High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Burning oil. There is something wrong. I took it to the dealership i still have warranty i really think this needs to be looked into.
Burning oil. There is something wrong. I took it to the dealership i still have warranty i really think this needs to be looked into.
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Months ago I was driving, my 2020 traverse I hit the brakes and I heard a weird grinding noise & my car started wobbling, I figured I needed my brakes pads changed, I took it to Waldorf Chevy they looked at the brakes and told me everything was good I didn’t need pads and everything was ok, they said sometimes the pads get dust on them causing them to squeak, and wobble, i had the front pads replace at a local shop they also looked at the back brakes and said the back pads were good, sometime later I was heading to work I stopped at a gas station and the car wouldn’t start. On the Chevy app it said my antilock brake system and stability control needs serviced which was weird it gave no warning I had it diagnosed the mechanic said the engine seized I towed it to another shop they said the same thing I towed it to Chevy they insisted it was the battery I told them it was the engine, they later said the engine seized but not before charging me $500 for a diagnostic, $371 battery plate. I got oil changes regularly and often did preventive maintenance.
Months ago I was driving, my 2020 traverse I hit the brakes and I heard a weird grinding noise & my car started wobbling, I figured I needed my brakes pads changed, I took it to Waldorf Chevy they looked at the brakes and told me everything was good I didn’t need pads and everything was ok, they said sometimes the pads get dust on them causing them to squeak, and wobble, i had the front pads replace at a local shop they also looked at the back brakes and said the back pads were good, sometime later I was heading to work I stopped at a gas station and the car wouldn’t start. On the Chevy app it said my antilock brake system and stability control needs serviced which was weird it gave no warning I had it diagnosed the mechanic said the engine seized I towed it to another shop they said the same thing I towed it to Chevy they insisted it was the battery I told them it was the engine, they later said the engine seized but not before charging me $500 for a diagnostic, $371 battery plate. I got oil changes regularly and often did preventive maintenance.
2020 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE PEDAL. THE CONSUMER STATED 3 TIMES SINCE THE PURCHASE OF THE VEHICLE, THE CONSUMER'S FOOT SLIPPED UNDER THE BRAKE WHEN ATTEMPTING TO REVERSE.
2020 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE PEDAL. THE CONSUMER STATED 3 TIMES SINCE THE PURCHASE OF THE VEHICLE, THE CONSUMER'S FOOT SLIPPED UNDER THE BRAKE WHEN ATTEMPTING TO REVERSE.
WHILE DRIVING AT SLOW SPEED AFTER RELEASING THE EMERGENCY BRAKE THERE IS A SQUEAK COMING FROM THE REAR OF THE VEHICLE. IT FEELS LIKE THE BRAKE STAYS A BIT ENGAGE
WHILE DRIVING AT SLOW SPEED AFTER RELEASING THE EMERGENCY BRAKE THERE IS A SQUEAK COMING FROM THE REAR OF THE VEHICLE. IT FEELS LIKE THE BRAKE STAYS A BIT ENGAGE
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 50 MPH AND WHEN VEHICLES A HEAD OF HIM STARTED TO SLAM ON THEIR BRAKES, THE CONTACTS HUSBAND THEN DEPRESSED ON THE BRAKE PEDAL BUT THE STEERING WHEEL AND THE BRAKES ON THE VEHICLE LOCKED WHICH CAUSED THE VEHICLE TO SLID CRASHING INTO THE REAR END OF A UTILITY TRUCK IN FRONT OF HIM. THE VEHICLE THEN CAUGHT ON FIRE. THE AIR BAG DID DEPLOY. NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE UTILITY TRUCK DRIVER ON THE SCENE. THERE WERE NO INJURIES REPORTED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND WHERE THEN THE INSURANCE COMPANY HAD THE VEHICLE TOWED WHERE THEY PLAN TO INSPECT THE VEHICLE. THE LOCAL DEALER NOR THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 50 MPH AND WHEN VEHICLES A HEAD OF HIM STARTED TO SLAM ON THEIR BRAKES, THE CONTACTS HUSBAND THEN DEPRESSED ON THE BRAKE PEDAL BUT THE STEERING WHEEL AND THE BRAKES ON THE VEHICLE LOCKED WHICH CAUSED THE VEHICLE TO SLID CRASHING INTO THE REAR END OF A UTILITY TRUCK IN FRONT OF HIM. THE VEHICLE THEN CAUGHT ON FIRE. THE AIR BAG DID DEPLOY. NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE UTILITY TRUCK DRIVER ON THE SCENE. THERE WERE NO INJURIES REPORTED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND WHERE THEN THE INSURANCE COMPANY HAD THE VEHICLE TOWED WHERE THEY PLAN TO INSPECT THE VEHICLE. THE LOCAL DEALER NOR THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
DRIVING AT LOW SPEED THROUGH PARKING LOT. FELT A SNAP UNDER BRAKE PEDAL. IMMEDIATELY KNEW SOMETHING WAS WRONG. COASTED AT LOW SPEEDS TO OPEN AREA AS BRAKE PEDAL WAS NOT WORKING. EXITED NOTED BRAKE FLUID EVERYWHERE AND WHAT APPEARS TO BE A BRAKE LINE HANGING UNDER CAR. CAR TOWED. CURRENTLY AT DEALER. HAVE PICTURE. UNABLE TO UPLOAD.
DRIVING AT LOW SPEED THROUGH PARKING LOT. FELT A SNAP UNDER BRAKE PEDAL. IMMEDIATELY KNEW SOMETHING WAS WRONG. COASTED AT LOW SPEEDS TO OPEN AREA AS BRAKE PEDAL WAS NOT WORKING. EXITED NOTED BRAKE FLUID EVERYWHERE AND WHAT APPEARS TO BE A BRAKE LINE HANGING UNDER CAR. CAR TOWED. CURRENTLY AT DEALER. HAVE PICTURE. UNABLE TO UPLOAD.
BRAKE FAILURE ON A 2 DAY OLD CHEVY TRAVERSE SEQUENCE OF EVENTS . . . 1.I PURCHASED A CHEVROLET TRAVERSE FROM LAWRENCE CHEVROLET ON TUESDAY, JANUARY 14, 2020 AND TOOK DELIVERY AT ABOUT 5:00PM. 2.WHILE MY WIFE WAS DRIVING ON THURSDAY, JANUARY 16, 2020, WE EXPERIENCED A LOW SPEED BRAKE FAILURE. THIS OCCURRED WHILE ON THE WAY TO DULLES AIRPORT AT ABOUT 6:00PM. THE BRAKES WERE SLOWLY APPLIED AND THEY DID NOT RESPOND. THE BRAKES WERE THEN PRESSED HARD AND THEY DID NOT RESPOND. I (MIKE) REACHED OVER TO TRY SHIFTING THE CAR INTO PARK BUT WAS UNSUCCESSFUL AND THE CAR DRIFTED AT A VERY LOW SPEED, 'A WALKING SPEED,' AND INTO THE BACK OF A TRACTOR TRAILER. WE HAD VERY AMPLE SPACE TO STOP HOWEVER THE BRAKES SIMPLY DID NOT RESPOND. MINIMAL DAMAGE OCCURRED TO THE VEHICLE'S FRONT. I IMMEDIATELY CHECKED TO SEE IF SOMETHING WAS IN THE WAY OF THE BRAKES PEDAL (A FLOOR MAT OR OTHER OBSTRUCTION) AND THERE WAS NO OBSTRUCTION. I COULD SEE, AND I AM CERTAIN, THAT HEATHER HAD HER FOOT ON THE BRAKE PEDAL. 3.GLENDA (ONSTAR/GM) ESTABLISHED CASE NUMBER 9-5760767809 AND SET UP A TOW TO OURISMAN CHEVROLET OF ROCKVILLE, MD. 4.I WAS GREETED BY ROBERTO (SERVICE MANAGER?) AND HELPED BY BOTH ROBERTO AND ALLEN KRUM (ASSISTANT SERVICE MANAGER). THEY ALSO TOOK DOWN A DESCRIPTION OF THE INCIDENT AND THEY GAVE ME A RENTAL CAR. OF NOTE, THEY SAID THAT SOMEONE OUTSIDE OF THE DEALERSHIP (A GM REP?) WOULD BE COMING TO LOOK OVER THE CAR.
BRAKE FAILURE ON A 2 DAY OLD CHEVY TRAVERSE SEQUENCE OF EVENTS . . . 1.I PURCHASED A CHEVROLET TRAVERSE FROM LAWRENCE CHEVROLET ON TUESDAY, JANUARY 14, 2020 AND TOOK DELIVERY AT ABOUT 5:00PM. 2.WHILE MY WIFE WAS DRIVING ON THURSDAY, JANUARY 16, 2020, WE EXPERIENCED A LOW SPEED BRAKE FAILURE. THIS OCCURRED WHILE ON THE WAY TO DULLES AIRPORT AT ABOUT 6:00PM. THE BRAKES WERE SLOWLY APPLIED AND THEY DID NOT RESPOND. THE BRAKES WERE THEN PRESSED HARD AND THEY DID NOT RESPOND. I (MIKE) REACHED OVER TO TRY SHIFTING THE CAR INTO PARK BUT WAS UNSUCCESSFUL AND THE CAR DRIFTED AT A VERY LOW SPEED, 'A WALKING SPEED,' AND INTO THE BACK OF A TRACTOR TRAILER. WE HAD VERY AMPLE SPACE TO STOP HOWEVER THE BRAKES SIMPLY DID NOT RESPOND. MINIMAL DAMAGE OCCURRED TO THE VEHICLE'S FRONT. I IMMEDIATELY CHECKED TO SEE IF SOMETHING WAS IN THE WAY OF THE BRAKES PEDAL (A FLOOR MAT OR OTHER OBSTRUCTION) AND THERE WAS NO OBSTRUCTION. I COULD SEE, AND I AM CERTAIN, THAT HEATHER HAD HER FOOT ON THE BRAKE PEDAL. 3.GLENDA (ONSTAR/GM) ESTABLISHED CASE NUMBER 9-5760767809 AND SET UP A TOW TO OURISMAN CHEVROLET OF ROCKVILLE, MD. 4.I WAS GREETED BY ROBERTO (SERVICE MANAGER?) AND HELPED BY BOTH ROBERTO AND ALLEN KRUM (ASSISTANT SERVICE MANAGER). THEY ALSO TOOK DOWN A DESCRIPTION OF THE INCIDENT AND THEY GAVE ME A RENTAL CAR. OF NOTE, THEY SAID THAT SOMEONE OUTSIDE OF THE DEALERSHIP (A GM REP?) WOULD BE COMING TO LOOK OVER THE CAR.