2005 CHRYSLER CROSSFIRE ROADSTER Structure Problems

BACK WINDOW FELL OUT WHILE AT HIGHWAY SPEEDS. THE ONLY THING THAT KEPT IT FROM COMING COMPLETELY LOOSE WAS THE REAR WINDOW DEFROST WIRES.

Mileage: 72,000

I PURCHASED THIS CAR THIS YEAR FROM A CHRYSLER EXECUTIVE WHO HAS OWNED IT FOR YEARS. SHE TOLD ME THAT WHILE DRIVING IT THE REAR GLASS WINDOW FELL OUT. THIS WAS HER DAILY DRIVER SO SHE HAD IT RE GLUED AS FAST AS SHE COULD SO SHE WOULD HAVE A CAR TO GET TO WORK.SHE DID NOT KNOW OF THE TSB ON THIS. TSB-23=035-11 CALLED X-31/ADHESION. I BOUGHT THE CAR THIS YEAR AND THE WINDOW IS LOOSE ON THE EDGES AND I AM AFRAID IT WILL FALL OUT AND CAUSE AN ACCIDENT. I TOOK IT TO A DEALER AND THEY DO NOT KNOW WHAT TO DO. THEY SAID BECAUSE IT WAS ALREADY FIXED IT WOULD PROBABLY NOT BE COVERED. IS THIS TRUE? I BOUGHT THIS CAR TO BE A DAILY DRIVER, NOT A SUNNY DAY DRIVER.

Mileage: 53,000

I AM ONE OF THOSE AFFECTED BY THE REAR WINDOW FALLING OUT OF THE CHRYSLER CROSSFIRE. AT FIRST THEY OFFERED TO GET ME A NEW TOP FOR $700. GOODWILL THEY SAID. I TOLD THEM I COULDN'T AFFORD IT. THEY WOUND UP RESENDING THE OFFER AND REFUSED TO HELP ME AT ALL. I TRY TO REGLUE THE WINDOW BUT IT FALLS OUT AGAIN. I AM IN NJ WHICH IS NOT ONE OF THE STATES THEY WERE HELPING PEOPLE IN. PLEASE HAVE CHRYSLER RECALL ALL CROSSFIRES FOR THIS KNOWN PROBLEM. THANKS. *TR

Mileage: 50,000

I PURCHASED THIS VEHICLE AND NOT LONG AFTER, THE REAR WINDOW OF THE CONVERTIBLE TOP CAME LOOSE. I CONTACTED CHRYSLER ABOUT THE ISSUE. I'VE BEEN VERBALLY TOLD THAT THERE WAS A REPLACEMENT NOTE THAT AFFECTED CHRYSLER CROSSFIRES FOR 9 STATES. THE VEHICLE HAD TO BE ORIGINALLY SOLD IN ONE OF THESE 9 STATES. I CAN'T REMEMBER THE 9 SPECIFICALLY BUT...MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS (WHICH IS NOT PART OF THE 9 STATES REPLACEMENT CLAUSE), I LIVE IN MO WHICH IS COVERED BY THE REPLACEMENT CLAUSE. THE LADY THAT I SPOKE TO SAID THAT IT WAS A HUMIDITY ISSUE THAT WOULD CAUSE THE WINDOW TO UNGLUE.... SO, I ARGUED THAT MY VEHICLE IS NOW REGISTERED IN A STATE THAT THEY CLAIMED HAS THE LEVEL OF HUMIDITY THAT WOULD CAUSE THE KNOWN ISSUE, BUT, SHE STAYED FIRM ON THE FACT THAT MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS AND THAT STATE IS NOT PART OF THE REPLACEMENT DEAL../ WHAT ARE MY RIGHT AS A CONSUMER? I HAVE WATER GETTING IN MY TRUNK WHICH CAUSED MULTIPLE ELECTRICAL ISSUES. AND NOW, I'M STUCK WITH THE BILL OR KEEPING THE VEHICLE AS IS. THANK YOU CHRYSLER. *TR

Mileage: 90,000

REAR WINDOW FELL OUT COMPLETELY IN THE MIDDLE OF A THUNDERSTORM WITH MY WIFE DRIVING. THE WINDOW HAPPENED TO FALL INSIDE THE VEHICLE BUT IT COULD HAVE CAUSED AN ACCIDENT IF IT HAD FALLEN OUTSIDE THE CAR. SHE WAS LUCKY THAT THE WINDOW DID NOT FALL ON HER AND WE ONLY GOT WET. *TR

Mileage: 71,000

THE BACK WINDOW SEPARATED FROM THE TOP. MY UNDERSTANDING IS THAT CHRYSLER EXTENDED THE WARRANTY FOR THIS PROBLEM TO 10 YEARS 100000 MILES BUT NOT ON ALL OF THEM. MY CAR IS NOT COVERED. MAKES NO SENSE THAT SOME ARE AND SOME ARE NOT. *TR

Mileage: 47,238

THIS SERVES AS AN ADDENDUM TO OUR (AND MANY OTHERS') COMPLAINTS. THE CHRYSLER TSB THAT YOU HAVE ON FILE, ONLY LISTS THE AFFECTED SYSTEMS AS "VISIBILITY", AND IT CALLS FOR REPAIR (?) WHEN IT ACTUALLY SPECIFIES REPLACEMENT AS THE ONLY RECOMMENDED REMEDY, AT A TYPICAL COST OF $2,500; TO BE PROVIDED OR REIMBURSED TO A SMALL SELECT GROUP OF OWNERS, EVEN THOUGH THIS FAILURE CONTINUES TO OCCUR NATIONWIDE. THIS IS ABSURD. WE SHOULD NOTE THAT THE TERM "STRUCTURE" AS AN "AFFECTED PART" NO LONGER APPEARS IN YOUR E-MAIL COMPLAINT FORM (WE WONDER WHY?) ALL MODERN CONVERTIBLE ROOF TOPS AND WINDOWS ARE INTENDED AND DESIGNED FOR SAFE, LONG TERM USE IN ANY EXPECTED DRIVING CONDITIONS, THUS THE USE OF DOT APPROVED SAFETY GLASS AND ELECTRONIC REAR WINDOW DEFROSTERS, ESPECIALLY WHEN CONDITIONS REQUIRE THE ROOF TOP TO BE IN THE "UP" POSITION. THE NEGATIVE RESULTS OF ANY WINDOW DETACHMENT, VISIBILITY, STABILITY OF THE VEHICLE, SAFE REACTION BY THE DRIVER, WEATHER PROTECTION, ELECTRICAL MALFUNCTION ETC., BOTH IMMEDIATE AND POTENTIAL LONG TERM, IN A CASE WHERE THE VEHICLE MUST STILL BE DRIVEN ANY UNKNOWN DISTANCE UNPROTECTED FROM WHATEVER CONDITIONS POSSIBLE, MAY WELL PROVE CATASTROPHIC AND MUST BE CONSIDERED COMPLETELY UNACCEPTABLE BY ANY STANDARD, ESPECIALLY THAT OF OUR U.S. GOVERNMENT. YOUR PUBLICATION (DOT HS 808 795) STATES: "SIMILARLY A PERSON MAY.. PETITION (REQUEST) NHTSA TO HOLD A HEARING ON WHETHER A MANUFACTURER HAS REASONABLY MET ITS OBLIGATION TO NOTIFY AND/OR REMEDY A SAFETY DEFECT OR NONCOMPLIANCE WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. IF THE PETITION IS GRANTED, A HEARING IS HELD TO ASSESS THE MATTER AND DECIDE WHAT CORRECTIVE ACTION SHOULD BE TAKEN. IF THE PETITION (REQUEST) IS DENIED, THE REASONS FOR THE DENIAL ARE PUBLISHED IN THE FEDERAL REGISTER". AT THE VERY MINIMUM, CHRYSLER HAD AN OBLIGATION TO NOTIFY ALL OF THE POTENTIAL (& INEVITABLE) FAILURE! PLEASE HELP. *TR

Mileage: 69,000

I HAVE A 2005 CROSSFIRE CONVERTIBLE I AM HAVING A PROBLEM WITH THE REAR WINDOW IN THE TOP, IN NOV 2013 I NOTICE A SEPARATION OF THE TOP FROM THE REAR WINDOW AND TRIED TO GLUE IT CLOSED. AT THE TIME IT WAS A 1" GAP I WAS ABLE TO SEAL IT .NOW THE WINDOW HAS FELL OUT COMPLETELY. I CALL MY CHRYSLER DEALER (931-520-4121 IN COOKEVILLE ,TN) AND WAS TOLD THEY WOULDN'T FIX BECAUSE THE CAR CAME FROM MICHIGAN, IF IT HAD CAME FROM A SOUTHERN STATE THEY WOULD FIX ???. ITS A GOOD THING IT FELL OUT IN THE DRIVE WAY IN STEAD OF FLYING OUT AT INTERSTATE SPEEDS OR DURING A PANIC STOP OR COLLISION. THE GLASS IS REALLY HEFTY AND COULD KILL SOMEONE IF STRUCK BY IT . MY CAR NOW ONLY HAS 51,000 MILES NOW. I FEEL AS A SAFETY CONCERN FOR THE GENERAL PUBLIC THIS MATTER SHOULD BE ADDRESS IN A TIMELY MANNER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Mileage: 39,500

THE CONVERTIBLE TOP BACK GLASS CAME UNGLUED AND FELL OUT THIS CAR ONLY HAS 29,000 MILES THE TOP AND THE CAR ARE IN LIKE NEW CONDITION BUT CHRYSLER WILL NOT DO ANYTHING ABOUT IT.THIS CAR WAS SOLD NEW IN MICHIGAN SO IT IS NOT COVERED BY WARRANTY. I LIVE IN NORTH CAROLINA WHERE IT WOULD BE WARRANTIED IF IT WAS SOLD NEW HERE.THIS CAR WAS BUILT IN GERMANY AND THE US SELLING POINT SHOULD NOT BE AN ISSUE. THERE ARE THOUSANDS OF PEOPLE SUFFERING FROM THIS SAME PROBLEM AND TO HAVE TO SPEND $3000.00 DOLLARS TO REPAIR THIS WHEN CHRYSLER IS ALREADY FIXING OTHERS IS JUST CRIMINAL. *JS

Mileage: 28,944

REAR WINDOW GLASS SEPARATED FROM THE FABRIC CONVERTIBLE TOP. NHTSA HAS CHRYSLER TSB ON FILE FOR SAME EXACT DEFECT, ISSUED BY CHRYSLER IN 2011, SPECIFYING 10 YEAR/100,000 MILE WARRANTY EXTENSION. CHRYSLER RESTRICTS THEIR REMEDY TO ONLY VEHICLES FIRST SOLD IN ALABAMA, FLORIDA, GEORGIA, LOUISIANA, MISSOURI, NORTH CAROLINA, SOUTH CAROLINA, TENNESSEE, AND TEXAS, DESPITE THE FACT THAT ALL OF THESE CARS WERE IMPORTED FROM THE SAME SOURCE AT THE SAME TIME. THERE IS NO DIFFERENCE IN THE PRODUCT DEFECT THAT HAS OCCURRED NATIONWIDE. THE NHTSA MUST FORCE CHRYSLER TO HELP ALL AFFECTED OWNERS! WHAT CHRYSLER IS DOING IS JUST SO WRONG! PLEASE HELP US! UPDATED 05/12/14..UPDATED 06/04/14....UPDATED 07/09/14...UPDATED 08/27/14....UPDATED06/09/15*BF UPDATED 11/23/15 *JS UPDATED 08/07/2017 *JS

Mileage: 69,500

REAR WINDOW BECAME COMPLETELY DETACHED (LOOSE) FROM THE MOUNTING SURFACE. HAVING THE CHRYSLER GROUP SERVICE BULLETIN (23035-11 REV A) ON FILE, WHICH SPECIFIES A 10YR/100,000 MI. WARRANTY EXTENSION (2005 MODEL) ALONG WITH AN AMPLE AMOUNT OF EVIDENCE THAT THIS DEFECT HAS OCCURRED IN ALL REGIONS OF THE U.S., TO A VEHICLE THAT WAS IMPORTED FROM ONLY ONE SOURCE IN GERMANY; WHY HAS THE NHTSA FAILED TO REQUIRE THE CHRYSLER GROUP TO COVER ALL OF THE AFFECTED VEHICLES REGARDLESS OF WHICH STATE THEY WERE FIRST SOLD IN???

Mileage: 69,100

THE REAR WINDOW IS COMING LOOSE AND IT'S LEAKING.. MODULES IN TRUNK SHORTED DUE TO WATER LEAK. *TR

Mileage: 125,541

RECALL LAMINATE ISSUE, CONVERTIBLE TOP FAILURE LEADING TO ELECTRICAL DAMAGE CAUSING TOP TO STAY OPEN. *TR

Mileage: 52,000

REAR WINDOW IS COMING LOOSE - ONE SIDE HAS COMPLETELY DELAMINATED. SOUNDS LIKE IT IS GOING TO FALL OR BREAK. I HAVE SEEN AND HEARD THAT CHRYSLER WILL STAND BEHIND IT UP TO 10 YEARS OR 100,000 MILES. I TOOK MY CAR TO A GARAGE AND HE TOLD ME THAT I SHOULD CONTACT CHRYSLER. IF THE TOP IS UP, I CANNOT DRIVE FASTER THAN 45 MPH WITHOUT IT VIBRATING. THIS IS A SEVERE SAFETY HAZARD. CAN YOU HELP ME? 12/26/2013 *JS

Mileage: 41,000

THE REAR WINDOW CAME UNGLUED FROM THE CONVERTIBLE TOP WHILE DRIVING DOWN THE HIGHWAY. IF THE DEFROSTER CABLE HAD NOT HELD THE WINDOW WOULD HAVE FLOWN OUT, AND COULD HAVE SERIOUSLY HARMED OTHER MOTORISTS. CHRYSLER KNOWS OF THIS ISSUE AND HAS ISSUED TSB 23-035-11 WHICH ACKNOWLEDGES THE DEFECT AND WILL REPAIR IT, BUT ONLY FOR CARS SENT TO CERTAIN DEALERSHIPS. THIS SHOULD BE FIXED ON ALL 2005 CROSSFIRES. THE VEHICLE IS NOW UNDRIVEABLE AND HAS TO HAVE THE ENTIRE TOP REPLACED. *TR

Mileage: 55,426

THE 2005 (ONLY) CROSSFIRE CONVERTIBLE HAS A FAULTY SEAL BONDING THE BACKGLASS TO THE TOP CAUSING IT TO BECOME DISLODGED FROM THE TOP TRAVELING OR PARKED. CHRYSLER IS AWARE OF THE DEFECT CALLING IT A "TRIM" PIECE. A VEHICLE TRAVELING ON THE EXPRESSWAY OR HIGHWAY LOSING ITS' BACKGLASS IS NOT A TRIM BUT A DANGEROUS DEFECT THAT MUST BE RECALLED. MODELS AFTER 2005 HAD THIS DEFECT CORRECTED. *TR

Mileage: 36,400

NOTICED THE REAR WINDOW HAS STARTED TO DETACH FROM THE TOP. THIS IS A KNOW FLAW AND NEEDS TO BE ADDRESSED. THIS IS A MAJOR HAZARD AS THE CAR CANNOT BE DRIVEN AS IS. *TR

Mileage: 36,000

THE REAR WINDOW IN MY 2005 CHRYSLER CROSSFIRE ROADSTER BECAME UNGLUED AND WILL NOT STAY IN PLACE; THIS MAKES THE CAR UNSAFE TO DRIVE, AS THE WINDOW MAY COME OUT AT ANY TIME, STRING SOMEONE OR CAUSING AN ACCIDENT. THIS CAR WAS PURCHASED IN NOV 2008 WITH ONLY 16,800 MILES ON IT, AND HAS BEEN GARAGE KEPT SINCE. THIS IS A KNOWN MANUFACTURING DEFECT, HAVING AFFECTED DOZENS OF THESE CARS, AS WELL AS OTHER CHRYSLER CONVERTIBLES PRODUCED DURING THAT TIME. CHRYSLER HAS ACKNOWLEDGED THE ISSUE, BUT WILL ONLY REPAIR VEHICLES DELIVERED TO SPECIFIC SOUTHERN STATES, NO MATTER WHERE YOU LIVE, BOUGHT THE CAR, ETC. *TR

Mileage: 34,000

REAR GLASS DETACHED FROM FABRIC ROOF (CONVERTIBLE) ON INTERSTATE. FORTUNATELY NOBODY FOLLOWING ME WAS INJURED. *TR

Mileage: 22,500

REAR WINDOW ADHESIVE FAILED AND REAR WINDOW GLASS STARTED TO BECOME DETACHED FROM CONVERTIBLE TOP. *TR

Mileage: 49,000

THE REAR WINDOW IS DETACHING FROM THE CONVERTIBLE TOP. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST YEAR AND THE WINDOW COULD FALL OUT AT ANY TIME WITHOUT A REPAIR. THIS IS A KNOWN PROBLEM WITH THE 2005 ROADSTER MODELS, CHRYSLER HAS REFUSED TO ISSUE A GENERAL RECALL. AS A RESULT, MY LOCAL CHRYSLER DEALER IN SEMINOLE FLORIDA WILL NOT REPLACE NOR REPAIR THE TOP. *TR

Mileage: 70,000

CONVERTIBLE TOP REAR WINDOW BECAME UNATTACHED FROM THE CONVERTIBLE TOP. *TR

Mileage: 49,000

THE REAR ADHESIVE ON MY 2005 CHRYSLER CROSSFIRE ROADSTERS REAR WINDOW, THAT HOLDS IT TO THE SOFT TOP CONVERTIBLE, HAS BEGUN TO DETACH. I HAVE CALLED CHRYSLER ABOUT THE ISSUE AND THEY EXPLAINED THAT MY VEHICLE WAS NOT COVERED BY THE WARRANTY AND THEY WILL NOT ASSIST. THIS IS A HUGE SAFETY CONCERN FOR ME BECAUSE THE WINDOW COULD DETACH WHILE DRIVING AND POSSIBLY CAUSE HARM AND/OR DEATH TO OTHER DRIVERS ON THE ROADWAY. I FOUND A SERVICE BULLETIN ON THE ISSUE WITH A BULLETIN # SB-23035-11REVA THAT RECOMMENDS THAT THE CONVERTIBLE TOP BE INSPECTED AND/OR REPLACED IF DEFECTIVE. CHRYSLER IS NOT HELPING AT ALL WITH THIS SERIOUS SAFETY ISSUE TO HELP ME FIX IT AND MAKE MY VEHICLE SAFE FOR MYSELF, AND THE OTHERS AROUND ME. I AM A MEMBER OF CROSSFIREFORUM.ORG AND THERE ARE MANY OTHER PEOPLE WITH THIS ISSUE THAT HAVE EITHER GOTTEN IT REPLACED BY CHRYSLER FOR FREE, OR PAID A CO-PAY TO HELP THEM FIX THE PROBLEM, BUT I WAS OFFERED NEITHER FOR THIS EXTREMELY UNSAFE ISSUE MY VEHICLE HAS. PLEASE HELP ME IN ANY WAY THAT YOU CAN. *TR

Mileage: 75,000

REAR WINDOW IN CONVERTIBLE TOP UNGLUED ON TOP AND BOTH SIDES AND FELL INTO CAR WHILE PARKED. AIR TEMPERATURE WAS ABOVE 100F. NO PREVIOUS PROBLEMS WITH WINDOW LEAKAGE OR SIGN OF IMPENDING FAILURE. BELIEVE THIS IS PART OF SB 23035-11 REV A BUT LOCAL CHRYSLER DEALER UNABLE TO AUTHORIZE REPAIR OR REPLACEMENT. HAVE CONTACTED CHRYSLER AND OPENED CASE NUMBER [XXX] AND AM AWAITING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 100,000

THE REAR WINDOW STARTED TO FALL OUT OF THE CONVERTIBLE TOP. THIS HAS A KNOW PROBLEM BY CHRYSLER AND THEY HAVE A SERVICE BULLETIN ON (23-035-11) ON CARS SENT TO CERTAIN SOUTHERN STATES BUT MINE WAS FROM VIRGINIA AND THE ARE SAYING IT IS NOT COVERED. THIS APPEARS TO HAPPEN ON ALL CHRYSLER CROSSFIRE CONVERTIBLES ,THERE IS A GLUE DEFECT ON ALL THESE CROSSFIRES AND THE HEAT FROM THE SOUTHERN STATES EXPEDITES THE DELAMINATION. IT GETS JUST AS HOT IN VIRGINIA. IF A CAR WAS SHIPPED TO NORTH CAROLINA FOR A DAY THEN DRIVEN ELSE WERE IT WOULD BE COVERED, THEY RECALL MAKES KNOW SENSE. THIS IS A KNOW DEFECT BY CHRYSLER ON ALL THE 2005 CONVERTIBLES, THEY WERE ALL MADE IN THE SAME PLACE. THIS IS A DANGEROUS CONDITION TO EVERYONE AND CHRYSLER NEEDS TO REPLACE ALL THESE TOPS ON THE 2005 CHRYSLER CROSSFIRE CONVERTIBLES AND/OR EXTEND THE RECALL/BULLETIN TO ALL THE 2005 CHRYSLER CONVERTIBLES BEFORE SOMEONE GETS UNNECESSARILY KILLED. *TT

Mileage: 19,846

PURCHASED THIS VEHICLE IN APRIL OF THIS YEAR, FROM A CHRYSLER DEALER. IT CAME WITH A PLASTIC WINDOW, WHICH I FOUND OUT, IS NOT FACTORY/STANDARD. THE DEALER REFUSED TO TAKE CARE OF IT. FOUND OUT ABOUT THE X31 AND SB-23035-11REVA BULLETIN, CONTACTED CHRYSLER ABOUT IT, GOT TURNED DOWN BECAUSE WE ARE THE 4TH OWNERS OF THE CAR, AND IT WAS 3,000 OVER THE 100K MILE LIMIT. I WROTE SERGIO MARCHIONNE, THE CEO OF CHRYSLER, GOT A REVIEW, BUT WAS TURNED DOWN AGAIN. TOLD THAT IT "WOULD NOT MAKE GOOD BUSINESS SENSE" TO FIX MY CAR! WHAT!!? THE PROBLEM IS WIDESPREAD, AND SINCE CHRYSLER HAS OWNED UP, THEY SHOULD CONTINUE TO BE A GOOD MANUFACTURER, AND TAKE CARE OF THEIR CUSTOMERS, ORIGINAL OR NOT. THE CONDITION IS DANGEROUS. *TR

REAR WINDOW IN ROADSTER (CONVERTIBLE) TOP IS BECOMING UNGLUED / DELAMINATED FROM THE FABRIC TOP. IF IT COMES COMPLETELY UNGLUED AT HIGHWAY SPEEDS IT COULD BE QUITE DANGEROUS. *TR

Mileage: 42,000

THE REAR WINDOW GLASS ON THE ROADSTER SEPARATES RAPIDLY FROM THE ROOF LINING AND IF NOT CAUGHT IN TIME WILL COMPLETELY DETACH AND BECOME A PROJECTILE TO THE INTERNAL OCCUPANTS OR TO OTHER ROAD USERS. CHRYSLER HAVE INDICATED ON THEIR X31 RECALL FOR THE PROBLEM THE EXPECTATION THAT CERTAIN VEHICLES ARE WARRANTED FOR 10 YEARS/100,000 MILES DUE TO A MANUFACTURING DEFECT, BUT ONLY FOR VEHICLES SHIPPED TO SOME 8 SOUTHERN STATES. THEIR CONTENTION IS THAT OTHER VEHICLES ARE NOT AFFECTED BUT THIS IS AT ODDS WITH THE EXPERIENCES OF MYSELF AND MANY OTHERS. *TR

Mileage: 50,000

THE REAR WINDOW HAS SEPARATED FROM THE CANVAS TOP AND MAY FALL OUT WHILE DRIVING. THIS WILL BE A SERIOUS AND COSTLY SAFETY ISSUE. *TR

WHILE SITTING PARKED IN MY DRIVEWAY ON A HOT SUMMER DAY THE BACK GLASS OF MY CONVERTIBLE TOP BECAME SEPARATED FROM THE FABRIC OF THE TOP AS A RESULT OF ADHESIVE FAILURE. HAD THIS OCCURRED WHILE DRIVING PERSONAL INJURY WOULD HAVE RESULTED. *KB

Mileage: 86,000

BACK WINDOW FALLING OUT FROM POOR ADHESIVE TO FABRIC TOP. CHRYSLER HAS A SERVICE BULLETIN OUT ON THESE VEHICES, BUT ONLY IN CERTAIN STATES. THIS IS A MANUFACTURES DEFECT AND THE CAR MAKER SHOULD BE ACCOUNTABLE. THIS IS VERY DANGEROUS TO OTHERS BEHIND WHEN THE BACK WINDOW SEPARATES FROM THE VEHICLE. *TR

CHRYSLER HAS RECALLED AND/OR PROVIDED EXTENDED WARRANTY FOR CROSSFIRE CONVERTIBLE TOPS (X31 RECALL I BELIEVE) WHERE THE REAR GLASS WINDOW IS FAILING AND BECOMING LOOSE OR HAS COME OUT OF THE ROOF TOP COMPLETELY. CHRYSLER HAS STATED THAT ONLY VEHICLES DELIVERED TO DEALERS IN SELECT SOUTHERN STATES QUALIFY FOR THIS RECALL/EXTENDED COVERAGE. THIS IS A SAFETY ISSUE FOR ALL CROSSFIRES WITH CONVERTIBLE TOPS! DO YOU WAIT UNTIL THE WINDOW GLASS COMES OUT COMPLETELY WHILE DRIVING WITH THE POTENTIAL TO CAUSE AN ACCIDENT OR DAMAGE TO SUBSEQUENT VEHICLES AND OR OTHER PROPERTY? NO! THIS DEFECTIVE ITEM SHOULD BE REPLACED BY CHRYSLER FOR ALL CROSSFIRE VEHICLES WITH CONVERTIBLE TOPS. CHRYSLER SHOULD CONTACT ALL REGISTERED OWNERS AND ADVISE THEM AS TO HOW TO HAVE THERE DEFECTIVE COMPONENTS REPLACED BEFORE AN INCIDENT AND/OR ACCIDENT OCCURS. *TR

CHRYSLER REFERENCE # [XXX] TSB 23 035 11 THE REAR WINDOW IN THE CONTV. TOP HAS BEEN COMING UNGLUED. THERE ARE SEVERAL CASES TO SUPPORT THIS. CHRYSLER HAS NO EXPLANTATION FOR THIS OR THE REASON THAT ALL ROADSTERS ARE NOT BEING FIXED/RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 77,000

IN MID 2009 I NOTICED THAT THE REAR WINDOW GLASS IN MY 2005 CHRYSLER CROSSFIRE ROADSTER WAS DELAMINATING FROM THE CANVAS APPARENTLY DUE TO A POOR ADHESIVE BOND. I WAS ABLE TO RE-ATTACH IT MYSELF AFTER I WAS REFUSED SERVICE BY MY LOCAL CHRYSLER DEALER DUE TO "ADHESIVES AND THE SOFT TOP ARE NOT COVERED". HE CITED "ENVIRONMENTAL FACTORS CAN NOT BE CONTROLLED" AND ARE EXCLUDED FROM WARRANTY SERVICE. THIS CAR WAS PURCHASED IN GEORGIA AT A CHRYSLER DEALERSHIP AND IS KEPT GARAGED. IT IS DRIVEN APPROXIMATELY 4500 MILES PER YEAR, AND IS IMMACULATE. THE TOP IS SEPARATING AGAIN AND AFTER CONTACTING CHRYSLER CUSTOMER CARE, I WAS TOLD THAT MINE IS EXCLUDED FROM A RECENT "PARTIAL" RECALL FOR CARS ONLY MANUFACTURED ON "CERTAIN PRODUCTION LINES" IN MICHIGAN. OR ORIGINALLY DELIVERED TO A FEW "HOT" STATES. MINE WAS APPARENTLY DELIVERED TO MICHIGAN. DOES THIS MEAN I CAN'T DRIVE IT SOUTH PAST COLUMBUS, OHIO? THIS IS A BALD FACED LIE. EVERY ONE OF THESE CARS WERE MANUFACTURED AND ASSEMBLED IN OSNABRUCK, GERMANY, AND SHIPPED HERE. THE WINDOW IS ABOUT TO FALL OUT AND WILL LOOK VERY STYLISH IN THE GRILL OF THE CAR BEHIND ME. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. MY CAR WILL SIT UNTIL EITHER CHRYSLER COMES CLEAN ON AN OBVIOUS MANUFACTURING DEFECT OR I CAN SCRAPE UP ENOUGH TO PAY FOR IT MYSELF. UPDATED 10/14/11 *TR

Mileage: 24,000

THE BACK GLASS ADHESIVE ON THE CONVERTIBLE SOFT TOP ON MY 2005 CHRYSLER CROSSFIRE ROADSTER HAS BEGUN TO FAIL, CAUSING THE GLASS TO SEPARATE FROM THE FABRIC TOP. THIS ADHESIVE IS THE ONLY SUPPORT FOR THE WINDOW TO THE FABRIC TOP. THE WINDOW/TOP CONNECTION CURRENTLY DOES NOT PROVIDE A WATERPROOF SEAL AND ALLOWS WATER TO ENTER THE VEHICLE. RECENTLY, THE DETERIORATION HAS ACCELERATED AND SOON COULD PRESENT AS A SAFETY HAZARD WHEN THE ADHESIVE FAILS COMPLETELY AND THE GLASS FALLS OUT ON A ROADWAY. *TR

Mileage: 52,000

2005 CHRYSLER CROSSFIRE ROADSTER: REAR GLASS WINDOW IN CONVERTIBLE TOP SEPARATED FROM FABRIC. ALTHOUGH THE WINDOW HAS NOT YET FALLEN OUT COMPLETELY, RESEARCH ON INTERNET INDICATES THAT THIS IS AN EXTREMELY COMMON PROBLEM IN CROSSFIRES AND THE PROBLEM WILL PROGRESS UNTIL THE WINDOW FALLS OUT COMPLETELY. IF THIS WINDOW WERE TO FALL OUT WHILE TRAVELING AT HIGHWAY SPEEDS NOT ONLY COULD IT STARTLE THE DRIVER TO THE POINT OF LOSING CONTROL OF THE VEHICLE BUT COULD INJURE OR KILL ANYONE FOLLOWING OR NEAR THE VEHICLE. THIS IS A KNOWN DEFECT BY CHRYSLER AND SERIOUS SAFETY HAZARD WHICH THEY HAVE IGNORED FOR YEARS.

Mileage: 44,000

ON MY 2005 CROSSFIRE, THE REAR WINDOW SEPARATED FROM ROOF AND NOW THE ROOF WON'T RETRACT WITH A RAPID BLINKING RED LIGHT ON THE ROOF SWITCH AND FOR SOME REASON IT CONSTANTLY RUN MY BATTERY DOWN. THIS CAR ONLY HAS 32,000 MILES ON IT. NO HELP FROM CHRYSLER OR INSURANCE, WILL NEVER BUY ANOTHER CHRYSLER AGAIN AND WILL DISCOURAGE ANYONE I KNOW FROM PURCHASING ONE. NEW ORLEANS, LA. *TR

Mileage: 32,350

2 DAYS AGO, IT WAS HOTT HERE IN VEGAS, MY CAR IS GARAGE KEPT BUT HAD TO PARK OUTSIDE. WHEN I RETURNED TO MY CAR AFTER ABOUT AN HOUR, THE BLACK GLASS IN THE CONVERTIBLE TOP JUST FELL OUT. IT IS UNSAFE TO DRIVE LIKE THIS BUT I HAVE NO CHOICE AS THE TOPS ARE ON BACKORDER AND I AM NOT SURE IF I WILL EVER GET ONE. I CURRENTLY HAVE TO BIG BLANKETS ON THE DECK HOLDING IT IN PLACE AS PART OF THE SEAL IS HOLDING, BUT THIS WILL NOT LAST LONG. *TR

Mileage: 80,000

THIS IS A 2005 CHRYSLER CROSSFIRE WE HAVE OWNED AND GARAGE KEPT FOR 3YRS WITHOUT ANY PROBLEMS UNTIL TODAY WHEN THE BACK WINDOW ON THE CONVERTIBLE TOP BECAME DELAMINATED. SEARCHING THE INTERNET I FOUND THAT THIS MAY BE A COMMON PROBLEM FOR OTHER OWNERS OF THIS VEHICLE.I DONT UNDERSTAND HOW THIS METHOD OF INSTALLATION FROM THE FACTORY COULD BE CONSIDERED QUALITY WORK BECAUSE ITS JUST GLUED ONTO THE DENIM CLOTH. THIS CAR HAS NEVER BEEN IN AN ACCIDENT OR TREATED IN A NEGLIGENT MANNER IT IS WELL TAKEN CARE OF AND THERE IS NO REASON FOR THIS TO HAPPEN EXCEPT FOR POOR MANUFACTURING PROCESSES. *TR

Mileage: 46,251

2005 CHRYSLER CROSSFIRE CONVERTIBLE TOP WINDOW FELL OUT. *TR

Mileage: 50,000

THE BACK WINDOW ON 2005 CHRYSLER CROSSFIRE FELL OUT RENDERING THE OPERATION OF THE VEHICLE USELESS UNTIL REPAIRED. *TR

Mileage: 38,654

2005 CHRYSLER CROSSFIRE CONVERTIBLE TOP HAS A DEFECTIVE GLUE FOR ATTACHING REAR GLASS WINDOW. AFTER ONLY 22K MILES REAR GLASS HAS DETACHED AND CAN ONLY BE REPLACED, NOT FIXED AT A COST OF OVER $2000. THE FAILURE OF THIS DESIGN CAN CAUSE SERIOUS INJURY IF GLASS SEPARATES AT SPEED. CHRYSLER REFUSES TO ACKNOWLEDGE THIS DEFECT AND FULLY SUPPORT ITS PRODUCT. *TR

Mileage: 23,600

I OWN A 2005 CHRYSLER CROSSFIRE LIMITED EDITION CONVERTIBLE. AUG 23, 2010 I NOTICE THE GLUE SEAL AROUND THE REAR GLASS DRIED UP, WHICH CAUSED THE REAR GLASS TO FALL OUT AND POTENTIAL CAUSE SEVER PROBLEMS FOR THE DRIVER IF NOT CAUGHT IN TIME. THIS IS A KNOWN MANUFACTURES DEFECT, HOWEVER, CHRYSLER WILL NOT OWN UP TO THIS PROBLEM. MY TOP IS LIKE NEW AND IT IS CLEAR TO ME AND OTHERS THIS IS A MFG DEFECT IN THE ADHESIVE. IN MY OPINION, CHRYSLER IS SHIFTING GEARS TO THE CONSUMER AND HOPING THE ISSUE HAPPENS AFTER THE WARRANTY PERIOD. I AM UNDER THE MILEAGE WARRANTY, HOWEVER, I WAS INFORM THE 1ST OWNER OF THE CAR IS WHEN THE WARRANTY BEGINS, THEREFORE, THE CAR IS OUT OF WARRANTY BASED ON THE YEARS AND NOT MILEAGE! THE REPLACEMENT COST IS $3500 FOR A NEW TOP AND GLASS. WE NEED HELP OUT HERE AND YOUR INVESTIGATION IS GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 33,000

I OWN A 2005 CHRYSLER CROSSFIRE CONVERTABLE WITH 55,000 MILES ON IT. THIS MORNIGN I WENT TO GET IN THE CAR AND THE BACK WINDOW HAD SEPARATED FROM THE ROOF AND WAS HANGING BY THE DEFROST CONNECTORS. I TOOK IT TO MY CHRYSLER DEALER AND THEY SAID THEY HAD HAD A FEW DO THAT. THE ONLY REMIDY WAS TO REPLACE THE WHOLE TOP! ($2500 !!!) IT SEEMS THE HEAT SEAL ADHESIVE USED TO HOLD THE WINDOW IN PLACE IS INADEQUATE. I CHECKED THE INTERNET AND FOUR MANY REPORTS OF THE SAME PROBLEM. IS CHRYSLER NOT WILLING TO STEP UP TO THE PLATE AND STAND GOOD FOR THEIR PRODUCT? *TR

Mileage: 54,989

OWN 2005 CROSSFIRE AND THE GLASS IN THE SOFT TOP IS FALLING OUT. CHRYSLER REFUSING TO BE RESPONSIBLE. ONE ATTEMPT WAS ALREADY MADE TO REGLUE THE AREA COMING UNGLUED, BUT AFTER SEVERAL HUNDRED DOLLARS AND 3 WEEKS LATER .. IT STILL IS FALLING OUT. I HAVE BEEN TOLD BY SEVERAL AUTO REPAIR TOP PLACES THAT THE ENTIRE TOP WOULD HAVE TO BE REPLACED ... ESTIMATED COST $2500!!! I HAVE LEARNED IN THE LAST FEW WEEKS THAT THIS IS A VERY COMMON PROBLEM AND OBVIOUSLY A MANUFACTURE DEFECT AND CHRYSLER SHOULD STEP UP TO THE PLATE. *TR

Mileage: 31,500

CHRYSLER CROSSFIRE 2005 BACK WINDOW FELL OUT, CAME UNGLUED FOR NO REASON, REQUIRES REPLACEMENT OF WHOLE TOP. MANUFACTURER'S DEFECT SO INSURANCE WON'T PAY AND CHRYSLER CORP REFUSES TO DO ANYTHING TO CORRECT. SAFETY HAZARD, UNABLE TO DRIVE CAR, PUT TOP DOWN, ETC. COST TO REPLACE AT MY DEALERSHIP 1700.00 PARTS PLUS 700.00 LABOR!!!!! HELP - MAKE CHRYSLER PAY TO FIX!!!! *TR

Mileage: 36,790

THE GLASS FROM THE TOP OF MY 2005 CHRYSLER CROSSFIRE ROADSTER SUNK IN AS THE GLUE FROM MANUFACTURER DID NOT HOLD UP. IT IS UNDER A MAXIMUM COVERAGE WARRANTY FROM CHRYSLER AND THEY STILL DID NOT WANT TO COVER THE REPAIR B/C IT IS MATERIAL. HOWEVER, IT IS THE WAY MANUFACTURER MADE THE CAR(WITH A SOFT TOP) THEREFORE THE WARRANTY SHOULD COVER THE TOP EVEN IF ITS CLOTH B/C IT IS HOW THEY MADE IT. *TR

Mileage: 53,250

THE BACK WINDOW IN MY 2005 CHRYSLER CROSSFIRE CONVERTIBLE FELL OUT. IT WAS GLUED IN AT THE FACTORY, NOT STITCHED OR BOLTED. REPAIR SHOPS WILL NOT WARRANTY THE WORK, STATING THAT IT WILL FALL OUT AGAIN WITHIN 6 MONTHS BECAUSE THE GLUE THEY CAN USE TO REPAIR THE WINDOW IS NOT AS STRONG AS WHAT IS USED IKN THE FACTORY. CHRYSLER SAYS THE ONLY WAY TO FIX THE PROBLEM IS TO INSTALL A NEW ROOF. THEY STATE THE PROBLEM IS RAMPED AND STEMS FROM A DESIGN FLAW. CHRYSLER HAS CORRECTED THE DESIGN FLAW AND DOES NOT WARRANTY THE 2005 VEHICLE. NO WARRANTY, NO DISCOUNT ON PARTS, NO SPLIT OF FEES, JUST...BUY A NEW ROOF. *TR

Mileage: 43,999

I HAVE A 2005 CHRYSLER CROSSFIRE. THE BACK GLASS IS COMING OUT. THE DEALER IS STATING IT CANT BE FIXED BUT HAS TO BE REPLACED.AT A COST OF APPROXIMATELY $3500.00. CHRYSLER IS OFFERING NO HELP. *TR

Mileage: 28,000

I HAVE A 2005 CROSSFIRE CONVERTIBLE! I SPENT A LOT OF MONEY FOR THIS CAR AND NOW THE BACK WINDOW IS READY TO FALL OUT!!! IT HAS SEPARATED FROM THE DRIVERS SIDE COMPLETELY. IM AFRAID THE WINDOW WILL FLY OUT COMPLETELY AND KILL SOMEONE WHILE ON THE HIGHWAY!!!! *TR

Mileage: 80,000

THE REAR WINDOW GLASS IS COMING OUT OF THE CONVERTIBLE TOP ON MY 2005 CHRYSLER CROSSFIRE. THERE WAS LESS THAN 40,000 MILES ON THE CAR WHEN IT STARTED. WENT TO THE DEALER TO GET IT LOOKED AT AND WAS TOLD THAT CHRYSLER WOULD NOT COVER IT AND THAT MY EXTENDED WARRANTY DID NOT COVER IT. THIS SEEMS TO BE A COMMON PROBLEM ON THIS MODEL CAR FROM WHAT I HAVE BEEN READING ON THE WEB. WITH ALL I HAVE BEEN READING I WOULD THINK THAT CHRYSLER SHOULD BE RESPONSIBLE AND FIX THIS ISSUE. *TR

Mileage: 36,000

MY 2005 CHRYSLER CROSSFIRE ROADSTER THE REAR WINDOW IS FALLING OUT OF THE TOP, I TOOK IT TO DAYTONA DODGE DEALER AND THEY TOLD ME THAT THE TOP COULD NOT BE FIXED IT HAD TO BE REPLACED AND IT WAS A 2800.00 REPAIR. THE WINDOW IS COMING UNGLUED FROM THE TOP. I HAVE SEARCHED ON THE INTERNET AND THIS SEEMS TO BE A ONGOING PROBLEM THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEM. *TR

Mileage: 54,000

THIS IS A COMPLAINT ON A 2005 CHRYSLER CROSSFIRE ROADSTER THAT WAS JUST PURCHASED IN JUNE 2009. I WAS LOOKING IN MY REAR VIEW MIRROR ON SUNDAY AFTERNOON AND NOTICED A SMALL QUARTER INCH GAP BETWEEN MY CONVERTIBLE TOP AND MY REAR WINDOW. WHEN I INSPECTED THE VEHICLE, I ALSO NOTICED ANOTHER GAP THAT WAS ON THE LEFT DRIVER SIDE OF MY REAR WINDOW. THIS GAP IS ABOUT 2 INCHES WIDE AND I CAN LITERALLY STICK MY HAND ON THE INSIDE OF MY CAR. IT SEEMS THAT THE HEAT HERE IN TEXAS HAS MELTED THE GLUE TO THE POINT THAT THE WINDOW IS BECOMING DETACHED FROM THE CONVERTIBLE TOP'S CANVAS MATERIAL. SO, I CONTACTED CHRYSLER CUSTOMER CARE ON MONDAY MORNING AND THEY INSTRUCTED ME TO VISIT A DEALER TO SEE IF THEY COULD FIX THE WINDOW. I WENT TO THE DEALERSHIP THAT AFTERNOON AND THEY TOLD ME (VERBATIM) "WE DON'T BOTHER WORKING ON THIS VEHICLE BECAUSE IT IS TOO MUCH OF A HASSLE, WE REFER CROSSFIRES TO AN UPHOLSTERY SHOP!" SO, THE NEXT MORNING WHICH WAS TUESDAY, I CONTACT CHRYSLER CUSTOMER SERVICE AGAIN, TOLD THEM WHAT I WAS TOLD AT THE DEALERSHIP AND THEY SAID "PLEASE GO TO A DIFFERENT DEALERSHIP." SO I WENT AGAIN THAT TUESDAY AFTERNOON AND THIS TIME THEY LOOKED AT MY VEHICLE AND SAID THEY WOULD CONTACT CUSTOMER SERVICE AND GET BACK WITH ME THE NEXT DAY. I RECEIVED A CALL TODAY, WEDNESDAY, SAYING THAT IT IS GOING TO COST $3,000 PLUS TAX TO REPAIR. THEY CAN'T JUST GLUE THE WINDOW BACK IN, THEY HAVE TO REPLACE THE WHOLE TOP. CHRYSLER ALSO DENIED A GOODWILL REPLACEMENT BECAUSE IT WAS DEEMED UNNECESSARY, AND MY WARRANTY JUST EXPIRED LIKE 20 MILES AGO. THE TOP IS ON BACK ORDER, AS I WAS TOLD BY THE SERVICE MANAGER AT THE DEALERSHIP, SO IT COULD BE A WHILE BEFORE I WOULD EVEN BE ABLE TO HAVE IT REPAIRED. I AM DRIVING AROUND WITH A HALF GLUED REAR WINDOW, THAT CAN FALL OUT AND BUST INSIDE MY CAR AT ANY POINT. IT IS NOT ONLY A HAZARD TO ME, BUT ALSO TO ANY PASSENGERS, PEDESTRIANS OR MOTORIST AROUND ME. IF THIS SHOULD FALL OUT WHILE I AM DRIVING, I OR SOMEONE ELSE CAN BECOME SERIOUSLY INJURED. *TR

Mileage: 36,020

TL*THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE ROADSTER. WHILE DRIVING 30 MPH, THE REAR WINDOW FELL OUT OF THE LINER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ROOF NEEDED TO BE REPLACED. THE PART FOR THE REPAIR IS CURRENTLY ON BACKORDER AND COULD BE UNAVAILABLE FOR MORE THAN A YEAR. THE ESTIMATED REPAIR COST WAS $2,000. THE CONTACT WILL NOTIFY THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 22,800. UPDATED 07/17/09 *BF UPDATED 07/20/09.*JB

Mileage: 22,800

I AM WRITING THIS LETTER TO INFORM YOU OF WHAT I HAVE BEEN THROUGH WITH THE 2005 CHRYSLER CROSSFIRE CONVERTIBLE I PURCHASED 3/21/08 FROM EXOTIC MOTORS IN TARPON SPRINGS,FL ON 6/14/08 I WENT TO GET INTO THE CAR AND NOTICED THE BACK WINDOW CAME OUT/UNGLUED. I CALLED GEICO AND THAT'S WHERE IT ALL STARTED THEY SAID I HAD A $500.00 DEDUCTIBLE. I THOUGHT I COULD JUST GO TO FIRKINS CHRYSLER AND HAVE IT GLUED BACK IN FOR LESS. WENT THERE AND THEY SAID IT WAS A MANUFACTURES DEFECT BUT SENT ME TO THERE GLASS PERSON MANATEE AUTO TRIM INC. HE LOOKED AT IT AND SAID THE SAME THING MANUFACTURES DEFECT AND WOULD NOT FIX IT AS HE HAS DONE 3-4 IN THE PAST FEW MONTHS AND THEY DON?T TAKE. THAT IN IT SELF SHOULD TELL YOU SOMETHING. SO MY HUSBAND CALLED CHRYSLER ON 6/16/08 SPOKE WITH MARK HE STATED THEY WOULD BE WILLING TO DO A GOOD WILL REPLACEMENT, SO THE NEXT DAY 6/17/08 I TOOK THE CAR BACK TO FIRKINS THEY PUT IN A WORK ORDER AND INFORMED ME THE CAR TOPS WERE BACK ORDERED. MY HUSBAND THE CALLED CHRYSLER 6/17/08 AND SPOKE WITH MILLIE WHO WAS VERY RUDE AND TOLD MY HUSBAND UNDER NO CIRCUMSTANCE WOULD CHRYSLER PAY FOR THAT AS IT COST TOO MUCH. WHEN HE TOLD HER JUST THE DAY BEFORE HE SPOKE WITH MARK AND HE SAID HE WOULD DO THE GOOD WILL REPLACEMENT SHE SAID NO WAY. I THEN MET WITH MY GEICO ADJUSTER AND HE ALSO SAID THEY WOULD NOT COVER IT AS IT IS A MANUFACTURERS DEFECT. HE TOOK PICTURES AND GAVE ME HIS REPORT, WHICH STATES IT IS A MANUFACTURERS DEFECT, HE ADVISED ME TO SUE CHRYSLER. I CALLED CHRYSLER MYSELF ON 6/18/08 SPOKE WITH RICHARD WHO WAS VERY RUDE, ABRUPT, AND INDIFFERENT AND TOLD ME TO DO WHAT I HAD TO DO BUT HE WAS NOT GOING TO HELP ME. TO SUM THIS LETTER UP I HAVE CONTACTED THE FLORIDA ATTORNEY GENERAL?S OFFICE AND FILED A COMPLAINT. THEY HAVE BEEN VERY HELPFUL, PUTTING ME IN THE IN TOUCH WITH WHO I NEED TO HELP ME. *TR