2004 CHRYSLER PACIFICA Engine Problems
141 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (141)
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.
Mileage: 150,000
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COULD DIE. TRYING TO FIND REPLACEMENT AND AM BEING TOLD IT IS SUCH A PROBLEM THAT THERE IS NO PARTS AVAILABLE TO FIX THIS PROBLEM
Mileage: 11,800
I WAS DRIVING ON THE HIGHWAY, AND MY LIGHTS ALL LIT UP, CAR STALLED, AND MY DASH BOARD SAID NO BUS
Mileage: 184,000
TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN HE PURCHASED THE VEHICLE THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED, HE HAD TAKEN IT TO CHRYSLER JEEP DODGE RAM BRUNSWICK GEORGIA (5400 ALTAMA AVE, BRUNSWICK, GA 31525) FOR A FULL INSPECTION. A WEEK LATER WHILE AT A STOP SIGN, THE CHECK ENGINE AND AN UNKNOW RED WARNING LIGHTS ILLUMINATED A SECOND TIME. THERE WAS SMOKE AND FIRE COMING FROM UNDERNEATH THE FRONT HOOD AREA. THE CONTACT WAS OCCUPYING THE VEHICLE AS THE DRIVER AND MANAGED TO EXIT THE VEHICLE. THE CONTACT STATED THAT THE FUEL LINE CAUGHT ON FIRE AND BURNED THE VEHICLE CAUSING TO IGNITE INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE AND POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A JUNK YARD WHERE IT WAS BEING INVESTIGATED. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT MENTIONED THAT THERE WAS A SIMILAR RECALL BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,503.
Mileage: 170,503
ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK
Mileage: 65,000
UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POINT IT WILL NOT HOLD THE ENGINE CAUSING CATASTROPHIC FAILURE. I HAVE BECOME AWARE CHRYSLER IS AWARE OF THE FUTURE FAILURE AND WILL NOT FIX IT.
Mileage: 75,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON FOUR OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. ADDITIONALLY, WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BROOKFIELD CHRYSLER DODGE JEEP RAM (1845 PIPESTONE RD, BENTON HARBOR, MI 49022), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR FAILED AND NEEDED TO BE REPLACED. THE OXYGEN SENSOR WAS REPLACED SEVEN TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Mileage: 149,000
VEHICLE WAS TAKEN TO SERVICE. SHOP WOULD NOT WORK ON VEHICLE STATING THE DETERIORATION OF THE SUBFRAME WAS TO EXTENSIVE AND THEY WOULD NOT WORK ON IT. UPON CLOSER INSPECTION SHOWED THE FRAME IN A GREAT STATE OF DECAY, WITH SOME PLACES ONLY BEING HELD TOGETHER WITH THIN STRIPS OF METAL. THESE VEHICLES WERE RECALLED IN THE PAST FOR DEFECTIVE FRAMES HOWEVER NOT ALL WERE RECALLED AND THIS IS ONE VEHICLE THAT WAS NOT. THE MOTOR IN THESE VEHICLES WILL FALL OUT AND COULD CAUSE AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR LOSS OF LIFE. THESE FRAMES ARE DEFECTIVE IN WORKMANSHIP FROM THE FACTORY AND SHOULD BE HANDLED BY THE FACTORY ACROSS ALL 2004-2008 CHRYSLER PACIFICA'S AFFECTED BY DEFECTIVE EQUIPMENT KNOWINGLY INSTALLED BY THE FACTORY THAT WILL LEAD TO AN ACCIDENT AND CAUSE SERIOUS INJURY OR DEATH. THOUSANDS OF THESE VEHICLES ARE ON THE ROAD TODAY WITH OCCUPANTS UNKNOWINGLY DRIVING THESE VEHICLES WHICH ARE "TICKING TIME BOMBS". *TR
Mileage: 167,000
ENGINE STALLS FOR NO REASON INDICATED BY ENGINE CODES. VEHICLE WAS COMING TO A STOP. WAS BACKING UP ONCE. JUST IDLING AND STALLED. SOMETIMES WHEN DRIVING IT FEELS AS IF NOTHING IS HAPPENING WHEN I ATTEMPT TO ACCELERATE. HAS DONE THIS BEFORE THE DATE SUBMITTED. DIFFERENT DATES.
Mileage: 89,100
VEHICLE.JUST QUIT RUNNING.AND WOULDN'T START.AGAIN. THE VEHICLE WAS IN MOTION
Mileage: 202,102
I WAS DRIVING ON A CITY STREET AND I WAS TURNING AT A STOP LIGHT WHEN MY CAR MADE A VERY STRANGE SOUND. I COULD NOT STEER THE CAR SO I PULLED OVER AND UPON LOOKING UNDERNEATH THE VEHICLE AND UNDER THE HOOD THE MOTOR HAD SHIFTED DUE TO A ROTTING CRADLE MOUNT.
Mileage: 160,000
K-FRAME IS ROTTED OUT NOT SAFE TO DRIVE ENGINE COULD FALL OUT
Mileage: 129,700
HAVE 2004 CHYSLER PACIFICA HAVING ISSUES WITH FUEL SYSTEM TRUCK DRIVES THEN SPUTTER SHUTS OFF TAKE LONG TIME STARTING UP ALSO OVER HEATS NO REASON TRUCKS SHIFTS INTO GEAR 2 BUT DON'T GO SPEED THINK I'M GOING TRANSMISSION SLIPS CAN BE RIDING UP STREET SHUTS OFF ON ME SHIFTS INTO DRIVE WITH RPM SAYING 2
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE INSTRUMENT PANEL LIGHTING AND THE ABS INDICATOR BEGAN TO FLASH. IN ADDITION, THE WINDSHIELD WIPERS STOPPED WORKING, THE VEHICLE SUDDENLY JOLTED FORWARD, AND STALLED. THE NEXT DAY, AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
2004 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO SAFETY RECALL THAT WAS NEVER REPAIRED WHICH RESULTED IN VEHICLE FIRE. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *TR *JS *JS THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT OFFERED ANY ASSISTANCE. *JS
WE OWN A 2004 CHRYSLER PACIFICA WITH AROUND 117K MILES ON IT. MY DAUGHTER DRIVES IT. WHILE CHANGING THE ENGINE OIL ON IT LAST WEEKEND, I NOTICED SEVERE CORROSION (PERFORATION ACTUALLY) OF THE VEHICLE ENGINE CRADLE. THE PASSENGER SIDE OF THE CROSS MEMBER IS RUSTED COMPLETELY THROUGH ON THE BOTTOM AND THE DRIVER SIDE IS ABOUT 70% RUSTED THROUGH. AS THIS CROSS MEMBER IS WHAT HOLDS THE ENGINE IN THE VEHICLE AND ACTS AS THE BASE OF THE FRONT SUSPENSION, I DON'T BELIEVE THIS VEHICLE IS SAFE TO DRIVE ANYMORE. SHOULD THIS STRUCTURAL COMPONENT FAIL DURING HIGHWAY DRIVING, I BELIEVE THE VEHICLE WOULD BECOME UNSTABLE AND UNCONTROLLABLE WHICH WOULD BE A HAZARD TO THE DRIVER, PASSENGERS AND OTHER MOTORISTS. YES, WE LIVE IN WISCONSIN (PART OF THE SALT BELT), BUT THIS AMOUNT OF CORROSION ON SUCH A CRUCIAL STRUCTURAL COMPONENT IS CRAZY! THE VEHICLE HAS ONLY BEEN ON THE ROAD FOR 14 YRS AND FOR ONLY 117K MI. I WOULD UNDERSTAND IF THE BODY STARTED TO DETERIORATE IN THAT AMOUNT OF TIME, BUT NOT A SUPPORTING FRAME MEMBER. I DON'T BELIEVE THE ENGINE CRADLE WAS PROPERLY TREATED AGAINST CORROSION, OR THE DESIGN OF THE CRADLE MADE IT SUSCEPTIBLE TO EXCESSIVE LOCALIZED CORROSION AND THE MANUFACTURER SHOULD BE HELD LIABLE FOR REPAIRS.
Mileage: 117,000
CHRYSLER DEALERSHIP SERVICED MY CAR WITH A OIL CHANGE. I WAS TOLD MY CAR WAS UNSAFE TO DRIVE DUE TO MOTOR MOUNT RUSTED. I HAD TO SIGN A PAPERS THAT THIS CAR IS UNSAFE TO DRIVE, THEY CAN'T RELEASE THE CAR TO ME. FRAME IS ROTTED AND UNSAFE TO DRIVE. I DIDN'T EXPECT THIS AND WASN'T READY TO BUY ANOTHER CAR. I DON'T KNOW IF THIS PROBLEM WAS A RECALL FOR CHRYSLER PACIFICA. THANKFULLY I WAS TOLD BEFORE SOMETHING HAPPENED.
I HAVE CHRYSLER PACIFICA 2004. HAVE TAKEN GOOD CARE OF VEHICLE, NO ACCIDENTS. VEHICLE BEGAN SHAKING VIOLENTLY WHEN DRIVING DOWN ROAD. I HAVE BRAND NEW TIRES . HAD THEM REBALANCED COUPLE OF TIMES . STILL VIBRATING VIOLENTLY. MY MECHANIC COULD NOT FIND ANY PROBLEMS EXCEPT THAT ENGINE CRADLE FOR ENGINE IS BADLY ROTTED OUT WITH RUST. I LOOKED ON LINE FOR PROBLEM AND SEE THAT CHRYSLER HAD NOT PROPERLY COATED THE ENGINE CRADLE AND HAS LED TO FREQUENT PROBLEMS AND DANGEROUS DRIVING CONDITIONS, DUE THAT THE ENGINE COULD FALL OUT OF VEHICLE. THIS IS OF NO FAULT TO OWNER. I DIDNT FEEL SAFE DRIVING A VEHICLE THAT THE MOTOR COULD FALL OUT OF. THIS IS A SAFETY ISSUE THAT CHRYSLER SHOULD BE RESPONSIBLE FOR. A CONSUMER SHOULD NOT HAVE TO WORRY THAT THERE SEAT BELT OR AIR BAG MIGHT FAIL AND THEY DEFINITELY SHOUDNT HAVE TO WORRY ABOUT THERE ENGINE FALLING OUT OF THERE CAR WHILE DRIVING DOWN THE ROAD, WHICH COULD LEAD TO A WRECK OR FIRE. THANK YOU FOR YOUR TIME AND CONSIDERATION.
Mileage: 170,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ARRIVED HOME AND WAS NOTIFIED BY AN EYEWITNESS, APPROXIMATELY 15-20 MINUTES LATER, THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT OBSERVED MAJOR SMOKE AND FLAMES UNDERNEATH THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE STARTED FROM THE ENGINE AREA. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS STILL PARKED OUTSIDE OF THE OWNER'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mileage: 100,000
ENGINE CRADLE RUSTED OUT TO THE POINT THE ENGINE DROPPED. MY DAUGHTER WAS DRIVING HOME FROM WORK ON I94WEST OUT OF MILWAUKEE WHEN SHE HEARD A CLUNK. SHE WAS ABLE TO DIVE TO OUR RESTAURANT AND PARK. I HAD THE VEHICLE TOWED TO AN AUTO MECHANIC AND THAT IS WHEN HE TOLD ME THAT IT ENGINE CRADLE WAS RUSTED OUT.
Mileage: 150,000
ENGINES STALLS INTERMITTENTLY WHILE DRIVING THEN SHUTTERS AND CONTINUES TO RUN. HAPPENS 3 TO 4 TIMES DURING SAY A 25 MILE DRIVE . I FEEL IT IS VERY UNSAFE . ALSO STALLS AT IDLE AT STOP SIGN BUT RESTARTS IMMEDIATELY AND RUNS AS IF NOTHING HAPPENED . I GOT ONLINE TO SEE IF OTHERS HAD SIMILAR PROBLEM AND SEEN OTHER SIMILAR PROBLEMS WHERE THEY SAID IT WAS SOFTWARE RELATED AND HAD TO GO TO DEALERSHIP TO BE REPROGRAMMED.
Mileage: 109,274
A POPPING SOUND COMING FROM THE FRONT END WHEN TURNING WHILE MAGEING TURNS. IT IS SO LOUD YOU THINK SOMETHING FELL OFF. THIS HAS BEEN HAPPING FOR AT LEAST 4 YEARS I ALWAYS TAKE IT TO THE SHOP AND THEY SAY THEY CAINT FIND ANYTHING WRONG BUT I KNOW IT IS THE SHOP KEEP COMPUTER RECORDS SO I KNOW THEY WILL HAVE THE TIMES I KEPT RETURING WITH THIS PROBLEM IT NEVER DO IT WHEN I TAKE IT SO THEY SAY THEY CAINT DIGONOSE MY PROBLEM. YOU WILL NEVER KNOW WHEN IT WILL MAKE THAT LOUD POPPING SOUND BUT WHEN IT DOSE IT YOU WILL BE STARTELD YOU BECAUSE YOU THINK YOUR WHEEL IS OFF. IT ALSO WILL NOT START OCCASIONALY YOU NEVER KNOW WHEN THIS WILL HAPPEN I REPLACE MY BATTERY EVERY YEAR BECAUSE IT WILL KILL YOUR BATTERY ALL THE TIME .I HAVE REPLACED MY GAS PUMPS THEY WENT OUT 5 YEARS AGO
Mileage: 900,000
I PURCHASED A USED VEHICLE FROM A LOCAL AUTO DEALERSHIP ON JANUARY 30, 2017. AFTER DRIVING THE VEHICLE EVERYDAY FOR ABOUT A WEEK I BEGAN NOTICED THE CAR WOULD SHAKE AND PULL TO THE LEFT EVEN WHILE DRIVING AT VERY SLOW SPEEDS.ON FEBRUARY 23, 2017 I TOOK THE NEWLY PURCHASED CHRYSLER PACIFICA IN FOR AN OIL CHANGE. I RECEIVED A CALL FROM THE MECHANIC ABOUT 15 MINS AFTER I DROPPED THE VEHICLE OFF AND HE INFORMED ME THAT MY FRONT ENGINE CRADLE WAS SEVERELY RUSTED AND IF I CONTINUED TO DRIVE IT THE ENGINE COULD FALL OUT AT ANY MINUTE. I RUSHED BACK TO THE LOCATION THAT MY VEHICLE WAS BEING SERVICED AND I WAS SHOCKED AT HOW BAD THE ENGINE CRADLE ACTUALLY WAS. THERE WAS AT LEAST AN INCH GAP INDICATING IT WAS BEGINNING TO SEPARATE FROM THE BODY OF THE CAR. I TOOK PICTURES OF THE DAMAGE AND EMAILED THEM TO THE DEALER THAT SOLD ME THE VEHICLE. I ALSO DID A QUICK INTERNET SEARCH FOR FRONT ENGINE CRADLE DAMAGE IN 2004 CHRYSLER PACIFICA'S AND CAME ACROSS NUMEROUS CONSUMER COMPLAINTS HAVING THE SAME ISSUES WITH 2004 PACIFICA'S. I ALSO FOUND CHRYSLER PREVIOUSLY ISSUED AN EXTENDED WARRANTY TO RESOLVE DEFECTIVE ENGINE CRADLES FOR OWNERS RESIDING IN SALT BELT STATES AND VEHICLES WITH UNDER 150K MILES. CONFIDENT THAT MY VEHICLE QUALIFIED FOR THE EXTENDED WARRANTY I CONTACTED CHRYSLER DIRECTLY. I WAS INFORMED BY THE CHRYSLER REPRESENTATIVE THAT THE PACIFICA I CURRENTLY OWN DOES NOT QUALIFY TO RECEIVE REPAIRS UNDER THE EXTENDED WARRANTY BECAUSE IT WAS BUILT IN JANUARY OF 2004 AND WARRANTY ONLY COVERS FRONT ENGINE CRADLE DAMAGE TO VEHICLES THAT WERE BUILT AFTER FEBRUARY 23, 2004 AND BEFORE MARCH 31, 2004.
Mileage: 124,000
I DROVE TO MY FRIENDS HOUSE, AND 15 MINUTES LATER MY CAR WAS ENGULFED IN FLAMES! THE FIRE CHIEF SAID IT WAS AN ELECTRICAL PROBLEM THAT STARTED THE FIRE. MY CAR WAS NOT RUNNING, AND I WAS NOT IN IT.
Mileage: 200,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING IN REVERSE, A VERY LOUD SCRATCHING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEPARATED FROM THE CRADLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000. THE VIN WAS NOT AVAILABLE.
Mileage: 216,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE APPROACHING A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ERROR CODES AS P401 AND P172. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 03V471000 (FUEL SYSTEM) AND 04V113000 (POWER TRAIN). THE FAILURE MILEAGE WAS 160,000.
Mileage: 160,000
TOOK MY PACIFICA IN TO GET HOSE LOOKED AT AND SOME NEW TIRES. WAS CALLED AND TOLD TO COME GET MY CAR AND PARK IT. WAS TOLD THAT ENGINE CRADLE HAD RUST AND ROT AND THAT IT WAS NOT SAFE TO DRIVE. I'VE HAD THIS CAR FOR ALMOST 10 YEARS AND HAD NEVER HEARD OF THIS. I DRIVE EVERY DAY AND NEED MY CAR.
Mileage: 140,702
TAKATA RECALL VEHICLE WILL NOT STAY FIRED UP AS SOON AS SOON AS THROTTLE IS RELASED CAR DIES IMMEDIATELY, SOMETIMES NOT STARTING BACK UP FOR 15-40 MINUTES, REPLACED IDLE AIR CONTROL, REPLACED THROTTLE POSTION SENSOR, REPLACED ALL SPARK PLUGS, RAN A FUEL CLEANER, AND REPLACED ALTERNATOR, CAR STILL WILL NOT STAY TURNED OVER AND STILL WILL NNOT IDLE, IF THROTTLE AND RPM DROP CAR WIL DIE IN TRAFFIC SITTING IN DRIVE WAY HASN'T MATTERD WHERE HAPPENS EVERYWHERE
Mileage: 200,000
I WAS DRIVING AND MY CHILDREN SMELLED SMOKE. I PULLED OVER AND OPENED THE HOOD AND SAW A FIRE. A STRANGER STOPPED AND TRIED PUTTING IT OUT WITH A FIRE EXTINGUISHER BUT IT CAUGHT ON SO QUICKLY THAT THERE WAS NO CHANCE. I SUFFERED A COMPLETE LOSS SINCE THE ENTIRE CAR WAS ENGULFED IN FLAMES.
Mileage: 224,000
THE COOLING SYSTEM FOR THE CAR DOES NOT WORK CORRECTLY. AFTER A STEADY IDLE OF ABOUT 5 MINUTES, THE CAR WILL BEGIN TO GET HOT AND THE FANS WILL KICK ON. TWO MINUTES LATER IT WILL DO IT AGAIN. THE SYSTEM IT SELF SEEMS OK, BUT THE FAN IS CONSTANTLY ON AND OFF. THE MOTOR GET S SO HOT THAT THE HOOD ON MY CAR IS STARTING TO TURN. NEXT IS THE AIRBAGS. THE AIRBAG LIGHT FOR THE PASSENGER SIDE IS ALWAYS ON INDICATING A FAILURE. THE BAG HAS NEVER BEEN DEPLOYED? NOW THE BIGGEST PROBLEM IS THE TOP END OF THE MOTOR. MY CHECK ENGINE LIGHTS KEEPS COMING ON. KEEPS SAYING MISFIRE ON CYLINDER 4. EVERYTHING HAS BEEN REPLACED AND I STILL GET THIS CODE? MY VEHICLE GETS IT REGULAR MAINTENANCE AND MY MECHANIC SAID MY CAR SHOULD NOT HAVING THESE PROBLEMS.
Mileage: 75,000
I RECENTLY PURCHASED A USED 2004 PACIFICA. WHILE GETTING THE OIL CHANGED FOR THE FIRST TIME I WAS INFORMED BY THE TECHNICIAN THAT THE ENGINE CRADLE / SUB-FRAME WAS SHOWING SEVERE CORROSION. I SPOKE TO CHRYSLER THE NEXT DAY AND WAS INFORMED THAT EVEN THOUGH THIS IS A KNOWN ISSUE, AND CHRYSLER DID ISSUE A CONSUMER SATISFACTION BULLETIN AND EXTEND THE WARRANTY UP TO 150000 MILES ON THIS ITEM THAT MY VEHICLE WAS OUTSIDE THAT AND THEY WOULD NOT HONOR THE WARRANTY REPAIR. EVEN THOUGH THE PREVIOUS OWNER DID NOT HAVE THE WORK COMPLETED UNDER THE WARRANTY EXTENSION.
Mileage: 156,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE REPLACING TIRES ON THE VEHICLE BY A SERVICE STATION, IT WAS INFORMED THAT THE ENGINE CRADLE OF THE VEHICLE HAD CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Mileage: 114,000
MY PACIFICA HAS AN EXHAUST PROBLEM I HEAR AN EXHAUST NOISE AND SMELL FUMES INSIDE OF VEHICLE.
Mileage: 130,000
CHRYSLER DID NOT PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT. DURING A ROUTINE INSPECTION, MY MECHANIC DISCOVERED THE ENGINE CRADLES WERE RUSTING OUT. THE ENGINE CRADLES WERE REPLACED BEFORE THE ENGINE FELL THROUGH.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THAT THE ENGINE CRADLE HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,300.
Mileage: 101,300
THE FRONT SUBFRAME KNOWN AS THE "ENGINE CRADLE" IS SEVERELY RUSTING OUT. THIS IS A KNOWN ISSUE BY CHRYSLER ON 2004-2005 PACIFICAS. THERE WAS AN INADEQUATE COATING OF THE METAL WHICH LEADS TO PREMATURE RUSTING. IN 2010 CHRYSLER ISSUED AN EXTENDED WARRANTY FOR THIS, BUT ONLY FOR CARS BUILT IN A SIX WEEK PERIOD IN 2004. THIS ONLY COVERED A SMALL FRACTION ON THE CARS AFFECTED. CHRYSLER NEVER SENT INFORMATION TO OWNERS WARNING OF THIS OR OFFERING SUGGESTIONS ON MAINTENANCE OF THIS ISSUE. AS A RESULT, THOUSANDS OF PACIFICA OWNERS LIKE MYSELF ARE LEFT WITH CARS UNSAFE TO DRIVE AND UNABLE TO SELL BECAUSE OF THE SEVERITY OF THE ISSUE. THE RESPONSE FROM CHRYSLER (FAC) WHEN YOU CONTACT THEM IS "SORRY, IT IS NOT UNDER WARRANTY".
Mileage: 118,000
I OWN A 2004 CRYSLER PASIFICA THAT I PURCHASED NEW THAT HAS SEVERE RUST OF THE ENGINE CRADLE AKA SUBFRAME WHICH MAKES IT IMPOSSIBLE TO DRIVE THE CAR SAFELY OR SELL THE CAR AS WELL. THIS RUST SEEMS ABNORMAL FOR A CAR THAT IS 10 YEARS OLD. DOING RESEARCH ONLINE, WE HAVE NOTICED THAT CHRYSLER ADMITTED TO THE PROBLEM AND HAS FIXED CERTAIN CARS WITHIN SOME LIMITED PRODUCTION RUN SOLD IN CERTAIN STATES. OUR PROBLEM DOES NOT SHOW UP ON ANY RECALL LIST AND WE DON'T HAVE A RECORD OF CHRYSLER CONTACTING US ALTHOUGH THEY SHOULD HAVE. WHAT CAN I DO ABOUT THIS PROBLEM?
Mileage: 141,000
UPON TAKING MY VEHICLE TO BE SERVICED AFTER PURCHASE 1 DAY AGO, THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED OUT ON THE RIGHT SIDE. THIS IS THE ONLY RUST ON THE UNDERSIDE OF THE VEHICLE. I AM CURRENTLY IN DISCUSSIONS WITH THE DEALER TO REMEDY THIS ISSUE, BUT HAVE DISCOVERED THAT THIS IS A FREQUENT PROBLEM.
Mileage: 121,000
I PUT MY 2004 CHRYSLER PACIFICA IN THE SHOP ON 8/24/2015 FOR AN OIL CHANGE AND INSPECTION AND TO MY SURPRISE WAS TOLD THE "SUBFRAME IS ROTTING OUT". MY MECHANIC STATED THIS IS A COMMON PROBLEM FOR THE PACIFICA. I DID SOME RESEARCH AND FOUND A CONSIDERABLE AMOUNT OF COMPLAINTS FOR THE SAME EXACT ISSUE. APPARENTLY, CHRYSLER PROVIDED AN EXTENDED WARRANTY FOR A VERY SMALL NUMBER OF CARS EFFECTED BY THIS SAFETY HAZARD. CHRYSLER IS NOT TAKING THIS DEFECT SERIOUSLY; SHOULD PROVIDE CORRECTIVE ACTION BEFORE FATALITIES OCCUR.
Mileage: 101,065
TOOK 2004 PACIFICA IN FOR ROUTINE OIL CHANGE AND FOUND OUT CRADLE IS RUSTING OUT. TO REPLACE THE CRADLE WILL COST OVER $3000. TO NOT FIX IT MEANS THE CAR WILL BE UNSAFE TO DRIVE.
Mileage: 143,098
I HAVE AN 04 CHRYSLER PACIFICA WITH A SEVERELY RUSTED ENGINE CRADLE. I WAS TOLD BY A MECHANIC AT GOODYEAR WHILE TRYING TO GET AN ALIGNMENT THAT MY CRADLE WAS TOO RUSTED TO DO THE ALIGNMENT. HE THEN SAID THIS IS A KNOWN ISSUE WITH CHRYSLER PACIFICAS. I DID SOME RESEARCH AND FOUND A LETTER THAT WAS ISSUED TO OWNERS OF PACIFICAS REGARDING THIS PROBLEM. HOWEVER, I DID NOT RECEIVE THE LETTER. SO I CALLED THE CHRYSLER COMPLAINT LINE AND SPOKE WITH SOMEONE WHO GAVE ME A CASE # AND TOLD ME I WOULD NEED TO HAVE THE ISSUE VERIFIED BY A CHRYSLER DEALER AND THEN THEY WOULD LOOK INTO PAYING FOR THE REPAIR. I TOOK IT TO MY DEALER WHO VERIFIED THE REPAIR AND TOOK SEVERAL PICTURES. I HAD NOT HEARD ANY THING BACK SO I CALLED BACK TO THE COMPLAINT LINE ABOUT MY CASE#. AT THAT TIME I SPOKE WITH ANOTHER CSR WHO INFORMED ME THAT MY VEHICLE WAS NOT ONE OF THE AFFECTED VEHICLES . WHEN QUESTIONED WHY NOT AND WHICH VEHICLES WERE AFFECTED SHE SAID SHE DID NOT KNOW. BUT, SAID IT DEFINATELY WAS NOT MINE. I WAS EXTREMELY UPSET AS I HAD BEEN PREVIOUSLY TOLD IF THE ISSUE WAS A RUSTED CRADLE AND VERIFIED BY A CHRYSLER DEALER I WOULD BE ABLE TO GET ASSISTANCE, HOPEFULLY ON THE ENTIRE REPAIR. I AM NOT SURE WHAT TO DO NOW AS THIS IS AN EXPENSIVE REPAIR $5000 - $6000. THE LADY SAID WELL YOU NEED TO PUT MONEY INTO A VEHICLE THAT IS 10 YEARS OLD. I SAID I HAVE. I HAVE HAD OTHER ISSUES WITH THE VEHICLE ALSO. BUT, THAT IS FOR ANOTHER TIME. I AM SO UPSET WITH CHRYSLER AS I READ THE WHOLE PROBLEM WAS THEY FORGOT TO PUT DRAIN HOLES IN THE CRADLE. NOT SURE WHAT TO DO FROM HERE.
Mileage: 125,000
THE MOTOR MOUNTS ON THIS VEHICLE HAVE BEEN REPLACED MULTIPLE TIMES. 3 AT A TIME. THERE ARE ONLY 4 OF THEM. I WAS NOT AWARE THAT IT WAS A COMMON ISSUE ON THESE CARS SUBSEQUENT RESEARCH HAS SHOWN THAT IT IS VERY COMMON. IT DOES PRESENT A SAFETY RISK.
JUST BROUGHT OUR CAR TO THE SHOP FOR AN OIL CHANGE AND THEY INFORMED US THAT OUR ENGINE CRADDLE IS SO BADLY ROOTING THAT WE HAVE TO SPEND $2300 TO REPAIR. I HAVE HEARD CHRYSLER NEW ABOUT THIS AND IS DOING NOTHING ABOUT IT BECAUSE OUR CAR WAS BUILT IN AUG OF 2004. THAT IS HORRIBLE !!!!!
MY CAR HAS BEGUN TO SHAKE. I JUST GOT BACK FROM THE MECHANIC, WHO EXPLAINED THAT THE ENGINE CRADLE IS SEVERELY CORRODED AND RUSTED WITH SEVERAL HOLES IN IT. HE PRINTED UP THE RECALL INFORMATION CONCERNING THIS, WHICH I NEVER RECEIVED OR KNEW ABOUT ... AND WHICH DOESN'T COVER MY CAR. I HAVE $2,000 WORTH OF WORK NEEDED TO MAKE MY CAR SAFE THAT CHRYSLER SHOULD BE PAYING FOR. I AM COMPLETELY SICK OF PAYING OUT OF POCKET TO FIX THINGS ON MY CAR THAT HAVE BEEN RECALLED, BUT MY CAR ISN'T COVERED UNDER. I AM ABSOLUTELY LIVID AT THIS POINT!!!
Mileage: 230,586
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO REPLACE THE STARTER. THE CONTACT WAS INFORMED THAT THE MOTOR CRADLE WAS CORRODED AND THE STARTER WAS UNABLE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 8/19/15*CN
Mileage: 200,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED AND THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Mileage: 120,000
WHILE IN FOR AN OIL CHANGE I WAS INFORMED THAT THE ENGINE CRADLE HAS RUSTED THROUGH. I WAS TOLD THE SAME THING LAST YEAR ALSO. I WAS INFORMED THAT NOW IT HAS RUSTED THROUGH TO WHERE IT MAY NOT BE SAFE TO DRIVE SINCE THE ENGINE COULD SHIFT ON THE RUSTED ENGINE CRADLE AND CAUSE AN ACCIDENT. LOOKING ONLINE I SEE THAT MANY 2004, 2005 PACIFICAS HAVE THIS PROBLEM AND MANY HAVE BEEN TOLD BY CHRYSLER CORP., AS I WAS LAST YEAR, THAT MY VEHICLE WAS NOT MANUFACTURED WITHIN THE 2 MONTHS WHERE THEY SAY THEY HAD MANUFACTURING PROBLEMS AND HAD FIXED THOSE THAT THEY SAY WERE DEFECTIVE. CHRYSLER HAS REPAIRED MANY PACIFICA ENGINE CRADLES, ACCORDING TO INFORMATION ONLINE, BUT ONLY AFTER HAVING AN OUTSIDE INVESTIGATING AGENCY LIKE A TV STATION OR OTHER ENTITY GETTING INVOLVED. THIS APPARENTLY IS A DANGEROUS SITUATION THAT CHRYSLER DOES NOT WANT TO ADDRESS WITH A RECALL OR REPAIR. MY REQUEST FOR REPAIR IS ON FILE WITH CHRYSLER CORP. FROM MY CONTACT WITH THEM LAST YEAR.
Mileage: 164,690
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 40 MPH, THE TIRES SQUEALED AND THE VEHICLE VEERED TO THE RIGHT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL LEANED INWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE CRADLE WAS CORRODED AND FRACTURED. THE TECHNICIAN DIAGNOSED THAT THE STRUT, STRUT MOUNT, TIE ROD, AND ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
TECHNICIAN FOUND PERFORATION ON THE FRONT SUBFRAME/CRADLE AREA ESTIMATED COST TO REPLACE $ 2,566.62.
Mileage: 118,779
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING INSPECTED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE PASSENGER SIDE OF THE ENGINE CRADLE HAD A HOLE THAT RUSTED THROUGH. AS A RESULT, THE ENGINE CRADLE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR
Mileage: 60,306
MY 2004 PACIFICA WAS RECENTLY IN FOR OIL CHANGE WHEN MECHANIC SAID THE ENGINE SUB FRAME IS STARTING TO RUST OUT AND THIS WILL NOT PASS INSPECTION. I WAS TOLD TO GO TO JUNK YARD TO FIND SUB FRAME AND SOMEONE WILL NEED TO INSTALL IT. I HAVE SEEN A LOT OF COMPLAINTS ABOUT PACIFICA SUB FRAME RUST AND EVEN A CLASS ACTION SUIT FILLED IN OHIO IN JAN 2015. WILL CHRYSLYER COVER THIS ISSUE?
Mileage: 129,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR AN UNRELATED ISSUE, THE TECHNICIAN STATED THAT THE ENGINE CRADLE WAS CORRODED. ALSO, THE MECHANIC DIAGNOSED THAT THE ENGINE CROSS MEMBER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
I HAVE A 2004 CHRYSLER PACIFICA, I LOVE THE WAY THE CAR HANDLES. BUT IT IS COSTING ME A FORTUNE. I RECENTLY TOOK IT TO BE INSPECTED AND WAS TOLD THAT THE ENGINE CRADLE HAS ROTTED ON THE PASSENGER SIDE. I HAVE REPLACED THE FRONT SUSPENSION, STABILIZERS, AND BRAKES NUMEROUS TIMES IN THE LAST COUPLE OF YEARS NOW THE ENGINE CRADLE NEEDS TO BE REPLACED AND THERE IS NO RECALL ON IT, YET IT IS AN EXTREME SAFETY PROBLEM. THIS IS A REPLACEMENT THAT COULD COST UP TO $4000. IT IS JUST NOT WORTH THE TROUBLE. *TR
Mileage: 138,000
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER , WHO DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 15 MPH MAKING A LEFT TURN, THE ENGINE STALLED AND THE DOORS LOCKED WITHOUT WARNING. THE CONTACT STATED THAT SMOKE STARTED TO EMIT FROM THE VEHICLE BEFORE IT ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Mileage: 196,000
I DRIVE A 2004 CHRYSLER PACIFICA. I WAS DRIVING A COUPLE OF DAYS AGO AND I HEARD A NOISE UNDER THE HOOD THAT WAS ABNORMAL. THE NOISE CONTINUED EVERY LITTLE BUMP, TURN, ETC. I TOOK MY CAR INTO THE MECHANIC AND HE SAID THAT MY ENGINE CRADLE HAS RUSTED ALMOST COMPLETELY THROUGH THE METAL. HE MENTIONED THAT CHRYSLER HAD ISSUED A RECALL ON CERTAIN MODELS AND WHEN I CALLED CHRYSLER THEY TOLD ME THAT MY CAR WAS NOT COVERED IN THE RECALL. UPON RESEARCHING THE TOPIC, I FOUND THAT IT IS A VERY COMMON OCCURRENCE WITH 2004 AND 2005 PACIFICAS AND SEVERAL OTHERS ARE EXPERIENCING THE SAME PROBLEM THAT I AM AS FAR AS CHRYSLER REFUSING TO FIX THE CRADLE. I JUST PURCHASED MY VEHICLE ON MAY 9TH, 2014 FOR $6,000 AND I AM BEING EXPECTED TO PUT $3,500 OF WORK INTO IT NOT EVEN A YEAR LATER? THERE IS NO WAY THAT CHRYSLER SHOULD SEE ANY OF THIS SITUATION ETHICAL CONSIDERING THERE ARE SO MANY OF US WITH THIS PROBLEM. CAN SOMEONE PLEASE HELP ME GET THROUGH TO CHRYSLER AND GET MY VEHICLE BACK INTO DRIVING CONDITIONS? *TR
Mileage: 140,000
ENGINE CRADLE IS VERY RUSTED THROUGH, NEED TO REPAIR, RECEIVING ESTIMATES OF $3,000. *TR
Mileage: 110,527
I HAVE A CHRYSLER PACIFICA 2004 (FWD) AND I AM HAVING PROBLEM WITH STALLING WHILE DRIVING AND ITS HAPPED SO MANY TIMES. I WAS SEARCHING ON GOGLE ABOUT THIS MATTER AND I NOTICED SO MANY SAME COMPLAIN ABOUT THIS CAR. ITS A VERY DANGEROUS SITUATION, I HAVE NO OTHER ISSUE WITH THIS CAR.PLEASE LOOK INTO THIS MATTER. THANK YOU VERY MUCH *TR
Mileage: 110,000
HUSBAND TOOK CAR IN TO HAVE MOTOR MOUNTS FIXED. HAVE BEEN BAD SINCE WE BOUGHT THE CAR, ON 1/28/12. ALONG WITH A LOT OF OTHER ISSUES WE DIDN'T UNDERSTAND. AC STOPPED WORKING. STALLED WHILE DRIVING 55 MPH., ALWAYS SHOOK AFTER A CERTAIN SPEED, ELECTRICAL, CAR JERKED FORWARD AT A STOP, TIRE PRESSURE ALWAYS READ 2-3 TIRES LOW EVEN AFTER HAVING NEW TIRES PUT ON AND ALIGNED. DEFOG NEVER WORKED. WEIRD SOUND IN FRONT OF SUSPENSION, POWER TRAIN MODULE, ETC., ETC. BUT THE WORST OF ALL IS WHEN WE TRIED TO HAVE THE MOTOR MOUNTS FIXED BACK IN DECEMBER . CAR GUY FIXED MOTOR MOUNTS, HUSBAND DROVE CAR HOME, LATER THAT NIGHT WENT WITH KIDS FOR ICE CREAM, CAME OUT AND CAR WOULD NOT START. HAD IT TOWED BACK, WORKED ON IT FOREVER COULD NOT FIGURE OUT, THEN HAD IT TOWED AGAIN 2 WEEKS LATER, TO ANOTHER SHOP, WHERE THEY SAID THE CAR WAS DONE! THE ENGINE CRADLE WAS SO RUSTED THAT THEY WOULDN'T EVEN LET US TAKE THE CAR, BECAUSE IT WAS SO BAD! NOT SURE IF I AM UNDER THE EXTENDED WARRANTY, BUT WOULD HOPE THAT CHRYSLER TAKES CARE OF ALL THE PEOPLE, WHO HAVE ENDURED ALL OF THESE PROBLEMS, AND EXPENSES ASSOCIATED WITH ALL! BEFORE SOMEONE GETS REALLY REALLY HURT, DIES, OR KILLS SOMEONE ELSE! *TR
Mileage: 110,000
ENGINE CRADLE WAS RUSTED OUT AND HAD TO BE REPLACED. CHRYSLER HAS ISSUED A RECALL ON THIS, HOWEVER IT AFFECTS A VERY NARROW WINDOW OF MANUFACTURE DATES. MY VEHICLE FELL A FEW WEEKS OUT OF THIS DATE. THE DEALERSHIP, WALSER CHRYSLER IN HOPKINS, MN SAID THEY WERE UNAWARE OF THIS PROBLEM AND DECLINED TO HELP. I HAD IT REPAIRED AT AN INDEPENDENT MECHANIC. I HAVE PHOTOS AND VIDEO THAT SHOW IT WAS NEARLY AT A COMPLETE FAILURE. *TR
Mileage: 122,409
JUST FOUND OUT THAT MY ENGINE CRADLE IS RUSTED IN HALF. FROM ALL THE ISSUES I BEEN READING ONLINE I CAN NOT BELIEVE THERE ISN'T A RECALL ON THIS. *JS
Mileage: 105,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE SERVICING AND IT WAS DISCOVERED THAT THE UNDERBODY AND THE CRADLE FOR THE MOTOR WERE RUSTED. THE DEALER STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN
Mileage: 90,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Mileage: 87,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE HAD NEVER BEEN INVOLVED IN A CRASH. THE DEALER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,362. MAILED OUT 01/13/15*LJ
Mileage: 111,362
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE ACCELERATING, A CLUNKING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE HAD RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. THE VIN WAS NOT AVAILABLE.
Mileage: 186,000
THIS VEHICLE ENGINE CRADLE ASSEMBLY IS RUSTY WITH IN 8 YEARS OF OPERATION. RUSTY ENGINE CRADLE CAUSES SAFETY CONCERN FOR THE DRIVER AND OTHER VEHICLES OPERATING NEAR 2004 CHRYSLER PACIFICA ON THE ROAD BECAUSE THE ENGINE CAN FALL OUT OF THE VEHICLE DURING OPERATION. MANY PACIFICA OWNERS ON LINE COMPLAINED ABOUT THIS ISSUE. *TR
Mileage: 100,408
MY PACIFICA HAS A RUSTED OUT SUB FRAME ON FRONT PASSENGER SIDE OF CAR. FROM MY UNDERSTANDING THERE WAS A RECALL DONE FOR THOSE BUT ONLY INCLUDED 6 WEEKS WORTH OF VEHICLES MADE BUT THE PROBLEM IS MUCH BROADER THAN THE 6 WEEKS WORTH OF CARS. I HAVE BEEN TOLD BY THREE DIFFERENT REPUTABLE MECHANICS THAT MY CAR IS UNSAFE TO DRIVE BECAUSE IT IS SO RUSTED THROUGH YOU CAN PUT YOUR HAND THROUGH IT. I HAVE 3 SMALL CHILDREN AND THIS IS OUR FAMILY CAR. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE THERE ARE PEOPLE THAT DIE BECAUSE THEIR ENGINE FALLS OUT WHILE THEY ARE DRIVING! I DO HAVE PICTURES THAT WERE TAKEN YESTERDAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!
Mileage: 115,000
WAS TOLD BY MY MECHANIC THAT THE ENGINE CRADLE IS SEVERELY RUSTED AND MY CAR COULD BE UNSAFE. AFTER CHECKING ON THIS SITE I FOUND THAT CHRYSLER EXTENDED THE WARRANTY FOR THIS PROBLEM. I CALL A LOCALE DEALERSHIP AND SERVICE DEPT TOLD ME MY SPECIFIC VEHICLE WASN'T COVERED. I CALLED CHRYSLER AND AFTER SEVERAL MINUTES OF CHECKING WAS TOLD THAT THE EXTENDED WARRANTY ONLY COVERED VEHICLES MADE FROM FEB. THRU MARCH OF 2004 AND MINE WAS MADE IN JUNE OF 2003. TOO BAD SINCE I AM JUST LIMPING THIS ALONG FOR ANOTHER MONTH TILL I'LL BE BUYING ANOTHER VEHICLE. IT DOES SEEM TO ME THAT THIS PROBLEM IS MUCH MORE EXTENSIVE THAN CHRYSLER IS WILLING TO ADMIT, AS I HAVE SEEN MANY OTHER COMPLAINTS FOR THE SAME THING. *TR
Mileage: 117,000
THIS CAR HAS A SERIOUS RUST ISSUE ON THE UNDERCARRIAGE. IT STARTS ON THE SUBFRAME THEN WORKS ITS WAY TO THE FRAME OF THE CAR. THERE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES IN THE MONTH ALONE. DUE TO THIS ISSUE I HAVE IN REGARDS TO THIS, I CAN'T JACK MY CAR UP WITH THE JACK THAT COMES WITH THE CARE, IF I DO IT WILL GO RIGHT THRU THAT IS WHAT IT FEELS LIKE TO ME.. I CAN NOT GET A REAR ALIGNMENT ON MY CAR BECAUSE OF THE RUST AND MY TIRED HAVE WORN OR DAY. IF ANYONE KNOWS ANYTHING COULD THEY PLEASE HELP I AM FEED UP WITH THIS CARE.. *TR
Mileage: 132,000
I WENT TO HAVE ROUTINE OIL CHANGE AND WAS TOLD BY THE TECH, THAT THE ENGINE CRADLE AND FRAME WERE SEVERELY CORRODED FROM RUST. HIS RECOMMENDATION WAS TO HAVE IT TAKEN CARE IMMEDIATELY, IT COULD POSSIBLY BE UNSAFE. *TR
Mileage: 131,004
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING UNRELATED REPAIRS PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THERE WAS CORROSION PRESENT ON THE ENGINE CRADLE. THE TECHNICIAN ADVISED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Mileage: 79,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENGINE CRADLE WAS COMPLETELY RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
THE UNDERSIDE ENGINE CRADLE SUBFRAME OF MY 2004 CHRYSLER PACIFICA IS ROTTED AND IN DANGER OF BREAKING APART. I CAN HEAR NOISE WHEN STEERING AND THE CAR HAS A VIBRATION. *TR
Mileage: 119,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE VIBRATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE CRADLE EXHIBITED RUST CORROSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
I AM WRITING BECAUSE I WAS TOLD THAT MY ENGINE CRADLE IN MY CHRYSLER PACIFICA IS BEGINNING TO RUST THROUGH AND I HAVE TWO VISIBLE HOLES, AT THIS TIME. I WAS TOLD BY THE CHRYSLER DEALERSHIP THAT ONLY A SMALL NUMBER OF THESE CARS HAVE BEEN GIVEN AN EXTENDED WARRANTY. I CANNOT AFFORD TO HAVE MY CAR REPAIRED FOR $2400. I HAVE A CHRONIC MEDICAL CONDITION, FOR WHICH I HAVE TO DRIVE TO RECEIVE TREATMENTS THREE TIMES A WEEK, PLUS I WORK AND I HAVE TO HAVE RELIABLE TRANSPORTATION. I DON'T THINK CHRYSLER IS TAKING THIS DEFECT SERIOUSLY. I THINK CHRYSLER SHOULD DO THE RESPONSIBLE THING AND FIX EVERY PACIFICA. ARE THEY WAITING FOR SOMEONE'S ENGINE TO ACTUALLY FALL OUT OF THE CAR AND CAUSE A FATALITY? IF SO, THEY WILL BE IN WASHINGTON JUST AS THE GM EXECUTIVES ARE TRYING TO DEFEND THEIR DECISION TO IGNORE A PROBLEM THAT THEY ARE AWARE OF. *TR
Mileage: 80,956
TOOK MY CAR TO HAVE A PLASTIC FRONT PANEL PUT BACK ON. THE REPAIRMAN SENT ME PICTURES OF THE ENGINE CRADLE RUSTED OUT. TOLD ME THE CAR WAS UNSAFE TO DRIVE UNTIL IT WAS FIXED. CONTACTED LOCAL CHRYSLER DEALER AND GAVE ME INFORMATION TO CONTACT CUSTOMER SERVICE. CALLED CUSTOMER SERVICE AND MY VEHICLE WAS OUTSIDE THE COVERAGE DESCRIBED ON BULLETIN 13-001-12 ISSUED ON MAR 16, 2012 BY CHRYSLER. THEY WERE NOT ABLE TO PROVIDE ANY RELIEF ON THE REPAIRS WHICH WILL BE BETWEEN $3500 AND $4000 DEPENDING ON PARTS COST. MY VEHICLE WAS BUILT SEPTEMBER 18, 2003, AND PUT IN SERVICE ON DECEMBER 22, 2003. THE SERVICE BULLETIN ONLY COVERED VEHICLES FROM FEB 23, 2004 TO MAR 31, 2004. I AM SURE MY VEHICLE IS IN THE SAME CATEGORY AS THE COVERED VEHICLES, SAME RUST PROBLEM, SAME AREAS OF THE CAR, ETC. *TR
Mileage: 144,137
SIGNIFICANT RUST AND CORRISION RESULTING IN DAMAGE TO STRUCTURAL INTEGRITY AND ABILITY TO EXIT VECHICLE IN CASE OF COLLISION OR STRUCTURAL FAILURE. *TR
Mileage: 156,570
ENGINE CRADLE CORROSION. *TR
Mileage: 132,000
ENGINE CRADLE/MOUNT AND FRAME IS COMPLETELY RUSTED OUT. UNSAFE TO DRIVE. STUCK WITH A PILE OF STEEL THAT HAS NO TRADE IN VALUE OR RESALE VALUE. APPARENTLY, THIS EFFECTS ALMOST EVERY 2004 PACIFICA. NHTSA OUGHT TO BE LOOKING INTO THIS ISSUE MORE CLOSELY. IT'S OBVIOUS THAT THE HUNDRED'S WHO'VE REGISTERED A COMPLAINT ON THIS WEBSITE ARE FEELING THAT THE AGENCY DOES NOT CARE TO INVESTIGATE. SHAME ON CHRYSLER; SHAME ON NHTSA.
Mileage: 153,000
RUSTED ENGINE CRADLE / SUBFRAME. MANY NEAR MISSED ACCIDENTS. IT'S SO BAD I HAD TO STOP USING THE CAR. FORCED TO BUY ANOTHER VEHICLE BECAUSE CHRYSLER CUSTOMER CARE SAID THEY WON'T REPAIR IT. ONGOING FOR 2 YEARS NOW. *TR
Mileage: 85,000
WHILE IN FOR INSPECTION IN JUNE '14, WE WERE ADVISED BY THE MECHANIC THAT THE ENGINE CRADLE ASSEMBLY HAD RUSTED THROUGH AND WAS UNSAFE - THEY WOULD NOT PASS IT THROUGH INSPECTION. OTHERWISE, THE CAR IS IN EXCELLENT CONDITION, AND HAS BEEN MAINTAINED PROPERLY THROUGHOUT OUR OWNERSHIP. OUR RESEARCH INDICATES THIS IS A PROBLEM WITH THE INITIAL FACTORY PAINT APPLICATION - IT WAS DEFECTIVE AND ALLOWED FOR PREMATURE CORROSION OF THE CRADLE ASSEMBLY. THERE ARE MANY INSTANCES OF THIS POSTED ON THE INTERNET (SOME OF WHICH HAVE BEEN ADDRESSED BY CHRYSLER - BUT NOT ALL). THIS IS DANGEROUS AND SOMETHING SHOULD BE DONE BEFORE ACCIDENTS START HAPPENING (ESPECIALLY WITH CHILDREN INVOLVED GIVEN THIS VEHICLE IS A MINIVAN). *JS
Mileage: 183,000
I BOUGHT THE CAR FEB 6TH 2014 FROM A BUY HERE PAY HERE. AFTER I BOUGHT THE CAR I NOTICED THAT THE VEHICLES GAS LIGHT WOULD MOVE ON ITS OWN FROM HALF A TANK TO EMPTY WHILE DRIVING ALSO MY LIGHTS WOULD FLICKER AND ENGINE WOULD MAKE A HUMMING NOISE ALSO AFTER GETTING ON AND OFF THE FREEWAY, HITTIING THE GAS PEDAL CAR DID NOT WANT TO ACCELERATE AND WOULD SPUTTER. ON JUNE 13 2014 MY VEHICLE WAS PUTTING WHILE GOING 35MPH AND JUST SHUT OFF ON ME WHILE DRIVING WITH MY SON IN THE CAR. *TR
Mileage: 125,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE STOPPED, THE VEHICLE SUDDENDLY ACCELERATED INDEPENDENTLY TO 65 MPH. THE VEHICLE FAILED TO STOP ALTHOUGH THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE, THE TRANSMISSION HAD TO BE SHIFTED INTO PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE ENGINE MOUNT WAS DISCONNECTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
THE ENGINE CRADLE HAS RUSTED OUT AND THE ENGINE IS READY TO FALL OUT OF THE CAR. CANNOT PASS SAFETY INSPECTION. NO ASSISTANCE FROM CHRYSLER ON THIS AFTER MANY CALLS. IT SEEMS TO BE A VERY, VERY POPULAR ISSUE. THEY SAID THEY WILL ONLY FIX SOMETHING THAT HAS A RECALL. SO BASICALLY THEY WILL NOT STAND BEHIND THEIR PRODUCTS UNLESS THEY ARE FORCED TO. WHAT A SHAME! *TR
Mileage: 115,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT HE WAS INFORMED DURING ROUTINE MAINTENANCE THAT THE FRONT ENGINE CRADLE WAS CRACKED. THE CONTACT REFERENCED SERVICE BULLETIN NHTSA ID NUMBER: 10045080, HOWEVER WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE DEALER ADVISED THAT IT ONLY APPLIED TO VEHICLES MANUFACTURED FROM FEBRUARY TO MARCH 2004. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,137.
Mileage: 76,137
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, FLAMES WERE COMING FROM UNDER THE FRONT END OF THE VEHICLE. APPROXIMATELY TWO MINUTES LATER THE FRONT END OF THE VEHICLE EXPLODED. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 89,000.
Mileage: 89,000
I WENT TO GET AN OIL CHANGE AND WAS TOLD BY THE MECHANIC THAT THE FRAME THAT HOLDS THE ENGINE WAS RUSTED OUT AND HE TOOK PICTURES AND SHOWED ME. HE SAID THE ENGINE COULD FALL OUT AT NY GIVEN TIME. I TOOK PICTURES AND IT LOOKS LIKE AN OLD CAR FROM THE UNDER CARRIAGE. THE RUST IS HORRIBLE AND I WAS NOT AWARE UNTIL NOW. I'M SCARED TO DRIVE IT. AND I WILL HAVE IT TOWED TO A COLLISION SHOP TO SEE HOW MUCH IT WILL COST TO FIX IT. *TR
Mileage: 154,500
ENGINE STALLS WHEN TURNING HARD LEFT TURN. THIS NEWLY INSTALLED ENGINE IN MY 2004 CHRYSLER PACIFICA, WAS PREVIOUS 2 WEEKS, WHEN INCIDENT HAPPENED. THE OLD ENGINE WENT OUT, 9 DAYS AFTER I PURCHASED THE VEHICLE, WITH ABOUT 160,000 MILES ON IT. *TR
Mileage: 850
I HAVE SUSPICION THAT MY 2004 CHRYSLER PACIFICA'S MOTOR MOUNTS ARE BELOW EXPECTED STANDARDS. I MONITOR MY VEHICLES FOR COMPLAINTS AND RECALLS TO INSURE THAT IF I HAVE TO HAVE WORK DONE ON MY CARS IT IS FOR EXPECTED WEAR AND TEAR OF ANY VEHICLE. IT IS THROUGH THIS MONITORING THAT I HAVE NOTICED THAT I AM NOT THE ONLY PERSON TO EXPERIENCE WHAT SOUNDS LIKE SUBSTANDARD MOTOR MOUNTS. THIS HAS BEEN MY 1ST VEHICLE OF ANY KIND TO REQUIRE REPLACEMENT MOTOR MOUNTS.MY 2005 PACIFICA WITH 200K MILES HAS HAD TO HAVE BOTH MOTOR MOUNTS REPLACED. IT SEEMS THAT BEFORE THEY WERE REPLACE THEY WERE NO LONGER FUNCTIONING AND THE MOTOR WAS BEING HELD IN PLACE BY 3 OTHER MINOR MOUNTS. APPARENTLY, THE BACKORDER IS SO BAD THAT IT COULD NOT BE GUARANTEED WITHIN 2 MONTHS. I HAD TO ORDER THEM THROUGH A 3RD PARTY IN ORDER TO REPLACE BEFORE ANY MAJOR DAMAGE WAS CAUSED. THIS RAISES RED FLAGS: ARE THESE FAULTY MOUNTS? DO THEY NO LONGER MAKE THESE MOUNTS FOR OTHER VEHICLES? IF SO, IS IT DUE TO SUBSTANDARD DESIGN? WHY HAS THERE NOT BEEN AN INVESTIGATION? THIS IS NOT RIGHT. WHAT CAN I DO? READ MORE: HTTP://WWW.FAQS.ORG/CAR/CHRYSLER-PACIFICA-2005/STRUCTURE/#IXZZ2YZEIS2HS *TT
TL - THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT MENTIONED THAT THE ENGINE CRADLE WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000. RK
Mileage: 127,000
I AM ALMOST VERBATIM SUBMITTING AN IDENTICAL COMPLAINT THAT YOU RECEIVED A DAY AFTER I WAS SHOWN THE EXACT SAME PROBLEM, AFTER TAKING MY CHRYSLER PACIFICA IN FOR A ROUTINE OIL CHANGE. THIS IS EXACTLY WHAT I WAS TOLD TOO ON MARCH 28, 2014. I WAS TOLD I HAVE A SUBFRAME/ENGINE CRADLE THAT IS SEVERELY CRACKED AND CORRODED ON THE PASSENGER SIDE OF THE VEHICLE AND SHOWING WEAR ON THE DRIVER SIDE. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE. I HAVE SUBMITTED AN EMAIL TO CHRYSLER AND AM WAITING THEIR RESPONSE BUT UNDERSTAND THAT CUSTOMERS ARE MOST OFTEN TOLD THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE NEARLY $3000 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. AND MAY I ECHO THE ENTIRE LAST COMPLAINT THAT WAS SUBMITTED THAT I JUST READ BECAUSE IT'S EXACTLY HOW I FEEL TOO. I HAVE READ THAT CHRYSLER ALSO SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YOU SEE A PATTERN? YOU MIGHT SEE A PATTERN IF MORE PEOPLE KNEW THEY ARE DRIVING UNSAFE PACIFICAS, SO THAT THEY COULD REPORT IT. PLEASE RECONSIDER YOUR RECALL DECISION, AS CHRYSLER'S LIABILITY IS CERTAINLY MORE THAN A COUPLE MONTHS OF PRODUCTION. " *TR
Mileage: 112,281
ON MARCH 29, 2014, MY 2004 CHRYSLER PACIFICA, PURCHASED IN AUGUST 2003, WAS INSPECTED AND DIAGNOSED, BY THE DEALERSHIP WHERE IT WAS PURCHASED, TO HAVE A SUBFRAME/ENGINE CRADLE THAT IS "ROTTING" OR IN OTHER WORDS, SEVERELY CRACKED AND CORRODED. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE BY CHRYSLER. I WAS INFORMED BY A RECENT INVESTIGATIVE STORY ON THE LOCAL CHICAGO NBC STATION, FOLLOWED BY INTERNET RESEARCH OF THE ISSUE. I CALLED THE CUSTOMER SERVICE NUMBER GIVEN TO ME FOR CHRYSLER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE $2600 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. CHRYSLER TOLD ME THE WARRANTY THEY OFFERED, RELATED TO THE RECALL, WAS EXPIRED FOR MY VEHICLE ANYWAY. I NEVER RECEIVED ANY NOTIFICATION OF THE PROBLEM OR THAT WARRANTY, BECAUSE THEY WERE KEEPING THIS PROBLEM A SECRET TO MOST OF THEIR AFFECTED CUSTOMERS. I HAVE READ THAT CHRYSLER ALSO APPARENTLY SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? ISN'T THIS THE SAME TYPE OF BEHAVIOR THAT TOYOTA AND CHEVROLET HAVE EXHIBITED? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YOU SEE A PATTERN? YOU MIGHT SEE A PATTERN IF MORE PEOPLE KNEW THEY ARE DRIVING UNSAFE PACIFICAS, SO THAT THEY COULD REPORT IT. SORRY IF I AM BEING A BIT POINTED HERE, BUT THE I DON'T UNDERSTAND HOW CHRYSLER AND NHTSA CAN IGNORE THIS ISSUE. PLEASE RECONSIDER YOUR RECALL DECISION, AS CHRYSLER'S LIABILITY IS CERTAINLY MORE THAN A COUPLE MONTHS OF PRODUCTION. *TR
Mileage: 80,216
DISCOVERED ENGINE SUPPORT HAS A RUST THROUGH HOLE APPROX. 1 3/4 X 3/4. ALSO SHOWING OTHER AREAS OF RUST DAMAGE. THIS AUTO IS LOW MILEAGE & GARAGE KEPT. HAVE PHOTOS WITH TAPE MEASURE IF DESIRED. *TR
Mileage: 48,000
I HAVE HAD THIS CAR FOR SIX YEARS BOUGHT IT USED. I HAVE HAD THE FRONT MOTOR MOUNTS REPLACED FOUR DIFFERENT TIMES. IF I TURN SHARP THEY BREAK. THE FIRST TWO TIMES THE WARRANTY COVERED THEM. I THINK THIS IS A RECALL ISSUE AND CHRYSLER SHOULD BE LIABLE FOR REPAIR CHARGES. I JUST PRAY NO ONE GETS KILLED BEFORE THEY INVESTIGATE THE SERIOUSNESS OF THIS JUST LIKE TOYOTA. *TR
Mileage: 80,000
DURING AN INSPECTION MY MECHANIC INFORMED ME THAT THE ENGINE CRADLE IS RUSTED THRU. THE CRADLE IS SO RUSTED THAT HE IS AFRAID THAT THE ENGINE WILL FALL OUT OF THE CAR. I HAVE ALWAYS BEEN A CHRYSLER GUY BUT THIS IS BAD! *TR
Mileage: 105,000
ON THURSDAY, JANUARY 30TH, MY 2004 CHRYSLER PACIFICA WAS TAKEN TO JACK WILLIAMS TIRE AND AUTO SERVICE CENTER IN CAMP HILL, PA BECAUSE OF A DRIVABILITY VIBRATION AND/OR SHAKE. THE MECHANIC CALLED AND SAID, YOU WERE LUCKY TO GET THE VEHICLE HERE IN ONE PIECE; THE ENGINE CRADLE IS SO BADLY CORRODED THAT YOU ARE LUCKY THAT THE ENGINE DID NOT DROP OUT OF THE VEHICLE. HE WOULD NOT RELEASE THE VEHICLE UNTIL THE ENGINE CRADLE WAS REPLACED BECAUSE OF THIS SEVERE SAFETY ISSUE. ON SATURDAY, FEBRUARY 1, 2014, I DID SOME RESEARCH ONLY TO FIND THAT THIS IS NOT NEWS TO THE CHRYSLER GROUP LLC . . . . IN A LETTER DATED NOVEMBER 9, 2010, CHRYSLER GROUP LLC STATES THIS IS AN ISSUE WITH SOME VEHICLES, ESPECIALLY THOSE DRIVEN IN AREAS OF HIGH SALT USAGE ON ROADWAYS. THE LETTER INFORMS OWNERS THAT THE WARRANTY PERIOD FOR THE FRONT ENGINE CRADLE (OF CHRYSLER PACIFICA MODEL YEARS 2004 THRU 2005) HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES WHICHEVER OCCURS FIRST. I DID EMAIL CHRYSLER GROUP LLC CUSTOMER ASSISTANCE ABOUT MY SITUATION AND MY REQUEST FOR REIMBURSEMENT AND THE RESPONSE I RECEIVED WAS: THE VEHICLE HAS EXCEEDED THE TIME AND/OR MILEAGE LIMITATIONS OF THE WARRANTY. SINCE MY VEHICLE IS 2004 AND UNDER 150,000 MILES I SENT A LETTER TO THEM ASKING THEM TO PLEASE REVIEW THEIR DECISION AND IN A LETTER DATED 2/21/2014 I RECEIVED A LETTER WITH ONE SENTENCE STATING "AFTER THOROUGHLY REVIEWING YOUR REQUEST AND OUR FILES ON THIS MATTER, WE RESPECTFULLY CONCUR WITH OUR PREVIOUS DECISION." THIS IS AN EXTREME SAFETY ISSUE. THE MECHANIC SAID THAT OUR ENGINE COULD HAVE DROPPED OUT WHILE WE WERE DRIVING AND I HAVE 3 CHILDREN - - I WOULD HATE TO EVEN THINK ABOUT WHAT WOULD OR COULD HAVE HAPPENED IF THAT WOULD HAVE HAPPENED! *TR
Mileage: 123,532
I HAVE A MAJOR CORROSION PROBLEM ON THE RIGHT SIDE OF THE ENGINE CRADLE. I COMPLAINED OF A NOISE COMING FROM THAT SIDE AND ASKED MY MECHANIC TO TAKE A LOOK AS HE WAS FIXING A TIRE. WHAT HE FOUND WAS STARTLING TO SAY THE LEAST. I'M IN FEAR OF MY LIFE AND POSSIBLY OTHERS, IF THIS ENGINE WERE TO BREAK THROUGH THE REST OF THE CORROSION. HE WARNED ME NOT TO DRIVE IT AND TO GET ANOTHER CAR. I CALLED CHRYSLER TODAY FEBRUARY 24TH TO FIND OUT WHAT MY OPTIONS WERE AND WAS TOLD I'M OUT OF WARRANTY AND TO GO TO THE LOCAL CHRYSLER DEALER FOR ASSISTANCE.TOMORROW I WILL GO THERE AND FIND OUT WHAT COULD BE DONE. THE FEELING I'M GETTING IS THE COST WILL BE IN THE THOUSANDS. MONEY I DON'T HAVE. I SEARCH THE WEB FOR INFORMATION AND FOUND THAT MANY OTHERS HAVE THE SAME PROBLEM YET CHRYSLER WON'T ISSUE A RECALL. SOME OWNERS WERE INFORMED AND SOME CHRYSLER SHARED THE EXPENSE. IF CHRYSLER WANTED TO PROTECT THE PUBLIC I WOULD THINK CHRYSLER SHOULD ISSUE A RECALL. PEOPLE'S LIVES ARE AT RISK. *TR
Mileage: 138,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT THE ENGINE CRADLE WAS CORRODED AND THE ENGINE HAD BECOME PARTIALLY DETACHED FROM THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE CRADLE WAS SEVERE CORRODED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 3/14/14*CN
Mileage: 105,000
WE HAD OUR 2004 CHRYSLER PACIFICA LOOKED OVER BY A MECHANIC AROUND MARCH OF 2012 BECAUSE OUR TEENAGE DAUGHTER GOT HER DRIVERS PERMIT. WE WANTED TO MAKE SURE THAT THE CAR WAS SAFE FOR HER TO DRIVE. HE LOOKED OVER THE CAR AND TOLD US THAT WE SHOULD START THINKING ABOUT REPLACING THE ENGINE CRADLE. HE SAID THAT ENGINE CRADLES IN THE CHRYSLER PACIFICA WERE KNOWN FOR CORROSION. WE CONTINUED TO DUE OUR NORMAL MAINTENANCE ON THE CAR AND AS OF TODAY WE ARE NOT ABLE TO DRIVE THE CAR UNTIL WE GET THE ENGINE CRADLE FIXED. THE CAR IS NOT SAFE TO DRIVE AND IT ONLY HAS 107,000 MILES. THIS IS VERY EXPENSIVE TO FIX. I DID RESEARCH ONLINE AND DISCOVERED THAT CHRYSLER GROUP LLC PACIFICA'S FRONT ENGINE CRADLES WARRANTY HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST IN 2004 - 2005 MODEL YEARS. I CALLED CHRYSLER CUSTOMER SERVICE AND READ THEM OFF MY VIN # AND THEY SAID IT WAS NOT COVERED. I ASKED WHY AND WAS TOLD RECALLS ARE BASED OFF OF VIN # NOT WHAT WAS PRINTED IN THE LETTER. I ASKED TO SPEAK TO A SUPERVISOR AND THEY WOULD NOT GIVE CONNECT ME TO ONE BUT WOULD HAVE ONE CALL ME BACK. I CALLED BACK AND FILED A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE ON 2/19/14. WE WORK VERY HARD FOR OUR MONEY AND TO HAVE CHRYSLER NOT COVER OUR CAR IS UPSETTING. THIS IS A SAFETY ISSUE AND I IT IS BEING IGNORED. *TR
Mileage: 90,000
MY CHRYSLER PACIFICA"S ENGINE CRADLE HAS EXTENSIVELY CORRODED WITH RUST AND HAS BECOME A DANGER TO DRIVE .THIS WAS A NATIONAL PROBLEM REPORTED ON CHICAGO TELEVISION NBC CHANNEL 5. CHRYSLER CLAIMS THAT THEY ARE INVESTIGATING..I WOULD APPRECIATE IF SOMEONE FROM YOUR ORGANIZATION CAN LOOK AT THIS CRADLE AND THE DANGER MY FAMILY HAS BEEN PUT IN. CHRYSLER ALSO CLAIMS THAT MY CAR WAS BUILT PRIOR TO THE PROBLEM METAL ON 2004/2005 . NEED FOR SOMEONE TO INSPECT THANK YOU *TR
I TOOK MY CAR TO A MECHANIC FOR AN OIL CHANGE AND I WAS SHOCKED BY WHAT I'VE SEEN. THE ENGINE CRADLE IS RUSTED OUT AND IT ALSO HAS CRACKS ON IT. IT IS A REAL LIFE-THREATENING SITUATION WHERE THE STRUCTURE CAN FALL OUT AT ANY MOMENT. I COULD IMAGINE MYSELF DRIVING ON THE HIGHWAY AND BE INVOLVED IN A CAR ACCIDENT BECAUSE THIS CAR MANUFACTURER BUILDS CARS LIKE THIS. I'M SHOCKED. I HAVE A SON THAT WE DRIVE IN THIS CAR AND NOW I PREFER TO HAVE IT PARKED THAN PUT MY SON'S LIFE IN DANGER. I'VE NEVER SEEN SUCH CORROSION AND IT IS DEFINITELY A PROBLEM CHRYSLER NEEDS TO ADDRESS TO ALL CARS. IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE EVEN IN FLORIDA SO DON'T TELL ME THAT IT'S A NORMAL SITUATION DUE TO SALT ON THE ROAD. *TR
Mileage: 146,000
ENGINE CRADLE IS ROTTED. *TR
CHRYSLER SERVICE BULLETIN: 13-001-10 SERVICE BULLETIN NO.: WB-D-10-34 NHTSA ID NUMBER: 10045080 MOTOR CRADLE HAS RUSTED OUT STRUCTURALLY UNSAFE, WILL NOT PASS INSPECTION MAY CAUSE A SEVERE DANGEROUS ACCIDENT. CHRYSLER HAS EXTENDED THE WARRANTY ON 2004 CHRYSLER PACIFICAS THAT WERE PRODUCED FEBRUARY 2004 - MARCH 2004. MY CAR WAS MANUFACTURED IN MAY 2004. I HAVE THE SAME SYMPTOMS THE CARS PRODUCED ONLY 30 DAYS PRIOR! MY REPAIR NEEDS TO BE COVERED. *TR
Mileage: 125,000
BOUGHT THIS VEHICLE USED, 11 MONTHS AGO AND HAVE HAD IT SERVICED REGULARLY. RECENTLY IT STARTED HESITATING AND SHUTTING OFF AT RANDOM, USUALLY AT LOWER SPEEDS, BUT RECENTLY AT HIGHER SPEEDS TOO, MECHANIC COULD FIND NOTHING. HAD TO HAVE IT TOWED TO LOCAL GARAGE AFTER EXTREME COLD SNAP BECAUSE IT WOULDN'T START. IT HAD BEEN FLOODED. HAD OIL CHANGED AND PLUGS CHANGED, AND MECHANIC FOUND THE ENGINE CRADLE CORROSION, AS MANY OTHER HAVE REPORTED. JUST A MATTER OF TIME BEFORE IT IS UNSAFE TO DRIVE, AND THE HESITATING CONTINUES. I HAVE CONTACTED CHRYSLER 3 TIMES ON THIS, AND THEY CONTINUE TO TELL ME THAT MY CAR IS WAY OVER THE MILEAGE AND NOT WITHIN THE EXTENDED WARRANTY TIME FRAME. IT IS OBVIOUSLY A DESIGN FLAW, AND THE PARTS MADE WITH INFERIOR MATERIALS. PLEASE ISSUE A RECALL TO INCLUDE ALL PACIFICAS AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS. *TR
Mileage: 131,495
ON JANUARY 28, 2013 I HAD MY VEHICLE CHECKED FOR WARRANTY REPAIRS. AT THAT TIME I WAS ADVISED THAT THE FRONT AND REAR ENGINE MOUNTS WERE BAD ALONG WITH STRUTS. ALSO AT THAT TIME I WAS CALLED BACK TO THE SERVICE AREA BY MECHANIC. HE PROCEEDED TO SHOW ME THAT THE ENGINE CRADLE WAS RUSTING OUT AND SHOWED ME VARIOUS PLACES WHERE IT HAD IN FACT RUSTED THROUGH. I WAS TOLD THAT THIS IS A MAJOR SAFETY CONCERN. I WAS GIVEN A QUOTE OF $1612.05 TO REPAIR THIS. DUE TO LIMITED FINANCES I HAVE ONLY BEEN ABLE TO HAVE THE WARRANTY WORK REPAIRED. AT THE TIME I BELIEVED THIS TO BE AN ISOLATED INCIDENT. I HAVE RESEARCHED SEVERAL OTHER PROBLEMS WITH THIS VEHICLE AND HAVE REALIZED THAT THIS IS NOT AN ISOLATED INCIDENT. I CONTACTED CHRYSLER ABOUT AN EXTENDED WARRANTY FOR THIS PROBLEM AND WAS INFORMED THAT THE WARRANTY ONLY COVERED THOSE BUILT BETWEEN FEBRUARY AND MARCH OF 2004. MY VEHICLE HAS A BUILD DATE OF JANUARY 22, 2004. I BELIEVE THIS SHOULD BE LOOKED INTO MORE CLOSELY AT ALL THOSE BUILT IN 2004. *TR
Mileage: 98,110
CAR WILL START OK MOST OF THE TIME. SEEMS LIKE WHEN I DRIVE ACROSS TOWN AND SHUT IT OFF THOUGH, IT WILL NOT START BACK UP. ONLY CLICKS AT THE RELAY. I'VE HAD THIS CAR TOWED 3 TIMES FOR LEAVING ME STRANDED. I HAVE FOUND SOMETIMES IF I WAIT 30 MINUTES AND TRY AGAIN IT WILL SOMETIMES START. THIS CAR HAS BEEN A NIGHTMARE. I DO NOT RECOMMEND A PACIFICA TO ANYONE, AND I WILL NEVER DRIVE ANOTHER CHRYSLER OR AGAIN. *TR
Mileage: 80,000
2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR
Mileage: 143,000
MY GARAGE TOLD ME THAT THE ENGINE CRADLE OR SUB FRAME HAS A SUBSTANTIAL HOLE FROM RUSTING OUT. *TR
Mileage: 108,310
I HAVE ALMOST BEEN IN FOUR ACCIDENTS IN THE PAST WEEK AND A HALF DUE TO MY 2004 CHRYSLER PACIFICA STALLING IN THE MIDDLE OF INTERSECTIONS AND ROADS WITHOUT WARNING. AS I ACCELERATE THE CAR STARTS TO HESITATE, SPUTTER AND THEN JUST DIES OUT. THE LAST TIME IT DID THIS IN THE MIDDLE OF A BUSY ROAD WITH CARS GOING BY AT 50MPH, I HAD TWO GOOD SAMARITANS AND TWO POLICE OFFICERS THAT WERE NEARBY HELP ME TO SAFETY WHERE I HAD TO HAVE THE VEHICLE TOWED BACK TO MY HOME WHERE IT SITS TODAY. THE FIRST TIME IT HAPPENED THE CHECK ENGINE LIGHT CAME ON, IT SAID BAD CRANKSHAFT SENSOR, SO I REPLACED IT. THE SECOND TIME IT HAPPENED IT SAID BAD CAMSHAFT, SO I REPLACED IT. THE THIRD TIME IT HAPPENED IT SAID BAD CAMSHAFT SENSOR AGAIN, SO I REPLACED THINKING I BOUGHT A DEFECTIVE ONE. THIS DID NOT WORK EITHER AS THE CAR ENDED UP STALLING FOR GOOD TWO DAYS AGO. I KNOW THERE HAVE BEEN RECALLS IN THE PAST FOR THIS EXACT STALLING CONDITION OF THE ENGINE, BUT CHRYSLER SAYS MY CAR DID NOT SHOW UP AS ONE OF THE RECALLED ONES. I FIND THIS VERY CONCERNING THAT THIS DANGEROUS CONDITION WOULD NOT BE COVERED BY CHRYSLER WHEN THEY KNOW IT HAS BEEN AN ISSUE ON THOUSANDS OF OTHER SIMILAR PACIFICAS. *TR
Mileage: 89,000
MY 2004 CHRYSLER PACIFIA HAS HAD MANY ISSUES BUT THE ONE THAT I AM MOST CONCERNED ABOUT IS THE RUSTED, CORROSION OF THE ENGINE CRADLE, SUB FRAME. IT IS SO RUSTED THAT I WAS TOLD MY ENGINE MAY FALL OUT. WENT TO SEVERAL JUNK YARDS TO FIND PART AND ALL THE ONES I LOOKED AT HAVE THE SAME THING WRONG WITH THEM. THEY ARE RUSTED OUT AND CANT BE USED. SOMETHING WRONG HERE. PLEASE RECALL THESE. *JS
AFTER REPLACING A BOTH MOTOR MOUNTS IN JULY OF 2012. THEY BROKE AGAIN IN NOVEMBER 2012!! THIS TIME IT WAS SO BAD THAT WHEN I TURNED THE CORNER THE ENGINE DIED AND WOULD NOT START BACK UP. EVENTUALLY AFTER TRYING TO TURN IT OVER SO MANY TIME THE BATTERY DIED. WE HAD TO HAVE IT TOWED TO THE SHOP AFTER THE HOLIDAYS TO FIND OUT HOW MUCH IT WOULD COST TO FIX ($1200) AND EXACTLY WHAT THE ISSUE WAS. THE TECH INFORMED ME THAT BESIDES THE MOUNTS BEING BROKE, WHEN I TURNED THE CORNER THE ENGINE LIFTED AND CUT THRU ALL OF THE WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. I JUST WANT TO KNOW WHY THEY KEEP MAKING "RUBBER" ENGINE MOUNTS IF THE[XXX] THINGS ARE USELESS IN THE FIRST PLACE? THERE HAS TO BE A REASON ALL THESE CARS ARE HAVING THE SAME ISSUE AND IF I HAD KNOWN ABOUT THIS BEFORE I FINANCED THIS "POS", I WOULD NEVER HAVE PUT MY CHILDRENS LIVES IN DANGER.!! I HAD THE CAR FIXED AND EVERYTHING WAS GOING FINE UNTIL LAST NIGHT, ONCE AGAIN! I WAS DRIVING ON THE HIGHWAY AND SOME STUPID PERSON SLAMMED ON HER BRAKES IN FRONT OF ME SO I HIT MINE AND WHEN I DID MY CAR LUNGED FORWARD AND I HEARD THE GOD AWFUL "POP" SOUND AGAIN!!! NOW I AM BACK TO SQUARE ONE AND WITHIN A YEARS TIME THIS CAR WILL HAVE HAD 3 SETS OF MOTOR MOUNTS PUT ON IT. SOMEONE PLEASE TELL ME THERE IS NOT A DEFECT SOMEWHERE, BECAUSE WHOEVER HANDLES THESE ISSUES AT DAIMLER/CHRYSLER NEEDS TO DRIVE ONE OF THESE CARS FOR THEMSELVES AND SEE WHAT WE HAVE BEEN DEALING WITH FOR SO LONG. ALSO, ANOTHER ISSUE IS THE CHECK ENGINE LIGHT AND IT HAS TO DO WITH A VERY SMALL LEAK INSIDE THE GAS TANK. I HAVE BEEN TOLD THIS IS A RECALL, BUT HAVE NOT BEEN ABLE TO GET ANYONE TO FIX IT. I JUST WANT SOME ANSWERS, MORE SO FOR MY KIDS SAKE SO I CAN TRY AND GET IT FIXED COMPLETELY OR A NEW CAR SO THEY ARE OUT OF HARMS WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 77,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE CRADLE BECAME DETACHED FROM THE VEHICLE DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A MANUFACTURER'S RECALL BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
Mileage: 140,000
2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT. *TR
Mileage: 130,111
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE ENGINE CRADLE WAS RUSTED AND PREVENTED THE VEHICLE FROM BEING ALIGNED PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 107,748.
Mileage: 107,748
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DECREASING SPEED THERE WAS A LOUD BANGING SOUND IN THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE. *TR
Mileage: 35,000
FOUR MONTHS AFTER REPLACING A REAR MOTOR MOUNT. IT FAILED AGAIN. THIS TIME IT CAUSE THE OTHER TWO MOTOR MOUNTS TO FAIL WHICH MELTED WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. IT WAS BROUGHT TO A DEALER WHO FIXED THE PCM, AND LATER DISCOVERED THAT ALL MOTOR MOUNTS NEED REPLACING. HE HAD NO EXPLANATION WHY A MOTOR MOUNT WOULD HAVE FAILED FOUR MONTHS AFTER THEY WERE INSPECTED TO BE SAFE, AND WHEN ONE WAS BRAND NEW. THE COST REQUESTED BY THE DEALER FOR REPAIR TOTALS MORE THAN $2,500. *TR
Mileage: 129,000
CHRYSLER IS VERY WELL AWARE THE FRONT ENGINE CRADLE IN THE 2004-2005 PACIFICA'S ARE BAD AND ARE UNWILLING TO FIX MINE. THEY ARE STATING IT IS ONLY VEHICLE'S MADE AFTER 2/23/2004 AND BETWEEN 3/31/2004 AND MINE WAS MADE 10/9/2003. THERE ARE MANY COMPLAINTS FOR THIS SPECIFIC ISSUE. MY FRONT ENGINE CRADLE IS RUSTING AND I FEEL THAT BECAUSE IT IS AT THE FAULT OF CHRYSLER THEY SHOULD FIX THIS PROBLEM. I AM ALSO PLACING A CALL WITH THE ATTORNEY GENERAL. THIS IS A SAFETY ISSUE THAT CHRYSLER NEEDS TO FIX FOR ALL THOSE INDIVIDUALS THAT HAVE THESE VEHICLES. *TR
Mileage: 122,815
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SMOKE EMERGED FROM THE HOOD AND THE VEHICLE ENGINE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE FIRE WAS CALLED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR
Mileage: 130,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICE FOR ROUTINE MAINTENANCE, THE MECHANIC ADVISED THAT THE FRONT ENGINE CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *TR
Mileage: 114,000
THE VEHICLE WAS BEING DRIVEN WHEN SUDDENLY SMOKE STARTS COMING FROM THE ENGINE COMPARTMENT PULLED OVER TO CHECK UNDER THE HOOD AND FLAMES BEGAN COMING OUT CLOSED THE HOOD AND THE VEHICLE JUST BURNED DOWN TO THE GROUND CALLED 911 FIREFIGHTER CAME AND PUT OUT THE FIRE IT WAS ALL SO FAST ITS UNREAL. *TR
Mileage: 129,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHENEVER HE ACCELERATED, THE VEHICLE WOULD VIBRATED VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT ENGINE MOUNT HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.
Mileage: 107,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHENEVER HE WOULD ACCELERATE, THE VEHICLE WOULD VIBRATE VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT ENGINE MOUNT WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.
Mileage: 107,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Mileage: 150,000
DRIVING AROUND 40 THE VEHICLE STARTED TO SHAKE. I THOUGHT MAYBE A WHEEL BEARING OR TIE ROD WAS THE ISSUE. UPON TAKING IT TO THE SHOP TO GET CHECKED I WAS TOLD THAT THE ENGINE CRADLE WAS RUSTED TO THE POINT OF ALMOST FAILING. I AM CURRENTLY HAVING THE CRADLE REPLACED. HAD THAT OCCURRED AT A HIGHER SPEED I HAT TO THINK WHAT MAY HAVE HAPPENED. I CALLED CHRYSLER AND WAS TOLD THERE IS A REPLACEMENT PROGRAM FOR VEHICLES BUILT BETWEEN FEB 23RD AND MAR31ST 2004. BECAUSE MY VEHICLE WAS BUILT JANUARY 23RD 2004 IT WAS NOT COVERED AND I RECEIVED NO LETTER. DESPITE THE FACT I WAS DRIVING A VEHICLE WITH THE SAME PROBLEM IN A VERY DANGEROUS STATE. THERE SHOULD BE A NATIONWIDE SAFETY RECALL. *TR
Mileage: 110,000
WHEN I ACCELERATE FROM A STOP (AT A RED LIGHT TO GREEN) AND "GO" BEFORE I REACH 10MPH.. THE CAR SUDDENLY PAUSES AND SHAKES (AS THOUGH IT'S SHIFTING IN GEAR AND GETS STUCK IN A LOW GEAR) AND IS NOT SMOOTH BUT SHAKES THE WHOLE CAR. *TR ALSO, ON THE HIGHWAY....THE CAR WOULD SUDDENLY GO INTO LOW GEAR...AND (AGAIN, I DON'T HAVE STICK SHIFT) I PRESS THE ACCELERATOR AND I CAN HEAR THE ENGINE BURNING.... CAUSE I CAN'T GO OVER 25 MPH. SO I HAVE TO PULL OVER AND TURN THE ENGINE OFF AND TURN IT BACK ON. ANOTHER ISSUE IS THE FRONT BUMPER HAS A SILVER PLATE AT THE CORNERS OF THE FRONT CAR. I HAVE REPLACED IT 3 TIMES CAUSE IT FALLS OFF....SO ANNOYING!!!!!!!! WORSE THAN A WHEEL RIM PLATE FALLING OFF. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN HE WAS ADVISED THAT THE MOTOR MOUNT IN THE FRONT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE RUBBER PIECE HAD BROKEN, WHICH ALLOWED THE MOUNT TO LEAK. THE CONTACT WAS TOLD THAT THE PART WAS NOT UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 45,000.
Mileage: 45,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WHILE DRIVING 15 MPH, THE VEHICLE LUNGED FORWARD WITH FORCE. THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE THE CONTACT INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE ENGINE MOTOR MOUNT BEING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 142,000.
Mileage: 142,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE EMITTED FROM THE ENGINE. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN APPLYING HEAVY BREAKING OR HEN ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT AND REAR MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 116,000.
Mileage: 116,000
VEHICLE WAS TOOK OFF OF THE DRIVEWAY AND FEW SECONDS LATER OIL FROM ENGINE CAME TO BE SPILLED OFF FROM BOTTOM OF ENGINE, VEHICLE WAS TOOK TO MECHANIC AND IT WAS REVISED, PROBLEM LOOKS TO BE THAT OIL WAS COMING OFF THE MOTOR FROM OIL FILTER GASKET; THOUGH SOMETHING WAS WRONG WITH FILTER GASKET, OIL FILTER WAS REPLACED WITH NEW ONE AND NEW OIL WAS PLACED AT ENGINE, WHEN MOTOR WAS STARTED UP IT WAS NOTICED THAT OIL PRESSURE WAS CONTAINED INTO THE OIL FILTER AND IT CAUSES THE NEW FILTER TO BLEW OUT; MECHANIC WAS CONFUSED AT THE MOMENT; NEED TO MENTION THAT I HAVE TOOK THE VEHICLE TO THIS SPECIALIZED MECHANIC SHOP SINCE 2 YEARS AGO AND WE HAVE NEVER NOTICED SOMETHING SIMILAR. AFTER SPENDING FEW HOURS REVIEWING THE VEHICLE MOTOR IT WAS NOTICED THAT THE SPRING THAT GOES INTO THE OIL PRESSURE RELIEF VALVE WAS BROKE. NOT REALLY KNOW HOW THIS SPRING CRACK, ALL OIL SERVICES HAVE BEEN MADE TO THE MOTOR EVERY 3000 MILES AND VEHICLE HAD ALL SERVICES PER THE MAINTENANCE MANUAL. THIS DEFECTIVE SPRING CAUSES THAT VEHICLE DRAINS ALL ENGINE OIL FROM FILTER, LUCKILY IT HAPPENED CLOSE HOME AND TO MECHANIC SHOP AND NOT AT HIGHWAY, OTHER WAY I COULD BE ENDED WITH A TOTAL WRECK ENGINE. NO WARNING LIGHT WHEN ON, IT CAME ON UNTIL ALL OIL WAS TOTALLY DRAINED FROM ENGINE. HOPE THIS CAN BE ADDRESSED TO CHRYSLER, I DO NOT WANT IT HAPPEN TO ANOTHER PERSON AND IT CAUSES A MAJOR DAMAGE TO ENGINE. *TR
Mileage: 76,500
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN DISCOVERED THAT THE REAR MOTOR MOUNT WAS RUSTED AND ADVISED THE CONTACT THAT THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT THE FRONT AND SIDE MOTOR MOUNTS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD BY THE DEALER THAT DUE TO WEAR AND TEAR THE MOTOR MOUNTS FRACTURED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE MOTOR MOUNTS WERE NOT UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 126,000.
Mileage: 126,000
THE ENGINE AND TRANSMISSION MOUNTS ON ALL CHRYSLER PACIFICA MODELS ARE PUTTING THE PUBLIC AT RISK...THE FAILURE RATE FOR THESE VEHICLE COMPONENTS IS ASTRONOMICAL AND REPETITIVE AFTER REPAIRS. THE FAILURE OF THE ENGINE AND TRANSMISSION MOUNTS CAN CAUSE ADDITIONAL FAILURES THAT ALSO PUT THE PUBLIC AT RISK...THIS INCLUDES: --GROUND WIRE FATIGUE AND FAILURE CAUSING A MULTITUDE OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --DAMAGE TO VEHICLE WIRING HARNESS TO THE POWERTRAIN CONTROL MODULE, AGAIN CAUSING A MYRIAD OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --COOLING SYSTEM FAILURE...ENGINE MOVEMENT CAUSES UPPER RADIATOR HOSE TO DISCONNECT COMPROMISING THE COOLING SYSTEM AND CONTRIBUTING TO ENVIRONMENTAL CONTAMINATION WHEN THE ENGINE COOLANT IS RELEASED. I KNOW THAT THIS HAS BEEN REPORTED PREVIOUSLY AND IT IS APPALLING TO REALIZE THAT NO ACTION HAS BEEN EFFECTED BY THIS OVERSIGHT ARM. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN AND QUALITY STANDARDS AND FIND AN EFFECTIVE SOLUTION TO THIS ISSUE THAT HAS AFFECTED EVERY PACIFICA MANUFACTURED. I LOOK FORWARD TO YOUR RESPONSE... *TR
Mileage: 114,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE EXHIBITED AN ABNORMAL CLUNKING NOISE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE MOTOR MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES AND THE MOTOR MOUNT WAS REPLACED THREE ADDITIONAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
TL* THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH SHE HEARD CRACKLING AND POPPING NOISES COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THE ENGINE CRADLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 148,845.
Mileage: 148,845
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA.THE CONTACT STATED THAT THE ENGINE CRADLE HAD BECOME CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Mileage: 86,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Mileage: 10,000
STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS
Mileage: 120,000
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACTED STATED THAT A PRIVATE MECHANIC CONFIRMED THERE WAS A HOLE IN THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 118,000.
Mileage: 108,000
ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT IS A MAJOR ISSUE!!! I AM VERY CONCERNED WITH MY FAMILY'S SAFETY WHEN DRIVING MY CAR.
Mileage: 102,000
IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR
Mileage: 127,000