This Problem Across All Years
WE OWN AN 2008 CHRYSLER CROSSFIRE CONVERTIBLE WITH 8500 MILES. THE REAR WINDOW CAME COMPLETELY LOOSE. I HAVE TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS TOP. THE CROSSFIRE HAS ALWAYS BEEN GARAGED. IT DOES NOT STAY OUTSIDE. HAYS CHRYSLER WILL NOT HELP EITHER. I SPOKE TO A LOCAL CONVERTIBLE SHOP AND WAS TOLD THE WINDOW COULD NOT BE REPAIRED. I OWN AN 05 CROSSFIRE THAT HAD THE SAME PROBLEM AND CHRYSLER REPLACED THE TOP. IT MAKES NO SENSE ONE WOULD BE REPAIRED AND THE OTHER REJECTED. THIS IS AN ONGOING PROBLEM WITH MANY OTHERS. PLEASE LOOK INTO THIS PROBLEM FOR ME AND SEE WHAT YOU CAN DO!!
WE OWN AN 2008 CHRYSLER CROSSFIRE CONVERTIBLE WITH 8500 MILES. THE REAR WINDOW CAME COMPLETELY LOOSE. I HAVE TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS TOP. THE CROSSFIRE HAS ALWAYS BEEN GARAGED. IT DOES NOT STAY OUTSIDE. HAYS CHRYSLER WILL NOT HELP EITHER. I SPOKE TO A LOCAL CONVERTIBLE SHOP AND WAS TOLD THE WINDOW COULD NOT BE REPAIRED. I OWN AN 05 CROSSFIRE THAT HAD THE SAME PROBLEM AND CHRYSLER REPLACED THE TOP. IT MAKES NO SENSE ONE WOULD BE REPAIRED AND THE OTHER REJECTED. THIS IS AN ONGOING PROBLEM WITH MANY OTHERS. PLEASE LOOK INTO THIS PROBLEM FOR ME AND SEE WHAT YOU CAN DO!!
I WAS DRIVING MY 2008 CHRYSLER CROSSFIRE ROADSTER WHEN I NOTICED A WIND SOUND COMING FROM THE REAR OF THE PASSENGER SIDE. I NOTICED A SEPARATION IN THE REAR WINDOW GLASS FROM THE CONVERTIBLE TOP. BY THE TIME I ARRIVED HOME THE GLASS HAS SEPARATED MORE THAN HALF WAY FROM THE CONVERTIBLE TOP. I WILL NOT DRIVE THIS CROSSFIRE ANYMORE AS I BELIEVE THIS SEPARATION MENTIONED ABOVE TO BE UNSAFE AND COULD POSSIBLY FAIL COMPLETELY AND CAUSE A HAZARD TO MYSELF AND OTHERS OR CRASH DURING DRIVING.
I WAS DRIVING MY 2008 CHRYSLER CROSSFIRE ROADSTER WHEN I NOTICED A WIND SOUND COMING FROM THE REAR OF THE PASSENGER SIDE. I NOTICED A SEPARATION IN THE REAR WINDOW GLASS FROM THE CONVERTIBLE TOP. BY THE TIME I ARRIVED HOME THE GLASS HAS SEPARATED MORE THAN HALF WAY FROM THE CONVERTIBLE TOP. I WILL NOT DRIVE THIS CROSSFIRE ANYMORE AS I BELIEVE THIS SEPARATION MENTIONED ABOVE TO BE UNSAFE AND COULD POSSIBLY FAIL COMPLETELY AND CAUSE A HAZARD TO MYSELF AND OTHERS OR CRASH DURING DRIVING.
WHEN I OPENED MY VEHICLE TO GET IN, I HEARD SOMETHING LOUD HITTING THE BACK PANEL. I THEN NOTICED MY REAR WINDOW HAD FELL 3/4 OF THE WAY OUT AND HIT THE BACK PANEL OF MY CAR. THE ADHESIVE ON THE REAR WINDOW ASSEMBLY FAILED CAUSING THE WINDOW ASSEMBLY TO PARTIALLY FALL OUT. I IMMEDIATELY LEFT THE CAR IN PARK AND WILL NOT DRIVE IT AS THE REMAINING PORTIONS OF THE WINDOW STRUCTURE COULD COME OUT CAUSING AN UNSAFE HAZARD TO MYSELF AND OTHERS AS THE WINDOW MAY HIT THE DRIVER OR OTHERS ON THE ROAD WHEN IT FULLY COMES OUT. I ONLY HAVE 33,000 MILES ON THE CAR AND HAVE HAD THIS CAR IN MY GARAGE SINCE THE DAY I PURCHASED IT. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE 2005, AT WHICH TIME CHRYSLER ISSUED AN 'EXTENDED WARRANTY' WHICH INCLUDED THE COST TO FIX THIS DEFECT TO THOSE NUMEROUS 2005'S WHO COMPLAINED. HOWEVER, SINCE THAT YEAR, THE AMOUNT OF CROSSFIRES WHICH WERE BUILT AND SENT TO THE US HAS DRASTICALLY DECREASED, WHICH IN TURN, COMPLAINTS DECREASED ALTHOUGH NOTHING WAS DONE BY THEM TO FIX THE PROBLEM. IN 2008, MY UNDERSTANDING IS THAT ONLY 2000 CROSSFIRES WERE BUILT AND SENT TO THE US, OF WHICH THERE HAS BEEN SEVERAL COMPLAINTS, HOWEVER, CHRYSLER THINKS THE CUSTOMER SHOULD TAKE THE EXPENSE OF FIXING THEIR DEFECTS OF USING INADEQUATE ADHESIVE FOR SOMETHING AS IMPORTANT AS A WINDOW. I WAS TOLD THE COST WOULD BE APPROXIMATELY $1,700-$2,400 TO REPLACE THE ENTIRE CONVERTIBLE TOP, WHICH IS WHAT THEY HAVE TO DO TO MAKE THIS SAFE FOR THE CONSUMER. THIS PRESENTS AN UNSAFE HAZARD TO MYSELF AND MY FAMILY AND I AM NOT HAPPY WITH CHRYSLER'S RESPONSE. *TR
WHEN I OPENED MY VEHICLE TO GET IN, I HEARD SOMETHING LOUD HITTING THE BACK PANEL. I THEN NOTICED MY REAR WINDOW HAD FELL 3/4 OF THE WAY OUT AND HIT THE BACK PANEL OF MY CAR. THE ADHESIVE ON THE REAR WINDOW ASSEMBLY FAILED CAUSING THE WINDOW ASSEMBLY TO PARTIALLY FALL OUT. I IMMEDIATELY LEFT THE CAR IN PARK AND WILL NOT DRIVE IT AS THE REMAINING PORTIONS OF THE WINDOW STRUCTURE COULD COME OUT CAUSING AN UNSAFE HAZARD TO MYSELF AND OTHERS AS THE WINDOW MAY HIT THE DRIVER OR OTHERS ON THE ROAD WHEN IT FULLY COMES OUT. I ONLY HAVE 33,000 MILES ON THE CAR AND HAVE HAD THIS CAR IN MY GARAGE SINCE THE DAY I PURCHASED IT. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE 2005, AT WHICH TIME CHRYSLER ISSUED AN 'EXTENDED WARRANTY' WHICH INCLUDED THE COST TO FIX THIS DEFECT TO THOSE NUMEROUS 2005'S WHO COMPLAINED. HOWEVER, SINCE THAT YEAR, THE AMOUNT OF CROSSFIRES WHICH WERE BUILT AND SENT TO THE US HAS DRASTICALLY DECREASED, WHICH IN TURN, COMPLAINTS DECREASED ALTHOUGH NOTHING WAS DONE BY THEM TO FIX THE PROBLEM. IN 2008, MY UNDERSTANDING IS THAT ONLY 2000 CROSSFIRES WERE BUILT AND SENT TO THE US, OF WHICH THERE HAS BEEN SEVERAL COMPLAINTS, HOWEVER, CHRYSLER THINKS THE CUSTOMER SHOULD TAKE THE EXPENSE OF FIXING THEIR DEFECTS OF USING INADEQUATE ADHESIVE FOR SOMETHING AS IMPORTANT AS A WINDOW. I WAS TOLD THE COST WOULD BE APPROXIMATELY $1,700-$2,400 TO REPLACE THE ENTIRE CONVERTIBLE TOP, WHICH IS WHAT THEY HAVE TO DO TO MAKE THIS SAFE FOR THE CONSUMER. THIS PRESENTS AN UNSAFE HAZARD TO MYSELF AND MY FAMILY AND I AM NOT HAPPY WITH CHRYSLER'S RESPONSE. *TR
DRIVING DOWN THE INTERSTATE AT 70 MPH THE REAR WINDOW DETACHED FROM THE CONVERTIBLE TOP AND CRASHED INTO THE INTERIOR OF THE VEHICLE. THE DEALER CLAIMS THAT THE SEALANT/ADHESIVE FAILED AND THE REAR WINDOW BUT IT COULD NOT BE RE-ATTACHED. THE CHRYSLER DEALER ORDERED A NEW TOP WITH WINDOW. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES FOR THIS REPAIR. THE DEALER CHARGED $2,605.00 TO REPLACE THE CONVERTIBLE TOP. THIS IS A VERY DANGEROUS SAFETY ISSUE AS THE REAR WINDOW COULD HAVE INJURED THE OCCUPANTS. *TR
DRIVING DOWN THE INTERSTATE AT 70 MPH THE REAR WINDOW DETACHED FROM THE CONVERTIBLE TOP AND CRASHED INTO THE INTERIOR OF THE VEHICLE. THE DEALER CLAIMS THAT THE SEALANT/ADHESIVE FAILED AND THE REAR WINDOW BUT IT COULD NOT BE RE-ATTACHED. THE CHRYSLER DEALER ORDERED A NEW TOP WITH WINDOW. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES FOR THIS REPAIR. THE DEALER CHARGED $2,605.00 TO REPLACE THE CONVERTIBLE TOP. THIS IS A VERY DANGEROUS SAFETY ISSUE AS THE REAR WINDOW COULD HAVE INJURED THE OCCUPANTS. *TR
THE OWNER OF THE VEHICLE WAS DRIVING AT A RATE OF SPEED OF APPROXIMATELY 40 MPH AND DETECTED AN UNUSUALLY LOUD RATTLING NOISE FROM BEHIND. AFTER APPROACHING AND STOPPING AT A TRAFFIC LIGHT, THE OWNER/DRIVER TURNED AND LOOKED TO DISCOVER THAT APPROXIMATELY 1/4TH OF THE ENTIRE REAR WINDOW ASSEMBLY HAD DETACHED FROM THE CONVERTIBLE TOP. THE ADHESIVE THAT ATTACHES THE SOFT-TOP CANVAS MATERIAL TO THE REAR WINDOW HAS FAILED. THE OWNER IS CONCERNED THAT THE REMAINING ADHESIVE WILL ALSO FAIL RESULTING IN THE ENTIRE WINDOW FALLING OUT AND POTENTIALLY CAUSING AN ACCIDENT. OWNER DEEMS THE VEHICLE AS UNSAFE TO DRIVE. A PRIOR COMPLAINT OF A SIMILAR INCIDENT (ALSO WITH THE 2008 CHRYSLER CROSSFIRE ROADSTER) WITH THIS SAME ISSUE WAS RECENTLY FILED ON MAY 20TH, 2013(NHTSA-ID-NUMBER: 10412807 & VIN# [XXX]). THIS PRIOR INCIDENT OCCURRED ON MAY 4TH, 2013. CHRYSLER HANDLED THIS COMPLAINT WITH A FULL REPLACEMENT OF THE CONVERTIBLE TOP ASSEMBLY. THE MAY 20TH, 2013 COMPLAINT REPORT ALSO CITES THAT THIS APPEARS TO BE THE SAME PROBLEM CHRYSLER HAS HAD WITH THIS VEHICLE SINCE THE 2005 MODEL YEAR WHEN LARGE NUMBERS OF THESE FAILURES WERE REPORTED. CHRYSLER FINALLY ISSUED A RECALL IN SEPTEMBER OF 2011 FOR THE 2005 VEHICLES BUT LIMITED THE RECALL TO ONLY VEHICLES IN JUST EIGHT STATES FOR A REASON THEY DID NOT DISCLOSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE OWNER OF THE VEHICLE WAS DRIVING AT A RATE OF SPEED OF APPROXIMATELY 40 MPH AND DETECTED AN UNUSUALLY LOUD RATTLING NOISE FROM BEHIND. AFTER APPROACHING AND STOPPING AT A TRAFFIC LIGHT, THE OWNER/DRIVER TURNED AND LOOKED TO DISCOVER THAT APPROXIMATELY 1/4TH OF THE ENTIRE REAR WINDOW ASSEMBLY HAD DETACHED FROM THE CONVERTIBLE TOP. THE ADHESIVE THAT ATTACHES THE SOFT-TOP CANVAS MATERIAL TO THE REAR WINDOW HAS FAILED. THE OWNER IS CONCERNED THAT THE REMAINING ADHESIVE WILL ALSO FAIL RESULTING IN THE ENTIRE WINDOW FALLING OUT AND POTENTIALLY CAUSING AN ACCIDENT. OWNER DEEMS THE VEHICLE AS UNSAFE TO DRIVE. A PRIOR COMPLAINT OF A SIMILAR INCIDENT (ALSO WITH THE 2008 CHRYSLER CROSSFIRE ROADSTER) WITH THIS SAME ISSUE WAS RECENTLY FILED ON MAY 20TH, 2013(NHTSA-ID-NUMBER: 10412807 & VIN# [XXX]). THIS PRIOR INCIDENT OCCURRED ON MAY 4TH, 2013. CHRYSLER HANDLED THIS COMPLAINT WITH A FULL REPLACEMENT OF THE CONVERTIBLE TOP ASSEMBLY. THE MAY 20TH, 2013 COMPLAINT REPORT ALSO CITES THAT THIS APPEARS TO BE THE SAME PROBLEM CHRYSLER HAS HAD WITH THIS VEHICLE SINCE THE 2005 MODEL YEAR WHEN LARGE NUMBERS OF THESE FAILURES WERE REPORTED. CHRYSLER FINALLY ISSUED A RECALL IN SEPTEMBER OF 2011 FOR THE 2005 VEHICLES BUT LIMITED THE RECALL TO ONLY VEHICLES IN JUST EIGHT STATES FOR A REASON THEY DID NOT DISCLOSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ADHESIVE ON REAR WINDOW ASSEMBLY IN THE CONVERTIBLE TOP FAILED CAUSING WINDOW ASSEMBLY TO FALL OUT. INCIDENT OCCURRED AFTER PARKING VEHICLE IN GARAGE - OWNER WATCHED WINDOW ASSEMBLY FALL AWAY AS HE WENT TO CLOSE THE GARAGE DOOR...VEHICLE IS LOW MILES, ALWAYS GARAGED OR COVERED, ALWAYS HANDWASHED - NOT POWERWASHED. THIS APPEARS TO BE SAME PROBLEM CHRYSLER HAS HAD WITH THIS VEHICLE SINCE THE 2005 MODEL YEAR WHEN LARGE NUMBERS OF THESE FAILURES WERE REPORTED. MUCH FEWER ARE REPORTED FOR 2006, 2007 OR 2008 AS MANY FEWER WERE BUILT AND EVEN FEWER OF THOSE WERE IMPORTED TO THE US. THIS 2008 IS THE ONLY ONE I HAVE FOUND REPORTS OF WINDOW ASSEMBLY FAILURE ON TO DATE, BUT THEN ONLY 2,000 WERE BUILT AND MOST OF THEM DID NOT COME TO THE US. CHRYSLER, AFTER MUCH NOISE AT THE CONSUMER LEVEL, FINALLY ISSUED A RECALL IN SEPTEMBER 2011 FOR THE 2005 VEHICLES (X31 TSB SB-23035-11REVA), BUT LIMITED THE RECALL, FOR A REASON THEY DID NOT DISCLOSE, TO ONLY VEHICLES SOLD IN JUST EIGHT STATES...UPDATED 06/12/13 *BF *TR
ADHESIVE ON REAR WINDOW ASSEMBLY IN THE CONVERTIBLE TOP FAILED CAUSING WINDOW ASSEMBLY TO FALL OUT. INCIDENT OCCURRED AFTER PARKING VEHICLE IN GARAGE - OWNER WATCHED WINDOW ASSEMBLY FALL AWAY AS HE WENT TO CLOSE THE GARAGE DOOR...VEHICLE IS LOW MILES, ALWAYS GARAGED OR COVERED, ALWAYS HANDWASHED - NOT POWERWASHED. THIS APPEARS TO BE SAME PROBLEM CHRYSLER HAS HAD WITH THIS VEHICLE SINCE THE 2005 MODEL YEAR WHEN LARGE NUMBERS OF THESE FAILURES WERE REPORTED. MUCH FEWER ARE REPORTED FOR 2006, 2007 OR 2008 AS MANY FEWER WERE BUILT AND EVEN FEWER OF THOSE WERE IMPORTED TO THE US. THIS 2008 IS THE ONLY ONE I HAVE FOUND REPORTS OF WINDOW ASSEMBLY FAILURE ON TO DATE, BUT THEN ONLY 2,000 WERE BUILT AND MOST OF THEM DID NOT COME TO THE US. CHRYSLER, AFTER MUCH NOISE AT THE CONSUMER LEVEL, FINALLY ISSUED A RECALL IN SEPTEMBER 2011 FOR THE 2005 VEHICLES (X31 TSB SB-23035-11REVA), BUT LIMITED THE RECALL, FOR A REASON THEY DID NOT DISCLOSE, TO ONLY VEHICLES SOLD IN JUST EIGHT STATES...UPDATED 06/12/13 *BF *TR