2005 CHRYSLER PACIFICA Structure Problems

416 complaints about Structure

416
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints (416)

Sep 3, 2021

The contact owns a 2005 Chrysler Pacifica. The contact took the vehicle to an independent mechanic and was informed that the sub-frame was corroded. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 166,544.

Mileage: 166,544

Dec 30, 2020

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE MOTOR MOUNT FRAME WAS SEVERELY RUSTED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.

Mileage: 214,000

May 13, 2020

ENGINE CRADLE SUB FRAME RUSTED THROUGH ON ONE SIDE CAUSING THE CAR TO PULL TO ONE SIDE. *TR

Mileage: 181,000

Jan 14, 2020

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE INSPECTED THE VEHICLE AND THE CENTER OF THE SUB FRAME WAS RUSTED OUT. THE CONTACT CALLED LOCAL DEALER JOHN JONES AUTO GROUP CORYDON LOCATED AT 1735 GARDNER LN NW, CORYDON, IN 47112, (812) 722-4146, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 148,000.

Mileage: 148,000

Jan 8, 2020

FOUND OUT THAT MY FRONT SUB FRAME/ENGINE CRADLE IS BADLY CORRODED AND FULL OF HOLES AFTER HAVING MY TIRES CHANGED.

Mileage: 89,700

Dec 28, 2019

THE FRAME HAS RUSTED THROUGH. THE ENGINE CRADLE IS RUSTED. CHRYSLER ADMITS THERE IS A PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. CHRYSLER HAD A RECALL FOR THIS ISSUE AND THEN CANCELLED THE RECALL. THERE WAS ALSO A LAWSUIT FILED, THAT WAS DISMISSED DUE TO CHRYSLER'S BANKRUPTCY.

Mileage: 162,000

Oct 23, 2019

THIS IS THE SECOND 2005 PACIFIC THAT THE ROCKER UNDER THE CAR IS CRACKED AND RUSTED AWAY. I TOOKBTHE CAR INTO MONROE ON JONESTOWN RD HARRISBURG PA AND THEY EXPLAINED TO ME THAT IT IS SO RUSTED THAT THE MOTOR WILL FALL OUT AND THEY WOULDN'T EVEN DO AN OIL CHANGE FOR ME BECAUSE THEY DIDN'T WANT TO DAMAGE IT ANY FARTHER.

Mileage: 180,000

Sep 18, 2019

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENTIRE FRONT SUBFRAME WAS COMPLETELY ROTTED AND RUSTED. THE DEALER (TRINITY CHRYSLER DODGE JEEP RAM (1550 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-3377) RESEARCHED THE FAILURE AND STATED THAT THE MANUFACTURER NO LONGER MADE THE PART FOR THE SUBFRAME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE PLACED ON A LIFT TO ASSESS THE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.

Mileage: 110,000

Aug 28, 2019

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT AND REAR SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

Aug 7, 2019

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE ENGINE CRADLE WAS RUSTED AND THE ENGINE WAS ABOUT TO FALL OUT. THE CONTACT CALLED TWO DEALERS, INCLUDING DICK SCOTT CHRYSLER DODGE JEEP RAM AT 734-451-2110 (LOCATED AT 684 ANN ARBOR RD W, PLYMOUTH, MI 48170) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

Mileage: 161,000

Apr 2, 2019

"TAKATA RECALL" MY ENTIRE UNDERCARRIAGE HAS COMPLETELY RUSTED OUT THE MUFFLER FELL OFF AND THE BOLTS THAT HOLD THE FRAME TO THE BOTTOM OF THE CAR RUSTED OUT AND ARE HANGING THERE UNCONNECTED.THE MECHANIC PUT HIS FINGERS RIGHT THROUGH THE MOTOR MOUNT AND EXPLAINED THAT MY CAR ..AFTER I HAVE MADE MY LAST PAYMENT IS UNDRIVABLE. WE DO NOT IVE IN A STATE THAT HAS SALT ON THE ROADS AND MY CAR IS HOUSED IN A GARAGE AT ALL TIMES.THE REPAIRS ARE OVER 4800. I CANNOT SELL IT AS IT IS UNSAFE TO DRIVE. THE MECHANIC EXPLAINED IF THE CAR WAS DRIVING FAST ENOUGH AND A BUMP WAS HIT THE MOTOR WOULD COME UP INTO THE DRIVER AND FRONT SEAT KILLING ANYONE IN IT NOT TO MENTION OTHER VEHICLES ON THE ROAD. I LOVE MY CAR AND AM VERY SAD THAT THIS PROBLEM ISNT ON THE RECALL LIST AS OTHER PACIFIA OWNERS HAVE HAD THE SAME ISSUES ONCE IT HITS 100K MIES.

Feb 18, 2019

ENGINE CRADLE RUSTED OUT AN COST ME $1600 FOR REPLACEMENT MAJOR SAFETY ISSUE CHRYSLER SEEMED TO GET AWAY WITH AN NOW I KEEP BLOWING POWER STEERING HOSE ON FRONT DRIVERS SIDE RIGHT NEXT TO TRANSAXLE I'M A BIG CHRYSLER/MOPAR GUY AN IT'S A SHAME THEY ARE NOT EVEN WILLING TO LOOK AT OR CONSIDER A RECALL OR REPLACING THESE PARTS AN FIXING THELSE ISSUES SOMEONE IS GOING TO END UP DEAD BECAUSE THE MOTOR FELL OUT OR THEY LOST THERE STEERING AN KILLED SOMEONE OR THEM SELFS. I REPLACED ENGINE CRADLE ABOUT 6 MONTHS AGO FROM TODAY'S DATE 2/18/19 AN BEEN DEALING WITH THIS STEERING ISSUE FOR THE LAST COUPLE MONTHS NOW AN ILL REPLACE THE HOSE ONCE AGAIN TODAY 2/18/19 WHICHAM COST ME AN MY WIFE A DAY OFF WORK VARY DISAPPOINTED WITH HOW CHRYSLER DEALS WITH SAFETY ISSUES

Mileage: 206,000

Oct 10, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, IT WAS DISCOVERED THAT THE FRAME RAIL WAS COMPLETELY RUSTED. KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249, (513) 683-3000) WAS CALLED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

Sep 15, 2018

EXESSIVE CRADLE ROT OR RUST HOLDING IP ENGINE. MAKES IT UNSAFE TO DRIVE. CAN PUT MY HAND IN FRAME THROUGH RUST HOLE. THIS WAS BROUGHT TO MY ATTENTION BY NORTHGATE CHRYSLER ON COLERAIN IN CINCINNATI.THE SERVICE MANAGE SAYS SHE SEES A LOT OF THIS PROBLEM.

Mileage: 155,800

Sep 6, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE CONTACT FELT AN ABNORMAL VIBRATION COMING FROM THE VEHICLE. THE CONTACT WAS UNABLE TO KEEP THE VEHICLE IN THE LANE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED. THE CONTACT STATED THAT THERE WAS A HOLE IN THE ENGINE COMPARTMENT DUE TO THE CORROSION. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Aug 18, 2018

TAKATA RECALL HI MY PACIFICA HAS EXPIERENCED THE VERY COMMON & DANGEROUS PROBLEM THE ENGINE CRADLE HAS RUSTED & ROTTED OUT. THIS IS A BIG ISSUE WITH THESE CARS & CAN BE DEADLY AS ONCE THE CRADLE ROTS COMPLETELY THE MOTOR FALLS OUT WHICH OBVIOUSLY ISNT SAFE. IVE DONE LOTS OF RESEARCH & HEARD MANY HORROR STORIES I'M CURRENTLY OUT OF A CAR UNTIL I CAN AFFORD THE THOUSANDS OF DOLLARS TO FIX THIS. GOOGLE NOTED SOME STATES HAVE FILED LAWSUITS AGAINST CHRYSLER & IT HAS ACCOMPLISHED NOTHING. IVE OWNED THIS CAR 6 MONTHS & JUST CURIOUS IF THERES ANY HELP FOR ME.

Mileage: 170,000

Jul 31, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL CONCERNING THE STRUCTURE; HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (CONNOR CHRYSLER DODGE JEEP RAM, 701 E PORTER AVE, CHESTERTON, IN 46304, 219-926-7100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE CONTACT STATED THAT THE CRADLE FRAME UNDER THE VEHICLE WAS RUSTED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED: TOOK MY CAR FOR OIL FAILURE LIGHT - AUTO REPAIR SHOP WOULD NOT WORK ON MY CAR BECAUSE THEY SAID MY SADDLE MOTOR SUPPORT WAS ROTTED OUT NAME OF SHOP IS PORTAGE TIRE & AUTO - 3520 SCOTSDALE ST PORTAGE, IN 46368. PHONE 219-762-0405. UPDATED 10/19/18*JB

Jul 23, 2018

I RECENTLY PURCHASED A 2005 CHRYSLER PACIFICA I GOT MY VEHICLE INTO THE SHOP TO HAVE THE AIR CONDITIONER FIXED. I RECEIVED A CALL FROM THE SHOP TELLING ME MY VEHICLE WAS UNSAFE TO DRIVE THAT THE SUBFRAME IN THE FRONT IS RUSTED THROUGH. AFTER DOING SOME RESEARCH THIS IS AN ONGOING PROBLEM WITH PACIFICA ENGINE CRADLES THE COST TO FIX IT WILL BE 4,000 THAT'S WHAT I PAID FOR THE VEHICLE.

Mileage: 168,300

Jul 19, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION BY AN INDEPENDENT MECHANIC, THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE CRADLE WAS SEVERELY CORRODED ALL THE WAY THROUGH. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT AVAILABLE.

Mileage: 185,000

Jul 13, 2018

I TOOK MY VEHICLE TO THE MECHANIC TO HAVE A REPAIR DONE. WHILE THERE THE MECHANIC INFORMED ME THAT THE ENGINE CRADLE HAD COMPLETELY RUSTED OUT. HE INFORMED ME THAT DRIVING THE VEHICLE WAS QUITE DANGEROUS DUE TO THE CRADLE BEING SO RUSTED WHICH COULD RESULT IN THE ENGINE FALLING OUT OF THE CAR. AS THIS WAS SOMETHING QUITE DANGEROUS I CALLED CHRYSLER TO HAVE THEM HELP ME AND CHECK TO SEE IF THERE WAS A RECALL. NOTHING WAS DONE.

Mileage: 123,000

Jun 12, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BODY FRAME WAS RUSTED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM, 4025 E BOYD RD, DECATUR, IL 62521), BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE SEVERE CORROSION, THE FRAME COULD FRACTURE WHILE ON THE LIFT. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 205,000.

Mileage: 205,000

Jun 9, 2018

OUR SUS IN IS RUSTED WOULD NOT PASS INSPECTION PENSION WITCH HOLDS THE ENGINE NEEDS REPLACED WE COUNT ON THIS CAR IT IS NOT SAFE TO DRIVE

May 25, 2018

RUSTED SUBFRAME DISCOVERED WHEN PERFORMING REGULAR OIL CHANGE

Mileage: 160,000

Apr 28, 2018

05 PACIFICA ENGINE CRADLE RUSTED OUT. DEFECTIVE PART RUST IN SALT STATES CHRYSLER OFFERED NO HELP TO GET A USED ONE WELL KNOW ISSUE WITH THESE PARTS. CHRYSLER NEVER WARNED OWNERS THIS WAS A KNOW ISSUE THAT COULD HAPPEN. YOU COULD BE DRIVING AND HAVE YOUR ENGINE FALL OUT PLEASE MAKE CHRYSLER INFORM OWNERS TO CHECK ENGINE CRADLE BEFORE THERE DEFECTIVE PARTS KILL SOMEONE.

Apr 9, 2018

TO MY UNDERSTANDING I JUST BOUGHT MY 2005 CHRYSLER PACIFICA 3 WEEKS AGO AND WENT TO GET THE OIL CHANGED AND THE MECHANICS COULD NOT GET THE SCREW OUT AND THEY TOLD ME THAT MY SUB FRAME THAT HOLD THE ENGINE WAS ALL RUSTED OUT AND CAN CAUSE ME TO HAVE A FATAL ACCIDENT AND I WAS ALSO TOLD THAT THERE WAS A RECALL ON THESE VEHICLES ABOUT THAT AND I WILL NEED TO KNOW HOW TO GET MY CAR REPAIRED ON THE SUBFRAME, I SEEN IT WITH MY OWN EYES HOW THE SUB FRAME IS RUSTED AND CRACKED AND CORRISON, I AM GLAD THEY TOLD ME NOW I CAN'T DRIVE MY PACIFICA DUE TO THIS AND CAN'T GET MY OIL CHANGED, THE OIL MECHANIC TOOK A PICTURE..PLEASE HELP ME TAKE CARE OF THIS

Feb 28, 2018

FRONT SUB-FRAME HAS RUSTED THROUGH RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS IS THE EXACT SAME FAILURE AS MANY OTHER REPORTS YOU HAVE RECEIVED ON THIS VINTAGE, MAKE AND MODEL VEHICLE. FCA HAS REFUSED TO OFFER ANY ASSISTANCE TOWARD THE REPAIR AND MY LOCAL MECHANIC REPORTED THAT NEW REPLACEMENT SUB-FRAMES ARE NOT EVEN AVAILABLE - LEAVING CONSUMERS WITH THE CHOICE OF RECYCLING THE VEHICLE AT A SALVAGE YARD, REPAIRING IT WITH WHAT IS OBVIOUSLY FLAWED OEM COMPONENTS, OR KEEP IT AS LAWN DECORATION. I HAVE TAKEN THE VEHICLE OFF THE ROAD AND AM THANKFUL THE PROBLEM WAS DISCOVERED PRIOR TO MY WIFE OR SON EXPERIENCING A CATASTROPHIC FAILURE WHILE DRIVING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOOSES A LIFE BECAUSE OF THIS DEFECT. BE PROACTIVE AND FORCE FCA TO REPAIR THESE FAILURES - REGARDLESS OF MILEAGE - OR THIS ORGANIZATION IS PART OF THE PROBLEM.

Mileage: 100,000

Feb 27, 2018

MY CAR WOULD NOT PASS INSPECTION BECAUSE THE FRAME HAD NOT BEEN COATED PROPERLY AND HAD RUSTED OUT. IT WAS DECRIBED TO ME THAT THIS "ENGINE CRADLE ROT" ISSUE IS COMMON AMONG 2004-2005 PACIFICAS. THERE HAS BEEN NO RECALL FOR THE 2005 CHRYSLER PACIFICAS YET HOWEVER THE SITUATION IS VERY DANGEROUS AS THE ENGINE WAS NOT PROPERLY SUSPENDED AND COULD FALL THROUGH. IT IS MY UNDERSTANDING THAT CRYSLER DID RECALL 2004 MODELS BUT NOT 2005 MODELS YET.

Mileage: 100,000

Feb 26, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE MOUNT ON THE A-ARM FRACTURED FROM THE SUBFRAME OF THE VEHICLE. AS A RESULT, THE VEHICLE MADE LOUD NOISES AND THE STEERING WAS AFFECTED. IN ADDITION, THE FRAME FRACTURED ON ONE OCCASION AND THE CONTACT HAD A WELDER WELD THE FRAME BACK TOGETHER. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 206,000.

Mileage: 206,000

Feb 22, 2018

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WITHIN LESS THAN 30 DAYS OF THE CONTACT OWNING THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE JERKED AND THE TRANSMISSION SLOWLY SHIFTED IN AND OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS ALSO TAKEN BACK TO THE DEALER IT WAS PURCHASED FROM AND THE ALTERNATOR ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BERGSTROM USED CAR SUPER CENTER OF APPLETON (2925 N VICTORY LN, APPLETON, WI 54913, (920) 749-3232) WHERE IT WAS DIAGNOSED THAT THE FRAME HAD EXTENSIVE RUST, HOLES, AND CORROSION THAT COULD AFFECT THE MOTOR, RENDERING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jan 27, 2018

I TOOK MY PACIFICA IN TO HAVE A COOLANT LEAK ADDRESSED AS WELL AS AN OIL CHANGE AND TIRE ROTATION. AFTER THEY CHANGED THE OIL & ROTATED THE TIRES THEY CALLED ME TO SAY THEY HAD FOUND THE SUBFRAME/ENGINE CRADLE HAD RUSTED THROUGH COMPLETELY AND WOULD NEED TO BE REPAIRED IMMEDIATELY. THEY SUGGESTED THE COOLANT LEAK BE ADDRESSED AFTER THE SUBFRAME WAS FIXED AS THE VEHICLE WASN'T DRIVABLE IN ITS CURRENT STATE. THE SHOP ALSO SAID THIS KIND OF RUST DAMAGE WAS ABSOLUTELY NOT NORMAL AND THE REPAIR SHOULD BE COVERED BY CHRYSLER. IT APPEARS, HOWEVER, THIS IS NOT THE CASE.

Mileage: 117,292

Jan 8, 2018

THE ENGINE CRADLE OF MY 2005 CHRYSLER PACIFICA IS RUSTING OUT. MILEAGE IS 175734. THE ESTIMATE TO REPAIR IS $2900 AND MORE THAN THE VALUE OF THE CAR. I LIKE THIS CAR BUT CANNOT AFFORD THE REPAIR COST.

Dec 17, 2017

RUSTED THROUGH SUB FRAME.

Mileage: 130,000

Nov 27, 2017

ENGINE CRADLE HAS ROTTED AWAY ON PASSENGER SIDE, WELL ON IT'S WAY ON THE DRIVERS. CROSS MEMBER TWISTS WHEN STEERING AND HANDLING IS DANGEROUS WITH THE MOTOR AND SUB FRAME TWISTING WHEN YOU HIT A BUMP. WE'VE STOPPED DRIVING IT AS DIRECTION OF MECHANIC FOR FEAR OF MOTOR FALLING OUT AND IT HAS IN OTHER CASES! WE NOTICED IT LAST YEAR AFTER SEEING A NEWS REPORT ON THE ISSUE BUT IT WASN'T THIS BAD THEN, NOW WE WON'T DRIVE IT.

Mileage: 140,000

Nov 10, 2017

ROTTING SUBFRAME. RUST HOLES 6INCHES PLUS WIDE. ENGINE AT RISK OF FALLING OUT. FAR BEYOND WHAT NORMAL RUST WOULD BE.

Mileage: 125,000

Oct 19, 2017

MY PACIFICA HAS CRADLE RUST UNDERNEATH THE VEHICLE,MY STEERING WHEEL IS TILTED TO THE LEFT AND IT IS VERY UNSAFE TO DRIVE MY VEHICLE ANYWHERE. I WORK IN THE CITY OF CHICAGO AND WE DEAL WITH THE ELEMENTS EVERYDAY AND NOW MY CAR IS SWAYING LEFT TO RIGHT AND WOULD NOT DRIVE STRAIGHT...PLEASE HELP

Oct 16, 2017

THE ENTIRE UNDERSIDE IS RUSTING AND FALLING APART. THE BIGGEST PROBLEM BEING THE CRADLE. IT IS SO BAD THERES CRACKS ALL OVER AND BIG RUST HOLES. THE MECHANIC SHOP TOLD MY WIFE NOT TO DRIVE BECAUSE ITS TO DANGEROUS!! SHE DRIVES SEVERAL YOUNG KIDS AROUND EVERYDAY. SO NOW IT SITS RUSTING EVEN FASTER TILL WE CAN GET IT FIXED. CHRYSLER ACCEPTS NO RESPONSIBILITY. OF COURSE THIS IS A COMMON ISSUE AND I'M GLAD THERE'S A CLASS ACTION LAWSUIT ON THIS! IT HAS 120,000 MILES AND TO THINK THE ENGINE COULD DROP OUT WHILE SHE'S DRIVING KIDS AROUND. THAT COULD KILL EVERYONE INCLUDING OTHER DRIVERS AROUND HER. THIS WILL BE MY LAST CHRYSLER/DODGE/JEEP VEHICLE AND MY KIDS WILL NEVER OWN ONE. IT'S NOT MY FIRST, AND I'VE HAD MAJOR ISSUES WITH EVERY SINGLE ONE. MY FORDS AND CHEVY'S HAVE NEVER FALLEN APART LIKE CHRYSLER/DODGE DOES.

Mileage: 120,000

Oct 4, 2017

BODY FRAME RUSTING OUTLER PACIFICA

Mileage: 78,000

Sep 26, 2017

I PURCHASED A 2005 CHRYSLER PACIFICA USED FROM A FAMILY MEMBER IN 2015. I HAD IT SERVICED AT THE SAME GARAGE THAT THEY DID PRIOR TO PURCHASING IT. I TOOK THE CAR IN FOR A FLAT TIRE REPAIR AND WAS TOLD THAT IT WAS UNSAFE TO DRIVE DUE TO CRADLE RUST. THE FRAME THAT SUSPENDS THE ENGINE IS RUSTED AND IT WAS DEEMED UNSAFE TO DRIVE. THIS PROBLEM MUST HAVE TAKEN A CONSIDERABLE AMOUNT OF TIME TO DEVELOP. IT HAD NEVER BEEN MENTIONED IN THE MANY YEARS OF ROUTINE SERVICE IN WHICH THE CAR HAD BEEN INSPECTED AND REPAIRED. I WAS TOLD THAT IT WOULD BE APPROXIMATELY $3000 TO REPAIR THIS PROBLEM. IN RESEARCHING THIS, I DISCOVERED THAT THERE WAS AN ADMISSION FROM CHRYSLER THAT PACIFICAS MANUFACTURED IN 2004 AND 2005 HAD NOT BEEN PROPERLY PROTECTED FROM RUST IN THE CRADLE. THIS IS A MANUFACTURE PROBLEM. THIS HAS CREATED A SITUATION IN WHICH THIS CAR IS UNSAFE TO DRIVE. THE CAR IS IN GOOD SHAPE OTHERWISE AND HAS BEEN RELIABLE. I WOULD NOT HAVE KNOWN THAT IT WAS UNSAFE TO DRIVE IF I HAD NOT TAKEN IT IN TO REPAIR THE TIRE. I PURCHASED IT TO DRIVE TO AND FROM COLLEGE AND NOW I HAVE NO TRANSPORTATION. I AM THANKFUL THAT I WAS NOT INJURED DUE TO THIS PROBLEM, BUT MANY PEOPLE ARE STILL DRIVING THESE CARS AND ARE UNAWARE THAT THERE IS A DANGEROUS PROBLEM. THIS IS A SERIOUS SAFETY CONCERN AND IT SHOULD BE FIXED BY CHRYSLER. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER.

Sep 20, 2017

SUB FRAME RUST, DO TO CHRYSLER NOT CORRECTLY COATING THE SUBFRAME ON THE 2005 CHRYSLER PACIFICA, THE SUB FRAME RUSTS AWAY MAKING THE ENGINE UNSECURED POTENTLY CAUSING THE ENGINE TO DROP POTENTLY CAUSING A MULTIPLE CAR INCIDENT OR DEATH

Aug 30, 2017

2005 PACIFICA BOUGHT FROM DEALER NOW OUT OF BUSINESS. VEHICLE FAILED PENNSYLVANIA STATE INSPECTION IN JULY 2017 FOR ROTTED SUB FRAME / K FRAME. HAD JUST SPENT $600 ON A CATALYTIC CONVERTER. NOW THE ESTIMATE IS $3100 FOR A NEW SUB FRAME... THIS COST TOTALS THE VEHICLE AND I'LL HAVE TO BUY A NEW ONE AND I'M OUT $600 TO BOOT. THIS SHOULD HAVE BEEN A RECALL. I WAS NEVER NOTIFIED. THIS IS A MANUFACTURING DEFECT. RUST PREVENTION UNDERCOATING NOT DONE OR NOT DONE PROPERLY. SOME SAY IT WAS SKIPPED ENTIRELY. PROBLEM IS REPORTED ON THE WEB OFTEN AND IS WELL KNOWN. VEHICLE CANNOT PASS STATE INSPECTION AND CANNOT BE DRIVEN SAFELY. ENGINE COULD FALL OUT THE BOTTOM. IF ANYONE KNOWS OF A CLASS ACTION SUIT OR SOME GOVERNMENT INTERVENTION, PLEASE LET ME KNOW. THE VEHICLE IS WORSE THAN USELESS, IT'S DANGEROUS.

Mileage: 158,850

Aug 18, 2017

DEALER REPORTED ON 8/15/2017 THAT MY CAR HAS AN ENGINE CRADLE PROBLEM. THERE ARE HOLES IN THE CRADLE NOW DUE TO RUSTING. HE ALSO TOLD ME IT IS A SAFETY PROBLEM.

Aug 12, 2017

A FEW MONTHS AGO, I NOTICED A SHAKING IN THE STEERING WHEEL OF MY 2005 CHRYSLER PACIFICA. IT SEEMED TO BECAME MUCH WORSE, VERY QUICKLY, TO THE POINT OF WHERE I COULD BARELY HOLD THE CAR STRAIGHT, SO I TOOK IT IN THIS WEEK FOR A BRAKE INSPECTION. THE PROBLEM ISN'T THE BRAKES AT ALL.. THE ENTIRE UNIBODY FRAME AND ENGINE CARRIAGE HAVE COMPLETELY RUSTED AND DETERIORATED!! THE MECHANIC TOLD ME THAT THE VEHICLE WASN'T SAFE TO EVEN DRIVE HOME! HE WAS ABLE TO PUSH HIS FINGER THROUGH THE CARRIAGE, AND SAID THAT THE ENGINE IS ABOUT TO FALL OUT ONTO THE GROUND! BOTH AXELS ARE ALSO RUSTED ALMOST COMPLETELY OFF. IT'S HORRIBLE! I AM ATTACHING PICTURES.... AND, AS IT TURNS OUT, CHRYSLER KNOWS ABOUT THIS PACIFICA RUST ISSUE! I DECIDED TO SEARCH THE INTERNET FOR "2005 CHRYSLER PACIFICA RUST", AND IT ISN'T JUST MY CAR! CHRYSLER KNOWS THAT I, AND SO MANY OTHERS, ARE OUT HERE DRIVING OUR BABIES AROUND IN VEHICLES WITH RUSTED OUT FRAMES THAT COULD SNAP AT ANY SECOND!!! (IE. CHRYSLER INITIALLY ISSUED RECALL OF 2004-05 PACIFICA, CITING POTENTIAL UNIBODY RUST.. LATER RESCINDED THE OFFER.) (NHTSA [AS EARLY AS OCT 2004] 10008424, 10044109, 10045080, 10010501...) (CLASS-ACTION LAWSUIT FILED IN 2014 AGAINST CHRYSLER BY PACIFICA OWNERS. LAWSUIT DENIED DUE TO CHRYSLER 2009 BANKRUPTCY.) NOTE: THIS MESSAGE WILL ONLY ALLOW ME TO ATTACH ONE PHOTO. ONE PHOTO DOESN'T ADEQUATELY SHOW THE DEPTH OF THE SITUATION. BOTH AXELS ARE RUSTED ALMOST COMPLETELY OFF, AS WELL AS THE ENGINE CRADLE. PLEASE CONTACT ME TO VIEW ADDITIONAL PHOTOS. THANK YOU.

Aug 8, 2017

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND WHILE DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL WOULD VIOLENTLY SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS CORRODED THROUGH TO THE POINT THAT THE ENGINE COULD FALL OUT. THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED THE MILFORD CHRYSLER DEALER (LOCATED ON 1470 BOSTON POST RD, MILFORD, CT 06460) WHO STATED THAT THE VIN WAS NOT ASSOCIATED WITH A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 270,000.

Mileage: 270,000

Jul 31, 2017

TOOK MY 2005 CHRYSLER PACIFICA INTO THE MECHANIC FOR FRONT END NOISE. THE MECHANIC DISCOVERED THAT MY SUB FRAME IS RUSTED OUT. THE MECHANIC IS CONCERNED THAT MY ENGINE COULD FALL OUT.

Mileage: 158,000

Jul 28, 2017

CRADLE IS RUSTED & ON THE VERGE OF FALLING APART. ON CHECKING ONLINE, REALIZED THAT THERE WAS A RECALL FOR 2004 MODELS BUT NOT FOR 2005. A MECHANIC ON LOOKING IT UP NOTICED THAT ANTI-RUST WAS NOT APPLIED AT ALL, AND HENCE RESULTING IN THE RUSTING.

Jul 22, 2017

SUBFRAME NEARLY RUSTED THROUGH AT WELDS. FRAME HAS ALMOST NO RUST, BUT AGAIN, SUBFRAME SO RUSTED CAR IS UNSAFE TO DRIVE. I DONT KNOW WHAT ELSE CAN EXPLAIN EXCEPT SOMETHING WAS MISSED IN PRODUCTION. RESEARCHING ONLINE I HAVE FOUND THAT TO BE A FREQUENT PROBLEM WITH THIS VEHICLE. RUST WAS FOUND WHILE PERFORMING OIL CHANGE. THERE HASNT BEEN AN ACCIDENT BUT THE SUBFRAME THAT HOLDS THE ENGINE IS RUSTING THROUGH SO I DONT WANT TO DRIVE AND FIND MY ENGINE ON THE GROUND.

Mileage: 128,000

Jul 1, 2017

THE EGINE CRADLE IS ROTTING OUT.

Mileage: 86,000

Apr 20, 2017

ENGINE CRADLE IS RUSTING THROUGH AND IS GOING TO CRACK IN HALF , THE ENGINE WILL FALL OUT IF NOT REPLACED. I WAS NOTIFIED OF THIS WHEN MY CAR WAS IN FOR AN OIL CHANGE . THANK GOD OR WE COULD HAVE BEEN IN A HORRIBLE ACCIDENT.

Mileage: 139,000

Apr 13, 2017

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE AND MOUNTS WERE SEVERELY RUSTED WITH HOLES. THE VEHICLE WAS DETERMINED TO BE UNSAFE TO DRIVE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 145,801.

Mileage: 145,801

Apr 5, 2017

ENGINE CRADLE IS ROTTEN FILL WITH HOLES .NEED TO BE REPLACE AT TUNE OF $4000 WHICH I DON'T HAVE CHRYSLER KNOW OF PROBLEM BUT REFUSES TO RECALL

Mileage: 128,000

Apr 4, 2017

THE FRONT SUBFRAME IS ROTTING OUT

Mileage: 105,000

Mar 22, 2017

WHEN DRIVING THE CAR WOULD STALL AT STOP SIGNS OR HAS ISSUES MAINTAINING SPEED GOING UP HILLS. ALSO I TOOK THE VEHICLE INTO A MECHANIC AND THEY TOLD ME THE SUB-FRAME IS COMPLETELY ROTTED THROUGH AND THE STEERING IS BEING HELD TOGETHER WITH 1 BOLT. THEY STATED THE CAR IS UNSAFE TO DRIVE.

Mileage: 1

Mar 18, 2017

SUBFRAME OF THE ENGINE CRADLE. I WAS TOLD DURING LAST INSPECTION (APRIL 2016) THAT THE SUBFRAME OF THE ENGINE CRADLE IS RUSTED. THE SAME WAS CONFIRMED ON 3/18/17 AT FIRESTONE SERVICE CENTER, BENSALEM, PA. IT'S REPAIR WILL COST A SIGNIFICANT AMOUNT AND IT IS NOT SAFE TO DRIVE AS THE THE ENGINE MAY FALL OUT. IT IS A VERY HIGH SAFETY RISK.

Mileage: 124,000

Feb 26, 2017

OFFICIAL CHRYSLER SERVICE REPAIR SHOP HAS BEEN DOING MY OIL CHANGES EVERY 3 MONTHS - 4 TIMES A YEAR SINCE 2005 WHEN I PURCHASED THE CAR. NOT ONCE HAS THEIR MECHANIC MENTIONED THE RUST OF THE CROSS MEMBER. I ONLY FOUND OUT AND TOOK PICTURES THIS WEEK WHEN I HAD A LOCAL SHOP CHANGE MY BREAKS AND DO TRANSMISSION SERVICE AND THEY SHOWED ME THE RUST, COULD NOT BELIEVE THAT NO ONE EVER MENTIONED THIS AS IT WAS EXTREME WITH CRACKS AND HOLES AND THAT CHRYSLER IS AWARE OF THIS ISSUE REGARDING RUST ON CROSS MEMBER DUE TO THEM NOT PROPERLY COATING THE ENGINE CRADLE. CHRYSLER HAS HAD CERTAIN VIN #'S RECALLED, BUT CLAIM NOT MINE THOUGH BUILD IN 2004, I AM IN A SNOW BELT STATE ( NY). THEY DON'T WANT TO TAKE RESPONSIBILITY. I AM AFRAID TO DRIVE CAR, DANGEROUS AND ENGINE CAN FALL OUT - COULD COST $4000-5000 TO REPAIR FRONT AND BACK - AND UNFORTUNATELY I DON'T HAVE FINANCES TO PURCHASE A NEW CAR. I JUST WANT MY CAR COVERED UNDER THEIR WARRANTEE. THIS PROBLEM DID NOT HAPPEN OVER NIGHT. I ONLY HAVE 127,000 MILES AND RARELY DRIVE IN THE SNOW AS IT IS AWFUL IN THE SNOW.

Mileage: 127,000

Feb 21, 2017

ON FEBRUARY 20TH, 2017 I TOOK MY CAR IN FOR AN OIL CHANGE AND THE TECH PULLED ME IN THE SHOP TO SHOW ME THAT MY SUBFRAME IS RUSTED.

Mileage: 185,000

Feb 6, 2017

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT END OF THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE HE TOOK PHOTOS OF THE UNDERCARRIAGE OF THE VEHICLE. THE PHOTOS WERE SHOWN TO A DEALER WHERE IT WAS DETERMINED THAT THE ENGINE CRADLE WAS RUSTED AND COULD FALL OUT OF THE VEHICLE. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

Jan 19, 2017

BROUGHT VEHICLE IN TO HAVE THE STARTER REPLACED AND WHEN THEY PUT IT UP ON HOIST THEY CALLED ME BACK TO SHOW ME THAT'S THE ENGINE CRADLE WAS ALMOST COMPLETELY RUSTED OUT AND THAT IT WAS UNSAFE TO DRIVE. THIS WILL COST A LOT TO REPAIR. VERY UPSET ABOUT THIS

Mileage: 180,000

Jan 17, 2017

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE OIL SERVICE, THE TECHNICIAN NOTICED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Mileage: 115,000

Jan 13, 2017

DEALER IS SAYING THE ENGINE CRADLE IS RUSTING OUT AND THAT IT NEEDS TO BE REPLACED. THERE IS ALMOST NO RUST ON THE VEHICLE YET THIS IMPORTANT PART OF THE FRAME IS RUSTING OUT?

Mileage: 170,000

Jan 10, 2017

OUR 2005 CHRYSLER PACIFICA (156,595 MILES) PASSED OUR ANNUAL STATE INSPECTION, BUT WE NEEDED TO TRAVEL 1000 MILES, SO WE ASKED OUR MECHANIC TO GIVE IT A MORE THOROUGH LOOK JUST TO MAKE SURE IT COULD HANDLE A LONG DISTANCE TRIP. THE UNDERSIDE OF THE ENGINE CRADLE LOOKED FINE, BUT HE HAPPENED TO FEEL IT MOVE, SO HE USED A CAMERA TO INSPECT THE HIDDEN UPPER SIDE. GOOD THING HE DID! THE ENGINE CRADLE WAS PRACTICALLY RUSTED THROUGH, AND THE ENGINE COULD HAVE DROPPED OUT IF WE HIT A SIGNIFICANT BUMP. I WAS SHOCKED TO DISCOVER THAT THIS IS A PROBLEM THAT CHRYSLER KNOWS ABOUT, BUT ONLY RECALLED A HAND-FULL OF CARS. THIS IS A DISGRACE. MY FAMILY COULD HAVE DIED, AND MANY OTHERS ARE AT RISK FOR A KNOWN PROBLEM THAT IS NOT EASILY SPOTTED ON A ROUTINE INSPECTION. NOT TO MENTION, WE HAD TO PAY NEARLY $3000 FOR REPAIRS. WE COULD NOT TRADE IN THE RUST HEAP FOR A BETTER CAR SINCE THE PACIFICA HAS NO RESALE VALUE, ALSO THANKS TO THIS "CRADLE ROT" PROBLEM. FOR SHAME CHRYSLER!

Mileage: 156,598

Jan 2, 2017

I WENT FOR AN OIL CHANGE AND WAS TOLD THAT THE ENGINE CAGE IS SEVERELY ROTTING AWAY AND DRIVING MY CAR IS A ROAD HAZARD. I ONLY HAVE 138,000 MILES ON MY CAR AND WOULD LIKE TO DRIVE IT UNTIL IT DIES...BUT RIGHT NOW I WAS TOLD THE REPLACEMENT PART IS NO LONGER MADE AND I WOULD HAVE TO FIND A SALVAGE CAR TO FIND A REPLACEMENT PART. THE QUADRANT REMAINS THAT I BOUGHT A USED CAR FROM A CHRYSLER DEALER THAT SHOULD HAVE KNOWN ABOUT THE RECALL ON THIS PART DUE TO IT NOT BEING MANUFACTURED CORRECTLY FOR CORROSION RESISTANCE. APPARENTLY I AM NOT THE ONLY ONE WITH THIS PROBLEM. IF I WERE TO SELL IT I WOULD BE PASSING A DANGEROUS CAR ON TO SOMEONE ELSE...I STILL OWE ON THIS CAR AND IT IS WORTH LESS THAN WHAT I OWE LET ALONE DANGEROUS TO DRIVE TO WORK 75 MILES A DAY. CHRYSLER NEEDS TO MAKE AMENDS OR REPARATIONS FOR THE LACK OF ACTION REGARDING THE SAFETY ISSUE HERE...AND THIS IS A BIG SAFETY ISSUE. *TR

Mileage: 138,000

Dec 30, 2016

THE FRONT CRADLE IS SO BADLY RUSTED IT BROKE IN THREE DIFFERENT PLACES.. I WAS DRIVING HOME WHEN I MADE A LEFT TURN AND NOTICED THE STEERING WAS REAL TIGHT AND DID NOT RELEASE BACK.. I TRAVELED FURTHER DOWN THE ROAD AND NOTICED IT WAS SWAYING AND HARD TO KEEP STRAIGHT.. WHEN I MADE IT HOME I USED A FLASHLIGHT BECAUSE IT WAS DARK OUT AND SEEN WHERE IT HAD SNAPPED. THREE DIFFERENT SPOTS.. I'M MAD BECAUSE THIS WAS KNOWN ISSUE AND I WAS NOT NOTIFIED BY THE DEALERSHIP OR CHRYSLER THAT THERE WAS A DEFECT PRONE TO THAT MAKE AND MODEL. NO AVERAGE PERSON CHECKS THE UNDERCARRIAGE OF A CAR WHEN THE BODY LOOKS SO GOOD. *TR

Mileage: 170,000

Dec 15, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS COMPLETELY RUSTED. THE DEALER DIAGNOSED THAT THE ENGINE CRADLE NEEDED TO BE REPLACED DUE TO THE RUST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,725. UPDATED 01/24/2017*CT *CN

Mileage: 67,725

Nov 17, 2016

WE HAVE A 2005 CHRYSLER PACIFICA TOURING EDITION WITH 69005 MILES. BEAUTIFUL AUTOMOBILE, WE STORE IT IN THE WINTER, NO RUST ANYWHERE ON THE BODY. WE BROUGHT IT IN TO THE DEALER FOR AN OIL CHANGE AND NYS INSPECTION. THE DEALER INFORMED US THAT THE FRONT AND REAR CRADLE OF THE FRAME HAD RUSTED AND DETERIORATED SO BADLY THAT THE VEHICLE WOULD NOT PASS NYS INSPECTION AND WAS UNSAFE TO DRIVE. THE COST TO REPAIR WAS $4626.00. I FOUND A SERVICE BULLETIN THAT STATED THAT CHRYSLER WAS EXTENDING THE WARRANTY ON THE PACIFICA TO VEHICLES IN THE CANADIAN MARKET AND SALT BELT STATES TO 150,000 MILES BUT FOR REASONS THAT THEY WOULD NOT EXPLAIN, MY VEHICLE WAS COVERED EVEN THOUGH I LIVE IN UPSTATE NY, AN OBVIOUS SALT BELT STATE. THIS IS CLEARLY A LATENT DEFECT IN THIS MODEL RENDERING THE VEHICLE UNSAFE AND SHOULD BE RECALLED AND REPAIRED BY CHRYSLER.

Mileage: 69,005

Nov 11, 2016

SUB FRAME. HOLDING IN THE ENGINE AND TRANSMISSION RUSTING OUT. NOT COATED PROPERLY WHEN BUILT. DISCOVERED WHILE DOING OIL CHANGE.

Mileage: 129,858

Nov 9, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE UNDERGOING ROUTINE MAINTENANCE, THE CERTIFIED MECHANIC DIAGNOSED THAT THE ENGINE CRADLE WAS FRACTURED AND HAD SEVERE RUST. THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 01/05/16*LJ UPDATED 02/14/17.*JB

Mileage: 94,000

Nov 4, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE OPERATING THE VEHICLE, THE TRANSMISSION EXPERIENCED VERY HARD SHIFTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Nov 1, 2016

I TOOK MY VEHICLE IN FOR NEW TIRES AND AN ALIGNMENT AND WAS TOLD BY THE MECHANIC THAT I HAVE RUST ROT IN THE SUBFRAME. WHICH NOW I KNOW IS CALLED CRADLE ROT. I CONTACTED CHRYSLER AND THEY SAID THERE WAS NOTHING THEY WOULD DO.

Mileage: 149,000

Oct 26, 2016

AT THE SERVICE DEALER TODAY I WAS TOLD THAT MY ENGINE CARRIAGE FRAME IS SO RUSTED THAT IT IS NOT SAFE TO DRIVE. THE SIDES ARE ALSO SEVERELY RUSTED. I BOUGHT THIS CAR NEW AND HAVE SERVICED IT EVERY 3000 MILES. I GO THROUGH THE CAR WASH IN THE WINTER ALOT. I LEARNED THAT CHRYSLER WAS AWARE OF THIS PROBLEM EARLY ON. WHY WAS I NOT NOTIFIED OF THIS, SO MY CAR COULD HAVE BEEN UNDER COATED ( WHICH SHOULD HAVE BEEN DONE AS SOON AS THE PROBLEM WAS NOTICED) AND I COULD STILL BE DRIVING IT. I AM 71 AND ON SS, AND PLANNED ON THIS BEING MY LAST CAR. NOW, IT CAN'T BE FIXED AND I COULDN'T WITH A CLEAR CONSCIENCE TRADE OR SELL IT. WOULDN'T WANT A FAMILY WITH KIDS IN THE CAR, GOING DOWN THE ROAD AND HAVE THE ENGINE FALL OUT. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. MY CAR LOOKS LIKE BRAND NEW INSIDE AND OUT. I METICULOUSLY TOOK CARE OF IT. AT 153,000 MILES, I THINK IT IS JUST GETTING BROKE IN, ONLY TO FIND THAT UNDERSIDE IS BROKE, RUSTED, DONE! PLEASE DO SOMETHING. THANK YOU. *TR

Mileage: 153,000

Oct 23, 2016

DURING ROUTINE MAINTENANCE, MY NEW MECHANIC SHOWED ME CORROSION ON MY ENGINE CRADLE AND DECLARED IT UNFIT FOR TRAVEL. HE SHARED THAT WHILE CHRYSLER IS AWARE OF THIS ISSUE, THEY ARE NOT SUPPORTING THE REPAIRS, OF WHICH, WILL COST ME $4500, OUT OF POCKET. WITHOUT SAID SUPPORT, I WILL UNFORTUNATELY NEED TO WALK AWAY FROM THIS CAR. IT SHOULD ALSO BE NOTED, MY PREVIOUS MECHANIC WAS A CHRYSLER DEALERSHIP AND THIS WAS NEVER BROUGHT TO MY ATTENTION AS A CONCERN, INCLUDING WHEN I REPORTED KNOCKING COMING FROM THE FRONT END OF MY VEHICLE AND WAS SEEKING A SOLUTION.

Mileage: 135,000

Oct 1, 2016

AT 90,562 MILES FELT VIBRATION UNDER UPHILL LOAD. DEALER EVALUATED AND SERVICED TRANS W/FILTERS AND FLUID WITH NO RESULT. (SEE SCAN 0008) WENT ON TO INSTALL NEW TORQUE CONVERTER WITH NO RESULT. (SEE SCAN 0009) TOOK CAR IN FOR TUNE-UP, AND MECHANIC SAW THAT ENGINE CRADLE WAS RUSTED THROUGH ON 1 SIDE ABOUT 18". TOOK CAR TO DEALER FOR DAMAGE DOCUMENTATION AND ESTIMATE OF REPAIR (SEE SCAN 0010) CLASSIFIED BY DEALER AS MAJOR DEFECT THAT WILL SOON MAKE THE CAR ROAD UNWORTHY. MY INTENTION WAS TO KEEP THE CAR FOR AT LEAST ANOTHER 80K MILES.

Mileage: 90,578

Sep 29, 2016

ENGINE CRADLE IS RUSTED ALMOST ALL THE WAY THROUGH AND ENGINE CAN FALL OUT.

Sep 22, 2016

MY ENGINE IS ABOUT TO FALL THROUGH THE SUV BECAUSE OF RUST AND AFTER READING UP ON THIS...THIS ISN'T THE FIRST CASE OF THIS HAPPENING AND I DON'T UNDERSTAND WHY THIS HASN'T BEEN RECALLED!!!

Sep 15, 2016

JUST GOT NEW TIRES NO MENTION, THEY USED FLOOR JACKS. GETTING NEW FRONT STRUTS AND REAR WHEEL SPINDLES (GETTING READY FOR WINTER) AND MY MECHANIC SHOWED ME THE CRADLE ROT AND SAID HE WOULDN'T TOUCH IT AND EXPLAINED THE SAFETY ISSUES RELATED. COST POTENTIALLY ASSOCIATED WITH REPAIR. COST TO REPAIR IS MORE THAN THE VEHICLE IS WORTH.

Mileage: 183,000

Sep 10, 2016

FRONT SUBFRAME ,ENGINE CRADLE IS RUSTED SO SEVERELY THAT MY MECHANIC SAID THAT IT IS NO LONGER SAFE TO DRIVE, MUST BE REPLACED AT A COST OF APPROX $2000.00 CAR WAS PURCHASED BY ME NEW IN 2005 AND GARAGE KEPT ONLY 107,000 MILES

Mileage: 107,000

Aug 30, 2016

ENGINE CRADLE IS BADLY RUSTED THROUGH AND NEEDS REPLACEMENT AT A COST OF $2,600 ESTIMATE FROM MECHANIC.

Mileage: 121,000

Aug 24, 2016

MY VEHICLE HAS LESS THAN AVERAGE MILES ON IT AND THE ENGINE CRADLE HAS ROTTED SO BADLY THAT OUR MECHANIC SAID IT IS NOT SAFE TO DRIVE , THE MANUFACTURER DID NOT COAT THIS PART PROPERLY WHICH CAUSED THIS PROBLEM

Mileage: 163,259

Aug 5, 2016

CRADLE ROT ON THE UNDER CARRIAGE

Aug 4, 2016

DURING A MECHANICAL EVALUATION FOR A CLUNKING NOISE AND POSSIBLE WHEEL BEARING PROBLEM IN THE FRONT END, THE VEHICLE WAS RAISED ON A LIFT FOR INSPECTION. THE ENGINE SUB-FRAME WAS FOUND TO BE BADLY RUSTED WITH HOLES COMPLETELY THROUGH THE METAL. THE CLUNKING NOISE WAS SUSPECTED TO BE THE ROTTING SUB-FRAME FLEXING WHILE STEERING AND ACCELERATION/DECELERATION. THE MECHANIC DECLINED TO MAKE ANY REPAIRS AND I WAS ADVISED TO PARK THE VEHICLE UNTIL THE SUB-FRAME COULD BE REPLACED. I WAS ALSO ADVISED TO CALL CHRYSLER SINCE A RECALL WAS ISSUED ON A PORTION OF THESE VEHICLES. MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT HAD BEEN MANUFACTURED AT ABOUT THE SAME TIME, WAS PURCHASED IN WESTERN PA AND OPERATED IN THE "SALT BELT". WE'VE ENJOYED OWNING THIS CAR AND MY WIFE WANTED TO RETIRE THE CAR TO OUR HOME IN FLORIDA. SHE HAD JUST DRIVEN THE CAR FROM INDIANA TO FLORIDA ON THE INTERSTATE TWO MONTHS PRIOR TO DISCOVERING THIS SUB-FRAME PROBLEM...THE THOUGHT OF THAT MAKES ME CRINGE. THROUGH NO NEGLIGENCE ON MY PART, I NOW HAVE A VEHICLE THAT IS UNSAFE TO OPERATE AND THE COST OF REPAIR WILL LIKELY EXCEED THE VALUE OF THE VEHICLE..

Mileage: 128,000

Aug 2, 2016

WE FOUND THAT OUR CAR HAD A LEAK, WHICH TURNED OUT TO BE A HOLE IN THE WATER PUMP. THE SERVICE TECHNICIAN ALSO TOLD US THAT THE SUBFRAME IS ROTTING OUT AND WE SHOULD SERIOUSLY CONSIDER LOOKING FOR A NEW VEHICLE AS THIS COULD BECOME A VERY DANGEROUS PROBLEM OUT ON THE ROAD.

Mileage: 181,000

Jul 22, 2016

ENGINE AND UNDERCARRIAGE ROT ,82000. CAR ENGINE WORKS ,BUT IS UNSAFE TO DRIVE

Mileage: 81,500

Jul 22, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIR, THE MECHANIC DIAGNOSED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO MULTIPLE MECHANICS WHO DIAGNOSED THAT THE INNER CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. UPDATED 09/29/16*LJ THE CONSUMER STATED NEWER MODELS HAVE BEEN RECALLED FOR THE SAME FAILURE. UPDATED 10/19/2017*JS

Mileage: 146,000

Jul 21, 2016

I WAS INFORMED DURING A ROUTINE OIL CHANGE THAT MY ENGINE CRADLE WAS ROTTED OUT AND COULD POTENTIALLY FALL OUT WHILE DRIVING. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS VEHICLE. IT ONLY HAD ABOUT 64,000 MILES ON IT AND OTHER THAN A SMALL AMOUNT OF RUST ON THE REAR WHEEL WELLS, IT IS FAIRLY RUST FREE.

Mileage: 64,000

Jul 19, 2016

RECEIVED NOTICE ON OUR ANNUAL INSPECTION FROM GARAGE THAT UNDERBODY ALL RUSTING OUT, SPECIFICALLY LEFT FRONT FRAME RAIL. CHRYSLER ONLY DOING A "SILENT RECALL" FOR THIS VEHICLE IF BUILT BETWEEN FEBRUARY - MARCH 2005. OURS BUILT OCTOBER. NOT ELIGIBLE. WE HAVE NEVER BEEN INFORMED OF THIS RUST/CORROSION PROBLEM BY CHRYSLER.

Mileage: 47,750

Jul 1, 2016

I BOUGHT THIS CAR IN 2011 ALL I HAVE HAD WITH THIS CAR IS PROBLEMS AFTER PROBLEMS. FIRST I WAS DRIVING AND THE CAR STOPPED RUNNING IT WAS SOMETHING ELECTRICAL THEN NOW MY SUB FRAME IS NO GOOD IT IS ROTTED OUT RUST ALL OVER THE SUB FRAME AND I HAVE TWO LITTLE GIRLS IN MY CAR ALL THE TIME AND TO TOP IT OFF I'M STILL PAYING ON THIS CAR TO THE BANK WHAT DO I DO NOT. I NEED SOMEONES HELP THIS IS TO MUCH MONEY FOR ONE PERSON TO PAY WHEN THIS WAS NOT MY DOING IT WAS THE CAR MAKERS DOING.

Mileage: 174,000

Jun 29, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE MECHANIC NOTICED THAT THE ENGINE CRADLE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

Jun 29, 2016

RUSTED ENGINE CRADLE

Jun 29, 2016

I BROUGHT MY CART TO MY MECHANIC FOR A ROUTINE SERVICE AND WHEN MY MECHANIC PUT IT ON THE LIFT, HE CALLED US SHORTLY AFTER, AND WANTED US TO COME IN TO SEE THE VEHICLE ON THE LIFT.. THE CAR'S FRAME WAS RUSTING THROUGH ON BOTH THE FRONT AND BACK. HE TOLD US IT WAS UNSAFE TO DRIVE AND THAT HE SAW THIS ON OTHER PACIFICA'S HE SERVICED. HE STATED HE NEVER SAW THIS OCCUR ON OTHER BRANDS NOW WE HAVE NO VEHICLE TO DRIVE. THE CAR IS IN GOOD CONDITION AND HAS ABOUT 85,000 MILES. IF THIS CAR WAS DRIVEN ON THE HIGHWAY, AS WE PLANNED FOR THE HOLIDAY WEEKEND (JULY 4) WITHOUT BRINGING IT TO A MECHANIC, WE COULD HAVE BEEN KILLED. HOW DOES SAFETY OF PASSENGERS GET COMPROMISED WHEN IT APPEARS THAT 7000 CARS WERE PRODUCED AND HUNDREDS OF COMPLAINTS WITH THIS SPECIFIC PROBLEM ON THIS MODEL HAVE BEEN FILED!.

Mileage: 85,000

Jun 25, 2016

HAVE HAD A MECHANIC TELL ME AFTER VEHICLE INSPECTION THAT ENGINE CRADLE ON PASSENGER SIDE WAS ALMOST COMPLETELY RUSTED OUT. HE FEELS THE CAR IS VERY UNSAFE TO DRIVE. CONTACTED FCA WAS TOLD NO RECALLS OR ASSISTANCE WOULD BE PROVIDED. DIDN'T WE THE TAXPAYERS BAIL THIS COMPANY OUT FOR NO HELP.

Mileage: 145,000

Jun 20, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT A LOCAL SERVICE CENTER, THE TECHNICIAN NOTICED THAT THE SUBFRAME AND THE ENGINE CRADLE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 128,000.

Mileage: 128,000

Jun 16, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT A LOCAL DEALER FOR SERVICE, THE TECHNICIAN MADE THE CONTACT AWARE THAT THE SUBFRAME HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

Jun 14, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT AND THE MOTOR SEEMED TO SHIFT WHEN COMING TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Jun 7, 2016

I RECENTLY HAD SOME WORK DONE ON MY CHRYSLER PACIFICA AND MY MECHANIC FOUND THAT I HAD TWO LARGE ROTTED OUT HOLES IN MY ENGINE CRADLE. I CALLED CHRYSLER AND THE GENTLEMAN IN CUSTOMER SERVICE STATED OVER AND OVER AGAIN THAT MY AUTO WAS TEN YEARS OLD. I WENT TO GO USE THE WARRANTY THAT I PURCHASED AT CARS 4 YOU, LLC AND FOUND OUT THAT THE DEALER NEVER SUBMITTED THE APPLICATION FOR THE WARRANTY BUT POCKETED THE MONEY FROM THE FINANCE COMPANY. HONOR FINANCE KNEW WHAT THE DEALER HAD DONE TO FEW PEOPLE BUT DID NOT FEEL THE NEED TO WARN EVERYONE WHO BOUGHT AN AUTO FROM THE SAME DEALER. HERE I AM WITH A PACIFICA THAT I OWE 6,000.00 NO WARRANTY AND TWO LARGE HOLES IN MY ENGINE CRADLE. NEVER EVER WILL I BUY A CHRYSLER PRODUCT. THEIR MOTTO IS CUSTOMER SATISFACTION IS PRIORITY ONE BUT THIS MUST BE FOR THE FIRST TEN YEARS ONLY.

Mileage: 107,526

Jun 3, 2016

TOOK THE 2005 CHRYSLER PACIFICA IN FOR AN OIL CHANGE. THE TECHNICIAN BROUGHT THIS TO OUR ATTENTION AND WOULD NOT PERFORM THE OIL CHANGE BECAUSE HE DID NOT FEEL SAFE. NOW I HAVE TO FIND SOME WAY TO COME UP WITH $3000 ‐ 5000 TO REPAIR. I STILL OWE $7000 ON IT. MY WIFE AND 2 CHILDREN RIDE IN THIS ON A DAILY BASIS AND NOW THE ENGINE COULD JUST DROP OUT OF IT.

Mileage: 109,853

Jun 3, 2016

I BOUGHT A 2005 CHRYSLER PACIFICA IN MAY OF 2016. WHEN I TOOK IT TO A GARAGE DUE TO A CLUNKING SOUND IN THE FRONT END IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED THROUGH ON BOTH SIDES. MANY AREAS UNDER THE CAR ARE VERY BADLY RUSTED LIKE A CAR THREE TIMES AS OLD.

Mileage: 92,000

May 31, 2016

SUBFRAME NEAR ENGINE MOUNT IS RUSTED THROUGH.

Mileage: 175,000

May 24, 2016

WHILE HAVING MY BRAKES DONE, THE MECHANIC INFORMS ME THAT THE ENGINE CRADLE/CROSS BRACE IS NEARLY RUSTED THROUGH AND THAT THE ENGINE MAY FALL OUT AT ANY MOMENT. THERE IS ONLY A SINGLE BOLT HOLDING THE ENGINE IN. I DON'T YET HAVE PICTURES TO UPLOAD. NO RECALL WARNING WAS EVER RECEIVED AND I HAVE OWNED THIS CAR FOR 8 YEARS.

Mileage: 145,665

May 17, 2016

I AM THE ORIGINAL OWNER OF THIS 2005 CHRYSLER PACIFICA. I RECENTLY TOOK IT IN FOR APPRAISAL AS A TRADE-IN TOWARDS A NEWER VEHICLE. THE DEALERSHIP INFORMED ME THAT THE CAR WAS UNSAFE DUE TO SEVER CRADLE ENGINE ROT. THEY ALSO TOLD ME THAT THERE WAS A CLASS ACTION SUIT AGAINST CHRYSLER FOR THIS VERY ISSUE ON THIS VERY VEHICLE. THE CAR IS UNSAFE TO SELL IN SPITE OF IT BEING IN GREAT OPERATING CONDITION AND THE REST OF THE EXTERIOR BEING IN GOOD CONDITION. CHRYSLER NEVER NOTIFIED ME OF THIS KNOWN DEFECT. NOW I AM STUCK WITH A CAR THAT I CANNOT SELL BECAUSE IT HAS BEEN DEEMED UNSAFE. I DO NOT FEEL THAT I SHOULD BE RESPONSIBLE FOR REPAIRING THIS ROT (IF IT EVEN CAN BE REPAIRED), AS IT NOW APPEARS (FROM WHAT I HAVE READ ONLINE) THAT CHRYSLER WAS VERY WELL AWARE OF THIS DEFECT AND CHOSE TO DECEIVE THEIR CUSTOMERS RATHER THAN MAKE IT RIGHT FOR THEM. WHAT DO I DO NOW?

Mileage: 170,000

May 4, 2016

RUSTED ENGINE CRADLE WITH FRACTURED FRAME MOUNTING DISCOVERED WHEN SEARCHING FOR A DRIP SOURCE UNDER THE VEHICLE. THIS IS A KNOWN MANUFACTURING DEFECT, YET THE CORPORATION DID NOT WARN ME OF THIS PROBLEM, DESPITE A RECALL FOR OTHER PACIFICAS MADE WITHIN A VERY NARROW MANUFACTURING WINDOW OF TIME. THIS IS UNACCEPTABLE AND NOW PROVIDES A RISK TO DRIVING. WHAT AM I TO DO?

Mileage: 138,000

May 4, 2016

TYPICAL RUST THROUGH OF ENGINE CRADLE SUB FRAME (K FRAME) OF A PACIFICA SUV ALMOST CAUSING THE ENGINE TO DROP THROUGH TO THE GROUND. DISCOVERED THE RUST THROUGH, AND SUBSEQUENT ENGINE SHIFT, IN MID OCTOBER 2015 @ APPROXIMATELY 144,000 MILES, WHILE CAR WAS UP ON A LIFT. CAR WAS NO LONGER DRIVABLE DUE TO THIS CONDITION. HAD A LOCAL CHRYSLER DEALERSHIP'S REPAIR SHOP TO REPLACE THE CRADLE FRAME AND MOTOR MOUNTS SHORTLY THEREAFTER. THEY DISAVOWED ANY HELP OR THEIR INVOLVEMENT IN GETTING CHRYSLER TO COVER THE REPAIR OF A KNOWN DEFECT. CALLED CHRYSLER'S CUSTOMER SERVICE AND WAS TOLD MY PACIFICA WAS NOT PART OF THE EXTENDED WARRANTY ISSUED FOR A SMALL NUMBER OF AND SHORT PRODUCTION RUN OF PACIFICAS. AM ATTEMPTING TO AGAIN CONTACT CHRYSLER CUSTOMER SERVICE VIA LETTER AND ASK FOR HELP WITH THE COST OF REPAIRS. ALSO TRYING TO JOIN THE CLASS ACTION GROUP THAT IS SUING CHRYSLER OVER THIS ISSUE. LAW FIRM IN COLUMBUS, OH IS LEAD COUNSEL ON THE CASE. I LOVE THIS CAR FOR ALL ITS ATTRIBUTES AND THAT IS WAS DEVELOPED, BUILT AND SOLD WHILE MERCEDES BENZ OWNED CHRYSLER, GIVING IT A MUCH HIGHER QUALITY IN MY OPINION. PRESENT DAY FIAT CHRYSLER DOESN'T SEEM TO WANT TO HELP OUT ON THIS ISSUE.

Mileage: 144,000

Apr 27, 2016

TOOK MY 2005 PACIFICA TO MY LOCAL MECHANIC FOR AN OIL CHANGE. WAS TOLD THAT THE LOWER SUB-FRAME ON THE FRONT PASSENGER SIDE WAS RUSTED AND CORRODED. HE SAID IT COULD HAVE BEEN DUE TO CONDENSATION FROM THE A/C OR ROAD SALT. WILL SOON BE REPLACING THE VEHICLE SINCE IT'S NO LONGER UNDER WARRANTY. VERY SHAMEFUL THAT I SEE A LOT OF COMPLAINTS ABOUT RUST DAMAGE ON THE LOWER FRAME AND STILL NO RECALL.

Mileage: 124,000

Apr 19, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUBFRAME WAS ROTTEN AND WOULD NOT PASS INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,836.

Mileage: 76,836

Apr 7, 2016

ENGINE FRAME RUSTED OUT.

Mar 23, 2016

MY ENGINE CRADLE IS RUSTED/ROTTED OUT AND COMPLETELY UNSAFE TO DRIVE. I WAS TOLD IT CAN'T PASS INSPECTION AND WILL BE APPROXIMATELY $2,000 TO FIX. MY MECHANIC TOLD ME NOT TO DRIVE THE CAR ANYMORE, SINCE THE ENGINE COULD FALL OUT.AFTER RESEARCHING ONLINE, THIS IS A VERY COMMON PROBLEM WITH THE 2005 PACIFICAS. WILL THERE BE A RECALL? WOULD APPRECIATE IT IF SOMEONE WOULD GET BACK TO ME ASAP, SINCE I NEED MY CAR TO GET TO WORK. THANK YOU. *TR

Mileage: 111,000

Mar 22, 2016

DRIVING TO WORK AND I NOTICE THAT THE SMALL SNOW BUILD UP IN THE CENTER OF THE ROAD WAS HITTING MY UNDER CARRIAGE SO I GO TO MY MECHANIC ON THE WAY HOME AND HE LOOKS UNDER THE CAR. I DIDN'T REALIZE WHEN I HAD HIM TAKE A LOOK IT WOULD BE THE LAST TIME I COULD DRIVE THAT CAR UNLESS I WANTED TO PAY THOUSANDS OF DOLLARS TO FIX THE ROTTED SUBFRAME THAT HOLDS MY ENGINE IN. CHRYSLER KNOWS THIS IS A PROBLEM BUT REFUSES TO FIX IT. MY MECHANIC SAYS THIS SHOULD NEVER HAPPEN WITH A CAR, WHICH MAKES SENSE THAT YOU NEED YOUR ENGINE AND TRANSMISSION NOT TO FALL OUT! IS THERE A NUMBER OF INJURIES AND FATALITIES THAT HAVE TO HAPPEN BEFORE THE MAKERS WILL RECALL A CAR FOR A PROBLEM THEY KNOW IS HAPPENING?

Mileage: 118,000

Mar 21, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING AT HIGH SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 204,446.

Mileage: 204,446

Mar 1, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK VIOLENTLY AND INDEPENDENTLY VEERED TO THE LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,733.

Mileage: 76,733

Mar 1, 2016

PURCHASED 2005 CHRYSLER PACIFICA LIMITED 4 YEARS AGO. CURRENTLY 109,000 MILES.. HAD BEEN HEARING A CLUNKY NOISE FOR A SHORT TIME TOOK IT IN TO GET CHECKED😔 MECHANIC CAME BACK WITH GHASTLY NEWS. TIE RODS,BUSHINGS, WATER PUMP,REAR AXLE SHAFT OILSEAL AND WORST OF ALL CRADLE WAS RUSTING THROUGH. OVER $7000.00 TO FIX ALL. I THOUGHT I WOULD FAINT. NO WAY COULD I DO ALL THE REPAIRS. UPON READING ALL COMPLAINTS CHRYSLER SHOULD FIX THE RUSTIMG PROBLEM. SHAME ON THEM FOR LETTING THESE CARS ON THE ROAD KNOWING THIS COULD HAPPEN TO FAMILIES PURCHASING THEIR VEHICLES AND POSSIBLY HAVING A FATAL ACCIDEMT OCCURING WHEN THE ENGINE FALLS OUT.

Feb 29, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUBFRAME ON THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

Mileage: 154,000

Feb 29, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE PARKED, THE CONTACT SMELLED FUEL COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS AN ODD SMELL COMING FROM THE VEHICLE THAT WAS NOT FUEL RELATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED OUT AND NEEDED TO BE REPLACED. THE POWER STEERING WAS LEAKING AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Mileage: 200,000

Feb 26, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE A FRAME RUSTED AND ROTTED OUT ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Feb 8, 2016

THE ENGINE CRADLE HAS ROTTED OUT, WHICH IS A HUGE SAFETY ISSUE, THE CAR HAS NO SIGNS OF RUST ANYWHERE ELSE, THIS IS A FACTORY DEFECT WITH THE UNDERCOATING. CALLED CHRYSLER AND WAS TOLD THEY DO NOT CARE, NOTHING THEY WILL DO. LOOKED ON LINE AND THERE ARE THOUSANDS OF COMPLAINTS, SOMETHING NEEDS TO BE DONE. THIS IS A SAFETY ISSUE THAT WILL CAUSE ACCIDENT IF NOT DEATHS.

Mileage: 129,000

Jan 25, 2016

MY 2005 PACIFICA IS IN FOR AN INSPECTION, AND I GET A CALL FROM MY MECHANIC . THE PROBLEM IS, AS THE MANY COMPLIANT HERE THAT THE SUB FRAME / ENGINE CRADLE IS CORRODED, AND MY CAR IS UNSAFE TO DRIVE. THE COST IS $ 2600 . PROPERLY MORE THAN THE CAR IS WORTH? I READ THAT CHRYSLER FIRST ACKNOWLEDGE THAT THERE IS A PROBLEM WITH 2004 AND 2005 MODELS, BUT LATER ONLY RECALL VEHICLE IN A 6 WEEKS TIMEFRAME , JANUARY - MARCH 2004 BECAUSE OF NOT PROPERLY COATING THE ENGINE CRADLE. LOOKS LIKE THE TIMEFRAME SHOULD BE MORE LIKE TWO YEARS.

Mileage: 126,000

Jan 5, 2016

I TOOK MY VEHICLE IN FOR INSPECTION AND IT FAILED DUE TO THE ENGINE CRADLE BEING RUSTED OUT, THE COST OF REPAIR IS $2500-$4000. I GOOGLED "ENGINE CRADLE RUSTED OUT" AND THE ARTICLES THAT WERE LISTED FIRST ALL PERTAIN TO CHRYSLER PACIFICA 2005. I PROCEEDED TO CALL CHRYSLER ABOUT MY PROBLEM AND WAS TOLD THEY ARE NOT EXTENDING WARRANTIES TO COVER THE PROBLEM BUT THAT THEY WOULD "DOCUMENT" MY CALL. I WAS ALSO TOLD THAT IF I MADE ANY REPAIRS TO MY VEHICLE PERTAINING TO THIS PROBLEM THAT I SHOULD KEEP MY RECEIPTS. I AM A SINGLE MOTHER TRYING TO RAISE 3 TEENAGERS AND DO NOT HAVE THIS KIND OF MONEY TO PUT INTO REPAIRING A VEHICLE THAT ISN'T EVEN WORTH THE COST TO REPAIR IT. FURTHERMORE, CHRYSLER KNOWS ABOUT THIS PROBLEM AND HAS NOT ISSUED A RECALL TO ALL PACIFICA OWNERS TO FIX IT. THEY ARE ALLOWING THEIR CUSTOMERS TO DRIVE A VEHICLE THAT IS EXTREMELY UNSAFE. I AM VERY UPSET BECAUSE I HAVE ALLOWED MY TEENAGE SON TO DRIVE MY CAR NOT KNOWING THAT IT IS LITERALLY A TICKING TIME BOMB, THE ENGINE COULD HAVE FALLEN OUT AT ANY TIME. NOW I AM STUCK WITH A CAR I CANNOT DRIVE BECAUSE I CAN'T GET INSPECTED AND IT IS A HAZARD TO ME AND OTHER CARS ON THE ROAD TO DRIVE. I HAVE READ MANY COMPLAINTS ON THIS SITE ALONE PERTAINING TO THIS SAME PROBLEM, SO I AM NOT THE ONLY ONE AND IT IS NOT JUST A HANDFUL OF CARS AFFECTED. IT IS TIME FOR CHRYSLER TO STAND UP AND ACCEPT THE BLAME FOR THIS AND MAKE IT RIGHT FOR ME AND HUNDREDS OF OTHERS

Mileage: 120,000

Dec 23, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR A REGULAR INSPECTION, THE TECHNICIAN NOTICED THE UNDERCARRIAGE OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 10/18/16*LJ UPDATED 05/14/18*JB *CN

Mileage: 118,000

Dec 22, 2015

ENGINE CRADLE IS RUSTED OUT. COMPLETELY FAILED. ENGINE IS NEAR TO FALLING OUT.

Mileage: 195,000

Dec 18, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR A SCHEDULED OIL CHANGE, THE TECHNICIAN NOTICED THAT THE CRADLE AND SUB FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND DIAGNOSIS WHERE IT WAS CONFIRMED THAT THE SUB FRAME WAS FRACTURED AND RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 03/08/16*LJ

Mileage: 52,000

Dec 16, 2015

RUST THROUGH OF ENGINE CRADLE AT VARIOUS SPOTS ON ENGINE CRADLE. I'M THE ORIGINAL OWNER. THE CAR HAD 92,080 MILES. CONTACTED CHRYSLER/FCA VIA EMAIL. CHRYSLER/FCA SAYS MY PACIFICA DOES NOT FIT THE NARROWLY DEFINED MANUFACTURE DATE OF 02/28/2004 TO 03/31/2004, EVEN THOUGH CHRYSLER FORM LETTER CSC-10045080-7364 MAKES NO MENTION OF THE NARROWLY DEFINED MANUFACTURE DATE!. MY PACIFICA WAS PURCHASED ON 1/26/2005 AND THEREFORE DOES NOT QUALIFY FOR EXTENDED WARRANTY COVERAGE PER CHRYSLER CUSTOMER ASSISTANCE. MY LOCAL FCA DEALER GAVE ME AN ESTIMATE OF ABOUT $ 2600 TO REPLACE. THIS PROBLEM WAS NOTICED DURING A ROUTINE OIL CHANGE RECENTLY. I REPORTED THIS ISSUE TO CHRYSLER BACK ON OCTOBER 2014 EMAIL CASE #3052329, REFERENCE NUMBER 25794408, AND THEY STATE NOT COVERED,THAT MY CAR WAS APPARENTLY BUILT ON AUGUST 2, 2004 PER CHRYSLER EMAIL RESPONSE? CHRYSLER LETTER CSC-10045080-7365 REGARDING THE FRONT ENGINE CRADLE PROBLEM DOES NOT STIPULATE A SPECIFIC 6 WEEK PERIOD. UNABLE TO GET ANY ASSISTANCE FROM CHRYSLER/FCA I CONTINUED TO DRIVE THIS UNSAFE CAR. BROUGHT TO MECHANIC FOR OIL CHANGE, TIRE ROTATION, AND GENERAL MAINTENANCE AND WAS INFORMED AGAIN THAT THE ENGINE CRADLE IS RUSTING THROUGH AND NOW THE MOTOR MOUNTS. CAR NOW HAS ONLY 95,544 MILES. CONTACTED THEM PRIOR TO EXPIRATION OF WARRANTY AND PUSHED OFF AND OFF.

Mileage: 92,080

Dec 12, 2015

TOOK MY CAR IN FOR BRAKES AND MECHANIC SENT ME PICTURES OF CAR FRAME RUSTED THROUGH I HAD TO HAVE THE WHOLE FRAME REPLACED BECAUSE IT WAS UNSAFE TO DRIVE . I DON'T HAVE A PRINTER SO I CAN'T PRINT OUT PICTURES TO SEND YOU

Mileage: 142,000

Nov 24, 2015

RUST THROUGH OF ENGINE CRADLE AT VARIOUS SPOTS ON ENGINE CRADLE. I'M THE ORIGINAL OWNER. THE CAR HAS 80500 MILES. CONTACTED FCA VIA PHONE. FCA SAYS MY PACIFICA DOES NOT FIT THE NARROWLY DEFINED MANUFACTURE DATE OF 02/28/2004 TO 03/31/2004. MY PACIFICA WAS MANUFACTURED ON08/2004 AND THEREFORE DOES NOT QUALIFY FOR EXTENDED WARRANTY COVERAGE. MY LOCAL FCA DEALER GAVE ME AN ESTIMATE OF ABOUT $ 2600 TO REPLACE. THIS PROBLEM WAS NOTICED DURING A ROUTINE OIL CHANGE RECENTLY. I AM THE ONLY ONE WHO DRIVES THE CAR ON A LIMITED BASIS WITH NO PASSENGERS.

Mileage: 80,500

Nov 20, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS NOT ABE TO INSPECT THE VEHICLE; HOWEVER, THE TECHNICIAN STATED THAT THE CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

Nov 17, 2015

I TOOK MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND I WAS INFORMED THAT MY SUBFRAME IS COMPLETELY RUSTED AND THE ENGINE IS ON THE VERGE OF FALLING OUT THE VEHICLE. MECHANIC STATED THAT THIS IS A VERY COMMON ISSUE WITH THIS PARTICULAR VEHICLE. THE MECHANIC TOLD ME THAT THE VEHICLE IS NO LONGER SAFE TO DRIVE AND THE COST OF THIS REPAIR WILL BE UPWARDS OF $3000.

Mileage: 149,170

Nov 16, 2015

I WENT TO GET THE 2005 CHRYSTLER PACIFICA INSPECTED AND WAS TOLD BY THE MECHANIC THAT THE BOTTOM WAS RUSTED SO BADLY THAT THE ENGINE WOULD FALL OUT, AND FURTHER THAT THE YEAR MAKE AND MODEL WAS UNDER RECALL FOR THE SAME PROBLEM, THE BOTTOM RUSTING OUT HORRIBLY. I CALLED CHRYSTLER WITH THE VIN # AND WAS TOLD THIS 1 WASN'T PART OF THE RECALL EVEN THOUGH IT WAS THE SAME YEAR AND MAKE OF THE RECALL. I OWE 4,400$ ON THE CAR AND NOW AM TOLD THE REPAIRS WOULD EXCEED 5,000$. I FINANCED IT FOR 6,455$ AT THE START. I'M DISABLED AND GREATLY IN NEED OF HELP, I DON'T KNOW WHAT TO DO I HAVE MADE A SLEW OF CALLS TO NO AVAIL AT THIS POINT AND CONTINUE TO MAKE PAYMENTS AS I DON'T WANT TO RUIN MY CREDIT, PLEASE HELP ME, I DON'T KNOW WHAT TO DO.

Mileage: 108,000

Nov 12, 2015

I'M ONE OF THE VICTIM OF THE ENGINE CRADLE ROT, THAT OCCURS IN THE 2004 AND 2005 PACIFICA. I FOUND OUT ABOUT IT WHEN I JACKED UP THE CAR TO GET UNDER IT, IT WAS HIDDEN. THE FAILURE OF THE CRADLE WAS 100%. IT FAILED ON THE PASSENGER'S SIDE OF CRADLE AND WAS RUSTED FROM FRONT TO BACK

Mileage: 61,000

Oct 23, 2015

MY MECHANIC INFORMED ME THAT THE ENGINE CRADLE ON MY CAR IS COMPLETELY ROTTED OUT AND IS A SERIOUS ISSUE WHICH IS A FATALITY HAZARD. HE GAVE ME A COPY OF CHRYSLER "EXTENDED WARRANTY PERIOD" WRITTEN NOTICE FOR THIS ISSUE FOR PACIFICA MODEL YEARS 2004-2005. I CALLED THEM AND THEY STATED THAT I'M NOT COVERED BECAUSE MY CAR WAS BUILT IN 8/04 AND NOT BETWEEN 3/04-4/04. THE NOTICE DOES NOT STATE THAT THE CARS NEED TO BE BUILT IN A PARTICULAR MONTH. THEIR STATEMENT MAKES NO SENSE TO ME AND I THINK THEY ARE LYING. ALL OF THE SIGNS OF THEIR NOTICE IS WHAT I HAVE HAVE BEEN EXPERIENCING FOR OVER A YEAR, THE "CORROSION RESULTING IN DRIVABILITY VIBRATION AND/OR SHAKE." COULD YOU PLEASE HELP ME I LOVE MY CAR BUT CAN'T AFFORD THE REPAIR COST AND THEY NEED TO STAND BY THEIR AWARENESS OF THE DEFECT AND WRITTEN WARRANTY COVERGE NOTICE. THE NOTICE IS LABELED AS "[XXX]". THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 21, 2015

MY 2005 CHRYSLER PACIFICA IS COMPLETELY ROTTED OUT UNDERNEATH. WHEN MY MECHANIC SAW THE CARRIAGE OF MY CAR HE WARNED ME THAT I WAS DRIVING A DEATH TRAP. HE SAID IT IS COMPLETELY UNSAFE AND I SHOULD NOT BE DRIVING IT ANY LONGER.

Mileage: 138,000

Oct 19, 2015

THE COMPLETE UNDERCARRIAGE IS RUSTED OUT & FALLING OFF

Mileage: 88,500

Oct 16, 2015

RUST CORROSION OF THE ENGINE CRADLE.

Oct 14, 2015

GOT WORD FROM MY MECHANIC THAT THE ENGINE CRADLE IS ROTTING AND RUSTING AND IS A SERIOUS HAZARD TO DRIVE. HE SAID IT POTENTIALLY COULD LEAD TO THE ENGINE FALLING OUT OF THE VEHICLE.

Sep 29, 2015

SUB-FRAME ENGINE CRADLE SEVERELY RUSTED . SAME CONCERN AS DOCUMENTED IN NBC NEWS CHICAGO TV INVESTIGATION REPORT. DISCOVERED DURING DEALER SERVICE.

Mileage: 98,000

Sep 28, 2015

MY 2005 CHRYSLER PACIFICA FAILED INSPECTION DUE TO THE SUB-FRAME ROTTING OUT. THIS VEHICLE IS GARAGE KEPT AND IN THE 8 YEARS I OWN IT, I HAVE DRIVEN IT LESS THAN 25,000 MILES. APPARENTLY THIS IS A REAL PROBLEM WITH THIS MODEL. IS CHRYSLER OFFERING ANY REMEDIES OR RECALLS FOR THIS SUB-FRAME PROBLEM?

Sep 26, 2015

ON THE HIGHWAY THERE WERE THESE VIBRATIONS IN THE PACIFIC SO MY HUSBAND AND I TOOK THE CAR TO THE MECHANIC WHICH RECOMMENDED NEW SUSPENSION SO WE GOT THOSE. THE PROBLEM WASN'T FIXED MY HUSBAND TOOK IT TO ANOTHER MECHANIC FOR NEW TIRES, SUSPENSION AND ALIGNMENT TO BE TOLD THAT OUR ONLY MEANS OF TRANSPORTATION WAS NOT FIT TO DRIVE BECAUSE THE SUBFRAME COMPLETELY HAS ROTTED OUT. THANK GOD HE DID THAT, I'M HORRIFIED MY CHILD WAS IN IT ALL THIS TIME. MY HUSBAND AND I CALLED THE NUMBER 1 800-992-1997 DAIMLERCHRYSLER. TO BE TOLD THERE IS NOTHING THAT CAN BE DONE FOR US THE MILEAGE OF THE CAR WAS OUTSIDE WARRANTY. THE MECHANIC'S QUOTE FOR IS OVER $2000. I'M NOT SURE WHAT TO DO RIGHT NOW TO GET TO WORK AND MANAGE MY USUAL WEEKLY ERRANDS.

Mileage: 151,000

Sep 8, 2015

THIS VEHICLE WAS APPRAISED AS A TRADE-IN FOR ANOTHER AUTOMOBILE. IT WAS DISCOVERED THAT ITS ENGINE CRADLE WAS CORRODED AND THE VEHICLE WAS DECLARED UNSAFE FOR RESALE. THIS SITUATION IS IDENTICAL TO NUMEROUS OTHER COMPLAINTS REGARDING CHRYSLER PACIFICAS AND IS THE CURRENTLY THE SUBJECT OF A CLASS-ACTION LAWSUIT.

Mileage: 96,319

Aug 10, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE TECHNICIAN OBSERVED THAT THE SUB FRAME WAS RUSTED AND HAD HOLES ON THE FRONT PASSENGER SIDE FLOORBOARD. AS A RESULT, THE TECHNICIAN DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Aug 3, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRAME THAT HOLDS THE ENGINE WAS RUSTED AND ROTTED, CAUSING THE ENGINE TO SHAKE AND BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

Jul 28, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. A MECHANIC AND INDEPENDENT MECHANIC STATED THAT THE ENGINE CRADLE WAS RUSTED DURING AN OIL CHANGE. THE MECHANIC STATED THAT THE ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. MA 10/8 UPDATED 3/14/16 *JS UPDATED 12/12/2017*CN

Mileage: 52,000

Jul 26, 2015

ENTIRE SUBFRAME, ENGINE CRADLE, RIDDLED WITH CORROSION AND RUST. SPOKE WITH CHRYSLER CUSTOMER SERVICE LAST YEAR AND WAS TOLD THAT MY PACIFICA WAS BUILT/ ASSEMBLED IN DELAWER THEREFORE MY CAR IS NOT COVERED BY THE RECALL . I FOUND SEVERAL CAR WITH THE SAME ISSUE, MY MECHANIC PLACED THE CAR UP ON THE LIFT AND GOT THE SHOCK OF HIS DAY. THE WHOLE ENGINE CRADLE WAS RUSTED AND CORRODED. I COULD PUT MY HAND THROUGH IT, IT WAS SO CORRODED. HE TOLD ME, BASICALLY, THAT I SHOULD GET THE CAR FIXED OR GET RID OF IT I HAD THE CAR FOR ALMOST 3 YEARS AND THE DEALER NEVER REPORTED THE PROBLEM, AND I DON'T BELIEVE I COULD CATCH IT UNLESS I GOT UNDER THE CAR, ADDITIONALLY IT WILL TAKE MORE THE 3 YEAR FOR THE MUCH RUST TO SHOWS

Mileage: 80,000

Jul 13, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA.WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC OBSERVED THAT THE ENTIRE SUBFRAME WAS CORRODED DUE TO EXTREME CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

Mileage: 75,000

Jul 11, 2015

ENGINE CRADLE IS RUSTED WITH LARGE HOLES NEXT TO WELDS IN FRAME. VIBRATION FELT IN STEERING WHEEL. NOT COVERED BY CHRYSLER EVEN THOUGH THEY HAVE COVERED OTHER SAME YEAR CHRYSLER PACIFICA VEHICLES.

Mileage: 97,034

Jul 8, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING INSPECTED, THE INSPECTOR OBSERVED THAT THE ENTIRE SUBFRAME WAS ROTTING AWAY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

Jul 6, 2015

HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2015/LAWSUIT-CHRYSLER-PACIFICA-ENGINE-CRADLE-RUST.SHTML WE WERE TOLD BY OUR MECHANIC NOT TO DRIVE CAR ANYMORE AS IT COULD TURN CATASTROPHIC... I KNOW THE CAR IS 10 YEARS OLD, BUT TO BE SUDDENLY "GROUNDED" FOR RUST?

Mileage: 150,000

Jul 2, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

Jun 24, 2015

NO ACCIDENT HAS HAPPENED YET!! MY PACIFICA HAS SUB FRAME ROT . THERE IS A HOLE YOU CAN PUT YOUR HAND RIGHT THROUGH. I HAVE PUT MORE MONEY IN THIS CAR THEN IT IS WORTH . I WANT IN ON THE CLASS ACTION LAW SUIT . I DON'T HAVE 4000.TO 5000. DOLLARS TO FIX IT. AND IT NEEDS TO BE FIXED . HELP!!!!!!! MA 10/5

Jun 17, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE AT AN INDEPENDENT MECHANIC FOR AN INSPECTION, THE MECHANIC DIAGNOSED THAT THE ENGINE SUB FRAME HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,589.

Mileage: 142,589

Jun 17, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENTIRE FRONT SUBFRAME AND ENGINE CRADLE WERE EXCESSIVELY CORRODED. BOTH THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

Mileage: 73,000

Jun 1, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN, A CLICKING SOUND EMITTED FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHENEVER THE CONTACT MADE A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE CRADLE HAD EXCESSIVE RUST AND WAS FRACTURED. AS A RESULT, THE ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Mileage: 137,000

Apr 30, 2015

IN ''14, IT WAS NOTICED THAT THE SUBFRAME WAS RUSTED. I DID NOT INSPECT IT ANY FURTHER BECAUSE I TRUSTED THAT IT WAS A NORMAL AMOUNT OF RUST. HOWEVER, ON 4/27/15, THE CAR BEGAN TO HAVE ISSUES. UPON ACCELERATION FROM A STOP OR SLOW-ROLL, THERE IS A VIBRATION THAT CAN BE FELT THROUGHOUT THE FLOORBOARDS & THE GAS PEDAL. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR & THE RPM'S DROP, THE CAR MAKES A "THUD" OR "CLUNK" SOUND FROM THE ENGINE AREA OF THE CAR. THIS "THUD" CAN BE FELT IN THE CABIN OF THE CAR. THE VIBRATIONS & THE NOISE HAS GROWN WORSE OVER THE COURSE OF 3 DAYS. I HAD THE CAR INSPECTED DURING AN OIL CHANGE AT A CHRYSLER DEALERSHIP ON 4/30/15, & I WAS ADVISED THAT, DUE TO THE AMOUNT OF RUST TO THE SUBFRAME & ENGINE CRADLE, THE CAR'S STRUCTURAL INTEGRITY HAS BEEN BREACHED. THE MECHANIC TOOK A PICTURE & HAD THE SERVICE MANAGER BRING IT TO ME IN THE WAITING ROOM & ADVISE ME THAT IF I HIT A LARGE ENOUGH BUMP, THE SUBFRAME MAY BREAK APART & THE ENGINE MAY DROP OUT OF THE CAR. I CONTACTED CHRYSLER & THEY OFFER NO REMEDY. UPON RESEARCH OF THE ISSUE, I HAVE FOUND THAT THIS IS A COMMON PROBLEM AMONG ''04 & ''05 CHRYSLER PACIFICAS & THAT THE MANUFACTURER HAD ISSUED A RECALL ON THE CAR FOR THIS PROBLEM IN ''10, BUT RESCINDED THE RECALL & CREATED A TSB IT, YET UPHELD THE RECALL FOR PACIFICAS THAT WERE MANUFACTURED BETWEEN 2/23/04 & 3/31/04. DUE TO THE INITIAL RECALL, TSB, & THE PARTIAL RECALL FROM THE CHRYSLER PACIFICAS MANUFACTURED IN '04, CHRYSLER HAS ADMITTED FAULT IN NOT PROPERLY COATING THE SUBFRAME MATERIALS TO PREVENT RUST FROM OCCURRING. CHRYSLER IS NOT WILLING TO TAKE CORRECTIVE ACTION FOR THEIR DANGEROUS & FAULTY CRAFTSMANSHIP OF THEIR CARS. THIS IS NEGLIGENCE & A DANGEROUS PRACTICE-FOR THE LIVES OF THE DRIVERS, PASSENGERS, & OTHERS ON THE ROADS, AS WELL AS WITHIN THE REALMS OF BUSINESS ETHICS. THIS WIDESPREAD SITUATION NEEDS TO BE ADDRESSED & REMEDIED IMMEDIATELY. *TR

Mileage: 152,172

Apr 23, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR A VEHICLE REPAIR, THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

Apr 21, 2015

I ONLY PURCHASED MY VEHICLE 1 YEAR AGO. THE FIRST MONTH I HAD IT, I TRIED TO HAVE IT INSPECTED AND WAS TOLD MY SUB-FRAME WAS ROTTED. I CONTACTED THE CHRYSLER COMPANY AND THERE WERE NO RECALLS. I CONTACTED THE DEALER AND THEY WOULDN'T HELP ME. MY CHECK ENGINE LIGHT IS ON BECAUSE THE O2 SENSORS ARE BAD AND NOW MY POWER STEERING IS LEAKING AND I WAS TOLD THE STEERING RACK IS BAD. I'VE ALSO HAD TO REPLACE MY INNER AND OUTER TIE RODS ON BOTH SIDES AND ALSO REPLACED THE SWAY BAR LINKS. I AM A SINGLE MOM WITH 3 KIDS AND THIS CAR HAS BEEN A HUGE BURDEN ON ME FINANCIALLY. I MADE A HUGE MISTAKE BUYING A CHRYSLER. *TR

Apr 21, 2015

I TOOK MY CAR TO A SHOP FOR REPAIRS, AND THE MECHANIC WAS ALARMED TO FIND THAT THE FRAME IS SO RUSTED UNDER THE ENGINE THAT HE DEEMED IT UNSAFE TO DRIVE. MY CAR HAS 185,000 MILES ON IT, AND IS IN OTHERWISE GOOD CONDITION. IT IS NOT SAFE TO DRIVE AS THE ENGINE COULD FALL TO THE GROUND, POTENTIALLY CAUSING AN ACCIDENT. I WAS ADVISED TO GET RID OF THE VEHICLE, BUT OBVIOUSLY I CANNOT SELL IT. I WAS NEVER NOTIFIED OF THIS POTENTIAL PROBLEM, ALTHOUGH I HAVE BECOME AWARE THAT CHRYSLER KNEW THE PROBLEM EXISTED. *TR

Apr 21, 2015

I TOOK MY 2005 PACIFICA FOR A ROUTINE OIL CHANGE LAST WEEK, AND OUR MECHANIC DISCOVERED A LARGE AREA OF THE ENGINE CRADLE WAS COMPLETELY ROTTED AWAY ON THE PASSENGER SIDE OF THE UNDERCARRIAGE. HE SAID IT'S NOT SAFE TO DRIVE UNTIL SOMETHING IS DONE TO FIX IT, BECAUSE THE ENGINE COULD FALL OUT OF THE CAR AT ANY TIME. AFTER DOING SOME RESEARCH ONLINE, WE DISCOVERED THAT WE ARE NOT THE ONLY ONES WHO HAVE THIS PROBLEM ON THIS MAKE AND MODEL. WE TOOK THE CAR TO OUR LOCAL CHRYSLER DEALER, AND THEY WILL HAVE TO INSTALL A NEW ENGINE CRADLE AT AN ESTIMATED COST OF $2300. I THEN CONTACTED CHRYSLER CUSTOMER CARE, AND THEY TOOK A STANCE OF PLAUSIBLE DENIABILITY, TELLING ME THAT THIS IS A PROBLEM UNIQUE TO MY PACIFICA. I EXPLAINED THAT THERE IS IRREFUTABLE PROOF THAT IT ISN'T UNIQUE TO MY VEHICLE. ALL PACIFICAS ARE PRONE TO THIS FAILURE. WHEN I ASKED ABOUT THE EXTENSION CHRYSLER ISSUED FOR THE WARRANTY ON PACIFICAS BECAUSE OF THIS VERY ISSUE AND WHY OWNERS WERE NEVER NOTIFIED, THE REPRESENTATIVE DID NOT DENY THERE WAS AN EXTENSION; HOWEVER, HE INFORMED ME THAT MY CAR IS TOO OLD AND WELL PAST ANY WARRANTY MILEAGE (WHICH IT ISN'T AT 138,600 MILES). AT THAT POINT THE REPRESENTATIVE BECAME RUDE. WHEN I ASKED TO SPEAK WITH A SUPERIOR, HE INFORMED ME THERE WAS NO ONE ELSE I COULD SPEAK TO ON THIS ISSUE AND THERE IS NOTHING CHRYSLER WILL DO TO ASSIST ME IN THE MATTER. ALL IN ALL, I'M (1) ALARMED THAT CHRYSLER IS NOT ADDRESSING THIS SIGNIFICANT SAFETY HAZARD IN THIS MODEL, AND (2) FRUSTRATED THAT THEY REFUSE TO DO ANYTHING TO CORRECT THE PROBLEM. I'D EVEN BE HAPPY WITH A COMPROMISE, FOR INSTANCE, IF THEY WOULD SUPPLY THE PART AND WE WOULD PAY FOR THE LABOR, BUT THEY SHUT THE DOOR IN MY FACE. HOPING THE NHTSA CAN INVESTIGATE AND CALL THEM TO ACCOUNT FOR SUCH SHODDY CONSTRUCTION. *TR

Mileage: 138,600

Apr 12, 2015

FRAME IS RUSTED AND CAR IS NOT SAFE. *TR

Mileage: 80,000

Apr 12, 2015

TOLD MY CAR UNSAFE TO DRIVE....SUBFRAME ROTTED OUT! CHRYSLER ADMITTED IT WAS THEIR FAULT BUT WILL NOT HELP ME UNLESS I SIGN A WAIVER OF AGREEING TO PAY FOR ANY REPAIRS THAT THEY CAUSE WHILE FIXING THIS MAJOR ISSUE. I WAS NOT COMFORTABLE SIGNING AND NOW THEY WON'T HELP ME. NOT SURE WHAT TO DO NEXT. THIS IS A HORRIFIC MISHANDLING OF CONSUMER RIGHTS! I HAVE ONLY HAD THE CAR FOR 6 YEARS AND PUT 50K MILES ON IT. THESE CARS SHOULD BE RECALLED NOW BEFORE SOMEONE GETS KILLED DRIVING ONE OF THEM. *TR

Mileage: 105,000

Apr 9, 2015

2005 CHRYSLER PACIFICA ENGINE CRADLE IS RUSTED OUT AND THE ENGINE COULD FALL OUT OF THE CAR. I FIND THE CAR TO BE UNSAFE TO DRIVE. THAT IS THE ONLY THING IS RUSTED OUT ON THE CAR, THIS NEEDS TO BE FIX BY CHRYSLER. *TR

Mileage: 102,530

Apr 8, 2015

THE ENGINE SUB FRAME HAS AND IS RUSTED OUT. *TR

Apr 2, 2015

PURCHASED A 2005 CHRYSLER PACIFICA FROM PRIVATE PARTY. WAS NOT TOLD ABOUT FRAME BEING RUSTED RIGHT THROUGH. WENT TO DRIVE THE CAR AND COULD NOT DRIVE. WAS SO SCARED AND I WAS NOT SAFE. BROUGHT TO MECHANIC AND WAS TOLD ENGINE CRADLE WAS ROTTED AND THE CAR WAS NOT DRIVE-ABLE AND IS NOT SAFE. I CALLED CHRYSLER AND THEY REFUSED TO PAY FOR THE PART TO BE FIXED. I LIVE IN A HIGH SALT BAND STATE IN NY AND IT SHOULD BE COVERED AS THE LETTER THAT WAS SENT OUT IN 2011 STATED IT SHOULD HAVE BEEN COVERED. NOW I HAVE NO VEHICLE AND IT WOULD COST OVER $4500 TO BE FIXED. CHRYSLER SHOULD HAVE TO RECALL THESE CARS AND FIX THE PROBLEM. WE CAN DIE FROM THIS HUGE PROBLEM. THE ENGINE WILL JUST FALL OUT OF THE CAR. I AM REALLY HOPING THAT NHTSA WILL DO SOMETHING ABOUT THIS. *TR

Mileage: 101,000

Apr 1, 2015

VEHICLE ENGINE CRADLE SUB-FRAME IS ROTTING THROUGH AND NEARLY SEPARATING ONE PORTION FROM ANOTHER. THIS WILL AT SOME POINT IN TIME FAIL IN A CATASTROPHIC MANNER. THIS DEFECT SEEMS TO BE WELL DOCUMENTED ON NUMEROUS WEB SITES AND FIAT CHRYSLER GROUP IS AWARE OF THIS PROBLEM AND MAKES LIKE THE PROBLEM IS WITH ONLY A VERY LIMITED NUMBER OF VEHICLES WHICH IS CLEARLY NOT THE CASE. THEY HAVE AN EXTENDED WARRANTY OF NOTE FOR THIS VERY PROBLEM, BUT IS LIMITING IT TO A VERY FEW CARS MANUFACTURED BETWEEN A VERY LIMITED TIMEFRAME FROM LATE 2004 TO EARLY 2005, ALL OTHERS ARE EXCLUDED IN SPITE OF THE FACT THAT NUMEROUS PACIFICA'S ARE NOTED AS HAVING THIS PROBLEM.THIS REPAIR IS AN APPROX. $3000 REPAIR THAT CHRYSLER IS IGNORING THE SAFETY OF THE OWNERS AND FAMILIES OF THESE CARS AND THOSE DRIVING AROUND THEM. *TR

Mar 31, 2015

MY PACIFICA HAS BEEN GARAGE KEPT SINCE I BOUGHT IT NEW IN JULY OF 2005. BESIDES THE FACT THAT THE BODY HAS STARTED TO RUST THROUGH, REPAIRS FOR WHICH I HAVE NO OPTION BUT TO REPLACE THE ENTIRE CARRIAGE (AS I'VE BEEN TOLD BY MULTIPLE BODY MEN), TODAY I WAS TOLD BY MY MECHANIC THAT MY SUBFRAME HAS STARTED TO RUST THROUGH IN MULTIPLE LOCATIONS, AND HE WAS OBLIGATED TO TELL ME ABOUT THE DAMAGE. THE CAR ONLY HAS 60,000 MILES ON IT! *TR

Mileage: 60,004

Mar 30, 2015

I TOOK MY CAR INTO TO HAVE A MOTOR MOUNT REPLACED WHEN MY MECHANIC CALLED ME AND TOLD MY THAT THE FRAME OR ENGINE CRADLE WAS RUSTED OUT. HE TOOK SOME PICTURES AND THERE ARE HOLES IN THE CRADLE. HE ADVISED ME NOT TO PUT ANYMORE MONEY INTO THIS CAR. I RESEARCHED THIS ONLINE AND FOUND MANY COMPLAINTS ABOUT THIS PROBLEM. I CALLED CHRYSLER AND THEY SAID THEY COULD NOT HELP ME. I'M READY TO FILE A COMPLAINT WITH STATE ATTORNEYS OFFICE AS I THINK THIS IS CRIMINAL THAT CHRYSLER WILL NOT RECALL THIS CAR AND FIX THIS COMMON PROBLEM! *TR

Mileage: 83,417

Mar 27, 2015

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND FRACTURED DUE TO THE CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,717.

Mileage: 174,717

Mar 27, 2015

WE HAD OUR CAR INSPECTED THIS WEEK AND WERE TOLD WE HAD A ROTTED BODY FRAME. WE WERE SENT TO A DODGE DEALER AND THEY TOLD US WE HAD A ROTTED SUBFRAME. THE COST OF REPAIR WILL BE $1885.40 FOR THE PART AND $600 FOR LABOR. IT WILL NOT BE READY TO DRIVE TILL APRIL 6 AS THE DEALER REQUIRES THE PARTS MONEY UP FRONT BEFORE THEY WILL EVEN ORDER THE PART SO WE HAVE TO SAVE THE MONEY FOR THIS. SO WE HAVE NO CAR FOR THE NEXT 10 DAYS AT LEAST. WE HAVE RESEARCHED AND UNDERSTAND THAT CHRYSLER KNOWS OF THIS PROBLEM AND DID A LIMITED AMOUNT OF REPAIRS AS IT WAS THEIR FAULT BUT APPARENTLY THEY ARE NOT HELPING THE MAJORITY OF CAR OWNERS WHO HAVE THIS PROBLEM. THIS DOES NOT SEEM FAIR TO THE OTHER OWNERS. WE CAN BARELY AFFORD TO COME UP WITH THIS MONEY TO FIX SOMETHING THAT IS THIS COMPANY'S FAULT. I CANNOT BELIEVE THEY ARE NOT BEING FORCED TO FIX ALL THESE CARS WHEN IT IS A DANGER ISSUE. HOW CAN WE DRIVE A CAR WITH A ROTTED FRAME? WE HAD TO HAVE THE ROCKER PANELS REPLACED A FEW YEARS AGO WHEN THEY ROTTED OUT TOO. NOW THIS IS ADDED TO OUR COST. WE CANNOT AFFORD TO BUY ANOTHER CAR AND BARELY ABLE TO FIX THIS CAR AT OUR RETIREMENT AGE. WHY AREN'T COMPANIES HELD TO A STANDARD TO PROTECT CONSUMERS? WE UNDERSTAND THERE ARE CLASS ACTION SUITS THAT HAVE RECENTLY BEEN FILED FOR THIS PROBLEM WITHIN THE LAST COUPLE OF MONTHS BUT WE HAVE NO IDEA HOW TO BE INVOLVED IN THESES CASES IF IT IS EVEN POSSIBLE TO DO THAT. WE WISH THERE WAS A SOLUTION FOR US AND FOR OTHERS WITH SIMILAR PROBLEMS WITH THIS CAR. *TR

Mileage: 134,515

Mar 23, 2015

MY VEHICLES ENTIRE SUBFRAME, ALSO KNOWN AS AN ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST.THIS IS A HAZARD BECAUSE I AM DRIVING ON A FRAME THAT IS NOT STRONG , THE CAR IS NOT TO OLD TO PRESENT SUCH US DECAYS . *TR

Mileage: 110,000

Mar 23, 2015

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL VIBRATED AND WAS LOOSE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT SUB FRAME WAS RUSTED. AS A RESULT, THE STRUTS AND THE SWAY BAR LINKS WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Mar 12, 2015

SUBFRAME CRACKED RUST BOLT MOTOR MOUNT MISSING UNSAFE TO DRIVE. *TR

Mar 10, 2015

WE BOUGHT OUR 2005 CHRYSLER PACIFICA FROM A PRIVATE SELLER ... TWO DAYS LATER WE BROUGTH IT INTO THE SHOP TO GET A MYSTERIOUS CLUNK CHECKED OUT AND FOUND THE ENGINE CRADLE WAS ALMOST ROTTED AWAY. AFTER OWNING THE VEHICLE FOR NOT EVEN 48 HOURS IT IS NOW UNSAFE TO DRIVE, I CALLED INTO CHRYSLER CUSTOMER SERVICE BECAUSE I SAW A RECALL THAT AT ONE POINT COVERED THIS MODEL AND I WAS TOLD, " I APLOGIZE BUT THERE IS NOTHING WE CAN DO". MY QUESTION IS ... IF AT ONE POINT THIS VEHICLE WAS NOT SAFE TO OPPERATE BECAUSE OF THE ENGINE CRADLE RUST PROBLEM, WHAT CHANGED TO EXCLUDE THIS MODEL? I HAVE PLENTY OF PICTURES THAT SHOW I SHOULD NOT BE DRIVING THIS VEHICLE WITH MY CHILDREN IN IT. *TR

Mileage: 140,000

Feb 23, 2015

I HAVE A 2005 CHRYSLER PACIFICA TOURING AND I TOOK IT TO THE DEALER TO FIND OUT THE ENGINE CRADLE IS ROTTED. I DID SOME INVESTIGATING AND THIS IS A KNOW SAFETY ISSUE WITH THE 2004 AND 2005 CHRYSLER PACIFICA'S. CHRYSLER REFUSES TO HELP IN THIS ISSUE. THEY REALLY AREN'T STANDING BEHIND THE PRODUCT. *TR

Feb 20, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.

Mileage: 182,000

Feb 17, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK AND HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS DUE TO DAMAGED MOTOR MOUNTS AND SEVERE RUSTING OF THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 114,000.

Mileage: 114,000

Feb 10, 2015

I HAVE A 2005 CHRYSLER PACIFIC THAT HAS ABOUT 100,000 MILES ON IT. IN AUGUST OF 2014, I TOOK THE VEHICLE TO THE CHRYSLER DEALERSHIP IN DOWNERS GROVE IL ON OGDEN FOR AN OIL CHANGE. ONCE THEY HAD THE VEHICLE UP ON THE RACK, THEY SAW EXTENSIVE SUB FRAME RUST DAMAGE AND TOLD ME THAT SOON THE VEHICLE SHOULD NOT BE DRIVABLE DUE TO THE SUB FRAME THAT IS RUSTED THROUGH AND DETERIORATING. THIS IS PREMATURE ENGINE CRADLE RUST FAILURE. THEY SAID IT WAS A COSTLY REPAIR AND THAT CHRYSLER WOULDN'T COVER ANYTHING BECAUSE IT WAS OUT OF WARRANTY. THIS IS NOT ACCEPTABLE, I HAVE TAKEN VERY GOOD CARE OF THIS CAR AND THE MILEAGE IS CONSIDERABLY LOW. I HAVE ALSO SPOKEN WITH CHRYSLER AND OPENED A CASE WITH THEM BUT THEY SAID THEY WILL NOT COVER ANY REPAIRS BECAUSE MY VEHICLE WAS BUILT A FEW MONTHS AFTER THE RANGE THAT THEY ARE FIXING. *TR

Mileage: 100,865

Jan 30, 2015

MY 10 YEAR OLD CHRYSLER PACIFICA HAS ROT IN THE SUBFRAME. MY MECHANIC INFORMED ME DURING A ROUTINE CHECK. *TR

Mileage: 143,000

Jan 30, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED, WHICH WEAKENED THE MOTOR MOUNT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Jan 30, 2015

ON ROUTINE INSPECTION, DISCOVERED SUBFRAME / CARRIAGE NEARLY RUSTED THROUGH. TOLD IT WAS UNSAFE TO DRIVE. WHILE A SMALL GROUP OF OWNERS RECEIVED NOTICE OF THIS DESIGN DEFECT IN 2010, WE WERE NEVER NOTIFIED AND A CALL TO CHRYSLER CONFIRMED THAT DESPITE SELECTIVE RECALL, THIS CAR NOT ELIGIBLE FOR COMPENSATION OR REMEDIATION. *TR

Mileage: 160,000

Jan 20, 2015

THE FRONT SUBFRAME IS SEVERELY CORRODED. IT COULD FAIL AT ANY TIME LETTING THE ENGINE DROP. *TR

Mileage: 215,000

Jan 18, 2015

THE SUBFRAME UNDER THE ENGINE IS RUSTING OUT BADLY.I DON'T KNOW HOW MUCH LONGER I CAN DRIVE THIS VEHICLE. *TR

Mileage: 115,000

Jan 17, 2015

WHILE CHANGING OIL I OBSERVED THAT THE FRAME HAD CORRODED AND THERE WERE RUST HOLES IN THE FRAME. I CONTACTED CHRYSLER GROUP CUSTOMER CARE AND WAS TOLD THERE IS NO RECALL FOR THIS ON MY VEHICLE. *TR

Mileage: 133,237

Jan 16, 2015

I WAS JUST INFORMED BY MY MECHANIC TODAY THAT THE ENGINE CRADLE IN MY 2005 CHRYSLER PACIFICA IS CORRODING. THE CRADLE HAS TO BE REPLACED. I DID A LITTLE BIT OF RESEARCH ON THIS ISSUE AND FOUND THAT CHRYSLER ISSUED AN EXTENDED WARRANTY FOR SOME 2005 PACIFICAS, BUT NOT OTHERS. APPARENTLY, THE PROCESS USED TO COAT THE PIECE WAS INSUFFICIENT, WHICH HAS LEAD TO CORROSION PROBLEMS IN AN UNKNOWN NUMBER OF VEHICLES. MY VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY, BUT I FEEL IT SHOULD BE, BECAUSE WE ARE CLEARLY HAVING THE SAME PROBLEM AS OTHERS WHO HAVE BEEN COVERED. IN ADDITION, THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED. WE WERE TOLD THAT THE ENGINE COULD FALL OUT OF THE VEHICLE, WHICH OBVIOUSLY COULD CAUSE A SERIOUS, IF NOT FATAL, ACCIDENT. I DON'T KNOW WHAT FILING THIS TYPE OF COMPLAINT CAN ACCOMPLISH, BUT I WOULD HOPE THAT CHRYSLER CAN BE MADE TO TAKE RESPONSIBILITY FOR THIS SAFETY ISSUE. I WOULD ALSO LIKE A RESPONSE FROM THE NTHSB SO I KNOW MY VOICE WAS HEARD. THANK YOU. *TR

Jan 14, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE FRONT END OF THE SUB FRAME HAD RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

Jan 7, 2015

TOOK OUR 2005 CHRYSLER PACIFICA IN FOR OIL CHANGE AND THEY INFORMED US THAT THE ENGINE CRADLE IS ROTTING OUT AND THAT OUR ENGINE COULD FALL OUT AND THAT WOULD RESULT IN A BAD ACCIDENT. WE CALLED CHRYSLER AND THEY WOULD DO NOTHING!!! WE FOUND OUT THAT MANY OTHER PEOPLE WHO OWN THIS SAME CAR HAD THE SAME PROBLEM ON THE INTERNET BECAUSE THE CHRYSLER MANUFACTURER OF THIS CAR DID NOT COAT THE FRAME CORRECTLY WHEN IT WAS BUILT. THIS WAS CHRYSLERS MISTAKE WHEN THIS CAR WAS MADE AND IT IS NO FAULT OF THE OWNERS THAT PURCHASED THESE CARS TO HAVE THIS TERRIBLE COSTLY AND DANGEROUS PROBLEM. THIS SHOULD BE UNDER A RECALL BUT IT IS "NOT" AND NOW IT WILL COST US $3000.00 TO HAVE IT REPAIRED TO MAKE OUR CAR SAFE. WE ARE THE ORIGINAL OWNERS OF THIS CAR AND IT HAS ALWAYS BEEN KEEP IN A GARAGE. THERE IS ONLY 4800 MILES ON THIS CAR AND THIS SHOULD NEVER HAVE HAPPENED. WE ARE RETIRED ON A FIXED INCOME AND THIS PUT US AT A HARDSHIP. WE FEEL WE HAVE TO HAVE THIS REPAIRED TO PROTECT US , OUR FAMILY AND OTHER PEOPLE ON THE ROAD. WE FEEL THIS SHOULD CERTAINLY BE ADDRESSED AND THAT THE CHRYSLER MANUFACTURER SHOULD RECALL AND STAND BEHIND ALL 2005 PACIFICA CARS. MANY PEOPLE WHO OWN THIS CAR MIGHT NEVER KNOW THIS IS HAPPENING AND IT IS DANGEROUS TO HAVE THESE CARS ON THE ROAD AS THIS COULD CAUSE A SERIOUS /FATAL ACCIDENT TO MANY PEOPLE! HELP! *TR

Mileage: 48,742

Jan 7, 2015

I ORIGINALLY REPLACED THE MOTOR MOUNTS ON THIS VEHICLE IN AUGUST OF 2011. I AM HAVING TO REPLACE THEM FOR THE SECOND TIME NOW, JANUARY 2015 (MILEAGE 215,000). I SHOULD NOT HAVE TO REPLACE MOTOR MOUNTS MORE THAN ONE TIME IN THE LIFETIME OF THE VEHICLE. I HAVE HAD THE VEHICLE PROPERLY MAINTAINED BY THE SAME MECHANIC FOR SEVERAL YEARS. *TR

Mileage: 100,000

Jan 7, 2015

BROUGHT MY VEHICLE IN TO MY TRUSTED LOCAL REPAIR SHOP FOR A REVIEW AND TUNE UP AND REQUEST TO REVIEW ROTORS DUE TO VEHICLE SHAKE. WHEN ON THE LIFT, IT WAS DISCOVERED THAT THE ENTIRE ENGINE CRADLE WAS RUSTED TO A POINT WHERE IT WAS BARELY ATTACHED TO THE VEHICLE. INITIAL TECHNICAL SERVICE BULLETINS PUBLISHED (12-001-10 IN OCT 2010) STATE THAT THIS CONDITION COULD AFFECT ALL 2004 - 05 PACIFICAS. IT WAS LATER SUPERCEDED BY THE CURRENT BULLETIN 13-001-12 DATED MARCH 16, 2012 WHICH LIMITS AFFECTED POPULATION TO AN ~6 WEEK RANGE OF VINS, WHICH MY CAR DOES NOT FALL UNDER AND I HAVE BEEN TOLD THAT I AM OUT OF WARRANTY. COMPARING PHOTOS TO OTHER COMPLAINTS AS WELL AS THE STORY ON NBCCHICAGO.COM (SEE REFERENCE STORY BELOW), MY VEHICLE CONDITION AND THE MATERIAL DEFECT IS UNDENIABLY THE SAME AS WHAT CHRYSLER IS CURRENTLY CONSIDERING AS THE "AFFECTED POPULATION" AND IS AT A POINT WHERE MY VEHICLE HAS BEEN CONSIDERED UNSAFE TO DRIVE. THIS CONDITION IS EXTREMELY UNSAFE AND I HAVE BEEN MET WITH 4 MONTHS WORTH OF ARGUMENTS AND SIDE STEPPING FROM CHRYSLER CUSTOMER CARE AT THIS TIME REGARDING ACKNOWLEDGEMENT OF THE MATERIAL DEFECT, THE SAFETY IMPLICATIONS TO MYSELF, MY FAMILY AND OTHER DRIVERS OF THIS MODEL, AND ESPECIALLY THE $2,600 QUOTE TO REPLACE THE CRADLE AND HARDWARE AT A CHRYSLER DEALERSHIP, WHICH EFFECTIVELY SCRAPS MY VEHICLE. I AM AGHAST THAT ALL OF THE COMPLAINTS FILED FOR THIS CONDITION ON THIS SITE AND ELSEWHERE HAVE NOT RESULTED IN A MORE THROUGH REVIEW OF THIS CLEAR TREND FROM THE NHTSA. REFERENCES: HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML. *TR

Mileage: 110,000

Jan 5, 2015

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE INDEPENDENT MECHANIC NOTIFIED THE CONTACT THAT THE SUB FRAME AND ENGINE CRADLE WAS SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Jan 3, 2015

I'M WAS DRIVING MY 2005 CHRYSLER PACIFICA WHEN I NOTICED THAT MY CAR HAD BEEN SHAKING , I BROUGHT IT TO A INDEPENDENT AUTOMOTIVE SHOP , THE PROBLEM THE MECHANIC STATED WAS THAT THE SUB-FRAME/ENGINE CRADLE WAS ROTTED WITH RUST , AND WASN'T SAFE TO DRIVE , BC THE ENGINE COULD LITERALLY FALL OUT , I DID SOME QUICK RESEARCH ON THE ISSUE , AND TO MY FINDINGS THIS SEEMS TO BE A PROBLEM FOR MANY PEOPLE , WITH 04-05 PACIFICAS , I FOUND A LETTER THAT OTHER PEOPLE POSTED FROM CHRYSLER ONLINE THAT STATED ,THAT 04-05 PACIFICAS WARRANTY WOULD BE EXTENDED TO 10 YEAR OR 150,000 MILES WHICH EVER CAME FIRST , I CONTACTED CHRYSLER IN REFERENCE TO THIS LETTER , THEY RECOGNIZED THE LETTER , BUT CLAIMED MY VEHICLE WOULDN'T QUALIFY, BECAUSE IT DOES NOT MEET THE DATES FROM 2/23/04-3/31/04 OF MANUFACTURED, THERE ARE THOUSAND OF COMPLAINTS THAT ARE ON LINE FROM PEOPLE IN THE SAME SITUATION AS ME , THIS IS COMPLETELY A SAFETY ISSUE , THE RISK PEOPLE ARE TAKEN ,SOME DON'T EVEN KNOW THAT YOUR ENGINE COULD LITERALLY FALL OUT , AT HIGH SPEEDS THIS COULD RESULT IN DEATH OR SERIOUS INJURY . *TR

Dec 30, 2014

FRIEND OF MINE HAD AN ISSUE WITH PACIFICA WHERE MOTOR JUST FELL OFF WHILE SHE WAS DRIVING. I TOOK MY CAR TO THE SHOP AND FOUND SOMETHING I DID NOT HAD IDEA WHAT WAS HAPPENING WITH MY CAR, UNDERCARRIAGE CORROSION TOO. *JS THE BOTTOM IS JUST PAPER THIN, EVERYTHING IS ROTTEN. I HAVE 115,000 MILES ON MY CAR, 2005 PACIFICA. I CANNOT BELIEVE THAT CAR LOOKS FINE FROM OUTSIDE BUT ENGINE CRADLE WAS RUSTING OUT TO THE POINT YOU COULD ALMOST PUT HAND IN THE HOLE. IT RUSTED TO THE POINT THAT THE ENGINE COULD FALL OUT. I CANNOT BELIEVE THERE WAS NO RECALLS ON THIS CAR. THEY WILL START DEALING WITH ISSUES WHEN DRIVERS START KILLING THEMSELVES ON THE HIGHWAY BECAUSE THEY LOST AN ENGINE AT 70MPH.

Mileage: 111,000

Dec 26, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME RUSTED PREMATURELY TO THE POINT OF CORROSION. THE CONTACT MENTIONED THAT THE SUB FRAME MIGHT FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

Mileage: 141,000

Dec 22, 2014

THE ENTIRE UNDERCARRIAGE IN ROTTEN, INCLUDING BUT NOT LIMITED TO THE MOTOR MOUNT AND LIFT POINTS ARE COMPLETELY ROTTED AWAY. I WAS TOLD IT IS VERY DANGEROUS AND SHOULD NOT BE DRIVING THIS VEHICLE BUT I STILL OWE 7K. *TR

Mileage: 110

Dec 20, 2014

SUBFRAME (ENGINE CRADLE?) IS RUSTING. MY MECHANIC POINTED THIS OUT WHEN I WAS HAVING MY OIL CHANGED. IT IS NOT VISIBLE UNLESS YOU CRAWL UNDER THE CAR OR LIFT IT UP IN A SHOP. I CONTACTED CHRYSLER AND THEY TOLD ME THAT THE CAR IS OUT OF WARRANTY AND THAT THEY WILL NOT COVER THE COST OF REPLACEMENT. RESEARCHING THIS ISSUE ON THE WEB, I SEE THAT THIS IS A COMMON PROBLEM FOR THIS MODEL AND THAT IN SOME INSTANCES CHRYSLER HAS COVERED THE COSTS OF HAVING THIS FIXED.

Mileage: 97,000

Dec 18, 2014

I WAS HAVING MY OIL CHANGED YESTERDAY AND THE TECHNICIAN POINTED OUT A BADLY ROTTED AND CRACKED SUBFRAME ON THE PASSENGER SIDE. THE SUBFRAME IS ONLY ROTTED AND CRACKED ON ONE SIDE AND IN ONE SPOT WHICH LEADS ME TO BELIEVE THIS IS DUE TO A MANUFACTURER DEFECT. I HAVE CONTACTED CHRYSLER AND WAS TOLD THERE IS NO RECALL AND THEN MY CALL WAS DISCONNECTED. *TR

Mileage: 147,500

Dec 17, 2014

RUSTED OUT ENGINE CRADLE. I TOOK MY VEHICLE IN FOR A OIL CHANGE. THE TECH TOLD ME AND SHOWED ME THE RUSTED OUT ENGINE CRADLE. HE ALSO INFORMED ME NOT TO DRIVE THIS VEHICLE ANY WHERE BUT HOME.SINCE THE DEALERSHIP WAS A FEW MILES AWAY I DROVE IT THERE FOR AN INSPECTION. AFTER A DAY WITHOUT A VEHICLE, THE DEALERSHIP CALLED TO TELL ME IT WOULD COST AROUND $2700.00 OR MORE TO REPLACE THE RUSTED OUT ENGINE CRADLE. NO WHY AM I GOING TO PAY THAT KIND OF MONEY ON A VEHICLE THAT ONLY HAS 60,000 MILES ON IT.I CALLED CHRYSLER CUSTOMER SERVICE, GAVE THEM ALL THE INFORMATION. THEY WOULD NOT COVER ANY OF THIS DUE TO I AM THE 3RD OWNER( WHATEVER THAT HAS TO DO WITH IT!) AND ITS OUT OF WARRANTY! THE SECOND OWNER WAS MY STEP DAD WHO BOUGHT THIS VEHICLE AT THE DEALERSHIPS USED CAR LOT WHERE I TOOK IT TO GET IT INSPECTED. EVEN THIS DEALERSHIP WOULD NOT WORK WITH ME.I FEEL THAT CHRYSLER SHOULD PAY FOR THIS REPAIR ON A VEHICLE WITH ONLY 60,000MILES ON IT. *TR

Dec 16, 2014

I WAS DOING MY OIL CHANGE, WHEN I NOTICED THAT MY ENGINE CRADLE WAS RUSTING THROUGH. I IMMEDIATELY CALLED, BOTH LOCAL CHRYSLER DEALERS, WAS TOLD THAT ALTHOUGH CHRYSLER IS AWARE OF THE PROBLEM I WAS NOT COVERED. I CALLED CHRYSLER DIRECTLY, IT WAS EXPLAINED TO ME THAT ALTHOUGH MY STATE IS LISTED IN THE EXTENDED WARRANTY, BUT BECAUSE IT WAS ORIGINALLY SOLD IN A STATE NOT LISTED, I WAS NOT COVERED. *TR

Mileage: 114,000

Dec 12, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT SUBFRAME WAS DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

Dec 9, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

Dec 9, 2014

I TOOK MY VEHICLE IN FOR ROUTINE NYS INSPECTION AND WAS TOLD IT WOULDN'T PASS DUE TO THE BAD SUBFRAME. THE MECHANIC SHOWED ME THE PROBLEM AND I COULDN'T BELIEVE THAT THE VEHICLE THAT I BOUGHT THINKING IT WAS A SAFE DEPENDABLE VEHICLE WAS ROTTING OUT FROM UNDERNEATH ME! I'VE ALWAYS PERFORMED REQUIRED ROUTINE MAINTENANCE ON IT AS I AM A SINGLE WORKING MOTHER AND NEED A SAFE RELIABLE VEHICLE. I'M CAUGHT BETWEEN A ROCK AND A HARD PLACE BECAUSE I CAN'T AFFORD TO PAY THE $3,000 TO FIX IT, TO BUY A NEW VEHICLE OR TO BE WITHOUT A CAR! I STILL OWE ON IT AND I CAN'T DRIVE IT! IS THERE ANYTHING YOU CAN DO TO MAKE CHRYSLER MAKE THIS RIGHT? *TR

Mileage: 93,036

Dec 6, 2014

I PURCHASED THIS CAR NEW IN 2005. IT HAS 140,00 MILES ON IT. THIS WEEK MY WIFE TOOK IT IN FOR A OIL CHANGE AND THEY SAID THE MOTOR IS READY TO FALL OUT AS THE ENGINE CRADLE IS RUSTED OUT. THEY SAID THE COST TO FIX THIS WAS $3-$4 THOUSAND DOLLARS. WE DON'T HAVE THIS KIND OF MONEY AND IT'S THE CAR MY 16 YEAR OLD DAUGHTER DRIVES 22 MILES TO SCHOOL. I HAVE RESURCHED THIS ISSUE AND IT'S ONE THAT YOU ARE AWARE OF AND DON'T SEEM TO CARE ABOUT. AFTER THE GM ISSUES I'M DISAPPOINTED THAT YOU HAVE NOT MADE OWNERS LIKE ME AWARE OF THIS. DOES SOMEONE NEED TO GET KILLED BEFORE YOU FORCE CHRYSLER TO RECALL THESE? *TR

Nov 22, 2014

RUSTED ENGINE CRADLE. KNOWN ISSUE BY MANY PACIFICA OWNERS. ALOT OF OWNERS COMPLAINING VIA INTERNET. AM SURE YOU HAVE RECEIVED HUNDREDS OF COMPLAINTS FOR THIS RUSTED FRAME ISSUE WHERE THE ENGINE CAN FALL OUT WHILE DRIVING AND KILLING PASSENGERS. CHRYSLER IS AWARE OF THE ISSUES AND NEVER NOTIFIED OWNERS OF THIS VEHICLE AND THE AFOREMENTIONED PROBLEMS. *TR

Mileage: 160,000

Nov 19, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE AN AUTHORIZED MECHANIC WAS PERFORMING A STATE INSPECTION ON THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE CRADLE AND FRONT SUBFRAME WERE CORRODED WITH HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

Nov 18, 2014

ENGINE CRADLE RUSTING OUT ON PASSENGER SIDE. NO HELP FROM DEALER OR CHRYSLER CUSTOMER CARE. THEY HAVE KNOWN ABOUT THIS PROBLEM FOR SOME TIME. SO MANY OF THESE VEHICLES ARE STILL ON THE ROAD AND PEOPLE DO NOT REALIZE THEY ARE DRIVING A DEATH TRAP. CANT IMAGINE WHAT WOULD HAPPEN AT 70 MPH AND THE ENGINE FALLS OUT. *TR

Mileage: 87,378

Nov 17, 2014

MY 2005 CHRYSLER PACIFIC HAS A FRAME THAT IS RUSTING OUT THE MOTOR HOLDER . JUST WONDERING IF YOU CAN HELP ME ON HOW TO GET IT TAKE CARE OF BY CHRYSLER ? *TR

Mileage: 140,362

Nov 11, 2014

UPON TAKING CAR IN FOR ROUTINE NYS INSPECTION WAS INFORMED OF SEVERE ENGINE CRADLE ROT. ESTIMATED REPAIR $4000. CAR HAS LESS THAN 114K MILES AND IS ONLY 9 YEARS OLD. I CANT AFFORD TO REPAIR AND EVEN THOUGH I HAVE OPENED A CASE WITH CHRYSLER THEY ARE NOT WILLING TO HELP ME. CHRYSLER ADMITS ISSUE WHEN THEY OFFERED EXTENSION OF WARRANTY ON 2004 AND 2005 MODELS BUT REFUSES TO ISSUE A RECALL OR FIX THE PROBLEM AT THEIR COST. OWNERS ARE STUCK WITH A COSTLY REPAIR OPTION . CHRYSLER SHOULD BE ADDRESSING THIS SAFETY ISSUE . *TR

Mileage: 114,000

Oct 27, 2014

ENGINE CRADLE/FRAME ASSEMBLY IS SEVERLEY RUSTED. THIS WAS DETECTED BY CONRAD'S LOCATED IN GREEN, OHIO 10/23/14 WHEN SERVICING THE VEHICLE. IT IS VERIFIED BY DUANNE'S AUTOMOTIVE CENTER, NORTH CANTON, OHIO 10/25/14. CHRYSLER NEVER SENT ME A RECALL NOTIFICATION FOR THE RUST CONDITION. IT WAS A RECALL ITEM. IT IS VERY DANGEROUS. IT IS COSTING ME IN EXCESS OF $1200.00 (PARTS AND LABOR TO INSTALL USED CRADLE ASSEMBLY - NEW IS NOT AVAILABLE FOR PURCHASE) TO REPLACE. *TR

Mileage: 108,000

Oct 25, 2014

WENT TO THE DEALER FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT THE SUBFRAME ON THE VEHICLE IS RUSTED OUT AND WILL NEED TO BE REPLACED. APPARENTLY THIS IS QUITE COMMON WITH THESE VEHICLES. THE DEALER I TOOK MY VEHICLE TO ACTUALLY GAVE ME PICTURES OF THE SUBFRAME AND IT SHOWED CRACKS AND HOLES IN THE SUBFRAME. SOMETHING NEEDS TO BE DONE WITH THIS. I DO NOT MIND PAYING FOR MAINTENANCE, BUT I BELIEVE THIS GOES FAR BEYOND MAINTENANCE. *TR

Mileage: 65,200

Oct 24, 2014

AFTER GETTING A ROUTINE OIL CHANGE THE DEALERSHIP TOLD ME THAT MY ENGINE CRADLE (SUBFRAME) HAD A HOLE IN IT ABOUT THE SIZE OF A GRAPEFRUIT. IT WAS RUSTED THROUGH. THE ENGINE COULD FALL OUT. CONTACTED CHRYSLER AND THEY WILL NOT FIX THE PROBLEM. THE CAR DRIVES TERRIBLY. THIS IS EXTREMELY DANGEROUS AND SHOULD BE RECALLED. *TR

Mileage: 108,800

Oct 23, 2014

IN JULY 2009, DURING THE VEHICLE SAFETY INSPECTION, THE FIRST SIGNS THAT THE ENGINE CRADLE WAS RUSTED AND EVEN PERFORATED IN SOME PLACES WERE REPORTED. NOW, IT IS GETTING WORSE AND WORSE,VIBRATIONS CAN BE FELT WHEN DRIVING AND GREAT CONCERNS ARE MADE ON THIS VEHICLE SAFETY. UPDATED 12/08/14

Mileage: 56,797

Oct 20, 2014

WHILE HAVING MY OIL CHANGED MY MECHANIC CALLED ME OVER TO SHOW ME THE RUSTED ENGINE CRADLE. I HAVE RESEARCHED AND HAVE FOUND THIS TO BE A PROBLEM WITH MANY CHRYSLER PACIFICA 2004-2005. I CONTACTED CHRYSLER AND WAS TOLD THERE WAS A RECALL BUT ONLY FOR VEHICLES BUILT FROM FEB 2004-MARCH 2004. IF SO MANY PEOPLE ARE HAVING THIS PROBLEM THEN WHY IS IT SUCH A SMALL TIME FRAME? THE SAME ISSUES STILL APPLY TO THE VEHICLES MANUFACTURED OUTSIDE THAT SMALL WINDOW. IS THE SAFETY OF THE CONSUMERS WHOSE VEHICLES WERE MANUFACTURED DURING THAT MONTH TIME FRAME MORE IMPORTANT THAN THE HUNDREDS OF PEOPLE WHO HAVE EVIDENCE OF THE SAME RUSTING OF THE ENGINE CRADLE? WHEN I PURCHASED THIS CAR, I DID SO FOR SAFETY AND QUALITY AND NOW FEEL LIKE BOTH ARE LACKING. *TR

Mileage: 103,000

Oct 20, 2014

I HAVE MAINTAINED THIS VEHICLE EXTREMELY WELL. NO VISIBLE RUST ON BODY, VEHICLE APPEARS TO BE IN EXCELLENT CONDITION. I TOOK VEHICLE IN FOR ROUTINE MAINTENANCE AND THE TECHNICIAN STATED THAT THE ENGINE CRADLE AND PASSENGER SIDE SUB FRAME IS NEARLY RUSTED IN HALF. I WAS SHOCKED BECAUSE IT IS NOT MY PRIMARY WINTER VEHICLE, AND SALT EXPOSURE IS MINIMAL. THE TECHNICIAN EXPLAINED THAT IT IS NOT SAFE TO DRIVE THE VEHICLE BECAUSE OF THE RISK OF DRIVE TRAIN FALLING OUT WHEN THE ENGINE CRADLE FAILS TO SUPPORT THE ENGINE AND TRANSMISSION. ALSO, THE CAR COULD BREAK IN HALF IF THE SUB FRAME FAILS. HOW CAN A VEHICLE THAT HAS BEEN WELL MAINTAINED, LOOKS AND DRIVES LIKE NEW, BE UNSAFE BECAUSE IT ISN'T STRUCTURALLY SOUND. THE VEHICLE IS DRIVEN ONLY ABOUT 10000 MILES PER YEAR. AN ONLINE SEARCH REVEALED THAT THIS IS A KNOWN ISSUE ON THIS MAKE/MODEL. I CANNOT UNDERSTAND HOW THIS VEHICLE IS NOT RECALLED. I HAVE BEEN DRIVING THIS VEHICLE, THINKING IT WOULD KEEP MY FAMILY AND I SAFE. THIS IS VERY DANGEROUS, AND MILLIONS OF PEOPLE ARE UNDOUBTEDLY DRIVING CHRYSLER PACIFICAS THAT ARE NOT STRUCTURALLY SAFE. I HOPE THAT THE NHTSA WILL INVESTIGATE THIS. *TR

Mileage: 100,000

Oct 20, 2014

I HAVE MAINTAINED THIS VEHICLE EXTREMELY WELL. NO VISIBLE RUST ON BODY, VEHICLE APPEARS TO BE IN EXCELLENT CONDITION. I TOOK VEHICLE IN FOR ROUTINE MAINTENANCE AND THE TECHNICIAN STATED THAT THE ENGINE CRADLE AND PASSENGER SIDE SUB FRAME IS NEARLY RUSTED IN HALF. I WAS SHOCKED BECAUSE IT IS NOT MY PRIMARY WINTER VEHICLE, AND SALT EXPOSURE IS MINIMAL. THE TECHNICIAN EXPLAINED THAT IT IS NOT SAFE TO DRIVE THE VEHICLE BECAUSE OF THE RISK OF DRIVE TRAIN FALLING OUT WHEN THE ENGINE CRADLE FAILS TO SUPPORT THE ENGINE AND TRANSMISSION. ALSO, THE CAR COULD BREAK IN HALF IF THE SUB FRAME FAILS. HOW CAN A VEHICLE THAT HAS BEEN WELL MAINTAINED, LOOKS AND DRIVES LIKE NEW, BE UNSAFE BECAUSE IT ISN'T STRUCTURALLY SOUND. THE VEHICLE IS DRIVEN ONLY ABOUT 10000 MILES PER YEAR. AN ONLINE SEARCH REVEALED THAT THIS IS A KNOWN ISSUE ON THIS MAKE/MODEL. I CANNOT UNDERSTAND HOW THIS VEHICLE IS NOT RECALLED. I HAVE BEEN DRIVING THIS VEHICLE, THINKING IT WOULD KEEP MY FAMILY AND I SAFE. THIS IS VERY DANGEROUS, AND MILLIONS OF PEOPLE ARE UNDOUBTEDLY DRIVING CHRYSLER PACIFICAS THAT ARE NOT STRUCTURALLY SAFE. I HOPE THAT THE NHTSA WILL INVESTIGATE THIS. *TR

Mileage: 100,000

Oct 17, 2014

UNUSUAL RUSTING OF THE FRAME AND UNDERBODY OF THE CAR. *TR

Mileage: 167,000

Oct 14, 2014

I HAVE BEEN INFORMED BY TWO DIFFERENT AUTO MECHANICS ABOUT SUBSTANTIAL RUST ON THE SUB-FRAME AT THE FRONT OF MY VEHICLE. FOR A 9 YEAR OLD VEHICLE THIS IS UNACCEPTABLE AND A SAFETY HAZARD. *TR

Mileage: 126,000

Oct 13, 2014

NUMEROUS COMPLAINTS FROM OWNERS OF CHRYSLER PACIFICA (2004 - 2005). THE SUB -FRAME OF THE VEHICLE WAS NOT TREATED PROPERLY FOR RUST OR CORROSION. THE MOTOR MOUNTS TO THE SUB-FRAME AND IF THE SUB-FRAME IS COMPROMISED THE ENGINE COULD DROP DOWN AND DESTROY ALL BRAKING AND STEERING CAPABILITIES; AS WELL AS, CATASTROPHIC ISSUES INCLUDING DEATH. WHAT DOES IT TAKE FOR CHRYSLER TO REALIZE THAT THIS IS A PROBLEM. HOW DOES CHRYSLER ISSUE AN EXTENDED WARRANTY AND THEN RESCIND THE LETTER. CORPORATE GREED AT ITS BEST. THIS IS A "FAMILY VEHICLE" THAT WE AFRAID TO DRIVE BECAUSE YOU DO NOT KNOW WHEN THE SUB-FRAME WILL "GIVE-WAY" AND POSSIBLY KILL EVERYONE IN SIDE OR SOMEONE ELSE. CAN I GET SOME HELP!! PLEASE !! *TR

Oct 8, 2014

I PURCHASED THIS VEHICLE NOT TO LONG AGO. THEN WHEN HAVING MY BRAKES DONE, MY MECHANIC POINTED OUT THE HUGE RUST HOLES IN THE ENGINE FRAME OF MY CAR. HE SAID IT WASN'T SAFE TO DRIVE THE VEHICLE BECAUSE THE ENGINE MIGHT FALL OUT. I CONTACTED CHRYSLER BUT THE SAID THERE WAS NO RECALLS ON THE VEHICLE. *TR

Mileage: 106,678

Oct 7, 2014

WAS TOLD BY MY MECHANIC THAT THE CAR WOULD NOT PASS INSPECTION AS THE FRONT SUB-FRAME THAT HOLDS UP THE ENGINE HAS MAJOR CORROSION AND IS A SAFETY CONCERN. CHECKING THE INTERNET CONFIRMS THAT MY CARS CONDITION IS NOT UNIQUE. CHRYSLER DOES HAVE A RECALL OUT FOR THIS MODEL AND THIS CONDITION BUT IT IS ONLY FOR VEHICLES IN A SIX WEEK MANUFACTURING WINDOW AND MY VEHICLE DOES NOT QUALIFY. IT SHOULD. COST OF REPAIR I WAS TOLD BY THE DEALER IS $4,100 PLUS. PART ALONE IS $3,870. THIS NEEDS TO BE INVESTIGATED BY YOUR ORGANIZATION PLEASE. THIS SOUNDS LIKE THE TOYOTA TUNDRA PICK-UP FRAME ISSUE. SAME PROBLEM. *TR

Mileage: 110,000

Oct 6, 2014

WENT FOR ROUTINE STATE INSPECTION AND WAS NOTIFIED THAT THE SUBFRAME HAS SIGNIFICANT RUST ON THE PASSENGER SIDE (ENGINE CRADLE). THIS VEHICLE ONLY HAS 125,000 MILES ON IT AND THE SUBFRAME SHOULD NOT BE RUSTED OUT. HAVE CALLED CHRYSLER AND ALTHOUGH THEY ISSUED AN EXTENDED WARRANTY IN 2010 WHICH INCLUDED MY VEHICLE THEY HAVE SINCE REFINED THIS TO VEHICLES MADE IN A 6 WEEK WINDOW IN 2004. MY VEHICLE WAS MADE IN JUNE 2004 JUST A FEW WEEKS OUTSIDE THEIR WINDOW. IT IS OBVIOUSLY A BIGGER PROBLEM AS THERE ARE TONS OF SIMILAR COMPLAINTS - RUST ON THE SUBFRAME ON THE PASSENGER SIDE (SEE FULL LIST OF COMPLAINTS AT NHTSA AND ALL OVER THE WEB). THIS NEEDS TO BE ADDRESSED ASAP BY CHRYSLER. IT HAS LEFT ME AND MY FAMILY IN A VERY DIFFICULT SITUATION - NEVER MIND THE SAFETY PROBLEM I HAVE EXPOSED MY FAMILY TO OVER THE PAST YEAR. *TR

Mileage: 125,000

Oct 3, 2014

I HAVE JUST PERFORMED ROUTINE (10/03/20014) MAINTENANCE ON MY 2005 CHRYSLER PACIFICA. THE MECHANIC CALLED TO INFORM ME OF SIGNIFICANT CORROSION PROBLEM WITH THE CROSS MEMBER (CRADLE) THAT SUPPORTS THE ENGINE, TRANSMISSION, FRONT SUSPENSION AND STEERING. HIS VISUAL INSPECTION, AS WELL AS MINE, SHOWED MORE THEN 75% OF THE PASSENGER SIDE CRADLE RUSTED AWAY. AN OPEN CASE # 25736224 HAS BEEN ESTABLISHED BY CHRYSLER CUSTOMER SUPPORT. MY PACIFICA WAS PRODUCED SEPTEMBER 30, 2004 WHICH IS OUTSIDE OF THE ASSEMBLY DATES ESTABLISHED BY CHRYSLER FOR EXTENDED WARRANTY COVERAGE. FAILURE OF THE CROSS MEMBER (CRADLE) WOULD CAUSE LOSS OF STEERING, ENGINE AND TRANSMISSION FAILURE, AND SEVERED BRAKE LINES. BECAUSE THIS IS A MAJOR SAFETY ISSUE IT SHOULD BE REPAIRED BY CHRYSLER CORPORATION. *TR

Mileage: 171,515

Oct 2, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE DEALER DISCOVERED THAT THE CRADLE ON THE PASSENGER SIDE WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

Sep 29, 2014

TOOK CAR TO BE INSPECTED AND WAS TOLD THE ENGINE CRADLE WAS RUSTING OUT AND THE CAR WOULD NOT PASS INSPECTION. DEALER QUOTED ME $2,000 TO REPLACE; GOT SECOND OPINION AND PAID $1,700 TO HAVE THE CRADLE REPLACED. JUST DISCOVERED THIS WEBSITE (09/2014), OTHERWISE WOULD HAVE FILED THIS COMPLAINT EARLIER. SEEING THE NUMBER OF COMPLAINTS ON THIS SAME ISSUE ON THIS WEBSITE MAKES ME FEEL CHRYSLER SHOULD REIMBURSE ME FOR THE MONEY I SPENT TO HAVE THIS REPAIR DONE. *TR

Mileage: 81,500

Sep 29, 2014

CHRYSLER 2005 PACIFICA HAS SIGNIFICANT ENGINE CRADLE AND OTHER UNDERCARRIAGE RUST ISSUES. TODAY AT MY AUTO REPAIR SHOP I TOOK SEVERAL PHOTOGRAPHS OF THE RUSTED ENGINE CRADLE, UNDERCARRIAGE AND OTHER SUSPENSION AREAS WITH HEAVY RUSTING. CALLED CHRYSLER CARE 1-800-247-9753 AND THEY KINDLY TOLD ME THERE WAS NOTHING THEY CAN DO TO ASSIST IN THE REPAIR COST. NUMEROUS REPORTS ONLINE OF REPAIRS BEING SELECTIVELY REIMBURSED BY CHRYSLER. HOW MANY COMPLAINTS ARE REQUIRED FOR A RECALL TO BE ISSUED OR IS A CLASS ACTION DEVELOPING FOR THIS ISSUE. THANKS. *TR

Mileage: 150,543

Sep 29, 2014

MY PACIFICA 2005 STARTED MAKING POPPING GRINDING NOISES WHILE STOPPING AND TAKING OFF PLUS WHILE TURNING. I CALLED CHRYSLER AND WAS TOLD THAT IT WAS THE AXLE GASKET AND THAT IT WAS SAFE TO DRIVE BUT TO TAKE CARE OF THE PROBLEM QUICKLY. WELL COME TO FIND OUT IT WAS A ROTTING SUBFRAME. THERE IS A RECALL FOR THIS ISSUE FOR 2008 AND UP. I CALLED CHRYSLER BACK AND THEY SAID SORRY WRONG YEAR. I COULD HAVE KILLED MY FAMILY BECAUSE OF THIS ISSUE THAT CHRYSLER WON'T ADMIT TOO. I ONLY HAVE 82,400 MILES ON MY CAR. *TR

Mileage: 82,400

Sep 28, 2014

CAR FAILED INSPECTION BECAUSE OF RUSTED OUT ENGINE CRADLE (UNDEMEMBER), *TR

Mileage: 88,500

Sep 25, 2014

9/23/14 TOOK MY PACIFICA TO SHOP TO HAVE AC FIXED ONCE ON THE LIFT THEY INFORMED ME THAT THE SUBFRAME WAS RUSTED OUT AND MY CAR WAS UNSAFE TO DRIVE. SO SCARED TO DRIVE VEHICLE, I WAS INFORMED THAT IT WOULD COST 3000. TO 5000 TO FIX. I DON'T HAVE THAT KIND OF MONEY BEING RETIRED. CHRYSLER INFORMED ME THAT MY CAR WAS NOT BUILT BETWEEN FEB. AND MARCH 2004 SO THEY WONT COVER IT. HOW RIDICULOUS IS THIS THAT THEY DON'T STAND BEHIND THERE PRODUCTS. ARE THEY WAITING FOR SOMEONE TO DIE FROM THIS ERROR. *TR

Mileage: 114,000

Sep 24, 2014

WHEN TAKING THE CAR FOR AN OIL CHANGE, IT WAS POINTED OUT THAT OUR ENGINE CRADLE WAS VERY CORRODED AND RUSTED THROUGH. WE HAVE SINCE DISCOVERED THAT THIS IS A KNOWN ISSUE WITH THIS YEAR, MAKE, AND MODEL OF CAR. HOWEVER, OUR CAR WAS MANUFACTURED OUTSIDE THE VERY NARROW RANGE OF DATES FOR WHICH AN EXTENDED 10 YEAR, 150K MILE WARRANTY ON THE ENGINE CRADLE WAS MADE AVAILABLE. THE BODY SHOP HAS QUOTED US $4000 TO REPAIR THE VEHICLE, AND SAID THE CAR IS VERY UNSAFE TO DRIVE IN IT'S CURRENT CONDITION. GIVEN THAT THIS ISSUE IS SO COMMON FOR THIS CAR, IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DRIVING ONE. CHRYSLER SHOULD BE FORCED TO ISSUE A RECALL ON ALL 2004 AND 2005 PACIFICAS IN ORDER TO REPAIR THIS PROBLEM BEFORE IT IS TOO LATE FOR SOME FAMILY. *TR

Mileage: 94,000

Sep 24, 2014

WENT TO GET MY 2005 CHRYSLER PACIFICA INSPECTED AND WAS TOLD THE FRONT SUB-FRAME WAS RUSTED THROUGH. *TR

Mileage: 61,000

Sep 12, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED SEVERE CORROSION ON THE SUBFRAME AND ENGINE CRADLE, WHICH NEEDED TO BE REPLACED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 146,875.

Mileage: 146,875

Sep 12, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED SEVERE CORROSION ON THE SUBFRAME AND ENGINE CRADLE, WHICH NEEDED TO BE REPLACED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 146,875.

Mileage: 146,875

Sep 11, 2014

THE CRADLE THAT HOLDS THE ENGINE IS RUSTING AWAY. *TR

Mileage: 80,709

Sep 10, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE CRADLE WAS SEVERELY RUSTED. THE TECHNICIAN STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,600.

Mileage: 128,600

Sep 9, 2014

RUSTED/ROTTED SUBFRAME/CRADLE. *TR

Mileage: 82,000

Sep 6, 2014

I TOOK MY 2005 PACIFICA IN FOR AN OIL CHANGE AND ROUTINE MAINTENANCE AND THE MECHANIC DISCOVERED THE SUBFRAME OF MY VEHICLE IS ROTTING AND RUSTING AWAY. HE SAID THAT THIS COULD BE A POTENTIALLY DANGEROUS SITUATION. UPON DOING RESEARCH, I'VE DISCOVERED THAT CHRYSLER IS DOING NOTHING TO FIX THE SITUATION. *TR

Mileage: 153,000

Sep 4, 2014

WHILE REPLACING A SET OF TIRES AT A LOCAL SHOP, THE SERVICE MANAGER INFORMED ME OF A RUSTED ENGINE SUPPORT FRAME. HE ALSO STATED THE DANGER OF THE ENGINE FALLING OUT OF THE VEHICLE. THE VEHICLE HAS BEEN WELL MAINTAINED AT THE LOCAL CHRYSLER DEALERSHIP WITH MAINTENANCE AND INSPECTION REPORTS EVERY 3000 MILES. NEVER ONCE HAS THIS RUSTED FRAME BEEN REPORTED AT THE CHRYSLER DEALERSHIP! THE LAST SERVICE REPORT DURING AN OIL CHANGE STATED, "CHECKED OVER EVERYTHING LOOKED OK". THE DEALERSHIP HAS REPORTED OTHER MAINTENANCE AND REPAIR ISSUES BUT NEVER THIS ONE. IS CHRYSLER TRYING TO HIDE THIS POTENTIAL SAFETY PROBLEM? I'VE BEEN A LONG TERM OWNER OF CHRYSLER PRODUCTS AND NEVER HAD A PROBLEM WITH A RUSTED-OUT ENGINE SUPPORT. THE CAR CURRENTLY SITS IN OUR GARAGE WITH MY WIFE REFUSING TO DRIVE THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY ISSUE. *TR

Mileage: 146,593

Sep 3, 2014

THE SUB FRAME UNDER THE DRIVE TRAIN HAS RUSTED OUT TO THE POINT THAT IT HAS LITTLE OR NO STRUCTURAL STRENGTH, THIS HAS ESSENTIALLY RENDERED THE CAR INOPERATIVE AND UNSAFE TO OPERATE. THE CAR HAS BARELY 100,000 MILES. *TR

Mileage: 105,909

Sep 2, 2014

I TOOK MY CAR IN TODAY FOR AN OIL CHANGE AND WAS TOLD THAT THE ENGINE CRADLE WAS SEVERELY RUSTED AND UNSAFE TO DRIVE. THE REPAIR WOULD COST $2700. I CALLED CHRYSLER CUSTOMER SERVICE FOR ASSISTANCE HOWEVER MY CAR WAS BUILT AUGUST 18, 2004 AND NOT DURING THE TIME OF THE EXTENDED WARRANTY WAS ISSUED FOR CARS BUILT FEB 23 - MAR 31, 2004. I HAVE THE SAME ISSUE AS THE CARS BUILT EARLIER IN THE YEAR, HOWEVER, I AM OUT $2700. WHY ISN'T THIS EXTENDED TO OTHER PACIFICA'S BUILT IN 2004 WITH THE SAME PROBLEM? *TR

Mileage: 59,000

Aug 30, 2014

ENGINE CRADLE RUSTED THROUGH. STILL HOLDING ENGINE HOWEVER, HEARING A POPPING NOISE WHEN PLACED IN GEAR. MECHANIC STATED VEHICLE NOT SAFE TO DRIVE. HAVE OWNED SINCE 2005 AND NOW NOT ABLE TO DRIVE IT. *TR

Mileage: 127,000

Aug 27, 2014

TL* THE CONTACT OWN A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THE ENGINE CRADLE WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

Mileage: 130,000

Aug 22, 2014

MY 2005 CHRYSLER PACIFICA IS UNSAFE TO DRIVE DUE TO THE FRONT SUB-FRAME/ENGINE CRADLE COMPLETELY RUSTED THROUGH. THIS PROBLEM SEEMS TO BE HAPPENING TO SEVERAL PACIFICA OWNERS ALL OVER. THIS IS TRULEY A FAULTY DEVICE WHICH CHRYSLER SHOULD RECALL ON AND FIX OR COVER THE COST TO FIX THIS PROBLEM. *TR

Aug 21, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED BY THE DEALER WHEN HE INFORMED THE CONTACT THAT THE ENTIRE SUB FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,235.

Mileage: 103,235

Aug 21, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED WHILE SERVICING THE VEHICLE, THE DEALER ADVISED THAT THE ENTIRE SUB FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,235.

Mileage: 103,235

Aug 19, 2014

JUST TOOK MY 2005 CHRYSLER PACIFICA TO MY MECHANIC TODAY, 08/19/2014, AND FOUND MY UNDERCARRIAGE TO BE RUSTING. I WAS TOLD THAT IT WOULD LAST ONLY ABOUT 1 MORE YEAR. OUR CHRYSLER PACIFICA ONLY HAS ABOUT 109,000 MILES ON IT. IT IS GOING TO COST WELL OVER $3500.00 TO REPLACE THE UNDERCARRIAGE. I AM A DISABLED VETERAN, AND AM ON A FIXED BUDGET. THESE COSTS ARE TAXING MYSELF AND MY WIFE, AND EATING UP OUR SAVINGS. WE NEED HELP TO FIND OUT IF CHRYSLER WOULD BE WILLING TO HELP US OUT WITH THE COST OF FIXING OUR VEHICLE, OR AT LEAST MEETING US HALF WAY. *TR

Mileage: 109,000

Aug 12, 2014

I RECENTLY TOOK MY 2005 CHRYSLER PACIFICA IN TO HAVE THE AIR CONDITIONING SYSTEM REPAIRED AND THE MECHANIC CALLED AND TOLD ME THAT THE ENGINE CRADLE WAS RUSTED OUT AND THE CAR WAS NOT SAFE TO DRIVE. I DID A QUICK GOOGLE SEARCH AND DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH PACIFICA'S. ACCORDING TO THE INFORMATION THAT I FOUND, CHRYSLER ORIGINALLY DISTRIBUTED A LETTER INDICATING THAT IT WOULD COVER 2004 AND 2005 MODELS ONLY TO SEND OUT A LATER LETTER DRASTICALLY REDUCING THE NUMBER OF CARS THAT WOULD BE COVERED ON THE EXTENDED WARRANTY. IT'S APPARENT THAT THIS IS A WIDESPREAD ISSUE. IN 1998 FORD RECALLED 2.6 MILLION VEHICLES FOR A SIMILAR ISSUE. CHRYSLER SHOULD FOLLOW SUIT AND DO THE SAME THING. *TR

Mileage: 132,000

Aug 11, 2014

I HAVE A 2005 PACIFICA. THE CAR WAS IN FOR BODY WORK, WHEN A MECHANIC NOTICED SEVERE RUSTING ON THE FRAME. HE STATED THAT THE ENGINE, COULD FALL THROUGH THE BODY FRAME! I DID A GOOGLE SEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE PROBLEM. THERE IS A STORY FROM A TV STATION IN FLORIDA COVERING THIS STORY. HTTP://WWW.NBCMIAMI.COM/INVESTIGATIONS/SOME-CHRYSLER-PACIFICA-OWNERS-SAY-THEY'VE-HAD-DANGEROUS-CORROSION-PROBLEMS-WITH-THE-POPULAR-MINIVAN-243624441.HTML. THIS IS A ENGINEERING FAILURE ACCORDING TO MY MECHANIC, WHO STATED THEY DID NOT INCLUDED ENOUGH DRAIN PLUGS. MY DAUGHTER DRIVES THIS CAR AND I CONTACTED CHRYSLER AND THEY SAY IT IS PAST THE WARRANTY. THIS IS UNACCEPTABLE AN ENGINE SHOULD NEVER BE ABLE TO FALL OUT OF ITS MOUNTINGS!!!!!! *TR

Mileage: 83,500

Aug 7, 2014

THE ENGINE CRADLE HAS COLLAPED AND THE MOTOR HAS DROPPED ABOUT 3". IT WILL BE FALLING OUT OF THE CAR SOON DUE TO CORROSION ON THIS PART. THIS IS THE EXACT PART THAT THE 2004 HAD ISSUES WITH. THE CAR IS NOW UNSAFER TO DRIVE AND NEEDS AN ESTIMATED $2200 REPAIR. THERE IS AN APPARENT DESIGN ISSUE AS THIS CAR IS IN EXCELLENT SHAPE OTHERWISE. *TR

Mileage: 157,000

Aug 5, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE BEGAN TO WOBBLE WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE FRAME WAS RUSTED AND THE ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Aug 4, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE SERVICING THE VEHICLE, THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Aug 4, 2014

AFTER TAKING OUR 2005 PACIFICA TO A CHRYSLER DEALERSHIP TO BE LOOKED AT FOR RATTLING AND KNOCKING NOISES IN THE FRONT END AND COMPLAINTS OF THE CAR SOUNDING LIKE IT WAS GOING TO FALL APART, ESPECIALLY WHEN DRIVING OVER BUMPY ROADS; I WAS ADVISED THAT THE ENGINE CRADLE, SUBFRAME, SWAY BAR LINKS AND FRAME BUSHINGS NEEDED TO BE REPLACED DUE TO RUST AND CORROSION. THE COST WOULD BE BETWEEN $3000.00 AND $4500.00. WE WERE ADVISED THE CAR WAS VERY UNSAFE TO DRIVE. WE ASKED THE DEALERSHIP TO TAKE PICTURES OF THE FRONT END WHEN THEY PUT IT UP ON THE LIFT. WHEN WE RECEIVED THE PICTURES VIA EMAIL, WE WERE HORRIFIED BY WHAT WE SAW. WE WERE GRATEFUL THAT WE WERE NOT INVOLVED IN WHAT COULD HAVE BEEN A TRAGIC ACCIDENT HAD WE NOT TAKEN THE CAR IN TO BE LOOKED AT. WE WONDERED WHY THIS HAPPENED AS WE HAVE 3 OTHER CARS OLDER THAN THIS CAR. THEY HAVE BEEN INSPECTED AND DO NO HAVE THIS PROBLEM. AFTER SOME INVESTIGATING WE HAVE FOUND OUT THIS IS A COMMON PROBLEM WITH THIS VEHICLE, YEAR AND MAKE AND CHRYSLER IS WELL AWARE OF IT, THEY HAVE NO PLANS TO DO A RECALL OR ADVISE OWNERS OF THE PROBLEM, OR AT LEAST NOT UNTIL THERE IS A FATALITY OR SOME HORRIFIC ACCIDENT DUE TO THIS FAULTY PRODUCT CHRYSLER IS PUTTING IN THEIR VEHICLES. WE HAVE LOST ALL FAITH IN CHRYSLER.THEY MUST THINK VERY LITTLE OF HUMAN LIFE. *TR

Mileage: 108,836

Aug 1, 2014

WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON MY VEHICLE, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE TECHNICIAN ADVISED IT WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WE WERE ADVISED THAT CHRYSLER IS "NOT PARTICIPATING' IN ASSISTANCE FOR COVERING RUST DAMAGE TO ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 84,500. *TR

Mileage: 84,500

Jul 31, 2014

I JUST RECEIVED A CALL FROM MY CHRYSLER DEALER TELLING ME MY ENGINE CRADLE HAS ROTTED OUT AND THERE WAS A RECALL ON THIS BUT MY VEHICLE IS NOT INCLUDED IN THE BUILD DATES COVERED BY THE RECALL. IN EXPLORING FOR MORE INFORMATION ON THE WEB I HAVE FOUND THIS IS A KNOWN SAFETY PROBLEM WITH THESE VEHICLES AND PEOPLE ARE BASICALLY DRIVING AROUND IN TIME BOMBS. CAN YOU HELP ME HERE AND GET CHRYSLER TO OWN UP TO THIS PROBLEM? THE COST TO ME OUT-OF-POCKET WILL BE $4500. *TR

Mileage: 103,000

Jul 15, 2014

DURING ROUTINE MAINTENANCE, DISCOVERED SEVERE CORROSION TO ENGINE CRADLE. POTENTIAL IS THERE FOR CATASTROPHIC FAILURE OF THE ENGINE CRADLE, CAUSING A COLLAPSE. TECHNICIAN AT DEALERSHIP RECOMMENDED NO LONGER DRIVING VEHICLE, STATING IT WAS UNSAFE. CAR IS OTHERWISE IN EXCELLENT CONDITION, HAVING BEEN GARAGED AND CAREFULLY MAINTAINED THROUGHOUT ITS LIFETIME. THIS IS A POTENTIALLY SERIOUS SAFETY HAZARD. NO NOTIFICATION WAS PROVIDED TO ME BY CHRYSLER THAT THIS SHOULD BE CHECKED. MY RESEARCH SHOWS THAT CHRYSLER HAS BEEN AWARE OF THIS ISSUE FOR YEARS BUT THEY ARE REFUSING TO ASSIST WITH REPLACEMENT OF ENGINE CRADLE. A LETTER WAS DRAFTED BY CHRYSLER COVERING CERTAIN 2004-2005 PACIFICAS WITHIN 10 YEARS OF PURCHASE OR 150,000 MILES. MY VEHICLE FALLS INTO THIS CATEGORY, SINCE IT IS LESS THAN 9 YEARS OLD, AND HAD 100,000 MILES ON IT AT TIME OF DISCOVERY OF CORROSION. CHRYSLER STATES MY VIN DOES NOT FALL INTO THE RANGE OF VEHICLES THAT ARE COVERED. CHRYSLER ALSO COVERED VEHICLES IN "COLD WEATHER STATES", WHICH IS THE RANGE OF STATES WE LIVE IN. *TR

Mileage: 100,000

Jul 14, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

Jul 14, 2014

I TOOK MY CAR TO THE SHOP TO FIX A HUB BEARING AND PULLEY AND WAS INFORMED BY MY MECHANIC THAT I HAVE A SERIOUS PROBLEM WITH MY FRAME, HE INFORMED ME MY FRAME IS RUSTED AND I AM IN A LOT OF DANGER DRIVING THIS CAR. HE INFORMED ME THERE WAS AN ARTICLE TO LOOK IT UP ONLINE ABOUT THIS ISSUE BEING A PROBLEM WITH THIS MAKE AND MODEL. I WAS NOT AWARE THERE WERE SO MANY ARTICLES ABOUT THIS MAKE AND MODEL AND THIS RUST PROBLEM. I CANNOT BELIEVE CHRYSLER KNEW ABOUT THIS PROBLEM AND NEVER CONTACT ME TO WARN ME OF THIS PROBLEM, IN WHICH CAN COST ME MY LIFE AND MY FAMILY. THIS IS ABOUT A 2500.00 JOB THAT I FEEL CHRYSLER SHOULD BE RESPONSIBLE FOR. PLEASE LET ME KNOW HOW I CAN BE HELPED WITH THIS SITUATION. *TR

Jul 11, 2014

WHILE GETTING OIL CHANGED, MECHANIC NOTICED PERFORATION RUST AND CRACKING DUE TO CORROSION ON THE ENGINE CRADLE. WHILE CHRYSLER HAD A RECALL ON SELECTED 2005 PACIFICA FOR THIS ISSUE, I CONTACTED THEIR CUSTOMER SERVICE LINE AND WAS TOLD MY VEHICLE WAS NOT COVERED BY THE RECALL. WITH MINE BEING THE SAME YEAR AND SHOWING THE EXACT SAME PROBLEM AS WAS COVERED IN THE RECALL, I THINK THIS REPAIR SHOULD BE INCLUDED IN THE GENERAL RECALL. *TR

Mileage: 106,000

Jul 9, 2014

RETURNED FROM MECHANIC ON A MAINTENANCE ISSUE, I WAS TOLD THAT I NEED TO REPLACE MY "K FRAME" , THE FRONT ENGINE CRADLE WAS RUSTED, NEEDS TO BE REPLACED AS QUICKLY AS POSSIBLE- UNSAFE TO DRIVE. I READ MULTIPLE COMPLAINTS ON THIS WEBSITE FOR SAME ISSUE. I HOLD A COPY OF AN EXTENDED WARRANTY WHICH ONLY COVERS VEHICLES MADE IN A 6 WEEK TIME PERIOD FOR THE SAME ISSUE, MY PACIFICA WAS MADE 8/16/04 HAS BECOME INELIGIBLE. I WAS LUCKY MY GARAGE TOLD ME OTHERS MAY NOT BE SO LUCKY, AN INFERIOR PRODUCT THAT WAS USED MORE THAN JUST IN A 6 WEEK TIME FRAME. *TR

Mileage: 143,000

Jul 1, 2014

MY MECHANIC HAS INFORMED ME THAT THE SUB FRAME THAT HOLDS THE ENGINE ON MY 2005 CHRYSLER PACIFICA HAS EXTENSIVE CORROSION AND HAS A HOLE IN IT THE SIZE OF A PERSON'S FIST. HE SAID THAT THE CORROSION PROTECTION WAS OBVIOUSLY INADEQUATE AND COULD BE A SAFETY ISSUE IF I WERE IN AN ACCIDENT. HE SAID I WILL HAVE TO REPLACE IT AND IT WILL NOT BE AN INEXPENSIVE JOB. HE SAID THEIR SHOULD BE A RECALL BECAUSE THIS SHOULD NOT HAPPEN. APPARENTLY THERE IS NO RECALL. *TR

Mileage: 144,000

Jul 1, 2014

I TOOK MY CAR INTO THE LOCAL DEALERSHIP AND THEY TOLD ME MY FRONT SUBFRAME IS RUSTED OUT AND UNSAFE. THEY SAID THERE WAS A TSB 13-001-12 THAT MAY APPLY SINCE THIS A COMMON PROBLEM. HOWEVER DUE TO THE MILEAGE IT WAS NOT COVERED. THIS IS A SAFETY ITEM THAT IS PRESENT IN THESE VEHICLES WHICH HAS BEEN DOCUMENTED BY THE NEWS AND ALL OVER THE INTERNET. THIS CONDITION CAN LEAD TO CRASHES AND POSSIBLE DEATH.I CONTACTED CHRYSLER AND THEY TOLD ME THERE ISN'T ANYTHING THEY CAN DO. WHEN I WAS NOTIFIED ABOUT THE ISSUE AT AROUND 145K MILES, THERE WAS ONLY A SMALL PIN HOLE IN THE CENTER OF THE CRADLE. AT 168K MILES THERE IS A HOLE YOU CAN PUT YOUR FIST IN. THIS IS A MAJOR SUSPENSION COMPONENT, NOT SOMETHING SUBJECTED TO NORMAL WEAR LIKE A TIE ROD. I WOULD FULLY EXPECT TO PAY FOR A TIE ROD, RACK AND PINION OR BALL JOINTS. THIS IS DIFFERENT, A MAJOR STRUCTURAL COMPONENT. MY VEHICLE IS IN GOOD SHAPE AND I PLAN TO KEEP IT FOR THE NEXT 5 YEARS. BUT WITH THE COST OF THE SUBFRAME AND THE MILES IT IS WORTHLESS. THIS IS AN ISSUE THAT NEEDS TO BE LOOKED INTO. HOPEFULLY IT DOESN'T LEAD TO TOO MANY DEATHS BEFORE SOMETHING IS DONE. *TR

Mileage: 168,423

Jun 30, 2014

I TOOK THE VEHICLE INTO THE SHOP BECAUSE AFTER CHARGING THE A/C, THE VENTS WERE STILL BLOWING HOT AIR. AFTER BEING LOOKED AT, I GOT A CALL THAT THERE WAS OVER $3,000 DOLLARS OF WORK THAT NEEDED TO BE DONE! THE SUBFRAME IS COMPLETELY RUSTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. I ONLY PURCHASED THE CAR A LITTLE OVER A YEAR AGO. I CONTACTED CHRYSLER AND WAS TOLD THAT SINCE I AM THE 3RD OWNER, THEY WOULD NOT PAY FOR ANY OF THE REPAIRS THAT NEED TO BE DONE. ABSOLUTELY RIDICULOUS. THE CAR ISN'T EVEN WORTH MUCH MORE THAN $5,000, I CAN'T PUT $3,000 INTO IT! TIRED OF GETTING THE RUN AROUND FROM CHRYSLER. THEY KNOW THEY HAVE A MISTAKE FLOATING ABOUT OUT THERE, BUT WILL DO ABSOLUTELY NOTHING TO MAKE IT RIGHT! *TR

Mileage: 130,000

Jun 28, 2014

MY LOCAL MECHANIC WAS LOOKING FOR A RECURRING RATTLE IN THE FRONT RIGHT WHEEL AREA, AND ASKED ME TO LOOK AT THE CORROSION ON THE FRONT SUBFRAME. HE COMMENTED THAT HE KNEW CHRYSLER HAD A KNOWN PROBLEM WITH THIS FRAME AND THAT HE ALSO KNEW THAT CHRYSLER IS UNWILLING TO COVER THE COST TO REPAIR THIS INFERIOR PORTION OF THE VEHICLE. THE INTERNET IS FULL OF OTHERS WHO HAVE ALSO EXPERIENCED THE SAME PROBLEM. I AM ASKING NHTSA TO INTERCEDE WITH CHRYSLER AND ENCOURAGE THEM TO COVER THE REPAIR OF THIS POTENTIALLY FATAL FLAW IN THEIR PRODUCT, AND HAVE A RECALL ISSUED FOR ALL MODELS WITH THIS PROBLEM, AND NOT THE NARROW ONE MONTH MANUFACTURING WINDOW THAT CHRYSLER SEEMS TO THINK IS ADEQUATE TO COVER WITH AN EXTENDED WARRANTY. *TR

Mileage: 90,000

Jun 20, 2014

FRONT ENGINE CRADLE THERE WAS A LETTER SENT BY CHRYSLER BACK IN NOVEMBER OF 2010 THAT "WE ARE EXTENDING THE WARRANTY PERIOD ON YOUR FRONT ENGINE CRADLE BECAUSE SOME VEHICLES OPERATED IN AREAS OF HIGH ROAD SALT USAGE, MAY EXPERIENCE ENGINE CRADLE CORROSION RESULTING IN A DRIVEABILITY VIBRATION AND OR SHAKE. THIS ENGINE CRADLE EXTENDED WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICA MODEL YEARS 2004-2005." I HAVE CALLED CHRYSLER TWICE AND WAS TOLD THAT MY CAR IS NOT IN THE SERIAL NUMBER RANGE AND I JUST PAID OVER $2450 TO HAVE MY CAR REPAIRED. *TR

Mileage: 149,809

Jun 12, 2014

THE SUBFRAME IN MY VEHICLE IS RUSTED OUT. CHRYSLER ACKNOWLEDGED THIS ISSUE DUE TO POSSIBLE SUBFRAME FAILURE THAT COULD CAUSE A CATASTROPHIC FAILURE WHICH COULD LEAD TO AN ACCIDENT. EXTENDED WARRANTY WAS ISSUED FOR 2004 AND 2005 MODELS OF MY VEHICLE AND THOSE WERE REPAIRED. I HAVE THE EXACT DAMAGE LISTED IN THE ACKNOWLEDGEMENT THAT CAME OUT IN 2010. HOWEVER I AM TOLD THAT BECAUSE MY VEHICLE WAS BUILT IN OCTOBER 2005 I AM NOT COVERED. I MEET ALL THE CRITERIA LISTED IN THE ACKNOWLEDGEMENT FOR A REPLACEMENT. NO WHERE IN THE LETTER DOES IT STATE WHAT MONTH YOUR VEHICLE WAS BUILT IN TO BE COVERED BY THE WARRANTY. THE FIX FOR THIS ISSUE IS COSTLY TO THE CONSUMER. I HAVE MADE SEVERAL CALLS AND SENT SEVERAL EMAILS TO CHRYSLER IN REGARDS TO THIS MATTER AND HAVE BRUSHED ASIDE WITH BASICALLY "SORRY ABOUT YOUR LUCK". *TR

Mileage: 140,000

Jun 12, 2014

REFERENCE TSB 13.001-12, 2005 CHRYSLER PACIFICA SUSPENSION SERVICE BULLETIN, AND NHTSA ACTION NUMBER 10044109. A LETTER WAS SENT TO SOME 2004-2005 CHRYSLER PACIFICA OWNERS THAT THE FRONT ENGINE CRADLE AND SUSPENSION MOUNT FRAME WAS PRONE TO CORROSION PROBLEMS. THE WARRANTY WAS EXTENDED TO 15 YEARS OR 150,000 MILES TO OWNERS IN STATES THAT USE ROAD SALT, COLD WEATHER STATES. WE LIVE IN PENNSYLVANIA, WHICH IS CONSIDERED A COLD WEATHER STATE. OUR PACIFICA WAS INSPECTED IN APRIL 2014. WE INFORMED THE STATION THAT WE WERE EXPERIENCING SOME VIBRATION IN THE FRONT END OF THE VEHICLE. WE WERE INFORMED THAT THE CRADLE ASSEMBLY AND MOUNT WAS RUSTED THROUGH AND BECAUSE OF SAFETY ISSUES THEY HAD TO BE REPLACED BEFORE IT WOULD PASS INSPECTION. THE COST WAS $2,702.08. THE VEHICLE HAD 122,638 MILES, UNDER THE WARRANTY THRESHOLD OF 150,000. WHEN WE LEARNED OF THIS SITUATION WE CALLED CHRYSLER. THEY INFORMED ME THAT ONLY PACIFICA'S MANUFACTURED BETWEEN A CERTAIN TIME FRAME WERE COVERED. THEY COULD NOT TELL ME THE TIME FRAME, BUT OUR VEHICLE WAS NOT COVERED. TO MAKE MATTERS WORSE, THE NEW CRADLE ASSEMBLY IS EXACTLY THE SAME AS THE ORIGINAL PART. NO CORRECTIVE ACTIONS HAVE BEEN TAKEN TO PREVENT THE RUSTING. THERE ARE OTHER CASES SIMILAR TO MINE ON THE INTERNET. STATE DMV?S ARE FAILING THESE VEHICLES FOR SAFETY ISSUES, THEY ARE UNSAFE TO DRIVE. HOW CAN CHRYSLER IGNORE THESE SERIOUS SAFETY ISSUES? I AM REQUESTING FULL REIMBURSEMENT OF $2,702.08, PLUS REQUEST ACTION BE TAKEN AGAINST CHRYSLER SO THAT ALL 2004-2005 PACIFICA'S ARE REPAIRED BEFORE SERIOUS ACCIDENTS OCCUR, IF THEY HAVEN'T ALREADY.

Mileage: 122,638

Jun 10, 2014

MY ENGINE SUB FRAME IS HEAVILY RUSTED CREATING A DANGEROUS SITUATION FOR MY MOTOR TO FALLS OR LOOSE CONTROL OF MY VEHICLE PUTTING MY WIFE AND CHILD IN DANGER. *TR

Jun 6, 2014

WHILE GETTING A SAFETY INSPECTION OF MY VEHICLE IT WAS DISCOVERED THAT THERE IS CONSIDERABLE RUST ON BOTH SIDES OF THE ENGINE CRADLE. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS NOT AN ISOLATED ISSUE AND THEN CONTACTED CHRYSLER CUSTOMER ASSISTANCE CENTER AND WAS TOLD THAT MY CAR WAS BUILT OUTSIDE OF AN EXTENDED WARRANTY THAT WAS GIVEN TO OTHER 2004 & 2005 PACIFICAS FOR THE EXACT SAME ISSUE. AFTER MUCH CHECKING I WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR

Mileage: 141,000

Jun 3, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE BLOCK WAS CORRODED CAUSING THE ENGINE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE UNDER CARRIAGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 137,000. THE VIN WAS UNAVAILABLE.

Mileage: 137,000

May 31, 2014

WHILE I HAVE HEARD SOME SOUNDS FROM THE SUSPENSION (FRONT) FOR OVER A YEAR, IT WAS ONLY THIS MONTH (MAY 2014) THAT THE PROBLEM WAS DIAGNOSED. THE ENGINE CRADLE ON MY VEHICLE IS RUSTED AND HAS HOLES IN IT. PER THE MECHANIC, IT IS UNSAFE TO DRIVE UNTIL IT IS FIXED (WHICH HE ESTIMATED AS COSTING IN EXCESS OF $1,000). AFTER DOING A LITTLE RESEARCH, I CONTACTED CHRYSLER ONLY TO FIND OUT THAT THEY WOULD NOT COVER THIS DEFECT SINCE MY VEHICLE WAS MANUFACTURED IN MAY 2004 AND THEY ONLY COVER IT FOR 10 YRS/150K MILES FOR VEHICLES MANUFACTURED UP THROUGH MARCH 2004 (IF IN THE "SALT BELT"). SO WHILE THEY ACKNOWLEDGE THIS SPECIFIC PROBLEM, THEY WOULD NOT APPLY THE WARRANTY BECAUSE MY MANUFACTURE DATE IS TWO MONTHS BEYOND THEIR CUTOFF DATE. TALKING TO AUTO MECHANICS AND SEARCHING ONLINE SEEMS TO REVEAL THAT THIS IS A SIGNIFICANT PROBLEM WITH OLDER PACIFICAS. BASED ON THIS INFORMATION, I STRONGLY BELIEVE THAT CHRYSLER SHOULD COVER A DEFECT LIKE THIS SINCE IT IS LIKELY WIDESPREAD (IF NOT ISSUE AN ACTUAL RECALL LIKE TOYOTA DID ON THEIR TACOMAS FOR RUSTED FRAMES A FEW YEARS AGO). I DO HAVE A CASE NUMBER WITH CHRYSLER NOW IN WHICH THEY NOTED MY PROBLEM. I WON'T INCLUDE THAT NUMBER HERE BECAUSE THIS IS A PUBLIC RECORD. *TR

Mileage: 147,000

May 31, 2014

THE 2005 CHRYSLER PACIFICA IS KNOWN FOR THE SUB FRAME ROTTING CAUSING A UN-SAFE CONDITION WHERE THE ENGINE COULD FALL OUT. I TOOK MY CAR TO A LOCAL SHOP AND THEY SAID MY FRAME IS ALL ROTTED OUT. I TOOK MY CAR INTO CHRYSLER AND IT TURNS OUT IT IS NOT COVERED UNDER A RECALL OR EXTENDED WARRANTY. WHAT WORRIES ME IS HOW MANY OTHERS ARE ON THE ROAD WITH THE SAME CONDITION. *TR

Mileage: 110,000

May 29, 2014

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 (MPH) WHEN I WENT OVER A POTHOLE. AFTER THAT MY CAR STARTED MAKING A RATTLING NOISE. MY MECHANIC CHECKED THE CAR AND SAID IT WAS THE RACK AND PINION BUT THEN HE DISCOVERED THAT THE WHOLE ENGINE CRADLE WAS RUSTED AND CORRODED AND TOLD ME IT WAS VERY DANGEROUS FOR ME TO DRIVE THE VEHICLE UNTIL I MADE THE PROPER REPAIRED WHICH IS REPLACING THE ENTIRE ENGINE CRADLE. *TR

Mileage: 92,341

May 24, 2014

THE 2004-05 CHRYSLER PACIFICA SUBFRAMES ARE DEFECTIVE, THEY RUST AND CORRODE TO THE POINT OF BEING UNSAFE TO DRIVE. THIS HAS BEEN AN ISSUE THAT BEEN REPORTED TO THE NHTSA BEFORE. A TWENTY YEAR OLD CAR'S SUBFRAME SHOULD NOT RUST AND CORRODE TO THE POINT THAT THE ENGINE COULD FALL OUT, MUCH LESS A NINE YEAR OLD CAR LIKE MINE AND MANY OTHERS WHO HAVE REPORTED THIS. FOUND OUT CHRYSLER FIRST OFFERED AN EXTENDED WARRANTY OF 10YRS 150,000 FOR PEOPLE WHO LIVE IN HIGH SALT USAGE STATES, SUCH AS MINNESOTA WHERE I LIVE. MY CAR QUALIFIED SO I CALLED CHRYSLER AND THE GUY SAID TAKE IT TO THE DEALERSHIP AND THEY WILL TAKE CARE OF IT UNDER WARRANTY. TOOK IT TO MCKAYS FAMILY DODGE IN ST. CLOUD AND GLEN ERTL LIFTED IT UP, TOOK PICTURES FOR CHRYSLER TO SEE, AND THEN TOLD ME MY CAR WASN'T UNDER WARRANTY. IN THE PROCESS OF LIFTING MY CAR UP MCKAYS SOMEHOW BROKE MY MOTOR MOUNT WHICH I WAS TOLD LATER BY MY REGULAR MECHANIC AND IT NOW MADE A CLUNKING SOUND WHEN I ACCELERATE AND FEELS VERY UNSAFE TO DRIVE. GLEN TOLD US TO "PROVE IT" THAT HE HAD BROKE IT, VERY GOOD BUSINESS PRACTICES. CALLED CHRYSLER BACK AND THEY TOLD US IT WAS A NEW EMPLOYEE WHO TOLD ME IT COVERED UNDER WARRANTY BUT IT ACTUALLY WASN'T EVEN THOUGH I WAS HOLDING A LETTER FROM CHRYSLER SAYING ALL 2004-05 PACIFICA'S UNDER THE CRITERIA I MENTIONED ABOVE WERE QUALIFIED FOR THE REPAIR UNDER WARRANTY. THIS IS A DANGEROUS PROBLEM THAT MANY OTHERS HAVE REPORTED AND IT NEEDS TO BE ADDRESSED. THANK YOU FOR ANY HELP YOU CAN OFFER. *TR

Mileage: 115,571

May 14, 2014

HAD VEHICLE IN FOR BRAKE SERVICE. TECHNICIAN SHOWED ME (WITH PICTURES) THE PROBLEM WITH THE ENGINE CRADLE RUSTING OUT IN MULTIPLE LOCATIONS. IN MY RESEARCH OF THIS ISSUE, I FOUND NUMEROUS OTHER INCIDENTS OF THIS PROBLEM WITH LITTLE OR NO ASSISTANCE FROM CHRYSLER. THIS IS A HUGE SAFETY ISSUE AND COULD LOSE THE ENGINE AT ANY TIME CAUSING POSSIBLE SEVERE INJURY. WOULD LIKE CHRYSLER TO STEP UP AND GET THE RECALL OUT TO ALL PACIFICA OWNERS. *TR

Mileage: 146,300

May 14, 2014

I HAVE A 2005 CHRYSLER PACIFICA I JUST BOUGHT IT ABOUT 7 MONTHS AGO. I TOOK IT IN FOR A ROUTINE OIL CHANGE ABOUT A MONTH AGO, WHEN THE MECHANIC TELLS ME THAT MY SUBFRAME THAT HOLDS UP THE MOTOR IS BADLY RUSTED AND THAT MY MOTOR COULD FALL OUT ANYTIME. GOING TO THE SHOP NEXT WEEK DUE TO HOW UNSAFE IT IS! *TR

May 13, 2014

I LIVE IN PENNSYLVANIA WHERE THE WINTERS ARE HARSH AND SALT IS USED. I WENT TO GET MY CAR INSPECTED AND IT FAILED DO TO RUSTED/HOLES IN THE CARRIAGE AND RUSTED/HOLES IN THE ROCKER PANELS. I FOUND AN ARTICLE ONLINE HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML SO I CONTACT CHRYSLER AS WELL AND SPOKE TO TWO DIFFERENT PEOPLE AND WAS TOLD MY PACIFICA WAS OUTSIDE THE TIME FRAME AS WELL. CAN YOU TELL ME WHY 2005 PACIFICA'S ARE LISTED AS HAVING THE PROBLEM IF THEY TIME FRAME IS IN 2004. MY CAR WAS MADE MARCH 18, 2005 SO IT IS NOT ELIGIBLE. I ASK WHY NOT??? I AM HAVING THE SAME ISSUE AS THE OTHER "TIME FRAMED" VEHICLES. IS MY LIFE NOT AS WORTHY AS THE "TIME FRAMED" LIVES??? I THINK THIS IS ALL A BIT RIDICULOUS. I BELIEVE CHRYSLER NEEDS TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT. HAVING THE CARRIAGE OF YOUR VEHICLE RUST THROUGH WITHOUT EVEN KNOWING THAT ITS DOING IT IS A SAFETY ISSUE!! IF I'M EXPECTED TO KEEP MY CAR UP FOR SAFETY REASONS THEN WHY IS CHRYSLER NOT EXPECTED TO FIX A PROBLEM THEY KNOW IF WRONG NO MATTER WHAT THE "TIME FRAME". I WOULD APPRECIATE SOMEONE CONTACTING ME ASAP. I AM NOT WORKING AT THIS TIME AND DO NOT HAVE THE MONEY TO COME UP TO GET THIS FIXED. I TOOK IT TO AN AUTOBODY SHOP AND WAS TOLD THAT TO GET THE CARRIAGE AND THE ROCKER PANELS FIXED IT WOULD COST ME $3066. SO WHY AM I THE ONE WHO HAS TO COME UP AND FIX CHRYSLER'S PROBLEM THAT THEY KNOW IS A PROBLEM AND REFUSE TO FIX BECAUSE OF A 'TIME FRAME'. BY THE WAY WHEN I ASKED TO HAVE THEM RECONSIDER AND HAVE SOMEONE LOOK INTO MY PROBLEM I WAS TOLD A DECISION WAS ALREADY MADE AND WE AREN'T RESPONSIBLE. WHO IS GOING TO BE RESPONSIBLE WHEN MY CAR RUSTS IN HALF AND I HAPPEN TO DRIVE IT AND IT JUST FALLS APART? THANK YOU *TR

May 5, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN MENTIONED THAT THE SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,818 AND THE CURRENT MILEAGE WAS 141,164.

Mileage: 140,818

May 1, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE BEING SERVICED BY A PRIVATE MECHANIC, IT WAS FOUND THAT THE ENGINE CRADLE WAS EXTREMELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.

Mileage: 103,000

May 1, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE CRADLE AND SUSPENSION CROSS MEMBER WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000 THE CONSUMER WAS INFORMED, HER VEHICLE DID NOT QUALIFY FOR THE FREE REPAIR, AS THE VEHICLE WAS BUILT IN SEPTEMBER 2004. UPDATED 06/17/14 UPDATED 06/24/14 MA UPDATED 06/25/2014 *JS

Mileage: 149,000

May 1, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE CRADLE AND SUSPENSION CROSS MEMBER WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000 THE CONSUMER WAS INFORMED, HER VEHICLE DID NOT QUALIFY FOR THE FREE REPAIR, AS THE VEHICLE WAS BUILT IN SEPTEMBER 2004. UPDATED 06/17/14 UPDATED 06/24/14 MA UPDATED 06/25/2014 *JS

Mileage: 149,000

Apr 30, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE SUB-FRAME WAS COMPLETELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

Mileage: 150,000

Apr 27, 2014

UNDERCARRIAGE CORROSION AS REPORTED BY OTHER OWNERS. *TR

Mileage: 110,000

Apr 25, 2014

WHILE GETTING SERVICE AT LOCAL CHRYSLER DEALERSHIP, WAS NOTIFIED THAT THE ENGINE CRADLE WAS RUSTED THROUGH AND THE VEHICLE WAS NOT SAFE TO DRIVE. *TR

Mileage: 125,000

Apr 24, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, A VIBRATION WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE ENGINE CRADLE AND THE SUB FRAME HAD RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/27/14*LJ THE TIE RODS AND LOWER CONTROL ARMS WERE REPLACED. UPDATED 07/08/14

Mileage: 113,000

Apr 24, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT DURING A ROUTINE MAINTENANCE, THE DEALER FOUND THAT THE SUB FRAME WAS RUSTED AND THERE WAS POTENTIAL FOR THE ENGINE TO FALL OUT. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Mileage: 162,000

Apr 24, 2014

ENGINE CRADLE COMPLETELY RUSTED OUT. DISCOVERED DURING INSPECTION. MECHANIC SAYS THE VEHICLE IS UNSAFE TO DRIVE IN THE CURRENT CONDITION AND THE ENGINE COULD POSSIBLY FALL OUT! *TR

Mileage: 146,000

Apr 23, 2014

VEHICLE BROUGHT IN FOR STATE SAFETY INSPECTION. DURING VISUAL INSPECTION OF VEHICLE, OBVIOUS HOLE IN FRAME FOUND DUE TO RUST/CORROSION. VEHICLE IS NOT COVERED UNDER 6 WEEK WINDOW CHRYSLER CORPORATION CURRENTLY COVERS. VEHICLE IS UNSAFE, FAILS STATE SAFETY INSPECTION AND AT THIS TIME OWNER WILL BEAR COST. *TR

Mileage: 126,206

Apr 22, 2014

WHILE HAVING WORK DONE, IT WAS DISCOVERED THAT THE SUB FRAME ON MY VEHICLE IS ROTTED RIGHT THROUGH. I WAS TOLD NOT TO DRIVE IN THIS CONDITION AS IT IS VERY DANGEROUS. THE DEALER I BOUGHT THE CAR FROM WILL NOT TAKE ANY RESPONSIBILITY CLAIMING IT WAS SOLD AS-IS. I FOUND A MULTITUDE OF INFORMATION ON THE INTERNET STATING THAT THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL VEHICLE. I CONTACTED THE CHRYSLER CORPORATION AND THEY REFUSE TO DO ANYTHING TO FIX THE PROBLEM. THEY CLAIM THE ONLY VEHICLES THEY WILL FIX WERE MANUFACTURED BETWEEN FEBRUARY AND MARCH OF 2004 AND MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2004. THIS IS THE SAME PROBLEM THEY ARE AWARE OF REGARDLESS OF WHEN THE VEHICLE WAS MANUFACTURED. IT IS A DEFECTIVE PART THAT CAN CAUSE THE ENGINE TO FALL OUT OF THE CAR IF IT SHOULD BREAK WHILE DRIVING AND CAN POTENTIALLY CAUSE A FATAL CRASH. IF THEY ARE TAKING RESPONSIBILITY FOR SOME CARS WITH THIS PROBLEM, THEY SHOULD TAKE RESPONSIBILITY FOR ALL CARS HAVING THE EXACT SAME ISSUE. BECAUSE YOUR ORGANIZATION HAS NOT FORCED THEM TO DO A RECALL, THEY ARE TURNING AWAY CONSUMERS. THIS ISSUE NEEDS TO BE ADDRESSED AND BECAUSE THE CAUSE IS THEIR DEFECTIVE PART, THEY NEED TO BE RESPONSIBLE TO REPLACE THE FRAME ON MY CAR. *TR

Mileage: 103,300

Apr 21, 2014

MY 2005 CHRYSLER PACIFICA HAS WHAT APPEARS TO BE ABNORMAL CORROSION ON THE FRAME. THIS WAS FIRST BROUGHT TO MY ATTENTION BY AN INVESTIGATIVE REPORT BY NBC5 CHICAGO. I HAD MY CAR EXAMINED BY A MECHANIC WHO TOOK PHOTOGRAPHS AND WARNED ME OF A SAFETY ISSUE RELATED TO THIS CORROSION. I HAVE REACHED OUT TO CHRYSLER AND THE FIRST RESPONSE APPEARED TO BE A "SCRIPTED" RESPONSE SAYING THEY WERE "SORRY ABOUT THE RUST, BUT THERE IS NOT RECALL", I HAVE SINCE ESCALATED IT WITHIN CHRYSLER. I WOULD LIKE TO OPEN A CLAIM WITH NHTSA SINCE THIS PROBLEM APPEARS TO BE FAIRLY WIDE SPREAD AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER, BEFORE PEOPLE START TO GET INJURED OR LIVES ARE LOST DUE TO THIS SERIOUS PRODUCT DEFECT. *TR

Mileage: 123,000

Apr 17, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Apr 16, 2014

ADVISED BY LOCAL MECHANIC IN DECEMBER THAT RUST WAS DEVELOPING ON UNDERCARRIAGE OF ENGINE. AFTER NUMEROUS NEWS REPORTS AND READING OF INFO ON THE INTERNET OF SIMILAR PROBLEMS CALLED CHRYSLER CUSTOMER CARE. I WAS TOLD SINCE IT WAS NOT IN THE WINDOW OF THE CARS THAT THEY ARE EXTENDING THE WARRANTY ON RUST TO 10 YEARS OR 150K MILES THERE WAS NOTHING THEY COULD DO FOR ME. IF THEY DO EXTEND THE WARRANTY IN THE FUTURE THEY WILL LET ME KNOW. *TT

Mileage: 104,000

Apr 16, 2014

ADVISED BY LOCAL MECHANIC IN DECEMBER THAT RUST WAS DEVELOPING ON UNDERCARRIAGE OF ENGINE. AFTER NUMEROUS NEWS REPORTS AND READING OF INFO ON THE INTERNET OF SIMILAR PROBLEMS CALLED CHRYSLER CUSTOMER CARE. I WAS TOLD SINCE IT WAS NOT IN THE WINDOW OF THE CARS THAT THEY ARE EXTENDING THE WARRANTY ON RUST TO 10 YEARS OR 150K MILES THERE WAS NOTHING THEY COULD DO FOR ME. IF THEY DO EXTEND THE WARRANTY IN THE FUTURE THEY WILL LET ME KNOW. *TT

Mileage: 104,000

Apr 16, 2014

ENGINE CRADLE/SUB-FRAME IS RUSTED THROUGH ON BOTH SIDES. THE GAPS 1/4" TO 2" WIDE EXTEND FOR 15-20". MY MECHANIC LIFTED MY CAR SO I CAN SEE THE DAMAGE, HE SAYS IT IS UNSAFE TO DRIVE IT BECAUSE OF ALL FRONT SUSPENSION AND STEERING IS SUPPORTED BY THE FRAME. WHEN DRIVING OVER POTHOLES I HEAR LOUD THUMPS COMING FROM FRONT SUSPENSION AREA. I'M EXPECTING CHRYSLER'S RECALL OR REIMBURSEMENT FOR PROJECTED $2500-3000 REPAIR. *TT

Mileage: 165,400

Apr 15, 2014

I OWN A 2005 CHYSLER PACIFICA WITH EXCESSIVE SUB FRAME RUST THAT HOLDS UP THE ENGINE OF THE CAR. A MECHANIC BROUGHT IT TO MY ATTENTION WHEN HE WAS INSPECTING THE TIE RODS. I SAW MULTIPLE HOLES MAYBE 3" IN DIAMETER! THERE IS ALSO CRACK LINES IN THE FRAME RUNNING FROM END TO END. I'M AFRAID TO HAVE MY WIFE DRIVE IT TO WORK IN THE EVENT THE ENGINE FALLS OUT OF THE CAR WHILE DRIVING. I CALLED CHRYSLER RECALL DEPARTMENT AND THEY SAID MY YEAR IS NOT COVERED? MY CAR WAS MANUFACTURED ON MAY 21, 2003 AND CHRYSLER SAYS CARS MANUFACTURED FORWARD FROM FEBRUARY 23, 2004 WOULD BE REPAIRED! WHAT DIFFERENCE DOES THE MANUFACTURING DATE MAKE?! FAULTY STEEL IS FAULTY STEEL NO MATTER WHEN IT WAS USED BY CHRYSLER IN THEIR CARS! CAN CHRYSLER BE HELD ACCOUNTABLE TO [XXX] (WE DON'T HAVE THE MONEY TO BUY ANOTHER VEHICLE! 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT

Apr 14, 2014

WE TOOK OUR CAR IN TO LOCATE A POSSIBLE LEAK AND WHILE INVESTIGATING THE LEAK, OUR REPAIR SHOP NOTICED A GOLF BALL SIZE HOLE AND RUST ON THE PASSENGER CRADLE ARM AND RECCOMMENDED US NOT TO DRIVE. AFTER RESEARCHING I HAVE FOUND WE ARE NOT THE ONLY OWNERS OF THE 2005 CHRYSLER PACIFICA WITH THIS ISSUE. *JS

Mileage: 122,858

Apr 13, 2014

THE FORWARD ENGINE CRADLE IS COMPLETELY RUSTED THROUGH. MY MECHANIC SAID IT IS UNSAFE TO DRIVE. *JS

Mileage: 96,000

Apr 10, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN UNRELATED SERVICE WHERE THEY NOTICED THAT THE FRONT CROSS MEMBER WAS COMPLETELY RUSTED. THE DEALER ADVISED THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Apr 10, 2014

FRAME HAS A 7 INCH RUSTED OUT GASH THAT THE CAR SERVICEMAN HAS SAID HE'S NEVER SEEN ANYTHING LIKE IT BEFORE. CALLED CHRYSLER AND THEY REFUSE TO COVER THE COST BECAUSE ITS AFTER WARRANTY,AND AFTER READING MANY ARTICLES,THIS SEEMS TO BE A VERY COMMON AND VERY UNSAFE ISSUE FOR 2004 AND 2005 PACIFICAS. *TR

Apr 9, 2014

WHILE GETTING OIL CHANGE, TECHNICIAN NOTICED CONSIDERABLE AMOUNT OF CORROSION ON THE SUB FRAME, ALSO REFERRED TO AS THE ENGINE CRADLE. INDEPENDENT TECHNICIAN (SYCAMORE TIRE CO.) AND CHRYSLER SERVICE DEPARTMENT DEEMED THE VEHICLE UNSAFE TO DRIVE: SUB FRAME NEEDED TO BE REPLACED. *TR

Mileage: 103,400

Apr 8, 2014

I NOTICED THAT SOMETHING WAS LOOKING WEIRD ABOUT MY CAR AND SOMETHING SEEMED HANGING REALLY LOW. I WENT TO HAVE IT LOOKED AT RIGHT AWAY AND THEY TOLD ME THAT MY CRADLE WAS ROTTING AND IT NEEDED TO BE FIXED OR MY ENGINE WAS GOING TO FALL TO THE GROUND IF I DID NOT GET THIS TAKEN CARE OF. I HAVE HAD NOTHING PUT PROBLEMS WITH THIS CAR. IT SEEMS LIKE ONCE I FIX ONE THING SOMETHING ELSE GOES WRONG. I HAVE SPENT OVER 3,000 DOLLARS ON THIS CAR SO FAR TO FIX IT AND NOW THIS. I AM BEYOND IRRITATED. *TR

Apr 8, 2014

I AM A SINGLE MOM OF 2 BOYS 8 & 4. I DROVE 3 HOURS AWAY WITH MY SISTER WHO IS MARRIED WITH A 1 YR OLD BOY AND HOME TOTALING MORE THAN 6 HOURS. THE NEXT DAY I WAS DRIVING OUT OF THE CHURCH PARKING LOT WITH MY BOYS IN THE CAR WHEN I HEAR A HUGE CLUNK. I THOUGHT I HAD JUST BLEW A TIRE, WHICH WAS INFURIATING BECAUSE I'D JUST SPENT $400 ON REPLACING TIRES 2 DAYS PRIOR, BUT WHEN I GOT OUT THE TIRES WERE FINE. I DROVE 1 MILE HOME AND TOLD MY BROTHER IN LAW AND DAD ABOUT THE PROBLEM. THEY BOTH CRAWLED UNDER AND SAW THE SUB FRAME ALL RUSTED OUT AND CRACKED. I TOOK IT TO A NEIGHBORHOOD MECHANIC WHO QUOTES AROUND 2K TO FIX. I HAD ANOTHER COME LOOK AT THE CAR AND QUOTED AROUND THE SAME. BOTH SAID IT WAS NOT TO BE DRIVEN AT ALL. THE NOISE WAS QUITE LIKELY THE ENGINE ROCKING AROUND, AND COULD HAVE LITERALLY FALLEN OUT. I CALLED CHRYSLER AND WAS TOLD THAT I WAS OUT OF THE WINDOW TO GET ANY HELP. THE WEAR AND TEAR WAS NORMAL FOR MY CARS AGE AND MILEAGE. I WOULD NOT GET ANY HELP. I JUST WANT IT NOTED THAT I HAVE READ ARTICLES WITH MANY COMPLAINTS. DOES SOMEONE HAVE TO DIE FIRST? A 6 HOUR DRIVE AND 3 CHILDREN VERY EASILY COULD HAVE BEEN WITHOUT THEIR MOMS IF MY ENGINE HAD FALLEN OUT WHEN I WAS GOING DOWN THE HIGHWAY AT 75MPH. SHAME ON CHRYSLER AND SHAME ON ANYONE WHO KNOWS ABOUT THIS PROBLEM AND DOES NOTHING! *TR

Mileage: 156,000

Apr 2, 2014

I WANTED TO BRING TO YOUR ATTENTION A SAFETY CONDITION WITH CERTAIN YEARS ON THE CHRYSLER PACIFICA. MANY OF THE PACIFICAS ENGINE CRADLES ARE SEVERELY RUSTED; TO THE POINT OF IF A BREAK OCCURS THE ENGINE WILL FALL OUT OF THE VEHICLE. THIS ISSUE IS MAINLY ON YEARS 2004-2005. (I OWN A 2005 MODEL WITH SEVERE RUSTED ENGINE CRADLE.) THE ESTIMATED COST OF THIS REPAIR IS BETWEEN $2,500 AND $3,000. I HAVE CONTACTED CHRYSLER SEVERAL TIMES ABOUT THIS SAFETY ISSUE, THE 1ST TIME WAS NOV OF 2013 WITH THE MOST RECENT BEING 4/1/2014. CHRYSLER JUST SAYS ?WE?RE LOOKING INTO IT?. (REF CASE# 24293830) I HAVE CONTACTED THE MINNESOTA ATTORNEY GENERAL WHO SENT A LETTER TO CHRYSLER, BUT THEY DECLINED COVERAGE ON MY PACIFICA. I HAVE ALSO FILED A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BY EXTENDING THE WARRANTY ON CERTAIN BUILD DATES, (SEE LETTER BELOW): CHECKOUT AN NBC NEWS REPORT ON THIS ISSUE: WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML. MY VEHICLE HAS BEEN DIAGNOSED BY TWO MECHANICS, ONE OF WHICH IS ROSEVILLE CHRYSLER-JEEP. AND BOTH AGREE THAT THE ENGINE CRADLE MUST BE REPLACED. MY VEHICLE IS IN PERFECT CONDITION. THE RUSTED ENGINE CRADLE WOULD NEVER BE NOTICED BY A COMMON PERSON. SOMEONE COULD HAVE THIS ISSUE AND NOT KNOW IT UNLESS A MECHANIC WOULD HAPPEN TO NOTICE IT. LUCKILY MINE DID! IN LIGHT OF THE RECENT GM ISSUES WITH IGNORANCE OF THE POWER STEERING ISSUE I WOULD THINK THAT CHRYSLER WOULD TRY AND GET AHEAD OF THIS SERIOUS SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

Mar 31, 2014

OWN A 2005CHRYSLER PACIFICA LIMITED FULLY LOADED WHICHWAS PURCHASED NEW. THE CAR WAS BUILT IN AUGUST 2004. I TOOK IT IN FOR INSPECTION IN DECEMBER 2013 AND IT WAS DISCOVERED THE ENGINE CRADLE SUPPORTING THE ENGINE WAS BADLY CORRODED AND WOULD NEED REPLACED TO PASS INSPECTION AND IS A SAFETY ISSUE. CHRYSLER HAS ACKNOWLEDGED THIS DEFECT IN CARS MADE IN A 6 WK PERIOD AND AWARDED AN EXTENDED WARRANTY TO THESE VEHICLES BUT NOT MINE.. THIS IS A DESIGN FLAW IN THE CHEAP MATERIAL USED IN PRODUCTION AND I SHOULD GIVEN THE EXTENDED WARRANTY. MY WIFE AND GRANDCHILDREN WERE AT RISK WHILE DRIVING IT AND DIDN'T KNOW IT I AM A DECORATED VETERAN AND WILL BE CONTACTING THE PRESIDENT, MRS OBAMA AND INITIATING A CLASS ACTION LAWSUIT AND THE LOCAL NEWSCHANNEL.. I HAVE NO CHOICE BUT TO FIX IT BUT SEEK REIMBURSEMENT FOR THE EXTENDED WARRANTY.CHRYSLER NEEDS TO OWN UP AND DO THE RIGHT THING BEFORE SOME LIVES ARE LOST. CORE VALUES: INTEGRITY FIRST, SERVICE BEFORE SELF & EXCELLENCE IN ALL WE DO! YOU DON'T WANT TO END UP LIKE GM DO YOU? *TR

Mileage: 76,000

Mar 31, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE UPPER AND LOWER TIE RODS IN ADDITION TO PERFORMING A FRONT-END ALIGNMENT. THE MECHANIC ALSO STATED THAT THE FRONT SUB FRAME WAS EXCESSIVELY CORRODED. THE MANUFACTURED WAS MADE AWARE OF THE FAILURE. THE SUB FRAME WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 06/10/14*LJ UPDATED 06/13/2014*JS

Mileage: 132,000

Mar 29, 2014

WAS HAVING OIL CHANGED WHEN TECH CALLED MY ATTENTION TO THE SUBFRAME HAVING HOLES AND CORROSION.I LIVE IN A SALT STATE (OHIO). *TR

Mileage: 107,000

Mar 26, 2014

I OWN A 2005 CHRYSLER PACIFICA WHICH WAS PURCHASED NEW. THE CAR WAS BUILT IN DECEMBER OF 2004. THE FRAME COMPONENTS SUPPORTING THE ENGINE ARE BADLY CORRODED, SO MUCH SO THAT THERE IS LITTLE STRUCTURAL SUPPORT LEFT ON ONE SIDE OF THE VEHICLE. IT IS NO LONGER STRUCTURALLY SOUND. CHRYSLER HAS ACKNOWLEDGED THIS DEFECT IN CARS MADE IN A 6 WEEK PERIOD BETWEEN FEBRUARY AND MARCH OF 2004, AND AWARDED AN EXTENDED WARRANTY TO THESE VEHICLES. MY VEHICLE IS EXHIBITING THE SAME FAILURE MECHANISM AND CHRYSLER SHOULD ACKNOWLEDGE THAT THIS DEFECT IS A DESIGN AND/OR PRODUCTION FLAW WHICH SHOULD ALSO BE COVERED BY THE EXTENDED WARRANTY. *TR

Mileage: 130,000

Mar 19, 2014

STARTED WHEN BACKING AND TURNING WHEEL TO LEFT A CLUNK OCCURRED AND LEFT WHEEL FELT 'STUCK'. THOUGHT IT MAY HAVE HAD SOMETHING TO DO WITH THE EXTREMELY FRIGID TEMPERATURES OF THE SEASON. A SHORT TIME LATER I FELT CLUNKING UNDER MY FEET WHEN DRIVING OVER DIPS OR BUMPS AT ANY SPEED. FOR SOME I THOUGHT IT WAS AGAIN THE IDLER ARMS OR BALL JOINTS AS I HAVE HAD MANY MANY SUSPENSION REPAIRS. ODDLY IT WAS NEVER MENTIONED BY ANYONE AT THIS CHAIN REPAIR SHOP THAT THE ENGINE CRADLE WAS OF ANY CONCERN. I DID BRING MY CAR IN TO A DIFFERENT CHAIN REPAIR SHOP FOR A DETERMINATION OF THE CLUNKING PROBLEM AND WAS SHOWN WHEN PUTTING THE TRANSMISSION INTO REVERSE THE ENGINE FELL WAY DOWN THEN WAS SHOWN THE VERY RUSTED OUT ENGINE CRADLE AND GIVEN AN ESTIMATE OF $1800.00 FOR REPAIR WITH A USED CRADLE. I THEN TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP TO VERIFY THE NEED OF THE CRADLE..THE CHARGES TO BE SLIGHTLY LESS. I CALLED CHRYSLER AND WAS TOLD THE CAR HAD TO BE TAKEN TO A CHRYSLER DEALERSHIP REPAIR SHOP FOR AN ESTIMATE BUT THAT IT WAS ALREADY KNOWN THAT THERE WOULD BE VERY LITTLE TO NO BENEFIT. HOWEVER IF THERE WAS ANY MONETARY BENEFIT IT WOULD NOT BEGIN TO COVER ANY OF THE REPAIR COST. BY THE WAY, THE RIGHT REAR QUARTER PANEL AND LIFT DOOR ARE RUSTED ALSO. WHEN I PURCHASED THE CAR 3 1/2 YEARS AGO THE RUST WAS BEGINNING-I CAN NOW STICK A FINGER THRU THE RUST ON THE QUARTER PANEL. HAVE SEEN ONLY ONE OTHER PACIFICA WITH SURFACE RUST. IT'S VERY EMBARRASSING TO ME AS NOT MANY CARS ON THE ROAD HAVE ANY RUST AT ALL. ARE MY YOUNG PASSENGERS SAFE?? I AM STUCK WITH THIS MONEY AND POSSIBLE DEATH TRAP. I STILL HAVE 1 1/2 YEARS OF PAYMENTS. BUMMER. *TR

Mileage: 168,000

Mar 19, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND EXHIBITED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,087.

Mileage: 65,087

Mar 18, 2014

MY VEHICLE WAS RECENTLY FOUND TO HAVE A RUSTED OUT ENGINE CRADLE DURING A ROUTINE INSPECTION. I HAVE CONTACTED CHRYSLER, AND THEY WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR. MY MECHANIC HAS TRIED TO FIND ONE IN A JUNK YARD TO REPLACE IT, BUT EVERY PACIFICA IN THE JUNK YARD HAS A RUSTED OUT ENGINE CRADLE. THEY KNOW THIS IS A PROBLEM AND REFUSE TO TAKE RESPONSIBILITY. MY STATE HAS MANDATORY INSPECTIONS. I SHUDDER TO THINK OF WHAT WILL HAPPEN WHEN SOMEONE IS DRIVING DOWN THE ROAD UNAWARE AND THEIR ENGINE FALLS OUT. *TR

Mileage: 148,000

Mar 17, 2014

BOUGHT THIS CAR USED FROM A DEALER OWNED THE CAR FOR APPROX 8 MONTHS WE WERE MAKING A RIGHT HAND TURN HEARD THIS REALLY LOUD NOISE AND THE CAR WOULD NO LONGER RUN. WE WERE TOLD THE SUBFRAME AND MOTOR MOUNTS WERE BROKEN. NOW 1 1/2 YEARS LATER MY CAR HAS BEEN ACTING VERY STRANGE THE TRANSMISSION IS SLIPPING THE CAR WONT GO IF YOU STEP ON THE GAS AND MY MECHANIC HAS INFORMED ME THAT ONCE AGAIN I HAVE BROKEN MOTOR MOUNTS. I HAVE OWNED THIS CAR FOR ALMOST 3 YEARS AND HAVE ONLY PUT ABOUT 30,000 MILES ON IT THIS SHOULD NOT BE HAPPENING. *TR

Mileage: 72,000

Mar 14, 2014

TOOK VEHICLE TO MECHANIC FOR ROUTINE MAINTENANCE. UPON INSPECTING THE UNDERSIDE OF THE VEHICLE THE SUBFRAME OF THE VEHICLE IS RUSTING AND HAS HOLES SOME AS LARGE AS THREE TO FOUR INCHES IN DIAMETER. *TR

Mileage: 92,000

Mar 13, 2014

I AM SEEING A LOT OF COMPLAINTS REGARDING RUST AND CORROSION ISSUES WITH THE ENGINE CRADLE ON 2004-2005 CHRYSLER PACIFICAS. PLEASE GO BACK TO THE MAIN FRAME PAGE AND CLICK ON THE "SERVICE BULLETINS" TAB UNDER THE 2005 CHRYSLER PACIFICA RECALLS LIST, THEN CLICK ON THE "ASSOCIATED DOCUMENT" IN THE FIRST SERVICE BULLETIN LABELED : SERVICE BULLETIN NO.: WB-D-10-34 COMPONENT(S): ENGINE NHTSA ID NUMBER: 10045080 IT READS THAT, IN AN EFFORT TO DEMONSTRATE ITS COMMITMENT TO YOUR CONTINUED SATISFACTION, CHRYSLER GROUP PACIFICA'S LLC HAS EXTENDED THE WARRANTY FOR THE FRONT ENGINE CRADLE TO 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST). THIS WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICAS MODEL YEARS 2004-2005. PLEASE TAKE YOUR VEHICLE TO YOUR LOCAL CHRYSLER DEALER WHERE IT CAN BE INSPECTED AND REPLACED FREE OF CHARGE IF NECESSARY! IF YOU HAVE ALREADY REPLACED THIS COMPONENT AT YOUR COST, THEN YOU ARE ENTITLED TO A REFUND; BUT MUST SUBMIT A PHOTO COPY OF YOUR INVOICE AND RECEIPT TO: CHRYSLER CUSTOMER ASSISTANCE CENTER PO BOX 21-8007 AUBURN HILLS, MI 48321-8007 YOU MAY ALSO CALL OUR CUSTOMER SERVICE CENTER FOR MORE INFORMATION AT : 1-800-247-9753 (8AM - 8PM EST. MONDAY-FRIDAY) (9AM - 5PM EST. SATURDAY) *TR

Mileage: 130,000

Mar 13, 2014

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 126,422.

Mileage: 126,422

Mar 11, 2014

I WAS HAVING MY VEHICLE INSPECTED AND WAS INFORMED THAT MY ENGINE CRADLE WAS RUSTING THROUGH. I CHECKED OUT THE PROBLEM ON LINE AND FOUND OUT THAT THIS IS A RECOGNIZED PROBLEM WITH 2004 PACIFICA'S AND THAT CHRYSLER HAS OFFERED AN EXTENDED WARRANTY DUE TO MANUFACTURES DEFECT. HOWEVER THERE IS ONLY A ONE MONTH PERIOD (IN-SERVICE DATE) THAT APPLIES TO THE WARRANTY. YOU CAN PUT YOUR FIST THROUGH THE ENGINE CRADLE. ENGINE VIBRATES AND WE ARE CONCERNED THAT IT WILL FALL OUT OF THE CAR AND KILL SOMEONE. WE WONT LET OUR KIDS DRIVE IT ANYMORE AND CANT AFFORD TO REPLACE IT. IT IS APPARENT THAT THIS IS A COMMON SAFETY PROBLEM THAT COULD RESULT IN SERIOUS INJURY AND CHRYSLER NOT ONLY MADE NO ATTEMPT TO CONTACT BUYERS, BUT ALSO FAILS TO ACCEPT RESPONSIBILITY FOR THE MANUFACTURES DEFECT. PLEASE DO YOUR JOBS AND PROTECT US FROM THIS OBVIOUS DEFECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mileage: 140,450

Mar 10, 2014

I TOOK MY 2005 PACIFICA IN FOR AN OIL CHANGE AND WAS INFORMED THERE WAS A MAJOR PROBLEM...ENGINE CRADLE/CROSSMEMBER BAR WAS RUSTED THROUGH AND HAD HOLES IN IT. I TOOK IT IN TO THE CHRYSLER DEALERSHIP AND WAS GIVEN AN ESTIMATE OF $2514 FOR PARTS AND LABOR TO MAKE MY CAR SAFE TO DRIVE. MY VEHICLE WAS MANUFACTURED 9-04 SO I MISSED THAT VERY SMALL RECALL WINDOW. SO MUCH FOR A SAFE, FAMILY CAR...JUST HOPING THE MANUFACTURER MAKES THIS RIGHT SOME DAY. GOOD LUCK TO OTHER PACIFICA OWNERS. *TR

Mileage: 107,000

Mar 8, 2014

I TOOK MY 2005 CHRYSLER PACIFICA IN TO GET MY INSPECTION DONE YESTERDAY. THE MECHANIC PUT THE CAR IN THE LIFT TO CHECK IT, THEN HE SHOWED ME WHERE THE ENGINE CRADLE/SUBFRAME HAD CORRODED TO THE POINT WHERE YOU COULD STICK YOUR FINGERS THROUGH THE HOLE. I DID SOME RESEARCH AND THERE ARE HUNDREDS MORE LIKE MYSELF WITH THIS PROBLEM. CHRYSLER KNOWS ABOUT THE PROBLEM AND DOES NOTHING ABOUT IT. THEY RECALLED A MINUTE PORTION OF THE SAME MAKE AND MODEL WITH THE SAME PROBLEM MADE IN THE SAME YEAR. THERE ARE HUNDREDS, IF NOT THOUSANDS, WITH THE SAME PROBLEM. MAY HAVE NO CLUE THAT THEY ARE DRIVING A TICKING TIME BOMB, IN WHICH THE ENGINE COULD DROP OUT AT ANY TIME WHILE THEY ARE DRIVING. THIS CAR IS SUPPOSED TO BE A FAMILY VEHICLE. I DROVE MY TWO SMALL CHILDREN IN THIS CAR FOR A LONG TIME, NOT KNOWING IT COULD HAVE WRECKED AT ANY TIME. IS IT GOING TO A SERIOUS INJURY, OR WORSE, DEATH FOR SOMETHING TO BE DONE ABOUT THESE ROLLING DEATH TRAPS. I CONTACTED CHRYSLER AND THEY SAID THERE IS NOTHING THEY COULD DO BECAUSE MY VIN DOESN'T FALL IN THE RECALL RANGE. YET, MY CAR IS THE SAME YEAR, MAKE, AND MODEL. SOMETHING NEEDS TO BE DONE BEFORE SOME IS INJURED OR DIES. I KNOW THERE ARE HUNDREDS MORE CONCERNED PEOPLE WITH SAME PROBLEM AS ME AND SOMETHING NEEDS TO BE DONE. *TR

Mileage: 95,000

Mar 6, 2014

NHTSA PLEASE NOTICE HOW MANY PEOPLE HAVE SUBMITTED THIS PROBLEM. OVER 50 JUST SINCE THIS JANUARY. SUBFRAME CORROSION TO THE POINT THE MECHANIC DIDN'T EVEN THINK IT SHOULD BE DRIVEN HOME. ENGINE, TRANSMISSION, FRONT WHEELS COULD ALL FALL AT ANY MOMENT. WHY HASN'T ANYONE DONE ANYTHING ABOUT THIS? I SEE OVER 50 PEOPLE HAVE COMPLAINED ABOUT THIS VERY PROBLEM SINCE ONLY THIS JANUARY. LUCKILY WE NOTICED IT, HATE TO THINK OF ALL THE OTHER PACIFICA DRIVERS OUT THERE THAT HAVE NO IDEA THE DANGER THEY ARE IN. WHAT WILL IT TAKE? ONE DEATH? TWO DEATHS? HOW MANY PEOPLE, CHRYSLER? THIS IS OBVIOUSLY A MAJOR PROBLEM AND NEEDS TO BE FIXED AT NO COST TO THE CONSUMER. WHO HAS $2500 TO REPAIR THEIR CAR? NOT US. WILL BE CONTACTING CHRYSLER TO NO AVAIL I'M SURE BUT WORTH A TRY. *TR

Mar 3, 2014

FRAME MEMBER SUPPORTING ENGINE HAS DEVELOPED SEVER RUST COMPROMISING THE STRUCTURAL INTEGRITY OF THE VEHICLE. CHRYSLER HAS ACKNOWLEDGED THIS PROBLEM WITH THIS PART ON VEHICLES PRODUCED PRIOR BY EXTENDING THE WARRANTY TO 10 YEARS 150,000 MILES FOR THIS FRAME MEMBER. CHRYSLER WILL NOT PROVIDE ANY ASSISTANCE WITH THE REPAIR TO MY VEHICLE. *TR

Mileage: 116,000

Mar 3, 2014

WHILE OPERATING MY 2005 CHRYSLER PACIFICA LIMITED EDITION I HEARD A LOUD CLUNKING, POPPING, SOUND COMING FROM MY FRONT END, WHICH WAS EXACERBATED WHEN I TURNED EITHER LEFT, OR RIGHT. ALSO, I HAVE A CONSTANT SHAKING WHICH I FEEL THROUGH MY STEERING WHEEL, WHICH BECOMES MORE PRONOUNCED WHILE I AM BRAKING. ANYTIME I DRIVE OVER ANY TYPE OF BUMP, POTHOLE, OR EVEN JUST AN UNEVEN ROAD SURFACE IT CLUNKS. IT SOMETIMES MAKES A CLUNKING SOUND EVEN WHEN I AM OPERATING ON AN EVEN ROAD SURFACE. AS I START PULLING AWAY FROM A STOPPED POSITION, I OFTEN FEEL, AND HEAR A JERKING & LUGGING, WHICH SOUNDS LIKE THE ENGINE IS MOVING AROUND INSIDE THE SUB FRAME (ENGINE MOUNTS). I BROUGHT THE VEHICLE TO A LOCAL INDEPENDENT MECHANIC WHO INFORMED ME THAT THE SUB FRAME WAS SO ROTTED, THAT THE CONTROL ARM HAS PULLED OFF OF THE SUB FRAME. HE ALSO STATED THAT THE PART OF THE SUB FRAME THAT HOLDS THE ENGINE IN PLACE, IS SO ROTTED THAT THE ENGINE COULD ACTUALLY BREAK FREE FROM THE VEHICLE, AND COULD RESULT IN A SERIOUS CRASH. HE SHOWED ME SEVERAL HOLES, WHERE THE SUB FRAME HAS ACTUALLY ROTTED COMPLETELY THROUGH, AND I AM ABLE TO SEE OUT THE OTHER SIDE OF THE METAL. HE SAID THAT IT WOULD COST ME THOUSANDS OF DOLLARS TO REPLACE THE ROTTED PARTS. I AM A STAGE 4 TERMINAL CANCER PATIENT, AND NEED MY VEHICLE TO TRAVEL BACK & FORTH, 60+ MILES, FOR THE TREATMENTS NECESSARY TO KEEP ME ALIVE. I AM NOT ABLE TO WORK, AND THEREFORE CANNOT AFFORD TO PAY THE COSTS REQUIRED TO REPAIR, AND/OR REPLACE THE ROTTED PARTS ON MY VEHICLE, AS WELL AS THE DAMAGE THAT THE ROTTED PARTS HAVE CAUSED TO OTHER PARTS OF MY AUTO. I HAD ANOTHER MECHANIC CHECK MY VEHICLE, FOR A SECOND OPINION. HE TOLD ME THAT THERE IS NO WAY THAT THIS IS NORMAL WEAR, RUSTING, OR ROT, FOR A VEHICLE THAT IS NOT EVEN 9 YEARS OLD. HE SAID EXTERIOR BODY PANEL RUST, OR ROT COULD BE VERY POSSIBLE, BUT DEFINITELY NOT ROT IN THE SUB FRAME. *TR

Mileage: 121,214

Feb 26, 2014

THE FRONT SUB FRAME OF MY VEHICLE IS RUSTED OR CORRODED, MAKING IT UNSAFE TO DRIVE. I HAVE CONTACTED MY LOCAL CHRYSLER DEALER AS WELL AS CHRYSLER CUSTOMER CARE ABOUT THIS ISSUE. BOTH SAY THERE IS NOTHING THEY CAN DO FOR ME. WHEN I SPOKE WITH MY DEALER AND THE CUSTOMER SERVICE REPRESENTATIVE FROM CHRYSLER, BOTH INFORMED ME THERE HAVE BEEN MANY OTHER OWNERS REPORTING THE SAME ISSUE. NUMEROUS ON LINE POSTS AND A CBS NEWS REPORT HAVE INDICATED MANY OWNERS HAVE GOTTEN RELIEF IN THE FORM OF AN EXTENDED WARRANTY BY CHRYSLER FOR THIS PART. THE REPAIR COST FOR THIS ISSUE IS WELL OVER $3000. PERSONS WHO ARE AFFECTED BY THIS MANUFACTURE DEFECT SHOULD NOT HAVE TO BE RESPONSIBLE FOR THIS COST. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. *TR

Mileage: 66,900

Feb 26, 2014

THE ENGINE CRADLE OR SUBFRAME IS ENTIRELY RUSTED THROUGH, I HAVE BEEN TOLD BY A MECHANIC THAT THEY ENGINE COULD LIKELY FALL THROUGH THE BOTTOM OF THE CAR. THE HOLE IN THE SUBFRAME IS LARGE ENOUGH TO PUT YOUR HAND THROUGH ON ONE SIDE AND CRACKING ON THE OTHER. *TR

Mileage: 113,000

Feb 26, 2014

OUR REGULAR MECHANIC HAS DETERMINED THAT THE UNDERCARRIAGE OF MY CAR IS RUSTED AND ROTTED TO THE POINT WHERE IT IS UNSAFE TO DRIVE . CAR WAS BROUGHT IN DUE TO ELECTRICAL FAILURE AS MENTIONED ABOVE . I HAVE NEVER RECEIVED RECALL NOTICES . I SPOKE WITH A CHRYSLER REP TODAY AND THERE IS NOTHING WE CAN DO BECAUSE ITS NOT WITH IN THE RECALL TIME FRAME . *TR

Feb 26, 2014

I HAVE A 2005 CHRYSLER PACIFICA THAT HAS FAILED INSPECTION DUE TO EXTENSIVE ENGINE CRADLE RUST. THIS VEHICLE'S BODY AND UNDERCARRIAGE IS IMMACULATE EXCEPT FOR THE ENGINE CRADLE "K FRAME". I HAVE CONTACTED CHRYSLER AND THEY ARE UNWILLING FIX THE PROBLEM BECAUSE IT IS 20K MILES OVER THE POWER TRAIN WARRANTY EVEN THOUGH THERE IS NO OTHER RUST ISSUES ON THE VEHICLE. AFTER DOING RESEARCH, I HAVE DISCOVERED THAT I AM NOT ALONE IN THIS BATTLE! I AM WITHIN 8 MONTHS OF THE PREVIOUS RECALLED VEHICLES FROM CHRYSLER FOR THIS SAME ISSUE AND I BELIEVE THAT CHRYSLER SHOULD EXTEND THEIR RECALL AS THIS IS A POTENTIAL DANGEROUS ISSUE THAT IS GROWING WITH THIS SPECIFIC MODEL VEHICLE. *TR

Mileage: 128,000

Feb 25, 2014

WHILE GETTING ROUTINE SERVICE THE MECHANIC NOTICED BOTH SIDES OF THE ENGINE CRADLE WERE ROTTED. THE CAR SHOULD NOT BE DRIVEN TILL REPAIRS ARE MADE. SEEMS THAT THERE ARE ALOT OF THESE CARS WITH THE SAME PROBLEM AS MINE. A TOTAL RECALL IS NEEDED BEFORE SOMEONE DIES... *TR

Mileage: 148,652

Feb 23, 2014

SUB FRAME IS ROTTEN AND NEEDS TO BE REPLACED. SHOP MANGER TOLD ME OK TO DRIVE JUST DON'T HIT A POT HOLE. $2703 TO REPAIR IT. CHRYSLER SAID THEY DON'T HAVE A CALLS ON THIS PROBLEM. I CALLED CHRYSLER ON SATURDAY FEB, 15 2014. I'M DRIVING A TICKING TIME BOMB. *TR

Mileage: 112,550

Feb 18, 2014

OUR 2005 CHRYSLER PACIFICA TOURING MODEL DID NOT PASS A STATE VEHICLE SAFETY INSPECTION BECAUSE OF EXTENSIVE CORROSION HOLES AND FRAME RUST. THE ENGINE CRADLE SUPPORT HAS RUST HOLES AND IS SEVERELY WEAKENED, AND THE AREAS BELOW THE ROCKER PANELS UNDERNEATH THE CAR HAVE RUSTED THROUGH. THE VEHICLE WAS PURCHASED NEW BY MY FATHER, AND HAS ALWAYS BEEN GARAGED AND WELL MAINTAINED. THE CAR HAS ONLY 77,100 MILES ON IT, AND YET NOW IS CONSIDERED STRUCTURALLY UNSAFE TO DRIVE. RESEARCHING ONLINE, I FOUND THAT CHRYSLER KNEW OF THE UNUSUAL CORROSION PROBLEMS WITH THIS VEHICLE. THEY ACKNOWLEDGED THE RUST PROBLEM BY QUIETLY ISSUING AN EXTRAORDINARY "EXTENDED 10 YEAR / 150,000 MILE WARRANTY" FOR PACIFICA MODEL YEARS 2004-2005. THEY SUBSEQUENTLY AMENDED THIS WARRANTY TO LIMIT THEIR RESPONSIBILITY TO THE FRONT ENGINE CRADLE ONLY (REFERENCE: X26, WARRANTY BULLETIN DATED MARCH 16, 2012), AND FURTHER REDUCED THEIR EXPOSURE BY ONLY PROVIDING THIS WARRANTY COVERAGE TO VEHICLES MANUFACTURED BETWEEN FEBRUARY 23, 2004, TO MARCH 31, 2004 - AN IMPLAUSIBLY SHORT TIME FRAME GIVEN THEIR ACKNOWLEDGED CORROSION PROBLEM. THE CHRYSLER CUSTOMER ASSISTANCE CENTER TOLD ME THEY WOULD NOT PROVIDE ANY ASSISTANCE, SINCE THE MANUFACTURE DATE FOR THIS CAR WAS JUNE, 2005. IT IS INEXCUSABLE THAT A WELL-MAINTAINED 2005 VEHICLE WITH ONLY 77,000 MILES COULD BE RENDERED STRUCTURALLY UNSAFE DUE TO CORROSION. IT IS ABSURD TO SUGGEST THAT THEIR CORROSION PROBLEM ONLY AFFECTED ONE PART MANUFACTURED ONLY WITHIN A 36 DAY WINDOW. HAVING SPOKEN WITH SEVERAL MECHANICS AND INSURANCE ADJUSTERS, EXTENSIVE UNDERBODY PANEL RUST AND FRAME CORROSION ARE EXTREMELY COMMON WITH THIS MODEL YEAR. STRUCTURAL CORROSION IS A KNOWN DEFECT WITH THIS CAR. IT'S A HUGE FINANCIAL LOSS FOR US. IT ALSO A DANGEROUS SAFETY "TIME BOMB". THEY KNOW IT IS. CHRYSLER SHOULD ASSIST IN FIXING THESE VEHICLES QUICKLY, OR BE FORCED TO RECALL THEM. *TR

Mileage: 77,100

Feb 14, 2014

HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML THE LEFT SIDE SUB FRAME OF MY VEHICLE IS CORRODED, MAKING IT UNSAFE TO DRIVE. I HAVE CONTACTED MY LOCAL CHRYSLER DEALER AS WELL AS CHRYSLER CUSTOMER CARE ABOUT THIS ISSUE. AT THIS TIME THEY SAY THERE IS NOTHING THEY CAN DO FOR ME. WHEN I SPOKE WITH THE CUSTOMER SERVICE REPRESENTATIVE FROM CHRYSLER HE INFORMED ME THAT THERE HAVE BEEN MANY OTHER OWNERS REPORTING THE SAME ISSUE AND THEY ARE LOOKING INTO IT AND THAT THERE MAY POSSIBLY BE A RECALL IN THE FUTURE. THE REPAIR COST FOR THIS ISSUE IS AROUND $3000, WHICH I DO NOT FEEL THE MANY PEOPLE WHO ARE AFFECTED BY THIS MANUFACTURE?S DEFECT SHOULD HAVE TO BE RESPONSIBLE FOR. CHRYSLER HAS SELECTIVELY REIMBURSED PEOPLE WITH THIS SAME ISSUE, AS YOU CAN SEE FROM THE ATTACHED LINK TO THE NBC NEWS REPORT. AS THIS VEHICLE IS MY MAIN MODE OF TRANSPORTATION MY FAMILY AND MYSELF IT IS UNNERVING TO THINK WHAT COULD HAPPEN IF THIS SITUATION IS NOT ADDRESSED. THANK YOU FOR YOUR TIME AND CONSIDERATION WITH THIS SITUATION. *TR

Mileage: 89,500

Feb 13, 2014

THE FRONT SUB FRAME THAT HOLDS THE ENGINE HAS A MASSIVE RUST HOLE ON THE PASSENGER SIDE IT STARTED OFF THE SIZE OF A GOLF BALL AND HAS TURNED INTO A 8 BY 3 RECTANGLE I HAVE OWNED THE CAR FOR TWO YEARS AND THIS IS THE RESULT .THERE WAS A WARRANTY EXTENSION ON THIS VEHICLE BUT THEY ONLY CONSIDERED IT FROM THE DATE MFG 2/23/04 TO 3/31/04 A SIX WEEK TIME FRAME AS THE VEHICLES AFFECTED BY IT. I EXPERIENCE VIBRATION WHILE DRIVING. MINE WAS MFG 10/04. *TR

Feb 13, 2014

ENGINE CRADLE / SUBFRAME ROTTING OUT. SEEMS A COMMON COMPLAINT WITH THESE CARS. MINE WAS BUILT IN JULY 2004 AND DOES NOT FALL INTO THE EXTENDED WARRANTY CHRYSLER OFFER FOR THIS ISSUE. STILL, SEEM TOO MANY PEOPLE HAVE THIS PROBLEM FOR ONLY A LIMITED NUMBER OF CARS TO BE COVER. A FULL RECALL NEEDS HAPPEN. PLEASE. *TR

Mileage: 95,000

Feb 4, 2014

WE WERE INFORMED WHEN VEHICLE WAS IN FOR REPAIR THAT THERE WERE HOLES IN THE FRONT SUBFRAME. THE SUBFRAME HAD RUSTED OUT AND THE HOLES WILL NOT ALLOW THE CAR TO PASS INSPECTION. WE WERE INFORMED THAT THE SUBFRAME WOULD NEED TO BE REPLACED. CONTACTED CHRYSLER HOTLINE AND THEY SAID THAT THERE WERE ISSUES AND NOTICES SENT TO CARS IN THE SALT-BELT, WE DID NOT RECEIVE ONE EVEN THOUGH UPSTATE NY. THEY HAVE BEEN IN CONTACT WITH THE LOCAL DEALERSHIP AS OF TWO AND HALF WEEKS AGO AND WE STILL HAVE NO RESPONSE ON WHETHER IT IS COVERED UNDER POTENTIAL RECALL. SAFETY IS DEFINITELY AN ISSUE, NOT SURE WHY THIS ISSUE HAS NOT BEEN ENOUGH OF A CAUSE OF CONCERN TO ISSUE NATIONWIDE RECALL. SUBFRAME SHOULD NOT ROT OUT AND HAVE TO BE REPLACED, CLEARLY DEFECT IN DESIGN AND MATERIALS. SEARCH WEB WE ARE NOT THE ONLY ONES, HUNDREDS IF NOT THOUSANDS OF SIMILAR COMPLAINTS. *TR

Mileage: 132,416

Feb 3, 2014

SUB FRAME IS ROTTING AND COULD BE COMPROMISE AT ANYTIME. *TR

Jan 30, 2014

WAS INFORMED BY SERVICE CENTER THAT THE ENGINE CRADLE WAS RUSTING THRU. SVC CENTER ADVISED THAT THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. CONTACTED DEALER WHO LOOKED INTO THE ISSUE AND SAID IT NEEDS TO BE REPLACED DUE TO RUST DAMAGE. DEALER ADVISED THAT CHRYSLER EXTENDED THE WARRANTY FOR 04 & 05 PACIFICA'S FOR 10 YEARS OR 150000 MILES. CHRYSLER SENT A LETTER TO AFFECTED PEOPLE ON NOV 9, 2010. ( WE ARE NOT PART OF THE AFFECTED CARS ACCORDING TO CHRYSLER) THE DEALER ADVISED THAT OUR CAR WAS NOT PART OF THE AFFECTED VEHICLES. PARTS FOR REPLACEMENT TOTALED OUT AT 1329.55 PLUS TAX AND LABOR. DEALER SAID TO CONTACT CHYRSLER CUST SVC TO SEE IF THERE IS ANY THING THEY CAN DO. CONTACTED CUSTOMER SVC AND THEY ADVISED THAT THE CAR DOES NOT FALL IN THE AFFECTED CARS AND THERE IS NOTHING THEY CAN DO. HAVE SENT A LETTER TO CHRYSLER WITH NO REPLY ON THIS ISSUE. SO NO WE HAVE A DEPENDABLE CARE IN VERY GOOD CONDITION THAT IS NOT SAFE TO DRIVE AND THE MANUFACTURE IS GOING TO DENY ANY REPLACEMENT OR REPAIR. *TR

Mileage: 149,000

Jan 28, 2014

FOUND OUT IN DECEMBER 2013 GETTING TIRES, THAT ENGINE CRADLE HAD SERIOUS RUST AND TO WATCH IT. ENGINE LIGHT CAME ON IN JANUARY 2014, AND CAR NEEDED TRANSMISSION WORK. MECHANIC TOOK FRAME OFF AND IT RAINED RUST PARTICLES FROM THE HORRIBLY CORRODED ENGINE CRADLE FRAME. CALLED CHRYSLER, WANTING TO SPEAK WITH SUPERVISOR. I WAS TOLD THAT A SUPERVISOR WOULD CALL ME WITHIN 24 HRS. NEVER HAPPENED. CALLED AGAIN A WEEK LATER, AND THAT OPERATOR FOUND OUT MY ORIGINAL MESSAGE WAS NEVER DELIVERED TO A SUPERVISOR. AND NOW I"M WAITING AGAIN FOR 24 HRS FOR SOMEONE TO CALL ME. *TR

Mileage: 111,000

Jan 25, 2014

I TOOK MY CAR INTO GET THE POWER STEERING FIXED AND THE MECHANIC TOLD ME THAT THE ENGINE CRADLE WAS ROTTING OUT AND I WOULD HAVE A COUPLE MONTHS, AT BEST, BEFORE IT COULD BECOME VERY DANGEROUS AND EVEN DEADLY. *TR

Mileage: 84,000

Jan 25, 2014

EXCESSIVE RUSTING OF ENGINE CRADLE. POSSIBILITY OF FRONT END OF SUBFRAME FALLING OUT OF THE CAR. *TR

Mileage: 104,400

Jan 24, 2014

MY VEHICLE'S ENGINE CRADLE AND/OR SUBFRAME IS COMPLETELY CORRODED AND RUSTED. I HAVE ONE VERY LARGE CRACK IN THE ENGINE CRADLE AND ANOTHER FORMING. THE BOLTS AND MANY OTHER PARTS ARE RUSTED AND ROTTED THROUGH. CHRYSLER IS AWARE OF THIS ISSUE AND HAS BEEN FOR A LONG TIME BUT, SINCE MY CAR WAS MADE 6-8 WEEKS OUTSIDE OF THEIR EXTENDED WARRANTY PERIOD, THEY HAVE REFUSED TO HELP ME (WHILE AT THE SAME TIME OFFERING RELIEF TO OTHERS IN MY EXACT SITUATION). DURING MY INITIAL DISCUSSION WITH THEIR CUSTOMER SERVICE, A SUPERVISOR TOLD ME NOT TO CALL AGAIN AND, DESPITE NOT KNOWING THE FULL EXTENT OF MY PARTICULAR PROBLEM, TOLD ME THAT CHRYSLER WOULD "ABSOLUTELY" NEVER DO ANYTHING TO HELP ME. CHRYSLER HAS ALSO REFUSED TO EXPLAIN TO ME WHAT WAS DONE DIFFERENTLY TO MY ENGINE CRADLE AND SUBFRAME COMPARED TO VEHICLES MADE ON MARCH 31, 2004, THE DAY THE EXTENDED WARRANTY RAN THROUGH. MY WIFE AND I HAVE OWNED THIS VEHICLE SINCE 2006. IT'S THE ONLY CAR MY 4- AND 5-YEAR-OLD DAUGHTERS HAVE EVER KNOWN AND TO LEARN NOW, YEARS LATER, HOW DANGEROUS THE VEHICLE IS IN SALTBELT STATES MAKES ME TERRIFIED ABOUT ANY OTHER PROBLEMS WITH CHRYSLER VEHICLES THAT THE COMPANY HAS CHOSEN TO KEEP SECRET. I AM FORTUNATE THAT WE LEARNED OF THE PROBLEM BEFORE THE ENGINE CRADLE FAILED ALTOGETHER, WHICH CLEARLY COULD HAVE LED TO SERIOUS INJURIES AND/OR DEATH. *TR

Mileage: 128,000

Jan 22, 2014

UPON ROUTINE INSPECTION BY AN INDEPENDENT DEALER, IT WAS IDENTIFIED THAT THE ENGINE CRADLE (SUB-FRAME) WAS CORRODED WITH RUST AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE COST OF REPAIR WAS APPROXIMATELY $2,400. I CONTACTED CHRYSLER AND THEY REJECTED MY CLAIM, INFORMING ME THAT SOME CHRYSLER PACIFICAS WERE COVERED BY WARRANTY FOR THIS EXACT ISSUE, BUT NOT THE CAR I OWN. *TR

Mileage: 115,000

Jan 20, 2014

MY 2005 CHRYSLER PACIFICA'S BUILT IN JULY 2004 SUBFRAME (ENGINE CRADLE) IS RUSTING THROUGH A LOT. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND FEEL THAT THERE SHOULD HAVE BEEN A RECALL ON THIS COMPONENT. I DON'T THINK THAT THIS PART SHOULD FAIL AFTER BEING ONLY A FEW YEARS OLD AND 65000 MILES AND BEING DRIVEN UNDER NORMAL DRIVING CONDITIONS. IN MY OPINION THIS COMPONENT COULD POSSIBLY RESULT IN AN ENGINE FALLING OUT OF IT'S SEAT AND POSSIBLY CAUSE A CRASH. *TR

Mileage: 65,000

Jan 17, 2014

MY CHRYSLER PACIFICA WAS DIAGNOSED WITH A BAD ENGINE CRADLE, CRADLE IS RUSTED, HAS A LONG RUST HOLE ABOUT 7 INCHES LONG, WILL NEED A CRADLE REPLACEMENT, FRAME IS UNSAFE. SOME 04'S-05'S WERE RECALLED FOR SAME PROBLEM, MINE WASN'T INCLUDED IN THE RECALL FOR SOME REASON, I'M HAVING THE SAME PROBLEM EVERYONE ELSE IS. CONTACTED CHRYSLER AND SAID THERE WASN'T ANYTHING THEY COULD DO FOR ME, ITS DEFINITELY A SAFETY ISSUE. *TR

Mileage: 123,000

Dec 30, 2013

CRADLE ROTTED OUT. *TR

Mileage: 192,000

Dec 30, 2013

I HAVE HAD MY VEHICLE SINCE 2008. I TOOK IT IN FOR A OIL CHANGE AND WAS TOLD THAT THE SUBFRAME/ENGINE CRADLE WAS ROTTED AND UNSAFE. I LIVE IN OH. AND WAS TOLD BY CHRYSLER, SINCE MY VEHICLE WAS ORIGINALLY SOLD IN AZ. THAT IT IS NOT COVERED TO HAVE THE ENGINE CRADLE REPLACED. THE VEHICLE IS A 2005 AND HAVE BEEN IN A "SALT STATE" FOR 5 YEARS. I LOCATED A LETTER ONLINE THAT WAS SENT OUT AND IT DOESN'T STATE WHERE THE VEHICLE WAS PURCHASE WOULD BE COVERED, BUT PLACE OF OPERATION. TO ME 5 YEARS OF OH WINTERS AND SALT HAS BEEN THE PLACE OF OPERATION. AFTER SEARCHING OUT THE PROBLEM CONCERNING THE ENGINE CRADLE, I HAVE FOUND THAT IT HAS BEEN A BIG PROBLEM. *TR

Mileage: 113,647

Dec 17, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING THE TIRES CHANGED, THE MECHANIC NOTICED EXCESSIVE RUST ON THE SUB FRAME. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RUST AND WAS ADVISED THAT THE VEHICLE WAS NOT UNDER WARRANTY SO THERE WAS NOTHING THEY COULD DO TO ASSIST. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED TO THE SUB FRAME. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

Dec 16, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS SERVICING THE VEHICLE AND ADVISED THAT THE ENGINE CRADLE WAS RUSTED. THE MECHANIC ALSO ADVISED THAT THE ENGINE CRADLE WOULD NEED REPLACING BECAUSE THERE WAS A RISK OF THE ENGINE BECOMING DETACHED AND FALLING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 121,000....UPDATED 10/27/15 *BF *TR

Mileage: 121,000

Dec 10, 2013

TRANSMOUNT AND SUBFRAME REPLACEMENT NEEDED. *TR

Mileage: 112,000

Nov 24, 2013

WE BOUGHT OUR 05 PACIFICA A COUPLE MONTHS AGO USED WE WERE AWARE OF THE ENGINE CRADLE BEING LOSE WE THEN FOUND OUT IT WAS CORRODE OUT ON THE RIGHT SIDE OF THE MOTOR AND STEERING RACK PROBLEM AND WAS WONDERING IF THERE IS A RECALL ON EITHER OF THESE ITEMS WE SEE THAT ALOT OF 05 HAVE THE SAME PROBLEM WERE CAN I TAKE MY CAR TO GET IT FIXED. *TR

Nov 20, 2013

FRONT ENGINE CRADLE ON MY 2005 CHRYSLER PACIFICA HAS RUSTED TO THE POINT THAT THE ENGINE/TRANSMISSION COULD FALL OUT WHILE DRIVING. CHRYSLER SAYS THAT HAVE NO PLANS TO ISSUE A RECALL FOR SUCH A CONDITION. *TR I CALLED CHRYSLER AT 1-800-CHRYSLER AND THEY SAID IT WAS NOT COVERED. THE VEHICLE IS IN PERFECT CONDITION AND HAS 109,000 MILES ON IT. *TR

Mileage: 110,000

Nov 15, 2013

ON NOVEMBER 12TH 2013 , I TOOK MY 2005 CHRYSLER PACIFICA TO BE INSPECTED. I WAS TOLD THE VEHICLE COULD NOT PASS INSPECTION SINCE THE FRONT SUB FRAME WAS ROTTED AND THE VEHICLE SHOULD NOT BE DRIVEN. I WAS ALSO TOLD REAR SUB FRAME BUSHINGS AND THE FRAME ITSELF WAS WEAK. THE CAR ONLY HAS 127359 MILES ON IT. THIS IS UNREAL !!!!!!! I CALLED CHRYSLER TO NO AVAIL. I WAS WONDERING HAS ANYONE THOUGHT CLASS ACTION SUIT ?? *TR

Mileage: 127,359

Nov 15, 2013

THE ENGINE CRADLE IS RUSTING AND THE ENGINE WILL SOON FALL DOWN TO THE GROUND IF NOT REPLACED COST + $2,000 +. *TR

Mileage: 98,000

Nov 14, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

Nov 9, 2013

EXAMINED SUBFRAME OF CAR DURING ROUTINE INSPECTION AND DISCOVERED EXCESSIVE CORROSION TO ONE SIDE. VISIBLE CRACKING IN SUBFRAME GENERATING FROM CORRODED AREA. *TR

Mileage: 82,731

Nov 6, 2013

VEHICLE WAS SUBMITTED TO AUTHORIZED NEW YORK INSPECTION STATION FOR YEARLY STATE-REQUIRED INSPECTION. VEHICLE FAILED INSPECTION. INSPECTOR CITED MULTIPLE HOLES IN THE "CRADLE" FRAME MEMBER SUPPORTING ENGINE, STEERING, AND SUSPENSION PARTS. "CRADLE" WAS COMPLETELY PERFORATED IN SEVERAL PLACES BY CORROSION, AND SHOWED SIGNS OF ADDITIONAL CORROSION WHICH WOULD ULTIMATELY LEAD TO MORE HOLES. CRADLE WAS JUDGED STRUCTURALLY COMPROMISED. INSPECTION STATION CONSULTED NY DMV AND IT WAS DETERMINED AND REPORTED TO ME THAT VEHICLE IS UNSAFE, AND THAT REPLACEMENT OF CRADLE WOULD BE REQUIRED TO RETURN VEHICLE TO SERVICE AND TO PASS NEW YORK STATE INSPECTION. IT WAS EXPLAINED TO ME THAT A MINOR IMPACT -- SUCH AS ENCOUNTERING A POTHOLE AT SPEED, OR HITTING AN OBJECT WITH THE FRAME OR BODY OF THE VEHICLE -- COULD CAUSE COLLAPSE OF THE FRONT END STRUCTURE OF THE VEHICLE, LOSS OF STEERING CONTROL, LOSS OF THE ENGINE FROM THE ENGINE COMPARTMENT, COLLAPSE OF THE SUSPENSION SYSTEM, AND POTENTIAL RESULTANT FIRE, EXPLOSION, AND INJURY OR LOSS OF LIFE TO OCCUPANTS OF VEHICLE OR OTHERS IN THE VICINITY. *TR THE CONSUMER STATED THE VEHICLE LEFT HIS WIFE STRANDED. SHE WAS UNABLE TO STEER OR BRAKE WHILE DRIVING MANY TIMES, THE PREVIOUS YEAR. ON ONE OCCASION WHILE DRIVING, THE ENGINE LIGHT ILLUMINATED, AND THE VEHICLE JUST STOPPED, LEAVING HIS WIFE IN THE MIDDLE OF THE ROAD. THE CONSUMER REPLACED A FAULTY SENSOR. UPDATED 03/27/14

Mileage: 153,000

Oct 29, 2013

WHILE IN FOR REPAIRS, OUR MECHANIC DIAGNOSED THAT THE ENGINE CRADLE OF OUR 2005 CHRYSLER PACIFICA TOURING AWD SPORTS TOURER 4-DR HAS RUSTED ALMOST COMPLETELY THROUGH AND ADVISED THAT THE VEHICLE IS UNSAFE TO DRIVE WITHOUT IMMEDIATE REPAIRS. ACCORDING THE MECHANIC, THE ENGINE CRADLE SUPPORTS BOTH THE ENGINE AND THE FRONT STEERING/SUSPENSION ASSEMBLY COMPONENTS, THAT COULD CAUSE THE DRIVER TO LOSE CONTROL UPON FAILURE, AND CAUSE A CRASH. AFTER CONDUCTING RESEARCH ON VARIOUS WEBSITES, I FOUND THAT NUMEROUS CONSUMERS/OWNERS OF PACIFICA MODELS MANUFACTURED BETWEEN 2004 AND 2006 ARE REPORTING THIS ISSUE AND CHRYSLER IS AWARE OF THIS SPECIFIC PROBLEM AND LISTED IT AS A POSSIBLE DEFECTIVE PART. IN RESPONSE, CHRYSLER HAS ISSUED AN EXTENDED WARRANTY, LIMITED TO CERTAIN STATES (WHICH THEY REFER TO AS 'SALT BELT STATES") COVERING REPAIRS FOR THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE WE PURCHASED IT, EXAMINED AND SUBMITTED A REQUEST TO CHRYSLER FOR COVERAGE, WHICH WAS DENIED. WE WERE TOLD THAT OUR VEHICLE WAS NOT COVERED BECAUSE WE DID NOT LIVE IN ONE OF THESE DEFINED "SALT STATE ZONES". DESPITE OFFERING TO PROVIDE EVIDENCE FROM KYDOT AND LOCAL COUNTY TRANSPORTATION OFFICES VERIFYING THAT OUR AREA DOES IN FACT EXPERIENCE A HIGH VOLUME OF ROADWAY SALT USE, CHRYSLER CONTINUES TO DENY EXTENDING ANY COVERAGE FOR THE AFFECTED VEHICLE. GIVEN THE SERIOUSNESS OF THE PROBLEM, AND THE LARGE NUMBER OF CONSUMERS POTENTIALLY AFFECTED, I WOULD ASK THAT NHTSA & ODI CONDUCT AN INDEPENDENT INVESTIGATION AND NEGOTIATE WITH CHRYSLER TO BROADEN THE COVERAGE TO INCLUDE ANY PACIFICA EXHIBITING SIGNS OF THIS DEFECT. *TR

Mileage: 101,869

Oct 29, 2013

ON OCTOBER 25, 2013, I LEARNED THAT THE ENGINE CRADLE/FRAME ON MY CHRYSLER PACIFICA 2005 WAS SEVERELY RUSTED AND RENDERED THE CAR UNDRIVABLE. DRIVING THE CAR COULD CAUSE THE FRAME TO FAIL AND THERE COULD BE SERIOUS CONSEQUENCES SUCH AS AN ACCIDENT OR HAVING MY ENGINE BASICALLY END UP ON THE STREET. THIS IS UNACCEPTABLE FOR A 2005 VEHICLE WITH NEARLY 80,000 MILES ON IT. THIS CAR HAS BEEN GARAGE KEPT AND DRIVEN AS A FAMILY CAR SINCE IT'S PURCHASE. THE BODY HAS NOT ONE SPECK OF RUST, BUT THE FRAME/CRADLE HAS COMPLETELY RUSTED THROUGH. THIS IS UNACCEPTABLE AND CHRYSLER NEEDS TO STEP UP TO THE PLATE ON THIS FOR VEHICLE OWNERS. *TR

Mileage: 79,900

Oct 29, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME ENGINE CRADLE WAS CORRODED AND THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

Oct 15, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED TO THE VEHICLE AT A LOCAL MECHANIC, HE WAS ADVISED THAT THE FRAME EXHIBITED EXCESSIVE RUST. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

Mileage: 103,000

Sep 24, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE, FRAME AND CROSS MEMBER WAS FOUND TO BE SEVERELY CORRODED WITH HOLES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

Mileage: 130,000

Sep 19, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SHOOK WITH THE ILLUMINATION OF THE ABS LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.... UPDATED 10-17-13 *BF WHEN BRAKING THE CAR STARTED SHAKING. STEERING WAS LOST, AND THE ABS LIGHT ILLUMINATED. UPON INSPECTION IT WAS FOUND THE FRONT ENGINE CRADLE HAD RUSTED SO TO THE POINT THERE WERE BIG HOLES. THE ONLY THING HOLDING THE ENGINE CRADLE TOGETHER WAS THE MOTOR MOUNTS.

Mileage: 130,000

Sep 11, 2013

WAS INFORMED BY OUR MECHANIC THAT THE FRONT CROSSMEMBER/ENGINE CRADLE/K-FRAME HAD RUSTED THROUGH AND THAT THIS WAS A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR VEHICLE. CHRYSLER ISSUED A RECALL DUE TO THIS DEFECT, BUT IT ONLY COVERED MANUFACTURING DATES UP TO MARCH 31, 2004 AND OUR VEHICLE WAS MANUFACTURED IN JUNE OF 2004. I HAVE SEEN THAT THIS CONTINUED TO BE A VERY COMMON PROBLEM WITH VEHICLES AFTER THE MARCH MANUFACTURE DATE AND CALLED CHRYSLER TO SEE WHAT COULD BE DONE AS THIS IS A VERY EXPENSIVE REPAIR OF A KNOWN ISSUE THAT HAD BEEN RECALLED ON OTHER VEHICLES. CHRYSLER STATED THAT THIS WAS NOT COVERED BY RECALL AND THERE WAS NOTHING THEY WERE WILLING TO DO TO ASSIST US. *TR

Mileage: 103,000

Sep 5, 2013

I RECENTLY TOOK MY 2005 CHRYSLER PACFICIA TO THE SHOP TO HAVE THE PULLEYS CHANGED ON THE ENGINE FOR THE SERPENTINE BELT, AND NEW TIRES AND ALIGNMENT. WHEN THE CAR WAS ON THE LIFT, MY MECHANIC POINTED OUT TO ME THAT THE ENGINE CRADLE IS RUSTED AND WILL NEED TO BE REPLACED AT A COST OF $5000. THE CAR ONLY HAS 94K MILES ON IT. THIS SEEMS TO BE A WIDE SPREAD ISSUE. I AM THE 2ND OWNER, THE 1ST WAS A LEASE THROUGH CHRYSLER AND I PURCHASED THE CAR FROM A LOCAL CHRYSLER DEALER IN 2008. GOING TO START CONTACTING CHRYSLER AND THE ATTORNEY GENERALS OFFICE IN MA TO SEE WHAT CAN BE DONE SINCE THERE IS NO RECALL ON THIS. *JB

Mileage: 94,000

Sep 3, 2013

I TOOK MY PACIFICA IN TO GET THE TIRES ROTATED AND WAS TOLD I HAD A CRACKED FRAME AND THEY WOULD NOT ROTATE THEM. I CHECKED TO SEE IF I HAD A RECALL AND I DID NOT. NOW I HAVE A CAR THAT IS WORTH LESS THAN WHAT IT WOULD COST TO FIX IT. JUDGING BY ALL THE COMPLAINTS THIS IS A SERIOUS PROBLEM AND I AM JUST THANKFUL MY FAMILY DIDN'T GET HURT BECAUSE OF IT. I WAS TOLD THE SUBFRAME HOLD THE ENGINE SO IT IS NOT SAFE TO DRIVE BECAUSE OF THE CRACK. *JB

Mileage: 140,000

Sep 3, 2013

2005 CHRYSLER PACIFICA 107000 MILES RUSTED ENGINE CRADLE. GARAGE KEPT AND SERVICED ONLY AT A CHRYSLER DEALERSHIP, SERVICE DEPT NEVER TOLD ME THE ENGINE CRADLE WAS EXTREMELY RUSTED AND CRACKED. AFTER SEVERAL CALLS AND EMAILS TO CHRYSLER CORPORATION THEY REFUSED TO WORK OUT ANY FINANCIAL ASSISTANCE ON REPAIR BILLS.*JB

Mileage: 107,300

Aug 28, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, HE DEPRESSED THE BRAKE PEDAL AND NOTICED A GROWLING SOUND. THE FRONT END BEGAN TO SHIMMY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE SUBFRAME WAS CORRODING FROM THE FRONT PASSENGER'S SIDE WHERE THE AIR CONDITIONER CONDENSATION WOULD DRIP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS AN EXTENDED WARRANTY FOR THE SUBFRAME BUT THE VIN WAS NOT INCLUDED IN THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. *TT

Mileage: 113,000

Aug 22, 2013

LAST YEAR AT TIME OF INSPECTION MY REPAIR GUY SAID THE SUBFRAME LOOKED GOOD - HE HAD SEEN A LOT OF COMPLAINTS ABOUT THEM LATELY. THIS YEAR IS A WHOLE DIFFERENT STORY - THE SUBFRAME IS RUSTING OUT EVEN THOUGH MY CAR HAS THE ELECTRONIC RUST INHIBITOR INSTALLED SINCE I BOUGHT IN 2007. I CALLED TO CHECK MY VIN AND OF COURSE NO RECALLS ARE LISTED. FOR THE AMOUNT OF COMPLAINTS YOU WOULD THINK THAT THEY WOULD REVISIT THIS ISSUE. *TR

Mileage: 134,000

Aug 15, 2013

I WAS TOLD WHEN I TOOK MY CAR IN FOR AN OIL CHANGE THAT THE SUBFRAME WAS RUSTED OUT & THAT THIS WAS A SAFETY ISSUE. I WOULD NEED TO GET THIS FIXED OR THE ENGINE/TRANSMISSION COULD FALL OUT. MY CAR HAS ALWAYS BEEN STORED IN A GARAGE. THERE IS NO WAY A CAR OF THIS CALIBER SHOULD HAVE A PROBLEM LIKE THIS. IT ISN'T EVEN SOMETHING THAT OUR SERVICE GUY HAS SEEN ON VERY OLD CARS. WAS QUOTED @ $4200 FOR NEW ONE & AROUND $1200 FOR USED. MY REPAIR SHOP ORDERED 6 OF THEM BEFORE THEY COULD FIND ONE THAT WASN'T ALSO RUSTED OUT. OF COURSE THEY GOT MORE EXPENSIVE AS IT WENT ALONG. VERY DISAPPOINTED IN CHRYSLER SAYING THAT IT WASN'T COVERED & THEY WOULDN'T STAND BY THERE PRODUCT/DEFECT.

Mileage: 129,820

Jun 17, 2013

SUBFRAME CORROSION - RUST. *TR

Jun 11, 2013

HAD MY SUV SERVICE AT THE DEALER AND THEY TOLD ME THAT THE SUBFRAME IS RUSTED AND HAS TO BE REPLACE THEY ARE CHARGING ME $4,300 I CALL CHRYSLER AND ASK ABOUT ANY RECALL AND THEY TOLD ME THAT MY SUV WAS NOT MADE ON THE RECALL YEAR A CAR SHOULD NOT RUST THAT BAD IN 8 YEARS. *TR

Jun 10, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE ENGINE CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Mileage: 113,000

May 28, 2013

SUBFRAME UNDER ENGINE IS ROTTED OUT. *TR

Mileage: 140,000

May 21, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS CORROSION ON THE FRAME AND THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 137,000.

Mileage: 137,000

May 17, 2013

I BOUGHT THIS VEHICLE IN 2011. WHEN I BROUGHT TO MY MECHANIC FOR AN OIL CHANGE HE TOLD ME MY SUBFRAME (ENGINE CRADLE) WAS SEVERELY RUSTED AND CORRODED AND THAT I PROBABLY WOULDN'T MAKE IT THROUGH THE WINTER...THE PART COST AROUND $1200. ALONE WITHOUT LABOR. I TRIED TO SAVE UP THE MONEY BUT WE JUST COULDN'T DO IT AND WITHIN THE PAST COUPLE MONTHS MY MECHANIC HAS INFORMED ME THAT MY CAR IS NOT SAFE TO DRIVE UNTIL IT IS FIXED. HE ALSO ADVISE TO CHECK FOR A RECALL AND TO CALL CHRYSLER AND SEE WHAT THEY SAY TO DO. THEY SAY THERE WAS A SERVICE BULLETIN FOR THAT MATTER OF THE DEFECTIVE PART BUT ONLY FOR THE MONTH OF FEB 04-MARCH 04 AND MINE WAS MADE IN JUNE 04 AND THAT MY CAR EVEN THOUGH IT HAS THE SAME ISSUE IS EXEMPT FROM THE REPLACEMENT PART. SO I AM PAYING FOR A CAR THAT IS NOT SAFE TO DRIVE BECAUSE OF A DEFECTIVE PART THAT CHRYSLER REFUSES TO HELP ME WITH. IT IS NOT FROM NORMAL WEAR AND TEAR THIS CAR ONLY HAD 62K MILES ON IT WHEN I HAD PURCHASED IT AND MY FIRST OIL CHANGE CAME AT 65K MILES WHEN THE PROBLEM WAS FIRST NOTICED. AFTER RESEARCHING THE INTERNET I FOUND MULTIPLE COMPLAINTS OF THE EXACT SAME THING. I CONTACTED THE ATTORNEY GENERAL AND THEY TRIED THEIR BEST TO HELP BUT BECAUSE MY CAR WAS 7 YEARS OLD IT WAS OUT OF THE WARRANTY TECHNICALLY EVEN THOUGH I STILL HAVE ONLY ABOUT 80K MILES ON IT. I WAS TOLD TO MAKE A COMPLAINT ON HERE IN HOPES OF POSSIBLY JOINING OTHERS TO WHERE THERE MAY END UP HAVING A RECALL ON THIS PART SEEING MY CAR IS NOT SAFE TO DRIVE AT ALL. *TR

Mileage: 65,000

May 14, 2013

TOOK CAR IN FOR ROUTINE OIL CHANGE. CHRYSLER DEALER STATED THAT THE ENGINE CRADLE IS RUSTING OUT AND NEEDS TO BE REPLACE VERY SOON AND IS DANGEROUS TO DRIVE. CHRYSLER HAD A RECALL FOR A SELECT 2004 YEAR CARS FOR THE SAME REASON. WHY HAS THE RECALL NOT BEEN EXTENDED TO INCLUDE A WIDER RANGE OF VINS? I NOTICE ABOUT 1/2 OF THE RECENT COMPLAINTS ARE FOR THE EXACT SAME PROBLEM. *TR

Mileage: 96,000

May 7, 2013

SUB-FRAME IS TOTALLY ROTTED OUT!!!!!!!!!!! *TR

Mileage: 100,000

May 6, 2013

ENGINE CRADLE HAS RUSTED THROUGH AND MADE THE CAR UNSAFE TO OPERATE FOR MY TEENAGE SON. A VERY EXPENSIVE REPLACEMENT IS REQUIRED. STRUCTURAL INTEGRITY SHOULD HAVE A MUCH LONGER LIFETIME. CHRYSLER WAS CONTACTED AND DECLINED THE OPPORTUNITY TO MAKE THINGS RIGHT. *TR

Mileage: 123,236

Apr 26, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS NOTICED THAT THE SUB FRAME WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SUB FRAME WAS SEVERELY RUSTED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Apr 25, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DETERMINED THAT THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME AND FLOOR BOARDS WERE PERFORATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 07/10/13*LJ UPDATED 07/12/2013 *JS

Mileage: 125,000

Apr 25, 2013

I TOOK MY CAR INTO THE DEALER WHERE I PURCHASED IT AND HAVE IT REG. SERVICE I WAS LOOKING TO HAVE A OIL CHANGE AND A STICKER. THEY CHANGED MY OIL 29.00 AND REJECTED MY CAR FOR A ROTTED FRAME AND TOLD I SHOULD NOT DRIVE IT. SERVICE MANAGER ALSO TOLD ME THEY CHRYSLER WOULD PAY FOR THE PART $4500.00 AND LABOR BUT I WAS RESPONSIBLE FOR $300.00 DED. AND ALL THE PARTS THAT NEEDED TO BE REPLACED IF ANY WERE DAMAGED, MOTOR MOUNTS ETC. NO LOANER OR RENTAL THIS WAS NOT MY BAD THE CAR WAS GREAT TILL THAT DAY I HAVE A $5000.00 LOAN AND OVER $5000.00 WORTH OF WORK TO GET A STICKER. WHEN I WENT IN TO SCH. WORK THEY SAID DEAL OFF, PART WAS SENT BACK I CRIED FOR REAL. *TR

Mileage: 129,000

Apr 22, 2013

THE SUBFRAME (WHICH HOLDS UP THE ENGINE) HAS THOROUGHLY RUSTED THROUGH CREATING THE DANGER OF THE ENGINE AND TRANSMISSION FALLING FROM THE FRAME. I AM TOLD THE CAR IS UNSAFE TO DRIVE. CHRYSLER HAS ACKNOWLEDGED A DEFECT IN MATERIALS USED TO CONSTRUCT CARS IN FEBRUARY AND MARCH OF 2004 AND HAS EXTENDED THE WARRANTY TO 150,000 MILES FOR THOSE VEHICLES. AS MINE WAS PRODUCED 4 MONTHS LATER THEY ARE DENYING ANY LIABILITY AND REFUSING ANY ASSISTANCE. THE DEFECT IS IDENTICAL TO ONE THAT IS COVERED ON CARS MADE 4 MONTHS PRIOR , AND THEY HAVE BEEN UNABLE TO PROVIDE ANY DOCUMENTATION SHOWING THE MATERIAL USED ON MY VEHICLE IS NOT FROM THE DEFECTIVE BATCH. I MAY HAVE DEFECTIVE PARTS BUT THEY CANNOT PROVIDE A METHOD TO IDENTIFY THOSE DEFECTIVE PARTS. CHRYSLER IS UNWILLING TO EVEN EXAMINE THE VEHICLE, INSTEAD USING THE VIN AS THEIR ONLY REFERENCE AS TO COVERAGE. I FOUND IT INTERESTING THAT WHEN I REFERENCED OTHERS RECEIVING ASSISTANCE OUTSIDE THE PARAMETERS OF THE EXTENDED WARRANTY I WAS TOLD THAT BASED ON CUSTOMER LOYALTY THERE MAY BE ASSISTANCE FOR SOME BUT IT WAS NOT AVAILABLE TO ME. I AM CONCERNED THAT CUSTOMER LOYALTY PLAYS A ROLE IN THE SAFETY OF THEIR (PAST) CUSTOMERS. I'M NOT SURE HOW MANY PEOPLE EXPECT THEIR FRAME TO FAIL IN 8 YEARS BUT THIS COULD BE A MAJOR SAFETY FACTOR FOR BOTH PASSENGERS AND ANY VEHICLE AROUND THEM WHEN AN ENGINE FALLS FROM A CAR. HOW MANY COMPLAINTS ARE NEEDED BEFORE ACTION IS TAKEN? *TR

Mileage: 97,269

Apr 21, 2013

I OWN A 3005 CHRYSLER PACIFICA THAT HAS BEEN TAKEN REGULARLY TO THE DEALER FOR OIL CHANGES REPAIRS AND REGULAR MAINTENANCE. TODAY MY HUSBAND NOTICED SOME RUSTING OF THE FRAME THAT THE ENGINE SITS IN SO I WENT TO DEALER AND HAD THEM LOOK AT IT AND THEY AGREED AND WERE SURPRISED THAT THIS WAS HAPPENING AND IT SHOULDN'T. I WAS TOLD IT SHOULD BE FIXED IS VERY UNSAFE AND THE COST IS VERY EXPENSIVE. I CALLED CHRYSLER AND THEY SIMPLY SAID SORRY NOT A RECALLED VEHICLE AND THERE IS NOTHING THEY CAN DO. THEY TOLD ME TO FIX IT AND SAVE THE RECEIPT IN CASE THERE IS A FUTURE RECALL. I AM VERY UPSET BY THIS RESPONSE. I AM CONCERNED ABOUT DRIVING MY KIDS AS WELL AS MYSELF ANY WHERE IN A CAR THAT IS UNSAFE AND APPARENTLY OUR SAFETY IS NOT A CONCERN FOR CHRYSLER. I WILL MAKE SURE NO ONE I KNOW BUYS A CAR FROM THIS COMPANY ESPECIALLY AFTER FINDING OUT THAT SO MANY OTHER PACIFICAS HAVE THIS SAME PROBLEM. IT SHOULD HAVE BEEN RECALLED. *TR

Mileage: 132,426

Apr 5, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN STATED THAT THE FRONT OF THE SUB FRAME WAS RUSTED AND CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 110,000. *TR

Mileage: 110,000

Mar 27, 2013

DRIVING DOWN THE STREET AND THE CAR STARTED SHAKING AND THEN SOMETHING SOUNDED LIKE IT SNAPPED AND THE STEERING WHEEL WAS ALMOST LOCKED AND COULD NOT STEER. HAD IT TOWED TO THE MECHANICS AND HE SAID THE UNDER FRAME AND THE BRACKETS ATTACHED FROM THE CHASIS TO THE FRAME HOLDING UP THE ENGINE HAD BROKEN OFF. I GOT HOME LOOKED ONLINE AND FOUND OUT THAT THERE ARE A LOT OF COMPLAINTS ABOUT RUSTING IN THE UNDER FRAME AND THAT IT IS A VERY UNSAFE CONDITION. *TR

Mileage: 116,000

Mar 21, 2013

JUST HAD A STATE INSPECTION AND OIL CHANGE DONE ON MY 2005 PACIFICA. THE TECHNICIAN PUT MY CAR ON A LIFT AND POINTED OUT MULTIPLE AREAS WHERE THE ENGINE CRADLE FRAME IS RUSTING OUT. HE HAD NEVER SEEN ANYTHING LIKE THIS ON A VEHICLE OF THIS AGE. AS IT TURNS OUT, WHILE INVESTIGATING THIS ISSUE ON THE NHTSB AND OTHER WEB SITES, THIS IS A COMMON PROBLEM WITH THE CHRYSLER PACIFICA. AND IS APPARENTLY OF LITTLE CONCERN TO CHRYSLER. THEY HAVE OFFERED SOME PEOPLE HELP AND OTHERS HAVE BEEN TOLD "TOO BAD", BASED ON SOME ARBITRARY MANUFACTURE DATE RANGE. THIS IS EVEN THOUGH THE DEFECT IS THE SAME NO MATTER THE MANUFACTURE DATE. THIS TOTAL DISREGARD FOR THE SAFETY OF THEIR CONSUMERS IS UNBELIEVABLE AND SHOULD NOT BE TOLERATED. WHILE MY CAR HAS PASSED THIS INSPECTION, WITHOUT CORRECTION, IT WILL NEVER PASS AGAIN. THIS WAS NOT A LOW COST VEHICLE AND IF CHRYSLER WAS AWARE OF THIS SAFETY ISSUE WHY WAS I NOT CONTACTED. ARE THEY WAITING FOR SOME KIND OF SERIOUS ACCIDENT WITH INJURIES OR DEATH TO RESPOND PROPERLY? I CONTACTED CHRYSLER ON THIS ISSUE AND WAS TOLD THEY WOULD NOT HELP ME. "THANK YOU FOR CONTACTING THE CHRYSLER CUSTOMER ASSISTANCE CENTER. THANK YOU FOR YOUR RECENT CONTACT REGARDING YOUR VEHICLE. WE FULLY APPRECIATE YOUR CONCERN, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED, HOWEVER, WE ARE UNABLE TO ACCOMMODATE YOUR REQUEST FOR OUT-OF-WARRANTY CONSIDERATION. THE VEHICLE HAS EXCEEDED THE TIME AND/OR MILEAGE LIMITATIONS OF THE WARRANTY (OR WARRANTIES) WE OFFERED ON THE VEHICLE AT THE TIME IT WAS PURCHASED. ALTHOUGH WE ARE UNABLE TO PROVIDE A MORE FAVORABLE REPLY, WE APPRECIATE THE OPPORTUNITY TO REVIEW YOUR REQUEST. THANK YOU AGAIN FOR TAKING THE TIME TO COMMUNICATE WITH US. WE'RE SORRY WE CANNOT PROVIDE A MORE FAVORABLE REPLY THANKS AGAIN FOR YOUR EMAIL." *TR

Mileage: 124,929

Mar 18, 2013

I OWN A 2005 CHRYSLER PACIFICA WITH 126K MILES. I RECENTLY HAD MY TIRES ROTATED AND IT WAS NOTICED THAT I HAD SIGNIFICANT RUSTING ON THE RIGHT FRONT SUBFRAME. THE FRAME IS NOT A MOVING PART AND SHOULD NOT WEAR OUT WITH A NORMAL LIFE EXPECTANCY OF THE CAR. THEY STATED IT IS UNSAFE TO DRIVE AND RECOMMENDED REPLACEMENT. I CALLED CHRYSLER TODAY AND MY VEHICLE IS NOT COVERED EVEN THOUGH THERE HAS BEEN AN EXTENDED WARRANTY ON SOME VEHICLES. I WAS DISAPPOINTED THAT THEY SAID THERE IS NOTHING THEY CAN DO. I POINTED OUT TO THE CUSTOMER SERVICE REP THAT THERE A LOT OF COMPLAINTS NOTED ONLINE AND ON THIS SITE. SHE SAID MY INFORMATION WAS NOTED AND IF I GOT THE VEHICLE FIXED TO KEEP THE RECEIPT IN CASE THE EXTENDED WARRANTY IS BROADENED. I HOPE CHRYSLER LOOKS INTO THIS FURTHER. *TR

Mileage: 126,000

Feb 4, 2013

I HAVE BEEN MADE AWARE OF SEVERE CORROSION AND RUST OF THE FRAME AND CROSS MEMBER OF THIS VEHICLE. IT HAS BEEN PROPERLY MAINTAINED AND SERVICED. ON RESEARCHING THIS PROBLEM ON THE INTERNET. IT APPEARS THAT THIS IS NOT AN ISOLATED INCIDENT BUT A COMMON PROBLEM FOR PACIFICA. CHRYSLER HAS SERVICE BULLETINS ADVISING SERVICE PERSONAL TO LOOK FOR THIS PROBLEM. THERE HAS NOT BEEN A RECALL AND AS A RESULT THEY WILL NOT ASSIST IN THE REPAIR OF THIS VEHICLE. I FEEL THAT IT IS A PRODUCT FLAW AND SHOULD BE ADDRESSED BY CHRYSLER. MUCH LIKE THE RUSTING PROBLEM WITH THE TOYOTA TUNDRA TRUCKS. THIS VEHICLE WAS IN MA FROM 2005 TO 2011 AND NOW IS IN FL. *TR

Mileage: 130,000

Dec 28, 2012

WORKING ON THE CAR NOTICE THE SUBFRAME IS RUSTED THRU ON THS PASSENGER SIDE. THERE ARE MANY ISSUE LOGGED IN ON THE INTERNET WITH THIS PARTICULAR DEFECT. IT IS MY UNDERSTANDING THERE IS A RECALL FOR CERTAIN VINS. MY VEHICLE WAS BUILT ON AUG 20, 2004. AFTER CONTACTING CHRYSLER THEY SAY THE CAR IS COVERED UNDER A EXTENDED WARRANTY. MY PROBLEM IS IF I HADN'T LOOKED UNDER THE CAR THIS ISSUE MAY HAVE LED TO A CATASTROPHIC FAILURE. *TR

Mileage: 113,000

Dec 19, 2012

I TOOK MY CAR INTO A GARAGE IN WATERFORD,CT FOR SUSPENSION PROBLEMS. ON RAISING IT, HE FOUND THAT THE SUB-FRAME IS ROTTING BADLY DUE TO RUST. THERE ARE SEVERAL HOLES IN THE FRAME AND HE TOLD ME IT WAS DANGEROUS TO DRIVE. I CONTACTED DODGE AND THEY HAVE OPENED A CASE - 22909122 THEY ASKED ME TO TAKE IT INTO A CHRYSLER DEALERSHIP WHICH I AM DOING TOMORROW. THEY WILL PASS ON AN INSPECTION REPORT. *TR

Mileage: 127,000

Dec 17, 2012

THE ENGINE CRADLE IS CORRODING AWAY, THERE IS A LARGE SPLIT IN ONE SIDE. CHRYSLER HAS ISSUED A SAFETY RECALL FOR THE SAME YEAR, MAKE AND MODEL CARS FOR THIS KNOWN DEFECT. HOWEVER EVEN THOUGH MY CAR HAS THE VERY SAME DEFECT ITS PARTICULAR VIN IS NOT INCLUDED. *TR

Mileage: 110,000

Dec 3, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A POPPING SOUND FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE SUB FRAME WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS A MANUFACTURER'S RECALL THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

Nov 16, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT BUMPER BECAME DETACHED FROM THE VEHICLE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND NOTICED DAMAGE TO THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC FOR REPAIRS AFTER THE INSURANCE COMPANY INSPECTED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COVERED THE BUMPER REPAIR BUT DID NOT COVER THE REPLACEMENT OF THE TIRES. ADDITIONALLY, THE FRONT DRIVER AND PASSENGER SIDE POWER SEAT ADJUSTMENT SWITCHES WOULD NOT FUNCTION. THE TECHNICIAN ADVISED THE CONTACT THAT THE WIRING HAD TO BE CLEANED. THE WIRING WAS CLEANED BUT THE FAILURE CONTINUED. THE BUMPER DAMAGE WAS REPAIRED BUT THE POWER SEAT SWITCH WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

Nov 6, 2012 Crash

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THE VEHICLE WAS TAKEN FOR A ROUTINE INSPECTION WHEN HE WAS INFORMED THAT THE FRONT SUB FRAME HAD BECOME RUSTED AND CORRODED. THE DEALER WAS NOTIFIED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE OR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Oct 8, 2012

EXPERIENCING A VIBRATION/SHAKING IN THE FRONT END OF THE VEHICLE. BROUGHT THE VEHICLE TO MY LOCAL MECHANIC AND IT WAS DISCOVERED THAT THE K-FRAME ASSEMBLY THAT HOLDS THE ENGINE IS COMPLETELY ROTTED OUT. MY MECHANIC ADVISED ME THAT THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE COVERED BY A RECENT TSB PUT OUT BY CHRYSLER ON 3/16/12, NUMBER 13-001-12. HOWEVER, UPON READING THE TSB, IT ONLY COVERS THOSE VEHICLES MADE FROM 2/23/04 - 3/31/04. MY VEHICLE WAS MANUFACTURED IN MAY 2004. I CALLED CHRYSLER DIRECTLY AND THEY TOLD ME BECAUSE I WAS THE THIRD OWNER OF THE VEHICLE AND THEY DIDN'T KNOW HOW THE VEHICLE WAS TREATED AND BECAUSE OF THE HIGH MILEAGE, THEY WOULD NOT ASSIST ME IN ANY WAY. I FILED A REPORT WITH THE NH ATTORNEY GENERAL'S OFFICE. I THEN RECEIVED A PHONE CALL FROM CHRYSLER'S CLAIMS INVESTIGATION DIVISION. THEY OFFERED TO PAY FOR ONE PART WHICH COST $1,550 (FRONT CROSS MEMBER). I DID NOT ACCEPT HER OFFER AS THE COST TO REPAIR MY VEHICLE IN FULL WITH ALL NECESSARY PARTS AND LABOR TOTALS $2,362.07. MY CLAIM WAS THEN REFERRED TO THE CHRYSLER BUSINESS CENTER WHO WOULD MAKE A FINAL DECISION AS TO WHETHER OR NOT THEY WOULD REPAIR MY VEHICLE. I EMPHASIZED THAT THIS WAS DEEMED A SAFETY ISSUE BY MY MECHANIC. I ALSO SPOKE WITH A LOCAL CHRYSLER SERVICE CENTER AND THEY INFORMED ME THAT THEY HAD SEEN 6 OF THESE SAME REPAIRS ON MY EXACT VEHICLE WITHIN THE PAST 12 MONTHS AND THAT THIS SHOULD BE DEEMED A RECALL THROUGH THE MANUFACTURER. ON SEPTEMBER 24, 2012, I RECEIVED A COPY OF A LETTER FROM CHRYSLER TO THE NH ATTORNEY GENERAL'S OFFICE STATING THAT MY VEHICLE WAS "PURCHASED USED AND IS BEYOND ANY WARRANTY ON THE VEHICLE. AS SUCH CHRYSLER GROUP LLC WILL NOT BE PARTICIPATING IN ANY REPAIR CONSIDERATION. *TR

Mileage: 106,071

Oct 1, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING A STATE INSPECTION PERFORMED ON THE VEHICLE SHE WAS NOTIFIED THAT THE ENGINE CRADLE WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO VERIFIED THE FAILURE AND STATED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000. ..UPDATED 05/10/13 *BF UPDATED 05/31/2013 *JS

Mileage: 76,000

Sep 6, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING, A RATTLE NOISE COULD BE HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 116,000.

Mileage: 116,000

Aug 28, 2012

MY VERY WELL KEPT 2005 PACIFICA FAILED INSPECTION AT MY LOCAL MECHANIC DUE TO A COMPLETELY ROTTED CROSS MEMBER FRAME. SUBSTANTIAL ROTTING IN MULTIPLE SPOTS. MANY HOLES. TOOK CAR TO CHRYSLER DEALER AND THEY INSPECTED CAR AND TOLD ME THEY HAD NEVER SEEN A WORSE FRAME. QUOTED ME IN WRITING, $5779.98 TO REPAIR!!! OPENED A CASE WITH CHRYSLER TO FIND OUT IF THEY WOULD DO ANYTHING FOR ME. YEA RIGHT. THEY EVEN WENT AS FAR AS TO SAY THE DEALER SAID THEY ONLY GAVE ME A PARTS LIST, NOT A QUOTE. LIARS! SAID IT WAS NORMAL WEAR AND TEAR IN NEW YORK. CARS BUILT FROM 2/23/04-3/31/04 WERE GIVEN AN EXTENSION TO 150,000 MILES WARRANTY FOR SUCH PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM AND ARE NOT TAKING RESPONSIBILITY FOR IT. NEEDS TO BE A RECALL! I AM GOING TO REPAIR WITH USED CROSS MEMBER FOR 1500.00 AND I'M SELLING IT AFTERWARDS. DO NOT WANT ANY PART OF CHRYSLER AGAIN! *TR

Mileage: 116,000

Aug 2, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR AN INSPECTION. THE INSPECTOR STATED THAT THE ENTIRE FRAME WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 149,000.

Mileage: 148,000

Jul 18, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EMIT A LOUD CLUNKING SOUND AND IT WOULD VIBRATE. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO DIAGNOSED THAT THE MOTOR MOUNTS WERE CORRODED AND HAD DEVELOPED A CRACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 45,000.

Mileage: 45,000

May 25, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY SHOOK WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE AND THE SUB-FRAME WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

May 23, 2012

PAINT HAS BLISTERED ON PASSENGER SIDE REAR DOOR AS WELL AS PASSENGER SIDE REAR QUARTER PANEL.CHRYSLER SAYS OUT OF WARRANTY WILL NOT REPAINT. *TT

Mileage: 76,000

May 7, 2012

SUB FRAME RUSTED OUT, DECLARED UNSAFE TO DRIVE. *TR

Mar 6, 2012

MAY 2011 NOTICE PAINT HAS BLISTERED ON PASSENGER SIDE REAR DOOR AS WELL AS PASSENGER SIDE REAR QUARTER PANEL. CHRYSLER SAID OUT OF WARRANTY, NO HELP. *TR

Mileage: 76,000

Jan 2, 2012

FRONT SUB-FRAME FOUND SIGNIFICANTLY RUSTED, COMPLETE PERFORATION ON THE PASSENGER SIDE FOR ALMOST 6 INCHES, SEVERAL HOLES ON THE DRIVERS SIDE. VEHICLE WILL NOT PASS PA STATE SAFETY INSPECTION. CHRYSLER SAYS NOTHING THEY CAN DO BECAUSE OF MILEAGE, DEALER SAYS IT IS NOT THEIR FAULT AS IT IS A FACTORY DEFECT. LEFT WITH AN UNSAFE, ILLEGAL VEHICLE AFTER ONLY 2 CAR PAYMENTS. *TR

Mileage: 124,000

Dec 19, 2011

BROUGHT THE CAR IN FOR OIL CHANGE AND MECHANIC NOTICED THE RUST THRU THE FRAME. WE CONTACTED A LOCAL DEALER AND THEY WOULD NOT COVER THE DEFECT. I DID HEAR THAT CHRYSLER KNOWS OF THE ISSUE AND HAS EXTENDED VEHICLE WARRANTIES TO 150,000 MILES AND REPAIRED THE FRAME DAMAGE. HOW DO I GET THIS REPAIRED? THIS SHOULD BE RECALLED FOR SAFETY ISSUE. *TR

Mileage: 100,350

Nov 14, 2011

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 10 MPH WHEN THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS CONFIRMED THAT THERE WAS CORROSION NEAR THE ENGINE CRADLE AND MOTOR MOUNTS. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000 AND THE CURRENT MILEAGE WAS 112,000.

Mileage: 109,000

Nov 4, 2011

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR AN OIL CHANGE WHEN HE WAS INFORMED THAT THE ENGINE CRADLE WAS CORRODED AND A NEW FRAME WAS NECESSARY TO DEEM THE VEHICLE SAFE TO DRIVE. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 120,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Mileage: 90,000

Nov 4, 2011

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, HE WAS ADVISED BY A MECHANIC THAT THE ENGINE CRADLE WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. UPDATED 11/14/11 *BF UPDATED 11/21/11

Mileage: 130,000

Sep 12, 2011

TOOK THE CAR TO LOCAL CHRYSLER DEALER (BOURNIVAL CHRYSLER JEEP, YORK, ME) FOR ANNUAL INSPECTION. WAS TOLD CAR COULD NOT BE INSPECTED BECAUSE THE FRONT CROSS MEMBER HAD RUSTED THROUGH IN SPOTS.(CAR HAD BEEN INSPECTED AT THE SAME FACILITY A YEAR AGO AND NO PROBLEM WAS FOUND) THE PROBLEM WAS CONFIRMED BY AN INDEPENDENT MECHANIC. CAR HAS 91,500 MILES. I HAVE READ OF CHRYSLER OFFERING A 10-YEAR, 100,000 WARRANTY ON THIS PROBLEM BUT NEITHER THE SERVICE MANAGER NOR NHTSA COULD CONFIRM. THERE ARE DOZENS OF INSTANCES OF THIS PROBLEM, BOTH IN THE UNITED STATES AND CANADA LISTED ON EDMUNDS (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EC024/258). THIS IS A DANGEROUS SITUATION THAT SHOULD BE CLEARED UP BY CHRYSLER. *TR

Aug 16, 2011

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, WHEN HE WAS INFORMED THAT THE ENGINE CRADLE WAS SUFFERING FROM SEVERE RUST AND CORROSION. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 110,849.

Mileage: 110,849

Jun 15, 2011

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE SUB-FRAME HAD A FIST SIZE HOLE THAT HAS COMPLETELY COVERED WITH RUST. UPON DRIVING AT LOW SPEEDS HE NOTICED THAT THE ENGINE WOULD SHAKE AS IF IT WERE GOING TO FALL OUT OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED HIM THAT THEY WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

Mileage: 137,000

Jun 6, 2011

SIX INCH CRACK DUE TO CORROSION IN RIGHT-SIDE SUBFRAME/ENGINE CRADLE. SUSPENSION AND STEERING ANCHORAGE POINTS AS WELL AS ENGINE MOUNT AFFECTED; WAS TOLD BY INSPECTING MECHANIC THAT CAR IS UNSAFE TO DRIVE. *TR

Mileage: 89,000

Jun 1, 2011

TL*THE CONTACTS OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ABS INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT PANEL INTERMITTENTLY AND THE VEHICLE WOULD HESITATE TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC DIAGNOSED THAT THE ANTI LOCK BRAKE MODULE CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 100,000. THE CONSUMER STATED THE ABS LIGHT ILLUMINATED AND THE BRAKES WENT DOWN TO THE FLOOR WHEN APPLIED. THE CONSUMER STATED THE BRAKE MUST BE PUMPED PRIOR TO STOPPING. THE BRAKES WOULD SOMETIMES CATCH WHEN APPLIED AND LOCK UP. THE BRAKE PADS AND SENSORS WERE REPLACED. THE VEHICLE WOULD STALL UPON ACCELERATION AND THERE WAS A SLIGHT KICK COMING FROM THE FROM THE FRONT OF THE VEHICLE. THE FRONT BUMPER WAS LOOSE. ALSO, THERE WAS AN ELECTRICAL ISSUE UNDERNEATH THE ASHTRAY; THE PLASTIC SHOWED SIGNS OF MELTING AND THE LEATHER ON THE DASHBOARD SHOWED SIGNS OF BEING PARCHED OR SMOKED. THE SHIFT GEAR WOULD SOMETIMES BE TOO HOT TO TOUCH. UPDATED 09/07/11

Mileage: 55,000

Jan 12, 2011

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE INSPECTED BY AN AUTHORIZED DEALER, THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE WAS SEVERELY RUSTED AND THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT SHE HAD HEARD NOISES FROM THE ENGINE IN THE MONTHS LEADING UP TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.

Mileage: 62,000

Jun 4, 2010

WE PURCHASED OUR 2005 CHRYSLER PACIFICA IN MAY 2005. AFTER DRIVING ABOUT 15,000 MILES WE STARTED TO NOTICE A CLUNKING SOUND WHEN CORNERING WHILE BRAKING, OR STARTING OUT FROM A STOPPED POSITION. WE WENT BACK TO THE DEALERSHIP AND WERE TOLD THAT IT WAS NORMAL MOVEMENT FOR THE PACIFICA. WE HAD THE PACIFICA LOOKED AT BY THE DEALERSHIP OVER 5 TIMES WITH THE SAME RESPONSE. THE ISSUE PROGRESSIVELY GOT WORSE AND NOW THE VEHICLE SHAKES WHEN CHANGING GEARS, CORNERING, STOPPING, STARTING, OR HITTING POTHOLES. WE WENT TO ANOTHER DEALERSHIP AFTER MOVING AND IN MARCH 2010 WE WERE TOLD THAT THE ENGINE MOTOR MOUNTS WERE BAD AND WERE CAUSING THE ISSUE WE ARE EXPERIENCING. THE DEALERSHIP OFFERED TO REPLACE THEM ALL FOR $2500, WHICH WAS OUT OF OUR BUDGET SO WAS NOT COMPLETED. WE WERE ALSO INFORMED THAT THE SWAYBAR ENDPOINTS MIGHT BE BAD AS WELL AND COULD BE REPLACED FOR ADDITIONAL COST. WE DRIVE UNDER NORMAL CONDITIONS AND THIS TYPE OF PROBLEM SHOULD NEVER SURFACE ON A VEHICLE UNDER THESE CONDITIONS. WE WERE INFORMED THAT THE MOTOR COULD SEPARATE FROM THE FRAME IN AN ACCIDENT AND CAUSE SERIOUS INJURY. I FEEL IT IS UNREASONABLE TO HAVE THE CONSUMER PAY FOR A MANUFACTURING DEFECT SUCH AS THIS. THERE WERE SEVERAL THOUSAND MOTOR MOUNTS ON BACK ORDER IN 2009 LEADING ME TO BELIEVE THAT THE PROBLEM IS WIDER SPREAD THAN JUST A FEW ISOLATED INCIDENTS. HOPEFULLY THIS INFORMATION WILL PROMPT RESEARCH AND ACTION ON BEHALF OF THE SAFETY OF DRIVERS AS WELL AS END CONSUMERS. THANK YOU FOR YOUR TIME. *TR

Mileage: 15,000

May 27, 2010

2005 CHRYSLER PACIFICA. CONSUMER STATES EXTENSIVE UNIBODY RUST ON VEHICLE *TGW AN AUTO BODY EXPERT INFORMED THE CONSUMER THE RUST WAS COMING FROM THE INSIDE OF THE UNISIDE ROCKER PANEL AND BOTH UNISIDES NEEDED TO BE REPLACED. *JB

Apr 20, 2010

I WENT TO A LOCAL SERVICE/REPAIR FACILITY AND WAS TOLD THAT THE FRONT MOTOR MOUNT ON MY 2005 CHRYSLER PACIFICA NEEDS TO BE REPLACED. UPON SOME RESEARCH ON-LINE, I NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR

Mileage: 82,530

Mar 16, 2009

I HAVE SUSPICION THAT THE 2005 CHRYSLER PACIFICA'S MOTOR MOUNTS ARE BELOW EXPECTED STANDARDS. I MONITOR MY VEHICLES FOR COMPLAINTS AND RECALLS TO INSURE THAT IF I HAVE TO HAVE WORK DONE ON MY CARS IT IS FOR EXPECTED WEAR AND TEAR OF ANY VEHICLE. IT IS THROUGH THIS MONITORING THAT I HAVE NOTICED THAT I AM NOT THE ONLY PERSON TO EXPERIENCE WHAT SOUNDS LIKE SUBSTANDARD MOTOR MOUNTS. THIS HAS BEEN MY 1ST VEHICLE OF ANY KIND TO REQUIRE REPLACEMENT MOTOR MOUNTS.MY 2005 PACIFICA WITH 73K MILES HAS HAD TO HAVE BOTH MOTOR MOUNTS REPLACED. IT SEEMS THAT BEFORE THEY WERE REPLACE THEY WERE NO LONGER FUNCTIONING AND THE MOTOR WAS BEING HELD IN PLACE BY 3 OTHER MINOR MOUNTS. APPARENTLY, THE BACKORDER IS SO BAD THAT IT COULD NOT BE GUARANTEED WITHIN 2 MONTHS. I HAD TO ORDER THEM THROUGH A 3RD PARTY IN ORDER TO REPLACE BEFORE ANY MAJOR DAMAGE WAS CAUSED. THIS RAISES RED FLAGS: ARE THESE FAULTY MOUNTS? DO THEY NO LONGER MAKE THESE MOUNTS FOR OTHER VEHICLES? IF SO, IS IT DUE TO SUBSTANDARD DESIGN? WHY HAS THERE NOT BEEN AN INVESTIGATION? *TR

Mileage: 75,000

May 1, 2008

I PURCHASED MY 05 PACIFICA IN JUNE OF 05. I WAS NOT IN ANY MAJOR ACCIDENTS BUT WHEN I TOOK MY VEHICLE IN TO THE DEALER FOR THE INSPECTION I WAS TOLD THE FRAME NEEDED TO BE REPLACED AND THEY RED FLAGGED MY VIN#. I TOOK FOR A 2ND OPINION AND WAS TOLD THE INFORMATION THE DEALER PUT ON THE ESTIMATE WAS SOMEWHAT ACCURATE...I DID CONTACT MY INSURANCE COMPANY AND HAD ALL OF THE REPAIRS, PAID MY DEDUCTIBLE BUT AM WONDERING HOW MANY OF THIS VEHICLE HAD THIS PROBLEM? ALSO SHOULDN'T THIS HAVE BEEN COVERED UNDER WARRANTY...I WAS TOLD NO BY THE DEALER?

Mileage: 24,500

Apr 18, 2008

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. EVER SINCE THE VEHICLE WAS PURCHASED, THE AIR BAG SENSOR FAILS TO ACTIVATE WHEN AN OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT, REGARDLESS OF THEIR WEIGHT. THE DEALER STATED THAT THERE ARE TWO SENSORS IN THE SEAT THAT COULD NOT BE REPAIRED OR REPLACED BECAUSE THAT IS HOW THEY WERE DESIGNED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 5/19/08 *CN THE CONSUMER ALSO COPLAINED ABOUT WIND NOISE. UPDATED

Mileage: 28,000

Jan 26, 2008

TRAVELING AT HIGHWAY SPEEDS THE SUNROOF GLASS WAS PARTIALLY SEPARATED FROM THE MOUNTING FRAME. THE GLASS WAS VERTICAL IN THE AIR STREAM UNTIL THE CAR WAS MOVED TO THE SIDE OF THE ROAD. THE GLASS WAS FULLY REMOVED AND TAKEN TO A GLASS REPAIR SHOP TO REATTACH TO THE MOUNTING FRAME. *TR

Mileage: 34,200

Dec 17, 2007 Crash

TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE WINDOWS AND MIRRORS ARE TOO SMALL AND OBSTRUCT VISIBILITY. WHILE BACKING OUT OF THE DRIVEWAY, SHE STRUCK ANOTHER VEHICLE. SHE HAS STRUCK THREE VEHICLES AND BELIEVES THAT THE LACK OF VISIBILITY IS THE CAUSE. THE SPEED, POWERTRAIN, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 22,599 UPDATED 03-05-08 *BF. UPDATED 03/05/08 *TR

Oct 17, 2007

FRONT LOWER BUMPER ON 2005 CHRYSLER PACIFICA FELL OFF WHILE TRAVELING ON FLORIDA TURNPIKE. HEARD LOUD THUD WHILE DRIVING, RUNNING OVER SOMETHING ROUGH. ROAD AHEAD WAS CLEAR, IN REAR VIEW MIRROR SAW DARK STRIP BEING RUN OVER BY NUMEROUS CARS. WONDERED HOW I MISSED SEEING SOMETHING SO BIG. THIRTY MILES LATER WE STOPPED. LOOKED AT THE FRONT OF THE CAR, AND REALIZED IT WAS OUR LOWER BUMPER. THANK GOD WE WERE NOT KILLED, NOR WAS ANYONE BEHIND US. CHRYSLER SERVICE HAS BEEN NOTIFIED, LOOKED AT CAR. SAID, SORRY, WE CAN DO NOTHING, THE PART IS MISSING. SEARCHED INTERNET, FOUND 5 OTHER CASES OF FRONT LOWER BUMPERS FALLING OFF PACIFICA'S WHILE DRIVING. CAR ONLY HAS 26,934 MILES ON IT. NOW CHRYSLER WANTS $ 811.- TO FIX THE PROBLEM? AS I SAID, THANK GOD NOBODY WAS KILLED. NOTHING DONE TO FIX OR REPLACE PART. AFRAID TO PUT IT BACK ON THE VEHICLE UNLESS IT HAPPENS AGAIN WITH DIRE CONSEQUENCES. *JB

Mileage: 26,400

Sep 5, 2007

TODAY I TOOK MY 2005 CHRYSLER PACIFICA INTO THE SHOP FOR NEW TIRES, I WAS TOLD THEY COULD NOT DO AN ALIGNMENT BECAUSE THE TIE RODS LOOKED BAD AND TO TAKE IT TO THE DEALER, I DID. I THEN FOUND OUT FROM MY LOCAL DEALER THAT UNFORTUNATELY THAT IS ALL THEY SEE IS CHRYSLER PACIFICAS...MY CAR HAS LESS THAN 45K MILES AND I HAVE BEEN TOLD THAT THE ENTIRE FRONT END SUSPENSION IS WORTHLESS AND RIGHT NOW I HAVE BAD GEAR BOXES, A BROKEN ENGINE MOUNT, AND CAN COUNT ON HAVING FRONT AXEL PROBLEMS AS WELL. THE DEALER ALSO HAD A 2004 BROUGHT IN TODAY AND THAT CAR AND MINE WERE RAISED UP AND THE REPAIR MEN SHOWED ME AND EVERYONE ELSE AROUND THE IDENTICAL PROBLEMS ON BOTH CARS. *TR

Jun 21, 2007

I HAVE A 2005 CHRYSLER PACIFICA AND WHILE DRIVING ON THE INTERSTATE THE AIR JAM DROPPED OFF OF THE VEHICLE AND I RAN OVER IT. AT THIS TIME I WAS GOING THE POSTED SPEED AND THERE WAS NO WEATHER CONDITIONS (HEAVY SNOW OR RAIN) WHICH COULD POSSIBLY CAUSE THE AIR JAM TO DROP. FORTUNATELY THERE WAS NO HARM DONE TO EITHER MYSELF, MY PASSENGERS OR THE OTHER VEHICLES NEARBY. A COUNTY SHERIFF'S DEPUTY HAD FOUND THE PART ON THE HIGHWAY AND REMOVED IT IMMEDIATELY BECAUSE IT WAS TECHNICALLY IN A CONSTRUCTION ZONE, THEN THE PART WAS DISPOSED. MY CONCERN IS OF THE AIR JAM/GUARD COMING OFF WITHOUT THE VEHICLE HAVING BEEN HIT OR AFFECTED BY ANY OTHER TRAUMA. THE DEALER/MANUFACTURER WOULD NOT COVER THIS UNDER THE VEHICLE WARANTY BECAUSE I WAS UNABLE TO PRODUCE THE PART WHICH WAS DISPOSED OF, WHICH - THEY CLAIM - MADE IT DIFFICULT TO DETERMINE IF IT WAS A DEFECT, OR NOT. THE DEALER ALSO MADE NO ATTEMPT TO INVESTIGATE THE INCIDENT, ASSUMING I WAS AT FAULT. I EVENTUALLY BROUGHT MY VEHICLE INTO A BODY SHOP WHERE THEY REPLACED A GREAT DEAL OF THE OF PARTS TO THE VEHICLE. THESE ARE AS FOLLOWS; ONE FRONT BUMPER COVER, ONE RET. BUMPER COVER, ONE LICENSE BRACKET, ONE FOG LAMP HARNESS, TWO FOG LAMPS, TWO FOG LAMP CLIPS, TWO INNER FENDERS. ALTHOUGH ALL OF THESE COMPONENTS WERE EVENTUALLY LOCATED, SOME PARTS WERE OBSOLETE WHICH REQUIRED REPLACEMENTS.

Dec 4, 2006

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, THE FRONT PASSENGER SIDE DOOR OPENED. THE DOOR WAS LOCKED BUT THE DOOR LIGHT THAT SIGNALED THE DOOR WAS OPEN WAS ILLUMINATED. THIS WAS THE FIRST INCIDENT WITH THE VEHICLE, WHICH ALSO HAVE HAD AN ENGINE THAT STALLED. THE ENGINE FAILURE LIGHT ALERTED THE CONTACT FOR THE ENGINE PROBLEM. THE ABS LIGHT ALSO ALERTED THE CONTACT FOR THE BRAKES FAILURE; THE SENSORS WERE REPLACED. THE DEALERSHIP HAD HONORED THE EXTENDED WARRANTY BUT THE CONTACT WAS VERY UPSET BECAUSE OF THE SIX TIMES THE VEHICLE HAD TO BE TAKEN TO THE DEALERSHIP.

Mileage: 15,500

Jun 7, 2006

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THE FRONT BUMPER CAME LOOSE IN THE MIDDLE AND SCRAPED THE GROUND AND FRONT TIRES. THE VEHICLE WAS STOPPED WITHOUT INCIDENT AND THE BUMPER WAS PUT BACK ONTO THE BRACKETS THAT HOLD IT IN PLACE. THE DEALER WAS CONTACT AND STATED DRIVE IT IN FOR INSPECTION. UPON INSPECTION THE DEALER STATED IT WAS NOT UNDER WARNING AND WOULD NOT REPAIR. WHILE DRIVING FROM THE DEALER THE BUMPER CAME LOOSE AGAIN, CAUSING THE SAME PROBLEM. THE DEALER WAS CONTACTED AGAIN AND NOW WAITING FOR THE PARTS.

Mileage: 93,698

May 31, 2006

AT ABOUT 6:00 PM ON WEDNESDAY, MAY 31, 2006, OUR 2005 CHRYSLER PACIFICA WAS PARKED IN OUR DRIVEWAY. IT HAD BEEN DRIVEN TO AND FROM MY WORK PLACE (ABOUT 44 MILES ROUND TRIP) THAT DAY, WITHOUT ANY PROBLEMS. WEATHER WAS ABOUT 72 DEGREES WITH SUN AND LOW HUMIDITY. THE CAR'S TWO FRONT WINDOWS AND THE SUNROOF WERE OPEN TO LET IN AIR. WHILE WE WERE IN THE HOUSE, WE HEARD A NOISE. UPON INVESTIGATION, WE FOUND THAT THE GLASS PORTION OF THE PACIFICA'S REAR LIFTGATE HAD A HOLE ABOUT THE SIZE OF A SOCCER BALL IN IT AND THAT THE SURROUNDING GLASS HAD SHATTERED, BUT HAD NOT YET FALLEN OFF THE VEHICLE. THERE WAS NO ONE AROUND THE VEHICLE AND THERE WAS NO GOLF BALL, BASEBALL BAT, ETC ON OR IN THE VEHICLE WHICH WOULD HAVE INDICATED HOW THE GLASS HAD BROKEN. THE DEALER WILL BE CONTACTED AS TO REPAIR OF THE LIFTGATE WINDOW. PICTURES WERE TAKEN OF THE DAMAGE. *JB

Mileage: 26,468

Oct 4, 2005

DT: NOTICED ON SEPTEMBER 1, 2005 THAT THE PASSENGER'S SIDE OF VEHICLE WAS HIGHER THAN THE DRIVER'S SIDE. THIS CAUSES THE VEHICLE TO PULL TO DRIVER'S SIDE. THE DEALERSHIP CHECKED THE VEHICLE. THEY MEASURED AND COMPARED IT TO A FLOOR MODEL, AND THEY SAID IT WAS THE SAME SIZE. THEN, HAD THE VEHICLE CHECKED AT A LOCAL MECHANIC, AND THEY MEASURED IT, AND DETERMINED IT WAS AN INCH HIGHER ON THE PASSENGER'S SIDE. CONTACTED THE MANUFACTURER, AND THEY ADVISED THE CONSUMER TO MAKE ARRANGEMENTS WITH THE DEALER . BUT WHEN THE CONSUMER CALLED THE DEALER THEY DID NOT KNOW HOW TO FIX IT. *AK

Jun 23, 2005

I WAS DRIVING ON A FREEWAY WHEN MY LOWER BUMPER FELL OFF FOR NO REASON AND LEFT MY VEHICLE BUMPERLESS. WENT TO THE DEALERSHIP, THEY WANT ME TO PAY FOR THE EXPENSES, SAY ITS MY FAUTL. THIS IS A BRANK NEW VEHICLE, I HAD IT SINCE DEC. OF 2004, ALSO I'VE SEEN 3 DIFFERENT PACIFICA'S WITHOUT THE LOWER BUMPER'S ON THE STREET IN THE PAST COUPLE OF MONTHS. THE PROBLEM IS NOT BEING RESOLVED.

Jun 14, 2005

POPPING/CLICKING UPON TURNING, STOPPING, TAKING OFF- HAD CAR JUST 2 DAYS AND HAD TO BRING BACK TO DEALER- READ ALL OF THE SERVICE BULLETINS, AND SAFETY RECALLS, DEFECTS AND COMPLAINTS - FOUND IT TO BE THE POWER TRANSFER UNIT - PTU - SEEMS THAT THIS IS A PROBLEM WITH 2005 PACIFICIA'S. DEALER HAD 3 DAYS. INTERNAL SIDE MOLDING ON PSG 2ND DOOR DEFECTIVE / PULLING AWAY FROM FRAME / EXTERIOR BACK BLACK PANELS FADED ALREADY/ WET CARPET ON DRIVERSIDE FLOOR - SMELLS/MILDEW CAR IS NEW!

Mileage: 3,804