2017 CHEVROLET VOLT Unknown Or Other Problems

113 complaints about Unknown Or Other

113
Complaints
2
Crashes
4
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (113)

Jan 10, 2026

Experiencing intermittent propulsion system failure with multiple simultaneous warning messages on 2017 Chevrolet Volt at approximately 59,000 miles. WARNINGS DISPLAYED: - "Propulsion Power Reduced" message - "Check Tire Pressure Monitoring System" (false alert - all tires properly inflated and recently replaced) - Multiple dashboard warning lights including exclamation point indicators - Vehicle exhibits abnormal driving characteristics PATTERN: Issue occurs intermittently while driving. Vehicle can be restarted and may operate normally afterward, then fault returns unpredictably. SAFETY CONCERN: This matches documented Battery Energy Control Module (BECM) failure pattern referenced in GM investigation N232432680/PE23022 and Customer Satisfaction Program 17228 recall N172096420 for reduced propulsion power in 2016-2018 Volts. Review of owner complaints shows other 2017 Volt owners experiencing sudden complete loss of propulsion while driving at highway speeds, creating dangerous situations requiring evasive action by other drivers. RISK: Loss of propulsion power while driving with dependent passengers creates serious crash risk. Vehicle is used for daily transportation of minor children. REQUEST: Vehicle exhibits known defect pattern but manufacturer has not extended recall coverage. Request investigation into whether recall should be expanded to cover additional affected vehicles.

Oct 9, 2025

My EGR system caused a check engine light. P0401 This is an extremely well documented issue on Gen2 Volts, especially 2017 models. Simply searching "EGR" on the Volt subreddit or forums returns hundreds of related threads. This issue can lead to a clogged EGR valve, causing further damage. A temporary resolution is unplugging the EGR valve, which i have not yet done. But this leaves the CEL illuminated, and without daily scanner, I wouls not know if other issues arise, causing a significant safety hazard.

Jul 10, 2025

Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.

Jun 13, 2025

I was attempting to purchase this vehicle from Payless Used car sales in Anchorage Alaska. I noticed odometer discrepancies between the mechanic reported odometer in 2022 and the present odometer in 2025. The 2022 reported odometer was 60000, and now in 2025 it is 47000. When I made this concern to the salesman he asked me to leave. I left and won’t consider purchasing from this dealership in the future.

May 15, 2025

Shifter malfunctions when shifted to PARK. Car does not recognize shifted to PARK and error message appears on dash. States, SHIFT TO PARK. Will not fully shut off vehicle.

Apr 22, 2025

I am submitting this complaint regarding a recurring and potentially hazardous issue in my Chevrolet Volt 2017.The vehicle frequently displays a “Shift to Park” warning message even when the gear shifter is correctly in the Park position. This malfunction prevents the car from shutting off properly, posing both safety and operational concerns. This issue is widely reported among Chevrolet Volt owners, and General Motors has acknowledged it in Technical Service Bulletin (TSB 19-NA-206). Despite this, no formal recall has been issued to ensure a permanent solution for affected drivers. My Volt currently has 138000miles, and although it is outside of the Voltec Warranty period, this is clearly a manufacturer defect—not a result of normal wear and tear. The problem affects the safe operation of the vehicle and may lead to battery drain, inability to power down the car, and driver confusion. I strongly urge the National Highway Traffic Safety Administration (NHTSA) to investigate this issue and consider initiating a recall to protect drivers and ensure accountability. Thank you for your time and attention to this matter.

Apr 8, 2025

BECM is broken. Not covered under special warranty but have been told the PZEV warranty would cover it. Dealer & GM will not even discuss covering it. This should not be a VIN specific fix as the part is identical in all 2016-2018 Chevy Volts.

Mar 18, 2025

When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.

Jan 5, 2025

Propulsion Power Reduced and car had trouble breaking and would stall for a moment. Will not let me use the EV range even though the ev battery is at fully charge.

Nov 20, 2024

Been having issues with the dealership sierra chevy of monrovia. Brake fluid light came on. My car has been at the dealer for over two months now in counting. Closer to 3 months. First time was in July 24, 2024 for a check engine light. Fast forward to today Nov 19th, 2025. The car has been back at the dealer for the same issue the brake fluid light. Its now almost past 2 weeks. I have talked to the service manager and advisor a week ago. they told me they are having issues finding where the leak is coming from after having my vehicle there the past month. So I told them it was fine for the mechanic to drive the vehicle and figure it out. Now its almost another week and the service manager and advisor are not responding to my calls and texts. Left the service manager 2 voicemails already. Please help me get my car fixed and back to me. Service manager told me he would help me out with a rental since its a reoccurring issues . No communication from the dealership at all. No one is responding. After they claim to have fixed my vehicle the issue came back in less than a week. Dropped my car at the dealership on Nov 6th, 2024. Scared my vehicle's brakes will fail! Its still under warranty. Dont want the car back till its fixed properly. Just want my vehicle to be fixed

Sep 8, 2024

The EGR valve in my Volt suddenly failed with NO warning while driving 70 mph on the highway. I had to pull over before the engine overheated and I stopped on the side of interstate in a very tight shoulder on a curve with traffic and semi trucks passing by very closely. I’ve now been waiting over one year for repair as Chevrolet is unable to make this part for a repair that is still covered under warranty. Very disappointed and I hope this report will help push a larger message through that Chevrolet is being irresponsible with making parts for the needed warranty repairs.

Aug 29, 2024

EGR valve failed while driving on the freeway. Loss power. Check engine light on. Propulsion power reduced. It is safety and emissions related.

Aug 7, 2024

SERVICE BRAKE BOOSTER EMITS A SEMI CONTINUOUS TAPPING/CLICKING NOISE. CHEVROLET STATE THAT IT IS NOT A SAFETY ISSUE AND DOES NOT REQUIRE REPAIR. HOWEVER, IT IS DIFFICULT TO HAVE CONFIDENCE IN THE BRAKING SYSTEM WHILE THIS SOUND PERSISTS AND IT IS A CONSTANT DISTRACTION WHILE DRIVING. PLUS, THE ABILITY TO SELL OR TRADE THE VEHICLE IN THIS CONDITION IS DIMINISHED. ELIMINATION OF THE NOISE INVOLVES COSTLY REMOVAL AND REPLACEMENT OF THE BRAKE BOOSTER ASSY. CHEVROLET FIXED AN APPARENTLY IDENTICAL ISSUE ON THE BOLT MODEL WITH A SOFTWARE UPDATE, BUT CURRENTLY HAVE NO INTENTION TO DO ANYTHING SIMILAR FOR THE VOLT MODEL.

Jul 17, 2024

EGR Valve short circuit caused F3fuse to blow causing engine light to go on and Propulsion reduced power warning. The F3 fuse affects 4-5 other systems.

Jun 13, 2024

Three incidents in the last few weeks. My 2017 Chevy Volt today has about 84,000 miles. First incident, While driving on an interstate at about 50 mph I suddenly lose ability to accelerate. There was some beeping, dashboard turns yellow, I get a low fuel warning and I cannot accelerate. I pull over on interstate. Re-start vehicle and car restarts. Second incident, driving about 20 mph leaving a neighborhood. I have 4 passengers, all kids. The same exact error happens. I’m unable to accelerate though I’m pushing down on gas, fuel light turns yellow. Low fuel light. I pull over. I restart vehicle. Car starts normally. Car goes into shop. Chevy dealership says it’s the catalytic converter. About a week later, 3rd incident. Entering highway at about 60 mph, trying to accelerate and merge into traffic doing 70 mph. I cannot accelerate past 60 mph, I hear the beeps, fuel gauge turns yellow, low fuel warning. Check engine light turns on. Several days prior to this, I had a low propulsion error on dashboard momentarily. But it went away when I restarted vehicle. Safety of myself, passengers and other drivers were out at risk as there was no warning that I would lose ability to accelerate. There was a no fuel warning but my gas tank was mostly full.

May 29, 2024

The car stalled at a high rate of speed on a freeway because of EGR failure. Engine check light is on, along with a warning about a critical problem with emissions system that requires immediate attention. The part is out of stock in all dealership within a reasonable reach. The problem is under warranty, but I have made multiple attempts to fix this issue with no success.

Feb 23, 2024

EGR valve failed. This can cause the Volt to stall in traffic. No ETA on replacement. The situation seriously limits driving ability. Reduced propulsion and engine light came up. f3 fuse blew related to failed EGR. This is a known issue with Chevy Volts. It was checked out by dealership in Aug. They replaced fuse and basically said can only drive on electric. If turns over to gas it could cause major problems.

Feb 22, 2024

The EGR valve had failed, causing a check engine light, which turned into a blown fuse. The fuse blowing left the vehicle stranded until I unplugged the EGR valve and replaced the fuse. I drove it to a shop, where they replaced the valve and the car has been functional since then.

Feb 10, 2024

The EGR Valve on the vehicle went bad, causing the vehicle to display 'propulsion reduce' and 'engine not available' errors on the dashboard before the vehicle came to a stop while driving on an interstate. Searching this issue for the Chevrolet Volt online yields a significant amount of similar issues experienced by other Volt owners. Vehicle was inspected and repaired by a Chevrolet dealership, but seems to be a recurring issue with very limited parts supplied by GM, leading to potential of very long delays in repair time.

Feb 8, 2024

EGR valve failed, and car stopped driving on the highway.

Dec 28, 2023

Failure of the BECM and “Shift to park” message. The vehicle will spontaneously produce a shift to park message when starting up the vehicle and turning it off. The vehicle will also show a 0 mile EV range and use the engine where a message saying “propulsion power reduced”. This will also cause the car to shut off randomly. The vehicle has not been inspected by a shop or the dealership. There is no warning or message when this happen. Check engine will appear once the vehicle has these issues.

Dec 21, 2023

All of a sudden while braking on a freeway offramp, the check engine light came on and a reduced propulsion warning came on my screen. The car ran weird for about a day, then it wouldn't start. I had it towed to a dealer, they diagnosed the BECM went bad, now my car has been there 2.5 weeks and there's no estimated ship date for the part, much less repair date. If they said they had enough parts for BECM failures, they're either lying to you or they're lying to me.

Dec 1, 2023

During a drive the car began warning of loss of propulsion. The vehicle is at a dealer waiting for repair since Oct 16, 2023. There is no ETA on back ordered EGR valve that the technician anticipates a fix.

Oct 4, 2023 Crash

In 2020 my 2017 Chevrolet Volt had an intermittent problem turning off. My Chevrolet dealer worked to fix the problem. This March I had an accident which involved me thinking the car was shut down. I was half way out of the car when I realized it was moving. Before I could get completely in to apply the brakes, I had hit and pushed an object into a building which caused damage to the building and my car. The was a police report which states that I was at fault. My car was towed to my. Chevrolet dealer for repair. The repair took about two months mostly due to obtaining shifting parts. I can now drive the car but the parts to replace the shifting mechanism is still on back order. It is now early October. The “shift into park” as I think the problem has been named, is still an intermittent problem for me. Sometimes the car shuts down promptly as it should. Sometimes however, I go though the process of shutting down a few times before I am confident that the car has really turned off. I would like to know if this defect has caused other accidents. If so, it my mitigate my responsibility for my my accident which has caused me grief and a large increase in my insurance premium. Another reason I am writing is because There has been a report of a fatal accident in Vienna Township, near Flint, Michigan involving a women being pinned under her car after exiting to check her mail box. The article in “M-Live” paper by Joey Oliver [XXX]. The supposition was that she thought her car was in park. I am hoping that the investigators of her accident would consider the possibility of the car being defective. I believe the police report number [XXX] by officer [XXX]. [XXX], 8525 E. Government center dr., Sutton Bay, MI 49653 I have pictures of the accident, etc but don’t know how to upload them Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 25, 2023

After looking up an issue with my Volt, I learned that this is a big safety issue and very common. When I put the car in park there is now an intermittent issue that says "shift to park" on the display and the car will not shut off, and I cant confirm that the car is actually in Park.

Jul 15, 2023

Door locks fail to lock or unlock on occasion. In certain scenarios this leaves the driver and passengers with a feeling of being unsafe.

Jul 12, 2023

“Shift to Park” error. When attempting to park the vehicle, an ‘action required’ alert pops up on the dash advising to “shift to park” when the vehicle is already in park. The vehicle will not lock once this message is prompted.

Feb 7, 2023

The evaporative emissions pipe has a hole in it. This same issue has been previously associated with a recall. The dealer (Andy Mohr Chevrolet - Plainfield) reported that it was fixed in 2020 and declined to do service without me paying for it.

Jan 26, 2023

BECM failure. Initially, it caused the vehicle to operate in a low propulsion state. However, it now prevents the vehicle from starting. Likewise, I have heard it has stopped the engines from working/shut down the engines while people are driving on the highway.

Jan 3, 2023

The two original equipment hydraulic struts that support either side of the rear trunk lid failed. It is available for inspection. The safety of my husband and I is/was put at risk because when you open the trunk, the lid is not staying up like it did, causing it to crash down on your head, back of neck, shoulder, arm, hand, etc., causing injury that is potentially fatal. The faulty parts are still in place and not inspected yet by a dealer, service center, police or insurance company. No warnings given for this faulty equipment, hence the danger of its unexpected suddenness. It started about 2 weeks ago. I spoke with General Motors, the Florida DMV and the Chevrolet dealership where the car was purchased and is taken for repairs.

Dec 21, 2022

On Sunday night, I was driving around 65 mph on the 405 freeway to take my friend to the airport. I noticed that the car started to give a weird feedback sensation on the pedals and had started to jerk us forward. As I merged onto the two-lane on ramp to the 10 freeway, the car started to rapidly lose power and then completely died and went dark. I was unable to use the hazard lights as the car had just gone dark but then it turned back on but would not let me shift it into drive. As I was on a two-lane on-ramp with no shoulder in the dark, we just had to pray that no one would hit us. In doing research, I suspect that this was yet another BECM failure that has been repeatedly happening with this year of Chevrolet Volts. There was most recently a class-action lawsuit filed for this very issue. The car is currently at the dealership awaiting inspection but I am terrified to drive that car again if it even becomes drivable. Especially since there were no warning lights or signs on the vehicle to indicate that this could be an issue and to have it die on the freeway in the way that it did, putting my life and many other lives at risk, I am shocked that there hasn't been a recall for this issue.

Nov 15, 2022

Our 2017 Volt started experiencing a "Shift to Park" error message on November 2, 2022 when the vehicle is stopped and the transmission shifter has been placed in "Park". Apparently the microswitch responsible for detecting "Park" (GM part # 84955382) has failed and this appears to be a common defect in several models of Chevrolet. With this error message the vehicle will not turn off and the car cannot be secured properly (both of which are a safety concern). Our vehicle has less than 30K miles on it so it should not be a case of normal wear and tear causing the problem. GM has not issued a recall for this defect yet but we see there are several class action law suits looking to force them to do so. We also note that a number of consumers have reported the error progressing so that it occurs while the vehicle is in operation causing the driver to have to pull to the side of the road when transmission operation ceases. Chevrolet released document ID 5403533 on December 11, 2020, Bulletin #19-NA-206 due to the frequency of this defect detailing the parts needed to effect repairs for several models of Chevrolet. We have discussed this issue with our local Chevrolet dealer and they concur the vehicle should be repaired ASAP to avoid the progression of switch failure in the vehicle. Since the car is out of warranty and in the absence of a manufacturer's recall that will cost approximately $310. We will have this repair done tomorrow (November 15) and will ask the dealer to provide us the defective switch in case you care to inspect it.

Oct 10, 2022

The car will not turn off and it says it needs to be shifted into “park” after it is already parked. I am left unable to leave my car or lock it when I need to leave which makes this dangerous in case of an emergency where I need to leave the car quickly and cannot without leaving the car on and open.

Sep 18, 2022

At approximately 61,500 miles my Chevy Volt would not start. I had it towed to a repair facility who determined the problem was a faulty BECM (Battery Energy Control Module), but that it would still be covered by the manufacturer's warranty. So I had the vehicle towed to a dealership. The vehicle has been at the dealership for six weeks as of the time I write this, but report they have yet to diagnose the problem or offer a solution. Doing research online I have found that BECM failure is a common problem among the Chevy Volt, of all model years. And due to "supply chain disruptions" people are having to wait weeks to months for their vehicle to be repaired. Fortunately my vehicle did not fail in a dangerous location, however the BECM failure could happen randomly at any time at any mileage and appears to be a design flaw. Fortunately my vehicle is still covered by the manufacturer's warranty, but in my opinion, repair should be extended to all Chevy Volts.

Jul 7, 2022

Control module battery energy control failure part is unavailable for more then 3 months or more Check engine light on Car can be disabled At any time traveling down Highway Dealer confirmed part needs to be replaced

May 20, 2022

Shift to park error.

Feb 20, 2022

Shift to park notification after being placed in park. Used to only happen occasionally, but is almost every time I turn my car off now

Dec 10, 2021

This car star having many issues with over heat .

Nov 11, 2021

The car will not shift

Oct 10, 2021

When attempting to turn my car off, a message is displayed saying "SHIFT TO PARK". My car is already in park, and jiggling the gear shifter will generally get rid of the message. Sometimes this can take several minutes. It is not possible to turn my car off when this message is displayed, and the battery will die if the car is left with this message displayed. The car is available for inspection upon request. It is being repaired in the next few days though. The problem has been confirmed by a local mechanic. The problem has a class action lawsuit against GM for the issue: https://www.carcomplaints.com/news/2021/gm-shift-to-park-lawsuit-vehicles-cant-be-shut-off.shtml#:~:text=The%20car%20does%20not%20detect%20park%20mode%20and,and%20Maryland%20plaintiff%20Juanita%20Crawford%20%282017%20Chevrolet%20Malibu%29. The problem first appeared approximately 2 weeks ago without any prior notice or warnings, at 44,000 miles.

Sep 24, 2021 Fire

Unknown what caused the fire per fire department. I drove to my bosses house and parked the car for about 15 minutes. I was about to leave in the car right before the fire started. At 12:05PM on 09/22/21 the car started smoking and fire appearing under the car. My safety and other by standers was put at risk by the thick black smoke and flying debris from the car. Thankfully I was not driving when the car caught fire. There were 4 different explosions two of which I believe were the two front tires and the gas tank. The Saint Louis County police and West County EMS & Fire protection both took a report but I do not have a copy of it. No warning signs or lights on the car when I parked it.

Sep 15, 2021

I place the car in park and I receive a warning on dash that says “action required shift to park”. The car will not shut off. I have had to leave it running twice. I googled and others have had similar problem

Sep 13, 2021

SHIFT TO PARK. INDICATOR ON DASH "said ""shift to park " but is parked and car turned off . ?? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 9, 2021

After putting the vehicle in park, a warning comes up that says “action shift to park” and the vehicle will not turn off or recognize that it is in park. Also the heater doesn’t work at all at times in the winter and only blows cold air, finally after driving for two weeks only once a message that said service heater came on but that was in the summer. The cruise control intermittently stops working. I have asked CarMax to service when it was under warranty and they couldn’t find anything wrong with it apparently. It has happened numerous times since and now it’s not under their warranty of course. I have photos of it happening and a video of the cruise control problem as well. These things have happened multiple times not just once so to put in a date of the incident I do not have enough dates that I can even put in. I have added my three photos. The additional photos are other peoples comments about the same cruise control problem when I researched if this was a common problem.

Aug 25, 2021

When putting my 2017 Chevy Volt in Park and attempting to turn off the vehicle, I get a "Shift to Park" notice on my screen. The gear shift says I'm in Park, but it's not registering. When this happens I cannot turn off the vehicle properly. This has been an intermittent problem for several months, which is increasing in frequency. I have an appointment to have this repaired next week at my dealership, but have been told this is not covered by my warranty, as I'm at 45,000 miles. Apparently, this is a known issue with several GM vehicles.

Aug 17, 2021

When I put the car in park, and turn off the engine, I receive a “Shift to park” message, and the engine doesn’t turn off. It has been happening for about a year, and is happening more frequently now.

Aug 12, 2021

This is a shift to park issue. Like all the others I have read online when I put the car in park, and hit the power button the car will not power off. A message appears on the dash that says To shift into park. Obviously I’m already in Park.

Jul 27, 2021

For a second time in 2 years I am having a "shift to park" issue. When I go to park the car and shift to park, I get an alert on my dashboard that says "Action required Shift to Park". The car will not turn off, and I have to re-start the car and try shifting back to another gear and then shift up to park - sometimes, this takes over 10 times before the car finally recognizes I've shifted to park. I had this problem fixed within a month of purchasing the car in 2019, which was the first time this issue started happening. The dealership (McCluskey Chevrolet - Cincinnati OH) replaced the motor unit. Within the past week (7/19-7/25) this issue started again. Chevrolet is aware of this issue, and has not been compelled to issue a recall. I'm requesting that NHTSA move forward with an official recall for this faulty component.

Jul 21, 2021

As do many other owners of Chevrolet Volts and Malibus, I have experienced the "Shift-to-Park" problem last year and again this year. The problem involves shifting to park and then shutting off the motor. The motor stops but the error message "Shift to Park to turn off engine" appears on the dashboard console. The engine has stopped, the car is in park, but the message continues. When I open the door, the beeping alert signal begins and continues. I had it repaired by the dealer last year and the 2017 Volt is back at the dealer's for the same problem again this year. There should be a recall for this widespread problem.

Jul 20, 2021

I frequently get an error message that says, "SHIFT TO PARK." The car is parked but it does not turn off because the car does not recognize that the the gearshift is in the park position.

Jun 21, 2021

I get the shift to park error 9/10 times I stop the engine. When I shift the gear to Park and turn off the engine, it gives me the "Shift to Park" error and will not allow the engine to turn off. I have to repeatedly jiggle the shifting gear until it finally turns off. It's a hazard that can leave me stranded. This started happening a few months ago. It used to be very rarely, but now, as I mentioned, is happening almost every time I try to stop the engine.

Jun 20, 2021

Rancid HVAC smell for the last 2 years. Florida dealer failed to diagnose it and did not turn on afterblow feature with simple 5 minute programming so now we hate to drive this Volt. It starts after a few seconds and gets worse for about 5 minutes unless using fan only then it never goes away. Recently took it to the HVAC specialists at the local dealer who diagnosed it as other than HVAC related smell even though it only happens when air goes through the vents. These same people make safety repairs and are ASE certified. GM customer service says it needs a second "permanent" treatment in 3 months (evaporator core foam and sealant) and then it will be better. Dealer failed to fix after 1 full day and 1 half day. Washed car each time and elongated a 3 inch windshield crack into almost the entire windshield top to bottom because they leave cars in the heat all day and then wash before the customer picks them up. The technician admitted it happens all the time (maybe wash when it first arrives or let people know it may cause a crack to get worse. Never charged the car even though that's a Volt process. Escalated in GM customer service she told me it will take 3 days to receive all info. No updates.

Jun 17, 2021

This is apparently a very well-known “shift to park“ problem. Once the car is shifted to park in the emergency brake is on, you press the button to turn the car off, but it won’t turn off. A shift to park notice comes up on the dashboard and the car will not turn off. It can take up to 15 times so far to turn the car off. I entered today’s date as the date of the problem, but it’s been ongoing for about six or seven months. I’ve taken it into the Chevrolet dealer about this before, and they said it was part of a recall. They fix the recall, but the problem is persisting. They claim that since it didn’t happen at the dealership they can’t fix it.

Jun 7, 2021

When turning off the car, after shifting to park, I get a message indicating "Shift to Park". As it is already in Park, there is nothing that can be done. I have sometimes been able to get it to go away by continually starting, shifting to drive, shifting back to park and then trying to shut the car down again. Sometimes I just don't have time to do it and have to leave the car in this state and leave the car. I doubt it could be driven as I have the key fob, but it is on and when I get back, the car is powered up. I am not sure if there are safety implications to this as I don't know the cause of this problem. I have researched on line and this is not unique to my 2017 Volt.

May 19, 2021

The car will be shifted in park, but the car does not recognize it. It will show “Shift to Park” and won’t lock while sounding the alert. It’s very bad for the safety for the vehicle

May 18, 2021

Shift to park message comes up randomly. Doesn’t allow car to be put in drive. Goes away randomly.

Apr 30, 2021

MY 2017 CHEVROLET VOLT PRESENTS A "SHIFT TO PARK" ERROR. WHEN I SHIFT THE TRANSMISSION TO PARK AND PUSH THE START/STOP BUTTON, I RECEIVE AN ERROR MESSAGE ON THE DASH DISPLAY INDICATING: "ACTION REQUIRED: SHIFT TO PARK." THE TRANSMISSION SHIFTER REMAINS LOCKED IN THE PARK POSITION. THE PROBLEM IS ONLY CURRENTLY RESOLVED BY PRESSING THE BRAKE PEDAL AND RESTARTING THE VEHICLE, FOLLOWED BY SHUTTING IT BACK OFF AGAIN. I HAVE HAD TO DO THIS UP TO 6 TIMES BEFORE THE VEHICLE WOULD ACTUALLY SHUT OFF. SOMETIMES RESTARTING THE VEHICLE AND SHIFTING IT INTO GEAR, FOLLOWED BY RETURNING IT TO PARK AND SHUTTING IT OFF, RESOLVES THE ISSUE. WHEN THE "SHIFT TO PARK" ISSUE OCCURS, I AM NOT ABLE TO LOCK MY VEHICLE AS IT IS STILL "RUNNING."

Mileage: 37,647

Apr 12, 2021

WHEN AT REST, I SHIFT INTO PARK AND SUCCESSFULLY PUT THE CAR INTO PARK. THEN, WHEN I TRY AND TURN OFF THE CAR, I GET A MESSAGE TO 'SHIFT TO PARK.' IT DOES NOT ALLOW ME TO TURN OFF THE CAR OR LOCK MY CAR, EVEN THOUGH I KNOW THE CAR IS IN PARK. I HAVE TO TURN ON THE CAR, SHIFT BACK AND FORTH, AND TRY TURNING OFF THE CAR AS WELL. THIS MAY HAVE TO HAPPEN SEVERAL TIMES, 3-4, BEFORE I CAN FINALLY TURN OFF MY CAR COMPLETELY.

Mileage: 32,500

Mar 31, 2021

AFTER SHIFTING CAR INTO PARK, AND POWERING OFF THE ENGINE THERE IS A "SHIFT TO PARK" MESSAGE DESPITE THE CAR ALREADY BEING IN PARK. THE CAR DOES NOT TURN OFF. THIS HAPPENS REPEATEDLY. PROBLEM IS GETTING WORSE OVER TIME.

Mileage: 26,200

Mar 31, 2021

GETTING SHIFT TO PARK NOTICE ON THE DASH. I HAVE TO FLICK THE BUTTON ON THE SHIFTER A FEW TIMES TO GET IT TO GO AWAY.

Mileage: 38,000

Mar 22, 2021

WHEN ATTEMPTING TO PARK MY 2017 CHEVY VOLT IT GIVES ME A SHIFT TO PARK WARNING ON MY DISPLAY. IT WON'T TURN OFF AND WON'T LOCK. I MADE AN APPOINTMENT WITH MY LOCAL CHEVY DEALERSHIP FIRST AVAILABLE ON 3/5/2021. THEY KEPT VEHICLE FOR FIVE AND A HALF DAYS WAITING ON THE PART AND OFFERED NO LOANER VEHICLE. THEY ENDED UP REPLACING N-HARNESS AND SL-N-SWITCH AND PERFORMED A SOFTWARE UPDATE. THE VOLT ONCE AGAIN DISPLAYED THE SAME MESSAGE ON MARCH 20, 2021. I FORGOT TO MENTION THAT I HAD JUST PURCHASED THE VEHICLE ON FEBRUARY 27,2021 WITH ONLY 25K MILES ON IT. I AM NOW FACED WITH CALLING THE DEALERSHIP AGAIN TO REPAIR SOMETHING THEY SAID WAS FIXED AND PROBABLY SHOULD BE A RECALL BASED ON THE 27K OTHER CHEVY VEHICLES EXPERIENCING THE SAME PROBLEM. I'M HOPING THAT I DON'T HAVE TO COME OUT OF POCKET WITH ANY MORE MONEY TO GM ON SOMETHING THAT THEY SAY DOESN'T FALL UNDER THE VOLTEC WARRANTY. TRANSMISSION, WIRING HARNESS, OR THE SHIFT ASSEMBLY, DOES ANYONE REALLY KNOW WHICH ONE TO REPLACE BASED ON THREE DIFFERENT SERVICE BULLETINS. WOULD YOU WANT YOUR SON OR DAUGHTER IN A VEHICLE THAT DOESN'T PROPERLY PARK OR AT LEAST TELL IT'S SOFTWARE THAT ITS IN PARK? I THINK NOT IF EVERYONE IS BEING HONEST!

Mileage: 26,000

Mar 13, 2021

THE VEHICLE FAILS TO TURN OFF BECAUSE IT DOES NOT RECOGNIZE THAT IT IS IN PARK.

Mileage: 30,800

Mar 2, 2021

THE CAR DOES NOT TURN OFF COMPLETELY AND SHOWS "SHIFT TO PARK" WHEN THE TRANSMISSION IS IN PARK MODE. IT IS A COMMON ISSUE BUT CHEVY DOES NOT RECALL AND CHARGES CONSUMERS FOR OUT-OF-WARRANTY VEHICLES.

Mileage: 47,000

Feb 24, 2021

SHIFT TO PARK WARNING ON DASH

Nov 29, 2020

WE OWN TWO 2017 CHEVY VOLTS. BOTH HAVE TWO ISSUES: 1) OFTEN CRUISE CONTROL DOES ALWAYS STAY ENGAGED DUE TO BRAKE PEDAL SLIPPING TO A VERY SLIGHT DEPRESSED POSITION. 2) SHIFT-TO-PARK- CARS WILL NOT PROPERLY GO INTO PARK SOMETIMES AND THUS CANNOT BE TURNED OFF. THESE TWO ISSUES ARE CLEARLY MANUFACTURER DEFECTS AS BOTH CARS WERE BOUGHT NEW AND WITHIN A MONTH OF EACH OTHER. I WILL ENTER THIS FOR MY OTHER VIN NUMBER AS WELL. THESE HAVE BEEN ONGOING ISSUES THAT WE ARE HAVING TO SPEND MONEY TO CORRECT AND THERE ARE MANY REPORTS OF THESE BEING ISSUES, YET THERE IS NO RECALL. WE PURCHASED BOTH CARS BRAND NEW WITHIN A MONTH OF EACH OTHER. BOTH ISSUES HAVE BEEN ONGOING AND HAVE OCCURED MORE THAN ONCE.

Nov 29, 2020

WE OWN TWO 2017 CHEVY VOLTS. BOTH HAVE TWO ISSUES: 1) OFTEN CRUISE CONTROL DOES ALWAYS STAY ENGAGED DUE TO BRAKE PEDAL SLIPPING TO A VERY SLIGHT DEPRESSED POSITION. 2) SHIFT-TO-PARK- CARS WILL NOT PROPERLY GO INTO PARK SOMETIMES AND THUS CANNOT BE TURNED OFF. THESE TWO ISSUES ARE CLEARLY MANUFACTURER DEFECTS AS BOTH CARS WERE BOUGHT NEW AND WITHIN A MONTH OF EACH OTHER. I WILL ENTER THIS FOR MY OTHER VIN NUMBER AS WELL. THESE HAVE BEEN ONGOING ISSUES THAT WE ARE HAVING TO SPEND MONEY TO CORRECT AND THERE ARE MANY REPORTS OF THESE BEING ISSUES, YET THERE IS NO RECALL. WE PURCHASED BOTH CARS BRAND NEW WITHIN A MONTH OF EACH OTHER. BOTH ISSUES HAVE BEEN ONGOING AND HAVE OCCURED MORE THAN ONCE.

Nov 20, 2020

AFTER COMPLETING DRIVING AND THEN SHIFTING TO PARK, THE VEHICLE WON'T SHUT DOWN AFTER PUSHING START/STOP BUTTON AND GIVES AN ERROR MESSAGE TO 'SHIFT TO PARK' EVEN THOUGH IT'S ALREADY BEEN SHIFTED TO PARK.

Mileage: 50,000

Nov 12, 2020

SHIFT TO PARK ISSUE. EVEN WHEN THE GEAR LEVER IS IN PARK POSITION AND TRYING TO SWITCH OFF THE POWER THE CAR STILL REQUEST TO MOVE TO PARK AND DOESN'T SWITCH OFF

Oct 28, 2020

VEHICLE HAS A "SHIFT TO PARK" ERROR MESSAGE WHENEVER THE VEHICLE IS IN PARK. THIS WILL NOT ALLOW ME TO TURN OFF THE VEHICLE. I NOTICED THIS IS A PROBLEM ACROSS THE BOARD WITH GENERATION 2 MODELS AND WOULD LIKE TO SEE A RECALL AROUND THIS SINCE IT'S NOT COVERED UNDER THE WARRANTY. THE VEHICLE WHEN PARKED CANNOT BE TURNED OFF IF THE COMPUTER BELIEVES ITS NOT IN PARK. I HAD TO START/STOP AND SHIFT THE CAR IN VARIOUS GEARS FOR A FEW MINUTES TO FINALLY HAVE IT RECOGNIZE IT IS IN PARK. MANY YOUTUBE AND REDDIT THREADS SHOW THE ISSUE. APPARENTLY GM IS AWARE OF THIS PROBLEM TOO.

Mileage: 57,000

Oct 28, 2020

WHEN I PUT THE CAR IN PARK, IT SAYS "ACTION REQUIRED, SHIFT TO PARK" IT DOESN'T RECOGNIZE THAT IT'S ALREADY IN PARK... IT'S A KNOWN PROBLEM WITH THE SHIFTER AND THEY HAVEN'T ISSUES A RECALL YET. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY.

Mileage: 30,000

Oct 19, 2020

MY 2017 CHEVROLET VOLT HAD THE SHIFT-TO-PARK ISSUE. MY DEALER, COUGHLIN CHEVROLET, NEWARK, OHIO, TELLS ME THERE IS NO RECALL. I FIND IT HARD TO BELIEVE THAT SOME VOLT VINS SHOW A RECALL BUT MINE DOES NOT - YET I HAVE THE PROBLEM.....!

Mileage: 40,000

Oct 10, 2020

SHIFT TO PARK ISSUE IS PRESENT AND GETTING WORSE. UNABLE TO TURN OFF CAR WHEN IT OCCURS. AS THIS IS COMMON TO THIS MODEL IT SHOULD BE TREATED AS A DIRECT AND GM SHOULD REPAIR AS PART OF A RECALL.

Mileage: 32,000

Oct 2, 2020

MY 2017 CHEVY VOLT ALMOST ALWAYS SAYS "ACTION REQUIRED: SHIFT TO PARK" WHEN TRY TO SHUT IT OFF. IT'S ALREADY IN PARK. I SEE ITS KIND OF A COMMON PROBLEM,

Mileage: 52,500

Sep 21, 2020

CAR IS GIVING A MESSAGE SAYING, "ACTION REQUIRED: SHIFT TO PARK, WHEN THE CAR IS IN PARK AND TRYING TO TURN THE CAR OFF. SEARCHING FOR THIS ON THE INTERNET REVEALS THIS IS A VERY COMMON PROBLEM WITH THE CHEVROLET VOLT AND OTHER CHEVROLET MODELS.

Mileage: 56,000

Sep 18, 2020

MY 2017 CHEVY VOLT IS EXPERIENCING A "SHIFT TO PARK" MALFUNCTION. THE CAR CAN NOT BE SHIFTED OUT OF PARK. BEFORE REACHING THIS EVENT, WHEN TURNING THE CAR OFF THE MESSAGE "SHIFT TO PARK" APPEARED ON THE MESSAGE SCREEN. THIS HAPPENED ON SEVERAL CONSECUTIVE DAYS BEFORE THE CAR WOULD NOT SHIFT OUT OF PARK. THESE EVENTS OCCURRED WHEN THE CAR WAS PARKED AND STATIONARY.

Mileage: 47,000

Sep 12, 2020

SHIFT TO PARK ISSUE. WHEN SHIFTING TO PARK AND TURNING OFF THE VEHICLE, THE MESSAGE "ACTION REQUIRED SHIFT TO PARK" APPEARS EVEN THOUGH VEHICLE SHIFTER IS IN PARK POSITION AND CAR APPEARS TO BE IN PARK. BECAUSE OF MESSAGE, THE CAR CANNOT BE LOCKED AND ELECTRONICS REMAIN ON. THIS MESSAGE IS INTERMITTENT AND CAN BE TYPICALLY CLEARED BY WIGGLING THE SHIFTER WHILE PRESSING BRAKE, OR AFTER TURNING IGNITION ON/OFF 1 OR MORE TIMES. THIS ISSUE APPEARS TO BE WIDELY KNOWN BY GM AND OTHER CUSTOMERS, BUT NO RECALL HAS BEEN ISSUED YET.

Mileage: 50,000

Sep 10, 2020

THE VEHICLE HAS A "SHIFT-TO-PARK" ISSUE THAT IS BECOMING WORSE. WHEN THE CAR IS PLACED IN PARK AND THE IGNITION BUTTON DEPRESSED TO TURN OFF THE CAR, AN ERROR LIGHT INDICATES "ACTION REQUIRED: SHIFT-TO-PARK." THE CAR WILL NOT SHUT OFF, THE LIGHTS REMAIN ON, AND THE DOORS CAN NOT BE LOCKED. BY PLAYING WITH THE SHIFT LEVER, SOMETIMES FOR SEVERAL MINUTES, THE CAR FINALLY REALIZES IT IS IN PARK.

Mileage: 21,000

Aug 30, 2020

AFTER TURNING OFF THE VEHICLE AN "ACTION REQUIRED - SHIFT TO PARK" ERROR OCCURS. THE CAR IS ALREADY IN "PARK" POSITION. THIS STARTED A COUPLE OF MONTHS AGO AND IT GETS PROGRESSIVELY WORSE. THE CAR CANNOT BE TURNED OFF AND DOZENS OF TIMES MUST BE STARTED AND GEAR SHIFTED IN DIFFERENT POSITIONS UNTIL, EVENTUALLY, WILL TURN OFF. MANY COMPLAINTS FOR OTHER GEN 2 VOLT USERS AS DESCRIBED AT:: HTTPS://WWW.SANDIEGOCAN.ORG/2019/11/26/ALERT-2017-CHEVROLET-VOLT-SHIFT-TO-PARK-DEFECT/ SINCE THIS IS NOT A SINGULAR EVENT AND IT IS REPLICATED BY MANY USERS, PLEASE MAKE GM RECALL THE VEHICLE AND PROVIDE A FREE FIX.

Mileage: 25,500

Aug 21, 2020

WHEN SHIFTING TO PARK AND TURNING OFF THE CAR, THE CAR WON'T TURN OFF AND AN ERROR ON DASH DISPLAYS "SHIFT TO PARK". THIS IS A WELL KNOWN ISSUE WITH THE CAR AND DOCUMENTED ON THE INTERNET. CHEVROLET CLAIMS IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND REQUIRES A COST TO FIX.

Mileage: 36,000

Aug 20, 2020

'SHIFT TO PARK' MESSAGE APPEARS SOMETIMES WHEN TRYING TO TURN OFF THE VEHICLE. HAVE TO PRESS THE START/STOP BUTTON NUMEROUS TIMES UNTIL IT TURNS OFF EVENTUALLY.

Mileage: 42,000

Aug 18, 2020

CAR ALERT "ACTION REQUIRED: SHIFT TO PARK" WHEN TRYING TO TURN OFF CAR. HAVE TO SHIFT TO DRIVE THEN BACK TO PARK FOR THE CAR TO REGISTER IT'S IN PARK

Mileage: 53,322

Aug 17, 2020

THE CAR WILL NOT SHIFT TO PARK AND SHUT OFF. THE SHIFTER IS NOT MAKING CONTACT WITH THE ELECTRICAL SWITCH THAT TELLS THE COMPUTER IT IS IN THE PARK POSITION. IT TAKES MULTIPLE TRIES TO SHUT THE CAR OFF. GM NEEDS TO ISSUE A RECALL TO REPLACE THE SHIFTER FOR ALL VOLT OWNERS.I TOOK THE CAR TO THE DEALER ON 6/27/20 AND THEY REPLACED A WIRING HARNESS WHICH DID NOTHING.

Mileage: 25,671

Aug 6, 2020

WHEN I TURN OFF THE CAR (BY PUTTING THE CAR IN PARK AND PUSHING THE POWER BUTTON), I RECEIVE AN ERROR - 'SHIFT TO PARK'. AFTER I POWER OFF THE CAR, I GET AN ALERT ON MY DASHBOARD THAT SAYS "ACTION REQUIRED - SHIFT TO PARK".

Mileage: 28,000

Jul 24, 2020

VEHICLE WILL NOT TURN OFF WHILE IN PARK AND A 'SHIFT TO PARK' NOTICE IS DISPLAYED. VEHICLE NEEDS TO BE SHIFTED IN AND OUT OF PARK SEVERAL TIMES FOR IT TO REGISTER. HAPPENS INTERMITTENTLY. THE MANUFACTURER IS AWARE OF THE ISSUE AND HAS BULLETIN # 19-NA-206 ISSUED - A RECALL SHOULD BE MANDATORY AS THE VEHICLE CANNOT BE LEFT RUNNING UNATTENDED. IT IS A VIOLATION OF CALIFORNIA VEHICLE CODE 22515(A) NO PERSON DRIVING, OR IN CONTROL OF, OR IN CHARGE OF, A MOTOR VEHICLE SHALL PERMIT IT TO STAND ON ANY HIGHWAY UNATTENDED WITHOUT FIRST EFFECTIVELY SETTING THE BRAKES THEREON AND STOPPING THE MOTOR THEREOF.

Mileage: 87,000

Jul 18, 2020

I PRESS THE POWER BUTTON TO TURN OFF THE CAR, IT DOESN'T SHUT OFF. IT ANNOUNCES "SHIFT TO PARK" MESSAGE ON THE DASHBOARD. EVEN I'VE ALREADY SHIFTED INTO PARK. THIS STARTED OUT HAPPENING ONCE OR TWICE A WEEK, BUT NOW IT SEEMS TO HAPPEN EVERY DAY.

Mileage: 25,774

Jul 16, 2020

THERE IS A "SHIFT TO PARK" WARNING THAT POPS UP ON THE GAUGE CLUSTER WHEN ATTEMPTING TO TURN THE CAR OFF WHILE IN PARK. WARNING DOES NOT ALLOW CAR TO TURN OFF. PUTTING ON PARKING BREAK DOES NOT CAUSE WARNING TO GO AWAY. THIS IS THE SECOND TIME THIS WARNING HAS POPPED UP IN THE 2 YEARS OF OWNING THE CAR. THE SHIFTER WAS ALREADY REPLACED ONCE AND ONLY SEEMS TO BE A TEMPORARY FIX.

Mileage: 75,000

Jul 15, 2020

I AM NOT ABLE TO TURN OFF MY 2017 CHEVY VOLT. I JUST GOT IT USED LAST FALL (2019) AND HAVE HAD IT LESS THAN1 YEAR. WHEN I HIT THE ON/OFF BUTTON MY CAR STATES SHIFT TO PARK ALTHOUGH I AM IN PARK. IT STARTED OUT ONLY HAPPENING HERE AND THERE IN FEB 2020 AND NOW ITS ALMOST EVERY TIME I DRIVE MY CAR. IT'S ONLY GOTTEN WORSE. THIS IS DANGEROUS AS MY CAR HAS TO JUST BE LEFT ON AT TIMES IN MY GARAGE OR AT WORK SINCE CANT SIT AND WAIT FOR FOR IT TO WAN TO SHUT OFF. .IN ORDER TO FIX IT WILL COST ME ALMOST 1K AND THIS ISSUE JUST HAPPENS TO START RIGHT AFTER THE WARRANTY EXPIRED. I HAVE SEEMS SO MANY OTHER VOLT OWNERS ( HUNDRED IS NOT THOUSANDS) WITH THE SAME ISSUES AND READY MANY FORUMS DISCUSSING THIS ISSUE. I'M SHOCKED THIS HASN'T BEEN RECALLED YET.

Mileage: 40,000

Jul 8, 2020

WHEN ATTEMPTING TO TURN OFF THE VEHICLE A WARNING AND ALARM PERIODICALLY COMES UP THAT THE VEHICLE CAN NOT BE TURNED OFF BECAUSE IT NEEDS TO BE SHIFTED INTO PARK EVEN THOUGH IT IS ALREADY IN PARK IT SOMEHOW DOES NOT RECOGNIZE THIS AND PREVENTS THE VEHICLE FROM BEING TURNED OFF. RESTARTING AND SHUTTING BACK DOWN WILL EVENTUALLY CLEAR THE ISSUE OR SOMETIMES JUST "TAPPING" THE SHIFTER IN THE DIRECTION OF PARK SEEMS TO CLEAR THE ALARM

Mileage: 45,000

Jul 3, 2020

AFTER PUTTING MY VOLT IN TO PARK AND TRYING TO TURN OFF THE CAR, A MESSAGE IS DISPLAYED STATING THAT THE CAR MUST FIRST BE PUT IN TO PARK. I HAD TO TURN THE CAR BACK ON AND SHIFT IN AND OUT OF PARK TO CLEAR THIS MESSAGE. THIS HAS HAPPENED THREE TIME TO THIS CAR IN THE PAST WEEK. *TR

Mileage: 34,000

Jun 16, 2020

SHIFT ASSEMBLY MALFUNCTION. I PUT MY CAR IN PARK AND TRIED TO TURN THE CAR OFF BUT IT WON'T. IT STATES THAT MY CAR NEED TO BE PUT IN PARK WHEN IT ALREADY IS IN PARK. IT DOES THIS INTERMITTENTLY. MANY VOLTS AND MALIBU HAS THIS PROBLEM AND REPORTED ONLINE AND TO YOU GUYS. PLEASE HAVE GM PUT OUT A RECALL FOR THIS PROBLEM. *TR

Mileage: 50,000

Jun 15, 2020

MY 2017 CHEVY VOLT IS HAVING AN ISSUE OF NOT LETTING ME SHUT THE VEHICLE OFF. IT SAYS ACTION REQUIRED SHIFT TO PARK. UNFORTUNATELY, IT'S ALREADY IN PARK AND WILL NOT LET ME SHUT THE VEHICLE OFF. TODAY IT DIDN'T LET ME SHUT IT OFF EVEN AFTER SHIFTING IT TO A GEAR THEN BACK, WIGGLING THE SHIFTER, I EVEN TRIED TO LEAVE THE CAR WITH THE KEYS AND IT WAS STILL ON WHEN I WENT BACK OUT. (I HAD LOCKED THE DOOR WITH THE REMOTE). AND THE LIGHTS WERE STILL ON. I GOT IN THE CAR AND BACKED IT OUT AND TRIED IT AGAIN AND THANKFULLY THIS TIME THAT WORKED. THIS IS TRULY A PROBLEM THAT NEEDS TO BE FIXED AND IT LOOKS LIKE OTHER ARE EXPERIENCING IT, TOO. IT SOUNDS LIKE IT ONLY GETS WORSE. PLEASE DO SOMETHING SO THIS DEFECT IS RECALLED. *TR

Mileage: 23,000

Jun 10, 2020

WITH THE VEHICLE STATIONARY AND IN PARK WHEN I TRY TO TURN OFF THE VEHICLE A MESSAGE COMES ON THE SCREEN THAT SAYS "ACTION REQUIRED: SHIFT TO PARK" ALTHOUGH THE VEHICLE IS ALREADY IN PARK. IT DOES NOT LET YOU TURN OFF THE VEHICLE. *TR

Mileage: 54,000

May 16, 2020

FOR THE PROPULSION MANY TIMES WHILE DRIVING IT OCCASIONALLY SLOWS DOWN OR SPEEDS UP KIND OF LIKE A BUCKING HORSE. FOR THE ELECTRICAL THE BLUETOOTH CONNECTIVITY TO MY CELL PHONE AND ALSO MY FOB OFTEN DISCONNECT AND THEN I CAN'T LOCK OR UNLOCK MY CAR. FOR THE OTHER ISSUE I HAVE A SHIFT TO PARK PROBLEM THAT LOCKS MY CAR AND I CAN'T SWITCH GEARS OR TURN THE CAR ON OR OFF FOR A FEW MINUTES THEN IT ALL OF A SUDDEN TURNS BACK ON BUT THE ISSUE IS THAT WHEN IT SAYS SHIFT TO PARK IT IS ACTUALLY IN THE PARK POSITION. *TR

Mileage: 90,000

May 11, 2020

MY 2017 CHEVY VOLT HAS AN ISSUE WHEN I SHIFT TO PARK AND PRESS THE OFF BUTTON THE CAR WONT TURN OFF AND THE DASH READS SHIFT TO PARK. THE CAR IS IN PARK SO I HAVE TO SHIFT BACK AND FORTH MANY TIMES BEFORE THE CAR FINALLY KNOWS ITS IN PARK. VERY UNSAFE HAVING A CAR THAT WONT TURN OFF. PLEASE FORCE GM TO ISSUE A RECALL ON THIS. ITS A KNOWN ISSUE. *TR

Mileage: 36,500

Apr 27, 2020

SHIFT TO PARK ERROR THAT IS A KNOWN PROBLEM THAT GM HAS KNOWN ABOUT. IT WILL GIVE YOU A "ACTION REQUIRED: SHIFT TO PARK" ON THE DISPLAY WHEN YOU PUT THE CAR IN PARK AND WILL NOT ALLOW YOU TO TURN OFF THE CAR. I'VE SEEN PEOPLE CALL IT REPLACING BECM OR REPLACING THE SHIFTER ASSEMBLY.THIS PROBLEM IS ONLY CONSIDERED COVERED IN THE BUMPER TO BUMPER WARRANTY, HOWEVER, EVERY VOLT HAS THIS ISSUE AND SHOULD BE RECALLED BY GM AND FULLY COVERED. THE DEALERSHIP KNOWS WHAT THE PROBLEM IS BUT REQUIRES ME TO PAY AN $145 INSPECTION FEE JUST TO LOCATE THE PROBLEM.

Mar 5, 2020

"SHIFT TO PARK" DEFECT. WHEN THE SHIFTER IS PLACED INTO THE "PARK" POSITION AND THE CAR IS TURNED OFF AN INDICATOR STATES "ACTION REQUIRED - SHIFT TO PARK". THE CAR WILL EFFECTIVELY NOT TURN OFF. ONE IS UNABLE TO LOCK THE CAR AND THE LIGHTS WILL STAY ON FOR A FEW MINUTES. WORSE YET, THE PROBLEM IS INTERMITTENT BUT GETS WORSE OVER TIME. THE POWER MUST BE TURNED ON AND OFF SEVERAL TIMES, OR THE SHIFTER MOVED FROM PARK TO LOW A SEVERAL TIMES IN ORDER FOR THE SHIFTER TO ENGAGE IN "PARK". AS THE PROBLEM GET WORSE OVER TIME IT'S IMPOSSIBLE TO KNOW IF THE CAR OFF AT ALL. THE PROBLEM BEGAN ABOUT A YEAR AFTER I PURCHASED THE CAR NEW. I TOOK THE CAR INTO THE DEALER TO HAVE IT FIXED. THE DEALER INSISTED THAT THEY COULD NOT REPLICATE THE PROBLEM SO COULDN'T DIAGNOSE THE PROBLEM AND FIX IT. A YEAR LATER THE PROBLEM STILL EXISTED, AND AT THAT POINT THE DEALER WAS ABLE TO FIX THE PROBLEM (APPARENTLY BECAUSE BY THEN THE FIGURED OUT THE PROBLEM AND THE FIX). NOW, A YEAR LATER, THE PROBLEM HAS RESURFACED. BECAUSE I AM NO LONGER IN THE WARRANTY PERIOD I'LL HAVE TO PAY FOR THE REPAIR. THIS ISSUE IS CLEARLY A MANUFACTURING DEFECT AS MANY 2016 AND 2017 VOLTS HAVE THE SAME PROBLEM. GM SHOULD ISSUE A RECALL FOR THIS ITEM. IT IS QUITE DANGEROUS TO NOT BE ABLE TO SHUT OFF THE VEHICLE AND NOT KNOW IF IT WILL BE POSSIBLE TO DO SO. MINE BECAME SO BAD ONE TIME THAT I CALLED A TOW SERVICE, BUT WAS FINALLY ABLE TO SHUT OFF THE CAR. CHEVY IS CLEARLY AWARE OF THIS PROBLEM. IT'S APPALLING THAT VOLT OWNERS ARE LEFT TO DEAL WITH THIS POTENTIALLY DANGEROUS PROBLEM AND THAT THERE APPEARS TO NOT BE A PERMANENT FIX (AS MINE IS NOW HAPPENING A SECOND TIME). GM MUST ISSUE A RECALL FOR THIS ITEM. IT IS UNSAFE! REGARDING THE REQUIRED "WHEN DID THIS HAPPEN?" QUESTION BELOW - THERE IS NO SPECIFIC DATE. IT'S AN ONGOING PROBLEM. I PUT IN THE APPROXIMATE DATE THAT THE PROBLEM STARTED.

Mileage: 8,500

Feb 14, 2020

THE SOFTWARE CONTROLLING THE REAR CAMERA, NAVIGATION AND MAIN BATTERY FAILED. THE SYSTEMS BECAME UNUSABLE (THE SCREEN BECAME BLACKED OUT SO THE REAR CAMERA ETC COULD NOT BE USED). ONCE THE UPDATE WAS PERFORMED IT WORKS FINE. CHEVY CHARGED US FOR THE COST OF THIS EVEN THOUGH WE FEEL THIS IS A SAFETY ISSUE AND SHOULD BE A RECALLED ITEM. AFTER RESEARCHING THE PROBLEM FOUND THIS IS A KNOWN ISSUE

Mileage: 50,000

Jan 6, 2020

RECEIVED A WARNING BY AUTOMATED E-MAIL FROM MY CAR THAT CHARGING WAS INTERRUPTED ON MY HYBRID ELECTRIC CAR WHILE CHARGING IN MY GARAGE. NORMAL WEATHER, ATTACHED GARAGE, 220V LEVEL 2 CHARGER. I THOUGHT AT FIRST THAT I MIGHT HAVE FORGOTTEN TO CHARGE IT AND DROVE TO WORK. NORMALLY, DYNAMIC BRAKING DOES NOT DO WELL UNTIL A FEW MILES FROM HOME. HOWEVER, WHEN I REACHED THE POINT THAT I SWITCH TO MORE ECOLOGICAL DYNAMIC BRAKING, IT WAS UNABLE TO DUMP THE CHARGE FROM BRAKING TO THE BATTERY. I CONTINUED DRIVING ON GAS AND DISPLAYS WERE UNSTABLE. LOSING DYNAMIC BRAKING IN AN ELECTRICAL VEHICLE IS AN EXTREME SAFETY ISSUE (FORMER AUTOMOTIVE RESIDENT ENGINEER AND FAILURE INVESTIGATOR). I DROVE THE CAR BACK HOME AND WAS UNABLE TO RESTART ENGINE. I READ ONLINE THAT IT CANNOT RECHARGE ITS 12V BATTERY SYSTEM IN THIS CONDITION AS WELL AS ITS MOTIVE BATTERY. I HAD TO JUMP THE CAR TO DRIVE IT TO THE DEALER. THE DEALER HAD MY CAR FOR 10 DAYS AND REPLACED THE BATTERY ELECTRIC CONTROL MODULE (BECM) AND RECHARGED THE CAR AND SENT ME HOME. IT WAS OK FOR A FEW DAYS. I GOT THE SAME ERROR AGAIN ON SUNDAY 1/05AS AN E-MAIL FROM MY CAR WARNING THAT ITS CHARGING HAD DISCONTINUED INDICATING THAT THE PROBLEM STILL EXISTS OR HAS HAPPENED AGAIN WITHIN A WEEK. I REQUEST THAT THE OMB INVESTIGATE FOR RECALL AND REPLACEMENT WITH BECM UPGRADED TO ALLOW CHARGING OF THE 12V BATTERY SYSTEM AS WELL AS INVESTIGATE FAILURE MODES FOR BECM AND REQUIRING THAT THEY BE ADDRESSED. FAILURE MODES, STATIONARY- 12V AND HIGH VOLTAGE BATTERY FAIL TO CHARGE WHEN PLUGGED IN. DRIVING - 12V DOES NOT REGENERATE DURING DRIVING AND HIGH VOLTAGE SYSTEM IS OFFLINE DISABLING SAFETY FEATURES SUCH AS DYNAMIC BREAKING CAUSING A BREAKING REACTION CHANGE THAT MAY DELAY DRIVER REACTION LEADING TO VEHICLE ENTERING INTERSECTION INTO A CRASH. I ALSO REQUEST THAT OMB INVESTIGATE THE EARLY FAILURE OF THE 12V BATTERY STORAGE SYSTEM.

Mileage: 47,551

Dec 6, 2019

WHEN I ATTEMPTED TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF. I WOULD HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES, SOMETIMES ROUGHLY 6-7 TIMES AND SOMETIMES I WOULD HAVE TO MOVE THE SHIFTER BACK AND FORTH BETWEEN D, N, R, ETC. I HAD MY LOCAL DEALERSHIP (VAN GMC/CHEVROLET) AND THEY REPLACED THE SHIFTER HARNESS WHICH WAS A KNOWN ISSUE. MY VOLT IS CONTINUING TO FLASH THE 'ACTION REQUIRED/SHIFT TO PARK' MESSAGE AND HESITATES TO TURN OFF AND THEN POWERS DOWN.

Mileage: 27,000

Nov 14, 2019

I OPENED MY REAR LIFT GATE TO PUT AWAY MY CAR CHARGER AND IT SLAMMED CLOSED ON IT'S OWN. FOR SOME REASON THE REAR LIFT GATE WOULD NOT STAY OPEN UNLESS I HOLD IT UP. I THINK THIS IS VERY DANGEROUS BECAUSE YOU EXPECT WHEN YOU LIFT THE LIFT GATE IT STAYS OPEN ON IT'S OWN. EVERYONE SHOULD BE CAREFUL.

Mileage: 24,000

Sep 28, 2019

FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.

Mileage: 36,000

Dec 1, 2018 Fire

I LEASED THIS CAR IN SEPTEMBER 2017. ON NOVEMBER 30, 2018, I GOT ONTO THE FREEWAY WHILE RUNNING ON GAS AND THE VEHICLE BEGAN SMOKING WITHIN ABOUT 5 MINUTES. I PULLED OVER AND GOT OUT AND THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THERE WERE NO PREVIOUS MECHANICAL OR ELECTRICAL ISSUES OR ANY WARNING SIGNS. I HAVE DRIVEN THE VEHICLE COUNTLESS TIMES ON GAS RATHER THAN ELECTRIC CHARGE. THE FIRE STARTED UNDER THE HOOD ON THE PASSENGER SIDE. THE ENTIRE INTERIOR, ALL WINDOWS, THE FRONT TIRES, AND THE FRONT OF THE CAR WERE COMPLETELY DESTROYED. I HAVE SEEN 2 OTHER REVIEWS ON THIS WEBSITE ABOUT SPONTANEOUS VEHICLE FIRES.

Mileage: 14,300

Jun 10, 2018

UPON ATTEMPT TO POWER DOWN THE VEHICLE, WITH SHIFT CONTROL SET TO "P", MESSAGE NEVERTHELESS APPEARS READING "ACTION REQUIRED SHIFT TO PARK", AND VEHICLE WILL NOT POWER DOWN.

Mileage: 12,600

May 19, 2018

LIKE OTHERS, INCLUDING THE INCIDENT IN RANCHO CUCOMONGA, CA ON THE SAME DAY, APRIL 25TH, I WAS DRIVING ON THE HIGHWAY AT HIGH SPEED. I WAS IN THE CARPOOL LANE ON THE 210 FREEWAY. I THINK I ALSO WAS TOLD TO PUT THE CAR IN PARK. I LOST THE ABILITY TO ACCELERATE ON AT A VERY DANGEROUS TIME, WHILE I WAS THE FURTHEST TO THE LEFT IN THE LATE AFTERNOON. MIRACULOUSLY, THERE WAS ONLY 1 CAR QUITE FAR BEHIND ME. SO, AFTER DECELERATION WAS FORCED UPON MY CAR, I BEGAN TO STEER THE CAR TO THE RIGHT THROUGH 5 LANES - ONE OF THE WIDEST PARTS OF THE HIGHWAY AT THAT POINT. HERE IS WHAT I NOW THINK. I HAVE BEEN THROUGH LOSS OF POWER IN MY 2014 VOLT. I HAD ACCIDENTALLY TURNED IT OFF WHILE BEING ON THE HIGHWAY. THEY FIXED THAT DESIGN FLAW IN THIS 2017 MODEL. I HAVE SHARED MY THEORY WITH GM. GM/CHEVY HAS 3-WAY CALLED ME WITH THE "STOLEN VEHICLES DEPT". THEY AGGRESSIVELY DESCRIBE HOW THEY WON'T ISSUE A SLOW-DOWN THROUGH THE ON-STAR UNLESS THEY HAVE A REQUEST THROUGH POLICE, THE POLICE ARE BEHIND, THE LIGHTS BLINK, ETC. BUT, THEY'RE RELUCTANT TO SHARE WHAT HAPPENS NEXT. THEY'VE BEEN RELUCTANT TO SHARE HOW THEY TRACK YOUR VEHICLE THROUGH THE VIN AND GPS TRACKING. THEY'RE RELUCTANT TO SHARE THAT THIS SYSTEM CAN BE HACKED. IT IS EVIDENT THAT MUCH CAN GO WRONG ONCE THE ABILITY TO CONTROL YOUR CAR IS PLACED IN OTHER'S HANDS -- WHO AREN'T IN THE CAR DRIVING IT. THE DEALERSHIP COULD SEE THE CODE OF THE SLOW-DOWN. OF COURSE THEY WERE SURPRISED. THIS WASN'T JUST A "FAILURE". THIS IS A "FEATURE" IN THE CAR...BUT SOMEONE ELSE USED IT WITHOUT OUR PERMISSION. I WANT THE ON-STAR CONTROL DISABLED IN MY CAR!!! IT COULD HAVE KILLED MY DAUGHTER AND ME. IT COULD HAVE KILLED THE OTHERS WHO REPORTED A SIMILAR SITUATION.

Mileage: 15,000

May 9, 2018 Fire

URGENT URGENT. THIS IS SOMETHING WRONG WITH THE 2017 VOLT. MY VEHICLE CAUGHT ON FIRE WHILE DRIVING DOWN THE INTERSTATE AT HIGHER SPEEDS. I HAVE FOUND TWO OTHERS THAT THIS HAS HAPPENED TOO. GM DIDN'T EVEN INVESTIGATE BEFORE DENYING LIABILITY, THEY MADE A DETERMINATION OVER PHOTOS. ALL 3 VEHICLES HAD OVER 20K MILES ON IT. OTHERS LIVES MAY BE IN DANGER. PLEASE INVESTIGATE.

Mileage: 20,000

Apr 11, 2018 Fire

ON SAT APRIL 7TH, MY 2017 CHEVY VOLT RANDOMLY CAUGHT FIRE WHILE DRIVING DOWN THE INTERSTATE. I WAS ABLE TO PULL OVER AND EXIT THE VEHICLE ONLY SUFFERING FROM SMOKE INHALATION. THIS WAS MY SECOND VOLT AND I HAD DRIVEN IT OVER 20K MILES. HERE IS WHAT I DO KNOW. THERE WAS NO WARNING, ONLY FLAMES ENGULFING THE FRONT OF MY VEHICLE. 8 DAYS PRIOR, THE CHEVY DEALERSHIP DID SOME RECALL UPDATES ON MY VEHICLE. I WAS TRAVELING AT HIGHWAY SPEEDS (70+) ON THE GAS BACKUP MODE THIS WAS THE FIRST TIME DRIVING AT THESE SPEEDS ON 0 BATTERY AFTER PICKING UP MY CAR FROM THE DEALERSHIP IT HAS BEEN 4 DAYS SINCE THE INCIDENT AND I AM UTTERLY DISAPPOINTED THAT NOBODY FROM GM HAS REACHED OUT TO ME REGARDING THIS INCIDENT.

Mileage: 20,000

Dec 21, 2017 Crash

I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.

Mileage: 10,000

Oct 24, 2017

MICHELIN GREENX ENERGY SAVER A/S TIRES (DOT M3 38 001X, TPO SPEC1473MS) TWO SIDEWALL BLOWOUTS IN ON MONTH FROM RELATIVELY MINOR CURBING SCRAPES. ALSO HAD TO REPLACE ANOTHER TIRE WITH A SIDEWALL RIP BEFORE IT BLEW OUT IN JULY. HAS COST US $900, BETWEEN TIRE REPLACEMENTS, TOW CHARGES, AND LYFT RIDES. NO ENERGY SAVINGS THERE. PHOTO IS OF THE MOST RECENT OCCURRENCE ON 10/15. WE REPLACED THE LAST TWO WITH WITH HEAVIER TIRES.

Mileage: 9,500

Aug 22, 2017

AT TIMES, THE VEHICLE WILL NOT RECOGNIZE THE KEY FOB AND WILL NOT START, LOCK, OR UNLOCK. THIS HAPPENS SEEMINGLY RANDOMLY WHEN THE VEHICLE IS STATIONARY AND OFF. I CAN NOT REPRODUCE THE PROBLEM, BUT IT HAPPENS ABOUT 2-3 TIMES A MONTH. IT SEEMS THAT IF I GET THE FOB AWAY FROM THE CAR FOR ABOUT 15 MINUTES AND RETURN, THE VEHICLE THEN RECOGNIZES THE KEY AGAIN.

Mileage: 5,000

Jul 28, 2017

THIS AFTERNOON MY WIFE & DAUGHTER WERE OUT SHOPPING HERE NEAR TAMPA--OUTSIDE TEMP 'ONLY' 93* TODAY WITH REAL FEEL 108. THEY RETURNED TO THE CAR, UNLOCKED BUT DID NOT REMOTE START, & PLACED THEIR PACKAGES IN THE HATCH BEFORE SITTING IN THE CAR & CLOSING THE DOORS. MY WIFE TRIED TO START THE CAR & GOT THE MESSAGE OTHERS HAVE GOTTEN ABOUT THE KEY FOB NOT BEING RECOGNIZED. THEY TRIED AGAIN TO START THE CAR & GOT THE MESSAGE AGAIN & COULD READ ENOUGH BEFORE IT DISAPPEARED TO PUT THE KEY FOB IN THE CENTER CONSOLE. THEN THE DOORS LOCKED WHILE THE WINDOWS WERE UP & THEY STILL COULDN'T START THE CAR. I HEADED TO THEIR LOCATION, ABOUT 15 MINUTES AWAY, PREPARED TO BREAK THE WINDOW. I WAS ABOUT TO TELL THEM TO CALL 911 WHEN THEY SAID THE CAR WAS FINALLY ABLE TO START & THEY DROVE HOME WITHOUT FURTHER INCIDENT.

Mileage: 5,487

Jul 7, 2017

THE TRAFFIC NAVIGATION SYSTEM REQUIRES THAT THE DRIVER CONSTANTLY TAKE THEIR EYES OFF THE ROAD. THERE IS NO AUDIBLE WARNING ABOUT DELAYS AND THE MAP ONLY SHOW INTERSTATE HIGHWAYS WITH RED OR GREEN ROAD MARKERS. OTHER AFFECTED STREETS ARE ON A LIST THAT ONE HAS TO READ OFF THE SCREEN AND CONSTANTLY CHECK. THIS IS A MAJOR HAZARD AND A SETUP FOR ACCIDENTS.

Nov 23, 2016

THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.

Mileage: 700

Sep 7, 2016

HEADREST JUTS OUT TOO FAR FORWARD. THIS SEEMS TO BE A PROBLEM ON ALL NEWER CARS. MY WIFE CAN NOT SIT STRAIGHT UP IN THE SEAT WITH HER BACK AGAINST THE SEATBACK WITHOUT HAVING THE HEADREST PUSHING HER HEAD DOWNWARD. WE TRIED TO MOVE THE HEADREST UP AND DOWN WITH NO RESOLVE. SHE IS ABOUT 5 FOOT 7 INCHES WITH VERY GOOD POSTURE. THE HEADREST SEEM TO PUT HERE HEAD IN AN UNNATURAL POSITION.