2023 CHEVROLET TAHOE Unknown Or Other Problems

While driving down the road, we heard what sounded like a gunshot into our vehicle! I pulled over and my top panoramic sunroof had exploded! There was no “point of impact” - no rock or falling debris, we were only going 45mph. It blew up and left fracture lines throughout the sunroof glass from the explosion. I just bought this car less than a month ago from the dealership (used but only 33k miles).

I purchased a brand-new 2023 Chevrolet Tahoe. One of the key reasons for choosing this vehicle was its built-in safety and connectivity features, including the OnStar system. I also pay more than $50/month for an OnStar subscription, trusting that the service would provide essential safety functionality. Recently, the OnStar system in my vehicle stopped working. I received no warning, no service bulletin, and no notice from GM or OnStar of thhe failure or that this was a known issue. Upon diagnosis, I was informed that the OnStar module had failed and would need to be replaced—at a cost of $822 out of pocket. OnStar is a core safety feature that GM actively promotes as part of the vehicle’s value and security. For such a critical system to fail in a vehicle that is barely two years old is unacceptable. I believe this constitutes a product defect that GM/OnStar should be held accountable for, especially since multiple consumers are reporting similar issues on public forums. Most of all I had no indication in the vehicle of the failure; there was no check engine or issue light indicating a failure. When I called onstar the only explanation I got was that I should have noticed that the onstar light was out. That’s not sufficient for a safety item you expect to work like the breaks.

At a stoplight vehicle wanted to stall out Motor was shaking

While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.

While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.

I am writing to express my deep frustration with a recent issue I have encountered with my brand new 2023 Chevrolet Tahoe (VIN: [XXX] ). Following the expiration of my complimentary OnStar subscription, I discovered that all voice-activated and Bluetooth functions are inoperable unless I purchase a separate wireless plan at $25 / month which I cannot afford. This is a stark contrast to my previous six Chevrolets, all of which allowed hands-free phone calls and navigation functionalities via Bluetooth without requiring an additional subscription. I have contacted two Chevrolet dealerships, spoken with numerous employees, and reached out to OnStar, spending a total of nearly two hours on the phone attempting to resolve this issue. Unfortunately, no solution has been found. My primary concern is safety. Manually operating my phone while driving is unacceptable, and in some states illegal, putting myself and others at risk. Additionally, the lack of hands-free navigation significantly detracts from the convenience and value of the vehicle. While I appreciate the technological advancements in the 2023 Tahoe, the current system feels restrictive and potentially detrimental to customer safety. I understand the potential for additional revenue through data plans, but I believe the potential for unsafe driving and safety concerns outweighs this consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Message on car states: Service Door Latch System First, the driver door stopped locking and latching. Then, days later the rear doors also stopped locking. The dealership is recommending to replace the door latches on the inside of the door and it is very expensive.

Exhaust leaks in to the cab. This has happened on several Chevrolet Tahoe Police Package Vehicle models that we have. Here are the Vin #'s [XXX] [XXX] [XXX] [XXX] [XXX] Several other Sheriff's Offices have had the same issues with their Tahoe PPV's- Big Stone County, Dodge County, Itasca County, and Rice County have all experienced the same issues with their Tahoe’s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving down a street we heard a loud boom almost sounded like something exploded We looked around but saw nothing. Then started hearing noises from the sunroof Sure enough it had exploded Not cracked And it is smashed outwardly not in therefore not something that hit it or caused impact from the outside in. We researched it and seems to be a known ongoing issue. Very dangerous as it is happening more and more. It definitely startled us and could have been a scary situation if we had been on the highway. Also dangerous if that glass falls on you while driving.

Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.