAIRS.
Mileage: 90,107
BRAKES WONT STOP IN CARPOOL ON SECOND STOP. THEY LOCK UP. IVE ALMOST RUN INTO THE CAR IN FRONT AND ALMOST RAN INTO A KID!! DEALERSHIP SAID IT WAS JUST MY BRAKE PAD AND NOT COVERED BYT I SAID IT ONLY HAPPENS IN THIS ONE SITUATION. ALSO - MY SCREEN/RADIO/MOVIE JUST BLACKS OUT WITH NO POWER FOR MO REASON AND FIR DAYS AND THEN COMES BACK. SCREEN WAS REPLACED ONCE BUT ITS HAPPENING AGAIN. HAD TO PAY 2 FOR TO BE FIXED. AND BODY MOLDING HAS COM OFF TWICE WHEN FRONT AND BSCK DOOR OPEN AT SAME TIME. AND WINDOW SHIELD OR ATTENTA ARE LETTING WATER IN MY ROOF NEAR MY ELECTRINIC AT REARVIEW MIRROR. I DONT HAVE A SUNROOF, IT SHOULD NOT LEAK! IT ONLY HAS 43K MIKES AND IS WARRATY TIL 50K W EXTENDED WARRANTY I BOUGHT BUT NOTHING IS COVERED. FIRST DEALER TOLD ME I DIDNT HAVE EXTENDED WARRANTY. THEN I WENT BACK AND FKUND MY PALERWORK, NOW THEY CONCEDE I DO. BUT THEY ARE NOW SAYING ITS BRAKE PUMP, WHICH THEY WILL FIX, BUT I STILL HAVE TO PAY LABKR AND NEW BELTS. THEY BAVE TO REMOVE BELTS TO REPAIR BRAKE PUMP, WHICH STRETCHES BELTS - BUT THEY SAY THATS NOT COVERED, NOR HE LABOR. LOTS OF MOMS WITH SUBURBANS IN CARPOOL - THIS IS A DANGEROUS DISASTER WAITING TO KILL CHILDREN. CAN SOMEWAY SAY - MANDATORY RECALL? IT WAS SO SCARY THE FIRST TIME IT HAPPENED BUT THEN I THOUGHT NOTHING BC AT HIGHER SLPEDS OR WHEN HITTING GAS BETW BRAKES IT DIESNT HAPPENS. ONLY DURING SCHOOL CARPOOL.
Mileage: 36,000
WHEN REVERSING THE VEHICLE, THE BRAKES BECAME STIFF AND DIDN'T WORK PROPERLY. IN ORDER TO GET THE SUV TO STOP, EXCESSIVE FORCE HAD TO BE USED ON THE BRAKE PEDAL. WE NARROWLY MISSED ANOTHER CAR. WE TURNED THE CAR OFF AND ON AND HAD THE SAME ISSUE GOING IN REVERSE AND FORWARD. TOW TRUCK TOOK IT TO THE DEALERSHIP.
Mileage: 94,537
BOUGHT VEHICLE NEW WITH ZERO MILES FROM CHEVROLET DEALER IN 2016. HAD APPROX 69,000 MILES WHEN THESE TWO EVENTS BELOW HAPPENED. THE FIRST INSTANCE MY WIFE WAS DRIVING ALONE AND AT THE END OF A LONG TRIP IN A HOTEL PARKING LOT IN NC CHARLOTTE AREA.. NO BRAKE PRESSURE AT A VERY SLOW SPEED AFTER COMING OFF INTERSTATE. VEHICLE DID STOP BUT PEDDLE HAD TO GO TO FLOOR.. THIS ON 10/20/2018 THE SECOND TIME, MY WIFE WAS DRIVING WITH ME AND MIDWAY ON A LONG TRIP, CAME OFF THE INTERSTATE IN SC TO GET GAS AND AT VERY SLOW SPEED WHILE IN THE GAS STATION THE BRAKE PEDDLE LOST PRESSURE AND HAD TO GO TO FLOOR TO STOP. 10/28/2018 HAS NOT HAPPENED SINCE THESE DATES AS OF 12/1/2018
Mileage: 69,000
A FEW WEEKS AGO, I WAS BACKING OUT OF A DRIVEWAY AND MY BRAKE PEDAL BECAME STIFF AND WOULD NOT MOVE. MY 2016 SUBURBAN LTZ KEPT SLIDING, I STOOD ON THE BRAKE EVEN THOUGH IT WASN'T SLOWING AND SHIFTED TO DRIVE. I TRIED AGAIN, IT HAPPENED A COUPLE OF TIMES, BUT I ATTRIBUTED IT TO THE RAIN. TODAY, I WAS IN TOWN AND BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL STUCK AGAIN AND MY SUBURBAN KEPT GOING BACK. THERE WERE OTHER VEHICLES PARKED NEAR ME, I PUT IT IN DRIVE ONCE AGAIN AS SOON AS I COULD. I DROVE THROUGH TOWN TO MY NEXT STOP AND CALLED MY HUSBAND TO TELL HIM WHAT HAPPENED. THE SUBURBAN DROVE FINE THROUGH TOWN, I WAS VERY CAUTIOUS AND SCARED. AS I WAS PULLING INTO THE PARKING PLACE OF MY NEXT STOP, THE BRAKE PEDAL DID IT AGAIN. I HAD ALREADY MENTALLY PREPARED FOR WHAT TO DO IF THIS HAPPENED AGAIN, SO THIS TIME I MASHED MY EMERGENCY BRAKE, JUST BARELY STOPPING BEFORE HITTING THE CAR PARKED IN FRONT OF ME. MY HUSBAND TOLD ME NOT TO DRIVE IT, HE WAS COMING TO GET ME AND OUR KIDS, WE CALLED CHEVROLET ROADSIDE SERVICE. A WRECKER CAME AND TOWED IT TO A NEARBY DEALERSHIP. IT WILL BE THE MIDDLE OF NEXT WEEK BEFORE THEY CAN LOOK AT IT. DEALERSHIP DIDN'T HAVE ANY COURTESY CARS, SO I AM OUT OF POCKET FOR A RENTAL RIGHT NOW, BUT I DON'T HAVE A CHOICE. I CAN'T PUT MY CHILDREN'S, MINE, OR OTHER'S LIVES IN DANGER. WE BOUGHT THIS SUBURBAN NEW AND IT HAS 36K MILES ON IT. OF COURSE AT THIS POINT I HAVE NO IDEA WHAT THE ISSUE IS, SO THAT'S WHY I GOT ONLINE AND BEGAN RESEARCHING, AFTER I FOUND THE OTHER COMPLAINTS I FIGURED SINCE THIS SOUNDS LIKE THE SAME ISSUE, I NEED TO REPORT IT.
Mileage: 36,000
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT EXCESSIVE PRESSURE WAS NEEDED ON THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING AT HIGH SPEEDS, AN ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Mileage: 101,000
SINCE BUYING THIS CAR IN 2016 I HAVE HAD BRAKE PROBLEMS BUT DID NOT REALIZE. ANYTIME I PUT IT REVERSE OR FORWARD WHILE PARKING MY BRAKE PEDAL WOULD GET SO HARD., IT WAS VERY HARD TO STEP ON IT TO STOP THE CAR. COMPUTER KEPT SAYING BRAKE ASSIST AND I NEVER THOUGHT MUCH OF IT. PROBLEM CONTINUED TO GET PROGRESSIVELY WORSE WHERE I COULD NOT EVEN STOP THE CAR. I FINALLY TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE BRAKE VACUME PUMP. THERE WERE A FEW TIMES ESPECIALLY ON HILL PARKING THAT I THOUGHT I WAS GOING TO HIT ANOTHER CAR. IT ONLY HAPPENED WHILE PARKING, TRAFFIC OR DRIVE TROUGHS AT LOW SPEEDS
VACUUM PUMP WENT OUT WHILE DRIVING ON THE TURNPIKE AND THE BRAKES LOCKED UP
WHEN TRYING TO STOP FROM A COAST, IN REVERSE OR MOVING FORWARD THE VEHICLE IS VERY HARD TO STOP, BRAKE PEDAL WILL NOT PUSH DOWN. I WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED, OTHER PEOPLE WITH THIS VEHICLE HAVE HAD THE SAME ISSUE. FIRST HAPPENED IN SCHOOL PICK UP LINE COULD HAVE EASILY HIT A CHILD OR ANOTHER VEHICLE.
Mileage: 66,000
VACUUM BOOSTER WENT COMPLETELY BAD AT 49,000 MILES THERE IS NO SAFETY RECALL ON THIS ISSUE AND THIS CAN CAUSE YOUR BRAKES TO NOT WORK, MAKES THEM EXTREMELY HARD TO PUSH EXERTING ALL YOUR STRENGTH TO GET THE BREAKS TO WORK. THE FIRST TIME THIS HAPPENED WAS WEEKS AGO AT A STOP LIGHT WHEN THE BREAKS QUIT WORKING, I NEARLY HIT THE CAR IN FRONT OF ME. I TOOK IT IMMEDIATELY TO LES SCWAB AND THEY SAID THE VACUUM BOOSTER WAS OUT AND TO TAKE IT TO THE DEALER. GM INFORMED ME THAT IT'S NOT COVERED UNDER THE WARRANTY. I HAD TO PAY OUT OF MY POCKET TO FIX AND ISSUE THAT SEVERAL PEOPLE HAVE REPORTED AND I JOINED A CLASS ACTION LAWSUIT WITH OTHER OWNERS OF 2015-2016 CHEVY SUBURBAN ALL WITH UNDER 50K MILES SOME HAD THIS ISSUE AT 20K MILES. GM IS AWARE OF THE ISSUE AND CONTINUES TO DO NOTHING ABOUT THE PROBLEM PUTTING PEOPLES LIVES IN DANGER EVERYDAY.
Mileage: 49,000
I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL
SOME TIME WHEN I BRAKE, THE CAR DO NOT STOP IMMEDIATELY IS SLIGHTING BEFORE STOPPING BY SHORT BRAKE, AND BACKWARD DRIVING THE CAR DO NOT WANT TO STOP AND AFTER, DRIVING AGAIN REGULARLY IS FINE I HAD THE CAR IN SERVICE THEY SAY THE CAR IS FINE...........I TOUGH MAYBE I HAVE TO RENEW THE BRAKE BUT NO BRAKE ARE FINE THIS PROBLEM BEGAN ON JANUARY 1017 UNTIL NOW, BUT IN PERIOD OF COMING AND GO I ASK THE SERVICE IS ANY RECALLS? THEY TOLD ME" SUBURBAN DO NOT HAVE ANY "RECALLS"
THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.
Mileage: 30
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Mileage: 14,000