2004 CHRYSLER PACIFICA Structure Problems

Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment whether the vehicle is parked or being driven. This problem has been reproduced or confirmed by a dealer or independent service center. The vehicle and the subframe component has been inspected by a Master ASE Certified Mechanic. No symptoms of the problem prior to the failure that owner has ever been made aware of.

THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COULD DIE. TRYING TO FIND REPLACEMENT AND AM BEING TOLD IT IS SUCH A PROBLEM THAT THERE IS NO PARTS AVAILABLE TO FIX THIS PROBLEM

Mileage: 11,800

UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POINT IT WILL NOT HOLD THE ENGINE CAUSING CATASTROPHIC FAILURE. I HAVE BECOME AWARE CHRYSLER IS AWARE OF THE FUTURE FAILURE AND WILL NOT FIX IT.

Mileage: 75,000

VEHICLE WAS TAKEN TO SERVICE. SHOP WOULD NOT WORK ON VEHICLE STATING THE DETERIORATION OF THE SUBFRAME WAS TO EXTENSIVE AND THEY WOULD NOT WORK ON IT. UPON CLOSER INSPECTION SHOWED THE FRAME IN A GREAT STATE OF DECAY, WITH SOME PLACES ONLY BEING HELD TOGETHER WITH THIN STRIPS OF METAL. THESE VEHICLES WERE RECALLED IN THE PAST FOR DEFECTIVE FRAMES HOWEVER NOT ALL WERE RECALLED AND THIS IS ONE VEHICLE THAT WAS NOT. THE MOTOR IN THESE VEHICLES WILL FALL OUT AND COULD CAUSE AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR LOSS OF LIFE. THESE FRAMES ARE DEFECTIVE IN WORKMANSHIP FROM THE FACTORY AND SHOULD BE HANDLED BY THE FACTORY ACROSS ALL 2004-2008 CHRYSLER PACIFICA'S AFFECTED BY DEFECTIVE EQUIPMENT KNOWINGLY INSTALLED BY THE FACTORY THAT WILL LEAD TO AN ACCIDENT AND CAUSE SERIOUS INJURY OR DEATH. THOUSANDS OF THESE VEHICLES ARE ON THE ROAD TODAY WITH OCCUPANTS UNKNOWINGLY DRIVING THESE VEHICLES WHICH ARE "TICKING TIME BOMBS". *TR

Mileage: 167,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FRAME RAIL WAS ROTTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

CAR RUNS AND DRIVES WELL. HOWEVER, OUR MECHANICE SAYS THE SUBFRAME IS RUSTED SO IT WILL NOT PASS INSPECTION.

TOOK A SHORT DRIVE. TURNED OFF THE VEHICLE. AFTER A COUPLE MINUTES SMOKE AND FLAMES WERE COMING OUT OF THE HOOD. GRABBED A FIRE EXTINGUISHER OPENED THE HOOD AND PUT OUT THE FIRE ON THE PASSENGER SIDE. THE AIR FILTER HOUSING WAS MELTED.EMBERS WERE STILL SPREADING ALONG THE INSULATION ATTACHED TO THE HOOD. MANUALLY REMOVED THE SPREADING EMBERS WITH SOME TOOLS. NOT SURE THE CAUSE. ALSO WHY IS THE INSULATION MADE OF A MATERIAL THAT IS NOT FIREPROOF?

Mileage: 130,000

ENGINE CRADLE RUSTED OUT-HAD TO BE REPLACED. CHRYSLER FAILED TO PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT.

Mileage: 110,000

THE SUB-FRAME HAS RUSTED THROUGH, MY MECHANIC IS CONCERNED ABOUT THE POSSIBILITY OF THE ENGINE FALLING OUT IF NOT ADDRESSED. IT SEEMS TO BE A COMMON PROBLEM WITH THE PACIFICA MODEL BUT I DID NOT FIND OUT ABOUT IT UNTIL I TOOK IT TO MY MECHANIC TO FIND OUT WHY THE CAR WOULD "BOUNCE" WHILE DRIVING DOWN THE ROAD. IT IS ESPECIALLY NOTICEABLE WHEN THE CAR IS SHIFTING. HE WAS SHOCKED AT THE AMOUNT OF RUST HE FOUND UNDERNEATH.

Mileage: 199,000

FRONT FRAME CRADLE RUSTED OUT. WAS GETTING OIL CHANGED THE GARAGE I TOOK IT TOO BROUGHT IT TO MY ATTENTION THAT IS WAS VERY UNSAFE

Mileage: 164,000

TAKATA RECALL STATIONARY, RUSTED CROSSMEMBER

Mileage: 177,987

CRADLE ROT. APPLY BRAKES & ENGINE SHIFTS FORWARD.

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS AT TIRE DISCOUNTERS (7771 FIVE MILE ROAD, CINCINNATI, OHIO 45230, (513) 618-1613) FOR A ROUTINE OIL CHANGE, THE ENGINE CRADLE SUBFRAME WAS FOUND TO BE SEVERELY CORRODED. THE ENGINE CRADLE SUBFRAME WAS NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

I BOUGHT THIS VEHICLE USED AND THEN FOUND OUT THAT THE ENGINE CRADLE HAS A RUST HOLE IN IT WHICH MAY MAKE IT UNSAFE TO DRIVE. I ALSO LEARNED THAT IT IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND THAT CHRYSLER HAS NO INTENTION OF ADDRESSING THIS PROBLEM. CHRYSLER OBVIOUSLY MADE THIS PART SUB-STANDARD AND SHOULD PROVIDE A REPLACEMENT FOR THE SUBSTANDARD PART. IT IS DEFINITELY A SAFETY HAZARD.

I TOOK MY CAR IN FOR AN OIL CHANGE AND THE MECHANIC INFORMED ME THAT THE MAIN SUB FRAME WAS RUSTED AND MY CAR WOULD NOT PASS INSPECTION WITHOUT THIS BEING REPAIRED. I SEE THERE IS A MAJOR PROBLEM THAT CHRYSLER WILL NOT ADDRESS. I NEED HELP

Mileage: 210,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE CHECKING FOR THE SWAY BAR LINK UNDER THE VEHICLE, THE CONTACT NOTICED THAT THE SIDE PANEL FRAME WAS CORRODED ALL THE WAY THROUGH. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO DODGE CHRYSLER JEEP (7400 S WESTERN AVE, CHICAGO, IL 60636), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE ON THE HIGHWAY. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 33832631 BEFORE REFERRING THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

THERE WAS A KLUNK IN FRONT END-TOOK TO MECHANIC-THE SUBFRAME ON THE VEHICLE IS RUSTED AND IS A SAFETY HAZARD.

Mileage: 106,000

ENGINE CRADLE RUSTING THROUGH: I TOOK MY WIFE'S 2004 CHRYSLER PACIFICA WITH 185,000 MILES ON IT TO OUR LOCAL MECHANIC FOR A SMALL TRANSMISSION LEAK. ONCE HE GOT THE CAR UP ON THE LIFT HE NOTICED THE ENGINE CRADLE WAS RUSTING THROUGH. HE TOLD ME HE THOUGHT THERE WAS A RECALL ON IT. I WENT ON THE INTERNET AND SEEN THAT THERE WERE HUNDREDS OF FOLKS WITH THE SAME ISSUE. I CONTACTED CHRYSLER CASE NUMBER: 3571359 AND THEY TOLD ME I HAD TO HAVE A AUTHORIZED CHRYSLER SERVICE DEALER INSPECT THE VEHICLE AND THEY WOULD SEE WHAT THEY COULD DO. I TOOK OUR VEHICLE TO THE LOCAL CHRYSLER SERVICE DEALER AND HAD IT INSPECTED. THEY SAID THAT THE CRADLE WAS PERFORATED AND RUSTED THROUGH AND THAT IT WAS PAST IT'S WARRANTY BY YEARS AND MILEAGE. I SENT THAT INFORMATION TO CHRYSLER AND THEY EMAILED ME BACK AND SAID THAT THEY REVIEWED THE INFORMATION THAT THE DEALERSHIP REPORTED BUT IT WAS NOTHING THEY COULD DO. THE CAR IS PAST THE YEARS AND MILEAGE OF IT'S WARRANTY. I SENT THEM AN E-MAIL SAYING HOW DISAPPOINTED I AM ABOUT THERE DECISION TO DO NOTHING ABOUT AN ISSUE THEY KNEW THEY HAD. MY WIFE LOVES HER PACIFICA, WE HAVE OWNED IT OVER 12 YEARS. SHE BOUGHT IT AS A DEMO. IT STILL RUNS GREAT, IT STILL LOOKS GREAT AND EVEN WITH THE 185,000 MILES ON IT THE ONLY THING THAT IS WRONG WITH IT IS THE ENGINE CRADLE RUSTING THROUGH. I FEEL THAT THIS ISSUE COULD HAVE BEEN RESOLVED YEARS AGO IF CHRYSLER HAD SENT US A RECALL OR SOMETHING TO TELL US THAT THE CRADLE METAL WAS INFERIOR AND SHOULD HAVE BEEN REPLACED / REPAIRED SOONER BEFORE OUR WARRANTY RAN OUT. NOT TO MENTION THAT IT SHOULD HAVE BEEN A SAFETY CONCERN IF THE CRADLE WOULD HAVE RUSTED THROUGH AND THE ENGINE FELL OUT. I THINK THIS IS A COSTLY REPAIR THAT WE SHOULD HAVE NEVER HAD TO DO. I THINK CHRYSLER SHOULD HELP US WITH THE RESOLUTION OF GETTING OUR CAR REPAIRED SINCE THEY KNEW THERE WAS A PROBLEM AND DIDN'T TELL US.

Mileage: 185,000

DURING A STATE INSPECTION IN NOV, 2017, I FOUND OUT THAT THE ENGINE CRADLE FRAME, ON THE PASSENGER SIDE, IS RUSTED. I CALLED CHRYSLER TODAY, ON 800-992-1997, TO FIND OUT IF THERE IS A RECALL. SADLY I WAS INFORMED THAT THERE WAS NONE. THE STRANGE THING IS THAT NO OTHER PART OF THE CIRCLE SHOWS ANY RUSTED PART.

Mileage: 132,000

SUBFRAME SEVERELY RUSTED TO INCLUDE AREAS AROUND BOLTS TO FRAME. APPEARS TO HAVE HAPPENED OVER TIME.

Mileage: 222,222

I GAVE MY DAUGHTER MY 2004 CHRYSLER PACIFICA SO SHE WOULD HAVE A VEHICLE THAT WOULD TRANSPORT HER, HER TWO CHILDREN AGES 7 AND 2, HER HUSBAND AND FRIENDS, PETS AND/OR OTHERS. HER HUSBAND IS A MECHANIC AND AS SOON AS SHE GOT IT HOME HE LOOKED IT OVER AND REFUSED TO LET HER DRIVE IT. HE SAID THAT THE SUB-FRAME WAS RUSTED-OUT AND THAT IT WAS UNSAFE TO DRIVE. AFTER SOME RESEARCH INTO THE MATTER I DISCOVERED THAT WHAT HE REFERRED TO AS A SUB-FRAME WAS CALLED THE "ENGINE CRADLE" AND THAT THIS HAS BEEN A PROBLEM WITH THE PACIFICA(S). THERE WERE SERVICE BULLETINS SENT TO SERVICE CENTERS AND THAT CHRYSLER ACKNOWLEDGED A PROBLEM FOR THE PACIFICA BUILT FOR ONLY A FEW MONTHS. THE PROBLEM HAS OCCURRED ON MANY OTHER MONTHS AND YEARS. THE POTENTIAL FOR DEATHS AND INJURIES IS A REALITY! IF THIS ENGINE CRADLE WERE TO GIVE WAY AT SLOW SPEEDS THERE WOULD PROBABLY ONLY BE INJURIES TO THE OCCUPANTS, UNLESS ANOTHER VEHICLE WERE INVOLVED IN WHICH CASE MORE INJURIES AND DEATH COULD OCCUR. IF THE ENGINE CRADLE WERE TO FAIL AT HIGHWAY SPEEDS AND THE ENGINE HIT THE HIGHWAY I CAN ENVISION AN END-OVER-END CRASH THAT WOULD LIKELY KILL THE OCCUPANTS. IF THERE WERE OTHER VEHICLES INVOLVED THERE IS NO TELLING HOW MANY INJURIES AND DEATHS THERE MAY BE. I DON'T KNOW IF THIS HAS HAPPENED YET AND IF SO HOW MANY TIMES AND TO WHAT SEVERITIES, BUT MY DAUGHTER, MY GRANDCHILDREN AND SON-IN-LAW ARE NOT GOING TO BE VICTIMS. I SERIOUSLY HOPE THAT IT DOES NOT TAKE THE LOSS OF LIFE OR LIVES TO HAVE THIS POTENTIALLY DEADLY PROBLEM ADDRESSED AND CORRECTED. THE COST OF THE REPAIR IS HIGHER THAN THE WORTH OF THE VEHICLE AND THE MANUFACTURER MUST ABSORB THE COST THE REPAIR.

Mileage: 75,000

ROTTED SUBFRAME. ADVISED BY THE MECHANIC AT A ROUTINE OIL CHANGE THAT HE WOULD NOT DRIVE THE CAR.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUBFRAME TO THE VEHICLE WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (NELSON AUTO GROUP CHRYSLER, JEEP, DODGE, RAM, 481 S. MAIN STREET, MT VICTORY, OH 43340) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. A LOANER VEHICLE WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WOULD NOT ASSIST DUE TO THE EXCESSIVE MILEAGE ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

Mileage: 300,000

I HAVE CHRYSLER PACIFICA 2004. HAVE TAKEN GOOD CARE OF VEHICLE, NO ACCIDENTS. VEHICLE BEGAN SHAKING VIOLENTLY WHEN DRIVING DOWN ROAD. I HAVE BRAND NEW TIRES . HAD THEM REBALANCED COUPLE OF TIMES . STILL VIBRATING VIOLENTLY. MY MECHANIC COULD NOT FIND ANY PROBLEMS EXCEPT THAT ENGINE CRADLE FOR ENGINE IS BADLY ROTTED OUT WITH RUST. I LOOKED ON LINE FOR PROBLEM AND SEE THAT CHRYSLER HAD NOT PROPERLY COATED THE ENGINE CRADLE AND HAS LED TO FREQUENT PROBLEMS AND DANGEROUS DRIVING CONDITIONS, DUE THAT THE ENGINE COULD FALL OUT OF VEHICLE. THIS IS OF NO FAULT TO OWNER. I DIDNT FEEL SAFE DRIVING A VEHICLE THAT THE MOTOR COULD FALL OUT OF. THIS IS A SAFETY ISSUE THAT CHRYSLER SHOULD BE RESPONSIBLE FOR. A CONSUMER SHOULD NOT HAVE TO WORRY THAT THERE SEAT BELT OR AIR BAG MIGHT FAIL AND THEY DEFINITELY SHOUDNT HAVE TO WORRY ABOUT THERE ENGINE FALLING OUT OF THERE CAR WHILE DRIVING DOWN THE ROAD, WHICH COULD LEAD TO A WRECK OR FIRE. THANK YOU FOR YOUR TIME AND CONSIDERATION.

Mileage: 170,000

HAS TAKEN TO STATE INSPECTION AND THEY SAID THERE'S RUST. DIDN'T THINK OF IT AS A BIG ISSUE UNTIL I READ THE HAZARDS OF RUSTING FRAME ON THE ENGINE COULD DROP THE ENGINE WHILE DRIVING. NOW NOT DRIVING IT. IT HAD A TIRE ROD REPAIRED LAST YEAR AND STILL WENT OUT THIS YEAR. IT MIGHT BE DUE TO CORROSION. A LOT OF ELECTRONIC PROBLEMS TOO. FELT LIKE WASTED MY MONEY EVERY YEAR KEEPING THIS VEHICLE IN SHAPE. THIS STATE ALSO LIKES SELLING THESE TYPES OF VEHICLE SO THEY CAN JUICE FOLKS MONEY EVERY YEAR FOR INSPECTIONS AND REPAIR. THEY PUT SALT ON THE GROUND EVERY WINTER THAT EATS UP THE FRAMES OF THE VEHICLE.

Mileage: 120,000

ENGINE CRADLE RUSTING HAS HOLES DOWN BOTH SIDES COULD ALSO AFFECT MY STEARING WHAT PEEKED MY INTEREST WAS THAT I READ THAT 2004S BUILT IN FEBRUARY AND MARCH MINE WAS FEBRUARY CHRYSLER SENT A NOTICE I NEVER RECEIVED ONE FOR THIS PROBLEM.

THE FRONT SUB FRAME ENGINE CRADLE IS ROTTED/RUSTED- OVER A PERIOD OF TIME, THE BOLTS ARE NOT HOLDING SECURELY ON MY 2004 CHRYSLER PACIFICA. IT IS LOOSE THE ENGINE AND THE TRANSMISSION RELY ON THIS CRADLE TO STABULIZE THE PARTS FOR USE OF DRIVING A SAFE VEHICLE

HAD TO HAVE MOTOR MOUNTS REPLACED IN JANUARY 2015. JUST FOUND OUT ENGINE CRADLE IS RUSTED THRU AND HAS TO BE REPLACED. UNSAFE TO DRIVE. APRIL 2017.

Mileage: 242,000

I PURCHASED A USED VEHICLE FROM A LOCAL AUTO DEALERSHIP ON JANUARY 30, 2017. AFTER DRIVING THE VEHICLE EVERYDAY FOR ABOUT A WEEK I BEGAN NOTICED THE CAR WOULD SHAKE AND PULL TO THE LEFT EVEN WHILE DRIVING AT VERY SLOW SPEEDS.ON FEBRUARY 23, 2017 I TOOK THE NEWLY PURCHASED CHRYSLER PACIFICA IN FOR AN OIL CHANGE. I RECEIVED A CALL FROM THE MECHANIC ABOUT 15 MINS AFTER I DROPPED THE VEHICLE OFF AND HE INFORMED ME THAT MY FRONT ENGINE CRADLE WAS SEVERELY RUSTED AND IF I CONTINUED TO DRIVE IT THE ENGINE COULD FALL OUT AT ANY MINUTE. I RUSHED BACK TO THE LOCATION THAT MY VEHICLE WAS BEING SERVICED AND I WAS SHOCKED AT HOW BAD THE ENGINE CRADLE ACTUALLY WAS. THERE WAS AT LEAST AN INCH GAP INDICATING IT WAS BEGINNING TO SEPARATE FROM THE BODY OF THE CAR. I TOOK PICTURES OF THE DAMAGE AND EMAILED THEM TO THE DEALER THAT SOLD ME THE VEHICLE. I ALSO DID A QUICK INTERNET SEARCH FOR FRONT ENGINE CRADLE DAMAGE IN 2004 CHRYSLER PACIFICA'S AND CAME ACROSS NUMEROUS CONSUMER COMPLAINTS HAVING THE SAME ISSUES WITH 2004 PACIFICA'S. I ALSO FOUND CHRYSLER PREVIOUSLY ISSUED AN EXTENDED WARRANTY TO RESOLVE DEFECTIVE ENGINE CRADLES FOR OWNERS RESIDING IN SALT BELT STATES AND VEHICLES WITH UNDER 150K MILES. CONFIDENT THAT MY VEHICLE QUALIFIED FOR THE EXTENDED WARRANTY I CONTACTED CHRYSLER DIRECTLY. I WAS INFORMED BY THE CHRYSLER REPRESENTATIVE THAT THE PACIFICA I CURRENTLY OWN DOES NOT QUALIFY TO RECEIVE REPAIRS UNDER THE EXTENDED WARRANTY BECAUSE IT WAS BUILT IN JANUARY OF 2004 AND WARRANTY ONLY COVERS FRONT ENGINE CRADLE DAMAGE TO VEHICLES THAT WERE BUILT AFTER FEBRUARY 23, 2004 AND BEFORE MARCH 31, 2004.

Mileage: 124,000

EXTENSIVE CORROSION/RUST ON SUB FRAME PLATE HOLDING UP THE ENGINE. DO NOT FEEL SAFE DRIVING BECAUSE IT COULD SNAP AND BREAK AT ANY MOMENT.

I FOUND OUT MY PACIFICA ENGINE CRADDLE IS RUSTED ALL THE WAY THROUGH. CHRYSLER TOLD ME MY CAR WAS UNDER THE EXTENDED WARRENTY BUT IT EXPIRED IN 2014. I DID NOT KNOW ABOUT THE RUST UNTIL NOW.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE UNDERGOING A ROUTINE INSPECTION, THE CERTIFIED MECHANIC DIAGNOSED THAT THE ENGINE CRADLE AND SUBFRAME WERE ROTTED. THE MECHANIC DIAGNOSED THAT THE CRADLE AND SUBFRAME NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 155,797.

Mileage: 155,797

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE STATED THAT WHILE STATIONARY, THE SUB-FRAME OF THE VEHICLE DETERIORATED WITH RUST AND HAD A HUGE HOLE IN IT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

THE FRONT ENGINE CRADLE PART OF THE FRAME IS ALMOST COMPLETELY RUSTED THROUGH. THIS IS THE IDENTICAL RUST CLAIMED UNDER THE CHRYSLER PACIFICA RUSTED ENGINE CRADLE LAWSUIT THAT WAS FILED IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO-EASTERN DIVISION - HOLLAND, JR. ET AL V. FCA US LLC. THIS IS ALSO THE SAME RUST COVERED IN THE CHRYSLER TSB BULLETINS.

Mileage: 120,000

ROTTED OUT SUB FRAME SEEMS TO BE VERY COMMON AND EXPENSIVE FIX DUE TO BEING POORLY BUILT. CAN'T GET OTHER NECESSARY REPAIRS UNTIL SUB FRAME IS REPLACED BECAUSE IF IT IS MOVED IT WILL COMPLETELY CRACK IN HALF!

Mileage: 180,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

SUB FRAME UNDER ENGINE ROTTING, WON'T PASS STATE INSPECTION

Mileage: 165,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT OBSERVED A LOUD ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE CONTACT OBSERVED UNDER THE VEHICLE THAT THE SUBFRAME WAS RUSTED ALONG THE ENGINE CRADLE. THE CONTACT STATED THAT HE WAS AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 234,000.

Mileage: 234,000

ENGINE CRADLE RUSTED OUT. UNSAFE TO DRIVE. MECHANIC QUOTED $4200.00 TO FIX. POSSIBILITY OF ENGINE AND TRANSMISSION FALLING OUT OF CAR.

Mileage: 175,000

THE ENGINE CRADLE HAS RUSTED TO A POINT THAT IT IS DANGEROUS TO DRIVE THIS VEHICLE. IT'S A GOOD RUNNING CAR WITH ONLY 105000 MILES WITH NOTHING ELSE WRONG.

SUB-FRAME (ENGINE CRADLE) CORRODED AND ROTTED, ENGINE AND TRANSMISSION METAL SUPPORT STRUCTURES ARE SEVERELY WEAKENED BY RUST THROUGH SUB BODY FRAMING. CHRYSLER IS AWARE OF THE PROBLEM AND HAS ISSUED A VERY LIMITED RECALL WHICH EXCLUDES MANY OF THE CARS DIRECTLY AFFECTED IN THIS MODEL/YEAR. WHEN I CONTACTED CHRYSLER I WAS TOLD THAT MY VIN# WAS EXCLUDED. THE BASIS AND RATIONALE FOR THE EXCLUSION WERE CAPRICIOUS AND ARBITRARY, (IE.) PRODUCTION DATE.

TOOK PACIFICA INTO THE SERVICE SHOP FOR A ROUTINE CHECK OF THE AIR CONDITIONING NOT WORKING. UPON PUTTING THE CAR ONTO THE CAR RACK, THE MECHANIC DISCOVERED THAT THE SUB FRAME UNDER THE CAR AND UNDER THE ENGINE, WAS SERIOUSLY RUSTED AND HAS A LARGE CRACK. HE ADVISED THAT THE CAR CAN EITHER BE FIXED BY WELDING ANOTHER FRAME FOR $1500 OR TO GET RID OF THE CAR AS IT IS UNSAFE TO DRIVE. WE HAVE 2 KIDS AND WITH ALL THE DRIVING AROUND TOWN WE DO, THIS CAR SHOULD BE FIXED BY CHRYSLER GIVEN THE RECENT HISTORY OF ISSUES THAT WERE BROUGHT UP A COUPLE OF YEARS AGO.

Mileage: 146,125

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE AT AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE SUBFRAME OF THE VEHICLE WAS SEVERELY CORRODED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

FRONT FRAME SEPARATED FROM CHASSIS. WE HAD THE SUB FRAME REPLACED ON JUNE 18TH 2014 AT 151178 MILES NOW ON MAY 17TH 2016 AT 168326 MILES THE SUBFRAME HAS SEPARATED FROM THE BODY OF THE CAR. I AM VERY LUCKY THIS HAPPENED AT A LOW RATE OF SPEED 25 MPH ON MY STREET AND NOT ON THE HIGHWAY. I HAD THE CAR TOWED TO THE DEALER HOW SOLD US THE CAR AND WHO HAS DONE ALL THE WORK ON IT FROM NEW. I WAS ADVISED THE REPAIR FROM 2014 IS OUR OF WARRANTY. I HAD THE CAR REPAIRED BY A 3RD PARTY AFTER THE DEALER TOLD US THE REPAIR COULD NOT BE DONE. WHEN THE CAR WAS BEING REPAIRED I WAS ADVISED BY THE SHOP THE DEALER REPAIR WAS MISSING KEY PARTS. AFTER LOOKING AT THE REPAIR INVOICE ONE OF THE FIVE PARTS NEED FOR THE REPAIR WAS NOT LISTED ON THE INVOICE LOWER REBOUND PLATE.

Mileage: 168,300

IN APRIL 2016 I HAD THE BRAKES REPLACED ON MY CAR, WHILE AT THE REPAIR SHOP THEY NOTICED THE ENGINE CRADLE WAS RUSTED. I WAS TOLD THAT THE MOTOR COULD FALL OUT BUT THE REPAIR SHOULD BE COVERED BY CHRYSLER. I CALLED THE DEALER AND WAS TOLD IT WAS NOT COVERED, I CONTINUED TO LOOK ONLINE AND FOUND A NUMBER TO CALL FOR RECALLS. I CALLED ON JULY 1ST AND WAS TOLD IT WAS BUILT 3 DAYS OUT OF WARRANTY BUT HE WOULD SEE WHAT HE COULD DO AND WOULD CALL ME BACK. ON JULY 6TH AFTER I MADE NUMEROUS PHONE CALLS I WAS TOLD THEY ARE UNWILLING TO HELP ME. I ASKED TO SPEAK TO A SUPERVISOR BUT WAS TOLD THEY COULDN'T TRANSFER CALLS BUT ONE WILL CALL BE BACK. I STILL HAVE NOT RECEIVED A PHONE CALL NOR DO I EXPECT ANY HELP FROM THEM. I DO QUESTION HOW THEY CAN PUT A TIME LIMIT ON A WARRANTY WHEN THEY FAILED TO UNDERCOAT MY CAR PROPERLY EVEN IF IT WAS 3 DAYS OUT OF THEIR TIME FRAME. I ALSO DON'T UNDERSTAND WHY I WASN'T NOTIFIED OF THE PROBLEM EVEN IF THEY WILL NO FIX IT AS IT CAN CAUSE AN ACCIDENT! IF YOU ARE ABLE TO HELP ME IN ANYWAY I WOULD APPRECIATE IT, I TRULY DO NOT KNOW WHAT TO DO AT THIS POINT BECAUSE I AM UNABLE TO PAY FOR THE REPAIR! THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100,000

WE TOOK OUR VERY WELL MAINTAINED 2004 CHRYSLER PACIFICA INTO THE MECHANIC TO REPLACE THE SHOCKS (THINKING THAT MIGHT BE THE CLUNCKING NOISE WE HEARD) AND HE CALLED US AND TOLD US THE CAR'S ENGINE FRAME WAS COMPLETELY ROTTED OUT AND THE CAR WAS HORRIBLY UNSAFE TO DRIVE AND DIDN'T WANT US TO EVEN DRIVE IT HOME. HE TOLD US THE FRAME REPLACEMENT WOULD BE IN THE RANGE OF $4,000 TO $5,000. OUR CAR WAS IN OTHERWISE PERFECT CONDITION AND PERFECTLY MAINTAINED (I HAVE THE RECORDS TO PROVE IT). MY HUSBAND CALLED CHRYSLER TO COMPLAIN ABOUT THE SITUATION AND WAS BASICALLY TOLD TO TAKE A HIKE BY A CUSTOMER SERVICE REP THERE NAMED "LEAH" AND WOULDN'T PUT US IN CONTACT WITH ANY SUPERIORS, ETC. NO NOTICE FROM CHRYSLER ABOUT THIS HORRIBLE/DEADLY ISSUES WHATSOEVER. I'VE BEEN DRIVING OUR CHILD AROUND IN THIS CAR WITH ALL OF HIS FRIENDS, ON THE HIGHWAYS ALL AROUND CHICAGOLAND. THIS IS A VEHICLE THAT IS PURCHASED BY FAMILIES WITH CHILDREN. HOW IN THE WORLD CAN CHRYSLER THINK IT'S OK TO NOT WARN PEOPLE THEY ARE DRIVING AROUND A TIME BOMB THAT COULD KILL THEIR ENTIRE FAMILY AND POSSIBLE EVERYONE DRIVING AROUND THEM. WE HAD TO RUN OUT AND IMMEDIATELY BUY A NEW VEHICLE WITHOUT BEING ABLE TO SELL THE PACIFICA. THIS IS A TOTAL NIGHTMARE FOR OUR FAMILY. I CAN ONLY BE GRATEFUL SOMETHING MUCH WORSE DIDN'T HAPPEN AND OUR MECHANIC PROBABLY SAVED OUR LIVES. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY!!!!

Mileage: 112,067

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN STATED THAT THE CROSS MEMBER CRADLE WAS FRACTURED AND HAD A LARGE HOLE DUE TO CORROSION. WITHOUT THE CROSS MEMBER CRADLE, THE ENGINE WOULD FAIL TO REMAIN IN PLACE AND COULD CAUSE A CRASH WHILE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,694.

Mileage: 59,694

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC FOR AN OIL CHANGE AND WAS INFORMED THAT THE SUBFRAME WAS BADLY RUSTED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

Mileage: 133,000

I HAD THE SUB FRAME REPLACED DUE TO RUST. LAST WEEK THE SUB FRAME FELL OFF THE CAR, THE ISOLATORS BUSSHINGS FAILED AND PULLED THRU AND THE FRAME DROPPED. THE FRAME WAS REPLACED 17,000 MILES AGO. I PULLED THE INVOICE AND LOOKED AT THE LIST OF PARTS REPLACED THEN, I LOOKED AT THE PARTS SCHEMATIC ON THE CHRYSLER WEB-SITE. IT APPEARS WHEN THE REPAIR WAS DONE THE ISOLATOR. CRADLE, CROSSMEMBER. LOWER REBOUND PLATE, WAS NOT REPLACED. AFTER LOOKING UNDER THE CAR I DO NOT FIND THIS PART. THE FRAME FAILED WHEN MY WIFE WAS DRIVING THE CAR, SHE WAS DRIVING ON A RESIDENTIAL ROAD AT ABOUT 25 MPH.

Mileage: 167,500

THE PACIFICA BECAME NEARLY IMPOSSIBLE TO STEER. THE ENGINE CRADLE HAS FAILED DUE TO PREMATURE CORROSION OR MATERIAL FAILURE. DUE TO THIS FAILURE, THE BOLTS AND BUSHINGS HOLDING THE REAR OF THE ENGINE CRADLE HAVE FALLEN THRU AND THE REAR OF THE ENGINE CRADLE IS INCHES FROM THE GROUND CAUSING THE ENGINE TO NO LONGER BE SUPPORTED. THIS MAKES THE CAR IMPOSSIBLE TO STEER BECAUSE THE DRIVELINE ANGLE IS CHANGED. ENGINE RESTING ON THE RACK AND PINION DAMAGES THIS DEVICE ALSO. VEHICLE IS NOT DRIVE ABLE. COST ESTIMATE FROM LOCAL CHRYSLER DEALER IS OVER 4000$

Mileage: 140,000

TOOK OUR 2004 PACIFICA IN TODAY FOR AN ALIGNMENT TO FIX THE SHAKING WHEN THE CAR IS DRIVEN ON THE HIGHWAY AND WAS TOLD THAT AN ALIGNMENT WOULD BE A WASTE OF MONEY DUE TO THE RUSTED OUT FRAME UNDER THE CAR. HADN'T HEARD A SINGLE WORD ABOUT THIS ISSUE UNTIL TODAY. WE'VE HAD THIS CAR SINCE 2005, BOUGHT WITH 12, 000 MILES ON IT AND NOW IT HAS 85, 000. STILL NOT BAD FOR A CAR THAT IS 11 YEARS OLD AND THE BODY AND INTERIOR ARE IN VERY GOOD SHAPE. NOW WHAT TO DO?!!! THANK YOU FIRESTONE FOR BEING HONEST AND NOT CHARGING US FOR YOUR TIME. (CAN I MENTION THAT THE CAR HAS BEEN IN FOR REPAIRS ABOUT A YEAR AGO FOR ANOTHER ISSUE TO A CHRYSLER DEALERSHIP AND NOT A WORD WAS SPOKEN ABOUT THIS!!!) THE ENGINE MOUNTS, K-FRAME IS BADLY RUSTED TO THE POINT THE SUSPENSION IS OUT OF ALIGNMENT AND CANNOT BE ADJUSTED. THE CAR IS UNSAFE TO DRIVE. *TR

Mileage: 85,000

TOOK OUR 2004 PACIFICA IN TODAY FOR AN ALIGNMENT TO FIX THE SHAKING WHEN THE CAR IS DRIVEN ON THE HIGHWAY AND WAS TOLD THAT AN ALIGNMENT WOULD BE A WASTE OF MONEY DUE TO THE RUSTED OUT FRAME UNDER THE CAR. HADN'T HEARD A SINGLE WORD ABOUT THIS ISSUE UNTIL TODAY. WE'VE HAD THIS CAR SINCE 2005, BOUGHT WITH 12, 000 MILES ON IT AND NOW IT HAS 85, 000. STILL NOT BAD FOR A CAR THAT IS 11 YEARS OLD AND THE BODY AND INTERIOR ARE IN VERY GOOD SHAPE. NOW WHAT TO DO?!!! THANK YOU FIRESTONE FOR BEING HONEST AND NOT CHARGING US FOR YOUR TIME. (CAN I MENTION THAT THE CAR HAS BEEN IN FOR REPAIRS ABOUT A YEAR AGO FOR ANOTHER ISSUE TO A CHRYSLER DEALERSHIP AND NOT A WORD WAS SPOKEN ABOUT THIS!!!) THE ENGINE MOUNTS, K-FRAME IS BADLY RUSTED TO THE POINT THE SUSPENSION IS OUT OF ALIGNMENT AND CANNOT BE ADJUSTED. THE CAR IS UNSAFE TO DRIVE. *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. AFTER THE VEHICLE WAS TAKEN TO BE INSPECTED BY AN INDEPENDENT MECHANIC, THE TECHNICIAN OBSERVED THAT THE SUBFRAME WAS FRACTURED AND DETERIORATING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE SUBFRAME WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR AN ALIGNMENT, THE TECHNICIAN NOTED THAT THE FRAME WAS ROTTED OUT AND RECOMMENDED IT BE REPLACED. THERE WAS NO WARNING INDICATOR. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS ADVISED TO CONTACT NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

ENGINE CRADLE SEVERELY RUSTED AND PERFORATED, CAUSING FRONT WHEEL ALIGNMENT PROBLEMS. A REPLACEMENT CRADLE IS NEEDED AS ENGINE MAY DROP..

Mileage: 68,285

I TOOK CAR IN FOR SOME EXHAUST WORK AND THE MANAGER TOOK ME TO HAVE A LOOK UNDER THE CAR AND SHOWED ME THE ENTIRE SUBFRAME WAS ROTTED TO THE POINT THAT MY CARS ENGINE COULD FALL OUT AT ANY TIME. I HAVE 4 CHILDREN! I SEE CHRYSLER IS BEING SUED OVER THIS. I CONTACTED THEM AND THEY REFUSE TO HELP ME!?

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE BRAKES REPAIRED, THE TECHNICIAN NOTICED THAT THE UNDERCARRIAGE WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,608.

Mileage: 142,608

MY CAR STARTED MAKING LOUD NOISES WHEN I HIT A POT HOLE. I TOOK IT TO MY MECHANIC HE SAID THE FRAME IS RUSTING TROUGH.

Mileage: 200,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FRAME WAS COMPLETELY RUSTED AND THAT THE ENGINE WAS SOON TO DETACH FROM THE VEHICLE. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN UNTIL THE FRAME WAS REPAIRED. THE MANUFACTURED WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Mileage: 115,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE REPLACING TIRES ON THE VEHICLE BY A SERVICE STATION, IT WAS INFORMED THAT THE ENGINE CRADLE OF THE VEHICLE HAD CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE SUB FRAME HAD RUSTED AND CORRODED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. UPDATED 02/18/16*LJ; UPDATED 05/02/18*JB *JS

Mileage: 120,000

CHRYSLER DID NOT PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT. DURING A ROUTINE INSPECTION, MY MECHANIC DISCOVERED THE ENGINE CRADLES WERE RUSTING OUT. THE ENGINE CRADLES WERE REPLACED BEFORE THE ENGINE FELL THROUGH.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THAT THE ENGINE CRADLE HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,300.

Mileage: 101,300

TOOK IN PACIFICA FOR GENERAL MAINTENANCE. UPON INSPECTION, IT WAS BROUGHT TO MY ATTENTION THAT MY FRAME OR CRADLE WAS SEVERELY CORRODED. CHRYSLER CUSTOMER CARE SAID THERE IS NOTHING THEY WILL DO FOR ME. IT IS A 2800.00 REPAIR THROUGH THE CHRYSLER DEALERSHIP. NOT ACCEPTABLE!!! I HAVE A VEHICLE THAT IS TOO DANGEROUS TO BE ON THE ROAD AND CHRYSLER WILL ACKNOWLEDGE NOTHING! I HAVE PHOTO'S OF CORROSION FROM DEALERSHIP!

Mileage: 101,300

VEHICLE SUBFRAME SEVERELY RUSTED AND CORRODED, INFORMED UNSAFE TO DRIVE, MANY OTHER OWNERS WITH THIS ISSUE. MOTOR COULD FALL OUT AND NO HELP AT ALL FROM CHRYSLER.

TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THE UNDERCARRIAGE WAS RUSTING OUT, IS THIS NOT A RECALL??

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN INFORMED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

ENGINE CRADLE IS RUSTED I CALLED CHRYSLER THEY SAID TOO BAD THAT I WOULD HAVE TO PAY FOR IT. THIS CAR WILL NOT PASS PA. INSPECTION WITH THIS RUST ISSUE IT IS UN SAFE TO DRIVE.

UPON INSPECTION FOR NOISE RELATED TO THE FRONT STRUTS, I NOTICE THAT THE ENGINE CRADLE, LEADING EDGE WAS RUSTED ALMOST COMPLETELY AWAY. I PARKED THE VEHICLE AND LOOKED ON "HTTPS://VINRCL.SAFERCAR.GOV/VIN/VINLOOKUP" WEBSITE AND ENTERED THE VIN ([XXX]), BUT DIDN'T FIND A RECALL NOTICE. I HAVE HAD NO FEWER THAN 4 INDIVIDUALS WHO PREVIOUSLY OWNED A 1994 PACIFICA TELL ME THAT THERE WAS A RECALL AND THAT THE DEALER FIXED THE PROBLEM BY REPLACING THE CRADLE WITH A NEW ONE. CAN ANYONE HELP ME? I AM HESITANT TO DRIVE THE VEHICLE IN ITS CURRENT CONDITION AND HAVE BEEN ADVISED BY 2 MECHANICS NOT TO. I BOUGHT THE VEHICLE USED IN 2008 AND DROVE IT FOR ALMOST 5 YEARS, BUT IT'S BEEN PARKED SINCE 2013. LOOKING FOR ADVICE ON PRESERVING MY $13,000 INVESTMENT. I WAS EXPECTING TO GET 200,000 MILES OUT OF THIS VEHICLE. IT HAS ~115,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE AN INDEPENDENT MECHANIC WAS REPLACING THE STRUTS AND THE HUB, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED TO OFFER ANY ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND ADVISED THE CONTACT TO SALVAGE AND SELL THE USABLE PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR REPAIRS, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A NOISE EMERGING FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE ON THE ENGINE CRADLE CAUSED BY RUST. THE ENTIRE ENGINE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 09/10/15*LJ *CN

Mileage: 100,000

WAS LOOKING UNDERNEATH MY 2004 CHRYSLER PACIFICA AND NOTICED A HOLE IN THE ENGINE CRADLE (SUB FRAME). TOOK VEHICLE TO MY LOCAL CHRYSLER SERVICE DEPARTMENT FOR EVALUATION OF ENGINE CRADLE. SERVICE MANAGER STATED AFTER EVALUATION OF VEHICLE THAT ENGINE CRADLE HAS A PERFORATION (HOLE) IN IT. THIS IS A SAFETY ISSUE BECAUSE ENGINE CRADLE COULD BREAK WHILE DRIVING AND CAUSE AN ACCIDENT.. HE LOOKED UP SERVICE BULLETIN NUMBER 13-001-12 . THE SERVICE BULLETIN STATES CHRYSLER WILL FIX VEHICLES BUILT BETWEEN FEBRUARY 23, 2004 THROUGH MARCH 31, 2004. WHEN SERVICE MANAGER LOOKED UP BUILD DATE FOR MY VEHICLE, IT WAS BUILT ON FEBRUARY 16, 2004. SINCE MY VEHICLE WAS BUILT 6 DAYS BEFORE FEBRUARY 23 HE COULD NOT FIX VEHICLE UNDER WARRANTY. HE ADVISED ME TO CALL CHRYSLER CUSTOMER SERVICE. I DID SO ON MAY 29,2015. THEY REFUSED TO FIX IT UNDER WARRANTY BECAUSE IT WAS BUILT 6 DAYS BEFORE FEBRAURY 23. WHEN I ASKED TO SPEAK WITH HER SUPERVISOR, SHE REFUSED SAYING ,HE WILL REFUSE CLAIM. THIS IS A MAJOR SAFETY ISSUE. IF ENGINE CRADLE BREAKS WHILE DRIVING, YOUR SUSPENSION WILL BREAK COLLAPSING THE WHEEL UNDER THE VEHICLE CAUSING LOSS OF CONTROL OF VEHICLE. THIS COULD LEAD TO SERIOUS INJURY AND POSSIBLY DEATH OF OCCUPANTS OF VEHICLE AND OTHER VEHICLES THAT MAY BE INVOLVED IN ACCIDENT. ON THE SAFERCAR.GOV SITE MANY PEOPLE HAVE FILED COMPLAINTS FOR THE SAME PROBLEM. PLEASE ORDER A RECALL OF THE 2004 CHRYSLER PACIFICA FOR THIS PROBLEM. CHRYLER WON'T DO IT UNLESS FORCED TO DO SO. NHTSA PLEASE DO WHAT IS RIGHT AND ORDER A RECALL FOR THIS PROBLEM. THANK YOU

Mileage: 131,670

I WENT TO GO WASH MY 2004 PACIFICA AND WHEN I GOT DOWN ON MY HANDS AND KNEES TO WASH THE TIRES I NOTICED SOME RUST UNDER CAR SO I GOT ON MY BACK AND LOOKED UNDER MY CAR AND NOTICED MY WHOLE SUBFRAME WAS COMPLETELY RUSTED OUT ON BOTH SIDES.I'M NOT TO HAPPY AND I FEEL AS IF THEIR SHOULD BE A LAW SUIT FILED.I HAVE SINCE READ COMPLAINTS AND SO FAR I HAVNT COME ACROSS ONE PERSON WHO LIVES IN A SNOW STATE WERE THE ROADS ARE SALTED IN WINTER WHO HAVE NOT HAD A RUSTED SUB FRAME ON THEIR PACIFICA.I DON'T KNOW WHAT THE HOLD UP IS WITH CHRYSLER FIXING WHAT THEY SOLD TO US!!!

Mileage: 126,899

LETTER FROM SENATOR GARRETT ON BEHALF OF CONSTITUENT RE 2004 CHRYSLER PACIFICA AIRBAG. *SMD THE CONSUMER STATED THE AIR BAG PANEL OPENED AND THE AIR BAG COULD BE SEEN. THE DEALER INFORMED THE CONSUMER, THERE WAS NO ISSUE WITH THE AIR BAG ITSELF. *JB

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED AND THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

Mileage: 120,000

BOUGHT CAR IN FOR ROUTINE OIL CHANGE AND WAS INFORMED OF SEVERE RUST ON K FRAME ASSEMBLY AND THAT CAR WAS DANGEROUS TO DRIVE

Mileage: 172,965

THE SUB FRAME OF MY 2004 PACIFICA IS RUSTED VERY BAD WITH HOLES IN THE FRAME. MY MECHANIC SAYS IT IS UNSAFE TO DRIVE. CHRYSLER SAYS THEY WILL NOT BE ABLE TO ASSIST WITH THE REPAIR.

Mileage: 145,820

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

Mileage: 78,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING INSPECTED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE PASSENGER SIDE OF THE ENGINE CRADLE HAD A HOLE THAT RUSTED THROUGH. AS A RESULT, THE ENGINE CRADLE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

EVERY 3,000 MILES A OIL CHANGE AND REGULAR MAINTENANCE TO MY CAR HAS BEEN DONE, IN APRIL OF THIS YEAR WHEN THEY PUT IT ON THE LIFT NOTICED ALL THE BIG RUST HOLES UNDERNEATH. THE MECHANIC DID NOT WANT ME TO LEAVE WITH IT SAID IT WAS NOT SAFE. WITHIN A MONTH IT IS BUSTED. *TR

Mileage: 130,000

THE ENGINE CRADLE OF THE 2004 PACIFICA HAS RUSTED SEVERELY. ONE SIDE APPEARS TO BE ALL THE WAY THROUGH WHILE THE OTHER SIDE IS ABOUT 3/4 OF THE WAY THROUGH. VEHICLE IS UNSAFE TO DRIVE. *TR

Mileage: 80,200

THE ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST. DURING THE DRIVING THE VEHICLES VIBRATE. MY CAR IN FOR ROUTINE MAINTENANCE, WE ARE DISCOVERING THAT SUBFRAME AND ENGINE CRADLE RUST. THIS IS ACTUALLY DRIVING TIME BOMBS. *TR

Mileage: 110,000

2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR

Mileage: 60,306

MY 2004 PACIFICA WAS RECENTLY IN FOR OIL CHANGE WHEN MECHANIC SAID THE ENGINE SUB FRAME IS STARTING TO RUST OUT AND THIS WILL NOT PASS INSPECTION. I WAS TOLD TO GO TO JUNK YARD TO FIND SUB FRAME AND SOMEONE WILL NEED TO INSTALL IT. I HAVE SEEN A LOT OF COMPLAINTS ABOUT PACIFICA SUB FRAME RUST AND EVEN A CLASS ACTION SUIT FILLED IN OHIO IN JAN 2015. WILL CHRYSLYER COVER THIS ISSUE?

Mileage: 129,000

DOES THE NHS CARE ABOUT ALL THE COMPLAINTS ON THE CHRYSLER PACIFICA TO HAVE THE MILLION DOLLAR COMPANY PAY TO FIX THIS FAMILY CAR RIGHT OR RECALL THE CAR IN GENERAL. I CALLED THE COMPANY AND BECAUSE WHERE MY CAR WAS MANUFACTURED ITS NOT ENTITLED TO REPLACEMENT BECAUSE IT SHOULDN'T HAVE RUSTED SUBFRAMES WHICH IS TOTALLY INACCURATE MY CAR HAS HAD NOTHING BUT ISSUES IS A 2004 AND I'M NOT THE ONLY ONE MY NEIGHBOR HAS A 2006 CHRYSLER PACIFICA AND ITS SUBFRAME IS ROTTED OUT ARE WE GOING TO SIT BACK AND LET THEM NOT TAKE RESPONSIBILITY DO WE KNOW WHAT IT MEANS WHEN THE SOME SUBFRAME IS ROTTED THAT MEANS IF YOU ARE UNAWARE OF THIS YOU CAN BE DRIVING DOWN THE ROAD WITH YOUR KIDS IN THE BACK OF THE CAR IN YOUR ENGINE DROPS OUT OF YOUR CAR WHICH COULD CAUSE SERIOUS SERIOUS SERIOUS ACCIDENTS IS THIS WHAT WE WANT.THEIR ONLY ANSWER WAS TO CONTACT THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION. *TR

Mileage: 1

I WAS FEELING A SHIMMY IN THE CAR WHEN I WAS GOING DOWNHILL AND APPLYING MY BRAKES. I TOOK IT TO MY MECHANIC WHERE HE LIFTED IT UP AND DISCOVERED THAT THE SUB FRAME ROTTED IN HALF AND IS FALLING APART. HIS ADVICE WAS NO TO DRIVE IT UNTIL IT WAS REPAIRED BECAUSE THE PART THAT IS ALMOST RUSTED THROUGH HOLDS UP THE REAR OF THE ENGINE AND THE FRONT OF THE TRANSMISSION. HE SAID IT WAS UNSAFE TO DRIVE IN THE CONDITION IT IS IN AND WITH IT BEING A 2004 CHRYSLER PACIFICA WITH 115252 MILES ON IT THERE SHOULD NOT BE THIS MUCH RUST. I IMMEDIATELY CONTACTED CHRYSLER GROUP LLC AND WAS INFORMED THAT THEY CAN ONLY GO BY MY VIN NUMBER AND THAT WITH MY VIN NUMBER THERE WERE NO RECALLS ABOUT THIS PROBLEM AND THAT THERE WAS NOTHING SHE COULD DO. *TR

Mileage: 115,254

SUB CHASSIS FRAME ASSEMBLY RUSTED AND CORRODED. WAS FOUND WHEN TAKEN IN FOR A ROUTINE OIL CHANGE. WAS ADVISED SHOULD NOT BE DRIVEN IN CURRENT CONDITION. *TR

BROUGHT MY CAR INTO CHRYSLER DEALER FOR REGULAR MAINTENANCE AND THEY CALLED ME TO SAY THAT THEY WOULD NOT RELEASE THE CAR TO ME BECAUSE THE ENTIRE SUBFRAME WAS RUSTED AND ROTTED OUT IN SPOTS. DEALER TOLD ME THE CAR IS A TOTAL LOSS AS THE REPAIR IS $6500 (BLUE BOOK VALUE ~$3500) AND THIS PROBLEM IS VERY COMMON BUT UNFORTUNATELY THERE'S NO RECALL. I CALLED CHRYSLER AND THE JUST SAID I AM OUT OF WARRANTY AND THEY WILL NOT HELP, GOODBYE. *TR

Mileage: 106,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,302.

Mileage: 163,302

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED AND CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 158,000.

Mileage: 158,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE AN INDEPENDENT MECHANIC WAS PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE, IT WAS DISCOVERED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,339.

Mileage: 107,339

ENGINE CRADLE HAS RUSTED A BIG WHOLE THROUGH. *TR

Mileage: 154,826

DURING A ROUTINE OIL CHANGE, IT WAS NOTED THAT THE ENGINE SUB FRAME IS RUSTED THROUGH AND NEEDS REPLACED. I HAVE SEARCHED AND THIS SEEMS TO BE A COMMON PROBLEM THAT THE COMPANY ISN'T DEALING WITH IN A FAIR MANOR. *TR

Mileage: 160,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE SERVICING AND IT WAS DISCOVERED THAT THE UNDERBODY AND THE CRADLE FOR THE MOTOR WERE RUSTED. THE DEALER STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN

Mileage: 90,000

MY WIFE WAS PULLING AWAY FROM A TRAFFIC LIGHT AND THE STEERING LOCKED UP. SHE WAS ABLE TO STOP BEFORE CRASHING. WHAT I FOUND WAS VERY DISTURBING. THE REAR ENGINE CRADLE MOUNTS HAD SEPARATED. CAUSING THE ENGINE CRADLE TO CONTACT THE GROUND ON ACCELERATION ALSO THE STEERING TRACK WHICH IS ATTACHED TO THIS CRADLE BECAME NON-FUNCTIONAL. THE CENTER RIPPED OUT OF BOTH REAR MOUNTS AND THERE IS NO MECHANICAL STOP TO PREVENT THE CRADLE FROM SEPARATING FROM THE BODY OF THE CAR WITH AMOUNT FAILURE. THIS CRADLE HAD BEEN REPLACED UNDER AA WARRANTY 14 MONTHS AND 11,000 MI.EARLIER. I HAD THE VEHICLE TAKEN TO A CHRYSLER DEALERSHIP, THEY INFORMED ME THAT THE FRONT CRADLE MOUNTS WERE ALSO SEPARATED AND THEY COULD NOT PUT THE CAR ON THE LIFT TO PICK IT UP DUE SAFETY REASONS AND THE ENGINE CRADLE WOULD COME OUT FROM UNDER THE CAR. I CONTACTED CHRYSLER CUSTOMER SERVICE AND AFTER ABOUT A WEEK THEY INFORMED ME THAT THEY WOULD WARRANTY THE MOUNTS AND NO LABOR AND ONLY IF THE REPAIRS ARE DONE AT THE DEALER. THE COST OF THE PARTS IS MINIMAL IN COMPARISON TO THE TOTAL COST OF THE REPAIR AND WHAT COULD VERY EASILY HAVE HAPPENED IF THE MOUNTS HAD FAILED IN A DIFFERENT SITUATION AT A MUCH HIGHER SPEED AND NOT ON A CITY STREET. *TR

Mileage: 105,000

MY STEERING WHEEL STARTED TO JERK TO THE RIGHT WHEN ACCELERATING AND IT WAS HARD TO KEEP THE CAR ON THE ROAD. IT FELT LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. I TOOK THE CAR TO THE SHOP AND THEY INFORMED ME THAT THE SUB STRUCTURE CRADLE WAS RUSTED THROUGH AND HAD FAILED. THIS ALSO TOOK OUT THE TRANSMISSION MOUNT AND IDLER ARM. HAD I BEEN GOING ANY FASTER WHEN THIS FAILED IT MAY HAVE CAUSED THE CAR TO SWERVE INTO ON COMING TRAFFIC. *TR

Mileage: 140,000

AFTER MULTIPLE HARD CLUNK SOUNDS AFTER BRAKING, WE INVESTIGATED THE UNDERBODY OF OUR PACIFICA. THE FRAME HAS SEVERE RUST AND SOME GOOD SIZED HOLES PRESENT. WE ARE CONCERNED THAT THE ENGINE CRADLE IS UNSAFE AND WILL NOT HOLD THE ENGINE SECURELY. THIS CAR HAS NO RUST ON THE EXTERIOR PAINT, ONLY THE UNDER CARRIAGE IS RUSTING OUT. THIS CAR HAS BEEN GARAGE KEPT AND MAINTAINED, SO THERE IS NO REASON THIS SHOULD BE OCCURRING. *TR

Mileage: 83,000

THIS IS A GARAGE KEPT CAR, LOW MILEAGE. HAD MECHANIC CHECK CAR OUT AND FOUND THAT THE SUB FRAME HAD MAJOR RUST AND HOLES IN IT. CHRYSLER RECALLED 2004 PACIFICAS THAT WERE MADE IN A 6 WEEK TIME PERIOD AND FIXED THOSE BUT NO OTHERS. IN RESEARCHING THIS MATTER THERE ARE A LOT OF 2004 PACIFICAS WITH THIS ISSUE AND CHRYSLER IS REFUSING TO FIX THEM. *TR

Mileage: 73,548

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC DISCOVERED THAT THE VEHICLE HAD EXPERIENCED SEVERE RUSTING AND CORROSION TO THE ENGINE CRADLE AND SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC DISCOVERED THAT THE VEHICLE HAD EXPERIENCED SEVERE RUSTING AND CORROSION TO THE ENGINE CRADLE AND SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

I RECENTLY TOOK MY 2004 PACIFICA TO MY MECHANIC TO GET AN OIL CHANGE AND HE ADVISED ME THAT MY SUBFRAME WAS RUSTED, ROTTED AND CRACKED WITH HOLES. HE SAID HE HAD NEVER SEEN ANYTHING LIKE THAT IN HIS MANY YEARS AS A MECHANIC. HE ALSO TOOK PICTURES OF IT TO SHOW ME. I CONTACTED THE LOCAL CHRYSLER AND THE HEADQUARTERS AND ADVISED THEM OF THE SAME. THEY SAID THAT THEY WERE AWARE OF THE PROBLEM BUT COULDN'T HELP ME BECAUSE MY VEHICLE'S AGE WAS OVER 10 YEARS OLD. I EXPLAINED TO THEM WHAT THE MECHANIC SAID AND THAT THE PART WAS DEFECTIVE NOT BECAUSE OF THE AGE OF THE CAR BUT BECAUSE OF THE DEFECTIVE PART. THEY DO NOT STAND BY THEIR PRODUCT BECAUSE THEY SAID THAT BECAUSE OF THE AGE OF MY VEHICLE THAT THEY WOULD NOT BE ABLE TO HELP ME. HOWEVER, I AM AWARE THAT SOME LOCAL CUSTOMERS IN MY AREA HAD THEIR SUBFRAMES REPLACED BY CHRYSLER "FREE OF CHARGE", BECAUSE THE PARTS EMPLOYEE TOLD ME. HE SAID THAT PICTURES OF THEIR VEHICLES WERE TAKEN WHILE ON THE LIFT AND SUBMITTED TO CHRYSLER AND THEY WERE GIVEN AUTHORIZATION TO REPLACE THE PARTS. HOWEVER, THEY WOULD NOT ACCOMMODATE ME BECAUSE I DIDN'T HAVE AN EXTENDED WARRANTY WITH THEM. CHRYSLER PICKS AND CHOSES THE CUSTOMERS THAT THEY WANT TO HELP. ALTHOUGH MY VEHICLE IS 10 YEARS OLD AND I DON'T HAVE AN EXTENDED WARRANTY WITH CHRYSLER, I ALWAYS HAVE MAINTAINED THE USE OF MY VEHICLE WITH REGULAR OIL CHANGES, TUNE-UPS, BRAKE REPAIRS, ETC. WITH A PRIVATELY OWNED MECHANIC. THERE IS NO REASON THAT MY VEHICLE SHOULD HAVE A RUSTED, ROTTED PART LIKE THIS ESPECIALLY SINCE I DO NOT LIVE IN A FLOOD ZONE AREA. *TR

Mileage: 106,000

THIS VEHICLE ENGINE CRADLE ASSEMBLY IS RUSTY WITH IN 8 YEARS OF OPERATION. RUSTY ENGINE CRADLE CAUSES SAFETY CONCERN FOR THE DRIVER AND OTHER VEHICLES OPERATING NEAR 2004 CHRYSLER PACIFICA ON THE ROAD BECAUSE THE ENGINE CAN FALL OUT OF THE VEHICLE DURING OPERATION. MANY PACIFICA OWNERS ON LINE COMPLAINED ABOUT THIS ISSUE. *TR

Mileage: 100,408

AFTER HAVING MY FRONT TIRES REPLACE MY MECHANIC SHOWED ME PICTURES OF WHAT WAS LEFT OF MY FRAME FROM RUST AND ROT. HE SAID I HAD 2 CHOICES WELD OR REPLACE. I TOOK IT TO A WELDER WHO HAS WELDED FOR 35 YEARS AND COULD REPAIR MOST ANYTHING. AFTER INSPECTING MY FRAME HE SAID THERE WAS NOT ENOUGH METAL LEFT TO MAKE A WELD THAT WOULD HOLD AND STATED IF IT WERE HIS CAR HE WOULD GET RID OF IT NOW. SO I HAD A FRAME ORDERED. ALL I'M LOOKING FOR IS TO BE REIMBURSED FOR MY EXPENSES. *TR

Mileage: 91,500

MY PACIFICA HAS A RUSTED OUT SUB FRAME ON FRONT PASSENGER SIDE OF CAR. FROM MY UNDERSTANDING THERE WAS A RECALL DONE FOR THOSE BUT ONLY INCLUDED 6 WEEKS WORTH OF VEHICLES MADE BUT THE PROBLEM IS MUCH BROADER THAN THE 6 WEEKS WORTH OF CARS. I HAVE BEEN TOLD BY THREE DIFFERENT REPUTABLE MECHANICS THAT MY CAR IS UNSAFE TO DRIVE BECAUSE IT IS SO RUSTED THROUGH YOU CAN PUT YOUR HAND THROUGH IT. I HAVE 3 SMALL CHILDREN AND THIS IS OUR FAMILY CAR. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE THERE ARE PEOPLE THAT DIE BECAUSE THEIR ENGINE FALLS OUT WHILE THEY ARE DRIVING! I DO HAVE PICTURES THAT WERE TAKEN YESTERDAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!

Mileage: 115,000

DEALING WITH A ROTTED K-FRAME CROSSMEMBER FOR THE FRONT ENGINE CRADLE; HAS CAUSED THE WHOLE SUSPENSION TO FAIL, EFFECTING STEERING COMPONENTS, AS WELL AS, WEARING OUT OTHER PARTS SUCH AS, ENGINE MOUNTS AND FRONT END BUSHINGS ON A CAR WITH LESS THAN 100,000 MILES ON IT. *TR

THIS CAR HAS A SERIOUS RUST ISSUE ON THE UNDERCARRIAGE. IT STARTS ON THE SUBFRAME THEN WORKS ITS WAY TO THE FRAME OF THE CAR. THERE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES IN THE MONTH ALONE. DUE TO THIS ISSUE I HAVE IN REGARDS TO THIS, I CAN'T JACK MY CAR UP WITH THE JACK THAT COMES WITH THE CARE, IF I DO IT WILL GO RIGHT THRU THAT IS WHAT IT FEELS LIKE TO ME.. I CAN NOT GET A REAR ALIGNMENT ON MY CAR BECAUSE OF THE RUST AND MY TIRED HAVE WORN OR DAY. IF ANYONE KNOWS ANYTHING COULD THEY PLEASE HELP I AM FEED UP WITH THIS CARE.. *TR

Mileage: 132,000

I WENT TO HAVE ROUTINE OIL CHANGE AND WAS TOLD BY THE TECH, THAT THE ENGINE CRADLE AND FRAME WERE SEVERELY CORRODED FROM RUST. HIS RECOMMENDATION WAS TO HAVE IT TAKEN CARE IMMEDIATELY, IT COULD POSSIBLY BE UNSAFE. *TR

Mileage: 131,004

I TOOK MY 2004 CHRYSLER PACIFICA TO HAVE ROUTINE MAINTANENCE DONE ON IT. I WAS TOLD FROM MY MECHANIC THAT MY FRAME WAS RUSTY, ROTTEN AND HAD HOLES IN IT. HE WENT ON TO SAY THAT IT IS DANGEROUS TO BE DRIVING AS THE FRAME OF THE CAR IN AN ACCIDENT WILL NOT BE EFFECTIVE AND WOULD BASICALLY CRUMBLE. HE SAID TO IMMEDIATELY TAKE IT TO A CHRYSLER DEALERSHIP AND HAVE THEM LOOK AT IT. I TOOK IT AS TOLD TO THE DEALERSHIP AND THEY DID CONFIM MY MECHANICS FINDING. THEY HANDED ME A PHONE # TO CHRYSLER. I CALLED AND GOT THE RUN AROUND AGAIN AND AGAIN. YES THEY ARE AWARE OF THE PROBLEM, BUT MY CAR ISNT INCLUDED IN THE 7000 TO BE FIXED. BUT YES IT HAS THE SAME ISSUES, BUT NO WE CANT HELP YOU. IT IS A $2500 FIX THAT CHRYSLER IS WELL AWARE OF. I HAVE POURED OVER ONLINE ARTICLES, NEWS CASTS, ALL CONCLUDING THE SAME THING. SOME GET FIXED AND SOME DONT. I WAS TOLD BY MY DEALERSHIP TO FILE A COMLAINT, KEEP ON COMPLAINING AND HOPE CHRYSLER WILL HELP. IT IS A SAFETY CONCERN IN DRIVING MY CAR, THERE IS NO SAFETY IN MY CAR RIGHT NOW, NOR IS THERE ANY VALUE TO MY CAR AS EVEN THE DEALERSHIP HAS TOLD ME... THEY CANNOT TAKE IT IN ON TRADE OR ANYTHING ELSE FOR THAT MATTER AS IT IS UNSAFE. HELP!!!! IT APPEARS THAT ONLY THE PEOPLE THAT GET ANY HELP ARE THE ONES THAT GO TO THE PRESS/NEWS ETC. *TR

Mileage: 135,000

WIFE AND DAUGHTER IN CAR WHEN SUBFRAME CRACKED.THIS A PROBLEM WITH THESE MODEL BUT CHRYSLER HAS DENIED TO ME THEY HAD ANY KNOWLEDGE OF THE ISSIE WHEN I CONTACTED THEM. *TR

Mileage: 116,000

THE UNDERSIDE ENGINE CRADLE SUBFRAME OF MY 2004 CHRYSLER PACIFICA IS ROTTED AND IN DANGER OF BREAKING APART. I CAN HEAR NOISE WHEN STEERING AND THE CAR HAS A VIBRATION. *TR

Mileage: 119,000

HAD A VIBRATION. TOOK THE VEHICLE IN FOR INSPECTION AND THE FRONT SUBFRAME/ ENGINE CRADLE IS CORRODED AND HAS A HUGE RUST HOLE. A FRIEND OF MINE HAS ONE OF THESE. THEY GOT THEIRS INSPECTED AND THEIRS HAS AN ISSUE TOO!! *TR

Mileage: 127,068

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS HAVING AN OIL CHANGE PERFORMED, THE TECHNICIAN NOTICED THAT THE PASSENGER SIDE SUBFRAME STARTED TO CORRODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

SEPT 27, 2014. 3 DAYS AGO I WAS INFORMED THAT THE UNDERSIDE (ENGINE CRDLE SUBFRAME) OF MY 2004 CHRYSLER PACIFICA WAS SERIOUSLY ROTTED. 3 MECHANICS AGREED THAT I DEFINITELY AVOID DRIVING IT ANY LONGER. NBC NEWS REPORTED THAT THIS IS A PROBLEM WITH AT LEAST 7000 PACIFICA MODELS. THE CAR HAS BARELY 105K MILES AND IS IN OTHERWISE EXCELLENT CONDITION. VIN# IS [XXX]. WHAT MAY I EXPECT IN TERMS OF ASSISTANCE FOR REPAIR COSTS? PLEASE LET ME KNOW THE DATE OF MANUFACTURE FOR THIS VIN#. NBC REPORTED THAT MODELS BUILT BETWEEN FEB 23 AND MAR 31, 2004 ARE ELIGIBLE FOR TOTAL REPAIR COST ASSISTANCE. HOWEVER, ASSISTANCE IS SUPPOSEDLY NOT LIMITED TO THESE DATES. PLEASE ADVISE AS SOON AS YOU CAN WHAT I SHOULD DO TO RESOLVE THIS. THX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 105,048

HAD CAR ON HOIST NOTICE THAT THE ENGINE CRADLE/ FRAME IS RUSTED OUT, WAS ADVISE NOT SAFE TO DRIVE. *TR

I WAS DRIVING TODAY AND IT SEEMED THAT MY STEERING WAS EXTREMELY HARD TO TURN IF I WAS MASHING THE GAS, HARDER TO TURN TO THE RIGHT SIDE OF THE CAR. IF THE CAR IS COASTING OR I AM BREAKING THE STEERING IS EASIER TO CONTROL. I HAVE STOPPED AT MY PARENTS HOUSE ON THE WAY HOME TO RESEARCH WHAT COULD BE HAPPENING WITH MY CAR AND FOUND THIS DISTURBING NEWS. UNFORTUNATELY FOR ME, THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I DON'T HAVE THE FINANCES TO JUST GET ANOTHER CAR...I'M SO FRUSTRATED RIGHT NOW AND I DON'T KNOW WHAT TO DO... THE CONSUMER STATED WHILE DRIVING, SHE HAD DIFFICULTY STEERING THE VEHICLE. SHE NOTICED WHEN ACCELERATING, THE VEHICLE WAS HARD TO STEER, BUT WHEN BRAKING OR ALLOWING THE VEHICLE TO COAST IT WAS A LITTLE EASIER TO CONTROL. SHE MANAGED TO GET THE VEHICLE OFF THE ROAD. SHE DISCOVERED A PORTION OF THE SUPPORT FRAME DROPPED FROM THE VEHICLE, AND IT APPEARED THE ENGINE CRADLE WAS CORRODED WITH RUST. UPDATED 12/04/14

Mileage: 197,659

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED SEVERAL TIMES WHILE DRIVING VARIOUS SPEEDS. A LOCAL MECHANIC STATED THAT THE SUBFRAME AND ENGINE CRADLE WERE CORRODED, FRACTURED, AND CONTAINED HOLES. THE VEHICLE WAS DEEMED AS UNSAFE TO DRIVE. THE MANUFACTURER STATED THAT THE ENGINE CRADLE REPLACEMENT WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRAME AND ENGINE CRADLE WERE COMPLETELY CORRODED. DUE TO THE FAILURE, A HOLE DEVELOPED ON THE FRAME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000. UPDATED 10/10/14*CN

Mileage: 149,000

TOOK MY CAR TO HAVE A PLASTIC FRONT PANEL PUT BACK ON. THE REPAIRMAN SENT ME PICTURES OF THE ENGINE CRADLE RUSTED OUT. TOLD ME THE CAR WAS UNSAFE TO DRIVE UNTIL IT WAS FIXED. CONTACTED LOCAL CHRYSLER DEALER AND GAVE ME INFORMATION TO CONTACT CUSTOMER SERVICE. CALLED CUSTOMER SERVICE AND MY VEHICLE WAS OUTSIDE THE COVERAGE DESCRIBED ON BULLETIN 13-001-12 ISSUED ON MAR 16, 2012 BY CHRYSLER. THEY WERE NOT ABLE TO PROVIDE ANY RELIEF ON THE REPAIRS WHICH WILL BE BETWEEN $3500 AND $4000 DEPENDING ON PARTS COST. MY VEHICLE WAS BUILT SEPTEMBER 18, 2003, AND PUT IN SERVICE ON DECEMBER 22, 2003. THE SERVICE BULLETIN ONLY COVERED VEHICLES FROM FEB 23, 2004 TO MAR 31, 2004. I AM SURE MY VEHICLE IS IN THE SAME CATEGORY AS THE COVERED VEHICLES, SAME RUST PROBLEM, SAME AREAS OF THE CAR, ETC. *TR

Mileage: 144,137

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,500...UPDATED 10/01/14 *BF UPDATED 2/27/2015 *JS

Mileage: 117,500

I WAS JUST ADVISED TODAY BY THREE DIFFERENT AUTO SHOPS THAT I HAVE A RUSTED ENGINE CRADLE/SUSPENSION. I WAS SHOCKED TO FIND THIS OUT AND THEN AFTER DOING RESEARCH FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS VEHICLE. I CALLED CHRYSLER TO VALIDATE A RECALL AND/OR AN EXTENDED WARRANTY THAT HAD BEEN POSTED COVERING UP TO 10 YEARS 150K MILES. MY CAR FALLS INTO THIS CATEGORY WAS ADVISED THAT THERE IS NO SUCH WARRANTY OR RECALL FOR MY VEHICLE. IT IS AN OBVIOUS SAFETY HAZARD AND AN EXPENSE THAT SHOULD BE COVERED BY THE MANUFACTURER. THIS BELONGS TO MY TEEN DAUGHTER AND I CANNOT HAVE HER UNSAFE! *TR

Mileage: 109,479

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE FAILURE WAS GRADUALLY GETTING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TOOK CAR IN FOR INSPECTION THAT IS REQUIRED IN THE STATE OF PA..MECHANIC WOULD NOT OK INSPECTION STICKER BECAUSE THE ENGINE CRADLE ON MY PACIFICA IS SO BADLY RUSTED..YOU COULD PUT YOUR FIST INTO IT...CAN NOT BE REPAIRED BECAUSE IT IS ALL FALLING APART...I WAS TOLD NOT TO DRIVE IT...TO DANGEROUS...I CALLED CHRYSLER THEY WILL NOT DO ANYTHING ABOUT IT...I SEE ON THE INTERNET AND THE NEWS THAT I AM NOT THE ONLY PERSON HAVING THIS PROBLEM...MY CAR ONLY HAD 50,000 MILES ON IT BECAUSE I AM RETIRED...CAN'T ANYONE DO ANYTHING ABOUT THIS BEFORE WE END UP DEAD...WHAT ABOUT STATES THAT DON'T INSPECT YOU CARS...WHAT AM I TO DO RETIRED AND NO CAR TO DRIVE...I CAN'T AFFORD THE PRICE OF REPAIR...CHRYSLER SHOULD TAKE CARE OF THIS...THEY NEED TO STAND BEHIND THEIR PRODUCTS. *TR

Mileage: 50,000

SIGNIFICANT RUST AND CORRISION RESULTING IN DAMAGE TO STRUCTURAL INTEGRITY AND ABILITY TO EXIT VECHICLE IN CASE OF COLLISION OR STRUCTURAL FAILURE. *TR

Mileage: 156,570

ENGINE CRADLE CORROSION. *TR

Mileage: 132,000

ENGINE CRADLE/MOUNT AND FRAME IS COMPLETELY RUSTED OUT. UNSAFE TO DRIVE. STUCK WITH A PILE OF STEEL THAT HAS NO TRADE IN VALUE OR RESALE VALUE. APPARENTLY, THIS EFFECTS ALMOST EVERY 2004 PACIFICA. NHTSA OUGHT TO BE LOOKING INTO THIS ISSUE MORE CLOSELY. IT'S OBVIOUS THAT THE HUNDRED'S WHO'VE REGISTERED A COMPLAINT ON THIS WEBSITE ARE FEELING THAT THE AGENCY DOES NOT CARE TO INVESTIGATE. SHAME ON CHRYSLER; SHAME ON NHTSA.

Mileage: 153,000

HAD WORK DONE ON MY CAR AND WAS TOLD THAT THE FRONT SUB-FRAME IS RUSTED AND HAS A FRACTURE IN IT FOUND OUT THAT THIS MAKE IS NOTORIOUS FOR THIS PROBLEM BUT COMPANY WONT RECALL THE ITEM ......I NEED HELP FAST ... *TR

Mileage: 202,000

THE ENGINE CRADLE HAS SIGNIFICANT RUST AND SHOULD BE REPLACED BY CHRYSLER. *TR

I JUST RECENTLY PURCHASED A 2004 CHRYSLER PACIFICA AS OF THIS DATE I AM FILING THIS I GOT THE VEHICLE HOME AND PUT IT UP ON RAMPS TO TAKE A LOOK UNDERNEATH AT THE EXHAUST AND OTHER PARTS ONLY TO FIND OUT THE FRONT SUB FRAME IS RUSTED OUT WITH A BIG CRACK AND ANOTHER HOLE IN THE FRAME. I DID SOME RESEARCH ONLINE TO FINDING OUT THAT ALMOST EVERY PACIFICA HAS THE SAME PROBLEM, CHRYSLER SHOULD DO SOMETHING ABOUT THIS PROBLEM ITS OBVIOUSLY A MAJOR SAFETY ISSUE. *TR

Mileage: 157,385

CORRODED FRONT SUBFRAME. *TR

Mileage: 130,000

I BROUGHT MY 2004 CHRYSLER PACIFICA IN FOR ITS ANNUAL NYS INSPECTION. IT FAILED INSPECTION DUE TO THE FACT THAT THE SUBFRAME WAS SO ROTTED OUT IT WOULDN'T PASS. I REALIZE THE CAR IS OVER TEN YEARS OLD, BUT THIS SHOULD NOT HAPPEN. I DISCOVERED THAT THIS IS AN ONGOING ISSUE WITH 2004-2005 PACIFICAS, AND WANTED TO ADD MY COMPLAINT TO THE RECORD. WE NOW HAVE TO INCUR AN EXPENSE THAT WE CANNOT AFFORD, AND SHOULD NOT HAVE TO. MY MECHANIC IS NOW GOING TO CONTACT CHRYSLER TO SEE WHAT THEY WILL DO. *TR

Mileage: 97,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 89,291. PAM

Mileage: 89,291

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 89,291. PAM

Mileage: 89,291

AS OWNING THE 2004 PACIFICA FOR NOT EVEN A YR .WE HAD A NOISE AS WE WERE TRYING TO FIND OUT THE PROBLEM A FRIEND HAD NOTICE A HUGE RUSTED HOLE IN THE SUBFRAME .AS I EMAILED A PICTURE TO THE DEALER THEIR ANSWER WAS "WE ARE NOT AWARE OF THIS PROBLEM." 6/25/14 I GOOGLED THE PROBLEM AND CHRYSLER IS AWARE OF THIS ! WHY WAS I NOT INFORMED OF THIS WHEN I BOUGHT IT AND HOW IN THE WORLD DO THEY LET THIS PROBLEM GO !!!! I HAVE NO OTHER CAR AND DRIVE W TWO CHILDREN EVERYDAY.IT IS A TICKING TIME BOMB!!!! *TR

MY SUBFRAME IS ROTTED AND RUSTED JUST LIKE EVERY OTHER 04 PACIFICA ITS RIDICULOUS . CHRYSLER NEEDS TO BE A STAND UP COMPANY AND FIX IT. *TR

Mileage: 94,500

MY SUBFRAME IS ROTTED AND RUSTED JUST LIKE EVERY OTHER 04 PACIFICA ITS RIDICULOUS . CHRYSLER NEEDS TO BE A STAND UP COMPANY AND FIX IT. *TR

Mileage: 94,500

ON ABOVE STATE DATE, I TOOK MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND TIRE ROTATION. MY MECHANIC DISCOVERED THAT THE SUBFRAME/ENGINE CRADLE HAD RUSTED OUT AND THAT I SHOULDN'T DRIVE IT UNTIL IT IS REPAIRED. STATED "YOU COULD HAVE DIED IN THIS THING". AFTER GETTING IT REPAIRED, I SPOKE TO A CUSTOMER SERVICE REPAIR PERSON AT CHRYSLER AND THEY INFORMED ME THAT DUE TO MY CHRYSLER PACIFICA BEING MANUFACTURED ON SEPTEMBER OF 2003 AND NOT BETWEEN FEBRUARY AND MARCH OF 2004, THEY COULD NOT HELP ME. THE REP WENT ON TO ADD THAT SHE HEARS FROM PEOPLE REGULARLY IN THE SAME PREDICAMENT BUT UNFORTUNATELY SHE COULDN'T HELP. I BELIEVE SHE SAID HER NAME WAS BELINDA OR MELINDA. *JS

Mileage: 120,150

THE ENGINE CRADLE HAS RUSTED OUT AND THE ENGINE IS READY TO FALL OUT OF THE CAR. CANNOT PASS SAFETY INSPECTION. NO ASSISTANCE FROM CHRYSLER ON THIS AFTER MANY CALLS. IT SEEMS TO BE A VERY, VERY POPULAR ISSUE. THEY SAID THEY WILL ONLY FIX SOMETHING THAT HAS A RECALL. SO BASICALLY THEY WILL NOT STAND BEHIND THEIR PRODUCTS UNLESS THEY ARE FORCED TO. WHAT A SHAME! *TR

Mileage: 115,000

I HAVE HAD THIS VEHICLE INTO THE DEALERSHIP AT LEAST ONCE A YEAR OVER THE LAST 3 YEARS FOR VARIOUS REASONS. THE RUSTING OF THE CRADLE WAS NEVER MENTIONED. I FIND IT INTERESTING THAT NOW IT IS OVER THE 150K MILEAGE LIMIT THAT CHRYSLER ALERTS ME THAT THE CRADLE NEEDS TO BE REPLACED TO THE TUNE OF SEVERAL THOUSAND DOLLARS. I HAVE OWNED SEVERAL CARS IN EXCESS OF 10+ YEARS EACH AND NEVER HAD A CRADLE RUST PROBLEM. I ALSO HAVE COME TO FIND OUT THAT THIS IS A KNOWN ISSUE AMONG PACIFICA OWNERS. I AM CURIOUS TO KNOW WHAT CHRYSLER'S INTENTIONS ARE TO CURE THIS SITUATION GIVEN THE SEVERITY AND DANGER PRESENT IF UNRESOLVED...NOT ONLY FOR ME AS AN INDIVIDUAL BUT OTHER PACIFICA OWNERS AS WELL. *TR

Mileage: 156,063

SUB-FRAME IS RUSTING OUT. *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE HAD SEVERE RUSTING AND CORROSION OF THE UNDER FRAME AND ENGINE CRADLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

TOOK MY CAR TO THE MECHANIC TO LOOK AT A FRONT EXHAUST ISSUE WHEN I WAS INFORMED MY FRAME WAS ROTTING AWAY. I DID A GOOGLE SEARCH AND LEARNED OF MANY INCIDENTS WITH THIS YEAR, MAKE AND MODEL OF CAR THAT HAS HAD MANY INSTANCES LIKE THIS WITH NO HELP FROM THE MFG. *TR

Mileage: 123,000

UPON INSPECTION BY MULTIPLE CERTIFIED MECHANICS THEY NOTIFIED ME THAT CHRYSLER ISSUED A RECALL FOR ENGINE CRADLE FAILURE DUE TO EXCESSIVE RUST. TSB # 13-001-12. FOR SOME UNKNOWN REASON CHRYSLER HAS DECLARED THE PROBLEM ONLY EXIST FOR CERTAIN MONTHS IN 2004 HOWEVER MY CAR WAS BUILT IN LATE 2003 AND HAS THE SAME RUSTED AND FAILING PARTS. SO MY COMPLAINT IS HOW CAN A CAR MAKER SAY THE FAULTY PARTS CONDITION NOT EXIST BEFORE THEY FOUND IT? ALSO, HOW THE RECALL WINDOW IS LIMITED TO SUCH A SMALL WINDOW OF TIME WHEN THE PROBLEMS EXIST LONG BEFORE THEY RESPONDED? THIS MAKES ABSOLUTELY NO SENSE TO ME. THIS IS THE FIRST TIME IN MY LIFE I BOUGHT A CAR THAT HAS A CHASSIS PART FAILURE AND YET NO EFFORT OR WILLINGNESS BY THE MANUFACTURER TO NOTIFY OWNERS. I'D LIKE TO KNOW IF THE NHTSA HAS ANY FATALITY REPORTS DUE TO THIS PARTS FAILURE OR WHY IT WAS ISSUED IN THE FIRST PLACE? SINCE MY CAR DOES NOT HAVE THE 150K MILES THIS RECALL APPLIES TO HOW LONG WILL THE CAR BE SAFE TO DRIVE? *TR

Mileage: 124,900

I WAS JACKING UP THE CAR TO REPLACE THE BRAKES AND THE JACK STAND WENT RIGHT THROUGH THE BODY SILL! I LOOKED CLOSER AND THE ENTIRE UNDERCARRIAGE AND SUBFRAME OF THE CAR UNDERNEATH IS COMPLETELY RUSTED. DO NOT PLACE YOUR JACK OR JACK STAND NEAR THE BODY SILL WITHOUT CHECKING IT VERY CLOSELY. IF YOUR WORKING ON YOUR PACIFICA AND IT FALLS OFF THE JACK STANDS YOU COULD BE KILLED! ON MY 2004 PACIFICA, THERE IS NOT ONE GOOD PLACE TO PUT A JACKSTAND. EVERYTHING IS COMPLETELY RUSTED. IT IS IMPOSSIBLE TO WORK ON THE CAR IF YOU HAVE TO JACK IT UP. *TR

Mileage: 98,400

WHILE GETTING AN OIL CHANGE MY MECHANIC POINTED OUT THAT I HAVE A FIVE TO SIX INCH LONG BY ABOUT 1 INCH WIDE RUST THROUGH GASH IN THE ENGINE CRADLE. HE SAYS THIS CAN BE A SERIOUS PROBLEM WHERE IT IS POSSIBLE THAT THE ENGINE COULD FALL THROUGH THE FRAME WHILE DRIVING. *JS

Mileage: 99,500

THE WELL-KNOWN ISSUE WITH MODEL YEARS 2004-2005 INVOLVING PREMATURE FAILURE DUE TO RUST ON THE ENGINE CRADLE HAS BEEN CONFIRMED ON MY OWN 2004 CHRYSLER PACIFICA. THIS VEHICLE IN 12 YEARS OLD WITH A FAULTY SUBFRAME AND IS TOO DANGEROUS TO BE DRIVEN. THERE ARE TWO EXTENSIVE AREAS OF RUST, ONE ON EITHER SIDE OF THE ENGINE CRADLE THAT EXTEND FROM IN FRONT OF, TO THE REAR OF THE CONTROL ARMS. THE RUSTED AREAS ARE ALREADY SO BAD, I AM ABLE TO FIT FINGERS THROUGH THE HOLES IN THE ENGINE CRADLE. IT IS CRACKED AND COMPLETELY COMPROMISED OF ANY STRUCTURAL INTEGRITY. THERE IS NO REASON WHY THIS PART SHOULD NOT BE COATED IN A CORRECT MANNER TO REJECT CORROSION IN SUCH AN AGGRESSIVE FORM. THIS IS A PROBLEM THAT CHRYSLER IS AWARE OF AND YET THEY REFUSE TO FIX IT. THERE IS NO INTEGRITY IN THAT DECISION AND VERY LITTLE RESPECT TO BE HAD FOR A CORPORATION THAT HANDLES SUCH A WELL-KNOWN SITUATION IN SUCH A POOR MANNER. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND I FEEL VERY STRONGLY THAT THIS SHOULD BE REPLACED BY CHRYSLER. *JS

Mileage: 110,000

A FEW YEARS AGO WE WERE ADVISED BY MY MECHANIC THAT THE SUB FRAME WAS CORRODING/RUSTING AND THEY ADVISED THAT SHOULD NOT HAPPEN. AT THAT TIME, I CONTACTED CHRYSLER. THEY RECALLED SOME OF THE 04-05 VEHICLES THAT WERE MANUFACTURED DURING A 6 WEEK WINDOW ONLY; MY VEHICLE WAS MANUFACTURED OUTSIDE OF THE 6 WEEK WINDOW. TODAY WE WERE ADVISED THAT THE CAR IS COMPLETELY UNSAFE TO DRIVE AND I HAVE PICTURES, THE FRAME IS ALMOST COMPLETELY RUSTED OUT. NBC CHICAGO RECENTLY INVESTIGATED THE ISSUE (THE INVESTIGATION CAN BE FOUND ON GOOGLE). TWO INDIVIDUALS WITH THE SAME ISSUE AS ME WANTED CHRYSLER TO ADMIT THE UNSAFE PROBLEM AND THAT THEY HAD KNOWLEDGE OF IT PRIOR TO PURCHASING THE VEHICLES. BEFORE NBC INVESTIGATED, CHRYSLER REFUSED TO FIX THE CARS. AFTER THE PROGRAM RAN, CHRYSLER PAID TWO THE TWO INDIVIDUALS FEATURED ON THE SHOW TO HAVE THEIR SUB FRAMES REPLACED. THE OTHER 300+ PEOPLE THAT HAVE REQUESTED CHRYSLER FIX THE PROBLEM REMAIN WITHOUT RECOURSE. WHILE 300+ ARE AWARE OF THE PROBLEM, THERE ARE MANY THOUSANDS OF PEOPLE THAT ARE UNAWARE OF THE DANGEROUS PROBLEM. I AM HEREIN REQUESTING HELP IN GETTING CHRYSLER TO RECALL THE VEHICLE TO ADDRESS THE DANGEROUS SAFETY PROBLEM. THANK YOU FOR YOUR HELP. *TR

Mileage: 150,000

I WENT TO GET A FRONT END ALIGNMENT ON MY VEHICLE AND WAS INFORMED THAT MY VEHICLES SUB FRAME IS COMPLETELY RUSTED THROUGH. I WAS TOLD MY VEHICLE IS UNSAFE TO DRIVE AND THAT MY ENGINE COULD FALL OUT AT ANY TIME. I CALLED CHRYSLER AND WAS TOLD THERE ARE NO RECALLS ON MY CAR SPECIFICALLY AND THAT I WOULD HAVE TO PAY OUT OF POCKET FOR REPAIRS. I HAVE DONE SOME RESEARCH REGARDING THIS PROBLEM AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH MY MAKE MODEL AND YEAR VEHICLE. I CALLED CHRYSLER BACK AND WAS TOLD THERE WAS STILL NOTHING THEY COULD DO EVEN THOUGH THIS IS A KNOWN ISSUE. ONLY 6 WEEKS WORTH OF MY MAKE MODEL AND YEAR VEHICLE WERE RECALLED AND THAT MINE DID NOT FALL INTO THAT CATEGORY BECAUSE IT WAS BUILT 4 MONTHS PRIOR TO THE RECALL DATES. THIS PART SHOULD BE RECALLED AS THIS IS A COMMON PROBLEM AND AS MY MECHANIC POINTED OUT IT IS MOST DEFINITELY A DEFECT IN THE SUB FRAME. IF THE DEALER DOES NOT WISH TO RESOLVE THIS ISSUE I WILL BE CONTACTING A LAWYER. *TR

Mileage: 143,600

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB CRADLE ON THE VEHICLE WAS COVERED WITH AN EXCESSIVE AMOUNT OF RUST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 87,000.

Mileage: 85,000

A FRAME SUPPORT (CROSS MEMBER) HAS A HOLE BIG ENOUGH TO PUT PART OF YOUR HAND INTO. THIS WHOLE ALSO GOES RIGHT OUT THE BACK SIDE OF THE SUPPORT. THIS SUPPORT NOT ONLY HOLDS UP THE ENGINE BUT ALSO GIVES STABILITY TO THE FRONT END. RISKS ARE LOSS OF LIFE,COMPLETE LOSS OF CONTROL AND OR SEVERE ENGINE DAMAGE SHOULD SUPPORT FAIL. *JS

I TOOK MY CAR TO MY MECHANIC FOR REQUIRED ANNUAL STATE SAFETY INSPECTION, WHICH IT FAILED BECAUSE THE ENGINE CRADLE WAS RUSTED THROUGH WITH HOLES, AND THE ENGINE MOUNTING LOOSE. THERE HAD BEEN NO EVIDENCE OF THIS AT HIS PREVIOUS SERVICING OF THE CAR, WHICH IS DONE REGULARLY. I RESEARCHED ONLINE AND FOUND MANY POSTINGS OF OTHER PACIFICA OWNERS WITH THE SAME ISSUES, AND A COPY OF A LETTER FROM CHRYSLER TO SOME ORIGINAL OWNERS REGARDING AN EXTENDED WARRANTY FOR THE REPAIRS. MANY PEOPLE STATED THAT THEY COULD NOT GET CHRYSLER TO COMPLY WITH THEIR REQUESTS FOR REIMBURSEMENT DUE TO THE SPECIFIC MANUFACTURING TIME LIMITATIONS OUTLINED IN THAT WARRANTY (26). I CALLED CHRYSLER AND WAS TOLD BY REPRESENTATIVE [XXX] THAT MY CAR WOULD BE COVERED, EVEN THOUGH MY CAR WAS NOT MANUFACTURED BETWEEN THOSE SPECIFIED DATES, AND TO TAKE MY CAR TO A CHRYSLER DEALER SO THAT I WOULDN'T HAVE TO WAIT FOR REIMBURSEMENT, AND THAT IF THEY HAD A PROBLEM THEY COULD CALL CHRYSLER. I DID SO. THE DEALER CALLED CHRYSLER, AND WAS TOLD THAT CHRYSLER WOULD NOT HONOR THE ORIGINAL DETERMINATION TO COVER MY CAR. I CALLED CHRYSLER A SECOND TIME, AND WAS TOLD BY [XXX] THAT A SUPERVISOR HAD DECIDED THAT [XXX] HAD BEEN WRONG IN TELLING ME THEY WOULD COVER MY CAR'S REPAIRS, AND THAT THIS DECISION WAS FINAL. I WAS NOT PERMITTED TO SPEAK WITH ANY SUPERVISOR, AND [XXX] REFUSED TO GIVE ME HER LAST NAME. SHE ADMITTED THAT MY CASE FILE (NUMBER 24783867) SHOWED THAT I HAD BEEN TOLD MY CAR WOULD BE COVERED, AND THAT THE CALL HAD BEEN RECORDED. I WAS THEN TOLD THAT THE REPAIRS WOULD HAVE TO BE MADE AT MY OWN EXPENSE, FOR WHICH I HAVE BEEN QUOTED AN APPROX. AMOUNT OF $2100.00. CHRYSLER DOES NOT INTEND ANY RECALLS FOR THIS ISSUE. MY CAR IS UNSAFE TO DRIVE, AND WILL NOT PASS STATE SAFETY INSPECTION, UNLESS THE REQUIRED REPAIRS ARE MADE. CHRYSLER SHOULD BE MADE TO MAKE AMENDS FOR THEIR UNSAFE PRODUCT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 105,000

ENGINE CRADLE IS RUSTED IN MANY SPOTS CAR IS UNSAFE TO USE. *TR

Mileage: 127,000

I AM ALMOST VERBATIM SUBMITTING AN IDENTICAL COMPLAINT THAT YOU RECEIVED A DAY AFTER I WAS SHOWN THE EXACT SAME PROBLEM, AFTER TAKING MY CHRYSLER PACIFICA IN FOR A ROUTINE OIL CHANGE. THIS IS EXACTLY WHAT I WAS TOLD TOO ON MARCH 28, 2014. I WAS TOLD I HAVE A SUBFRAME/ENGINE CRADLE THAT IS SEVERELY CRACKED AND CORRODED ON THE PASSENGER SIDE OF THE VEHICLE AND SHOWING WEAR ON THE DRIVER SIDE. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE. I HAVE SUBMITTED AN EMAIL TO CHRYSLER AND AM WAITING THEIR RESPONSE BUT UNDERSTAND THAT CUSTOMERS ARE MOST OFTEN TOLD THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE NEARLY $3000 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. AND MAY I ECHO THE ENTIRE LAST COMPLAINT THAT WAS SUBMITTED THAT I JUST READ BECAUSE IT'S EXACTLY HOW I FEEL TOO. I HAVE READ THAT CHRYSLER ALSO SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YOU SEE A PATTERN? YOU MIGHT SEE A PATTERN IF MORE PEOPLE KNEW THEY ARE DRIVING UNSAFE PACIFICAS, SO THAT THEY COULD REPORT IT. PLEASE RECONSIDER YOUR RECALL DECISION, AS CHRYSLER'S LIABILITY IS CERTAINLY MORE THAN A COUPLE MONTHS OF PRODUCTION. " *TR

Mileage: 112,281

DISCOVERED ENGINE SUPPORT HAS A RUST THROUGH HOLE APPROX. 1 3/4 X 3/4. ALSO SHOWING OTHER AREAS OF RUST DAMAGE. THIS AUTO IS LOW MILEAGE & GARAGE KEPT. HAVE PHOTOS WITH TAPE MEASURE IF DESIRED. *TR

Mileage: 48,000

WAS WARNED THAT ENTIRE FRAME US ROTTED TO A POINT WHERE IT WILL BE UNSAFE TO DRIVE WITHIN THE NEXT FEW MONTHS. I HAVE AN 04 PACIFICA WITH 165,000 MILES ON IT TO DATE. I WAS WARNED ABOUT 5K MILES AGO BUT HE WASN'T AS CONCERNED NOW THAT THEY SEE HOW FAST IT IS WEAKENING. SAD... I WAS SO HAPPY WITH MY CAR FOR THE PAST 10 YEARS... *TR

Mileage: 150,000

MY CERTIFIED MECHANIC HAS INFORMED ME AND SHOWN ME THAT MY ENGINE CRADLE ALSO KNOW AS THE SUB-FRAME HAS SEVERE CORROSION AND IS VERY DANGEROUS! AT ANYTIME THE FRAME MAY COMPLETELY SNAP CAUSING THE ENGINE TO COLLAPSE AND OR LOSE COMPLETE CONTROL OF VEHICLE IF AN INCIDENT OCCURS WHILE DRIVING. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT THIS IS A VERY COMMON PROBLEM FOR MY VEHICLE MODEL AND YEAR. SOURCES: HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML HTTP://WWW.PACIFICAWORLD.COM/FORUM/INDEX.PHP?TOPIC=2506.0 HTTP://WWW.CHANGE.ORG/PETITIONS/CHRYSLER-RECALL-ALL-PACIFICAS-FOR-ENGINE-CRADLE-CORROSION-2 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/CHRYSLER_PACIFICA.HTML HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/4117762. *TR

Mileage: 165,000

ENGINE CRADLE IS RUSTED TO THE POINT IT WILL NOT SUPPORT THE ENGINE. *TR

Mileage: 112,820

MY CHRYSLER PACIFICA"S ENGINE CRADLE HAS EXTENSIVELY CORRODED WITH RUST AND HAS BECOME A DANGER TO DRIVE .THIS WAS A NATIONAL PROBLEM REPORTED ON CHICAGO TELEVISION NBC CHANNEL 5. CHRYSLER CLAIMS THAT THEY ARE INVESTIGATING..I WOULD APPRECIATE IF SOMEONE FROM YOUR ORGANIZATION CAN LOOK AT THIS CRADLE AND THE DANGER MY FAMILY HAS BEEN PUT IN. CHRYSLER ALSO CLAIMS THAT MY CAR WAS BUILT PRIOR TO THE PROBLEM METAL ON 2004/2005 . NEED FOR SOMEONE TO INSPECT THANK YOU *TR

VEHICLE PURCHASED FROM DEALER ON 1-13-05 WITH 16,312 MILES - WITH CARFAX HISTORY REPORT. AS OF 2-11-14 IT HAS 48,550. ALSO PURCHASED THE MAXI CARE SERVICE CONTRACT - INTENDED ON KEEPING THIS CAR FOR OVER 100,000 MILES. IT HAS BEEN GARAGE KEPT AND BABIED. NOTICED A LITTLE BUBBLED PAINT ABOUT A YEAR AGO - NOW MY REPAIR SHOP SUGGESTED THAT I TRY TO GET RID OF IT BEFORE IT GETS ANY WORSE. THERE IS ABSOLUTELY NO OTHER DAMAGE TO THE VEHICLE INSIDE OR OUT. LOOKS BRAND NEW EXCEPT FOR THE RUST DESCRIBED ABOVE .CONSIDERING WHAT I HAVE READ ONLINE I WOULD BE AFRAID TO EVEN SELL THIS VEHICLE TO ANOTHER PERSON IN FEAR OF A FATAL ACCIDENT. IS CHRYSLER GOING TO DO ANYTHING ABOUT THIS ISSUE. I HAVE TO GO OUT AND BUY ANOTHER VEHICLE 50,000 MILES PREMATURELY. WHY SHOULD I HAVE TO LOOSE ALL THIS MONEY?????? *TR

I TOOK MY CAR TO A MECHANIC FOR AN OIL CHANGE AND I WAS SHOCKED BY WHAT I'VE SEEN. THE ENGINE CRADLE IS RUSTED OUT AND IT ALSO HAS CRACKS ON IT. IT IS A REAL LIFE-THREATENING SITUATION WHERE THE STRUCTURE CAN FALL OUT AT ANY MOMENT. I COULD IMAGINE MYSELF DRIVING ON THE HIGHWAY AND BE INVOLVED IN A CAR ACCIDENT BECAUSE THIS CAR MANUFACTURER BUILDS CARS LIKE THIS. I'M SHOCKED. I HAVE A SON THAT WE DRIVE IN THIS CAR AND NOW I PREFER TO HAVE IT PARKED THAN PUT MY SON'S LIFE IN DANGER. I'VE NEVER SEEN SUCH CORROSION AND IT IS DEFINITELY A PROBLEM CHRYSLER NEEDS TO ADDRESS TO ALL CARS. IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE EVEN IN FLORIDA SO DON'T TELL ME THAT IT'S A NORMAL SITUATION DUE TO SALT ON THE ROAD. *TR

Mileage: 146,000

I WAS HAVING MY VEHICLE INSPECTED AND WAS INFORMED THAT MY ENGINE CRADLE WAS RUSTING. I PURSUED THIS PROBLEM ON LINE AND FOUND OUT THAT THIS IS A RECOGNIZED PROBLEM WITH 2004 PACIFICA'S AND THAT CHRYSLER HAS OFFERED AN EXTENDED WARRANTY DUE TO MANUFACTURES DEFECT. HOWEVER THERE IS ONLY A ONE MONTH PERIOD (IN-SERVICE DATE) THAT APPLIES TO THE WARRANTY. IT IS APPARENT THAT THIS IS A COMMON SAFETY PROBLEM THAT COULD RESULT IN SERIOUS INJURY AND CHRYSLER NOT ONLY MADE NO ATTEMPT TO CONTACT BUYERS, BUT ALSO FAILS TO ACCEPT RESPONSIBILITY FOR THE MANUFACTURES DEFECT. *TR

Mileage: 110,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE ENGINE CRADLE WAS CORRODED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

EXTENSIVE RUST FORMATION ON ALL SUSPENSION COMPONENTS AND IN PARTICULAR THE ENGINE CRADLE. ON THE ENGINE CRADLE, RUST IS MOST PROMINENT ON THE WELD SEAMS AND THE LOWER PORTIONS WHERE MOISTURE PROBABLY IS POOLING ON THE INSIDE AND PENETRATING WHAT MUST BE UNUSUALLY POROUS AND/OR UNTREATED METAL. I AM THE ORIGINAL OWNER AND I NOTICED A RUST COLOR ON THE VARIOUS SUSPENSION PARTS EARLY IN THE OWNERSHIP. I MENTIONED THIS COLORATION TO THE DEALER AND THEY EXPLAINED IT AS A CLAY COMPOUND SPRAY THAT IS APPLIED AT THE FACTORY TO PROTECT UNDERCARRIAGE FROM CORROSION DURING SHIPPING. AT THE TIME, I ACCEPTED THIS EXPLANATION AT FACE VALUE BUT IN HINDSIGHT IT PROBABLY WAS PREMATURE RUST. I CAN'T FIND ANY INFORMATION ON THE INTERNET THAT SUGGESTS SPRAYING CLAY IS ACTUALLY A REAL PRACTICE. FURTHERMORE, THE CAR WAS MANUFACTURED IN CANADA. NOT MUCH RUST CONCERNS BETWEEN CANADA AND THE US. SOMEWHAT PLAUSIBLE IF SHIPPING OVERSEAS. UNLESS SOMEONE INFORMS ME OTHERWISE ON THIS CLAY SPRAYING , I THINK I WAS DUPED. AT FIRST THIS RUST WAS JUST AN ANNOYING COSMETIC BLEMISH BUT IT HAS PROGRESSED TO THE POINT WHERE I AM CONCERNED ABOUT SAFETY. *TR

Mileage: 500

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DISCOVERED THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE CONTACT NOTIFIED THE DEALER OF THE DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 141,000.

Mileage: 133,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB-FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

Mileage: 130,000

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR

Mileage: 64,000

THE SUBFRAME IS RUSTED OUT AND THE AUTO HAD ONLY 148500 MILES BEFORE WE WERE INFORMED BY MY REPAIR MAN I CALLED CHRYSLER AND THEY TOLD ME THAT IT IS NOT COVERED BUT SOME PACIFICAS ARE COVERED WHICH DOESN'T MAKE SENSE THE SUBFRAME CAUSED THE ENGINE MOUNTS TO FALL OUT AND I AM LUCKY MY 10 YEAR OLD DAUGHTER AND WIFE DIDN'T GET HURT, AFTER CHECKING THE PROBLEM OUT ONLINE I FOUND OUT THAT MANY OWNERS HAVE THE SAME PROBLEM. *TR

Mileage: 148,000

CHRYSLER SERVICE BULLETIN: 13-001-10 SERVICE BULLETIN NO.: WB-D-10-34 NHTSA ID NUMBER: 10045080 MOTOR CRADLE HAS RUSTED OUT STRUCTURALLY UNSAFE, WILL NOT PASS INSPECTION MAY CAUSE A SEVERE DANGEROUS ACCIDENT. CHRYSLER HAS EXTENDED THE WARRANTY ON 2004 CHRYSLER PACIFICAS THAT WERE PRODUCED FEBRUARY 2004 - MARCH 2004. MY CAR WAS MANUFACTURED IN MAY 2004. I HAVE THE SAME SYMPTOMS THE CARS PRODUCED ONLY 30 DAYS PRIOR! MY REPAIR NEEDS TO BE COVERED. *TR

Mileage: 125,000

ENGINE CRADLE IS RUSTING OUT FROM INSIDE FRAME OUT,POPPING LARGE HOLES IN THE FRAME. HAD TO REPLACE.CHRYSLER WON'T HELP AT ALL WITH PARTS OR COST. *TR

Mileage: 91,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DISCOVERED THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE CONTACT NOTIFIED THE DEALER OF THE DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

MY 2004 CHRYLSER PACIFICA WAS PURCHASED NEW IN AUG 2003. I BROUGHT THE CAR IN FOR AN OIL CHANGE AT DEALERSHIP. DEALER CONTACTS ME TO HAVE ME SEE THE CAR WHILE ON A LIFT SO THAT I MAY VIEW THE EXTENSIVE ROT OF THE ENGINE CRADLE. THE UNDERSIDE OF THE VEHICLE IS TOTALLY FINE AS FAR AS RUST EXCEPT THE CRADLE THAT IS FULL OF HOLES. COST TO FIX $2400. CONTACTED REPRESENTATIVE AT CHRYSLER - TWO REPRESENTATIVES STATED THAT ALTHOUGH THERE WAS A BULLETIN SENT OUT TO EXTEND WARRANTIES ON SOME 2003 AND 2004 PACIFICAS, MINE IS NOT ONE OF THOSE INCLUDED AND SINCE IT WAS AN EXTENSION OF WARRANTY UP TO 10 YEARS, IT WOULD NOT BE CONSIDERED UNDER THAT EXTENSION ANYWAY. CLEARLY THIS IS A DEFECTIVE PART. CHRYSLER KNOWS THIS AS EVIDENCED BY THE EXTENSION TO FIX THESE IN THE FIRST PLACE. A CLEAR SAFETY CONCERN AS THE ENGINE IS NOT SECURED. THIS SHOULD BE A RECALL! *TR

Mileage: 97,284

ON A SERVICE DATE I WAS NOTIFIED THAT MY ENGINE CRADLE FRAME HAD DETERIORATED SO BAD THAT FAILURE FROM THE FRAME WAS IMMINENT. THE MECHANIC STATED THAT RUST WAS UNUSUAL FOR SUCH A EARLY MODEL VEHICLE. I CONTACTED CHRYSLER AFTER DOING SOME RESEARCH THAT THERE IS AN ACTIVE RECALL ON 2004-05 CHRYSLER PACIFICA FOR ENGINE CRADLE FAILURE. I WENT TO MY NEAREST CHRYSLER DEALER AND WAS TOLD MY CAR VIN NUMBER DIDN'T SHOW ANY RECALLS. I LATER CONTACTED CHRYSLER'S HEADQUARTERS AND WAS TOLD THAT MY VEHICLE DIDN'T MATCH THE CRITERIA BECAUSE IT WAS MANUFACTURED IN MARCH OF 2003. I STATED BUT I PURCHASED A 2004 AND MY TITLE STATES 2004. THEY SIMPLY HAVE A PROBLEM WITH THESE ENGINE CRADLES AND FOUND A WAY NOT TO REPAIR MINE. *TR

Mileage: 110,000

I AM THE ORIGINAL OWNER OF THIS 2004 PACIFICA. THE FRONT ENGINE CRADLE IS CORRODED SEVERELY WITH THE WELDED SEAM HAVING AREAS OF SEPARATION AS WELL AS RUST THROUGH HOLES IN SEVERAL AREAS. CHRYSLER HAD A RECALL FOR A NARROW BAND OF VEHICLES MANUFACTURED BETWEEN FEB. 23, 2004 AND MARCH 31,2004. MY VEHICLE WAS MANUFACTURED JAN. 12, 2004 BEFORE THE WINDOW OF THE RECALL. FAILURE OF THE CRADLE COULD RESULT IN THE ENGINE DROPPING FROM THE CAR CAUSING A SEVERE SAFETY ISSUE. IT APPEARS CHRYSLER RESPONDED WITH A TOKEN RECALL THAT DOES NOT ENCOMPASS ALL VEHICLES EFFECTED. I HAVE MADE THREE ATTEMPTS TO HAVE CHRYSLER CORRECT THIS PROBLEM, OR OFFER SOME PARTIAL COMPENSATION WITH NO SUCCESS. I VIEW THIS AS A SEVERE SAFETY RISK WHERE CHRYSLER HAS A KNOWN PROBLEM THAT THEY ARE FAILING TO ADDRESS ADEQUATELY. *TR

Mileage: 99,709

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

Mileage: 143,000

CONTROL ARM FAILURE DUE TO SEVERE RUST PROBLEM WITH THE ENGINE CRADLE. *TR

Mileage: 116,000

YET ANOTHER 2004 CHRYSLER PACIFICA WITH A SUB FRAME CRADLE ASSEMBLY THAT IS COMPLETELY RUSTING OUT. THE VEHICLE HAS BEEN DEEMED VERY DANGEROUS UNSAFE TO DRIVE. I HAVE THREE KIDS UNDER SEVEN, SO I AM GLAD I WAS ABLE TO FIND THE PROBLEM BEFORE A LIFE-CHANGING CATASTROPHE. VERY DISAPPOINTED IN CHRYSLER. GIVEN THAT CHRYSLER HAS PUT SUCH NARROW PARAMETERS ON THE RECALL, THIS CAR IS NOT WITHIN THEIR GUIDELINES OF THE RECALL. THIS WILL BE THE LAST CHRYSLER PURCHASE EVER. I HAD NUMEROUS RELIABILITY ISSUES WITH A JEEP CHEROKEE AND GRAND CHEROKEE TOO. MY WORD WILL SPREAD TO AVOID CHRYSLER ALTOGETHER, ANYTIME AND EVERY TIME CARTALK COMES UP IN CONVERSATION. *TR

Mileage: 96,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS, HE WAS INFORMED THAT THE ENGINE CRADLE WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE AND THE ROCKER PANEL WAS COMPLETELY CORRODED. THE CONTACT ALSO MENTIONED THAT THE ENGINE COULD FALL AT ANYTIME AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENTIRE ENGINE CRADLE AND THE ROCKER PANEL ON BOTH THE DRIVER AND PASSENGER'S SIDES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 114,200.

Mileage: 114,200

DEALER DISCOVERED RUSTED FRONT SUB FRAME WHILE PERFORMING INSPECTION. THERE IS VERY LITTLE OTHER CORROSION IN THAT AREA OF THE VEHICLE, SO IT MAY BE A DESIGN FLAW. I HAVE SEEN SIMILAR COMPLAINTS ON AUTOMOTIVE FORUMS. *TR

Mileage: 181,800

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR AN OIL CHANGE WHEN THE MECHANIC INFORMED HER THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,008.

Mileage: 88,008

WHILE HAVING MY VEHICLE CHECKED FOR A POWER STEERING LEAK AT AN INDEPENDENT MECHANIC, I RECEIVED CALL FROM MECHANIC THAT IF THERE WAS ANY WAY POSSIBLE THAT I CAN COME DOWN TO THE SERVICE STATION BECAUSE THE PROBLEM WAS BIGGER THAN THE LEAK. ONCE THERE HE SHOWED ME THE SERIOUS RUST THROUGH ON SUB FRAME RAILS AND ENGINE CRADLE WITH NOTICEABLE CRACKS GOING UPWARD ON SUB FRAME. HE STATED THAT THE CAUSE TO MY POWER STEERING LEAK IS DUE TO THIS SUB FRAME BEING IN THE CONDITION IT IS AND IT'S VIBRATION. HE SUGGESTED THAT I CONTACT CHRYSLER FOR A RECALL BECAUSE HE KNOWS OF THE SAME PROBLEM ON HONDA'S & TOYOTA'S THAT WERE ALREADY RECALLED. AFTER READING THE FORUMS AND SEARCHING FOR A RECALL THERE IS AN EXTENDED WARRANTY BUT UNFORTUNATELY I FALL UNDER THE STATE OF NJ WERE THIS STATE IS NOT ELIGIBLE FOR THE EXTENDED WARRANTY. THIS IS OUTRAGEOUS AND A SAFETY RECALL SHOULD BE ISSUED RIGHT AWAY. WITH SO MANY COMPLAINTS I WILL MOVE FORWARD AND START A CLASS ACTION LAW SUIT FOR NOT ISSUING A FULL SCALE RECALL TO ALL 2004 PACIFICA OWNERS IN EVERY STATE. THEY CLEARLY RECOGNIZE THE DANGER IN THEIR FAULTY DESIGN AND MANUFACTURING YET STILL REFUSE TO ISSUE A SAFETY RECALL BY ONLY PROVIDING AN EXTENDED WARRANTY TO SOME PACIFICA OWNERS. THIS IS A SERIOUS DANGER TO MY FAMILY AND A FATALITY WAITING TO HAPPEN. *TR

Mileage: 133,711

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE NOTICED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS LATER TAKEN FOR STATE INSPECTION WHERE THE CONTACT WAS INFORMED THAT THERE WAS CORROSION AND HOLES THROUGHOUT THE SUB FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT BECAUSE THE CONTACT DID NOT RESIDE IN ONE OF THE STATES LISTED IN THEIR EXTENDED WARRANTY, THEY COULD PROVIDE NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

I TOOK MY WIFE'S CAR IN BECAUSE THERE WAS SOME SHAKING IN THE SUSPENSION...THE MECHANIC SHOWED ME THE HOLES IN THE ENGINE CRADLE AND WHERE THE CRADLE WAS RUSTING THROUGH. *TR

Mileage: 60,000

MY GARAGE TOLD ME THAT THE ENGINE CRADLE OR SUB FRAME HAS A SUBSTANTIAL HOLE FROM RUSTING OUT. *TR

Mileage: 108,310

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, THE ENTIRE SUB FRAME WAS FOUND TO BE CORRODED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHICH STATED THAT THE SUB FRAME HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000. THE CURRENT MILEAGE WAS 120,000.

Mileage: 119,000

WENT TO GO GET AN ALIGNMENT MECHANIC TOLD ME THE FRAME IS RUSTED THAT I NEED TO GET IT FIXED BEFORE ENGINE FALLS OUT VERY BAD NEWS TO HEAR AND THEY WANT $2000 TO FIX I GO ONLINE TO RESEARCH AND THERE'S THOUSANDS OF COMPLAINTS CHRYSLER HAS UNSAFE CARS ON THE ROAD AND NO RECALLS THE MECHANIC TOLD ME TO COMPLAIN AND THEY SHOULD COVER IT BUT THEY REFUSE TO HELP NOW WHAT AM I SUPPOSE TO DO. *TR

Mileage: 116,444

I TOOK THE VEHICLE TO GOOD YEAR FOR INSPECTION AND WAS INFORMED THAT THE ENGINE CRADLE WAS RUSTED THROUGH AND IT WAS UNSAFE TO DRIVE. *TR

Mileage: 126,729

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING THE OIL CHANGED, THE CONTACT NOTICED THE SUB FRAME CRADLE WAS RUSTED ON BOTH SIDES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 12/23/13*LJ

Mileage: 108,000

DURING ENGINE WARNING LIGHT INSPECTION AT HERB CHAMBERS CHRYSLER IN MILLBURY MA THE TECHNICIAN FOUND THE FRONT ENGINE CRADLE SHOULD BE REPLACED DUE TO ROT. CHRYSLER WAS CONTACTED TO FIND OUT IF THE EXTENDED WARRANTY FOR 10 YEARS/150,000 ON THE ENGINE CRADLE APPLIED TO THIS VEHICLE AND FOUND THAT IT WAS NOT. *TR

Mileage: 128,651

OUR CAR SUFFERED FROM A SEVERELY RUSTED FRONT SUB FRAME (ENGINE CRADLE) THAT REQUIRED REPLACEMENT. WE HAD THE SUB FRAME REPLACED, CHRYSLER REFUSED TO HELP OR COMPENSATE IN ANY WAY. *TR

Mileage: 116,527

OCTOBER 31, 2012; THE CHRYSLER DEALER SERVICE DEPARTMENT NOTED THE OWNER THAT THE ENGINE SUBFRAME (ENGINE CRADLE) HAD RUSTED THROUGH AND ADVISED THE OWNER THAT THIS COULD CAUSE A SERIOUS DAMAGE TO THE VEHICLE AND POSSIBLE INJURY OR DEATH DUE TO LOSS OF VEHICLE CONTROL. THE VEHICLE WAS PURCHASED NEW AT THIS DEALERSHIP, REGISTERED, SERVICED, AND DRIVEN IN THE CHRYSLER DESIGNATED "SALT BELT" STATE OF OHIO FOR ITS ENTIRE SERVICE LIFE (STILL IN SERVICE, STILL IN OHIO, STILL OWNED BY THE ORIGINAL OWNER). APPARENTLY THERE WAS A CHRYSLER CUSTOMER SATISFACTION CAMPAIGN LETTER IN NOV. 2010 THAT WENT OUT TO VEHICLE OWNERS IN THIS AREA FOR THIS YEAR-MODEL VEHICLE, REGARDING THIS POTENTIAL CONDITION. HOWEVER, THIS OWNER WAS NOT NOTIFIED. WHEN THIS LETTER WAS ISSUED, THE VEHICLE WOULD HAVE BEEN INSIDE THE 10 YEAR/150,000 MILE SERVICE WINDOW AND QUALIFIED UNDER THE EXTENDED CHRYSLER WARRANTY. FORTUNATELY, NO CATASTROPHIC FAILURE OCCURRED BEFORE THIS CONDITION WAS CORRECTED. THE CHRYSLER DEALER MADE AN OFFER TO REPAIR THE VEHICLE FOR $798, WHICH WAS ACCEPTED AND THE VEHICLE MADE ROADWORTHY ONCE AGAIN. CHRYSLER SHOULD REIMBURSE THE OWNER FOR THE REPAIR CHARGES SINCE NO NOTIFICATION WAS EVER RECEIVED BY THE OWNER REGARDING THE WARRANTY EXTENSION, THE RISK IF NOT REPAIRED, OR THE PROCEDURES NECESSARY TO MITIGATE THE DEFECT. *TR

Mileage: 196,076

2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT. *TR

Mileage: 130,111

THE ENGINE CRADLE OR SUBFRAME HAS RUSTED THROUGH ON THE RIGHT SIDE. I WAS TOLD THE CONDITION THE SUBFRAME IS IN MY VEHICLE IS UNSAFE TO DRIVE. *TR

Mileage: 124,000

ADDING TO PREVIOUS COMPLAINT. I FIND THERE IS AN INTERNAL RECALL GRANTED TO ONLY A FEW. I AM OVER THE MILEAGE DUE TO MECHANIC'S FAILURE TO DIAGNOSE THE PROBLEM. TOOK FOR A SECOND OPINION, WAS TOLD THAT THE CAR IS UNSAFE AND THAT THE CORROSION WAS OBVIOUSLY THERE FOR SOME TIME. CAR IS DANGEROUS THAT ENGINE CAN FALL OUT AT ANYTIME. DID CALL CHRYSLER AND THEY MADE NO MENTION OF RECALL LETTER OR BULLETINS RELEASED ON THIS PROBLEM. BASICALLY SAID SOL THAT THERE IS NO RECALL. THERE ARE HOW MANY PACIFICAS ON THE ROADS WITH DRIVERS UNAWARE THAT THEIR VEHICLE IS A DEATH TRAP TO THEMSELVES AND OTHERS ON THE ROADS. THERE SHOULD BE A RECALL ISSUED IMMEDIATELY. *TR

Mileage: 154,000

I WAS HAVING PACIFICA SERVICED AT GOODYEAR STORE IN NEWPORT, KY PRIOR TO DRIVING TO FLORIDA. MECHANIC CALLED ME TO SERVICE AREA TO SEE SERIOUS RUST THROUGH ON FRONT FRAME RAILS AND ENGINE CRADLE. HE SAID "DO NOT DRIVE THE CAR TO FLORIDA. THE ENGINE COULD DROP IF FRAME BREAKS". I IMMEDIATELY WENT TO WYLER CHRYSLER AND HAD THE RUSTED FRAME REPLACED. I LATER FOUND THAT CHRYSLER HAD EXTENDED THEIR WARRANTY TO SPECIFICALLY COVER THIS PROBLEM. I DID FILE A CLAIM WITH CHRYSLER AND THEY DID REIMBURSE ME 80% OF THE REPAIR COST. I AM NOW SEEING, ON EDMUNDS.COM CHAT SITE THAT THERE ARE MANY MORE OWNERS HAVING THIS SAME RUST OUT PROBLEMS WITH THEIR PACIFICAS. A RUSTED FRAME BREAKING AT HIGHWAY SPEEDS COULD BE DISASTROUS. *TR

Mileage: 76,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRONT ENGINE CRADLE WAS CORRODED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

MY 2004 PACIFICA WITH A RUSTED THROUGH ENGINE CRADLE. THERE IS A SERVICE MEMO, CSC-10045080-7364, PERTAINING TO AN EXTENDED WARRANTY FOR THIS PART. CHRYSLER TELLS ME THAT IT DOESN'T APPLY IN MY CASE SINCE THE BUILD DATE OF MY VEHICLE PRECEDES THE BUILD DATES COVERED BY THE EXTENDED WARRANTY. I ONLY HAVE 85,000 MILES ON THE CAR AND THE SUBFRAME IS RUSTED THROUGH. IT SEEMS TO ME THAT EXTENDING THE EXTENDED WARRANTY BUILD DATE RANGE IS CALLED FOR. CERTAINLY THE FRAME OF AN AUTOMOBILE SHOULD LAST MORE THAN 87,000 MILES. *TR

Mileage: 87,000

THE CHASSIS IS STARTING TO ROT OUT. *TR

Mileage: 90,000

I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR

Mileage: 82,000

DEALER SERVICE DEPARTMENT CLAIMED THAT THE SUBFRAME IS ROTTING AND NEEDS REPLACEMENT (@$1890 + TAX). THIS PROBLEM HAS BEEN REPORTED BY CONSUMERS NUMEROUS TIMES. CHRYSLER WILL COVER THE COSTS FOR SOME CARS -- THOSE BUILT IN WINDSOR, ONTARIO FROM 2/23/2004 THROUGH 3/31/2004, BUT MY VEHICLE WAS BUILT IN WINDSOR ON 6/2/2003 AND SO IS NOT COVERED. *TR

Mileage: 53,109

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO A MECHANIC FOR A TUNE UP AND SHE WAS ADVISED THAT THE ENGINES SUB FRAME CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND CONFIRMED THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

BEING IN THE DIESEL /AUTOMOTIVE FIELD FOR MORE THAN 25 YEARS I WAS SHOCKED TO SEE THAT THE ENGINE CRADLE WAS ROTTING FROM THE INSIDE OUT. I DO ALL MY OWN SERVICE WORK ON ALL MY VEHICLES AND I HAVE NEVER SEEN THE SUB-FRAME ON ANY VEHICLE CORRODE THE WAY THIS VEHICLE HAD. LARGE RUSTED OUT HOLES IN THE CROSS MEMBERS AND SUB-FRAME. LIKE EVERYONE ELSE WITH THIS ISSUE, I DID A BUNCH OF RESEARCH BOTH ON THE INTERNET AND TALKING WITH THE DEALER AND FOUND OUT THAT CHRYSLER DID ISSUE A TSB ON THIS PROBLEM. THE TSB ONLY COVERS VEHICLES IN THE NORTH REGION AND ONLY IN SALT LADEN STATES. BUT WHAT REALLY BURNS ME IS THE BUILD DATES CHRYSLER ONLY WILL COVER. CHRYSLER WILL ONLY COVER VEHICLES BUILT FROM APPROXIMATELY FEBRUARY TO MARCH 2004, AND IF YOUR CAR IS OUTSIDE THAT WINDOW, TOO BAD. IN MY OPINION MY CAR IS UNSAFE TO DRIVE, SO NOW I HAVE A CAR THAT DECORATES MY DRIVEWAY. CHRYSLER WILL NOT COVER ANYTHING BECAUSE OF WHEN MY CAR WAS BUILT AS COMPARED TO THE BUILD WINDOW. THIS IS AN ISSUE THAT CHRYSLER HAS KNOWN ABOUT FOR A WHILE AND SHOULD STAND BEHIND THEIR PRODUCT. I FEEL CHRYSLER IS GIVING THEIR CUSTOMERS THE SHAFT WITH A VERY SERIOUS ISSUE. WHY DO PEOPLE HAVE TO DIE OR GET SERIOUSLY INURED BEFORE OEM'S ACTUALLY TAKE CARE OF A SERIOUS ISSUE LIKE THIS. *TR

Mileage: 104,368

I TOOK MY PACIFICA FOR A FRONT END ALIGNMENT TO GET THE NEWS THAT MY SUBFRAME IS RUSTED THROUGH AND THAT THE CAR WAS UNSAFE TO DRIVE. I THEN CALLED CHRYSLER TO ACT UPON A PARTS EXTENDED WARRANTY THAT WAS TO COVER THIS ISSUE, COME TO FIND OUT MY VIN NUMBER DOES NOT QUALIFY FOR THIS WARRANTY, MY CAR WAS MADE 3 MONTHS BEFORE THE WARRANTY WAS ISSUED FOR THIS MAKE AND MODEL. MY QUESTION IS.... IF THEY KNOW THAT THE SUBFRAME IS BAD ON THIS MAKE AND MODEL WHY DOESN'T EVERY 04/05 FALL UNDER THIS WARRANTY? THERE IS SOMETHING WRONG WITH THIS LOGIC. THE SUBFRAME IS BAD AND CHRYSLER NEEDS TO BACK UP THERE FAULTY PRODUCT. WE LOVE THIS CAR AND HOPED TO HAVE IT AROUND FOR A LONG TIME, BUT NOW IT IS AN ACCIDENT WAITING TO HAPPEN. I"M LIKE MOST AMERICAN'S THESE DAYS AND CANT AFFORD TO PAY 1200 DOLLARS OUT OF POCKET TO HAVE THIS DANGEROUS PROBLEM FIXED. SHAME ON YOU CHRYSLER FOR MAKING AN AMERICAN MADE PRODUCT UNSAFE, YOU SHOULD KNOW BETTER AND STAND BY YOUR PRODUCT AND YOUR CONSUMER BY FIXING THESE UNSAFE VEHICLES TRANSPORTING FAMILIES ALL OVER THE ROADS. I HOPE THE NEXT TIME WE POST HERE IT WILL BE TO SAY THAT CHRYSLER STOOD BEHIND THEIR BRAND AND TOOK CARE OF THEIR CUSTOMERS THE WAY OTHER MANUFACTURES WOULD. *TR

Mileage: 136,822

WHEN I GOT MY WHEELS FIXED I WAS LOOKING ON THE MY CAR AND ME AND THE MECHANIC NOTICED THAT THE SUBFRAME WAS RUSTY HE TOLD ME THAT IT WAS UNSAFE TO DRIVE MY CAR CAUSE MY ENGINE CAN FALL OUT ANY MINUTES. WHEN I WAS DOING SOME RESEARCH I DISCOVERED DAD IS HIS OWN COMMON PROBLEM WITH CHRYSLER PACIFICAS. TO MY KNOWLEDGE THIS SHOULD NOT HAPPEN WITH A CAR FROM 2004 SO I'M WRITING THIS COMPLAINTS BECAUSE I THINK CHRYSLER IS RESPONSIBLE FOR REPLACING THE SUBFRAME. THIS REPAIRIS GOING TO COST ME AT LEAST A THOUSAND DOLLARS NO I DON'T HAVE THAT MONEY AND I'M PAYING ON THE CAR SO PLEASE CAN YOU TELL ME WHAT'S I CAN DO. GIRLS I KNOW IF I'M NOT THE FIRST ONE WHO IS COMPLAINING ABOUT THIS. MY EMAIL IS [XXX] THANK YOU FOR YOUR TIME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 106,793

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE SERVICE WHEN HE WAS ADVISED THAT THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

LOUD POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE. TOLD BY THE DEALERSHIP IT IS THE MOTOR MOUNTS. AFTER RESEARCHING THE INTERNET THIS SEEMS TO BE A PROBLEM REPORTED BY MANY. EXTENDED WARRANTIES WILL NOT PAY FOR THIS ISSUE. PLEASE LET THE PUBLIC KNOW WHAT IS GOING HERE!! *TR

Mileage: 101,000

WE HAVE JUST FOUND OUT THE SUB FRAME OF OUR 2004 PACIFICA IS SEVERELY RUSTED OUT. IT ONLY HAS 120,000 MILES ON IT AND IT ONLY 9 YEARS OLD! THERE IS NO RUST WHATSOEVER ON THE BODY OF THE CAR BUT UNDERNEATH IS COMPLETELY CORRODED. THIS IS A HUGE SAFETY HAZARD AND FROM WHAT I READ IT'S NOT UNCOMMON. CHRYSLER HAS ONLY ISSUED AN EXTENDED WARRANTY FOR THE SUBFRAME FOR A 30 DAY PERIOD OF PRODUCTION BUT APPARENTLY IT'S MORE THEN JUST THE ONES MADE IN THAT MONTH! CHRYSLER SAYS TO KEEP THE RECEIPTS IN CASE THE HAVE A RECALL BUT WHAT GETS ME IS WHY IS THERE NO RECALL YET!?! THIS IS NOT NORMAL WEAR AND TEAR AND AGAIN IT'S EXTREMELY DANGEROUS. THEY MUST OF SKIPPED A COAT OF PROTECTANT OR SOMETHING WENT WRONG BECAUSE IT'S NOT COINCIDENCE THAT THOUSANDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH THE 2004 / 2005 YEAR. YOU PURCHASE A VEHICLE TRUSTING TO PUT YOUR FAMILIES LIVE IN IT AND MAKE IT FROM POINT A TO B. BUT THE SUBFRAME IT THE LIFE LINE OF THE VEHICLE AND FOR CHRYSLER TO STILL NOT ISSUE A RECALL ON THIS IS PRETTY IRRESPONSIBLE ON THEIR PART! ONE OF THE EVEN SCARIER THINGS IS THAT OTHERS THAT ARE NOT AWARE OF THE PROBLEM ARE OUT THERE DRIVING THEIR VEHICLES ON THE ROAD AND COULD BE A HAZARD FOR OTHERS! *TR

Mileage: 120,000

WHEN TAKING THE CAR FOR AN OIL CHANGE, I LEARNED THE ENGINE CRADLE HAD RUSTED THROUGH AND CRACKED. AFTER RESEARCHING THE ISSUE, I DISCOVERED THIS IS A KNOWN ISSUE FOR THIS CAR. I CONTACTED CHRYSLER, WHO CLAIMED THAT THE CAR WAS MADE 7 DAYS TOO EARLY TO PARTICIPATE IN ANY SORT OF COVERED REPAIR. THIS IS RIDICULOUS, AS MY VEHICLE CLEAR SUFFERS FROM THE SAME ISSUE. *TR

Mileage: 125,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT END MADE A LOUD NOISE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE SUB FRAME WAS FOUND TO BE SEVERELY CORRODED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE SUB FRAME WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 139,000. ..UPDATED 05/10/13 *BF UPDATED 05/24/2013 *JS

Mileage: 139,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT UNDER CARRIAGE OF THE VEHICLE WAS SEVERELY RUSTED. THE CONTACT WAS INFORMED OF THE FAILURE WHEN HE TOOK THE VEHICLE FOR STATE INSPECTION AND THE VEHICLE FAILED. THE CONTACT SPOKE WITH THE MANUFACTURER, BUT WAS TOLD THAT THEY WOULD NOT COVER THE REPAIR. THE FAILURE MILEAGE WAS 128,000. *TR UPDATED 5/28/13 *CN UPDATED 06/05/2013 *JS

Mileage: 128,000

MY MECHANIC CALLED TO MY ATTENTION THAT THE SUB-FRAME ON MY 2004 CHRYSLER PACIFICA HAD RUSTED THROUGH AND DEVELOPED CRACKS ADJACENT TO THE RUSTED AREA. I WAS ADVISED THAT THE VEHICLE WAS UNSAFE AND THAT THE SUB-FRAME REQUIRED REPLACEMENT. THE LOCAL CHRYSLER DEALER WAS UNAWARE OF ANY RECALL, BUT CHECKING THE INTERNET I FOUND THIS CONDITION TO HAVE OCCURRED TO NUMEROUS OTHER PACIFICAS. I CONTACTED CHRYSLER CUSTOMER SERVICE WHO INFORMED ME THAT AN EXTENDED WARRANTY HAD BEEN ISSUED FOR 2004-2005 CHRYSLER PACIFICA PRODUCED DURING A SPECIFIC TIME PERIOD AND ORIGINALLY LICENSED IN "SNOW STATES". THE WARRANTY COVERS SUB-FRAME REPLACEMENT UP TO 10 YEARS AND 150,000 MILES. UNFORTUNATELY MY VEHICLE WAS PRODUCED A FEW MONTHS PRIOR TO THE WARRANTY COVERAGE PERIOD. IT IS QUITE UNLIKELY THAT THE SUB-FRAME WAS PRODUCED SATISFACTORILY AND THEN IT BECAME SUBSTANDARD - ESPECIALLY SINCE THE EARLIER PRODUCTION ON MY VEHICLE HAS RUSTED THROUGH. IT IS SHAMEFUL AND IRRESPONSIBLE THAT A COMPANY WITH AS MUCH HISTORY AND ENGINEERING CAPABILITIES HAS DESIGNED AND MANUFACTURED A VEHICLE THAT BECOMES UNSAFE IN LESS THAN 10 YEARS OR 100,000 MILES. IF THEY ARE NOT ACCEPTING LIABILITY TO REPLACE THIS INFERIOR PART THEY SHOULD AT LEAST HAVE THE DECENCY TO HAVE CONTACTED OWNERS TO MAKE THEM AWARE THAT THERE IS A 'POTENTIAL FOR THE SUB-FRAME TO HAVE RUSTED TO A CONDITION THAT PRESENTS A SAFETY HAZARD.' *TR

Mileage: 93,900

TOOK CAR TO DEALER FOR ROUTINE MAINTENANCE. DEALER SAID THAT THE CAR IS UNSAFE TO DRIVE AND THAT THE ENGINE SUBFRAME WAS CORRODED. AFTER AN INTERNET SEARCH FOUND THAT THIS IS A KNOWN AND COMMON PROBLEM AND THAT APPARENTLY THE PART WAS RECALLED IN CANADA. WHEN I SPOKE WITH CHRYSLER, THEY SAID THAT THEY WOULD NOT PROVIDE ANY SUPPORT, AND THAT HAD I "REPORTED THE PROBLEM WHEN IT STARTED" THEY WOULD HAVE REPAIRED IT UNDER WARRANTY. I HAVE HAD THE CAR REGULARLY SERVICED AT THE DEALER. AS A CONSUMER I HAVE NO WAY OF KNOWING IF THE ENGINE SUBFRAME IS CORRODED. HOWEVER, A DEALER WHO IS MAINTAINING THE CAR SHOULD HAVE BEEN ABLE TO DO SO. IN ANY EVENT, THE CAR IS UNSAFE TO DRIVE, I AM EXPECTED TO PAY A SIGNIFICANT SUM, AND THIS PROBLEM IS PERVASIVE. THE DEALER TOLD ME A SIMILAR CAR CAME THIS PAST WEEK WITH AN IDENTICAL PROBLEM. *TR

Mileage: 146,108

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL NOISES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE SUB FRAME, WHICH WAS CORRODED AND FRACTURED INTO PIECES. THE MANUFACTURER ADVISED THAT THE MANUFACTURER'S EXTENDED WARRANTY REPAIR DID NOT COVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000

Mileage: 130,000

THE SUBFRAME OF THE CAR IS RUSTING TERRIBLY. I HAVE BEEN ADVISED THAT IT WILL BECOME A HAZARD TO DRIVE THE CAR IN THE FUTURE. WE WERE ADVISED TO REPLACE THE SUBFRAME FOR SAFETY PURPOSE. I RESEARCHED THIS ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS YEAR, MAKE AND MODEL. I HAVE NEVER ENCOUNTERED THIS PROBLEM BEFORE WITH ANY OTHER VEHICLE I HAVE OWNED. I HAVE ALWAYS MAINTAINED OUR VEHICLES AND HAVE OWNED VEHICLES LONGER THAN THIS. THIS VEHICLE HAS NOT BEEN SUBJECTED TO HARSH CONDITIONS AND SHOULD NOT BE SHOWING THIS LEVEL OF DESTRUCTIVE RUST. WE ASK THE NHTSA TO LOOK INTO THIS MATTER AND TO ISSUE A RECALL ON THIS VEHICLE TO HAVE THESE PARTS REPLACED FOR SAFETY PURPOSES. I BELIEVE THAT CHRYSLER IS NOT ALTERING THE PUBLIC TO THIS VERY STRONG POTENTIAL SAFETY ISSUE WHICH I AM AFRAID WILL CAUSE HARM OR POTENTIAL DEATH IF THE FRAME ON THESE VEHICLES GIVES OUT. A QUICK GLANCE ON GOOGLE AND ONE CAN READILY FIND THAT THIS ISSUE IS A VERY LARGE ONE INDEED. WE ASK FOR YOUR HELP IN PROTECTING US. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 77,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING A STATE INSPECTION PERFORMED, HE WAS INFORMED THAT THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THE CONTACT THAT THE SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 145,000. THE VIN WAS UNAVAILABLE.

Mileage: 145,000

SUB FRAME COMPLETELY RUSTED APART, RESULTING IN DANGEROUS FRONT END CONDITIONS AND EXPENSIVE REPAIR. FOUND SIMILAR ISSUES FOR OTHER PACIFICA OWNERS THROUGH RESEARCH AND BELIEVE THIS IS A DEFECTIVE PART AND SHOULD BE COVERED AND RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 124,000

I TOOK MY VEHICLE IN TO THE SHOP TO GET NEW TIRES AND THE MECHANIC INFORMED ME THAT THE FRAME WAS RUSTED IN HALF. HE TOLD ME THAT I WOULD HAVE TO REPLACE THE FRAME OR THE VEHICLE WOULD NOT BE SAFE TO DRIVE. *TR

Mileage: 80,000

I PURCHASED THIS VEHICLE USED WITH VERY LOW MILEAGE. IT IS IN GREAT CONDITION UNTIL I STARTED HEARING A NOISE IN THE FRONT END. I TOOK INTO THE GARAGE TO HAVE NEW TIRES AND BRAKES PUT ON IT. WHEN THE MECHANIC PUT IT ON THE RACK, HE SAID THAT THE FRAME WAS RUSTED THROUGH. SO, INSTEAD OF NEW TIRES AND BRAKES I NOW NEED A NEW FRAME. I AM JUST THANKFUL THAT I WAS NOT DRIVING WHILE THIS HAPPEN. I WAS WONDERING IF THIS PROBLEM AS AFFECTED OTHER OWNERS ALSO. *TR

Mileage: 80,000

NOTICED A LOT OF RUST ON FRAME AT FRONT OF VEHICLE. BODY SHOP CONFIRMED THAT THE ENGINE CRADLE WAS BADLY RUSTED AND HAS TO BE REPLACED. CAR IS PAST THE EXTENDED WARRANTY OF 7/75,000. THIS IS WAY TOO MUCH DAMAGE FOR A CAR WITH 67,000 MILES. *TR

Mileage: 67,814

MY MECHANIC HAS ADVISED THAT MY CAR HAS A RUSTED SUBFRAME, PARTS OF WHICH HAVE RUSTED THROUGH. IT IS DUE FOR INSPECTION BY THE END OF THE MONTH, AND I HAVE BEEN ADVISED THAT IT IS RUSTED BAD ENOUGH TO FAIL INSPECTION. I NEED THIS VEHICLE, AND HAVE TAKEN GREAT CARE OF IT. I CHANGED THE TIMING BELT LAST YEAR, AND HAVE KEPT IT IN A GARAGE. I CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE OR REPLACE THE SUBFRAME. THIS IS NOT NORMAL RUSTING. MY LOCAL CHRYSLER DEALERS, NATURALLY, HAVE TOLD ME THAT THE CAR HAS TOO MANY MILES AND IS NO LONGER UNDER WARRANTY. I HAVE DONE MY RESEARCH ON THIS. CHRYSLER HAS BEEN REPLACING SUBFRAMES IN SOME PACIFICAS, PARTICULARLY CANADA. THERE IS A PROBLEM WITH THIS MODEL; THE METAL WAS NOT PROPERLY COATED OR SOMETHING. IT IS TIME FOR CHRYSLER TO ISSUE A RECALL AND REPLACE THESE SUBFRAMES. WHEN VEHICLES RUST, IT SHOULD NOT START IN THE SUBFRAME. I AM A SINGLE MOTHER; I NEED THIS CAR TO DRIVE TO WORK AND FOR FAMILY USE. MY KIDS AND I ARE NOT SAFE IN IT, AND IF IT CAN'T PASS INSPECTION I WILL BE WITHOUT A VEHICLE! *TR

Mileage: 130,000

MY CAR REPAIR SHOP NOTICED THE SUBFRAME ON MY 2004 PACIFICA AS RUSTED THROUGH ENOUGH THAT THE SHOP'S OWNER COULD GET A FINGER THROUGH THE RUST HOLE. HE SAID THE PACIFICA WOULD BE ADEQUATE FOR THE VACATION I AM ABOUT TO TAKE, BUT ALSO SAID THIS ISSUE SHOULD BE HANDLED "WITHIN THE NEXT YEAR" OR THE SUSPENSION SYSTEM WOULD FAIL. HE ALSO ADDED I SHOULD FILE THIS COMPLAINT AS A POTENTIAL RECALL ACTION, AS IT WAS NOT ON THE CURRENT LIST. FOR THE RECORD, NORTHERN VIRGINIA (NEAR WASHINGTON DC) DOES GET SNOW AND ICE, AND DOES TREAT ITS ROADS WHEN THAT HAPPENS. BTW, I TRIED TO FILE THIS COMPLAINT LAST NIGHT, BUT YOUR SYSTEM WAS DOING MAINTENANCE WHEN I TRIED TO SEND IT TO YOU. I DON'T THINK THIS WENT THROUGH LAST NIGHT, BUT.... *TR

Mileage: 119,792

TOOK CAR TO THE SHOP FOR ROUTINE SCHEDULE MAINTENANCE. THE MECHANIC SAID THAT THE SUBFRAME WAS SEVERELY DAMAGED BY RUST AND RECOMMENDED REPLACING IT AS SOON AS POSSIBLE. HE STATED THAT IS VERY DANGEROUS DRIVING A CAR IN THIS CONDITION. I GOOGLED " PACIFICA SUBFAME RUST" AND FIND OUT THAT THIS ISSUE IS HUGE. THE MECHANIC SAID THAT THIS DETERIORATION IS NOT NORMAL. THERE SHOULD BE A RECALL CAMPAIGN TO MAKE CHRYSLER AWARE OF THIS PROBLEM. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE HEARD A CLICKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER REPLACED THE TIE ROD AND THE SPRINGS. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CRADLE NEEDED TO BE REPLACED BECAUSE IT WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 105,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE BY A PERSONAL MECHANIC, THE VEHICLE WAS FOUND TO HAVE A RUSTED ENGINE CRADLE AND SUB FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO COVER HALF OF THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,150 AND THE CURRENT MILEAGE WAS 100,300. THE VIN WAS NOT AVAILABLE.

Mileage: 100,150

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

Mileage: 127,000

NOT SURE IF CAUSED BY ACCIDENT OR FAILURE OF MATERIAL. FRONT BASKET UNDER LEFT FRONT IS SPLITTING. ACCIDENT INVOLVED LEFT FRONT, ALMOST A COMPLETE REBUILD ON THAT CORNER. WAS DOING AN UNDER BODY INSPECTION WHILE GETTING AN OIL CHANGE. A SPLIT IN THE FRAME WAS NOTED. *JS

THE FRONT SUBFRAME ON MY CAR HAS RUSTED PRETTY BAD, I ONLY LIVED IN NJ FOR A LITTLE OVER A YEAR. I GOT THE CAR USED WHEN IT HAD 40 THOUSAND MILES ON IT IN GEORGIA. IT WENT THROUGH ALL THE CHECKS AND SOMEHOW IN ANOTHER 40 THOUSAND IT GETS HOLES IN THE FRONT SUBFRAME! I READ THAT THIS HAS HAPPENED A LOT WITH THIS CAR AND IT SEEMS THAT A LOT OF OWNERS GOT IT REPLACED EVEN AFTER 5 YEAR WARRANTY! *JS

Mileage: 80,000

I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS OFF AND REPLACE THEN WITH NEW PARTS. IN DECEMBER OF 2011, I PURCHSED NEW TIRES AND WAS ALSO TOLD THAT I NEEDED TO PURCHSE NEW WHEELS BECAUSE THE CURRENT WHEELS ON THE VEHICLE WERE STARTING TO RUST. IN SEPTEMBER, I HAD MY BRAKE PADS REPLACED AND WAS ALSO TOLD THAT I NEEDED NEW ROTORS BECAUSE THOSE WERE ALSO RUSTING. I DO NOT LIVE IN A FLOOD ZONE, NOR HAVE I EVER HAD MY CAR IN A FLOOD. I WAS MADE AWARE OF A RECALL BY CHRYSLER YESTERDAY OF ITS 2004-2005 JEEP BRAND DUE TO CORROSION AND WANTED TO SUBMIT THIS AS THERE MAY ALSO ME CHRYSLERS SUCH AS MINE THAT HAVE HAD CORROSION ISSUES FROM NORMAL USAGE. A FEW YEARS AGO, I ALSO HAD TO HAVE THE REAR DIFFERENTIAL SERVICED DUE TO A LEAK AND THIS MAY HAVE ALSO BEEN DUE TO CORROSION. *TR

AFTER OWNING MY 2004 CHRYSLER PACIFIA FOR 7 YEARS, I WAS TOLD BY THE DEALER, DURING A ROUTINE OILCHANGE, THAT THE SUBFRAME IS RUSTED OUT AND WOULDNT LAST MUCH LONGER. THERE ARE TWO RUST HOLES IN THE FRAME STRUCTURE ON THE LEFT SIDE AND MORE FORMING ON THE RIGHT SIDE ON THE HEIGHT OF THE WHEELS. REPLACING THE SUBFRAME (WHICH HOLDS THE MOTOR IN PLACE) WOULD COST ABOUT +$4000!! I HAVE ALWAYS TAKING EXCELLENT CARE OF THIS CAR. IT IS IN GREAT SHAPE INSIDE AND OUT - EXCEPT THE FRAME. AFTER DOING SOME RESEARCH ONLINE I HAVE FOUND THAT I AM NOT ALONE. THERE IS A MULITUDE OF 2004 CHRYSLER OWNERS HAVING THE EXACT SAME PROBLEM AS I DO. THIS ISSUE NEEDS TO BE RESOLVED BY CHRYSLER. A SUBFRAME IS SUPOSE TO LAST LONGER THEN 7 YEARS! *TR

Mileage: 115,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHEN THEY DETECTED THAT THE FRONT PASSENGER'S SIDE OF THE SUBFRAME EXHIBITED A FOUR INCH HOLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

85,000 MILES ON A WELL MAINTAINED VEHICLE. NOTICED NOISE IN CHASSIS ESPECIALLY TURNING AND OVER BUMPS. REAR CROSSMEMBER (PART OF ENGINE CRADLE) RUSTED THROUGH ON BOTH SIDES AND NEARLY BROKEN FREE FROM LEFT AND RIGHT FRAME RAILS. CONTACTED CHRYSLER ONLY TO LEARN THAT "SELECT 2002 AND 2003 PACIFICA MODELS IN HIGH CORROSION AREAS" HAVE EXTENDED WARRANTY (UP TO 150,000 MILES) FOR THIS EXACT ISSUE. UNFORTUNATELY CHRYSLER WILL NOT COVER 2004 MODELS!!! VERY EXPENSIVE TO REPAIR! SAD THAT CHRYSLER WILL NOT STAND BEHIND THEIR VEHICLES.... ESPECIALLY SINCE THEY OBVIOUSLY KNOW IT'S AN ISSUE! *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 35 MPH WHEN A NOISE EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS CORROSION UNDER THE VEHICLE NEAR THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 02/0812 *BF UPDATED 03/12/12

Mileage: 88,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 50 MPH WHEN THE STEERING WHEEL STARTED SHAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC STATED THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 156,000.

Mileage: 154,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN STATED THAT THE FRONT CROSS MEMBER WAS SEVERALLY CORRODED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY COULD NOT OFFER ANY ASSISTANCE BECAUSE THE WARRANTY WAS EXPIRED.. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED AND CRACKED UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WAS NO WARRANTY FOR THE SUB FRAME. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 115,017.

Mileage: 115,017

THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR

Mileage: 88,150

VEHICLE WAS TAKEN IN TO DEALER DUE TO EXCESSIVE NOISE WHEN BRAKES ARE APPLIED HARD FOR SUDDEN STOPS. WERE TOLD THAT THE SUBFRAME IN THE FRONT OF THE CAR IS RUSTED OUT AND WILL COST ABOUT $3,000 TO REPAIR. CAR IS GARAGE-KEPT AND WASHED REGULARLY, AND ONLY HAS 75,000 MILES. *TT

Mileage: 75,000

I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CONSUMERS....MY UNDERSTANDING IS THE METAL IS SO VERY THIN - THIN ENOUGH TO BARELY SUPPORT THE ENGINE EVEN WITHOUT ANY RUST!! THIS IS CRIMINAL ON CHRYSLER'S PART......THEY KNOW THIS IS A PROBLEM AND DO NOTHING???? COME ON PEOPLE OF THE NHTSA - MAKE THEM DO SOMETHING.....THIS IS CLEARLY A DEFECT.....A VERY UNHAPPY CONSUMER IN MAINE!! GUARANTEED NO MORE CHRYSLER PRODUCT IN MY FUTURE UNLESS THEY FIX THIS........! *TR

Mileage: 113,450

HAD VEHICLE IN FOR REPLACEMENT OF STARTER. MECHANIC NOTICED THE SUBFRAME WAS COMPLETELY ROTTED AND NO LONGER PERFORMING ITS INTENDED PURPOSE. CHRYSLER GENERAL INFORMATION YIELDED NO RESULTS AS THERE IS NO RECALL ON THAT PART. LOCAL DEALERSHIP INDICATED THE REPLACEMENT PART WAS $3585 (NEW) BUT THERE WAS NO WAREHOUSE WHERE SUCH PART WAS STOCKED. NO USED ALTERNATIVES ARE AVAILABLE. CAR HAS 160K IN MILES, 2004. STILL HAS LIFE IN IT BUT NOW IT'S UNSAFE TO DRIVE. *KB

2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB

Mileage: 117,250

CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR

Mileage: 25,000

STEERING BECAME DIFFICULT (TIGHT) WITH CATCHING DURING TURNS. DIAGNOSED AS A BROKEN VEHICLE ENGINE CRADLE FAILED ON 7 YEAR OLD VEHICLE WITH 60,000 MILES. CHRYLSER HAS ACKNOWLEDGED FAILURES OF THIS PART AND HAS PROVIDED A 10 YEAR 150,000 MILE WARRANTY FOR 2004-2005 PACIFICA'S THAT WERE OPERATED IN AREAS OF HIGH ROAD SALT USAGE (MINE WAS IN IL FOR 20,000 MILES. FOR SOME REASON CHRYSLER STATES MY VIN DOES NOT QUALIFY. SEE COPY OF LETTER BELOW: (THIS LETTER WAS PROVIDED BY A PACIFICA OWNER, NOT SENT TO ME.) THIS LETTER IS TO INFORM YOU THAT THE WARRANTY PERIOD ON YOUR CHRYSLER GROUP LLC PACIFICA'S FRONT ENGINE CRADLE HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST. THIS ENGINE CRADLE EXTENDED WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICA MODEL YEARS 2004-2005. WE ARE EXTENDING THE WARRANTY PERIOD ON YOUR FRONT ENGINE CRADLE BECAUSE SOME VEHICLES OPERATED IN AREAS OF HIGH ROAD SALT USAGE, MAY EXPERIENCE ENGINE CRADLE CORROSION RESULTING IN A DRIVE ABILITY VIBRATION AND OR/SHAKE. IF YOUR VEHICLE IS OPERATING PROPERLY, THERE IS NOTHING YOU ARE REQUIRED TO DO. IF YOU ARE EXPERIENCING THE CONDITIONS AS DESCRIBED IN THIS WARRANTY EXTENSION WITHIN THE 10 YEAR OR 150,000 MILE PERIOD, SIMPLY CONTACT YOUR DEALER TO HAVE REPAIRS PERFORMED. YOUR DEALER WILL INSPECT THE ENGINE CRADLE FOR PERFORATION CORROSION ON THE REAR CROSS CAR CRADLE SUPPORT AND REPLACE IF NECESSARY. IF YOU HAVE ALREADY EXPERIENCED THIS ENGINE CRADLE CONCERN AND HAVE PAID TO HAVE IT REPAIRED, YOU MAY BE ELIGIBLE TO RECEIVE A REIMBURSEMENT. YOU MAY SEND YOUR ORIGINAL RECEIPTS, INVOICES AND/OR REPAIR ORDER WITH ADEQUATE PROOF OF PAYMENT (COPY OF THE FRONT AND BACK OF CANCELLED CHECK, OR COPY OF CREDIT CARD RECEIPT, ETC.). PLEASE MAIL TO THE FOLLOWING ADDRESS FOR REIMBURSEMENT, YOUR CLAIM WILL BE ACTED UPON WITHIN 60 DAYS OF RECEIPT:

Mileage: 60,000

2004 CHRYSLER PACIFICA. CONSUMER STATES DEFECT WITH FRAME ROTTING. *TGW

Mileage: 55,000

TOOK MY 2004 PACIFICA IN FOR A ROUTINE OIL CHANGE/SERVICE AND WAS NOTIFIED THAT THE ENTIRE FRAME UNDER THE ENGINE IS RUSTING OUT. ACTUAL RUST HOLES IN THE FRAME. I HAVE ALSO NOTICED RUST ON THE BODY. THIS IS A GARAGE KEPT VEHICLE AND I BABY IT. FROM WHAT I UNDERSTAND, IT IS GOING TO TAKE MANY MORE COMPLAINTS ABOUT THIS ISSUE OR SOMEONE ACTUALLY DYING WHEN THE FRAME CRACKS AND CAUSES A SEVERE ACCIDENT BEFORE ANY ACTION WILL BE TAKEN. I JUST HOPE IT'S NOT ME OR MY KIDS, BECAUSE I WILL NOT RELENT. *TR

Mileage: 100,000

WHILE HAVING A OIL CHANGE PERFORMED MECHANIC NOTICED FRONT SUBFRAME HAD RUST HOLES IN IT. SUBFRAME NEEDS TO BE REPLACED. *TR

Mileage: 118,250

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE WHEN AN INDEPENDENT MECHANIC INFORMED HER THAT THERE WAS A HOLE IN THE ENGINE CRADLE DUE TO RUSTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

Mileage: 93,000

2004 CHRYSLER PACIFICA 76000 MILES AND SUBFRAME IS COMPLETELY BROKE OFF AND MY STEERING IS RIDING ON THE SUBFRAME. BASICALLY, MY CAR IS "COLLAPSING". I COULD TELL WHEN DRIVING IT, IT FELT UNSAFE. SO NOW I CAN'T EVEN SELL MY CAR TO PUT TOWARDS A NEW ONE. CHRYSLER DEALERSHIP IN ROCHESTER, MI LOOKED AT MY CAR AND I TOLD THEM IT WAS "CLUNKING", THEY COULDN'T FIND ANYTHING WRONG WITH IT??? LESS THAN 8000 MILES AGO THEY REPLACED THE FRONT END SUSPENSION ( AT THAT TIME IT WAS UNDER WARRANTY). IT ALSO HAS HAD THE ENTIRE TRANSMISSION REBUILT BY CHRYSLER. IF THIS DOESN'T QUALIFY FOR "LEMON" I DON'T KNOW WHAT DOES. WHAT IS OUR RECOURSE? I FEEL LIKE GETTING A LAWYER....JUST THANKFUL THAT I AND MY SON ( 13 YRS NOW), HAVE NOT BEEN KILLED IN IT. *TR

Mileage: 76,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HEARD A LOUD CLICKING NOISE FROM THE FRONT END OF THE VEHICLE. HE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE SUB FRAME HAD RUSTED AND THAT THE ENGINE COULD POSSIBLY FALL OUT AND THAT VEHICLE WAS UNSAFE TO DRIVE. NO REPAIRS WERE PERFORMED. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE AND PROVIDED NO ADDITIONAL ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Mileage: 157,000

2004 PACIFICA. THE UNI-BODY FRAME IS CRACKED AND RUSTED TO THE POINT WHERE IT WOULDN'T PASS INSPECTION.THE STRUTS AND STRUT MOUNTS, THE INNER AND OUTER U-JOINTS ALL NEED REPLACING. THE PAINT ALL OVER THE VEHICLE IS RUSTING THROUGH. VEHICLE IS KEPT IN GARAGE. I HAVE A 1998 CARAVAN THAT IS IN BETTER SHAPE.THERE IS DEFINETLY A PROBLEM WITH THE MANUFACTURING OF THIS VEHICLE. THERE ARE TOO MANY COMPLAINTS FOR IT NOT TO BE TAKEN SERIOUSLY.I OWN MULTIPLE CHRSYLER VEHICLES AND WOULD APPRECIATE SOME CONSIDERATION TOWARDS THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT ANY SPEED, THE CONTACT COULD HEAR RATTLING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FRAME UNDER THE ENGINE WAS SEVERELY CORRODED AND THAT THE ENGINE COULD POSSIBLY FRACTURE FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000.

Mileage: 110,000

2004 CHRYSLER PACIFICA SUB FRAME ROTTED THRU WITH RUST. THIS IS UNACCEPTABLE. CHRYSLER KNOWS OF THE PROBLEM AND WILL NOT DO A RECALL. *TR

AFTER A RECENT SNOW STORM I NOTICED A MID-SIZED YELLOW LEAK UNDER MY VEHICLE. I BROUGHT IT TO MY MECHANIC WHO COULD NOT FIND ANY ISSUE WITH THE FLUIDS, BESIDES A SMALL LEAK IN THE TRANSMISSION FLUID. DURING ROUTINE MAINTENANCE MY MECHANIC NOTICED A LARGE RUST HOLD ON THE SUBFRAME ABOUT 10-12 INCHES LONG AND 1-2 INCHES WIDE. THE MOISTURE FROM THE SNOW WAS RUNNING THROUGH THE RUST AND CREATING THE YELLOW STAIN. THE MECHANIC WAS SURPRISED AT THE AMOUNT OF RUST AND SAID WE NEED TO KEEP AN EYE ON IT. AT THIS POINT IT'S STILL DRIVABLE, BUT IT MAY VERY WELL RUST TO THE POINT WHERE IT IS UNSAFE TO DRIVE. MY MECHANIC SUGGESTED WE CHECK FOR RECALLS AS HE FELT THE FAILURE OF THE SUBFRAME TO KEEP IN TACT WAS BAD DESIGN BY THE MAKER. I CHECKED ON RECALLS AND FOUND MANY COMPLAINTS REGARDING THIS EXACT SAME ISSUE ON THE 2004 MODEL. NOTHING CAN BE DONE, EXCEPT REPLACEMENT OF THE FRAME, THOUGH WE STILL HAVE ANOTHER 5 YEARS LEFT ON OUR LOAN. THIS IS A MAJOR SAFETY CONCERN FOR THIS YEAR AND MODEL OF THIS VEHICLE. *TR

Mileage: 93,000

TL*THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT HIS VEHICLE WAS MAKING A RATTLING NOISE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH INDICATED THAT THE ENGINE CRADLE AND SUBS WERE COVERED WITH RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000 AND THE CURRENT MILEAGE WAS 160,000.

Mileage: 149,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000. THE VIN WAS UNAVAILABLE.

Mileage: 116,000

I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR

Mileage: 50,000

2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR

Mileage: 110,000

2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR

Mileage: 110,000

CLUNKING SOUND COMING FROM ENGINE. MOTOR MOUNTS WERE WORN OUT. ALSO NOTICED ENGINE CRADLE ON PASSENGER SIDE WAS RUSTED AND SEPARATING AT WELD. THE RUST WAS SIGNIFICANT TOO THE POINT THAT HOLES HAD FORMED IN MULTIPLE SPOTS. CONTACTED CHRYSLER DEALERSHIP AND THEY REPORTED THAT CHRYSLER HAS POSTED A SERVICE BULLETIN ON THE ISSUE IN THE LAST TWO WEEKS. NO INFORMATION IS AVAILABLE ONLINE EXCEPT FOR OTHER OWNERS DISCUSSING ISSUE. *TR

Mileage: 115,000

MOTOR MOUNTS ON MY 2004 CHRYSLER PACIFICA ARE BROKEN! THIS IS A HEIGHT RISK AND PARTS SEEM TO BE ON BACK ORDER COSTS ARE HIGH AND THIS MUST BE RECALLED. THIS IS A ONGOING ISSUE ON THE PACIFICA! I FOUND THIS OUT AFTER READING SEVERAL FORUMS WHICH MANY MANY PEOPLE HAVE THE SAME ISSUE AND ALL CANT BELIEVE THAT THIS IS NOT RECALLED YET. BROKEN MOTOR MOUNTS CAN CAUSE THE ENGINE TO FALL DOWN ONTO THE STREET AND COULD CAUSE DEADLY INCIDENTS! *TR

Mileage: 100,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE REPAIRED THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE SUB FRAME NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 74000.

Mileage: 74,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE MAINTENANCE AND WAS TOLD THAT THE FRONT SUB FRAME WAS CORRODED AND COVERED WITH RUST. THE DEALER INFORMED HER THAT THERE WERE NO RECALLS OR RELATED WARRANTIES AND THAT THE REPAIRS WOULD COST $5,000 OR SHE COULD TRADE THE VEHICLE IN FOR A DIFFERENT ONE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 138,000.

Mileage: 138,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR; AND THE TECHNICIAN DETECTED THAT THE FRONT PASSENGER SIDE SUBFRAME ASSEMBLY EXHIBITED EXCESSIVE RUST CORROSION. THE DEALER WAS NOTIFIED AND THEY ADVISED THAT THE VEHICLE BE INSPECTED. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS 103,771.

Mileage: 103,771

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE INSPECTED AT AN INDEPENDENT REPAIR SHOP HE WAS INFORMED THAT THE ENGINE SUB FRAME WAS COMPLETELY DAMAGED BY RUST. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHO CONFIRMED THAT THE SUB FRAME WAS DAMAGED BY RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,500.

Mileage: 90,500

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE SERVICED, THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS COMPLETELY RUSTED AND CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE PROBLEM WAS CONFIRMED BUT IT WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.

Mileage: 80,000

2004 CHRYSLER PACIFICA SUBFRAME IS SEVERELY ROTTING. MY MECHANIC SAID IT IS WORST HE HAS SEEN IN OVER 20 YEARS IN BUSINESS. CHRYSLER DOESN'T WANT TO DO ANYTHING ABOUT IT. I NOTED OTHER SIMILAR COMPLAINTS AT WWW.COMPLAINTSBOARD.COM AFTER PUTTING IN "PACIFICA." MY MECHANIC AS WELL AS A CHRYSLER MECHANIC SAID IT IS DANGEROUS TO DRIVE.*TR

Mileage: 64,300

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CRADINE WHERE THE ENGINE WAS HOUSED HAD RUST HOLES. A MECHANIC STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION AND WAS DANGEROUS TO DRIVE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000.

Mileage: 104,000

2004 CHRYSLER PACIFICA SUB-FRAME RUSTING. CAR HAS APPROXIMATELY 75,000 MILES AND IS 6 YEARS OLD. THE SUB-FRAME IS RUSTED TO THE POINT MY MECHANIC IS AFRAID THE ENGINE COULD DROP ONTO THE ROAD. HE DOES NOT BELIEVE THERE IS ANY REASON WHY THIS AMOUNT OF CORROSION SHOULD OCCUR IN A CAR THAT IS ONLY 6 YEARS OLD. HE STATES IT IS A VERY SERIOUS SAFETY HAZARD. *TR

Mileage: 75,000

WAS DOING OIL CHANGE AND NOTICED A HOLE IN SUB FRAME/ENGINE CRADLE. PREVIOUS OIL CHANGE NOTICED NOTHING OTHER THAN SOME RUST SPOTS ON PAINT. METAL IS VERY THIN ON THE CROSS MEMBER FOR A SUBFRAME THAT HOLDS ENGINE IN PLACE. THE SUB FRAME THAT RUNS TO THE FRONT MOUNT AND REAR MOUNT IS MUCH HEAVIER. SEEN HUNDREDS OF COMPLAINTS ONLINE. THIS SEEMS TO BE A DESIGN FLAW RATHER THAN NORMAL WEAR. IF THIS WAS TO FAIL IT WOULD CAUSE SERIOUS INJURY OR DEATH. OEM PART IS OVER $3000, CAN BUY FROM SALVAGE YARD BUT WILL HAVE SAME PROBLEM. *TR

Mileage: 87,252

THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE IS SEVERELY CORRODED. THE SUBFRAME STRUCTURE IS CLOSE TO TOTALLY PULLING AWAY FROM THE PORTION THAT CONNECTS TO THE VEHICLE AT THE SUBFRAME WELDS AND THE VEHICLE PULLS TO THE RIGHT. IF THIS HAPPENED AT SPEED, A MAJOR ACCIDENT WOULD OCCUR. THE DRIVER'S SIDE IS FINE. MY ANALYSIS LEADS ME TO BELIEVE THAT THE AIR CONDITIONING CONDENSATE DRIPPING ONTO THE SUBFRAME HAS CAUSED THE CORROSION. *TR

Mileage: 84

I BOUGHT A USED 2004 PACIFICA FROM FLAGLER CHRYSLER IN PALM COAST, FL AND THE SUBFRAME HAS RUSTED THROUGH SO THAT IT IS DANGEROUS FOR ME TO DRIVE. I CONTACTED THE DEALER AND THEY SAY IT'S BECAUSE IT'S A NEW YORK VEHICLE BUT THE SALESMAN TOLD ME IT WAS A FLORIDA VEHICLE. I GREW UP IN MICHIGAN AND NEVER SAW A CAR RUST LIKE THIS! *TR

Mileage: 93,000

2004 CHRYSLER PACIFICA WITH 86,000 MILES HAS A RUSTED OUT SUB-FRAME AND CAR WAS DEEMED UNSAFE TO DRIVE. *TR

Mileage: 86,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE FRONT SUB-FRAME HAS RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AND THEY CONFIRMED THAT THE SUB FRAME WAS RUSTED. THE DEALER TOOK PICTURES AND INFORM THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE DEALER STATED THEY WILL CONTACT THE MANUFACTURER TO CHECK IF THERE ARE ANY WARRANTY FOR THIS FAILURE. THE MANUFACTURER STATED THEY WILL PAY 50% OF THE COST OF THE REPAIRS BUT THE CONTACT WOULD HAVE TO PAY THE OTHER 50% . THERE ARE NO RECALLS OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE DEFECTIVE REAR BUMPER CLIPS WERE BEING REPLACED THE MECHANIC STATED THAT THE ENGINE CRADLE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER TOOK REPORT 19897979 AND STATED THAT SHE WOULD RECEIVED A CALL BACK. THE FAILURE AND THE CURRENT MILEAGE WERE 117,000.

Mileage: 117,000

FRONT RIGHT SIDE OF THE VEHICLE CHRYSLER PACIFICA 2004 SHOOK AT SPEEDS GREATER THAN 50MPH. THIS HAPPENED ON A FRIDAY NIGHT. TOOK IT TO CHRYSLER DEALER ON MONDAY MORNING. DEALERSHIP CALLED AT 4:45PM THAT DAY AND TOLD ME THAT THE MOTOR MOUNTS HAD ROTTED OUT AND THE CAR WAS DANGEROUS TO DRIVE. PRELIMINARY ESTIMATE $2,200. TODAY (FRIDAY) I WAS TOLD TO COME AND GET MY VEHICLE AS IT WAS REPAIRED. COST: IN EXCESS OF 2,400. RESEARCHED ON THE INTERNET...SIMILAR COMPLAINTS...DEFECT? THE SERVICE MANAGER SAID I WAS LUCKY TO HAVE DRIVEN WITHOUT A SAFETY INCIDENT. I WILL ASK FOR OLD PART WHEN I PICK UP THE CAR. *TR

Mileage: 60,000

I HAVE A 2004 CHRYSLER PACIFICA WITH 50,000 MILES ON IT AND I HAD IT INSPECTED LAST MONTH 7/23/2010 AND FOUND THAT THE FRONT SUB FRAME IS RUSTED OUT AND CHRYSLER DOESNT WANT TO DO ANYTHING ABOUT IT. THIS IS A CROCK OF #$*?! THIS IS A SAFETY ISSUE AND IT NEEDS TO BE CORRECTED. I HAVE SEEN THERE IS SO MANY PACIFICAS WITH THIS PROBLEM WHAT IS IT GOING TO TAKE FOR THEM TO FIX IT. MAYBE ACCIDENTS OR EVEN DEATH THIS IS PRETTY BAD. IM NOT GOING TO STOP HERE BECAUSE I HAVE 5 CHILDREN AND THIS IS NOT A SAFE CAR. *TR

Mileage: 50,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA . THE CONTACT STATED THAT HE PUT THE VEHICLE ON A RAMP AND NOTICED THAT THE SUB FRAME WAS COVERED WITH RUST AND FALLING APART. THE DEALER WAS CONTACTED AND STATED THAT ONCE THEY RECEIVED A PICTURES OF THE FRAME THAT THE DEALER WILL LOOK INTO HIS CASE. THERE WERE NO DIAGNOSIS OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 69405.

Mileage: 69,405

I'M JUST ANOTHER OWNER OF A 2004 CHRYSLER PACIFICA (86,000MILES)WITH A RUSTED OUT SUB FRAME AND HAVE JUST BEEN GETTING THE SAME RUN-AROUND AND A BUNCH OF SORRY'S FROM THE COMPANY AND DEALERS, SOMEONE WILL HAVE TO GET HURT OR KILLED BEFORE SOMETHING IS DONE THAT'S THE WAY IT WORKS LAST CHRYSLER I'LL EVER BUY EVER OR ANYONE I CAN REACH OUT TO JUNK!!!!!!!!!!!! *TR

Mileage: 86,000

RUSTED FRAME ON 2004 PACIFICA. *TR

Mileage: 67,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS ATTEMPTING A TURN WHILE DEPRESSING THE BRAKES WHEN THERE WAS AN ABNORMAL THUMP FROM THE FRONT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WELDING OF THE SUB FRAME WAS FRACTURED AND SEVERELY RUSTED. THE AUTHORIZED DEALER ALSO SPECULATED THAT THERE WAS A POSSIBILITY THAT THE ENGINE COULD FALL OUT FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 11/19/10. *LJ THE CONSUMER STATED WHEN THE FRAME WAS REMOVED, THE STEEL WAS VERY THIN AND SOME OF THE STEEL HAD COMPLETELY RUSTED AWAY. UPDATED 11/26/10*JB

Mileage: 80,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRAME (ENGINE CRADLE) WAS RUSTED THROUGH WHICH COULD HAVE CAUSED THE ENGINE TO FALL OUT. HE NOTICED THE RUST WHEN HE WAS CHECKING THE VEHICLE HIMSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE VEHICLE WAS REPAIRED ACCORDING TO THE EXTENDED WARRANTY. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 76,503. THE FAILURE MILEAGE WAS APPROXIMATELY 76,400.

Mileage: 76,400

2004 CHRYSLER PACIFICA SUB-FRAME IS COMPLETELY RUSTED THROUGH ON THE RIGHT SIDE IN FRONT. WAS TOLD BY DEALERSHIP THAT THE VEHICLE IS UNSAFE TO DRIVE. CHRYSLER NEEDS TO TAKE RESPONSIBILITY OF THIS MAJOR ISSUE. I AM NOT THE ONLY OWNER WHO IS EXPERIENCING THIS PROBLEM, SOMETHING IS DRASTICALLY WRONG! *TR

Mileage: 81,499

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS INFORMED THAT THE PASSENGER SIDE SUB-FRAME WAS SEVERELY RUSTED AND CORRODED. THE DEALER PROVIDED PICTURES OF THE FAILURE TO THE MANUFACTURER. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE HOW TO PROCEED WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

FRONT SUBFRAME OF OUR CHRYSLER PACIFICA IS RUSTED ALL THE WAY THROUGH CAR IS MAKING A CLANK NOISE AND IS UNSAFE TO DRIVE WITH 80,000 MILES HAVE HEARD OF MANY MANY CASES OF THIS, THE SUSPENSION CALL BREAK OFF THE CAR OR THE MOTOR CAN FALL DOWN. *TR

Mileage: 80,000

LOUD NOISES HEARD IN THE FRONT OF OUR 2004 CHRYSLER PACIFICA. WENT TO OUR DEALERSHIP TO HAVE THE NOISE INVESTIGATED AND LEARNED THAT OUR SUBFRAME HAD RUSTED OUT. THE COST TO REPAIR WOULD BE NEARLY $3500. CHRYSLER WAS CONTACTED,BUT REFUSED TO FIX THE PROBLEM,SAYING THE MANUFACTURERS WARRANTY HAD RUN OUT. I AM STUCK WITH A CAR THAT IS UNSAFE TO DRIVE,AND NO RECOURSE. I KNOW I AM NOT ALONE, THAT THIS IS A SERIOUS PROBLEM FOR MANY OTHER 2004 PACIFICA OWNERS AS WELL. THE SUBFRAME OF A CAR THAT IS 6 YEARS OLD SHOULD NOT BE RUSTED THROUGH. MY FATHER DABBLES IN OLD CAR RESTORATION,AND HIS 40-50 YEAR OLD CARS DO NOT HAVE THE RUST ISSUES I HAVE! CHRYSLER NEEDS TO ACKNOWLEDGES THIS DEFECT, AND FIX IT BEFORE SOMEONE IS SERIOUSLY HURT. *TR

TOOK MY 2004 CHRYSLER PACIFICA TO THE INSPECTION POINT FOR INSPECTION AND REREGISTRATION. THE INSPECTOR PULLED THE VEHICLE OVER THE PIT AND SAID WE'VE GOT A MAJOR PROBLEM, THE FRONT END SUB-FRAME IS RUSTED THROUGH AND THE VEHICLE IS "UNSAFE TO OPERATE". I WENT INTO THE PIT SO THE INSPECTOR COULD SHOW ME THE PROBLEM AND THE WHOLE PASSENGER SIDE OF THE SUB-FRAME BEAM HAD RUSTED THROUGH. THE INSPECTOR STATED THAT THE PIECE HELD THE ENGINE AND FRONT END TO THE VEHICLE AND IF IT BROKE I'D LOSE IT ALL. I TOOK THE VEHICLE TO THE CHRYSLER DEALER AND GOT THE WORD BACK THIS MORNING THAT NEITHER CHRYSLER NOR THE MILITARY EXCHANGE NEW CAR SALES WOULD COVER THE REPAIRS SINCE THE CAR WAS ALMOST 6 YEARS OLD (CURRENT MILEAGE: 85600). NO SIGN OF DAMAGE OR RUST WAS REPORTED AT THE INSPECTION TWO YEARS AGO. *TR

Mileage: 85,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING A ROUTINE OIL CHANGE PERFORMED ON THE VEHICLE, THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE ENTIRE SUB FRAME NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT WHEN DRIVING OVER A BUMP IN THE ROAD OR ANY UNEVEN ROAD SURFACE AT 60 MPH, THE VEHICLE WOULD SWAY BACK AND FORTH. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

Mileage: 85,000

FRONT SUB FRAME OF MY 2004 CHRYSLER PACIFICA IS RUSTED TO THE POINT WHERE SAFETY IS AN ISSUE. *TR

Mileage: 79,169

AFTER BRINGING MY VEHICLE IN FOR A CLUNKING NOISE IN THE FRONT END THE MECHANIC DISCOVERED MY ENGINE CRADLE ON MY 2004 CHRYSLER PACIFICA WITH 108,000 MILES IS FALLING APART AND RUSTING THROUGH. I CONTACTED CHRYSLER AND THEY WOULD NOT DO ANYTHING AS THE VEHICLE IS OVER THEIR 5 YEAR/100,000 MILE WARRANTY. UPON FURTHER RESEARCH I HAVE SEEN SEVERAL CASES OF THIS SAME ISSUE IN CANADA THAT IS BEING COMPLETELY FIXED BY CHRYSLER. ALSO THERE WAS A CASE IN THE UNITED STATES THAT WAS REPAIRED BY CHRYSLER AS WELL. AT 6 YEARS OLD AND ONLY 108,000 MILES MY VEHICLE CAN FALL APART UNDERNEATH AT ANY MOMENT AND THAT IS UNACCEPTABLE, ESPECIALLY SINCE THIS PROBLEM IS BEING FIXED WITHOUT QUESTION IN CANADA. *TR

Mileage: 108,000

I HAVE HAD MY 2004 CHRYSLER PACIFICA FOR 5 YEARS. IN THOSE 5 YEARS I'VE HAD TO REPLACE THE FRONT BUMPER 3 TIMES. ALL THREE TIMES IT WAS DURING WINTER DURING SNOW FALL. I SPOKE TO SOMEONE AT AN AUTO BODY THIS TIME AROUND AND HE TOLD ME THAT IT IS AN ISSUE HE HAS SEEN WITH THE PACIFICA WHERE IF TOO MUCH WEIGHT IS PUT ON THE FRONT BUMPER, IT COMES OFF. THIS COULD POTENTIALLY CAUSE AN ACCIDENT IF IT COMES OFF WHILE DRIVING. I CONTACTED CHRYSLER AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO FOR ME AS THE WARRANTY WAS UP AND THERE WAS NO RECALL. I AM NO LEFT HAVING TO FIX THIS AGAIN FOR THE THIRD TIME. *TR

FLAT TIRE LED US TO THE MECHANIC ONLY TO FIND THE SUB-FRAME/ENGINE CRADLE WAS COMPLETELY ROTTED THROUGH ON PASSENGER SIDE. IT WAS ALSO ROTTED AND ABOUT TO BREAK ON DRIVER SIDE. *TR

Mileage: 94,550

I TOOK MY 2004 CHRYSLER PACIFICA, WITH 92,000 MILES, TO GET NEW TIRES AFTER FAILING INSPECTION BECAUSE OF THE TIRES. AFTER THEY PUT NEW TIRES ON, THEY DISCOVERED THAT THEY COULD NOT ALIGN THEM BECAUSE THE SUBFRAME WAS COMPLETELY RUSTED THROUGH. THE MECHANIC STRONGLY ADVISED THAT I NOT DRIVE MY CAR HOME BECAUSE IT WAS SO UNSAFE AND COULD BREAK AT ANY TIME. THE ONLY WAY TO FIX IT IS TO HAVE A NEW SUBFRAME PUT IN. I HAVE NOT DECIDED WHETHER IT IS WORTH SPENDING THOUSANDS TO REPLACE THE CORRODED FRAME. *TR

Mileage: 92,000

WHILE HAVING MY FRONT END INSPECTED ON MY 2004 CHRYSLER PACIFIC, THE TECHNICIAN FOUND THE FRAME THAT HOLDS THE ENGINE WAS RUSTED ON THE SUB FRAME. HE ADDED NOT TO DRIVE VEHICLE, EXCEPT TO A DEALER SHIP TO HAVE THE FRAME FIX. THE DEALER SAID IT WOULD COST AROUND $4000 DOLLARS AND YOU COULD NOT DRIVE THE VEHICLE. *TR

Mileage: 38,000

THE SUB FRAME IS ROTTING, HAS A HOLE THE SIZE OF MY FIST AND A CRACK. *TR

Mileage: 91,000

2004 CHRYSLER PACIFICA WITH 72,000 MILES. ABOUT THREE MONTHS AGO STARTED HEARING A CLUNKING NOISE WHILE CAR WAS CHANGING GEARS. I STARTED DOING SOME RESEARCH ON WHAT THE PROBLEM MIGHT BE.I FOUND THAT A LOT OF OTHER OWNERS WERE HAVING PROBLEMS WITH THEIR MOTOR MOUNTS. I PUT MY CAR ON A LIFT TO INSPECT IT AND THERE WAS FLUID LEAKING FROM AROUND THE MOTOR MOUNTS. THE BUSHINGS WERE COMPLETELY BUSTED AND BROKEN. WHEN I TRIED TO GET NEW PARTS, THE DEALERSHIP SAID THEY WERE NOT COVERED UNDER WARRANTY AND WERE ON BACKORDER INDEFINITELY. THEY SAY THAT I SHOULD JUST DRIVE IT UNTIL THEY GET PARTS. I HAVE FOUND OUT FROM JUST ABOUT EVERY OWNER OF A PACIFICA THAT THEY TOO HAVE HAD TO REPLACE THEIR MOTOR MOUNTS AS WELL, AT THEIR OWN EXPENSE.(AROUND $500) SOMETIMES TWICE. WHY HASN'T CHRYSLER ADDRESSED THIS AS A DEFECT? THIS IS A VERY COSTLY AND DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 68,000

I OWN A 2004 CHRYSLER PACIFICA AND IT JUST TURNED 60,000 MILES THIS WEEK. I BROUGHT THE CAR IN TO MY MECHANIC FOR AN OIL CHANGE. HE CALLED ME 1/2 HOUR LATER AN INFORMED ME THAT MY CAR IS UNSAFE TO DRIVE. HE INFORMED ME HE FOUND THAT THERE WAS "SEVERE FRAME CORROSION" UNDER THE ENGINE NEXT TO THE STEERING RACK BOLT (THERE IS A RUST HOLE STRAIGHT THROUGH). I WOULD HAVE TO REPLACE THE WHOLE FRONT FRAME OF THE CAR BEFORE IT CAN BE DRIVEN. I MADE AN APPOINTMENT WITH CHRYSLER (SPOKE WITH SERVICE MANAGER) AND THEY WILL BE LOOKING AT THE CAR ON TUESDAY 12/22/2009 BUT THEY ALREADY INFORMED ME THERE IS NOTHING THEY CAN DO BECAUSE IT ISN'T A WARRANTY PROBLEM. MY FEAR IS THAT OTHER PEOPLE WITH THE SAME CAR ARE UNAWARE OF THIS PROBLEM AND THEY COULD BE SERIOUSLY INJURED OR DIE WHILE DRIVING THE CAR. PLEASE HELP! *TR

Mileage: 60,068

COMPLAINT ABOUT MY 2004 CHRYSLER PACIFICA. AT 70,000 MILES I DISCOVERED THAT THE ENGINE CRADLE CORRODED THROUGH IS CERTAIN AREAS AND HEAVILY RUSTED IN OTHER AREAS. WHEN DISCOVERED I WAS ADVISED NOT TO DRIVE IT ANY FURTHER FOR FEAR OF THE ENGINE OR SUSPENSION FALLING OUT. MY FIRST QUOTE WAS FOR $4000.00 HOWEVER, WITH THE HELP OF A NEPHEW WE ACCOMPLISHED THE REPLACEMENT OF ENGINE CRADLE FOR $2600.00. FOR THIS CONDITION TO DEVELOP ALMOST SEEMS CRIMINAL. I PREVIOUSLY WAS A FORENSIC PHOTOGRAPHER FOR PERSONAL INJURY CLAIMS AND IN FACT WORKED FOR ATTORNEYS WHO REPRESENTED CHRYSLER IN LAW SUITS. IT MY MANY (35) YEARS EXPERIENCE, I NEVER WITNESSED THIS EXTENSIVE CORROSION ON A RELATIVELY NEW VEHICLE. I HOPE THIS COMPLAINT WILL ALLOW ME TO ATTACH PHOTOS. *TR

Mileage: 70,000

FRAME AT RIGHT FRONT HOLDING ENGINE AND WHEEL ASSEMBLY RUSTED THROUGH ON MY 2004 CHRYSLER PACIFICA. SOMETHING LIKE THIS SHOULD NEVER HAPPEN ON A 4 1/2 YEAR OLD CAR WITH 43,780 MILES ON IT, AND ALWAYS KEPT IN THE GARAGE, AND PROMPTLY SERVICED AT ALL TIMES. THE SAME PROBLEM HAPPENED RECENTLY TO OUR FRIENDS ON THEIR 2004 CHRYSLER PACIFICA, THIS DEFINITELY IS A PROBLEM ON THOSE CARS. I'M SURE THAT IF THAT HAPPENED ON TWO CARS THERE ARE MOST LIKELY A LOT MORE ON THE ROAD WAITING FOR A DISASTER TO HAPPEN. THE DEALER AND HIS STAFF THAT SERVICED MY CAR ADVISED ME NOT TO DRIVE IT ANY MORE. SINCE THERE WAS NO NEW PART AVAILABLE FOR SEVERAL WEEKS I HAD TO BUY ANOTHER CAR. CHRYSLER INFORMED THE DEALER THAT PART IS NOT COVERED UNDER WARRANTY EVEN UNDER THE EXTENDED WARRANTY I PURCHASED . *TR

Mileage: 43,780

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THERE WAS A CRACK IN THE A FRAME ON THE VEHICLE. AN AUTO CENTER MECHANIC ADVISED HER THAT THERE WAS A CRACK IN THE A FRAME WHILE CHANGING THE OIL. THE DEALER CONFIRMED THAT THERE WAS A CRACK IN THE A FRAME AND THE REPAIR COST WOULD BE $1900. THE CONTACT STATED THAT SHE COULD NOT AFFORD TO PAY TO HAVE THE FRAME REPAIRED. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 60,631.

Mileage: 60,631

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING HE HEARD A GRINDING NOISE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN CONCLUDED THAT THE SUB-FRAME CRACKED FROM CORROSION. HE THEN ADDED THAT IT WOULD COST $3000.00 TO REPLACE THE VEHICLE. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT BECAUSE THE WARRANTY EXPIRED, NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

Mileage: 75,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. ON SEPTEMBER 6, 2009, WHILE DRIVING 45 MPH, THE FRONT BUMPER FELL OFF OF THE VEHICLE. THE CONTACT HAS NOT NOTIFIED THE DEALER OR MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 32,000.

Mileage: 32,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE SUB FRAME THAT HOLDS THE ENGINE IN PLACE, THE SUSPENSION AND THE STEERING ARE COVERED WITH RUST. THE MECHANIC CONFIRMED THAT RUST WAS ON THE SUB FRAME. THE DEALER REQUESTED WARRANTY INFORMATION FROM THE MANUFACTURER AND WAS ADVISED THAT THE WARRANTY THAT COVERED RUST HAD EXPIRED. THE CONTACT IS RESPONSIBLE FOR PAYING THE REPAIR COST. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

WE WERE TOLD LAST WEEK THAT THE MOTOR MOUNTS ON OUR 2004 CHRYSLER PACIFICA WERE GONE. NOT BROKEN.... GONE. I HAD NOTICED SOME FRONT END SHAKING WHEN I HIT THE BRAKES AT A HIGH RATE OF SPEED. I ALSO NOTICED THAT THE ENGINE WAS LOUD WHEN I WOULD HIT THE ACCELERATOR FROM A STOP. OUR MECHANIC DISCOVERED THAT THE MOTOR MOUNTS WERE MISSING AND CAUSING THE ISSUES. EVERY TIME I HIT THE GAS, THE ENGINE JUMPS UP A COUPLE OF INCHES. MY MECHANIC CALLED AROUND AND WAS UNABLE TO GET HIS HANDS ON ANY MOTOR MOUNTS AT THIS TIME. HE WAS TOLD THAT THEY ARE ON BACKORDER AT THIS TIME. I HAVE BEEN DOING SOME RESEARCH AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH PACIFICAS. I HAVE FOUND A SITE, WWW.TOPIX.COM, HAS A FORUM OPEN TO LIST THE ISSUES WITH THESE CARS. OVER THE LAST COUPLE OF YEARS, MANY PEOPLE HAVE STATED THAT THIS PART IS ON BACK ORDER AND CAN'T BE FOUND ANYWHERE. ONE PERSON ALSO SAID THAT CHRYSLER IS NOT MAKING THE PART ANY MORE. I FIND THIS TO BE POOR BUSINESS ON CHRYSLER'S PART. I TRY TO BUY AMERICAN, BUT I HAVE TO BE HONEST.... MY CONFIDENCE IS FAILING HERE. I FEEL CHRYSLER SHOULD DO THE 'RIGHT THING' AND MAKE GOOD TO ALL THE PACIFICA OWNERS WHO ARE HAVING THIS SAME ISSUE. AT THE VERY LEAST, MAKE THE PART!!!!!! *TR

Mileage: 107,692

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT TOOK HER VEHICLE IN FOR A ROUTINE INSPECTION, BUT IT FAILED DUE TO EXCESSIVE RUST ON THE FRAME. THE DEALER REFERRED HER TO A WARRANTY SPECIALIST AND WAS INFORMED THAT THE VEHICLE EXCEEDED ITS WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 87,000.

Mileage: 87,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE THE STEERING WHEEL SHAKES WHILE DRIVING 65 MPH. IN ADDITION, A NAIL WAS FOUND IN THE TIRE. THE DEALER STATED THAT INNER TIE RODS AND TIRE BALANCING WERE NEEDED. THEY FURTHER STATED THAT THE ENGINE CRADLE WAS CORRODED. THE DEALER TOOK PICTURES TO SEND TO THE MANUFACTURER SO THEY COULD BE ADVISED ON HOW TO PROCEED. THE CONTACT IS CURRENTLY WAITING ON A RETURN PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

LOUD CLUNKING NOISE COMING FROM ENGINE DURING STARTS, STOPS, AND TURNS. DISCOVERED THE NOISE IS RELATED TO WEAK MOTOR MOUNTS CRACKING AND BREAKING. THROUGH ONLINE RESEARCH I HAVE DISCOVERED HUNDREDS OF SIMILAR COMPLAINTS ABOUT CHRYSLER PACIFICA MOTOR MOUNTS. THEY ARE NOT UNDER WARRANTY AND THE PARTS ARE NOT AVAILABLE DUE TO BACKORDER ISSUES. THIS IS A HUGE SAFETY ISSUE AS MOTORS CAN COME LOOSE DURING AN ACCIDENT NOT TO MENTION POTENTIAL DAMAGE TO OTHER PARTS OF THE VEHICLE DUE TO THE LOOSE MOTOR. CHRYSLER NEEDS TO INITIATE A RECALL TO REPLACE THE MOTOR MOUNTS. *TR

Mileage: 55,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A ROUTINE OIL CHANGE, SHE WAS INFORMED THAT THE PASSENGER SIDE CRADLE WAS CORRODED. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SUBFRAME WOULD NEED TO BE REPLACED AT THE COST OF $4,000. THE CURRENT AND FAILURE MILEAGES WERE 33,900. UPDATED 12/09/09 *BF UPDATED 12/10/09.*JB

Mileage: 33,900

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HAS BEEN TAKING HIS VEHICLE TO THE DEALER FOR AN OIL CHANGE AND SERVICE EVER SINCE IT WAS PURCHASED. THE DEALER STATED THAT THE FRAME OF HIS VEHICLE WAS RUSTED THROUGH AND FAILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE CONTACT MUST PAY FOR THE REPAIR COSTS. THE DEALER NEVER WARNED HIM OF ANY FAILURES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE IS STILL AT THE DEALER AWAITING REPAIR. THE FAILURE MILEAGE WAS 71,000. UPDATED 02/06/09 *BF THE VEHICLE PULLED TO THE LEFT. THE DEALER PERFORMED AN ALIGNMENT AND REPLACED THE TIE ROD ENDS. UPDATED 02/06/09. *JB

Mileage: 71,000

WENT IN FOR AN OIL CHANGE AND WAS ASKED TO COME INTO THE SHOP (TATE) GLENBURNIE, MD AND WAS SHOWN THE FRAME OF MY CAR ON THE PASSENGER SIDE WAS RUSTED OUT AND ACTUALLY SPLIT. WAS TOLD IT'S NOT COVERED BY CHRYSLER AND A NEW FRAME WAS $3,000.00 PLUS LABOR OF ABOUT $1,000.00. WAS TOLD THE CAR WAS UNSAFE TO DRIVE. HAD TO RENT A CAR TILL I FIGURE OUT WHAT TO DO. *TR

04 CHRYSLER PACIFICA WAS STRUCK ON THE PASSENGER SIDE BY A SEMI, AS A RESULT OF THAT THE PACIFICA THEN STRUCK THE GUARD RAIL ON ITS DRIVERS SIDE. THE IMPACT WAS GREAT ENOUGH TO BREAK MULTIPLE WINDOWS, TAKE A TIRE COMPLETELY OFF ITS RIM, AND YET THE SIDE AIRBAGS DID NOT COME OUT. *TR

2004 CHRYLSER PACIFICA ENGINE CRADLE RUSTED OUT, TIE ROD REPLACED ABOUT ONE YR AGO. DEALER WON'T COVER COST D/T WARRANTY EXPIRED. 53,000 MILES ON CAR. MAJOR SAFETY ISSUE D/T ENGINE/TRANS COULD FALL OUT WHILE DRIVING. INSTRUCTED ONLY TO DRIVE CAR IF NECESSARY. AVOID BUMPS! HAVE FOUND MULTIPLE C/O ON INTERNET ON SAME MATTER. I SHOULD NOT HAVE TO PAY FOR POOR QUALITY OF METAL USED ON FRAME WORK. *TR

Mileage: 52,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. HE TOOK THE VEHICLE TO A MECHANIC TO INSPECT THE TRANSMISSION. THE DIAGNOSIS WAS THAT THE ENTIRE FRONT END OF THE VEHICLE HAD ROTTED OUT AND DROPPED TWO TO THREE INCHES BELOW THE ENGINE. THE COST OF THE REPAIR WAS $4,000, IN WHICH THE DEALER WAS WILLING TO PAY FOR HALF. THE CURRENT AND FAILURE MILEAGES WERE 126,000. UPDATED 09/17/08. *LJ UPDATED 09/25/08. *JB

Mileage: 126,000

POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR

Mileage: 58,000

THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR

DASH IS CRACKING, IN THE CENTER, STARTING FROM THE WINDSHIELD AND GOING TOWARDS THE PASSENGER COMPARTMENT. DASH BULGING ON DRIVER'S SIDE AT WINDSHIELD. *TR

Mileage: 60,000

POWER LIFTGATE BEGINS FAILING IN COOL WEATHER (APPROX 40 DEGREES F). LIFTGATE WILL FAIL TO LATCH AND WILL DRAIN BATTERY. *JB

Mileage: 36,000

I LEASE A 2004 PACIFICA WITH APPROX 30,000 ON THE VEHICLE. SEVERAL WEEKS AGO WHILE DRIVING UP AN INTERSTATE HIGHWAY I FELT A FRONT VIBRATION AND SUDDENLY HEARD A LOUD THUMP. I IMMEDIATELY EXITED MY CAR TO SEE IF I HAD A FLAT TIRE AND NOTICED THAT WHAT HAD MADE THE NOISE WAS FROM LOSING THE BOTTOM HALF OF MY FRONT BUMPER. I DROVE DIRECTLY TO MY DEALER WHEREBY THE FRONT WAS INSPECTED AND REFERRED TO THE DISTRICT PARTS MANAGER FOR CHRYSLER. I HAVE JUST RECEIVED WORD FROM CHRYSLER THAT THEY, NOR THE DEALER, WILL COVER THIS 'LOST PART' BECAUSE I NEVER RETRIEVED IT FROM THE INTERSTATE WHERE IT WAS LYING IN THE MIDDLE OF THE ROAD AND HAD ALREADY BEEN RUN OVER BY AT LEAST ONE OR TWO 18 WHEELER TRUCKS. I FURTHERED WHETHER CHRYSLER EXPECTED ME TO PICK UP THIS LARGE PIECE IN MY BUSINESS ATTIRE OR MORE IMPORTANTLY RISK MY LIFE IN DOING SO BECAUSE IF I HAD RETRIEVED THE PIECE FROM THE HIGHWAY THEN THEY WOULD CONSIDER IT UNDER WARRANTY. I ACTUALLY HAD THE CAR IN FOR A ROUTINE 3000 MILE INSPECTION 1 WEEK PRIOR TO THIS INCIDENT AND WOULD HAVE EXPECTED THAT SOMETHING LIKE THIS WOULD HAVE BEEN NOTED BY THE MECHANIC. CHRYSLER SAY'S THAT THEY BACK THEIR DEALERS WHICH NATURALLY SOLICITED A RESPONSE FROM ME THAT THEY SHOULD RATHER BACK THEIR CUSTOMERS FIRST. CHRYSLER BROADCASTS AN EXCELLENT BUMPER TO BUMPER WARRANTY AND OTHER THAN MY FAN BELT FAILING WITHIN TWO MONTHS SINCE TAKING POSSESSION OF THE CAR I HAVE NOT USED THE WARRANTY. *NM

MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB

Mileage: 34,000

1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB

Mileage: 34,000

I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE RAN OVER A LARGE METAL OBJECT. LEAKS ON DRIVER SIDE WHEN RAINING WARPED ROTORS AT 35,000 MILES FUEL GAUGE NEEDLE WILL PLUNGE FROM F TO E WHEN THERE IS A LEAST HALF TANK OF GAS. I HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS, THEY CAN NEVER DUPLICATE THE PROBLEM NOISES TO DIAGNOSE OR FIX. *NM

2004 PACIFICA LOWER FRONT BUMPER COVER FELL OFF WITHOUT ANY PRIOR WARNING. *TS ***NAR*** THE BUMPER COVER WAS RUN OVER BY THE CONSUMER'S VEHICLE AND SEVERAL SEMI TRAILERS REDUCING IT TO FRAGMENTS. THE COVER, FOG LIGHTS, SIDE REFLECTORS AND LICENSE PLATE WERE COMPLETELY DESTROYED. THE DEALER REQUESTED THAT CHRYSLER COVER THE COST OF THE REPAIRS BUT THEY REFUSED. *NM

2005 CHRYSLER PACIFICA HAS SHARP EDGES CAUSING CONSUMER TO HAVE BRUISES ON LEG WHEN EXITING VEHICLE. *TS THE VEHICLE WAS A RENTAL. THE LOWER INNER EDGE OF THE DRIVER'S DOOR HAD AN EXTREMELY SHARP EDGE. HE EDGE CUT THE CONSUMER LEG ON TWO OCCASIONS AS HE EXITED THE VEHICLE. *NM

DT: THE CONSUMER STATED THAT THE 2004 CHRYSLER PACIFICA HAS A VISIBILITY PROBLEM ON THE WINDSHIELD. THE STRUCTURE IS SO THICK THAT THE CONSUMER HAS A PROBLEM SEEING ON EITHER SIDE OF THE WINDSHIELD. THE CONSUMER STATES THAT HAS HAD TWO CRASHES BECAUSE HE COULD NOT SEE THROUGH THE WINDSHIELD. THE CONSUMER SAYS THAT WHEN MAKING A TURN VISION IS BEING BLOCKED BY THE POST BETWEEN THE WIN SHIELD AND THE SIDE WINDOW. ALSO, THE CONSUMER INSISTS THAT VISION IS BLOCKED BY THE SIDE VIEW MIRRORS ON THE CAR. THE CONSUMER HAS TAKEN THE CAR BACK TO THE DEALERSHIP. THE CONSUMER WANTS TO TRADE THE CAR IN BECAUSE HE CAN NOT SEE VERY WELL. THE DEALER DOES NOT WANT TO DO ANY TRADING ON THE VEHICLE. THE CONSUMER HAS WRITTEN TO CHRYSLER SO THAT THEY WOULD REIMBURSE THE CONSUMER FOR EXPENSES ON HIS INSURANCE, AND TO TAKE THE CAR BACK. CHRYSLER HAS NOT RESPONDED TO THE LETTER. THERE WERE NO INJURIES. A POLICE REPORT WAS TAKEN ON THE SECOND ACCIDENT.*AK UPDATED (11/04/05) *SC

ON FRIDAY THER 13TH OF MAY I HAD A FLAT TIRE ON MY 2004 PACIFICA (CHRYSLER), THE JACK FAILLED AND CRIPLE UNDER THE LOAD OF MY CAR CAUSING $2000.00 0F DAMAGE, I FOLLOWED THE MANUFACTURE MANUAL.AFTER LOOKING FURTHER INTO THIS I NOTICE THAT WHERE THE JACK WAS POSITION THE FRAME BENT ( PROBALY CAUSE THE JACK TO FAILLED) I HAVE PICTURE I COULD EMAIL YOU. I CONTACTED THE DEALERSHIP AND CHRYSLER AND BOTH ARE NOT LISTENING TO MY SAFETY CONCERNS. THE GENERAL MANAGER OF MY LOCAL DEALERSHIP TOLD ME THAT A SIMILAR INCIDENT HAPPENED TO HIM ON HIS REAR TIRE CHANGE...

Mileage: 14,121

AIR CONDITIONER MAKES HISSING SOUND EVERY FEW SECONDS. DOOR SEALS WERE NOT FITTED PROPERLY, LET WATER LEAK INTO CAR. SEAT MODULE FAILED AFTER ONLY A COUPLE OF WEEKS.*AK

Mileage: 320

CONSUMER STATED THAT THE INSTRUMENT PANEL WAS IMPOSSIBLE TO READ WHEN THE SUN WAS SHINING. IT MADE IT DIFFICULT TO TELL HOW FAST HE WAS TRAVELING OR HOW MUCH FUEL WAS IN THE VEHICLE. THE DEALER HAS BEEN NOTIFIED. *NM *PH

THE FLAP BROKE OFF THE REAR AUTOMATIC GATE AND THE LOCATION OF THE GLOBAL SATELLITE POSITION SYSTEM DISTRACTED THE CONSUMER. *PH

IF THE FRONT WIDOWS ARE ROLLED UP AND REAR WINDOWS ARE ROLLED DOWN AIR PRESSURE INSIDE THE COMPARTMENT CHANGES ABRUPTLY, AND ROOF AND HATCH START BOUNCING. PRESSURE IS SO GREAT THAT ANY PERSON INSIDE THE VEHICLE THEIR EARS WOULD BECOME PAINFUL.*AK