2002 CHEVROLET VENTURE Structure Problems

19 complaints about Structure

19
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0
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0
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0
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This Problem Across All Years

All Structure Complaints (19)

Jun 26, 2014

ON THE WAY TO TAKING MY SON TO WORK, I NOTICED A LOUD BUZZING SOUND COMING FROM THE REAR PASSENGER SIDE OF MY 2002 CHEVY VENTURE VAN. UPON CHECKING THE DASHBOARD FOR A WARNING SIGNAL, THERE WEREN'T ANY WARNING LIGHT'S DISPLAYED.I JUST RECENTLY HAD REAR BRAKE WORK DONE AND I'M NOT SURE IF THAT IS THE PROBLEM. ALSO, I HAVE BEEN NOTICING A LOUD PITCHED WHISTLING SOUND THAT STARTS AT ABOUT 20 MPH AND STOPS AT ABOUT 45 MPH. THERE IS A RATTLING NOISE THAT ACCOMPANIES THE WHISTLING SOUND WHEN THE CAR IS IN ACCELERATION. *TR

Mileage: 195,000

Oct 31, 2011

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,669 AND THE CURRENT MILEAGE WAS 107,000.

Mileage: 96,669

Jun 2, 2011

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.

Mileage: 123,000

Feb 2, 2009

PAINT PEELING ON THE BODY'S EXTERIOR ALONG WITH SURFACE RUST THAT WAS DENIED REPAIR BECAUSE CHEVY AND THE GM DEALER INFORMED US AFTER 3 YEARS 36,000 MILES THE CORROSION MUST BE RUSTED THROUGH THE BODY IT SELF RESULTING IN A HOLE. WARRANTY EXPIRED 08/2008 AND NOW 02/2009 THERE ARE SIGNS OF RUST THROUGH CORROSION THAT COULD POSSIBLY BEAR THE CONSEQUENCE OF FAILING A SAFE PA STATE VEHICLE INSPECTION. *TR

Mileage: 78,306

Aug 18, 2005

DT: 2002 CHEVROLET VENTURE. CONSUMER IS HANDICAPPED AND HAS TO DRIVE LEFT FOOTED. WITHIN THE FIRST YEAR OF OWNING THE VENTURE OPENED LEFT SLIDING MANUAL DOOR AND THE DOOR FELL OFF THE TRACKS AND FELL ONTO THE CONSUMER. THIS WAS IN NOVEMBER OF 2002. CONSUMER'S BROTHER PUT THE DOOR BACK ON THE TRACKS AND SLED IT AS FAR AS IT WOULD GO, BUT WOULD NOT CLOSE. DROVE THE VAN TO DEALERSHIP, THEY SAID THEY FIXED IT. CONTINUED TO HAVE DOOR PROBLEMS, AND VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP. AUGUST OR SEPTEMBER OF 2004, THE DOOR FELL OFF AGAIN. STOPPED AND HAD HELP PUTTING IT BACK ON. TOOK IT BACK TO DEALERSHIP, THEY SAID THEY FIXED IT AGAIN. THEN, THE SLIDING DOOR OVERLAPPED THE DRIVERS DOOR, PINING THE CONSUMER IN VEHICLE. TOOK BACK TO DEALERSHIP AND THIS TIME IT WAS OUT OF WARRANTY, AND CONSUMER HAD TO PAY TO HAVE IT FIXED. CURRENTLY, THE WINDOW WAS MOVING FROM THE WIND THAT WAS COMING AROUND THE DOOR. CALLED THE MANUFACTURER, AND I TOLD THEM THAT DOOR NEEDED TO BE FIXED AGAI. CURRENTLY, THE CAR WAS PARKED IN CONSUMER'S DRIVEWAY AWAITING REPAIRS. THE RIGHT DOOR WAS NOW SHOWING THE SAME PROBLEMS, THE DEALERSHIP CHANGED THE RIGHT DOOR MODULE DUE TO A RECALL. THIS FIXED THE RIGHT DOOR. THE DOOR HAS NO HANDLES TO BE ABLE TO SHUT THE DOOR ,AND CONSUMER MUST SLIDE THE DOOR USING THE WINDOW, AND THIS WAS UNSAFE. THE DEALERSHIP PUT NEW SEAT BELTS IN BECAUSE THEY SAID THE SEAT BELTS WERE CAUSING THE DOOR PROBLEM . THE NEW SEAT BELTS DO NOT RETRACT. THE SEAT LATCH BY THE RIGHT REAR DOOR BROKE, COULD NOT MOVE THE SEAT IN ANY WAY. ABOUT 2 MONTHS AGO, WHILE DRIVING STOPPED AT A STOP SIGN AND SMELLED GAS. THE O RING HAD A DEFECT THAT CAUSED THIS, ACCORDING TO THE DEALERSHIP. *AK

Mileage: 25,000

Jun 8, 2005

CHEVROLET VENTURE AUTOMATIC SLIDING DOOR IS MALFUNCTIONING.*MR THE DOOR OPENS AS THE CONSUMER IS TRYING TO CLOSE IT, AND GOES BACK AND FORTH UNTIL IT EVENTUALLY REMAINS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO PERMANENTLY RECTIFY THE PROBLEM. THE CONSUMER HAS ELECTED TO TURN OFF THE AUTOMATIC DOOR AND OPERATE IT MANUALLY. *NM *NM

Mar 16, 2005

THE RIGHT SIDE SLIDING DOOR WILL NOT OPEN PROPERLY AND WAS MAKING A CLICKING NOISE WHEN IT WAS CLOSED, SOUNDING LIKE IT WAS GOING TO PROP OPEN. CONSUMER WILL TAKE VEHICLE TO DEALER FOR THE SECOND TIME BECAUSE THIS COULD NOT PROVIDE SUFFICIENT PROTECTION INSIDE THE VEHICLE TO THE PASSENGERS.*AK

Jan 26, 2005

THE SLIDING DOOR WOULD NOT REOPEN WHEN A OBJECT IS IN THE PATH OF CLOSING AS DESIGNED TO DO. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONSUMER SUSTAINED INJURIES TO THE LOWER TORSO. *AK

Mileage: 38,000

Nov 3, 2004

THE SLIDING DOOR DOES NOT RETRACT AS IT SHOULD. THE DEALER STATED THE VEHICLE FUNCTIONED AS DESIGNED. *JB EXCESSIVE PRESSURE TO REVERSE DOOR WHEN CLOSING. *TC

Mileage: 35,500

Aug 17, 2004

INTERMITTENTLY THE SLIDING DOOR ON DRIVER'S SIDE WAS LOCKED AND COULDN'T BE OPENED UP. ON AUGUST 16, 2004. A 23 MONTH OLD CHILD'S HAND GOT STUCK IN THE DOOR. CHILD WAS TAKEN TO THE HOSPITAL. DEALERSHIP HAS BEEN NOTIFIED. *AK

May 7, 2004

CONSUMER FRACTURED WRIST WHEN ARM GOT CAUGHT UP ON THE POWER REAR DOOR. (NAR)*MR THE CONSUMER COULD NOT GET HER HAND OUT OF THE DOOR HANDLE BECAUSE HER ELBOW WAS AGAINST THE SEAT BACK. THE CONSUMER SUFFERED TWO AND A HALF MONTHS OF PAIN AND INCONVENIENCE WHILE THE WRIST HEALED. THE CONSUMER BELIEVES THE DEIGN OF THE DOOR CAUSED THIS ACCIDENT THEREFORE SHE IS REQUESTING FINANCIAL COMPENSATION. *NM *CB PE04064.PCO

Jan 14, 2004

OWNER STATES THAT FRONT DOORS DO NOT UNLOCK FROM THE INSIDE OF VEHICLE. DEALERSHIP HAS BEEN NOTIFIED. *AK THE DOOR COULD NOT BE UNLOCKED BY USING THE REMOTE OR DOOR SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE DEALER CLEANED THE ELECTRICAL CONTACTS AND ADVISED THE CONSUMER TO RETURN IF THE PROBLEM PERSIST. *NM

Mileage: 12,256

Oct 29, 2003

I PURCHASED A NEW 2002 CHEVY VENTURE ON 10/15/01. ONE WEEK AFTER I PURCHASED THE VAN THE DRIVER SIDE POWER SLIDING DOOR MALFUNCTIONED. IT CLOSED TO WITHIN AN INCH AND THEN SPONTANEOUSLY BOUNCED BACK OPEN. IT MALFUNCTIONED NO MATTER WHICH METHOD I USED TO CLOSE THE DOOR (PRESSING THE OVERHEAD CONSOLE BUTTON, THE DOOR BUTTON OR THE REMOTE BUTTON.) I HAD TO MANUALLY PUSH THE DOOR CLOSED WHEN IT OCCURRED. FOR A WHILE, I THOUGHT I WAS ACCIDENTALLY HITTING THE REMOTE BECAUSE THE MALFUNCTION DOES NOT OCCUR ALL THE TIME. RATHER, IT HAPPENS OFF AND ON, SOMETIMES SEVERAL TIMES A WEEK AND THEN NOT AGAIN FOR A FEW WEEKS. IT CONTINUED TO MALFUNCTION SPORADICALLY AND I RETURNED TO THE DEALER SERVICE DEPT THE FIRST TIME ON 2/1/02. IT HAS BEEN IN FOR SERVICE FOR THIS PROBLEM 9 TIMES AND STILL CONTINUES TO MALFUNCTION. ON ONE RECENT OCCASION MY 4-YEAR-OLD SON WAS STRUCK IN THE BACK OF THE HEAD WHEN THE DOOR MALFUNCTIONED WHILE HE WAS STANDING NEXT TO THE VAN. I NOTIFIED CHEVROLET'S CUSTOMER ASSISTANCE CENTER AND THEY ADVISED ME TO BRING THE VAN IN FOR SERVICE AGAIN. I COMPLIED, BUT THE DOOR CONTINUES TO MALFUNCTION. WHEN THE CUSTOMER SERVICE CENTER FOLLOWED UP AND I TOLD THEM THAT THE DOOR STILL IS NOT WORKING PROPERLY, THEY SAID THAT I SHOULD BRING IT IN FOR SERVICE AGAIN (FOR THE 10TH TIME). I ALSO HAVE A PROBLEM WITH THE VENTILATION SYSTEM. FOR SOME UNKNOWN (TO ME) REASON, THE AIR CONDITIONER (A/C) STARTS TO SMELL HORRIBLY FOUL. IT HAS BEEN SERVICED ON 4 OCCASIONS FOR THIS PROBLEM. THE MOST RECENT TIME (IN AUGUST 2003), THE TECHNICIANS REMOVED ALL HOSE AND DUCT WORK AND CLEANED IT WITH BLEACH AND CLEANER. THE FOUL ODOR RETURNED WITHIN 2 WEEKS. I HIRED A CONSULTING FIRM TO PERFORM AN AIR ANALYSIS ON THE VAN AND THE LAB RESULTS INDICATED THAT 2 SPECIES OF MOLD SPORES ARE STILL PRESENT IN THE DUCT WORK. AGAIN, CHEVROLET CUSTOMER ASSISTANCE CENTER IS AWARE OF THE PROBLEM AND THEY ADVISED ME TO RETURN TO THE DEALER FOR SERVICE. *LA

Aug 15, 2003

THE AUTOMATIC DOOR FAILED TO RELEASE FROM THE INTERIOR AND A CHILD'S FINGER BECAME CAUGHT IN THE DOOR. THE CONSUMER HAD TO USE A CROWBAR TO RELEASE THE CHILD'S FINGER. THE CONSUMER REQUESTED THE DOOR BE REPLACED WITH A MANUAL DOOR, HOWEVER GM REFUSED, BECAUSE THEY STATED THE DOOR PERFORMED AS DESIGNED. *AK JB

Feb 20, 2003

THE SLIDING DOOR DID NOT CLOSE ALL THE WAY.*JB

Sep 25, 2002

CONSUMER STATES THAT THE VEHICLE IS NOT EQUIPED WITH A SAFETY DEVICE WHICH PREVENTS THE DOOR FORM OPENING IF SOMETHING IS IN IT'S PATH AND A A RESULT A PASSENGER WAS INJURED, THE SAFETY DEVICE WORKS WHEN THE DOOR IS CLOSING BUT NOT WHILE IT IS OPENING. NLM *YH

Sep 4, 2002

THE WINDSHIELD LEAKED WATER DOWN THROUGH THE OVERHEAD INSTRUMENT CLUSTER ALONG TO THE TOP OF THE WINDOW. *TT THE VEHICLE STALLED, HESITATED DURING ACCELERATION AND THE PASSENGER WINDOW HAD BECOME INOPERATIVE. THE SERVICE TECH FOUND CORROSION IN SOME WIRES. *SCC *CB *JB

Feb 7, 2002

THE VEHICLE IS A RENTAL VEHICLE. CUSOTMER RENTED THE VAN AND WENT OUT TO THE LOT TO PUT HIS BELONGINS IN THE VEHICLE. WHEN HE PULLED ON THE HANDLE TO CLOSE THE HATCH, THE PLASTIC HOUSING BROKE AND THE HANDLE CAME LOOSE, THERE IS A METAL BOLD THAT WAS ATTACHED TO THE PLASTIC, THAT PIECE CUT THE CUSTOMERS HAND RIGHT HAND, BETWEEN HIS THUMB AND INDEX FINGER. HIS WOUND WAS CLEANED BY THE FIRST AID AT THE AIRPORT AND THEN WE TRANSPORTED HIM TO DEL SOL MEDICAL CENTER WHERE HIS WOUND WAS SEALED WITH MEDICAL "GLUE" INSTEAD OF STITCHES AND HE RECEIVED A TETANUS SHOT. *AK

Feb 7, 2002

THE REAR HANDLE ON THE REAR HATCH BROKE, THE PLASTIC HOUSING THAT HOLDS THE HANDLE BROKE, LIKE IF THE PLASTIC IS NOT STRONG ENOUGH TO SUPPORT THE FORCES EXERTED ON THE HANDLE.