High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.
AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.
BOTH TIE RODS ON THE LEFT REAR TIRE BROKE CAUSING THE TIRE TO LOCK UP. WHICH CAUSED LOSS OF CONTROL OF THE CAR SENDING THE CAR INTO A DITCH. FRONT END OF CAR STOPPED IN DITCH AND REAR THEN CAME OVER LANDING UPSIDE DOWN. NONE OF THE AIR BAGS EMPOLYED.
BOTH TIE RODS ON THE LEFT REAR TIRE BROKE CAUSING THE TIRE TO LOCK UP. WHICH CAUSED LOSS OF CONTROL OF THE CAR SENDING THE CAR INTO A DITCH. FRONT END OF CAR STOPPED IN DITCH AND REAR THEN CAME OVER LANDING UPSIDE DOWN. NONE OF THE AIR BAGS EMPOLYED.
CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.
CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.
CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.
CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.
I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.
I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.
I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK
I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK
WHEN RIDING ON ROUGH ROADWAYS THE VEHICLE EXPERIENCES EXTREME VIBRATION AND NOISE.
WHEN RIDING ON ROUGH ROADWAYS THE VEHICLE EXPERIENCES EXTREME VIBRATION AND NOISE.