1999 CHRYSLER CONCORDE Structure Problems

YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK. *TR

Mileage: 208,992

I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 208,012

THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED? *TR

Mileage: 207,465

TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.

CRACK IN DASHBOARD OVER AIRBAG. *TR

Mileage: 56,000

DT: CONTACT STATED THAT THE TRUNK LID FELL ON HIS HEAD AND CAUSED AN INJURY. THE LIFTS THAT HOLD THE TRUNK LID UP FAILED. THE DEALER HAS NOT BEEN CONTACTED YET. THE MANUFACTURER INFORMED HIM THERE WERE NO RECALLS ON THE TRUNK AND OFFERED NO FREE REMEDY. HE HAD THE PROBLEM FOR TWO YEARS, BUT DID NOT EXPERIENCE AN INJURY UNTIL NOW. THE LIFTS THAT HOLD THE TRUCK LID OPEN WERE NOT REPLACED AFTER THE INJURY. *AK

Mileage: 42,000

DT: THE CONTACT STATED THE MECHANIC AT THE LOCAL DEALERSHIP TOLD HIM THE HYDRAULIC LIFT THAT HOLDS UP THE TRUNK WAS NOT DESIGNED TO HOLD THE LOAD. WHILE IN USE THE TRUNK FELL AND HIT HIM IN THE NECK. HE USUALLY CAN CATCH THE TRUNK BEFORE IT FALLS. THIS HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. THE DEALERSHIP STATED THE HYDRAULIC LIFT NEEDED TO BE REPLACED ON BOTH SIDES. ALSO, STATED THE VEHICLE WAS LOW TO THE GROUND, THE FRONT END SCRAPED WHILE BACKING OUT OF THE DRIVEWAY OR DRIVING OVER A BUMP. HE HAS TAKEN THE VEHICLE TO TWO DEALERSHIPS, AND WAS WILLING TO PAY OUT OF POCKET. BOTH DEALERSHIP STATED THERE WAS NOTHING THAT COULD BE DONE.*AK *JB

Mileage: 52,000

DT: THE CONTACT STATED THAT ACCORDING TO THE MECHANIC AT THE LOCAL DEALERSHIP, THE HYDRAULIC LIFT THAT HOLDS UP THE TRUNK WAS NOT DESIGNED TO HOLD THE LOAD. THE TRUNK FELL ON HIM, BUT DID NOT INJURE HIM. THE DEALERSHIP STATED THE HYDRAULIC LIFTS NEED TO BE REPLACED ON BOTH SIDES. THIS HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. ALSO, HE STATED THE VEHICLE WAS LOW TO THE GROUND, THE FRONT END SCRAPED WHEN BACKING OF THE DRIVEWAY OR DRIVING OVER A BUMP. HE TOOK THE VEHICLE TO TWO DEALERSHIPS, AND WAS WILLING TO PAY OUT OF POCKET. BOTH DEALERSHIPS STATED THERE WAS NOTHING THAT COULD BE DONE.*AK UPDATED 11/30/2005 - *NM

Mileage: 30,000

DT: THE CONSUMER STATED THAT THE COWL MOLDING FLEW OFF HOOD AND HIT THE WINDSHIELD. THE WINDSHIELD DID NOT BREAK. THE VEHICLE WAS A 1999 CHRYSLER CONCORDE. THE CONSUMER CONTACTED CHRYSLER, AND THE CONSUMER STATED THAT CHRYSLER DID NOT KNOW WHAT THE PART WAS CALLED. THE CONSUMER THEN CALLED THE DEALER, AND THEY HAD ONE IN STOCK. THE CONSUMER DID NOT PLAN ON REPLACING THE PART. *AK

Mileage: 55,000

THE COWL PANEL REPLACED BY HOOD MOLDING 4805701AB, CHANGE OF DESIGN FROM ORIGINAL MOLDING THAT BLEW OFF. *BF THE CONSUMER WAS DRIVING. ON A WINDY DAY. THE CROSS WIND FROM AN OPEN PANEL TRUCK CAUSED THE COWL PANEL ON THE HOOD TO COME OFF. THE PANEL HIT THE WINDSHIELD BUT CAUSED NO DAMAGE. *NM

PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, TRUNK LID SPRINGS FAILED TO KEEP THE TRUNK PROPPED UP SAFELY.*AK

Mileage: 50,000

THE PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, CONSUMER HAS A PROBLEM WITH THE TRUNK HYDRAULIC LIFTER FAILING TO KEEP THE TRUNK PROPPED UP SAFELY. *AK

Mileage: 50,000

WHILE DRIVING AT 50 MPH THE TRIM PLASTIC WHICH COVERS THE WINDSHIELD WIPERS FELL OFF. DEALER REPLACED THE PART AT CONSUMER'S EXPENSE OF $152.00.*AK

Mileage: 47,000

THE PLASTIC PIECE ON THE HOOD BLEW OFF WHILE DRIVING 60 MPH ON THE HIGHWAY. THE MANUFACTURER STATED THAT SEVERAL OTHER VEHICLES EXPERIENCED THE SAME PROBLEM, AND THE PART #4805701-AB WAS ON BACK ORDER. *AK *TS *JB

Mileage: 79,000

DOOR AUTOLOCK MECHANISM FAILURE, POWER WINDOW FAILURE PRIOR TO THE APRIL 13, 2001 INCIDENT. PARKED IN DRIVEWAY, PICKED UP FOUR CHILDREN. ENGAGED CAR IN REVERSE, AUTOMATICALLY ACCELERATED AT A MINIMUM OF 20MPHS, APPLIED BRAKES WOULD NOT WORK, TRIED PUTTING CAR IN NEUTRAL, TRIED SHUTTING OFF CAR, HAD TO TURN WHEEL OF CAR TO AVOID HITTING A HOUSE ACROSS THE STREET, CAR CONTINUED TO MOVE FORWARD OVER A CURB AND FINALLY STOPPED ONCE IT HIT BUSHES IN A NEIGHBORS YARD. VEHICLE WAS INSPECTED BY CHRYSLER SPECIAL INVESTIGATIONS, WAS INFORMED THAT NO ASSOCIATION WAS MADE IN ANY MANUFACTURING OR ASSEMBY SYSTEM DEFECTS. THROTTLE CABLE WAS NOT BINDING AND WAS OPERATING NORMALLY, HOSES IN TACT PER CHRYSLER. REFERRED TO MY INSURANCE AGENCY TO FILE A CLAIM. CAR MAX THE DEALER WHERE I PURCHASED THE CAR OFFERED NO ASSISTANCE AS WELL. NOVEMBER 12, 2001 TOOK CAR IN TO HAVE REPAIRS DONE TO DOORS AND WINDOWS, LEFT DOOR LOCK MECHANISM REPLACEMENT $300.00, ALL FOUR WINDOW REGULATOR ASSEMBLIES HAD GONE BAD. OVER $1,000 TO REPAIR.*AK

CTUATOR FOR ELECTRIC DOOR LOCKS HAS BEEN REPLACED SEVERAL TIMES. PROBLEM LOCKS WILL NOT DISENGAGE WHEN T DOOR NEEDS TO BE OPENED. EVEN THE KEY TO DOOR FAILS TO UNLOCK VEHICLE. DEALERSHIP CANNOT FIND AN EFFECTIVE REMEDY FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

THE DRIVER IS UNABLE TO LOCK THE GLOVE BOX. YH