2017 CHRYSLER PACIFICA Engine Problems

2017 Chrysler Pacifica at 70k miles, check engine light came on. After engine warm up, engine starts to rough idle. Diagnosis is misfire on cylinder 2 (code P0302). In addition, vehicle voltage fluctuates in gage cluster between 12-14 volts. No issue until engine is warm and no issue above idle or with load. Injectors were checked and fine, coils and leads were replaced. Fix did not work. Took to Chrysler dealership for addition diagnosis. Dealership diagnosis is cylinder head warpage due to overheating. Single owner of vehicle, regularly maintained and with no “low coolant” engine light.

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

The van have issues with a head gasket, Chrysler is aware yet the dealers keep selling the van with this known problems, I reached out to Chrysler and they said they cannot help. I had the van less than a year and I had the van serviced multiple times. Im attaching this link to show you guys that there ia a lot of people having the same problem, everything starts with the smell of the coolant then the misfire PO201, po301, then after taking it it was po305 and po205, https://youtu.be/sUfTxNBkRLU?si=JoLL29t6YbHZIiVg they speak on the video how they replaced the apparently bad part then the codes come back. I had this vehicle less than a year and I had so many issues, in my search I found this happening to multiple pacifica owners. vehicle starts misfiring creating a real possibility of having an accident as the car speed had to be reduced, specially if we are on the highway.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 35 MPH and turning the steering wheel to the left or the right, the steering wheel became difficult to maneuver. The power steering engaged and jerked the wheel to the left or the right of center. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.

Mileage: 154,000

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. Additionally, the steering wheel seized. The message “No Letter D” or “P for Park”, was displayed and flashing on the instrument panel. The contact was able to coast to the side of the road. After several minutes, the contact was able to restart the vehicle to continue driving. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 128,000.

Mileage: 128,000

I do all routine maintenance on my car and do my standard oil changes on time. I only have 80K miles on my car and may now have a head gasket issue. I have seen many online posts that there are many users that have experienced this issue and some looking to possibly do a class action law suit. Has this issue been looked into as a potential recall? When speaking with the dealership I advised that my check engine light had come on and I took it to my local repair shop and the code indicated it was either a coil or spark plug that needed to be replaced. My repair shop checked and it was the spark plug that needed replacing. The car was fine for 2 weeks then the engine light came on again. When speaking with the dealership they said that yes the code will usually first present as a coil or spark plug and the engine light stops blinking since it assigned a code. So that is why my engine light went off but now came back on. I am not sure why this should not be addressed by the manufacturer if so many people are having this issue with a head gasket issue with such low mileage. This repair is going to cost 1k-4k to fix which is ridiculous in an engine that is maintained and has only 80K miles.

Engine ticking,blind spot not working

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries were sustained. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.

Mileage: 76,000

After the latest 73B recall, the engine light sporadically turn on. In one occasion, while cruising at low speed ~25mph in the electric mode, the vehicle switched to gas engine mode even there was 16 electric miles on the battery. This issue was not there prior to the recall. Need investigation on the software reliability and the underlying battery issue

Blown head gasket

The check engine would blink and the engine would shutter for a few minutes when the van would start. It would drive around normal. A few days later the van would not start at all. We checked both batteries and they were not the issue. We then towed the van to a Chrysler dealer who checked the starter and alternator, those were both good. They stated the engine was seized and quoted $15,000 for a new motor.. the van has 120,000 miles on it. The van is worth less than the quote we received.

I noticed when I am driving the van would lose power and or the the transmission would shift very hard and stall the car engine would then take off very fast or slow. I reported the car to the dealership that I purchased the car from and to the customer service at the Chrysler Pacifica Corporation no one will help me I told them that the car was very dangerous while driving.

While stopped in traffic, the car started shifting from Drive to Neutral and Parking, the lights of the shifting wheel started blinking, and it was not possible to turn off the engine. After ~20 minutes, it stopped doing that and I was able to turn it off. 10 minutes later I started the engine and I was able to drive home but the steering wheel was very hard to move and the Check Engine light and there was a message in the cluster to take the Power Steering Assist and the electronic stability control system to service, but while stopped in the driveway with the engine on, it did exactly the same and I wasn't able to power off the engine. I wasn't able to start the engine again after that, the lights of the shifting whell kept blinking. I took the car to an independent mechanic and he was able to start the engine, but Power Steering is so hard to move.

I am reporting a serious and ongoing safety defect with my 2017 Chrysler Pacifica (VIN: [XXX] , current mileage 51,875). The vehicle stalls and shuts off unexpectedly while driving, including in intersections, creating a life-threatening hazard. I have reported this issue multiple times to CarMax and Prestige Chrysler Dodge Jeep Ram in Las Vegas, NV, but it remains unresolved. Key points: • First reported to CarMax on 2/6/2024 (Invoice #[XXX]). • Battery health test passed on 3/1/2024 (Invoice [XXX]). • Dealership later misdiagnosed the problem as a dead battery and charged me $837.95 for a replacement on 10/11/2024 (Invoice #[XXX]), which did not fix the stalling issue. • I returned within 7 days with the same safety complaint. • Multiple service attempts have failed to permanently resolve the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the valve gasket covers, the intake manifold gasket kit, oil filter housing, front brake pad and rotors, all the motor mounts, and the front sway bar links needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

Mileage: 117,000

Engine lost power and shut down and would not restart. Engine has had continued issues for close to a year.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, there were several unknown warning lights illuminated, and the engine seized. The contact stated that after several attempts, the vehicle started. The vehicle was driven to the shoulder of the road and the failure reoccurred. The contact's husband started the vehicle, and the vehicle was driven to an independent mechanic; however, the failure was not duplicated. The contact stated that while attempting to leave the independent mechanic, the vehicle failed to start. The dealer where the vehicle was purchased, was made aware of the failure. The contact was advised to have the vehicle towed to the dealer and was provided a diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

Mileage: 69,000

On Thursday May 30th was the first incident of the vehicle shutting down we were able to start it back up almost immediately within seconds on the 2nd occasion I was on a street with cars behind me going down to make a turn the stop start did not engage but we were still a ways away from the stoplight and suddenly the engine stopped no signs other than just stopping I could not start it back up I look down there was no indication of any issue other than a stalling so put it in part turned it off turn it back on no start try it again didn't work could not turn it over to neutral to get off the road police came while I had somebody disconnect battery and reconnect it to try to get it started again there was no less battery power on the engine it took 15 minutes or more to get it started once able to get started we brought it back home it was Sunday the 1st of June 2025 so there were no mechanics available still unknown as to what caused the malfunction no indicator lights other than during the issue with a lightning bolt and during the outage the check engine light was on no lights currently on. The Danger was to myself and two children in the vehicle and too many other vehicles behind me that could have crashed into me or cause incident being in the road working on the vehicle having to go around us waiting for green lights or a miss trying to get around us and avoid other traffic

The coolant leaked into the engine and blown the headgasket. This has been confirmed by Pepboys who work on my car. It has not been inspected by manufacturer or others. It started by causing the ignition coil to fail and the engine would start rough and check engine light would come on. started around 5/1/2025

The engine failed at 57,400 miles. My wife was driving with our kids and engine locked up. I took to the dealership and they said that the engine block and head is warped and cracked. The engine needed to be completely replaced. My warranty period was over and company did not want to stand behind the product and help with any repairs. They said the vehicle overheated but that never happened during this time.

We are the original owners of this vehicle, which has been consistently and properly maintained. Recently, the vehicle stalled unexpectedly in the middle of the highway and would not restart, creating a significant safety hazard. The check engine light illuminated, and the vehicle could not be shifted into neutral, preventing it from being safely moved out of traffic. After the vehicle was towed to the dealership, we were informed that the starter had failed due to coolant leakage from a compromised head gasket. This coolant intrusion damaged the starter, rendering it inoperable. The dealership advised that while the starter could be replaced, it would likely fail again unless the underlying head gasket issue is addressed. We have since learned that this is a known and recurring issue with certain Chrysler models. Unfortunately, Chrysler has not issued a recall, nor have they provided vehicle owners with any formal notification or long-term solution to this potentially dangerous defect.

-Stalled while driving -Loud clanking upon start -No diagnostic info was accessible -Replaced Cadillac converter, was glowing red -Once replaced still hot, 10,000-20,000 degrees -

P0302 code triggered the CEL. Spark plug showed signs of coolant spark plug, and leak down pressure test presented a leaking cylinder head gasket. Disassembly of the air intake manifold revealed the oil cooler was leaking oil and mixing oil with coolant.

Had to have PLASTIC oil filter housing and Oil cooler replaced due to warping from the engine heat and leaking into engine bay causing a burning oil smell throughout the entire vehicle. Was replaced by Meineke car care with an aftermarket Aluminum constructed part. Constantly having transmission issues since the vehicle hit 70,000 miles. Now at 139,000. Fluid flush and fill done and transmission fluid was ridiculously thin and dirty despite it being known as a SEALED transmission and being told by Chrysler that no fluid changes should ever need to be done for the transmission. Seems as though the transmission may be slipping, and is shifting very hard after having the fluid changed.

Cylinder 5 was misfiring causing driveability problems. If the engine were to fail completely, then the vehicle could become uncontrollable and cause an accident. The manufacturer knows about the problem but has not issued a recall. The vehicle was repaired by the local car dealer. The problem occured around 57000 miles on the odometer. A check engine light did come on.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a misfire in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was undrivable. The dealer declined to release the vehicle without repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,600.

Mileage: 74,600

Engine has a blown head gasket at 80k miles. Number 3 cylinder keeps misfiring due to the engine coolant being injected into the cylinder due to the blown head gasket. Poor engineering with this engine and I’ve read several others have experienced this same issue. Please do a recall for this issue due to the warranty not wanting to cover this!

Unknown

The check engine light came on. Upon using a code reader, a code for a misfire in cylinder 3 populated. The ignition coil was replaced for cylinder 3. About a month later, the check engine light came back on and all 6 spark plugs were replaced. My vehicle had some rough starts periodically. As time went on, the rough starts turned into serious shaking. The check engine would come on and be gone in a day or so. Every time the code reader read cylinder 3. After months of trying to trouble shoot and do what we could, we took it to a mechanic where they informed us that my vehicle had a blown head gasket. They revealed to us that this is a very common problem with the particular engine, 3.6L Pentastar. This is a problem that they have seen for years in this particular engine. The mechanic had to send part of my engine out to a machine shop to be re-drilled properly in order to fix the issue which was very costly. The safety of my family was put at risk as the gasket blew while we were driving down the freeway unsure if we were going to make it home. My vehicle has not been inspected by anyone other than ourselves, the mechanic and the machine shop.

2017 Chrysler Pacific diagnosed with leaking head gasket at ~65000 miles. Initially diagnosed from a check engine light code for a cylinder misfire. My private mechanic said that he has done 4 of these in the past month (Jan 2025). He said this is a costly repair that should not happen with this low of mileage. In exploring the problem, it appears that it is a known issue.

Unknown, engine light came on flashing while driving. Car has been repaired by the dealership a few weeks ago and replaced the fuel pump.

The oil filter housing and oil cooler unit is made of plastic, mounted to the central engine (metal). It warped with heat and caused oil to leak into the valley of the engine and cause failure of bay 3 and 5 fuel injectors which caused multiple cylinder misfire. My engine experienced this problem for the first time in a busy intersection. With the engine heaving I had to pull over and tow the van to a shop. The faulty oil cooler unit was confirmed by dealership diagnostics and was not covered under warranty. I have the original part. This a recurring problem with many other drivers online and an aluminum aftermarket part has been made to solve this problem. The original part should be recalled and replaced by Chrysler. The EGR hosing is made of brittle plastic and split/cracked of its own accord. I have pictures and most of the original hose.

[XXX] my check engine light came on and started blinking as I was driving. I then noticed that my car was sputtering. I stopped my car immediately and had it towed to a dealership at that exact point I had just over 64,136 miles on my 2017 Chrysler Pacifica. The following is the work that they performed on my vehicle. CONCERN VERIFIED. VEHICLE HAS AN ACTIVE MISFIRE, CHECK ENGINE LIGHT IS FLASHING. SCANNED VEHICLE FOR CODES AND FOUND MISFIRE ON CYLINDER 3. REMOVED COIL AND SWAPPED TO CYLINDER 1. SPARK PLUG REMOVED AND SWAPPED TO CYLINDER 5. RETESTED. MISFIRE MOVED TO CYLINDER 1. REPLACED IGNITION COIL AND ROAD TESTED VEHICLE. AFTER VEHICLE WAS WARM THE MISFIRE ON CYLINDER 3 RETURNED. SWAPPED FUEL INJECTOR TO CYLINDER 2. MISFIRE STAYED ON CYLINDER 3. REMOVED COIL AND SPARK PLUG FROM CYLINDER 3 AND BORESCOPED CYLINDER. FOUND COOLANT LEAKING INTO THE CYLINDER. RECOMMEND REPLACING CYLINDER HEAD GASKET AND CHECKING THE CYLINDER HEAD FOR WARPAGE. REMOVED CYLINDER HEAD AND FOUND CYLINDER HEAD TO BE WARPED AND NEEDING TO BE REPLACED ALONG WITH THE GASKETS. REPLACED LEFT AND RIGHT VALVE COVER GASKETS, CYLINDER HEAD, CYLINDER HEAD GASKETS, TIMING COVER GASKETS, EXHAUST MANIFOLD GASKET, SPARK PLUGS, UPPER AND LOWER INTAKE GASKETS. COMPLETED OIL CHANGE. Fast forward to [XXX] vehicle mileage 74,955 my wife was leaving to go to the farmers market. She called me to inform me that the check engine light came on blinking and the car started sputtering again. The exact same issue happened again. I told her to stop the car immediately and we had it towed to the same car dealership today [XXX] was the first call that I received from the dealership they informed me that cylinder six has failed the compression test and they recommend having the engine replaced. Currently waiting to speak to more people to see what can be done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Blown head gasket and oil cooler leak

My car shut down on highway and the dealership said it was the terminals on the battery being dirty it happened agin so I had the battery changed then it did it again and the dealership changed one spark plug , one coil pack then it happened again changed all spark plugs and coil packs my car did it again and now I’m being told I’m probably going to need a new engine I notified Chrysler telling them this has happened several times and they said there was nothing they could do

My car will start, i will start to drive and when i am driving a “electrical stability” label will pop up on the dash and then the battery icon and check engine icon will show up on dash. My radio screen will go blank and then the car will shut off completely. It will then pop up on the dash and say stop safely vehicle with shut pff soon

head gasket leak at 69k , crowley chrystler replaced head and now at 101 k leaking again

Check engine light. Cylinoid misfire reported, #3. Replaced. Check engine light reappeared. Coolant leak. Coolant checked with die solution to check combustion mixture. Tested positive. Head gasket leaks diagnosed. Possible head gasket crack. Vehicle was unsafe to family driving as failure could occur on highway. Family member had to pull over on side of road to prevent overheating.

This vehicle has been totaled about a week ago. I meant to report this earlier but since we're moving (military) I never had the chance. Around april 2023, I noticed my pacifica had a misfire. I assumed it was plugs and wires so I replaced them - check engine for misfire went away. A few weeks later same thing happened. This time, I was loosing coolant. Took it to a chrysler dealer top have it properly diagnosed fearing the worst - they told me without even looking at it that this particular year of pentastar on the pacifica has blown head gaskets and that they change them all the time. I decided to repair the head gasket myself and I did so and drove the vehicle up until last week when it was totaled. There are many others experiencing this same issue with the pacifica and Chrysler needs to do something about it as it typically happens around 75-85K miles. Mine was no different.

2017 through 2024 Pacificas with the 3.6 Pentastar engines have problems that in case of coolant leaks in the system, it leads to a engine coolant reservoir low level which allows air to enter the system and causes unrepairable damage to the engine that needs it to be replaced. ROOT CAUSE is FAC / Stellantis / Chrysler FAILED to install a simple and cheap engine coolant reservoir low level warning sensor which would save the majority of the people with blown head gaskets all this grief and expense. The 3.6 Pentastar engine uses aluminum heads with an open skirt design which means that the cylinder heads are weak and prone to warping under ANY overheat condition.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. In addition, the contact was informed that the engine was operating on five cylinders instead of six. The vehicle was not repaired. The contact stated that previously the check engine warning light was illuminated, and the vehicle had been taken to an independent mechanic several times. The contact was informed that the failure was due to a plastic piece that was missing from the engine. The contact stated that the independent mechanic reset the vehicle and the check engine warning light was off. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The incident first occurred in our 2017 Chrysler Pacifica while my wife was driving our Kindergartener to school. The vehicle stalled in high flow traffic almost causing her to get rear ended. Dash said to shift to park and turn van off. Was unable to get it restarted and had traffic blocked in the left lane for almost an hour waiting on a tow truck. Took it to the dealership and they told her it was a bad battery. Paid almost $400 to replace the battery, and today (11/16/2024) it just did it again while pulling into a gas station, still halfway in the road. Van said “shift to park to start engine.” Shifted and engine shut off but was able to restart it this time. Was unable to move shifter dial and sudden loss of power almost caused 2 wrecks so far within 2 months of each incident. Each time we were told there’s nothing wrong and that the recall that was causing this issue was already fixed. This needs to get dealt with before someone gets seriously injured.

The Check Engine light indicated a misfire is cylinder 1 and the car was running roughly. After changing the injector, spark plug and coil wire, the problem continued. The mechanic finally determined there was radiator coolant in the exhaust indicating a failure of the head gasket. A leak in the engine block, and improper combustion can lead to a myriad of safety issues. A check online revealed this to be a common problem in this Chrysler engine in 2017 in the 1-3-5 cylinders with some contributors suggesting an improper casting of the engine block during manufacture. It commonly appears around 60,000-75,000 miles, generally after the power train warranty has expired. My van was at 75,729 miles. The cost to repair the vehicle was $3488.48. The repair was done by my trusted mechanic as I am sure that the Chrysler dealer would be far more expensive. This is due to a manufacturers defect, not normal wear and tear. This expense should not be borne by the consumer.

Our vehicle started to shudder when we started. We took it to the dealership, who initially was unable to identify an issue. They then, a day later, identified that the head gaskets needed replaced. This required a significant repair. Reviewing online, there appear to be hundreds, if not thousands, of similar issues when this type of vehicle reaches approximately 70,000 miles. Our vehicle is a little beyond 70,000 miles. We have also had some other issues, including about 1.5 years ago where the vehicle would randomly turn off while driving. We did take this in for a repair.

Engine Coolant leaks inside the engine Cylinder #5 without warning and cracked the engine block cylinder head #5. This has happened 2 times on this vehicle replacing the engine once. Vehicle has been maintained in accordance with manufacture recommendations.

2017 Chrysler Pacifica with 103,000 miles experienced a blown head gasket.

The vehicle is available for inspection. At an intersection the vehicle abruptly turned off, while the engine was running and in drive. Children were in the vehicle and I was very scared and in shock when it happened. My car just randomly turned off, while I was sitting in the middle of an intersection and the vehicle was in drive (obviously). I was able to turn it back on, but it was very dangerous and could have killed us if a car had come through the [XXX] intersection while we were stuck there. Safety of other drivers on the road at risk, my life and children’s lives were at risk. Could have caused death had our van been stuck in the middle of this busy intersection a few feet more forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

44,000 miles- engine shake and check engine light on. Dealership changed spark plugs as the issue. Spark plugs not even recommended to change till 100K miles Spring 2024- Active shutter grill replaced Fall 2024 92,000 miles- code Misfire Cyl 3 replaced spark plug and coil. Code came back a few days later. took to Dealership and head (Cyl 1,3,5) replaced. Dealership advised that they repair many engine heads

Numerous issues: 1. Multiple misfire codes, check engine 2. Loss of Coolant, no indication of leaks 3. Faulty thermostat. Loss of A/C and heat 4. Bottom of both sliding door panels corroded, with paint loss 5. Uconnect system malfunctioned, not working at all **Repairs have costs thousands already. And based on the other complaints, probably much, much more. Something is obviously wrong here, but Chrysler is NOT doing much about it unfortunately.

2017 Chrysler Pacifica Touring L with 3.6L engine. Odometer 78623 miles. Noted rough idling of engine for a few seconds when started. Later in day, at low speeds, check engine light came on solidly (no flashing) for a few seconds and then turned off. Early next morning took van to reputable local mechanic who has maintained the vehicle according to Chrysler recommendations. They pulled error code P0305 Cylinder misfire. They removed and inspected spark plug which showed minor deposits. Looked in cylinder with bore scope which showed orange-redish discoloration on piston. Put new spark plug on #5 and swapped coil #5 with coil #3. Coolant was low but no coolant leak was discovered. Van never had an overheating episode. All maintenance was performed according to Chrysler recommended schedule, first by local Chrysler dealership, and then by this same mechanic shop. Diagnosis, warped or fractured cylinder head resulting in coolant leak into cylinder. Pictures were taken by shop and available on request.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,854.

Mileage: 168,854

Engine light came on. Independent service operator noted leaking coolant and oil. Sent camera into cylinder from misfiring spark plug and discovered broken head gasket. The car is available for inspection on request.

The vehicle presents almost all warning lights then acts very radically . The engine will stall, won’t go in gear . It will happen while vehicle is in motion. Super dangerous. I’ve had it to the dealer 3 times . They can’t seem to find a fix

We bought the van on 03/31/2022. On 08/31/2023 we went to get into the van, while it was parked outside of our home, and I tried to start it up but it wouldn't start. I had my mechanic look at it and he said it would need a new engine. I"m so glad that it happened in front of my house or else I would have been stranded somewhere with my kids- which would have been very dangerous. There were no symptoms or indicators of the problem before it happened. It happened out of nowhere. Our warranty on the vehicle expired 5 months prior to it breaking down so we haven't taken it to the dealer. We can't afford it. Before it broke down it went to every single service appointment and was up to date on every oil change/ service it needed.

Head gasket failure and warped cilinder @ 73K miles. Sounds like this is an extremly common problem and wanted to report it here. Vehicle is currently awaiting repairs at dealership. i was quoted $6,000 for repairs.

Blown Head Gasket Had vehicle less than 6 months

Intermittently my van will lose power, all dash lights will pop up, active parksense unavailable, service required , blind spot alert temporarily unavailable , service shifter, fcw unavailable service required, service electronic stability control will pop up on the dash and in the message center. Code p0420 has popped up on a reader. Several trips to the dealership purchased at, and they cannot figure out the issues. I have 2 kids, this is a major safety concern. I had it shutdown on a highway 3 weeks ago with my 9 month old in the van. Recall list says everything was repaired, but it seems there needs to be more recalls. These vans are not safe. Recall them all. Chrysler is going to end up with a lawsuit. I think this is a major defect on the electrical and computer systems. When driving the van it will show I'm doing 70 but really 35mph. The van will rough idle. Again these are all intermittent issues that happen all at once. It seems like the van will reset itself once it's sat overnight. We just bought the van in May 2024 and this started a few weeks later. Very frustrating. The dealership won't buy it back, they can't figure out what the issue is. I

Purchased 2017 Pacifica Limited in [XXX] from Carmax. 38K miles. Purchased Carmax 100K warranty. Within 90 day Carmax dealer repair warranty, Misfire cylinder 3 check engine light came on. Carmax replaced coil, injector etc. Cleared check engine light. June 24 Misfire cylinder 5 check engine light came on. Vehicle never over heated. Took the vehicle to independent repair shop that performs MaxCare warranty work. Diagnosis: Blown head gaskets. 950/? in coolant when tested. 3 week parts B/O. That would indicate many problems. Chrysler Pacifica Forums have hundreds of blown head gasket entries for years 2017-18. The blown head gaskets were causing rough starts, rough idling, and stalls. Additionally, I don't know why this has not been addressed as a safety issue. When this started occurring, my wife would have to hit the START button 2-3-4 times to get it to start and then it ran rough for a few minutes. Some times stall. The Start/Stop feature is affected when the engine does not rapidly start when the pedal is pushed. This is a big safety issue when on the road and in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Minivan was performing normally, then at a signal light after 14 min of driving on the hwy, the car stalled at a major intersection. Multiple attempts were made to restart but gear selector was locked in drive. The knob would not turn (locked). Multiple Error messages were displayed on central gauges and tow truck had to be called, since car was blocking freeway lane crossing. The car did restart eventually but gear selector still locked and minivan is not operational.

I have researched this and it seems to be a problem that is very common to the Pacificas. Some examples can be found here, but there are hundreds of reports of this across the Internet. [XXX] The problem is twofold. 1. The plastic oil cooler that Chrysler uses on these vehicles is substandard and will fail. Typically this happens just outside of warranty. These parts were made to fail which induces a very expensive repair. 2. There is a very common issue with the head gaskets on these vans. So much so, that when I had one of them replaced on my van the service advisor suggested I do them both because he said the other one would fail soon. He said it happens all the time on these vans. I spent almost $4000 to have one replaced, there is no way I could afford to have more done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Head gasket failed, flooding #5 cylinder with engine coolant. A warning lamp came on just prior to the failure signaling the #5 plug was misfiring. The engine stopped running and could not start the vehicle. The engine is the Chrysler Pentastar V6 with 63,763 miles.

As I am driving down the street in the middle of traffic the van will cut off and all wheels will lock , I buy a new battery and wires and it continues to happen, not able to drive the expressway scared of causing an accident. The dash will start blinking and the electric will start flashing radio shuts down and the whole car is down for a few minutes like it need to reset.

At 76,000 miles, the engine started to misfire and smoke while driving. Loud pop heard. Took it in and dealership said it was a known engine problem with this 3.6 liter engine on cylinder #5 due to the lack of heat dissipation in the rear of the engine compartment. Thank goodness we had just started the car when we heard the pop. The service engine light cam on immediately after the rough start and now if started, it smokes from the tailpipe. Likely head gasket, warped head due to lack of cooling. Car always serviced at dealership. This is a common and known problem at this mileage for this vehicle.

1. Engine power failure 2. Put in extreme danger-I lost all power going through a tunnel under water (MM Bridge Tunnel). I completely stalleddead center in the middle. Only by the grace of God did no one hit me. I also have severe neck issues. A couple of my neck discs need to be replaced. If I were hit I could have been paralyzed. This has created emotional and financial anxiety as well as poor sleep due to tense muscles and body aches. 3. It has almost cut off twice since then. A mechanic did a deep check of all electrical systems, they are fine. He said it was an engine power drain issue. He said according to research it was a known engine problem. 4. Dealer said my vin # is not on the list (even though it's a known problem) and stated I would have to pay for check and repairs. I saw there was a case settlement and am hoping that will cover the cost. The was no police report even though they pulled up to protect me. The van eventually started again and I moved to a safe location. Dodd's Auto shop did evaluation. 5. I noticed an engine light before stall. I'm not sure how long it had been on. My van has a security video but I'm not sure how to get it. My husband is out of town caring for his 96yr old father so he couldn't get it for me.

Check engine light on. P0303 Cylinder 3 Misfire Detected, My maintenance history : Coil is good, only been 27,000 mile since I replaced 6xspark plugs, replaced 1 fuel injector just a week a go, still got engine light on. I took my van to Chrysler Dealer found coolant leaking into cylinder head or gasket. I searched online seems pacifica has many cylinder manufacturers issue.

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their OBD2 code reader, multiple codes pulled up… First thing “needing” to be replaced was the hood sensor because the display said the hood was open (even though I was simply stopped at a red light). The auto start/stop light was also coming on and staying on. The dealer said that would go away after replacing the sensor. That repair was done (I believe) in April of 2024 at the Chrysler dealer (and the auto start/stop light came back on a week later, both batteries testing fine independently of one another). Next thing “needing” to be replaced was the accelerator pedal module because my van would start shaking, not accelerate, and go into (what I now know is) limp mode with all warning lights displaying on almost every right hand turn. This absolutely puts my safety and the safety of my four children at risk when it suddenly decides to not accelerate!! That repair was done in June 2024 at the Chrysler dealer. Next thing to happen is the check engine light illuminating. We checked the coolant and it was almost empty! This should NOT be happening! We filled with coolant, but have to do this every few days now. The check engine light has come back on and is still producing many codes, the worst of which is p0303. This code has pulled up every single time we’ve had the van scanned at the dealer. The dealer has had my vehicle on MULTIPLE occasions for MULTIPLE days each time and NEVER ONCE told me the severity of this problem. Their words: We just go down the list, starting at the top. P0303 was not at the top, and now I have to pay the price for their incompetency! My van would not start and had to be towed to the dealer yesterday, 7.17.2024. I’m waiting to hear from them, but I can guarantee this is a head gasket/engine failure issue. Who can afford to just replace an engine?! This is infuriating and beyond frustrating!!

Before I purchased the vehicle the head gasket was replaced do to an misfire on cylinder 3 fault code. Misfire on cylinder 3 fault code consistently comes back on after replacing coil packs and spark plugs. Independant mechanic states he cannot solve the issue. Chrysler dealer states engine needs replacement as the block is cracked and leaking into cylinder 3. 120k miles on engine. Bought it with 112k.

92,000 miles engine failed and had to replace with a new one. Started with a rough idle at start up and code said misfire on #6 ,had a tune up done with replacing plug and coil packs. Next code was #5 misfiring, and then it started blowing white smoke. Head gasket blown but wouldn't guarantee repairs so I went with a new motor with a warranty

2017 Pacifica, front bank (also referred to as left side of 3.6 Pentastar engine) multiple cylinder misfire, due to failed head; 110,000 miles. Issues progressed exactly or very similarly as described by multiple (hundreds of owners) on Pacifica forums), most fail between 80,000 to 120,000 miles, with distribution between 50k and 150k. Suspect excessive heat in engine bay coupled with defective head manufacturing (Mexican built engines suspected to have higher failure rate) and faulty components leading to head failures (cracked heads, warped heads, faulty head gaskets) on 2017+ Pacificas. Rear head known to fail due to lack of sufficient cooling in position at back of engine bay. Vehicle also goes through one aux start/stop battery every 1-1.5 years (suspect early failures due to excessive heat, not overcharging issue that Chrysler recalled for). Vehicle also has history of faulty roller rockers and lifters, already had replaced once while in warranty period. Issue began as faulty cam phase sensor. When repairs made mechanic also noted that oil cooler was cracked. This is a faulty design remedied by Chrysler for 2022 models. Heat coupled with bad o-rings and/or overtightening of oil filter cap leads to crack in assembly allowing for oil and/or coolant loss. Chrysler has made no attempt to fix known issue on pre-2022 models. Repaired both at cost of $1033. Few days later P0300 code and loss of engine power. Diagnosed as faulty roller rockers, one of which had even broken off. Roller rockers, lifters, and cam replaced on left side of engine at cost of $2700. Mechanic pressure tested head and found no leakage. Drove home and multiple cylinder misfire occurred again with loss of power. Returned to mechanic. Suspect crack between intake and exhaust valve guides which opens as head heats (seems to occur once engine reaches 195 degrees F, which is just below normal operating range). Head replacement suggested but not recommended as I'll be upside down in vehicle.

Failed head gasket. Faulty manufacturing. All maintenance done as recommended by manufacturer by the dealership who sold the vehicle.

I was driving the 2017 Chrysler Pacifica on [XXX] when the engine warning light came on and indicated that the engine was running hot. When I got home we checked and added engine coolant since it was low. Two days later the van was running hot again. I pulled over the engine coolant was empty. We refilled the engine coolant. Two days later the engine light came on and I took the van to our mechanic and he completed a partial tune up on the van and refilled the engine coolant. A few days later it began hesitating, jerking, and bouncing and the check engine light came back on. The temperature was reading okay. At home and when we opened the hood there was a very hot smell. When we opened the coolant and it began to bubble up then sucked all the liquid back into the van...somewhere. We left the engine cool completely overnight but the smell of burning coolant was seeping into our house all evening. In the morning we added more coolant because the tank was empty again. A few days it started all over again., loosing engine coolant, jerking, hesitating and bouncing. (I only drive the van 12 miles a day to work then 12 miles back.) This time I took it to our mechanic and he ran a diagnostic test and it found a cylinder misfired. He checked the coolant level and it was empty again. At this time he also checked the oil to be sure the coolant was not going into the oil tank but the oil was clear. He also double checked for recalls on the van and also on the spark plugs he had just replaced and but found nothing. He reset the engine light and we added 1/2 can of BG-44k fuel cleaner, part 208. The van ran smoothly for about five days. Then it began all over again. We then took it to a Chrysler dealership and was told the head gaskets were leaking coolant into the cylinder and the van needed a completely new engine! at a cost of $13,750! This seems to have been an ongoing issue with this model of van and Chrysler is doing nothing to fix it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

The contact owns a 2017 Chrysler Pacifica. The contact stated that soon after purchasing the vehicle, the check engine warning light appeared on the instrument panel. The contact had the vehicle towed to the dealer; however, once the vehicle was in the dealer's possession, the check engine warning light was no longer illuminated. Upon return of the vehicle, the vehicle jerked and hesitated upon the depression of the accelerator pedal with the check engine warning light intermittently flashing on the instrument panel. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.

Mileage: 50,000

After driving approx 400 miles at freeway speeds the engine shuts off. With semis honking as vehicle slowed while trying to pull over. No warning lights before or after stopping. Dash screen displayed "put car in park and press start". This happened twice in 2023. Took to dealer while car was under extended warranty. Was told 'could not duplicate' issue. They also informed me that this was something they never heard of before. We only do two highway trips per year. Took another trip couple of weeks age and vehicle shut off and we had to pull over 7 times going and returning. Dealer says I need a new transmission but can't guarantee that will fix the problem. I'm terrified to put this car on the freeway again. I thought we were going to be killed and possibly injure others on several of the occasions while trying to stop safely. I feel that Chrysler knows about this problem (from what I've recently read on the internet) and at least should know how to correct it. Also, it seems there was a class action suit that has been settled that we were unaware of. This vehicle has less than 60K miles and as we only drive 5-7000 miles per year didn't plan on having to junk it and buy another at this time. I've tried calling Chrysler Corp 800-992-1997. I was given a case # but they just seem to lie and never follow up with the dealer like they said. Now when I call and talk to someone, they put me on hold and kick me into the 'how did we do survey'. Realizing that sometimes you just don't always a ample time to safely get to the side of the road I'm at a loss as to how to proceed. The date listed below is the first time of incidence.

I bought this van about 2 years ago . In the last 6 -8 months. The anti-freeze in the coolant kept emptying, car never hot but disappeared. Turns out it's been going to the engine. I have a friend that is having same issue and should be a manufacturer defect.

Engine code P0303 (misfire cylinder 3 was triggered) car was found to be losing coolant through the cylinder. Chrysler dealer declared complete engine failure due to block damage. Stellantis indicated repair exceeded value of the vehicle.

I am writing to file a complaint regarding a safety issue with my Chrysler Pacifica 2017, which I purchased on November 21, 2023. Since acquiring the vehicle, I have encountered a persistent problem that poses significant safety concerns. 1. **Component/System Failure:** The vehicle experiences choking and emits a strong oil smell into the cabin. This odor is highly concerning as it leads to symptoms such as burning eyes, dry throat, red skin, coughing, nausea, and headaches. This indicates a potential failure or malfunction in the vehicle's ventilation or emissions system, possibly allowing oil or coolant fumes to enter the cabin. The component/system is available for inspection upon request. 2. **Risk to Safety:** The presence of these noxious fumes not only affects my health but also poses a serious safety risk to myself and passengers. The symptoms induced by the odor impair my ability to drive safely and could lead to accidents or injuries. Additionally, exposure to such fumes over time may have long-term health consequences. 3. **Confirmation:** While the problem was not confirmed by the dealer, multiple independent repair shops and the manufacturer have acknowledged the issue. Mechanics from these establishments have inspected the affected component/system and confirmed its malfunction. 4. **Inspections:** The component/system has been inspected by mechanics from various repair shops and by representatives from the manufacturer. Their assessments corroborate the presence of the malfunction and the associated safety risks. 5. **Warning Signs:** Prior to the failure, there were no warning lamps or messages indicating a problem. However, the symptoms, including the oil smell and associated health effects, manifested immediately upon driving the vehicle after purchase.

2017 Chrysler Pacifica with roughly 134,000 miles recently started have idling issues. The vehicle has had regular maintenance and always taken into shop when issues arise. When vehicle started idling rough we found out the spark plugs (all 6) needed replaced and should fix the issue. Replaced all 6 plugs within the same week of finding out they needed replacement. Then within a week while driving the engine starts over heating. Heating to upwards of 270 degrees F. As soon as we were able to get off the road and to a safe location to view the engine it was apparent the coolant was empty. Please keep in mind this is checked on a regular basis as is the oil in the vehicle. We replaced the coolant and drove back home. All seemed well. Then the very next day the engine would not start or even turn over. We looked again and the coolant was almost non existent. Had the vehicle towed to repair shop. The coolant had been leaking into the engine causing it to burn up. In the process the engine was seized come to find out and also the head gasket needed replacement. Doing more research once the coolant starts burning in the engine the engine will more than likely need replacement. We are being told to be prepared for the whole engine to need replacement due to coolant issues. If this would have been recalled we would not be in the position to have to replace our entire engine. It would be greatly appreciated if this can be looked into further as we have missed the deadline for the class action lawsuit for this issue.

Engine head gasket failure requiring a complete engine replacement

While I am driving the vehicle will shut completely off without warning. I have to pull to the side of the road and restart the vehicle.

On two separate occasions I was driving, and then suddenly my check engine light starts flashing, and the car stalls in the middle of the road. I turn it off and restart it and it seems fine. No engine light flashing or anything. I’m concerned because it happened with my kids in the car and we almost caused an accident. The first time it happened I was on the interstate but thankfully got off the exit before it stalled.

The check engine light came on and we brought it to a mechanic to assess the issue. Codes indicated a misfire on Cylinder 3. The mechanic did not state that they observed any physical damage to the head gasket however the engine has coolant in it. The recommended repair is to replace the engine at a cost of $12k.

Engine light came on while driving. Had a 303 code for misfire In cylinder 5. Also smelled coolant but didn't see a leak. Brought I. to dealer where they inspected it and said it was a cracked head gasket. Which seems to be a common issue with this vehicle. The repair was done and I'll be bringing it back in tomorrow 2 days after repair for white smoke coming from engine. Also noticed coolant level was lower than when I got it back from shop.

2017 Chrysler Pacifica LX (~85,000 miles with documented regular maintenance) FEB 2024 vehicle lost acceleration briefly when on highway, almost causing rear-end accident. Coolant and engine temp spiked around 235F (typically 212F-215F range) ambient outside temp (~19F). Took to Chrysler dealer in Walled Lake, MI. Oil leak detected, fixed right head gasket failure (common issue for this engine mechanic says). April 2024 coolant leak detected after coolant reservoir levels became low and smoke of burning coolant was noticed. Coolant leak possibly coming from water pump area after dyed antifreeze inspection. Taking to another Chrysler dealership for service. Complaint is that this is a safety hazard and after further research many owners of this vehicle/engine type complain of this issue, either for the head gasket issue or coolant leaks. (Reference: [XXX] ). I believe this not only a safety hazard but should be filed under a class action lawsuit. This is Chrysler's responsibility to cover when vehicle is outside the 5 year/60K mile warranty when these specific issues occur. Due to the fact that this is a known defect to a significant enough owners and some people either need to pay for costly repair bills or completely need to swap out the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant leakage, engine misfire. Check engine light. only 72,000 miles

2017 Chrysler Pacifica experiencing engine misfiring / stalling due to blown head gasket and possible engine block cracking at 78000 miles. Happens at idle. Appears to be a common issue and part of a legal settlement in 2023. Have attempted to repair the issue once and vehicle is currently at the dealership service awaiting resolution with independent Arbitrator.

Car has had on going transmission issues with slipping and power loss that dealer was not able to diagnose. The car check engine light came on, and at the dealer the code was for cylinder failure and on inspection at the dealer the left 4th cylinder has failed and the car will need a new engine with only 80,000 miles and proper maintenance. This is available for inspection. Our safety was at risk that the car has had difficulty shifting and has lost power in traffic.

Blown head gasket at 64000 miles. Leaking coolant into the cylinders. Mechanic says the gasket has been repaired before.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving approximately 50 MPH, she observed a humming sound coming from the engine compartment. Additionally, the vehicle lost motive power and would not accelerate as intended. The check engine warning light illuminated. The vehicle was taken to the dealer where DTC Code: P00B was retrieved; however, the contact was informed that the engine needed to be taken apart for the vehicle to be fully diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

Mileage: 111,000

Hotter than normal engine heat. Smells very hot even when driving in cabin like some liquid ( maybe Coolant) is burning. Code P0303. Misfire #3 cylinder. Reported issue to dealer several times. Very hot.. paint on hood bubbling. They repaired paint per 100,000 mile 7 year extended warranty. No diagnosis disclosed re known issue with head gaskets on these 3.6 ltr engines. No code until two months after warranty expired. Chrysler mechanic in Santa Barbara told me today that they have to replace gaskets and heads on these 3.6 engines all the time and likely a recall coming soon. Overheating is a safety issue. Leak down test verified bubbling in Coolant reservoir. Mechanic says this issue was highly likely occurring over 1-2 years until it actually triggered engine light and misfire code. Many complaints on Pacifica forums on this exact issue. Have service records re same concerns including from 2022. Thank you

Unknown

44110 miles. NO leaks, oil change every 2500 miles, all fluids are full and well maintained. Hard shift sometimes while in drive and accelerating. Engine light just came on yesterday with wife and 4 kids in vehicle, then engine light flashing. Pacifica felt sluggish and engine was rough. This happened driving on busy FREEWAY! Quickly pulled over at off ramp. Called tow and Mechanic neighbor pulled trouble code from ODB port using scanner P0306 which is engine misfire in cylinder 6. Car runs like crap and is unsafe to drive. Now need to tow to dealer for very expensive repair, just outside of 5 year warranty.

Engine locked up. Had it to run hot one day. When cooled off put fluid in and drive for four days after went to get in to go out and wouldn’t start. Fluids was still good that day. Had to haul to garage and that’s when said it was locked up. Has 104,000 miles. Had had the plugs changed as what the codes said it needed. March 4th is day it quit

of all the issues, I want to bring attention to 2 very serious ones. 1) Engine has transmission issue. Auto Shifting of gears give constant jerks and this was never resolved. Chrysler has always avoided this as it's a very expensive fix. Have taken to several different dealerships in 2 different states. (NJ & TX) 2) Coolant leaking. This ends up becoming an engine problem that they don't fix.

My Pacifica head gaskets failed causing severe engine damage.

I purchased this Chrysler Pacifica from advantage auto sales in new Kensington pa. Making payments obviously but I have had nothing but issues since we got it. Now it’s up at #1 Cochran and they did a exam and they sent me a video and the transmission is bad, (which when I got the vehicle I been saying something is wrong with the transmission, took it to the garage they kept telling me to take to for now 3rd gear to be grinded out. Head gaskets went in it as well they kept it for over 2 months to not even put parts back together properly, axle is bad. Leaking oil somewhere where still , this fan flapper thingy in the front is bad and been since day 1 there is a bad sensor on it which they told me they fixed and clearly didn’t. I have had nothing but issues on this vehicle since I got it. It sees more garages than it does outside. I have 4 kids. Making a lot of trips to doctor appointments and such.. so I need a vehicle, they don’t care. I went to the dealer yesterday and they just told me to take it to another place to get the transmission rebuild or whatever but I feel that isn’t going to fix it and I’m just gonna have more issues in the long run. Can you guys help me at all ?! I need something done. My warrenty is up soon and they only cover 8,000 of the tranny and it’s a 10,000 tranny.

Head gasket blown at 79,000 miles. This is a known issue on this model but Chrysler won’t admit fault.

My van experienced a cylinder 3 misfire and coolant leak which I now understand is due to a known manufacturing defect in the 2017+ Pacifica engine. I have already spent north of $1700 over multiple trips to my mechanic to replace spark plugs, ignition coils, and coolant flush. Even now, the check engine light continues to come back on when I start the vehicle. This continued malfunction of an engine that overheats and becomes inoperable is indeed a safety defect, especially in a vehicle advertised for families with kids.

2017 Pacifica Head Gasket 68000

The van shuts off while driving. This has happened several times now. Stuck in the middle of road where van stalled. Need to stop and restart. No warning or indicator lights.

Engine misfire, spark plug issue, blown head gasket

After smelling a burning smell when driving, an independent service center diagnosed that the engine oil cooler had failed causing the engine oil and antifreeze coolant levels to drop low enough that continued driving could seize the engine. The sparkplugs were damaged and a head gasket could be required as well. If not for the burning smell, the van could have stopped suddenly in busy traffic on the highway with my kids inside. The vehicle can be inspected anytime. I have not yet contacted the manufacturer. No warning lights went on. The only indication was a burning smell that I first thought was the new rear brakes I had installed.

This car has a blown head gasket at 123,000 miles. It seems this is a VERY common problem with this car and something that is clearly a factory defect. I have heard of this problem with many of these cars and a lot of them occur at less than 100,000 miles.

I am experiencing an issue where the air conditioner blows hot air intermittently and now just blowing hot air. It seems to be a known issue with the 2017 Chrysler Pacifica but there doesn’t seem to be a recall for my van. I also noticed that there seems to be an issue with the coolant leaking which after some google searching also seems to be a known issue. Please advise.

The vehicle first malfunctioned 09/2022. All the signals on the dashboard came on including the wipers. Then the vehicle wouldn’t accelerate and stopped while driving in the middle of the road. I got it towed to a Chrysler dealership and they had it for 4 four months and couldn’t maintain power within the van. After 4 fours I received the van back and it was driving good. Recently, while out of town on 12/16/2023 the van began to run hot for the first time and I parked it. The next day it wouldn’t start and I got it towed to a nearby shop on 12/18/23 and I was told it was my starter. I replaced the starter and the shop said it was something with my engine due to white smoke coming out the exhaust pipes. I got it towed again to a nearby Chrysler dealership on 12/19/23 and they confirmed after doing the diagnostic, the service shop said I needed a new engine because the coolant leaked into the cylinder heads blowing the gaskets. I asked what caused this issue and they stated overheating. The vehicle has never shown signs of overheating such as smoking or the gauges going up until that night which was a brief 5 minutes because I parked the van. I have researched and seen multiple cases like mine in both circumstances with this same kind of vehicle and not1 recall has been placed. I maintenance the vehicle as required and believe this is a manufacturing issue.

2017 Chrysler pacifica has had multiple major engine failures. First was 2021 head gasket failure which lead to a new engine. Now 2023 the exact same thing has happened again. Engine temperature warning light came on got car towed. Head gasket failure again. This van is unsafe engine design is horribly flawed leading to multiple engine failures

When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.

Head gasket and Rear valve cover gasket replaced. Still smelling burning oil. Started with check engine light for misfire on cylinder 5. 75K miles on vehicle. There is a rough idle and loss of power at interstate speeds.

There was a flashing check engine light and shaking engine. Found out there was a misfire at cylinder 5. Dealership found coolant inside the cylinder.

Head Gasket has failed on the engine which resulted in radiator blowing out in the middle of traffic stranding my wife and four kids on the side of the road for hours. Seems to be a common issue with the Chrysler 3.6 engine in 2017 models and possibly 2018 models.

Blown engine gasket

Head gasket failed, causing the engine to overheat and damage to occur. Luckily, my wife was able to move safely off of the roadway. The vehicle was taken to LaFontaine CDJR in Walled Lake, Michigan, for repair. They confirmed that it was indeed a head gasket failure and the repair total would be around $6000. Research shows that this is a frequent problem with these vehicles, with numerous reports online.

Check Engine light came on in October 2023. Code indicated misfire cylinder #5. Dealer could not reproduce problem in shop. Returned vehicle with instructions to drive until check engine light came back on. 800 miles later light came back on. Dealer reported code was misfire cylinder #5 again on Nov. 22, 2023. Also found coolant in cylinder indicating blown head gasket. Recommended repair was engine replacement as Chrysler did not recommend head gasket repair. Cost $11,500. Engine has 56,000 miles on it. Power train warranty was 5 years/60,000 miles, so just out of warranty for time but not mileage. Problem could result in total engine failure while driving, putting driver and passengers at risk of injury or worse. Problem was confirmed by dealer on November 22, 2023 and vehicle is currently at dealer service center awaiting repair decision. My research shows that there have been many reported failures of this vehicles' engines with the identical symptoms and repair recommendations. Many Owners who opted for head gasket repair often ended up having to have engines replaced anyway. My vehicle has been dealer-maintained on schedule since I purchased it, as I had an oil change and basic maintenance contract on it that expired September 2023. It gave no indication of any problems before the initial check engine light in October. Never overheated or any other warnings that it had a failing engine. A properly maintained engine should not fail at 56,000 miles.

While driving 70 mph on freeway passing a semi the engine shut off. Had steering and braking but no power. Managed to pull over without getting hit. Dash message "put in park, press brake and press start. Major panic attack as we were 200 miles from major town in the desert. Started car drove about 5 miles and it did it again. Dealer claims to never heard of that problem. Since getting home I've not taken vehicle on freeway. Utterly terrifying.

Engine overheating, leaking coolant, Engine 3 misfire, apparently it is a common issue. I have two children I drive around every day and almost had an accident when my engine started overheating. Cost of repairs outweighs current value. Check engine light is constantly on because of this. Car shaking when starting up, etc. This is too common of an issue for it not to be recalled at this point. I have had this vehicle less than 1.5 years and I've already replaced the compressor, the spark plugs, cleaned the fuel injector and body, and have had a mechanic run diagnostics on it multiple times.

Hey everyone! I hope you're all doing well. I wanted to share an issue I've been facing with my 2017 Chrysler Pacifica, which I bought brand new back in 2017. Unfortunately, I'm currently experiencing a lack of heat while driving, and it turns out that the engine head gasket is blown and leaking coolant. It's quite disappointing to learn that this seems to be a common problem, with an ongoing lawsuit related to it.

Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

Had engine issues a few years back around 87,000 and was fixed at Chrysler in Sarasota FL. Rods and other engine parts had to be replaced and engine was running hot. On 11/4/23 our vehicle is again experiencing the same engine issue at 105,000 miles. From what I have read on threads many costumers have expressed similar issues. I have an appointment on 11/7/23 with the local dealership in Knoxville.

I received a P0303 engine misfire code. I have noticed a very slow coolant leak. Thankfully I noticed the leak before the coolant ran out or else the car could have overheated and left me in a very dangerous situation. My mechanic ran a test and confirmed that there is a blown head gasket. My vehicle has ~85,000 miles and from what I have read that is very few miles to be having a head gasket fail.

I have a 2017 pacifica with 40,230 miles on it and has a blown head gasket .called chysler customer support to file claim on 10/12/23 .van is at dealership for a week now waiting to hear from chrysler

On or around September 11, 2023, our 2017 Chrysler Pacifica began to stutter and shake upon ignition. On September 27th, the high engine temperature alarm came up. The coolant reservoir was empty. We filled it up and scheduled an oil change and diagnostic. The Check engine line did not come on for the mechanic during the diagnostic and oil change. The oil change was on September 29th. Shortly after the oil change, the Check Engine line came on again, and on October 5th, the high engine temp alarm came on again. The coolant reservoir was empty again. I filled it again, and drove it to another location. Within a matter of hours, the coolant reservoir was empty again. I scheduled a maintenance visit with our local Chrysler Dealership. I told the dealership the Check Engine light was on and that the reservoir for coolant appeared to be leaking and I had filled it up 3 times. I was informed that the Check Engine light is a Cylinder misfire, and that the car may need a tune up. Upon hear this, I asked the service advisor if they had check the reason for the leaking coolant. I was in disbelief that this was not done as per my original comments. After checking on the coolant leak, the dealership noted that there was no external coolant leak. An internal coolant leak is indicative of a leaking or damaged head gasket. The vehicle purchased in 2017 has 66,000 miles on it. This defective component at this low mileage has put my family at risk of a major accident and will continue to do so due to poor design.

Bought the vehicle in 2020 (Second Owner) from a wholesale dealer and owned the vehicle for about 3 years. Bought with only 20K miles and currently has 55K on Odometer. Car one day wouldn't start. Had it towed to first Chrysler dealer and told it was a bad starter. Paid for starter and fuse replacement and told it filled the shop with smoke indicating a bad head gasket probably caused by a warped engine block. Had it towed to a second chrysler for addition opinion/look where they speculated it "dropped" exhaust/intake valve requiring a new engine/engine replacement. This vehicle is essentially a lemon and people are reporting many issues whith the 17-18 Chrysler Pacifica's. It has been in shops for over a month.

Need new engine after rough idling.

When driving, car completely shuts down. Usually happens when we are slowing down or stopping, but has also happened when accelerating. No lights come on and never happens when we take it to a mechanic. Happened 10x today alone but 5x over last seven days. We thought it was an issue with the auxiliary battery, but continues to happen. 130k on 2017 Pacifica

Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.

I received P258B warning and further diagnosis came to know that C0021-02 and C1252-92 warnings. While applying breaks i am getting hissing noise and break pedal pushes me back where i have to apply lot of pressure to stop the vehicle. This is happening only when i press the pedals hard. I did diagnosis and noticed that the break vaccum pump fuse gone and replaced the same again it blown. Then realized that that the Vaccum pump it self is not working and the same is ordered and replaced. Now the vaccum pump issue is fixed but still the break pedals are hard and getting hissing noise while applying breaks. Now i may need to change the break booster to get this fixed.

Recall fail Recall done in 2019 for EGR and car is continuing to fail again years later. While driving car stalls and shuts off

I'm writing to report a serious incident involving my Chrysler Pacifica with less than 70,000 miles. Recently, the engine light came on with error code P0303, leading to violent vibrations and power loss while I was driving my children to school. This hazardous situation nearly caused a major accident. A diagnostic at the dealer revealed a blown head gasket, raising concerns about the safety and reliability of this vehicle model. I believe this issue might not be isolated and could pose a widespread danger. I'm reporting this incident to the National Highway Traffic Safety Administration (NHTSA) to request an investigation into potential design or manufacturing flaws that could endanger drivers and passengers. Safety must always be the top priority. Therefore, I am taking the initiative to report this incident to the National Highway Traffic Safety Administration (NHTSA) because I believe that it is imperative to investigate the extent of this issue. It is my hope that through such an investigation, we can uncover any potential design or manufacturing flaws that could pose a significant danger to the driving public. Safety should always be the paramount concern when it comes to automobiles, and it is my fervent hope that by reporting this incident, we can prevent similar incidents from occurring and ensure the safety of all drivers and their passengers. I urge you to take this matter seriously and to conduct a thorough examination of the Chrysler Pacifica to determine whether this issue is more widespread than it appears. Lives may well depend on it.

Continue issue with stop/start system failure that drains batteries to the point of total power loss, even at high rate of speed. An audible ticking sound, engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power. Start/stop system has been investigated by dealership multiple times. Power loss and engine misfire were reported as the result of the start/stop system failure. However it has been a reoccurring problem with continued worsening symptoms. The safety of myself, my passengers and other travelers is at risk due to the unexpected bucking, surging, hesitation and power loss that occurs during traveling. Problem has not been reproduced at service center as it has been “solved” by replacing batteries and not investing further. Vehicle has been inspected by qualified mechanics. Warning lamps have recently alerted but the problem of engine bucking, power loss, surging, hesitancy have preceded the warning lamp. It has been at least 8 months of engine concerns and 2 years of power concerns that were reported to dealership and only 1 month of the warning light indicating a problem.

Misfire of cylinder 3 as many have reported. Chrysler stating car needs a new engine. Prior owner had warranty work done at 43k miles. At 60k miles, Chrysler diagnoses engine failure and replacement necessary. Chrysler and dealer denying any goodwill despite of history of problems with this vehicle and the Pentastar engine in 2017 Chrysler Pacificas. Engine light and high temp warning bounced on and off while on a highway. Exited to find no coolant, 600 miles after a $2000 tune-up. Added coolant but was losing coolant too. engine light back on. I am out a car, the money I owe on it or a $12k repair.

The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.

While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.

I have a 2017 Chrysler Pacifica that keeps dying. I bought my Pacifica new from the dealer and now it has 100K on it. Since we bought it, I has a tendence to dye on us from time to time. The past 5 years we have owed it, we have been through 4 batteries. This past week, my Pacifica decided not to start. The battery was only 8 months old. We had it towed to the dealer, where they said there was a problem with the sensors in the shift knob that goes into the transmission. The mechanic said, he has see a few of the same problems with 2017-2022 Pacifica's. The dealer said I would have to take it to a transmission place to have the transmission looked at. Sees like many Pacifica have this problem with the shift knob sensors.

The engine was having misfire on cylinder 5. This turned out to be a head gasket leak, the local Chrysler dealer confirmed the diagnosis and proceeded to replace the entire engine head. If this was not abruptly fixed, then the engine would overheat and lockup mid drive. There have been many other similar reports on this site indicating the same problem on either cylinder 3 or cylinder 5 -- these sit in the back of the engine bay (transverse engine) and get the hottest. There seems to be a general defect in the cooling causing very premature head gasket failure which can be a dangerous situation if not handled extremely promptly

Engine temperature suddenly rose to the point where an alarm appeared on the display (no prior warning or prior instance of this). Allowed temperature to cool, drove vehicle home gently. Subsequent examination showed coolant level in reservoir below minimum with no physical evidence of leakage. Obtained correct manufacturer-specified coolant, topped up and continued to monitor. Pattern developed where the coolant level would be at minimum after approximately 200 miles of driving, vehicle appeared to be operating normally otherwise. Continued to top up coolant level as necessary, still no sign of any physical leak. Vehicle then began to produce error codes for misfire on either Cylinder 1 or Cylinder 3 - no discernible “pattern” to the codes appearing or clearing. Vehicle was subsequently examined by an independent repair facility who determined that the cylinder head for cylinders 1, 3 and 5 is warped.

The van stopped while driving without warning in traffic, luckily I was able to coast to the side of the road and there was not a vehicle directly behind me or my family and myself would have been in an accident. Even now it does not have a check engine light on we had the battery checked and alternator and they are both good. I’m not sure what else would cause the vehicle to stop while driving with out warning. It completely turns off just suddenly without any warning. This is dangerous and could cause an accident. We are having it towed to the dealership today to hopefully repair whatever caused the dangerous shut off. I will revisit and if able upload whatever I am told the problem is.

2017 Chrysler Pacifica Touring, twice in last 4 months got P0303 message (Cylinder misfire). Upon research turns out this is common issue, dealership confirmed that head gasket is leaking coolant into the 3rd cylinder and needs replacement.

Engine stalled while making a right turn with incoming traffic. It felt as if the vehicle had gone in Neutral position. The vehicle was unresponsive to the throttle until I manually put it in Low gear (L) and then back up to Dive gear. I was looking into the recall and it sounds similar to U01.

At 83,000 miles the 2017 Pacifica needed new headgaskets, rocker arms, and camshafts. I am the first and only owner of the van and have been meticulous about maintenance. Apparently this is a known issue with the Pacifica. The dealership and an outside mechanic verified these issues with my Pacifica. Rough idle was the only warning something was wrong before the check engine light came on. I took it to the dealership immediately.

I have 2017 Pacifica with just under 80,000 miles on it. I had a check engine light come on which was a 5th cylinder misfire. I had the plugs/coils replaced and oil/filter done. After 2 days the service engine light reappeared with the same diagnosis(5th cylinder misfire). I took it back to the shop and they discovered coolant leaking and the smell of it burning. They believe it was a blown head gasket. The car is now at a Chrysler dealership to confirm the bad news. Chrysler needs to step up and resolve this issue with a recall or some type of reimbursement.

Check engine light continues to come on and it gives the code “3rd cylinder misfire” even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.

The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.

The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie’s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don’t know what’s going on as it’s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!

2017 Pacifica has a blown head gasket @80k miles (diagnosed by a Chrysler mechanic when our check engine light came on). The van has never overheated and has been well maintained/ serviced regularly.

Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.

We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.

I turned on the vehicle cold in the morning and it started shaking violently. The check engine light came on with a code of P0303, which indicates a cylinder 3 misfire. We took the vehicle to the Chrysler dealership in our area and they said there was nothing they could find. The dealership cleared the codes and the check engine light didn't come back on for another week or so. Then the same thing happened again. Cold start, with violent shaking. Check engine light came back on and same engine code P0303.

The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.

As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn’t mimic the problem.

The headgasket is blown at 90,000 miles.

Low mileage vehicle, leaking coolant, fixed radiator. Mechanic says now blown head gasket and thermostat faulty. Looked on different forums and noticed the same problem with other Pacificas.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the temperature gauge fluctuated between hot(H) and normal(N). In addition, the vehicle hesitated upon depression of the accelerator pedal. The contact discovered that the coolant level remained low. The e vehicle was taken to an independent mechanic where leaks were discovered in the oil housing and the radiator. The contact's husband replaced the spark plugs; however, the failure remained. The vehicle was taken to an independent mechanic where the mechanic discovered a misfire in cylinder #3. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 81,000.

Mileage: 81,000

Vehicle will stall unexpectedly while driving

I purchased 2017 Chrysler Pacifica in 2021, I started having issues my vehicle after my 30 day warranty expired it seemed on and off at times now more noticealbe the START/STOP feature failed to work properly. The vehicle stalled when the brake pedal was released I had to restart the vehicle. The contact disabled the START/STOP feature. Additionally, while driving at night in the rain the vehicle acted up or started to blow hot air from the AC unit at 75 degrees with out the option to change it only way to restart was to turn on and off the vehicle. I also had problems with the coolant being low, and coolant was added. The vehicle was taken to an independent mechanic who informed the contact that the check engine and coolant lights were illuminated. The battery was faulty, and the START/STOP feature was inoperable. A pressure test was performed however, the mechanic was unable to locate a coolant leak. The vehicle was taken to two mechanics EGR cooler valve was cracked and my engine was damaged as well as the pistons. The vehicle had to have the whole engine replaced which was an expensive expense I had to pay out of pocket, the dealer did not cover the damage. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 104, 000 or so. I still do not feel safe using this vehicle it is my family vehicle, please advised. I have invoices but not at the moment I had to replace the engine, the battery, the coolant container, and the radiator for a total amount of about $5000

Blown head gasket

When it shifts or shifts too early, it makes a loud noise from the transmission.

Engine 3.6l non-hybrid has bad head gaskets/heads causing misfire and dangerous potential for vapor lock and engine failure. This is a known issue and there is a recall for the exact same vechile and engine up to 2016. Mine is a 2017 so its not covered in the recall for the exact same condition with the exact same engine. Spoke to manufacturer today they looked at offering some assistance in the price to fix the known issue, unfortunatley I bought the car used (paid over $25,000 in 2018) due to this the manufacturer can not assist in anyway. This is a known issue that is well documneted online by thousands of upset customers. I have no choice but to pay an exorbitant amount to have it fixed before it vapor locks going down the road and hurts my family.

P303 issue but the dealer is asking to replace whole engine.

The van began to run rough in the mornings when I first started up. I initially thought a tire was flat. But all tires were fine. It did this several mornings but then would begin driving smoothly as normal about 2-3 minutes after the drive started. A little less than two weeks later the check engine light came on for the first time. It ran roughly but lasted a little longer; maybe 5 minutes. The check engine light would go off. It did this a couple of times. The third time, the check engine light came on and started blinking. Then maybe 20 minutes into the drive the van began to overheat. I turned on the heat and the gauge went down to normal right away and drove as usual. The check engine light stopped blinking but stayed on. No problems for the rest of the hour-long drive. The next day, the same thing happened while i was on the highway. It started overheating, but the overheating lasted longer and intensified at higher speeds, so I had to drive about 24-35 on an expressway. I took it to a Fiat Chrysler Auto/Mopar Service repair shop immediately. The manager suspected that there was a crack in the cylinder and coolant was leaking into possibly the engine or somewhere else. They said they've seen this same crack, in the same location on many other Chrysler Pacificas. They took pictures (see attached) and sent it to FCA/Mopar. It took several weeks for an FCA/Mopar Inspector to come out. But once they did, they confirmed a crack and the van required a new engine. I'm told this engine is on backorder and it will take months before I can get a new one. I've read many stories online of other people having similar issues. The fact that this engine is on backorder for months is telling. The company Chrysler Customer Care/Mopar/Stellantis has not been helpful in providing useful timelines throughout this repair process. In addition to the above issue, I've also had to replace both main (2x) & aux batteries and experienced problems with sliding doors failing to open.

Since buying our Pacifica it would shift really hard and shake the car. Upon taking it into the dealer they said it was a common problem and there’s nothing they could do for it. Now, with only 64,000 we have a broken head gasket. There are many complaints of this online right around this mileage and it should definitely be recalled.

Cylinder 6 began misfiring causing my vehicle to shake violently and losing any acceleration. I was on a busy hwy during rush hour and was unsafe in a 55 mph zone where I was only able to coast. 4 months later, cylinder 5 began misfiring, causing jerking during start up with my 5 year old in the vehicle and I'm pregnant at 4 months. Now one week after cylinder 5 being fixed, the Pacifica bas a blown head gasket. Tons of smoke, tons of shaking and jerking. A super unreliable and unsafe vehicle for myself, my child, and my unborn child.

Our 2017 Chrysler Pacifica's check engine light came on. We took it in and the dealer replaced the spark plugs. Two days later the light came back on. They are telling us its a cylinder misfire and cylinder 5 is filling with coolant. They are charging us thousands of dollars to fix this issue. The car is not safe to drive until this is fixed. We have researched and found that this is a very common issue with these vans. Chrysler needs to be held accountable. They could have fixed this issue with a recall instead of waiting for our safety to be compromised and then spending thousands of dollars for the repair.

The component that failed was the engine. Blown Head Gasket. Had engine light turn on, too to dealership They found error code P0305, cylinder 5 misfire. upon more investigation, spark plug clean, found coolant on cylinder 5. Technician at the dealership found a warper right cylinder head warped and the engine cracked. The vehicle was inspected by the warranty company AUL Corp. They found that the car overheated. There were never any warning lights, lamps, or messages of a hot overheating engine. All of a sudden one morning I turned on the car and the engine ight turn on. The car was shaking and waned to stall. immediately took into dealership. This engine blown head gasket issue in these engines are a known issue to Chrysler We have to pay $13,000 to get it fixed. AUL Corp inspected the vehicle but they did not want to give us a report of their finding, they just told us the claim was denied because supposedly we drove the car while overheating. We did not drive it, there were no warnings of a hot engine

I bought the 2017 Pacifica Limited new from Mt. Ephraim Chrysler, Dodge, Ram in Mt. Ephraim, New Jersey. Within a few months of owning the car, I encountered multiple problems which kept the car off the road and raised concerns about the reliability of the car. I kept taking it back to the dealership for servicing, but never felt like they fully addressed the issues that I had explained. I then took it to Turnersville Chrysler, Jeep, Ram for help. Since then, they have been servicing the vehicle. I had the car three weeks ago because it was running sluggish. They kept it for a day and made some changes to see what was going on with the car. I brought it home, drove it a little more and then had to have it towed back into the dealership. I was then told that they would have to tear down the engine to diagnose the issue. They determined that there was an internal coolant leak and that I would need to replace the engine. I realize that there are 114,000 miles on the car HOWEVER- the car has been meticulously maintained and the issue that I now face is not due to lack of care. This is an issue that I feel Chrysler should be held accountable for and take responsibility for the repairs. I have already reached out to your customer service department and am disappointed that my inquiry for goodwill assistance has been declined. This is unacceptable. I shared that I was not satisfied with that response especially since there are many others who have reported this issue as well and it is not an isolated issue.

Unbeknownst to me, there was water pump leak which led to overheating, and eventually coolant being dumped into the engine. Originally diagnosed as a P0305 cylinder 5 misfire. Teardown revealed that the water pump had been leaking for quite some time, causing subsequent follow on damage. Engine needs to be replaced and AUL Corp will not cover the damages. We are a family of four, and would regularly transport other family and friends. Luckily we were without any incidents however, this is a safety issue that needs to be addressed in regards to these faulty Chrysler engines. I have read enough claims and horror stories in regards to the Chrysler Pacificas and am in shock that there was never a recall or a extended warranty for owners like myself who is now stuck with unsafe van, that doesn't work, and requires too much money to fix. We loved the van however, this experience has told me to steer clear from AUL Corp, and any Dodge, Chrysler, Jeep vehicles for forever.

During driving an orange check engine warning light is turned on. In 5 minutes from then, a red warning message "engine is overheating" turned on, I stopped immediately in the middle of the road and this warning message turned off. I checked for coolant and saw an empty container. No engine coolant warning light were turned on previously warning me of the coolant issue. I didn't use the car and added coolant Later that day I tried to use the car and it was operating normally. My car was sitting in the garage for a couple of days while I was waiting for the appointment to do the diagnostic. In two days the check engine warning lamp turned off. On the day of my appointment the car didn't start and was towed to the dealership for the check up. After series of diagnostics I was told engine is locked up and needs to be replaced. My car had only 75000 miles at that moment and just 3000 miles from the last oil change.

Car was serviced for a gas leak at a Chrysler Dealership the previous day. The next morning, I was driving at a low speed (<20 mph) when an error message appeared "Car must be in P (park) to place in drive." I switched to P and tried to restart the engine. It turned over several times but never restarted. A police officer had to manually disengage the transmission and emergency brake to put the car in neutral and roll it to a turn lane (rather than in heavy traffic). The car was towed to a dealership and is still being diagnosed. We had no driving issues prior to the car stalling this morning, even with the previous gas leak mentioned above.

Driving the car and the engine shuts off. Car then says to shift into park. No error readout occurs

First showed up as a misfire in cylinder #3 check engine light. Found out it was coolant leaking in to combustion chamber due to warped head/head gasket leak on rear side of the engine (cylinders 1,3,5). We have 85K miles on it and had to pay $5400 to repair and ~$1000 in rental car fees while in the shop for two weeks.

On the highway the temp gauge went all the way to hot and then immediately went back to normal temp. We pulled over on the shoulder of the busy highway and let it sit for a bit, and it never showed hot again and stayed in the normal range. Drove 5 more miles to home and checked the coolant and it was almost empty. We filled it and kept checking it every day. Had to add more every other day till we could get it in to a mechanic. a few days later the engine idled rough and check engine light came on. Took to mechanic and he said code P03305 showed as a mis fire in cylinder #3. He replaced the coil pack and spark plug and did a pressure test on the coolant system to see if he could find the leak. He said I could find a leak and bet that it was a crack head leaking coolant into cylinder #3. Ran better for another week or so while we were waiting for our appointment at the dealership to have them look into where the leak was. 2 days before our appointment at the dealership, we had the same rough idle and code P03050 saying misfire in cylinder #3. I replaced just the spark plug and then took it to the dealership. They misdiagnosed the problem as the reservoir was leaking. After they replaced it, we were back 2 weeks later with the coolant still leaking somewhere. They eventually found the head was warped due to excessive heat and coolant leaking into the #3 cylinder. This van has around 73,000 miles on it. After researching, it seems Chrysler has a faulty engine that is causing people to break down on the highway which is not a safe place to be. Please look into Chrysler's faulty 3.6 penstar motor problems.

-stalling out in the middle of driving (on 270 with the kids in the car, forced me to put it in park and turn it off and back on) - unable to start car initially, error message stating that the power brake is on (it's not) an unable to switch gears to get car to start (this took 10 minutes to fix with kids in car in parking lot) - car will not accelerate at appropriate speed, leaving me stuck at a stop sign or when the light turns green (again, kids in car) - power doors not opening/shutting, needing to manually open and close - heating/AC blowing out at random intervals, inconsistent air flow - random dashboard buttons lighting up indicating there are problems, but then the buttons diminish

Engine light stays on and Carmax and Chrysler Dealership keep telling me nothing is wrong. Noone can fix it. I never know is my car is safe. Will it blow up. I want my money back or want them to fix it.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to CarMax where it was diagnosed; however, the cause of the failure could not be determined. The vehicle was then taken to the dealer where it was diagnosed and determined that the oil needed to be changed. The vehicle was repaired; however, the failure recurred. The check engine warning light illuminated. The vehicle was taken back to the dealer where it was determined that either the fuel filler, filler neck, or filler tube failed and could not be repaired or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,054.

Mileage: 56,054

Our van did not have any prior issues but last week the head gasket went bad and the engine would not start. we purchased this vehicle brand new and barely had any issues with it. If this would have happened on the road my wife and kids would of been stranded. The vehicle is at a Chrysler Dealership and at first they thought it was the starter, but determined that it was the head gasket because there was fluid in the oil. the Engine light came on right before the car wouldn't start. I did see there is a class action suit for this type of van and year.

My car unexpectedly stalls while being driven.

Around 79k miles the car began hesitating and rough idling. From the OBDII sensor: Error Code P0301: Cylinder 1 misfire detected

I was driving about 2Omph and all of a sudden the van slowed down and I had a message on the car to shift to P to Park.it was weird because I was driving and it basically stopped on me and I had to shift the gear to P and press the start button to restart.

I was driving my van and the dash board turns on and off several times. It starts to light all lights while I'm driving. It was a scary situation while im driving my vans brakes while I'm in the freeway. This has happened several times. I also had my vehicle not turn on at all It stays locked and the dash boards says come error code. My vehicle jerks randomly and feels its gonna shut off. Had to tow the car to the dealer, no problem found. On another occasion my transmission was defective and it was changed. . It's has been taken to the dealer several times and I continue to have electrical issues and mechanical issues. I contacted the manufacturer and asked to do a buy back. The company refused and I explained all the issues that I have on my van and no resolution was made.

P0303 error code for misfire in the engine, 3rd Cylinder. Repair was completed by the dealer. It was 13,000 miles outside of drivetrain warranty. Now, the second failure is 3 months outside the 2year, unlimited mileage service warranty from when the head gasket and seat was replaced on the #3 cylinder. I just learned there was a class action ruling related to my model car and engine due to a faulty crankshaft. I have no idea if this could result in my current engine problems as I continue to have difficulty reaching the appropriate Chrysler representative to ask. I read in another class action lawsuit (which has been filed I believe by a law group on the East Coast, and then postponed due to COVID) for specific defects inside the engine resulting in misfires, hesitation during automatic shifting, and sudden increases in speed (which I have experienced during freeway driving). One of the symptoms of this issue is a ticking sound when the engine is turned off, which my car has always done, though I was told some years ago this is normal for this car. It took 3 weeks and about half a dozen calls to the dealer service department before I got a call back to schedule a diagnostic which is another 6 weeks out.

When driving my car will suddenly stall like it’s trying to change gears and jerks back pretty bad when it speeds back up. I e taken it to the dealership a few times and they said it’s normal. It seems to be getting more and more often. I also have bubbled paint on the hood of my car.

Intermittently the van when turned on has all error lights come on and will not shift into reverse. The sliding door will not close or open. Then the engine will loose power when finally getting the van to start and drive. All error lights go off after the van runs for a little while.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power before independently accelerating. The contact stated that the failure was intermittent. There was no warning light illuminated, nor messages displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 60,000.

Mileage: 60,000

My car was stalling out during the automatic on off system. It had completely died on me in the middle of the road and I had to have it towed to a dealership. They spent a week fixing it. The day after I got it back it died again. I dropped it off and its been 3 days and no word on why this is happening. I picked it up on the 3rd and it died on the 4th. I dropped it off on the 6th at 8Am. Its still currently in the shop 10:40 pm on Wednesday.

Started the vehicle, no prior issues. The check engine light came on, code was P0306. Cylinder 6 misfire. Found out the head gasket blew causing coolant to get into the cylinder. I had literally ZERO issues, no overheating, etc...I bought the car brand new in '17 and has around 85k miles. This is insane for the head gasket to fail this early.

For over a year now my van has been shutting down while sitting. The last few times now its been when I decelerate to turn it shuts off stops and goes into park. I used to be able to restart. The last 2 times while in the drive-thru it has shut off. I can't even put into neutral to push it. This is dangerous if this happens while driving it will be a fatality. I see other 2017 Pacificas had the same problem yet mine is not covered under the recall.

This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems

P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.

I was driving and my car went in to on/off system and didnt turn back on. Got my car into park and it still would not turn on. I couldn't even get my car into neutral. The check engine light came on but my engine was not making any noise. It said it was on but was not actually on. This has happened a few times in the past couple weeks but the car always turned back on when put in park and started. When I called the dealership they would not be able to get me in till February 7th. That would have been 3 weeks waiting. So I called another one and I got an appointment for the following week ( date of appointment 1/26/23). I have documented these incidents on here. I saw yesterday that there is a recall on my car for this happening but my vin numberis not included on it. This was so unsafe for me and my children. Cars die while driving yes, but the fact that I couldn't even get it into neutral to get it pushed out of the middle of the road. It was a very busy road and it was morning traffic. I dont even feel safe in this car anymore.

Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.

Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.

I was driving my children to school and my car went into on off mode while ideling. When I tried to press the gass is did not go anywhere. I had to put it in park and then restart the car to continue driving. This is happening just like the 2018 recall on my car.

when driving on highways with cruise on for a amount of time. when turn off and when getting off the road. will stop at light and when you start to drive the van will act like it running out of gas will jerk and stop but will still be running almost been hit many times. talked to dealership they cant rep it doing it. No we are getting shifter need service and check engine light when driving and the dash will get light all over it windows will go down when I don't put them down parking break will light up and slow the van down and a big drag on the van .been to dealership 2 time still cant see when I get it. We have now put 2 new batters in the van went in with 12.6 volt next morning down to 12.46 volts. only have 79,000 mile on it.

I was at a stop light and my car went in to Idle mode and when I went to press the gas it would not go anywhere. I had to turn the car off completely and restart it. I then needed to get gas and when I went to turn the car back on it would not start.

While driving home from a local store, all the dashboard lights came on and warning signals were heard. Our local repair shop diagnosed a blown headgasket. We are the original owners, 82,000 miles on the vehicle, this complaint is similar to complaints listed for this vehicle on the NTSB website.

I have had engine problems for over a year now. My car has had constant issues with rough idling and also jerking while driving. The jerking has been fixed for now but the rough idling has became worse to the point where the car feels as if it will stall out. My car has been at the dealership for repair since 12.22.22 and is still there today 1.11.23 - I was told by another repair shop (while getting brakes and an oil change ) that my car had 3 holes in the crankshaft and that was a problem because there should only be 2 holes. The dealership has replaced an EGR and now is talking about something on the engine to replace (but not the whole engine) and they have still not looked at the crankshaft to see if there are the incorrect number of holes. This is my primary vehicle and no one can seem to fix the problem

My Car won't start and when taken to the chrysler dealership they stated that Car Engine is dead and will need to be replaced.

Car began idling rough, we were told it needed spark plugs & batteries and that several different engine codes were coming off of it, 3 shops and final say was that the head gasket was blown. Total engine replacement needed less than 70k miles, vehicle never over heated

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM’s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.

Mileage: 11

The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was in park, the contact attempted to start the vehicle, but engine failed to turn over. The check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,494.

Mileage: 86,494

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 5 MPH and making a turn, the vehicle lost motive power and stalled. The vehicle restarted after several minutes. While driving approximately 35 MPH, the vehicle lost motive power and stalled again. The vehicle hesitated while restarting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Mileage: 104,000

Voltmeter is fluctuating between 10-15 volts. The windows will go down by themselves while driving, slow to start, and the dash lights/radio control screen takes several minutes to come on, and the auto sliding doors fail to operate occasionally. Several times the vehicle will lose Excelleration when starting from a stop or turning, the last time nearly causing an accident. The vehicle is becoming unsafe to drive and I have seen several like complaints on this year model vehicle.

Transmission slips while driving

ENGINE FAILURE around 120,000 miles...No detail information why..engine replaced at Jeep Chrysler 8200 Fairforest Rd. Spartanburg SC dealership 0n 02-26-2021. cost $8,461.85. no warranty coverage

The car stalls out In midst of driving and will not accelerate, than it will with a hard jerk try to accelerate again, at first I thought it was bad gas, then I noticed it more and more which prompted me to look it up and see that it’s a recall for that specific problem that I’m having but my vent number has No recall although I’m experiencing that same issue with my vehicle

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

While driving 10 mph the engine shut off/stalled locking the steering wheel. The dash read shift to park and the shift knob was flashing. The vehicle would not restart at first and took 3 tries before turning over.

Coolant leaking into cylinder 5

I drive my daughter's van to transport my 3 years old autistic grandson to preschool and I have experienced several problems. 6 times the van died when I accelerated from a stopped position. Once I was turning onto a highway. The passenger-side sliding door opened while I was driving. The passenger front window has opened 2 different times. The lights on the dash go out while driving. The transmission will slam into another gear jerking you. The hatchback door on the back has closed on my daughter and her baby. She has 4 kids 5 and younger that she drives in this van. It scares me to drive it. She has taken it to 2 different places to get it looked at and they couldn't identify the problem. From what I have read this happens a lot with the van.

'Engine failure and needs replacement of head gasket. Never overheated. Also excessive "bucking" feels and sounds like you are being rear ended. Causes car to bang and lunge forward. Was repaired once before , dealer stated it was a software issue. Problem continues and gives you back pain and wiplash type sensation as it is a very abrupt and strong occurance. Now engine has failed and needs head gasket repaired for over $3000.

The problem began with an engine light and gave a P0303 code. We made an appointment with the dealer but the starter went out before it could be solved. After repair the service manager noticed a hint of white smoke from the tail pipe. After we received it, we took a short trip on the freeway and had the temperature shoot up and a horrible burning smell came in the cabin. We pulled over and got to a gas station. The coolant reservoir was empty so we filled it. On the way home the engine light came on and the next day we took it to a local shop. They confirmed it was the head gasket leaking coolant into cylinder 5. A code reader pointed to cylinder 3 with only a misfire but in reality you are losing coolant at a high rate. The mechanic will notify our warranty company with their findings. At city speeds the temperature stayed normal, as soon as we entered the freeway it reached the max temperature and smoked the cabin. There was no warning light to signal low coolant. Vehicle was purchased used from a local dealer.

I was driving for about 10 minutes going 40mph when the car dinged, the accelerator stopped working and the steering wheel became stiff and almost impossible to move. The screen said “shift to P to start”. I was able to pull to steering wheel just enough to pull over, and barely missed being in an accident. I put the car in park turned it off and turned it back on and it started again. 1 week prior I took the car to the dealer because the transmission seemed to be jerky and then it wouldn’t start. I got it towed to the dealer and they couldn’t replicate the jerky-ness and said it was because they battery was low and it was a connection issue. I got a new battery and a week later the car shut off while I was driving!

Im also contacting the department of transportation in this matter. I had a tune up at. 80,000 mile . Lots of misfires . Head gasket right head leaking. Cracks dripping inside cylinder. Leaking right head gasket.I have to keep refilling the coolant. Im seeing many recalls but when I put in my vin it shows none .

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was driving approximately 20 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and braking functionality. The contact stated that his wife observed that the shift out of park message was displayed; however, the vehicle was not in park(P) but in drive(D) when the vehicle stalled. The contact's wife had made several attempts to restart the vehicle before the vehicle finally restarted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The new auxiliary battery is not working properly which is causing the start/stop component to not work and the light is illuminated on the dash. Also the car has issues with the Torque Converter Clutch and the crank shaft sensor which disrupts the vehicles performance. The vehicle slows down when trying to accelerate and then speeds back up when the transmission realizes it needs to shift gears. The car then jolts roughly after the gear shift while driving. Sometimes car will not start because the auxiliary battery does not have enough power. Also after shutting car off there will be soft banging noises coming from the middle of the dashboard which lasts for a few minutes.

My vehicle has 87,000 miles on it and has had multiple electronic and start/stop system issues, recently check engine light appeared and dealership stated there was coolant in the cylinders therefore needs a new engine.

The engine shuttered/shook upon startup and did so continuously. When shifted into gear, the engine ran rough and never normalized. I am afraid to drive it in case something more serious happens to the engine or causes other damage. I havent dared take it over speeds of 40 mph and only lighktly drove it for a week after the CEL turned on. The check engine light turned on, constant, and took the van to the dealer. Error code is p0305 for the 5th cylinder misfire. My vehicle is available for inspection. My vehicle is at the dealer getting looked at. No one else has looked at it. The day before the CEL turned on, the van engine shuttered for 15 seconds with no error code and operated normally. Then the next morning the CEL turned on and stayed on.

I took my vehicle in to have the computer reset as the recall fix required after my start/stop unavailable warning came up for the second time. First time I had to replace both batteries. About 6 months ago if that. Took it in with the check engine light having popped on saying it's a misfire. Then when we left the stop start failure was still lit up on the dash and there were more codes popping up including one for the shift module which is electronic.. so I believe the electronic system is causing the misfire. I don't even have 100,000 miles and my car is about 5 years old. (2017) We were traveling on a busy highway when the check engine light came on to start with and exited to turn around and head home when the van felt like it was getting sluggish and we luckily were not in the passing lane and were able to make it home safely.

UNKNOWN. Vehicle stalls out when attempting to start. If started vehicle can drive fine but when stopped at a light it stallls out from time to time requiring you to shut it completely off after putting it in park and restarting. At times it will fail to restart. There is no check engine light or anything for a shop to find the issue.

The vehicle is experiencing rough, late shifts when pressing the gas. The vehicle frequently lunges forward while your foot is steady on the gas pedal, feeling as if you have been hit from behind. It has 36,000 miles on it.

My Pacifica has random moments where the steering wheel feels really stiff while in motion. So stiff, It’s on the verge of me not being able to steer! It also has random moments where the engine will stall while I am in motion. Sometimes when I press the gas to accelerate it will have a moment of lagging then it will abruptly shift into a higher gear. I’m wondering if there is something seriously wrong and if I should stop driving it. I have four small children and I need reassurance that this vehicle is in fact safe. I’ve been hearing and reading stories of other Pacifica owners dealing with the same problems with severe consequences.

Engine code p0303. Spark plug, intake plenum gasket, and coil replaced but still have the same code. Many other pacificas with the same engine have the same misfire problem that gets fixed by replacing head casket or engine.

The engine overheated due to a coolant leak and faulty head gaskets that need replaced at 62k miles. A related cyclinder 4 misfire has been occurring since 58k miles. Chrysler refuses to cover the repair under the 60k Powertrain warranty and does not acknowledge the many reports of head gaskets failing between 50-80k miles.

While driving, the motor began to vibrate and lose power as if not firing on all cylinders, and acted as if it was going to stall in the lane of travel, causing me to have to pull off to the shoulder abruptly, striking a mailbox. The vehicle does not display any trouble lights or show any error codes on diagnostic equipment at an independent garage. Vehicle idles roughly.

Symptoms: Rough Idle Check Engine Light Code: P0305 Cylinder 5 Misfire. Noticed the Coolant was low, and topped it off with distilled water. I've only owned it for a year and have had NO issues with overheating. The next day it wouldn't start. Towed to the dealer. Dealer replaced the starter and pulled out plug #5 and "coolant shot out of the spark plug hole". Dealers recommended service is Head Gasket replacement, with the possibility of head being re-surfaced or complete engine replacement. I was lucky the vehicle was in my driveway when it failed to start. It appears this exact scenario has happened to at least 50 other folks active in a single online community at 60,000-80,000 odometer miles (mine is at 74,000). So I believe this situation is much larger.

The 2017 Pacifica will sometimes have a lack of power when trying to accelerate, and/or will jerk or shutter. Other times, mainly when the engine is warm, it will shutter and die when starting the engine. Sometimes it will take two or three restart attempts for the engine to remain running. In one instance in slow moving stop and go traffic the vehicle stuttered and then accelerated toward the car in front and I had to slam on the brakes to prevent a collision. The vehicle has been back at the dealer multiple times and they claim there are not any codes they can use to diagnose the problem. Even when the engine dies it does not cause the check engine light to come on. When they scan the codes they usually find P0171 and P0174, but they say the codes are not active, only stored. I am told the vehicle is current on all power train software but the problem is still occurring almost daily.

Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.

Lots of misfire took it to dealer reported it was from spark plug replaced but contined same issue. Then driving everything fine car stalled and wouldn't start. Now being told it's the head gasket. No warning of overheating or anything

I was driving on the highway when my vehicle began to shake and became undriveable. Before this incident I had brought the vehicle to the mechanic for a check engine light showing that there was a misfire and coils needed to be replaced. The coils and spark plugs were replaced but on this day the misfire caused the van to shake on the highway before becoming undriveable. I could not pull over and was left in the middle of the highway unable to drive my vehicle. This created a huge safety hazard as cars were driving by at 55mph and I could not pull over to the shoulder then had to wait for a tow truck. I then had this problem fixed for the 3rd time when on my way home from work today 8/11/22 the van once again began shaking, check engine light came on and misfiring, luckily this time it was as I pulled into my driveway. There was no warning, the check engine light appeared as the van began to shake right before stopping and locking up. This problem has been confirmed with a dealer. The dealer said the issue was the first mechanic used “after market parts” however when I spent the extra money to have the “factory” parts put in by the dealer, the problem also occurred. So I spent additional money to have the same result.

WE PURCHASED A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE issues. Passenger side rear door opening and closing repeatly. Steering stiff and steering cloud locking and jerking the car to the right . Fail to accelerate. Lurking forward,.

Vehicle stalls out in motion at intersection. Loss of all electrical power. Vehicle comes back on after restarting in a intersection.

While trying to accelerate after stopping at a red light, engine turned off and a warning message appeared on dashboard saying go to park. Car only re-started after several attempts.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the check engine warning light illuminated and the vehicle started shuddering. The vehicle was taken to an independent mechanic twice where it was diagnosed that cylinder #4 was misfiring. The independent mechanic replaced the spark plugs, ignition coils, and fuel injectors. However, the failure persisted. The vehicle was taken to the dealer who informed the contact that the engine needed to be disassembled to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

Mileage: 86,000

Stalling and loss of power, the car computer reader code is P0305. 5th cylinder misfire, and a P0300 cylinder misfire. 2017 pacifica with 62,000 miles and there are tons of people with the same issue around the same mileage. Funny how the drivetrain warranty ends at 55,000 miles and all of these Pacificas are failing at 60,000 - 80,000 with blown headgaskets or bad cylinders. $2000-$12000 depending on what blew.

Took vehicle in for safety recall for stop/start function. Engine light came on stop/start function is no longer working. Dealer says code P0303

I have a blown head gasket and my car has been in the shop for over 3 months because the part is not available. The car has never overheated. I'm so frustrated as I know this is a known problem with these cars. The car is at the shop, sitting in pieces because of the lack of parts available.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the engine START/STOP feature failed, causing the vehicle to lose motive power with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer performed Customer Satisfaction Notification: Y65 (Engine Start/Stop) however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,600.

Mileage: 85,600

At 57,000 miles my 2017 Chrysler Pacifica was having a rough cold start. Engine light comes on and take it to mechanic, Cylinder 4 misfire. Spark plugs, manifold gaskets, and ignition coil replaced. Receive car back, still starting rough and check engine light appears again. Call Chrysler dealership for an appointment. They are backed up in a week. At that point the van was not driven, and dies. vehicle gets towed to the dealership- bad starter and possibly another cylinder misfire. Starter replaced, car rough starts and coolant starts leaking into cylinder black smoke coming from exhaust. Cylinder 3 misfired and now being told that either the head gasket needs to be replace or the cylinder head because it may be cracked or warped.

Car started having a ticking noise above the dashboard, the ticking noise started a few months ago but did not affect the driving ability of the vehicle. A few weeks ago I got an engine misfire error. After the misfire the car then quickly deteriorated and stopped turning over but the electrical still worked. I had the car towed to the dealership and it looks like it will require a new engine or long block. The dealership is having the same errors we had at home but they were able to put in a new starter to get it to turn over. The dealership is currently taking a part the engine to determine what all needs to be replaced. We were lucky that this issue started when we were leaving our home. Had this engine failure happened during a drive on the freeway it may have been determinantal to me and my family.

The vehicle stalled on the road in the middle of an intersection and then again in a turn lane a few hours later in the same day. The car was in drive, rumbled near the front of the vehicle, lurched forward, and then the engine cut out and would not restart. Trying to start the car again made a REVVVVVV-putta-putta-putta noise and there was not any control of the ignition on my end. It revved up and then hovered around 1/2 of 1 RPM on the dash then it would cut out and ask me to put it in park and start again. Hitting the engine start button did nothing and the dash electronics seemed to cut in and out. Each time I went to restart the car, it went from being in drive to stalling to needing 5+ minutes before it could be driven again, this happened without warning. My family and myself were in the car when we were first stuck in the middle of an intersection. If traffic had been heavier there would have been no warning and I would just be stuck with no way to move the car out of the way quickly. AND with electric systems malfunctioning I'm not confident that the airbags would deploy effectively in the event of a crash should we be left stranded at another intersection after the car stalls. I drove the car to the dealership and on my way a very similar incident occurred, i used my phone to record the incident this time and while the car started right up in the dealer's driveway, I was able to say "NO it literally stalled on my way here, look at this video" The video is just 5 minutes of me sitting at another intersection with people honking and cursing at me as they drive by. The car starts up, revved up then dies immediately. Earlier, the AUTOSTART light came up, but the second time the CHECK ENGINE light was on and off again. The vehicle is at the dealership now and we are hoping it will be repaired, but (looking over other complaints here) I'm very worried about the safety of my family and other drivers with these vehicles on the road.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the check engine warning light illuminated with smoke coming from the exhaust. The contact stated that she continued driving however, later in the day the vehicle failed to start. The vehicle was towed to an independent mechanic who stated that coolant was leaking into the gasket and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be repaired. The contact stated that the manufacturer informed her that they would assist with repairs at a dealer as part of a Goodwill Program. The contact stated that the failure was an ongoing failure and that the vehicle was previously repaired for an engine failure. The approximate failure mileage was 74,000.

Mileage: 74,000

Driving down the road and suddenly engine shut off without warning, lost power immediately, RPMs went to zero, dash said "Shift to Park." Tried to pull over, didn't get completely out of the way because no power from engine so car had to swerve around us. Shifted to park, tried to restart, didn't work until third time to restart car so that I could drive home. Ridiculously unsafe for the car engine to just shut off without warning in middle of road. Looks like this is the same recall Chrysler tried to fix years ago. Someone is going to die from this defect. Thank God I was on a local road and not the highway when this happened. This car model should be taken off the road immediately.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 18 MPH and approaching a stop sign and depressing the brake pedal, she began to hear an abnormal noise and the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle after 8 minutes and drove to her destination. The contact called an independent mechanic and made them aware of the failure. The manufacturer had been informed of the failure. The contact called Flemington Chrysler Jeep Dodge RAM (204B US-202, Flemington, NJ 08822: (908) 760-6225) and Reedman Toll Chrysler Jeep Dodge Ram Fiat of Langhorne (1700 Lincoln Hwy #103, Langhorne, PA 19047: (215) 757-4961) and made them aware of the failure. The contact took the vehicle to an independent mechanic and the vehicle was being serviced for the failure. The vehicle was not diagnosed or repaired. The failure mileage was 33,694.

Mileage: 33,694

6-8-22 Driving roughly 15 MPH through town square and screen said "shift to P" could not steer and vehicle shut off. No other warning lights or messages were displayed. Has not had any precious similar issues. I put it in park,turn the vehicle off and restarted it. Started fine.

The vehicle shut off while driving at a slow speed, 10 - 15 mph. Lost complete power to vehicle as we where making our way through an intersection, it was very difficult to steer and maneuver. We made it across but only to put those behind me at risk. Panicked, I had not realized that on screen a message appeared on the instrument cluster, Put in Park and Start. The vehicle started right up and we were moving again. For more than 2 years we have been dealing with intermittent hard shifting and the dealer, because they are not able to replicate they say they can't diagnose to be able to fix. I don't know if it is related or not but I thought I mention it since its a common customer complaint in the Pacifica Forums. We've learned to live with hard shifting can't really afford to buy a new car now, but this stopping while driving was the tip of the iceberg. I can't have this happen on a freeway with a family of 6. Not safe. This is also a common topic on the Pacifica Forums.

Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP

I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.

The battery constantly dies. If we go 1 day without driving, we have to jump it. The screen will malfunction and black out. The sliding doors will not close requiring us to close them several times before they actually close properly. We’ve had issues with the emergency brake automatically engaging after some of the battery issues as well without indicating the parking brake is on. We’ve replaced the first battery after roughly 3.5 years, and still the battery that is less than 1 year old dies constantly. We’ve had 2 garages do diagnostics and replace parts (1 being a dodge/Chrysler dealer) and even after thousands of dollars spent to fix the problem, a week later the battery is dead again. It’s an endless cycle. We’ve also experienced jerking from the transmission while driving that did not go away after software fixes. The dates and info below are for the most recent time the battery died, which is probably the 50th time it’s died in the last year.

Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was leaking oil. The contact took the vehicle to a certified mechanic who diagnosed that the oil filter housing was fractured and leaking. The oil filter needed to be replaced; however, the part was on back order and was not yet replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.

Mileage: 57,000

Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service

MY 2017 CHRYSLER PACIFICA STARTED LEAKING OIL AT 69000 MILES . I NOTIFIED CHRYSLER AND WAS TOLD TO TAKE THE VEHICLE TO A CHRYSLER DEALER AND THEY WILL CHECK IT OUT , THEY DID, AND FOUND THE ENGINE OIL COOLER LEAKING OIL.THIS IS A VERY BIG SAFETY HAZARD BECAUSE THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AN EXPRESSWAY DRIVING 65 MPH AND CAUSE DEATH OR OTHER SERIOUS INJURY. NO VEHICLE SHOULD EVERY LEAK OIL AT ONLY 69000 MILES, THIS IS A SAFETY DEFECT AND ALL 3.6 CHRYSLER ENGINE SHOULD BE RECALLED. I HAD TO PAY 969.00 TO REPAIR MY VEHICLE. PLEASE INVESTIGATE THIS PROBLEM. SINCERELY, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

A head gasket malfunction causes fumes to get into the coolant system and overheat the vehicle.

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

When I was driving at local road around 20 miles per hour, the engine suddenly shut down. My car was stopped in the middle of road. I had to shift the gear to park and restart the engine and go. This has been happened three times in the past two months.

We were about to turn left onto a busy highway. Pulled into traffic and vehicle stalled with 2 adults and 4 children in the car. While stuck in the middle of the high way with oncoming traffic from both sides we started honking the horn and waving traffic to stop. Husband noticed a blinking “D” light on the shifter knob and an alert on the dash that read something like “shift to park”. Due to the incline of the road we rolled backwards off the highway. We luckily were not hit by oncoming traffic but completely terrified by the situation. Had that highway been as busy as it usually is we would be dead. Shifted back to park. Was then able to drive vehicle the half mile home. Brought vehicle into dealership where after 2 weeks they were unable to to recreate issue and found nothing wrong. Stalling with no prior warning is a known recall for this vehicle but the recall was supposedly fixed on January 11th of 2018. This did not fix the stalling issue obviously. We refuse to drive vehicle again and take the chance of killing our family. After many conversations with Chrysler care we are 3 weeks out from incident and they have been of no help. This vehicle is not safe to be driven. After reading many forums there are many complaints of this recall not fixing the issue. Chrysler needs to be held accountable. I refuse to be a test dummy for this vehicle.

Stop and start function car shut down in traffic you have to place car in park and restart also stop and start function not available .

VEHICLE MOTOR OR TRANSMISSION LURCHES AND STALLS, WON'T STAY IN GEAR, STOPS FOR NO REASON IN TRAFFIC, SLAMS INTO GEAR. BUT WON'T ACCELERATE. ARRIGO CHRYLSER DEALERSHIP IN FORT PIERCE FLORIDA STATED THEY REPAIRED ISSUE WITH COMPUTER RESET OR REPROGRAMMING BUT DID NOT RESOLVE. CONTINUES TO STALL AND LURCH AND LOSE POWER.

The start/stop feature says to service the system and it effects how the vehicle drives. There’s no pick up and the RPMs are messed up. I have had it to the dealership 5 times and they’ve fixed a few things but the problem persists.

Our 2017 Chrysler Pacifica was stopped in traffic on Clinton River Road, Sterling Heights Michigan. When we engaged the gas pedal the vehicle would not start. The vehicle has the engine stop/start feature. By that we mean when the vehicle stops the engine stops and restarts when the gas pedal is depressed. Because we were blocking traffic, the police called for a tow truck which costs us $100. The dealer diagnosed the problem to be the starter with an estimate of $750, Because we had purchased the MOPAR extended warranty our cost was $200. The dealer also informed us that there is no way to permanently disable the stop/start feature. We believe this feature is a safety issue because we never now when the vehicle will not start after stopping and could cause a major traffic jam as it for us. Also, without the extended warranty the total cost would have exceeded $800. Thank you

VEHICLE WILL NOT GIVE POWER ON TAKE OFF AND WILL NOT GIVE POWER AT 45-55 MPH. THIS HAS CAUSED MANY ISSUES WHERE ACCIDENTS COULD HAVE BEEN CAUSED. TOOK TO MULTIPLE DEALERSHIPS AND THEY BOTH SAID IT WAS THE WAY THE 9-SPEED AUTOMATIC BEHAVED. A VEHICLE SHOULD NOT BEHAVE IN A WAY THAT IS A SAFETY CONCERN. THEY COULD NOT FIX THE ISSUE BECAUSE IT IS THE VEHICLE ITSELF.

Mileage: 66,000

THIS VEHICLE IS A HANDICAP CONVERSION VAN MODIFIED BY REVABILITY / VMI IN THE MODIFICATION - REVABILITY HAS REPLACED THE FACTORY FUEL TANK WITH ONE OF THEIR OWN DESIGN AND CONSTRUCTION. IN DOING SO - THEY USE THE CHRYSLER FACTORY COMPONENTS SUCH AS THE FUEL PUMP, FUEL GAUGE SENDER UNIT, EMISSIONS CONNECTIONS, ETC. HOWEVER - THE FUEL GAUGE HAS NEVER WORKED PROPERLY SINCE I PURCHASED THE VAN AND IT GIVES MISLEADING INFORMATION ABOUT THE FUEL LEVEL. IT REGISTERS ONLY 3/4 FULL ON THE DASH WHEN IN FACT THE TANK IS FULL. IF YOU TRY TO ADD ANY MORE FUEL (AS I FOUND OUT WHEN I FIRST PURCHASED THE VAN) - IT AFFECTS THE EMISSIONS CONTROLS SEVERELY AND MAKES THE VAN UN-DRIVABLE; IN FACT THE ENGINE WILL STALL UNEXPECTEDLY IN TRAFFIC WHICH IS A SEVERE HAZARD. FURTHER - THE LOW TANK LEVEL IS UNPREDICTABLE SO YOU ARE NEVER SURE WHEN TO REFILL, IF THE FUEL GETS TOO LOW THEN THE ENGINE CAN ALSO STOP IN TRAFFIC. THE COMPANY IS WELL AWARE OF THIS PROBLEM BUT CANNOT FIX IT. I HAVE HAD IT TO THE ORIGINAL SELLING DEALERSHIP (JAY HATFIELD MOBILITY IN LEE'S SUMMIT MISSOURI) SEVERAL TIMES AS REVABILITY SAID THE REPAIRS WERE COVERED UNDER THEIR MANUFACTURES WARRANTY. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE PROBLEM AND HAS SINCE NOT RENEWED THEIR CONTRACT WITH REVABILITY. SO THE PROBLEM STILL EXISTS AND THE POWERTRAIN 'CHECK ENGINE' LIGHT COMES ON PERIODICALLY - WHICH JAY HATFIELD MOBILITY SAID THEY HAD NOTHING TO DO WITH AND WOULD NOT DO ANY FURTHER REPAIRS. MY WIFE IS HANDICAPPED AND IN DAILY REHAB TREATMENT - SO I NEED THIS VAN EVERY DAY AND NEED IT FIXED PROPERLY - HOWEVER THE VAN CONVERSION MANUFACTURER HAS NO INSTRUCTIONS OR INFORMATION THAT THEY CAN SUPPLY FOR A CORRECT REPAIR. I BELIEVE THAT REVABILITY / VMI SHOULD BE RESPONSIBLE FOR FIXING THIS PROBLEM PROPERLY OR REPLACING THIS VAN AS IT IS / CAN BE A SAFETY HAZARD TO OPERATE WITHOUT A PROPERLY FUNCTIONING FUEL GAUGE.

Mileage: 13,500

THE POWER STEERING WOULD GO OUT, A NOTICE WOULD COME UP STATING " POWER STEERING UNAVAILABLE", THEN THE POWER STEERING WOULD WORK FOR ABOUT 60 SECONDS AND GO OUT AGAIN AND THEN REPEAT THE PROBLEM. THIS JUST STARTING HAPPENING ON 4/10/21. WE HAD JUST GOTTEN INTO THE VAN AND STARTED DRIVING, WE WENT ABOUT 1/2 MILE, IT HAPPENED A TOTAL OF 4 TIMES. WE TURNED AROUND AND BROUGHT THE VEHICLE BACK HOME AND IT HAPPENED 2 MORE TIMES

Mileage: 32,173

ISSUE WITH HORN, LIGHTS, COOLENT, ENGINE GASKETS, PARK BRAKES STICKING, TURNING SIGNAL,, ELECTRICAL AL CONNECTED SOME HOW BUT 4 CHRYSLER DEALERS AND THEY CAN'T DUPLICATE IT EVEN WITH PICS AND VIDEO I'VE SHOWN.PAYING FOR CAR I CAN'T USE. ANY OTHER SIMILAR ISSUES OR AM I THE ONLY ONE DRIVING THE GHOST CAR.

MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT HOOD HAS BUBBLES IN THE PAINT AND IT'S STILL A NEW VEHICLE HOW AM I TO THINK I WILL BE OWNING THIS VAN FOR ATLEAST 10 MORE YEARS AND IT'S BECOMING RUSTED ALREADY.

Mileage: 53,000

ALTHOUGH THE PROBLEM IS NOT THERE WITH EVERY ACCELERATION, THE VAN SEEMS TO BE TUGGING, THEN JUMPING/PUSHING FORWARD, AND THEN RESUMING ACCELERATION. THIS USUALLY HAPPENS AFTER BEING STOPPED AND ACCELERATING TO GO AT AROUND 20MPHS. I HAVE ALSO HAD THIS HAPPEN WHEN TURNING AND MERGING ON TO TRAFFIC AROUND TOWN WHICH HAS CAUSED ONCOMING CARS TO HAVE TO DECELERATE DUE TO MY ACCELERATION DELAY. I'VE HAD THE CAR CHECKED OUT BY THE DEALERSHIP AND HAVE BEEN TOLD THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM, YET I'M DRIVING AROUND TOWN WORRIED THAT I WILL GET IN A WRECK BECAUSE OF THE RANDOM FAILURE TO ACCELERATE SMOOTHLY. WHAT'S EVEN MORE CONCERNING IS THAT THERE ARE THOUSANDS OF COMPLAINTS LIKE MINE ONLINE, YET DEALERSHIPS ARE UNABLE TO REPLICATE THE ISSUE (ONE EXAMPLE: HTTPS://M.CARCOMPLAINTS.COM/CHRYSLER/PACIFICA/2017/DRIVETRAIN/POWER_TRAIN.SHTML). NOT SURE WHAT ELSE TO DO.

30,390WHILE CRUISING ON INTERSTATE, (2/6/21, 3:17 PM, DRIZZLING, 55 DEGREES F, AT 70 MPH IN CRUISE CONTROL) INSTRUMENT PANEL GOES BLACK, ENGINE SHUTS OFF, POWER STEERING GOES OFF, RT PASSENGER WINDOW DESCENDS ALL THE WAY, WIPERS GO OFF, CRUISE GOES OFF, GEAR INDICATOR SWITCHES (ON IT'S OWN FROM DRIVE TO NEUTRAL, TO PARK. COASTING TO SIDE LEFT OF SIDE OF THE (UNDER CONSTRUCTION) SHOULDER (RT SHOULDER IS BLOCKED BY JERSEY BARRIERS) INSTRUMENT CLUSTER COMES BACK ON. I SHIFT FROM PARK TO NEUTRAL, TO DRIVE, WITH NO EFFECT ON DRIVABILITY. I STOPPED OFF THE ROADWAY AND SHUT OFF THE IGNITION. INSTRUMENT CLUSTER HAS BATTERY AND FCW WARNING LIGHTS ON. THERE IS A DISTINCT SMELL OF AN ELECTRICAL FIRE. I CHECK UNDER THE HOOD TO LOOK FOR OBVIOUS FIRE SOURCES. NONE ARE APPARENT. I CHECKED THE BATTERY CONNECTION. THIS APPEARS AS NORMAL FOR THIS VEHICLE, NOT TIGHT ' BUT NOT LOOSE EITHER. I CHECKED THE FUSE BOX. I DID NOT HAVE A FUSE INDICATOR TOOL WITH ME AND DID NOT ATTEMPT TO PULL FUSES. SEEING NO OBVIOUS FIRE SOURCES I SHUT THE HOOD. FIVE MINUTES AFTER STOPPING I TRIED THE IGNITION AGAIN AND THE CAR STARTED. THE RT PASSENGER WINDOW WAS TO 3' SHORT OF CLOSED, THEN IT STOPPED. I PULLED BACK ON THE HIGHWAY AND RESUMED THE TRIP. THE FCW WARNING LIGHT WAS STILL ON. CRUISE CONTROL WAS UNAVAILABLE. THE DRIVER'S SIDE MIRROR WARNING INDICATOR WAS ON. ON 2/7/21 I CHECKED THE CAR. ALL POWER DEVICES ON THE RT FRONT DOOR WERE NOT ACTIVE. I CHECKED THE FUSES AND DETERMINED THAT AT LEAST ONE HAD FAILED (F47). I ATTEMPTED TO REPLACE THE FUSE. IN DOING SO THE RT PASSENGER WINDOW IMMEDIATELY RETURNED TO THE FULLY CLOSED POSITION, THE FUSE BLEW AS I PUT IT IN, THE SMELL OF BURNING ELECTRICAL WIRE WAS APPARENT INSIDE THE CAB, BUT NOT UNDER THE HOOD.

Mileage: 30,390

VAN JUMPED AND BUCKED WHILE DRIVING IN A PUBLIX SHOPPING CENTER PARKING LOT MY HEAD WENT BACK AND FORTH WITH A LOT OF FORCE DEFINITELY NOT NORMAL.THE VAN WAS IN MOTION DRIVING SLOWER THREW LOT.

Mileage: 47,687

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO STALLING ENGINE. *LD THE CONSUMER STATED THE VEHICLE WOULD NEARLY STALL AND THEN LUNGE FORWARD WHILE BEING DRIVEN. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE DEALER UPDATED THE VEHICLE SOFTWARE BUT, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT RESPONDED TO THE CONSUMER'S COMPLAINT. *JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTDOWN AND CEASED WITHOUT WARNING. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM FIAT (2120 CHAPMAN RD, CHATTANOOGA, TN 37421; (844) 372-1835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 60,028.

Mileage: 60,028

TWO ISSUES. FIRST, WHEN ACCELERATING, SOMETIMES THE TRANSMISSION DISENGAGES FOR ABOUT 1-2 SECONDS AND THEN REENGAGES AND CAUSES A SUDDEN JERK MOTION FORWARD. HAPPENS 3-4 TIMES A MONTH. THIS WILL HAPPEN ON BOTH CITY STREETS AND HIGHWAYS. THIS HAS STARTED OVER 3 YEARS AGO. SECOND, THE ENGINE WILL STALL/SHUT OFF AT RANDOM TIMES ON CITY STREETS. IT OCCURS WHEN GOING OVER A SPEED BUMP AND ALSO OCCURS WHEN MAKING A U-TURN. IT TAKES QUICKLY SHIFTING BACK TO PARK, THEN PRESSING BRAKE AND START BUTTON TO START BACK UP. THIS HAS STARTED HAPPENING WITHIN THE LAST 3-6 MONTHS.

Mileage: 65,000

HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. IF I COME TO A COMPLETE STOP IT GOES DEAD. IT IS CURRENTLY SITTING IN MY DRIVEWAY AS WE TRY TO FIGURE OUT WHAT TO DO.

Mileage: 50,000

I HAVE HAD MY VAN FOR 4 TIMES AT THE SHOP WITH ELECTRONICS ISSUES TRANSMISSION SHIFTS HARD WHEN I PUT MY CAR ON PARKING OR TRY TO TURN ON MY VAN IT WILL BUT ACT FUNNY ALL THE LIGHTS START ON LIKE ENGINE LIGHT POWER ABS AIRBAGS DON'T WANT TO GO FORWARD SOMETIMES MY CAR HAS 52,00 MILES O PAY EVERY MONTH MY PAYMENTS IN TIME IS GOING TO BE CHRISTMAS SOON I JUST WILL LIKE MY CAR TO BE FIX SO I CAN SEE MY DAD THAT IS NOT DOING TO GOOD PLEASE HELP I AM FRUSTRATED TIRED I HAD CALL THE DEALER SHIP WERE I LEFT MY VAN FOR FOUR TIMES CALLED AND LEFT A MESSAGE ONE WEEK AGO NEVER GOT A CALL BACK I HAVE BEEN WAITING FOR A CALL NOTHING FROM THEM FINISH CALLING THEM TODAY AND FINALLY SOMEONE ANSWER I MADE AND APPOINTMENT TODAY FIRST THEY WANTED TO GIVE ME ONE FOR NEXT YEAR AFTER I SAID THAT I HAD CALLED AND NO ONE RETURN MY CALL THEY SAID WE CAN CHECK THE VAN ON THE 21 SO YOU CAN USE A LOANER VEHICLE I PROMISE MY DAD I WILL BE ABLE TO SEE THEM FOR CHRISTMAS KNOW WITH THIS ISSUE AND PAYING 900 DOLLARS EVERY MONTH FOR THE VAN I CAN'T AFFORD TO BUY OR RENT A CAR DURING THIS TIME I AM TIRED FRUSTRATED AND O DON'T KNOW WHAT ELSE TO DO TO RESOLVE THIS ISSUE PLEASE HELP. I JUST USE THE VAN TO TAKE MY KIDS TO SCHOOL AND GO HOME DO GROCERY AND VISIT THE FAMILY.

DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 2019-DUE TO SAME PROBLEM/ELECTRICAL ISSUES TRANSMISSION REPLACED JAN 2020 DUE TO ONGOING ISSUE (WARRANTY COVERED)

Mileage: 73,000

STALLS FOR A SECOND DURING ACCELERATING VERY UNSAFE ON THE ROAD AND IN STOP AND GO TRAFFIC.

Mileage: 40,000

THIS IS THE SECOND TIME THIS WEEK AND THIRD TIME OVERALL WHILE SITTING AT A RED LIGHT (THE AUTO START/STOP IS TURNED OFF) MY VEHICLE ENGINE COMPLETELY TURNED OFF. I GOT A MESSAGE ON THE DASH THAT SAID TO PUT THE VEHICLE IN PARK TO START THE ENGINE AGAIN. II LOSE ALL POWER STEERING, BRAKES ARE STIFF AND CANNOT DO ANYTHING, IT IS COMPLETELY OFF. L HAVE BEEN SO FORTUNATE EACH TIME IT HAPPENED TO HAVE BEEN STOPPED, AS I HAD MY KIDS IN THE CAR THE SECOND TIME AND THE LIGHT HAD CHANGED GREEN BUT I COULD NOT GO.

Mileage: 62,000

WHILE DRIVING ON A 50MPH 4 LANE ROAD WITH MY TWO CHILDREN 3 & 5, I DECELERATED TO MAKE A LEFT HAND TURN AND WITHIN 3 SECONDS THE CAR SPUTTERED TO A HALT WITH ALL POWER CUTTING OFF. IN A PANIC, I TRIED TO GET THE CAR STARTED AGAIN BUT IT DID NOT RESPOND TO THE IGNITION. I GOT OUT OF THE CAR TO GET MY KIDS OUT OF THE BACK SEAT AND BRING THEM TO SAFETY. I MANUALLY OPENED THE REAR DRIVER SIDE DOOR AND AFTER DOING SO, THE POWER CAME BACK ON TO THE CAR. I QUICKLY GOT BACK IN AND DROVE HOME WITHOUT INCIDENT. WE HAVE SINCE SEARCHED THE VIN FOR RECALLS TO FIND THAT FOR WHATEVER REASON, MY VIN DID NOT QUALIFY FOR THE RECALL INVOLVED IN 2017 CHRYSLER PACIFICAS WITH THIS SAME EXACT PROBLEM OCCURRING. I BROUGHT THE CAR IN FOR A DIAGNOSTIC, AND OF COURSE THEY COULD FIND NOTHING WRONG NOR "REPRODUCE THE PROBLEM", OR GIVE US ANY REASSURANCE THAT THIS WOULDN'T HAPPEN AGAIN.

Mileage: 70,000

THE PACIFICA HAS A STALLING PROBLEM WHEN TAKING OFF. THEN IT JERKS INTO GEAR REALLY BAD . THIS PROBLEM HAS BEEN ON GOING. DEALERSHIP SUPPOSEDLY HAD FIXED THE PROBLEM, WHEN THE VEHICLE WAS UNDER WARRANTY. IT NOW IS OUT OF WARRANTY AND THE PROBLEM IS STILL THERE.

Mileage: 5,000

WHEN ACCELERATING AT LOW SPEEDS THE VAN SHIFTS HARD INTO GEAR AND WILL NOT CONTINUE TO ACCELERATE EVEN THOUGH THE GAS PEDAL IS PRESSED. IF I DO NOT LET OFF THE GAS WHEN THIS HAPPENS THE VAN WILL LUNGE FORWARD. THIS HAPPENS IN ALL CONDITIONS AND ON ALL ROAD TYPES. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID IT'S FINE. I CAN NOT REPLICATE THIS ON DEMAND.

Mileage: 45,000

AS I WAS DRIVING MY VEHICLE ON A BUSY ROAD IT STARTED TO STUTTER AND SHUT DOWN. I LOST STEERING WHEEL FUNCTION AS WELL AS GAS PEDAL FUNCTION. THE CONTROL PANEL INSTRUCTED ME TO PLACE MY CAR IN PARK TO BE ABLE TO RESTART IT.

Mileage: 61,237

THIS VEHICLE HAS STALLED OUT AND COMPLETELY SHUT OFF WHILE DRIVING. NO WARNING OR ANYTHING JUST DRIVING AROUND 50MPH AND EVERYTHING SHUTS OFF AND STEERING LOCKS UP YOU CANNOT CONTROL THE VEHICLE.THEN THE SCREEN POPS UP TELLING YOU TO PLACE IN PARK WHILE YOUR STILL TRAVELING 50MPH. THIS HAS NOW HAPPEND 3 TIMES. IT HAPPENS THE FIRST TIME IN MAY 2019 AROUND 48,000 MILES AND NOW 2 TIME ON JULY 8 2020 AT 74,000 MILES. I HAVE READ SEVERAL ARTICLES ONLINE THAT THIS IS HAPPENING TO ALOT OF THESE VEHICLES AND THERE HAS BEEN OVER 50 COMPLAINTS BUT NOTHING HAS BEEN DONE YET. THIS IS A HIGHLY DANGEROUS VEHICLE TO DRIVE IN. SOMETHING MUST BE DONE TO PROJECT FAMILIES FOR GETTING INJURY'S. LUCKILY THIS HAS HAPPENED TO ME ON SMALLER ROADS AND NOT A HIGHWAY YET! THIS CAN BE DEADLY!

Mileage: 74,000

THE VAN KICKS INTO GEAR WITH A LOUD THUG. HAPPENS A LOT WHEN DRIVING SLOWER ON CITY STREETS. DASHBOARD LIGHTS TURN OFF FOR SHORT PERIODS OF TIME. THIS OCCURS WHEN I AM DRIVING FAST OR SLOW. *TR

Mileage: 37,000

THE ENGINE, BRAKES, STEERING ALL SEIZED UP ON TAKEOFF. I HAD TO TURN OFF THE CAR AND TURN IT BACK ON. IT HAPPENED WHILE TRYING TO CROSS A BUSY ROAD. EXTREMELY DANGEROUS AND SCARY. ON OTHER TRIPS, THE GEARS SEEM TO CHANGE ROUGHLY WHEN ACCELERATING AT TIMES AND NOT OTHERS. *TR

Mileage: 88,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

CAR STARTS SHAKING WHILE DRIVING, WITH ENGINE LIGHT COMING ON. ALSO SHAKING WHILE IDLING.

Mileage: 52,000

I PURCHASED THIS PACIFICA PRE-OWNED IN JULY 2019 WITH 18K+ MILES. FROM DAY ONE I COMPLAINED ABOUT 2 THINGS: 1. ROUGH IDLE (VIBRATION) AND 2. BRIEF LOSS OF POWER ON ACCELERATION AT ABOUT 17-18 MPH (FROM FULL STOP), THEN "LURCHING"/JOLTING INTO GEAR AND ACCELERATING PROPERLY THEREAFTER. PEMBROKE PINES, FL,AUTONATION CHRYSLER DODGE JEEP DEALER FIRST SAID THEY COULDN'T DUPLICATE THE PROBLEMS...THEN ACKNOWLEDGED THESE ARE ACTUALLY KNOWN COMMON ISSUES BUT THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEMS. IN RESEARCHING THE PROBLEMS, IT LOOKS LIKE NHTSA ISSUED TSBS FOR BOTH OF PROBLEMS WITH INSTRUCTIONS (TO CORRECT)..PLEASE FORWARD THE TSB NUMBERS AND/OR LINKS THAT I CAN PRINT AND BRING TO AUTONATION SERVICE. THANK YOU

Mileage: 19,000

WHEN BRAKING WITH LEFT FOOT TO SLOW DOWN OR STOP... IF RIGHT FOOT IS ON ACCELERATOR THE CAR LOSES POWER (ENGINE KEEPS RUNNING THOUGH) AND CANNOT ACCELERATE AND MUST STOP ENGINE AND RESTART TO REGAIN CONTROL. RELATIVE HAD SAME PROBLEM WITH HIS 2017 PACIFICA AND WAS TOLD THAT THERE IS NO FIX FOR THIS PROBLEM. CHRYSLER HASN'T BEEN ABLE TO FIX MINE EITHER. CHRYSLER CLOSED MY CASE BASICALLY SAYING TAKE IT IN TO BE REPAIRED...THERE IS NO FIX. HAPPENING WHEN CAR NEW TO PRESENT.

WHEN PASSING A FARM TRACTOR CAR WENT IN TO THE PASSING GEAR AND THEN THERE WAS NO ACCELARTION WOULD NOT SHIFT INTO ANY GEAR COULD NOT SHUT CAR OFF AFTER AWHILE SIDE DOORS WOULDN'T OPEN AFTER ABOUT 2 HOURS CAR FINALLY STARTED AND WENT BACK TO NORMAL

Mileage: 70,500

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE WAITING AT A STOP SIGN, THE VEHICLE TURNED OFF. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES SINCE 2018. THE VEHICLE WAS TAKEN TO THE DEALER NAPLETON'S NORTHLAKE CHRYSLER, JEEP/RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) THEY HAD NOT RENDERED A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

THIS IS THE SECOND COMPLAINT I HAVE FILED IN 24 HOURS. I BELIEVE I AM HAVING A KNOWN PROBLEM/RECALL IN MY VEHICLE: ENGINE STALL DUE TO SOFTWARE ISSUE AN ENGINE STALL CAN INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 18V049000 I DROVE ABOUT 3 MILES. PARKED MY VEHICLE AND PUSHED THE BUTTON TO OPEN THE SLIDING BACK DOOR. WHEN I PUSHED THE BUTTON THE ENTIRE VEHICLE TURNED OFF INCLUDING THE ENGINE AND ALL THE LIGHTS. NOTHING ON THE DASH REMAINED LIT. I TRIED TO RESTART IT AND NOTHING HAPPENED. NO SOUNDS, CLICK OR LIGHTS APPEARED. I OPENED MY DOOR AND WAITED ABOUT A MINUTE THEN THE INTERIOR LIGHTS TURNED ON. THE SLIDING BACK DOOR HAD TO BE MANUALLY PULLED SHUT AT THIS POINT. I TRIED TO START THE VEHICLE AGAIN AND NOTHING HAPPENED. I TRIED AGAIN AND IT HESITATED, THEN STARTED. I WAS ABLE TO DRIVE ABOUT 10 MILES TO WORK AFTER THAT.

Mileage: 80,000

I BELIEVE MY VEHICLE IS HAVE THE ISSUE OF A KNOWN RECALL ON THIS TYPE OF VEHICLE: ENGINE STALL OR LOSS OF POWER STEERING ASSIST A LOSS OF POWER STEERING ASSIST OR A STALL CAN INCREASE THE RISK OF CRASH. I WAS DRIVING AND SUDDENLY THE POWER STEERING WENT OUT AND THE VEHICLE CAME TO A STOP. I WAS INSTRUCTED ON THE SCREEN TO PUT THE VEHICLE IN PARK. ONCE I PUT IT IN PARK THE VEHICLE SHUT OFF. I TRIED RESTARTING IT. THE BRAKE WAS STIFF AND WOULD NOT PUSH IN. WHEN I PUSHED THE BUTTON IT WENT TO "ACC" THEN WHEN I PUSHED IT AGAIN IT WENT TO "RUN" BUT THE VEHICLE WAS NOT ON AND I COULD NOT CHANGE THE SHIFTER OUT OF THE PARK POSITION. THIS WAS VERY DANGEROUS AND HAPPENED WHILE VEHICLES WERE DRIVING BEHIND ME CAUSING PEOPLE TO SUDDENLY COME TO A STOP.

Mileage: 78,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. ADDITIONALLY, WHILE ACCELERATING FROM A STOP, THE EMERGENCY PARKING BRAKE INDEPENDENTLY ACTIVATED WHICH CAUSED THE VEHICLE TO COME TO AN ABRUPT STOP. ADDITIONALLY, WHILE AT A STOP LIGHT, THE ECONOMY FUEL FEATURE MALFUNCTIONED WHICH THE ENGINE TO NOT AUTOMATICALLY RESTART WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO HAD EXPERIENCED ELECTRICAL MALFUNCTIONS WHICH CAUSED FAILURES TO THE WIND SHIELD WIPERS AND THE DOOR WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERS CHERRY HILL CHRYSLER (1708 WEST NJ AVE CHERRY HILL NY.) AND ROCKWALL CHRYSLER (970 EAST INTERSTATE 30, ROCKWELL TX) WHERE SOFTWARE UPDATES WERE PERFORMED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT RECEIVED CASE NUMBERS: [XXX], [XXX], AND [XXX]. THE FAILURE MILEAGE WAS 10,000. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Mileage: 10,000

TRANSMISSION ISSUES ARE OUT OF CONTROL!!! VEHICLE LOOSES POWER AT LOW SPEED THEN LURCHES INTO GEAR THRUSTING FORWARD AT AN ALARMING RATE. THIS HAS PUT US IN DANGER SEVERAL TIMES. CHRYSLER FAILS TO ACKNOWLEDGE THE ISSUE SAYING THEY CAN'T RECREATE THE EVENT. ON CHRISTMAS EVE THE TRANSMISSION GAVE OUT COMPLETELY GOING THROUGH A LIGHT ON THE HIGHWAY AND LIGHTS CAME ON AND WERE FLASHING. TOWED IT TO THE SHOP WHERE THEY TOLD US IT NEEDED 'REFLASHED' BASICALLY RECALIBRATED AND THAT EVERY PACIFICA WOULD NEED THIS UPDATE IN ORDER TO CONTINUE DRIVING. THEY ALSO CHARGED US $150 TO DO THIS MANDATORY UPDATE. SOUNDS AS IF THAT SHOULD BE CONSIDERED A RECALL. I'M NOT HAPPY TO ANNOUNCE THE VEHICLE IS BACK TO THE SAME ISSUES AND I KNOW IT'S ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. WE HAVE ALSO HAVE TO REPLACE ALL SPARK PLUGS AND ALL IGNITION COILS AS BECAUSE THE VEHICLE JUST BREAKS DOWNS SUDDENLY CAUSE LIGHTS TO COME IN AND BE FLASHING WHILE SHAKING AND NOT SHIFTING CORRECTLY. IT SEEMS RELATED TO THE TRANSMISSION ISSUES BUT WE WILL NEVER TRULY KNOW AS WE ARE LIED TO SO OFTEN WHEN IT'S IN THE SHOP. CHRYSLER CARES IS NO HELP AT ALL!

Mileage: 59,000

WE HAVE HAD TO REPLACE ALL SPARK PLUGS AND ALL IGNITION COILS AS BECAUSE THE VEHICLE JUST BREAKS DOWNS SUDDENLY CAUSE LIGHTS TO COME ON AND BE FLASHING WHILE SHAKING VERY VIOLENTLY AND NOT SHIFTING CORRECTLY. THIS IS USUALLY FOLLOWING THE ISSUES WE HAVE WITH THE TRANSMISSION STALLING AND HARD SHIFTING FORWARD MORE OFTEN THAN USUAL. IT IS UNDERIVABLE IN THIS CONDITION AND REQUIRES A TOW TO THE SHOP. WE ARE TOLD THIS IS NORMAL MAINTENANCE BUT STARTING AT 6,000 MILES HARDLY SEEMS NORMAL. SPARK PLUGS SHOULDN'T EVEN NEED REPLACED UNTIL AT LEAST 100,000 MILES LET ALONE ANY SORT OF COIL.

Mileage: 58,000

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

Mileage: 40,000

VAN STALLS AND JERKS

Mileage: 1,000

THERE HAS BEEN MORE THAN ONE OCCASION WHERE MY CAR WOULD SHIFT FROM DRIVE TO NEUTRAL OR EVEN STALLS COMPLETELY. THERE HAVE BEEN TIMES WHERE DECELERATES ON ITS ON AND WHEN IT LOCKS UP FROM THE PARKING GEAR WHILE TRYING TO SHIFT TO DRIVE. MOST RECENT OCCURRANCE OF THIS WAS SUNDAY, DECEMBER 22, 2019. ACCELERATION FROM A STOPPED POSITION ALWAYS FEELS LIKE I WAS REAR-ENDED EVERYTIME. I HAVE HAD MULTIPLE SAFETY RECALLS AND THE 2 TIMES I TOOK IT BACK TO THE DEALER FOR FIXING, I REPORTED THIS CONCERN. DEALERSHIP REPORTED FINDING NO ISSUE AS REPORTED. I HAVE RECEIVED OF YET ANOTHER RECALL IN 2018 BUT HAVE NOT HAD A CHANCE TO TAKE IT IN. I FEAR FOR THE SAFETY OF MY CHILDREN AND I AS THIS IS THE ONLY VEHICLE I HAVE. BUT THESE DEFECTS THAT DEALERSHIP REPORTS AS "FINDING NO ISSUE" IS NOT FAIR. ITS A DEATH TRAP. THESE STOPS, STALLS, DECELERATION AND ACCELERATIONS THAT STARTED IN 2017 AND CONTINUES THRU TODAY IS PRESENTING A SEVERE DANGER HAZARD AND I NEED HELP.

Mileage: 46,000

HESITATION WHEN I TURN AND TRY TO ACCELERATE. I THOUGHT IT WAS MY GAS BUT I'M SEEING THERE WAS A RECALL ON SOME 2017 FOR THIS PROBLEM. MINE HAS DONE THIS SEVERAL TIMES WHEN I TURN. IT HAS ONLY HAPPENED ON THE CITY STREETS WHILE IN MOTION. ALMOST LIKE IT WANTS TO STALL OUT THEN A SMALL FEW SMALL JERKS AND THEN TAKES OFF. I JUST BOUGHT THIS VAN IN MARCH 2019 FROM WESTGATE JEFF WYLER. THERE WAS NO RECALLS FOR THIS VAN BUT I'M HAVING THE SAME PROBLEM THEY RECALLED ON OTHER 2017 PACIFICA. IT'S DONE THIS SEVERAL TIMES

Mileage: 52,000

WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.

Mileage: 13,080

HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.

Mileage: 50,183

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING; HOWEVER, THE ELECTRICAL SYSTEM REMAINED ACTIVATED. THE CONTACT WAS ABLE TO ENGAGE THE HAZARD LIGHTS AND MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED ELECTRICAL FAILURES. THE INSTRUMENTAL PANEL DARKENED, THE INTERIOR LIGHTING DID NOT ILLUMINATE, "KEY FOB NOT DETECTED" OR "KEY FOB LEFT" APPEARED WHEN THE KEY FOB WAS IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO MCCLARTY DANIEL CHRYSLER, DODGE, JEEP, RAM (3709 SOUTH THOMPSON STREET, SPRINGDALE, AR 72764, (479)-715-4476). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

Mileage: 34,500

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 TO 50 MPH, THE VEHICLE JERKED VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM CLICK JEEP (701 W AUTO MALL DR, TUCSON, AZ 85705, (866) 933-1114) WHERE THE COMPUTER WAS UPGRADED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON (7800 E 22ND ST, TUCSON, AZ 85710, (520) 395-9310), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

WHILE DRIVING MY 4 YEAR OLD SON THE OTHER DAY THE VEHICLE JUST SHUT OFF AND IT FLASHED "TURN TO P (PARK) TO START ENGINE"- THIS FREAKED MY ENTIRE FAMILY OUT. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.I AM UP TO DATE ON ALL MY MAINTENANCE AND RECALLS. I HAVE ALSO BEEN EXPERIENCING A "BUCKING" WHEN YOU TURN THE VEHICLE AND ACCELERATE. IT IS AS IF THE TRANSMISSION IS SLIPPING. I AM SO FRUSTRATED AND FEEL LIKE I WASTED $36K OF MY HARD EARNED MONEY.

Mileage: 44,000

THE VEHICLE WILL STALL AND THEN HARD SHIFT FROM FIRST TO SECOND GEAR. WE INITIALLY NOTICED THE HARD SHIFTING WHEN WE BOUGHT THE VEHICLE BUT THOUGHT IT MIGHT BE THE AUTO STOP/START SYSTEM. WE DIDN'T THINK MUCH OF IT UNTIL IT STARTED SHIFTING HARDER WHEN WE WOULD STOP OR BE DRIVING. THIS, AT TIMES, CAUSED ISSUES WHEN TURNING OR ACCELERATING TO GO THROUGH AN INTERSECTION. THE VEHICLE STALLING CAUSES A SAFETY HAZARD AND PRESENTS AN OPPORTUNITY FOR AN ACCIDENT TO OCCUR DUE TO THE DELAYED RESPONSE OF THE VEHICLE. THE CARS FOLLOWING BEHIND COULD POTENTIALLY REAR END THE VEHICLE. THE HARD-SHIFTING FEELS LIKE SOMEONE HIT YOU FROM BEHIND AND CAUSES BACK AND NECK PAIN FROM THE SUDDEN JERKING MOVEMENT. THIS VEHICLE HAS ALSO COMPLETELY STOPPED WHEN BEING DRIVEN CAUSING A SERIOUS SAFETY HAZARD. IT STARTED UP AGAIN IMMEDIATELY AFTER THAT INCIDENT ONLY TO NOT START AT ALL A FEW MONTHS LATER. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR US FROM THE VERY BEGINNING. WE STAYED OPTIMISTIC THAT THE RECALLS WOULD FIX THE ISSUES. THEY HAVEN'T. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR HEAVEN FORBID DIES BECAUSE OF THIS ISSUE. WE HAVE HAD 8+ SERVICE VISITS FOR THIS VAN. AT ONE TIME IT WAS COMPLETELY INOPERABLE AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. WE ARE FRUSTRATED WITH CHRYSLER AND THE SERVICE DEPARTMENT AT ANCIRA CHRYSLER, JEEP AND DODGE IN SAN ANTONIO, TX.

Mileage: 33,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL NEEDED EXTRA STRENGTH TO STEER AND THE ENGINE AND POWER STEERING ASSIST INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GREENBRIER MOTOR COMPANY (9841 SENECA TRAIL, LEWISBURG, WV 24901, (304) 645-1010), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 46,900.

Mileage: 46,900

I PURCHASED A 2017 CHRYSLER PACIFICA IN OCTOBER 2016 AND IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE THEN. WITHIN THE FIRST YEAR I TOOK THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIME FOR A WIDE RANGE OF ISSUES 1. THE MAIN ISSUE WAS A HESITATION IN ACCELERATION (THIS PROBLEM IS ONGOING) EACH TIME WE TOOK IT IN THEY SAID THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DIAGNOSE IT, BUT WHEN WE GOT IT HOME THE PROBLEM ALWAYS CAME BACK. IT JUST CONTINUED TO GET WORSE, THE WARRANTY WE PURCHASED RAN OUT AND THE VEHICLE ENDED UP GETTING TOWED MULTIPLE TIMES FOR REPAIRS FOR THE FUEL SYSTEM AT ANOTHER DEALERSHIP (BECAUSE I LOST CONFIDENCE IN THE DEALERSHIP OF PURCHASE). THE FUEL SYSTEM PROBLEM IS DANGEROUS BECAUSE IT STALLS, STOPS, AND SHUTS OFF IN TRAFFIC. 2.THE PASSENGER (RIGHT-REAR) TURN SIGNAL AND REVERSE LIGHT (RIGHT) WIRING HAD TO BE REPAIRED AND IS NOW OUT AGAIN ALSO VERY DANGEROUS WHEN PEOPLE DON'T KNOW YOU'RE TURNING RIGHT, WE'VE ALMOST BEEN REAR-ENDED SEVERAL TIMES DUE TO NOT HAVING A WORKING REAR SIGNAL. 3.THE LIFT GATE STOPPED WORKING 4.THE ENGINE SOUNDS ROUGH LIKE ITS READY TO SHUT OFF. MOST OF THESE ISSUES WERE REPORTED AND/OR REPAIRED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. NOW THAT THE WARRANTY HAS EXPIRED ALL OF THE COST ARE MY RESPONSIBILITY. A LOANER CAR IS NO LONGER AN OPTION SO I HAVE TO PAY FOR RENTALS OR MISS WORK. COPIES OF THE MANY ROADSIDE CALLS AND TOWS ATTACHED.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO TURN ON AN INCLINE, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DOOR PUSH BUTTON FAILED TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL. AFTERWARDS, THE VEHICLE FAILED TO START, THE STEERING WHEEL WAS DIFFICULT TO TURN, AND ALL THE WARNING INDICATORS TURNED ON AND OFF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). ON ANOTHER OCCASION, WHILE DRIVING, THE STEERING WHEEL SEIZED AND A WARNING INDICATOR ILLUMINATED, INDICATING TO PARK AND START ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHERE MULTIPLE INSPECTIONS WERE COMPLETED. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 63275357. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.

Mileage: 22,500

WHEN STARTING THE CAR THE ENGINE DOESN'T ALWAYS TURN OVER. WHEN THIS HAPPENS ALL THE SENSORS GO DOWN AND IT TELLS ME I AM NOT IN PARK. THE CAR WON'T TURN OFF OR ON AND MUST TRY IT MANY TIMES BEFORE ANYTHING ELSE WITH HAPPEN. IT SEEMS TO HAPPEN ON A COOLER MORNING

WHEN THE VEHICLE IS IN MOTION, IT FEELS LIKE THE TRANSMISSION SLIPS AND THE CAR WILL "BUCK". IT WILL SLOW SO HARD THAT IT FEELS LIKE I'VE BEEN REAR ENDED. THIS MOSTLY HAPPENS AT LOW SPEEDS. THE CAR WILL ALSO LOSE POWER AT LOW SPEEDS, SUCH AS ACCELERATING THROUGH A TURN. THE CAR WILL LOSE POWER, AND PRESSING HARDER ON THE GAS PEDAL DOESN'T DO ANYTHING. ITS A DANGEROUS SITUATION, AS SOMETIMES I'M TURNING INTO TRAFFIC AND THE CAR JUST WON'T RESPOND. I'VE TAKEN THE CAR BACK TO DEALER 3 DOCUMENTED TIMES, AND THEY KEEP TELLING ME ITS A SOFTWARE UPDATE THAT'S NEEDED. THEY SUPPOSEDLY DO THE SOFTWARE UPDATE, BUT THE PROBLEM PERSISTS. ITS NOT A SAFE CAR TO DRIVE.

Mileage: 16,500

DRIVING VEHICLE AND IT JUST TURNS OFF. I AM 80 AND IT TURNED OFF IN TRAFFIC CIRCLE. IT HAS HAPPENED TWICE AND IS EXACTLY DESCRIBED IN JUNE RECALL. VEHICLE HAS NO OPEN RECALLS AND HAS HAPPENED TWICE IN LAST WEEK.

Mileage: 25,000

WHILE LEAVING THE NEIGHBORHOOD, CAME TO A STOP, AUTO STOP/START ENGAGED, RELEASED BRAKE TO ACCELERATE, VEHICLE DIED. MOVED SHIFTER TO PARK AND ATTEMPTED TO RESTART. ODD STUTTERING SOUND LIKE THE ENGINE CAN'T TURN OVER. REPEATED SEVERAL TIMES WITHOUT SUCCESS, THEN CALLED FOR A TOW TO DEALER. RADIO STILL WORKED AND BOTH BATTERIES HAD BEEN REPLACED ABOUT 3 WEEKS AGO. DEALER SAYS ABS ERROR LIGHT IS ON BUT VEHICLE STARTED. AWAITING DIAGNOSIS.

Mileage: 36,100

VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH WHEN IT SPONTANEOUSLY BECAME EXTREMELY LOWER ON POWER AND LOST ALL POWER STEERING ALONG WITH NUMEROUS ERROR MESSAGES AND DASH LIGHTS BEING ILLUMINATED. THE VAN WAS ABLE TO BE DRIVEN INTO A PARKING LOT WHERE IT WAS RESTARTED AND DRIVEN THROUGH THE LOT. AFTER APPROXIMATELY 30 SECONDS THE VAN HAD THE EXACT SAME ISSUE BUT THIS TIME WAS NOT ABLE TO BE RESTARTED. MARTINS CHRYSLER OF UNTION GROVE WISCONSIN CAME AND PICKED UP THE VEHICLE. THE OWNER OF MARTINS SAID THE VEHICLE STARTED BUT THEN HE EXPERIENCED THE SAME ISSUE WE HAD. ASIDE FROM SOME START/STOP AND ELECTRICAL/CHARGING SYSTEM ERROR MESSAGES PREVIOUSLY THERE WAS NO WARNING AT THE TIME OF THIS INCIDENT. WE'VE HAD THE VAN IN BEFORE FOR THESE ERROR MESSAGES BUT THE DEALER NEVER FOUND THE CAUSE OF THE ISSUE.

Mileage: 40,000

FIRST TIME APEX AUGUST 6, 2019 - STARTED CAR IN DRIVEWAY. PROCEEDED TO DRIVE OUT OF DRIVEWAY AND ENGINE SHUT OFF. SECOND TIME WAS SEPTEMBER 7, 2019. IN A PARKING LOT AT STORE STARTED CAR. PROCEEDED OUT OF PARKING LOT ONTO A SMALL STREET TO A STOP SIGN AT END OF STREET. PULLED OUT OF STREET ONTO 4 LANE HIGHWAY WHEN ENGINE SHUT OFF. WERE ABLE TO JUST MAKE IT TO THE CENTER TURNING LANE TO STOP AND RESTART CAR. CAR WAS PURCHASED AT A CHRYSLER DEALER USED ON JULY 5, 2019. NO NOTICE WAS GIVEN TO US REGARDING ISSUES WITH THIS MAKE/MODEL.

Mileage: 38,740

WE TOOK A 7 HR TRIP IN OUR 2017 PACIFICA ON SAT BACK HOME FROM VACATION. THE NEXT DAY WE DROVE TO A LOCAL MOVIE THEATER. WE OBSERVED SEVERAL WARNING LIGHTS APPEAR FOR NO REASON. THE NEXT DAY THE VAN WOULD NOT START. BOTH BATTERIES ARE DEAD. WE USED A BATTERY CHARGE TO CHARGE MAIN BATTERY BUT IT WOULD ONLY CHARGE TO 11,6 AND WILL NOT START THE VAN. WE TRIED JUMPER CABLES. NOTHING WILL START THE VAN. WHEN ROADSIDE ASSISTANCE CAME TO TOW THE VAN TO THE SHOP THE MANUAL PARK RELEASE DID NOT WORK AND THE REAR TIRES WERE LOCKED. SOMETHING IS SERIOUSLY DRAINING THE BATTERY AS SOON AS YOU TAKE IT OFF THE BATTERY CHARGER. SOMETHING IN THE COMPUTER IS SUCKING ALL THE LIFE FROM THE BATTERY. VERY FRUSTRATING SINCE I JUST TOOK THE VAN INTO THE SHOP A COUPLE OF WEEKS AGO TO GET THE FOURTH RECALL ISSUE FIXED.

Mileage: 23,000

THE CAR SIMPLYWONT START. CHECK ENGINE LIGHT TURNED ON, SERVICE ABS, SERVICE ESC, PARKING BRAKE UNAVAILABLE, POWER STEERING UNAVAILABLE. THE POWER DOORS DONT WORK. SHIFTER IS LOCKEDAND THE AUTO PARK BRAKE WAS LOCKED. THE CAR WONT EVEN SHIFT TO NEUTRAL SO IT CAN BE TOWED.

Mileage: 28,100

ENGINE STALLING WHEN IDLE OR DURING TAKE OFF BUT QUICKLY RESTARTS WHEN PUTTING IT IN PARK. AT TIMES IT GOES DIRECTLY TO PARK ON ITS OWN AFTER SHUTTING DOWN. RECENTLY THE VEHICLE LOST POWER WHILE DRIVING AROUND 50 MPH. I COASTED TO THE STOP LIGHT PUT IT IN PARK AND IT RESTARTED. LOOSING POWER COMPLETELY AFTER STALLING BUT AFTER A FEW MINUTES OF WAITING IT RESTARTS. SHIFT SERVICE WARNING APPEARS BUT RESETS BEFORE TAKING IT TO DEALER. OFTEN SHIFT INDICATOR LIGHTS DON'T WORK BUT WILL AFTER THE CAR RESTARTS HOURS LATER. WINDOWS GO DOWN ON THEIR OWN WHILE DRIVING.

Mileage: 10,000

VAN WOULD NOT PICK UP SPEED IN HIGHWAY. PULLED OFF AT NEXT EXIT AND WHILE ATTEMPTING TO PULL OFF TO THE SIDE THE ENGINE STALLED AND SHUT OFF. THE SHUT OFF WAS ON A ROAD. HAD ONE FAILED START THE. WE WERE ABLE TO DRIVE OFF.

Mileage: 55,000

STALLED WHEN I PRESSED ACCELERATOR AND DIED ADTER WAITING FOR A LIGHT. TURNED OFF AND I HAD TO RESTART THE CAR IN AN INTERSECTION WITH A BUS BEHIND ME!

Mileage: 11,985

MY 2017 PACIFICA TOURING PLUS VAN SHUT OFF THREE TIMES. AFTER THE FIRST SHUT OFF I TOOK IT TO DEALER FOR THIS ISSUE, BUT THEY COULD NOT ABLE TO RECREATE THE "SHUT OFF" , THEY SAID THEY FIXED SOMETHING FOR NOT TO SHUT OFF, BUT RECENTLY ON 7/29/19 AND 7/31/19 IT WAS AGAIN ASKED TO MOVE SHIFT TO P AND SHUT OFF, EVEN I TRIED TO RESTART THE ENGINE, IT DIDN'T AFTER 3 TO 4 TIMES TRY IT WAS STARTED AGAIN. I WAS MIDDLE OF THE ROAD WITH SPEED LIMIT 40MPH, LUCKY NONE OF THE VEHICLE WAS NOT CLOSE. I SEE MANY CASES LIKE THIS WITH 2017 CHRYSLER PACIFICA, SO I REQUEST CHRYSLER PACIFICA TO FIX THIS ISSUE ASAP BY RECALLING THE AFFECTED VEHICLES. IT IS ALWAYS LIFE THREATENING DANGEROUS TO THE CUSTOMER. OTHER THAN THIS ISSUE (SHUT OFF) THE VEHICLE IS GOOD.

Mileage: 10,300

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE ABRUPTLY JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (21560 HALL ROAD, CLINTON TOWNSHIP, MICHIGAN 48038, (586)-800-3578) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER REPROGRAMMED THE QUICK LEARN AND THE CLEAR SHIFT ADAPTER. THE CONTACT WAS UNSURE IF THE PARTS THAT WERE REPROGRAMMED WERE FOR THE TRANSMISSION OR THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER PULLING OFF THE FREEWAY AND STOPPING THE VEHICLE, THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEE'S SUMMIT CHRYSLER (1051 SE OLDHAM PKWY, LEES SUMMIT, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 53,000

AUTO STOP/START MALFUNCTION. AFTER STOP AT LIGHT, ENGINE SHUTS OFF BUT WILL NOT RESTART. HAS OCCURRED AT LEAST 10 TIMES. AFTER LATEST FAILURE, PARKED ENGINE SELF STARTED IN GARAGE, CAUSED CO ALARM TO SOUND AT 1 AM.

Mileage: 47,800

ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGER RESPONDS TO THE PUSH ON THE PEDAL. YOU WILL HAVE SEVERAL SECONDS TO PULL OFF THE ROAD BEFORE THE CALL ENGINE STALLS OUT COMPLETELY AND YOU LOSE BRAKES AND STEERING.

Mileage: 6,850

WE HAVE HAD A FEW CONTINUING PROBLEMS SINCE THE ORIGINAL PURCHASE OF A 2017 CHRYSLER PACIFICA BRAUNABILITY VAN. THE CAR HAS HAD ELECTRICAL ISSUES AND ON 3 OR 4 OCCASIONS HAS SUDDENLY SHUT OFF OR STOPPED WORKING. ONE TIME MAY HAVE BEEN RELATED TO A CAR ACCIDENT MY HUSBAND WAS IN. HE COLLIDED WITH ANOTHER CAR IN 2018, IMMEDIATELY AFTER THE ACCIDENT THE CAR WAS NOT RUNNING, BUT HE HADN'T TURNED IT OFF. IT STARTED BACK UP AGAIN BUT THIS HAPPENED 2 OR 3 TIMES THIS YEAR WITH DIFFERENT ELECTRICAL FEATURES NOT WORKING MAKING THE CAR INOPERABLE AT TIMES. IN ADDITION, THE AIR CONDITIONING SYSTEM HAS CONTINUOUSLY BEEN DYSFUNCTIONAL. WE HAVE HAD IT TO THE DEALERSHIP A FEW TIMES FOR THIS PROBLEM. MOST RECENTLY IT WAS FIXED A COUPLE MONTHS AGO AND IT IS AGAIN NOT WORKING.

Mileage: 4,000

WHILE DRIVING MY 2017 CHRYSLER PACIFICA ON 7/11/2017 THE MINIVAN COMPLETELY SHUT OFF IN THE MIDDLE OF THE INTERSECTION , I HAVE TO PUT IT IN PARK AND START THE VEHICLE AGAIN , HARD SHIFTING IS BEEN A COMMON ISSUE ON A DAILY BASIS .

Mileage: 90,853

PACIFICA TURNED ITSELF OFF WHEN TURNING LEFT SLOWLY ON A HILL. I HAD TO START IT AGAIN. NO WARNING LIGHTS OR OTHER INDICATORS.

Mileage: 15,000

THE VEHICLE HAS MADE TRANSMISSION NOISES FROM 11K MILES ON. THEY IMMEDIATELY REPLACED THE FIRST TRANSMISSION, THEN SECOND ONE BEHAVED THE SAME. THERE IS A CLUNKING NOISE WHEN YOU TOUCH THE GAS. I FILED COMPLAINT, TOOK IT BACK IN NUMEROUS TIMES, THEY CLAIM "IT JUST DOES THAT" NOW THE VEHICLE IS DIFFICULT TO ACCELERATE IN DANGEROUS SITUATIONS, PUSHING DOWN THE GAS, THE CAR DOES NOT SHIFT APPROPRIATELY.

Mileage: 45,000

LEASING 2017 PACIFIC TOURING L. EVER SINCE IT PASSED 8K MILES, JERKING MOVEMENTS AFTER COMING TO A STOP, LIKE SOME BODY HIT YOU FROM BEHIND. TOOK IT EAST HILLS CHRYSLER AND JEEP DEALER IN LONG ISLAND, NY TWICE. THE FIRST TIME THEY UPDATED THE SOFTWARE THEY SAID. 2ND TIME THEY COULDN'T DUPLICATE THE PROBLEM. OFCOURSE CUZ THIS JERKING MOVEMENT HAPPENS. SOMETIMES. IN JUNE 2019 THIS IS HAPPENING A LOT EVERYDAY WITH THE NY CITY TRAFFIC ON THE HIGHWAY. MAY 2019, VAN STALLED WHILE STOPPED AT RED LIGHT. SCREEN SAID 'SHIFT TO PARK TO DRIVE....' HAD TO DO SHIFT AND PRESS THE START BUTTON TWICE TO GET THE CONTROL BACK OF THE VEHICLE. THIS TIME WIFE AND 2 CHILDREN WITH ME. OF COURSE PPL STARTED HONKING AND YELLING CUZ IT'S NYC. ALSO MOST OF THE TIME WHILE FUELING, THE FUEL PUMP STOPS. REALLY SCARED TO DRIVE THIS VAN ANYMORE.

Mileage: 24,000

AFTER STOPPING AT A RED LIGHT, ATTEMPTED TO TURN LEFT. AFTER RELEASING BRAKE AND ATTEMPTING TO ACCELERATE THE ENGINE STALLED, CUT OFF, AND WOULD NOT RESTART FOR SEVERAL MINUTES.

Mileage: 16,669

WHEN DRIVING AND IDLING GOING ANYWHERE FROM 14 TO 18 MPH. THEN TRYING TO ACCELERATE, THE CAR WILL PAUSE AND THEN A FEW SECONDS LATER ACCELERATE HARD WITH A LARGE JERK ALMOST CAUSING WHIPLASH. I HAVE HAD IT INTO THE DEALERSHIP FOR REPAIR MULTIPLE TIMES. THEY HAVE HAD A NEW (USED) TRANSMISSION IN AND THE PROBLEM PERSISTED. NOW WE ARE BEING TOLD WE HAVE TO HAVE A 3RD TRANSMISSION AND THEY WANT US TO PAY OVER $5100. WE SHOULD NOT HAVE TO PAY SINCE THE VAN HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THE PROBLEM.

Mileage: 110,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE, THE ENGINE SHUT OFF. AS THE CONTACT ATTEMPTED TO RELEASE THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE SHUT OFF IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE CITY OF MCKINNEY (972-569-9650, LOCATED AT 700 S CENTRAL EXPY, MCKINNEY, TX 75070) WHERE NO FAILURES WERE FOUND WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT PROVIDED. *TR *AS CONSUMER STATED ELIMINATING THE STANDARD SPARE TIRE TO REDUCE WEIGHT IN THE VEHICLE HAS CAUSED A SAFETY ISSUE AS MOST TIRE PROBLEMS CANNOT SIMPLY BE FIXED ON THE SIDE OF THE ROAD WITH A PATCH KIT. AUTO ON/OFF SYSTEM. TIRE PATCH KIT PROVIDED WITH VEHICLE INSTEAD OF SPARE TIRE DURING EMERGENCIES/TIRE BLOW OUT/ FLAT, EXCEEDING DIFFICULT TO USE ESPECIALLY FOR A FAMILY VEHICLE. KIT ONLY WORKS WHEN DAMAGE TO TIRE IS IN A SPECIFIC PLACE AND ACCESSIBLE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 10,000

VAN STALLING WHILE MOVING AT SLOW SPEED ON 101 NORTHBOUND FREEWAY.

Mileage: 34,500

AC NO LONGER BLOWS COOL AIR-- DIAGNOSED AS NEEDING A NEW AC COMPRESSOR. THE AC IS NOT USED YEAR ROUND AND THERE IS NO REASON THAT THE COMPRESSOR SHOULD NEED TO BE REPLACED AT ONLY 2.5 YEARS OLD.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE MAKING A TURN AT 35 MPH, THE VEHICLE SHUT OFF. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT WHERE IT WOULD NOT RESTART. AFTER MAKING ARRANGEMENTS TO HAVE THE VEHICLE TOWED, THE CONTACT WAS ABLE TO RESTART THE ENGINE. A YEAR LATER, WHILE ON A TRIP, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MOBERLY MOTOR COMPANY (1520 N MORLEY ST, MOBERLY, MO 65270, (660) 263-6000) WHERE THE FAILURE WAS ABLE TO BE DUPLICATED. THE CONTACT CALLED THE MANUFACTURER AND WAS WAITING TO HEAR BACK REGARDING A POSSIBLE DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500. *BF THE CONSUMER STATED THERE WAS A 2ND FAILURE ON 3/28/2019 AND VEHICLE COULD NOT BE REPAIRED UNTIL THE PROBLEM WAS DUPLICATED. THE DEALER STILL HAS POSSESSION OF THE VEHICLE. *TR

Mileage: 19,500

IT STARTED ABOUT A MONTH OR SO AFTER WE BOUGHT THE VEHICLE. WHEN TRYING TO ACCELERATE AFTER A COMPLETE STOP THE VAN FEELS LIKE IT'S TRYING TO STALL THEN TAKES OFF SO HARD IT FEELS LIKE WE'VE BEEN REAR-ENDED. WE'VE TAKEN THE VEHICLE TO THE DEALER MANY TIMES & NEVER GOT FIXED. THEY KEPT PUSHING IT OFF & EVEN IGNORING ME. THEY FINALLY GAVE ME CHRYSLER CUSTOMER CARE #A MONTH AGO SO I CALLED & GOT A CASE. CHRYSLER FINALLY CALLED ME & SAID THERE IS NOTHING THEY CAN DO EVEN THOUGH IT'S STILL UNDER WARRANTY. WE LOOKED UP THE LEMON LAW & REALIZED THEY IGNORED US BECAUSE WE WERE SUPPOSED TO START A CLAIM WITHIN 18 MONTHS OF PURCHASE WHICH WAS LAST MONTH.

Mileage: 2,000

ROUGH IDLE AND CONSTANT RATTLING NOISE AT HIGHWAY SPEEDS COMING FROM THE LOWER PASSENGER SIDE OF DOOR. DRIVER'S SIDE SEAT BELT AREA RATTLING WHEN DRIVING ON COUNTRY ROADS.

Mileage: 29,000

I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.

Mileage: 35,000

WHILE IN MOTION ON CITY STREET THE ENGINE CAUGHT ON FIRE SHORTLY AFTER DEALER SERVICE. *DT CONSUMER'S WIFE NOTICED SMOKE COMING FROM THE ENGINE/HOOD AND THEN FLAMES. CONSUMER STATED CHECK ENGINE LIGHT WAS ON SO CONSUMER TOOK THE CAR IN. SERVICE REPORT MENTIONS REPLACING THE FUEL PRESSURE SENSOR AND STEPS TAKEN.*JB

Mileage: 16,500

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WHEN ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT (6200 S TRANSIT RD, LOCKPORT, NY 14094, (716) 239-4769) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR

Mileage: 20,000

ON MULTIPLE OCCASIONS THE VEHICLE'S ENGINE HAS SHUT OFF WHILE IN OPERATION ON CITY STREETS BRINGING THE CAR TO A STOP IN TRAFFIC. TWO OF THE OCCASIONS HAVE OCCURRED WHILE CROSSING A STREET WITH ONCOMING TRAFFIC. TWO OF THE OCCASIONS OCCURRED IN OUR NEIGHBORHOOD STREET. THE VEHICLE THEN INSTRUCTS THE DRIVER TO SHIFT INTO PARK TO START THE ENGINE AGAIN. AFTER SHIFTING INTO PARK AND ATTEMPTING TO START THE VEHICLE ALL POWER/ELECTRICAL IS LOST LEAVING THE VEHICLE STRANDED.

Mileage: 14,000

MY START/STOP SYSTEM KEEPS MALFUNCTIONING AND MY CAR WILL SHUT OFF IN THE MIDDLE OF DRIVING AND INTERSECTIONS. ALSO IN ABOUT 3RD GEAR IT WILL SHIFT REALLY ABRUPTLY.

Mileage: 54,000

I CONTINUE TO HAVE PROBLEMS WITH "JERKING" WHILE DRIVING MY 2017 PACIFICA. THE BEST WAY I CAN DESCRIBE IT AS THE CAR "JERKS" FORWARD VERY FORCEFULLY. I HAVE HAD IT IN 6 TIMES FOR THE SAME "JERKING" MOTION. I AM CONCERNED THAT IT MAY CAUSE AN ACCIDENT IF IT JERKS AND COMPLETELY STOPS. THE "JERKING" HAPPENS AT VERY RANDOM TIMES, ACCELERATION, COASTING, CRUISE CONTROL USE, AND SLOWING DOWN. SOME DAYS IT HAPPENS MULTIPLE TIMES A DAY, AND OTHERS IT CAN GO A WEEK OR TWO WITHOUT HAPPENING. CHRYSLER HAS REPLACED VALVES AND THE ENTIRE TRANSMISSION UNIT, HOWEVER, THE PROBLEM IS STILL HAPPENING. FOR THE PAST MONTH, WHEN THE JERKING HAPPENS, THE STEERING WHEEL NOW ATTEMPTS TO LOCK AND THIS DIDN'T START HAPPENING UNTIL CHRYSLER STARTED "MESSING" WITH PARTS. THE VEHICLE WAS PURCHASED WITH 18K MILES ON IT AS A "CHRYSLER CERTIFIED VEHICLE." I HAVE FILED A CASE WITH CHRYSLER AND WAS TOLD I WOULD BE CONTACTED WITHIN 24-48 HOURS AND IT HAS BEEN 8 DAYS WITH NO CONTACT FROM THEM. I HAVE REACHED OUT TO THEM DAY AFTER DAY AND STILL HAVEN'T RECV'D A CALL BACK. I DON'T FEEL COMFORTABLE DRIVING THIS ON BUSY ROADS WITH MY CHILDREN IN THE CAR FOR FEAR OF AN ACCIDENT.

Mileage: 39,000

2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.

Mileage: 17,995

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING 55-65 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601, (914) 618-4521) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Mileage: 16,000

WIFE WAS DRIVING THE VEHICLE AND IT SHUT OFF WHILE APPROACHING AN INTERSECTION. VEHICLE SHUT DOWN, GAVE WARNING THAT IT MUST BE IN PARK BEFORE RESTARTING.

Mileage: 10,000

OUR 2017 CHRYSLER PACIFICA HAS BEEN JERKING INTO GEAR AND WON'T ACCELERATE AND THEN AFTER A FEW MOMENTS, IT DOES. THE JERKING FEELS AS IF SOMEONE JUST HIT YOU FROM BEHIND AND YOU STALL BEFORE BEING ABLE TO ACCELERATE. THIS ALWAYS HAPPENED WHILE IN MOTION FLAT ROAD, INCLINE, OR DOWN HILL. WHEN WE CALLED THE DEALERSHIP AND TOOK IT IN AND INFORMED THEM OF THE ISSUE, THEY SAID THEY DIDN'T SEE A PROBLEM. NOW, WE HAVE AN UNKNOWN MESSAGE THAT SAYS "SERVICE SHIFTER". THIS CAME AFTER THE VAN WAS SITTING AND WE GOT IN TO START THE VEHICLE. IT WOULDN'T START. HAD TO WAIT FOR A TOW. THE POWER WINDOWS, DOORS, HATCH WON'T WORK BUT THE RADIO AND COMMUNICATIONS SYSTEMS WORK FINE.

Mileage: 45,992

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. AFTER ACCELERATING INTO AN INTERSECTION, THE VEHICLE SUDDENLY STALLED AND "SHIFT TO PARK" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART AND WAS LATER TOWED TO AN UNKNOWN DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

THE VEHICLE ELECTRONICS MALFUNCTIONED WITH THE WINDOWS ROLLING DOWN ON THERE OWN. FOLLOWING THAT THE VEHICLE COMPLETELY SHUTDOWN AT AROUND 40 MPH LOCKING UP THE STEERING, LOSS OF POWER STEERING, ENGINE TURNED OFF AND WOULD NOT RESTART. THIS OCCURRED ON THE HIGHWAY AND THIS IS THE SECOND TIME THIS OCCURRED. THE KEY FOB WILL NOT WORK AND THE CAR WILL NOT START AGAIN. I CAN'T EVEN LOCK THE VEHICLE. LUCKILY WE HAD STARTED TO SLOW DOWN AND DID NOT HAVE TO TURN OR THIS WOULD HAVE RESULTED IN AN ACCIDENT WITH MY KIDS IN THE VEHICLE. I WILL NOT BE PUTTING MY FAMILY IN THIS VAN AGAIN.

Mileage: 69,000

ENGINE, LIGHTS, AND ALL ELECTRICAL SHUT OFF TWICE. THE FIRST TIME WE WERE STOPPED WAITING TO MAKE A LEFT TURN.WE WERE ABLE TO RESTART IT RIGHT AWAY. THE SECOND TIME WE WERE MAKING A RIGHT TURN OFF OF A BUSY ROAD ONTO A SIDE STREET AND GOT ABOUT HALF WAY THROUGH THE TURN WHEN EVERYTHING SHUT OFF AND WE WERE NOT ABLE TO RESTART IT.THIS WAS SCARY AND VERY DANGEROUS FORTUNATELY THE VAN ROLLED SUFFICIENTLY TO GET OFF THE MAIN RD. WE TRIED TO PUSH IT FURTHER BUT WITH OUT ELECTRIC WE WERE NOT ABLE TO RELEASE THE PARKING BRAKE WHICH TURNS ON WHEN THE ENGINE STOPS. WE WERE FINALLY ABLE TO START IT WITH THE HELP OF A PORTABLE JUMP STARTER THAT WE ALWAYS CARRY IN THE VEHICLE. WE TOOK IT TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG. I HAVE NO IDEA WHAT THE PROBLEM IS BUT IT INVOLVES A TOTAL ELECTRIC DISCONNECT THAT IS POSSIBLY RECONNECTED WHEN AN OUTSIDE POWER SOURCE IS INTRODUCED (JUMP STARTER) . I AM AFRAID TO DRIVE IT. I NOTICE ONLINE SEVERAL MORE OF THE SAME TYPE COMPLAINTS. THE FIRST WAS 12/26/18. THE SECOND WAS 1/6/19.

Mileage: 34,767

VEHICLE STARTED HAVING ISSUES STARTING, THE VEHICLE WOULD NOT START ONCE THE START BUTTON WAS PUSHED. ONCE IT DID START AND PUT INTO REVERSE OR DRIVE THE VEHICLE WOULD NOT MOVE. I WOULD HAVE TO TURN THE VEHICLE OFF, AND ON AGAIN SEVERAL TIMES BEFORE IT WOULD START. THE VEHICLE WOULD SHUT OFF AND THEN TURN BACK ON WHILE ON THE INTERSTATE WHENEVER SPEED WAS REDUCED. THE HEADLIGHTS WOULD SPONTANEOUSLY SHUT OFF AT NIGHT WHILE DRIVING, AND COULD NOT BE TURNED BACK ON. THE INSIDE DASH LIGHTS WOULD ALSO TURN OFF MAKING FOR A VERY UNSAFE SITUATION. THE AIR CONTROL ALSO DID NOT WORK PROPERLY. IT WOULD BE VERY HOT AT 68 DEGREES, AND WOULD NOT BLOW A STEADY FLOW OF AIR. IT WILL SPEED UP THEN SLOW DOWN. *BF... *TR

Mileage: 37,800

THIRD POST OF SAME COMPLAINT. COMING FROM TURNS OR WHEN SHIFTING IN LOW SPEED, THE VEHICLE RANDOMLY STALLS UPON ACCELERATION THEN SLAMS INTO GEAR, CAUSING THE ENTIRE VEHICLE TO JOLT. HAVE TAKEN VAN TO ORIGINAL PURCHASING DEALERSHIP MULTIPLE TIMES (10+) IN THE PAST YEAR AND A HALF, AND HAVE BEEN TOLD THAT THEY CANNOT FIND A PROBLEM. THIS CATEGORY HAS THE MOST COMPLAINTS ON THE NHTSA WEBSITE ALL OF VERY SIMILAR ISSUE ' SOMETHING MUST BE DONE FROM CHRYSLER.

THIS IS MY SECOND, POSSIBLY THIRD TIME REPORTING A SIGNIFICANT PROBLEM WITH THIS VAN. I HAVE LOST POWER WHILE TRYING TO ACCELERATE MULTIPLE TIMES. TODAY I LOST POWER WHILE ACCELERATING, THE VEHICLE REVVED AND RPM WENT UP TO ABOUT 6000, NO POWER WAS GOING TO THE ENGINE AND I WAS UNABLE TO ACCELERATE, THEN FULL POWER WENT TO ENGINE AND THE VAN LUNGED FORWARD AND GAINED SPEED. THE ACC CRUISE CONTROL LIGHT ALSO WENT ON. I DID NOT LOSE POWER STEERING AND I AM NOT SURE IF THE ENGINE TURNED OFF. DUE TO SO MANY PROBLEMS OCCURRING WHILE DRIVING, I FREQUENTLY RECORD MY DRIVES- I WAS ABLE TO CAPTURE THIS ON VIDEO. THE VIDEO ONLY SHOWS MY DASH AND DOES NOT DO IT JUSTICE, BUT SHOWS THE RPM, VEHICLE SPEED SLOWING, AND THEN ACCELERATING. I HAVE A FEW MORE VIDEOS WITH SIMILAR PROBLEMS, BUT THIS IS ONE OF THE FEW THAT I WAS ABLE TO CAPTURE. MY CHILDREN ARE AFRAID OF RIDING IN THIS CAR, WE HAVE HAS ISSUE AFTER ISSUE AND SIMPLY WANT TO BE SAFE WHILE DRIVING.

Mileage: 26,000

VEHICLE SHUT OFF ON MY 7 TIMES ALREADY 2 ON HIGHWAY AND 5 ON STREETS. 2 ON HIGHWAY WAS DRIVING AROUND 65 MPH WHEN DASH WENT OFF ALL LIGHTS WENT OFF NO POWER STEERING OR HAZARD LIGHT FUNCTION. HAD TO PULL OVER TO MEDIAN AT A COMPLETE STOP. THE OTHERS WERE VARIANT FROM COMING TO A STOP ALL THE LIGHTS SHUT OFF THE GAUGE NEEDLES WENT CRAZY. AND THE OTHERS WERE DRIVING AT LOWER SPEEDS. THE WORSE IS TRYING TO MUSCLE ONTO A PARKING LOT OR MEDIAN WITH NO POWER STEERING OR LIGHTS

Mileage: 18

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER COASTING TO A STOP, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO SARASOTA SUNSHINE CHRYSLER(7745 S. TAMIAMI TRAIL, SARASOTA, FL) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

WHILE TRAVELING AT LOW SPEEDS, ESPECIALLY WHEN MAKING TURNS/ COMING OUT OF PARKING LOTS, OUR CHRYSLER PACIFICA WILL STALL. IT DOES A HARD SHIFT AND JOLTS FORWARD, AS IF A GEAR HAS SLIPPED OR WE HAVE BEEN REAR-ENDED. THE FIRST TIME WE TOOK IT IN FOR THIS ISSUE WAS IN SEPTEMBER OF 2017 WHEN THE CAR HAD ABOUT 32,000 MILES. NUMEROUS 'SOFTWARE UPDATES' HAVE BEEN DONE AND A VALVE THROTTLE BODY WAS PUT ON IN JUNE 2018 TO TRY AND RESOLVE THE ISSUE AFTER MANY FORMER ATTEMPTS. IT WORKED FOR A COUPLE MONTHS, BUT NOW WE ARE EXPERIENCING THE STALL/ HARD SHIFT AGAIN. CHRYSLER'S CUSTOMER CARE HAS BLANTANTLY DENIED ME THE OPPORTUNITY TO SPEAK TO SUPERVISORS AND POINTS THE FINGER AT THE DEALERSHIP, WHILE THEY POINT FINGERS AR CHRYSLER. THE CAR IS 2 YEARS OLD AND DOESN'T GIVE ME ANY HOPE OF EVER REALLY BEING FIXED. WE HAVE BEEN METICULOUS ABOUT MAINTENANCE AND HAVE ONLY TAKEN IT TO CERTIFIED CHRYSLER DEALERSHIPS. OUR FIRST FAMILY CAR PURCHASED TOGETHER HAS BEEN AN EXPERIENCE WE DON'T WANT OTHERS TO GO THROUGH. CHRYSLER IS NOT TAKING RESPONSIBILITY FOR PRODUCING UNSAFE VEHICLES.

Mileage: 30,000

ON MULTIPLE OCASIONS, THE ENGINE SHUTOFF FEATURE SHUT OFF JUST AS I WAS TRYING TO TURN LEFT ON A BUSY STREET. THIS CAUSED THE VEHICLE TO PULL ABOUT TEN FEET INTO TRAFFIC AND THEN IT STALLES FOR AN UNSAFELY LONG DELAY BEFORE THE VEHICLE WOULD GET OUT OF TRAFFIC. IT IS A PROBLEM WHEN IS DECIDES TO SHUT THE ENGINE OFF JUST AS I DECIDE TO TURN LEFT. IT CAUSES THE VEHICLE TO STALL AND THEN LURCH AS IT TRIED TO COME BACK ON. I USUALLY REMEMBER TO SHUT THIS FEATURE OFF BUT IT ALWAYS COMES BACK ON EVERY TIME YOU RESTART THE VEHICLE. KEN GARF CHYSTLER DEALERSHIP WAS UNABLE TO HAVE THIS FEATURE TURNED OFF BY DEFAULT. THIS IS A DANGEROUS ENGINE SHUTOFF FEATURE INTENDED TO SAVE SOME FUEL. I DON'T CARE HOW MUCH FUEL IT SAVES IF IT CAUSES AN ACCIDENT! THE AI FOR THIS NEEDS REFINEMENT AND IT NEEDS TO BE DISABLED WHEN LEFT TURN SIGNAL IS ENGAGED SO THIS DOESN'T HAPPEN.

Mileage: 12,000

THE ENGINE STALLED WHILE DRIVING DOWN THE ROAD AT 10MPH. JUST OUT OF BLUE THE ENGINE STOPPED AND I GET A MOVE SHIFTER TO PARK AND RESTART ENGINE MESSAGE ON THE SCREEN. (THAT ITSELF IS DANGEROUS TO MOVE THE SHIFTER TO PARK IN A MOVING CAR). THIS HAPPENED A FEW MONTHS AGO AT A RED LIGHT AND I HAD REPORTED IT. CLEARLY CHRYSLER HASN'T FIXED THIS ISSUE AND IT'S CAUSING FOR VERY DANGEROUS DRIVING CONDITIONS. THESE PEOPLE ONLY STARTED AFTER THE RECALL FROM CHRYSLER FOR A SOFTWARE UPDATE TO FIX THIS ISSUE.

Mileage: 25,615

IN SEPT. 2018 I TOOK MY PACIFICA IN FOR CRUISE CONTROL RECALL AND CHECK ENGINE LIGHT. RECALL AND CHECK ENGINE LIGHT REPAIR COMPLETED. NEXT DAY CHECK ENGINE LIGHT CAME ON AGAIN AND HAS BEEN ON AND OFF FOR THE PAST FEW WEEKS. IT SEEMS TO STAY ON ABOUT 4 DAYS AND THEN OFF FOR A DAY OR TWO. CRUISE CONTROL (IN MOTION) GOES OUT SPORADICALLY. POWER WINDOW- DRIVERS WINDOW- AUTO UP DOES NOT WORK. WINDOW(PARKED AND MOVING) GOES UP HALF WAY, STOPS AND GOES BACK DOWN. TRANSMISSION-NOT CONSISTENT ISSUE BUT LURCHING @ 10-15MPH ALSO AT 30MPH

Mileage: 21,060

TRANSMISSION NOT SHIFTING FROM FIRST GEAR OR SECOND GEAR, STALLING IN INTERSECTION OR WHEN ACCELERATION ON FREEWAY.

Mileage: 1,500

DRIVING AT 70 MPH, MY PACIFICA JUST SHUT OFF. HAD NO CONTROL, HAD NOTHING. MANAGED TO PULL OVER TO THE SIDE OF THE ROAD. WHEN CALLED INTO THE BEAVER COUNTY CHRYSLER DEALERSHIP I WAS TOLD, "WE JUST SELL THEM, WE DON'T MAKE THEM." HIS VEHICLE HAS BEEN ONE ISSUE AFTER ANOTHER. THE SLIDING DOORS NOT CLOSING, THE DVD PLAYER NOT WORKING, THE RADIO NOT WORKING, THE SLIDING DOOR ON DRIVER'S SIDE STILL NOT WORKING AND THEY HAD TO COMPLETELY REPLACE THE GAS TANK BECAUSE I COULDN'T EVEN PUT GAS IN THE TANK IT WOULD SHUT OFF AND WOULDN'T LET GAS GET INTO THE TANK. NOW THIS. WE WERE SCARED FOR OUR LIVES AND THEN TOLD, "WE JUST SELL THEM WE DON'T BUILD THEM." THIS IS NOT A SAFE VEHICLE. ...*BF *TR *TT CONSUMER STATED PROBLEM WAS SOLVED. UPDATED 12/19/18*JB

Mileage: 29,117

WIFE AND CHILDREN IN THE VAN IN AUGUST 2017 DRIVING AT AROUND 55MPH ON HIGHWAY. MESSAGE CENTER TOLD HER TO PLACE VEHICLE IN PARK BEFORE STARTING. VEHICLE LOST ALL POWER WHILE IN MOTION AND SHE COASTED TO SIDE OF ROAD. WOULD NOT START, TOWED TO DEALER DEALER DROVE FOR 10 DAYS BEFORE FAULTED ON THEM. CHRYSLER REPAIRED A "FAULTY EGR." AUGUST 2018, MESSAGE TOLD HER THAT AUTO ON/OFF NEEDED SERVICE. VEHICLE LOST ALL POWER AT 30MPH ON RESIDENTIAL STREET. TOOK TO DEALER, THEY REPLACE A BATTERY FOR AUTO OFF/ON. SEPTEMBER 2018, WHILE PULLING INTO GARAGE VAN PUT UP MESSAGE TELLING HER TO PLACE VEHICLE IN PARK BEFORE STARTING. ALL POWER LOST AND VEHICLE DIED. VAN HAS BEEN AT DEALER FOR 29 DAYS. CURRENTLY HAS DATA RECORDER INSTALLED, AND WE ARE IN CONTACT WITH CHRYSLER ENHANCED CUSTOMER SERVICE TO FIGURE OUT THE PROBLEM *DT UPDATED 11/29/18*JB

Mileage: 22,800

I HAD MY 2017 PACIFICA FIXED AS PART OF THE RECALL FOR THE ENGINE STALLING ISSUE A FEW MONTHS AGO (18V049000). IT STALLED AT AN INTERSECTION, ACTUALLY ALMOST TWICE. THE FIRST TIME, IT SHUDDERED AND *ALMOST* STALLED AT AN INTERSECTION WHEN I ACCELERATED ON A GREEN LIGHT, BUT THEN AT THE LAST SECOND IT PICKED UP AND STARTED MOVING. A FEW INTERSECTIONS LATER, THIS TIME ON A SLIGHT SLOPE, THE LIGHT TURNS GREEN, I STEP ON THE ACCELERATOR, IT SHUDDERS AND STALLS. I GET THE "MOVE SHIFTER TO PARK" AND HAVE TO RESTART THE CAR. AFTER RESTARTING IT'S BEEN WORKING FINE SINCE. OBVIOUSLY THEY HAVEN'T FIXED THE ENGINE STALLING ISSUE.

Mileage: 24,000

THE VEHICLE WAS IN MOTION ON A CITY STREET JUST DRIVING STRAIGHT. THE ENGINE SHUT OFF WHILE DRIVING. THE DISPLAY INDICATED TO PUT THE CAR IN PARK TO START THE VEHICLE. THE POWER STEERING SHUTS OFF. I WAS NOT GOING FAST AT THE TIME AND WAS ABLE TO STOP, PUT IT IN PARK, PRESS THE BRAKE, START THE VEHICLE, AND PUT IT INTO DRIVE. HOWEVER, I WAS IN TRAFFIC AND ALMOST WAS REAR ENDED BY ANOTHER VEHICLE WHO WAS FORTUNATELY ABLE TO STOP IN TIME. THIS ISSUE AFFECTS THE BRAKES, ENGINE, STEERING, POWER TRAIN AND ALL AROUND SAFETY. I WAS LUCKY THAT I WAS DRIVING AND THAT MY KIDS WERE NOT IN THE CAR. I WAS GOING TO PICK THEM UP.

Mileage: 42,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE "SHIFT TO PARK CHECK ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE LOST COMPLETE POWER AND THE CLOCK NEEDED TO BE RESET. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE (3353 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (855) 544-8545) WHERE THE CONTACT WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT, BUT IT WAS NOT DETERMINED IF THAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. *TT UPDATED 11/29/18* JB

Mileage: 44,000

WE HAVE A 2017 CHRYSLER PACIFICA TOURLING L-PLUS THAT HAD A RECENT SOFTWARE UPDATE, ALL RECALLS HAVE BEEN COMPLETED. THE VAN FULLY STALLED WHILE ACCELERATED IN THE HIGHWAY BETWEEN 30-40 MILES PER HOUR, FOR ABOUT 5 SECONDS BEFORE RE-ENGAGING INTO GEAR. IT DID NOT FEEL LIKE IT WAS IN BETWEEN GEARS WHEN IT STALLED- AS FAR AS WE COULD TELL, THE ENGINE STILL HAD POWER BUT TEMPORARILY STOPPED ACCELERATING.

Mileage: 22,000

VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.

Mileage: 27,000

I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.

Mileage: 22,000

TODAY I WAS DRIVING AS USUAL AND OF A SUDDEN THE CAR STARTED BEEPING. AT THE SAME TIME I NOTICED I LOST CONTROL OF MY CAR AND THE SCREEN ON THE DASHBOARD SHOWS SHIFT TO P TO START. I FIGURED MY CAR SHUT OFF EVEN THOUGH THE TRANSMISSION KNOB WAS ON D POSITION. THIS IS VERY TERRIFYING AND I AM VERY AFRAID OF SEEING THIS AGAIN ESPECIALLY ON FREEWAY. I GOOGLED AFTERWARD AND HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE BEFORE (HTTPS://WWW.PACIFICAFORUMS.COM/FORUM/474-CHRYSLER-PACIFICA-MINIVAN-ISSUES-PROBLEMS/2937-VEHICLE-SHUT-OFF-WHILE-DRIVING-45.HTML). I HAVE ROUTINE MAINTENANCE OF MY CAR AND ALSO FOLLOWED EVERY RECALL REQUESTED BY THE MANUFACTURER. I AM HOPING TO SOLVING THIS PROBLEM AND NEVER SEE THIS AGAIN. THANK YOU FOR YOUR ATTENTION.

Mileage: 13,200

THE 2017 CHRYSLER PACIFICA TOURING PLUS WITH ALL THE LATEST KNOWN SOFTWARE RECALLS UP TO DATE AS OF 8/22/2018 EXPERIENCED A FULL STALL WHILE UNDER WIDE OPEN THROTTLE AND ATTEMPTING TO ENTER A HIGHWAY ON RAMP. THE STALL SEEMED LIKE A TRANSMISSION LAG, SHIFTING DELAY OR LACK OF RESPONSE. THE ENGINE FROM 0-20 MPH HAD PLENTY OF POWER (RPM'S); THEN WHEN SWITCHING GEARS IT SEEMS THE POWER WAS CUT FOR A FULL 3-5 SECONDS WHILE THE TRANSMISSION MADE A SHIFT AND ONLY AFTER LETTING OFF THE ACCELERATOR (EVEN THOUGH THERE WERE 0 RPMS) DID IT FINALLY KICK INTO MOTION AGAIN AND PULL OUT OF THE STALL. THE SYSTEMS AUTO STOP WAS DISABLED VIA THE OVERRIDE BUTTON ON THE DASHBOARD WHEN THIS OCCURRED AND THE GAS TANK WAS 40% FULL.

Mileage: 13,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HARD SHIFTING FROM FIRST TO SECOND GEAR. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE BEING DRIVEN VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO VANCE CHRYSLER DODGE JEEP RAM (3606 OK-10, MIAMI, OK 74354, (918) 542-4424) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE MESSAGE "PLACE CAR INTO PARK" WAS DISPLAYED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT CALLED A LOCAL DEALER (ROUTE 46 CHRYSLER JEEP DODGE, 1655 ROUTE 46, LITTLE FALLS, NJ, (888) 296-4062) AND SCHEDULED A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34962584, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 17,900.

Mileage: 17,900

I WAS DRIVING DOWN THE INTERSTATE AT 70MPH AND ALL OF A SUDDEN THE VAN TOLD ME TO PUT IT IN PARK AND RESTART THE VEHICLE. AS I'M SITTING IN THE MIDDLE OF THE INTERSTATE IN RUSH HOUR TRAFFIC AND CARS FLYING PAST ME I DISCOVER I'M LOCKED OUT OF MY OWN ENGINE. THE BRAKES WERE LOCKED, I COULDN'T RESTART THE VEHICLE, I TRIED OPENING MY DOOR, AFTER THE VAN CAME TO A STOP, TO GET THE VAN TO RESET BUT NOTHING WORKED. FINALLY THE VAN ALLOWED ME TO START THE VEHICLE BACK UP AFTER SEVERAL MINUTES OF BEING STRANDED IN THE MIDDLE OF THE INTERSTATE. I HAD LOST POWER STEERING AND WASN'T ABLE TO PULL OVER ALONGSIDE THE SHOULDER NOR COULD I BRAKE OR ACCELERATE! I HAD TO WAIT FOR THE CAR TO COME TO A STOP AND THEN HAD TO TROUBLESHOOT WHY MY ENGINE LOCKED ME OUT IN THE MIDDLE OF A 4 LANE HIGHWAY.

Mileage: 6,100

THE VEHICLE SHUT OFF AS IF THE "KEY" HAD BEEN TURNED OFF IN THE MIDDLE OF TRAFFIC WHILE MOVING, ON THE HIGHWAY ACCOMPANIED BY THE MESSAGE "SHIFT TO PARK" MY WIFE SHIFTED TO PARK THEN RESTARTED IT, THE VEHICLE CONTINUED TO REPEAT THIS MULTIPLE TIMES UNTIL SHE WAS ABLE TO MAKE IT TO AN EXIT RAMP AND PARK IN A SAFE AREA. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE SPAN OF ABOUT 8 MONTHS. IT HAS BEEN TO 2 DEALERS, BOTH TIMES WE WHERE TOLD THAT NO CODES WHERE STORED INTERNALLY THEREFOR THEY DIDNT KNOW WHAT TO REPAIR. OUR VAN HAS BEEN MODIFIED FOR A WHEELCHAIR FOR OUR DISABLED TEENAGER BECAUSE OF THIS WE HAVE NO CHOICE BUT TO KEEP DRIVING IT IN THIS CONDITION. NOT TO MENTION HOW UNDEPENDABLE IT FEELS.

Mileage: 31,000

VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES. IT HAS OCCURRED IMMEDIATELY WHEN STARTING THE VAN IN A PARKING LOT. IT HAS OCCURRED AT LOW SPEED IN A SUBDIVISION. CHRYSLER REFUSES BUYBACK AND CONTINUES TO TELL ME TO DRIVE THE VEHICLE. ALL RECALLS HAVE BEEN DONE, THE PCM HAS BEEN REPROGRAMMED/REPLACED 4 TIMES, THE "HARNESS" HAS BEEN FIXED/REPLACED 3 TIMES. BOTH OF THE SLIDING DOORS HAVE HAD TO HAVE THE MOTORS REPLACED ON SEPARATE TRIPS TO THE DEALERSHIP. THIS VEHICLE IS AN ELECTRICAL NIGHTMARE AND CHRYSLER IS NOT DEALING WITH IT. THIS BEGAN AT ABOUT 14,500 MILES AND WITHIN THE 1ST 7MONTHS OF BUYING THE VEHICLE BRAND NEW. I HAVE BEEN TRYING TO GET THIS RESOLVED FOR 6 MONTHS WITH NO HELP FROM FIAT CHRYSLER OR THE DEALER- SHUMAN CHRYSLER. THEY CONTINUE TO MAKE IT RUN AND LET ME DRIVE IT FOR A SHORT PERIOD UNTIL IT STOPS AGAIN. MY FAMILY IS GOING TO BE SERIOUSLY HURT IN THIS VEHICLE AND THERE DOESN'T SEEM TO BE ANY RECOURSE.

Mileage: 14,400

THE VEHICLE WAS IN MOTION AT ~30 MPH WHEN IT STALLED IN THE MIDDLE OF THE ROAD. IT TOOK SEVERAL MINUTES BEFORE IT WOULD RESTART BY PUSHING THE IGNITION BUTTON. THE VEHICLE HAD THE 2018 STALL RECALL SOFTWARE UPDATE INSTALLED MONTHS BEFORE THIS OCCURRED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE DEALER COULD NOT REPLICATE THE PROBLEM, SO THEY TOLD ME TO COME PICK UP THE VEHICLE.

Mileage: 26,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V542000 (SEAT BELTS), 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BAYSIDE CHRYSLER JEEP DODGE, 21219 NORTHERN BOULEVARD, BAYSIDE, NEW YORK, 11361) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/19/18*JB

I WAS DRIVING THE CAR ON A 5 LANE HIGHWAY GOING APPROX 50 MPH WHEN THE CAR SHUT OFF. THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN TO DECELERATE. ON THE CONSOLE IT TOLD ME TO THEN PUT THE CAR IN P TO START THE CAR. I WAS ABLE TO PULL OVER AND RESTART THE CAR HOWEVER IT HAPPENED AGAIN WITHIN 10 MINUTES OF DRIVING. IT HAS PROCEEDED TO HAPPEN 10-20 TIMES AND CARS IS NOW IN THE SHOP. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN WHEN YOU ARE DRIVING.

Mileage: 17,800

MY ENTIRE CAR VIBRATES LIKE SHAKING AND AUTO SHUTOFF SIGN THAT WE USE WHILE RED LIGHT COMES UPS / ENGINE LIGHT COMES UPS. I HAVE TO PARK MY CAR ON THE SIDE TURN OFF FOR 2 MINUTES AND TURN ON BACK TO GET BACK TO NORMAL. I BELIEVE IF I DON'T DO THAT I MIGHT HIT WITH THE OTHER CAR AS CAR VIBRATES AND NOT CONTROLLABLE. IT HAPPENED ALMOST 10 TIMES & DEALER JUST IGNORES AS I AM MAKING THIS UP.

Mileage: 6,000

VEHICLE STALLS WHILE DRIVING. BRAKING AND VEHICLE KEEPS GOING AND OR ACCELERATING AND VEHICLE DOES NOT EVEN MOVE. HARD SHIFTING WHEN HOT AND COLD. ALSO VEHICLE HAS HAD MULTIPLE SHIFTER ISSUES AND WILL NOT START THIS HAS HAPPENED ON CITY STREETS AND X ON THE HIGHWAY.

Mileage: 37,000

AUTO IGNITION DURING STOPS IS NOT ENGAGING WHEN IT' S SUPPOSED TO, LEADING TO A DELAY IN THE ACCELERATION FROM STOP. THIS IS A VERY DANGEROUS ISSUE AS THE VEHICLE HAS A TENDANCY TO ROLL WHEN THE VEHICLE'S AUTOMATIC SHUT OFF SYSTEM IS ENABLED.

Mileage: 16,000

WHILE OPERATING THE VEHICLE AT A LOW SPEED (10-15 MPH) AND MAKING A LEFT HAND TURN THE VEHICLE LOST POWER, INCLUDING STEERING, AND ACCELERATION. THE RADIO AND ACCESSORIES WERE STILL WORKING. ALL THE GEAR SHIFT LIGHTS WERE FLASHING AND A BEEPING NOISE OCCURRED. ON THE DASH A DISPLAY SAID "CHANGE GEARS TO START". I TRIED NEUTRAL AND OTHER GEARS, BEFORE GOING BACK TO DRIVE AND IT DIDN'T DO ANYTHING. I PLACED THE CAR IN PARK AND IT GOT STUCK IN PARK. I COULDN'T CHANGE THE GEAR AFTER THAT. I THEN PRESSED THE ON/OFF START BUTTON AND IT RESTARTED AND POWERED UP THE ENGINE AND I WAS ABLE TO DRIVE THE CAR HOME. I IMMEDIATELY CALLED THE DEALERSHIP AND LEFT A VOICEMAIL. THE FIRST APPOINTMENT AVAILABLE WAS JUNE 27TH, 2018 AT 0830. THE CUSTOMER SERVICE REP SAID THERE WAS NO LOG/WARNING OR NOTIFICATION RELATED TO THIS ISSUE. I CONTACTED CHRYSLER CORP CUSTOMER CARE AT 1101 ON JUNE 27TH, 2018 TO NOTIFY THEM OF THE ISSUE AND THAT THE DEALERSHIP COULDN'T FIND ANYTHING WRONG. CHRYSLER CORP CUSTOMER CARE REPRESENTATIVE ADVISED ME TO FILE A COMPLAINT WITH NHTSA AND TO ENSURE DEALERSHIP FILES A STAR CASE. I THEN RE-CONTACTED THE DEALERSHIP AT 1112 ON JUNE 27TH, 2018 AND ADVISED THEM WE WANTED TO OPEN A STAR CASE. THE CAR GOES BACK TO THE DEALERSHIP ON TUESDAY JULY 3RD, AND THEY WILL KEEP IT AND TRY AND RE-SIMULATE THE ISSUE WHILE WE HAVE A LONER CAR.

Mileage: 28,000

I WAS ON MY WAY TO MY SON'S DOCTOR APPOINTMENT, PULLED INTO THE HOSPITAL/CLINIC PARKING LOT, PARKED MY VEHICLE AND TURNED IT OFF. I HEARD A POP AFTER I TURNED IT OFF AND WHEN I STEPPED OUTSIDE, I SMELLED SMOKE. DARK SMOKE WAS COMING UP BOTH SIDES OF THE HOOD SO I GOT MY SON OUT OF HIS CAR SEAT, RAN AWAY FROM THE VEHICLE AND CALLED 911. IN A MATTER OF MINUTES THE FRONT OF THE VEHICLE WAS IN FLAMES. THE FIRE DEPARTMENT WAS QUICK ON THE SCENE AND PUT OUT THE FIRE, BUT IT WAS GAS SO IT TOOK SOME TIME TO PUT OUT. VEHICLE IS TOTAL LOSS. I CONTACTED CHRYSLER AND THEY HAVE NOT CALLED ME. AN INSPECTOR THEY HIRED HAS AND IS LOOKING AT THE VEHICLE THIS WEEK.

Mileage: 30,000

VEHICLE LOST POWER AND SHUT OFF WHILE IT WAS MOVING. IT ASKED TO BE PUT IN PARK AND RESTARTE.

Mileage: 16,000

I OWNED CHRYSLER PACIFICA VAN 2017 FOR ABOUT A YEAR NOW, IT IS KEEPS STALLING WHILE DRIVING, SO FAR IT HAD HAPPENED TO ME 6 TIMES, IT IS VERY SCARY, I DON'T FEEL SAFE. IMAGINE YOU ARE CROSSING THE INTERSECTION AND YOUR CAR STALLS IN THE MIDDLE OF TWO WAY TRAFFIC! I TOOK IT TO THE LOCAL DEALER WHERE I BOUGHT IT AND THEY HAVEN'T BEEN ABLE TO FIGURE IT OUT. ALL RECALLS WERE DONE. THEY KNOW I KEEP HAVING THIS ISSUE WITH MY VAN BECAUSE EVERY VISIT FOR SERVICE I KEEP TELLING THEM ABOUT IT AND I GET IGNORED, THEY DON'T EVEN MAKE ANY NOTES IN MY FILE AND EVERY TIME I TALK ABOUT IT WITH THE SERVICE MAN HE PRETENDS LIKE IT IS THE FIRST TIME HE HEARS ABOUT IT. I DO NOT KNOW WHAT ELSE TO DO AND I DO KNOW I'M NOT THE ONLY ONE WHO'S VAN STALLS, IT IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED BY CHRYSLER.

Mileage: 46,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND PRESS THE IGNITION START BUTTON BACK ON AND OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT THE SAME FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FOWLER DODGE (55 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.

Mileage: 5,500

I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.

MY PACIFICA DIES WHILE I AM DRIVING OR SITTING AT A STOP LIGHT. I HAVE TO RESTART IT.

Mileage: 1,672

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MERGING INTO THE RIGHT LANE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 30 MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DALLAS CHRYSLER IN DALLAS, GA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED WHEN FAILED MAY 18,2018 OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. *TT CONSUMER STATED BETWEEN 18,000 AND 19,000 FOR 2ND AND 3RD FAILURE. UPDATED 10/15/18*JB

Mileage: 8,000

DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART

Mileage: 47,000

AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.

Mileage: 15,000

MY 2017 CHRYSLER PACIFICA HAS OVER 22,000 MILES ON IT. ABOUT A MONTH AGO, I STARTED EXPERIENCING HARD SHIFTS, JERKS, MINI-STALLS WHEN ACCELERATING. IT HAS HAPPENED WHILE COASTING IN TRAFFIC, ACCELERATING FROM RED LIGHTS, STOP SIGNS, AND MERGING INTO TRAFFIC! I BELIEVE ITS 2-3 GEAR SHIFT. I FEEL THE RPMS DROP DOWN TO NOTHING AND SPIKE. IT FEELS LIKE BEING HIT FROM BEHIND AND GETTING WHIPLASH. ITS VERY POWERFUL AND FRIGHTENING. HAVING TWO KIDS IN CARSEATS WHEN HIS HAPPENS IS SCARY! THE DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE TO PROBLEM (EVEN ON A DRIVE ALONG) AND THEY SAY THEY CAN'T DO ANYTHING ABOUT IT UNTIL A CHECK ENGINE LIGHTS COMES ON. WARRANTY IS UP IN 14,000 MILES - THIS NEEDS TO BE FIXED BY THEN. LATEST OCCURRENCE WAS THIS MORNING ACCELERATING FROM A STOP.

Mileage: 22,000

AT A STOP LIGHT IN THE TURN LANE I LIFTED MY FOOT OFF THE BRAKE TO DRIVE AS THE LIGHT TURNED GREEN. I HIT THE GAS AND NOTHING HAPPENED. I LOOKED AND THE SCREEN SAID TO PUT THE CAR IN PARK. I PUT THE CAR IN PARK AND THEN THE SCREEN SAID THAT I NEEDED TO STOP/START RESTART THE CAR. I TURNED THE CAR OFF AND TRIED TURNING IT BACK ON. THERE WAS A CLICKING NOISE, THE ENGINE WOULD NOT START BUT EVERYTHING ELSE POWERED BACK ON. I DID THIS A COUPLE OF TIMES AND EVERY TIME I TRIED STARTING THE CAR THERE WAS JUST CLICKING AND IT WOULD NOT START. I TURNED THE CAR OFF AGAIN, OPENED THE CAR DOOR SO THAT EVERYTHING WOULD POWER OFF. I THEN CLOSED THE DOOR AND IT STARTED BACK UP.

Mileage: 14,000

IN JANUARY 2018, TOOK THE VAN IN BECAUSE OF JERKING MOTION SHIFTING OUT OF GEARS. WOULD GO FROM FIRST GEAR, SKIP SECOND GEAR AND THEN JERK HARD INTO THIRD GEAR, ALMOST FEELING LIKE THE VAN WAS GOING TO STALL. CHRYSLER DEALERSHIP STATED THAT CHRYSLER DOESN'T KNOW HOW TO FIX THE PROBLEM BUT DOING AN ENGINE STALL RESET WITH THE COMPUTER SYSTEM IN THE CAR MAY FIX IT. THAT WORKED FOR ABOUT 2 WEEKS AND THE JERKING MOTION STARTED TO HAPPEN AGAIN. MOST TIMES IT WAS AT SPEEDS BETWEEN 15-20 MPH, BUT THEN IT STARTED TO HAPPEN AT SPEEDS LIKE AT 40MPH. THEN YESTERDAY, WHILE DRIVING ON THE HIGHWAY, THERE WAS STOP AND GO TRAFFIC, AND AS I WAS TRYING TO ACCELERATE, THE CAR JERKED SO HARD TWICE, I THOUGHT I WAS REAR ENDED. THE CHECK ENGINE LIGHT CAME ON, AND THE CAR BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO BRAKE AND AT FIRST WAS UNABLE TO. FINALLY THE CAR SLOWED DOWN, BUT THE RPM'S WERE REVING AT 4 WHILE I WAS ONLY GOING 25MPH AND THEN STALLED. THE CAR WOULD NOT SHIFT OUT OF FIRST GEAR, AND WOULD NOT GO ANY FASTER THAN 25MPH. I WAS ABLE TO GET OFF THE HIGHWAY BEFORE BEING INVOLVED IN A CRASH AS IT WAS RUSH HOUR TRAFFIC ON THE ONE OF THE MOST BUSIEST HIGHWAYS IN MIAMI. SO NOW MY CAR IS AT THE DEALER AND THEY ARE TELLING ME THAT THEY ARE GOING TO TRY TO REPLACE THE VALVE BODY OF THE TRANSMISSION, AND IF THAT STILL GIVES THEM PROBLEMS, THEY WILL HAVE TO REPLACE THE WHOLE TRANSMISSION. THIS VAN IS A YEAR OLD!!! THE SERVICE ADVISOR SAID THAT THEY ARE JUST DOING WHAT CHRYLSER IS TELLING THEM TO DO TO TRY AND FIX THIS PROBLEM. VERY SAD CHRYSLER. THIS IS A HUGE SAFETY ISSUE AND TELLING CONSUMERS THAT THEY DON'T KNOW HOW TO FIX A PROBLEM THAT COULD BE LIFE THREATENING OR THEY ARE GOING TO "TRY" TO FIX IT IS UNACCEPTABLE. MANY OF US THAT OWN VANS HAVE SMALL CHILDREN THAT ARE IN THEM EVERYDAY AND THIS IS WHAT WE HAVE TO DEAL WITH. AT THIS POINT, I WANT NEW MANUFACTURER VAN.

Mileage: 18,000

WHILE IDLING AT A LIGHT AND PRESSING PEDAL TO GO. MY 2017 CHRYSLER PACIFICA FAILED. LIGHTS STARTED. FLASHING IN DUST CYCLING THROUGH CHECK ABS, CHECK TIRE PRESSURE, ETC... CAR WAS IN DRIVE AND WAS ROLLING BACKWARDS WITH BREAKS AND STEERING NOT WORKING. THIS RESULTED IN AN ACCIDENT ROLLING INTO THE VECHICAL BEHIND US. THE NICE INDIVIDUAL THE WE CRASHED INTO WAS ABLE TO CATCH THE FAILURE ON HIS DASH CAM. WE HAVE BROUGHT IN THE VAN ON OTHER OCCASIONS TO HAVE IT LOOKED AT FOR TRANSMISSION WANTING TO LAUNCH FORWARD WHEN GOING FROM IDLE. THEY STILL CAN NOT FIGURE IT OUT AND TOLD USE NO RECORD IN SERVICE REPORTS WITH OTHER HAVING ANY PROBLEMS. AFTER A 10 SECOND SEARCH WE FOUND OTHERS HAVE HAD SIMILAR PROBLEMS WITH SAME MAKE AND MODEL. THESE. CAN BE FOUND ON CONSUMERS REPORTS. WITH. OUT A GUARANTEE THE BREAKS AND STEERING WILL NOT GO OUT AGAIN I DO NOT WANT THE CAR BACK. I. JUST. WANT MY MONEY BACK. THE SELL THIS THING AS A SAFE FAMILY VEHICLE, BUT LOOSING BREAKS AND STEERING IS NOT WHAT I WANT MY FAMILY IN. THEY STILL CAN NOT FIGURE OUT WAY IT HAPPENS.

Mileage: 20,000

ON 2-1-18 WE TOOK OUR 2017 PACIFICA TO NEAREST DEALER TO GET NHTSA RECALL ID NUMBER : 18V049 FIXED. THEY DID NOT HAVE A FIX FOR IT YET & COULD NOT LOAN US A CAR WHEN OUR FIX-AVAILABILITY DATE WAS NOT KNOWN--MAYBE EARLY APRIL OR EVEN OVER IN THE FALL. FCA EXPECTED US TO KEEP ON DRIVING IT; BUT MY WIFE AND I BOTH WERE AFRAID OF IT, AS OURS FAILED TO ACCELERATE WHEN LEAVING A RESTAURANT & PULLING ONTO A BUSY STREET. THE ACCELERATOR WAS DEPRESSED THE 3RD TIME BEFORE IT RESPONDED; AND WHEN IT DID, IT TOOK OFF REALLY FAST AND EVEN SCREECHED THE TIRES. WE WERE AFRAID TO DRIVE IT! ON 2-1-18 WE LEFT IT WITH DEALER & TOLD THEM TO CALL US WHEN FIXED. IN THE INTERIM, WE RENTED A DODGE VAN, CLOSEST TO PACIFICA AS THEY HAD & RETURNED IT ON SAME DAY, 2-21-18, AS THE DEALER CALLED & SAID CAR WAS READY. I FEEL LIKE FCA WAS LEAVING POTENTIAL ACCIDENTS ON THE HIGHWAYS BEING DRIVEN BY UNSUSPECTING DRIVERS. I HAVE ASKED FCA TO REIMBURSE US FOR THE RENTAL EXPENSE, AS FROM MY LIFELONG EXPERIENCE AS AN AUTO MECHANIC I IMMEDIATELY KNEW OUR CAR WAS DANGEROUS TO DRIVE. THIS RECALL WAS NOT AS SIMPLE AND NON-DEADLY AS A RECALL TO FIX A DROOPING HEADLINER ON ONE CORNER--IT INVOLVED A POTENTIALLY EVEN DEADLY CRASH THAT COULD HAPPEN AT ANY MOMENT. I FEEL THAT I AM NOT ASKING TOO MUCH TO ASK FCA TO PAY FOR OUR RENTAL, WHICH BY THE WAY WAS A LESSER CAR THAN OURS--A DODGE CARAVAN. WE BOTH WILL SOON HIT 80 YEARS OLD : SUCH WAS THE REASON FOR SEARCHING FOR THE CERTIFIED USED PACIFICA WITH ONLY ~16000-17000 MILES ON IT. CHRYSLER'S REIMBURSEMENT DEPT. CALLED ME TODAY--I'VE BEEN BEGGING SINCE LAST OF FEBRUARY--AND TOLD ME THEY WOULD NOT HELP ME. WHAT ELSE CAN I DO? PLEASE HELP : WE HAD TO PUT THE RENTAL ON A CREDIT CARD, FULLY EXPECTING FCA TO DO THE RIGHT THING AND REPAY US. BUT WE NOW HAVE TO BE RESPONSIBLE FOR WHAT I THINK THEY SHOULD EVEN BE HAPPY TO PAY FOR.

Mileage: 24,000

OUR 2017 PACIFICA WAS REPAIRED IN THE FALL OF 2017 UNDER RECALL #T23 (EGR VALVE FUNCTION DEFECT). NOW, OUR VEHICLE IS EXPERIENCING THE STALLING PROBLEMS DESCRIBED IN THE MORE RECENT U01 RECALL. THE CHRYSLER DEALERSHIP REFUSES TO APPLY THE U01 FIX TO OUR CAR, STATING THAT THE EARLIER RECALL FIX SHOULD HAVE FIXED THE PROBLEM. AT THIS TIME, THE VEHICLE EXPERIENCES INTERMITTENT STALLS AT LOW SPEED AND AT IDLE, AND HAS SLAMMED TO AN IMMEDIATE STOP IF THE ISSUE OCCURS WHEN MOVING. IT IS UNSAFE TO DRIVE.

Mileage: 29,000

ENGINE STALLED WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. LOST ALL CONTROL OF ELECTRICAL, AND THE CAR WOULD NOT SHIFT INTO PARK OR NEUTRAL. WINDOWS WOULD NOT CLOSE OR OPEN. NAVIGATION SCREEN WAS STILL ON. NO OTHER DASH WARNING LIGHTS WERE ILLUMINATED. ATTEMPTED TO TURN THE CAR OFF AND ON, BUT NOTHING HAPPENED. AFTER 5 MINUTES OF ATTEMPTING TO RESTART THE CAR, IT RESTARTED. I WAS ABLE TO DRIVE THE CAR TO A SAFE LOCATION AND HAVE IT TOWED.

Mileage: 15,770

ENGINE SHUTS OFF AND PROMPTS TO PUT CAR INTO PARK TO RESTART WHILE DRIVING

SINCE 11/2017, HAVE HAD ONGOING ISSUE WITH SENSATION OF A VERY HARD SHIFT OCCURRING WHEN ACCELERATING ESPECIALLY IF I HAVE BEEN DRIVING IN HEAVY TRAFFIC FOR SOME TIME. THIS HAS BEEN ON BOTH HIGHWAYS AND ON LOCAL STREETS. SENSATION IS SO HARD, IT FEELS LIKE VEHICLE HAS BEEN REAR ENDED. THIS HAS OCCURRED BOTH BEFORE AND AFTER RECALL WORK WAS DONE. HAVE REQUESTED EVALUATION TWICE AT DEALER AND EACH TIME NOTHING ABLE TO BE FOUND AS CAUSE. THE EVENT DOES NOT OCCUR ALL OF THE TIME SO SERVICE TECHS MOST LIKELY DID NOT EXPERIENCE IT. STARTING THE WEEK OF 4/30, VAN HAS STARTED TO BE SLOW IN ACCELERATION WHEN PULLING AWAY FROM RED LIGHTS, INTERSECTIONS AND MERGING ONTO HIGHWAYS. FEEL VAN IS BECOMING INCREASINGLY UNSAFE TO DRIVE. ALSO HAD CHECK ENGINE LIGHT COME ON AND FOUND TO BE FUEL PRESSURE SENSOR. WHEN FIRST REPLACED AT DEALER, FUEL PRESSURE SENSOR WORKED FOR A FEW DAYS AND THEN VAN WOULD NOT START AND APPROX. 1/4 TANK OF GAS LOST ON PARKING LOT SURFACE. REQUIRED TOWING AND WHEN CHECKED O-RING HAD CRIMPED AND BURST ON NEW SENSOR. *TT *TR

Mileage: 28,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE IDLING, THE VEHICLE SHOOK AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO ISLAND CHRYSLER DODGE JEEP RAM (1239 HYLAN BLVD, STATEN ISLAND, NY 10305) WHERE IT WAS DIAGNOSED THAT IT WAS MISFIRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.

Mileage: 1,200

VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.

Mileage: 19,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE. THE CONTACT STATED THAT THE ENGINE HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602, (229) 242-1540) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER FOR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD BE REIMBURSED FOR A NEW ENGINE SINCE THE VEHICLE HAD ONLY BEEN DRIVEN FOR A YEAR. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

WHILE MAKING A RIGHT HAND TURN INTO A DRIVEWAY THE VEHICLE SHUT OFF

Mileage: 12,057

AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.

Mileage: 800

PURCHASED VEHICLE IN AUGUST 2017 AND HAVE BEEN EXPERIENCING PROBLEMS SINCE THEN. GRINDING NOISE STARTED TO OCCUR AROUND 1000 MILES. IT WOULD OCCUR INTERMITTENTLY AROUND SURFACE STREET DRIVING SPEEDS. SOUND APPEARED TO COME FROM DRIVER SIDE. HARDER GRINDING NOISE OCCURRED AROUND 7000 MILES INTERMITTENTLY, WITH IT OCCURRING BOTH IN CRUISE CONTROL AND OUT OF CRUISE CONTROL. LURCHING FORWARD WHEN SHIFTING GEARS ALSO OCCURRED AROUND THE 1000 MILE MARK. WAS TOLD THIS WAS "NORMAL". BUT HOW CAN IT BE NORMAL WHEN THE VEHICLE IS BRAND NEW. WAS TOLD THE SOFTER GRINDING NOISE AND LOUDER GRINDING NOISE WERE BOTH NORMAL AND RESULT OF POWER STEERING. HOWEVER, I WASN'T EVER STEERING WHEN THE SOUNDS OCCURRED. LASTLY, THE BIGGEST COMPLAINT IS THAT THE CAR STALLED TWICE AROUND 13,000 MILES. BOTH TIMES AT THE STOP-LIGHT (THANK GOD) AND ACCELERATING. FIRST TIME THE ENTIRE ELECTRICAL COMPONENT SHUT OFF. PLACED THE CAR INTO PARK AND PUSHED THE "START" BUTTON AGAIN. THE SECOND TIME THE CAR WOULD NOT ACCELERATED, INSTEAD LURCHED FORWARD AS IF WE WERE BEING REAR-ENDED, MADE A LOUD CLUNK NOISE AND JUST STOPPED. BOTH TIMES NO ACCIDENTS OCCURRED THANK GOD. REGARDLESS, THE SAFETY OF MY FAMILY SHOULD NOT AT THIS MUCH RISK WHEN WE PURPOSELY BOUGHT A BRAND NEW VEHICLE WITH ALL SAFETY FEATURES.

Mileage: 13,000

THIS VAN HAS STALED ON ME 4 SEPARATE TIMES NOW, TWICE PUTTING ME IN A VERY BAD AREA FOR A HEAD ON CRASH AND 1 SEVERE READ END CRASH. I HAVE HAD THE VAN IN THE SHOP MULTIPLE TIMES, THIS LAST TIME SINCE 4TH OF MARCH TO CURRENT. 1ST TIME I WAS DRIVING ABOUT 30 MPH ON A MAIN CITY STREET, PULLED OUT OF SIDE STREET AND THE VAN JUST STALLED. I HAVE NO POWER STEERING, BRAKES, NOTHING, BY THE TIME IT STOPPED ROLLING I WAS IN THE ONCOMING LANE OF A VERY BUSY STREET. 2ND TIME I WAS DEAD STOP AT A LIGHT, THE LIGHT CHANGED AND THEY VAN DIDNT MOVE, HAD THE PEDAL TO THE FLOOR AND NOTHING. 3RD TIME I WAS LEAVING MY HOME, PULLED OUT ONTO THE COUNTRY ROAD ON WHICH WE LIVE, STARTED UP THE HILL, LOST POWER AGAIN, TOOK ME IN THE ONCOMING LANE, WHICH IF A CAR OR TRUCK CAME AROUND THE BEND THEY WOULDNT HAVE TIOME TO STOP[, LOGGING TRUCK WAS ROARING UP BEHIND ME, DONT KNOW HOW HE MISSED ME, ALL THE TIME ON HIS HORN. I HAVE TALKED WITH CHRYSLER ESCALATION DEPT. AND THEY OFFERED TO DO A BUY BACK.. WENT TO DEALERSHIP TODAY AND WHAT CHRYSLER OFFERED WAS 50% NOW ON THE BUY BACK AND THE OTHER 50% WHEN THEY RESALE THE VAN? THE DEALERSHIP WONT EXCEPT THIS OFFER. ITS UNETHICAL AND UNSAFE AND THEY WANT NO PART OF THIS. CHRYSLER IS AWARE OF THE PROBLEM WITH NO FIX AT THIS TIME. I AM NO GETTING BACK INTO THAT VAN NOR DO T I DON'T WANT TO BE THEIR 1ST FATALITY NOR DO I WANT TO BE ONE OF THEIR STATICS.

Mileage: 3,400

THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.

Mileage: 41,000

ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.

Mileage: 33,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND DECELERATE BEFORE GOING INTO LIMP MODE. WHILE IN LIMP MODE, THE VEHICLE WOULD NOT ACCELERATE PAST 25 MPH. THE VEHICLE WAS TOWED TO MIDWAY DODGE (4747 SOUTH PULASKI RD, CHICAGO, IL 60632) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY AND TRANSMISSION HARNESS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

VEHICLE'S ENGINE WITHOUT ANY WARNING HAS SHUT ITSELF OFF ON MULTIPLE OCCASIONS. VEHICLE WAS AT CRUISING SPEED ON 3 OCCASIONS WITH SPEEDS AT APPROXIMATELY 30-45 MILES PER HOUR. VEHICLE IS CURRENTLY AT THE CHRYSLER DEALERSHIP AND SERVICE ADVISOR HAS ADVISED THAT NOTHING CAN BE DONE UNTIL THE PCM SOFTWARE IS RELEASED. DEALER HAS ADVISED ME TO RETURN MY RENTAL. TOTALLY AND 100% UNSATISFIED WITH MY CHRYSLER PURCHASE.

Mileage: 24,000

I BROUGHT MY CAR INTO THE SHOP ON FRIDAY FEBRUARY 2, BECAUSE I HAD EXPERIENCED ON 2 SEPARATE OCCASIONS A STALL. ONCE WHEN I WAS TURNING OUT OF MY SUBDIVISION, SO THANKFULLY AT A SLOW SPEED, HOWEVER, THE CAR STALLED IN THE MIDDLE OF A BUSY ROAD THAT I WAS TURNING ONTO. THE SECOND TIME, I WAS PULLING INTO THE GAS STATION, DECELLERATING AT ABOUT 30MPH. I HAD NO IDEA ABOUT THIS RECALL, I JUST KNEW THAT I NEEDED TO GET IT FIXED, AS I HAVE 3 CHILDREN THAT RIDE IN MY CAR EVERY DAY. ONCE I ARRIVED TO THE DEALER, I WAS NOTIFIED THAT THERE WERE 2 RECALLS FOR MY VEHICLE, AND THAT THEY WOULDN'T BE ABLE TO FIX EITHER OF THEM UNTIL APRIL. I HAVE OWNED THE CAR FOR LESS THAN A YEAR, AND AM TERRIFIED TO PUT MY CHILDREN IN THIS VEHICLE. CHRYSLER HAS INFORMED ME THERE IS NOTHING THEY CAN DO FOR ME. THAT THEY WILL FIX IT IN 2ND QUARTER OF 2018. THIS IS NOT OK. 2 SAFTEY RECALLS AND CHRYSLER IS NOT DOING ANYTHING ABOUT IT. I KNOW THERE MUST BE OTHERS OUT THERE THAT ARE THINKING THIS WAY AS WELL, AND THAT WE CAN COME TOGETHER TO GET THIS TAKEN CARE OF. I WILL NOT WAIT AROUND FOR MY CAR TO CRASH WHILE I'M DRIVING DUE TO A STALL AND A RECALL THAT IS NOT BEING FIXED FOR 3-4 MONTHS.I AM NOT IMPRESSED AT ALL WITH CHRYSLER AND WILL MAKE SURE THEY ARE HELD ACCOUNTABLE.

Mileage: 18,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALFA ROMEO OF HUNTSVILLE, 6523 UNIVERSITY DR NW STE A, HUNTSVILLE, AL 35806) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE STATE'S ATTORNEY GENERAL'S OFFICE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

BRAND NEW... OWNED LESS THAN A MONTH... 750 MILES...WE LIVE AT THE TOP OF A VERY STEEP HILL WITH A SHARP CURVE AT THE BOTTOM. I REVERSED OUT OF MY DRIVEWAY ONTO THE STREET AND SHIFTED THE VAN INTO DRIVE. I FELT THE CAR GO INTO GEAR AND I STARTED ROLLING DOWN THE HILL, AS IT'S A STEEP INCLINE YOU PICK UP SPEED QUICKLY. AS THE VAN GAINED SPEED DOWN THE HILL SOMETHING FELT "WRONG" AND I SUDDENLY REALIZED I WASN'T IN FULL CONTROL OF THE VEHICLE. WITH THE SHARP CURVE QUICKLY APPROACHING I STOMPED THE BRAKE AND BROUGHT THE VAN TO A STOP. I PUT THE VAN IN PARK AT THE BOTTOM OF THE HILL AND TRIED UNDERSTAND WHAT WAS GOING ON. I PUT THE VAN BACK IN DRIVE, FELT IT GO INTO GEAR BUT WHEN I TRIED TO ACCELERATE NOTHING HAPPENED. PUT IN IT REVERSE, FELT IT GO INTO GEAR AND IT STARTED TO GO BACKWARDS A LITTLE HERKY JERKY BUT WHEN I PRESSED THE ACCELERATOR NOTHING HAPPENED. I HAD TO PUT IT BACK IN PARK, TURN IT OFF AND THEN RESTART IT BEFORE IT I COULD DRIVE IT BACK UP TO MY HOUSE. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING. TURNS OUT IT WAS THE DAY AFTER THE DEALER RECEIVED NOTICE OF THE RECALL. I WAS TOLD MY VIN NUMBER FELL UNDER THE RECALL, MY PCM NEEDED NEW SOFTWARE AND THEY COULDN'T DO ANYTHING UNTIL CHRYSLER PROVIDED THE FIX WHICH WASN'T EXPECTED UNTIL APRIL AND THEY COULDN'T EVEN SELL THE ONES ON THE LOT. CALL CHRYSLER! I HAVE CALLED CHRYSLER ALMOST EVERYDAY FOR THE LAST 2 WEEKS AND ALL I GET IS A "SORRY BUT I CAN'T DO ANYTHING, WAITING TO HEAR FROM THE REGIONAL SUPERVISOR". I LIVE IN ATLANTA AND IF THAT HAPPENED ON I-285 (5-6 LANES) YOU WOULD BE ROADKILL! THERE IS ABSOLUTELY NO WAY IN HELL YOU COULD STOP THE CAR, PUT IT IN PARK, STOP THE ENGINE AND THEN RESTART SAFELY. AT THIS POINT IT'S A $32K ROLLING DEATH TRAP THAT CHRYSLER WON'T/CAN'T DEAL WITH... 100% UNSAFE FOR MY WIFE AND 3 KIDS!

Mileage: 750

I PURCHASED MY 2017 CHRYSLER PACIFICA TOURING L ON 7/22/2017, EVERYTHING WAS GOING GREAT UNTIL MID AUGUST. MY UCONNECT RADIO KEPT FREEZING, THE ENGINE TICKED (STOPPED ITSELF WITHIN A FEW WEEKS), THE TAILGATE GOT STUCK HALF WAY A FEW TIMES TRYING TO AUTOMATICALLY CLOSE. IT'S JUST STOP MIDWAY AND I'LL HAVE TO MANUALLY PUSH IT SHUT CLOSE. WITHIN LATER MONTHS (BEGINNING AROUND OCTOBER) MY BEGAN TO JERK BACK EVERY SO OFTEN (ABOUT TWICE A WEEK) WHILE DRIVING. IT'S HAPPENED AT BOTH HIGH AND LOW SPEEDS SO I'M NOT SURE WHAT THE PROBLEM IS. I'VE TOOK IT TO THE DEALERSHIP SERVICE CENTER MULTIPLE TIMES BUT THEY DON'T HAVE A SOLUTION OR 'FIX' FOR THE PROBLEM. SINCE THEY DON'T HAVE A SOLUTION THEY WON'T DO ANYTHING ABOUT IT. RECENT MONTH (DECEMBER/JANUARY) THE JERKING IS GETTING WORSE. IT'S BEGINNING TO JERK ALMOST EVERYDAY, SOMETIMES MORE THAN THREE TIMES A DAY! I'VE BEEN CONTINUING TO PAY MY LEASE FOR A CAR I'M TERRIFIED OF DRIVING. I'VE READ SO MANY HORROR STORIES OF PEOPLE PACIFICA'S STALLING WHILE ON THE FREEWAY. I REFUSE TO HAVE MY FAMILY RIDE IN WHAT SUPPOSE TO BE A SAFE VEHICLE. I TOOK THE VEHICLE IN FOR REPAIR LAST WEEK FOR THE ENGINE STALLING AND THEY STILL DON'T HAVE A RESOLUTION TO THE FIX. THE DAY AFTER I PICKED UP MY VEHICLE, WHILE DRIVING HOME THAT NIGHT IT JERKED BACK WHILE GOING DOWN A CITY MAIN STREET. A FEW MINUTES LATER IT GAVE ME THIS MESSAGE ON THE DASH (IMAGE ATTACHED)

Mileage: 1,120

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300. *BF *TR

Mileage: 300

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND STALLED EVERY TIME IT WAS DRIVEN. THE DEALER (WALNUT CREEK CHRYSLER JEEP DODGE RAM, 2404 N MAIN ST, WALNUT CREEK, CA) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT SEARCHED THE VIN AND LOCATED NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 9,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 9,000

BACK IN NOVEMBER 2017, MY FAMILY AND I WERE DRIVING 70MPH ON THE FREEWAY AND THE CAR'S DASHBOARD LIGHT ALL TURNED ON AND STARTED BLINKING. THE CAR LOST POWER FORCING ME TO QUICKLY PULL OVER AND AVOIDED ANOTHER CAR FROM COLLIDING. THE SERVICE LIGHTS TURNED ON. I TURNED OF THE IGNITION AND TURNED IT BACK ON. I TOOK THE CAR TO THE DEALERSHIP THE FOLLOWING DAY. THEY RAN A DIAGNOSTIC TEST BUT COULD NOT PULL ANY CODES OF THE INCIDENT. I SAW THE RECALL ANNOUNCED A COUPLE OF DAYS AGO. I CONTACTED CHRYSLER AND WAS INFORMED THAT THE FIX FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL 2ND QUARTER OF 2018. I DO NOT FEEL SAFE DRIVING THIS CAR, ESPECIALLY WITH MY KIDS ON BOARD. WE PURCHASED THIS CAR FOR ITS SAFETY RATING, NOW WE ARE DRIVING A DEATH TRAP.

Mileage: 5,000

I WAS DRIVING IN MY RESIDENTIAL NEIGHBORHOOD, I HAD SLOWED DOWN AT A CORNER TO LET A CHILD ON A BIKE PASS ME BY. WHEN THE CHILD PASSED ME, I PUT MY FOOT ON THE GAS AND THE CAR MOVED AND THEN STOPPED - EVERYTHING SHUT OFF, THE LIGHTS, THE ENGINE, EVERYTHING. I AM NOT SURE WHAT HAPPENED NEXT- PEOPLE BEHIND ME WERE HONKING LIKE CRAZY AND I IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT TO DO NEXT. I PUT THE CAR IN PARK AND PUSHED THE START/STOP BUTTON AND CAR STARTED AGAIN. THERE WAS AN ERROR MESSAGE ON THE DASHBOARD (THE A WITH AN ARROW AND EXCLAMATION POINT), I DROVE STRAIGHT TO THE DEALERSHIP AND LEFT THE CAR WITH THEM. THE CONSUMER STATED THE UCONNECT STOPPED WORKING AS WELL AS THE AIRBAG. *JS *JS

Mileage: 12,500

WHILE WAITING AT A RED LIGHT MY AUTO STOP/START SYSTEM AUTOMATICALLY ACTIVATED AS USUAL. HOWEVER, THIS TIME WHEN THE LIGHT TURNED GREEN THE ENGINE DID NOT AUTOMATICALLY START. INSTEAD, THE VEHICLE STALLED. THE CAR WAS IN DRIVE AND MY FOOT WAS ON THE BRAKE PEDAL. A WARNING CHIME ALERTED ME TO THE PROBLEM. ALSO, A MESSAGE INSTRUCTED ME TO TURN THE CAR OFF AND THE PUT IT INTO PARK AND RESTART IT. AFTER TURNING THE CAR OFF AND THEN ON THE CAR MOVED.

Mileage: 4,476

I HAVE A CHRYSLER PACIFICA 2017 FOR 7 MONTHS. MY DISPLAY SAYS SERVICE SHIFTER. I HAVEN'T RECEIVED A RECALL FOR IT BUT FCA HAS RECALLED 1.1 MILLION VEHICLES WITH THIS PROBLEM. I HAD COMPLAIN VARIOUS TIMES OF A CLOCKING SOUND WHEN YOU CHANGE GEARS AND WAS GIVEN THE EXCUSE "THEY ALL DO THAT". THE PERSON WORKING AT THE DEALER IS NOW GONE. HELP IS NEEDED.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18VTBD000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STEVENS CREEK CHRYSLER JEEP DODGE RAM AT (408) 248-180 (LOCATED AT 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129), NORMANDIN CHRYSLER JEEP DODGE RAM FIAT AT (408) 266-9500 (LOCATED AT 900 CAPITOL EXPRESSWAY AUTOMALL, SAN JOSE, CA 95136), AND SOUTH COUNTY CHRYSLER JEEP DODGE RAM AT (408)-842-8244 (LOCATED AT 455 AUTOMALL DR, GILROY, CA 95020). ALL THREE DEALERS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FOR THE PAST YEAR THE CAR JERKS FORWARD AND STALLS WHILE DRIVING. ESPECIALLY AFTER GOING FROM A STOP. SOMETIMES IT IS SO BAD, YOU VIOLENTLY JERK FORWARD. HAVE BROUGHTEN TO DEALER TWICE FOR THIS. ONCE THEY DID A SOFTWARD UPDATE, THAT DID NOT HELP. SECOND TIME THEY SAID IT WAS NORMAL

Mileage: 8,000

CAR UNEXPECTEDLY CUT OUT AND ENGINE STALLED WHILST MAKING A TURN ON TO A BUSY 4 LANE STREET. TOOK TO THE DEALERSHIP AND NO ISSUES FOUND. I'VE REDENTLY DISCOVERED THIS HAPPENING TO OTHER VEHICLES OF THE SAME MAKE, MODEL AND AND YEAR.

Mileage: 25,000

STOPED AT A TRAFFIC LIGHT, THE ENGINE AUTO SHUT OFF LIKE NORMAL AT A LIGHT, BUT WHEN GREEN LIGHT CAME AND GAS PEDAL WAS PRESSED, AN ALERT POPPED UP ON DASH SAYING PARKING WAS ENGAGED. PUT INTO PARK AND TRIED TO RELEASE PARKING BRAKE PARKING BRAKE ACTUALLY ENGAGED. COULD NOT DISENGAGE AFTERWARDS, FOOT BRAKE WAS HELD WHILE ATTEMPTING TO DISENGAGE PARKING BRAKE. TRIED TURNING VEHICLE OFF AND ON WITH NO RESULT 1ST TIME. WHILE ENGINE ON, TRIED TO RESET PARKING BRAKE AGAIN, HOLDING FOOT BRAKE, NO JOY. DRIVE SELECTOR WOULD NOT SWITCH TO NEUTRAL IN ORDER TO MOVE VEHICLE OFF ROAD. TURNED VEHICLE OFF AND ON AGAIN, THEN WAS ABLE TO RESET PARKING BRAKE TO OFF AND FINALLY PUT VEHICLE IN DRIVE.

Mileage: 7,257

TWICE IN THE LAST WEEK MY PACIFICA HAS STALLED AT A LIGHT. I WAITED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR. THE ENGINE IS ON RUN BUT DASH SAYS SHIFT TO PARK AFTER I PRESS THE ACCELERATOR. I SHIFT TO PARK THEN SHIFT TO DRIVE AND THE CAR WON'T MOVE. I HAVE TO TURN THE CAR OFF AND THEN SHIFT TO DRIVE AND IT WILL THEN GO.

Mileage: 9,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA TOURING. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE THROTTLE AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD STALL IN THE MIDDLE OF THE ROADWAY WITH THE SAME INDICATORS ILLUMINATED. THE CONTACT WOULD HAVE TO PULL THE VEHICLE OVER, TURN THE ENGINE OFF, AND ATTEMPT TO EXIT THE VEHICLE DUE TO A MESSAGE THAT READ "KEY FOB NOT DETECTED". THE CONTACT STATED THAT THIS WAS A HANDICAP ADAPTIVE VEHICLE, SO SHE WOULD HAVE TO OPEN THE RAMP DOOR TO EXIT THE VEHICLE IN TRAFFIC. WHEN THE CONTACT RE-ENTERED THE VEHICLE, SHE HAD TO DEPRESS THE BRAKE PEDAL TO RESTART THE VEHICLE TO OPERATE IT CORRECTLY. THE VEHICLE WAS TAKEN TO MOBILITY WORKS, THE INDEPENDENT MECHANIC THAT MADE THE ADAPTATION TO THE VEHICLE, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT VISITED REEDMAN TOLL AUTO WORLD (1700 EAST LINCOLN HIGHWAY #101, LANGHORNE, PA 19047, (877) 702-7807) AND WAS INFORMED THAT MOBILITY WORKS WOULD NEED TO DIAGNOSE THE FAILURE SINCE THEY PERFORMED THE ADAPTIVE WORK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

Mileage: 200

AIR CONDITIONING BLOWS COLD THEN HOT AND STAYS HOT UNTIL IT IS TURNED OFF AND THEN BACK ON MULTIPLE TIMES IN 10-20 MILE RANGE. STALLED AT A RED LIGHT. TURNED OFF WHEN BACKING UP IN MY DRIVEWAY. PARKING BREAK LIGHT KEEPS POPPING ON WHEN TURNING KNOB FOR CHANGING GEARS.

Mileage: 8,000

I HAVE TWO OCCASIONS WHERE MY VEHICLE STALLED. 1. I WAS DRIVING AT 40 MPH ON THE HIGHWAY AND EVERYTHING WENT DEAD, I COASTED TO A STOP ON THE SIDE AND WAS ABLE TO PUT IT IN PARK AND RESTART. THE SECOND TIME I WAS STOPPED AT A LIGHT ON A SIDE STREET, AND STARTED TO GO FROM A STOP TO A LEFT TURN AND THE VEHICLE START TO GO AND SUDDENLY WENT DEAD. I PUT IT IN PARK AND RESTARTED. NO ENGINE LIGHTS, NOTHING TO TELL ME WHERE THE PROBLEM WAS. I AM TAKING IT IN FOR SERVICE.

Mileage: 2,700

WE WERE DRIVING (IN MOTION) CAR ACROSS TAPENZEE BRIDGE (HIGHWAY) AND IT STOPPED, (COMPLETELY, NO COASTING ETC) OUT OF NO WHERE, NO WARNING. CAR EVENTUALLY RESTARTED AFTER IT WAS PUT IN PARK AND IGNITION WAS ACTIVATED AGAIN. SINCE INCIDENT, CAR HAS STALLED TWICE WITH NO WARNING BUT HAS NOT SHUT OFF COMPLETELY LIKE IT DID ON BRIDGE.

Mileage: 32,000

WE PURCHASED A PACIFICA ON 12/21/2017. NOT EVEN AN HOUR AFTER LEAVING THE DEALERSHIP THE VEHICLE STALLED, LOSING ALL POWER, AND HAD TO BE RESTARTED TO REGAIN POWER AND DRIVING ABILITY AT A STOP LIGHT. WE WERE NOT HIT, BUT IT IS VERY DANGEROUS TO HAVE A VEHICLE THAT STALLS RANDOMLY.

Mileage: 28,500

ON 12/13/17, THE CAR ENGINE SHUT OFF AND THE CAR STALLED WHILE IDLE AT AN INTERSECTION. THE LIGHTS WERE STILL ON, BUT THE CAR COULD NOT BE SHIFTED OUT OF GREAT AND THE BREAKS LOCKED UP. THE CAR WAS ESSENTIALLY FROZEN. WE CALLED AAA AND THE MECHANIC WAS ABLE TO GET THE CAR TO START. WE TOOK IT TO THE DEALERSHIP BUT THEY HAVE NOT BEEN ABLE TO LOCATE THE PROBLEM.

Mileage: 1,000

BRAND NEW CAR LOST POWER WHILE ON FREEWAY. WHEN RESTARTED WOULD NOT ALLOW ME TO MOVE OUT OF "PARK." TURNED ENGINE OFF FOR FIVE MINUTES AND TURNED BACK ON. WAS ABLE TO MOVE INTO "DRIVE". 2 DAYS LATER CAR ALSO LURCHED, LOST POWER, JUMPED INTO "PARK"THEN STALLED. WAS ABLE TO RESTART BUT CAR WOULD NOT ACCELERATE PROPERLY. TOOK TO DEALER. HAVE NOT HEARD BACK.

Mileage: 900

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "SHIFT TO PARK" ERROR MESSAGE DISPLAYED. THE CONTACT STATED THAT THE VEHICLE LOST POWER COMPLETELY, BUT WAS ABLE TO BE RESTARTED BY SHIFTING TO PARK. IN ADDITION, ON SEVERAL OCCASIONS, THE VEHICLE HESITATED TO ACCELERATE AND LURCHED FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. HEGGS CHRYSLER IN MASA, ARIZONA REPROGRAMMED THE COMPUTER AND REPLACED THE ACCELERATOR PEDAL SENSOR, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS NOT AVAILABLE.

Mileage: 11,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER. THE CONTACT MANAGED TO DRIVE TO A FRIEND'S RESIDENCE AND CALLED SAHARA CHRYSLER IN LAS VEGAS, NV (702-479-2121). THE CONTACT WAS ADVISED TO PROCEED TO THE SHOP. THE VEHICLE SHUT DOWN EN ROUTE AND WAS TOWED TO THE DEALER. IN ADDITION, THE OIL PRESSURE INDICATOR ILLUMINATED. THE TECHNICIAN DIAGNOSED AND REPAIRED THE SERPENTINE BELT, THE PRETENSIONER BELT, AND THE SPLASH SHIELD. THE TECHNICIAN STATED THAT THE OIL PUMP PRESSURE BECAME STUCK AND CAUSED THE ENGINE TO GO INTO LIMP MODE FOR SAFETY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 30 MILES OF DRIVING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS SHUT OFF. THE CONTACT CALLED AAA ROADSIDE SERVICE AND THE VEHICLE WAS TOWED TO FALLS CHRYSLER, JEEP, DODGE IN CUYAHOGA FALLS, OH (330-923-3041). THE DEALER DIAGNOSED THAT OIL LEAKED FROM THE LEFT VALVE COVER TO THE ALTERNATOR, SERPENTINE BELT, AND THE CYLINDER HEAD COVER. THE VEHICLE WAS REPAIRED AND WAS SUCCESSFULLY TEST DRIVEN BY THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND OFFERED A REBATE. THE CONTACT DECLINED THE REBATE. THE FAILURE MILEAGE WAS 2,879.

Mileage: 2,879

VEHICLE SHUT OFF WHILE DRIVING DOWN THE ROAD. HAPPENED TWICE SINCE OWNING THE VEHICLE 7/15/17 & 9/9/17. VEHICLE DASHBOARD SAID "STOP AND SHIFT TO PARK". WE TOOK TO DEALERSHIP AND THEY SAID THEY COULDN'T REPLICATE PROGRAM.

Mileage: 500

WHILE COMING TO A STOP AT A REDLIGHT, GOING ABOUT 5 MPH, ENGINE SUDDENLY DIED. WAS BRAKING AND VEHICLE WAS ALMOST STOPPED. ENGINE QUIT AND MESSAGE ON PANEL SAID TO PUT IN PARK AND RESTART. DID SO AND NO FURTHER INCIDENT. MILEAGE - 14,000. WEATHER - SUNNY, TEMP 55F. HAD 5 PASSENGERS IN VAN.

Mileage: 14,000

CAR SHUT OFF DURING DRIVING AND TOLD ME TO SHIFT INTO PARK AND THEN RESTARTED AND TOOK OFF FAST FOR A FEW FEET

Mileage: 11,328

THE VEHICLE STALLED WHILE STOPPED AT A TRAFFIC LIGHT AT A BUSY INTERSECTION. THE START BUTTON CONTINUED TO DISPLAY "RUN" AND THE VEHICLE WAS IN DRIVE. AFTER SHUTTING THE VEHICLE OFF, IT TOOK MULTIPLE ATTEMPTS AT RESTARTING THE VEHICLE FOR IT TO RESUME OPERATING.

Mileage: 6,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY AT (352) 353-0704 (12020 US-301, DADE CITY, FL 33525), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. *TT *JS CONSUMER STATED STALLED TWICE WHILE DRIVING AND STALLED THREE TIMES WHILE DRIVING. UPDATED 8/14/18*JB

Mileage: 26,000

CAR, WITH NO WARNING, LOST ALL ACCELERATION WHILE DRIVING APPROXIMATELY 35 MPH AND FLASHED SEVERAL WARNING LIGHTS ON DASHBOARD INCLUDING ELECTRONIC STABILITY CONTROL, FORWARD COLLISION WARNING, SERVICE FORWARD COLLISION WARNING, AND ELECTRONIC PARK BRAKE FAILURE. IN ADDITION, THE SHIFTER KNOB LIGHT BLINKS AND SWITCHES TO 'P'. AT THAT POINT, I CAN ONLY DRIFT THE CAR TO A STOP. IN MY CASE I WAS ABLE TO TURN THE CAR OFF, THEN RESTART IT AND THE ISSUE DID NOT OCCUR AGAIN FOR ANOTHER 4 DAYS. AFTER 4 DAYS, THE EXACT SAME THING HAPPENED, THIS TIME WHILE I WAS STOPPED AT A RED LIGHT. TOOK THE CAR IN FOR SERVICE AND WAS TOLD THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION AND THE CAR WAS FIXED. I GOT ABOUT 1 MILE FROM THE DEALER AND THE EXACT SAME THING HAPPENED WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR. DROVE CAR BACK TO THE DEALER AND THEY HAVE THE CAR NOW AGAIN TRYING TO FIGURE OUT WHAT IS WRONG.

Mileage: 7,000

I WAS DRIVING ON THE HIGHWAY WITH CONGESTED TRAFFIC AT AROUND 10MPH. WITHOUT ANY PRIOR ALERT, THE ENGINE SHUT OFF BY ITSELF AND THE VEHICLE LOST ITS POWER. I HAD TO TURN THE TRANSMISSION TO P FROM D AND RESTART THE VEHICLE.

Mileage: 2,200

VEHICLE SHUTS OFF AT STOP LIGHTS/SIGNS.THIS HAS HAPPENED THREE TIMES WHILE STATIONARY.HAD TO PLACE TRANSMISSION IN PARK AND RESTART.

Mileage: 2,500

WHILE DRIVING WITH MY FAMILY, INCLUDING THREE SMALL CHILDREN, THE VEHICLE SHUT ITSELF OFF. NO ELECTRICAL, POWER STEERING, POWER BRAKES OR ENGINE. I WAS ABLE TO GET IT STARTED AGAIN AFTER COMING TO A STOP. AFTERWARDS THE SCREEN SAID THAT THE START/STOP SYSTEM WAS DISABLED.

Mileage: 6,900

CAR HAS STALLED NUMEROUS TIMES.....UPDATED 12/11/17 *BF *JS

Mileage: 7,000

THE ENGINE SHUTS OFF WHILE DRIVING. DISPLAY SAYS ENGINE START/STOP UNAVAILABLE. ENGINE WONT RESTART UNTIL START/STOP SYSTEM IS AVAILABLE AGAIN. ENGINE SHUTS OFF RANDOMLY, EVEN AT HIGHWAY SPEEDS. DID IT ON THE HIGHWAY, GOING DOWN CITY STREETS AT 30MPH, AND EVEN DID IT BACKING OUT OF THE DRIVEWAY.

Mileage: 200

MY PACIFICA HAS BEEN STALLING OUT WHEN I BACK OUT OR PULL FORWARD AT TIMES. SEVERAL TIMES WHEN IT HAD BEEN IDLING THE CAR SHUT OFF. THE CAR HAS STARTED UP ON IT OWN SEVERAL TIMES WITH NO ONE IN THE CAR.

Mileage: 2,000

MY PACIFICA HAS BEEN STALLING OUT WHEN I BACK OUT OR PULL FORWARD AT TIMES.. IT HAS ALSO SHUT OFF WHEN IT WAS IDLING SEVERAL TIMES. THE PACIFICA HAS ALSO STARTED UP ON ITS OWN SEVERAL TIMES WITH NO ONE IN THE CAR.

Mileage: 2,000

ON 2 DIFFERENT OCCASIONS OUR CHRYSLER PACIFICA HAS "STALLED OUT" WHILE WE WERE DRIVING. BOTH INSTANCES OCCURED WHILE WE WERE ON A HILL. THE FIRST WAS PULLING UP INTO A DRIVEWAY AFTER THE VEHICLE WAS STOPPED AND WE TRIED TO PULL FORWARD. THE SECOND HAPPENED WHEN WE WERE ON THE ROAD AT A STOP SIGN FACING UPHILL. AS WE STARTED TO TRY AND DRIVE FORWARD FROM THE STOP SIGN, THE ENGINE SHUT OFF. IN BOTH INSTANCES, THE CAR HAD TO PUT IN PARK AND RESTARTED. WE HAVE ONLY HAD THE VEHICLE A LITTLE OVER TWO MONTHSAND THERE WERE LESS THEN 2,000 MILES ON THE VEHICLE.

Mileage: 1,500

WITH ONLY 7300 MILES ON THE ODOMETER, AS OF THIS WRITING 11-21-17, MY PACIFICA HAS FAILED TO START ON 4 SEPARATE OCCASSIONS. WITH EACH EVENT, ALL THE WARNING LIGHTS ON THE MAIN AND RADIO DASH LIT UP AND FLASHED ON AND OFF. ALSO, THE WIPER BLADES CAME ON AND STAYED ON, NOT BEING ABLE TO SHUT OFF WITH THE DESIGNATED SWITCH. AS WELL, NUMEROUS "WARNING WINDOWS" POPPED UP ON THE CENTER DASH INFO SCREEN...SERVICE ELECTRONIC STABILITY, PARK BRAKE UNAVAILABLE, BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED, SERVICE TIRE PRESSURE SYSTEM, PARK SENSE UNAVAILABLE, SERVICE AIR BAG SYSTEM, WARNING BELLS CONSTANTLY CHIMING, ENTIRE DASH GOES COMPLETELY DARK AND RADIO TURNS OFF AND ON BY ITSELF. THE LAST ATTEMPT TO START, 11-20-17, AFTER NUMEROUS TIMES IN AN HOURS TIME, THE ENGINE DID START ONLY TO SHUT DOWN ALMOST IMMEDIATELY. THE VEHICLE HAS BEEN TOWED TO MY LOCAL CHRYSLER DEALERSHIP TWICE NOW AND IS STILL THERE AS OF THIS WRITING. ON THE FIRST EVENT WHEN TOWED IN, I WAS TOLD THAT A SERVICE WRITER ALSO COULD NOT ATTEMPT TO START THE VEHICLE, BUT WHEN THE SERVICE TECH TRIED, IT DID START. I WAS TOLD TO COME PICK UP MY VEHICLE THAT THERE WERE NO ERROR CODES FOUND AND MY VEHICLE WAS OPERATING NORMALLY. I REALLY DREAD THE DAY WHEN MY PACIFICA DIES WHILE DRIVING, AS THAT APPARANTLY HAS HAPPENED TO MANY DOZENS OF OTHER 2017 PACIFICAS ALREADY, PLACING THE OCCUPANTS IN EXTREME DANGER. I JUST READ AN ARTICLE IN THE NEW YORK TIMES WITH REGARDS TO THIS DANGEROUS ISSUE AND I NEAR THE POINT OF DEMANDING THAT CHRYSLER BUY BACK MY VEHICLE. I DO HAVE MULTIPLE VIDEOS TAKEN ON MY CELL PHONE BUT DO NOT HAVE THE ABILITY TO UPLOAD THEM JUST YET.

Mileage: 7,300

THE FIRST TIME I DROVE THE VEHICLE IT ALMOST STALLED MAKING A LEFT INTO ONCOMING TRAFFIC. THE AUTO START STOP WAS SHUT DOWN BY ME AT THE NEXT INTERSECTION. THEN THE START STOP LIGHT CAME ON THE WARNING SYSTEM DISPLAY. I HAVE HAD PROBLEMS WITH THE AUTO START STOP SYSTEM FROM FIRST DAY OF OWNERSHIP AND HAS BEEN TO THE DEALER 4 TIMES WITH ABOUT 350 MILES ON IT. ANOTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALER AS IT WOULD NOT START AT ALL AND THE DASH SAID SERVICE SHIFTER. I HAVE ASKED THE DEALER TO REPLACE THE CAR AND THEY SAID THEY WILL ASK CHRYSLER, AS I BOUGHT IT FOR MY WIFE AND SHE IS AFRAID TO DRIVE IT. IT IS THE TOURING L MODEL. I HAVE HAD TWO DIFFERENT LOANER PACIFICAS WITHOUT AUTO START STOP, WITH NO ISSUES. I REQUESTED THE REGIONAL REPRESENTATIVE CALL ME ABOUT THIS SAFETY ISSUE ON A SURVEY FORM BUT NO RESPONSE.

Mileage: 300

WHILE STOPPED AT A TRAFFIC LIGHT, THE ESS FEATURE OF THE VEHICLE TYPICALLY STOPS THE ENGINE TO REDUCE CO2 EMISSIONS AND SUPPOSEDLY SAVE ON GAS. AS SOON AS I RELEASE THE BRAKES, THE ENGINE RE-STARTS AND OFF I GO. HOWEVER, IN THIS INSTANCE, AFTER I LET GO OF THE BRAKES, THE VEHICLE BEGAN ROLLING BACKWARDS, WHICH CAUSED ME TO STEP ON THE BRAKES RIGHT AWAY OR I WOULD HAVE HIT THE CAR BEHIND ME. I LET GO OF THE BRAKES AGAIN, THEN THE ENGINE RESTARTED AS USUAL. THIS IS VERY CONCERNING AND A POTENTIAL SAFETY ISSUE.

Mileage: 2,100

WE HAVE HAD OUR VAN TO VANCE CDJR IN MIAMI OK. SEVERAL TIMES BEGINNING BEFORE IT HAD 1000 MILES. THE VAN NOW HAS 15000 MILES ON IT AND HAS BEEN TAKEN IN WITH NO REPAIR OTHER THAN A COMPUTER UPDATE. THE VEHICLE RANDOMLY STUDDERS ON TAKE OFF AND SOMETIMES THE THROTTLE PEDAL IS DEAD. MY WIFE WAS ALMOST HIT PULLING OUT ONTO HWY 69 WHEN THE VEHICLE JUST DECIDED IT WANTED TO STAY AT AN IDOL WHEN STEPPING ON THE THROTTLE PEDAL. THIS HAS HAPPENED SEVERAL TIMES BUT THIS WAS BY FAR THE CLOSEST CALL. MANY TIMES EVEN AT ROAD SPEED THE THROTTLE IS SIMPLY NONREACTIVE. EVERY TIME WE TAKE IT IN THEY SAY THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM OR JUST TELL US IT NEEDED A COMPUTER UPDATE, STILL WITH NO HELP.

Mileage: 900

I REPORTED THIS ISSUE TO MY DEALER 8/21/17 AND HAVE THE EMAIL CHAIN SAVED. THE DEALER COULDN'T REPLICATE THE ISSUE. WHILE DRIVING 60-70 MPH ON 5 LANE HIGHWAY, ENGINE SHUT DOWN. LUCKILY, I WAS IN THE FAR RIGHT HAND LANE AND WAS ABLE TO MUSCLE MY VEHICLE OVER TO THE BURM (THERE WAS NO POWER STEERING). MESSAGE ON DASH SAID 'SHIFT TO P TO PARK' OR SOMETHING LIKE THAT. MY VEHICLE WAS IN DRIVE AND I COULDN'T SHIFT IT TO PARK. EVENTUALLY IT BEGAN WORKING. I HAVE 6 KIDS AND DON'T FEEL SAFE DRIVING THEM IN THE VEHICLE. HAPPENED A FEW THOUSAND MILES AGO; VEHICLE CURRENTLY HAS 10,500 MILES. HASN'T HAPPENED AGAIN, BUT HAVE TO CONSIDER THE POSSIBILITY IT COULD. HAVE ALSO DEALT WITH THUMPING UNDER THE DRIVER SIDE FLOOR, A NEW PAUSE BETWEEN PARK OR REVERSE AND SHIFTING TO DRIVE, AND THE VEHICLE RECENTLY GOT STUCK IN A GEAR WHILE DRIVING. I'VE ALSO HAD THE A/C COMPRESSOR REPLACED, AMBIENT TEMPERATURE GAUGE REPLACED, DVD PLAYER REPLACED, AND AM WAITING FOR THE NEW RADIO TO ARRIVE, AMONG OTHER ISSUES. MY VEHICLE IS A LEMON IN MY OPINION.

Mileage: 4,500

DRIVING IN STOP-AND-GO TRAFFIC (CITY SIDE STREET) THE CAR COMPLETELY SHUT OFF WHEN COMING TO A STOP AT A RED LIGHT. NO ENGINE, NO ELECTRONICS, NOTHING. AT FIRST, I THOUGHT THE CAR WAS OUT OF GAS. HAD TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE TRAFFIC CONTINUED AROUND ME. AT FIRST, I THOUGHT THIS WAS A ONE-OFF PROBLEM, BUT AFTER READING A NY TIMES ARTICLE, I BECAME CONCERNED. WE HAVE ALSO HAD ELECTRICAL PROBLEMS (REAR TRUNK DOOR WILL SOMETIMES NOT OPEN, TV'S DID NOT FUNCTION FOR SOME TIME).

Mileage: 500

MY WIFE AND I WERE RETURNING FROM A TRIP TO AN APPOINTMENT AROUND 2:30 IN THE AFTERNOON. WE JUST EXITED OFF INTERSTATE 395 AND WERE MERGING INTO TRAFFIC HEADING EAST ON DUKE STREET. THE LIGHT CHANGED TO YELLOW AND REQUIRED US TO STOP MORE AGGRESSIVELY THAN I TYPICALLY WOULD. WE WERE TRAVELING IN A STRAIGHT LINE AND HAD TO DECELERATE FROM 20 MPH TO COMPLETE STOP WITHIN A MATTER OF APPROXIMATELY 10 FEET. ONCE OUR VAN CAME TO A COMPLETE STOP THE CAR SHUT OFF. I DIDN'T NOTICE ANY MESSAGE ON THE SCREEN, BUT WHEN I RELEASED THE BRAKE PEDAL, THE VEHICLE STARTED AGAIN. AFTERWARDS, I THOUGHT BACK TO THE PREVIOUS STOP AND THOUGHT I NOTICED SOME HESITATION IN ACCELERATION, BUT DIDN'T REALIZE IT UNTIL AFTERWARDS. THE CAR WAS ONLY PURCHASED A MONTH AND A HALF AGO AND WAS PURCHASED NEW. UNFORTUNATELY I DO NOT HAVE ANY PHOTO EVIDENCE OF THE CIRCUMSTANCES AND THE VEHICLE DID NOT PRESENT A CHECK ENGINE LIGHT. THE DEALER WE PURCHASED FROM STATED THEY DIDN'T KNOW WHAT WE WERE TALKING ABOUT, BUT OFFERED WE MAKE AN APPOINTMENT AND THEY WOULD CHECK THE VEHICLE.

Mileage: 73

ENGINE SHUT OFF WITHOUT WARNING WHILE DECELERATING FOR A STOP SIGN ON A SLIGHT UPHILL GRADE, A BLOCK AFTER TURNING ONTO A SIDE STREET. THERE WAS NO DRAMA; IT JUST SHUT OFF. THE INSTRUMENT CLUSTER DISPLAYED A MESSAGE WITH INSTRUCTIONS TO SHIFT TO PARK BEFORE PRESSING THE START BUTTON. THE VEHICLE WAS DRIVEN APPROXIMATELY 5 MILES OVER THE SPAN OF 10 MINUTES BEFOREHAND, AT BOTH CITY AND HIGHWAY SPEEDS. THE SPEED BEFORE BRAKING FOR THE STOP SIGN WAS UNDER 20 MPH, AS IT WAS MAYBE 100 FEET UP THE BLOCK AFTER A TURN. AFTER PUTTING THE VEHICLE IN PARK, THE ENGINE WAS ABLE TO BE RESTARTED AND THE VEHICLE DRIVEN NORMALLY, WITH NO INDICATION THAT ANYTHING HAD HAPPENED....UPDATED 11/14/17 *BF UPDATED 11/16/2017*JS

Mileage: 11,000

MY WIFE WAS DRIVING HOME FROM WORK AND SLOWING DOWN TO APPROACH A RED LIGHT. AS SHE WAS SLOWING, THE VEHICLE EXPERIENCED TOTAL SYSTEMS FAILURE. THE TOUCH SCREEN DISPLAY BECAME SCRAMBLED, STEERING WAS UNRESPONSIVE AND THE VEHICLE SLOWED TO A STOP. MY WIFE WAS UNABLE TO ACCELERATE, SHIFT GEARS OR TURN THE VEHICLE OFF. THREE POLICE OFFICERS PUSHED THE VAN INTO A NEARBY PARKING LOT. DURING THIS TIME NO ONE WAS ABLE TO TURN THE VEHICLE OFF OR SHIFT GEARS. FINALLY, THE CAR ESSENTIALLY REBOOTED ITSELF AND ALL SYSTEMS SEEMED TO RETURN TO NORMAL. THE CAR WAS TOWED TO THE DEALERSHIP ON 10-27-17, 12 DAYS AFTER PURCHASE WITH APPROXIMATELY 400 MILES. THE CAR HAS BEEN AT THE DEALERSHIP FOR 6 DAYS NOW AND NO PROBLEMS HAVE BEEN FOUND. THEY HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM AND NO ERROR CODES WERE FOUND. THIS MEANS THE CAR HAS NOW BEEN IN THE SHOP FOR 1/3 OF THE TIME THAT HAS PASSED SINCE WE FIRST DROVE OFF THE LOT. THIS FAILURE IS DISTURBINGLY SIMILAR TO NUMEROUS OTHER COMPLAINTS THAT HAVE BEEN FILED. THANK GOODNESS MY WIFE WAS SLOWING DOWN WHEN THIS HAPPENED OR IT COULD HAVE CAUSED A SERIOUS ACCIDENT AND EVEN DEATH. I REFUSE TO ALLOW MY WIFE OR CHILDREN BACK IN THIS VEHICLE WITH SOMETHING SO CATASTROPHIC HAPPENING AFTER SO FEW MILES. I HAVE OPENED A CASE WITH CHRYSLER AND WAITING FOR THEM TO GET BACK TO ME. I HOPE A FORMAL INVESTIGATION IS STARTED SOON AND CHRYSLER ACKNOWLEDGES THE ISSUE TO PROTECT THE SAFETY OF EVERYONE.

Mileage: 400

MY PACIFICA SLIPS OUT OF GEAR ANYWHERE BETWEEN 15 MPH AND 20 MPH WHILE DRIVING THROUGH THE CITY AND/OR TURNING. IT FEELS AS IF IT'S COMING OUT OF GEAR, IDLES FOR 2 SECONDS OR SOMETIMES MORE, THEN SLAMS INTO THE NEXT GEAR CAUSING IT TO FEEL AS IF I WERE REAR ENDED. COMPUTERS HAVE BEEN RESET MULTIPLE TIMES BY THE DEALERSHIP AND IT STARTS IT AGAIN AFTER 2 HOURS. THIS HAS BEEN REOCCURRING SINCE 2 MONTHS AFTER I BOUGHT THE VEHICLE.UPDATED 11/08/17 *BF UPDATED 11/13/2017*JS

Mileage: 900

VAN WAS IN DRIVE, BUT STOPPED AT AN INTERSECTION ON A CITY STREET WAITING TO TURN LEFT. WHEN LIGHT CHANGED I ATTEMPTED TO ACCELERATE AND ENGINE DID NOT ENGAGE. BLUE LIGHT ON GEAR INDICATOR STARTED FLASHING. I WAS ABLE TO PUT CAR IN PARK THEN SHIFT INTO DRIVE AGAIN, BUT THERE WAS LAG WHEN ACCELERATING. I DROVE OUT OF INTERSECTION AND INTO PARKING LOT. SHUT OFF CAR THEN RESTARTED AND DROVE IT DIRECTLY TO DEALER. STILL WAITING FOR PROBLEM TO BE ASSESSED. CHECK ENGINE LIGHT HAD COME ON ONE DAY PRIOR TO THIS INCIDENT. ..UPDATED 11/08/17 *BF UPDATED 11/13/2017*JS

Mileage: 12,990

MY WIFE WAS DRIVING THE CAR IN STOP AND GO TRAFFIC ON THE HIGHWAY WHEN IT STALLED OUT. SHE LOST ALL POWER STEERING AND POWER BRAKING. SHE HAD TO STOP THE CAR COMPLETELY AND PUT IT IN PARK BEFORE BEING ABLE TO RESTART. THE PROBLEM KEPT RECURRING AND SHE WAS ONLY ABLE TO GO A SHORT DISTANCE EACH TIME. LUCKILY SHE WAS ABLE TO NURSE THE CAR OFF THE HIGHWAY AND ONTO A SIDE STREET TO PARK IT. I WENT BACK TO THE CAR THE FOLLOWING WEEK AFTER IT WAS PARKED AND HAD THE SAME PROBLEM ONLY IT SEEMED EVEN WORSE. I WOULD START THE CAR, IT WOULD DRIVE ONLY A FEW FEET AND SHUT DOWN COMPLETELY. THIS HAPPENED REPEATEDLY (MAYBE 5 TIMES) UNTIL I DECIDED TO PARK IT AND CALL CHRYSLER. CALLED CHRYSLER AND THEY SAID IT HAD TO BE TOWED TO THE NEAREST DEALER. IT WAS PICKED UP ABOUT 3 HOURS LATER. THEY CALLED ME ABOUT 3 DAYS LATER AND TOLD ME THAT THE GAS TANK HAD BEEN OVERFILLED AND IT CAUSED SOMETHING TO MALFUNCTION. THIS SEEMS VERY HARD TO BELIEVE WOULD BE THE CAUSE OF SUCH A CATASTROPHIC FAILURE. THEY SAID THEY NEEDED TO REPLACE THE FUEL TANK. ABOUT 2 WEEKS LATER, THEY HAD REPLACED THE FUEL TANK, CANISTER, VALVE, FUEL COVER AND FUEL MODULE. I PICKED THE CAR UP AND HAD NO INCIDENTS DRIVING HOME. THAT SAID, I AM SCARED TO DRIVE THIS CAR OR PUT MY FAMILY IN THIS CAR - PARTICULARLY ON THE HIGHWAY. I WANT CHRYSLER TO BUY THIS CAR BACK FROM ME. I DON?T WANT TO BE SCARED DRIVING IT EVERY DAY...UPDATED 11/07/17 *BF UPDATED 11/13/2017*JS UPDATED 8/30/18*JB

Mileage: 5,000

MINIVAN WAS AT A STOPLIGHT AND TURNED OFF WITHOUT WARNINGS. THIS JUST HAPPENED 30 MINS AGO. VEHICLE ASKED TO BE PUT IN PARK AND HIT BRAKE TO START ENGINE. ENGINE STARTED PARKED AT NEAREST PARKING LOT AND CALLED DEALER. DEALER 2 MILES AWAY NO CODES CAME UP ON SCAN THAT WAS DONE. ..UPDATED 11/07/17 *BF UPDATED 11/09/2017*JS

Mileage: 8,543

WHILE DRIVING, THE ENGINE STOPS AND THE DASHBOARD AND SHIFTER LIGHTS START BLINKING. THE MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT GEARS" DISPLAYS ON THE DASHBOARD. THIS IS INCREDIBLY DANGEROUS AND HAS HAPPENED 3 TIMES NOW. OUR FAMILY WAS ALMOST STRUCK BY ONCOMING TRAFFIC. UPDATED 11/9/2017*JS

Mileage: 5,950

SUDDEN ENGINE FAILURE AND POWER LOSS WHILE DRIVING. ERROR MESSAGES DISPLAYED ON DASH INDICATING FAILURE OF ELECTRONIC STABILITY CONTROL AND TRANSMISSION, ALONG WITH CHECK ENGINE LIGHT. THIS ISSUE STARTED INTERMITTENTLY, BUT BECAME SO SEVERE THAT IT WOULD HAPPEN MULTIPLE TIMES IN A SHORT <10 MILE TRIP. TO RECOVER, THE CAR MUST BE STOPPED, TURNED OFF, AND THEN RESTARTED....UPDATED 11/03/17 *BF. UPDATED 11/9/2017*JS

Mileage: 7,400

MY WIFE WAS DRIVING ON A CITY HIGHWAY AT A NORMAL RATE OF SPEED DURING RUSH HOUR AND THE VEHICLE'S ENGINE SUDDENLY SHUT OFF AND THE VEHICLE ABRUPTLY SLOWED. THE DASH BOARD THEN SHOWED A MESSAGE THAT READ "SHIFT TO P TO START." THANKFULLY SHE WAS ABLE TO STEER THE CAR TO THE SHOULDER WITHOUT BEING HIT BY ANOTHER DRIVER. AS SOON AS THE CAR CAME TO A FULL STOP SHE WAS ABLE TO TURN THE ELECTRONIC SHIFTER TO PARK AND RESTART THE CAR.

Mileage: 3,800

ON 6 DIFFERENT OCCASIONS MY 2017 CHRYSLER PACIFICA HAS SHUT DOWN WHILE DRIVING. THE CAR IS IN MOTION AND THE ENGINE TURNS OFF. THE SCREEN DISPLAYS "PUT CAR IN PARK AND PRESS START BUTTON". AT THIS POINT THE CAR IS COASTING ALONG THE ROAD. YOU HAVE TO ATTEMPT TO GET OFF THE ROAD AND PUT THE CAR IN PARK TO RESTART. THE CAR DOES RESTART, BUT THIS IS HIGHLY DANGEROUS. MY VEHICLE IS CURRENTLY AT THE DEALER WHERE I AM BEING TOLD THEY ARE UNABLE TO DUPLICATE THE ISSUE. ...UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 3,500

ALL WARNING LIGHTS STARTED FLASHING ON THE DASH. ENGINE AUTOMATICALLY CUT OFF IN THE MIDDLE OF THE ROAD. STARTED UP CAR AGAIN AND DROVE FOR A MILE THEN ENGINE CUT OFF AGAIN IN THE MIDDLE OF THE ROAD. TURNED IT ON ONE MORE TIME AND IT WOULD ONLY GO ABOUT 5 MPH WITH THROTTLE ALL THE WAY DOWN. ..UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 13,000

ENGINE SHUT DOWN WITH NO WARNING AT 15,197 MILES WHILE PULLING OFF THE FREE-WAY. HAD VEHICLE SERVICED AT DEALER AND THEY REPLACED PART NUMBER 68277373AF WITH NEW PART NUMBER 68303489AM AND FLASHED NEW PART. AT 16,068 MILES ENGINE SHUT DOWN AGAIN WHILE TRAVELING DOWN CITY STREET. RETURNED TO DEALER AND WAS TOLD NO ISSUE WAS RECORDED ON THE VEHICLE MODULE OF THE SHUT DOWN. THEY KEPT IT SEVERAL DAYS AND STILL DON'T HAVE AN ANSWER AS TO WHY IT SHUT DOWN. SO FAR IT HAS ONLY SHUT DOWN WHEN I HAVE BEEN ON A CITY STREET. I'M VERY CONCERNED AS TO WHAT WILL HAPPEN IF THIS HAPPENS ON THE HIGHWAY. THE VEHICLE HAS TO BE PUT IN PARK TO RESTART. PLEASE RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED ON THE HIGHWAY. .UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 5,189

2017 PACIFICA TOURING-L ENGINE SHUTDOWN COMPLETELY WHEN DRIVING AT ABOUT 35-40 MPH ON A CITY STREET WHEN I SLOWED DOWN FROM 45 MPH. THE VAN IS LESS THAN A YEAR OLD AND HAS ABOUT 10000 MILES ON IT. SCREEN DISPLAYED MESSAGE 'SHIFT TO PARK AND RESTART VEHICLE'. I TRIED RESTARTING WITHOUT STOPPING THE CAR AS THERE WERE CARS BEHIND ME AND I SAW THE MESSAGE "TOO FAST TO SHIFT TO PARK" AND THE POWER STEERING WAS ALSO CUT OFF BECAUSE IT IS ELECTRONIC. I HAD TO PARK ON THE SHOULDER AND RESTART AFTER A COMPLETE STOP. CONTACTED MY CHRYSLER DEALER AND HE TOLD ME THAT UNLESS THERE IS A CODE NO DIAGNOSIS IS POSSIBLE. I'VE DROPPED MY CAR TODAY MORNING - NO UPDATES AS YET. UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS UPDATED 12/04/17*BF UPDATED 7/20/18*JB *TR

Mileage: 10,050

ON MULTIPLE OCCASIONS OVER THE PAST 6 MONTHS, THIS VEHICLE HAS LOST POWER, CAUSING THE DRIVER TO HAVE NO ABILITY TO STEER THE VEHICLE, ACCELERATE, OR BRAKE UNTIL IT COMES TO A COMPLETE STOP. THIS HAS HAPPENED UNDER A RANGE OF DIFFERENT CIRCUMSTANCES - WHILE DRIVING LESS THAN 15 MPH IN A PARKING LOT AND ALSO WHILE DRIVING APPROXIMATELY 25 MPH. THERE ARE NUMEROUS REPORTS OF OTHERS EXPERIENCING THE SAME SUDDEN LOSS OF POWER ON ONLINE FORUMS (E.G., PACIFICAFORUMS.COM), AND SOME OF THESE OCCURRENCES HAVE BEEN REGISTERED AT HIGHER SPEEDS. EACH TIME WE HAVE BROUGHT IT TO A CHRYSLER SERVICE CENTER, MECHANICS HAVE ADVISED THAT ALL DIAGNOSTIC TESTS DO NOT REVEAL ANY ISSUES AND EFFORTS AT DRIVING THE VEHICLE TO REPLICATE THE ISSUE SIMILARLY COME BACK NEGATIVE. ALL OTHERS WHO CLAIM TO HAVE EXPERIENCED SIMILAR PROBLEMS WITH THEIR PACIFICA HAVE REPORTED SIMILAR NEGATIVE TEST RESULTS, WITH NO REMEDIATION PROPOSED. THIS IS AN UNACCEPTABLE RISK. WE CAN BE CONTACTED AT [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR..UPDATED 10/23/17 *BF UPDATED 9/7/18*JB

Mileage: 20,000

THE CAR SHUT OFF WHILE I WAS DRIVING. I HAD TO COME TO A COMPLETE STOP AND THE PUT THE CAR IN PARK TO RESTART. LUCKILY I WAS ON A SMALL ROAD AND ONLY GOING ABOUT 15MPH. ..UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 29,300

I PURCHASED A BRAND NEW 2017 CHRYSLER PACIFICA AND WAS HAD 309 MILES ON THE CAR WHEN I HAD THIS INCIDENT. I WAS DRIVING APPROXIMATELY 65MPH IN THE LEFT MOST LANE WHEN I SUDDENLY LOST ALL POWER TO THE ENGINE, STEERING, AND BRAKES AND WAS UNABLE TO ACCELERATE OR BRAKE NORMALLY. I USED QUITE A BIT OF STRENGTH TO MANEUVER THE CAR TO THE RIGHT SHOULDER AND NEARLY WAS REAR ENDED BY A SEMI TRUCK IN DOING SO AS THERE WAS NO SHOULDER ON THE LEFT HANDS SIDE. DURING THIS TIME PERIOD, ALL OF THE LIGHTS IN THE INSTRUMENT CLUSTER WERE FLASHING VARIOUS WARNINGS AND FAILURE SYMBOLS. I WAS ABLE TO GET TO THE SHOULDER, SHUT OFF THE CAR AND RESTART IT AT WHICH POINT THE CAR WAS VIOLENTLY SHAKING AND AGAIN GIVING MANY FLASHING WARNINGS. I DROVE AT A MAX SPEED OF 16MPH TO A SAFER LOCATION OFF THE HIGHWAY AT WHICH POINT THE CAR AGAIN STALLED AND STOPPED. THE CAR WAS THEN TOWED TO THE DEALER. ..UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS

Mileage: 309

VEHICLE HAS A VIBRATION/SHUDDER THAT CHRYSLER CONSIDERS "NORMAL." HAS BEEN IN FOR SERVICE TO TWO SEPARATE DEALERSHIPS A TOTAL OF SIX TIMES, WITH NO RESOLUTION. ENGINE VIBRATION CONTINUES TO WORSEN, AND HAVE DRIVEN OTHER VEHICLES WITHOUT SIMILAR VIBRATION. OTHERS HAVE REPORTED VEHICLE WILL EVENTUALLY SHUT OFF WHILE DRIVING, RENDERING NO STEERING OR BRAKES. I DO NOT CARE TO HAVE A VEHICLE WITH MY CHILDREN IN THE CAR THAT CAN/WILL SHUT OFF WHILE DRIVING. CHRYSLER HAS BEEN ZERO HELP, AND WILL BE PURSUING BUYBACK PROCESS IMMEDIATELY...UPDATED 10/30/17*BF UPDATED 11/13/2017*JS

Mileage: 9,500

WHILE DRIVING ON A CITY STREET AT ABOUT 35MPH THE ENGINE STALLED . THE DASHBOARD ALARM WAS BEEPING AND "D" WAS FLASHING. I WAS ABLE TO PULL OVER AND STOP AND THE DASH DISPLAYED THE MESSAGE - PUT IN "P" TO START ENGINE -. CAR DID NOT START THE FIRST TIME I TRIED, THE SECOND TIME IT STARTED. THANKFUL THIS DANGEROUS INCIDENT DID NOT OCCUR WHILE IN HEAVY TRAFFIC OR ON A INTERSTATE....UPDATED 10/30/17 *BF UPDATED 11/06/2017*JS

Mileage: 1,800

MY WIFE WAS DRIVING HER CAR DROPPING OUR DAUGHTERS OFF AT SOFTBALL PRACTICE AND HER SHUT OFF WHILE SHE WAS DRIVING. SHE HAD TO QUICKLY PULL OVER AND SHIFT BACK INTO PARK TO RESTART THE CAR...UPDATED 10/30/17 *BF UPDATED 11/9/2017*JS

Mileage: 11,300

VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS

Mileage: 35,000

SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS

Mileage: 2,071

THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF

Mileage: 15,000

I WAS DRIVING THE VEHICLE AT A STEADY SPEED OF 40 MPH. THE ENGINE DIED, AND THE MESSAGE CONSOLE INDICATED THE VEHICLE MUST BE IN PARK TO START. THE GEARSHIFT WAS STILL IN DRIVE, BUT THE INDICATOR LIGHT SHOWING IT IN D WAS NOW FAST BLINKING. I PUT ON MY HAZARD LIGHTS AND COASTED AS SAFELY AS I COULD OUT OF TRAFFIC AND TO A SIDE ROAD. ONCE STOPPED, I PUT THE VEHICLE IN PARK AND STARTED IT. IT IDLED VERY ROUGHLY FOR 2-3 SECONDS AND DIED. I THEN WAITED ABOUT 10 SECONDS, STARTED IT AGAIN, AND THIS TIME IT SOUNDED TO OPERATE NORMALLY. NO ERROR INDICATORS DISPLAYED, AND THE DEALER SAID NO ERROR CODES REGISTERED. THIS SAME BEHAVIOR HAS BEEN REPORTED ON A MESSAGE FORUM BY DOZENS OF PACIFICA OWNERS. THE PROBLEM IS NOT RELIABLY REPRODUCIBLE AND PRODUCES NO SYSTEM ERRORS. A NUMBER OF REPORTS INDICATE MULTIPLE "GUESSES" FROM SERVICE TECHS AND CHRYSLER. MANY OF THOSE SAME INDIVIDUALS REPORT THE ISSUE HAPPENING AGAIN AFTERWARD. MY SERVICE TECHNICIAN CLAIMED THAT TSB 18 069 17 ADDRESSES THIS ISSUE AND FLASHED A SOFTWARE UPDATE FOR THE PCM. BECAUSE OF THE IRREGULARITY OF THE OCCURRENCE OF THE PROBLEM, I CAN'T KNOW IF IT IS RESOLVED, THOUGH IN 4 DAYS AND ABOUT 100 MILES IT HAS NOT HAPPENED YET AGAIN.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 232

WHILE STOPPED, THE VEHICLE LOST POWER AND DISPLAYED A MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT" OR SOMETHING ALONG THOSE LINES. LUCKILY THE VEHICLE WAS STOPPED AND NOT MOVING WHEN IT LOST POWER. THIS IS VERY SERIOUS BECAUSE ALL PROPULSION FROM THE VEHICLE WAS LOST. THE CAR DID RESTART AFTER IT WAS SHIFTED INTO P AND THE START BUTTON WAS PUSHED (WITH A FOOT ON THE BRAKE). CHRYSLER HAS KNOWN ABOUT THIS ISSUE FOR MONTHS NOW VIA THE ONLINE FORUM DISCUSSING THE ISSUE AND APPEARS TO BE DOING NOTHING ABOUT IT PROACTIVELY AND IS CERTAINLY NOT COMMUNICATING ABOUT THE ISSUE WITH ITS CUSTOMERS. ....UPDATED 11/03/17 *BF UPDATED 11/07/2017*JS

Mileage: 5,000

HIGHWAY SPEED, HEAVY TRAFFIC, ENGINE SUDDENLY STOPPED. WARNING SOUNDS AND LIGHTS ON DASH. LOSS OF POWER STEERING. HAD TO COME TO COMPLETE STOP IN MIDDLE OF HIGHWAY TRAFFIC, PLACE IN PARK, DEPRESS BRAKE, PUSH START BUTTON. OCCURRED JUNE 22, 2017 ABOUT 3200 MILES ON NEW VEHICLE. NO RESOLUTION FROM DEALERSHIP OR CHRYSLER. CHRYSLER INSTRUCTED DEALERSHIP TO REPORT LOANER CAR AS STOLEN. ALSO REQUESTED DATA RECORDER BE INSTALLED AND I CONTINUE TO DRIVE UNTIL OCCURS AGAIN. I REFUSED TO PLACE MY FAMILY AT RISK. HAVE SINCE PURCHASED OTHER BRAND REPLACEMENT VEHICLE AND AM TRYING TO ARRANGE BUY-BACK...UPDATED 11/07/17 *BF UPDATED 11/09/2017*JS

Mileage: 3,200

CAR SHUT DOWN WHILE IN DRIVE, 5300 CURRENT MILES. I WAS DRIVING IN HEAVY TRAFFIC IN NYC AND CAR SHUT DOWN, EARLIER IN THE DAY I WAS AT A DEALERSHIP IN SAFFORD VA AND THEY PERFORMED SOFTWARE UPDATES BECAUSE THE DAY BEFORE IN FLORIDA WINDOWS OPENED AND CLOSED ON THEIR OWN IN THE FRONT PASSENGER SIDE, CLUSTER PANEL WENT ON AND OFF AND BATTERY LIGHT CAME ON. BATTERY MAINTAINED ITS 14 AMP CHARGE FOR THE NEXT 90 MILES I NEEDED TO REACH AUTOTRAIN IN SANFORD FLORIDA. I IMMIEDIATELY WENT TO SERVICE IN SAFFORD VIRGINIA AND THEY SAID IT WAS AN UP[DATE ISSUE. DROVE THE NEXT 260 MILES WITH NO ISSUE UNTIL IT SHUT OFF????..UPDATED 11/07/17 *BF UPDATED 11/9/2017*JS

Mileage: 5,300

I WAS DRIVING ON A HIGHWAY (WITH MY KIDS IN THE BACKSEATS) AND SUDDENLY (FOR NO REASON) THE VEHICLE LOST ALL ELECTRICITY (INCLUDING, POWER STEERING, ENGINE, HEADLIGHTS, DASHBOARD LIGHTING). THE DASHBOARD ONLY SAID "PUT CAR INTO PARK AND RESTART." THANKFULLY, I WAS ABLE TO PULL OVER PARTIALLY ONTO THE SIDE AND RESTART THE CAR AFTER IT WAS IN PARK. (THIS HAPPENED A SECOND TIME A FEW MINUTES LATER BUT IN THAT CASE THE ELECTRICITY CAME BACK ON ITSELF AFTER A FEW MOMENTS.) THIS WAS A SCARY AND DANGEROUS EXPERIENCE.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE "SHIFT INTO PARK AND RESTART VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PARKWAY CHRYSLER DODGE JEEP RAM LOCATED AT 21560 HALL RD CLINTON TOWNSHIP, MI 48038), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,900. ...UPDATED 11/13/2017 *BF UPDATED 11/16/2017*JS

Mileage: 8,900

THE VAN HAS LESS THAN 200 MILES IN IT WHEN IT STATED STALLING. IT NOW HAS 205 MILES, AND IT HAS STALLED(ENGINE STOPPED) 5 TIMES ALREADY. THIS OCCURED WHEN DECELERATING OR WHEN FULLY STOPPED WITH THE GEARS STILL IN DRIVE. THE ENGINE WILL STOP AND A MESSAGE ON THE DASHBOARD TO PUT THE VEHICLE IN PARK TO START WILL APPEAR. RESTARTING THE ENGINE IS NORMAL WITH NO ISSUES....UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS

Mileage: 170

THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS

Mileage: 7,000

WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 1,200

LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 1,512

VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 7,500

WHILE DRIVING AT 45 MPH, VEHICLE SHUTS OFF WITHOUT WARNING. VERY DANGEROUS AS THE CAR NEEDS TO COME TO A STOP TO RESTART. I WAS MERGING ONTO A HIGHWAY WHICH MADE MATTERS WORSE. VAN DID A SIMILAR THING EARLIER IN THE DAYBUT I WAS IN PARK. JUST SHUT OFF, NO WARNING. AT DEALERSHIP NOW.

Mileage: 5,700

PURCHASED A BRAND NEW CHRYSLER PACIFICA VEHICLE 3 WKS AGO ON MAY 18 2017. WE HEADED OUT ON VACATION ON THE 20TH OF MAY. MAY 21 WAS THE FIRST INCIDENT ON THE INTERSTATE IN CHICAGO WE STALLED IN THE MIDDLE OF TRAFFIC FOR APPROXIMATELY 10 MINUTES. MAY 27 WE PULLED UP TO A STOPLIGHT AND THE ENGINE STALLED OUT ON US THAT LASTED APPROXIMATELY 3 MINUTES, THE SAME DAY AT A TOLLBOOTH WE STALLED OUT WHICH LASTED ABOUT 25 MINUTES BEFORE THE CAR WOULD START AGAIN WE ENDED UP CALLING FOR A TOWING SERVICE BUT THE CAR WE STARTED AND WE CANCELED THE TOW SERVICE. MAY 30 WE LEFT THE GROCERY STORE THE SCREEN SWITCH TO THE APP PAGE AND WOULD NOT SWITCH BACK, THE BRAKES LOCKED AND WE LOST ENGINE POWER. THAT LASTED 20 MINS BEFORE CAR WOULD START. JUNE 7 CAR WOULD NOT START AFTER COMING OUT OF THE GROCERY STORE WAITED 20 MINUTES THEN TRIED AGAIN CAR STARTED 30 SECONDS AFTER THE IGNITION BUTTON HAS BEEN PRESSED BY ITSELF. JUNE 11 CAR STALLED OUT PULLING INTO THE DRIVEWAY. TOOK LESS THEN A MINUTE TO RESTART THIS TIME. WE HAVE TAKEN THE CAR INTO THE DEALER AND THE COULD FIND NOTHING AND COULD NOT REPLICATE. WE NOW HAVE TO DRIVE BACK FROM PA TO ND WITH A VEHICLE I AM AFRAID TO DRIVE WITH 6 KIDS. I AM SO UPSET AND DISAPPOINTED IN THIS CHRYSLER PRODUCT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 800

THE FIRST PROBLEM WAS THAT THE CAR SHUDDERED AND MADE LOUD "CLUNKING" NOISES WHEN SHIFTING GEARS. IT WOULD OFTEN QUIT RUNNING WHEN AT LOW SPEEDS AS IN PARKING LOTS. WHILE AT HIGH SPEEDS ON THE INTERSTATE CAR JUST DIDN'T FEEL "RIGHT." WANTED TO QUIT. TOOK IT IN THE FIRST TIME AND THEY REPROGRAMMED THE TRANSMISSION WHICH SEEMED TO HELP FOR A SHORT WHILE. THEN, IT STARTED ACTING UP AGAIN AND WHEN RETURNING TO THE DEALER THIS TIME THEY ADVISED A LUBRICANT WAS NEEDED. NOT SURE WHAT OR WHERE THIS WAS APPLIED.

Mileage: 3,900

VEHICLE CUTOFF WHILE DRIVING AND THEN HAD TO BE PUT IN PARK TO BE RESTARTED SINCE IT IS A PUSH TO START. WHEN PUT IN DRIVE THE VEHICLE JOLTED HARSHLY AND MADE A DINGING SOUND. ..UPDATED 07/20/17 *BF *CN

Mileage: 10,792

VEHICLE STOP RUNNING RANDOMLY. STOPPED RUNNING WHILE ON ROAD. HOW TO COMPLETELY STOP PUT IN PARK TO RESTART PERIOD SAFETY ISSUE BIG TIME

WHILE DRIVING ON A BUSY STREET, MY 2017 CHRYSLER PACIFICA SUDDENLY LOST THE ABILITY TO ACCELERATE. I WAS IN AN INTERSECTION PUMPING THE GAS PEDAL WITH NOTHING HAPPENING. THE WARNING MESSAGE ON THE DASH READ "SHIFT VEHICLE TO PARK" (OR SIMILAR). I COASTED TO A STOP WITH CARS NEARLY MISSING ME, SHIFTED TO PARK, TURNED THE CAR OFF, THEN TURNED IT BACK ON, SHIFTED TO DRIVE AND PULLED DIRECTLY INTO A PARKING LOT. I CALLED CHRYSLER ROADSIDE AND WAS TOWED TO THE DEALERSHIP WHERE MY CAR IS NOW. ACCORDING TO WHAT I'M SEEING ON CHRYSLER FORUMS, THIS IS BEGINNING TO HAPPEN ACROSS THE COUNTRY & CHRYSLER IS NOT ADDRESSING THIS EXTREMELY SERIOUS SITUATION. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO A RESPONSE.

Mileage: 4,500

I WAS TURNING INTO A PARKING LOT AND MY 2017 CHRYSLER PACIFICA SUDDENLY TURNED OFF. THE DISPLAY SAID SOMETHING ALONG THE LINE OF "CAR MUST BE IN PARK." I HAD TO PUT MY CAR BACK IN PARK AND RESTART THE ENGINE. I WAS ALMOST REAR ENDED BY ANOTHER CAR WHO WAS NOT EXPECTING ME TO STOP. NOW THAT I AM RESEARCHING THIS ISSUE, I'M FINDING THAT SEVERAL OTHER PEOPLE HAVE HAD THIS ISSUE AND CHRYSLER HAS NO IDEA WHY IT'S HAPPENING. I AM TERRIFIED TO DRIVE MY CAR NOW. WHAT IF THIS HAPPENS ON THE EXPRESS WAY TRAVELING AT HIGH SPEEDS OR WHILE DRIVING THROUGH THE MOUNTAINS? ..UPDATED 07/20/17 *BF *CN

Mileage: 7,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000