This Problem Across All Years
ON MAY 18, 2020 AS I WAS DRIVING AT ABOUT 25 MPH, I HEARD A SCRAPING NOISE COMING FROM THE REAR GLASS AREA. I PULLED OVER TO DETERMINE WHAT WAS THE PROBLEM. I THEN NOTICED THE REAR GLASS WINDOW HAD FALLEN INTO THE CAR, HELD INTACT BY THE REAR DEFROSTER CORD CATCHING IT AND LOOSELY DANGLING IN THE BREEZE. I INFORMED CHRYSLER OF THIS PROBLEM (CHRYSLER CUSTOMER HOTLINE 1-800-992-1997, CASE NUMBER 76293394), BUT THEY OFFERED NO ASSISTANCE, EVEN THOUGH I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND MANY COMPLAINTS THROUGH GOOGLE AND YOUR OWN WEBSITE, NHTSA.GOV. IF I HAD BEEN DRIVING AT AN INTERSTATE SPEED OF 65 MPH, THE GLASS COULD HAVE ENTERED THE VEHICLE AND KILLED ME! I HAVE ALSO LEARNED THAT CHRYSLER GAVE A 10 YEAR/100,000 MILE WARRANTY TO OWNERS OF 2005 CROSSFIRES WITH THE SAME ISSUE! I DEMAND NOT ONLY AN APOLOGY FROM CHRYSLER ALONG WITH A NO CHARGE REPAIR OF THIS CONDITION, BUT ALSO THE SAME TREATMENT 2005 OWNERS RECEIVED, THE 10 YEAR/100,000 MILE WARRANTY. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED SINCE DELIVERY, DRIVEN SPARINGLY, AND GARAGED NIGHTLY. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR
ON MAY 18, 2020 AS I WAS DRIVING AT ABOUT 25 MPH, I HEARD A SCRAPING NOISE COMING FROM THE REAR GLASS AREA. I PULLED OVER TO DETERMINE WHAT WAS THE PROBLEM. I THEN NOTICED THE REAR GLASS WINDOW HAD FALLEN INTO THE CAR, HELD INTACT BY THE REAR DEFROSTER CORD CATCHING IT AND LOOSELY DANGLING IN THE BREEZE. I INFORMED CHRYSLER OF THIS PROBLEM (CHRYSLER CUSTOMER HOTLINE 1-800-992-1997, CASE NUMBER 76293394), BUT THEY OFFERED NO ASSISTANCE, EVEN THOUGH I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND MANY COMPLAINTS THROUGH GOOGLE AND YOUR OWN WEBSITE, NHTSA.GOV. IF I HAD BEEN DRIVING AT AN INTERSTATE SPEED OF 65 MPH, THE GLASS COULD HAVE ENTERED THE VEHICLE AND KILLED ME! I HAVE ALSO LEARNED THAT CHRYSLER GAVE A 10 YEAR/100,000 MILE WARRANTY TO OWNERS OF 2005 CROSSFIRES WITH THE SAME ISSUE! I DEMAND NOT ONLY AN APOLOGY FROM CHRYSLER ALONG WITH A NO CHARGE REPAIR OF THIS CONDITION, BUT ALSO THE SAME TREATMENT 2005 OWNERS RECEIVED, THE 10 YEAR/100,000 MILE WARRANTY. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED SINCE DELIVERY, DRIVEN SPARINGLY, AND GARAGED NIGHTLY. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. WITHOUT WARNING, THE REAR WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE REAR WINDOW CAME COMPLETELY UNGLUED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP TO REGLUE THE WINDOW. THERE WAS NO GUARANTEE THE FAILURE WOULD NOT RECUR. *JS *BF *TR
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. WITHOUT WARNING, THE REAR WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE REAR WINDOW CAME COMPLETELY UNGLUED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP TO REGLUE THE WINDOW. THERE WAS NO GUARANTEE THE FAILURE WOULD NOT RECUR. *JS *BF *TR
REAR GLASS OF SOFTOP HAS COME LOOSE FROM MATERIAL. THIS IS A DANGEROUS ISSUE SINCE THE CAR ABLE TO BE DRIVEN SAFELY. 2005 CARS OF SAME MAKE AND MODEL HAS HAD AN EXTENDED WARRANTEE PROVIDE TO IT, WITH MANY OWNERS RECEIVING FULL REPLACEMENT OF SOFT TOP AT NO COST TO THEM. THIS HAPPENDED WHILE THE CAR WAS STATIONARY, SITTING IN MY GARAGE, IN JACKSONVILLE FL. I AM THE ORIGINAL OWNER OF THIS CAR AND THIS CAR WAS DELIVERED IN WHAT 'CHRYSLER' HAS DEEEMED TO BE 'HOT WEATHER STATES' (FL) FROM THEIR 2005 REPLACEMENTS OF THE SAME EXACT ISSUE.
REAR GLASS OF SOFTOP HAS COME LOOSE FROM MATERIAL. THIS IS A DANGEROUS ISSUE SINCE THE CAR ABLE TO BE DRIVEN SAFELY. 2005 CARS OF SAME MAKE AND MODEL HAS HAD AN EXTENDED WARRANTEE PROVIDE TO IT, WITH MANY OWNERS RECEIVING FULL REPLACEMENT OF SOFT TOP AT NO COST TO THEM. THIS HAPPENDED WHILE THE CAR WAS STATIONARY, SITTING IN MY GARAGE, IN JACKSONVILLE FL. I AM THE ORIGINAL OWNER OF THIS CAR AND THIS CAR WAS DELIVERED IN WHAT 'CHRYSLER' HAS DEEEMED TO BE 'HOT WEATHER STATES' (FL) FROM THEIR 2005 REPLACEMENTS OF THE SAME EXACT ISSUE.
WHILE DRIVING DOWN THE ROAD I NOTICED A LOT OF ROAD NOISE COMING FROM THE REAR AREA AND FOUND THAT THE REAR WINDOW GLASS WAS COMING DETACHED FROM THE TOP FABRICK. OVER THE NEXT TWO WEEKS THE WINDOW AND ALMOST COMPLETELY COME APART FROM THE TOP. I HAVE FOUND THAT CHRYSLER HAS OFFERED THROUGH THEIR TSB-23035-11 REVA SERVICE BULLETIN TO COVER THIS PROBLEM ON 2005 MODELS UP TO TEN YEARS OR 100,000 MILES. MY PROBLEM IS IDENTICAL TO THE 2005 AND I ONLY HAVE ABOUT 57,000 MILES ON THE VEHICLE BUT THEIR CUSTOMER SATISFACTION CENTER ONLY REFERED ME TO THE DEALER WHO HAS STATED THAT THE TOP NEEDS TO BE REPLACED AT A COST OF $1650 TO ME WITH NO ASSISTANCE FROM CHRYSLER. THE TOP IS IN EXCELLENT CONDITION AND IT IS UNREALISTIC THAT THIS SHOULD BE ANYTHING BUT A MANUFATURING DEFECT. I HAVE SEEN ON THE INTERNET THAT MANY OTHER CROSSFIRE OWNERS HAVE THE SAME ISSUE AS I HAVE. *TR
WHILE DRIVING DOWN THE ROAD I NOTICED A LOT OF ROAD NOISE COMING FROM THE REAR AREA AND FOUND THAT THE REAR WINDOW GLASS WAS COMING DETACHED FROM THE TOP FABRICK. OVER THE NEXT TWO WEEKS THE WINDOW AND ALMOST COMPLETELY COME APART FROM THE TOP. I HAVE FOUND THAT CHRYSLER HAS OFFERED THROUGH THEIR TSB-23035-11 REVA SERVICE BULLETIN TO COVER THIS PROBLEM ON 2005 MODELS UP TO TEN YEARS OR 100,000 MILES. MY PROBLEM IS IDENTICAL TO THE 2005 AND I ONLY HAVE ABOUT 57,000 MILES ON THE VEHICLE BUT THEIR CUSTOMER SATISFACTION CENTER ONLY REFERED ME TO THE DEALER WHO HAS STATED THAT THE TOP NEEDS TO BE REPLACED AT A COST OF $1650 TO ME WITH NO ASSISTANCE FROM CHRYSLER. THE TOP IS IN EXCELLENT CONDITION AND IT IS UNREALISTIC THAT THIS SHOULD BE ANYTHING BUT A MANUFATURING DEFECT. I HAVE SEEN ON THE INTERNET THAT MANY OTHER CROSSFIRE OWNERS HAVE THE SAME ISSUE AS I HAVE. *TR
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE REAR OF THE SUN ROOF WINDOW BECAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE REAR OF THE SUN ROOF WINDOW BECAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.