2012 CHEVROLET TAHOE Structure Problems
36 complaints about Structure
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Structure Complaints (36)
Developed cracks in dash starting in 2018 and progressively got worse. Rattles when you drive. Driver door pull has also broken in several places and has pinched my hand multiple times. Dealer is aware this is a common problem but will need to replace whole door panel and dash at my expense. Transmission went at 81,000. Chevy, you can do better. I was warned not to buy this, but I took my chances. It feels very lemony sour now.
Dash panel cracked in multiple spots - was like this when we bought it used from a Dealer.
Dashboard cracked in several places
The contact owns a 2012 Chevrolet Tahoe. The contact stated that there were two cracks on the dashboard located near the passenger’s side front air bag housing and near the steering column. There was no impact that could have caused the cracks. The dealer was made aware of the failure but informed the contact that there was no recall for the dashboard and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 162,000.
Mileage: 162,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE DASHBOARD HAD STARTED TO CRACK ON THE DRIVER'S AND PASSENGER'S SIDE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,200.
Mileage: 108,200
THERE WAS A WRECK, WHERE THE OPPOSING DRIVER PULLED OUT TO TAKE A LEFT TURN INTO ONCOMING TRAFFIC, 10 FT IN FRONT OF [XXX] (OWNER OF TAHOE). IMPACT WAS ON FRONT PASSENGER SIDE. AIRBAG DID NOT DEPLOY EFFECTIVELY RESULTING IN [XXX] HAVE A BROKEN NECK AND BONE FUSION. AIRBAGS WERE EXPLODED OPEN. THESE EVENTS MIGHT NOT HAVE OCCURRED IF PROPER EQUIPMENT WAS THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 70,000
I HAVE A CRACK DASH IN 3 OR MORE SPOT AND MY WHEELS ARE CRACKING THE CHROME AWAY
CRACKED DASHBOARD ON A TAHOE, CAN'T BELIEVE GM DOESN'T STAND BEHIND THIS KNOW ISSUE. GOVERNMENT SHOULD NOT BAIL THEM OUT NEXT TIME
Mileage: 120,000
DASHBOARD CRACKED IN TWO DIFFERENT PLACES. FIRST NEAR AIR BAG AND SECOND NEAR STEERING WHEEL. MY STEERING WHEEL MAKES A SQUEAKING NOISE EVER SO OFTEN. TOOK IT IN TO CHEVROLET SHOP AND THEY FOUND NOTHING WRONG. *TR
Mileage: 55,000
I NOTICED THAT MY DASH CRACKED IN TWO PLACES. MY TAHOE IS ALWAYS PARKED IN THE GARAGE AND NOT FROM SUN DAMAGE. I PURCHASED NEW, AND HAD TO TAKE IT BACK TO FIX THE DASH BECAUSE IT WASN'T ALIGNED CORRECTLY. *TR
Mileage: 120,000
MY VEHICLE HAS SEVERAL SIGNIFICANT CRACKS AND BREAKAGE IN THE DASH. I AM VERY CONCERNED ABOUT THE EFFECT THIS WILL HAVE ON THE AIRBAGS IN THE EVENT THEY ARE DEPLOYED. IT ALSO CONCERNS ME THAT THE BROKEN DASH COULD DO MORE HARM TO DRIVER AND OR PASSENGER IN AN ACCIDENT. *TR
APPROXIMATELY 6 MONTHS AGO THE DASH ON THE PASSENGER SIDE STARTED TO CRACK IN MY 2012 CHEVY TAHOE. IT HAS ALWAYS BEEN IN A HEATED GARAGE AND OUT OF THE SUNLIGHT. ON DECEMBER 1, 2015 IS THE DATE I PURCHASED THE VEHICLE AND THE DEALER TALKED ME INTO PUTTING A NANO TECHNOLOGY COATING ON THE ENTIRE VEHICLE TO KEEP IT IN LIKE NEW CONDITION, WHICH COST ME $899. I TOOK IT TO THE DEALERSHIP AND SHOWED THEM AND THEY WERE GOING TO LET ME KNOW IF ABRA WOULD FIX IT, HOWEVER, AFTER 2 MONTHS STILL NO RESPONSE FROM THE DEALERSHIP AND I CONTACTED THEM AGAIN YESTERDAY. THE OTHER THING IS THE DRIVER SIDE DOOR HANDLE HAS CRACKED UNDERNEATH AND SO WHEN YOU CLOSE THE DOOR IT FEELS LIKE YOU ARE GOING TO PULL THE DOOR VINYL RIGHT OFF. I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN BEFORE.
Mileage: 116,000
TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE PASSENGER SIDE AIR BAG HOUSING. THE AIR BAG WAS NOT VISIBLE. PAUL MASSE CHEVROLET (LOCATED AT 1111 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (401) 680-1261) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Mileage: 69,000
DASH IS CRACKED OVER INSTRUMENT PANEL, AND 2 SPOTS OVER THE PASSENGER SIDE AIRBAG. THE CRACKS GET BIGGER EVERYDAY AND MAKES THE DASH RATTLE. BOUGHT IN 2016 AND THE CRACKS JUST KEEP GETTING WORSE. ALONG WITH THE DRIVERS SIDE DOOR HANDLE THAT CRACKED INSIDE.
Mileage: 56,000
TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT HE OWNED THE VEHICLE FOR LESS THAN A MONTH WHEN THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRAME OF THE VEHICLE WAS FAULTY AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILALBLE.
Mileage: 90,000
THIS WEEK THE TEMPERATURE FLUCTUATED DRASTICALLY. MY TAHOE WAS IN THE GARAGE FOR 2 SOLID DAYS. I PULLED IT OUT THE NEXT TWO DAYS AND DROVE TO WORK LIKE ANY NORMAL DAY BUT THE TEMPERATURES WERE COLD IN THE MORNINGS AND WARMED UP THROUGH THE DAY. TODAY WE PULLED THE TAHOE OUT OF THE GARAGE, GOT IN TO GO TO CHURCH AND NOTICED THAT THE DASH HAD CRACKED IN THE UPPER CORNER OF THE AIRBAG COMPARTMENT TOWARDS THE AIR VENT. I AM VERY CONCERNED THAT SHOULD I BE IN AN ACCIDENT AND THE AIRBAG DEPLOY, THAT SHARDS OF PLASTIC WOULD BREAK AND BE IMPELLED THROUGH THE VEHICLE POSSIBLE HARMING MY FAMILY.
Mileage: 75,474
THE DASHBOARD HAS CRACKED RIGHT BESIDE THE AIRBAG. THIS IS A SAFETY HAZARD IN MY EYES.
Mileage: 41,000
TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED AND WAS DETERIORATED FROM THE INSTRUMENT PANEL GAUGES TO THE CENTER OF THE DASHBOARD. THE CONTACT WAS UNABLE TO DETERMINE IF THE FAILURE COULD AFFECT ANY COMPONENTS NEAR THE FRONT OF THE DASHBOARD. THE DEALER (LAKESIDE CHEVROLET, 2005 S GOLIAD ST, ROCKWALL, TX 75087, (972) 961-7103) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE DASHBOARD NEEDED TO BE REPLACED THERE WAS NO CAMPAIGN TO PROVIDE A REMEDY FROM THE MANUFACTURER THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/27/17*LJ *TR
Mileage: 33,429
AFTER 5 YEARS OF GARAGE KEPT VEHICLE, PURCHASED A NEW CAR TO BE KEPT IN GARAGE, ONLY 2 DAYS OF HAVING THIS SUV OUTSIDE THE DASH CRACKS,VERY DISAPPOINTED ON GM CUSTOMER SERVICE I HAVE 6 YR 100000 MILE BUMPER TO BUMPER WARRANTY. I WORRY ABOUT WHERE THE CRACK IS RIGHT BY THE PASSENGER IN DASH AIRBAG
Mileage: 76,000
CRACKING DASH BOARD, PASSENGER SIDE ABOVE AIR BAG ON UPPER LEFT SIDE. NOTICED IT WAS CRACKED AFTER MAKING SEVERAL TRIPS IN VEHICLE.
Mileage: 61,477
CRACKED DASH NEAR AIRBAG. CRACKS APPEARING ALONG DASHBOARD. IF AIRBAG DEPLOYS, SHARP PLASTIC SHARDS WILL BE PROPELLED AT HIGH SPEEDS.
Mileage: 73,000
MULTIPLE CRACKS IN DASH. PURCHASED THIS VEHICLE USED WITH CRACKS ALREADY PRESENT. ONE CRACK GREW AND OPENED INTO A HOLE IN FRONT OF STEERING WHEEL.
Mileage: 38,500
CRACKED DASHBOARD. PLEASE HELP, MY DASHBOARD IS CRACKED IN THE MIDDLE CORNER BY THE PASSENGER AIRBAG. I PUT THE SCREEN UP IN MY WINDSHIELD WHEN THE CAR IS PARKED IN ORDER TO PROTECT IT FROM THE SUN AND THEN ONE DAY WHILE I WAS DRIVING I HEARD A POP AND THE DASH HAD A BIG CRACK ALL THE WAY THROUGH IT. *TR
Mileage: 54,500
TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK THAT SPREAD TO THE AIR BAG AREA. THE DEALER DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
DASH CRACK.AS I WAS CLEANING THE VEHICLE I NOTICED THAT A CRACK HAD FORMED ON THE PASSENGER SIDE RIGHT ABOVE THE AIRBAG
Mileage: 43,396
MY DASH BOARD IS CRACKED IN TWO LOCATIONS, ONE ABOVE THE PASSENGER SEAT AIRBAG. I AM CONCERNED THAT IT WILL CAUSE INJURY IF THE AIR BAG IS INFLATED. THE VEHICLE IS IN EXCELLENT CONDITION AND HAS BEEN IN NO ACCIDENTS. THE DASHBOARD MATERIAL IS DEFECTIVE AND HAS FAILED.
Mileage: 100,000
THERE IS A LARGE CRACK IN DASHBOARD ABOVE THE STEERING WHEEL. THE VEHICLE IS GARAGE KEPT AND WE HAVE FOUND THIS IS A COMMON PROBLEM WITH OUR MODEL. WE FEEL THAT IN A COLLISION THE DASH COULD SPLINTER AND SHARP EDGES COULD CAUSE INJURIES TO DRIVER AND PASSENGERS. THE MANUFACTURER BELIEVES THIS WOULD NOT HAPPEN. HOWEVER, HOW CAN THEY ACCOUNT FOR AN INFINITE NUMBER OF VARIABLES IN AN ACCIDENT? WE WERE OFFERED A DISCOUNT FOR A REPAIR AT THE DEALERSHIP, YET THE AMOUNT WAS STILL NEAR $600. IT IS A SAFETY ISSUE AND WE SHOULDN'T INCUR ANY COSTS!
Mileage: 42,000
VEHICLE WAS STATIONARY AND I NOTICED A CRACK IN THE DASH BOARD RIGHT ON THE PASSENGER SIDE AIR BAG. THRU SOME RESEARCH I CAME ACROSS A PENDING CLASS ACTION LAWSUIT FOR THIS ISSUE AFFECTING THOUSANDS OF GM CUSTOMERS. THIS VEHICLE HAS ONLY 35,000 MILES ON IT.
Mileage: 35,000
2 CRACKS AROUND FRONT PASSENGER SIDE AIRBAG DASH BOARD. HAPPENED WITHIN THE PAST MONTH.
REAR DOOR ARE NOT DRAINING. THE DRAIN HOLES ARE PLUGGED DUE TO THE OUTSIDE. THE REAR DOORS FILL UP WITH WATER.
Mileage: 69,000
THE DASHBOARD ON THE DRIVER'S SIDE ABOVE THE ODOMETER HAS CRACKED, AS WELL AS THE DASHBOARD ON THE PASSENGER'S SIDE ON LEFT HAND CORNER OF THE AIRBAG. THE VEHICLE IS WELL TAKEN CARE OF AND NEVER TAKEN OFF ROAD. I NOTICED THE CRACKS WHEN I GOT INTO MY VEHICLE ONE MORNING. THE CRACKS JUST SEEMED TO APPEAR OVERNIGHT.
Mileage: 91,000
DASH BOARD ON DRIVE AND PASSENGERSIDE ARE CRACK
Mileage: 59,000
TWO CRACKS IN THE DASHBOARD, ONE MAJOR CRACK ABOVE THE INSTRUMENT PANEL AND THE OTHER WITH THE PASSENGER AIRBAG. VEHICLE ONLY HAS 42K MILES ON IT AND HAS BEEN METICULOUSLY TAKEN CARE OF. LARGER CRACK ABOVE INSTRUMENT PANEL IS SPREADING, CAN HEAR IT CRACKING WHEN DRIVING OR STARING UP THE CAR.
Mileage: 42,000
ONE MORNING I CAME OUT TO FIND A 1/4 INCH CRACK IN THE DASHBOARD IN FRONT OF THE INSTRUMENT PANEL. AFTER A COUPLE DAYS IT GREW TO ABOUT AN INCH. I KEEP THE TRUCK IN SHOWROOM CONDITION AND AM SHOCKED TO FIND HOW COMMON THIS IS ON $64,000 TRUCKS WITHIN 1-3 YEARS OF OWNERSHIP. IT'S UNACCEPTABLE. MY 1998 TAHOE INTERIOR WAS PERFECT AND IT HAD 300,000 MILES. THE CRACK APPEARED OVERNIGHT.
Mileage: 75,000
WHILE TURNING LEFT (TAHOE) WITH A PROTECTED GREEN ARROW AT AN X-SHAPED INTERSECTION, VEHICLE (KIA SEDAN) AT FAULT FAILED TO YIELD AND ENTERED THE INTERSECTION AT SPEEDS UPWARDS OF 40 MPH FROM THE LEFT OF THE TAHOE. FRONT-IMPACT COLLISION OCCURRED; DUE TO THE SHAPE OF THE INTERSECTION AND THE VELOCITY OF THE IMPACT, TAHOE STRUCK PASSENGER SIDE OF KIA SEDAN. TRAJECTORY OF IMPACT CAUSED DIRECTIONAL CHANGES IN UPWARDS OF 90* FOR BOTH VEHICLES; THE FORCE OF THE PRIMARY ACCIDENT DESCRIBED ABOVE ALSO CAUSED MENTIONED VEHICLES TO COLLIDE WITH LEFT REAR OF ANOTHER VEHICLE (HONDA SEDAN), CAUSING NEAR 360* ROTATION OF THE HONDA SEDAN. DUE TO THE FORCE OF IMPACT, FRONT & SIDE AIRBAGS DEPLOYED ON BOTH THE KIA SEDAN AND THE HONDA SEDAN, BUT FAILED TO DEPLOY ON THE TAHOE. SCENE INDICATED THAT THE KIA SEDAN MADE NO ATTEMPT TO BRAKE OR DECREASE SPEED PRIOR TO COLLISION; POSTED SPEED LIMIT AT INTERSECTION IS 40 MPH. FORCE WAS SUCH THAT AFTER THE COLLISION, TAHOE TRANSMISSION WAS IN DRIVE, BUT REMAINED AT A COMPLETE STOP. DAMAGE SUSTAINED ON THE TAHOE INCLUDE FRONT-END BODY DAMAGE, ENGINE DAMAGE (VEHICLE REQUIRED TOWING AND WAS INOPERABLE), AND FRAME DAMAGE, AT A MINIMUM. IN ADDITION, ENGINE SERVICE LIGHTS AS WELL AS ONSTAR VEHICLE DIAGNOSTIC REPORTS INDICATE THAT THE AIRBAG SYSTEM, ANTILOCK BRAKING SYSTEM, AND THE STABILITRAK STABILITY CONTROL SYSTEM ALSO SUSTAINED DAMAGE AND REQUIRE ATTENTION. MULTIPLE FIRST-RESPONDERS COMMENTED ON THE ODDITY THAT, GIVEN THE DAMAGE SUSTAINED BY THE TAHOE AND THE VELOCITY AT IMPACT, THE AIRBAGS DEPLOYED ON ALL VEHICLES BUT THE TAHOE. *TR
Mileage: 40,000
2012 CHEVROLET TAHOE. CONSUMER WRITES IN REGARDS TO CRASH WHILE DRIVING SAFELY *TGW THE CONSUMER STATED THE DRIVER OF THE VEHICLE WAS DRIVING ACROSS A PARKING LOT, WHEN SUDDENLY HE STRUCK A LIGHT POLE AND CAUSED OVER $10,000 WORTH OF DAMAGE. THE DRIVER MADE A COMMENT ABOUT THE VEHICLE HAVING A HUGE BLIND SPOT. *JB