16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Seats Complaints

Showing 16 of 16
Jan 20, 2009 148,500 mi

2001 CHRYSLER 300M SUFFERED FROM SEAT RECLINER BOLT BREAKAGE IN DECEMBER 2008 AFTER 03V035000 CAMPAIGN WAS SUPPOSEDLY COMPLETED BY DEALER IN 2003. PAID TO HAVE REPAIRED AGAIN AS DEALER SAID IT HAD BEEN FIXED. *TR

Jan 20, 2009 148,500 mi

2001 CHRYSLER 300M SUFFERED FROM SEAT RECLINER BOLT BREAKAGE IN DECEMBER 2008 AFTER 03V035000 CAMPAIGN WAS SUPPOSEDLY COMPLETED BY DEALER IN 2003. PAID TO HAVE REPAIRED AGAIN AS DEALER SAID IT HAD BEEN FIXED. *TR

Jan 20, 2009 148,500 mi

2001 CHRYSLER 300M SUFFERED FROM SEAT RECLINER BOLT BREAKAGE IN DECEMBER 2008 AFTER 03V035000 CAMPAIGN WAS SUPPOSEDLY COMPLETED BY DEALER IN 2003. PAID TO HAVE REPAIRED AGAIN AS DEALER SAID IT HAD BEEN FIXED. *TR

Jan 20, 2009 148,500 mi

2001 CHRYSLER 300M SUFFERED FROM SEAT RECLINER BOLT BREAKAGE IN DECEMBER 2008 AFTER 03V035000 CAMPAIGN WAS SUPPOSEDLY COMPLETED BY DEALER IN 2003. PAID TO HAVE REPAIRED AGAIN AS DEALER SAID IT HAD BEEN FIXED. *TR

Jul 10, 2008 57,000 mi

SAFETY ISSUE!! HEATED SEAT DRIVERS SIDE STOPPED WORKING, OTHER ELECTRICAL COMPONENTS STARTED MALFUNCTIONING BROUGHT IN FOR SERVICE, DEALER MADE DIAGNOSTIC CHECK, WE WERE TOLD HEATED SEAT CIRCUIT SHORTED AND SHOWED BURN MARKS. NOT REPLACED TOO COSTLY CALLED CHRYSLER CUSTOMER SERVICE WAS TOLD BY SENIOR SUPERVISOR THEY COULD NOT HELP US. OUR CONCERNS ARE SAFETY ISSUES NOT ONLY COST. ASKED SENIOR CUSTOMER SERVICE IF OTHER HEATED SEAT SHOULD BE USED AND WAS TOLD SHE COULD NOT ADVICE US WHAT TO DO THAT WOULD BE UP TO US AND THE SERVICE TECH TO DECIDE. *TR

Jul 10, 2008 57,000 mi

SAFETY ISSUE!! HEATED SEAT DRIVERS SIDE STOPPED WORKING, OTHER ELECTRICAL COMPONENTS STARTED MALFUNCTIONING BROUGHT IN FOR SERVICE, DEALER MADE DIAGNOSTIC CHECK, WE WERE TOLD HEATED SEAT CIRCUIT SHORTED AND SHOWED BURN MARKS. NOT REPLACED TOO COSTLY CALLED CHRYSLER CUSTOMER SERVICE WAS TOLD BY SENIOR SUPERVISOR THEY COULD NOT HELP US. OUR CONCERNS ARE SAFETY ISSUES NOT ONLY COST. ASKED SENIOR CUSTOMER SERVICE IF OTHER HEATED SEAT SHOULD BE USED AND WAS TOLD SHE COULD NOT ADVICE US WHAT TO DO THAT WOULD BE UP TO US AND THE SERVICE TECH TO DECIDE. *TR

Feb 14, 2007 90,000 mi

MY WIFE WAS DRIVING OUR 2001 300M WHEN SHE SMELLED SOMETHING BURNING IN THE CAR ,THE LIGHTS STARTED FLASHING,AND IT SMELLED SO HOT THAT SHE WAS AFRAID THE CAR WAS GOING TO CATCH ON FIRE. SHE STOPPED AND COULD NOT FIND THE SOURCE AT THE TIME. AFTER SHE GOT HOME WE DISCOVERED THAT THE HEATED DRIVERS SEAT HAD SHORTED OUT AND STARTED TO BURN THE SEAT BACK BEFORE POWER WAS CUT OFF TO THE HEATING ELEMENT. WE TOOK THE CAR TO THE DEALERSHIP TO COMPLAIN ABOUT A POSSIBLE FIRE HAZARD. THE SERVICE MANAGER DID NOT SEEM TO CONCERNED AND WOULD NOT COVER REPAIRS BECAUSE IT WAS OUT OF WARRANTY. IT WAS NEVER REPAIRED. *JB

Feb 14, 2007 90,000 mi

MY WIFE WAS DRIVING OUR 2001 300M WHEN SHE SMELLED SOMETHING BURNING IN THE CAR ,THE LIGHTS STARTED FLASHING,AND IT SMELLED SO HOT THAT SHE WAS AFRAID THE CAR WAS GOING TO CATCH ON FIRE. SHE STOPPED AND COULD NOT FIND THE SOURCE AT THE TIME. AFTER SHE GOT HOME WE DISCOVERED THAT THE HEATED DRIVERS SEAT HAD SHORTED OUT AND STARTED TO BURN THE SEAT BACK BEFORE POWER WAS CUT OFF TO THE HEATING ELEMENT. WE TOOK THE CAR TO THE DEALERSHIP TO COMPLAIN ABOUT A POSSIBLE FIRE HAZARD. THE SERVICE MANAGER DID NOT SEEM TO CONCERNED AND WOULD NOT COVER REPAIRS BECAUSE IT WAS OUT OF WARRANTY. IT WAS NEVER REPAIRED. *JB

Nov 17, 2003 40,000 mi

I OWN A 2001 CHRYSLER 300M. I BOUGHT THE CAR SEPTEMBER 2000 WITH 10 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS, AT 40,000 MILES MY 4 DISC CD CHANGER/TAPE PLAYER/AM-FM STEREO WITH 12 SPEAKERS WENT COMPLETELY OUT. IT USED TO DING (LIKE WHEN THE LIGHTS ARE TURNED ON AND YOU TAKE THE KEY OUT OF THE IGNITION, THAT ANNOYING "DING") CONSTANTLY. I COULDN'T GET IT TO STOP. THE I WAS TOLD BY THE 5-STAR SERVICE TECHNICIANS THAT IT WAS AN "INTERNAL ELECTRICAL PROBLEM" BUT THEY COULD REPLACE THE STEREO WITH ANOTHER ONE AT THE TUNE OF $450 PLUS $50 FOR LABOR. AT 50,000 MILES MY TRANSMISSION LIGHT CAME ON AND I CALLED THREE DIFFERENT 5-STAR SERVICE DEPARTMENTS I WAS TOLD "NO PROBLEM, THAT LIGHT REALLY DOESN'T MEAN ANYTHING, BUT YOU SHOULD GET THE CAR IN SO WE CAN LOOK AT IT, WE CAN'T GET YOU IN FOR A WEEK, IN THE MEANTIME, IT'S OKAY TO DRIVE." THREE DIFFERENT DEALERSHIP SERVICE DEPARTMENTS TOLD ME THE EXACT SAME THING. I ALSO TOLD THEM THE CAR WOULDN'T MAKE IT FOR ANOTHER WEEK BECAUSE IT FELT LIKE IT WAS "SLIPPING," LIKE IT WOULDN'T STAY IN GEAR. FINALLY, A DEALERSHIP 40 MILES AWAY TOOK ME IN, THE CAR ALMOST DIDN'T MAKE IT THERE. BY THE TIME I GOT TO THE SERVICE DEPARTMENT THE ENGINE WAS MAKING A WINDING SOUND, AND IT WOULDN'T STAY IN GEAR AT ALL. THE NEXT DAY I WAS TOLD I NEEDED A NEW TRANSMISSION - AT BARELY 50,000 MILES. I WAS THEN TOLD IT WOULD COST ME AT LEAST $3500, MAYBE MORE. I CALLED CHRYSLER CUSTOMER SERVICE AND COMPLAINED. CHRYSLER SAID THAT IF I PAID THE FIRST $950, THEY WOULD PICK UP THE BALANCE, BUT THE STEREO'S INTERNAL ELECTRICAL PROBLEM WAS STILL MINE TO DEAL WITH. I SAID OKAY AND I GOT THE TRANSMISSION FIXED - BUT AS OF TODAY I'M STILL EXPERIENCING SHIFTING PROBLEMS, SLUGGISHNESS, AND HESITATION. MY HEATED LEATHER SEATS DON'T WORK, MY ON-BOARD OVERHEAD DIGITAL INFO CENTER, NONE OF THAT WORKS. THE BRAKES SHAKE AND SHUDDER EVERY TIME I SLOW DOWN. THE PADS AND ROTORS HAVE BEEN SERVICED, BUT TO NO AVAIL. NOW I HEAR A LOUD "CLUNK" EVERY TIME I TURN THE STEERING WHEEL TO THE RIGHT. *LA

Nov 17, 2003 40,000 mi

I OWN A 2001 CHRYSLER 300M. I BOUGHT THE CAR SEPTEMBER 2000 WITH 10 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS, AT 40,000 MILES MY 4 DISC CD CHANGER/TAPE PLAYER/AM-FM STEREO WITH 12 SPEAKERS WENT COMPLETELY OUT. IT USED TO DING (LIKE WHEN THE LIGHTS ARE TURNED ON AND YOU TAKE THE KEY OUT OF THE IGNITION, THAT ANNOYING "DING") CONSTANTLY. I COULDN'T GET IT TO STOP. THE I WAS TOLD BY THE 5-STAR SERVICE TECHNICIANS THAT IT WAS AN "INTERNAL ELECTRICAL PROBLEM" BUT THEY COULD REPLACE THE STEREO WITH ANOTHER ONE AT THE TUNE OF $450 PLUS $50 FOR LABOR. AT 50,000 MILES MY TRANSMISSION LIGHT CAME ON AND I CALLED THREE DIFFERENT 5-STAR SERVICE DEPARTMENTS I WAS TOLD "NO PROBLEM, THAT LIGHT REALLY DOESN'T MEAN ANYTHING, BUT YOU SHOULD GET THE CAR IN SO WE CAN LOOK AT IT, WE CAN'T GET YOU IN FOR A WEEK, IN THE MEANTIME, IT'S OKAY TO DRIVE." THREE DIFFERENT DEALERSHIP SERVICE DEPARTMENTS TOLD ME THE EXACT SAME THING. I ALSO TOLD THEM THE CAR WOULDN'T MAKE IT FOR ANOTHER WEEK BECAUSE IT FELT LIKE IT WAS "SLIPPING," LIKE IT WOULDN'T STAY IN GEAR. FINALLY, A DEALERSHIP 40 MILES AWAY TOOK ME IN, THE CAR ALMOST DIDN'T MAKE IT THERE. BY THE TIME I GOT TO THE SERVICE DEPARTMENT THE ENGINE WAS MAKING A WINDING SOUND, AND IT WOULDN'T STAY IN GEAR AT ALL. THE NEXT DAY I WAS TOLD I NEEDED A NEW TRANSMISSION - AT BARELY 50,000 MILES. I WAS THEN TOLD IT WOULD COST ME AT LEAST $3500, MAYBE MORE. I CALLED CHRYSLER CUSTOMER SERVICE AND COMPLAINED. CHRYSLER SAID THAT IF I PAID THE FIRST $950, THEY WOULD PICK UP THE BALANCE, BUT THE STEREO'S INTERNAL ELECTRICAL PROBLEM WAS STILL MINE TO DEAL WITH. I SAID OKAY AND I GOT THE TRANSMISSION FIXED - BUT AS OF TODAY I'M STILL EXPERIENCING SHIFTING PROBLEMS, SLUGGISHNESS, AND HESITATION. MY HEATED LEATHER SEATS DON'T WORK, MY ON-BOARD OVERHEAD DIGITAL INFO CENTER, NONE OF THAT WORKS. THE BRAKES SHAKE AND SHUDDER EVERY TIME I SLOW DOWN. THE PADS AND ROTORS HAVE BEEN SERVICED, BUT TO NO AVAIL. NOW I HEAR A LOUD "CLUNK" EVERY TIME I TURN THE STEERING WHEEL TO THE RIGHT. *LA

Apr 28, 2003 12,800 mi

THE CONSUMER RECEIVED A RECALL NOTICE. THE CONSUMER CALLED THE DEALER AND WAS TOLD TO COME IN ON THE 28TH. UPON ARRIVING AND WAITING FOR OVER AN HOUR, THE CONSUMER WAS TOLD TO CALL BACK IN TWO WEEKS TO CHECK ON PARTS. THE RECALL WAS FIXED ON 5/15/03 *JB *NLM

Apr 28, 2003 12,800 mi

THE CONSUMER RECEIVED A RECALL NOTICE. THE CONSUMER CALLED THE DEALER AND WAS TOLD TO COME IN ON THE 28TH. UPON ARRIVING AND WAITING FOR OVER AN HOUR, THE CONSUMER WAS TOLD TO CALL BACK IN TWO WEEKS TO CHECK ON PARTS. THE RECALL WAS FIXED ON 5/15/03 *JB *NLM

Jan 13, 2002

THE DRIVERS POWER SEAT IS NOT STABLE, DURING SLIGHT ACCELERATION THE SEAT LURCHES BACKWARD SLIGHTLY, DEALER STATED ALL THE SEATS DO THIS. *SLC

Jan 13, 2002

THE DRIVERS POWER SEAT IS NOT STABLE, DURING SLIGHT ACCELERATION THE SEAT LURCHES BACKWARD SLIGHTLY, DEALER STATED ALL THE SEATS DO THIS. *SLC

Jan 13, 2002

THE DRIVERS POWER SEAT IS NOT STABLE, DURING SLIGHT ACCELERATION THE SEAT LURCHES BACKWARD SLIGHTLY, DEALER STATED ALL THE SEATS DO THIS. *SLC

Jan 13, 2002

THE DRIVERS POWER SEAT IS NOT STABLE, DURING SLIGHT ACCELERATION THE SEAT LURCHES BACKWARD SLIGHTLY, DEALER STATED ALL THE SEATS DO THIS. *SLC