2011 CHEVROLET TAHOE Structure Problems

Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.

Mileage: 122,500

Dashboard is cracking at passenger side air bag, and on the driver side instrument cluster. This is a known Chevy defect and Chevy not wanting to fix the problem so to faulty engineering design. Class action lawsuit got no where. We need you help so other owners of Tahoes, Yukons, Sierra’s, and Silverados can have their faulty dashboard replaced. Definitely a safety issue due pieces of the dash flying out in a accident.

THE DASHBOARD CONTINUES TO CRACK AND DETERIORATE IT HAS NOW CRACKED NEAR THE FRONT PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IT HAS HAPPENED OVER TIME

Mileage: 155,062

SHORTLY AFTER MY EXTENDED WARRANTY EXPIRED, MY DASHBOARD BEGAN TO CRACK. WITHIN TWO YEARS, IT DEVELOPED THREE SUBSTANTIAL CRACKS WHICH LED TO SHIMMYING OF THE DASHBOARD WHILE DRIVING. THE BECAME A CHRONIC AND CONTINUAL PROBLEM.

Mileage: 100,000

DASH BOARD HAS CRACKED, ALMOST COMPLETELY OUT, 2011 TAHOE WITH, 60000 MILES.

Mileage: 40,000

CRACKING IN DASH DUE TO POOR QUALITY AND BUILD. POSSES POTENTIAL HAZARD SHOULD AIRBAGS DEPLOY. *TR

Mileage: 65,000

DASH CRACKING REAL BAD. *TR

HI. MY 2011 CHEVY TAHOE "SERVICE AIRBAG" LIGHT IS ON. MY VIN # IS [XXX]. I FOUND A RECALL FOR IT ON THE CHEVY WEBSITE BUT IT SAYS ITS 'RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE'. I BELIEVE THEY HAVE FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. DATE OF RECALL: MAY 27,2016 MANUFACTURER RECALL NUMBER 2049151 NHTSA RECALL NUMBER 16V381. IM JUST WONDERING IF THERE IS ANYTHING YOU CAN DO TO HELP? SINCE MY "SERVICE AIRBAG" LIGHT IS ON NOW I FEEL VERY UNSAFE DRIVING THE VEHICLE AS THE RECALL STATES THE FOLLOWING: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. SEPARATELY AND ADDITIONALLY, THE DASH HAS CRACKED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE. IT IS CRACKED ON THE COVER TO THE AIRBAG AS WELL. THERE WAS NO ACCIDENT. IT JUST CRACKED ONE DAY. A CLASS ACTION LAWSUIT HAS BEEN FILED AND I HAVE ATTACHED THE PDF. CLEARLY THIS IS A PROBLEM THAT IS HAPPENING TO ALOT OF PEOPLE. A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A CAR CRASH AND IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. BETWEEN THE AIRBAG RECALL AND THE DASH CRACKING IT IS VERY UNSAFE TO DRIVE. GM IS UNWILLING TO HELP ME. PLEASE LET ME KNOW WHAT IMMEDIATE ACTION CAN BE TAKEN SO MYSELF AND MY PASSENGERS ARE SAFE WHEN I'M DRIVING. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Mileage: 150,000

MY DASH BOARD IS CRACKED IN TWO PLACES. IT CRACKED TO THE DOME PART OVER THE GAUGES AND IT CRACKED TO MY PASSENGER SIDE AIRBAG. I DO NOT FEEL SAFE TRANSPORTING PEOPLE IN THE PASSENGER SIDE. *TR *BF*JB

Mileage: 70,000

DASH BOARD CRACKED. *TR

DASHBOARD CRACK ABOVE STEERING COLUMN AND BY THE PASSENGER AIRBAG IT CRACKS MORE WITH HEAT/COLD TURNED ON IN VEHICLE.

THE DASH HAS CRACKED IN SEVERAL PLACES

Mileage: 55,000

CRACKED DASH AND COULD CAUSE SERIOUS INJURY IF AIR BAG IS DEPLOYED.

DASH CRACKING: I OWN A 2011 CHEVROLET TAHOE LTZ. THE DASH HAS CRACKED TWICE ON THIS VEHICLE. THE 1ST TIME IT WAS UNDER WARRANTY. THE 2ND TIME IT OCCURRED THE DASH CRACKED IN TWO PLACES. THIS COST ME MORE THAN $1000. ONCE IT CRACKED IT STARTED MAKING A RATTLING NOISE AS I WENT DOWN THE ROAD. AFTER REVIEWING ALL THE COMPLAINTS ABOUT THIS SAME PROBLEM, I FAIL TO UNDERSTAND WHY A RECALL WAS NOT ORDERED BY THE GOVERNMENT IN REGARD TO THIS PROBLEM. THIS IS A PROBLEM REPORTED BY THOUSANDS OF OTHER PEOPLE WHO HAVE PURCHASED A CHEVROLET TAHOE OR SUBURBAN. THESE ARE NOT CHEAP VEHICLES TO PURCHASE BUT ARE OBVIOUSLY MADE WITH CHEAP, DEFECTIVE MATERIALS.

Mileage: 87,000

DASHBOARD CRACKS DUE TO POOR QUALITY MATERIAL AND POOR DESIGN. ONCE CRACKED, THE DASHBOARD PRESENTS A SAFETY HAZARD. IF THE AIRBAG WERE TO DEPLOY, THE FORCE OF THE DEPLOYMENT AGAINST THE ALREADY CRACKED DASHBOARD COULD SEND SHARP FRAGMENTS OF THE DASHBOARD INTO PASSENGERS.

Mileage: 80,000

DASHBOARD HAS TWO CRACKS. ONE IS ABOUT A INCH LONG AT THE LEFT FRONT CORNER OF PASSENGER'S AIRBAG. ANOTHER RIGHT BEHIND THE STEELING WHEEL ABOUT 4 INCHES LONG. THE DASHBOARD ARE VIBRATING WITH CLICKING NOISE.

Mileage: 45,000

I AM VERY CAREFUL AND TAKE GOOD CARE OF MY VEHICLES, BUT THIS ONE HAS A CRACK IN THE DASH THAT IS GETTING BIGGER AND BIGGER. FROM TALKING WITH A FEW PEOPLE THAT OWN THE SAME MODEL THEY HAVE HAD THE SAME ISSUE. IT SEEMS TO BE A DEFECT FROM GM. I HAVE NOT HIT ANY MAJOR POT HOLES OR APPLIED ANY PRESSURE WHAT SO EVER TO THE DASH. NOW IT'S SO BAD THAT IT RATTLES WHEN DRIVING DOWN THE ROAD. THIS IS UNACCEPTABLE ESPECIALLY WITH GM NOT TAKING RESPONSIBILITY FOR THEIR ERROR.

Mileage: 97,000

CRACK IN THE DASHBOARD - DRIVERS SIDE. PASSENGER SIDE HEADLIGHT IS DISTORTED

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED IN FOUR PLACES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,403.

Mileage: 130,403

THE DASHBOARD HAS DEVELOPED A CRACK NEXT TO THE PASSENGER AIRBAG COVER. THIS IS A WIDESPREAD MANUFACTURER'S DEFECT FOR THIS TYPE OF GM VEHICLE. HOWEVER, GM REFUSES TO INSTATE A RECALL TO ADDRESS IT'S CUSTOMER'S CONCERNS. WITH THE PLASTIC OF THE DASHBOARD COMPROMISED, A DEPLOYMENT OF THE AIRBAG COULD SEND FRAGMENTS OF PLASTIC INTO THE CABIN.

Mileage: 90,000

I OWN A 2011 CHEVROLET TAHOE. MY DASH BEGAN TO CRACK COMPLETELY FROM ONE END TO THE OTHER. I CALLED THE DEALER TODAY, GEORGE CHEVROLET IN BELLFLOWER CA, AND I SPOKE WITH THE SERVICE MANAGER JOSE. OF COURSE MY TAHOE IS INCLUDED IN THE TAKATA RECALL AND NO PARTS FOR IT ARE AVAILABLE YET. I DID ASK HIM ABOUT THE RECALL AND THEN I EXPLAINED THE PROBLEM WITH MY DASH. IT IS SO BADLY CRACKED NOW IT SEEMS TO ME THAT THE AIRBAGS ARE NOT SECURE AT ALL AS THE CRACKS HAVE MADE THE ENTIRE DASH LOOSE. I WAS TOLD THERE WAS NO RECALL AND I AM NO LONGER UNDER WARRANTY SO NOTHING COULD BE DONE. I AM THE ORIGINAL OWNER OF THE TAHOE AND HAVE TAKEN EXCELLENT CARE OF THE VEHICLE SINCE I PURCHASED IT IN 2011. IT SEEMS TO ME THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE SO I HOPE SOMEONE WILL REVIEW AND CONSIDER A RECALL. THE CRACKING BEGAN AT ABOUT 22K MILES. I AM UNABLE TO SELECT THE BUTTON BELOW, BUT PLEASE CONTACT ME ASAP IF THERE IS A RECALL.

Mileage: 122

AFTER PURCHASING TAHOE FROM USED CAR DEALERSHIP LESS THAN A MONTH. A/C WAS ON DRIVING WHEN I HEARD A NOISE FROM THE DASH. TOOK PICTURES TO SHOW HUSBAND. DRIVING ON TY 40 GOING 40 MPH. CRACK IS A SAFETY ISSUE!

Mileage: 20

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND AN ABNORMAL CLICKING NOISE WAS HEARD WHILE DRIVING AT UNKNOWN SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET GULF FREEWAY (13800 GULF FWY, HOUSTON, (281) 305-8940) WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 122,000. THE VIN WAS NOT AVAILABLE.

Mileage: 122,000

CRACKED DASH - THE VEHICLE WAS STATIONARY WHEN CRACKING HAPPENED INSIDE ON THE DASH. IT HAS CRACKED IN 4 PLACES: (2) ABOVE THE STEERING WHEEL AND (2) AT THE AIR BAG. WHEN DRIVING, I NOTICE THERE IS NO SUPPORT IN THE MIDDLE OF DASH, IT BOUNCES AND MAKES THE CRACKS WORSE. I CALLED MY LOCAL CHEVROLET TAHOE AND RESEARCHED ONLINE FOR SAME MAKE AND MODEL ABOUT RECALLS AND THERE HAS YET TO BE A RECALL FOR THE CRACKS IN THE DASH. THERE HAS CERTAINLY BEEN LOTS OF COMPLAINTS ABOUT THE SAME ISSUE, BUT AGAIN NO ACTION HAS BEEN TAKEN. CRACKING AT AIRBAG IS HAZARDOUS, ESPECIALLY IF I WERE TO GET INTO AN ACCIDENT. THIS SHOULD CERTAINLY BE A RECALL DUE TO THE CRACKS AT THE AIRBAG AND THAT IT IS A SAFETY HAZARD.

Mileage: 87,000

CRACKED DASHBOARD ABOVE INSTRUMENT CLUSTER. BOUGHT THE VEHICLE USED ON 18 MAY 2018 AND DID NOT NOTICE THE CRACK UNTIL THE NEXT DAY. RESEARCH HAS INDICATED THAT THIS IS A KNOWN DEFECT WITH MANY GM MODELS.

Mileage: 124,000

I JUST BOUGHT MY USED 2011 CHEVY TAHOE. AFTER I DROVE IT HOME I NOTICED THAT THE DASHBOARD UNDER THE WINDSHIELD KEEPS JUMPING BAD DUE TO 2 CRACKS. MY CONCERN IS THAT IT MAY CAUSE THE AIRBAG TO DEPLOY. THE DEARSHIP SAYS I BOUGHT IT AS-IS AND I FEEL IT IS A SAFETY ISSUE THAT SHOULD HAVE BEEN REPAIRED BEFORE SALE.

Mileage: 115,230

CRACK ON MY DASH EXTENDING FROM THE DRIVERS SIDE TO THE PASSENGER AIRBAG, THIS WAS NOTED ONE MORNING WHILE I WAS DRIVING AND HEARD A RATTLING SOUND IN MY DASH

Mileage: 61,000

THERE IS A CRACK IN THE LEFT UPPER SIDE OF THE DASH WHERE THE PASSENGER AIRBAG IS. THIS HAPPENED WITH AROUND 60K MILES ON IT.

Mileage: 50,000

MY DASHBOARD IS CRACKED IN TWO LOCATIONS. THE SPEAKER IN THE DASHBOARD HAS BEEN SERVICED ONCE BY THE DEALERSHIP AND IS THE ONLY TIME THE DASHBOARD HAS BEEN TOUCHED. NOTHING HAS BEEN DONE ON MY PART TO JEOPARDIZE THE INTEGRITY OF THE DASHBOARD. AN INTERNET SEARCH SHOWS THAT THIS IS A COMMON PROBLEM IN TAHOE'S. I HAVE RECEIVED NO REASONABLE EXPLANATION FOR THE DAMAGE ALONG WITH NO REASONABLE FIX ($1,500!!!!). I HAVE HAD MY VEHICLE SERVICED RELIGIOUSLY AT THE DEALERSHIP AND AT NO POINT WAS I MADE AWARE THAT THIS WAS OR COULD BECOME AN ISSUE. NOW THEY TELL ME TO FILE AN INSURANCE CLAIM!?!? DATE THIS OCCURRED IS UNKNOWN AND HAS BEEN ESTIMATED TO BEST OF MY RECOLLECTION.

CHEVROLET ALUMINUM AND CHROME PLATED WHEELS ARE CORRODING IF ALUMINUM OR RUSTING OF CHROME PLATED. IN MY CASE THE ALUMINUM WHEELS ARE CORRODING AROUND THE VALVE STEM HOLES AND I'VE BEEN TOLD BY MECHANICS THAT IF THE CORROSION GETS INTO THE WHEEL TIRE BEAD AREA THEN THEY ARE UNABLE TO PUT REPLACEMENT TIRES ON THE VEHICLE. I AM HAVING TROUBLE KEEPING AIR PRESSURE CONSTANT IN MY WHEELS BUT I DO NOT KNOW WHY. I SUSPECT THE WHEEL CORROSION IS GETTING INSIDE THE WHEELS BECAUSE OF THE AIR PRESSURE ISSUE. THERE ARE LARGE NUMBERS OF CUSTOMERS COMPLAINING ABOUT WHEEL CORROSION IN A GREAT MANY INTERNET FORUMS AND THE REPLACEMENT WHEEL MARKET IS THRIVING FROM ALL THE TRUCKS HAVING TO REPLACE THEIR WHEELS LONG BEFORE THEY SHOULD HAVE TO. I TOOK MY 2011 TAHOE LT BACK TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY AND CHEVROLET SAID THIS WAS NOT A RECALL ISSUE AND THEY COULDN'T DO ANYTHING ABOUT IT. I WAS ALSO TOLD I WAS LUCKY I DIDN'T HAVE CHROME WHEELS BECAUSE THEY HAVE FAR MORE ISSUES THAN PEOPLE WITH ALUMINUM WHEELS. SINCE THIS COULD REDUCE TIRE PRESSURES TO UNSAFE LEVELS I BELIEVE THE NHTSA SHOULD RESEARCH THIS ISSUE FOR POSSIBLE RECALLS. I BELIEVE ALL MODELS OF GM TRUCKS FROM AT LEAST 2011 FORWARD HAVE THIS ISSUE.

Mileage: 40,000

WE HAVE A CRACK ON THE DASHBOARD AROUND THE AIRBAG. WE HAVE BEEN TRYING FOR SEVERAL MONTHS TO GET GM TO FIX THE CRACK AND THE 1ST OPTION FROM A LOCAL DEALERSHIP WAS TO REFER US TO A MAN THAT COULD FILL IT IN CAN PAINT IT TO MATCH. A 3 YEAR OLD CHILD USING SILLY PUDDY COULD HAVE DONE A BETTER JOB AND THE CRACK WAS STILL THERE. OUR NEXT TRY WAS TO TAKE IT BACK TO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY SAID THEY COULDN'T FIX IT AND REFERRED US TO A COMPANY DOWN THE STREET TO REPAIR IT. THAT COMPANY WAS A CAR ACCESSORY STORE THAT SAID THEY DIDN'T DO THAT TYPE OF WORK. THEN I EMAILED GM BECAUSE MY RESEARCH ON THE INTERNET REVEALED THAT THIS WAS A PROBLEM FOR SEVERAL GM MODELS. SO I EMAIL GM, WHO FIRST TOLD ME THAT IT WASN'T ANYTHING THEY COULD DO. AFTER I EXPLAINED I WAS A LOYAL CUSTOMER FOR SOME 30+ YEARS AND WHEN I PURCHASED THIS PARTICULAR VEHICLE, WE ALSO BOUGHT A SILVERADO PICKUP AT THE SAME TIME. THEN I WAS REFERRED TO SOMEONE ELSE AND OVER A PERIOD OF 3 WEEKS, I FINALLY GO TO SPEAK WITH A PERSON WHO INSTRUCTED ME TO TAKE IT BACK TO THE LOCAL DEALERSHIP AND LET THEM GET AN ESTIMATE OF HOW MUCH IT WOULD COST. THEY FIGURED THE COST AT $800.00 AND TOLD US WE HAD TO PAY $500.00 AND THEY WOULD COVER $300.00. I CAN'T SEE WHY WE MUST PAY FOR A DESIGN DEFECT THAT WE COULD NOT HAVE PREVENTED FROM HAPPENING. I PAID A LOT OF MONEY FOR THIS CAR AND I HAVE DONE EVERYTHING POSSIBLE TO KEEP IT IN GOOD CONDITION. WHY SHOULD THE CONSUMER HAVE TO PAY FOR FLAWS IN THE DESIGN OF ANY CAR THAT'S BEING SOLD?

THE DASH BOARD HAS SEVERAL CRACKS IN IT. WHEN ASKED A DEALER ABOUT IT THEY SAID THIS WAS VERY COMMON FOR CHEVYS. IT'S INTERESTING THAT THIS INFORMATION IS POSTED ALL OVER THE INTERNET, WHY WOULD CHEVROLET COMPROMISE CUSTOMER SATISFACTION. ALSO THE SIDE TRIM IS FALLING OFF

MY FRONT DASH BOARD CRACKED. IT WAS NOT MOVING. NOTHING HAS BEEN SET ON THE DASH. I NOTICED ONE AFTERNOON, THE FRONT CRACKED.

Mileage: 99,000

MY DASH IN MY 2011 CHEVY TAHOE HAS CRACKED FROM THE PASSENGER AIRBAG TO THE CLUSTER ABOVE STEERING WHEEL. DASH WOULD MAKE A POPPING SOUND WHEN DRIVING,THATS WHEN I NOTICED CRACK

Mileage: 90,000

SPONTANEOUS WINDSHIELD CRACK, ORIGINATING FORM PASSENGER SIDE UPPER RIGHT CORNER TO CENTER OF WINDSHIELD; APPROX 8" LONG. CRACK IN DASH PERPENDICULAR TO PASSENGER AIRBAG AREA, APPROX 2" LONG. VEHICLE WAS PARKED IN COVERED GARAGE FOR 72 HOURS, DISCOVERED UPON NEXT USE.

Mileage: 85,000

GETTING BASEBALL EQUIPMENT OUT OF THE BACK OF MY VEHICLE, THE POWER LIFTGATE ROSE ALMOST TO THE TOP AND THEN STARTED TO AUTO CLOSE ON MY SON. THE FORCE COULD HAVE KILLED HIM IF SOMEONE WASN'T THERE. I'M A PHYSICALLY FIT MAN AND I HAD DIFFICULTY HOLDING UP THE LIFT GATE.

Mileage: 37,700

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED THROUGH TO THE DRIVER SIDE. THE AIR BAGS WERE NOT EXPOSED. THE CONTACT WAS INFORMED THAT NO RECALLS WERE ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED A LOCAL DEALER (PENSKE CHEVROLET 3210 E 96TH ST INDIANAPOLIS IN 46240 317-846-6666) AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/18/17*LJ *JS

I PURCHASED MY TAHOE DECEMBER 31ST 2016 AND I NOTICED A FEW WEEKS AGO THAT THE DASHBOARD IS CRACKED AND IT SEEMS TO BE GETTING BIGGER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD EXTENSIVE CRACKS ON THE FRONT DRIVERS AND FRONT PASSENGER SIDE NEAR THE GLOVE BOX ASSOCIATED WITH THE AIR BAG COMPONENTS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND THE PARTS HAD NOT YET BEEN SUPPLIED FROM THE MANUFACTURER TO THE DEALER SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE AIR BAG RECALL MAY BE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 70,000

DASHBOARD RIGHT BY PASSENGER AIRBAG CRACKED. DASH VIBRATES WHEN DRIVING AND I'M WORRIED IF THE AIRBAG DEPLOYS THAT PIECES OF THE DASHBOARD WILL BREAK OFF AND BECOME PROJECTILES IN THE CABIN.

Mileage: 73,000

VEHICLE DASH IS CRACKED IN SEVERAL LOCATIONS INCLUDING AROUND THE PASSENGER AIRBAG. THIS HAS BECOME A COMMON ISSUE WITH THIS VEHICLE PLATFORM INCLUDING THE GMC YUKON, GMC YUKON XL, GMC SIERRA, CHEVY TAHOE, CHEVY SUBURBAN, AND CHEVY SILVERADO ALL WITHIN THE 2007-2013 MODEL YEARS. THERE ARE NUMEROUS DISCUSSIONS THREADS POSTED ONLINE AS WELL AS SOCIAL GROUPS IN WHICH OWNERS ARE INFORMING THE REST OF THE COMMUNITY OF THEIR SIMILAR PROBLEMS. THE MAIN CONCERN IS THAT IN THE EVENT OF A CRASH, THE CRACKED DASHBOARD COULD FRAGMENT AS THE AIRBAG IS DEPLOYED CAUSING PROJECTILES WITHIN THE VEHICLE CABIN. THE SAFETY CONCERN AS WELL AS MATERIAL DEFECT SHOULD BE INVESTIGATED. THERE IS NO EXCUSE AS TO WHY THESE DASHBOARDS ARE CRACKING. *TR

Mileage: 100,000

DASHBOARD CRACKING AT PASSENGER AIR BAG AND DRIVER'S SIDE

Mileage: 62,000

DASH CRACKING IN 2 SPOTS AND CRACKS KEEP GETTING LONGER.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK. THE DASHBOARD FIRST BEGAN CRACKING ON THE PASSENGER SIDE NEAR THE AIR BAG HOUSING. IT THEN BEGAN TO CRACK DIRECTLY ABOVE THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NOTICED LARGE CRACKED ON DASH BOARD ABOVE INSTRUMENT CLUSTER AND AROUND AIRBAG. DUE TO THE LOCATION OF CRACK AROUND PASSENGER SIDE AIR BAG, A RECALL SHOULD BE ISSUED AND DASH SHOULD BE REPLACED.

Mileage: 80,838

CRACKED DASH

Mileage: 100,000

DASHBOARD IS CRACKING - FROM UNKNOWN REASON

I BOUGHT A CHEVROLET TAHOE 20111, AND I NOTICED THAT THE DASH BOARD IS CRACKED IN SEVERAL AREA. THE TRUCK HAS 58,000 ORIGINAL MILES. THE DEALER IS REFUSING TO REPLACE THE DEFECTED PART WITH OUT CHARGING. AFTER DOING SEVERAL RESEARCH ABOUT THESE VEHICLE THEY ARE MANY TRUCKS OWNER WITH THE SAME PROBLEM. THIS IS POOR QUALITY PLASTIC. I NEED YOU HELP AND GUIDANCE TO RESOLVE THIS PROBLEM I PAID $35,000 FOR A TRUCK WITH A DEFECTED DASHBOARD. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 58,000

DASHBOARD HAS STARTED CRACKING CAUSING CONCERNS OVER DRIVER AND PASSENGER SAFETY

2011 CHEVY TAHOE DASH CRACK, 6/19/16, NO TRAUMA, PARKED IN CAR PORT, 64K MILES. ONCE RESEARCHED FOUND THIS TO BE A FREQUENT ISSUE WITH NO SOLUTION FROM GM/CHEVY. REQUESTING RECALL FOR DEFECTIVE DASH MATERIAL, RISK OF AIRBAG DEPLOYMENT IF CONTINUES TO CRACK.

Mileage: 64,000

THE DASH IN MY VEHICLE CRACKED SIGNIFICANTLY LAST WEEK AS I WAS MAKING A RIGHT HAND TURN, GM INDICATED THAT THERE HAS NOT BEEN A RECALL BUT AFTER READING INTO IT, THIS ISSUE SEEMS TO BE QUITE PREVALENT. THIS NEEDS TO BE ADDRESSED.

Mileage: 44,000

DASH IS CRACKED IS SEVERAL AREAS

Mileage: 45,000

DASH ON 2011 CHEVROLET TAHOE HAS CRACKED ON THE PASSENGER SIDE NEXT TO THE AIRBAG PANEL. DASH HAS ALSO CRACKED ON THE DRIVER SIDE ABOVE THE INSTRUMENT PANEL CLUSTER. CONCERN IS THAT IN A CAR ACCIDENT WHERE THE AIR BAGS DEPLOY THE DASH BOARD MAY BREAK APART AND BECOME SHRAPNEL CAUSING ADDITIONAL INJURY, PERMANENT DISABILITY, OR DEATH TO THE PASSENGER.

Mileage: 110,000

TAKATA RECALL ON CRACKED DASHBOARD: 2011 CHEVY TAHOE, 50K WHEN CRACKS WERE NOTICED. DASHBOARD CRACKED IN THREE PLACES: ALONG SIDE THE AIRBAG ON PASSENGER SIDE AND OVER THE STEERING WHEEL OF DRIVER SIDE. MY CONCERNS IS THE ENDANGERMENT FROM FLYING SHARDS FROM THE DEFECTIVE CRACKED DASHBOARD. I AM THE FIRST AND ONLY OWNER OF THIS VEHICLE SINCE DAY ONE, WITH NORMAL DAILING COMMUTE (WORK, HOME ETC), AND WELL MAINTAIN.

THE DASH JUST RECENTLY CRACKED OVER THE STEERING WHEEL. THIS VEHICLE HAD BEEN GARAGED, I USE WINDOW COVERS, AND IT ONLY HAS 40,000. I AM 100% A GM CUSTOMER, BUT THE LACK OF QUALITY WITH RESPECT TO MATERIALS IS EXTREMELY DISAPPOINTING.

Mileage: 40,000

2011 TAHOE LTZ WITH 70,000 MILES , DASH STARTED MAKING A RATTLING NOISE, FOUND THE DASH CRACKED IN SEVERAL PLACES ABOVE THE INSTRUMENT PANEL, AFTER INITIAL CRACK, THE DASH VIBRATES AND RATTLES MORE, CAUSING MORE CRACKING.

Mileage: 70,000

TAHOE DASH RECALL: COPY OF LETTER SENT TO GM... CHEVROLET CUSTOMER ASSISTANCE CENTER P.O. BOX 33136 DETROIT, MI 48323-5136 ON 7/18/2011 WE PURCHASED A 2011 TAHOE (VIN #[XXX]) REPLACING OUR PREVIOUS 2003 TAHOE, BOTH PURCHASED NEW AND BOTH AT ED MORSE CHEVROLET LOCATED AT 14401 W. SUNRISE BLVD., SUNRISE, FLORIDA 33323-3202. ALTHOUGH I HAVE HAD SOME QUALITY AND WORKMANSHIP COMPLAINTS, OUR TAHOE HAS BEEN A RELIABLE VEHICLE. THE SERVICE AT ED MORSE HAS ALSO BEEN OUTSTANDING. HOWEVER, I MUST REGISTER MY DISSATISFACTION WITH TWO OBVIOUSLY DEFECTIVE ITEMS ON THE TAHOE THAT GENERAL MOTORS HAVE NOT CONSIDERED IT IMPORTANT ENOUGH TO CONDUCT A RECALL. MY 2011 TAHOE IS FITTED WITH THE "REGIONAL VALUE PACKAGE" WHICH INCLUDED "CHROME DOOR HANDLES" WHICH IS NOTHING BUT CHROME LOOKING PLASTIC. THESE "CHROME" DOOR HANDLES HAVE CRACKED TWO TIMES AND HAVE BEEN REPLACED ON JUNE 8TH. 2013 (INVOICE #[XXX]) AND JUNE 21ST. 2014 (INVOICE # [XXX]) UNDER THE FACTORY WARRANTY. ON OCTOBER 15TH. 2013 AT 17,198 MILES, THE DASHBOARD TO MY 2011 TAHOE CRACKED. THIS WAS COVERED UNDER MY FACTORY WARRANTY. MY TAHOE IS NOW AT ED MORSE CHEVROLET GETTING THE DASHBOARD REPLACED AGAIN DUE TO IT CRACKING IN THE SAME EXACT PLACE. UNFORTUNATELY, THIS TIME I'M BEING TOLD THAT THEY WILL BE CHARGING ME A "CO-PAYMENT" OF $200 TO REPLACE THE DASH. AFTER DOING SOME RESEARCH, IT'S OBVIOUS THAT BOTH THE DOOR HANDLES AND THE DASHBOARDS ON THE TAHOE AND SIMILAR MODELS HAVE A DEFECTIVE DESIGN AND INFERIOR MATERIALS. I SHOULD NOT BE CHARGED A $200 "CO-PAYMENT" TO FIX SOMETHING THAT GENERAL MOTORS KNOWS IS A DEFECTIVE PART. THERE ARE NUMEROUS POSTINGS, BLOGS AND THREADS THAT REFER TO THESE "DEFECTIVE ITEMS" ESPECIALLY ON THE DASHBOARD. EVEN FACEBOOK HAS A PAGE DEDICATED TO THE CRACKED DASHBOARDS. HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 17,198

DASH IS CRACKING AROUND PASSENGER SIDE AIRBAG. THIS IS UNSAFE BECAUSE IN THE EVENT OF PASSENGER AIRBAG DEPLOYING, SHARDS OF CRACKED DASH CAN BECOME PROJECTILES. MANY COMPLAINTS ON INTERNET ABOUT SAME ISSUE, NO RESOLUTION FROM DEALER OR GM CUSTOMER SERVICE.

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING, A CRACK WAS NOTICED ON THE DASHBOARD. THE CONTACT WAS CONCERNED FOR THEIR SAFETY AND THAT THE AIR BAGS COULD INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,340.

Mileage: 72,340

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD CRACKED NEAR THE AIR BAGS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

THE DASH CRACKED ON PASSENGER SIDE. NO WARNING SIGNS OF IT HAPPENING AND SHARP. CAR WAS NOT RUNNING AT THE TIME IT CRACKED.MY VEHICLE ONLY HAD 46,000 MILES AT THE TIME.

PLASTIC DASHBOARD IS CRACKING AND CREATING POTENTIAL PROJECTILE PIECES OF SHARP PLASTIC IN CASE OF IMPACT. CRACKING NEAR THE PASSENGER SIDE AIRBAG AND NEAR THE DRIVER SIDE INSTRUMENT CLUSTER. CRACKS JUST SHOWED UP, THERE WAS NOTHING VISIBLE BEFORE THEM AND SUDDENLY THEY ARE THERE.

Mileage: 30,000

NOTICED MAJOR CRACK ON DASHBOARD BOTH ON PASSENGER AND DRIVER SIDE. THIS JUST APPPEARED CAR WAS PARKED FOR THE NIGHT WENT OUT IN THE MORNING AND NOTICED THE CRACK. THE CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS OR ABUSED. THIS IS A CAR THAT HAD BEEN KEPT VERY CLEAN BOTH INTERIOR AND EXTERIOR.

Mileage: 100,000

THE DASHBOARD ON MY TAHOE HAS BEGAN TO CRACK. IT ORIGINALLY BEGAN TO CRACK ON THE DRIVERS SIDE AND HAS SPREAD UP OVER THE CONTROL PANEL. LAST WEEK I NOTICED A CRACK ON THE PASSENGER SIDE THAT LEADS RIGHT TO THE AIRBAG. NOW THAT THE AIRBAG IS INVOLVED I DEFINITELY FEEL THAT THIS IS A MAJOR SAFETY HAZARD. SEEING THE WIDESPREAD COMPLAINTS ABOUT THIS HAPPENING TO OTHERS I FEEL THIS SHOULD BE A RECALL. $70,000 VEHICLES SHOULD NOT HAVE PLASTIC DASHBOARDS THAT CRUMBLE AWAY. UPDATED 09/09/15*LJ

Mileage: 66,801

WHILE DRIVING ON CITY STREETS SEVERAL DAYS AGO I HEARD A LOUD POPPING SOUND AS IF AN OBJECT HAS HIT THE WINDSHIELD. AFTER STOPPING TO INSPECT FOR DAMAGE AND NOT FINDING ANY GLASS CRACKS OR CHIPS I DROVE ON. SHORTLY THEREAFTER I NOTICED A NOISE COMING FROM THE DASH AREA AND FOUND THAT THE CENTER PORTION OF THE DASHBOARD AT THE RADIO SPEAKER WAS LOOSE DUE TO FACT THAT THE TAB WHICH IS DESIGNED TO HOLD THE CENTER FASTENER WAS BROKEN BY THE WEIGHT AND MOVEMENT OF THE SPEAKER. UPON FURTHER EXAMINATION I FOUND THAT THE DASHBOARD WAS CRACKED AT THE UPPER LEFT HAND CORNER OF THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL GM DEALER THIS MORNING DUE TO SAFETY CONCERNS WITH REGARDS TO THE AIR BAGS EITHER BEING DEPLOYED ACCIDENTALLY OR IN THE EVENT OF A REAL ACCIDENT, DAMAGE TO THE AIR BAGS DUE TO THE BROKEN EDGES OF THE PLASTIC DASH MATERIAL. FURTHERMORE, PERSONAL INJURY COULD OCCUR AS A RESULT OF FLYING DEBRIS FROM THE LOOSE, BROKEN OR BRITTLE PLASTIC PIECES IMMEDIATELY ADJACENT TO THE AIR BAG COMPARTMENT. ACCORDING TO THE LOCAL DEALER THEY ARE AND HAVE BEEN AWARE OF THESE TYPE OF FAILURE TO THE DASH COMPONENTS FOR SEVERAL YEARS (DATING BACK TO 2005) ON THIS VEHICLE BUT TO DATE THEY HAVE ISSUED NO BULLETINS OR RECALL NOTICES. THIS INFORMATION IS ALSO DOCUMENTED HERE ON YOUR WEBSITE WHERE I WAS ABLE TO FIND AT LEAST 15 SIMILAR COMPLAINTS FILED WITH NHTSA WITHIN JUST THE LAST 24 MONTHS MOST OF WHICH IDENTIFY THE EXACT SAME LOCATION OF FAILURE TO BE THE UPPER LEFT HAND CORNER OF THE DASH ADJACENT TO THE AIR BAG COMPARTMENT. IT SEEMS OBVIOUS THAT GM HAS NO DESIRE TO ADDRESS THIS ISSUE ON THEIR OWN WITHOUT BEING PUSHED TO DO SO. YOUR ATTENTION TO THIS ISSUE WOULD BE GREATLY APPRECIATED BY MANY, MANY GM OWNERS.

Mileage: 44,352

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE REAR TAILGATE LOCKED ON THE CONTACT WHILE HE ATTEMPTED TO REACH INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

I NOTICED ABOUT A MONTH AGO THAT MY TAHOE DASHBOARD WAS CRACKED ON TWO SPOTS. *TR

Mileage: 70,000

THE DASH ON MY TAHOE IS CRACKING. I HAVE DONE A LITTLE RESEARCH ONLINE AND FOUND IT IS QUITE COMMON, ESPECIALLY AROUND THE PASSENGER SIDE AIRBAG. I FEEL THIS IS DANGEROUS IF THE AIRBAG IS DEPLOYED. I BELIEVE IT WILL SEND PIECES OF THE DASH AT THE OCCUPANTS OF MY VEHICLE. *TR

Mileage: 43,500

MY DASHBOARD CRACKED ON MY 2011 TAHOE ABOUT THE TIME MY 36000 MILE WARRANTY EXPIRED. *TR

Mileage: 40,000

SHORTLY AFTER BUYING MY USED TAHOE A CRACK DEVELOPED NEAR THE CORNER OF THE PASSENGER AIRBAG, FORMING A "Y" SHAPE WHICH LEAVES A SMALL, SHARP PIECE OF POTENTIAL SHRAPNEL IF THE AIRBAG WERE TO DEPLOY. I FEAR THIS ISSUE COULD CAUSE POTENTIALLY FATAL OUTCOMES DUE TO THE LIKELIHOOD OF THE BRITTLE PLASTIC BECOMING FLYING SHRAPNEL IN THE EVENT OF AN ACCIDENT AND AIRBAG DEPLOYMENT. THIS IS A WELL REPORTED AND WELL KNOWN ISSUE WITH ALL GMT900 VEHICLES. GM NEEDS TO RECALL THESE DASHBOARDS! *TR

Mileage: 71,000

THE DASH ON THE PASSENGER SIDE IN THE UPPER LEFT CORNER FROM THE AIR BAG HAD A CRACK SHOW UP ON MY VEHICLE. I WAS TRAVELING DOWN A SMOOTH ROADWAY WHEN A LOUD POP OCCURRED AND THE CRACKED APPEARED. THE DEALERSHIP STATED THAT I WOULD HAVE TO PAY TO FIX THE DASH, DUE TO THE WARRANTY NOT COVERING THE ISSUE. I DO NOT UNDERSTANDING AFTER RESEARCHING WHY CHEVROLET HAS NOT FIXED THIS ISSUE DUE TO SO MANY VEHICLES HAVING THE SAME DEFECT. FOR AN EXPENSIVE VEHICLE THAT IT IS, I WOULD EXPECT A BETTER QUALITY OF PRODUCT. I WILL NOT BE PURCHASING ANOTHER TAHOE. *TR

Mileage: 51,500

INSIDE OF REAR PASSENGER DOOR WAS FULL OF WATER. *TR

Mileage: 37,000

DASH BOARD IS CRACKING FOR NO APPARENT REASON. IT HAS CRACKED ON THE DRIVERS SIDE AS WELL AS AROUND THE AREA WHERE THE AIR BAG IS KEPT. MY FEAR IS THAT BECAUSE OF THE CRACKS THE AIR BAG COULD POSSIBLY DEPLOY WITH NO WARNING WHILE DRIVING AND CAUSE ME TO HAVE ACCIDENT OR TO CAUSE AN ACCIDENT. THERE HAVE BEEN NUMEROUS REPORTS ON THE GM MODEL 2007 - 2014 TAHOES, YUKONS AND TRUCKS THAT THE DASHBOARDS ARE CRACKING IN THE SAME AREAS ON ALL OF THE VEHICLES AROUND THE AIR BAG. *TR

Mileage: 57,800

DRIVING AND THERE WAS A LOUD POP, THE DASHBOARD ABOVE THE STEERING WHEEL CRACKED AND THE DASHBOARD ON PASSENGER SIDE WHERE THE AIR BAG CRACKED. *JS

Mileage: 63,138

I OWN A 2011 TAHOE THAT HAS BEEN KEPT IN THE GARAGE AND IS IN IMMACULATE CONDITION. I HAVE 2 CRACKS ON MY DASHBOARD; ONE ON THE UPPER LEFT-HAND SIDE OF MY PASSENGER SIDE AIRBAG AND THE OTHER RIGHT BEHIND MY STEERING WHEEL. THIS CRACK IS ACTUALLY BRANCHING INTO TWO CRACKS NOW. I HAVE SOME SERIOUS CONCERNS REGARDING THE SAFETY OF MY VEHICLE IN THE EVENT I AM IN A COLLISION AND MY AIRBAGS NEED TO BE DEPLOYED. THIS CRACKED DASH SEEMS TO BE A COMMON ISSUE IN TAHOES FROM AT LEAST 2007 AND NEWER AND I AM CONCERNED THAT GM HAS DONE NOTHING TO RECALL THIS ISSUE, ESPECIALLY CONSIDERING HOW FAR BACK IT APPEARS TO BE AFFECTING VEHICLES. MY CONCERN IS THE POSSIBILITY OF LACK OF AIRBAG DEPLOYMENT AND/OR SHARDS OF SHARP PLASTIC FLYING THROUGH THE AIR IN THE EVENT OF A COLLISION CAUSING INJURY TO PASSENGERS OR, IN THE EVENT MY AIRBAGS DO DEPLOY, A COMPROMISE TO THE EFFECTIVENESS OF THEIR DEPLOYMENT DUE TO PUNCTURE. IT IS APPARENT THE DASH IS DEFECTIVE BY THE NUMBER OF SIMILAR ISSUES REPORTED BY CUSTOMERS. IT IS APPARENT THAT THE DASH IS ALREADY COMPROMISED DUE TO THESE CRACKS AND GM NEEDS TO CONSIDER THE SAFETY ISSUES POSED WITH THIS DEFECT. *TR

THIS TAHOE HAS 2 CRACKS IN DASH . RIGHT AT THE AIR BAG SPACE & IN FRONT OF THE DRIVER. WHAT IS GOING TO HAPPEN IF THE AIR BAGS DEPLOY. THIS IS A PRODUCT DEFECT. THIS TAHOE HAS ONLY 47K MILES ON IT. THIS IS NOT RIGHT FOR GMC TO DO THIS TO THE BUYERS. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE PASSENGER'S SIDE DASHBOARD BECAME CRACKED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE ENTIRE DASHBOARD HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 60,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

AFTER EVERY RAIN, THE REAR DOORS FILL WITH WATER. I CLEAR THE DRAIN HOLES REGULARLY BUT AFTER EACH RAIN I STILL NEED TO TAKE OFF THE SEAL AND LET THE WATER DRAIN. IF IT IS A HEAVY RAIN, THE DOORS TAKE OVER 15 MINUTES TO DRAIN BECAUSE THEY ARE COMPLETELY FULL. I SHOULD NOT HAVE TO DO THIS AFTER EVERY RAIN. I AM CONCERNED THAT RUST WILL FORM AND THAT THERE WILL BE ELECTRICAL ISSUES. IF I AM NOT HOME FOR SEVERAL DAYS AFTER IT RAINS AND THE TRUCK IS SITTING, THIS MEANS THE WATER IS SITTING IN THERE. AT NIGHT, IF THE TEMPERATURE DROPS BELOW FREEZING, THIS WATER WILL FREEZE IN THE DOORS. THIS NEVER HAPPENED IN MY 2002 TAHOE. *TR

Mileage: 10,000

I WAS DRIVING WEST ON RIO RD. IN CHARLOTTESVILLE, VA, AT ROUGHLY 35 MPH. AT APPROXIMATELY 6:00 PM, A DEER EMERGED FROM THE PASSENGER SIDE OF THE VEHICLE. IT HAPPENED INSTANTANEOUSLY AND AVOIDING THE DEER WAS NOT AN OPTION. IMMEDIATELY AFTER STRIKING THE DEER AT THE FRONT RIGHT BUMPER (UNDERNEATH HEADLIGHT), THE SIDE AIRBAGS DEPLOYED IN MY 2011 CHEVY TAHOE. HOWEVER, THE AIRBAG THAT WAS SUPPOSE TO DEPLOY FROM THE DRIVERS SEAT (ON THE SIDE NEAR SEATBELT) DID NOT DEPLOY. ADDITIONALLY, THE FRONT TWO AIRBAGS (FROM STEERING WHEEL AND DASHBOARD) DID NOT DEPLOY AS WELL. MOREOVER, APPROXIMATELY THREE MONTHS BACK, ANOTHER FAMILY MEMBER ALSO HIT A DEER WITH THE SAME VEHICLE (2011 CHEVY TAHOE) AND AT THAT TIME NO AIRBAGS DEPLOYED. IN THIS INCIDENT THE VEHICLE WAS TRAVELING 70 MPH AND THE DEER STRUCK THE LEFT SIDE OF THE FRONT BUMPER AND NO AIRBAGS DEPLOYED. AT THE TIME, WE DIDN'T EVEN THINK ABOUT DEFECTIVE AIRBAGS, BUT NOW, WE ARE VERY, VERY CONCERNED THAT THERE'S A DEFECT. WE SIMPLY DO NOT KNOW WHAT TO DO. I HAVE CONTACTED CHEVROLET DIRECTLY AND THEY ASSURE ME SOMEONE WILL COME OUT AND LOOK AT THE VEHICLE THIS WEEK SOMETIME. I WOULD BE RELIEVED IF SOMEONE FROM THE NHTSA ALSO INVESTIGATES THESE TWO SCENARIOS. WHAT IS CHEVROLET'S RESPONSIBILITY TO ME AND MY FAMILY IN THESE TWO CASES? AND WHAT IS THE BEST COURSE OF ACTION? FURTHERMORE, I CAN ARRANGE FOR MY INSURANCE ADJUSTOR TO GATHER ANY DOCUMENTATION FROM THE FIRST INCIDENT (WHERE AIRBAGS DID NOT DEPLOY) SUCH AS PHOTOS, REPORTS AND PROVIDE THEM TO YOU. THE VEHICLE IS SITTING IN MY DRIVEWAY BECAUSE I AM WAITING FOR A CHEVROLET REPRESENTATIVE TO COME AND INSPECT IT. I WOULD APPRECIATE YOUR PROMPT ACTION IN THIS MATTER. THANK YOU! *TR

Mileage: 30,000

PURCHASED VEHICLE, AND TWO WEEKS LATER DROVE IT TO THE WASHINGTON COAST FROM BOISE, IDAHO (APPROXIMATELY 630 MILES). WHILE THERE THE BACK DRIVERSIDE REAR SEAT DOOR WORKED FINE. THEN ON THE FOURTH DAY, WE RETURNED FROM AN OUTING, AND IT WAS OKAY. WENT OUT LATER TO GET SOMETHING OUT OF THE CAR AND THE LEFT REAR DOOR WOULD NOT OPEN. EXTERNAL HANDLE COME OUT ABOUT AN INCH AND STAYED OUT (LIKE NO SPRING CONNECTED). DOOR WAS UNLOCKED (BUTTON UP). TRIED THE INSIDE HANDLE AND IT WOULD NOT OPEN THE DOOR EITHER. JUST SWUNG OUT AS NORMAL, BUT DIDN'T OPEN DOOR. THE FOLLOWING DAY WE RETURNED TO BOISE, AND DOOR WAS INOPERATIVE WHOLE WAY HOME. THE FOLLOWING MORNING WE WENT OUT TO UNLOAD SOME MORE THINGS. AND THE DOOR WORKED. I AM TAKING IT INTO THE DEALER WHO SAYS THEY HAVE HAD PROBLEMS SIMILAR TO THIS WITH OTHER TAHOES. CONSIDER THIS A SERIOUS SAFETY FACTOR. IF WE WERE TO HAVE A PASSENGER IN THE CAR AND BE IN AN ACCIDENT AND THE DOOR DIDN'T OPEN, IT COULD BE A FACTOR TO SURVIVAL. ADDITIONALLY, IN THE EVENT OF A WATER ENTRY, SINCE THE REAR WINDOWS ONLY ROLL DOWN HALF-WAY, ESCAPE IS NECESSARY THROUGH THE DOOR. IN THIS CASE, AN INOPERATIVE DOOR COULD RESULT IN DEATH OR SERIOUS INJURY. *KB

Mileage: 1,328

PURCHASED VEHICLE, AND TWO WEEKS LATER DROVE IT TO THE WASHINGTON COAST FROM BOISE, IDAHO (APPROXIMATELY 630 MILES). WHILE THERE THE BACK DRIVERSIDE REAR SEAT DOOR WORKED FINE. THEN ON THE FOURTH DAY, WE RETURNED FROM AN OUTING, AND IT WAS OKAY. WENT OUT LATER TO GET SOMETHING OUT OF THE CAR AND THE LEFT REAR DOOR WOULD NOT OPEN. EXTERNAL HANDLE COME OUT ABOUT AN INCH AND STAYED OUT (LIKE NO SPRING CONNECTED). DOOR WAS UNLOCKED (BUTTON UP). TRIED THE INSIDE HANDLE AND IT WOULD NOT OPEN THE DOOR EITHER. JUST SWUNG OUT AS NORMAL, BUT DIDN'T OPEN DOOR. THE FOLLOWING DAY WE RETURNED TO BOISE, AND DOOR WAS INOPERATIVE WHOLE WAY HOME. THE FOLLOWING MORNING WE WENT OUT TO UNLOAD SOME MORE THINGS. AND THE DOOR WORKED. I AM TAKING IT INTO THE DEALER WHO SAYS THEY HAVE HAD PROBLEMS SIMILAR TO THIS WITH OTHER TAHOES. CONSIDER THIS A SERIOUS SAFETY FACTOR. IF WE WERE TO HAVE A PASSENGER IN THE CAR AND BE IN AN ACCIDENT AND THE DOOR DIDN'T OPEN, IT COULD BE A FACTOR TO SURVIVAL. ADDITIONALLY, IN THE EVENT OF A WATER ENTRY, SINCE THE REAR WINDOWS ONLY ROLL DOWN HALF-WAY, ESCAPE IS NECESSARY THROUGH THE DOOR. IN THIS CASE, AN INOPERATIVE DOOR COULD RESULT IN DEATH OR SERIOUS INJURY. *KB

Mileage: 1,328