2017 CHRYSLER PACIFICA Electrical System Problems

I am reporting a serious safety issue with my 2017 Chrysler Pacifica, purchased in February 2024. The vehicle experiences repeated drivetrain shutdowns and unsafe operation due to confirmed failures in the transmission control module and valve body, diagnosed by Chrysler Dodge Jeep in North Las Vegas, Nevada. These malfunctions prevent proper gear engagement while driving, creating a significant risk to myself, my five children, and others on the road. Multiple dashboard warnings—including “Service Electronic Stability Control,” “Park Sense Unavailable,” “Park Brake Temporarily Unavailable,” “Blindspot Alert Temporarily Unavailable,” “Service Trance Stop Safety Shut Off Engine to Engage Park,” and “Accessible Cruise Control Unavailable”—have appeared intermittently since purchase. Dealer inspections and diagnostic reports confirm the problem, but repair costs exceed the vehicle’s value, leaving the issue unresolved. This ongoing safety hazard requires immediate investigation to prevent potential harm to passengers and other drivers.

This is a complaint regarding an inadequate recall remedy for Recall Z75 (NHTSA 24V-538). The manufacturer's software update rendered my 2017 Pacifica Hybrid inoperable due to DTC P0C77. While the battery was ultimately replaced under warranty, the manufacturer is refusing to reimburse $1,948.74 in rental expenses despite a prior verbal commitment to do so. This constitutes a failure to provide a 'free and effective remedy' as required by federal law for safety recalls.

We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for about 6 of them. 1- About 3 weeks after the purchase it shut off while I was driving on the highway. We then took it to the dealership in Jasper, Ga bc the error code said the pcm needed to be reset. They couldn’t get it to reset so they embarked on a diagnostic that took 3 months to discover the fuel pump was “too small”. The dealership repair guy assured us this was a solve to the issue, they’re tech put 200 miles on it an had no issues. 2- The day we got it back the check engine light came on and while going around a curve to the right, the wheel locked up on me and almost drove me into a mailbox. We turned around and went right back to the dealership. They had it for another couple weeks and told us we needed a new rack and pinion. We couldn’t afford the $6000 they wanted to fix that. So we then called the guy we bought it from and he had a local repair shop take a look and they replaced some parts on the rack and said it was good to go. 3- got it back and the check engine came on again, they code said pcm needed to be reset. We couldn’t get the dealership to call us back so we went to the local shop o’reileys recommended and they deducted some gauges needed to be replaced. 4- within a couple weeks the van was sputtering and cutting off again, we took it back to the local shop and the only thing they could think to do was change the auxiliary battery. 5- we’ve had it for about 2 weeks… 2 days again I went to start it up and it cut off. I had to wait a few minutes to try again and it started. Then yesterday while driving we stopped a red light and something popped and the dash lit up with errors and a grinding noise started. We went to accelerate to turn and started rolling backwards while in drive. We slammed on the brakes, turned the cautions on and put it in park and still rolled backwards. We had to get a tow back to the local shop.

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

I had the recall for 73B performed in mid October to my 2017 EV/Hybrid Pacifica- 2017 and only 67K miles. No issues before. Since the recall service I’ve brought it in twice with the same problems stating Hybrid Battery needs conditioning/service. I suspect it’s the recall update that has caused all types of issues. I did go to auto zone before I brought the vehicle in just this Monday to get the codes. U0412, P1A29, P0A7F- invalid Data received from Battery energy control Module A - Lost communication with Hybrid Battery Pack Sensor Module- A Deterioration. If you google 73B recall service problems on Chrysler Pacifica - the following appears: Failure to charge and engine light: Some owners have reported that the vehicle no longer charges after the recall service and has a check engine light, with error codes like P0A0A (High Voltage System Interlock Circuit) and P0A7F (Hybrid/EV Battery Pack Deterioration), says Reddit users. Intermittent check engine light: Other owners have noted the check engine light comes on intermittently after the recall service, sometimes disappearing on its own. Battery concerns: Some owners who already had issues with the battery before the recall now report that the recall service did not resolve their problems, and a new, more significant battery issue may have developed. It appears that the issue with the Hybrid battery is not being resolved and the service recall for 73B amplifies issues for the Hybrid Pacifica Models. It may be a ploy from Chrysler for owners to get “rid,” of our vans. I’m contacting the lawyers of the class action lawsuit with this information. It’s so unreasonable for Chrysler to do this and not offer further support. The time, stress, anxiety and loss of a proper running vehicle has really impacted my family.

My 2017 Chrysler Pacifica Touring-L has suffered repeated and dangerous electrical failures since purchase. Shortly after buying it from AutoNation Chrysler Dodge Jeep RAM in Valencia, CA, I had to return it twice for electrical repairs that kept it in service several weeks under warranty. About two years later, while still under extended warranty, the engine underwent a complete rebuild for multiple-cylinder misfire codes that were likely caused by intermittent CAN-bus voltage loss rather than a mechanical defect. Over the past nine months, the vehicle has again developed severe electrical faults while driving: sudden loss of power steering assist, all dashboard lights illuminating, windshield wipers activating spontaneously, and the engine failing to shut off using the Start/Stop button. The vehicle has also stalled without warning while driving in traffic or idling at red lights, restarting only after 5–10 minutes and blocking traffic lanes, placing me and surrounding drivers at significant risk. Two major repairs in the last two weeks failed to resolve the defects: (1) repair of the CAN-bus system after the vehicle would not start and acted erratically while driving, and a week later (2) replacement of the brake-booster vacuum pump, which was shorted internally and caused CAN-bus shutdown, complete steering loss, sudden braking, and no engine power. The vehicle is currently at Dependable Chrysler Dodge Jeep Ram, Canoga Park, CA, awaiting further diagnosis despite repeated repair attempts. These symptoms match Chrysler TSBs 08-007-17 and 08-033-21 concerning Body Control Module water intrusion and communication faults. This ongoing electrical defect has caused steering loss, random stalling, ignition failure, and unpredictable vehicle behavior—issues widely reported by Pacifica owners. It poses a serious safety hazard and warrants immediate investigation and recall.

I have been driving, usually at lower speeds and the entire electrical system shuts down. This has left me and my children in the middle of a busy road without brake lights. It has happened multiple times. The battery will be dead and charge multiple times, but then I end up having the electrical failure. It is terrifying. I had the battery checked and it is not the issue. I have not contacted the dealership, but plan on it tomorrow.

Despite repairing multiple things on the vehicle, the automatic engine start/stop continues to malfunction.

The van have issues with a head gasket, Chrysler is aware yet the dealers keep selling the van with this known problems, I reached out to Chrysler and they said they cannot help. I had the van less than a year and I had the van serviced multiple times. Im attaching this link to show you guys that there ia a lot of people having the same problem, everything starts with the smell of the coolant then the misfire PO201, po301, then after taking it it was po305 and po205, https://youtu.be/sUfTxNBkRLU?si=JoLL29t6YbHZIiVg they speak on the video how they replaced the apparently bad part then the codes come back. I had this vehicle less than a year and I had so many issues, in my search I found this happening to multiple pacifica owners. vehicle starts misfiring creating a real possibility of having an accident as the car speed had to be reduced, specially if we are on the highway.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted into park, and the service shifter error message was displayed. In addition, the contact stated that the odometer reading was incorrect. The contact stated that the odometer reading showed more mileage than the actual trip mileage. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure was persistent. In addition, the contact stated that the failure almost caused a crash while children were seated in the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My 2017 Chrysler Pacifica is shutting off while driving need to be repaired

My 2017 Chrysler Pacifica shuts down while in driving

My car keeps draining my battery. Just bought brand new batteries from Less Schwab and they are both failed! The auto shop did a draw test and says the car isn't drawing power. But it's drawing power somewhere. I found 2 videos saying there's issues with the sliding door wiring corroding? Still working snd causing issues. So I'm going to test it out myself. Super frustrating. Had to buy new batteries as soon as I bought from the dealership last year and now those batteries are dead!

When turning to the right, around 35-45mph on a sharp turn, the steering will stick. Yesterday the sticking was so bad it almost caused me to lose control in the middle of the curb. It does not stick when taking sharp turns to the left. The mechanic has not been able to locate the issue.

The vehicle will randomly shut itself off while it is operating causing the dashboard to flicker on and off before shutting down fully. The steering wheel gets stuck at the 1:00 position.

The electric steering has a stiff jerk at random positions when taking a turn. It seems to happen at the 11 o clock and the 1 o clock positions on the wheel. It causes a stiffness when driving on a turn that causes myself to have to jerk the wheel to get it out of the stuck position, which causes the vehicle to jerk and causes panic. It seems to happen every time I drive the van, several times during a trip, basically every time I take a basic turn. The safety of my family is put at risk because it causes me to have to jerk the wheel to get the steering under control. This is a current on going investigation. There are no warning messages or lights on for this. Please investigate this and get this issue fixed. It’s scary and dangerous to my family and others on the road.

Engine ticking,blind spot not working

After the latest 73B recall, the engine light sporadically turn on. In one occasion, while cruising at low speed ~25mph in the electric mode, the vehicle switched to gas engine mode even there was 16 electric miles on the battery. This issue was not there prior to the recall. Need investigation on the software reliability and the underlying battery issue

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at slow speeds, the vehicle stalled with the message "Service Now” flashing on the instrument panel. After waiting for approximately 15-30 minutes, the vehicle was restarted and resumed normal operation. The vehicle was taken to an independent mechanic, and it was discovered that the oil filter adapter was cracked, contributing to the failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V049000 (Electrical System, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

While stopped in traffic, the car started shifting from Drive to Neutral and Parking, the lights of the shifting wheel started blinking, and it was not possible to turn off the engine. After ~20 minutes, it stopped doing that and I was able to turn it off. 10 minutes later I started the engine and I was able to drive home but the steering wheel was very hard to move and the Check Engine light and there was a message in the cluster to take the Power Steering Assist and the electronic stability control system to service, but while stopped in the driveway with the engine on, it did exactly the same and I wasn't able to power off the engine. I wasn't able to start the engine again after that, the lights of the shifting whell kept blinking. I took the car to an independent mechanic and he was able to start the engine, but Power Steering is so hard to move.

I am reporting a serious and ongoing safety defect with my 2017 Chrysler Pacifica (VIN: [XXX] , current mileage 51,875). The vehicle stalls and shuts off unexpectedly while driving, including in intersections, creating a life-threatening hazard. I have reported this issue multiple times to CarMax and Prestige Chrysler Dodge Jeep Ram in Las Vegas, NV, but it remains unresolved. Key points: • First reported to CarMax on 2/6/2024 (Invoice #[XXX]). • Battery health test passed on 3/1/2024 (Invoice [XXX]). • Dealership later misdiagnosed the problem as a dead battery and charged me $837.95 for a replacement on 10/11/2024 (Invoice #[XXX]), which did not fix the stalling issue. • I returned within 7 days with the same safety complaint. • Multiple service attempts have failed to permanently resolve the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- digital display not working when in reverse; yes it is available upon request - unable to see behind the vehicle properly impacting safety of everyone in vehicle. - dealership confirmed there is a recall for this issue but our VIN is not included yet. - no inspection yet. - no; 6/6/2025

I own a 2017 Chrysler Pacifica Hybrid that is currently under active recall and within the 8-year federal hybrid warranty. My vehicle is covered under Recall 20V334 (W46). The high-voltage (HV) battery has failed, rendering the vehicle undriveable. The dealership confirmed the battery needs to be replaced and opened a warranty claim, but they do not have parts available. Despite this, Chrysler has refused to provide me with a rental or loaner vehicle while the car is awaiting repair — citing that my vehicle is “not a 2019 or newer.” I was also denied escalation to a supervisor by Chrysler’s customer care team, even after I requested further review. This leaves me and my family without safe, reliable transportation. Chrysler’s refusal to provide a rental violates the intent of the recall process, which is to protect drivers and passengers from unsafe conditions. The car cannot be driven, and there is no known repair date. I am requesting that NHTSA investigate Chrysler’s refusal to support owners affected by this recall — especially those with vehicles built before 2019 who are still within the hybrid warranty period. I am concerned that Chrysler is selectively denying recall support to 2017 and 2018 model years despite the recall applying to 2017–2020 Pacifica Hybrids.

After driving, I can to a stop to park the van. The van would not shift to park and instead would go to neutral. I then could not turn the van off. It would only stay in accessory mode. Upon looking at this issue online, many Chrysler Pacifica owners have the same issue. Some people are able to fix the issue easily, while others needed to replace the transmission valve body. This is an incredibly expensive repair. There were no warning lights ahead of this problem happening, it happened out of the blue. No codes are shown when reading for codes in the van. The message that pops up when the van would not shift to park was “service trans press brake when stopped key off engine to engage park”. But the van will not turn off completely. To get the van to shut off, the battery needs to be disconnected. Safety is put at risk as I am not able to park the van or turn it off completely which would result in a dead battery.

On Thursday May 30th was the first incident of the vehicle shutting down we were able to start it back up almost immediately within seconds on the 2nd occasion I was on a street with cars behind me going down to make a turn the stop start did not engage but we were still a ways away from the stoplight and suddenly the engine stopped no signs other than just stopping I could not start it back up I look down there was no indication of any issue other than a stalling so put it in part turned it off turn it back on no start try it again didn't work could not turn it over to neutral to get off the road police came while I had somebody disconnect battery and reconnect it to try to get it started again there was no less battery power on the engine it took 15 minutes or more to get it started once able to get started we brought it back home it was Sunday the 1st of June 2025 so there were no mechanics available still unknown as to what caused the malfunction no indicator lights other than during the issue with a lightning bolt and during the outage the check engine light was on no lights currently on. The Danger was to myself and two children in the vehicle and too many other vehicles behind me that could have crashed into me or cause incident being in the road working on the vehicle having to go around us waiting for green lights or a miss trying to get around us and avoid other traffic

My 2017 Chrysler Pacifica hybrid has been at the Chrysler dealership since December 5th of 2024 for recall 73b and dtc p0c78 The dealership attempted to perform recall 73B but unfortunately were not able to because the hybrid battery would not accept a charge.(During the recall you have to fully charge the battery and then discharge it to test the battery) The dealership has gone back and forth with the recall team and a Chrysler engineer they finally gave me the news today that they will not be covering the battery, even though the battery is to be replaced if the battery is seen to be faulty they want to charge me $24,000 to replace the battery, I truly feel like Chrysler is not wanting to honor the recall and do what they should by replacing the battery I have spent thousands of dollars on this vehicle with parts that Chrysler had said the vehicle needed and Bill Luke Chrysler dealership installed. The last contact I had with the bill Luke was they said that the regional rep will not approve a battery replacement, I feel the vehicle should get a hybrid battery replaced under the recall due to the circumstances. The vehicle does not run or drive or start. I have attached all the emails that I have and receipts are in the emails for the module that they told me I needed to replace before they could complete the recall.

Hi! This vehicle stopped twice in the middle of a road on its own. Vehicle was driving fine and the next second it slowed down and wouldn’t accelerate as I would push the gas pedal. It’s as if the engine shut down due to the car signals not transmitting correctly. The screen started blinking on and off giving me warnings and one of them said “Service Shifter!” My safety and my children’s safety was put at risk because anyone could’ve hit us from behind as the car started decelerating on the road with oncoming traffic. I towed the car to a mechanic as the car does not run properly while being driven, and the mechanic said it has multiple electrical issues and multiple leaks. The vehicle was inspected by my own mechanic, as the dealer also inspected it and they tried to connect the scanner to turn off the engine light and get me to drive off. They have refused help and I truly believe they knew this car was a safety hazard. After leaving the dealer, 4 minutes into driving the car started slowing down and I was able to make it into the parking lot, but got stranded in the middle of the street where opposite traffic comes into. I bought the car 03/01/2025. The check engine light turned on 2 weeks in. The battery seemed to be drained 2 weeks in but it did not need cables or recharge, it’s as if the battery loses connection. Then at the one month mark it started having those issues, no warning until it completely stopped on the road. When it stopped on the road, that’s when the screen started going off with multiple warnings.

UNEXPECTED ENGINE SHUTDOWN ALL POWER STOPPED WHILE DRIVING.

Power steering module malfunctioned when taking kids to school. Auto repair shop confirmed.

grille shudder broke

I am writing to report another incident related to my 2017 Chrysler Pacifica. Today, while driving on a major highway, my vehicle unexpectedly shut off and braked violently multiple times without warning, creating a serious safety hazard. Fortunately, there was no accident, but due to the sudden and forceful braking, I am now experiencing pain in my head, neck, upper back, and shoulders. I previously reported electrical issues with this vehicle on January 22, 2024. Given the recurring nature of these problems, I am extremely concerned about the ongoing safety risks. Please advise on the next steps to formally document this incident and any updates regarding similar reports or investigations into this issue. I appreciate your prompt attention to this matter and look forward to your response.

Sometimes when the car starts, the lights on the gear shift won’t light up, and you cannot put the car into drive or any other gear. Seems to be related to the electrical box inside of the glove compartment. Have seen videos of other drivers that have noticed the same issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 35 MPH, the vehicle shuddered and lost motive power. The contact was able to coast to the side of the road. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the crank shaft position sensor needed to be replaced, and the engine control software needed to be updated. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); and linked the failure to the recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was 128,700.

Mileage: 128,700

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 35-40 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 30 minutes. The vehicle was taken to the dealer for an oil change and tune-up. The dealer determined that the failure could be related to the motor mounts. The dealer replaced the motor mounts; however, the failure recurred within an hour while the contact was driving. The vehicle was towed to the dealer, where it was diagnosed that the wiring underneath the front passenger's seat had failed. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

Unknown, engine light came on flashing while driving. Car has been repaired by the dealership a few weeks ago and replaced the fuel pump.

My car will start, i will start to drive and when i am driving a “electrical stability” label will pop up on the dash and then the battery icon and check engine icon will show up on dash. My radio screen will go blank and then the car will shut off completely. It will then pop up on the dash and say stop safely vehicle with shut pff soon

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at various speeds, the vehicle lost automotive power and failed to accelerate above 5 MPH. During the failure, several unknown warning lights were illuminated. After turning off and restarting the vehicle, the failure self-corrected and the vehicle operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.

Mileage: 90,000

The incident first occurred in our 2017 Chrysler Pacifica while my wife was driving our Kindergartener to school. The vehicle stalled in high flow traffic almost causing her to get rear ended. Dash said to shift to park and turn van off. Was unable to get it restarted and had traffic blocked in the left lane for almost an hour waiting on a tow truck. Took it to the dealership and they told her it was a bad battery. Paid almost $400 to replace the battery, and today (11/16/2024) it just did it again while pulling into a gas station, still halfway in the road. Van said “shift to park to start engine.” Shifted and engine shut off but was able to restart it this time. Was unable to move shifter dial and sudden loss of power almost caused 2 wrecks so far within 2 months of each incident. Each time we were told there’s nothing wrong and that the recall that was causing this issue was already fixed. This needs to get dealt with before someone gets seriously injured.

Problem 1. Service airbag light. We bought our brand new 2017 Pacifica the summer of 2017. Within a month, we took the van in to the dealership due to the service airbag light. They told us they couldn’t replicate the issue so they couldn’t fix the issue. The van has been having the same issue for the past 7 years, the service airbag light randomly popped on especially in the summer/winter when hitting a bumper or making a sharp turn. We took the van in numerous times but they couldn’t detect any issue or read any code due to it. Recently months, it has happened a lot more often, finally we are notified the issue was due to the faulty occupant restrain module which could cause the airbag not to deployed during an accident or to deploy during a normal driving. Problem 2. U0001 Can bus issue. The check engine light would randomly be on and gives a U0001 code. Sometimes it would affect the drivability of the car. The car stalled on us at a red light. The car couldn’t accelerate after pressing the brake and made loud noise when press the gas at a very busy traffic situation. The car’s rpm got stuck when driving. The mentioned above randomly happened numerous times in the past but more often during recently years. If you research on the website called Pacifica forum, you will see a lot of canbus issues with the 2017 Pacifica making this family van a hazard or death trap. My service airbag issue might or might not due to the can bus. After 7 years, thousands of dollars spent, so much runarounds from the dealership, we still don’t have an answer. Here’s the website I mentioned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Numerous issues: 1. Multiple misfire codes, check engine 2. Loss of Coolant, no indication of leaks 3. Faulty thermostat. Loss of A/C and heat 4. Bottom of both sliding door panels corroded, with paint loss 5. Uconnect system malfunctioned, not working at all **Repairs have costs thousands already. And based on the other complaints, probably much, much more. Something is obviously wrong here, but Chrysler is NOT doing much about it unfortunately.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while children were attempting to exit the vehicle from the rear driver’s side sliding door, the door failed to open as needed. The contact attempted to manually open the door from outside the vehicle and was unable to open the door. The contact stated that while driving to the dealer to service the door, the door ajar message was displayed on the instrument panel, accompanied by a warning chime. The contact closed the door which corrected the failure. Once the vehicle was at the dealer, the failure was diagnosed, and the contact was provided an estimate for the repair. Upon investigation, the contact discovered Manufacturer Communication Number: 08-027-18(Electrical System) which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 40,000.

Mileage: 40,000

I was driving, slowing down approaching stop sign and the car just shut off leaving me stranded in the middle of a road, blocking traffic. It is a start/stop push button so there was no way to get it in gear to move it. Everything was completely locked up. I had my child in my car with me. If we had been 10 minutes further into my trip, I would have been on the highway and we probably would have been killed as a result of the car just shutting off. I had to have it towed and am waiting to hear what the repair shop finds but they are expecting an electrical short. I see this is a problem with the hybrids of the same time period. I think you need to investigate the non-hybrid cars as well.

The vehicle presents almost all warning lights then acts very radically . The engine will stall, won’t go in gear . It will happen while vehicle is in motion. Super dangerous. I’ve had it to the dealer 3 times . They can’t seem to find a fix

Intermittently my van will lose power, all dash lights will pop up, active parksense unavailable, service required , blind spot alert temporarily unavailable , service shifter, fcw unavailable service required, service electronic stability control will pop up on the dash and in the message center. Code p0420 has popped up on a reader. Several trips to the dealership purchased at, and they cannot figure out the issues. I have 2 kids, this is a major safety concern. I had it shutdown on a highway 3 weeks ago with my 9 month old in the van. Recall list says everything was repaired, but it seems there needs to be more recalls. These vans are not safe. Recall them all. Chrysler is going to end up with a lawsuit. I think this is a major defect on the electrical and computer systems. When driving the van it will show I'm doing 70 but really 35mph. The van will rough idle. Again these are all intermittent issues that happen all at once. It seems like the van will reset itself once it's sat overnight. We just bought the van in May 2024 and this started a few weeks later. Very frustrating. The dealership won't buy it back, they can't figure out what the issue is. I

The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume normal driving. The contact then stated that while driving at slow speeds, the failure reoccurred with the Lane Departure Assist message flashing on the instrument panel. The manufacturer was notified after each failure had occurred; however, the contact was not offered any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,950.

Mileage: 67,950

I was driving my car and approached at a stop sign. The car stopped and froze. The shifter knob lights were out and I was unable to move the car or shift the gears into neutral . ( The engine turned on ,but I could not move my car.) I had the car towed to my autodealership. Since then, the car has repeatedly started, but the shifter is frozen. My dealership has spent a month telling me they don't know how to fix the car. The dealership has been trying one thing after the other, they tell me, yet within a week my car is not functioning. The dealership installed new programming. a week ago.. A few days afterwards, while I was slowing down in city traffic, the dashboard filled with error messages and the car became extremely bumpy to drive. Today, I just had the car towed again to the dealership. The car started, but the shifter was not functioning with an error message "Service Shifter." The car shifter randomly worked once the tow truck arrived, but still had the engine light on. I await to see if the car can be fixed.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure recurred while driving, and the vehicle independently shifted to park(P). The immobilizer warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 23V010000 (Electrical System, Hybrid Propulsion System) and 18V049000 (Electrical System, Engine and Engine Cooling) that were previously performed on the vehicle. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

As I am driving down the street in the middle of traffic the van will cut off and all wheels will lock , I buy a new battery and wires and it continues to happen, not able to drive the expressway scared of causing an accident. The dash will start blinking and the electric will start flashing radio shuts down and the whole car is down for a few minutes like it need to reset.

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their OBD2 code reader, multiple codes pulled up… First thing “needing” to be replaced was the hood sensor because the display said the hood was open (even though I was simply stopped at a red light). The auto start/stop light was also coming on and staying on. The dealer said that would go away after replacing the sensor. That repair was done (I believe) in April of 2024 at the Chrysler dealer (and the auto start/stop light came back on a week later, both batteries testing fine independently of one another). Next thing “needing” to be replaced was the accelerator pedal module because my van would start shaking, not accelerate, and go into (what I now know is) limp mode with all warning lights displaying on almost every right hand turn. This absolutely puts my safety and the safety of my four children at risk when it suddenly decides to not accelerate!! That repair was done in June 2024 at the Chrysler dealer. Next thing to happen is the check engine light illuminating. We checked the coolant and it was almost empty! This should NOT be happening! We filled with coolant, but have to do this every few days now. The check engine light has come back on and is still producing many codes, the worst of which is p0303. This code has pulled up every single time we’ve had the van scanned at the dealer. The dealer has had my vehicle on MULTIPLE occasions for MULTIPLE days each time and NEVER ONCE told me the severity of this problem. Their words: We just go down the list, starting at the top. P0303 was not at the top, and now I have to pay the price for their incompetency! My van would not start and had to be towed to the dealer yesterday, 7.17.2024. I’m waiting to hear from them, but I can guarantee this is a head gasket/engine failure issue. Who can afford to just replace an engine?! This is infuriating and beyond frustrating!!

Passenger sliding door fell off

The touch screen radio screen has blacked out in some sections making it difficult to use the backup camera.

Occasionally when we start the van the shifter lights don’t go on and while the he engine starts, the shifter won’t move so we are stuck. It can be a few minutes up to 30 minutes We tried to replace the batteries and the shifter. It was fine for a few weeks after but continues to be intermittent after that few weeks. Also sometimes only some of the shifter lights go one and several alarms go off on the consel including fcw unavailable and service shifter. I am concerned one day we will be stranded.

The screen stopped working I couldn’t see the backup camera and the radio wasn’t working and I haven’t been able to open the door or unlock the door. I went and replaced batteries in the remote at dealership and it still does it from time to time. And the screen has gone black several times. I haven’t touched anything to cause it. I had to turn the van off and back on again 2 times before I could get it to work again.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start. The contact stated that on the second attempt to start the vehicle, the brake pedal was stuck on the floorboard and failed to return to its normal position. The contact stated that the vehicle could not be jumpstarted. An independent mechanic was contacted and advised the contact to depress the brake pedal harder to start the vehicle. The contact stated that a friend assisted in depressing the brake pedal harder, and the vehicle started; however, the windshield wipers engaged independently, Additionally, the steering wheel made an abnormal sound and became difficult to turn. The contact stated upon starting the vehicle on another occasion, the rotary gear shift dial lights failed to illuminate, and the message "Service Shifter" was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 81,270.

Mileage: 81,270

While I am driving the vehicle will shut completely off without warning. I have to pull to the side of the road and restart the vehicle.

I was pulling into a parking lot and had my foot on the gas. The gas pedal suddenly stopped allowing me to accelerate. The dashboard read "place car in park" I lost power of the vehicle. I was able to pull safely into a parking space and then I put the van in park and turned it off. I started it up and it started without issue. This was a very scary situation as I almost hit a shopping cart where I was forced to pull in as I had no power and was coasting in a parking lot full of cars.

This vehicle’s UConnect “infotainment” system began to malfunction after only 20,000 miles or so. At first it was only intermittent resets but they progressed over the last two years or so until now it is constantly auto-selecting every feature in the system while driving. I have experienced random selection of the heating/cooling system, auto parking brake, random nav selections, radio/audio changes, display units, language, seat heater, and more. Basically every selection available through the touchscreen it does randomly while driving. It is hugely distracting and even uncomfortable. I have had it in twice seeking a fix but the dealer seems unable to address it.

My vehicle now 3 times just stops on me luckily 2 of the 3 times i was going maybe 10 mph. only once i was going 35 and it just slams shut i am being told they are no active recalls however this is a problem and going to cause an accident when this happens my drive light on the dash is flashing as well as on the knob to put it in to drive. this is just one of the many problems with the vehicle the transmission constantly jerks you around. the sliding doors have a mind of their own. i am a single mom of 4 and i purchased this car almost bran new and i only have 3000 left to pay on it and i can barely drive it i dont even like going around my neighborhood in the vehicle for fear it will just stop. it has also left me stranded when everything just stopped working in the car and that turned out to be a recall that i was notified about til a few weeks after it left me and my kids on the causeway bridge. and before that alot of time my car wouldnt even start it was something with the battery for starting the vehicle. Chrysler should be sued for making this vehicle it is horrible i got it to have a reliable car for me and my kids and now im paying almost 500 a month for my car to sit in my driveway because no one wants to ride in it.

UNKNOWN while driving, the electrical system seemed to malfunction causing the lights to flash on/off, the rear windshield wiper to activate, the horn was blaring (quick repeated beeps, with occasional blaring), the dash indicated that the parking brake could not be used, indicated that the airbag system was not working, indicated that the driver’s side seatbelt was not connected, amongst other warnings that I cannot recall. The ABS brakes were not working, nor was the power steering. The car indicated that it needed to be put into park, and allowed for the turning of the dial; however, the dash indicated that the vehicle was moving too quickly to shift into park. We were able to make a turn onto a street with an uphill incline from the road we were driving on; and the brakes stopped the car - using a lot of force as the ABS braking system was still malfunctioning. The vehicle was put into park and the parking brake indicated that it was active; but of course could not be trusted as the indicators on the dash had been so haywire just moments before. While the vehicle was “off” the horn was still blaring (both short beeps and intermittently long blares), the rear wiper was still active (while in the off position), and the interior lights were flickering. This continued until the red connector was disconnected from the battery. The black connector seemed to make no change, connected or not. When the red connector was reconnected, the electrical issues seemed to be replicated with the horn and rear wiper. The vehicle was towed and we have no current answers. This was extremely dangerous as we lost all power and control of the car. We were driving, on what is oftentimes, a very busy street.

The vehicle was diagnosed with a short in the electrical steering cable. It started off with just a minor glitch when steering which caused the car to simply caused the car to shift into neutral but was quickly resolved by shifting the gear into park and then into drive. This resulted in a really major glitching in system while steering to where the car was shifted into neutral in the middle of driving and will not turn off the van or allow you to shift the vehicle into park. It also caused the windshield wipers to stay on without the ability to turn them off as well. This is an extremely dangerous issue for a commonly used family vehicle especially one travels the highway everyday. I’m just grateful we’re in our neighborhood going at a low speed with little to no cars traveling. On the highway this could have caused serious vehicular damage due to accidents and injury or fatalities for the person who has to push the car out of the road and the family riding in the car from impact. This Negligence of the manufacturer will cost my family $4521, which is just simply unfair. Im requesting thorough investigation on this matter with the a recall on all vehicles who can possibly have this issue as well.

From the date of purchase, the check engine light came on and was told it was a software/computer issue. 3 months into having the car it stalled on the freeway. ABS light came on, and engine repair, and several other lights. I was told it was the two batteries, the AUX and the car battery. Replaced both at the dealer. A year and a half later, the car stalled again pulling out of my garage. A-light with circle and exclamation point came on. Turned car off and the A light turned off. Now engine light comes on and off whenever. Had it looked at and it is showing a repair for fuel line kit, which was repaired last year and mechanic said it does not need to be repaired, another software/computer error. Engine light will stay on for a day and turn off for a week, then turn back on again. Car has been serviced so many times at the cost of $200 per visit to the dealer. I am afraid it will stall on me again and the issue is not repaired and falls under the recall for 2017 models that were stalling.

Electrical problems since purchase (new). Warranty repairs by 2 dealers. The rear lift warning buzzer went out causing me to be hit in the head and getting black eye. The buzzer is out again, but not repaired as the part has been on back order for months. Dealer said over 100 of the same part by various dealers on the back order. This is a major problem as car purchased for use with my dogs and w/o buzzer they also are not warned when ‘door’ coming down. For the part to not be available for so long is unacceptable and since covered under paid warranty I think Chrysler is neglecting the warranty owners. Also, since the part has failed before, they are aware it’s a faulty part but have not done anything to keep the part stocked,

Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

Sharp jolting of the vehicle when going from second to third gear constantly

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly accelerating quickly, causing the contact to brake hard and bring the vehicle to a complete stop. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic throttle control warning light was illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired, and the failure reoccurred. The vehicle was taken back to the dealer, but the dealer was unable to determine the cause of the failure. The contact was informed that the brake sensor needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V348000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.

Mileage: 80,000

While driving vehicle, car shifted to neutral then park then neutral, while in drive moving down road. Numerous warning came on including "service shifter", check engine, front end collision sensor, abs brake sensor, along with a message to put car in park before shifting . The day before a warning of service shifter came on and the car was unable for a few minutes to shift out of park. Then the codes suddenly went off. Took it to auto zone to check codes and it said no codes were found or stored. First time was September 25, 2023. The next time when it shifted itself out of drive while driving was September 28. Drove home from getting checked for codes with nothing showing up. Drove 5 minutes on October 2, and a bunch of random codes flashed. Took to shop and they found no codes. All warnings went off. Said nothing anyone could find wrong. Said nothing showing up and was fine to drive. October 5 was driving home, 526 miles later with no warnings , and suddenly stopped driving while in motion on road. Same codes flashed. Shifter stopped working. Car wouldnt start or shift. Completely broke down. Had to be towed to dealership. They say transmission needs to be replaced and it is only 500 miles out of warranty. The same 500 miles we had to drive to get it to throw codes. Had previously taken in when I thought transmission was problem when it was dropping gears. They said software update. Continued dropping gears after they "fixed it" and when I called they said it had to relearn how I drove. Almost had 2 major accidents now when it stopped completely on its own while driving.

Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.

Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.

While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.

Computer Code P258B - Electric Vacuum Pump - After fixing code P000B with an oil change, the P258B code caused the check engine light to come back on and after further investigation found that the wire that comes from the pump looks like it has started melting. The external wiring casing is no longer covering the wires and the piece plugged into the pump looks like its splitting. I finally found the part through the Mopar site but is referred to as an Air Pump: Product ID: 68274999AD. Luckily the car has not stalled or caught on fire. The vehicle has not been inspected by the manufacturer, police, insurance reps, or others. I plan on ordering the part to install myself as personal funds don't allow me the luxury of taking to the dealer to have this done. I will keep the part if the manufacturer wants it to inspect.

The vehicle sometimes abruptly shuts off when it is stopped while running such as at a traffic light. It also abruptly shuts off when at a low speeds (0-5 mph). This occurs after the car has been operating for several minutes. This presents a safety hazard because the unexpected shut off can occur when the car in a precarious traffic situation. A quick message flashes on the display before the shut off. Usually too quick to read but seems to say something like, “service electronics”. Occurs at at least once a week. Car is driven 7 to 10 times per week so this incident occurs at least once out of every 10 trips. These incidents have been occurring for at least 2 months.

Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in a roadway. issue has not been reproduced by independent services or dealer or other representatives. battery light appeared, etcs light came on, voltage meter drained very quickly until total loss of power.

All the warning lights on dashboard light up engine losses power then stop, after setting for two hours the engine restarts, the engine light is only light on. Drive for one or two days light goes off like nothings wrong. Then two or three day’s latter it will do it again. This has been going on for about five months and dealer can not fix it.

Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.

Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle has had constant electrical issues. The car freaks out at sporadic times. This can include power cutting in and out while driving, suddenly being unable to put into gear, or unable to start the vehicle at all. Symptoms include tactometer and speedometer simultaneously going up all the way and down over and over again, engine slowing down and starting. Lights on the shifter flashing (this was replaced). A Dealer service rep saw it when I drove in, but was unable to mimic it since it happens so sporadically - they had never seen it before and eventually said, "We don't know what to do."

At least once a week, the rear camera stays on when I put the car from reverse into drive. I will be driving forward and can see the rear of the vehicle through the camera system on the radio for a minimum of 5 seconds. This happens randomly with no associated pattern. I just saw it was an issue for the 2018 model, and I am telling you it is an issue on the 2017 model too. MY vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

I was stopped at an intersection & the transmission lights went out, the knob froze & the car would not move. I was stuck there for 45 minutes before it decided to start & go into gear. The readouts on the dashboard kept flashing Service shifter,Service transmission,Service airbags, parking brake unavailable, ACC unavailable the tachometer & speedometer & heat & gas gauges were going to the top then dropping back to zero. This is not the first time the vehicle has acted up. When I have been driving on the Highway the transmission has acted as though it could not shift. I would press the gas & the tachometer would go up over 3000 but the speed would not go over 35mph. This problem has been ongoing since October 2022. Getting more frequent as time goes by. I have had it into Tacoma Dodge/Chrysler several times & they keep telling me they can’t diagnose the problem. It is unsafe to be on the road in a vehicle that can freeze up at any minute, but it is my transportation & I have appointments etc. that I must go out to.

I was stopped at a light and the car flashed all its lights and shifted me into park. After it started right back up but the check engine light came on and stayed on. It did this another two times as well and is very dangerous for me driving with my kids. prior to this issue I had to replace shutter and head gasket (Coolant leak). This car has so far cost 6K in repairs.

For MANY years we've struggled with hard shifting by transmission. When brought to dealer, they couldn't find anything wrong. We also complained about a continuous ticking sound from dashboard when vehicle was turned off. It lasts for several minutes. We are now experiencing brake pedal issues where brake pedal fights against the foot when trying to push it down...and uncalled for instances of windows auto lowering. Only now am I learning that there have been several recalls for these items and we've never been informed. When looking up our VIN for recalls, the site say we have "0" unfixed recall items, even though we've never been informed of the recalls.

Vehicle will stall unexpectedly while driving

I purchased 2017 Chrysler Pacifica in 2021, I started having issues my vehicle after my 30 day warranty expired it seemed on and off at times now more noticealbe the START/STOP feature failed to work properly. The vehicle stalled when the brake pedal was released I had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle acted up or started to blow hot air from the AC unit at 75 degrees with out the option to change it only way to restart was to turn on and off the vehicle. I also had problems with the coolant being low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to two mechanics EGR cooler valve was cracked and my engine was damaged as well as the pistons. The vehicle had to have the whole engine replaced which was an expensive expense I had to pay out of pocket, the dealer did not cover the damage. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 104, 000 or so. I still do not feel safe using this vehicle it is my family vehicle, please advised. I have invoices but not at the moment I had to replace the engine, the battery, the coolant container, and the radiator for a total amount of about $5000

Losing power like the vehicle is in limp mode. Flashes the “service lights” for multiple things including shifter, airbags, breaking system, etc. it has set the park break while in motion as well. When a computer is attached is brings up can c bus codes and implausible assisted driving codes. Also will not go into reverse when this is happening. Sometimes the shifter doesn’t work either.

The electronics system experiences issues while driving. Particularly, the passenger front window rolls itself down at random intervals while driving. This can happen several times during a drive.These incidents at times are accompanied by a flickering of the dashboard display and a message that says to service the electronics system. The window is also often difficult to roll up as it engages the bounce back feature multiple times. The incidents have occurred at multiple driving speeds above 30mph. These incidents cause a major distraction while driving because of their unexpected and abrupt nature. The abrupt sound distraction from wind while the window is open also distracts the driver from focusing on driving. As a result, this malfunction is unsafe.

We keep receiving a service shifter error. We have taken it to the dealership 4 times. When the error comes up we are not able to change the gears. After a while, it starts to work normally again. Now as we drive it we get a bunch of error codes and it is hard to press down on the gas. Today when my husband put it in reverse the car did not move.

The steering wheel is consistently sticking. I have had tires replaced alignments done the rack check however the problem persists. The steering sticking can cause my vehicle to enter oncoming traffic if it sticks to ard and i jerk it it could also cause an accident. There is currently no recalls in affect for my vehicle. It has been inspected by 3 independent shops. No warning lights or other problems have been noticed.

The contact owns a 2017 Chrysler Pacifica. The contact stated that after operating the rear power sliding doors to open, she then depressed the button to close the rear power sliding doors; however, as the contact's relative was entering the vehicle in between the power rear sliding door closing, the sliding doors failed to stop when the contact depressed the OPEN/CLOSE button to stop the doors from closing. As a result, the sliding power door continued to close shut on the relative’s right calf, requiring medical attention. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 86,295.

Mileage: 86,295

The electrical interface components stopped working spontaneously; the speedometer and RPM gauge dropped to zero, the windshield wipers turned on, and all of the "check engine" type warning lights lit up on the dash (check engine, seatbelt, airbag, battery, etc). The warning messages started popping up one after another on the dash, for example, "Service Trans Stop Safely Shut Off Engine to Engage Park," "Stop/Start Not Ready Due to Outside Temperature," "Park Brake Temporarily Unavailable" etc. I tried to put the car in Park, but the round shift knob locked in Neutral. I could not turn off the engine with the ignition button (keyless ignition). There was no way to turn off the engine without opening the hood and disconnecting something manually. Everything spontaneously went back to normal for about 15 minutes, then it happened again and has not gone back to normal since. The photos I am attaching were taken during the first incident, during the second incident, and in between the two incidents when the electrical was working again.

The contact owns a 2017 Chrysler Pacifica. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 19V348000 (Electrical System), the feature became inoperable. The START/STOP feature warning light was illuminated. The vehicle was taken back to the dealer, where an unknown repair was completed; however, the failure persisted. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that at the second attempt, the vehicle lunged forward. The contact stated that the failure had been reoccurring. The dealer was contacted and charged a diagnostic test fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,892.

Mileage: 8,892

Car was serviced for a gas leak at a Chrysler Dealership the previous day. The next morning, I was driving at a low speed (<20 mph) when an error message appeared "Car must be in P (park) to place in drive." I switched to P and tried to restart the engine. It turned over several times but never restarted. A police officer had to manually disengage the transmission and emergency brake to put the car in neutral and roll it to a turn lane (rather than in heavy traffic). The car was towed to a dealership and is still being diagnosed. We had no driving issues prior to the car stalling this morning, even with the previous gas leak mentioned above.

Driving the car and the engine shuts off. Car then says to shift into park. No error readout occurs

While turning to the intersection the van stop suddenly. On the dashboard there's a flashing "shift to P to start" message. There were no signs and warnings before it happened and there were no symptoms as well. This incident is very scary especially my three kids are with me as I just picked them up from the school. It also cause traffic in the intersection and frustration from the other drivers because everyone was accelerating and had to make a sudden stop. I believe that this is an electrical problem and it is a total safety hazard. It could be a major accident if this happen while driving in the freeway. Now I am scared to drive this van and very worried for the safety of my family.

-stalling out in the middle of driving (on 270 with the kids in the car, forced me to put it in park and turn it off and back on) - unable to start car initially, error message stating that the power brake is on (it's not) an unable to switch gears to get car to start (this took 10 minutes to fix with kids in car in parking lot) - car will not accelerate at appropriate speed, leaving me stuck at a stop sign or when the light turns green (again, kids in car) - power doors not opening/shutting, needing to manually open and close - heating/AC blowing out at random intervals, inconsistent air flow - random dashboard buttons lighting up indicating there are problems, but then the buttons diminish

The contact owns a 2017 Chrysler Pacifica. The contact stated while the vehicle was stationary, the turn signals activated independently. The contact stated no warning light was illuminated. The contact also stated that the key fob would deactivate the horn. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 108,454.

Mileage: 108,454

Around 79k miles the car began hesitating and rough idling. From the OBDII sensor: Error Code P0301: Cylinder 1 misfire detected

I was driving my van and the dash board turns on and off several times. It starts to light all lights while I'm driving. It was a scary situation while im driving my vans brakes while I'm in the freeway. This has happened several times. I also had my vehicle not turn on at all It stays locked and the dash boards says come error code. My vehicle jerks randomly and feels its gonna shut off. Had to tow the car to the dealer, no problem found. On another occasion my transmission was defective and it was changed. . It's has been taken to the dealer several times and I continue to have electrical issues and mechanical issues. I contacted the manufacturer and asked to do a buy back. The company refused and I explained all the issues that I have on my van and no resolution was made.

Intermittently the van when turned on has all error lights come on and will not shift into reverse. The sliding door will not close or open. Then the engine will loose power when finally getting the van to start and drive. All error lights go off after the van runs for a little while.

My car was stalling out during the automatic on off system. It had completely died on me in the middle of the road and I had to have it towed to a dealership. They spent a week fixing it. The day after I got it back it died again. I dropped it off and its been 3 days and no word on why this is happening. I picked it up on the 3rd and it died on the 4th. I dropped it off on the 6th at 8Am. Its still currently in the shop 10:40 pm on Wednesday.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled at an intersection. The vehicle was able to be restarted. While the contact was driving, the vehicle lost motive power and stalled. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V049000 (Electrical System, Engine and Engine Cooling). The failure mileage was 50,000.

Mileage: 50,000

P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.

I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.

Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.

I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.

when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.

Unknown. Electronic sliding doors open from the outside when vehicle is locked and no key present. Creates a safety issue as anyone can approach the vehicle and open the door. Vehicle alarm will sound, however doors still open. Issues have occurred multiple times, date listed is most recent occurrence.

05JAN and 07JAN 2023, similar instances of significant vehicle systems malfunctioning which affected operability/safety. Both times, the vehicle operated without issue earlier in the day. Occurred at 11:30pm on 05JAN2023 while being driven and at 5:30pm on 07JAN2023 upon starting the van. On 07JAN, the van had difficulty starting when the start button was pressed. After more attempts to start, it eventually did. Both times the dashboard had multiple warnings: Check Engine, Stability Control, Airbag Warning, and Electric Park Brake Trouble. Worded messages also displayed regarding transmission and gear positions trouble. While operating, the "D" above the digital speedometer would regularly change to "--" and back to "D," accompanied by an audible tone. The red "BRAKE" light would quickly blink once every 2-3 minutes. Van would accelerated very slowly from low speeds or stopped position, would jolt forward or back aggressively, and could not overcome a moderate grade incline from being stopped. The odometer jumped quickly between 1k-4k rpm, but the engine did not appear to actually do so. When stopped and switching from D to R, reverse functioned similar to being in Neutral. The blue shifter gear knob lights would also blink. When turned off and back on, R would engage faster than normal. The vehicle is available for inspection upon request Driven with 3 family members in the vehicle when the malfunction occurred. My spouse verbally stated that she did not feel safe. With extreme caution, operated the van back home and chose lower speed roads. Would be hazardous to operate in a parking area or near pedestrians. The Airbag malfunction was also very concerning, especially with regard to the jerking movement of the van when accelerating. The problem has reproduced, but not confirmed by a third party. The component has not been inspected by a third party. No other warning lights we illuminated. Codes found: U1110, U1120, U11BC, P0440, P456.

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

I drive my daughter's van to transport my 3 years old autistic grandson to preschool and I have experienced several problems. 6 times the van died when I accelerated from a stopped position. Once I was turning onto a highway. The passenger-side sliding door opened while I was driving. The passenger front window has opened 2 different times. The lights on the dash go out while driving. The transmission will slam into another gear jerking you. The hatchback door on the back has closed on my daughter and her baby. She has 4 kids 5 and younger that she drives in this van. It scares me to drive it. She has taken it to 2 different places to get it looked at and they couldn't identify the problem. From what I have read this happens a lot with the van.

I was driving for about 10 minutes going 40mph when the car dinged, the accelerator stopped working and the steering wheel became stiff and almost impossible to move. The screen said “shift to P to start”. I was able to pull to steering wheel just enough to pull over, and barely missed being in an accident. I put the car in park turned it off and turned it back on and it started again. 1 week prior I took the car to the dealer because the transmission seemed to be jerky and then it wouldn’t start. I got it towed to the dealer and they couldn’t replicate the jerky-ness and said it was because they battery was low and it was a connection issue. I got a new battery and a week later the car shut off while I was driving!

Im also contacting the department of transportation in this matter. I had a tune up at. 80,000 mile . Lots of misfires . Head gasket right head leaking. Cracks dripping inside cylinder. Leaking right head gasket.I have to keep refilling the coolant. Im seeing many recalls but when I put in my vin it shows none .

The LED strip/portion of my driver-side headlight has stopped functioning. It is all inside a closed headlight unit. When starting the vehicle, the LED strip will pulse about 11 times quickly, then remain off. This has been an unsafe defect, because if I am in a lane that is for "Left Turn OR Keep Straight", a vehicle in the intersection across from me could look briefly, see my left LED strip out*, and assume I am turning left -- while in actuality I am keeping straight. This could lead to a head-on collision. *There are many newer vehicles where the LED strip temporarily turns off when that side's turn signal is flashing. Additionally, this can cause a small percentage of uneven brightness. I have not found a way to turn off the working LED Strip on the passenger side without turning ALL the headlights off. It is always on (and always uneven) whenever the vehicle is running. The cost of the repair was quoted by the dealership I bought the van at - an unavoidable $180 diagnostic fee, plus $1,300+ to replace the whole unit, with no other options given. Furthermore, the expensive, "comprehensive wrap" extended vehicle plan the Chrysler dealership sold me refuses to cover the defect. Lastly, the service technician at both Chrysler Dealerships' advise was to "just live with it". This is completely unjust and should be covered by Chrysler, as LEDs should certainly have thousands of working hours left past 5 years, let alone the short 3 years the factory warranty covers. There were no messages or warning signs before this defect was noticed, and there is no information on the defect provided by the manufacturer anywhere I have looked online or on the MOPAR website.

The new auxiliary battery is not working properly which is causing the start/stop component to not work and the light is illuminated on the dash. Also the car has issues with the Torque Converter Clutch and the crank shaft sensor which disrupts the vehicles performance. The vehicle slows down when trying to accelerate and then speeds back up when the transmission realizes it needs to shift gears. The car then jolts roughly after the gear shift while driving. Sometimes car will not start because the auxiliary battery does not have enough power. Also after shutting car off there will be soft banging noises coming from the middle of the dashboard which lasts for a few minutes.

My vehicle stalled without warning while driving. I lost power steering and everything shut down. I had to put it in park which wasn’t registering and shut off my vehicle and restart it for it to correct itself.

Auto Start/Stop function failed, at a red light the car engine auto stopped but when brake was released after the light turned green the car stalled and had to be turned off and back on. It restarted on the first try and the lane sense function turned off when the car restarted but no check engine lights came on. This was unsafe For the car to have to be turned off completely and restarted after a light had turned green and there was traffic waiting behind me. Thankfully the cars behind me were stopped but if someone had been just pulling up behind me and expected me to move forward when the light turned green they may not have stopped fast enough to prevent an accident, which could have put the safety of my children in the back seats at significant risk. On a separate occasion this happened at a stop sign as well with the auto stop function causing the car to not turn back on when the brake was released and the car had to be turned off and back on again. Months prior to either incident the auto stop/start engine light had been on for some time but after a regular service and software update at the dealership the light went off. More recently there have been several issues indicating electrical problems, like the touchscreen turning off and restarting while driving. May 31st 2022 both the main and auxiliary batteries failed and were replaced at the dealership and then Sep 24th 2022 the battery failed again, but was jumped off and worked until Oct. 1st when the battery failed and would not hold a charge again.

I took my vehicle in to have the computer reset as the recall fix required after my start/stop unavailable warning came up for the second time. First time I had to replace both batteries. About 6 months ago if that. Took it in with the check engine light having popped on saying it's a misfire. Then when we left the stop start failure was still lit up on the dash and there were more codes popping up including one for the shift module which is electronic.. so I believe the electronic system is causing the misfire. I don't even have 100,000 miles and my car is about 5 years old. (2017) We were traveling on a busy highway when the check engine light came on to start with and exited to turn around and head home when the van felt like it was getting sluggish and we luckily were not in the passing lane and were able to make it home safely.

UNKNOWN. Vehicle stalls out when attempting to start. If started vehicle can drive fine but when stopped at a light it stallls out from time to time requiring you to shut it completely off after putting it in park and restarting. At times it will fail to restart. There is no check engine light or anything for a shop to find the issue.

the rear vehicle camera stays on for 2 miuntes after the car changes gear from reverse to drive. It is distracting.

While idling and in park, entire electrical system failed. No dash lights. No hazard flashers. No dome lights. Start button unresponsive. Parking brake engaged. Attempt to jump had not effect. While undoing 500 amp positive battery terminal to replace battery, connection restored and vehicle behaved normally. Soon after while driving, dash went dark for less than a second but returned to normal and engine kept running. Moments later when came to stop to back into driveway, repeat complete electrical failure. I disconnected all positive battery terminals, cleaned with wire brush and applied terminal protective grease before reconnecting. Vehicle functioned normally. I had recently replaced the battery myself and I suspect subsequent corrosion in terminals caused loss of electrical continuity. At minimum, I recommend a service alert but had this occurred while I was driving on a highway, I would have had no control of the vehicle at all and likely would have been in a serious crash.

2017 Chrysler Pacifica Touring L First, multiple warning messages started pop up randomly with alarm sound. The speedometer started shaking. The shift gear was unable to change. The engine was unable to start at the parking lot. After dealer mechanic at Envision CDJR West Covina in California inspected, there was no log in obd2 record and they said that it seems communication was failed and returned the car without fixing. A month later, it started again and the engine had completely shut off at the middle of intersection. Called AAA and took the car to the same dealer. They said this time that the electric harness was short and the entire harness needs to be replaced with the latest superseded part which cost $1500. 2 weeks later, the same issue start again. Nothing had been fixed and the car will be towed to the dealer to inspect it tomorrow. I'm risking my life and very scare to drive this car. I really suspicious that this dealer has no ability to detect and fix the real cause of the issue. Please help.

My Pacifica suddenly will not start. I ended up jump-starting the van. Then whenever I stopped, it needed a jump start. This whole ordeal is from a single day. Driving back on the high-way, suddenly van acted weird, all electronics going haywire, various instrument "unavailable" messages started coming, and on the highway Van all systems failed, power steering locked, I pulled over and battery icon (red) came on as well. Car died. I re-jump started it and then drove again with seeing the battery fluctuating between 10.2 v to 16v. Then when we exited the highway, this time, the van stalled right in the middle of the road. No warning, nothing. I feel this is a single point of failure that if the battery is having an issue, (though it seems alternator) was charging it, it could have caused two crashes. I am really concerned. I have had dead batteries in my other cars but nothing like that where all instruments start acting weird. Also few other weird things happening during this time: passenger windows will come down automatically again and again and again while driving. All different security features sporadically say unavailable, airbag, esc, ACC, FCW etc.. This needs to be looked at as a "Single Point of Failure" issue.

My sliding door came off the hinge and shatter my backwindow. The door was hesitating and would not close it stood stuck. When I pulled it the back window shattered. I have no warranty it's now an out of pocket expense. My airbag light is on when I took it to the dealership for a diagnostic they said I was missing a piece that I actually found and when I told them I found it they said it's damage and they can't do anything to help.

The engine overheated due to a coolant leak and faulty head gaskets that need replaced at 62k miles. A related cyclinder 4 misfire has been occurring since 58k miles. Chrysler refuses to cover the repair under the 60k Powertrain warranty and does not acknowledge the many reports of head gaskets failing between 50-80k miles.

Started the van up, and when I tried to turn the shift knob, it was locked in place, and would not turn, van remained in Park. The center display (where the speedometer is) said "shifter service." I turned it off, opened the door, closed the door, and started it up again. Momentarily displayed the message again, but this time I was unable to put it into gear. I headed straight to the dealer. Turned out to be failure of the shifter module. it has been in the shop 5 times.

VEHICLE COMPLETELY FAILED(SHUTDOWN for the lack of better term). ALL electrical system turned off. THIS IS VERY SERIOUS ISSUE. NO warning message was issued on the dashboard.

Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.

WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a complete stop, along with several instrument gauges fluctuating. Additionally, the passenger's side front window inadvertently rolled down while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 80,000.

Mileage: 80,000

Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.

While trying to accelerate after stopping at a red light, engine turned off and a warning message appeared on dashboard saying go to park. Car only re-started after several attempts.

Car stalled while driving with warning to service electrical module. Upon restarting, no power steering. If this occurred on a busy road, it would likely lead to an accident because the stall was sudden, and without being able to steer properly. After letting car rest for a while, it struggles to start, but power steering works now.

The vehicle will randomly lose power when going from a stop or low speed and attempting to accelerate. For example, if I am stopped at a red light and start to accelerate once the light turns green, the vehicle will not gain speed. I have to let up off the gas pedal and then I will feel a "jolt" and then the vehicle will pick up speed. The safety of myself, my kids and others were put at risk because I cannot maintain a safe speed while driving. If I am stopped to make a turn, my vehicle has lost power or wouldn't gain speed as I was turning into or merging into oncoming traffic. Also, and the most dangerous, was when I had the vehicle in reverse to pull out of a parking spot at a store. When I attempted to turn the dial knob to "Drive", the vehicle turned itself off and the dashboard flashed with a message stating I need to put it in park and restart the engine. It was very scary to have the vehicle cut off on me like that. I have taken the vehicle to the local Chrysler dealership and an independent service center. The Chrysler dealership claim they were not able to reproduce the problem but stated they would have to break the engine down to the point of failure to diagnose the problem, a minimum charge of $750. The independent service center stated they could reproduce the problem and that it was the camshaft sensor which I had replaced for $400 but the problem continued not even an hour after I picked up the vehicle. They kept the vehicle an extra day but stated they were unsure of the problem and suggested it could be transmission related and that I take it to a certified transmission repair shop. The engine light came on when the problem first began but since having the vehicle serviced at the Chrysler dealership and the independent service center, the problem continues without the engine light appearing.

The vehicle stalled on the road in the middle of an intersection and then again in a turn lane a few hours later in the same day. The car was in drive, rumbled near the front of the vehicle, lurched forward, and then the engine cut out and would not restart. Trying to start the car again made a REVVVVVV-putta-putta-putta noise and there was not any control of the ignition on my end. It revved up and then hovered around 1/2 of 1 RPM on the dash then it would cut out and ask me to put it in park and start again. Hitting the engine start button did nothing and the dash electronics seemed to cut in and out. Each time I went to restart the car, it went from being in drive to stalling to needing 5+ minutes before it could be driven again, this happened without warning. My family and myself were in the car when we were first stuck in the middle of an intersection. If traffic had been heavier there would have been no warning and I would just be stuck with no way to move the car out of the way quickly. AND with electric systems malfunctioning I'm not confident that the airbags would deploy effectively in the event of a crash should we be left stranded at another intersection after the car stalls. I drove the car to the dealership and on my way a very similar incident occurred, i used my phone to record the incident this time and while the car started right up in the dealer's driveway, I was able to say "NO it literally stalled on my way here, look at this video" The video is just 5 minutes of me sitting at another intersection with people honking and cursing at me as they drive by. The car starts up, revved up then dies immediately. Earlier, the AUTOSTART light came up, but the second time the CHECK ENGINE light was on and off again. The vehicle is at the dealership now and we are hoping it will be repaired, but (looking over other complaints here) I'm very worried about the safety of my family and other drivers with these vehicles on the road.

The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.

The contact owns a 2017 Chrysler Pacifica. The contact stated while reversing two days after purchasing the vehicle, the electronic shifter was placed into DRIVE however, the vehicle would not move. The warning message "Service Shifter" was illuminated. The contact continued to engage the electronic shifter until the vehicle responded. The contact stated that the failure reoccurred and the vehicle was taken to the dealer where the vehicle was purchased. The dealer then towed the vehicle to an authorized Chrysler dealer, where the vehicle was diagnosed with an electrical wiring failure. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle was taken back to the dealer again to be repaired. The dealer repaired the vehicle; however, the failure reoccurred while driving. The contact stated while driving at 60 MPH on the highway, the vehicle suddenly stalled, almost causing other vehicles to crash into the vehicle. There were no warning lights illuminated. The vehicle was towed to the dealer where it was purchased and then the vehicle was taken to a second Chrysler dealer; Frontier Dodge Chrysler Jeep Ram Fiat (5801 TX-327 Spur, Lubbock, TX 79424). The second Chrysler dealer diagnosed the failure as an electrical failure. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the second dealer who notified the manufacturer of the failure. The manufacturer advised the dealer to replace the battery. The battery was replaced; however, the failure persisted. The vehicle was taken back to the second Chrysler dealer but was not repaired. The failure mileage was approximately 73,000.

Mileage: 73,000

On July 26 when starting the car the entire dash lit up and all possible dash lights began to flash, the RPMs would go up and down, speedometer would move up and down. It literally looked possessed. Turned the car off. Later that day went to start the car again (to bring it in if possible) and the car started fine. Started driving towards the dealership. At 30mph the car began to accelerate on its own. Thankfully no cars in front as I slammed the breaks and pulled over. The dash lights again went haywire. Pulled over and shut car off. Turned back on and drove the mile home (13 miles to dealership). Next day we again brought it into the dealership and the car made it. They were unable to duplicate and stated there were 100's of codes and they don't know where to begin. The dealership sent me home. Almost a month later exactly the vehicle went crazy. This time I grabbed my cell phone and recorded it. Turned the car off and had it towed to the dealership. It did not do it again. They have had it now going on over two weeks and are unable to duplicate the issue. Again, they stated there are 100s of codes and don't know where to start. The car is not safe for driving. Once the dash goes crazy all control is lost. We have an extended warranty. We love the features of the car, but with five kids we do not feel safe driving it on the highway until they look into this. I have read at least two others with similar issues, but the dealership says they only work with Chrysler Engineering and don't look at other websites. VERY FRUSTRATED.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after several attempts with the STOP/START unavailable message displayed on the instrument panel. The contact replaced the battery however, the failure returned soon after each battery replacement. The contact also stated that the vehicle independently accelerated while driving at various speeds. The contact stated that the vehicle also stalled while depressing the accelerator pedal. The service shifter and service electronic stability system warning lights were illuminated on the instrument panel. Additionally, the contact stated that the vehicle would not accelerate above 25 MPH while driving. The contact was forced to use the hazard lights and slowly drove the vehicle back to her residence. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 19V348000 (Electrical System) and 18V395000 (Electrical System, Equipment). The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

I have twin boys, I let them out of their car seats after returning from daycare. I took bags in my house and returned to find my door off the upper track and hanging from the lower attachment causing much stress to the bracket and and scratching my exterior paint. From the door opening and closing so many time off the track. This occurred after my son said he hit that button on the door a few times. This door could of easily fallen off or hurt one of my sons. Very scary! Also I found numerous other Pacifica forums that say the side windows have broken on there vehicles after this same type of event has happened. I am very concerned, this is my daily driver for all 3 of my sons who are all under 4yrs old. This heavy door could of caused serious damage to one of my sons. Please help me resolve this problem. Also now I have scratches on my paint from the door going back a forth which is visible from the outside.

The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.

The wiring harness on the sliding doors allow the wiring to become frayed and makes the door not close properly. See YouTube videos on this model car door malfunctioning. When attempting to close the door, the door closes and then reopens until you repeatedly close it.

While driving vehicle with cruise control set to 55 vehicle stallings, losing power steering, and loses all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. Send back to dealership three times to two different dealerships and for same

Lane assist and Forward Collision Warning would intermittently turn off along with the passenger window automatically going down. Vehicle would also seems to glitch and restart at the same time. After this taking place for a couple of weeks, now the vehicle has twice completely shut off while driving. The engine, screens, dash, etc. all turned off and the it was automatically put into PARK. Vehicle will restart and everything seems back to normal once it is restarted.

I tried to start my Chrysler Pacifica in the morning. The car would not start, and all of the vehicle's dashboard warning lights came on at different times when i pressed the On/Off ignition button. There was no clear, or coherent error message being displayed about what was wrong with the vehicle. Every warning light came on and off. The vehicle's computer module appeared to have malfunctioned. I was finally able to start the car, and brought it to the dealer for checking. The dealer informed me it was simply a low battery problem, but could not explain to me why all of the warning lights on the dashboard and console came on and off. Nothing in the owner's manual explained this sort of issue. I feel very unsafe with this vehicle, as the computer can display warning messages randomly, and disable the vehicle.

THE POWER STEERING WOULD GO OUT, A NOTICE WOULD COME UP STATING " POWER STEERING UNAVAILABLE", THEN THE POWER STEERING WOULD WORK FOR ABOUT 60 SECONDS AND GO OUT AGAIN AND THEN REPEAT THE PROBLEM. THIS JUST STARTING HAPPENING ON 4/10/21. WE HAD JUST GOTTEN INTO THE VAN AND STARTED DRIVING, WE WENT ABOUT 1/2 MILE, IT HAPPENED A TOTAL OF 4 TIMES. WE TURNED AROUND AND BROUGHT THE VEHICLE BACK HOME AND IT HAPPENED 2 MORE TIMES

Mileage: 32,173

ISSUE WITH HORN, LIGHTS, COOLENT, ENGINE GASKETS, PARK BRAKES STICKING, TURNING SIGNAL,, ELECTRICAL AL CONNECTED SOME HOW BUT 4 CHRYSLER DEALERS AND THEY CAN'T DUPLICATE IT EVEN WITH PICS AND VIDEO I'VE SHOWN.PAYING FOR CAR I CAN'T USE. ANY OTHER SIMILAR ISSUES OR AM I THE ONLY ONE DRIVING THE GHOST CAR.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ISSUES WITH THE START/STOP SYSTEM. THE CONTACT STATED THE START/STOP SYSTEM MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM (17725 SOUTH FWY, MANVEL, TX 77578) WHERE IT WAS DIAGNOSED WITH THE AUXILIARY BATTERY CABLE NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Mileage: 26,000

THE BATTERY WON'T STAY CHARGED. I HAVE REPLACE MY BATTERY LAST YEAR

Mileage: 50,000

STEERING WHEEL GETS STUCK ON TURNS EVEN SLIGHT ONES HAVE TO PULL IT IN CORRECT DIRECTION. LIGHTS ON DASH GO OFF AS I DRIVE AT NIGHT IS TERRIBLE. SIDE SLIDING DOORS, BACK DOOR HAVE OPENED BY SELF AS I APPROACHED VEHICLE. RADIO VOLUME USED TO GO UP AND DOWN, SAME FOR THE PARKING BRAKE AS I PARKED, IT ALSO WHILE DRIVING MAKES LOUD BUNK NOISE AND AS IT SHOLTS LIKE WHIP LASH TO MY NECK AND SPINE. THE TIRES LOOSE AIR RIGHT AWAY. MOST IMPORTANT IS STEERING AND SHOLT. I DRIVE FOR A LIVING AND THESE ARE SO DANGEROUS. DEALER IN HOMESTEAD ACKNOWLEDGED ISSUES, BUT STILL SAME WAS TOLD WAS FIXED, YET I WAS TO BE CHARGED TO JYST HAVE IT CHECKED $120, WORST SERVICE EVER AT ALL 3 DIFFERENT DEALERS, CUSTOMER SERVICE IS TERRIBLE WAIT TIME FOR OUL CHANGE IS OVER 2 HRS ONE TIME. AM TOTALLY DISSATISFIED WITH THIS VEHICLE. THE ONLY GOOD THING IS THE DROP SESTS BUT I ALMOST GOT SQUEEZED IN WHILE MOVING ABOUT NO SENSOR STOPS IT.

30,390WHILE CRUISING ON INTERSTATE, (2/6/21, 3:17 PM, DRIZZLING, 55 DEGREES F, AT 70 MPH IN CRUISE CONTROL) INSTRUMENT PANEL GOES BLACK, ENGINE SHUTS OFF, POWER STEERING GOES OFF, RT PASSENGER WINDOW DESCENDS ALL THE WAY, WIPERS GO OFF, CRUISE GOES OFF, GEAR INDICATOR SWITCHES (ON IT'S OWN FROM DRIVE TO NEUTRAL, TO PARK. COASTING TO SIDE LEFT OF SIDE OF THE (UNDER CONSTRUCTION) SHOULDER (RT SHOULDER IS BLOCKED BY JERSEY BARRIERS) INSTRUMENT CLUSTER COMES BACK ON. I SHIFT FROM PARK TO NEUTRAL, TO DRIVE, WITH NO EFFECT ON DRIVABILITY. I STOPPED OFF THE ROADWAY AND SHUT OFF THE IGNITION. INSTRUMENT CLUSTER HAS BATTERY AND FCW WARNING LIGHTS ON. THERE IS A DISTINCT SMELL OF AN ELECTRICAL FIRE. I CHECK UNDER THE HOOD TO LOOK FOR OBVIOUS FIRE SOURCES. NONE ARE APPARENT. I CHECKED THE BATTERY CONNECTION. THIS APPEARS AS NORMAL FOR THIS VEHICLE, NOT TIGHT ' BUT NOT LOOSE EITHER. I CHECKED THE FUSE BOX. I DID NOT HAVE A FUSE INDICATOR TOOL WITH ME AND DID NOT ATTEMPT TO PULL FUSES. SEEING NO OBVIOUS FIRE SOURCES I SHUT THE HOOD. FIVE MINUTES AFTER STOPPING I TRIED THE IGNITION AGAIN AND THE CAR STARTED. THE RT PASSENGER WINDOW WAS TO 3' SHORT OF CLOSED, THEN IT STOPPED. I PULLED BACK ON THE HIGHWAY AND RESUMED THE TRIP. THE FCW WARNING LIGHT WAS STILL ON. CRUISE CONTROL WAS UNAVAILABLE. THE DRIVER'S SIDE MIRROR WARNING INDICATOR WAS ON. ON 2/7/21 I CHECKED THE CAR. ALL POWER DEVICES ON THE RT FRONT DOOR WERE NOT ACTIVE. I CHECKED THE FUSES AND DETERMINED THAT AT LEAST ONE HAD FAILED (F47). I ATTEMPTED TO REPLACE THE FUSE. IN DOING SO THE RT PASSENGER WINDOW IMMEDIATELY RETURNED TO THE FULLY CLOSED POSITION, THE FUSE BLEW AS I PUT IT IN, THE SMELL OF BURNING ELECTRICAL WIRE WAS APPARENT INSIDE THE CAB, BUT NOT UNDER THE HOOD.

Mileage: 30,390

POWER TRAIN UNAVAILABLE. ENGINE WON'T START. THE VEHICLE IS NOT IN MOTION. THIS HAS HAPPENED TWICE IN THE LAST THREE WEEKS.

Mileage: 50,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A POWER STEERING ASSIST FAULT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER DODGE JEEP RAM FIAT DEALER (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. IF I COME TO A COMPLETE STOP IT GOES DEAD. IT IS CURRENTLY SITTING IN MY DRIVEWAY AS WE TRY TO FIGURE OUT WHAT TO DO.

Mileage: 50,000

I HAVE HAD MY VAN FOR 4 TIMES AT THE SHOP WITH ELECTRONICS ISSUES TRANSMISSION SHIFTS HARD WHEN I PUT MY CAR ON PARKING OR TRY TO TURN ON MY VAN IT WILL BUT ACT FUNNY ALL THE LIGHTS START ON LIKE ENGINE LIGHT POWER ABS AIRBAGS DON'T WANT TO GO FORWARD SOMETIMES MY CAR HAS 52,00 MILES O PAY EVERY MONTH MY PAYMENTS IN TIME IS GOING TO BE CHRISTMAS SOON I JUST WILL LIKE MY CAR TO BE FIX SO I CAN SEE MY DAD THAT IS NOT DOING TO GOOD PLEASE HELP I AM FRUSTRATED TIRED I HAD CALL THE DEALER SHIP WERE I LEFT MY VAN FOR FOUR TIMES CALLED AND LEFT A MESSAGE ONE WEEK AGO NEVER GOT A CALL BACK I HAVE BEEN WAITING FOR A CALL NOTHING FROM THEM FINISH CALLING THEM TODAY AND FINALLY SOMEONE ANSWER I MADE AND APPOINTMENT TODAY FIRST THEY WANTED TO GIVE ME ONE FOR NEXT YEAR AFTER I SAID THAT I HAD CALLED AND NO ONE RETURN MY CALL THEY SAID WE CAN CHECK THE VAN ON THE 21 SO YOU CAN USE A LOANER VEHICLE I PROMISE MY DAD I WILL BE ABLE TO SEE THEM FOR CHRISTMAS KNOW WITH THIS ISSUE AND PAYING 900 DOLLARS EVERY MONTH FOR THE VAN I CAN'T AFFORD TO BUY OR RENT A CAR DURING THIS TIME I AM TIRED FRUSTRATED AND O DON'T KNOW WHAT ELSE TO DO TO RESOLVE THIS ISSUE PLEASE HELP. I JUST USE THE VAN TO TAKE MY KIDS TO SCHOOL AND GO HOME DO GROCERY AND VISIT THE FAMILY.

THE SCREEN FOR RADIO AND ALL OTHER ELECTRONIC INFO KEEPS FLICKING FROM ONE SCREEN TO ANOTHER THE WHOLE TIME THE ENGINE IS RUNNING. THERE IS NO WAY TO TURN IT OFF, AND IT IS VERY DISTRACTING WHILE DRIVING. AT NIGHT TIME, THERE IS NO WAY TO KEEP IT FROM DISTRACTING THE DRIVER, AND I HAVE AN EPILEPTIC CHILD IN THE CAR WITH ME, AND THAT BLINKING SCREEN HAS THE POTENTIAL TO CAUSE A SEIZURE. THE DEALERSHIP CHARGED $183 TO DO A DIAGNOSTIC AND SAID IT WAS NOT FIXABLE, NEEDED A NEW SCREEN, COSTING $1100. I HAVE SINCE RESEARCHED IT AND IT SEEMS THAT A LOT OF 2017 PACIFICAS HAVE THIS ISSUE. I DON'T HAVE $1100 TO FIX IT, AND I CAN'T TURN IT OFF, SO IT IS A VERY DANGEROUS CAR FOR ME TO DRIVE. I BELIEVE CHRYSLER SHOULD FIX THIS ISSUE.

Mileage: 86,140

THE DASHBOARD (INSTRUMENT CLUSTER) TURNS ON AND OFF BY ITSELF WHILE THE VEHICLE IS TURNED OFF. THIS HAS BEEN HAPPENING FOR THE LIFE OF THE VEHICLE. IT DRAINS THE CAR BATTERY PREMATURELY. I'VE HAD TO REPLACE THE BATTERY 2 TIMES WITHIN 3 YEARS. TODAY, I WAS TOLD BY THE SERVICE MANAGER THAT THIS IS NORMAL. THEY STATED THAT THE DASHBOARD CAN DO THIS FOR 30MINS TO 1HR AFTER THE VEHICLE HAS BEEN TURNED OFF, WHICH MAKES NO SENSE.

Mileage: 40,435

TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING

Mileage: 34,000

DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 2019-DUE TO SAME PROBLEM/ELECTRICAL ISSUES TRANSMISSION REPLACED JAN 2020 DUE TO ONGOING ISSUE (WARRANTY COVERED)

Mileage: 73,000

VEHICLES ELECTRONICS DON'T TURN OFF WHEN CAR IS OFF AND DOOR OPENS, I HAVE HAD TO TURN OFF ACCESSORY BATTERY 3 TIMES SINCE 2018 AND THIS KILLED THE REGULAR BATTERY AS WELL.

Mileage: 50,000

ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. FIGURE THE CAR NEEDED TO BE TURNED OFF AND REBOOT COMPUTER. THAT DIDN'T HELP AS IT PROCEEDED TO DO IT. SO GOT OFF THE HIGHWAY. CAR ONLY HAS LITTLE OVER 28,000 MILE S IN IT.

Mileage: 28,000

I BELIEVE THAT MY SITUATION IS IDENTICAL TO AN ISSUE THAT CHRYSLER HAS ALREADY RECALLED, BUT I WAS TOLD BY THE SERVICE AT THE CHRYSLER DEALERSHIP TODAY THAT MY CAR IS NOT INCLUDED IN THAT RECALL. I WAS DRIVING DOWN THE ROAD, HAD TO STOP AT A STOP LIGHT, LIGHT WENT GREEN I MOVED FORWARD AT 10ISH MPH TO TAKE A RIGHT HAND TURN, AS I WAS TURNING MY MINIVAN LOST ALL POWER. THE CAR LITERALLY SHUT OFF WHILE I WAS DRIVING. I TRIED TO PULL OFF TO THE SIDE OF THE ROAD AND BREAK. THE CAR SYSTEM INDICATED TO ME TO PUT THE CAR IN PARK AND RESTART THE CAR. I DID SO, WHEN ATTEMPTING TO TURN THE CAR BACK ON THE CAR STUTTERED A BIT BUT THEN SUCCESSFULLY TURNED ON. I WAS ABLE TO DRIVE HOME. I DROVE THE CAR TO THE DEALERSHIP THIS MORNING. I EXPRESSED EXTREME CONCEWRN THAT THIS ISSUE WAS THE SAME AS THE ONE THAT WAS IN THE NEWS ABOUT MANY 2017 CHRYSLER PACIFICAS. THEY DID NOT EVEN SEEM TO BE AWARE OF THE RECALL WHICH SEEMED SHOCKING GIVEN THE ISSUE. AND WHEN I PRESSED THEY SAID SINCE THEY COULDN'T REPLICATE THE ISSUE AND IT WAS NOT A CAR IDENTIFIED IN THE RECALL THAT THERE WAS NOT MUCH THEY COULD DO. I ESCALATED THE ISSUE TO THE MANAGER AND AM WAITING TO HEAR BACK. I AM VERY NERVOUS ABOUT DRIVING THE CAR NOW, I HAD MY 3 YOUNG CHILDREN IN THE CAR WHEN THE ISSUE OCCURRED. IF THEY REFUCE TO FIX IT BASED ON MY DISCUSSION WITH THEM I AM NOT SURE WHAT MY NEXT STEPS ARE SUPPOSED TO BE.

Mileage: 39,000

WHILE DRIVING ON A 50MPH 4 LANE ROAD WITH MY TWO CHILDREN 3 & 5, I DECELERATED TO MAKE A LEFT HAND TURN AND WITHIN 3 SECONDS THE CAR SPUTTERED TO A HALT WITH ALL POWER CUTTING OFF. IN A PANIC, I TRIED TO GET THE CAR STARTED AGAIN BUT IT DID NOT RESPOND TO THE IGNITION. I GOT OUT OF THE CAR TO GET MY KIDS OUT OF THE BACK SEAT AND BRING THEM TO SAFETY. I MANUALLY OPENED THE REAR DRIVER SIDE DOOR AND AFTER DOING SO, THE POWER CAME BACK ON TO THE CAR. I QUICKLY GOT BACK IN AND DROVE HOME WITHOUT INCIDENT. WE HAVE SINCE SEARCHED THE VIN FOR RECALLS TO FIND THAT FOR WHATEVER REASON, MY VIN DID NOT QUALIFY FOR THE RECALL INVOLVED IN 2017 CHRYSLER PACIFICAS WITH THIS SAME EXACT PROBLEM OCCURRING. I BROUGHT THE CAR IN FOR A DIAGNOSTIC, AND OF COURSE THEY COULD FIND NOTHING WRONG NOR "REPRODUCE THE PROBLEM", OR GIVE US ANY REASSURANCE THAT THIS WOULDN'T HAPPEN AGAIN.

Mileage: 70,000

I CONTINULY HAVE TO HAVE MY BATTRIES REPLACED AT LEAST 6 MONTHS TO A YR. ALSO MY CAR KEEPS STALLING AND IT KICK A LOT MORE NOW THEN IT HAS BEEN SINCE I GOT THE CAR. MY ISSUES OCCURE WHEN I'M DRIVING AND ITS WORST WHEN DRIVING UP HILL. I HAVE BEEN TAKING IT TO THE ORGINAL DEALERSHIP FOR ALL SERVICES THEY HAVE ALL THE RECORDS OF ALL THE ISSUES I HAVE EXPERIENCE SINCE I PURCHASE THE CAR. THE CAR WAS PRE OWNED WITH ONLY 9 THOUSOUNDS MILES ON IT. THE DEALERSHIP IS IN GREEN BROOK NJ.

Mileage: 10

TRANSMISSION IS FAULTY; WILL OFTEN TIMES STRUGGLE TO ACCELERATE, RESULTING IN A LAG OFF THE START. ALSO EXPERIENCE EXTREMELY HARD SHIFTING DURING ACCELERATION. VEHICLE HAS BEEN TO THE SHOP MULTIPLE TIMES, YET EACH TIME THEY "AREN'T ABLE TO REPLICATE" THE ISSUE; DEALERSHIP ADVISED CHRYSLER IS AWARE OF THIS ISSUE, BUT THERE IS NO FIX, SO THEY SIMPLY GIVE BACK A DEFECTIVE VEHICLE. THIS ISN'T SAFE FOR MY FAMILY AND IS UNACCEPTABLE; APART FROM THE POWER TRAIN, THERE ARE FURTHER A/C, ELECTRICAL, AND CRAFTSMANSHIP ISSUES, ALL OF WHICH ARE NOW OUT OF WARRANTY, LEAVING US STUCK WITH AN UNRELIABLE & UNSAFE VEHICLE.

Mileage: 35,000

CHECK ENGINE LIGHT IS ON WONT GO OFF MECHANIC SAYS ITS AN ELECTRICAL PROBLEM AND TO LET MANUFACTURE KNOW, VAN HAD BEEN MAKING WEIRD SOUND WHEN BRAKE APPLIED, DEALER SAID IT WAS BRAKE DUST AND ALL WAS OKAY, BUT SOUND STILL PERSISTED AND NOW A YEAR LATER ITS MUCH WORSE THE BRAKE SYSTEM HAS MALFUNCTIONED AND BRAKES DO NOT WORK WHEN TRYING TO STOP, I HAVE TO APPLY BRAKES MULTIPLE TIME SLOWLY AND EVEN THEN SOMETIMES STILL NOT ABLE TO COMPLETELY STOP , TOOK TO A MECHANIC AND TWO SEPARATE MECHANICS STATED THAT ITS A MANUFACTURER ERROR THAT THEY CANT EVEN FIX , HAVE TO GO TO WORK ONLY CAR I HAVE BUT I AM MORE AT RISK , WHILE DRIVING I HAVE TO DRIVE SLOWER THEN SPEED LIMIT , AVOID GOING DOWNHILLS AND SOME TIME HAVE TO RUN RED LIGHTS BECAUSE I CANT STOP . IT IS SO SCARY AND I FEEL HELPLESS BECAUSE I CANT AFFORD ANOTHER VEHICLE, STILL HAVING TO MAKE PAYMENTS ON THE VAN AND AT THIS TIME TRYING TO TRADE IT IN BUT WITH THE BRAKE PROBLEM ITS PUTTING ME AT A LOSS

Mileage: 1,110,000

USED CAR FOR A HOUR OR TWO WENT HOME FOR 2 HOURS AND WENT OUT TO USE THE CAR AGAIN AND THE VEHICLE ELECTRICAL SYSTEM SEEMS TO HAVE A SHORT AND THE CAR HAS NO POWER WHAT SO EVER. RECENTLY HAD INTERMITTENT ELECTRIC ISSUES THE THE DRIVERS ELECTRIC SEAT NOT WORKING AND THEN WORKING AGAIN.

Mileage: 60,000

I'M IN A PARKING LOT GETTING READY TO LEAVE. TRIED TO START THE VEHICLE AND I RECEIVED A SERVICE SHIFTER PROMPT. IT WILL NOT START. I'VE BEEN HERE FOR 45 MINUTES.

Mileage: 76,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS REQUESTED. THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER OF AURORA (161 W GARFIELD RD, AURORA, OH 44202) WHERE THE CONTACT WAS INFORMED THAT THE MAIN BATTERY AND THE STOP/START BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE NO LONGER COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 18,900.

Mileage: 18,900

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS REQUESTED. THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER OF AURORA (161 W GARFIELD RD, AURORA, OH 44202) WHERE THE CONTACT WAS INFORMED THAT THE MAIN BATTERY AND THE STOP/START BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE NO LONGER COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 18,900.

Mileage: 18,900

THE VAN KICKS INTO GEAR WITH A LOUD THUG. HAPPENS A LOT WHEN DRIVING SLOWER ON CITY STREETS. DASHBOARD LIGHTS TURN OFF FOR SHORT PERIODS OF TIME. THIS OCCURS WHEN I AM DRIVING FAST OR SLOW. *TR

Mileage: 37,000

WHILE PRESSING THE GAS GOING FROM 1ST TO 2ND GEAR THE VEHICLE MAKES A SUDDEN JERKING MOTION ALMOST STALLING, TRANSMISSION ISSUES SINCE PURCHASED. BACK PASSENGER SLIDING DOOR HAS NOT ALWAYS CLOSED SUCCESSFULLY, SINCE PURCHASE, CAUSING SAFETY CONCERNS. VEHICLE WILL NOT START ALL THE TIME WITHOUT UNPLUGGING THE "BRAIN". GEAR SHIFT LIGHT IS NOT ALWAYS ON. BRAKES HAVE HAD TO BE REPLACED DUE TO AN AIR INTAKE ISSUE. *TR

Mileage: 30,000

MY VAN STALLED, AND THE ENGINE COMPLETELY STOPPED WHEN I HAD THE BRAKE PRESSED AT AN INTERSECTION. THE BRAKES LOCKED, I COULDNT SHIFT THE CAR, OR TURN THE WHEEL. I HAD REPEATEDLY TRIED TO TURN THE CAR ON AND OFF AGAIN AND THE ENGINE WOULDNT START.

Mileage: 58,000

PANEL LIGHTS DOESN'T TURNES OFF AFTER THE CAR IS TURNED OFF BLUETOOTH DOESN'T WORK AT ALL (PHONE CALLS DOES NOT WORK ANY MORE) RADIO IS DEAD PARKING REARVIEW CAMERA, THE SCALE LINES DISAPPEARED CAR LOCK DOES NOT WORK ALL THE TIMES

Mileage: 9,785

THE DRIVERS SIDE AUTOMATIC SLIDING DOOR WILL POP BACK OPEN ONCE IT CLOSES. AT APPROXIMATELY 30-40 MPH THE TRANSMISSION WILL SLIP AND IT IS SOUNDS LIKE A POPPING NOISE.

Mileage: 55,247

THERE IS AN ONGOING ISSUE WITH THE DRIVER SIDE SLIDING DOOR. IT CONTINUES TO OPEN ITSELF BACK UP AFTER CLOSING. IT WILL BE ALMOST CLOSED ALL THE WAY AND THEN WILL BEEP THREE TIMES AND OPEN BACK UP.. THERE IS NOTHING IN THE DOOR JAM OR WAY OF IT CLOSING. WE HAVE WIPED CLEANED AND VACUUMED IT, AND DEALER FOUND NO ISSUE. IT HAPPENS DAILY. ALSO AT TIMES THE SENSOR DOES NOT DETECT AN ENTIRE BODY OF MY CHILD WHEN CLOSING AND WILL CLOSE ON THE CHILD IF THEY DON'T MOVE IN TIME.

Mileage: 54,000

AT 10MPH DECELERATING TO STOP LIGHT. ENGINE SHUTOFF. ON RESTART ERROR MESSAGE APPEARED _SERVICE SHIFTER. NO LIGHTS ON SHIFTER DESIGNATING GEAR IN USE WAS ABLE TO RETURN TO CHRYSLER SERVICE. REPLACING SHIFTER. PREVIOUSLY THERE HAVE BEEN INSTANCES WHEN DOORS OPENED WHILE CAR WAS AT 30 MPH. THAT WAS CORRECTED WITH NEW LOCKING COMPUTER. SEVERAL TIMES THE TRANSMISSION WOULD NOT SHIFT INTO DRIVE WHEN CAR WAS STARTED. IGNITION HAD TO BE SWITCHED OFF THEN ON A COUPLE OF TIMES BEFORE THE SHIFTER WOULD WORK PROPERLY. THE PARKING BRAKE WOULD NOT DISENGAGE WHEN CAR STARTED AND BRAKE CONTROL BUTTON WAS PRESSEED. IGNITION HAD TO BE CYCLED COUPLE OF TIMES . NOT SHIFTING INTO DRIVE AND FAILURE TO DISENGAGE BRAKE OCCURRED TOGETHER FREQUENTLY BUT NOT EVERY TIME ON DOWNHILL ROADS IN CRUISE CONTROL AT 45 TO 55 MPH , TRANSMISSION DOWN SHIFTS SO RPM WOULD EXCEED 3000 AND DID NOT IMMEDIATELY UPSHIFT WHEN ROAD BECAME FLAT . RPM WOULD REMAIN ABOVE 3000 FOR SEVERAL SECONDS THEN RETURN TO 1500 RPM. THIS IS A VERY RECENT NEW ACTION. THERE A DISTURBING THUNK SOUND AND HARD JERK WHEN TRANSMISSION SHIFTS UNDER LOAD AT APPROXIMATELY 40 TO 50 MPH

Mileage: 54,200

THIS IS THE SECOND COMPLAINT I HAVE FILED IN 24 HOURS. I BELIEVE I AM HAVING A KNOWN PROBLEM/RECALL IN MY VEHICLE: ENGINE STALL DUE TO SOFTWARE ISSUE AN ENGINE STALL CAN INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 18V049000 I DROVE ABOUT 3 MILES. PARKED MY VEHICLE AND PUSHED THE BUTTON TO OPEN THE SLIDING BACK DOOR. WHEN I PUSHED THE BUTTON THE ENTIRE VEHICLE TURNED OFF INCLUDING THE ENGINE AND ALL THE LIGHTS. NOTHING ON THE DASH REMAINED LIT. I TRIED TO RESTART IT AND NOTHING HAPPENED. NO SOUNDS, CLICK OR LIGHTS APPEARED. I OPENED MY DOOR AND WAITED ABOUT A MINUTE THEN THE INTERIOR LIGHTS TURNED ON. THE SLIDING BACK DOOR HAD TO BE MANUALLY PULLED SHUT AT THIS POINT. I TRIED TO START THE VEHICLE AGAIN AND NOTHING HAPPENED. I TRIED AGAIN AND IT HESITATED, THEN STARTED. I WAS ABLE TO DRIVE ABOUT 10 MILES TO WORK AFTER THAT.

Mileage: 80,000

I BELIEVE MY VEHICLE IS HAVE THE ISSUE OF A KNOWN RECALL ON THIS TYPE OF VEHICLE: ENGINE STALL OR LOSS OF POWER STEERING ASSIST A LOSS OF POWER STEERING ASSIST OR A STALL CAN INCREASE THE RISK OF CRASH. I WAS DRIVING AND SUDDENLY THE POWER STEERING WENT OUT AND THE VEHICLE CAME TO A STOP. I WAS INSTRUCTED ON THE SCREEN TO PUT THE VEHICLE IN PARK. ONCE I PUT IT IN PARK THE VEHICLE SHUT OFF. I TRIED RESTARTING IT. THE BRAKE WAS STIFF AND WOULD NOT PUSH IN. WHEN I PUSHED THE BUTTON IT WENT TO "ACC" THEN WHEN I PUSHED IT AGAIN IT WENT TO "RUN" BUT THE VEHICLE WAS NOT ON AND I COULD NOT CHANGE THE SHIFTER OUT OF THE PARK POSITION. THIS WAS VERY DANGEROUS AND HAPPENED WHILE VEHICLES WERE DRIVING BEHIND ME CAUSING PEOPLE TO SUDDENLY COME TO A STOP.

Mileage: 78,000

WHILE VEHICLE IS BOTH STATIONARY AND MOVING THE SHIFT SELECTOR OR DIAL TURNS OFF. YOU CANNOT SEE WHAT GEAR YOU ARE IN WHEN THIS HAPPENS. THE VEHICLE HAS TURNED OFF WHILE IN MOTION! THE TIE RODS ON THIS VEHICLE BROKE AT LESS THAN 20K MILES. THE VEHICLE HAS HAD MULTIPLE RECALLS WHICH HAVE BEEN FIXED BUT CONTINUES TO HAVE INTERMITTENT ELECTRICAL ISSUES. ALL OF THESE HAVE BEEN REPORTED TO CHRYSLER.

Mileage: 65,961

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE SLAMS INTO GEAR. THE TRANSMISSION WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THERE WAS A RATTLING NOISE UNDER THE DRIVER'S SIDE. THE VEHICLE FAILED TO START LEAVING THE DRIVER AND PASSENGER'S STRANDED. *JS

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY,ALL OF THE LIGHTS ON THE DASH CAME ON AND THE CAR STARTED TO SLOW DOWN EVEN THOUGH I HAD THE CRUISE CONTROL SET. I TRIED TO PRESS THE ACCELERATOR AND THE CAR WOULD NOT SPEED UP. I PULLED OVER AND TURNED THE DIAL TO PARK BUT THE P DID NOT LIGHT UP. WHILE IN PARK THE CAR WAS JERKING FORWARD AND I COULD NOT SET THE PARKING BRAKE. I TURNED IT OFF AT THAT POINT AND TRIED TO TURN IT BACK ON TO SOLVE THE PROBLEM. THE PROBLEM HAS NOT YET BEEN SOLVED.

Mileage: 85,000

2017 CHRYSLER PACIFICA, 33'400 MILES- HESITATION AFTER PLACED INTO/ SHIFTING GEARS FROM A STOPPED POSITION, 5-10 SECONDS UNTIL THE CAR JERKS INTO GEAR FROM RELEASE OF BREAK PEDAL TO ENGAGING IN SELECTED GEAR. HEATED STEERING WHEEL FEATURE ONLY WORKS INTERMITTENTLY, WHETHER SELECTED FROM SETTINGS WITH START OR MANUALLY SELECTED, ALL CONTROLS FROM STEERING WHEEL GO OUT PERIODICALLY AFTER THE VEHICLE HAS BEEN IN MOTION, WILL NOT WORK AT ALL, INCLUDING RADIO CONTROLS, CRUISE CONTROL BUTTON, U-CONNECT BUTTON, VR BUTTON- NOT EVEN THE ILLUMINATION OF THE CONTROLS WORKS WHEN THIS HAPPENS. USUALLY AFTER THE CAR HAS BEEN IN MOTION FOR AT LEAST 10 MINUTES. HAS HAPPENED SEVERAL TIMES, BUT COMES BACK ON AT RANDOM INTERVALS WHILE DRIVING. HAS ONLY HAPPENED ON SHORT TRIPS. UNKNOWN CAUSE. PURCHASED VEHICLE USED WITH 20K ON IT MAY 30,2019.

Mileage: 32,000

WHEN USING THE KEY FOB TO REMOTELY CLOSE THE REAR DRIVER SIDE SLIDING DOOR OR THE OVERHEAD BUTTON TO OPEN OR CLOSE THE DOOR OR THE BUTTON ADJACENT THE DOOR ITSELF, IT WILL CLOSE FOR ONLY A BRIEF MOMENT AND REOPEN ITSELF ON AVERAGE, 2-4 TIMES AFTER THE INITIAL ATTEMPT TO CLOSE IT. TWO SEPARATE TIMES THE DOOR HAS SUDDENLY OPENED WHILE THE VEHICLE WAS PARKED, MOTOR RUNNING, WITHOUT ANY BUTTON OR REMOTE BEING PRESSED. SUPER SCARY.

AUTOMATIC ENGINE SHUTOFF SYSTEM SHUTS OFF VEHICLE ON HILLS CAUSING A ROLLBACK ISSUE, SAFETY PROBLEM. IT ALSO SHUTS OFF DURING HEAVY TRAFFIC HEATING UP VEHICLE CONSIDERABLY. SO FAR TWO DIFFERENT SERVICE DEPARTMENTS CANNOT FIND ANY ISSUES. 3 BATTERIES HAVE BEEN REPLACED IN 2 YEARS TIME. TRANSMISSION POPS IN AND OUT OF GEAR BETWEEN 2ND AND 3RD DURING CITY DRIVING. NO SPARE TIRE!! PATCH KIT, GOOD LUCK USING IT IF YOU HAVE A FLAT.

WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB

Mileage: 42,000

WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.

Mileage: 13,080

MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.

Mileage: 16,000

THIS IS FOLLOW UP TO COMPLAINT # 11279161 AND #11279427. WENT BY DEALERSHIP TODAY, THEY GAVE ME LIST OF CODES THEY FOUND PCM P152F, PCM P152E, ICS B210D16, ICS B21DD84, RFH C007700, ESM PP060700, DDM B21DD84, DDM B210C16, DDM B286015, PDM B21DD84, PDM B210C16, PDM B286015, MSMB21D21, PLGM B210D21, PLGM B21DD16, RCCC B219916, AND RCCC B21DD84. ALSO TOLD ME THEY WERE CHECKING TSB 08-099-18 REV A, SOMETHING TO DO WITH FRONT USB PORTS. I ALSO WAS TOLD WHEN THEY FIRST PLUGGED IN HAND HELD SCANNER IT SHOWED BAD AUXILIARY BATTERY. THEY DID FULL DIAGNOSTIC AND GOT ALL THESE CODES. STILL NOT SURE WHAT PROBLEM IS. MY OTHER QUESTION IS WHEN MY VEHICLE DIED NO OTHER LIGHTS CAME ON OTHER THAN THE ESS WARNING LIGHT. ALSO I HAVE NOT GOTTEN ANY OTHER WARNING LIGHTS WHEN ENGINE SHUT OFF.

Mileage: 50,183

THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.

Mileage: 29,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING; HOWEVER, THE ELECTRICAL SYSTEM REMAINED ACTIVATED. THE CONTACT WAS ABLE TO ENGAGE THE HAZARD LIGHTS AND MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED ELECTRICAL FAILURES. THE INSTRUMENTAL PANEL DARKENED, THE INTERIOR LIGHTING DID NOT ILLUMINATE, "KEY FOB NOT DETECTED" OR "KEY FOB LEFT" APPEARED WHEN THE KEY FOB WAS IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO MCCLARTY DANIEL CHRYSLER, DODGE, JEEP, RAM (3709 SOUTH THOMPSON STREET, SPRINGDALE, AR 72764, (479)-715-4476). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

Mileage: 34,500

SOMETIMES IS GIVING PARKING BRAKE SIGN AND WILL NOT CHANGE WHEN YOU TURN THE KNOB TO CHANGE TO ANOTHER LEVEL .SAY FROM P TO D AND VICE-VERSA. WHEN YOU DRIVE CONTINUOUSLY THAT WAY, IT DRAIN OUT THE BATTERY. I CAN CONCLUDE THAT IT HAS BOTH ELECTRICAL BATTERY PROBLEM AND THE PARKING BRAKE PROBLEM

Mileage: 35,000

2 MONTHS AFTER RECALL FOR THE AUTO START/STOP SERVICE, THE SERVICE STOPPED WORKING AND LIGHT CAME ON ENGINE. COULD NOT START CAR UNTIL 3RD ATTEMPT. HAPPENED TWO TIES AFTER ENGINE SHUT OFF. BROUGHT TO DEALER, AUX BATTERY HAS 0 CHARGE AND A CELL IN MAIN BATTERY IS NOW BAD. READING SEVERAL FORUMS THIS HAS BEEN COMMON AFTER RECALL EVEN THOUGH IT SHOULD NOT HAVE AFFECTED IT. $189 FOR DIAGNOSTIC AND $642 TO FIX, NOT COVERED BY WARRANTY

Mileage: 43,000

COULDN'T START MY CAR IN THE MORNING, GOT A JUMP AND IT STARTED,(THIS IS THE THIRD BATTERY I HAVE HAD WITH THIS VEHICLE AND IT'S ONLY A 2017) AFTER DRIVING OUT OF MY NEIGHBORHOOD IT SHUT DOWN, NO LIGHTS, COULDN'T PUT INTO PARK OR NEUTRAL AND COULDN'T OPEN THE DOORS...

Mileage: 52,345

WHEN I WAS DRIVING THE CAR I NOTICES THAT THE MONITOR SCREEN DIDNT TURN ON FOR 10 SECONDS AFTER I STARTED THE CAR. THE BACKUP CAMERA WAS BLURRY AND THE AUTO START STOP SYSTEM STOPPED WORKING ALL TOGETHER. THE NEXT MORNING WHEN I WENT TO START CAR THE ENGINE WOULDNT START. THE SCREEN CAME ON THE LIGHT CAME ON BUT THE ENGINE DIDNT START. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP AND THE CAR WOULDNT ROLL WHEN IT WAS PUT ON NEUTRAL. I AM BEING TOLD THERE MIGHT BE PROBLEMS WITH THE WIRING AND ELECTRICITY. I SAW THERE WAS A RECALL ABOUT THIS BUT MY CAR DIDNT HAVE A RECALL. THE DEALERSHIP IS GOING TO CHARGE ME INSANE AMOUNT OF MONEY TO GET THIS FIXED. I'VE ONLY HAD THIS CAR FOR A YEAR AND A HALF AND I BOUGHT IT TO THE SERVICE SHOP FOR MORE THAN I COULD COUNT. THIS IS SUPPOSED TO BE A NEW CAR WITH MINIMAL TO NO PROBLEMS. IM STARTING TO GET DISAPPOINTED.

Mileage: 20,300

WHILE DRIVING MY 4 YEAR OLD SON THE OTHER DAY THE VEHICLE JUST SHUT OFF AND IT FLASHED "TURN TO P (PARK) TO START ENGINE"- THIS FREAKED MY ENTIRE FAMILY OUT. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.I AM UP TO DATE ON ALL MY MAINTENANCE AND RECALLS. I HAVE ALSO BEEN EXPERIENCING A "BUCKING" WHEN YOU TURN THE VEHICLE AND ACCELERATE. IT IS AS IF THE TRANSMISSION IS SLIPPING. I AM SO FRUSTRATED AND FEEL LIKE I WASTED $36K OF MY HARD EARNED MONEY.

Mileage: 44,000

THE START/STOP ICON APPEARED ON THE DASH AND ALERTED THAT THE SYSTEM IS NOT WORKING. IT WAS TAKEN INTO DEALERSHIP WHERE THEY SAID THE AUXILIARY BATTERY WAS DEAD. AUXILIARY BATTERY WAS REPLACED BUT LIGHT DID NOT GO OFF. TAKEN BACK INTO DEALERSHIP AND WAS TOLD THAT IT TAKES TIME FOR IT TO CHARGE AND ALERT SHOULD GO OFF AFTER DRIVING. ALERT DID NOT GO OFF AND WAS TAKEN BACK TO DEALERSHIP WHERE THEY SAID THAT THE BATTERY SYSTEM IS NOT CHARGING. HAD TO RESCHEDULE ANOTHER DIAGNOSTIC APPOINTMENT FOR NEXT WEEK AS THEY DID NOT HAVE TIME TO FIX IT. NONE OF THIS COVERED UNDER WARRANTY AS 2017 PACIFICA HAS 45,000 MILES. ALSO ALERTED THE DEALERSHIP ABOUT THE 'HARD STOP' JERKING THAT OCCURS AT SHIFT CHANGE AROUND 15-20 MPH INTERMITTENTLY. THEY SAID THAT THIS COULD NOT BE INVESTIGATED DUE TO THE AUXILIARY BATTERY NOT FUNCTIONING.

Mileage: 45,000

MY 2017 PACIFICA HAS HAD MANY ELECTRICAL PROBLEMS WITH THE WINDOWS, SUNROOF, SLIDING DOORS, NAVIGATION, ELECTRONIC SCREEN, AND REAR HATCH WHICH HAVE BEEN REPAIRED EXCEPT FOR THE PASSENGER WINDOW & SUNROOF. BUT THE PROBLEM THAT I HAVE TOLD THE DEALERSHIP ABOUT REPEATEDLY AND THEY SAY THEY CAN NEVER RECREATE IS THAT THE CAR DOESN'T ACCELERATE OFTEN TIMES UNTIL AFTER THE CAR GLIDES INTO THE INTERSECTION, AND WHEN IT DOES IT LURCHES FORWARD. I DRIVE CAUTIOUSLY BECAUSE I KNOW I AM AT RISK OF GETTING HIT IF THE ENGINE DOESN'T KICK IN THE NEXT TIME I TURN IN FRONT OF ONCOMING TRAFFIC! THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR.

SINCE PURCHASING OUR PACIFICA, WE HAVE HAD NOTHING BUT ISSUES THAT SEEM TO NOT BE GETTING RESOLVED WITH CHRYSLER BESIDES CONTINUOUSLY IN THE SHOP. WE PURCHASED THE VEHICLE BRAND NEW SO WE WOULD NOT HAVE THE HASSLE OF AN UNRELIABLE VEHICLE. THE VEHICLE HAS LEFT US STRANDED WITH LESS THAN 30,000 MILES ON IT. WHILE DRIVING DOWN THE INTERSTATE, THE BACK HATCH CAME OPEN. AFTER PULLING OVER TO FIX THIS, AS I HAD KIDS IN THE CAR, THE VEHICLE KEPT OPENING. THE DEALERSHIP EXPLAINED THAT THERE WAS A RECALL AND FIXED THE ISSUE.CHRYSLER WAS VERY DIFFICULT TO WORK WITH THROUGH THE FIRST ISSUE. THE CASE MANAGER SAID THAT I WAS EXAGGERATED OVER THE ISSUES.WE THEN HAD THE AUTOMATIC START/STOP GO OUT, THIS CAUSED OUR DISPLAY SCREEN TO FREEZE UP AS WELL TO WHERE WE COULD NOT USE OUR CONTROLS. AT THIS TIME WE AGAIN BEGIN EXPERIENCING ISSUES WITH THE BACK HATCH AGAIN. UPON CONTACTING CHRYSLER A NEW CASE NUMBER WAS GIVEN AND WE WERE ONCE AGAIN SENT TO THE DEALERSHIP. SHORTLY AFTER BEING IN THE SHOP, I DROPPED MY CHILD OFF AT SOCCER PRACTICE. WHEN I RETURNED TO MY VEHICLE THE WHOLE SYSTEM SHUT DOWN AND DOORS OPENED AND WOULD NOT CLOSE ALL ELECTRICAL WAS SHUT DOWN. THE VEHICLE HAD TO BE TOWED AND WAS IN SERVICE DEPARTMENT FOR A WEEK. WE WERE LEFT WITH ONE VEHICLE TRYING TO HAUL OUR 5 CHILDREN AROUND WITH WORK AS WELL. RECENTLY THE 9-1-1 IS STUCK ON AND FREEZES THE DISPLAY SCREEN, ALONG WITH THE DRIVER PASSENGER SLIDING DOOR OPENING WITHOUT COMMAND OF THE BUTTON. THE VEHICLE IS SCHEDULED TO BE SERVICED....AGAIN. THIS HAS BEEN AN ONGOING ISSUE TO THE POINT WE DO NOT FEEL SAFE HAULING OUR FAMILY BUT FINANCIALLY ARE UNABLE TO TRADE IN, LEAVING US STUCK WITH A HEFTY CAR PAYMENT AND UNRELIABLE VEHICLE. WE WOULD NOT FEEL COMFORTABLE TRADING THIS CAR IN FOR ANOTHER FAMILY AS WELL.

THE VEHICLE WILL STALL AND THEN HARD SHIFT FROM FIRST TO SECOND GEAR. WE INITIALLY NOTICED THE HARD SHIFTING WHEN WE BOUGHT THE VEHICLE BUT THOUGHT IT MIGHT BE THE AUTO STOP/START SYSTEM. WE DIDN'T THINK MUCH OF IT UNTIL IT STARTED SHIFTING HARDER WHEN WE WOULD STOP OR BE DRIVING. THIS, AT TIMES, CAUSED ISSUES WHEN TURNING OR ACCELERATING TO GO THROUGH AN INTERSECTION. THE VEHICLE STALLING CAUSES A SAFETY HAZARD AND PRESENTS AN OPPORTUNITY FOR AN ACCIDENT TO OCCUR DUE TO THE DELAYED RESPONSE OF THE VEHICLE. THE CARS FOLLOWING BEHIND COULD POTENTIALLY REAR END THE VEHICLE. THE HARD-SHIFTING FEELS LIKE SOMEONE HIT YOU FROM BEHIND AND CAUSES BACK AND NECK PAIN FROM THE SUDDEN JERKING MOVEMENT. THIS VEHICLE HAS ALSO COMPLETELY STOPPED WHEN BEING DRIVEN CAUSING A SERIOUS SAFETY HAZARD. IT STARTED UP AGAIN IMMEDIATELY AFTER THAT INCIDENT ONLY TO NOT START AT ALL A FEW MONTHS LATER. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR US FROM THE VERY BEGINNING. WE STAYED OPTIMISTIC THAT THE RECALLS WOULD FIX THE ISSUES. THEY HAVEN'T. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR HEAVEN FORBID DIES BECAUSE OF THIS ISSUE. WE HAVE HAD 8+ SERVICE VISITS FOR THIS VAN. AT ONE TIME IT WAS COMPLETELY INOPERABLE AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. WE ARE FRUSTRATED WITH CHRYSLER AND THE SERVICE DEPARTMENT AT ANCIRA CHRYSLER, JEEP AND DODGE IN SAN ANTONIO, TX.

Mileage: 33,000

WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, THE UCONNECT SYSTEM REPEATEDLY DISPLAYED REQUESTS FOR SETTING A TIME DURING WHICH THE SYSTEM WOULD UNDERGO AN OVER-THE-AIR SOFTWARE UPDATE. THIS DIALOG BOX COULD NOT BE EASILY DISMISSED OR CLEARED. I CHOSE AND SET A TIME FOR THE UPDATE; HOWEVER, THIS REQUEST DIALOG WAS REINSTANTIATED ANYTIME A BUTTON WAS PRESSED, THUS EFFECTIVELY RENDERING THE TOUCHSCREEN INTERFACE (INCLUDING THE NAVIGATION) UNUSABLE. THE DIALOG HAD A DEFAULT TIME FOR THE SYSTEM TO UPDATE. THIS WAS SET TO THE CURRENT TIME PLUS ONE MINUTE. WHILE ATTEMPTING TO CLEAR THE DIALOG AND USE THE NAVIGATION, THIS DEFAULT TIME WAS INADVERTENTLY CHOSEN. ONE MINUTE LATER, WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, THE UCONNECT SYSTEM INITIATED A SOFTWARE UPDATE WHICH COMPLETELY SHUT DOWN THE TOUCHSCREEN INTERFACE AND DISPLAYED A WARNING WHICH SAID THAT THE VEHICLE SHOULD BE STOPPED AND IN PARK. AS THE CAR WAS IN MOTION ON THE HIGHWAY, THIS WARNING COULD NOT BE IMMEDIATELY COMPLIED WITH. THE REPEATED DIALOG BOXES WERE INCREDIBLY DISTRACTING. THE FACT THAT THE DRIVER COULD INADVERTENTLY INITIATE A SOFTWARE UPDATE WHILE IN MOTION IS NOT ONLY DANGEROUS BUT ASTOUNDINGLY ABSURD.

Mileage: 49,350

I PURCHASED A 2017 CHRYSLER PACIFICA IN OCTOBER 2016 AND IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE THEN. WITHIN THE FIRST YEAR I TOOK THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIME FOR A WIDE RANGE OF ISSUES 1. THE MAIN ISSUE WAS A HESITATION IN ACCELERATION (THIS PROBLEM IS ONGOING) EACH TIME WE TOOK IT IN THEY SAID THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DIAGNOSE IT, BUT WHEN WE GOT IT HOME THE PROBLEM ALWAYS CAME BACK. IT JUST CONTINUED TO GET WORSE, THE WARRANTY WE PURCHASED RAN OUT AND THE VEHICLE ENDED UP GETTING TOWED MULTIPLE TIMES FOR REPAIRS FOR THE FUEL SYSTEM AT ANOTHER DEALERSHIP (BECAUSE I LOST CONFIDENCE IN THE DEALERSHIP OF PURCHASE). THE FUEL SYSTEM PROBLEM IS DANGEROUS BECAUSE IT STALLS, STOPS, AND SHUTS OFF IN TRAFFIC. 2.THE PASSENGER (RIGHT-REAR) TURN SIGNAL AND REVERSE LIGHT (RIGHT) WIRING HAD TO BE REPAIRED AND IS NOW OUT AGAIN ALSO VERY DANGEROUS WHEN PEOPLE DON'T KNOW YOU'RE TURNING RIGHT, WE'VE ALMOST BEEN REAR-ENDED SEVERAL TIMES DUE TO NOT HAVING A WORKING REAR SIGNAL. 3.THE LIFT GATE STOPPED WORKING 4.THE ENGINE SOUNDS ROUGH LIKE ITS READY TO SHUT OFF. MOST OF THESE ISSUES WERE REPORTED AND/OR REPAIRED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. NOW THAT THE WARRANTY HAS EXPIRED ALL OF THE COST ARE MY RESPONSIBILITY. A LOANER CAR IS NO LONGER AN OPTION SO I HAVE TO PAY FOR RENTALS OR MISS WORK. COPIES OF THE MANY ROADSIDE CALLS AND TOWS ATTACHED.

A/C AND HEAT FAN WILL SPONTANEOUSLY INCREASE AND DECREASED POWER, DASH LIGHTS WILL PULSE BRIGHTNESS, DASH WILL FLASH "ELECTRICAL FAILURE" "PARKING BRAKE FAILURE", AND POWER STEERING STARTS TO FAIL. FEELS UNSAFE TO DRIVE

Mileage: 64,000

YESTERDAY MORNING MY BATTERY VOLTAGE WHILE DRIVING WAS FLUCTUATING TO LOW ERRATICALLY. WHEN I TRIED TO MAKE LEFT TURN THE BATTERY VOLTAGE IMMEDIATELY DROPPED DOWN DRASTICALLY TO POINT OR CUTOFF AND NEARLY CAUSED A COLLISION. IT THEN JUMPED BACK UP TO 14.4V AND HELD THAT CONSISTENTLY. A FEW HOURS LATER IT DROPPED DOWN WHILE DRIVING. THE DASHBOARD DIDN'T HAVE ANY LIGHTS LIT AND THE BATTERY STRENGTH WAS FINE OTHER THAN THE ERRATIC FLUCTUATIONS. I GOOGLED AND SAW THERE WAS A RECALL FOR THIS ISSUE ON MY VEHICLE TYPE AND YEAR. PHONE DEALERSHIP TO TELL THEM MY CAR WAS UNSAFE AND PERFORMED ERRATICALLY BECAUSE OF BATTERY ISSUE. DESPITE THE ARTICLE FROM MAY 2019 PERTAINING TO THIS SAME EXACT ISSUE, THEY SAID I DIDN'T HAVE A RECALL ON MY CAR. I DID RESEARCH AND IT SHOWED THE STALLING I'VE EXPERIENCED WAS DUE TO BATTERY CONNECTOR ISSUES. THIS MORNING I GOT INTO MY VEHICLE JUST FINE. TURNED ON CAR AND IMMEDIATELY THE BATTERY VOLTAGE GAUGE ON DASH WAS ERRATICALLY FLUCTUATING NON STOP FORN10 MINS AND THE CAR WAS SOUNDING LIKE IT WAS SHUTTING ON AND OFF ON ITS OWN. THE DASH LIT UP AND NOW A ICON FOR EMERGENCY STEERING POPS UP AND STAYS LIT. ALL OF THIS RELATES TO THE MANDATORY RECALL ARTICLE IN MAY 2019 BUT THE DEALERSHIP SAYS OTHERWISE. NOT FEELING LIKE DEALER IS BEING HONEST AND HAS BEST INTEREST OF MY SAFETY. I ATTACHED PIC IN UPPER LEFT CORNER OF THE EMERGENCY STEERING ICON THAT STAYED ON AS WELL AS SHOWS MY BATTERY CHARGE AS FINE AT THAT MOMENT BUT WAS ERRATICALLY FLUCTUATING WHEN I TOOK THE PIC THIS MORNING

Mileage: 44,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE START AND STOP FEATURE WAS INOPERABLE AND THE VEHICLE FAILED TO START. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED ROUGHLY AND ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (2103 HICKMAN RD, URBANDALE, IA 50323, (877) 841-4585 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 15,000. *BF *TP

Mileage: 15,000

STOPPED VEHICLE AND VAN AUTOMATICALLY WENT INTO PARK. OCCASIONALLY VEHICLE WILL NOT START WHEN BRAKE/BUTTON PRESSED. RADIO GOES ON BY ITSELF FREQUENTLY WHILE DRIVING. WHILE DRIVING, PARKING ASSIST WENT OFF BY ITSELF.

Mileage: 56,151

WE HAVE HAD MULTIPLE ISSUES WITH OUR 2017 CHRYSLER PACIFICA. THE FIRST ISSUE IS WHEN WE ACCELERATE BETWEEN 10 AND 20 MPH OUR VEHICLE REVS UP AND JERKS REALLY BAD. LITERALLY FEELS LIKE YOU HAVE BEEN REAR ENDED. IT IS LIKE THE GEAR IS SLIPPING OR IT CAN'T FIND THE NEXT YEAR TO GO INTO. ANOTHER ISSUE WE ARE HAVING IS WITH THE DRIVERS SIDE SLIDING DOOR. I USUALLY HAVE TO TRY TO SHUT IT MULTIPLE TIMES FOR IT TO STAY SHUT. ON MULTIPLE OCCASIONS I HAVE HAD TO HIT THE BUTTON 3-4 TIMES FOR IT TO STOP POPPING BACK OPEN. THE LAST ISSUE IS OUR START/STOP FEATURE. IT HAS COMPLETELY STOPPED WORKING AND IT SHOWS A CODE ON THE DASH. THESE ARE ALL ISSUES WE HAVE BEEN DEALING WITH FOR MONTHS.

Mileage: 28,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DOOR PUSH BUTTON FAILED TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL. AFTERWARDS, THE VEHICLE FAILED TO START, THE STEERING WHEEL WAS DIFFICULT TO TURN, AND ALL THE WARNING INDICATORS TURNED ON AND OFF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). ON ANOTHER OCCASION, WHILE DRIVING, THE STEERING WHEEL SEIZED AND A WARNING INDICATOR ILLUMINATED, INDICATING TO PARK AND START ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHERE MULTIPLE INSPECTIONS WERE COMPLETED. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 63275357. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.

Mileage: 22,500

WHEN STARTING THE CAR THE ENGINE DOESN'T ALWAYS TURN OVER. WHEN THIS HAPPENS ALL THE SENSORS GO DOWN AND IT TELLS ME I AM NOT IN PARK. THE CAR WON'T TURN OFF OR ON AND MUST TRY IT MANY TIMES BEFORE ANYTHING ELSE WITH HAPPEN. IT SEEMS TO HAPPEN ON A COOLER MORNING

THE AUXILIARY BATTERY FAILED WHICH CAUSED MY START/STOP SYSTEM TO DISABLE WHICH IN TURN CAUSED MY ELECTRONIC STABILITY CONTROL DISABLE ALSO. I HAVE HAD THE CAR JUST OVER A YEAR WITH 55,000 MILES ON IT.

Mileage: 55,000

AS I WAS DRIVING DOWN THE HIGHWAY MY PASSENGER WINDOW SUDDENLY ROLLED DOWN THEN MY DASHBOARD LIGHTS FLICKED ON AND OFF MULTIPLE TIMES. THE BATTERY LIGHT AND NO TRACTION LIGHT BLINKED, TOO. AS I WENT TO PULL OVER TO STOP, THE CAR COMPLETELY SHUT OFF ONCE I BRAKED. I WAS ABLE TO RESTART AND CONTINUE DRIVING AT THAT TIME. I WAS GOING ROUGHLY 65 MPH WHEN THE INITIAL PROBLEM BEGAN.

Mileage: 70,940

ON SEPTEMBER 16, 2019 NEAR 10 AM MY 2017 CHRYSLER PACIFICA WAS PARKED IN FAMILY GARAGE SINCE THE 13TH WITHOUT BEING DRIVEN. THE KEY FOB DIDN'T WORK AND NO POWER WAS AVAILABLE TO START OR ACCESSORIES. AN ATTEMPT WAS MADE TO JUMP IT WITH CABLES FROM MY WIFE'S CAR AND IT WOULD NOT START. TOW WAS REQUEST TO NEAR BY DODGE DEALER JACK PHELAN IN COUNTRYSIDE, ILL. EARLY AFTERNOON TWO DIFFERENT TOW TRUCK COMPANIES WERE SUMMONED AND THEY BOTH WERE UNSUCCESSFUL IN JUMPING IT.AFTER TWO DAYS THEY STATED THE BATTERIES WERE DEFECTIVE AND BOTH NEEDED REPLACEMENT. STILL UNDER WARRANTY OTHERWISE COST WAS GIVEN AS OVER $600.00.

VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH WHEN IT SPONTANEOUSLY BECAME EXTREMELY LOWER ON POWER AND LOST ALL POWER STEERING ALONG WITH NUMEROUS ERROR MESSAGES AND DASH LIGHTS BEING ILLUMINATED. THE VAN WAS ABLE TO BE DRIVEN INTO A PARKING LOT WHERE IT WAS RESTARTED AND DRIVEN THROUGH THE LOT. AFTER APPROXIMATELY 30 SECONDS THE VAN HAD THE EXACT SAME ISSUE BUT THIS TIME WAS NOT ABLE TO BE RESTARTED. MARTINS CHRYSLER OF UNTION GROVE WISCONSIN CAME AND PICKED UP THE VEHICLE. THE OWNER OF MARTINS SAID THE VEHICLE STARTED BUT THEN HE EXPERIENCED THE SAME ISSUE WE HAD. ASIDE FROM SOME START/STOP AND ELECTRICAL/CHARGING SYSTEM ERROR MESSAGES PREVIOUSLY THERE WAS NO WARNING AT THE TIME OF THIS INCIDENT. WE'VE HAD THE VAN IN BEFORE FOR THESE ERROR MESSAGES BUT THE DEALER NEVER FOUND THE CAUSE OF THE ISSUE.

Mileage: 40,000

AFTER SEVERAL STOPS FOR SHOPPING THE VAN WOULD CRANK OVER BUT NOT START, REPEATEDLY. AFTER 15 MINUTES OF TRYING AND A 5 MINUTE COOLDOWN THE VAN STARTED.

Mileage: 37,500

VEHICLE STALLING DUE TO DEAD BATTERY ACCORDING TO DEALERSHIP. VEHICLE STALLED WHILE DRIVING. I WAS ABLE TO START IT AGAIN AFTER COMING TO A STOP, BUT IT TOOK 3 TIMES PUSHING THE START BUTTON BEFORE IT TURNED OVER. HAD THE VEHICLE TOWED TO THE DEALERSHIP TO RUN DIAGNOSTIC AND THEY CONCLUDED THE BATTERY WAS DEAD AND NO OTHER MALFUNCTION WAS REPORTED.

Mileage: 38,000

BACK UP CAMERA HAS START TO MALFUNCTION. MORE TIMES THAN NOT WHEN YOU GO INTO REVERSE THE CAMERA EITHER COMES UP BLACK, BLACK WITH WARNING LINES, BLUE SCREEN, FUZZY PICTURES, GREAT PICTURES THEN YOU MOVE AND IT FREEZES. THIS IS BECOMING RIDICULOUS WITH A PRETTY MUCH BRAND NEW VEHICLE. NEEDS TO BE ADDRESSED AND FIXED PROPERLY.

Mileage: 42,500

WE TOOK A 7 HR TRIP IN OUR 2017 PACIFICA ON SAT BACK HOME FROM VACATION. THE NEXT DAY WE DROVE TO A LOCAL MOVIE THEATER. WE OBSERVED SEVERAL WARNING LIGHTS APPEAR FOR NO REASON. THE NEXT DAY THE VAN WOULD NOT START. BOTH BATTERIES ARE DEAD. WE USED A BATTERY CHARGE TO CHARGE MAIN BATTERY BUT IT WOULD ONLY CHARGE TO 11,6 AND WILL NOT START THE VAN. WE TRIED JUMPER CABLES. NOTHING WILL START THE VAN. WHEN ROADSIDE ASSISTANCE CAME TO TOW THE VAN TO THE SHOP THE MANUAL PARK RELEASE DID NOT WORK AND THE REAR TIRES WERE LOCKED. SOMETHING IS SERIOUSLY DRAINING THE BATTERY AS SOON AS YOU TAKE IT OFF THE BATTERY CHARGER. SOMETHING IN THE COMPUTER IS SUCKING ALL THE LIFE FROM THE BATTERY. VERY FRUSTRATING SINCE I JUST TOOK THE VAN INTO THE SHOP A COUPLE OF WEEKS AGO TO GET THE FOURTH RECALL ISSUE FIXED.

Mileage: 23,000

THE CAR SIMPLYWONT START. CHECK ENGINE LIGHT TURNED ON, SERVICE ABS, SERVICE ESC, PARKING BRAKE UNAVAILABLE, POWER STEERING UNAVAILABLE. THE POWER DOORS DONT WORK. SHIFTER IS LOCKEDAND THE AUTO PARK BRAKE WAS LOCKED. THE CAR WONT EVEN SHIFT TO NEUTRAL SO IT CAN BE TOWED.

Mileage: 28,100

WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER, " "SERVICE PARKING BRAKE, " "PARKING BREAK UNAVAILABLE." VEHICLE WAS PARKED IN GARAGE.

Mileage: 29,159

ENGINE STALLING WHEN IDLE OR DURING TAKE OFF BUT QUICKLY RESTARTS WHEN PUTTING IT IN PARK. AT TIMES IT GOES DIRECTLY TO PARK ON ITS OWN AFTER SHUTTING DOWN. RECENTLY THE VEHICLE LOST POWER WHILE DRIVING AROUND 50 MPH. I COASTED TO THE STOP LIGHT PUT IT IN PARK AND IT RESTARTED. LOOSING POWER COMPLETELY AFTER STALLING BUT AFTER A FEW MINUTES OF WAITING IT RESTARTS. SHIFT SERVICE WARNING APPEARS BUT RESETS BEFORE TAKING IT TO DEALER. OFTEN SHIFT INDICATOR LIGHTS DON'T WORK BUT WILL AFTER THE CAR RESTARTS HOURS LATER. WINDOWS GO DOWN ON THEIR OWN WHILE DRIVING.

Mileage: 10,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED. ON SOME OCCASIONS, THE VEHICLE WOULD SHUT OFF IN THE MIDDLE OF TRAFFIC AND RESTART. IN ADDITION, THE "AUTO STOP" INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX HILLS CHRYSLER JEEP (734-892-2220, LOCATED AT 111 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,500.

Mileage: 21,500

VAN WOULD NOT PICK UP SPEED IN HIGHWAY. PULLED OFF AT NEXT EXIT AND WHILE ATTEMPTING TO PULL OFF TO THE SIDE THE ENGINE STALLED AND SHUT OFF. THE SHUT OFF WAS ON A ROAD. HAD ONE FAILED START THE. WE WERE ABLE TO DRIVE OFF.

Mileage: 55,000

AT LEAST 6 TIMES IN THE PAST 8 MONTHS THE VEHICLE HAS FAILED TO START. IT BEHAVES AS IF BOTH BATTERIES ARE DEAD. AFTER USING A TRICKLE CHARGER I CAN GET THE CAR TO START. IT'S BEEN RETURNED TO THE DEALER NUMEROUS TIMES. EACH TIME THEY REPORT THAT THEY CHARGED THE BATTERIES AND EVERYTHING IS FINE AND CHRYSLER WILL NOT LET THEM REPLACE EITHER BATTERY SINCE "NO ERROR CODE IS REPORTED". SUPPOSEDLY THEY CHECKED THE CHARGING SYSTEM AS WELL AS LOOKED FOR A PARASITIC DRAW AND FOUND NOTHING. WE ARE AFRAID TO USE THE VEHICLE LEST WE GET STUCK FAR FROM HOME. IN DESPERATION I REPLACED THE MAIN BATTERY AT MY EXPENSE. IN ALL CASES THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED IN OUR DRIVE. SOME CASES OVERNIGHT AND OTHERS AFTER RETURNING FROM AN ERRAND RUN.

Mileage: 36,502

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. AFTER REFUELING THE VEHICLE, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND UNKNOWN WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO OLATHE DODGE CHRYSLER JEEP RAM (LOCATED AT 15500 W 117TH ST, OLATHE, KS 66062, (913) 780-3700) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,508. PIIR = Y.

Mileage: 38,508

I HAVE TAKEN THIS VEHICLE IN FOR REPAIRS MULTIPLE TIMES AND IT IS SCHEDULE FOR REPAIRS AGAIN THIS WEEK. THERE HAVE BEEN MULTIPLE ELECTRICAL ISSUES INCLUDING PROBLEMS WITH THE SLIDING DOORS, ANTI LOCK BRAKE SYSTEM HAD TO BE REPLACED, THE BATTERY SYSTEM IS GROUNDING OUT, ISSUES WITH THE RADIO SCREEN, AND NOW THE AUTO ON OFF SYSTEM IS NOT WORKING. IN ADDITION, I HAD TO TAKE THE VEHICLE IN FOR THE BALL JOINTS BOLTS COMING LOOSE THREE TIME AND THEY JUST USED LOCTITE TO MAKE THEM SAY ON . THEY NEVER REALIGNED THE VEHICLE AND NOW I HAVE TO REPLACE TIRES THAT ARE UNSAFE. CHRYSLER SHOULD OWN THIS AND I AM STILL CONVINCED THE BALL JOINTS COULD BE DAMAGED FROM THIS ISSUE AND THEY SHOULD REPLACE THEM. HOWEVER, THE BIGGEST ISSUE IS THE TRANSMISSION. IT WILL BE GOING IN FOR THE FIFTH TIME THIS WEEK FOR THE SAME ISSUE THAT THE DEALER KEEP CLAIMING IS HOW I DRIVE IT. WHEN TAKING OFF FROM A DEAD STOP THE TRANSMISSION HESITATES, WHICH IS A SERIOUS SAFETY ISSUE. ALSO, WHEN DRIVING AND YOU LET OFF THE ACCELERATOR TO BRAKE IT WILL HAMMER REAL HARD. THIS A SERIOUS SAFETY ISSUE AND CHRYSLER AND THE DEALER REFUSE TO OWN IT. I FILED MY SECOND COMPLAINT WITH CHRYSLER LAST WEEK. THIS ALL NEEDS TO BE RESOLVED SO I HAVE A SAFE VEHICLE FOR MY FAMILY. I FEEL THEY ARE STALLING SO MY WARRANTY WILL RUN OUT AND I HAVE NO RECOURSE.

Mileage: 35,500

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER PULLING OFF THE FREEWAY AND STOPPING THE VEHICLE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEE'S SUMMIT CHRYSLER (1051 SE OLDHAM PKWY, LEES SUMMIT, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 53,000

ELECTRICAL SYSTEM BEGAN ACTING ERRATIC. WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER," "SERVICE PARKING BRAKE," "PARKING BREAK UNAVAILABLE." ON THE DRIVE, WHILE IN MOTION, THE AIR CONDITIONING BEGAN TO INCREASE AND DECREASE IN POWER/SPEED WITHOUT DRIVER INPUT. THE VEHICLE THEN TURNED OFF ON THE HIGHWAY. AFTER RESTARTING AND MAKING IT HOME THE CAR HAD DIFFICULTY TURNING ON AGAIN. THE SLIDING DOORS AND LIFT GATE WERE ALSO SAID TO BE "UNAVAILABLE."

Mileage: 38,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT. WHILE PULLING IN THE DRIVEWAY, THE BATTERY LOST POWER AND THE VEHICLE STALLED. ED PAYNE CHRYSLER DODGE JEEP RAM (2101 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-1902) INDICATED THAT THE OEM BATTERY WAS NOT AVAILABLE AND THE PART HAD TO BE ORDERED, WHICH MAY NOT BE AVAILABLE UNTIL JULY 18, 2019. A LOANER VEHICLE WAS NOT PROVIDED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILUREWAS IDENTICAL. THE APPROXIAMTE FAILURE MIELAGE WAS 22,000.

Mileage: 22,000

WE HAVE HAD A FEW CONTINUING PROBLEMS SINCE THE ORIGINAL PURCHASE OF A 2017 CHRYSLER PACIFICA BRAUNABILITY VAN. THE CAR HAS HAD ELECTRICAL ISSUES AND ON 3 OR 4 OCCASIONS HAS SUDDENLY SHUT OFF OR STOPPED WORKING. ONE TIME MAY HAVE BEEN RELATED TO A CAR ACCIDENT MY HUSBAND WAS IN. HE COLLIDED WITH ANOTHER CAR IN 2018, IMMEDIATELY AFTER THE ACCIDENT THE CAR WAS NOT RUNNING, BUT HE HADN'T TURNED IT OFF. IT STARTED BACK UP AGAIN BUT THIS HAPPENED 2 OR 3 TIMES THIS YEAR WITH DIFFERENT ELECTRICAL FEATURES NOT WORKING MAKING THE CAR INOPERABLE AT TIMES. IN ADDITION, THE AIR CONDITIONING SYSTEM HAS CONTINUOUSLY BEEN DYSFUNCTIONAL. WE HAVE HAD IT TO THE DEALERSHIP A FEW TIMES FOR THIS PROBLEM. MOST RECENTLY IT WAS FIXED A COUPLE MONTHS AGO AND IT IS AGAIN NOT WORKING.

Mileage: 4,000

WHILE DRIVING MY 2017 CHRYSLER PACIFICA ON 7/11/2017 THE MINIVAN COMPLETELY SHUT OFF IN THE MIDDLE OF THE INTERSECTION , I HAVE TO PUT IT IN PARK AND START THE VEHICLE AGAIN , HARD SHIFTING IS BEEN A COMMON ISSUE ON A DAILY BASIS .

Mileage: 90,853

WHEN CLOSING THE DRIVER SIDE SLIDING DOOR, IT BOUNCES BACK OPEN ONE TO MULTIPLE TIMES BEFORE LATCHING SHUT 90% OF THE TIME. WE CONFIRM THERE IS NOTHING IN THE WAY OF IT CLOSING. WE HAVE TAKEN IT TO THE DEALERSHIP UNDER WARRANTY MULTIPLE TIMES AND THEY ALWAYS STATE IT CANNOT BE REPLICATED. ALSO, ON THE PASSENGER SIDE SLIDING DOOR IF SOMETHING GETS IN THE WAY IT WILL ONLY OPEN A SMALL PORTION VERSUS OPENING ALL THE WAY UP OR SHUTTING COMPLETELY. IF A CHILD PUTS THEIR FOOT UP, THE DOOR WILL STOP WITHOUT OPENING BACK UP. THERE IS NO ALERT/WARNING ON THE DASHBOARD AND YOU EASILY DRIVE AWAY WITH THE SLIDING DOOR PARTIALLY OPEN, VERY DANGEROUS. ANOTHER ITEM, IF YOU LEAVE A BACK DOOR OPEN, THE VAN WILL ALLOW YOU TO PUT IT IN GEAR WITHOUT MANUALLY TAKING OFF THE PARKING ASSIST OR AGAIN NOTIFYING YOU THERE IS AN OPEN DOOR. IT WILL NOT DO YOU ANY GOOD TO SEND PICTURES BUT I CAN CERTAINLY SEND A VIDEO. THIS IS BEEN ONGOING SINCE APRIL 2018 WHEN WE PURCHASED THE VEHICLE INITIALLY.

FIRST, THE TWO BATTERIES IN THE VEHICLES ARE FAILING PREMATURELY. OURS JUST FAILED ABOUT A WEEK AFTER THE START/STOP SYSTEM LIGHT ACTIVATED ON DASH. OUR VAN WAS PARKED FOR 7 DAYS AT AN AIRPORT AND UPON RETURNING FROM VACATION THE BATTERIES WERE DEAD AND UNABLE TO BE RECHARGED. IRONICALLY, MY SISTER-IN LAW IN CALIFORNIA WHOM WE WERE VISITING, HAD THE EXACT SAME PROBLEM WITH THEIRS WHILE WE WERE THERE. AGAIN, A 2017 CHRYSLER PACIFICA. MY RESEARCH SHOWS THIS IS A REOCCURRING ISSUE ALL ACROSS THE COUNTRY ACCORDING TO GOOGLE RESEARCH AND CARCOMPLAINTS.COM. SOME PEOPLE ARE HAVING THEIR VAN DIE OR STALL WHILE IN MOTION. SECOND, THERE IS A PROBLEM WITH THE PAINT BUBBLING UP AROUND THE HOOD EDGES. AGAIN, MY RESEARCH ON GOOGLE AND CARCOMPLAINTS.COM REVEALS MANY ARE SUFFERING THIS BUBBLING PAINT ISSUE. LAST, THE TRANSMISSION HAS AN EXTREMELY HARD SHIFT INTERMITTENTLY BETWEEN 10 TO 15 MPH. SO HARD IN FACT, IT FEELS AS IF YOU HAVE BEEN REAR ENDED. AGAIN, RESEARCH ON GOOGLE AND CARCOMPLAINTS,COM AND PACIFICA FORUMS, INDICATE THIS IS NOT AN ISOLATED ISSUE. MANY ARE EXPERIENCING THIS ISSUE.

Mileage: 18,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ENGINE SEIZED ON THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMP START THE VEHICLE, BUT THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A NEW BATTERY WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

I HAVE HAD MULTIPLE ELECTRICAL PROBLEMS WITH MY 2017 PACIFICA THAT BEGAN ROUGHLY ONE YEAR INTO MY 39 MONTH LEASE (CURRENTLY 22 MONTHS IN). THE AUTO START/STOP INDICATOR AND A MESSAGE SAYING THE HOOD IS OPEN WHEN IT'S NOT REPEATEDLY SHOWS ON THE DASH WHEN DRIVING AND WHEN STATIONARY. THESE ISSUES WERE SUPPOSEDLY "FIXED" TWICE NOW WITH A THIRD APPOINTMENT IN A FEW WEEKS (TAKES FOREVER TO GET IN TO THE DEALER AND I'M FED UP WITH HAVING TO RENT A VEHICLE WHILE THE DEALER "FIXES" THE PROBLEM). ALSO, THE CAR HAS STALLED AT LEAST 10 TIMES IN THE PAST YEAR, MOST RECENTLY YESTERDAY, WHICH REQUIRES ME TO SHIFT TO PARK AND RESTART THE VEHICLE. THIS TOO WAS SUPPOSEDLY "FIXED" EACH TIME THE DEALER HAD IT IN THE SERVICE DEPT. I WAS VERY LUCKY THAT THE CAR WAS SITTING IDLE AT A RED LIGHT OR STOP SIGN DURING EACH OF THESE OCCURRENCES. I WOULD HATE TO THINK OF WHAT COULD HAPPEN IF I WAS DRIVING AT ANY RATE OF SPEED AND THE VEHICLE STALLED. ADDITIONALLY, THE BATTERY INDICATOR HAS COME ON TWICE NOW IN THE PAST TWO DAYS, WHICH SUGGESTS THE BATTERY ISN'T CHARGING RIGHT. HOWEVER, I CHECKED THE BATTERY VIA THE VEHICLE INFORMATION SECTION ON THE DASH AND THE BATTERY IS RUNNING APPROPRIATELY. I WILL CONTINUE TO MONITOR THAT AS WELL AND HAVE THE DEALER CHECK IT AT THE APPOINTMENT IN A FEW WEEKS. WITH ALL OF THAT BEING SAID, THESE PROBLEMS SHOULD NOT BE OCCURRING IN A VEHICLE THAT IS NOT EVEN TWO YEARS OLD! THESE ARE SAFETY CONCERNS THAT HAVE THE POTENTIAL TO CAUSE SERIOUS HARM TO THE DRIVER/PASSENGER OF THE PACIFICA AS WELL AS INNOCENT BYSTANDERS. IT IS NOTEWORTHY THAT I CURRENTLY HAVE 21K MILES ON THE VEHICLE. THESE ISSUES BEGAN AROUND THE 12K MILE MARK.

RADIO SCREEN WENT BLACK. NOTHING CONNECTED WITH SCREEN CAN BE USED (RADIO, BACKUP CAMERA, CLIMATE CONTROL, ETC.

Mileage: 39,000

OUR PACIFICA WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN, THE PARKING BRAKE ENGAGED AND A MESSAGE CAME UP THAT SAID TO SERVICE THE SHIFTER. WE WERE ABLE TO TURN OFF THE ENGINE AND RESTART IT, BUT WE WERE NOT ABLE TO GET THE PACIFICA TO SHIFT TO DRIVE OR TO GET THE PARKING BRAKE TO DISENGAGE. SHERIFF'S DEPUTIES WHO CAME AND REMAINED ON SCENE WITH US WHO ARE FAMILIAR WITH CHRYSLER CARS WERE ALSO NOT ABLE TO GET OUR PACIFICA TO MOVE. THANKFULLY THIS INCIDENT HAPPENED IN A SITUATION THAT WAS NOT TERRIBLY BUSY. I AM CONCERNED THAT THIS WOULD HAVE BEEN EXTREMELY DANGEROUS IF IT HAD OCCURRED ON A BUSY ROAD. THE DOCUMENT FROM THE REPAIR CITES TSB 18-002-19. THE WORK THAT WAS DONE WAS TO REPLACE THE SHIFTER. OUR VAN ONLY HAD 41962 MILES ON IT AT THE TIME OF THE INCIDENT. IF THIS IS A COMMON ISSUE, SOME WORK SHOULD BE DONE TO SET UP SOME SORT OF RECALL THAT WOULD MAKE THIS LESS OF A SAFETY ISSUE. AS A RESULT OF THIS INCIDENT AND A SIMILAR INCIDENT DUE TO A HOOD LATCH SENSOR FAILURE WE NO LONGER FELT SAFE IN THIS VEHICLE. ONCE THE REPAIR WAS COMPLETE, WE TRADED IN THE VAN TO BUY SOMETHING WE FEEL MUCH MORE SAFE IN.

Mileage: 41,962

AUTO START/STOP WARNING LIGHT ILLUMINATED ON PANEL. NO REASON FOR THIS TO TURN ON AS CAR WAS IN MOTION AND OPTION HAD BEEN TURNED OFF.

Mileage: 17,015

---SERVICE ELECTRONIC STABILITY CONTROL--- WHILE MY WAS IN MOTION, I RECEIVED A MESSAGE SAYING, "SERVICE ELECTRONIC STABILITY CONTROL". DURING THIS TIME, I NOTICED MY VEHICLE'S AC LOWERED AND I COULD HEAR THE ENGINE SHIFT AND I FELT A JUMP. IT DID THIS 4 TIMES IN A 20 MINUTE DRIVE.

Mileage: 35,000

CURRENTLY HAVE 53,078 MILES ON THIS VAN. IT IS SERVICED REGULARLY BY THE SAME DEALERSHIP WE BOUGHT IT FROM. TODAY AS I WAS PICKING UP MY KIDS FROM SCHOOL( SPEED LIMIT IS 15 MPH) VAN SUDDENLY LOST POWER, IT MADE BEEPING NOISE, AND DASH SAID TO SHIFT TO PARK. I SHIFTED TO PARK AND SHUT IT DOWN THEN RESTARTED. IT IS DRIVING NORMAL AGAIN BUT I'M STILL TAKING IT INTO DEALERSHIP BECAUSE EVER SINCE IT HAD A SOFTWARE UPDATE LAST YEAR, I HAVE HAD ISSUES WITH TRANSMISSION SLIPPING AS I DRIVE ON HIGHWAY. IT SLOWS DOWN BY ITSELF AND JERKS VAN ROUGHLY AS IT AUTOMATICALLY SHIFTS TO NEXT GEAR. ALSO THE TRUNK STOPPED MAKING BEEPING SOUND WHEN IT OPENS.

Mileage: 53,078

VEHICLE "JERKS" WHEN AUTOMATICALLY SHIFTING. THIS HAPPENS AT SLOW SPEEDS, WHILE IN MOTION, ON CITY STREETS. HAS BEEN TAKEN TO DEALER, AND WAS TOLD NOTHING COULD BE DONE UNLESS THE "CHECK ENGINE" LIGHT WAS ON. PASSENGER SIDE SLIDING DOOR WILL RETRACT AS IF SOMETHING IS BLOCKING ITS TRACK WHEN THERE IS NOTHING THERE. PAINT IS BUBBLING ON THE HOOD

Mileage: 12,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE, THE ENGINE SHUT OFF. AS THE CONTACT ATTEMPTED TO RELEASE THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE CITY OF MCKINNEY (972-569-9650, LOCATED AT 700 S CENTRAL EXPY, MCKINNEY, TX 75070) WHERE NO FAILURES WERE FOUND WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT PROVIDED. *TR *AS CONSUMER STATED ELIMINATING THE STANDARD SPARE TIRE TO REDUCE WEIGHT IN THE VEHICLE HAS CAUSED A SAFETY ISSUE AS MOST TIRE PROBLEMS CANNOT SIMPLY BE FIXED ON THE SIDE OF THE ROAD WITH A PATCH KIT. AUTO ON/OFF SYSTEM. TIRE PATCH KIT PROVIDED WITH VEHICLE INSTEAD OF SPARE TIRE DURING EMERGENCIES/TIRE BLOW OUT/ FLAT, EXCEEDING DIFFICULT TO USE ESPECIALLY FOR A FAMILY VEHICLE. KIT ONLY WORKS WHEN DAMAGE TO TIRE IS IN A SPECIFIC PLACE AND ACCESSIBLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 10,000

AS I WAS EXITING THE PARKING GARAGE, THE TRUNK OPENED UP WHILE THE CAR WAS BEING DRIVEN. THERE WAS A LOUD NOISE FROM THE LIFTGATE AND THE REAR WINDSHIELD WAS SHATTERED, PLUS THE WIPER SYSTEM BROKE.

Mileage: 24,300

PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS

MY 2017 CHRYSLER PACIFICA LOST ALL DASHBOARD POWER YESTERDAY WHICH MEANT NO HEAT, ETC. I WAS GOING TO BRING IT IN TO THE DEALER THIS MORNING BUT THE POWER DOORS WEREN'T WORKING AND IT WOULDN'T START. A FEW MINUTES LATER EVERYTHING ELECTRICAL SHUT DOWN AND NOW IT'S COMPLETELY DEAD. SEEMS THERE ARE MANY CASES OF ISSUES WITH THIS MAKE MODEL YEAR. LUCKILY IT DIED WHEN STATIONARY.

Mileage: 17,000

I WAS IN A PARKING LOT AND I TURNED THE VAN ON WITH THE LIGHTS ON AUTO AND THE INTERIOR LIGHTS FLASHED ON THEN WENT DARK...NO SPEEDOMETER, NO GAS GUAGE, NO NAVIGATION, RADIO, OR PHONE CONNECTION. I TURNED THE CAR ON AND OFF TWICE BUT IT DIDN'T FIX IT. THEN I TURNED THE HEADLIGHTS OFF AND THE DASH CAME BACK. I TURNED THE HEADLIGHTS ON AND OFF TWICE MORE AND NOTHING CHANGED. WE JUST BOUGHT THIS CAR AND I AM CONCERNED IT'S A LEMON.

Mileage: 35,165

ON MULTIPLE OCCASIONS THE VEHICLE'S ENGINE HAS SHUT OFF WHILE IN OPERATION ON CITY STREETS BRINGING THE CAR TO A STOP IN TRAFFIC. TWO OF THE OCCASIONS HAVE OCCURRED WHILE CROSSING A STREET WITH ONCOMING TRAFFIC. TWO OF THE OCCASIONS OCCURRED IN OUR NEIGHBORHOOD STREET. THE VEHICLE THEN INSTRUCTS THE DRIVER TO SHIFT INTO PARK TO START THE ENGINE AGAIN. AFTER SHIFTING INTO PARK AND ATTEMPTING TO START THE VEHICLE ALL POWER/ELECTRICAL IS LOST LEAVING THE VEHICLE STRANDED.

Mileage: 14,000

THE UCONNECT SYSTEM HAS GONE OUT IN MY CAR ( SCREEN GOES BLACK) OVER A DOZEN TIMES IN 2 YEARS. WE ARE UNABLE TO USE FEATURES SUCH AS BACKUP CAM, TEMP CONTOLS, NAVIGATION, RADIO ETC. IT HAS BEEN TO THE DEALER 6 TIMES AND NO PERMANENT FIX HAS BEEN FOUND. LAST WEEK I RE-SET THE FUSE IN ORDER TO GET IT TO WORK.

Mileage: 45,000

TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (INTERSTATE 35, FORT WORTH, TX) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

OUR 2017 CHRYSLER PACIFICA HAS BEEN JERKING INTO GEAR AND WON'T ACCELERATE AND THEN AFTER A FEW MOMENTS, IT DOES. THE JERKING FEELS AS IF SOMEONE JUST HIT YOU FROM BEHIND AND YOU STALL BEFORE BEING ABLE TO ACCELERATE. THIS ALWAYS HAPPENED WHILE IN MOTION FLAT ROAD, INCLINE, OR DOWN HILL. WHEN WE CALLED THE DEALERSHIP AND TOOK IT IN AND INFORMED THEM OF THE ISSUE, THEY SAID THEY DIDN'T SEE A PROBLEM. NOW, WE HAVE AN UNKNOWN MESSAGE THAT SAYS "SERVICE SHIFTER". THIS CAME AFTER THE VAN WAS SITTING AND WE GOT IN TO START THE VEHICLE. IT WOULDN'T START. HAD TO WAIT FOR A TOW. THE POWER WINDOWS, DOORS, HATCH WON'T WORK BUT THE RADIO AND COMMUNICATIONS SYSTEMS WORK FINE.

Mileage: 45,992

I PURCHASED A USED 2017 CHYRLSER PACIFICA AND COULD NOT GET MY UCONNECT TO WORK. I FOUND OUT THAT THE PREVIOUS OWNER MAINTAINS THE UCONNECT ACCESS ACCOUNT UNTIL THEY CANCEL IT. THEY CAN UNLOCK, START AND IF WANTED STEAL MY CAR USING THEIR CELL PHONE. UCONNECT DOES NOT CANCEL THE ACCOUNT WHEN THE CAR IS SOLD SO THE PREVIOUS OWNER MAINTAINS THE ACCOUNT UNTIL THEY CANCEL IT. THIS IS VERY DANGEROUS AS THE PREVIOUS OWNER CAN EFFECT THE OPERATION OF THE VEHICLE WITHOUT THE NEW OWNER'S KNOWLEDGE.

Mileage: 18,000

INITIALLY, WHILE DRIVING, A BRIEF WARNING MESSAGE WOULD FLASH ON THE DRIVER'S INFO CLUSTER THAT THE "POWER STEERING WAS UNAVAILABLE" AND THEN THE WARNING WOULD GO AWAY VERY QUICKLY. HOWEVER, THE WARNING BEGAN COMING ON MORE FREQUENTLY, ALWAYS WHILE DRIVING, AND IT WOULD STAY ON, RESULTING IN A TOTAL LOSS OF POWER STEERING. THIS WAS VERY FRIGHTENING SINCE IN THE LARGE VAN IT BECAME DIFFICULT TO CONTROL WHILE DRIVING AT BOTH HIGHWAY AND SIDE-STREET SPEEDS. WHEN THE ENGINE WOULD BE TURNED OFF AND THEN RESTARTED, THE MALFUNCTION WOULD RESOLVE, HOWEVER, IT BEGAN HAPPENING MORE AND MORE FREQUENTLY, SOMETIMES MULTIPLE TIMES DURING A SHORT DRIVE. IT WAS VERY UNSAFE TO DRIVE AS THE POWER STEERING COULD HAVE POTENTIALLY GONE OUT AT ANY TIME, SUCH AS A HIGHWAY CORNER, RESULTING IN LOSS OF CONTROL. THE CAR IS NOW IN THE SHOP WHILE THEY ARE TRYING TO FIND A REPAIR FOR THE PROBLEM BUT AS OF NOW THEY ARE SAYING IT IS ELECTRONIC AND NOT MECHANICAL.

Mileage: 25,000

THERE WAS A RECALL DUE TO THIS VEHICLE HARD SHIFTING. I HAVE HAD THIS FIXED THREE TIMES AND IT IS HARD SHIFTING AGAIN. THE VEHICLE LURCHES FORWARD AND SOMETIMES IT FEELS LIKE IT WILL STALL OUT COMPLETELY. IT OCCURS WHEN ACCELERATING, ESPECIALLY AFTER STOPPING. IT IS WORSE WHEN SHIFTING FROM THE LOWER GEARS WHEN THE VEHICLE JUST BEGINS TO ACCELERATE, HOWEVER IT ALSO OCCURS WHILE SLOWING DOWN TO TURN. THE ELECTRICAL SYSTEM THAT MONITORS THE TEMPERATURE GAUGE IS NOT WORKING PROPERLY. IT OFTEN SHOWS TO BE IN THE NEGATIVE DEGREES. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON. THIS HAS ALSO BEEN FIXED BY MY DEALERSHIP BUT IT HAS CONTINUED TO OCCUR.

Mileage: 45,000

ENGINE, LIGHTS, AND ALL ELECTRICAL SHUT OFF TWICE. THE FIRST TIME WE WERE STOPPED WAITING TO MAKE A LEFT TURN.WE WERE ABLE TO RESTART IT RIGHT AWAY. THE SECOND TIME WE WERE MAKING A RIGHT TURN OFF OF A BUSY ROAD ONTO A SIDE STREET AND GOT ABOUT HALF WAY THROUGH THE TURN WHEN EVERYTHING SHUT OFF AND WE WERE NOT ABLE TO RESTART IT.THIS WAS SCARY AND VERY DANGEROUS FORTUNATELY THE VAN ROLLED SUFFICIENTLY TO GET OFF THE MAIN RD. WE TRIED TO PUSH IT FURTHER BUT WITH OUT ELECTRIC WE WERE NOT ABLE TO RELEASE THE PARKING BRAKE WHICH TURNS ON WHEN THE ENGINE STOPS. WE WERE FINALLY ABLE TO START IT WITH THE HELP OF A PORTABLE JUMP STARTER THAT WE ALWAYS CARRY IN THE VEHICLE. WE TOOK IT TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG. I HAVE NO IDEA WHAT THE PROBLEM IS BUT IT INVOLVES A TOTAL ELECTRIC DISCONNECT THAT IS POSSIBLY RECONNECTED WHEN AN OUTSIDE POWER SOURCE IS INTRODUCED (JUMP STARTER) . I AM AFRAID TO DRIVE IT. I NOTICE ONLINE SEVERAL MORE OF THE SAME TYPE COMPLAINTS. THE FIRST WAS 12/26/18. THE SECOND WAS 1/6/19.

Mileage: 34,767

VEHICLE STARTED HAVING ISSUES STARTING, THE VEHICLE WOULD NOT START ONCE THE START BUTTON WAS PUSHED. ONCE IT DID START AND PUT INTO REVERSE OR DRIVE THE VEHICLE WOULD NOT MOVE. I WOULD HAVE TO TURN THE VEHICLE OFF, AND ON AGAIN SEVERAL TIMES BEFORE IT WOULD START. THE VEHICLE WOULD SHUT OFF AND THEN TURN BACK ON WHILE ON THE INTERSTATE WHENEVER SPEED WAS REDUCED. THE HEADLIGHTS WOULD SPONTANEOUSLY SHUT OFF AT NIGHT WHILE DRIVING, AND COULD NOT BE TURNED BACK ON. THE INSIDE DASH LIGHTS WOULD ALSO TURN OFF MAKING FOR A VERY UNSAFE SITUATION. THE AIR CONTROL ALSO DID NOT WORK PROPERLY. IT WOULD BE VERY HOT AT 68 DEGREES, AND WOULD NOT BLOW A STEADY FLOW OF AIR. IT WILL SPEED UP THEN SLOW DOWN. *BF... *TR

Mileage: 37,800

VEHICLE SHUT OFF ON MY 7 TIMES ALREADY 2 ON HIGHWAY AND 5 ON STREETS. 2 ON HIGHWAY WAS DRIVING AROUND 65 MPH WHEN DASH WENT OFF ALL LIGHTS WENT OFF NO POWER STEERING OR HAZARD LIGHT FUNCTION. HAD TO PULL OVER TO MEDIAN AT A COMPLETE STOP. THE OTHERS WERE VARIANT FROM COMING TO A STOP ALL THE LIGHTS SHUT OFF THE GAUGE NEEDLES WENT CRAZY. AND THE OTHERS WERE DRIVING AT LOWER SPEEDS. THE WORSE IS TRYING TO MUSCLE ONTO A PARKING LOT OR MEDIAN WITH NO POWER STEERING OR LIGHTS

Mileage: 18

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER COASTING TO A STOP, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO SARASOTA SUNSHINE CHRYSLER(7745 S. TAMIAMI TRAIL, SARASOTA, FL) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

POWER STEERING FAILING COMPLETELY. STARTED INTERMITTENTLY AND WAS FIRST ADVISED THAT A 'LOW BATTERY' CAUSED A POWER SPIKE IN THE POWER STEERING UNIT AND THEY CHARGED THE BATTERY. THEN IT HAPPENED MORE FREQUENT AND THEY DIAGNOSED IT TO THE POWER STEERING UNIT ITSELF WHICH TOOK A WEEK TO REPLACE. THEN TWO DAYS LATER THE POWER STEERING WENT OUT WHILE ENTERING A 90 DEGREE CURVE AT 35 MPH. AFTERWARDS I COULD SIT IDLING, WATCHING THE VOLTAGE WANDER BETWEEN 11 VOLTS AND 15 VOLTS, AND HAVE POWER STEERING, BUT AS SOON AS I TURNED ON THE HEADLIGHTS OR FOGLIGHTS OR PUT IT IN GEAR, THE VOLTAGE WOULD STABILIZE AT 14.6-14.8 VOLTS AND THE POWER STEERING WOULD TURN OFF. IT'S BEEN A WEEK AND THEY JUST CONTACTED CHRYSLER. I'M AT 15 DAYS IN THE SHOP BETWEEN FAILED SECONDARY BATTERY, AND A MAJOR SAFETY ISSUE WITH THE POWER STEERING AND NO END IN SITE. WHEN THE POWER STEERING FAILS, THERE IS PRACTICALLY NO WAY TO TURN THE VEHICLE UNLESS YOU HAVE SIGNIFICANT STRENGTH IN THE ARMS. A NORMAL SIZED WOMAN WOULD ONLY HAVE ONE RECOURSE AND THAT IS TO STOP ABRUPTLY. THIS WILL LEAD TO AN ACCIDENT. WHEN THE POWER STEERING WENT OUT ON ME AT 35 MPH, I HAD NO ABILITY TO ABRUPTLY STOP AS I HAD A CAR IMMEDIATELY BEHIND ME. THAT WOULD HAVE RESULTED IN BEING REAR ENDED. IF I HADN'T BEEN ABLE TO STEER IT BY SHEER BRUTE FORCE, WE WOULD HAVE CRASHED INTO THE TREES ALONG THE ROAD. WHEN THE VEHICLE WAS TOWED TO THE DEALERSHIP THE POWER STEERING WOULD FAIL WHILE SITTING STILL, MUCH LESS DRIVING LIKE IT DID WHEN IT FIRST STARTED. I HAVE VIDEO OF THE POWER STEERING GOING IN AND OUT WHILE SITTING IN THE DRIVE WAY.

Mileage: 11,000

HARD SHIFTING - GOING FROM 2ND TO 3RD GEAR THE VAN FEELS LIKE IT WANTS STALL OUT AND THEN ALL OF A SUDDEN A HARD JERK(FEELS LIKE YOU WERE HIT FROM BEHIND) THEN A LOUD KNOCK AND IT DROPS INTO GEAR AND TAKES OFF. MOST OFTEN HAPPENS WHEN IN STOP AND GO TRAFFIC. SOMETIME HAPPENS WHEN JUST TAKING OFF FROM A RED LIGHT. I HAVE BROUGHT THE VAN INTO THE DEALERSHIP OVER 8 TIMES IN THE PAST 12 MONTHS, WE HAVE BEEN ABLE TO DUPLICATE THE PROBLEM WITH THE MECHANIC AND CHRYSLER CARE FIRST TELLS ME IT IS THE ADAPTIVE TRANSMISSION CONTROL TRYING TO ADAPT TO MY DRIVING HABIT SO ITS THE WAY I DRIVE, THEN THEY TELL ME THAT IS THE WAY THE VAN WAS DESIGNED TO OPERATE SINCE WE ABLE TO DUPLICATE THE PROBLEM IN THE SAME VAN BUT A BRAND NEW MODEL THAT WAS ON THE LOT. THEN THEY TELL ME THERE IS NOTHING ELSE THEY CAN DO.

Mileage: 10,000

IN A SHOPPING CENTER PARKING LOT, ROLLING FORWARD AT 10 MILES PER HOUR. MY FOOT WAS NOT ON THE BRAKE OR THE ACCELERATOR. SUDDENLY, THE CAR ACCELERATED OVER 1 SECOND UP TO ABOUT 20 MILES PER HOUR. THE ACCELERATION WAS SO RAPID AND SUDDEN THAT I THOUGHT THAT I HAD BEEN REAR-ENDED. THE VEHICLE SLOWED WHEN I APPLIED THE BREAK. THE CAR THEN DID IT SEVERAL MORE TIMES OVER A FEW DAYS PERIOD. I HAVE TAKEN THE VEHICLE TO THE DEALER, AND THEY SAY THAT THE CAR'S COMPUTER HAS GENERATED MULTIPLE ERRORS, BUT THEY ARE UNABLE TO INTERPRET THE ERRORS. THE VEHICLE HAS BEEN AT THE DEALER FOR A WEEK, WITH NO SUCCESS IN DIAGNOSING THE PROBLEM OR THE FIX.

Mileage: 10,500

IN SEPT. 2018 I TOOK MY PACIFICA IN FOR CRUISE CONTROL RECALL AND CHECK ENGINE LIGHT. RECALL AND CHECK ENGINE LIGHT REPAIR COMPLETED. NEXT DAY CHECK ENGINE LIGHT CAME ON AGAIN AND HAS BEEN ON AND OFF FOR THE PAST FEW WEEKS. IT SEEMS TO STAY ON ABOUT 4 DAYS AND THEN OFF FOR A DAY OR TWO. CRUISE CONTROL (IN MOTION) GOES OUT SPORADICALLY. POWER WINDOW- DRIVERS WINDOW- AUTO UP DOES NOT WORK. WINDOW(PARKED AND MOVING) GOES UP HALF WAY, STOPS AND GOES BACK DOWN. TRANSMISSION-NOT CONSISTENT ISSUE BUT LURCHING @ 10-15MPH ALSO AT 30MPH

Mileage: 21,060

THE MAIN PROBLEM IS, MY CAR DOES NOT START, THE BATTERY IS DEAD AND IF I JUMPSTART THEIR CAR IT DIES AS SOON AS I SHUT THE IGNITION, I SPOKE WITH A FEW PEOPLE WITH THE SAME CAR AND THEY ALL HAVE THE SAME PROBLEM I CALLED CHRYSLER ROADSIDE ASSISTANCE THAT'S ON THE WARRANTY AND THEY SAVE THAT NO CHRYSLER DEALERS WILL ACCEPT MY CAR BEFORE TWO WEEKS, THE FIRST TIME IT BROKE DOWN I WAS IN THE MIDDLE OF DRIVING ON A BUSY STREET, I DROPPED OFF MY WIFE AND HELPED HER UNLOAD ONLOAD AND THEN THE CAR DID DOES NOT START SOME OF MY FRIENDS TOLD ME THEIR CAR STOPPED IN THE MIDDLE OF DRIVING ALSO MY TRANSMISSION JUMPS GEARS IN THE MIDDLE OF DRIVING IT?S A NEW CAR WITH A WARRANTY BUT NO ONE TO TALK TO ..*BF. *TR

Mileage: 16,000

WIFE AND CHILDREN IN THE VAN IN AUGUST 2017 DRIVING AT AROUND 55MPH ON HIGHWAY. MESSAGE CENTER TOLD HER TO PLACE VEHICLE IN PARK BEFORE STARTING. VEHICLE LOST ALL POWER WHILE IN MOTION AND SHE COASTED TO SIDE OF ROAD. WOULD NOT START, TOWED TO DEALER DEALER DROVE FOR 10 DAYS BEFORE FAULTED ON THEM. CHRYSLER REPAIRED A "FAULTY EGR." AUGUST 2018, MESSAGE TOLD HER THAT AUTO ON/OFF NEEDED SERVICE. VEHICLE LOST ALL POWER AT 30MPH ON RESIDENTIAL STREET. TOOK TO DEALER, THEY REPLACE A BATTERY FOR AUTO OFF/ON. SEPTEMBER 2018, WHILE PULLING INTO GARAGE VAN PUT UP MESSAGE TELLING HER TO PLACE VEHICLE IN PARK BEFORE STARTING. ALL POWER LOST AND VEHICLE DIED. VAN HAS BEEN AT DEALER FOR 29 DAYS. CURRENTLY HAS DATA RECORDER INSTALLED, AND WE ARE IN CONTACT WITH CHRYSLER ENHANCED CUSTOMER SERVICE TO FIGURE OUT THE PROBLEM *DT UPDATED 11/29/18*JB

Mileage: 22,800

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE "SHIFT TO PARK CHECK ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE LOST COMPLETE POWER AND THE CLOCK NEEDED TO BE RESET. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE (3353 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (855) 544-8545) WHERE THE CONTACT WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT, BUT IT WAS NOT DETERMINED IF THAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. *TT UPDATED 11/29/18* JB

Mileage: 44,000

CAR WAS IN MOTION, IN TRAFFIC, USING CRUISE CONTROL ON A TWO LANE HIGHWAY. AN ATTEMPT WAS MADE TO ACCELERATE AND PASS THE SLOWER CAR AHEAD. WHEN ACCELERATING TO OVERRIDE THE CRUISE CONTROL, THE CAR DECELERATED AND FELT AS THOUGH THE BRAKES WERE BEING ENGAGED. FORTUNATELY ONCOMING TRAFFIC DID NOT APPROACH BEFORE THE CAR WAS ABLE TO LIMP BACK THE LANE. MULLANE MOTORS SERVICED THE VEHICLE TO FIX THE PROBLEM. TWO DAYS LATER THE CAR AGAIN DECELERATED WHEN APPLYING GAS TO PROCEED, A WARNING FLASH APPEARED THAT SAID ELECTRONIC THROTTLE NEEDS TO BE SERVICED. ALL THIS HAPPENED A FEW MOTHS AFTER WE HAD OUR CAR TO THE DEALERSHIP FOR THE RECALL REGARDING THE CRUISE CONTROL AND TWO DAYS AFTER SERVICING TO FIX THE DECELERATION HAPPENING AS GAS PEDAL IS DEPRESSED.

Mileage: 32,000

VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.

Mileage: 27,000

I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.

Mileage: 22,000

DRIVERS SIDE SLIDING DOOR WAS REPAIRED ONCE DUE TO NOT LOCKING AND OPENING WHEN PARKED OR WHEN DRIVING, DEALER REPLACED AUXILIARY BATTERY AND REPROGRAMMED. AGAIN I HAVE AN ISSUE, MY MAIN BATTERY DIED FOR NO REASON. CHRYSLER ROADSIDE JUMPED MY VEHICLE AND KNOW THE DOOR HAS THE SAME ISSUES WITH THE DRIVERS SIDE SLIDING DOOR. NOW THE DOOR WONT WORK PROPERLY AND THE REAR LOCKING MECHANISM IS NOT PULLING THE DOOR IN TO LOCK IT, I HAD TO APPLY PRESSURE TO HELP IT ENGAGE THE MECHANICAL LOCK

Mileage: 24,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED BY GRIFFIN CHRYSLER DODGE JEEP RAM (961 E U.S. HWY 74, HAMLET, NC 28345, 910-582-1200). HOWEVER, WHEN THE CRUISE CONTROL WAS SET AT 58 MPH, THE VEHICLE ACCELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CRUISE CONTROL OPERATED PROPERLY ON AN INCLINE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

THE VEHICLE SHUT OFF AS IF THE "KEY" HAD BEEN TURNED OFF IN THE MIDDLE OF TRAFFIC WHILE MOVING, ON THE HIGHWAY ACCOMPANIED BY THE MESSAGE "SHIFT TO PARK" MY WIFE SHIFTED TO PARK THEN RESTARTED IT, THE VEHICLE CONTINUED TO REPEAT THIS MULTIPLE TIMES UNTIL SHE WAS ABLE TO MAKE IT TO AN EXIT RAMP AND PARK IN A SAFE AREA. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE SPAN OF ABOUT 8 MONTHS. IT HAS BEEN TO 2 DEALERS, BOTH TIMES WE WHERE TOLD THAT NO CODES WHERE STORED INTERNALLY THEREFOR THEY DIDNT KNOW WHAT TO REPAIR. OUR VAN HAS BEEN MODIFIED FOR A WHEELCHAIR FOR OUR DISABLED TEENAGER BECAUSE OF THIS WE HAVE NO CHOICE BUT TO KEEP DRIVING IT IN THIS CONDITION. NOT TO MENTION HOW UNDEPENDABLE IT FEELS.

Mileage: 31,000

VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES. IT HAS OCCURRED IMMEDIATELY WHEN STARTING THE VAN IN A PARKING LOT. IT HAS OCCURRED AT LOW SPEED IN A SUBDIVISION. CHRYSLER REFUSES BUYBACK AND CONTINUES TO TELL ME TO DRIVE THE VEHICLE. ALL RECALLS HAVE BEEN DONE, THE PCM HAS BEEN REPROGRAMMED/REPLACED 4 TIMES, THE "HARNESS" HAS BEEN FIXED/REPLACED 3 TIMES. BOTH OF THE SLIDING DOORS HAVE HAD TO HAVE THE MOTORS REPLACED ON SEPARATE TRIPS TO THE DEALERSHIP. THIS VEHICLE IS AN ELECTRICAL NIGHTMARE AND CHRYSLER IS NOT DEALING WITH IT. THIS BEGAN AT ABOUT 14,500 MILES AND WITHIN THE 1ST 7MONTHS OF BUYING THE VEHICLE BRAND NEW. I HAVE BEEN TRYING TO GET THIS RESOLVED FOR 6 MONTHS WITH NO HELP FROM FIAT CHRYSLER OR THE DEALER- SHUMAN CHRYSLER. THEY CONTINUE TO MAKE IT RUN AND LET ME DRIVE IT FOR A SHORT PERIOD UNTIL IT STOPS AGAIN. MY FAMILY IS GOING TO BE SERIOUSLY HURT IN THIS VEHICLE AND THERE DOESN'T SEEM TO BE ANY RECOURSE.

Mileage: 14,400

ON TUESDAY 7/31/18, AS I WAS SLOWING DOWN TO TURN ONTO A NEIGHBORHOOD STREET, THE ELECTRONIC STABILITY CONTROL ACTIVE WARNING LIGHT CAME ON, A WARNING THAT LANE ASSIST WAS UNAVAILABLE FLASHED ON THE DASHBOARD, AND THE BLIND SPOT SENSORS ON BOTH SIDE MIRRORS TURNED ON WITH A WARNING MESSAGE THAT THE BLIND SPOT ASSISTANCE WAS UNAVAILABLE. AFTER ABOUT AN 1/8TH OF A MILE, I SLOWED TO A STOP SIGN AND THE BRAKES STARTED TO FEEL TIGHT AS IF THEY WERE LOCKING. THE SCREEN ON THE DASHBOARD WENT BLANK AND THE GAUGE SPEEDOMETER WAS NOT REGISTERING. I WAS ABLE TO MAKE A SLOW LEFT TURN AND THEN AN IMMEDIATE RIGHT TURN INTO A DRIVEWAY, BUT AS I CAME TO A STOP THE BRAKES WERE COMPLETELY LOCKED UP AND NOTHING WAS WORKING AS IF THE ENGINE HAD TURNED OFF. I HAD TO RESTART THE VEHICLE TWICE FOR THE DASHBOARD TO COME BACK TO NORMAL. HAD U64 - REPROGRAM POWERTRAIN CONTROL MODULE AND U50 MANUAL PARK RELEASE RECALLS PERFORMED 7/25/18.

Mileage: 9,181

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V542000 (SEAT BELTS), 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BAYSIDE CHRYSLER JEEP DODGE, 21219 NORTHERN BOULEVARD, BAYSIDE, NEW YORK, 11361) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/19/18*JB

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE DEALER (LAWLEY DODGE CHRYSLER JEEP RAM, 2750 US-180, SILVER CITY, NM 88061, (888) 706-9179) WAS CONTACTED NUMEROUS TIMES, BUT THE CONTACT RECEIVED NO RESPONSE FROM THE DEALER AND HAD BEEN UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THE PART WAS AVAILABLE AND TO BE REFERRED TO AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING THE CAR ON A 5 LANE HIGHWAY GOING APPROX 50 MPH WHEN THE CAR SHUT OFF. THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN TO DECELERATE. ON THE CONSOLE IT TOLD ME TO THEN PUT THE CAR IN P TO START THE CAR. I WAS ABLE TO PULL OVER AND RESTART THE CAR HOWEVER IT HAPPENED AGAIN WITHIN 10 MINUTES OF DRIVING. IT HAS PROCEEDED TO HAPPEN 10-20 TIMES AND CARS IS NOW IN THE SHOP. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN WHEN YOU ARE DRIVING.

Mileage: 17,800

MY ENTIRE CAR VIBRATES LIKE SHAKING AND AUTO SHUTOFF SIGN THAT WE USE WHILE RED LIGHT COMES UPS / ENGINE LIGHT COMES UPS. I HAVE TO PARK MY CAR ON THE SIDE TURN OFF FOR 2 MINUTES AND TURN ON BACK TO GET BACK TO NORMAL. I BELIEVE IF I DON'T DO THAT I MIGHT HIT WITH THE OTHER CAR AS CAR VIBRATES AND NOT CONTROLLABLE. IT HAPPENED ALMOST 10 TIMES & DEALER JUST IGNORES AS I AM MAKING THIS UP.

Mileage: 6,000

VEHICLE LOST POWER AND SHUT OFF WHILE IT WAS MOVING. IT ASKED TO BE PUT IN PARK AND RESTARTE.

Mileage: 16,000

I PURCHASED A 2017 PACIFICA FROM A DEALER. I HAVE HAD THE VAN NOT START TWICE FOR ME AT HOME IN THE DRIVEWAY AND NOW ONCE AT WORK. I HAD JUST SHUT THE VAN OFF AND WENT TO RESTART IT AND IT STALLED TWICE. THE THIRD TIME ALL THE GAUGES AND WENT CRAZY IT WOULDN'T START. I HAVE OWNED THIS VEHICLE FOR 4 MONTHS, IT HAD BEEN IN THE SHOP A TOTAL OF 6 WEEKS , 2 WEEKS EACH OCCURANCE. I WAS JUST INFORMED BY THE DEALERSHIP THAT IT WAS A BATTERY DRAIN AND IT CANNOT BE RECREATED. I AM NOT CONFIDENT IN DRIVING MY NEW VEHICLE ANY DISTANCE IN FEAR THAT I WILL BE STRANDED BECAUSE IT WILL NOT START. SUPER UNHAPPY.

Mileage: 40,000

I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.

Mileage: 45,000

DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART

Mileage: 47,000

OUR 2017 PACIFICA WAS REPAIRED IN THE FALL OF 2017 UNDER RECALL #T23 (EGR VALVE FUNCTION DEFECT). NOW, OUR VEHICLE IS EXPERIENCING THE STALLING PROBLEMS DESCRIBED IN THE MORE RECENT U01 RECALL. THE CHRYSLER DEALERSHIP REFUSES TO APPLY THE U01 FIX TO OUR CAR, STATING THAT THE EARLIER RECALL FIX SHOULD HAVE FIXED THE PROBLEM. AT THIS TIME, THE VEHICLE EXPERIENCES INTERMITTENT STALLS AT LOW SPEED AND AT IDLE, AND HAS SLAMMED TO AN IMMEDIATE STOP IF THE ISSUE OCCURS WHEN MOVING. IT IS UNSAFE TO DRIVE.

Mileage: 29,000

ENGINE SHUTS OFF AND PROMPTS TO PUT CAR INTO PARK TO RESTART WHILE DRIVING

THE LANE KEEP ASSISTANT (LANESENSE) SYSTEM WENT OFFLINE AND STATED IT NEEDED SERVICE. TOOK TO THE DEALER AND THEY STATED THE LOWER FRONT CAMERA NEEDED TO BE REPLACED. WHEN THE DEALER WAS ASKED IF THE PROBLEM IS COMMON, THEY COULD NOT ANSWER. THIS IS THE SAME PART ON EVERY FIAT CHRYSLER OF AMERICA VEHICLE WITH THIS FEATURE. THIS SYSTEM HAS THE ABILITY TO TAKE THE CONTROL OF THE VEHICLE FROM THE DRIVER AND DIRECT THE VEHICLE IN THE APPROPRIATE DIRECTION. IF THIS ITEM IS FUNCTIONING INCORRECTLY, IT HAS THE POTENTIAL TO STEER THE VEHICLE INTO OTHER VEHICLES AND ON COMING TRAFFIC. THIS FEATURE FAILED WHILE THE VEHICLE WAS IN MOTION AT NEAR HIGHWAY SPEEDS (55 MPH) IN HEAVY TRAFFIC.

Mileage: 16,000

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VIOLENT JERKING WHEN TURNING CORNERS. *LD THE CONSUMER STATED THE DEALER WAS ADVISED AND THE FAILURE COULD NOT BE DUPLICATED.*JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

Mileage: 33,000

BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.

Mileage: 1,200

SEVERAL TIMES WHILE DRIVING, THE CAR HAS LOST ALL ELECTRICAL POWER. CAR WAS PURCHASED NEW IN MAY 2016. 1) WHEN DRIVING AT APPROX 50MPH, THE VEHICLE LOST ALL INTERNAL POWER - RADIO, LIGHTS, GAUGES, ETC. BRAKING AND STEERING WERE UNAFFECTED. PULLED OVER AND SHUT OFF VEHICLE. AFTER 5 MINUTES, RESTARTED NORMALLY. IN RESPONSE TO THIS, THE DEALER REPLACED THE INSTRUMENT CLUSTER. THIS WAS THE FIRST INCIDENT, OCCURRING SUMMER 2017. 2) WHEN DRIVING IN A PARKING LOT, APPROX 10MPH, THE VEHICLE LOST ALL POWER AND CAME TO AN ABRUPT STOP. PASSENGERS WERE DISTURBED AND CONCERNED, BUT NOT INJURED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED NORMALLY. 3) WHEN IDLING (STOPPED) IN A DRIVE-THRU LINE, THE CAR LOST ALL POWER. NO CONTROLS IN THE VEHICLE WORKED, NOR DID THE KEYFOB. CAR WOULD NOT RESTART. DRIVER OPENED AND RE-CLOSED THE VEHICLE DOOR, AT WHICH TIME THE VEHICLE RESTARTED WITH A QUICK SUCCESSION OF ERROR MESSAGES ON THE INSTRUMENT CLUSTER REGARDING THE LIFTGATE AND OTHER SYSTEMS. THIS IS THE MOST RECENT INCIDENT, OCCURRING 30-APRIL-2018. THIS IS A SAFETY CONCERN, MAKING US HESITANT AND SCARED TO DRIVE THE VEHICLE. PLEASE HELP.

Mileage: 25,000

THE CAR FAILED TO START. I WAS NOT ABLE TO PRESS THE BRAKE DOWN AT ALL TO START THE CAR. I TRIED 3 TIMES THEN LET IT SIT FOR A FEW MINUTES AND TRIED AGAIN. IT FINALLY STARTED. THE POWER DOORS WOULDN'T WORK AND THE BATTERY METER WAS GOING CRAZY FROM ZERO TO MIDWAY. POWER WAS NOT CONSISTENT. IT TOOK A FEW MINUTES FOR MY SCREEN AND REVERSE CAM TO COME ON. THERE WAS A LOUD POP LIKE A POWER SURGE AND THE SCREEN CAME ON AFTER THAT ALONG WITH THE RADIO. WHILE DRIVING ON A CITY STREET THE CAR COMPLETELY DIED. THIS HAPPENED AGAIN FURTHER ON MY ROUTE HOME WHILE TURNING CAR COMPLETELY DIED AND I HAD NO CONTROL OVER THE STEERING AS WELL. I WAS NOT ABLE TO DEPRESS THE BRAKE TO START IT AGAIN FOR A FEW SECONDS. IT FINALLY STARTED AND THE BATTERY WAS RUNNING WONKY THE REST OF THE WAY HOME. THE A/C WAS FADING IN AND OUT AS WELL. CAR CONTINUES TO HAVE FLUCTUATING BATTERY POWER ON STARTUP. *TT *TR

Mileage: 43,000

AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.

Mileage: 800

PURCHASED VEHICLE IN AUGUST 2017 AND HAVE BEEN EXPERIENCING PROBLEMS SINCE THEN. GRINDING NOISE STARTED TO OCCUR AROUND 1000 MILES. IT WOULD OCCUR INTERMITTENTLY AROUND SURFACE STREET DRIVING SPEEDS. SOUND APPEARED TO COME FROM DRIVER SIDE. HARDER GRINDING NOISE OCCURRED AROUND 7000 MILES INTERMITTENTLY, WITH IT OCCURRING BOTH IN CRUISE CONTROL AND OUT OF CRUISE CONTROL. LURCHING FORWARD WHEN SHIFTING GEARS ALSO OCCURRED AROUND THE 1000 MILE MARK. WAS TOLD THIS WAS "NORMAL". BUT HOW CAN IT BE NORMAL WHEN THE VEHICLE IS BRAND NEW. WAS TOLD THE SOFTER GRINDING NOISE AND LOUDER GRINDING NOISE WERE BOTH NORMAL AND RESULT OF POWER STEERING. HOWEVER, I WASN'T EVER STEERING WHEN THE SOUNDS OCCURRED. LASTLY, THE BIGGEST COMPLAINT IS THAT THE CAR STALLED TWICE AROUND 13,000 MILES. BOTH TIMES AT THE STOP-LIGHT (THANK GOD) AND ACCELERATING. FIRST TIME THE ENTIRE ELECTRICAL COMPONENT SHUT OFF. PLACED THE CAR INTO PARK AND PUSHED THE "START" BUTTON AGAIN. THE SECOND TIME THE CAR WOULD NOT ACCELERATED, INSTEAD LURCHED FORWARD AS IF WE WERE BEING REAR-ENDED, MADE A LOUD CLUNK NOISE AND JUST STOPPED. BOTH TIMES NO ACCIDENTS OCCURRED THANK GOD. REGARDLESS, THE SAFETY OF MY FAMILY SHOULD NOT AT THIS MUCH RISK WHEN WE PURPOSELY BOUGHT A BRAND NEW VEHICLE WITH ALL SAFETY FEATURES.

Mileage: 13,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS DRIVEN TO O'DANIEL CHRYSLER DODGE JEEP RAM (5611 ILLINOIS RD, FORT WAYNE, IN 46804), BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE TECHNICIAN ADVISED THE CONTACT TO INFORM NHTSA AND THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE INFORMATION THAT WAS PROVIDED WAS PROCESSED AND SOMEONE WOULD CALL BACK TO FOLLOW-UP. THE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

RIGHT SLIDING DOOR DOES NOT CLOSE ON OWN. IT STALLS OUT AND HAS TO BE MANUALLY CLOSED. THIS PROBLEM STARTED IN OCTOBER 2017 AND CONTINUES TO THE PRESENT.

ON A CITY STREET VEHICLE ACCELERATED ON ITS OWN; SUBSEQUENTLY LOST POWER AND WOULD NOT ACCELERATE. WARNING LIGHT; 'ELECTRICAL THROTTLE CONTROL ISSUE' MANUAL RECOMMENDED TURNING THE VEHICLE OFF AND ON. AFTER THAT THE PROBLEM REMAINED--I.E., WOULD NOT ACCELERATE. COASTED DOWNHILL TO HOME BUT COULD NOT GET UP THE DRIVEWAY INCLINE. TURNED VEHICLE OFF AND WAITED AN HOUR. GOT IT UP THE INCLINE. CALLED DEALER SERVICE. RECOMMENDED HAVING IT TOWED. TOWED TO DEALER. SERVICE TESTED AND COULD NOT FIND A PROBLEM. SUGGESTED THAT I HAD STEPPED ON THE ACCELERATOR AND BRAKE AT THE SAME TIME. DON'T THINK I DID. OR WAS THIS THE SAME PROBLEM (STALLING) THAT HAS CAUSED THE CANADIAN AGENCY TO ISSUE A RECALL ON THIS VEHICLE?

Mileage: 2,400

THE 2017 PACIFICA CAUGHT FIRE DUE TO A BREAK IN THE PIGTAIL WIRE FROM THE AIR COMPRESSOR. THE AIR CONDITIONING WAS NOT WORKING AND WHEN I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP THEY TOLD ME WE HAD A FIRE AND IT HAD BURNT THE AIR COMPRESSOR, AND OTHER PARTS OF THE ENGINE AND SPLASH GUARD. THE VEHICLE CAUGHT FIRE AND WE DIDN'T KNOW WHEN OR HOW UNTIL THE GARAGE LOOKED AT WHY THE AIR CONDITIONING WAS NOT WORKING. I HAVE CONTACTED CHRYSLER AS I'M AM CONCERNED ABOUT THIS BEING A SAFETY HAZARD FOR OTHER VEHICLES THAT THEY HAVE PRODUCED AND GOT NO HELP FROM THEM OR CONCERN OF OUR SAFETY. I RAISED THAT I WILL CONCERN OF THE SAFETY OF THE VEHICLE AND ADVISED I WOULD NOT LET MY WIFE DRIVE THIS AGAIN DUE TO IT CATCHING FIRE AND THE LACK OF CHRYSLER CONCERN INTO LOOKING AT THE MATTER.

Mileage: 37,128

THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.

Mileage: 41,000

LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.

Mileage: 4,956

TWICE THE BATTERY HAS GONE DEAD IN THE GARAGE. ABOUT THREE WEEKS APART. COULD FIND NO REASON FOR THIS. NOTHING LEFT ON. LESS THAN 20,000 MILES. I JUST DROVE FROM WI TO FL SHORTLY AFTER WE PURCHASED. ONE IN WI N THREE WEEKS LATER IN FL. THE BATTERY WAS DEAD. CHARGED TWO DAYS AGO N SO FAR SO GOOD BUT IT IS A PROBLEM.

Mileage: 19,800

ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.

Mileage: 33,000

TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.

Mileage: 8,900

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, A WARNING MESSAGE APPEARED INDICATING TO STOP THE VEHICLE AND PULL OVER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33499447. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,342.

Mileage: 9,342

I WAS DRIVING STRAIGHT ON A 25 MPH ON A CITY STREET. WITHIN SEVERAL SECONDS, MY RADIO, DASH LIGHTS AND ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I COULD NOT TURN MY HAZARD LIGHTS ON. AFTER SEVERAL ATTEMPTS I WAS ABLE TO RESTART THE CAR AND DRIVE IT NORMALLY.

Mileage: 8,760

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND DECELERATE BEFORE GOING INTO LIMP MODE. WHILE IN LIMP MODE, THE VEHICLE WOULD NOT ACCELERATE PAST 25 MPH. THE VEHICLE WAS TOWED TO MIDWAY DODGE (4747 SOUTH PULASKI RD, CHICAGO, IL 60632) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY AND TRANSMISSION HARNESS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALFA ROMEO OF HUNTSVILLE, 6523 UNIVERSITY DR NW STE A, HUNTSVILLE, AL 35806) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE STATE'S ATTORNEY GENERAL'S OFFICE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND STALLED EVERY TIME IT WAS DRIVEN. THE DEALER (WALNUT CREEK CHRYSLER JEEP DODGE RAM, 2404 N MAIN ST, WALNUT CREEK, CA) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT SEARCHED THE VIN AND LOCATED NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 9,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 9,000

I WAS DRIVING IN MY RESIDENTIAL NEIGHBORHOOD, I HAD SLOWED DOWN AT A CORNER TO LET A CHILD ON A BIKE PASS ME BY. WHEN THE CHILD PASSED ME, I PUT MY FOOT ON THE GAS AND THE CAR MOVED AND THEN STOPPED - EVERYTHING SHUT OFF, THE LIGHTS, THE ENGINE, EVERYTHING. I AM NOT SURE WHAT HAPPENED NEXT- PEOPLE BEHIND ME WERE HONKING LIKE CRAZY AND I IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT TO DO NEXT. I PUT THE CAR IN PARK AND PUSHED THE START/STOP BUTTON AND CAR STARTED AGAIN. THERE WAS AN ERROR MESSAGE ON THE DASHBOARD (THE A WITH AN ARROW AND EXCLAMATION POINT), I DROVE STRAIGHT TO THE DEALERSHIP AND LEFT THE CAR WITH THEM. THE CONSUMER STATED THE UCONNECT STOPPED WORKING AS WELL AS THE AIRBAG. *JS *JS

Mileage: 12,500

CHRYSLER PACIFICA, 2017 DRIVERS SIDE SLIDING DOOR OPEN'S ON IT'S OWN,...IT HAS HAPPENED WHEN I WAS IN THE CAR AND IT HAS HAPPENED WHEN I WAS OUT OF THE CAR....CAME OUT OF A STEAK HOUSE FROM EATING THE DRIVERS SIDE SLIDING DOOR WAS OPEN...ALSO,.IT WON'T CLOSE ALL THE WAY WHEN THE BUTTON IS PUSHED...IT GOES ALMOST SHUT THEN..OPENS BACK UP..IT ALSO WILL SHUT ON IT'S OWN WHILE YOU ARE GETTING ITEMS OUT AND IT WILL NOT OPEN AS IT SHOULD WHEN IT DETECTS SOMETHING IN THE WAY, IT CONTINUES TO CLOSE AND YOU CAN'T PUSH IT BACK OPEN...YOU HAVE TO GET OUT OR THE WAY....IF A CHILD WAS IN THE DOORWAY IT WOULD DEFINITELY GET HURT...THE RADIO STOPS WORKING WHILE GOING DOWN THE ROAD LISTENING TO IT RADIO/USB EITHER ONE...YOU HAVE TO PULL OFF THE ROAD, TURN THE CAR OFF AND START THE CAR BACK UP TO GET THE RADIO TO START WORKING AGAIN...THE TIMES THE DOORS HAVE COME OPEN BY THEIR SELF THE VAN HAS BEEN STOPPED..I HAD JUST PARKED AND .WAS WALKING AWAY FROM THE VAN AND HEARD THE DOOR COMING OPEN....WENT BACK TO SHUT IT....HIT THE BUTTON SEVERAL TIMES BEFORE IT WOULD GO ALL THE WAY CLOSED...ALL OF THIS HAPPENS AT RANDOM....IT IS NOT ALL THE TIME...

VEHICLE STALLED ON FREEWAY, GRADUAL LOST OF POWER AND CAME TO A STOP. TRIED TO INCH VEHICLE TO THE SIDE SHOULDER TO AVOID TRAFFIC. CALLED ASSIST AND WAS ABLE TO RE-START VAN AFTER A FEW TIMES TRYING THE PUSH START BUTTON. DROVE STRAIGHT TO DEALER BUT THEY GAVE NO EXPLANATION. BOUGHT VEHICLE LESS THAN 30 DAYS BEFORE INCIDENT OCCURRED.

Mileage: 800

STOPED AT A TRAFFIC LIGHT, THE ENGINE AUTO SHUT OFF LIKE NORMAL AT A LIGHT, BUT WHEN GREEN LIGHT CAME AND GAS PEDAL WAS PRESSED, AN ALERT POPPED UP ON DASH SAYING PARKING WAS ENGAGED. PUT INTO PARK AND TRIED TO RELEASE PARKING BRAKE PARKING BRAKE ACTUALLY ENGAGED. COULD NOT DISENGAGE AFTERWARDS, FOOT BRAKE WAS HELD WHILE ATTEMPTING TO DISENGAGE PARKING BRAKE. TRIED TURNING VEHICLE OFF AND ON WITH NO RESULT 1ST TIME. WHILE ENGINE ON, TRIED TO RESET PARKING BRAKE AGAIN, HOLDING FOOT BRAKE, NO JOY. DRIVE SELECTOR WOULD NOT SWITCH TO NEUTRAL IN ORDER TO MOVE VEHICLE OFF ROAD. TURNED VEHICLE OFF AND ON AGAIN, THEN WAS ABLE TO RESET PARKING BRAKE TO OFF AND FINALLY PUT VEHICLE IN DRIVE.

Mileage: 7,257

A MONTH AFTER PURCHASING THE CAR I STARTED THE IT & BATTERY LIGHT CAME ON. WHILE DRIVING A MESSAGE CAME UP STATING AUTO START/STOP NEEDED TO BE SERVICED. ANOTHER MESSAGE POPPED UP. WHEN TRYING TO SEE WHAT IT SAID, ALL DISPLAYS STARTED SHUTTING DOWN. HEAT WAS GOING UP & DOWN. TRIED TO TURN IT OFF BUT IT WOULDN'T TURN OFF. I WAS ON A BUSY CITY STREET & GOT OFF AT AN EXIT RAMP & POWER STEERING HAD GONE OUT. I MADE IT TO MY DRIVEWAY & AS SOON AS I SHIFTED TO PARK IT DIED. TRIED RESTARTING THE CAR & IT WOULDN'T START. CALLED THE DEALERSHIP. THEY GAVE ME THE ROADSIDE ASSISTANCE # TO HAVE THE CAR TOWED TO THEM. THE WOMAN NOTED MY INFORMATION SO THAT THEY WOULD KNOW WHAT THE CAR WAS THERE FOR. ROADSIDE ASSISTANCE WAS BUSY. I WAS ON HOLD ABOUT 15 MIN. WHILE ON HOLD, A MESSAGE CAME ON TO FILL OUT A FORM ONLINE & THEY WOULD GET BACK TO ME. 10 PM STILL NO RESPONSE. CAR WAS STILL NOT STARTING. CALLED ROADSIDE ASSISTANCE AGAIN. THEY SAID THEY NEVER RECIEVED MY ONLINE REQUEST. SINCE THE DEALERSHIP WAS CLOSED THEY SET UP TO TOW MY CAR THE NEXT MORNING. I RECEIVED AN EMAIL FROM CHRYSLER STATING MY VEHICLE'S CHARGING SYSTEM WARNING LIGHT RECENTLY INDICATED THERE MAY BE A PROBLEM WITH THE ELECTRICAL CHARGING SYSTEM & TO HAVE MY CAR SERVICED AT THE DEALERSHIP IMMEDIATELY. TOW TRUCK ARRIVED & THE CAR STARTED NO PROBLEM OR WARNING LIGHTS. THEY TOWED IT TO THE DEALERSHIP. DEALERSHIP CALLED & RUDLY ASKED WHY I HAD MY CAR TOWED. I EXPLAINED WHAT HAPPEND. THEY SAID THEY WOULDN'T BE ABLE TO GET TO IT THAT DAY. I WAS NEVER OFFERED A LOANER CAR. FOLLOWING AFTERNOON I CALLED BECAUSE I HADN'T HEARD ANYTHING. THEY CALLED ME BACK STATING THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR & TO PICK IT UP AT. I HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE & FIND IT TO BE UNACCEPTABLE TO HAVE A NEW CAR, ONLY 762 MILES, THAT DIES FOR NO KNOWN REASON. THERE IS OBVIOUSLY A PROBLEM THAT THEY NEED TO RESOLVE.

Mileage: 762

VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING 35 MPH IN TRAFFIC. TOTAL LOOKS OF POWER STEERING ALSO OCCURRED. OUR FAMILY WITH SMALL CHILDREN ALSO WERE IN THE CAR. THIS COULD HAVE BEEN MUCH WORSE IF IT OCCURRED AT HIGHWAY SPEEDS ON A BUSIER ROAD. ONCE STOPPED THE DASH ALERTED US TO SHIFT TO PARK TO RESTART VEHICLE. WE DID BUT CAR WOULD NOT START. NO ATTEMPT TO TURN OVER AT ALL. PUT FLASHERS ON AND PARTS OF DASH, UCONNECT SCREEN AND INTERIOR LIGHTS FLASHED ALSO. CAR HAS 10,000 MILES ONLY AND HAS BEEN RELATIVELY TROUBLE FREE TO THIS POINT. I SEE MANY LIKE COMPLAINTS ON THIS WEBSITE AND IN ONLINE FORUMS. TO DATE IT SEEMS READING FEEDBACK FROM OTHERS AFFECTED, EVEN AFTER MULTIPLE OCCURRENCES AND TRIPS TO THE DEALERSHIP, CHRYSLER HAS NOT IDENTIFIED A ROOT CAUSE OR BEEN ABLE TO PERMANENTLY RESOLVE THE ISSUE. THIS IS A HUGE SAFETY ISSUE AND WE WILL NOT DRIVE THIS CAR AGAIN WITHOUT A DEFINITE RESOLUTION.

Mileage: 11,000

TWICE IN THE LAST WEEK MY PACIFICA HAS STALLED AT A LIGHT. I WAITED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR. THE ENGINE IS ON RUN BUT DASH SAYS SHIFT TO PARK AFTER I PRESS THE ACCELERATOR. I SHIFT TO PARK THEN SHIFT TO DRIVE AND THE CAR WON'T MOVE. I HAVE TO TURN THE CAR OFF AND THEN SHIFT TO DRIVE AND IT WILL THEN GO.

Mileage: 9,000

INTERMITTENT UCONNECT FUNCTIONALITY. SCREEN WOULD GO DARK, NAVIGATION NON RESPONSIVE, RANDOM ACCESSORY CONTROLS NON RESPONSIVE, THE CHRYSLER HELP BUTTON & 911 BUTTON WAS NON RESPONSIVE. INCREASED RPM AT IDEAL, PARKED OR AT BREAK. BREAK FADE & RANDOM LURCHING AT TRAFFIC STOPS. AFTER ABOUT 2 WEEKS COMPLETE BREAK FAILURE & ALL OTHER ELECTRICAL COMPONENTS OBSERVED FAILED. A PHONE CALL TO CHRYSLER ON PERSONNEL PHONE RESULTED IN CHRYSLER SENDING A FLATBED WRECKER FOR TRANSPORT TO DEALER SERVICE CENTER IN LEBANON, OHIO. FORTUNATELY IT ALL HAPPENED 2 DAYS BEFORE A TRIP OVER THE SMOKEY MOUNTAINS, INSTEAD OF WHILE ACTUALLY CROSSING THE MOUNTAINS. AFTER REPAIRS AT LEBANON, OHIO CHRYSLER. A VAGUE DESCRIPTION FROM SERVICE CENTER THAT IT WAS AN ELECTRICAL SYSTEM FAILURE & THEY REPLACED BATTERY. ALL EVENTS LISTED ABOVE DURING THE 2 WEEKS OCCURRED DURING NORMAL DRIVING IN TOWN & ON HIGHWAY.

Mileage: 3,209

WHILE DRIVING 60MPH ON I-55 ON DEC 26, 2017 WITH MY SICK NEWBORN BABY IN THE VAN MY 4 MONTH OLD 2017 PACIFICA STALLED ON ME IN THE CENTER LANE OF THE HIGHWAY. I WAS NOT ABLE TO PRESS THE BRAKES NOR STEER THE CAR. I SOMEHOW MANAGED TO MOVE OVER TO THE SHOULDER BY JERKING AT THE WHEEL I BARELY MADE IT ON TO THE SHOULDER AND THE VAN SHUT OFF COMPLETELY AND LOST ALL POWER. I CALLED ROADSIDE ASSISTANCE ONLY TO SIT ON HOLD FOR OVER 20 MINS. I THEN CALLED THE DEALERSHIP BACK AND THEY SENT A PRIVATE TOW TRUCK OUT TO ME. OVERALL I SAT FOR 1.5 HOURS BEFORE HELP ARRIVED. I WAS EXTREMELY COLD AND AFRAID FOR OUR SAFETY AS SEMI TRUCKS AND CARS SWERVED AROUND ME. THE VAN WAS TAKEN TO THE DEALERSHIP AND THEY ARE REPORTING THAT THE ALTERNATOR WENT OUT IN ADDITION TO ISSUES OF SEVERAL ELECTRICAL CODES THAT CAME UP. AGAIN, THIS IS A BRAND NEW VAN THAT I HAVE ONLY HAD FOR 4 MONTHS. I CALLED FCA ON 12/26/2017 AND 12/28/2017 TO FOLLOW UP AND I AM STILL WAITING ON A CALL BACK.

Mileage: 7,000

VEHICLE PURCHASED IN DECEMBER 2016 FOR $44,000 FROM SAFFORD OF FREDERICKSBURG. ON OCTOBER 14, 2017, I WAS DRIVING WITH MY WIFE, THREE CHILDREN AND MOTHER-IN-LAW AND EXPERIENCED A LOUD MALFUNCTION THAT RENDERED THE CAR INOPERABLE. LUCKILY WE WERE NOT ON THE HIGHWAY AT THE TIME AND THE VEHICLE WAS EVENTUALLY TOWED TO SAFFORD OF FREDERICKSBURG, VIRGINIA FOR REPAIRS. THE RIGHT FRONT AXEL HAD RUPTURED (TOTAL MILES ON THE CAR WERE 8,311 AT THAT TIME). THE SERVICE AGENT (JIM BOGAN) NOTED THAT THIS HAD BEEN FLAGGED ON OTHER OCCASIONS AS IDENTIFIED ISSUES AT OTHER SERVICE DEPARTMENT REQUIRING THE NEXT "GENERATION" OF AXEL ASSEMBLY PARTS FOR THE REPAIR. SHORTLY AFTER RECEIVING THE VEHICLE, WE RETURNED TO THE SAME DEALERSHIP TO ADDRESS A LOUD GIRDING NOISE ALSO ASSOCIATED WITH THE RIGHT FRONT AXEL. IN EARLY DECEMBER, 2017 WE HAD THE VEHICLE TOWED ONCE AGAIN TO SAFFORD OF FREDERICKSBURG WHERE THEY AGAIN HAD TO REPAIR THE RIGHT FROM AXEL. INTERMITTENTLY AND OVER THE PAST YEAR WHILE THESE ISSUES WERE OCCURRING, WE CONTINUED TO EXPERIENCE ELECTRONIC ISSUES WITH THE SLIDING DOORS AND REAR LIFT HATCH AS WELL. THE UCONNECT ENTERTAINMENT SYSTEM WILL ALSO MALFUNCTION FROM TIME TO TIME. SEVERAL SOFTWARE UPDATES HAVE BEEN INITIATED, ADDRESSING WINDOW AND TRANSMISSION CONCERNS ACCORDING TO THE DEALERSHIP'S SERVICE DEPARTMENT. YET, THE VEHICLE DOES NOT FUNCTION PROPERLY, WHERE IDLE AND TRANSMISSION FUNCTIONING OFTEN APPEARS COMPROMISED (ROUGH IDLE, ROUGH SHIFTING, SUDDEN RPM INCREASES AND ACCELERATION BURSTS WHEN SHIFTING FROM REVERSE TO DRIVE). I FEAR THIS CAR IS NOT SAFE FOR MY WIFE AND THREE YOUNG CHILDREN.

Mileage: 8,311

PACIFICA STALLING RECALL I AM WRITING THIS EMAIL TO INFORM YOU OF AN ISSUE WE HAVE HAD WITH OUR BRAND NEW 2017 CHRYSLER PACIFICA TOURING. LEAVING OUR IN-LAWS THE OTHER DAY, WHICH MIND YOU IS DIRECTLY ACROSS THE STREET, WE GOT TO THE END OF THE DRIVEWAY TO STOP AND LOOK BOTH WAYS ;) AND THE AUTO SHUT OFF ENGAGED. WHEN WE RELEASED THE BREAK THE CAR NEVER TURNED BACK ON AND BUT STALLED AND ROLLED INTO THE STREET, PARK BREAK ENGAGED AND LEFT US IN THE MIDDLE OF THE ROAD. WE TRIED PUSHING THE BUTTON TO TURN THE CAR BACK ON AND NOTHING... THE CAR WAS STILL ON BUT NOT RUNNING AND WOULDN'T START. AFTER DISCONNECTING THE BATTERY AND RECONNECTING WE WERE ABLE TO START THE CAR BUT NONE OF THE GEARS WORKED... NO GEAR WOULD ENGAGE WHEN TURNING THE KNOB, THE EMERGENCY PARK BRAKE WOULD NOT DIS-ENGAGE. WE DISCONNECTED HE BATTERY ONE MORE TIME... MEANWHILE STILL SITTING T-BONED IN THE MIDDLE OF THE ROAD, WAITED ABOUT 30 SECONDS AND RECONNECTED AT WHICH TIME WE WERE ABLE TO RESTART AND TURN THE KNOB TO LOW (NO OTHER GEAR WOULD WORK AND THE PARK BRAKE WAS STILL ENGAGED, BUT IT MOVED ENOUGH TO GET US OUT OF THE ROAD AND INTO OUR OWN DRIVEWAY. WE SHUT IT OFF AND CALLED THE DEALERSHIP WHO TOWED IT TO THEIR GARAGE.THEY SAID THEY FLASHED THE AUTO SHUT OFF FEATURE AND HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. I FEEL IT NECESSARY TO REPORT THIS INCIDENT AS IT SEEMS THERE HAVE BEEN MANY COMPLAINTS OF THIS VEHICLE STALLING WITH NO RECALL. I AM CONCERN THIS WILL HAPPEN AGAIN AND MAYBE NEXT TIME I WON'T BE SO LUCK TO BE STRANDED IN THE MIDDLE OF THE ROAD ON A SLOW CHRISTMAS MORNING. PLEASE ADVISE ME AS TO WHERE AND WHAT I SHOULD DO NEXT. I WILL BE PICKING UP THE VEHICLE (WHICH I LOVE BY THE WAY) TOMORROW AND CROSSING MY FINGERS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. SINCERELY, [XXX] VIN# [XXX] MILEAGE 1200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 1,200

AIR CONDITIONING BLOWS COLD THEN HOT AND STAYS HOT UNTIL IT IS TURNED OFF AND THEN BACK ON MULTIPLE TIMES IN 10-20 MILE RANGE. STALLED AT A RED LIGHT. TURNED OFF WHEN BACKING UP IN MY DRIVEWAY. PARKING BREAK LIGHT KEEPS POPPING ON WHEN TURNING KNOB FOR CHANGING GEARS.

Mileage: 8,000

I HAVE TWO OCCASIONS WHERE MY VEHICLE STALLED. 1. I WAS DRIVING AT 40 MPH ON THE HIGHWAY AND EVERYTHING WENT DEAD, I COASTED TO A STOP ON THE SIDE AND WAS ABLE TO PUT IT IN PARK AND RESTART. THE SECOND TIME I WAS STOPPED AT A LIGHT ON A SIDE STREET, AND STARTED TO GO FROM A STOP TO A LEFT TURN AND THE VEHICLE START TO GO AND SUDDENLY WENT DEAD. I PUT IT IN PARK AND RESTARTED. NO ENGINE LIGHTS, NOTHING TO TELL ME WHERE THE PROBLEM WAS. I AM TAKING IT IN FOR SERVICE.

Mileage: 2,700

WE PURCHASED A PACIFICA ON 12/21/2017. NOT EVEN AN HOUR AFTER LEAVING THE DEALERSHIP THE VEHICLE STALLED, LOSING ALL POWER, AND HAD TO BE RESTARTED TO REGAIN POWER AND DRIVING ABILITY AT A STOP LIGHT. WE WERE NOT HIT, BUT IT IS VERY DANGEROUS TO HAVE A VEHICLE THAT STALLS RANDOMLY.

Mileage: 28,500

CAR SHUT OFF DURING DRIVING AND TOLD ME TO SHIFT INTO PARK AND THEN RESTARTED AND TOOK OFF FAST FOR A FEW FEET

Mileage: 11,328

CAR, WITH NO WARNING, LOST ALL ACCELERATION WHILE DRIVING APPROXIMATELY 35 MPH AND FLASHED SEVERAL WARNING LIGHTS ON DASHBOARD INCLUDING ELECTRONIC STABILITY CONTROL, FORWARD COLLISION WARNING, SERVICE FORWARD COLLISION WARNING, AND ELECTRONIC PARK BRAKE FAILURE. IN ADDITION, THE SHIFTER KNOB LIGHT BLINKS AND SWITCHES TO 'P'. AT THAT POINT, I CAN ONLY DRIFT THE CAR TO A STOP. IN MY CASE I WAS ABLE TO TURN THE CAR OFF, THEN RESTART IT AND THE ISSUE DID NOT OCCUR AGAIN FOR ANOTHER 4 DAYS. AFTER 4 DAYS, THE EXACT SAME THING HAPPENED, THIS TIME WHILE I WAS STOPPED AT A RED LIGHT. TOOK THE CAR IN FOR SERVICE AND WAS TOLD THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION AND THE CAR WAS FIXED. I GOT ABOUT 1 MILE FROM THE DEALER AND THE EXACT SAME THING HAPPENED WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR. DROVE CAR BACK TO THE DEALER AND THEY HAVE THE CAR NOW AGAIN TRYING TO FIGURE OUT WHAT IS WRONG.

Mileage: 7,000

WHILE DRIVING WITH MY FAMILY, INCLUDING THREE SMALL CHILDREN, THE VEHICLE SHUT ITSELF OFF. NO ELECTRICAL, POWER STEERING, POWER BRAKES OR ENGINE. I WAS ABLE TO GET IT STARTED AGAIN AFTER COMING TO A STOP. AFTERWARDS THE SCREEN SAID THAT THE START/STOP SYSTEM WAS DISABLED.

Mileage: 6,900

MY WIFE STOPPED AT AN INTERSECTION AND THE CAR COMPLETELY SHUTOFF. A MESSAGE APPEARED STATING PLEASE PUT CAR IN PARK TO START VEHICLE. IT HAPPENED WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, AROUND 300 MILES DRIVEN. WE ARE CONCERNED TO DRIVE IT AS WE HAVE THREE SMALL CHILDREN. I TOOK IT BACK TO THE DEALER AND THEY COULDN'T REPRODUCE IT AND REFUSED TO TAKE THE CAR BACK. I CONTACTED CHRYSLER AND THEY SAID THEY WOULD NEED TO REPRODUCE IT SO WAIT UNTIL IT HAPPENED AGAIN. THIS IS UNSATISFACTORY TO ME AS IT IS PUTTING MY FAMILY AT RISK. IT APPEARS THEY ARE WAITING FOR SOMEONE TO DIE TO DEAL WITH THE ISSUE. AND EVEN AT THAT DEAD MEN TELL NO TAILS, SO THEY PROBABLY WOULDN'T BE ABLE TO ATTRIBUTE THE ACCIDENT TO THIS STALLING ISSUE, AND NOTHING WILL BE ADDRESSED. THIS NEEDS TO BE RECALLED OR VEHICLES DISPLAYING THIS ISSUE SWAPPED OUT.

Mileage: 300

WE PURCHASED THE VEHICLE AT A LOCAL DEALERSHIP IN JULY 2017. IN AUGUST, VEHICLE LOST POWER STEERING COMMUNICATION UNEXPECTEDLY. DEALERSHIP WAS ABLE TO RESTORE POWER STEERING, HOWEVER, THEY WERE NOT ENTIRELY SURE OF THE CAUSE. IN OCTOBER, THE VEHICLE LOST ELECTRICAL COMMUNICATION AND WAS STUCK ON A BUSY HIGHWAY OFF-RAMP AFTER STOPPING AT A STOP LIGHT. WE WERE UNABLE TO MOVE THE CAR FOR 30 MINUTES. DEALERSHIP UNABLE TO DETERMINE THE CAUSE AND ADVISED US THAT THE CAR COMPANY SAID THEY NEEDED TO GIVE US THE CAR BACK. THE CAR HAS BEEN IN THE SHOP FOR A TOTAL 22 OF DAYS AND NOTHING WAS FIXED THE SECOND TIME TO PREVENT THIS FROM HAPPENING AGAIN.

Mileage: 2,727

MY CAR ON OCCASION HAD BEEN FEELING LIKE IT WAS CUTTING OUT, I THOUGHT I GOT SOME BAD GAS SO I SWITCHED STATIONS AND NOTICED IT LESS. THEN ABOUT A MONTH LATER, IT JUST TURNED OFF IN ROUTE. I WAS AT A FOUR WAY STOP ACCELERATED TO GO AND IT STARTED OUT, I MADE IT INTO THE MIDDLE OF THE INTERSECTION AND THE CAR TURNED OFF. IT GAVE A NOTICE BY STEERING COLUMN THAT IT NEEDS TO BE IN PARK TO START ENGINE OR SOMETHING. IT DID IT WITH ABOUT 13,000 MILES ON IT. I WAS ABLE TO START THE VAN AFTER I PUT IT IN PARK WITH FOOT ON BRAKE AND CONTINUE ON. IT HAPPENED SO FAST I WAS NOT SURE WHAT WENT WRONG? NOW I READ THAT MANY HAVE HAD THIS HAPPEN AS WELL. I AM FEARFUL NOW IT WILL HAPPEN WHEN I AM GOING HIGHER SPEEDS, ETC. THIS NEEDS TO BE FIXED!

Mileage: 13,000

WITH ONLY 7300 MILES ON THE ODOMETER, AS OF THIS WRITING 11-21-17, MY PACIFICA HAS FAILED TO START ON 4 SEPARATE OCCASSIONS. WITH EACH EVENT, ALL THE WARNING LIGHTS ON THE MAIN AND RADIO DASH LIT UP AND FLASHED ON AND OFF. ALSO, THE WIPER BLADES CAME ON AND STAYED ON, NOT BEING ABLE TO SHUT OFF WITH THE DESIGNATED SWITCH. AS WELL, NUMEROUS "WARNING WINDOWS" POPPED UP ON THE CENTER DASH INFO SCREEN...SERVICE ELECTRONIC STABILITY, PARK BRAKE UNAVAILABLE, BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED, SERVICE TIRE PRESSURE SYSTEM, PARK SENSE UNAVAILABLE, SERVICE AIR BAG SYSTEM, WARNING BELLS CONSTANTLY CHIMING, ENTIRE DASH GOES COMPLETELY DARK AND RADIO TURNS OFF AND ON BY ITSELF. THE LAST ATTEMPT TO START, 11-20-17, AFTER NUMEROUS TIMES IN AN HOURS TIME, THE ENGINE DID START ONLY TO SHUT DOWN ALMOST IMMEDIATELY. THE VEHICLE HAS BEEN TOWED TO MY LOCAL CHRYSLER DEALERSHIP TWICE NOW AND IS STILL THERE AS OF THIS WRITING. ON THE FIRST EVENT WHEN TOWED IN, I WAS TOLD THAT A SERVICE WRITER ALSO COULD NOT ATTEMPT TO START THE VEHICLE, BUT WHEN THE SERVICE TECH TRIED, IT DID START. I WAS TOLD TO COME PICK UP MY VEHICLE THAT THERE WERE NO ERROR CODES FOUND AND MY VEHICLE WAS OPERATING NORMALLY. I REALLY DREAD THE DAY WHEN MY PACIFICA DIES WHILE DRIVING, AS THAT APPARANTLY HAS HAPPENED TO MANY DOZENS OF OTHER 2017 PACIFICAS ALREADY, PLACING THE OCCUPANTS IN EXTREME DANGER. I JUST READ AN ARTICLE IN THE NEW YORK TIMES WITH REGARDS TO THIS DANGEROUS ISSUE AND I NEAR THE POINT OF DEMANDING THAT CHRYSLER BUY BACK MY VEHICLE. I DO HAVE MULTIPLE VIDEOS TAKEN ON MY CELL PHONE BUT DO NOT HAVE THE ABILITY TO UPLOAD THEM JUST YET.

Mileage: 7,300

TL* THE CONTACT OWNS A 2017 CHRYLSER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FREEWAY SERVICE RD, HUMBLE, TX) WHERE THE FAILURE WAS DIAGNOSED AS A SOFTWARE MALFUNCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

Mileage: 19,000

DRIVING IN STOP-AND-GO TRAFFIC (CITY SIDE STREET) THE CAR COMPLETELY SHUT OFF WHEN COMING TO A STOP AT A RED LIGHT. NO ENGINE, NO ELECTRONICS, NOTHING. AT FIRST, I THOUGHT THE CAR WAS OUT OF GAS. HAD TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE TRAFFIC CONTINUED AROUND ME. AT FIRST, I THOUGHT THIS WAS A ONE-OFF PROBLEM, BUT AFTER READING A NY TIMES ARTICLE, I BECAME CONCERNED. WE HAVE ALSO HAD ELECTRICAL PROBLEMS (REAR TRUNK DOOR WILL SOMETIMES NOT OPEN, TV'S DID NOT FUNCTION FOR SOME TIME).

Mileage: 500

MY WIFE AND I WERE RETURNING FROM A TRIP TO AN APPOINTMENT AROUND 2:30 IN THE AFTERNOON. WE JUST EXITED OFF INTERSTATE 395 AND WERE MERGING INTO TRAFFIC HEADING EAST ON DUKE STREET. THE LIGHT CHANGED TO YELLOW AND REQUIRED US TO STOP MORE AGGRESSIVELY THAN I TYPICALLY WOULD. WE WERE TRAVELING IN A STRAIGHT LINE AND HAD TO DECELERATE FROM 20 MPH TO COMPLETE STOP WITHIN A MATTER OF APPROXIMATELY 10 FEET. ONCE OUR VAN CAME TO A COMPLETE STOP THE CAR SHUT OFF. I DIDN'T NOTICE ANY MESSAGE ON THE SCREEN, BUT WHEN I RELEASED THE BRAKE PEDAL, THE VEHICLE STARTED AGAIN. AFTERWARDS, I THOUGHT BACK TO THE PREVIOUS STOP AND THOUGHT I NOTICED SOME HESITATION IN ACCELERATION, BUT DIDN'T REALIZE IT UNTIL AFTERWARDS. THE CAR WAS ONLY PURCHASED A MONTH AND A HALF AGO AND WAS PURCHASED NEW. UNFORTUNATELY I DO NOT HAVE ANY PHOTO EVIDENCE OF THE CIRCUMSTANCES AND THE VEHICLE DID NOT PRESENT A CHECK ENGINE LIGHT. THE DEALER WE PURCHASED FROM STATED THEY DIDN'T KNOW WHAT WE WERE TALKING ABOUT, BUT OFFERED WE MAKE AN APPOINTMENT AND THEY WOULD CHECK THE VEHICLE.

Mileage: 73

MY WIFE WAS DRIVING HOME FROM WORK AND SLOWING DOWN TO APPROACH A RED LIGHT. AS SHE WAS SLOWING, THE VEHICLE EXPERIENCED TOTAL SYSTEMS FAILURE. THE TOUCH SCREEN DISPLAY BECAME SCRAMBLED, STEERING WAS UNRESPONSIVE AND THE VEHICLE SLOWED TO A STOP. MY WIFE WAS UNABLE TO ACCELERATE, SHIFT GEARS OR TURN THE VEHICLE OFF. THREE POLICE OFFICERS PUSHED THE VAN INTO A NEARBY PARKING LOT. DURING THIS TIME NO ONE WAS ABLE TO TURN THE VEHICLE OFF OR SHIFT GEARS. FINALLY, THE CAR ESSENTIALLY REBOOTED ITSELF AND ALL SYSTEMS SEEMED TO RETURN TO NORMAL. THE CAR WAS TOWED TO THE DEALERSHIP ON 10-27-17, 12 DAYS AFTER PURCHASE WITH APPROXIMATELY 400 MILES. THE CAR HAS BEEN AT THE DEALERSHIP FOR 6 DAYS NOW AND NO PROBLEMS HAVE BEEN FOUND. THEY HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM AND NO ERROR CODES WERE FOUND. THIS MEANS THE CAR HAS NOW BEEN IN THE SHOP FOR 1/3 OF THE TIME THAT HAS PASSED SINCE WE FIRST DROVE OFF THE LOT. THIS FAILURE IS DISTURBINGLY SIMILAR TO NUMEROUS OTHER COMPLAINTS THAT HAVE BEEN FILED. THANK GOODNESS MY WIFE WAS SLOWING DOWN WHEN THIS HAPPENED OR IT COULD HAVE CAUSED A SERIOUS ACCIDENT AND EVEN DEATH. I REFUSE TO ALLOW MY WIFE OR CHILDREN BACK IN THIS VEHICLE WITH SOMETHING SO CATASTROPHIC HAPPENING AFTER SO FEW MILES. I HAVE OPENED A CASE WITH CHRYSLER AND WAITING FOR THEM TO GET BACK TO ME. I HOPE A FORMAL INVESTIGATION IS STARTED SOON AND CHRYSLER ACKNOWLEDGES THE ISSUE TO PROTECT THE SAFETY OF EVERYONE.

Mileage: 400

MY WIFE WAS DRIVING THE CAR IN STOP AND GO TRAFFIC ON THE HIGHWAY WHEN IT STALLED OUT. SHE LOST ALL POWER STEERING AND POWER BRAKING. SHE HAD TO STOP THE CAR COMPLETELY AND PUT IT IN PARK BEFORE BEING ABLE TO RESTART. THE PROBLEM KEPT RECURRING AND SHE WAS ONLY ABLE TO GO A SHORT DISTANCE EACH TIME. LUCKILY SHE WAS ABLE TO NURSE THE CAR OFF THE HIGHWAY AND ONTO A SIDE STREET TO PARK IT. I WENT BACK TO THE CAR THE FOLLOWING WEEK AFTER IT WAS PARKED AND HAD THE SAME PROBLEM ONLY IT SEEMED EVEN WORSE. I WOULD START THE CAR, IT WOULD DRIVE ONLY A FEW FEET AND SHUT DOWN COMPLETELY. THIS HAPPENED REPEATEDLY (MAYBE 5 TIMES) UNTIL I DECIDED TO PARK IT AND CALL CHRYSLER. CALLED CHRYSLER AND THEY SAID IT HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS PICKED UP ABOUT 3 HOURS LATER. THEY CALLED ME ABOUT 3 DAYS LATER AND TOLD ME THAT THE GAS TANK HAD BEEN OVERFILLED AND IT CAUSED SOMETHING TO MALFUNCTION. THIS SEEMS VERY HARD TO BELIEVE WOULD BE THE CAUSE OF SUCH A CATASTROPHIC FAILURE. THEY SAID THEY NEEDED TO REPLACE THE FUEL TANK. ABOUT 2 WEEKS LATER, THEY HAD REPLACED THE FUEL TANK, CANISTER, VALVE, FUEL COVER AND FUEL MODULE. I PICKED THE CAR UP AND HAD NO INCIDENTS DRIVING HOME. THAT SAID, I AM SCARED TO DRIVE THIS CAR OR PUT MY FAMILY IN THIS CAR - PARTICULARLY ON THE HIGHWAY. I WANT CHRYSLER TO BUY THIS CAR BACK FROM ME. I DON?T WANT TO BE SCARED DRIVING IT EVERY DAY...UPDATED 11/07/17 *BF UPDATED 11/13/2017*JS UPDATED 8/30/18*JB

Mileage: 5,000

WHILE DRIVING, THE ENGINE STOPS AND THE DASHBOARD AND SHIFTER LIGHTS START BLINKING. THE MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT GEARS" DISPLAYS ON THE DASHBOARD. THIS IS INCREDIBLY DANGEROUS AND HAS HAPPENED 3 TIMES NOW. OUR FAMILY WAS ALMOST STRUCK BY ONCOMING TRAFFIC. UPDATED 11/9/2017*JS

Mileage: 5,950

WHILE DRIVING DOWN THE ROAD MY VEHICLE EXPERIENCED COMPLETE LOSS OF POWER. I HAD TO MANUALLY STEER IT TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES IT RESTARTED AND RAN FINE. THIS HAPPENED RIGHT AT 6000 MILES AND AGAIN AT 6973 MILES, SAME SCENARIO WITH BOTH. THE DOORS AND RADIO IS ALSO ACTING ODD. I BELEIVE THERE IS SOME SORT OF ELECTRICAL ISSUE. BOTH TIMES BEFORE THE VEHICLE POWERED DOWN I WAS GOING 70 +MILES AN HOUR, HEAT CAME ALL THE WAY ON AND POWER SHUT DOWN. MY STAR # IS 1728582. CHRYSLER TOLD ME MAYBE I WAS DRIVING TO FAST???? VEHICLE US ONLY 3 MONTHS OLD. DEALERSHIP CONFIRMED THEY HAD ANOTHER PACIFICA IN THE SHOP FOR THE SAME REASON...UPDATED 11/07/17 *BF UPDATED 11/09/2017*JS

Mileage: 6,000

ON 6 DIFFERENT OCCASIONS MY 2017 CHRYSLER PACIFICA HAS SHUT DOWN WHILE DRIVING. THE CAR IS IN MOTION AND THE ENGINE TURNS OFF. THE SCREEN DISPLAYS "PUT CAR IN PARK AND PRESS START BUTTON". AT THIS POINT THE CAR IS COASTING ALONG THE ROAD. YOU HAVE TO ATTEMPT TO GET OFF THE ROAD AND PUT THE CAR IN PARK TO RESTART. THE CAR DOES RESTART, BUT THIS IS HIGHLY DANGEROUS. MY VEHICLE IS CURRENTLY AT THE DEALER WHERE I AM BEING TOLD THEY ARE UNABLE TO DUPLICATE THE ISSUE. ...UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 3,500

ALL WARNING LIGHTS STARTED FLASHING ON THE DASH. ENGINE AUTOMATICALLY CUT OFF IN THE MIDDLE OF THE ROAD. STARTED UP CAR AGAIN AND DROVE FOR A MILE THEN ENGINE CUT OFF AGAIN IN THE MIDDLE OF THE ROAD. TURNED IT ON ONE MORE TIME AND IT WOULD ONLY GO ABOUT 5 MPH WITH THROTTLE ALL THE WAY DOWN. ..UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 13,000

2017 PACIFICA TOURING-L ENGINE SHUTDOWN COMPLETELY WHEN DRIVING AT ABOUT 35-40 MPH ON A CITY STREET WHEN I SLOWED DOWN FROM 45 MPH. THE VAN IS LESS THAN A YEAR OLD AND HAS ABOUT 10000 MILES ON IT. SCREEN DISPLAYED MESSAGE 'SHIFT TO PARK AND RESTART VEHICLE'. I TRIED RESTARTING WITHOUT STOPPING THE CAR AS THERE WERE CARS BEHIND ME AND I SAW THE MESSAGE "TOO FAST TO SHIFT TO PARK" AND THE POWER STEERING WAS ALSO CUT OFF BECAUSE IT IS ELECTRONIC. I HAD TO PARK ON THE SHOULDER AND RESTART AFTER A COMPLETE STOP. CONTACTED MY CHRYSLER DEALER AND HE TOLD ME THAT UNLESS THERE IS A CODE NO DIAGNOSIS IS POSSIBLE. I'VE DROPPED MY CAR TODAY MORNING - NO UPDATES AS YET. UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS UPDATED 12/04/17*BF UPDATED 7/20/18*JB *TR

Mileage: 10,050

9/16/17 WHILE DRIVING, THE UCONNECT SYSTEM AND INSTRUMENT PANEL SHUT OFF AND RESET AND THE PASSENGER WINDOW LOWERED. THE VEHICLE CONTINUED TO DRIVE NORMALLY. 9/20/17 WHILE DRIVING THE UCONNECT SYSTEM AND INSTRUMENT PANEL SHUT OFF AND RESET AND THE CAR SWITCHED FROM DRIVE TO PARK. I WAS IN SLOW TRAFFIC ON A TOWN STREET AND WAS ABLE TO SWITCH BACK TO DRIVE QUICKLY. UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 9,400

AFTER FOLLOWING GIVEN INSTRUCTIONS MY RADIO UCONNECT SYSTEM HAS BECOME NONFUNCTIONAL I HAVE BEEN TOLD BY THE MANUFACTURER I HAVE TO WAIT FOR AN UPDATE OR A FIX. IT HAS BEEN OVER A WEEK ALREADY...UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 11,500

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT TOOK THE VEHICLE TO THE SPORT DURST CHRYSLER DODGE JEEP DEALER (513 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707; 919-724-4677) TO HAVE THE VEHICLE REPAIRED FOR A RECALL REGARDING THE DOOR LOCKS. THE VEHICLE WAS REPAIRED. SHORTLY AFTER THE REPAIR, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE COMPUTER SYSTEM WAS UPDATED. THE FAILURE RECURRED THREE MORE TIMES AND THE CONTACT RETURNED THE VEHICLE TO THE DEALER A TOTAL OF FOUR TIMES. THE CONTACT STATED THAT THE VEHICLE WAS PRESENTLY AT THE SAME DEALER, BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 23,600. ..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS

Mileage: 23,600

THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF

Mileage: 17,000

MY TOUCH SCREEN IS UNRESPONSIVE THREE FOURTHS OF THE TIME THAT I TRY IT. YOU ARE GOING TO MAKE ME PUT A SPECIFIC DATE HERE BUT THAT DOES NOT APPLY BECAUSE IT'S BEEN SINCE THE BEGINNING AND HERE I AM AND IT RIGHT NOW AND IT'S DOING IT AGAIN.

SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS

Mileage: 2,071

WHILE STOPPED, THE VEHICLE LOST POWER AND DISPLAYED A MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT" OR SOMETHING ALONG THOSE LINES. LUCKILY THE VEHICLE WAS STOPPED AND NOT MOVING WHEN IT LOST POWER. THIS IS VERY SERIOUS BECAUSE ALL PROPULSION FROM THE VEHICLE WAS LOST. THE CAR DID RESTART AFTER IT WAS SHIFTED INTO P AND THE START BUTTON WAS PUSHED (WITH A FOOT ON THE BRAKE). CHRYSLER HAS KNOWN ABOUT THIS ISSUE FOR MONTHS NOW VIA THE ONLINE FORUM DISCUSSING THE ISSUE AND APPEARS TO BE DOING NOTHING ABOUT IT PROACTIVELY AND IS CERTAINLY NOT COMMUNICATING ABOUT THE ISSUE WITH ITS CUSTOMERS. ....UPDATED 11/03/17 *BF UPDATED 11/07/2017*JS

Mileage: 5,000

CAR SHUT DOWN WHILE IN DRIVE, 5300 CURRENT MILES. I WAS DRIVING IN HEAVY TRAFFIC IN NYC AND CAR SHUT DOWN, EARLIER IN THE DAY I WAS AT A DEALERSHIP IN SAFFORD VA AND THEY PERFORMED SOFTWARE UPDATES BECAUSE THE DAY BEFORE IN FLORIDA WINDOWS OPENED AND CLOSED ON THEIR OWN IN THE FRONT PASSENGER SIDE, CLUSTER PANEL WENT ON AND OFF AND BATTERY LIGHT CAME ON. BATTERY MAINTAINED ITS 14 AMP CHARGE FOR THE NEXT 90 MILES I NEEDED TO REACH AUTOTRAIN IN SANFORD FLORIDA. I IMMIEDIATELY WENT TO SERVICE IN SAFFORD VIRGINIA AND THEY SAID IT WAS AN UP[DATE ISSUE. DROVE THE NEXT 260 MILES WITH NO ISSUE UNTIL IT SHUT OFF????..UPDATED 11/07/17 *BF UPDATED 11/9/2017*JS

Mileage: 5,300

I WAS DRIVING ON A HIGHWAY (WITH MY KIDS IN THE BACKSEATS) AND SUDDENLY (FOR NO REASON) THE VEHICLE LOST ALL ELECTRICITY (INCLUDING, POWER STEERING, ENGINE, HEADLIGHTS, DASHBOARD LIGHTING). THE DASHBOARD ONLY SAID "PUT CAR INTO PARK AND RESTART." THANKFULLY, I WAS ABLE TO PULL OVER PARTIALLY ONTO THE SIDE AND RESTART THE CAR AFTER IT WAS IN PARK. (THIS HAPPENED A SECOND TIME A FEW MINUTES LATER BUT IN THAT CASE THE ELECTRICITY CAME BACK ON ITSELF AFTER A FEW MOMENTS.) THIS WAS A SCARY AND DANGEROUS EXPERIENCE.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

WHILE DRIVING THE VEHICLE IT TURNS OFF AND COMES TO A COMPETE STOP. THE SCREEN ON THE DASH READS MUST PLACE PARK IN P TO START. I HAVE TO THEN PLACE THE CAR IN PARK TO START BACK UP AGAIN. THIS HAS HAPPENED 3 TIMES IN 3 MONTHS. THE VEHICLE LOSES ALL FORWARD MOTION AND SHUTS OFF. EVERY TIME IT HAS DONE IT IT HAS BEEN WHILE EXCELERATING FROM A STOP SIGN ON A CITY STREET. THE CAUSE OF THIS SEEMS TO BE WITH THE TRANSMISSION AS THE VEHICLE STUTTERS JUST BEFORE IT STOPS.....UPDATED 11/03/17 *BF UPDATED 11/9/2017*JS

Mileage: 7,500

THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS

Mileage: 7,000

WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 1,200

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

Mileage: 16,000

VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 7,500

THIS VEHICLE IS EQUIPPED WITH AN ENGINE SMART STOP FEATURE. MEANING IT WILL IT WILL SHUT OFF THE ENGINE WHILE AT A COMPLETE STOP. WHILE AT A STOP THE ENGINE DID SHUT OFF AS IT SHOULD. BUT THIS TIME THE VEHICLE CLUSTERED DISPLAYED A "PRESS BRAKE FOR DESIRED GEAR" MESSAGE". ALONG WITH A FLASHING BLUE LIGHT UNDER "D" INDICATOR UNDER THE SHIFT KNOB. IT WENT INTO PARK OR NEUTRAL ON ITS OWN. I SIMPLY PUT IT IN PARK AND BACK INTO DRIVE AND DROVE OFF. NOW I JUST DISABLE THE EMERGENCY SMART STOP OFF ON EVERY DRIVE FOR FEAR OF THIS HAPPENING AGAIN ...UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS

Mileage: 975

WHILE DRIVING AT 45 MPH, VEHICLE SHUTS OFF WITHOUT WARNING. VERY DANGEROUS AS THE CAR NEEDS TO COME TO A STOP TO RESTART. I WAS MERGING ONTO A HIGHWAY WHICH MADE MATTERS WORSE. VAN DID A SIMILAR THING EARLIER IN THE DAYBUT I WAS IN PARK. JUST SHUT OFF, NO WARNING. AT DEALERSHIP NOW.

Mileage: 5,700

WAS INVOLVED IN A PASSENGER SIDE IMPACT COLLISION WHILE IN MOTION ON A CITY STREET AND THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT AS A RESULT OF THE COLLISION, ALL ELECTRONICS WHEN HAYWIRE. WINDOWS WOULD NOT ROLL UP/DOWN, DISPLAY ON RADIO SAID SOMETHING LIKE NO SERVICE, LIGHTS WERE BLINKING, AND THE CAR WOULD NOT TURN OFF. IMPACT OCCURRED JUST BEHIND THE PASSENGER FRONT WHEEL AND ALL THE WAY TO THE REAR WHEEL. SEEMS LIKE THE ELECTRONICS COULD BE BETTER PROTECTED IN A SIDE IMPACT COLLISION. LUCKILY, THERE WERE NO PASSENGERS ON THAT SIDE OF THE VAN. I WAS ACTUALLY ON MY WAY TO PICK UP THE KIDS FROM SCHOOL.

Mileage: 8,000

PURCHASED A BRAND NEW CHRYSLER PACIFICA VEHICLE 3 WKS AGO ON MAY 18 2017. WE HEADED OUT ON VACATION ON THE 20TH OF MAY. MAY 21 WAS THE FIRST INCIDENT ON THE INTERSTATE IN CHICAGO WE STALLED IN THE MIDDLE OF TRAFFIC FOR APPROXIMATELY 10 MINUTES. MAY 27 WE PULLED UP TO A STOPLIGHT AND THE ENGINE STALLED OUT ON US THAT LASTED APPROXIMATELY 3 MINUTES, THE SAME DAY AT A TOLLBOOTH WE STALLED OUT WHICH LASTED ABOUT 25 MINUTES BEFORE THE CAR WOULD START AGAIN WE ENDED UP CALLING FOR A TOWING SERVICE BUT THE CAR WE STARTED AND WE CANCELED THE TOW SERVICE. MAY 30 WE LEFT THE GROCERY STORE THE SCREEN SWITCH TO THE APP PAGE AND WOULD NOT SWITCH BACK, THE BRAKES LOCKED AND WE LOST ENGINE POWER. THAT LASTED 20 MINS BEFORE CAR WOULD START. JUNE 7 CAR WOULD NOT START AFTER COMING OUT OF THE GROCERY STORE WAITED 20 MINUTES THEN TRIED AGAIN CAR STARTED 30 SECONDS AFTER THE IGNITION BUTTON HAS BEEN PRESSED BY ITSELF. JUNE 11 CAR STALLED OUT PULLING INTO THE DRIVEWAY. TOOK LESS THEN A MINUTE TO RESTART THIS TIME. WE HAVE TAKEN THE CAR INTO THE DEALER AND THE COULD FIND NOTHING AND COULD NOT REPLICATE. WE NOW HAVE TO DRIVE BACK FROM PA TO ND WITH A VEHICLE I AM AFRAID TO DRIVE WITH 6 KIDS. I AM SO UPSET AND DISAPPOINTED IN THIS CHRYSLER PRODUCT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 800

WHILE THE CAR WAS IN MOTION AT APPROXIMATELY 20 MPH ON A CITY STREET I LOST ALL POWER AND CAR TURNED OFF, STEERING LOCKED AND WAS ABLE TO COAST HALF OFF THE ROAD. CAR STILL SAID IT WAS ON AND IN DRIVE BUT WAS COMPLETELY OFF. SCREEN SAID "CAR MUST BE IN PARK TO PLACE IN DRIVE". DEALER HAS BEEN UNABLE TO LOCATE ISSUE AND RELEASED CAR TO ME. I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. ..UPDATED 11/06/17 *BF *JS

Mileage: 8,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED SEVERAL TIMES AT LOW AND HIGH RATES OF SPEED. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT DEALERS (1. JACK POWELL CHRYSLER DEALER, 2. PERFORMANCE CHRYSLER JEEP DODGE RAM COLUMBUS, 1130 AUTO MALL DR, COLUMBUS, OH 43228, (614) 272-0000, 3. BYERS CHRYSLER JEEP DODGE RAM, 465 S HAMILTON RD, COLUMBUS, OH 43213, (614) 228-5111, AND 4. FAULKNER DODGE RAM, 6643 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 590-5210). THE DEALERS WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED BY EACH DEALER AND PROVIDED NO FURTHER SOLUTION OTHER THAN ESCALATING THE CONCERN AND MENTIONED THAT THEY WOULD RESPOND BACK WITHIN 48 HRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE CUTOFF WHILE DRIVING AND THEN HAD TO BE PUT IN PARK TO BE RESTARTED SINCE IT IS A PUSH TO START. WHEN PUT IN DRIVE THE VEHICLE JOLTED HARSHLY AND MADE A DINGING SOUND. ..UPDATED 07/20/17 *BF *CN

Mileage: 10,792

VEHICLE STOP RUNNING RANDOMLY. STOPPED RUNNING WHILE ON ROAD. HOW TO COMPLETELY STOP PUT IN PARK TO RESTART PERIOD SAFETY ISSUE BIG TIME

I WAS TURNING INTO A PARKING LOT AND MY 2017 CHRYSLER PACIFICA SUDDENLY TURNED OFF. THE DISPLAY SAID SOMETHING ALONG THE LINE OF "CAR MUST BE IN PARK." I HAD TO PUT MY CAR BACK IN PARK AND RESTART THE ENGINE. I WAS ALMOST REAR ENDED BY ANOTHER CAR WHO WAS NOT EXPECTING ME TO STOP. NOW THAT I AM RESEARCHING THIS ISSUE, I'M FINDING THAT SEVERAL OTHER PEOPLE HAVE HAD THIS ISSUE AND CHRYSLER HAS NO IDEA WHY IT'S HAPPENING. I AM TERRIFIED TO DRIVE MY CAR NOW. WHAT IF THIS HAPPENS ON THE EXPRESS WAY TRAVELING AT HIGH SPEEDS OR WHILE DRIVING THROUGH THE MOUNTAINS? ..UPDATED 07/20/17 *BF *CN

Mileage: 7,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE READING LEVEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ *AS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. IN ADDITION, AFTER PRESSING THE START BUTTON, THE DOORS LOCKED BUT COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,200.

Mileage: 3,200

SPEEDOMETER NOT REPORTING CORRECT VEHICLE SPEED. WHILE BARELY TOUCHING ACCELERATOR VEHICLE REPORTED ME DRIVING 67 MPH. I WAS DRIVING ACCORDING TO SPEEDOMETER 47 MPH, I WAS PULLED OVER BY AN OFFICER WHO STATED I WAS CLOCKED AT 67 MPH.

I PURCHASED MY NEW VEHICLE AND INSIDE OF 2 MONTHS I HAD TWO MAJOR PROBLEMS. I WENT SHOPPING AND WHEN I ARRIVED AT MY DESTINATION AND TRIED TO PARK THE CAR WOULD NOT SHIFT INTO PARK. NO MATTER HOW LONG I WAITED OR SLOWLY OR QUICKLY I TURNED THE SHIFTING KNOB IT WOULD NOT SHIFT INTO PARK. THE PARKING BREAK WAS ALSO BEHAVING STRANGELY AND WOULD DISENGAGE ON IT'S OWN AS I TRIED TO TROUBLESHOOT THE PROBLEM. I HAD TO KEEP MY FOOT ON THE BREAK PEDAL TO KEEP THE CAR FROM ROLLING AWAY. MY HUSBAND AND I DECIDED TO TRY TURNING THE CAR OFF IN THE HOPE THAT THE MATTER WOULD RESOLVE ITSELF AND THAT IS WHEN WE DISCOVERED THAT THE CAR WOULD NOT SHUT DOWN. NO MATTER WHAT WE DID IT WOULD NOT TURN OFF OR SHIFT INTO PARK. WE IMMEDIATELY DROVE TO THE DEALERSHIP AND DROPPED THE CAR OFF SINCE WE HAD NO IDEA WHAT ELSE WE COULD DO AND IT WAS A TREMENDOUS SAFETY ISSUE. TODAY SEPTEMBER 20, 2016 I EXPERIENCED ANOTHER ELECTRICAL PARKING PROBLEM. WHILE I WAS DRIVING IN VERY LIGHT TRAFFIC AND A SAFE DISTANCE AWAY FROM OTHER CARS THE EMERGENCY BREAKING ALARM WENT OFF. I WAS IN THE MIDDLE OF CROSSING AN INTERSECTION WHEN THE ALARM STARTED BLARING AND "BREAK" FLASHED IN LARGE RED LETTERS. IN MY OPINION THERE WAS NO REASON FOR THAT WARNING AND I FEEL THAT THIS ISSUE MIGHT BE SOMEHOW TIED TO THE OTHER ISSUES LISTED ABOVE. THE FIRST ISSUES OCCURED ON 07-10-2016.

Mileage: 25

I HAVE A 2017 CHRYSLER PACIFICA EQUIPPED WITH A FCW (FRONTAL COLLISION WARNING SYSTEM). I HAVE OWNED AND DRIVEN OTHER CARS WITH THIS SYSTEM THAT HAVE OPERATED WITHOUT ISSUE. THE FCW IN THE PACIFICA HAS THREE SETTINGS THAT CAN BE SELECTED BY THE DRIVER FOR SENSITIVITY. NEAR, MEDIUM AND FAR. I HAVE TRIED ALL SETTINGS WITHOUT ANY DIFFERENCE. THE SYSTEM DOES NOT AUDIBLY WARN THE DRIVER OF A POSSIBLE IMPENDING COLLISION AT ANY SPEED OR DISTANCE UNDER ALMOST ALL DAILY DRIVING SCENARIOS. THIS INCLUDES HEAVY TRAFFIC, CITY AND HIGHWAY, AND SITUATIONS WITH FREQUENT ABRUPT STOPS. I HAVE DRIVEN 4,135 MILES IN TWO WEEKS IN VERY HEAVY TRAFFIC WITH LOTS OF EMERGENCY BREAKING WITH NO WARNING FROM THE FCW ON THE PACIFICA. THE SYSTEM HAS ACTIVATED ONCE WITH AN APPROXIMATE DISTANCE OF 5-7 FEET, UPON APPROACHING A CHRYSLER 200 AT AT APPROXIMATELY 25 MPH. THE DEALER TECHNICIAN STATES NO CODES ARE IN THE SYSTEM, AND THEREFOR IT IS FUNCTIONING. I DISCUSSED THIS MATTER WITH THE CUSTOMER SERVICE MANAGER AT THE LOCAL DEALERSHIP WHO IS ESCALATING THE MATTER TO CHRYSLER DEALER SUPPORT FOR FURTHER EVALUATION AND FOLLOW-UP AFTER HE EXPERIENCED MY ISSUE ON A TEST DRIVE. IN ADDITION, THIS VEHICLE DOES NOT OPERATE PER THE VIDEOS CHRYSLER PUBLISHES ON ITS WEBSITE AS AN EXAMPLE OF FCW ON ITS CARS. BASED ON MY EXPERIENCE WITH OTHER VEHICLES EQUIPPED WITH FCW, I BELIEVE THE FCW ON THE PACIFICA IS NOT PROPERLY CALIBRATED TO WARN DRIVERS OF IMPENDING COLLISIONS VIA AN AUDIBLE ALERT AS DESCRIBED IN MARKETING MATERIALS AND IN COMPARISON TO OTHER VEHICLES I HAVE DRIVEN WITH THIS FEATURE.