2004 CHRYSLER PACIFICA Suspension Problems

THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COULD DIE. TRYING TO FIND REPLACEMENT AND AM BEING TOLD IT IS SUCH A PROBLEM THAT THERE IS NO PARTS AVAILABLE TO FIX THIS PROBLEM

Mileage: 11,800

VEHICLE WAS TAKEN TO SERVICE. SHOP WOULD NOT WORK ON VEHICLE STATING THE DETERIORATION OF THE SUBFRAME WAS TO EXTENSIVE AND THEY WOULD NOT WORK ON IT. UPON CLOSER INSPECTION SHOWED THE FRAME IN A GREAT STATE OF DECAY, WITH SOME PLACES ONLY BEING HELD TOGETHER WITH THIN STRIPS OF METAL. THESE VEHICLES WERE RECALLED IN THE PAST FOR DEFECTIVE FRAMES HOWEVER NOT ALL WERE RECALLED AND THIS IS ONE VEHICLE THAT WAS NOT. THE MOTOR IN THESE VEHICLES WILL FALL OUT AND COULD CAUSE AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR LOSS OF LIFE. THESE FRAMES ARE DEFECTIVE IN WORKMANSHIP FROM THE FACTORY AND SHOULD BE HANDLED BY THE FACTORY ACROSS ALL 2004-2008 CHRYSLER PACIFICA'S AFFECTED BY DEFECTIVE EQUIPMENT KNOWINGLY INSTALLED BY THE FACTORY THAT WILL LEAD TO AN ACCIDENT AND CAUSE SERIOUS INJURY OR DEATH. THOUSANDS OF THESE VEHICLES ARE ON THE ROAD TODAY WITH OCCUPANTS UNKNOWINGLY DRIVING THESE VEHICLES WHICH ARE "TICKING TIME BOMBS". *TR

Mileage: 167,000

THE FRONT CHASSIS CROSS MEMBER HAS ROTTED OUT. MY 2004 PACIFICA HAS BEEN PARKED IN MY DRIVEWAY OVER 5 YEARS BECAUSE THE CORROSION IS SO BAD I'M AFRAID TO DRIVE IT. I'VE BEEN WAITING FOR A RECALL TO FIX THIS OBVIOUS FACTORY DEFECT. THE ROTTED FRONT CROSS MEMBER WAS POINTED OUT TO ME DURING A STATE INSPECTION IN JUNE OF 2012

Mileage: 75,000

K-FRAME IS ROTTED OUT NOT SAFE TO DRIVE ENGINE COULD FALL OUT

Mileage: 129,700

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE CHECKING FOR THE SWAY BAR LINK UNDER THE VEHICLE, THE CONTACT NOTICED THAT THE SIDE PANEL FRAME WAS CORRODED ALL THE WAY THROUGH. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO DODGE CHRYSLER JEEP (7400 S WESTERN AVE, CHICAGO, IL 60636), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE ON THE HIGHWAY. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 33832631 BEFORE REFERRING THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

WE OWN A 2004 CHRYSLER PACIFICA WITH AROUND 117K MILES ON IT. MY DAUGHTER DRIVES IT. WHILE CHANGING THE ENGINE OIL ON IT LAST WEEKEND, I NOTICED SEVERE CORROSION (PERFORATION ACTUALLY) OF THE VEHICLE ENGINE CRADLE. THE PASSENGER SIDE OF THE CROSS MEMBER IS RUSTED COMPLETELY THROUGH ON THE BOTTOM AND THE DRIVER SIDE IS ABOUT 70% RUSTED THROUGH. AS THIS CROSS MEMBER IS WHAT HOLDS THE ENGINE IN THE VEHICLE AND ACTS AS THE BASE OF THE FRONT SUSPENSION, I DON'T BELIEVE THIS VEHICLE IS SAFE TO DRIVE ANYMORE. SHOULD THIS STRUCTURAL COMPONENT FAIL DURING HIGHWAY DRIVING, I BELIEVE THE VEHICLE WOULD BECOME UNSTABLE AND UNCONTROLLABLE WHICH WOULD BE A HAZARD TO THE DRIVER, PASSENGERS AND OTHER MOTORISTS. YES, WE LIVE IN WISCONSIN (PART OF THE SALT BELT), BUT THIS AMOUNT OF CORROSION ON SUCH A CRUCIAL STRUCTURAL COMPONENT IS CRAZY! THE VEHICLE HAS ONLY BEEN ON THE ROAD FOR 14 YRS AND FOR ONLY 117K MI. I WOULD UNDERSTAND IF THE BODY STARTED TO DETERIORATE IN THAT AMOUNT OF TIME, BUT NOT A SUPPORTING FRAME MEMBER. I DON'T BELIEVE THE ENGINE CRADLE WAS PROPERLY TREATED AGAINST CORROSION, OR THE DESIGN OF THE CRADLE MADE IT SUSCEPTIBLE TO EXCESSIVE LOCALIZED CORROSION AND THE MANUFACTURER SHOULD BE HELD LIABLE FOR REPAIRS.

Mileage: 117,000

SUB FRAME ENGINE CRADLE RUSTED TO THE POINT THE MECHANIC ADVISED IT WAS NOT SAFE TO DRIVE ANY LONGER. JAPANESE METAL COATING ISSUE OR CHRYSLER RECALL NEEDED? I BROUGHT THE VEHICLE IN THINKING I HAVE A CV SHAFT GOING OUT AS IT MADE NOISE WHEN TURNING. THE MECHANIC SHOWED ME THE FRAME ON BOTH SIDE ARE RUSTED THROUGH AND THE FRAME IS TWISTING. THE REPAIR WOULD COST MORE THAN THE WORTH OF THE VEHICLE. WE HAVE OWNED THIS VEHICLE SINCE BRAND NEW AND TAKEN VERY GOOD CARE OF IT. EVEN THE BODY IS RUSTING BADLY. CHECK OUT THE ATTACHED NEWS INVESTIGATION ON THIS ISSUE. HTTP://WWW.WFSB.COM/STORY/26363027/PROBLEM-PACIFICAS-A-DANGER-DESPITE-LACK-OF-RECALL

Mileage: 160,000

BOUGHT MY 2004 PACIFICA FROM A DEALERSHIP USED ON JUNE 5 2017 AT THAT TIME I HAD THE OIL CHANGED AT THE DEALERSHIP THE NEXT DAY. NOTHING SAID ABOUT THE CRADLE ALMOST RUSTED OFF ON RIGHT SIDE. TOOK PACIFICA TO GET TIRES CAUSE I PLANNED A 1500 MILE TRIP IN A FEW DAYS AND WANTED GOOD TIRES. NEEDLESS TO SAY BESIDES $400 IN TIRES I HAD TO PUT $1800 INTO PARTS AND LABOR FOR STRUTS, TIE RODS, ARMS, BRAKE PADS, ROTORS AND VALVE STEMS. WAS SHOWN THE RUSTED CRADLE THAT WAS 3/4 RUSTED THROUGH AND TOLD IT SHOULD GET CHANGED BUT THE VEHICLE WAS SAFE TO TAKE ON MY TRIP. WHILE DRIVING WHEN GOING 25-35MPH WITH MY FOOT ON THE GAS PEDAL IT CHUGS LIKE ITS NOT GETTING GAS AND HAVE ALSO NOTICED IT NOW WHEN GOING 55 AND TAKING MY FOOT OFF THE GAS PEDAL IT DOING THE SAME THING. THERE'S BEEN 4 OR SO TIMES THE FUEL INDICATOR HAS GONE DOWN TO EMPTY AND BACK UP AGAIN ONCE WHILE IDLING IN A CONSTRUCTION ZONE AND ALMOST DIED TWICE. NEEDLESS TO SAY BROUGHT THE VEHICLE TO THE DEALERSHIP FOR AN OIL CHANGE OCTOBER 3, THEY CHANGED OIL AND DID AN INSPECTION- MY VEHICLE IS NO LONGER SAFE AND NEED TO TALK TO THE DEALER WHO SOLD ME THE VEHICLE. RIGHT SIDE OF CRADLE TOTALLY RUSTED OFF. SO WHY DID THEY EVEN SELL THE CAR WHEN THEY KNEW IT WAS UNSAFE OR EVEN SELL ME PART BECAUSE IT WAS UNSAFE? DEALERSHIPS AND TIRE DEALERSHIPS TAKING ADVANTAGE OF OLDER PEOPLE AND WOMEN! I WILL BE GOING INTO BOTH THESE PLACES AND NEEDLESS TO SAY STILL PAYING ON THE REPAIR WITH THEIR CREDIT CARD. I CANNOT DRIVE AN UNSAFE VEHICLE AND PUT A FEW MORE THOUSAND DOLLARS INTO IT. I ALSO HAD A NEW BATTERY PUT IN CAUSE NOT EVEN A WEEK AFTER PURCHASING IT IT WOULDN'T START AND NEEDED AN INTERSTATE BATTERY! I CANNOT BELIEVE CHRYSLER IS BEING SO NEGLIGENT ABOUT PUTTING A RECALL ON THESE VEHICLES. I'VE ONLY OWNED CHRYSLER, DODGE AND PLYMOUTH VEHICLES THE 44YEARS I BEEN DRIVING.

LOWER SUBFRAME (ENGINE CRADLE) RUST-THROUGH SEPARATION. SUBJECT OF SERVICE BULLETINS, I'M TOLD, BUT NO RECALL? WIFE HEARD LOUD POP WHEN BACKING UP, THEN CAR HANDLING BECAME PROBLEMATIC. MECHANIC RAISED CAR AND POINTED OUT RUST-THROUGH OF SUBFRAME.

Mileage: 130,400

ENGINE CRADLE RUSTED OUT TO THE POINT THE ENGINE DROPPED. MY DAUGHTER WAS DRIVING HOME FROM WORK ON I94WEST OUT OF MILWAUKEE WHEN SHE HEARD A CLUNK. SHE WAS ABLE TO DIVE TO OUR RESTAURANT AND PARK. I HAD THE VEHICLE TOWED TO AN AUTO MECHANIC AND THAT IS WHEN HE TOLD ME THAT IT ENGINE CRADLE WAS RUSTED OUT.

Mileage: 150,000

A POPPING SOUND COMING FROM THE FRONT END WHEN TURNING WHILE MAGEING TURNS. IT IS SO LOUD YOU THINK SOMETHING FELL OFF. THIS HAS BEEN HAPPING FOR AT LEAST 4 YEARS I ALWAYS TAKE IT TO THE SHOP AND THEY SAY THEY CAINT FIND ANYTHING WRONG BUT I KNOW IT IS THE SHOP KEEP COMPUTER RECORDS SO I KNOW THEY WILL HAVE THE TIMES I KEPT RETURING WITH THIS PROBLEM IT NEVER DO IT WHEN I TAKE IT SO THEY SAY THEY CAINT DIGONOSE MY PROBLEM. YOU WILL NEVER KNOW WHEN IT WILL MAKE THAT LOUD POPPING SOUND BUT WHEN IT DOSE IT YOU WILL BE STARTELD YOU BECAUSE YOU THINK YOUR WHEEL IS OFF. IT ALSO WILL NOT START OCCASIONALY YOU NEVER KNOW WHEN THIS WILL HAPPEN I REPLACE MY BATTERY EVERY YEAR BECAUSE IT WILL KILL YOUR BATTERY ALL THE TIME .I HAVE REPLACED MY GAS PUMPS THEY WENT OUT 5 YEARS AGO

Mileage: 900,000

EXTENSIVE CORROSION/RUST ON SUB FRAME PLATE HOLDING UP THE ENGINE. DO NOT FEEL SAFE DRIVING BECAUSE IT COULD SNAP AND BREAK AT ANY MOMENT.

I WAS SHOCKED THE MECHANIC AT JIFFY LUBE SHOWED ME PICTURES OF MY PACIFICA AFTER CHANGING ENGINE OIL. THE CRADLE TO SUPPORT THE ENGINE ARE TOTALLY RUSTED AND I CAN NOT DRIVE THIS VEHICLE ANYMORE. I WANT TO FIGURE OUT WHY IT HAPPENS. I FEEL RELIVED I DID NOT GET KILLED WHEN I DIVE TO MINNESOTA TO SEE MY DAUGHTER OFTEN.

Mileage: 160,000

ENGINE CRADLE RUSTED TO THE POINT IT WILL NOT PASS WV INSPECTION AND IS NOT SAFE TO DRIVE.

Mileage: 184,000

WE TOOK OUR 2004 PACIFICA IN FOR ALIGNMENT AND WERE INFORMED THAT THE UNDER CARRIAGE HAD RUSTED THROUGH IN PLACES AND THE MOTOR WAS BARELY BEING HELD IN PLACE. BASICALLY I WAS DRIVING A VERY DANGEROUS ACCIDENT WAITING TO HAPPEN. WE DID PAY OVER 3000.00 TO HAVE THE ENTIRE UNDERCARRIAGE REPLACED SINCE WE NEEDED THE VEHICLE TO GET AROUND. I HAVE ALL THE PAPER WORK FROM THE REPAIR.

Mileage: 90,000

WON'T LET ME PUMP GAS IN WITH OUT IT CONSTANTLY CLICKING OFF, WHEN GAS GAGE HITS HALF IT DROPS WITH IN SECONDS. TRACTION CONTROL LIGHT ENGINE LIGHT LOW AND HIGH TIRE PRESSURE STAYS ON BUT NOTHING SHOWS ON TESTER. FRONT END DOES A LOT OF POPPING, AND CLANKING WHILE DRIVING EVEN WHILE TURNING AND STOPPING.

ENGINE CRADLE RUSTED OUT!! THIS SHOULD BE RECALLED!! ITS PRETTY BAD WHEN THE FRAME AND ROCKERS RUST OUT AND THE FACTORY EXHAUST IS STILL ON THE CAR!

Mileage: 79,000

FRAME IS RUSTING UNDER THE ENGINE AND SERVICE BAY AT TIRE DEALER SAID IT WAS UNSAFE.

Mileage: 190,000

ENGINE CRADLE ROT, UNSAFE TO DRIVE DUE TO POSSIBLE ENGINE DROPPING OUT OF VEHICLE.

Mileage: 127,000

THE FRONT SUBFRAME KNOWN AS THE "ENGINE CRADLE" IS SEVERELY RUSTING OUT. THIS IS A KNOWN ISSUE BY CHRYSLER ON 2004-2005 PACIFICAS. THERE WAS AN INADEQUATE COATING OF THE METAL WHICH LEADS TO PREMATURE RUSTING. IN 2010 CHRYSLER ISSUED AN EXTENDED WARRANTY FOR THIS, BUT ONLY FOR CARS BUILT IN A SIX WEEK PERIOD IN 2004. THIS ONLY COVERED A SMALL FRACTION ON THE CARS AFFECTED. CHRYSLER NEVER SENT INFORMATION TO OWNERS WARNING OF THIS OR OFFERING SUGGESTIONS ON MAINTENANCE OF THIS ISSUE. AS A RESULT, THOUSANDS OF PACIFICA OWNERS LIKE MYSELF ARE LEFT WITH CARS UNSAFE TO DRIVE AND UNABLE TO SELL BECAUSE OF THE SEVERITY OF THE ISSUE. THE RESPONSE FROM CHRYSLER (FAC) WHEN YOU CONTACT THEM IS "SORRY, IT IS NOT UNDER WARRANTY".

Mileage: 118,000

ENGINE CRADLE IS RUSTED I CALLED CHRYSLER THEY SAID TOO BAD THAT I WOULD HAVE TO PAY FOR IT. THIS CAR WILL NOT PASS PA. INSPECTION WITH THIS RUST ISSUE IT IS UN SAFE TO DRIVE.

I HAVE A 2004 PACIFICA TOURING EDITION...PASSENGER SIDE LOWER CONTROL, HUB, SWAY BAR ROTTED OUT. WENT TO PICK UP PARTS AND EVERY CAR I CAME ACROSS HAD THE SAME ISSUE IN THE SAME PLACE. HOW CAN FIVE DIFFERENT CARS DRIVEN BY FIVE DIFFERENT PEOPLE HAVE THE SAME PROBLEM.....TWO WORDS...CRAPPY MATERIALS. CHRYSLER SHOULD PROCEED WITH A RECALL ON THE LOWER PASSENGER SIDE CONTROL ARM FOR THESE VEHICLES, THEY ARE ROLLING DEATH TRAPS.

Mileage: 173,000

AFTER TAKING MY PACIFICA IN FOR SERVICE I WAS NOTIFIED BY THE MECHANIC THAT MY ENGINE CRADLE HAS LARGE RUST HOLES IN IT. I CALLED THE CUSTOMER SERVICE NUMBER AT CHRYSLER AND WAS TOLD THAT YES THEY HAD AN ISSUE WITH THIS RUSTING CRADLE BUT ONLY A VERY NARROW RANGE OF VEHICLES WERE AFFECTED. AND MY MFR DATE FELL OUTSIDE THAT DATE RANGE. HOW CAN I HAVE THE EXACT ISSUE THAT THEY ADMIT TO BUT REFUSE TO MAKE THE REPAIRS BECAUSE THEY CREATED AN ARBITRARY DATE RANGE. I ALSO CANNOT BELIEVE THAT SO MANY COMPLAINTS HAVE BEEN LODGED AND WE ARE BEING IGNORED ! NBC NEWS IN CHICAGO DID AN INVESTIGATIVE PIECE ON THIS ISSUE IN 2014 AND IT IS STILL A VERY DANGEROUS ISSUE. I REFUSE TO SCRAP MY MINT CONDITION PACIFICA ! I HAD HEARD OF A CLASS ACTION SUIT IN OHIO AND WILL LOOK INTO THAT.

Mileage: 92,000

UPON TAKING MY VEHICLE TO BE SERVICED AFTER PURCHASE 1 DAY AGO, THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED OUT ON THE RIGHT SIDE. THIS IS THE ONLY RUST ON THE UNDERSIDE OF THE VEHICLE. I AM CURRENTLY IN DISCUSSIONS WITH THE DEALER TO REMEDY THIS ISSUE, BUT HAVE DISCOVERED THAT THIS IS A FREQUENT PROBLEM.

Mileage: 121,000

WILL NOT PASS INSPECTION SAYS VAPOR LEAK, HAS REPLACED GAS CAP TWICE, NOT ABLE TO FIND LEAK. ALSO THE TRANSMISSION SHIFTS REALLY HARD , BROKEN MOTOR MOUNT

Mileage: 156

UPON INSPECTION FOR NOISE RELATED TO THE FRONT STRUTS, I NOTICE THAT THE ENGINE CRADLE, LEADING EDGE WAS RUSTED ALMOST COMPLETELY AWAY. I PARKED THE VEHICLE AND LOOKED ON "HTTPS://VINRCL.SAFERCAR.GOV/VIN/VINLOOKUP" WEBSITE AND ENTERED THE VIN ([XXX]), BUT DIDN'T FIND A RECALL NOTICE. I HAVE HAD NO FEWER THAN 4 INDIVIDUALS WHO PREVIOUSLY OWNED A 1994 PACIFICA TELL ME THAT THERE WAS A RECALL AND THAT THE DEALER FIXED THE PROBLEM BY REPLACING THE CRADLE WITH A NEW ONE. CAN ANYONE HELP ME? I AM HESITANT TO DRIVE THE VEHICLE IN ITS CURRENT CONDITION AND HAVE BEEN ADVISED BY 2 MECHANICS NOT TO. I BOUGHT THE VEHICLE USED IN 2008 AND DROVE IT FOR ALMOST 5 YEARS, BUT IT'S BEEN PARKED SINCE 2013. LOOKING FOR ADVICE ON PRESERVING MY $13,000 INVESTMENT. I WAS EXPECTING TO GET 200,000 MILES OUT OF THIS VEHICLE. IT HAS ~115,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

TODAY I WENT TO GET A STATE INSPECTION AT THE SAME DEALERSHIP SINCE I PURCHASED IN THE VEHICLE IN 2007, WENT TO PICK UP CAR AND IT FAILED DUE TO THE SUSPENSION. MECHANIC EXPLAINED THAT THE SUB FRAMED HAD ROTTED OUT AND IT WOULD COST $3500 TO REPAIR. SAID IT WOULD BE UNSAFE TO DRIVE CAR DUE TO THAT PART IS WHAT HOLDS THE ENGINE UP IN THE CAR. LOOKS AS IF ITS GOING TO FALL STRAIGHT TO THE GROUND. HOWEVER CHRYSLER HAS BEEN HAVING ISSUES WITH THIS PART SO IT WOULD BE IN MY BEST INTEREST TO CALL THEM. 9/12 CALLED THE 800 247 9753 RECALL # NO HELP SAID NO RECALLS ON MY RECALLS. GAVE ANOTHER # 800 992 1997 STILL ON HOLD.

Mileage: 180,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE AN INDEPENDENT MECHANIC WAS REPLACING THE STRUTS AND THE HUB, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED TO OFFER ANY ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND ADVISED THE CONTACT TO SALVAGE AND SELL THE USABLE PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.

Mileage: 156,000

WHILE DRIVING MY VEHICLE HOME FROM WORK ON 8/21/2015, I HEARD A LOUD NOISE UNDER THE FRONT PASSENGER SIDE WHEEL AND WHEN I LOOKED UNDER THE CAR TODAY (8/22//2015), I NOTICED THAT SOMETHING WAS HANGING DOWN UNDER THE ENGINE. AFTER INTERNET RESEARCH, I HAVE READ SEVERAL COMPLAINTS FROM CUSTOMERS WHO INDICATED THAT CHRYSLER ADMITTED TO NOT PUTTING ENOUGH GREASE/LUBE IN THE ENGINE CRADLE WHICH COULD LEAD TO CORROSION AND RUST. IF THIS THE CASE - I BELIEVE THAT MY ENGINE CRADLE HAVE BROKEN AND NOW MY ENGINE IS IN DANGER OF FALLING OUT AND I DON'T WANT TO INJURE AND/OR KILL ANYONE ELSE OR MYSELF IF I CONTINUE TO DRIVE THIS VEHICLE. THE VEHICLE IS UNSAFE AND I AM NOT IN A POSITION TO ABSORB ANY COST THAT WOULD BE NECESSARY TO FIX AND/OR REPAIR THIS DEFECTIVE PART ON THE 2004 CHRYSLER PACIFICA. PLEASE HEALP

TOOK 2004 PACIFICA IN FOR ROUTINE OIL CHANGE AND FOUND OUT CRADLE IS RUSTING OUT. TO REPLACE THE CRADLE WILL COST OVER $3000. TO NOT FIX IT MEANS THE CAR WILL BE UNSAFE TO DRIVE.

Mileage: 143,098

WAS LOOKING UNDERNEATH MY 2004 CHRYSLER PACIFICA AND NOTICED A HOLE IN THE ENGINE CRADLE (SUB FRAME). TOOK VEHICLE TO MY LOCAL CHRYSLER SERVICE DEPARTMENT FOR EVALUATION OF ENGINE CRADLE. SERVICE MANAGER STATED AFTER EVALUATION OF VEHICLE THAT ENGINE CRADLE HAS A PERFORATION (HOLE) IN IT. THIS IS A SAFETY ISSUE BECAUSE ENGINE CRADLE COULD BREAK WHILE DRIVING AND CAUSE AN ACCIDENT.. HE LOOKED UP SERVICE BULLETIN NUMBER 13-001-12 . THE SERVICE BULLETIN STATES CHRYSLER WILL FIX VEHICLES BUILT BETWEEN FEBRUARY 23, 2004 THROUGH MARCH 31, 2004. WHEN SERVICE MANAGER LOOKED UP BUILD DATE FOR MY VEHICLE, IT WAS BUILT ON FEBRUARY 16, 2004. SINCE MY VEHICLE WAS BUILT 6 DAYS BEFORE FEBRUARY 23 HE COULD NOT FIX VEHICLE UNDER WARRANTY. HE ADVISED ME TO CALL CHRYSLER CUSTOMER SERVICE. I DID SO ON MAY 29,2015. THEY REFUSED TO FIX IT UNDER WARRANTY BECAUSE IT WAS BUILT 6 DAYS BEFORE FEBRAURY 23. WHEN I ASKED TO SPEAK WITH HER SUPERVISOR, SHE REFUSED SAYING ,HE WILL REFUSE CLAIM. THIS IS A MAJOR SAFETY ISSUE. IF ENGINE CRADLE BREAKS WHILE DRIVING, YOUR SUSPENSION WILL BREAK COLLAPSING THE WHEEL UNDER THE VEHICLE CAUSING LOSS OF CONTROL OF VEHICLE. THIS COULD LEAD TO SERIOUS INJURY AND POSSIBLY DEATH OF OCCUPANTS OF VEHICLE AND OTHER VEHICLES THAT MAY BE INVOLVED IN ACCIDENT. ON THE SAFERCAR.GOV SITE MANY PEOPLE HAVE FILED COMPLAINTS FOR THE SAME PROBLEM. PLEASE ORDER A RECALL OF THE 2004 CHRYSLER PACIFICA FOR THIS PROBLEM. CHRYLER WON'T DO IT UNLESS FORCED TO DO SO. NHTSA PLEASE DO WHAT IS RIGHT AND ORDER A RECALL FOR THIS PROBLEM. THANK YOU

Mileage: 131,670

WAS DRIVING DOWN THE STREET AND HEARD A LOAD BANG WHEN DRIVERS SIDE OF CAR DROPPED DOWN ONTO FRONT TIRE. CAR ABRUPTLY SWERVED INTO LANE WITH APPROACHING TRAFFIC. VEHICLE STOPPED AGAINST THE CURB AND ONCOMING TRAFFIC STOPPED IN TIME. WE TOWED VEHICLE TO A FRIENDS BUSINESS FOR INSPECTING AND IT WAS DISCOVERED THE ENGINE CRADLE HAD ROTTED OUT FROM RUST. WE CALLED LOCAL DEALER AND WAS ASKED FOR OUR V.I.N # AND WAS TOLD OUR CAR WAS NOT PART OF RECALL BECAUSE IT WAS NOT BUILT WITHIN A FEW WEEKS WINDOW. IN SEARCHING MORE INFORMATION ONLINE WE FOUND THIS IS A HUGE ISSUE ON THESE CARS. PLEASE ADVISE

Mileage: 98,973

I WENT TO GO WASH MY 2004 PACIFICA AND WHEN I GOT DOWN ON MY HANDS AND KNEES TO WASH THE TIRES I NOTICED SOME RUST UNDER CAR SO I GOT ON MY BACK AND LOOKED UNDER MY CAR AND NOTICED MY WHOLE SUBFRAME WAS COMPLETELY RUSTED OUT ON BOTH SIDES.I'M NOT TO HAPPY AND I FEEL AS IF THEIR SHOULD BE A LAW SUIT FILED.I HAVE SINCE READ COMPLAINTS AND SO FAR I HAVNT COME ACROSS ONE PERSON WHO LIVES IN A SNOW STATE WERE THE ROADS ARE SALTED IN WINTER WHO HAVE NOT HAD A RUSTED SUB FRAME ON THEIR PACIFICA.I DON'T KNOW WHAT THE HOLD UP IS WITH CHRYSLER FIXING WHAT THEY SOLD TO US!!!

Mileage: 126,899

MY REPORT IS SO SIMILAR TO 10722720 AND THE OTHERS WHO HAVE REPORTED RUSTING THROUGH OF THE ENGINE FRAME. IT IS UNSAFE TO DRIVE LONG DISTANCES BECAUSE THE WHEEL COULD COLLAPSE. MY CAR HAS ALWAYS HAD INDOOR PARKING. I ASKED IF SALT IS THE CULPRIT BUT THE OWNER/MECHANIC SAID IT IS CORRODING FROM WITHIN. COST TO REPAIR: $3000.

Mileage: 83,000

WHILE IN FOR AN OIL CHANGE I WAS INFORMED THAT THE ENGINE CRADLE HAS RUSTED THROUGH. I WAS TOLD THE SAME THING LAST YEAR ALSO. I WAS INFORMED THAT NOW IT HAS RUSTED THROUGH TO WHERE IT MAY NOT BE SAFE TO DRIVE SINCE THE ENGINE COULD SHIFT ON THE RUSTED ENGINE CRADLE AND CAUSE AN ACCIDENT. LOOKING ONLINE I SEE THAT MANY 2004, 2005 PACIFICAS HAVE THIS PROBLEM AND MANY HAVE BEEN TOLD BY CHRYSLER CORP., AS I WAS LAST YEAR, THAT MY VEHICLE WAS NOT MANUFACTURED WITHIN THE 2 MONTHS WHERE THEY SAY THEY HAD MANUFACTURING PROBLEMS AND HAD FIXED THOSE THAT THEY SAY WERE DEFECTIVE. CHRYSLER HAS REPAIRED MANY PACIFICA ENGINE CRADLES, ACCORDING TO INFORMATION ONLINE, BUT ONLY AFTER HAVING AN OUTSIDE INVESTIGATING AGENCY LIKE A TV STATION OR OTHER ENTITY GETTING INVOLVED. THIS APPARENTLY IS A DANGEROUS SITUATION THAT CHRYSLER DOES NOT WANT TO ADDRESS WITH A RECALL OR REPAIR. MY REQUEST FOR REPAIR IS ON FILE WITH CHRYSLER CORP. FROM MY CONTACT WITH THEM LAST YEAR.

Mileage: 164,690

WENT IN FOR YEARLY INSPECTION. WILL NOT PASS ENGINE CRADLE SUBFRAME ROTTED AND CRACKED. CHRYSLER WILL DO NOTHING ABOUT REPAIR. REST OF CAR IS IN GOOD SHAPE PUTS A FAMILY OUT OF A VEHICLE WITH A VERY BIG REPAIR BILL VERY SAD EXCUSE FOR A VEHICLE THAT COST OVER $20.000

Mileage: 112,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 40 MPH, THE TIRES SQUEALED AND THE VEHICLE VEERED TO THE RIGHT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL LEANED INWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE CRADLE WAS CORRODED AND FRACTURED. THE TECHNICIAN DIAGNOSED THAT THE STRUT, STRUT MOUNT, TIE ROD, AND ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

THE ENGINE CRADLE OF THE 2004 PACIFICA HAS RUSTED SEVERELY. ONE SIDE APPEARS TO BE ALL THE WAY THROUGH WHILE THE OTHER SIDE IS ABOUT 3/4 OF THE WAY THROUGH. VEHICLE IS UNSAFE TO DRIVE. *TR

Mileage: 80,200

THE ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST. DURING THE DRIVING THE VEHICLES VIBRATE. MY CAR IN FOR ROUTINE MAINTENANCE, WE ARE DISCOVERING THAT SUBFRAME AND ENGINE CRADLE RUST. THIS IS ACTUALLY DRIVING TIME BOMBS. *TR

Mileage: 110,000

I HAVE A 2004 CHRYSLER PACIFICA, I LOVE THE WAY THE CAR HANDLES. BUT IT IS COSTING ME A FORTUNE. I RECENTLY TOOK IT TO BE INSPECTED AND WAS TOLD THAT THE ENGINE CRADLE HAS ROTTED ON THE PASSENGER SIDE. I HAVE REPLACED THE FRONT SUSPENSION, STABILIZERS, AND BRAKES NUMEROUS TIMES IN THE LAST COUPLE OF YEARS NOW THE ENGINE CRADLE NEEDS TO BE REPLACED AND THERE IS NO RECALL ON IT, YET IT IS AN EXTREME SAFETY PROBLEM. THIS IS A REPLACEMENT THAT COULD COST UP TO $4000. IT IS JUST NOT WORTH THE TROUBLE. *TR

Mileage: 138,000

BROUGHT MY CAR INTO CHRYSLER DEALER FOR REGULAR MAINTENANCE AND THEY CALLED ME TO SAY THAT THEY WOULD NOT RELEASE THE CAR TO ME BECAUSE THE ENTIRE SUBFRAME WAS RUSTED AND ROTTED OUT IN SPOTS. DEALER TOLD ME THE CAR IS A TOTAL LOSS AS THE REPAIR IS $6500 (BLUE BOOK VALUE ~$3500) AND THIS PROBLEM IS VERY COMMON BUT UNFORTUNATELY THERE'S NO RECALL. I CALLED CHRYSLER AND THE JUST SAID I AM OUT OF WARRANTY AND THEY WILL NOT HELP, GOODBYE. *TR

Mileage: 106,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FUEL GAUGE MALFUNCTIONED AND INDICATED THAT THE FUEL TANK WAS HALF FULL. THE CONTACT MENTIONED THAT THE GAUGE QUICKLY DECREASED TO EMPTY AS THE VEHICLE STALLED. ALSO, THE CONTACT INDICATED THAT WHILE ACCELERATING AT ANY SPEED THE FRONT END OF THE VEHICLE WOULD SHAKE AND VIBRATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 164,000.

Mileage: 164,000

ENGINE CRADLE HAS RUSTED A BIG WHOLE THROUGH. *TR

Mileage: 154,826

DURING A ROUTINE OIL CHANGE, IT WAS NOTED THAT THE ENGINE SUB FRAME IS RUSTED THROUGH AND NEEDS REPLACED. I HAVE SEARCHED AND THIS SEEMS TO BE A COMMON PROBLEM THAT THE COMPANY ISN'T DEALING WITH IN A FAIR MANOR. *TR

Mileage: 160,000

MY WIFE WAS PULLING AWAY FROM A TRAFFIC LIGHT AND THE STEERING LOCKED UP. SHE WAS ABLE TO STOP BEFORE CRASHING. WHAT I FOUND WAS VERY DISTURBING. THE REAR ENGINE CRADLE MOUNTS HAD SEPARATED. CAUSING THE ENGINE CRADLE TO CONTACT THE GROUND ON ACCELERATION ALSO THE STEERING TRACK WHICH IS ATTACHED TO THIS CRADLE BECAME NON-FUNCTIONAL. THE CENTER RIPPED OUT OF BOTH REAR MOUNTS AND THERE IS NO MECHANICAL STOP TO PREVENT THE CRADLE FROM SEPARATING FROM THE BODY OF THE CAR WITH AMOUNT FAILURE. THIS CRADLE HAD BEEN REPLACED UNDER AA WARRANTY 14 MONTHS AND 11,000 MI.EARLIER. I HAD THE VEHICLE TAKEN TO A CHRYSLER DEALERSHIP, THEY INFORMED ME THAT THE FRONT CRADLE MOUNTS WERE ALSO SEPARATED AND THEY COULD NOT PUT THE CAR ON THE LIFT TO PICK IT UP DUE SAFETY REASONS AND THE ENGINE CRADLE WOULD COME OUT FROM UNDER THE CAR. I CONTACTED CHRYSLER CUSTOMER SERVICE AND AFTER ABOUT A WEEK THEY INFORMED ME THAT THEY WOULD WARRANTY THE MOUNTS AND NO LABOR AND ONLY IF THE REPAIRS ARE DONE AT THE DEALER. THE COST OF THE PARTS IS MINIMAL IN COMPARISON TO THE TOTAL COST OF THE REPAIR AND WHAT COULD VERY EASILY HAVE HAPPENED IF THE MOUNTS HAD FAILED IN A DIFFERENT SITUATION AT A MUCH HIGHER SPEED AND NOT ON A CITY STREET. *TR

Mileage: 105,000

MY STEERING WHEEL STARTED TO JERK TO THE RIGHT WHEN ACCELERATING AND IT WAS HARD TO KEEP THE CAR ON THE ROAD. IT FELT LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. I TOOK THE CAR TO THE SHOP AND THEY INFORMED ME THAT THE SUB STRUCTURE CRADLE WAS RUSTED THROUGH AND HAD FAILED. THIS ALSO TOOK OUT THE TRANSMISSION MOUNT AND IDLER ARM. HAD I BEEN GOING ANY FASTER WHEN THIS FAILED IT MAY HAVE CAUSED THE CAR TO SWERVE INTO ON COMING TRAFFIC. *TR

Mileage: 140,000

AFTER MULTIPLE HARD CLUNK SOUNDS AFTER BRAKING, WE INVESTIGATED THE UNDERBODY OF OUR PACIFICA. THE FRAME HAS SEVERE RUST AND SOME GOOD SIZED HOLES PRESENT. WE ARE CONCERNED THAT THE ENGINE CRADLE IS UNSAFE AND WILL NOT HOLD THE ENGINE SECURELY. THIS CAR HAS NO RUST ON THE EXTERIOR PAINT, ONLY THE UNDER CARRIAGE IS RUSTING OUT. THIS CAR HAS BEEN GARAGE KEPT AND MAINTAINED, SO THERE IS NO REASON THIS SHOULD BE OCCURRING. *TR

Mileage: 83,000

THERE ARE MULTIPLE OCCURRENCE BUT THE START OF THE PROBLEM WAS 1 WEEK AFTER I PURCHASED THE CAR. 5/6/14 I REPLACED THE TIRES LEFT FRONT AXLE ALONG WITH THE FRONT STRUTS AND STRUT MOUNTS, CHECK ENGINE LIGHT ON CAME OUT FOR EMISSIONS SYSTEM SMALL LEAK CHANGED THE GAS CAP. FINE TILL JUNE THEN I HAD TO REPLACE EVERYTHING OVER AGAIN CHECK ENGINE LIGHT ON AGAIN SAME CODE P0455 CHANGED PURGE SOLENOID, ALONG WITH THE RIGHT AXLE. FINE AGAIN TILL AUGUST BY THIS TIME CHECK ENGINE LIGHT IS BACK ON NOW CHANGED THE NVLD PUMP PLUS REPLACED EVERYTHING OVER AGAIN STRUTS, STRUT MOUNTS, ALONG WITH THE RACK N PINION, FRONT LOWER CONTROL ARMS BOTH SIDES, OUTTER TIE RODS. ONCE AGAIN FINE THEN OCTOBER ROLLS AROUND I TAKE IT BACK IN BECAUSE IT ACTING WEIRD STEERING WISE PLUS THE CHECK ENGINE LIGHT IS ON AGAIN SAME CODE P0455 NOW I CHANGE OUT THE CANISTER, ALONG WITH EVERYTHING OVER AGAIN BUT THE AXLES THEY ARE STILL GOOD. NOW NOVEMBER ROLLS AROUND AND EVERYTHING IS AT IT AGAIN CHECK ENGINE LIGHT IS ON P0455 THEY WANT TO REPLACE THE FUEL LINES NOW. ALSO THE 4 MOTOR MOUNTS ARE BROKE AGAIN MY ENGINE IS ALMOST READY TO FALL OUT. NOW THEY ARE FINALLY TELLING ME AFTER $3400.00 THAT THIS IS ALL CAUSED BY THE RUST AND CORROSION ON THE UNDERCARRIAGE. MY SUBFRAME AND FRAME HAVE HOLES IN IT, THE RUST IS ACTUALLY MAKING IT'S WAS INSIDE MY CAR NOW. I WENT TO FIX A FLAT TIRE AND WHEN I USED THE EMERGENCY JACK I PUMPED IT 1/4 OF THE WAY UP AND BOOM IT WENT RIGHT THRU THE FRAME. MY ALIGNMENT KEEPS THROWING IT SELF OFF BECAUSE IT CAN'T HOLD THE FRONT SUSPENSION IN PLACE. THE STRUT MOUNT HOUSING LOOKS LIKE ANOTHER FEW BUMPS AND IT WILL GO THREW. ACCIDENT: 1ST WK NOV '14 I WAS DRIVING DOWN THE FREE-WAY LUCKILY DOING 45MPH AND I WENT TO STEER MY CAR TO THE RIGHT AND IT KEPT GOING STRAIGHT AND SCRAPED THE K-RAIL. MECHANIC SAID THE THE BOLTS HE PUT BACK INTO THE SUB-FRAME KEEP FALLING OUT BECAUSE OF THE RUST. *JS

Mileage: 128,813

I RECENTLY TOOK MY 2004 PACIFICA TO MY MECHANIC TO GET AN OIL CHANGE AND HE ADVISED ME THAT MY SUBFRAME WAS RUSTED, ROTTED AND CRACKED WITH HOLES. HE SAID HE HAD NEVER SEEN ANYTHING LIKE THAT IN HIS MANY YEARS AS A MECHANIC. HE ALSO TOOK PICTURES OF IT TO SHOW ME. I CONTACTED THE LOCAL CHRYSLER AND THE HEADQUARTERS AND ADVISED THEM OF THE SAME. THEY SAID THAT THEY WERE AWARE OF THE PROBLEM BUT COULDN'T HELP ME BECAUSE MY VEHICLE'S AGE WAS OVER 10 YEARS OLD. I EXPLAINED TO THEM WHAT THE MECHANIC SAID AND THAT THE PART WAS DEFECTIVE NOT BECAUSE OF THE AGE OF THE CAR BUT BECAUSE OF THE DEFECTIVE PART. THEY DO NOT STAND BY THEIR PRODUCT BECAUSE THEY SAID THAT BECAUSE OF THE AGE OF MY VEHICLE THAT THEY WOULD NOT BE ABLE TO HELP ME. HOWEVER, I AM AWARE THAT SOME LOCAL CUSTOMERS IN MY AREA HAD THEIR SUBFRAMES REPLACED BY CHRYSLER "FREE OF CHARGE", BECAUSE THE PARTS EMPLOYEE TOLD ME. HE SAID THAT PICTURES OF THEIR VEHICLES WERE TAKEN WHILE ON THE LIFT AND SUBMITTED TO CHRYSLER AND THEY WERE GIVEN AUTHORIZATION TO REPLACE THE PARTS. HOWEVER, THEY WOULD NOT ACCOMMODATE ME BECAUSE I DIDN'T HAVE AN EXTENDED WARRANTY WITH THEM. CHRYSLER PICKS AND CHOSES THE CUSTOMERS THAT THEY WANT TO HELP. ALTHOUGH MY VEHICLE IS 10 YEARS OLD AND I DON'T HAVE AN EXTENDED WARRANTY WITH CHRYSLER, I ALWAYS HAVE MAINTAINED THE USE OF MY VEHICLE WITH REGULAR OIL CHANGES, TUNE-UPS, BRAKE REPAIRS, ETC. WITH A PRIVATELY OWNED MECHANIC. THERE IS NO REASON THAT MY VEHICLE SHOULD HAVE A RUSTED, ROTTED PART LIKE THIS ESPECIALLY SINCE I DO NOT LIVE IN A FLOOD ZONE AREA. *TR

Mileage: 106,000

AFTER HAVING MY FRONT TIRES REPLACE MY MECHANIC SHOWED ME PICTURES OF WHAT WAS LEFT OF MY FRAME FROM RUST AND ROT. HE SAID I HAD 2 CHOICES WELD OR REPLACE. I TOOK IT TO A WELDER WHO HAS WELDED FOR 35 YEARS AND COULD REPAIR MOST ANYTHING. AFTER INSPECTING MY FRAME HE SAID THERE WAS NOT ENOUGH METAL LEFT TO MAKE A WELD THAT WOULD HOLD AND STATED IF IT WERE HIS CAR HE WOULD GET RID OF IT NOW. SO I HAD A FRAME ORDERED. ALL I'M LOOKING FOR IS TO BE REIMBURSED FOR MY EXPENSES. *TR

Mileage: 91,500

DEALING WITH A ROTTED K-FRAME CROSSMEMBER FOR THE FRONT ENGINE CRADLE; HAS CAUSED THE WHOLE SUSPENSION TO FAIL, EFFECTING STEERING COMPONENTS, AS WELL AS, WEARING OUT OTHER PARTS SUCH AS, ENGINE MOUNTS AND FRONT END BUSHINGS ON A CAR WITH LESS THAN 100,000 MILES ON IT. *TR

THIS CAR HAS A SERIOUS RUST ISSUE ON THE UNDERCARRIAGE. IT STARTS ON THE SUBFRAME THEN WORKS ITS WAY TO THE FRAME OF THE CAR. THERE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES IN THE MONTH ALONE. DUE TO THIS ISSUE I HAVE IN REGARDS TO THIS, I CAN'T JACK MY CAR UP WITH THE JACK THAT COMES WITH THE CARE, IF I DO IT WILL GO RIGHT THRU THAT IS WHAT IT FEELS LIKE TO ME.. I CAN NOT GET A REAR ALIGNMENT ON MY CAR BECAUSE OF THE RUST AND MY TIRED HAVE WORN OR DAY. IF ANYONE KNOWS ANYTHING COULD THEY PLEASE HELP I AM FEED UP WITH THIS CARE.. *TR

Mileage: 132,000

I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR

THE UNDERSIDE ENGINE CRADLE SUBFRAME OF MY 2004 CHRYSLER PACIFICA IS ROTTED AND IN DANGER OF BREAKING APART. I CAN HEAR NOISE WHEN STEERING AND THE CAR HAS A VIBRATION. *TR

Mileage: 119,000

I WAS DRIVING TODAY AND IT SEEMED THAT MY STEERING WAS EXTREMELY HARD TO TURN IF I WAS MASHING THE GAS, HARDER TO TURN TO THE RIGHT SIDE OF THE CAR. IF THE CAR IS COASTING OR I AM BREAKING THE STEERING IS EASIER TO CONTROL. I HAVE STOPPED AT MY PARENTS HOUSE ON THE WAY HOME TO RESEARCH WHAT COULD BE HAPPENING WITH MY CAR AND FOUND THIS DISTURBING NEWS. UNFORTUNATELY FOR ME, THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I DON'T HAVE THE FINANCES TO JUST GET ANOTHER CAR...I'M SO FRUSTRATED RIGHT NOW AND I DON'T KNOW WHAT TO DO... THE CONSUMER STATED WHILE DRIVING, SHE HAD DIFFICULTY STEERING THE VEHICLE. SHE NOTICED WHEN ACCELERATING, THE VEHICLE WAS HARD TO STEER, BUT WHEN BRAKING OR ALLOWING THE VEHICLE TO COAST IT WAS A LITTLE EASIER TO CONTROL. SHE MANAGED TO GET THE VEHICLE OFF THE ROAD. SHE DISCOVERED A PORTION OF THE SUPPORT FRAME DROPPED FROM THE VEHICLE, AND IT APPEARED THE ENGINE CRADLE WAS CORRODED WITH RUST. UPDATED 12/04/14

Mileage: 197,659

TOOK MY CAR TO HAVE A PLASTIC FRONT PANEL PUT BACK ON. THE REPAIRMAN SENT ME PICTURES OF THE ENGINE CRADLE RUSTED OUT. TOLD ME THE CAR WAS UNSAFE TO DRIVE UNTIL IT WAS FIXED. CONTACTED LOCAL CHRYSLER DEALER AND GAVE ME INFORMATION TO CONTACT CUSTOMER SERVICE. CALLED CUSTOMER SERVICE AND MY VEHICLE WAS OUTSIDE THE COVERAGE DESCRIBED ON BULLETIN 13-001-12 ISSUED ON MAR 16, 2012 BY CHRYSLER. THEY WERE NOT ABLE TO PROVIDE ANY RELIEF ON THE REPAIRS WHICH WILL BE BETWEEN $3500 AND $4000 DEPENDING ON PARTS COST. MY VEHICLE WAS BUILT SEPTEMBER 18, 2003, AND PUT IN SERVICE ON DECEMBER 22, 2003. THE SERVICE BULLETIN ONLY COVERED VEHICLES FROM FEB 23, 2004 TO MAR 31, 2004. I AM SURE MY VEHICLE IS IN THE SAME CATEGORY AS THE COVERED VEHICLES, SAME RUST PROBLEM, SAME AREAS OF THE CAR, ETC. *TR

Mileage: 144,137

I WAS JUST ADVISED TODAY BY THREE DIFFERENT AUTO SHOPS THAT I HAVE A RUSTED ENGINE CRADLE/SUSPENSION. I WAS SHOCKED TO FIND THIS OUT AND THEN AFTER DOING RESEARCH FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS VEHICLE. I CALLED CHRYSLER TO VALIDATE A RECALL AND/OR AN EXTENDED WARRANTY THAT HAD BEEN POSTED COVERING UP TO 10 YEARS 150K MILES. MY CAR FALLS INTO THIS CATEGORY WAS ADVISED THAT THERE IS NO SUCH WARRANTY OR RECALL FOR MY VEHICLE. IT IS AN OBVIOUS SAFETY HAZARD AND AN EXPENSE THAT SHOULD BE COVERED BY THE MANUFACTURER. THIS BELONGS TO MY TEEN DAUGHTER AND I CANNOT HAVE HER UNSAFE! *TR

Mileage: 109,479

RUSTED ENGINE CRADLE / SUBFRAME. MANY NEAR MISSED ACCIDENTS. IT'S SO BAD I HAD TO STOP USING THE CAR. FORCED TO BUY ANOTHER VEHICLE BECAUSE CHRYSLER CUSTOMER CARE SAID THEY WON'T REPAIR IT. ONGOING FOR 2 YEARS NOW. *TR

Mileage: 85,000

HAD WORK DONE ON MY CAR AND WAS TOLD THAT THE FRONT SUB-FRAME IS RUSTED AND HAS A FRACTURE IN IT FOUND OUT THAT THIS MAKE IS NOTORIOUS FOR THIS PROBLEM BUT COMPANY WONT RECALL THE ITEM ......I NEED HELP FAST ... *TR

Mileage: 202,000

I JUST RECENTLY PURCHASED A 2004 CHRYSLER PACIFICA AS OF THIS DATE I AM FILING THIS I GOT THE VEHICLE HOME AND PUT IT UP ON RAMPS TO TAKE A LOOK UNDERNEATH AT THE EXHAUST AND OTHER PARTS ONLY TO FIND OUT THE FRONT SUB FRAME IS RUSTED OUT WITH A BIG CRACK AND ANOTHER HOLE IN THE FRAME. I DID SOME RESEARCH ONLINE TO FINDING OUT THAT ALMOST EVERY PACIFICA HAS THE SAME PROBLEM, CHRYSLER SHOULD DO SOMETHING ABOUT THIS PROBLEM ITS OBVIOUSLY A MAJOR SAFETY ISSUE. *TR

Mileage: 157,385

CORRODED FRONT SUBFRAME. *TR

Mileage: 130,000

I HAVE HAD THIS VEHICLE INTO THE DEALERSHIP AT LEAST ONCE A YEAR OVER THE LAST 3 YEARS FOR VARIOUS REASONS. THE RUSTING OF THE CRADLE WAS NEVER MENTIONED. I FIND IT INTERESTING THAT NOW IT IS OVER THE 150K MILEAGE LIMIT THAT CHRYSLER ALERTS ME THAT THE CRADLE NEEDS TO BE REPLACED TO THE TUNE OF SEVERAL THOUSAND DOLLARS. I HAVE OWNED SEVERAL CARS IN EXCESS OF 10+ YEARS EACH AND NEVER HAD A CRADLE RUST PROBLEM. I ALSO HAVE COME TO FIND OUT THAT THIS IS A KNOWN ISSUE AMONG PACIFICA OWNERS. I AM CURIOUS TO KNOW WHAT CHRYSLER'S INTENTIONS ARE TO CURE THIS SITUATION GIVEN THE SEVERITY AND DANGER PRESENT IF UNRESOLVED...NOT ONLY FOR ME AS AN INDIVIDUAL BUT OTHER PACIFICA OWNERS AS WELL. *TR

Mileage: 156,063

WHILE GETTING AN OIL CHANGE MY MECHANIC POINTED OUT THAT I HAVE A FIVE TO SIX INCH LONG BY ABOUT 1 INCH WIDE RUST THROUGH GASH IN THE ENGINE CRADLE. HE SAYS THIS CAN BE A SERIOUS PROBLEM WHERE IT IS POSSIBLE THAT THE ENGINE COULD FALL THROUGH THE FRAME WHILE DRIVING. *JS

Mileage: 99,500

THE WELL-KNOWN ISSUE WITH MODEL YEARS 2004-2005 INVOLVING PREMATURE FAILURE DUE TO RUST ON THE ENGINE CRADLE HAS BEEN CONFIRMED ON MY OWN 2004 CHRYSLER PACIFICA. THIS VEHICLE IN 12 YEARS OLD WITH A FAULTY SUBFRAME AND IS TOO DANGEROUS TO BE DRIVEN. THERE ARE TWO EXTENSIVE AREAS OF RUST, ONE ON EITHER SIDE OF THE ENGINE CRADLE THAT EXTEND FROM IN FRONT OF, TO THE REAR OF THE CONTROL ARMS. THE RUSTED AREAS ARE ALREADY SO BAD, I AM ABLE TO FIT FINGERS THROUGH THE HOLES IN THE ENGINE CRADLE. IT IS CRACKED AND COMPLETELY COMPROMISED OF ANY STRUCTURAL INTEGRITY. THERE IS NO REASON WHY THIS PART SHOULD NOT BE COATED IN A CORRECT MANNER TO REJECT CORROSION IN SUCH AN AGGRESSIVE FORM. THIS IS A PROBLEM THAT CHRYSLER IS AWARE OF AND YET THEY REFUSE TO FIX IT. THERE IS NO INTEGRITY IN THAT DECISION AND VERY LITTLE RESPECT TO BE HAD FOR A CORPORATION THAT HANDLES SUCH A WELL-KNOWN SITUATION IN SUCH A POOR MANNER. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND I FEEL VERY STRONGLY THAT THIS SHOULD BE REPLACED BY CHRYSLER. *JS

Mileage: 110,000

I WENT TO GET A FRONT END ALIGNMENT ON MY VEHICLE AND WAS INFORMED THAT MY VEHICLES SUB FRAME IS COMPLETELY RUSTED THROUGH. I WAS TOLD MY VEHICLE IS UNSAFE TO DRIVE AND THAT MY ENGINE COULD FALL OUT AT ANY TIME. I CALLED CHRYSLER AND WAS TOLD THERE ARE NO RECALLS ON MY CAR SPECIFICALLY AND THAT I WOULD HAVE TO PAY OUT OF POCKET FOR REPAIRS. I HAVE DONE SOME RESEARCH REGARDING THIS PROBLEM AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH MY MAKE MODEL AND YEAR VEHICLE. I CALLED CHRYSLER BACK AND WAS TOLD THERE WAS STILL NOTHING THEY COULD DO EVEN THOUGH THIS IS A KNOWN ISSUE. ONLY 6 WEEKS WORTH OF MY MAKE MODEL AND YEAR VEHICLE WERE RECALLED AND THAT MINE DID NOT FALL INTO THAT CATEGORY BECAUSE IT WAS BUILT 4 MONTHS PRIOR TO THE RECALL DATES. THIS PART SHOULD BE RECALLED AS THIS IS A COMMON PROBLEM AND AS MY MECHANIC POINTED OUT IT IS MOST DEFINITELY A DEFECT IN THE SUB FRAME. IF THE DEALER DOES NOT WISH TO RESOLVE THIS ISSUE I WILL BE CONTACTING A LAWYER. *TR

Mileage: 143,600

SUB FRAME (K FRAME) RUST. BROUGHT CAR TO DEALER WHERE PURCHASED AND MAINTAINED FOR REGULAR SCHEDULED SERVICE. WE WERE ADVISE BY SERVICE PERSON THAT THE K-MEMBER HAD RUST HOLES AND WAS UNSAFE TO DRIVE. HE HAD A QUOTE OF $7000 TO REPLACE WITH NEW SUB FRAME. I FOUND A SERVICE BULLETIN AND BROUGHT IT TO THE DEALER, I WAS ADVISED THAT MY VIN WAS NOT PART OF THE RECALL. THIS CAR WAS BOUGHT NEW AND HAS HAD ALL SERVICE AT THIS DEALERSHIP. *TR

ENGINE CRADLE IS ROTTTED CAR IS NOT SAFE TO DRIVE HOW DOES DISABLED WIFE GET AROUND SHE HAS CHF HEART FAILURE. *TR

Mileage: 127,000

I AM ALMOST VERBATIM SUBMITTING AN IDENTICAL COMPLAINT THAT YOU RECEIVED A DAY AFTER I WAS SHOWN THE EXACT SAME PROBLEM, AFTER TAKING MY CHRYSLER PACIFICA IN FOR A ROUTINE OIL CHANGE. THIS IS EXACTLY WHAT I WAS TOLD TOO ON MARCH 28, 2014. I WAS TOLD I HAVE A SUBFRAME/ENGINE CRADLE THAT IS SEVERELY CRACKED AND CORRODED ON THE PASSENGER SIDE OF THE VEHICLE AND SHOWING WEAR ON THE DRIVER SIDE. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE. I HAVE SUBMITTED AN EMAIL TO CHRYSLER AND AM WAITING THEIR RESPONSE BUT UNDERSTAND THAT CUSTOMERS ARE MOST OFTEN TOLD THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE NEARLY $3000 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. AND MAY I ECHO THE ENTIRE LAST COMPLAINT THAT WAS SUBMITTED THAT I JUST READ BECAUSE IT'S EXACTLY HOW I FEEL TOO. I HAVE READ THAT CHRYSLER ALSO SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YOU SEE A PATTERN? YOU MIGHT SEE A PATTERN IF MORE PEOPLE KNEW THEY ARE DRIVING UNSAFE PACIFICAS, SO THAT THEY COULD REPORT IT. PLEASE RECONSIDER YOUR RECALL DECISION, AS CHRYSLER'S LIABILITY IS CERTAINLY MORE THAN A COUPLE MONTHS OF PRODUCTION. " *TR

Mileage: 112,281

ON MARCH 29, 2014, MY 2004 CHRYSLER PACIFICA, PURCHASED IN AUGUST 2003, WAS INSPECTED AND DIAGNOSED, BY THE DEALERSHIP WHERE IT WAS PURCHASED, TO HAVE A SUBFRAME/ENGINE CRADLE THAT IS "ROTTING" OR IN OTHER WORDS, SEVERELY CRACKED AND CORRODED. I WAS NOT INFORMED OF THIS SERIOUS SAFETY ISSUE WITH MY VEHICLE BY CHRYSLER. I WAS INFORMED BY A RECENT INVESTIGATIVE STORY ON THE LOCAL CHICAGO NBC STATION, FOLLOWED BY INTERNET RESEARCH OF THE ISSUE. I CALLED THE CUSTOMER SERVICE NUMBER GIVEN TO ME FOR CHRYSLER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO TO ASSIST WITH THE $2600 COST OF REPLACEMENT, BECAUSE THE VEHICLE WAS NOT MADE IN THE NARROW WINDOW OF PRODUCTION THAT THEY CLAIM WAS AFFECTED AND SUBJECT TO RECALL. CHRYSLER TOLD ME THE WARRANTY THEY OFFERED, RELATED TO THE RECALL, WAS EXPIRED FOR MY VEHICLE ANYWAY. I NEVER RECEIVED ANY NOTIFICATION OF THE PROBLEM OR THAT WARRANTY, BECAUSE THEY WERE KEEPING THIS PROBLEM A SECRET TO MOST OF THEIR AFFECTED CUSTOMERS. I HAVE READ THAT CHRYSLER ALSO APPARENTLY SELECTIVELY DECIDES WHO TO HELP WITH THE COST OF REPAIRS, REGARDLESS OF THEIR RECALL WINDOW AND WARRANTY, AFTER THE CUSTOMER MAKES ENOUGH NOISE. IF IT IS NOT THEIR FAULT, WHY ARE THEY DOING THAT? ISN'T THIS THE SAME TYPE OF BEHAVIOR THAT TOYOTA AND CHEVROLET HAVE EXHIBITED? THE NBC REPORT ALSO INDICATES THAT NHTSA SEES NO PATTERN WITH THE NUMEROUS CLAIMS YOU HAVE RECEIVED OUTSIDE OF THE SUPPOSED RECALL WINDOW, LIKE THIS ONE, HOW MANY PEOPLE HAVE TO BE PUT AT GRAVE RISK BEFORE YOU SEE A PATTERN? YOU MIGHT SEE A PATTERN IF MORE PEOPLE KNEW THEY ARE DRIVING UNSAFE PACIFICAS, SO THAT THEY COULD REPORT IT. SORRY IF I AM BEING A BIT POINTED HERE, BUT THE I DON'T UNDERSTAND HOW CHRYSLER AND NHTSA CAN IGNORE THIS ISSUE. PLEASE RECONSIDER YOUR RECALL DECISION, AS CHRYSLER'S LIABILITY IS CERTAINLY MORE THAN A COUPLE MONTHS OF PRODUCTION. *TR

Mileage: 80,216

DISCOVERED ENGINE SUPPORT HAS A RUST THROUGH HOLE APPROX. 1 3/4 X 3/4. ALSO SHOWING OTHER AREAS OF RUST DAMAGE. THIS AUTO IS LOW MILEAGE & GARAGE KEPT. HAVE PHOTOS WITH TAPE MEASURE IF DESIRED. *TR

Mileage: 48,000

MY CHRYSLER PACIFICA"S ENGINE CRADLE HAS EXTENSIVELY CORRODED WITH RUST AND HAS BECOME A DANGER TO DRIVE .THIS WAS A NATIONAL PROBLEM REPORTED ON CHICAGO TELEVISION NBC CHANNEL 5. CHRYSLER CLAIMS THAT THEY ARE INVESTIGATING..I WOULD APPRECIATE IF SOMEONE FROM YOUR ORGANIZATION CAN LOOK AT THIS CRADLE AND THE DANGER MY FAMILY HAS BEEN PUT IN. CHRYSLER ALSO CLAIMS THAT MY CAR WAS BUILT PRIOR TO THE PROBLEM METAL ON 2004/2005 . NEED FOR SOMEONE TO INSPECT THANK YOU *TR

EXTENSIVE RUST FORMATION ON ALL SUSPENSION COMPONENTS AND IN PARTICULAR THE ENGINE CRADLE. ON THE ENGINE CRADLE, RUST IS MOST PROMINENT ON THE WELD SEAMS AND THE LOWER PORTIONS WHERE MOISTURE PROBABLY IS POOLING ON THE INSIDE AND PENETRATING WHAT MUST BE UNUSUALLY POROUS AND/OR UNTREATED METAL. I AM THE ORIGINAL OWNER AND I NOTICED A RUST COLOR ON THE VARIOUS SUSPENSION PARTS EARLY IN THE OWNERSHIP. I MENTIONED THIS COLORATION TO THE DEALER AND THEY EXPLAINED IT AS A CLAY COMPOUND SPRAY THAT IS APPLIED AT THE FACTORY TO PROTECT UNDERCARRIAGE FROM CORROSION DURING SHIPPING. AT THE TIME, I ACCEPTED THIS EXPLANATION AT FACE VALUE BUT IN HINDSIGHT IT PROBABLY WAS PREMATURE RUST. I CAN'T FIND ANY INFORMATION ON THE INTERNET THAT SUGGESTS SPRAYING CLAY IS ACTUALLY A REAL PRACTICE. FURTHERMORE, THE CAR WAS MANUFACTURED IN CANADA. NOT MUCH RUST CONCERNS BETWEEN CANADA AND THE US. SOMEWHAT PLAUSIBLE IF SHIPPING OVERSEAS. UNLESS SOMEONE INFORMS ME OTHERWISE ON THIS CLAY SPRAYING , I THINK I WAS DUPED. AT FIRST THIS RUST WAS JUST AN ANNOYING COSMETIC BLEMISH BUT IT HAS PROGRESSED TO THE POINT WHERE I AM CONCERNED ABOUT SAFETY. *TR

Mileage: 500

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR

Mileage: 64,000

THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE IS ROTTING TO THE POINT THAT I CAN NO LONGER HAVE THE CAR SAFETY INSPECTED IN PA. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BRAKES WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR

Mileage: 42,000

ON JANUARY 28, 2013 I HAD MY VEHICLE CHECKED FOR WARRANTY REPAIRS. AT THAT TIME I WAS ADVISED THAT THE FRONT AND REAR ENGINE MOUNTS WERE BAD ALONG WITH STRUTS. ALSO AT THAT TIME I WAS CALLED BACK TO THE SERVICE AREA BY MECHANIC. HE PROCEEDED TO SHOW ME THAT THE ENGINE CRADLE WAS RUSTING OUT AND SHOWED ME VARIOUS PLACES WHERE IT HAD IN FACT RUSTED THROUGH. I WAS TOLD THAT THIS IS A MAJOR SAFETY CONCERN. I WAS GIVEN A QUOTE OF $1612.05 TO REPAIR THIS. DUE TO LIMITED FINANCES I HAVE ONLY BEEN ABLE TO HAVE THE WARRANTY WORK REPAIRED. AT THE TIME I BELIEVED THIS TO BE AN ISOLATED INCIDENT. I HAVE RESEARCHED SEVERAL OTHER PROBLEMS WITH THIS VEHICLE AND HAVE REALIZED THAT THIS IS NOT AN ISOLATED INCIDENT. I CONTACTED CHRYSLER ABOUT AN EXTENDED WARRANTY FOR THIS PROBLEM AND WAS INFORMED THAT THE WARRANTY ONLY COVERED THOSE BUILT BETWEEN FEBRUARY AND MARCH OF 2004. MY VEHICLE HAS A BUILD DATE OF JANUARY 22, 2004. I BELIEVE THIS SHOULD BE LOOKED INTO MORE CLOSELY AT ALL THOSE BUILT IN 2004. *TR

Mileage: 98,110

2004 CHRYSLER PACIFICA ENGINE CRADLE RUSTED OUT UNSAFE TO DRIVE. *TR

Mileage: 143,000

CONTROL ARM FAILURE DUE TO SEVERE RUST PROBLEM WITH THE ENGINE CRADLE. *TR

Mileage: 116,000

ON SATURDAY 11/2/2013 I TOOK MY 2004 CHRYSLER PACIFICA IN FOR AN OIL CHANGE, I WAS ASKED BY THE MANAGER TO COME DOWN INTO THE OIL CHANGE BAY TO LOOK AT THE PASSENGER SIDE FRAME OF MY VEHICLE. HE SHOWED ME WHERE THE FRAME WAS RUSTED AND ROTTEN THROUGH, HE SAID THE TOP OF THE FRAME LOOKED OK FROM WHAT HE COULD SEE; HOWEVER, THE FRAME COULD BUCKLE AT ANY TIME, A HUGE SAFETY CONCERN. I ASKED ABOUT THE DRIVER'S SIDE, HE SHOWED IT TO ME AND SAID IT WAS FINE, SOLID AND VERY MINIMAL RUST. BEING CONCERNED I BEGAN DOING RESEARCH AND FOUND OUT THERE ARE MULTIPLE INSTANCES LISTED AND REPORTED TO NHTSA AND CHRYSLER. I CALLED A LOCAL DEALERSHIP AND THEY VERIFIED ISSUES WITH THE CRADLE RUSTING OUT AND BECOMING UNSAFE AND CHRYSLER DID EXTEND THE WARRANTY TO 10 YEARS 150K MILES FOR CERTAIN BUILD DATES BETWEEN MARCH 04 AND APRIL 04, REALLY! MY VEHICLE BUILD DATE WAS 10/03 AND OBVIOUSLY SHOULD HAVE BEEN INVOLVED. I WAS TOLD THERE WAS NOTHING THEY COULD DO AND IT WOULD COST ME MINIMUM 2500 DOLLARS TO REPAIR. I ALSO CALLED CHRYSLER AND THEY VERIFIED ONLY CERTAIN VEHICLES WERE INVOLVED IN THIS EXTENDED WARRANTY PROGRAM. THIS IS VERY CONCERNING AS THERE ARE MULTIPLE INSTANCES POSTED OUT HERE AND CHRYSLER WILL NOT TAKE OWNERSHIP OF THEIR ISSUES. I ONLY HOPE THE NHTSA CAN HELP RESOLVE THESE ISSUES FOR THE CONSUMERS WHO HAVE PURCHASED THESE VEHICLES AND CHRYSLER NOW TURNS THEIR BACK TO ALL OF US. PLEASE HELP US BEFORE INNOCENT PEOPLE WHO MAY NOT EVEN KNOW ABOUT THIS MAY BE HURT OR WORSE.. *TR

Mileage: 68,000

I TOOK MY WIFE'S CAR IN BECAUSE THERE WAS SOME SHAKING IN THE SUSPENSION...THE MECHANIC SHOWED ME THE HOLES IN THE ENGINE CRADLE AND WHERE THE CRADLE WAS RUSTING THROUGH. *TR

Mileage: 60,000

WENT TO GO GET AN ALIGNMENT MECHANIC TOLD ME THE FRAME IS RUSTED THAT I NEED TO GET IT FIXED BEFORE ENGINE FALLS OUT VERY BAD NEWS TO HEAR AND THEY WANT $2000 TO FIX I GO ONLINE TO RESEARCH AND THERE'S THOUSANDS OF COMPLAINTS CHRYSLER HAS UNSAFE CARS ON THE ROAD AND NO RECALLS THE MECHANIC TOLD ME TO COMPLAIN AND THEY SHOULD COVER IT BUT THEY REFUSE TO HELP NOW WHAT AM I SUPPOSE TO DO. *TR

Mileage: 116,444

OUR CAR SUFFERED FROM A SEVERELY RUSTED FRONT SUB FRAME (ENGINE CRADLE) THAT REQUIRED REPLACEMENT. WE HAD THE SUB FRAME REPLACED, CHRYSLER REFUSED TO HELP OR COMPENSATE IN ANY WAY. *TR

Mileage: 116,527

SUB FRAME RUSTED OUT

Mileage: 84,872

OCTOBER 31, 2012; THE CHRYSLER DEALER SERVICE DEPARTMENT NOTED THE OWNER THAT THE ENGINE SUBFRAME (ENGINE CRADLE) HAD RUSTED THROUGH AND ADVISED THE OWNER THAT THIS COULD CAUSE A SERIOUS DAMAGE TO THE VEHICLE AND POSSIBLE INJURY OR DEATH DUE TO LOSS OF VEHICLE CONTROL. THE VEHICLE WAS PURCHASED NEW AT THIS DEALERSHIP, REGISTERED, SERVICED, AND DRIVEN IN THE CHRYSLER DESIGNATED "SALT BELT" STATE OF OHIO FOR ITS ENTIRE SERVICE LIFE (STILL IN SERVICE, STILL IN OHIO, STILL OWNED BY THE ORIGINAL OWNER). APPARENTLY THERE WAS A CHRYSLER CUSTOMER SATISFACTION CAMPAIGN LETTER IN NOV. 2010 THAT WENT OUT TO VEHICLE OWNERS IN THIS AREA FOR THIS YEAR-MODEL VEHICLE, REGARDING THIS POTENTIAL CONDITION. HOWEVER, THIS OWNER WAS NOT NOTIFIED. WHEN THIS LETTER WAS ISSUED, THE VEHICLE WOULD HAVE BEEN INSIDE THE 10 YEAR/150,000 MILE SERVICE WINDOW AND QUALIFIED UNDER THE EXTENDED CHRYSLER WARRANTY. FORTUNATELY, NO CATASTROPHIC FAILURE OCCURRED BEFORE THIS CONDITION WAS CORRECTED. THE CHRYSLER DEALER MADE AN OFFER TO REPAIR THE VEHICLE FOR $798, WHICH WAS ACCEPTED AND THE VEHICLE MADE ROADWORTHY ONCE AGAIN. CHRYSLER SHOULD REIMBURSE THE OWNER FOR THE REPAIR CHARGES SINCE NO NOTIFICATION WAS EVER RECEIVED BY THE OWNER REGARDING THE WARRANTY EXTENSION, THE RISK IF NOT REPAIRED, OR THE PROCEDURES NECESSARY TO MITIGATE THE DEFECT. *TR

Mileage: 196,076

ADDING TO PREVIOUS COMPLAINT. I FIND THERE IS AN INTERNAL RECALL GRANTED TO ONLY A FEW. I AM OVER THE MILEAGE DUE TO MECHANIC'S FAILURE TO DIAGNOSE THE PROBLEM. TOOK FOR A SECOND OPINION, WAS TOLD THAT THE CAR IS UNSAFE AND THAT THE CORROSION WAS OBVIOUSLY THERE FOR SOME TIME. CAR IS DANGEROUS THAT ENGINE CAN FALL OUT AT ANYTIME. DID CALL CHRYSLER AND THEY MADE NO MENTION OF RECALL LETTER OR BULLETINS RELEASED ON THIS PROBLEM. BASICALLY SAID SOL THAT THERE IS NO RECALL. THERE ARE HOW MANY PACIFICAS ON THE ROADS WITH DRIVERS UNAWARE THAT THEIR VEHICLE IS A DEATH TRAP TO THEMSELVES AND OTHERS ON THE ROADS. THERE SHOULD BE A RECALL ISSUED IMMEDIATELY. *TR

Mileage: 154,000

I WAS HAVING PACIFICA SERVICED AT GOODYEAR STORE IN NEWPORT, KY PRIOR TO DRIVING TO FLORIDA. MECHANIC CALLED ME TO SERVICE AREA TO SEE SERIOUS RUST THROUGH ON FRONT FRAME RAILS AND ENGINE CRADLE. HE SAID "DO NOT DRIVE THE CAR TO FLORIDA. THE ENGINE COULD DROP IF FRAME BREAKS". I IMMEDIATELY WENT TO WYLER CHRYSLER AND HAD THE RUSTED FRAME REPLACED. I LATER FOUND THAT CHRYSLER HAD EXTENDED THEIR WARRANTY TO SPECIFICALLY COVER THIS PROBLEM. I DID FILE A CLAIM WITH CHRYSLER AND THEY DID REIMBURSE ME 80% OF THE REPAIR COST. I AM NOW SEEING, ON EDMUNDS.COM CHAT SITE THAT THERE ARE MANY MORE OWNERS HAVING THIS SAME RUST OUT PROBLEMS WITH THEIR PACIFICAS. A RUSTED FRAME BREAKING AT HIGHWAY SPEEDS COULD BE DISASTROUS. *TR

Mileage: 76,000

I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR

Mileage: 82,000

DEALER SERVICE DEPARTMENT CLAIMED THAT THE SUBFRAME IS ROTTING AND NEEDS REPLACEMENT (@$1890 + TAX). THIS PROBLEM HAS BEEN REPORTED BY CONSUMERS NUMEROUS TIMES. CHRYSLER WILL COVER THE COSTS FOR SOME CARS -- THOSE BUILT IN WINDSOR, ONTARIO FROM 2/23/2004 THROUGH 3/31/2004, BUT MY VEHICLE WAS BUILT IN WINDSOR ON 6/2/2003 AND SO IS NOT COVERED. *TR

Mileage: 53,109

DRIVING AROUND 40 THE VEHICLE STARTED TO SHAKE. I THOUGHT MAYBE A WHEEL BEARING OR TIE ROD WAS THE ISSUE. UPON TAKING IT TO THE SHOP TO GET CHECKED I WAS TOLD THAT THE ENGINE CRADLE WAS RUSTED TO THE POINT OF ALMOST FAILING. I AM CURRENTLY HAVING THE CRADLE REPLACED. HAD THAT OCCURRED AT A HIGHER SPEED I HAT TO THINK WHAT MAY HAVE HAPPENED. I CALLED CHRYSLER AND WAS TOLD THERE IS A REPLACEMENT PROGRAM FOR VEHICLES BUILT BETWEEN FEB 23RD AND MAR31ST 2004. BECAUSE MY VEHICLE WAS BUILT JANUARY 23RD 2004 IT WAS NOT COVERED AND I RECEIVED NO LETTER. DESPITE THE FACT I WAS DRIVING A VEHICLE WITH THE SAME PROBLEM IN A VERY DANGEROUS STATE. THERE SHOULD BE A NATIONWIDE SAFETY RECALL. *TR

Mileage: 110,000

MY MECHANIC CALLED TO MY ATTENTION THAT THE SUB-FRAME ON MY 2004 CHRYSLER PACIFICA HAD RUSTED THROUGH AND DEVELOPED CRACKS ADJACENT TO THE RUSTED AREA. I WAS ADVISED THAT THE VEHICLE WAS UNSAFE AND THAT THE SUB-FRAME REQUIRED REPLACEMENT. THE LOCAL CHRYSLER DEALER WAS UNAWARE OF ANY RECALL, BUT CHECKING THE INTERNET I FOUND THIS CONDITION TO HAVE OCCURRED TO NUMEROUS OTHER PACIFICAS. I CONTACTED CHRYSLER CUSTOMER SERVICE WHO INFORMED ME THAT AN EXTENDED WARRANTY HAD BEEN ISSUED FOR 2004-2005 CHRYSLER PACIFICA PRODUCED DURING A SPECIFIC TIME PERIOD AND ORIGINALLY LICENSED IN "SNOW STATES". THE WARRANTY COVERS SUB-FRAME REPLACEMENT UP TO 10 YEARS AND 150,000 MILES. UNFORTUNATELY MY VEHICLE WAS PRODUCED A FEW MONTHS PRIOR TO THE WARRANTY COVERAGE PERIOD. IT IS QUITE UNLIKELY THAT THE SUB-FRAME WAS PRODUCED SATISFACTORILY AND THEN IT BECAME SUBSTANDARD - ESPECIALLY SINCE THE EARLIER PRODUCTION ON MY VEHICLE HAS RUSTED THROUGH. IT IS SHAMEFUL AND IRRESPONSIBLE THAT A COMPANY WITH AS MUCH HISTORY AND ENGINEERING CAPABILITIES HAS DESIGNED AND MANUFACTURED A VEHICLE THAT BECOMES UNSAFE IN LESS THAN 10 YEARS OR 100,000 MILES. IF THEY ARE NOT ACCEPTING LIABILITY TO REPLACE THIS INFERIOR PART THEY SHOULD AT LEAST HAVE THE DECENCY TO HAVE CONTACTED OWNERS TO MAKE THEM AWARE THAT THERE IS A 'POTENTIAL FOR THE SUB-FRAME TO HAVE RUSTED TO A CONDITION THAT PRESENTS A SAFETY HAZARD.' *TR

Mileage: 93,900

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE INNER TIE ROD AND SWAY BAR LINKS FOR THE FRONT SUSPENSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

I TOOK THE CAR TO MY MECHANIC FOR FRONT END NOISE. IT WAS DETERMINED THE FRONT SUSPENSION FRAME WAS RUSTED AND THE CAR WAS UNSAFE TO DRIVE. CONTACTED CHRYSLER AND WAS TOLD TO TAKE TO DEALER. TOOK CAR TO DOAN DODGE IN GREECE NY. AFTER SEVERAL CALLS CHRYSLER HAS REFUSED TO REPAIR. THE COST OF THE REPAIR IS $1600 AND IT IS A KNOWN PROBLEM. I AM TOLD THEY ARE QUIETLY REPAIRING SOME COMPLAINTS. THIS CAR WAS OVER $34,000 NEW AND SHOULD NOT BE HAVING THIS PROBLEM!! *TR

Mileage: 156,000

SUB FRAME COMPLETELY RUSTED APART, RESULTING IN DANGEROUS FRONT END CONDITIONS AND EXPENSIVE REPAIR. FOUND SIMILAR ISSUES FOR OTHER PACIFICA OWNERS THROUGH RESEARCH AND BELIEVE THIS IS A DEFECTIVE PART AND SHOULD BE COVERED AND RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 124,000

I TOOK MY VEHICLE IN TO THE SHOP TO GET NEW TIRES AND THE MECHANIC INFORMED ME THAT THE FRAME WAS RUSTED IN HALF. HE TOLD ME THAT I WOULD HAVE TO REPLACE THE FRAME OR THE VEHICLE WOULD NOT BE SAFE TO DRIVE. *TR

Mileage: 80,000

I PURCHASED THIS VEHICLE USED WITH VERY LOW MILEAGE. IT IS IN GREAT CONDITION UNTIL I STARTED HEARING A NOISE IN THE FRONT END. I TOOK INTO THE GARAGE TO HAVE NEW TIRES AND BRAKES PUT ON IT. WHEN THE MECHANIC PUT IT ON THE RACK, HE SAID THAT THE FRAME WAS RUSTED THROUGH. SO, INSTEAD OF NEW TIRES AND BRAKES I NOW NEED A NEW FRAME. I AM JUST THANKFUL THAT I WAS NOT DRIVING WHILE THIS HAPPEN. I WAS WONDERING IF THIS PROBLEM AS AFFECTED OTHER OWNERS ALSO. *TR

Mileage: 80,000

MY 2004 CHRYSLER PACIFICA MAKES A LOUD POPPING NOISE WHEN TURNING. IT DOESN'T DO IT ALL OF THE TIME, BUT IF YOU TURN RIGHT, THEN TURN LEFT IT WILL POP. IF YOU'RE DRIVING AROUND A SMALL TURN AND IT POPS THE VEHICLE BODY WILL SHIFT AND YOU MOMENTARILY LOSE CONTROL OF THE VEHICLE. *TR

Mileage: 130,000

MY MECHANIC HAS ADVISED THAT MY CAR HAS A RUSTED SUBFRAME, PARTS OF WHICH HAVE RUSTED THROUGH. IT IS DUE FOR INSPECTION BY THE END OF THE MONTH, AND I HAVE BEEN ADVISED THAT IT IS RUSTED BAD ENOUGH TO FAIL INSPECTION. I NEED THIS VEHICLE, AND HAVE TAKEN GREAT CARE OF IT. I CHANGED THE TIMING BELT LAST YEAR, AND HAVE KEPT IT IN A GARAGE. I CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE OR REPLACE THE SUBFRAME. THIS IS NOT NORMAL RUSTING. MY LOCAL CHRYSLER DEALERS, NATURALLY, HAVE TOLD ME THAT THE CAR HAS TOO MANY MILES AND IS NO LONGER UNDER WARRANTY. I HAVE DONE MY RESEARCH ON THIS. CHRYSLER HAS BEEN REPLACING SUBFRAMES IN SOME PACIFICAS, PARTICULARLY CANADA. THERE IS A PROBLEM WITH THIS MODEL; THE METAL WAS NOT PROPERLY COATED OR SOMETHING. IT IS TIME FOR CHRYSLER TO ISSUE A RECALL AND REPLACE THESE SUBFRAMES. WHEN VEHICLES RUST, IT SHOULD NOT START IN THE SUBFRAME. I AM A SINGLE MOTHER; I NEED THIS CAR TO DRIVE TO WORK AND FOR FAMILY USE. MY KIDS AND I ARE NOT SAFE IN IT, AND IF IT CAN'T PASS INSPECTION I WILL BE WITHOUT A VEHICLE! *TR

Mileage: 130,000

TOOK CAR TO THE SHOP FOR ROUTINE SCHEDULE MAINTENANCE. THE MECHANIC SAID THAT THE SUBFRAME WAS SEVERELY DAMAGED BY RUST AND RECOMMENDED REPLACING IT AS SOON AS POSSIBLE. HE STATED THAT IS VERY DANGEROUS DRIVING A CAR IN THIS CONDITION. I GOOGLED " PACIFICA SUBFAME RUST" AND FIND OUT THAT THIS ISSUE IS HUGE. THE MECHANIC SAID THAT THIS DETERIORATION IS NOT NORMAL. THERE SHOULD BE A RECALL CAMPAIGN TO MAKE CHRYSLER AWARE OF THIS PROBLEM. *TR

Mileage: 60,000

IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR

Mileage: 127,000

I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS OFF AND REPLACE THEN WITH NEW PARTS. IN DECEMBER OF 2011, I PURCHSED NEW TIRES AND WAS ALSO TOLD THAT I NEEDED TO PURCHSE NEW WHEELS BECAUSE THE CURRENT WHEELS ON THE VEHICLE WERE STARTING TO RUST. IN SEPTEMBER, I HAD MY BRAKE PADS REPLACED AND WAS ALSO TOLD THAT I NEEDED NEW ROTORS BECAUSE THOSE WERE ALSO RUSTING. I DO NOT LIVE IN A FLOOD ZONE, NOR HAVE I EVER HAD MY CAR IN A FLOOD. I WAS MADE AWARE OF A RECALL BY CHRYSLER YESTERDAY OF ITS 2004-2005 JEEP BRAND DUE TO CORROSION AND WANTED TO SUBMIT THIS AS THERE MAY ALSO ME CHRYSLERS SUCH AS MINE THAT HAVE HAD CORROSION ISSUES FROM NORMAL USAGE. A FEW YEARS AGO, I ALSO HAD TO HAVE THE REAR DIFFERENTIAL SERVICED DUE TO A LEAK AND THIS MAY HAVE ALSO BEEN DUE TO CORROSION. *TR

2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRIVERS-SIDE ALSO. THIS IS A MAJOR SAFETY ISSUE!!! THE ENTIRE FRONT-END OF THE VEHICLE INCLUDING: ENGINE, TRANSMISSION, AND ALL FRONT-END SUSPENSION AND STEERING IS HELD IN PLACE BY THIS SUBFRAME (ENGINE CRADLE). WHAT HAPPENS WHEN THIS TOTALLY FAILS WHILE DRIVING WITH SIX PEOPLE IN THE VEHICLE? WHY HAS THIS NOT BECOME A MANDATORY SAFETY RECALL? DOES SOMEONE HAVE TO GET KILLED BEFORE THIS GETS SOMEONES ATTENTION? THIS IS NOT AN ISOLATED INCIDENT AS CAN BE SEEN BY THIS WEBSITE. NHTSA PLEASE HELP!!! *TR

Mileage: 70,100

THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR

Mileage: 88,150

I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CONSUMERS....MY UNDERSTANDING IS THE METAL IS SO VERY THIN - THIN ENOUGH TO BARELY SUPPORT THE ENGINE EVEN WITHOUT ANY RUST!! THIS IS CRIMINAL ON CHRYSLER'S PART......THEY KNOW THIS IS A PROBLEM AND DO NOTHING???? COME ON PEOPLE OF THE NHTSA - MAKE THEM DO SOMETHING.....THIS IS CLEARLY A DEFECT.....A VERY UNHAPPY CONSUMER IN MAINE!! GUARANTEED NO MORE CHRYSLER PRODUCT IN MY FUTURE UNLESS THEY FIX THIS........! *TR

Mileage: 113,450

FRONT SUBFRAME ( ENGINE CRADLE ) HAS APPROXIMATELY 3 INCH RUST HOLE ON RIGHT SIDE OF MAIN MEMBER NEAR THE TOP BEHIND OIL PAN . RUST HOLE ORIGINATED FROM THE INSIDE OF THE SUBFRAME. THIS VEHICLE IS ONLY 7 YEARS OLD AND THIS IS A CRITICAL SUPPORT COMPONENT FOR THE STEERING, SUSPENSION, AND ENGINE THAT IS NOW STRUCTURALLY COMPROMISED . I BELIEVE THIS TO BE CAUSED BY A MANUFACTURING DEFECT OF THE SUBFRAME. NO VEHICLE SHOULD RUST OUT THIS SOON. I HAVE FOUND MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON NUMEROUS WEBSITES. HAVE REPORTED PROBLEM TO LOCAL CHRYSLER DEALERSHIP, MILLER BROS. IN MARTINSBURG, WV, AND ALSO TO CHRYSLER CUSTOMER SERVICE. WAS ADVISED BY DEALER SERVICE MANAGER THAT HE HAD HEARD OF THE PROBLEM, BUT HAD NOT SEEN THIS ISSUE HIMSELF AND THAT MY WARRANTY WAS EXPIRED AND THEY COULD NOT DO ANYTHING. CHRYSLER RESPONSE IS PENDING, HOWEVER WAS TOLD ALSO THAT WARRANTY WAS EXPIRED AND NOT TO EXPECT ANYTHING. THEY STATE THERE IS NO RECALL FOR THIS ISSUE, HOWEVER THERE ARE RUMORS OF A "SILENT RECALL" FOR THIS ISSUE AND VEHICLES HAVE BEEN REPAIRED IN CANADA FOR FREE ON THE WEB. THIS IS A VERY DANGEROUS SITUATION AND THAT I BELIEVE NEEDS TO BE ADDRESSED BY A GOV.'T MANDATED SAFETY RECALL LIKE THE FORD WINDSTAR SUBFRAME RUST ISSUES. PLEASE HELP. ESTIMATED COST OF REPAIR IS APPROXIMATELY $4500.00. I CANNOT AFFORD TO PAY FOR THIS, NOR SHOULD I HAVE TOO, PLUS I CANNOT SELL THE VEHICLE IN THIS CONDITION. *TR

Mileage: 208,862

HAD VEHICLE IN FOR REPLACEMENT OF STARTER. MECHANIC NOTICED THE SUBFRAME WAS COMPLETELY ROTTED AND NO LONGER PERFORMING ITS INTENDED PURPOSE. CHRYSLER GENERAL INFORMATION YIELDED NO RESULTS AS THERE IS NO RECALL ON THAT PART. LOCAL DEALERSHIP INDICATED THE REPLACEMENT PART WAS $3585 (NEW) BUT THERE WAS NO WAREHOUSE WHERE SUCH PART WAS STOCKED. NO USED ALTERNATIVES ARE AVAILABLE. CAR HAS 160K IN MILES, 2004. STILL HAS LIFE IN IT BUT NOW IT'S UNSAFE TO DRIVE. *KB

2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB

Mileage: 117,250

WHILE DRIVING LESS THAN 20MPH HEARD LOUD CLANKING AND HOOD OF CAR WAS SHAKING. AFTER PULLING OVER LIFT HOOD AND NOTICE LEFT MOTOR MOUNT HAD PUSH THREW HOOD THIS IS THE THIRD TIME THIS PROBLEM HAS OCCURRED SINCE HAVING VEHICLE. PURCHASED VEHICLE IN 2008. *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING, HE WOULD HEAR ABNORMALLY LOUD NOISES WHEN ATTEMPTING A TURN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE FRONT SUSPENSION. THE VEHICLE WAS REPAIRED FOR THE FRONT SUSPENSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.

Mileage: 78,000

I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR

Mileage: 50,000

MOTOR MOUNTS ON 2004 CHRYSLER PACIFICA DEFECTIVE AFTER 61000 MILES CAUSED ENGINE TO SHIFT AND LOOSEN TRANSMISSION CABLE/WIRE DISABLING VEHICLE. *TR

Mileage: 61,000

WE WERE TOLD LAST WEEK THAT THE MOTOR MOUNTS ON OUR 2004 CHRYSLER PACIFICA WERE GONE. NOT BROKEN.... GONE. I HAD NOTICED SOME FRONT END SHAKING WHEN I HIT THE BRAKES AT A HIGH RATE OF SPEED. I ALSO NOTICED THAT THE ENGINE WAS LOUD WHEN I WOULD HIT THE ACCELERATOR FROM A STOP. OUR MECHANIC DISCOVERED THAT THE MOTOR MOUNTS WERE MISSING AND CAUSING THE ISSUES. EVERY TIME I HIT THE GAS, THE ENGINE JUMPS UP A COUPLE OF INCHES. MY MECHANIC CALLED AROUND AND WAS UNABLE TO GET HIS HANDS ON ANY MOTOR MOUNTS AT THIS TIME. HE WAS TOLD THAT THEY ARE ON BACKORDER AT THIS TIME. I HAVE BEEN DOING SOME RESEARCH AND HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH PACIFICAS. I HAVE FOUND A SITE, WWW.TOPIX.COM, HAS A FORUM OPEN TO LIST THE ISSUES WITH THESE CARS. OVER THE LAST COUPLE OF YEARS, MANY PEOPLE HAVE STATED THAT THIS PART IS ON BACK ORDER AND CAN'T BE FOUND ANYWHERE. ONE PERSON ALSO SAID THAT CHRYSLER IS NOT MAKING THE PART ANY MORE. I FIND THIS TO BE POOR BUSINESS ON CHRYSLER'S PART. I TRY TO BUY AMERICAN, BUT I HAVE TO BE HONEST.... MY CONFIDENCE IS FAILING HERE. I FEEL CHRYSLER SHOULD DO THE 'RIGHT THING' AND MAKE GOOD TO ALL THE PACIFICA OWNERS WHO ARE HAVING THIS SAME ISSUE. AT THE VERY LEAST, MAKE THE PART!!!!!! *TR

Mileage: 107,692

2004 CHRYSLER PACIFICA HAS A PROBLEM WITH THE MOTOR MOUNTS. CONSUMER STATES THE MOUNTS HAVE BEEN ON BACK ORDER SINCE DEC. 2008. *NJ THE CONSUMER STATED A NOISE WAS HEARD WHEN GONG OVER BUMPS IN THE ROAD. THE ANTI-LOCK WHEEL SENSOR WAS BAD, THE TIRE LIGHT ILLUMINATED, THE LOWER CONTROL ARMS AND FRONT SWAY BAR WERE REPLACED. THE MOTOR MOUNTS WERE LEAKING OIL. THE INSTRUMENT CLUSTER WAS NOT WORKING AND THE EGR VALVE WAS REPLACED. *JB

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HAS BEEN TAKING HIS VEHICLE TO THE DEALER FOR AN OIL CHANGE AND SERVICE EVER SINCE IT WAS PURCHASED. THE DEALER STATED THAT THE FRAME OF HIS VEHICLE WAS RUSTED THROUGH AND FAILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE CONTACT MUST PAY FOR THE REPAIR COSTS. THE DEALER NEVER WARNED HIM OF ANY FAILURES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE IS STILL AT THE DEALER AWAITING REPAIR. THE FAILURE MILEAGE WAS 71,000. UPDATED 02/06/09 *BF THE VEHICLE PULLED TO THE LEFT. THE DEALER PERFORMED AN ALIGNMENT AND REPLACED THE TIE ROD ENDS. UPDATED 02/06/09. *JB

Mileage: 71,000

TOOK THE `04 PACIFICA TO DEALERSHIP FOR CLUNKING NOISE ON DRIVERS SIDE FRONT. DIAGN. WAS FOR TWO HYDRAULIC MOTOR MOUNTS $600. NOW TELLS ME THE CLUNK IS STILL THERE AND NEEDS UPPER AND LOWER CONTROL ARMS REPLACED $800. I AM DISGRUNTLED THAT FIRST AND FOREMOST THIS IS COSTING ME SO MUCH TO REPAIR, BUT SECONDLY THE MANUFACTURER HAS BEEN AWARE OF THESE DEFECTS FOR QUITE SOME TIME. MANY COMPLAINTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EC024/186 DISCUSS THIS VERY SAME ISSUE. IT APPEARS THAT CHRYSLER HAS BEEN AWARE OF THIS DEFECT SINCE THE FIRST YEAR OF PRODUCTION, BUT HAS NOT OFFERED UP ANY RECALL. THIS IS A MAJOR MECHANICAL FAILURE WAITING TO HAPPEN AND ALL OF THESE VEHICLES NEED TO BE RECALLED AND REPAIRED BEFORE MAJOR ACCIDENTS OCCUR. THESE VEHICLES ARE PREDOMINANTLY BEING DRIVEN BY FAMILIES AND THERE NEEDS TO BE A REMEDY BEFORE ANY CRITICAL FAILURE OF PARTS NEEDLESSLY TAKES ANY LIVES. I IMPLORE YOU TO ACT ON THIS COMPLAINT. *TR

Mileage: 67,000

VEHICLE WAS MAKING A CLUNKING NOISE AT ACCELERATION, VEHICLE WAS ALSO MAKING NOISES THAT SOUNDED LIKE THE SHOCKS NEEDED TO BE REPLACED. DEALERSHIP TOLD ME THAT THE BOTH LOWER CONTROL ARMS WERE BROKEN AND NEEDED TO BE REPLACED ALONG WITH THE FRONT AND REAR MOTOR MOUNTS. AFTER THIS WAS DONE 2 DAYS LATER VEHICLE CHECK ENGINE LIGHT CAME ON DEALERSHIP HAS TOLD ME THAT THE EMISSION PUMP AND SOLENOID HAS FAILED - THE EMISSION PUMP WAS JUST REPLACED IN NOVEMBER 2007. FROM REVIEWING THE WEBSITE IT LOOKS LIKE CHRYLSER NEEDS TO TAKE RESPONSIBILITY FOR SERVICE. I HAVE ASKED THEM FOR ALL OF MY PARTS THAT THEY ARE REMOVING FROM MY VEHICLE SINCE I NO LONGER TRUST THE DEALERSHIP AND WILL BE LOOKING FOR AN OUTSIDE MECHANIC TO SERVICE MY CAR. MG *TR

Mileage: 46,067

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE AND MADE A THUMPING SOUND. THE VEHICLE ALSO TENDS TO PULL TO THE RIGHT. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE CONTINUES. THE CURRENT MILEAGE WAS 51,200 AND FAILURE MILEAGE WAS 6,000. UPDATED 6/16/08 *CN THE LEFT REAR SEATBELT WOULD NOT RETRACT, THE OUTER TIE ROD ENDS, THE BLOWER MOTOR AND RESISTOR WERE REPLACED BECAUSE THE VEHICLE DIDN'T HAVE ANY HEAT, THE BATTERY WAS STALLING. THE HEATED SEAT WERE NOT WORKING. UPDATED 06/16/08*JB

Mileage: 6,000

OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS FURTHER NOTIFIED THAT 156 ARE BACK ORDERED AND 96 ADDITIONAL ARE IN THE PIPELINE FOR THIS PARTICULAR PAN FOR THIS ENGINE. IF I HAD THE OTHER ENGINE AVAILABLE FOR THIS CAR, THERE WOULD BE IMMEDIATE REPLACEMENT. I WAS FURTHER WARNED THAT THE CAR IS DANGEROUS TO DRIVE NOW BECAUSE THE PLUG COULD FALL OUT AT ANY TIME WITH A RESULTANT FIRE AND/OR SEIZING UP OF THE ENGINE FROM RAPID DRAINAGE OF OIL. *TR THE CONSUMER ALSO HEARD FRONT END NOISES. THE CONSUMER WAS INFORMED THE RIGHT SIDE LEVER BUSHING WAS DEFECTIVE. UPDATED 05/28/08

Mileage: 48,000

WE NOTICED A KLUNKING WHEN LETTING UP OFF THE GAS PETAL WHILE GOING DOWN THE ROAD, AND UPON TAKE OFF FROM A STOP, IT SEEMS TO ROAR. I'M SPEAKING OF A 2004 CHRYSLER PACIFICA. WE TOOK IT TO A DEALERSHIP, AS WE HAD THOUGHT, IT WAS A BROKRN REAR MOTOR MOUNT, AND THEY TELL ME MY SWAG BAR IS LOOSE. ISN'T THERE SOMETHING THAT CAN BE DONE? IT SEEMS TO BE A PROBLEM IN ALOT OF THESE CARS! *CN

IN AUGUST OF 2007 I NOTICED A CLUCKING NOISE IN THE FRONT OF MY VEHICLE WHEN EVER I WAS ON UNEVEN ROADS OR A BUMPY SERVICE. I THOUGHT MY SHOCKS NEEDED TO BE REPLACED SO WE DID THAT BUT THE NOISE IS CONTINUING TO GET WORSE, I TOOK IT TO A MECHANIC IN OCTOBER HE REPLACED THE BUSHINGS WHICH DIDN'T SEEM TO SOLVE THE PROBLEM, HE DOESN'T KNOW WHAT THE PROBLEM IS, I HAVE SPENT OVER A COUPLE OF THOUSAND DOLLARS ON PROBLEMS WITH THIS VEHICLE ALREADY AND I AM GETTING A LITTLE WORRIED ABOUT DRIVING IT DOWN THE ROAD IT SOUNDS SO BAD I THINK A FRONT TIRE OR SOMETHING WORSE MIGHT BREAK AND I WILL HAVE AN ACCIDENT INJURING MYSELF OR SOMEONE ELSE IN THE PROCESS, THIS NEEDS TO BE REVIEWED BY CHRYSLER FOR THE 2004 PACIFICA, I KNOW THIS THE FIRST YEAR FOR THIS VEHICLE BUT THE RECALLS TO FIX STUFF ARE FEW AND FAR BETWEEN IF THEY EVEN BOTHER, IT JUST SEEMS LIKE CHRYSLER COULD CARE LESS. YOU CAN'T EVEN BY A HANES OR ANY KIND OF MANUAL FOR THIS VEHICLE YET WHICH IS STUPID LET ALONE BY PARTS FROM ANYONE FOR IT. *TR

Mileage: 60,000

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE HAS EXPERIENCED SEVERAL FAILURES SINCE THE DATE IT WAS PURCHASED. THE WEATHER STRIPPING CAME OFF AND WAS TAKEN TO THE DEALER TWICE FOR REPAIR. THE LOCKS ON THE DRIVER SIDE FAIL TO INDICATE WHEN THE DOORS ARE LOCKED. TWO WEEKS AGO, WHILE DRIVING 30 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. ADDITIONALLY, THE STEERING WHEEL FELT AS IF IT WOULD DETACH. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT DISCOVERED THAT THE REAR TIRES APPEARED LOOSE AND THE REAR AXLE FAILED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO THE REPAIR SHOP. THE WEATHER WAS SUNNY AT THE TIME OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.

Mileage: 47,000

I AM ONLY THE SECOND OWNER MY 2004 PACIFICA FOR THREE MONTHS AND HAVE NEVER OWNED A VEHICLE WITH THIS MANY PROBLEMS. I ONLY DROVE IT TWO WEEKS WHEN I STARTED HEARING A TERRIBLE RATTLING NOISE AROUND THE FRONT RIGHT TIRE. I HAD MY LOCAL CHRYSLER DEALERSHIP LOOK AT THE CAR. THEY SAID I NEED TO REPLACE THE ROTORS AND SWAY LINKS. WE REPLACED THOSE HOWEVER THE PROBLEMS WAS NOT FIXED. I TOOK IT BACK AT WHICH NOW IT'S POURING OIL OUT FROM UNDER IT. THEY ATTEMPTED TO FIX IT HOWEVER THEY DO NOT. I TOOK IT BACK A THIRD TIME THEY FINALLY FIXED THE OIL LEAK BUT THE RATTLING AND POPPING IN THE FRONT SUSPENSION IS STILL THERE. I HAVE SINCE TAKEN IT TO AN INDEPENDENT MECHANIC WHO ASSISTED THAT THE TOP AND BOTTOM MOTOR MOUNTS WERE COMPLETELY BROKEN. I REPLACED THOSE AND THEY SEEM TO THINK THE POPPING IS POSSIBLY THE CONTROL ARM OR BUSHINGS. ONLY TWO DAYS AGO THE AIR PRESSURE SENSOR IN THE LEFT FRONT WHEEL BROKE AND I HAVE AN ENGINE LIGHT ON. THE ENGINE LIGHT READER STATED THE CAR HAD AN EMISSION SYSTEM LEAK. I CAN NOT BELIEVE A CAR THIS NEW COULD HAVE ALL THESE PROBLEMS. I AM VERY UNSATISFIED WITH THIS AUTOMOBILE. I AM IN SHOCK. CHRYSLER SHOULD MAKE THIS RIGHT. *JB

I AM ONLY THE SECOND OWNER MY 2004 PACIFICA FOR THREE MONTHS AND HAVE NEVER OWNED A VEHICLE WITH THIS MANY PROBLEMS. I ONLY DROVE IT TWO WEEKS WHEN I STARTED HEARING A TERRIBLE RATTLING NOISE AROUND THE FRONT RIGHT TIRE. I HAD MY LOCAL CHRYSLER DEALERSHIP LOOK AT THE CAR. THEY SAID I NEED TO REPLACE THE ROTORS AND SWAY LINKS. WE REPLACED THOSE HOWEVER THE PROBLEMS WAS NOT FIXED. I TOOK IT BACK AT WHICH NOW IT'S POURING OIL OUT FROM UNDER IT. THEY ATTEMPTED TO FIX IT HOWEVER THEY DO NOT. I TOOK IT BACK A THIRD TIME THEY FINALLY FIXED THE OIL LEAK BUT THE RATTLING AND POPPING IN THE FRONT SUSPENSION IS STILL THERE. I HAVE SINCE TAKEN IT TO AN INDEPENDENT MECHANIC WHO ASSISTED THAT THE TOP AND BOTTOM MOTOR MOUNTS WERE COMPLETELY BROKEN. I REPLACED THOSE AND THEY SEEM TO THINK THE POPPING IS POSSIBLY THE CONTROL ARM OR BUSHINGS. ONLY TWO DAYS AGO THE AIR PRESSURE SENSOR IN THE LEFT FRONT WHEEL BROKE AND I HAVE AN ENGINE LIGHT ON. THE ENGINE LIGHT READER STATED THE CAR HAD AN EMISSION SYSTEM LEAK. I CAN NOT BELIEVE A CAR THIS NEW COULD HAVE ALL THESE PROBLEMS. I AM VERY UNSATISFIED WITH THIS AUTOMOBILE. I AM IN SHOCK. CHRYSLER SHOULD MAKE THIS RIGHT. *JB

DT*: THE CONTACT STATED THE REAR CONTROL ARM FRACTURED. IT WAS DRIVEN ON THE FAULTY CONTROL ARM TO AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS INSPECTED BY THE MECHANIC AND REPAIRED. IT WAS TAKEN FOR STATE INSPECTION AND FAILED DUE THE INNER TIE RODS NEEDING REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS.

Mileage: 67,900

2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH THE TRANSMISSION AND THE WHEEL BEARINGS. *MR THE CONSUMER EXPERIENCED PROBLEM UPON THE ARRIVAL AT HOME ON THE FIRST DAY OF PURCHASE. THERE WERE CLUNKING SOUNDS WHEN IN DRIVE, REVERSE, SHIFT OR REVERSE TO DRIVE, A WHINE WHEN DECELERATING AT 30-40 MPH, EXCESS BACKLASH IN THE DIFFERENTIAL. THE SERVICE DEALER NOTES STATED THAT THERE WAS INCORRECT GEAR LASH AND BEARING PRELOAD UPON ORIGINAL ASSEMBLY FROM THE FACTORY. THE DEALER FIXED THE WHEEL BEARING AND STATED THAT THE TRANSMISSION WAS NORMAL. THE CONSUMER REQUESTED A REFUND. *SC

AFTER HAVING MY PACIFICA FOR 1.5 YEARS AND EXPERIENCING 19 PROBLEMS (54 DAYS IN THE SHOP!); 2-3 OF WHICH ARE RECURRING (I.E. THE ENGINE LIGHT COMING ON), EVEN THE SERVICE DEPARTMENT AT MY DEALERSHIP STATED THAT THEY WOULD STAND BEHIND MY EFFORTS TO GET A VEHICLE REPLACEMENT! WE ARE COMPLETELY HAPPY WITH THE DEALERSHIP'S SERVICE AS THEY HAVE STOOD BEHIND THIS "LEMON" BETTER THAN THE MANUFACTURER APPEARS TO BE ABLE TO. AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE, MR. CRAIG KISHNER, I WAS INFORMED THAT THE "BEST" CHRYSLER COULD DO WAS TO REFUND MY EXTENDED WARRANTY PRICE. I PUSHED BACK AND MY BOYFRIEND ALSO CALLED TO ANNOUNCE OUR DISMAY AT THE MANNER IN WHICH WE ARE BEING TREATED AFTER BEING TREMENDOUSLY PATIENT FOR 1.5 YEARS TO SEE IF THIS "LEMON" COULD BE REPAIRED TO A REASONABLE LEVEL OF USABILITY. MR KISHNER THEN CAME BACK WITH THE ANSWER THAT CHRYSLER WOULD ONLY "STEP UP" FOR THE PREVIOUSLY LAUGHABLE ANSWER. WE HAD HOPED FOR A LAUDABLE ANSWER. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER, WITH THE QUESTIONABLE TRACK RECORD OF CHRYSLER, WOULD WANT TO CREATE MORE ADVERSE PUBLICITY THAN THEY ALREADY HAVE CHALKED UP OVER THE COURSE OF THEIR EXISTENCE. NONETHELESS, WE WILL PURSUE THIS THROUGH THE COURTS AND UNDOUBTEDLY TELL ALL OF OUR FRIENDS AND BUSINESS COLLEAUGES OF THIS HORRIFIC EXPERIENCE. *AK

Mileage: 2,682

REAR GRINDS AND SMOKES. HEAVY VIBRATION THROUGH THE STEERING WHEEL THAT IS SO BAD THAT IT IS DIFFICULT TO HOLD THE STEERING WHEEL. *NM

Mileage: 10,418

WHEN TURNING AT LOW SPEEDS THERE WAS GRINDING NOISE IN THE FRONT END. THE CAUSE OF THE NOISE HAD NOT YET BEEN DETERMINED ALTHOUGH THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES. *AK

Mileage: 1,000