This Problem Across All Years
CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR
CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR
ON MAY 18, 2020 AS I WAS DRIVING AT ABOUT 25 MPH, I HEARD A SCRAPING NOISE COMING FROM THE REAR GLASS AREA. I PULLED OVER TO DETERMINE WHAT WAS THE PROBLEM. I THEN NOTICED THE REAR GLASS WINDOW HAD FALLEN INTO THE CAR, HELD INTACT BY THE REAR DEFROSTER CORD CATCHING IT AND LOOSELY DANGLING IN THE BREEZE. I INFORMED CHRYSLER OF THIS PROBLEM (CHRYSLER CUSTOMER HOTLINE 1-800-992-1997, CASE NUMBER 76293394), BUT THEY OFFERED NO ASSISTANCE, EVEN THOUGH I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND MANY COMPLAINTS THROUGH GOOGLE AND YOUR OWN WEBSITE, NHTSA.GOV. IF I HAD BEEN DRIVING AT AN INTERSTATE SPEED OF 65 MPH, THE GLASS COULD HAVE ENTERED THE VEHICLE AND KILLED ME! I HAVE ALSO LEARNED THAT CHRYSLER GAVE A 10 YEAR/100,000 MILE WARRANTY TO OWNERS OF 2005 CROSSFIRES WITH THE SAME ISSUE! I DEMAND NOT ONLY AN APOLOGY FROM CHRYSLER ALONG WITH A NO CHARGE REPAIR OF THIS CONDITION, BUT ALSO THE SAME TREATMENT 2005 OWNERS RECEIVED, THE 10 YEAR/100,000 MILE WARRANTY. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED SINCE DELIVERY, DRIVEN SPARINGLY, AND GARAGED NIGHTLY. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR
ON MAY 18, 2020 AS I WAS DRIVING AT ABOUT 25 MPH, I HEARD A SCRAPING NOISE COMING FROM THE REAR GLASS AREA. I PULLED OVER TO DETERMINE WHAT WAS THE PROBLEM. I THEN NOTICED THE REAR GLASS WINDOW HAD FALLEN INTO THE CAR, HELD INTACT BY THE REAR DEFROSTER CORD CATCHING IT AND LOOSELY DANGLING IN THE BREEZE. I INFORMED CHRYSLER OF THIS PROBLEM (CHRYSLER CUSTOMER HOTLINE 1-800-992-1997, CASE NUMBER 76293394), BUT THEY OFFERED NO ASSISTANCE, EVEN THOUGH I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND MANY COMPLAINTS THROUGH GOOGLE AND YOUR OWN WEBSITE, NHTSA.GOV. IF I HAD BEEN DRIVING AT AN INTERSTATE SPEED OF 65 MPH, THE GLASS COULD HAVE ENTERED THE VEHICLE AND KILLED ME! I HAVE ALSO LEARNED THAT CHRYSLER GAVE A 10 YEAR/100,000 MILE WARRANTY TO OWNERS OF 2005 CROSSFIRES WITH THE SAME ISSUE! I DEMAND NOT ONLY AN APOLOGY FROM CHRYSLER ALONG WITH A NO CHARGE REPAIR OF THIS CONDITION, BUT ALSO THE SAME TREATMENT 2005 OWNERS RECEIVED, THE 10 YEAR/100,000 MILE WARRANTY. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED SINCE DELIVERY, DRIVEN SPARINGLY, AND GARAGED NIGHTLY. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR
REAR GLASS OF SOFTOP HAS COME LOOSE FROM MATERIAL. THIS IS A DANGEROUS ISSUE SINCE THE CAR ABLE TO BE DRIVEN SAFELY. 2005 CARS OF SAME MAKE AND MODEL HAS HAD AN EXTENDED WARRANTEE PROVIDE TO IT, WITH MANY OWNERS RECEIVING FULL REPLACEMENT OF SOFT TOP AT NO COST TO THEM. THIS HAPPENDED WHILE THE CAR WAS STATIONARY, SITTING IN MY GARAGE, IN JACKSONVILLE FL. I AM THE ORIGINAL OWNER OF THIS CAR AND THIS CAR WAS DELIVERED IN WHAT 'CHRYSLER' HAS DEEEMED TO BE 'HOT WEATHER STATES' (FL) FROM THEIR 2005 REPLACEMENTS OF THE SAME EXACT ISSUE.
REAR GLASS OF SOFTOP HAS COME LOOSE FROM MATERIAL. THIS IS A DANGEROUS ISSUE SINCE THE CAR ABLE TO BE DRIVEN SAFELY. 2005 CARS OF SAME MAKE AND MODEL HAS HAD AN EXTENDED WARRANTEE PROVIDE TO IT, WITH MANY OWNERS RECEIVING FULL REPLACEMENT OF SOFT TOP AT NO COST TO THEM. THIS HAPPENDED WHILE THE CAR WAS STATIONARY, SITTING IN MY GARAGE, IN JACKSONVILLE FL. I AM THE ORIGINAL OWNER OF THIS CAR AND THIS CAR WAS DELIVERED IN WHAT 'CHRYSLER' HAS DEEEMED TO BE 'HOT WEATHER STATES' (FL) FROM THEIR 2005 REPLACEMENTS OF THE SAME EXACT ISSUE.
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT FELT A BREEZE AND NOTICED THAT THE REAR WINDOW HAD DISENGAGED FROM THE FRAME OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT FELT A BREEZE AND NOTICED THAT THE REAR WINDOW HAD DISENGAGED FROM THE FRAME OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
I'D LIKE TO REPORT THE BACK WINDOW STARTING TO BECOME UNGLUED FROM THE CONVERTIBLE TOP! I HAVE READ MANY REPORTS ABOUT THIS HAPPENING TO THE 2005'S AND 2007'S. IT DOESN'T SEEM TO BE COVERED AND THERE HAS BEEN NO RECALL. SOMETHING SHOULD BE DONE! THIS IS AN EXPENSIVE THING TO FIX AT THE DEALER, REPLACING THE WHOLE TOP!!*JB
I'D LIKE TO REPORT THE BACK WINDOW STARTING TO BECOME UNGLUED FROM THE CONVERTIBLE TOP! I HAVE READ MANY REPORTS ABOUT THIS HAPPENING TO THE 2005'S AND 2007'S. IT DOESN'T SEEM TO BE COVERED AND THERE HAS BEEN NO RECALL. SOMETHING SHOULD BE DONE! THIS IS AN EXPENSIVE THING TO FIX AT THE DEALER, REPLACING THE WHOLE TOP!!*JB