2017 CHRYSLER PACIFICA Power Train Problems

Vehicle was purchased with 95,xxx miles. Within 10 days sporadic transmission jerks and stalls started. Taken to repair facility 3 times over next 2 months with no issues found. During long distance trip transmission felt rough and sluggish. Transmission was serviced. Engine light on. Repair facility replaced all spark plugs, coil packs and cleared codes. 2 weeks later light came back on. Transmission still not functioning properly. Repair facility called Chrysler specialist technician in and no issues found. Engine codes cleared. Engine light came on next day. Repeatedly faulting for cam response slow. Repair facility replaced lifters and rockers in cylinder 6. All cam sensors and solenoids replaced. Engine light stayed off for 3 weeks. A RECORD. Light back on but no issues found during 3 hour test scan. Transmission still shutters, jerks and stalls. Total “repairs” $68xx.xx and over 28 days out of service. Vehicle now has 128,xxx miles and is barely drivable.

I am reporting a serious safety issue with my 2017 Chrysler Pacifica, purchased in February 2024. The vehicle experiences repeated drivetrain shutdowns and unsafe operation due to confirmed failures in the transmission control module and valve body, diagnosed by Chrysler Dodge Jeep in North Las Vegas, Nevada. These malfunctions prevent proper gear engagement while driving, creating a significant risk to myself, my five children, and others on the road. Multiple dashboard warnings—including “Service Electronic Stability Control,” “Park Sense Unavailable,” “Park Brake Temporarily Unavailable,” “Blindspot Alert Temporarily Unavailable,” “Service Trance Stop Safety Shut Off Engine to Engage Park,” and “Accessible Cruise Control Unavailable”—have appeared intermittently since purchase. Dealer inspections and diagnostic reports confirm the problem, but repair costs exceed the vehicle’s value, leaving the issue unresolved. This ongoing safety hazard requires immediate investigation to prevent potential harm to passengers and other drivers.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving 60 MPH, the message “Service Rack and Pinion Gears” was displayed. The contact stated that it was difficult to turn the steering wheel to the left or right. The contact was able to drive the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and replaced the rack and pinion gears and the steering module. The vehicle was repaired; however, after the repair to the steering, the contact experienced a failure with the transmission. The contact stated that while stopped at traffic signals, after depressing the accelerator pedal, the vehicle failed to respond. The contact stated that several unknown warning lights were illuminated. The contact stated that the engine was running but was vibrating roughly, and then the vehicle jolted forward. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact stated that during another failure, while the engine was running, the vehicle failed to respond as needed. The vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the transmission control module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the same dealer who diagnosed the vehicle and determined that the shifter module needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the contact had the vehicle towed to the same dealer. The dealer had the vehicle for several days and called the contact to pick up the vehicle, and informed the contact that the vehicle was repaired. The contact stated that the vehicle had failed again, and the vehicle was no longer able to start the vehicle. The manufacturer was not informed of the failure. The failure mileage was 184,136.

Mileage: 184,136

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

I had the recall for 73B performed in mid October to my 2017 EV/Hybrid Pacifica- 2017 and only 67K miles. No issues before. Since the recall service I’ve brought it in twice with the same problems stating Hybrid Battery needs conditioning/service. I suspect it’s the recall update that has caused all types of issues. I did go to auto zone before I brought the vehicle in just this Monday to get the codes. U0412, P1A29, P0A7F- invalid Data received from Battery energy control Module A - Lost communication with Hybrid Battery Pack Sensor Module- A Deterioration. If you google 73B recall service problems on Chrysler Pacifica - the following appears: Failure to charge and engine light: Some owners have reported that the vehicle no longer charges after the recall service and has a check engine light, with error codes like P0A0A (High Voltage System Interlock Circuit) and P0A7F (Hybrid/EV Battery Pack Deterioration), says Reddit users. Intermittent check engine light: Other owners have noted the check engine light comes on intermittently after the recall service, sometimes disappearing on its own. Battery concerns: Some owners who already had issues with the battery before the recall now report that the recall service did not resolve their problems, and a new, more significant battery issue may have developed. It appears that the issue with the Hybrid battery is not being resolved and the service recall for 73B amplifies issues for the Hybrid Pacifica Models. It may be a ploy from Chrysler for owners to get “rid,” of our vans. I’m contacting the lawyers of the class action lawsuit with this information. It’s so unreasonable for Chrysler to do this and not offer further support. The time, stress, anxiety and loss of a proper running vehicle has really impacted my family.

My 2017 Chrysler Pacifica Touring-L has suffered repeated and dangerous electrical failures since purchase. Shortly after buying it from AutoNation Chrysler Dodge Jeep RAM in Valencia, CA, I had to return it twice for electrical repairs that kept it in service several weeks under warranty. About two years later, while still under extended warranty, the engine underwent a complete rebuild for multiple-cylinder misfire codes that were likely caused by intermittent CAN-bus voltage loss rather than a mechanical defect. Over the past nine months, the vehicle has again developed severe electrical faults while driving: sudden loss of power steering assist, all dashboard lights illuminating, windshield wipers activating spontaneously, and the engine failing to shut off using the Start/Stop button. The vehicle has also stalled without warning while driving in traffic or idling at red lights, restarting only after 5–10 minutes and blocking traffic lanes, placing me and surrounding drivers at significant risk. Two major repairs in the last two weeks failed to resolve the defects: (1) repair of the CAN-bus system after the vehicle would not start and acted erratically while driving, and a week later (2) replacement of the brake-booster vacuum pump, which was shorted internally and caused CAN-bus shutdown, complete steering loss, sudden braking, and no engine power. The vehicle is currently at Dependable Chrysler Dodge Jeep Ram, Canoga Park, CA, awaiting further diagnosis despite repeated repair attempts. These symptoms match Chrysler TSBs 08-007-17 and 08-033-21 concerning Body Control Module water intrusion and communication faults. This ongoing electrical defect has caused steering loss, random stalling, ignition failure, and unpredictable vehicle behavior—issues widely reported by Pacifica owners. It poses a serious safety hazard and warrants immediate investigation and recall.

This van has a factory defect of the engine. These engines have known issues with blowing head gaskets and Chrysler doesn't seem to care. There are hundreds and hundreds of reports of this issue and these are just the people online talking about it. I am sure there are thousands more. https://www.pacificaforums.com/threads/2017-pacifica-engine-failure-owners-list.52928/page-19?post_id=723158&nested_view=1#post-723158

Backup camera - blue screen or black screen. This has been reported several times and was recalled for the 2021-2023 Pacifica. This is dangerous. The transmission jerks really hard between 2-3 great which has also been reported as a normal occurrence that Chrysler has not addresses.

The van have issues with a head gasket, Chrysler is aware yet the dealers keep selling the van with this known problems, I reached out to Chrysler and they said they cannot help. I had the van less than a year and I had the van serviced multiple times. Im attaching this link to show you guys that there ia a lot of people having the same problem, everything starts with the smell of the coolant then the misfire PO201, po301, then after taking it it was po305 and po205, https://youtu.be/sUfTxNBkRLU?si=JoLL29t6YbHZIiVg they speak on the video how they replaced the apparently bad part then the codes come back. I had this vehicle less than a year and I had so many issues, in my search I found this happening to multiple pacifica owners. vehicle starts misfiring creating a real possibility of having an accident as the car speed had to be reduced, specially if we are on the highway.

The transmission in our 2017 Chrysler Pacifica has had issues with slipping, or not engaging as well as violent, hard gear shifts for at least the last 40K miles. We have taken it to the dealership several times, but the dealership said they drove the van and could not replicate the issues. It is important to note that the issues are intermittent and there is no obvious reason why it happens sometimes and not others. There have been countless instances where the van starts rolling forward from a stop and effectively slips into a neutral position before hard shifting back into gear and moving forward. Sometimes when pressing the accelerator at a dead stop the engine revs up before the transmission engages and starts to move forward. Both of these issues create serious risk of being in the middle of an intersection when this happens as the slipping is most often when attempting to accelerate from a dead stop. The hard shifts are very abrupt and startling when they occur. There does not seem to be a certain speed or gear that is more or less likely to trigger the violent shifts but they are occurring more and more often as time goes by. There have been a handful of instances where the transmission shifted gears and initiated a shudder that went away upon the next upshift in gears.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted into park, and the service shifter error message was displayed. In addition, the contact stated that the odometer reading was incorrect. The contact stated that the odometer reading showed more mileage than the actual trip mileage. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure was persistent. In addition, the contact stated that the failure almost caused a crash while children were seated in the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. Additionally, the steering wheel seized. The message “No Letter D” or “P for Park”, was displayed and flashing on the instrument panel. The contact was able to coast to the side of the road. After several minutes, the contact was able to restart the vehicle to continue driving. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 128,000.

Mileage: 128,000

The contact owns a 2017 Chrysler Pacifica. The contact stated that while turning to the left or the right, the vehicle hesitated while accelerating, causing the vehicle to unexpectedly decelerate. The contact stated that the failure had occurred on several occasions while turning into a busy intersection. The contact was concerned that the failure might cause a crash. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not yet contacted. The failure mileage was 40,000.

Mileage: 40,000

I took my vehicle to the Chrysler dealership to have it check out because I noticed a hard shift when taking off when accelerating in first gear but they told me they couldn’t duplicate the issues because their wasn’t a check engine light on I’ve explained to them what I was feeling so they had me drive the vehicle with one of their technician and he seen exactly what I was talking about but they did nothing they told me when the check engine light come on in there a code they can read then they can see about fixing it this was back in 2020 and 2021 now the vehicle is starting to feel like it slipping worse in first gear and it has this suction noise in when is does shift hard it throws you and the passengers forward and the van only has 42,000 miles on it

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the transmission slammed into gear while shifting. No warning lights were illuminated. The contact stated that the steering wheel pulled to the left while the contact was attempting to go to the right. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

Engine ticking,blind spot not working

The contact owns a 2017 Chrysler Pacifica. The contact stated that while his wife was attempting to park the vehicle with the brake pedal depressed, the engine unexpectedly began to rev. The vehicle then accelerated inadvertently, resulting in a collision with a pole in front of the parking space. There was no damage to the pole. The air bags did not deploy. The vehicle was towed to a collision center, and the insurance company declared it a total loss. No police report was filed. No injuries were sustained. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.

Mileage: 76,000

Transmission will have a very severe jerk when starting out, usually at low speeds, causing the driver to temporarily lose control and distract them from driving. This appears to be a very common issue on the recent model Pacifica that uses the ZF transmission. There is a serious disagreement about the servicing interval of the oil in the transmissions. Chrysler states that it is a "Lifetime" oil and does not require changing. The transmission manufacturer ZF, states on their website that it must be changed at 100,000 Km. Some Chrysler dealers say it needs periodic changing, while others say it never needs changing. The impact of this is that a significant number of transmissions are failing. When these are in warranty, they are replaced by the dealer, but those out of warranty result in a major expense to the owners, even though the owners are following the auto manufacturer's recommendations. Owners need clarification of this, and if the servicing recommendations for the ZF transmissions are in error and result in a transmission failure, the auto manufacturer should bear some responsibility. A quick scan of the Chrysler Pacifica online groups will show numerous cases such as this,

When driving van will jerk or bang like slipping in gear, feels like possible being hit from behind, we have tried the adaptive learning reset several times, we had just purchased this less than 2 months ago with about 4800 miles in it. Feels dangerous to drive, especially with kids. We are scared to even try the cruise control. We heard and read online many whey same issues, with warranty and having there vans in dealership on several events, having reset in software upgrades, transmission replacement with only the problem to return. Please fix this, this one of my vehicles that unfortunately I have to drive because it's my only vehicle. This problem happens at lest everytime I'm driving daily, it started maybe a few weeks ago from the time this has been written.

Engine lost power and shut down and would not restart. Engine has had continued issues for close to a year.

Although no active recalls are on the now. While driving the transmission changes hard. It makes a loud noise and jerks randomly. I’m concerned it wasn’t fixed during recall. I recently purchased this vehicle used. Do I have any recourse?

My 2017 Chrysler Pacifica hybrid has been at the Chrysler dealership since December 5th of 2024 for recall 73b and dtc p0c78 The dealership attempted to perform recall 73B but unfortunately were not able to because the hybrid battery would not accept a charge.(During the recall you have to fully charge the battery and then discharge it to test the battery) The dealership has gone back and forth with the recall team and a Chrysler engineer they finally gave me the news today that they will not be covering the battery, even though the battery is to be replaced if the battery is seen to be faulty they want to charge me $24,000 to replace the battery, I truly feel like Chrysler is not wanting to honor the recall and do what they should by replacing the battery I have spent thousands of dollars on this vehicle with parts that Chrysler had said the vehicle needed and Bill Luke Chrysler dealership installed. The last contact I had with the bill Luke was they said that the regional rep will not approve a battery replacement, I feel the vehicle should get a hybrid battery replaced under the recall due to the circumstances. The vehicle does not run or drive or start. I have attached all the emails that I have and receipts are in the emails for the module that they told me I needed to replace before they could complete the recall.

Hi! This vehicle stopped twice in the middle of a road on its own. Vehicle was driving fine and the next second it slowed down and wouldn’t accelerate as I would push the gas pedal. It’s as if the engine shut down due to the car signals not transmitting correctly. The screen started blinking on and off giving me warnings and one of them said “Service Shifter!” My safety and my children’s safety was put at risk because anyone could’ve hit us from behind as the car started decelerating on the road with oncoming traffic. I towed the car to a mechanic as the car does not run properly while being driven, and the mechanic said it has multiple electrical issues and multiple leaks. The vehicle was inspected by my own mechanic, as the dealer also inspected it and they tried to connect the scanner to turn off the engine light and get me to drive off. They have refused help and I truly believe they knew this car was a safety hazard. After leaving the dealer, 4 minutes into driving the car started slowing down and I was able to make it into the parking lot, but got stranded in the middle of the street where opposite traffic comes into. I bought the car 03/01/2025. The check engine light turned on 2 weeks in. The battery seemed to be drained 2 weeks in but it did not need cables or recharge, it’s as if the battery loses connection. Then at the one month mark it started having those issues, no warning until it completely stopped on the road. When it stopped on the road, that’s when the screen started going off with multiple warnings.

Power steering module malfunctioned when taking kids to school. Auto repair shop confirmed.

We are the original owners of this vehicle, which has been consistently and properly maintained. Recently, the vehicle stalled unexpectedly in the middle of the highway and would not restart, creating a significant safety hazard. The check engine light illuminated, and the vehicle could not be shifted into neutral, preventing it from being safely moved out of traffic. After the vehicle was towed to the dealership, we were informed that the starter had failed due to coolant leakage from a compromised head gasket. This coolant intrusion damaged the starter, rendering it inoperable. The dealership advised that while the starter could be replaced, it would likely fail again unless the underlying head gasket issue is addressed. We have since learned that this is a known and recurring issue with certain Chrysler models. Unfortunately, Chrysler has not issued a recall, nor have they provided vehicle owners with any formal notification or long-term solution to this potentially dangerous defect.

-Stalled while driving -Loud clanking upon start -No diagnostic info was accessible -Replaced Cadillac converter, was glowing red -Once replaced still hot, 10,000-20,000 degrees -

Had to have PLASTIC oil filter housing and Oil cooler replaced due to warping from the engine heat and leaking into engine bay causing a burning oil smell throughout the entire vehicle. Was replaced by Meineke car care with an aftermarket Aluminum constructed part. Constantly having transmission issues since the vehicle hit 70,000 miles. Now at 139,000. Fluid flush and fill done and transmission fluid was ridiculously thin and dirty despite it being known as a SEALED transmission and being told by Chrysler that no fluid changes should ever need to be done for the transmission. Seems as though the transmission may be slipping, and is shifting very hard after having the fluid changed.

Unknown

The transmission shifts very hard, it causes the vehicle to jump forward and feels like you have been hit by another car. There is not one specific incident it happens frequently

Misfire cylinder 3 caused by head gasket failure. Known issue in Chrysler Penstar engines and they are not taking responsibility. Could have been stranded in middle of highway if I didn't get off the road

Check engine light. Cylinoid misfire reported, #3. Replaced. Check engine light reappeared. Coolant leak. Coolant checked with die solution to check combustion mixture. Tested positive. Head gasket leaks diagnosed. Possible head gasket crack. Vehicle was unsafe to family driving as failure could occur on highway. Family member had to pull over on side of road to prevent overheating.

The incident first occurred in our 2017 Chrysler Pacifica while my wife was driving our Kindergartener to school. The vehicle stalled in high flow traffic almost causing her to get rear ended. Dash said to shift to park and turn van off. Was unable to get it restarted and had traffic blocked in the left lane for almost an hour waiting on a tow truck. Took it to the dealership and they told her it was a bad battery. Paid almost $400 to replace the battery, and today (11/16/2024) it just did it again while pulling into a gas station, still halfway in the road. Van said “shift to park to start engine.” Shifted and engine shut off but was able to restart it this time. Was unable to move shifter dial and sudden loss of power almost caused 2 wrecks so far within 2 months of each incident. Each time we were told there’s nothing wrong and that the recall that was causing this issue was already fixed. This needs to get dealt with before someone gets seriously injured.

44,000 miles- engine shake and check engine light on. Dealership changed spark plugs as the issue. Spark plugs not even recommended to change till 100K miles Spring 2024- Active shutter grill replaced Fall 2024 92,000 miles- code Misfire Cyl 3 replaced spark plug and coil. Code came back a few days later. took to Dealership and head (Cyl 1,3,5) replaced. Dealership advised that they repair many engine heads

The contact owns a 2017 Chrysler Pacifica. The contact stated the gear shift was in reverse however the vehicle went forward independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

Shifter assembly. Turned on Pacifica engine. The battery was also reading 14.2 and normally it's at 13. The steering wheel button light was on, and it turned on by itself. The shifter assembly light was off and wouldn't allow to go into gear. The check engine light turned on and the service shifter was on the screen. When I pushed the button to turn off the steering wheel button the engine started to vigorously rattle and the rpms were jumping all around. Towed it to dealership and they said the shifter assembly is failing but hasn't completely failed. This issue has happened 3 times.

Minivan was performing normally, then at a signal light after 14 min of driving on the hwy, the car stalled at a major intersection. Multiple attempts were made to restart but gear selector was locked in drive. The knob would not turn (locked). Multiple Error messages were displayed on central gauges and tow truck had to be called, since car was blocking freeway lane crossing. The car did restart eventually but gear selector still locked and minivan is not operational.

Our 2017 Pacifica has been in for diagnostic review/repair several times. While traveling between speeds of 50-70 miles per hour after a period of anywhere between 35-90 minutes when making easy right corners the steering sticks in place between 11 & 1 positions. Has been noticed on shorter distances in hotter weather than and on longer trips farther into the drive. We recently had the electronic power steering computer replaced which did not fix the problem. Currently the dealership is advising that the rack and pinion need replacing but the warranty company will not pay as they are not able to replicate the error in the presence of the warranty company inspector. Since replacing the electronic power steering was unsuccessful in correcting the problem, the warranty company is requiring the dealership to provide proof of part failure before they pay. My son turned [XXX] on [XXX] and got his drivers license. At this time we do not have $4,000 to replace the rack and pinion and the warranty company won't cover it due to dealership errors. It is my understanding there are hundreds of reported cases of this same exact issue without any recalls. We refuse to allow our [XXX] son to drive a literal death trap with known and reported steering issues to the government and manufacturer but that may not be an option for everyone. May god or whomever forgive the souls of those who wait for the death of a child or other before taking action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their OBD2 code reader, multiple codes pulled up… First thing “needing” to be replaced was the hood sensor because the display said the hood was open (even though I was simply stopped at a red light). The auto start/stop light was also coming on and staying on. The dealer said that would go away after replacing the sensor. That repair was done (I believe) in April of 2024 at the Chrysler dealer (and the auto start/stop light came back on a week later, both batteries testing fine independently of one another). Next thing “needing” to be replaced was the accelerator pedal module because my van would start shaking, not accelerate, and go into (what I now know is) limp mode with all warning lights displaying on almost every right hand turn. This absolutely puts my safety and the safety of my four children at risk when it suddenly decides to not accelerate!! That repair was done in June 2024 at the Chrysler dealer. Next thing to happen is the check engine light illuminating. We checked the coolant and it was almost empty! This should NOT be happening! We filled with coolant, but have to do this every few days now. The check engine light has come back on and is still producing many codes, the worst of which is p0303. This code has pulled up every single time we’ve had the van scanned at the dealer. The dealer has had my vehicle on MULTIPLE occasions for MULTIPLE days each time and NEVER ONCE told me the severity of this problem. Their words: We just go down the list, starting at the top. P0303 was not at the top, and now I have to pay the price for their incompetency! My van would not start and had to be towed to the dealer yesterday, 7.17.2024. I’m waiting to hear from them, but I can guarantee this is a head gasket/engine failure issue. Who can afford to just replace an engine?! This is infuriating and beyond frustrating!!

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the transmission position indicator started blinking while in drive(D), after which the vehicle lost motive power and was unable to accelerate above 40 MPH. The contact pulled over to the shoulder of the roadway and turned off the vehicle however, the failed to restart. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not yet to diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start. The contact stated that on the second attempt to start the vehicle, the brake pedal was stuck on the floorboard and failed to return to its normal position. The contact stated that the vehicle could not be jumpstarted. An independent mechanic was contacted and advised the contact to depress the brake pedal harder to start the vehicle. The contact stated that a friend assisted in depressing the brake pedal harder, and the vehicle started; however, the windshield wipers engaged independently, Additionally, the steering wheel made an abnormal sound and became difficult to turn. The contact stated upon starting the vehicle on another occasion, the rotary gear shift dial lights failed to illuminate, and the message "Service Shifter" was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 81,270.

Mileage: 81,270

Cylinder head damage at 101,000 miles. Valve guides and seals degraded to where it misfires. Problem confirmed via code scanner and leak-down test with a local mechanic.

I was pulling into a parking lot and had my foot on the gas. The gas pedal suddenly stopped allowing me to accelerate. The dashboard read "place car in park" I lost power of the vehicle. I was able to pull safely into a parking space and then I put the van in park and turned it off. I started it up and it started without issue. This was a very scary situation as I almost hit a shopping cart where I was forced to pull in as I had no power and was coasting in a parking lot full of cars.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while depressing the accelerator pedal, the vehicle would not immediately accelerate, and the transmission experienced hard shifting. The check engine warning light remained illuminated. The contact stated that later while driving at an undisclosed speed, the engine misfired. The vehicle was diagnosed, and it was determined that the transmission was faulty and engine coolant was present inside cylinders number 1,3 and 5. The vehicle was not yet repaired. Additionally, the driver’s and passenger’s side sliding doors malfunctioned and erroneously opened after being closed. The doors were reprogrammed, and the vehicle was repaired. The contact stated that after a cold start the brake pedal extended to the floor. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.

Mileage: 40,000

Blown head gasket at 64000 miles. Leaking coolant into the cylinders. Mechanic says the gasket has been repaired before.

Multiple events (over 5) have occured from December 2023 thru March 2024 involving the transmission clunk/jerk/bang with near total loss of speed when accelerating from a stop or low speed. Also several events with loss of acceleration (no reponse from the gas pedel). This happened with me turning left at a light and trying to clear an intersection. Van is available for inspection. Safety was put at risk by van stopping in moving traffic, and with being nearly rear ended several times. Also nearly being hit head on by not being able to complete the left hand turn thru the interesction timely. Vehicle has not been inspected by any dealer or law enforcement. There have never been any warning light given during these events. Dealer said by phone that without warning lights they would have nothing to trace the problem with. I have listed only the last event time below in Additional Details.

44110 miles. NO leaks, oil change every 2500 miles, all fluids are full and well maintained. Hard shift sometimes while in drive and accelerating. Engine light just came on yesterday with wife and 4 kids in vehicle, then engine light flashing. Pacifica felt sluggish and engine was rough. This happened driving on busy FREEWAY! Quickly pulled over at off ramp. Called tow and Mechanic neighbor pulled trouble code from ODB port using scanner P0306 which is engine misfire in cylinder 6. Car runs like crap and is unsafe to drive. Now need to tow to dealer for very expensive repair, just outside of 5 year warranty.

I purchased this Chrysler Pacifica from advantage auto sales in new Kensington pa. Making payments obviously but I have had nothing but issues since we got it. Now it’s up at #1 Cochran and they did a exam and they sent me a video and the transmission is bad, (which when I got the vehicle I been saying something is wrong with the transmission, took it to the garage they kept telling me to take to for now 3rd gear to be grinded out. Head gaskets went in it as well they kept it for over 2 months to not even put parts back together properly, axle is bad. Leaking oil somewhere where still , this fan flapper thingy in the front is bad and been since day 1 there is a bad sensor on it which they told me they fixed and clearly didn’t. I have had nothing but issues on this vehicle since I got it. It sees more garages than it does outside. I have 4 kids. Making a lot of trips to doctor appointments and such.. so I need a vehicle, they don’t care. I went to the dealer yesterday and they just told me to take it to another place to get the transmission rebuild or whatever but I feel that isn’t going to fix it and I’m just gonna have more issues in the long run. Can you guys help me at all ?! I need something done. My warrenty is up soon and they only cover 8,000 of the tranny and it’s a 10,000 tranny.

Hard shifting when stopping or driving at speeds under 30 mph

every time I drive my Crystler , the transmission slams while pulling hills or even on a straight stretch the transmission you can feel it almost wind up and then slam into position and it's getting more consistent as I own the vehicle.

After smelling a burning smell when driving, an independent service center diagnosed that the engine oil cooler had failed causing the engine oil and antifreeze coolant levels to drop low enough that continued driving could seize the engine. The sparkplugs were damaged and a head gasket could be required as well. If not for the burning smell, the van could have stopped suddenly in busy traffic on the highway with my kids inside. The vehicle can be inspected anytime. I have not yet contacted the manufacturer. No warning lights went on. The only indication was a burning smell that I first thought was the new rear brakes I had installed.

Engine loose power because coolant is entering the cylinders due to a defective head gasket. Failed at 110,000 miles . Need engine replacement $6000 for a used engine

The vehicle first malfunctioned 09/2022. All the signals on the dashboard came on including the wipers. Then the vehicle wouldn’t accelerate and stopped while driving in the middle of the road. I got it towed to a Chrysler dealership and they had it for 4 four months and couldn’t maintain power within the van. After 4 fours I received the van back and it was driving good. Recently, while out of town on 12/16/2023 the van began to run hot for the first time and I parked it. The next day it wouldn’t start and I got it towed to a nearby shop on 12/18/23 and I was told it was my starter. I replaced the starter and the shop said it was something with my engine due to white smoke coming out the exhaust pipes. I got it towed again to a nearby Chrysler dealership on 12/19/23 and they confirmed after doing the diagnostic, the service shop said I needed a new engine because the coolant leaked into the cylinder heads blowing the gaskets. I asked what caused this issue and they stated overheating. The vehicle has never shown signs of overheating such as smoking or the gauges going up until that night which was a brief 5 minutes because I parked the van. I have researched and seen multiple cases like mine in both circumstances with this same kind of vehicle and not1 recall has been placed. I maintenance the vehicle as required and believe this is a manufacturing issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated while accelerating from a stop sign the vehicle downshifted and idled abnormally high. The check engine warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was taken to the dealer and was diagnosed with a second gear ratio failure, and the transmission needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

Mileage: 103,000

It got a check engine light for a cylinder 3 miss fire. It has been found to be caused by a faulty head and gasket by Jamie’s Auto Service in Noblesville IN. This issue is also on many forums with tons of people suffering from this.

Transmission appears to not know what gear to go into, or misses a gear shift altogether. Creating a period of higher rpms with no power to the wheels. This is a safety concern as it has happened when pulling out into travel lanes.

Engine code for misfire fixed and still has a shake, looking like head gasket. Transmission jerks upon shifting.

Sharp jolting of the vehicle when going from second to third gear constantly

While driving vehicle, car shifted to neutral then park then neutral, while in drive moving down road. Numerous warning came on including "service shifter", check engine, front end collision sensor, abs brake sensor, along with a message to put car in park before shifting . The day before a warning of service shifter came on and the car was unable for a few minutes to shift out of park. Then the codes suddenly went off. Took it to auto zone to check codes and it said no codes were found or stored. First time was September 25, 2023. The next time when it shifted itself out of drive while driving was September 28. Drove home from getting checked for codes with nothing showing up. Drove 5 minutes on October 2, and a bunch of random codes flashed. Took to shop and they found no codes. All warnings went off. Said nothing anyone could find wrong. Said nothing showing up and was fine to drive. October 5 was driving home, 526 miles later with no warnings , and suddenly stopped driving while in motion on road. Same codes flashed. Shifter stopped working. Car wouldnt start or shift. Completely broke down. Had to be towed to dealership. They say transmission needs to be replaced and it is only 500 miles out of warranty. The same 500 miles we had to drive to get it to throw codes. Had previously taken in when I thought transmission was problem when it was dropping gears. They said software update. Continued dropping gears after they "fixed it" and when I called they said it had to relearn how I drove. Almost had 2 major accidents now when it stopped completely on its own while driving.

Diagnosed by certified dealership as having a warped cylinder head causing coolant to leak into the combustion chamber. Occurred at about 73,000 miles. Based on research I've done, this seems to be very common, yet Chrysler has neglected to do anything about it. It the problem seems to occur just after the standard warranty expires, leaving customers on the hook. It puts safety at risk because it burns coolant and releases that exhaust into the air and ruins engines.

Powertrain Stalls randomly when moving from first to second gear and when changing in and out of park. Vehicle also has loss of power and freezing electronics. The entertainment system and navigation system may stay frozen until vehicle is restarted and in some cases may not turn off even while vehicle is not in a powered state.

The check engine light came on, upon inspection at our mechanic we discovered our head gasket was blown. Searching for recalls online I found several other owners of Chrystler Pacifica that have the same issue of blown head gasket at relatively low mileage. Contacted Chrystler and there is no current recall for any of those components.

While driving, the car malfunctions stating to have the shifter serviced. All of the alerts start going off and it feels like my car isnt shifting properly. Some times when I start it, the shifter will not respond. I have taken it to be serviced and it seems to be electrical.

When moving forward after being parked, the jerks and bangs into second gear. It feels as if the car has been hit. This happens pulling away from stop lights, leaving parking lots and pulling out of my driveway.

I have a 2017 Chrysler Pacifica that keeps dying. I bought my Pacifica new from the dealer and now it has 100K on it. Since we bought it, I has a tendence to dye on us from time to time. The past 5 years we have owed it, we have been through 4 batteries. This past week, my Pacifica decided not to start. The battery was only 8 months old. We had it towed to the dealer, where they said there was a problem with the sensors in the shift knob that goes into the transmission. The mechanic said, he has see a few of the same problems with 2017-2022 Pacifica's. The dealer said I would have to take it to a transmission place to have the transmission looked at. Sees like many Pacifica have this problem with the shift knob sensors.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently downshifted and lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer, who advised the contact that the failure was known to the manufacturer and that an update was required for the transmission control module. The vehicle was not repaired. The manufacturer was notified of the failure but provide no assistance. The failure mileage was 181,000.

Mileage: 181,000

Engine temperature suddenly rose to the point where an alarm appeared on the display (no prior warning or prior instance of this). Allowed temperature to cool, drove vehicle home gently. Subsequent examination showed coolant level in reservoir below minimum with no physical evidence of leakage. Obtained correct manufacturer-specified coolant, topped up and continued to monitor. Pattern developed where the coolant level would be at minimum after approximately 200 miles of driving, vehicle appeared to be operating normally otherwise. Continued to top up coolant level as necessary, still no sign of any physical leak. Vehicle then began to produce error codes for misfire on either Cylinder 1 or Cylinder 3 - no discernible “pattern” to the codes appearing or clearing. Vehicle was subsequently examined by an independent repair facility who determined that the cylinder head for cylinders 1, 3 and 5 is warped.

Engine stalled while making a right turn with incoming traffic. It felt as if the vehicle had gone in Neutral position. The vehicle was unresponsive to the throttle until I manually put it in Low gear (L) and then back up to Dive gear. I was looking into the recall and it sounds similar to U01.

Transmission has been problematic for the past two years. We have had it checked twice but nothing can be found during the inspection. It shifts very roughly by jolting you forward when you are accelerating from a slow speed or at times when you are coasting as well with no foot on gas or break. You feel jolted as if you were rear ended by another vehicle. I was driving with my family, to include 3 young kids, on interstate I95 on 8/19/23 when the vehicle suddenly jolted 3 times and then the check engine light came on. I was not able to pull over right away, and when I tried to press the gas the engine revved high but the vehicle barely moved. After putting my hazard lights on I was eventually able to pull over and turn the engine off. After a few minutes I restarted the car, the check engine light was on. I got off the next exit and had a mechanic take a look and the P0732 code “Gear 2 Incorrect Ratio.” showed. The interstate is highly traveled and we were in very real danger. I was scared for my family's life, as well as those around us because we had NO CONTROL over how the vehicle was behaving and could not accelerate to a proper highway speed. The vehicle has now been towed to a local transmission shop. Other Pacifica's have been recalled with this error code, there is even a TSB # 21-008-21 from Mopar regarding this exact issue dated 3/12/21. Their lack of action put my family's lives at risk as we could have been hit by a tractor trailer on the 70 mph highway due to this transmission failure. I would like Chrysler to fix this!

While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.

The vehicle loss power while driving on the highway would not accelerate

The head gasket failed and coolant leaked into the cylinder. Safety wasn't necessarily put at risk because the check engine light came on before anything happened. Vehicle has been inspected and confirmed failed by independent service center.

This week was the SECOND time our van lost both low beam headlights at the same time while driving at night. Both times the dealership wanted over $500 to replace them. Our drive train will catch while driving. We took our van in for this problem and were told by the dealership that "its just the way the transmission is made" When we bought the vehicle it was two years old and had rust spots on the hood. We had it repaired. Now, two years later the same rust bubbles are starting to appear on the hood.

I was coming home from work and I was waiting to make a left turn onto a road named Vincent Rd in Orlando, FL which meant that I had to cross 3 lanes of highway. Once all traffic was clear I started crossing 3 lanes of highway and the van started making a loud grinding sound when pressing on the gas. The vehicle moved forward into the first lane of traffic and would not go anywhere from that point. I was stuck on the highway now with oncoming traffic and idiots would not stop. Of course the cars that were in the lane that I was in had no choice but the other two lanes were not stopping until somebody offered to push me across the other lanes to a parking lot. All I can say is God Bless my mailman as he is the one that actually pushed me across the highway. In my opinion, I feel that this could have been more serious. I had to have the vehicle towed to Greenway Chrysler where it was determined an axled failure on the left front wheel. Bottom line is that this situation could have been really bad but thankfully it was not. I know there have been issues with the 2017 Pacifica's over time and I believe axle failure is one of the major issues.

I was stopped at an intersection & the transmission lights went out, the knob froze & the car would not move. I was stuck there for 45 minutes before it decided to start & go into gear. The readouts on the dashboard kept flashing Service shifter,Service transmission,Service airbags, parking brake unavailable, ACC unavailable the tachometer & speedometer & heat & gas gauges were going to the top then dropping back to zero. This is not the first time the vehicle has acted up. When I have been driving on the Highway the transmission has acted as though it could not shift. I would press the gas & the tachometer would go up over 3000 but the speed would not go over 35mph. This problem has been ongoing since October 2022. Getting more frequent as time goes by. I have had it into Tacoma Dodge/Chrysler several times & they keep telling me they can’t diagnose the problem. It is unsafe to be on the road in a vehicle that can freeze up at any minute, but it is my transportation & I have appointments etc. that I must go out to.

More often than not, At roughly 17, 25, and 35 MPH, the transmission will disengage to shift, take its time to get into the gear it needs, and clicks into gear very rough. When this happens it is hard enough to slam you back into the seat, which has caused me to swerve pretty bad. I have taken it to a dealership, and they say its a known issue and the only "remedy" is to update the vehicle, but it wont actually fix it, it will keep on happening.

The car struggles to shift from 1st to 2nd due to a software issue with the 2017 Chrysler Pacifica. The software has been flashed multiple times, but the issue persists. When the vehicle struggles to shift gears, it stops accelerating and jerks into the next gear with great force. This causes the car and passengers to jolt. I have almost been hit multiple times when this happens when crossing lanes of traffic or when another car is behind me and the car suddenly jolts. This happens anywhere from a couple of times a day to a couple of times a week. The issue is more prominent around the speeds of 22 to 30.

For MANY years we've struggled with hard shifting by transmission. When brought to dealer, they couldn't find anything wrong. We also complained about a continuous ticking sound from dashboard when vehicle was turned off. It lasts for several minutes. We are now experiencing brake pedal issues where brake pedal fights against the foot when trying to push it down...and uncalled for instances of windows auto lowering. Only now am I learning that there have been several recalls for these items and we've never been informed. When looking up our VIN for recalls, the site say we have "0" unfixed recall items, even though we've never been informed of the recalls.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH and approaching a stop, the vehicle lost motive power. The contact stated that the “Shift to Park to Restart” message was displayed on the instrument panel. The contact shifted the vehicle to park and restarted the vehicle; however, the START/STOP warning light illuminated. The contact stated that the infotainment system became inoperable however, the vehicle operated as needed. The vehicle was taken to the dealer and both batteries were replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, but the cause of the failure could not be determined. The manufacturer was contacted and stated that no failure was found. The manufacturer provided no additional assistance. The failure mileage was 58,000.

Mileage: 58,000

Vehicle will stall unexpectedly while driving

Losing power like the vehicle is in limp mode. Flashes the “service lights” for multiple things including shifter, airbags, breaking system, etc. it has set the park break while in motion as well. When a computer is attached is brings up can c bus codes and implausible assisted driving codes. Also will not go into reverse when this is happening. Sometimes the shifter doesn’t work either.

When it shifts or shifts too early, it makes a loud noise from the transmission.

The van began to run rough in the mornings when I first started up. I initially thought a tire was flat. But all tires were fine. It did this several mornings but then would begin driving smoothly as normal about 2-3 minutes after the drive started. A little less than two weeks later the check engine light came on for the first time. It ran roughly but lasted a little longer; maybe 5 minutes. The check engine light would go off. It did this a couple of times. The third time, the check engine light came on and started blinking. Then maybe 20 minutes into the drive the van began to overheat. I turned on the heat and the gauge went down to normal right away and drove as usual. The check engine light stopped blinking but stayed on. No problems for the rest of the hour-long drive. The next day, the same thing happened while i was on the highway. It started overheating, but the overheating lasted longer and intensified at higher speeds, so I had to drive about 24-35 on an expressway. I took it to a Fiat Chrysler Auto/Mopar Service repair shop immediately. The manager suspected that there was a crack in the cylinder and coolant was leaking into possibly the engine or somewhere else. They said they've seen this same crack, in the same location on many other Chrysler Pacificas. They took pictures (see attached) and sent it to FCA/Mopar. It took several weeks for an FCA/Mopar Inspector to come out. But once they did, they confirmed a crack and the van required a new engine. I'm told this engine is on backorder and it will take months before I can get a new one. I've read many stories online of other people having similar issues. The fact that this engine is on backorder for months is telling. The company Chrysler Customer Care/Mopar/Stellantis has not been helpful in providing useful timelines throughout this repair process. In addition to the above issue, I've also had to replace both main (2x) & aux batteries and experienced problems with sliding doors failing to open.

Since buying our Pacifica it would shift really hard and shake the car. Upon taking it into the dealer they said it was a common problem and there’s nothing they could do for it. Now, with only 64,000 we have a broken head gasket. There are many complaints of this online right around this mileage and it should definitely be recalled.

I bought this Pacifica used 2 months ago and was told there were no issues with it by Carvana. During this time frame I have taken it to 2 mechanics to have it looked at for running rough. Was told it was my fuel sensor needing replaced. We tried replacing that and less than a week later my transmission is now saying Gear 2 incorrect ratio. I have put approximately 6000 miles on it in a 2 month period. The vehicle only has 61050 miles on it. The transmission acts like it is slipping when I’m trying to drive it or other times it will jerk really bad which was mentioned to both mechanics when they looked at it.

Purchased from Mt. Ephraim Dodge in Mt Ephraim NJ on Dec 14, 2021. Have try to get them to look at engine/transmission problem at least 7 times always with a can't find the problem, No updates , No help today , Transmission guy out sick, transmission guy Quit.!!! Car bucks and jolts with NO warning engine races , Tach goes up to 3-4 K RPM. This saturday was the worst ever . The ar violently bucked and banged the engine reved up and Stoped moving in traffic. I let it coast to the sde of the road and shut it off. After about 5 mins i restarted the car and the check engine light came on but the engine only raced in Drive not moving forward. I manually swiched the control to (L ) low and was able to get it home at about 5 MPH

This van has had a problem with shifting at low speeds since it was new but has been getting worse. When accelerating and especially under a load or heavy acceleration 4th into 5th??, it will suddenly jerk. I had recently experienced a heavy jerk and it felt like I lost my rear axle. I also experience heavier jerks when going down hilI and coasting. In all instances it occurs when starting from stop. It started around once/twice a week and now it happens 15-20 times a week. I currently have 96k miles on it. I am fearful this may end up being a catastrophic failure so I am no longer ignoring it and have scheduled a service appointment. I've asked at previous service trips about there being a recall but there have been none. I also do not see any indicator lights when this occurs.

This van has had a bad problem with shifting at low speeds since it was new but getting worse and worse by the day. Dealers do not know what is wrong with it. When accelerating it will miss gears and suddenly catch and jolt the vehicle forward. When that happens there is a really loud bang from the transmission. It feels like someone rear ended me going 30 mph. Sometimes the check engine light comes on and then goes off. Other times it doesn't. This has almost caused numerous accidents as it is completely unexpected as to when and where it happens. It started around once/twice a week and now it happens 15-20 times a week and the vehicle only has 70k miles on it. There is no way to check the transmission fluid as it is a sealed system. Online I have read literally hundreds of owners experiencing the same issue with this van and ALL are asking when will there ever be a recall. After enough people die???

Around 79k miles the car began hesitating and rough idling. From the OBDII sensor: Error Code P0301: Cylinder 1 misfire detected

Lost transmission momentarily when accelerating. Engine reved, but no response.from transmission. Then transmission re-engaged with a jerk strong enough to set me back in my seat. This has happened numerous times but there is no pattern as to when it will happen. The dealership says they can't duplicate the complaint so I'm stuck with a problem that will one day leave me stranded on the side of the road. Transmission issues have plagued the 2017 -2023 Pacificas yet no action from Chrysler.

When driving my car will suddenly stall like it’s trying to change gears and jerks back pretty bad when it speeds back up. I e taken it to the dealership a few times and they said it’s normal. It seems to be getting more and more often. I also have bubbled paint on the hood of my car.

Intermittently the van when turned on has all error lights come on and will not shift into reverse. The sliding door will not close or open. Then the engine will loose power when finally getting the van to start and drive. All error lights go off after the van runs for a little while.

Started the vehicle, no prior issues. The check engine light came on, code was P0306. Cylinder 6 misfire. Found out the head gasket blew causing coolant to get into the cylinder. I had literally ZERO issues, no overheating, etc...I bought the car brand new in '17 and has around 85k miles. This is insane for the head gasket to fail this early.

This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it’s way too many of us owners out here experiencing the same problems

P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.

Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.

Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.

Jerks when switching in low gears. This has now started after my car turns off while in idel mode. And my car is having trouble starting. I have no idea when islt might not want to start. I dont hear the engine wanting to trun over or any clicking. There is no noise comming from the car. Then when i try again it will start on the second time. This does not happen evey time I go to start it. I did have the battery tested and it was fine.

05JAN and 07JAN 2023, similar instances of significant vehicle systems malfunctioning which affected operability/safety. Both times, the vehicle operated without issue earlier in the day. Occurred at 11:30pm on 05JAN2023 while being driven and at 5:30pm on 07JAN2023 upon starting the van. On 07JAN, the van had difficulty starting when the start button was pressed. After more attempts to start, it eventually did. Both times the dashboard had multiple warnings: Check Engine, Stability Control, Airbag Warning, and Electric Park Brake Trouble. Worded messages also displayed regarding transmission and gear positions trouble. While operating, the "D" above the digital speedometer would regularly change to "--" and back to "D," accompanied by an audible tone. The red "BRAKE" light would quickly blink once every 2-3 minutes. Van would accelerated very slowly from low speeds or stopped position, would jolt forward or back aggressively, and could not overcome a moderate grade incline from being stopped. The odometer jumped quickly between 1k-4k rpm, but the engine did not appear to actually do so. When stopped and switching from D to R, reverse functioned similar to being in Neutral. The blue shifter gear knob lights would also blink. When turned off and back on, R would engage faster than normal. The vehicle is available for inspection upon request Driven with 3 family members in the vehicle when the malfunction occurred. My spouse verbally stated that she did not feel safe. With extreme caution, operated the van back home and chose lower speed roads. Would be hazardous to operate in a parking area or near pedestrians. The Airbag malfunction was also very concerning, especially with regard to the jerking movement of the van when accelerating. The problem has reproduced, but not confirmed by a third party. The component has not been inspected by a third party. No other warning lights we illuminated. Codes found: U1110, U1120, U11BC, P0440, P456.

The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM’s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.

Mileage: 11

Transmission slips while driving

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle lunged forward, nearly causing a collision with the Pull Over message displayed and the Auto Start/Stop warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the transmission was faulty and replaced the electrical and main batteries; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The contact stated that there was no guarantee that the dealership was going to fix all of the issues. The vehicle has since been sold and traded in.

Mileage: 82,000

Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped , and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.

Transmission stalls, doesn’t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn’t accelerate correctly.

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the vehicle lost motive power however, the engine was still running. There were several unknown warning lights illuminated. The contact was able to pull over on the side of the road and waited for the vehicle to cool down. The contact was able to shut down and restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not contacted. The failure mileage was unknown.

Mileage: 30

Transmission jerks or shudders when pressing accelerator. Has almost caused several accidents.

'Engine failure and needs replacement of head gasket. Never overheated. Also excessive "bucking" feels and sounds like you are being rear ended. Causes car to bang and lunge forward. Was repaired once before , dealer stated it was a software issue. Problem continues and gives you back pain and wiplash type sensation as it is a very abrupt and strong occurance. Now engine has failed and needs head gasket repaired for over $3000.

The new auxiliary battery is not working properly which is causing the start/stop component to not work and the light is illuminated on the dash. Also the car has issues with the Torque Converter Clutch and the crank shaft sensor which disrupts the vehicles performance. The vehicle slows down when trying to accelerate and then speeds back up when the transmission realizes it needs to shift gears. The car then jolts roughly after the gear shift while driving. Sometimes car will not start because the auxiliary battery does not have enough power. Also after shutting car off there will be soft banging noises coming from the middle of the dashboard which lasts for a few minutes.

Since April 2018 the engine start / stop warning light has been illuminated about 80% of the time despite multiple repair attempts by the dealerships. The vehicle has been brought to the Chrylser dealerships multiple times for an ongoing, intermittent issue in which when attempting to accelerate, the vehicle has rough, delayed shifts and appears to temporarily stall and then jolts forward while your foot is steady on the gas pedal. This issue is getting worse to the point that I'm afraid to drive it. Furthermore, at interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. This has almost caused accidents when I need to accelerate quickly when entering the highway or merging. It's very slow to accelerate and you have to press the pedal hard, then finally catches up and does a rough jolt. This can happen at any speed, but is especially bad when accelerating or driving on an incline. The check engine light is constantly illuminated. The dealerships appear to reset the transmission to turn off the warning light, but within a few miles of driving home from the dealership, the lights come back on. This has happened the last 2 times we have brought the vehicle in for repair. In addition, intermittently the vehicle will idle very roughly, making a louder than normal noise and shaking. When this happens the check engine light will begin flashing and making a dinging sound.

Vehicle has intermittent shifting issues. During shifting it may stall/hesitate in shifting to the next gear. During shifting it may slam/hardshift into the next gear. The hesitation in shifting causes a lengthy pause in acceleration and could cause an accident when crossing lanes of moving traffic. The hard shift could cause the vehicle's driver to be startled and react in a way leading to an accident or it can cause car to lunge forward faster than expected causing an accident. The issue is intermittent. There are no warning lamps.

At low speeds when shifting into 2nd gear the car slips, rpm's raise and then it suddenly and aggressively jerks into 2nd gear. If the start and stop feature is enabled and you are in a situation where the feature is engaging and disengaging like traffic then after a few of the jerks into 2nd gear it seems the PCM will get discombobulated and display a P0732 error.

My wife pulled out into traffic and the van wouldn't move when accelerater petal was pushed. After pushing it to the floor 3 time it finally began to move.

At low speed, the vehicle will suddenly loose power to the wheels, the engine will then race (causing one to back of the accelerator) and then there is a sudden jerk forward as the powertrain appears to re-engage and normal driving returns. The jerk almost feels like the vehicle has been hit as the driver and passengers' bodies are flung forward. Over the last three years, this problem has occurred at least monthly. When reported to the dealer no diagnostic fault information was found. We are aware of a law suit involving this model vehicle and its crankcase sensor. To our knowledge, our crankcase sensor has not been replaced. Our concern is that the sudden loss of power (and the driver's automatic backing off of the acceleration) could case a vehicle behind us to run into us as the vehicle slows without braking. The power loss often occurs as the vehicle is being accelerated on an entrance ramp or through a corner, but has also occurred during straight line acceleration. The last occurrence was 10/05/2022. The contact has stated that the failure has caused multiple occurrences and almost a rear-ending accident.

The vehicle is experiencing rough, late shifts when pressing the gas. The vehicle frequently lunges forward while your foot is steady on the gas pedal, feeling as if you have been hit from behind. It has 36,000 miles on it.

I have noticed for a while off and on that the transmission will jolt when driving. Feels like a hard shifting. It is getting worst to the point that I'm afraid to drive it as feel it may stall. Going up gradual incline have to press hard to get speed up. This can happen at any speed. In town normally driving 35-45 mph. My VIN shows there has been no recalls but this appears to be a known issue via complaints I have sent. Is there a recall? Would dealership know about this issue [XXX]? Is it safe to drive? I have not contacted the dealership yet. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Getting sharp Jerks when shifting gear there is problem in transmission, i have seen lot's of people are having same issue when i google & in youtube videos, customers are facing issues & company is taking fat profits & not providing any fix. Just have to keep reseting it that can last depending on your car usage.

2017 Chrysler Pacifica Touring L First, multiple warning messages started pop up randomly with alarm sound. The speedometer started shaking. The shift gear was unable to change. The engine was unable to start at the parking lot. After dealer mechanic at Envision CDJR West Covina in California inspected, there was no log in obd2 record and they said that it seems communication was failed and returned the car without fixing. A month later, it started again and the engine had completely shut off at the middle of intersection. Called AAA and took the car to the same dealer. They said this time that the electric harness was short and the entire harness needs to be replaced with the latest superseded part which cost $1500. 2 weeks later, the same issue start again. Nothing had been fixed and the car will be towed to the dealer to inspect it tomorrow. I'm risking my life and very scare to drive this car. I really suspicious that this dealer has no ability to detect and fix the real cause of the issue. Please help.

The engine overheated due to a coolant leak and faulty head gaskets that need replaced at 62k miles. A related cyclinder 4 misfire has been occurring since 58k miles. Chrysler refuses to cover the repair under the 60k Powertrain warranty and does not acknowledge the many reports of head gaskets failing between 50-80k miles.

While driving, the motor began to vibrate and lose power as if not firing on all cylinders, and acted as if it was going to stall in the lane of travel, causing me to have to pull off to the shoulder abruptly, striking a mailbox. The vehicle does not display any trouble lights or show any error codes on diagnostic equipment at an independent garage. Vehicle idles roughly.

Power steering sticks intermittently causing the vehicle to remain in a state of turn, locks up. The steering wheel must be forced back out of the turn, causing an unpredictable situation when moving back to straight. This is a very dangerous situation to the point where I will not allow my younger drivers to operate the vehicle.

Started the van up, and when I tried to turn the shift knob, it was locked in place, and would not turn, van remained in Park. The center display (where the speedometer is) said "shifter service." I turned it off, opened the door, closed the door, and started it up again. Momentarily displayed the message again, but this time I was unable to put it into gear. I headed straight to the dealer. Turned out to be failure of the shifter module. it has been in the shop 5 times.

The 2017 Pacifica will sometimes have a lack of power when trying to accelerate, and/or will jerk or shutter. Other times, mainly when the engine is warm, it will shutter and die when starting the engine. Sometimes it will take two or three restart attempts for the engine to remain running. In one instance in slow moving stop and go traffic the vehicle stuttered and then accelerated toward the car in front and I had to slam on the brakes to prevent a collision. The vehicle has been back at the dealer multiple times and they claim there are not any codes they can use to diagnose the problem. Even when the engine dies it does not cause the check engine light to come on. When they scan the codes they usually find P0171 and P0174, but they say the codes are not active, only stored. I am told the vehicle is current on all power train software but the problem is still occurring almost daily.

Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while making turns. The failure nearly caused a collision. The vehicle was able to restart and was taken to the dealer; however, no error codes were retrieved. The dealer reset the transmission. The contact stated that it was a recurring failure for five years; however, the dealers were unable to repair the vehicle due to no error codes being retrieved. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.

Mileage: 108,000

Issue started June 25, 2022. Initially, the shift knob would intermittently lock in park while the engine was running and foot on the brake, unable to shift out of park. Eventually problem cleared itself. Was advised by local auto parts store to replace aux battery and issue should clear. I replaced the auxiliary battery myself the dealership installed the main battery on July 6. Dealership was unable to diagnose. No issues for about 1 week. Problem started again. Check engine light came on along with Service Shift Sensor error message. We made an appointment for the dealership and returned with it on July 19 and told them we needed it back by July 21 end of day. We got the car on July 21. Dealership was unable to service. On July 22, we pulled into parking lot and all systems and vehicle shut down. Multiple error messages. Finally got the car started again and had to wait several minutes for the shift knob to "unlock". Was able to reverse out of parking space but after shifting the knob into Drive, the transmission remained in neutral leaving me stuck in the middle of traffic lane unable to drive. That cleared after a couple minutes, and I was able to get it home. I opened the hood and the battery terminals were loose. I tightened them. The negative terminal on the main battery would not tighten down. I replaced the neg terminal with OEM part from Mopar auto. The error cleared up for several days. On August 1, my wife was driving the car and the transmission shifted into neutral on it's own and then slammed into park in the middle of traffic without warning or shifting the knob. This was a very dangerous situation! We made an appointment for Aug 8 with another dealership. The vehicle had 84 error codes tied to this issue. They determined the vehicle needed a new Electronic Shift Module which they replaced and TCM was reprogrammed. We got vehicle back Aug 12. Shift knob still locks in park. Still not fixed and will not drive due to danger.

While my wife was driving on the highway she heard a loud pop in the van. the cv axles pulled away from the boots. and the transmission failed. Two issues that happened at the same time. the van has a digital dial to select gears and she could not reengaged the park and stop the vehicle and also could not shut the van off. the van is a 2017 Chrysler Pacifica limited with 48,000 miles on it. the dealer claimed it was due to the driving as they have found dirt around the cv joint however the dealer sold us a protective liner for the under body and i purchased it because we live on a dirt road. we believe these are 3 product liability concerns that need to be addressed.

When turning around longer corners on the highway, the steering wheel jerks and I have to yank it free. The steering column was replaced and it did not help. Now they want to try replacing the struts. The van also jerks, stalls, catches a gear and bangs at different times. Most of the time this occurs from a full stop turning into a lane. When it stalls, it puts myself and children in danger if another car doesn't slow.

6-8-22 Driving roughly 15 MPH through town square and screen said "shift to P" could not steer and vehicle shut off. No other warning lights or messages were displayed. Has not had any precious similar issues. I put it in park,turn the vehicle off and restarted it. Started fine.

The vehicle shut off while driving at a slow speed, 10 - 15 mph. Lost complete power to vehicle as we where making our way through an intersection, it was very difficult to steer and maneuver. We made it across but only to put those behind me at risk. Panicked, I had not realized that on screen a message appeared on the instrument cluster, Put in Park and Start. The vehicle started right up and we were moving again. For more than 2 years we have been dealing with intermittent hard shifting and the dealer, because they are not able to replicate they say they can't diagnose to be able to fix. I don't know if it is related or not but I thought I mention it since its a common customer complaint in the Pacifica Forums. We've learned to live with hard shifting can't really afford to buy a new car now, but this stopping while driving was the tip of the iceberg. I can't have this happen on a freeway with a family of 6. Not safe. This is also a common topic on the Pacifica Forums.

Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP

I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.

14 mph, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission

Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022

Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving below 20 MPH, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.

Mileage: 34,000

When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.

The transmissions in these vans have a serious problem. I have done research in the Pacifica forums and found many users are experiencing issues with the transmissions. My particular issues are: 1. Sometimes the vehicle jerks between lower gears especially when starting. The danger in this is when trying to go from a stop the vehicle will hesitate and then jerk extremely hard. It's startling and also dangerous when not expecting it. 2. At interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. The dealership has looked at my particular van multiple times and they have "reprogrammed" the transmission multiple times but the problems still exist.

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

When pulling into traffic from a stop the transmission seems to try and go into third gear then drops back into second gear. This happens randomly but the result is that the car stops for a few seconds after pulling into traffic. I have complained about this problem to the dealer from the time of purchase. They have done extensive work on the transmission. As the car has aged the problem has become progressively worse. The dealer is now telling me that Chrysler knows the transmission has a problem but it is not endangering the public. The problem is random but we have to be very careful when pulling into traffic because we never know when the car will hesitate and/or stop after pulling into traffic. The problem has occurred randomly since purchase. The date entered below is the date of the last occurance.

Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.

Very hard shift of automatic transmission at slow speed from stop at about 15 MPH. Strong jerking motion poses dangerous pause in acceleration and control of ability to steer.

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

The vehicle will hard shift after a stop at a stop sign/stop light. Once you have started going, it's like the transmission is playing catch up and not responding to the gas pedal being pushed and the rpms going up, and once it catches up, the vehicle jerks forward as the transmission catches in the gear and it feels like you're being rear ended in a pretty hard accident.

We were about to turn left onto a busy highway. Pulled into traffic and vehicle stalled with 2 adults and 4 children in the car. While stuck in the middle of the high way with oncoming traffic from both sides we started honking the horn and waving traffic to stop. Husband noticed a blinking “D” light on the shifter knob and an alert on the dash that read something like “shift to park”. Due to the incline of the road we rolled backwards off the highway. We luckily were not hit by oncoming traffic but completely terrified by the situation. Had that highway been as busy as it usually is we would be dead. Shifted back to park. Was then able to drive vehicle the half mile home. Brought vehicle into dealership where after 2 weeks they were unable to to recreate issue and found nothing wrong. Stalling with no prior warning is a known recall for this vehicle but the recall was supposedly fixed on January 11th of 2018. This did not fix the stalling issue obviously. We refuse to drive vehicle again and take the chance of killing our family. After many conversations with Chrysler care we are 3 weeks out from incident and they have been of no help. This vehicle is not safe to be driven. After reading many forums there are many complaints of this recall not fixing the issue. Chrysler needs to be held accountable. I refuse to be a test dummy for this vehicle.

While traveling on a dry highway, with good tires/new tires, and decelerating from 45 mph and approaching a red light, and a moderate, but firm pressure on the brake to bring the van to a full stop, the speed decreased to 15 mph, with the tachometer stable at 800 rpm and then to 10 mph, with both hands on the wheel, left foot on the dead pedal, and right foot on the middle of the brake pedal. As the speedometer made the transition at 10 MPH, the tachometer surged to 1500 RPM and then to 3000 in under 3 seconds, which cause me to initiate an emergency action drill of stabbing the brake pedal hard three times and rotating the transmission control to the lowest gear. The transmission refused to shift lower, and the control of the vehicle turned on oa wrestling match and the tachometer surged from 1500 RPM, them 3000 RPM, then 4500 RPM, and then 6000 RPM, each time the vehicle acting like it was repeatedly being rear-ended at a speed exceeding 15 MPH. The engine could not be disengaged and aceelaretd uncontrollably to over 40 MPH, through a busy intersection, and required over 24 hard break stages over a 10 second period to actually stop the car, and the engine refused to disengage until stopped. Once the car was restarted it immediately surged forward trying to fight through the hard applied brakes. The cruise control was never on the entire time. I then stut down the engine once I was able to wretle it to a stop with the engine climbing to over 4500 RPM. I then took this vehicle to a safe area, and repeated the conditions, and again as the vehilce speed dropped below 15 MPH, and certainly below 10 MPH, the egine tachometer increased in steps of 1500 MPH, 3000, 4500, 6000 RPM, and no control could be achieved other then violently "stabbing" the brake pedal. Under controlled conditions the behavior was repeatable over 20 times. This is a life threatenign defect, and it appears to be software in origin. I have CAN data streams from the events (23) and video.

I bought my 2017 Chrysler Pacifica in 2018, and it would randomly jump gears while accelerating or stay in a higher gear. The dealership could not duplicate the problem for months. In May 2019, it threw a check engine light code of P0732. This was then repaired at a Chrysler dealer. It started doing that same thing again in January 2021. In September 2021, it threw the same check engine light code of P0732.

1) Steering - when driving, the steering wheel almost feels “stuck” when turning and going at least 40mph. It feels like it has to be “jerked” back to straighten it out causing concern for over correction. Took to Chrysler dealership and was told they could find nothing wrong but did an update on my power steering. Seems to be happening more often. 2. Power train - while taking off from a stopped position or driving slowly (ie: parking lot) the vehicle shifts so hard it feels like you’ve been rear ended. Again Chrysler dealership could find nothing wrong but this also happens frequently.

VEHICLE MOTOR OR TRANSMISSION LURCHES AND STALLS, WON'T STAY IN GEAR, STOPS FOR NO REASON IN TRAFFIC, SLAMS INTO GEAR. BUT WON'T ACCELERATE. ARRIGO CHRYLSER DEALERSHIP IN FORT PIERCE FLORIDA STATED THEY REPAIRED ISSUE WITH COMPUTER RESET OR REPROGRAMMING BUT DID NOT RESOLVE. CONTINUES TO STALL AND LURCH AND LOSE POWER.

Everytime I accelerate the car is slow to pick up speed and jumps and jerks like the transmission can't shift gears. It has also stalled out in the middle of intersection as if it couldn't get into gear. Took to dealer reset transmission but it still isn't right. Taking to another dealer this seems to be a problem with several owners the car only has 32k and I bought a year ago never had this much issue with past cars

This is my 3rd problem to be reported to NHTSA on this 2017 Chrysler Pacifica. The "L" gear should typically slow down the vehicle when engaged, especially going downhill, so that you can use the transmission to slow the car down and use less braking. On a recent trip on I-5 the Grapevine, i used the L gear to attempt to slow down the vehicle on a steep and long descent. Instead of slowing the vehicle down immediately upon switching to L, the vehicle actually sped up 10 to 15 mph initially before it starts to slow down the car, creating a very dangerous situation especially when vehicles in front of me were slowing down too on the descent. I took it to the dealer, and they actually replaced the TCM because of another dangerous problem (see Complaint 11405469, March 2021) with the vehicle. I have tried the "L" gear again after, and it still does the same thing. The dealer says they cannot replicate the problem because there is no downhill where they can test for this problem.

VEHICLE WILL NOT GIVE POWER ON TAKE OFF AND WILL NOT GIVE POWER AT 45-55 MPH. THIS HAS CAUSED MANY ISSUES WHERE ACCIDENTS COULD HAVE BEEN CAUSED. TOOK TO MULTIPLE DEALERSHIPS AND THEY BOTH SAID IT WAS THE WAY THE 9-SPEED AUTOMATIC BEHAVED. A VEHICLE SHOULD NOT BEHAVE IN A WAY THAT IS A SAFETY CONCERN. THEY COULD NOT FIX THE ISSUE BECAUSE IT IS THE VEHICLE ITSELF.

Mileage: 66,000

LST YEAR OUR TRANSMISSION BEGAN TO MAKE "CLUNKING" SOUNDS AND FELT LIKE WE WERE GETTING "REAR-ENDED". LOCAL DEALER SAID IT WAS A NEEDED SOFTWARE UPDATE ON A COMPUTER. DID THE REPAIR AND WORKED WELL FOR A YEAR. NOW, IT IS STARTING TO DO THAT AGAIN BUT NOT FREQUENTLY. I AM REPORTING THIS BECAUSE THERE SEEMS TO BE QUITE A FEW OTHER SIMILAR COMPLAINTS ABOUT THIS.

Mileage: 42,000

WHEN IN MOTION, USUALLY FROM FIRST GEAR SHIFTING TO SECOND GEAR, THE TRANSMISSION WILL JOLT OR BANG, AT WHICH POINT I HAVE TO LET OFF THE GAS PEDDLE TO ALLOW IT TO LET'S SAY, CATCH UP, ON THE SHIFT. IT CLUNKS FAIRLY HARD, NOT SURE WHY CHRYSLER HAS NOT RECALLED FOR THIS ISSUE. WE HAVE ALSO HAD ISSUES WHEN WE GO OVER THE TOP OF A HILL WITH THE CRUISE CONTROL ON AND START GO DOWN THE HILL AND THE VEHICLE WILL PICK UP SPEED AND THE TRANSMISSION WILL DOWNSHIFT AND THE ENGINE RPM WILL SPIKE UP TO 3000-4000 RPM. AS I KNOW THIS IS GOING TO HAPPEN, I DO SHUT THE CRUISE OFF WHEN THIS HAPPENS AND IT WILL SETTLE BACK TO NORMAL OPERATION. WE HAVE HAD IT TO OUR CHRYSLER DEALER FOR THE TRANSMISSION ISSUE WITH THE CLUNKING AND THEY JUST SHRUGGED IT OFF AND DO NOTHING AT ALL. I CANNOT PUT A DATE ON THE ACTUAL OCCURRENCES BECAUSE IT IS ONGOING AND STILL DOES IT AT RANDOM AT TIMES. ALSO, I CANNOT REALLY GIVE ACTUALLY DATES AND MILEAGE AS TO WHEN THIS HAPPENS AS IT IS RANDOM.

Mileage: 20,000

OCCASIONALLY, WHEN ACCELERATING FROM A STOP, OR LOW SPEED, THE ENGINE SEEMS TO INCREASE RPMS WHILE THE CAR TEMPERARILY SLOWS, AND THEN THE CAR LURCHES FORWARD AND EMITS A LOUD MECHANICAL CLANK. THE WHOLE SENSATION IS SIMILAR TO MY CAR BEING "REAR-ENDED" BY ANOTHER VEHICLE.

Mileage: 30,000

FROM A STOP AT A STOP LIGHT, WHEN LIGHT TURNED GREEN ACCELERATED TO ABOUT 18 MPH (GOING STRAIGHT THROUGH LIGHT) THEN LOST ALL POWER (WITH ACCELERATOR STILL DEPRESSED) WHILE IN MIDDLE OF THE INTERSECTION. AT THAT SAME TIME A NOTIFICATION DISPLAYED ON THE DASHBOARD FOR ABOUT 5 SECONDS STATING "ADAPTIVE CRUISE CONTROL (ACC) OFF". AFTER ABOUT 5 SECONDS NOTIFICATION DISAPPEARED AND POWER RETURNED TO VEHICLE. THIS EXACT ISSUE HAPPENED TWICE IN THE SAME DAY.

Mileage: 84,800

I WAS DRIVING IN STOP-N-GO TRAFFIC BETWEEN 0-25 MPH FOR ABOUT 10 MINUTES, WHEN THE CAR STOP RESPONDING TO ACCELERATION. THE ENGINE WAS STILL ON. I WAS LUCKY TO BE ABLE TO PULL OVER TO THE LEFT SHOULDER, BUT THERE WAS A LOT OF TRAFFIC BEHIND ME, AND COULD HAVE BEEN REAR-ENDED WITH MY FAMILY INSIDE THE VEHICLE. ONCE I PULLED OVER, I SAW THAT THE "ENGINE FAULT", "PARKING BRAKE FAULT" LIGHTS HAD COME ON, AND THE DASH DISPLAYED "TRACTION CONTROL DISABLE". THERE WERE OTHER MESSAGES THAT CAME UP. I TRIED TO PUT THE CAR IN "PARK", BUT THE SHIFTER DIDN'T RESPOND. I TURNED OFF THE VEHICLE AND STARTED IT BACK UP. ALL THE FAULT LIGHTS WERE STILL ON, AND THE SHIFTER WAS BLINKING BETWEEN "P" AND "L" FOR NO REASON. I SHUT OFF THE ENGINE AGAIN, AND ATTEMPTED TO RESTART A SECOND TIME, WITH THE SAME RESULT. I SHUT OFF THE ENGINE AGAIN AND WAITED FOR ABOUT 3 MINUTES BEFORE RESTARTING. THIS TIME I WAS ABLE TO PUT THE CAR INTO D, AND GO TO THE DEALER TO CHECK UP. NEEDLESS TO SAY, THIS WAS VERY DANGEROUS, NOT KNOWING IF THE CAR COULD MALFUNCTION AGAIN AND IF I WOULD LOSE CONTROL AGAIN. I HAVE TAKEN THIS VEHICLE TO THE DEALER 3 TIMES BEFORE REGARDING A ROUGH GEAR CHANGE AT LOW SPEED. EACH TIME THE DEALER UPDATED THE PROGRAM ON THE TRANSMISSION CONTROL MODULE (TCM) PER CHRYSLER FACTORY BULLETIN, AND TOLD ME TO DRIVE IT AND EVENTUALLY THE COMPUTER WILL "LEARN" MY DRIVING HABIT (AS IF SOMEHOW I AM AT FAULT FOR ACCELERATING THE VEHICLE). ON THIS OCCASION, THE DEALER REPLACED THE TCM, BUT GAVE ME NO ASSURANCES THAT THESE PROBLEMS WOULD NOT OCCUR AGAIN WITH THE NEW TCM. UNLESS CHRYSLER CAN EXPLAIN WHAT WAS THE PROBLEM, AND WHAT THEY DID TO FIX IT WITH THE NEW TCM, I FEEL THERE IS A SAFETY CONCERN/RISK WITH THIS VEHICLE.

Mileage: 20,000

MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT HOOD HAS BUBBLES IN THE PAINT AND IT'S STILL A NEW VEHICLE HOW AM I TO THINK I WILL BE OWNING THIS VAN FOR ATLEAST 10 MORE YEARS AND IT'S BECOMING RUSTED ALREADY.

Mileage: 53,000

ALTHOUGH THE PROBLEM IS NOT THERE WITH EVERY ACCELERATION, THE VAN SEEMS TO BE TUGGING, THEN JUMPING/PUSHING FORWARD, AND THEN RESUMING ACCELERATION. THIS USUALLY HAPPENS AFTER BEING STOPPED AND ACCELERATING TO GO AT AROUND 20MPHS. I HAVE ALSO HAD THIS HAPPEN WHEN TURNING AND MERGING ON TO TRAFFIC AROUND TOWN WHICH HAS CAUSED ONCOMING CARS TO HAVE TO DECELERATE DUE TO MY ACCELERATION DELAY. I'VE HAD THE CAR CHECKED OUT BY THE DEALERSHIP AND HAVE BEEN TOLD THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM, YET I'M DRIVING AROUND TOWN WORRIED THAT I WILL GET IN A WRECK BECAUSE OF THE RANDOM FAILURE TO ACCELERATE SMOOTHLY. WHAT'S EVEN MORE CONCERNING IS THAT THERE ARE THOUSANDS OF COMPLAINTS LIKE MINE ONLINE, YET DEALERSHIPS ARE UNABLE TO REPLICATE THE ISSUE (ONE EXAMPLE: HTTPS://M.CARCOMPLAINTS.COM/CHRYSLER/PACIFICA/2017/DRIVETRAIN/POWER_TRAIN.SHTML). NOT SURE WHAT ELSE TO DO.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE INADVERTENTLY DOWNSHIFTED AND THE VEHICLE SLOWED DRASTICALLY ALMOST COMING TO A STOP. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER CHRYSLER DODGE JEEP (2158 BALTIMORE PIKE, OXFORD, PA, 19363) TO BE DIAGNOSED HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE PERSISTED OCCASIONALLY. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 277,550.

Mileage: 277,550

USUALLY WHILE DRIVING SLOW (EX. SLOW ROLL RIGHT HAND TURN, DRIVING THROUGH A PARKING LOT, OR IN STOP AND GO TRAFFIC) LETTING OFF OF THE ACCELERATOR AND UPON USING ACCELERATOR TO START SLOW ACCELERATION THE CAR KICKS UPON ACCELERATION. FEELS LIKE SOMEONE HITS YOU FROM BEHIND. ALSO APPEARS AS THOUGH TRANSMISSION IS TRYING TO FIND A GEAR AND FINALLY ENGAGES WITH A KICK. THIS VEHICLE HAS BEEN AT THE DEALERSHIP FOR THIS REASON MULTIPLE TIMES WITH NO RESOLUTION, STATING THE ISSUE COULD NOT BE REPLICATED. HAVE ALSO OPENED THREE CASES WITH CHRYSLER CARE WHICH WERE CLOSED FOR THE SAME REASON. THE TRANSMISSION KICK OCCURS AT RANDOM TIMES AND CAN'T BE REPLICATED ON-DEMAND.

Mileage: 55,800

STEERING WHEEL GETS STUCK ON TURNS EVEN SLIGHT ONES HAVE TO PULL IT IN CORRECT DIRECTION. LIGHTS ON DASH GO OFF AS I DRIVE AT NIGHT IS TERRIBLE. SIDE SLIDING DOORS, BACK DOOR HAVE OPENED BY SELF AS I APPROACHED VEHICLE. RADIO VOLUME USED TO GO UP AND DOWN, SAME FOR THE PARKING BRAKE AS I PARKED, IT ALSO WHILE DRIVING MAKES LOUD BUNK NOISE AND AS IT SHOLTS LIKE WHIP LASH TO MY NECK AND SPINE. THE TIRES LOOSE AIR RIGHT AWAY. MOST IMPORTANT IS STEERING AND SHOLT. I DRIVE FOR A LIVING AND THESE ARE SO DANGEROUS. DEALER IN HOMESTEAD ACKNOWLEDGED ISSUES, BUT STILL SAME WAS TOLD WAS FIXED, YET I WAS TO BE CHARGED TO JYST HAVE IT CHECKED $120, WORST SERVICE EVER AT ALL 3 DIFFERENT DEALERS, CUSTOMER SERVICE IS TERRIBLE WAIT TIME FOR OUL CHANGE IS OVER 2 HRS ONE TIME. AM TOTALLY DISSATISFIED WITH THIS VEHICLE. THE ONLY GOOD THING IS THE DROP SESTS BUT I ALMOST GOT SQUEEZED IN WHILE MOVING ABOUT NO SENSOR STOPS IT.

30,390WHILE CRUISING ON INTERSTATE, (2/6/21, 3:17 PM, DRIZZLING, 55 DEGREES F, AT 70 MPH IN CRUISE CONTROL) INSTRUMENT PANEL GOES BLACK, ENGINE SHUTS OFF, POWER STEERING GOES OFF, RT PASSENGER WINDOW DESCENDS ALL THE WAY, WIPERS GO OFF, CRUISE GOES OFF, GEAR INDICATOR SWITCHES (ON IT'S OWN FROM DRIVE TO NEUTRAL, TO PARK. COASTING TO SIDE LEFT OF SIDE OF THE (UNDER CONSTRUCTION) SHOULDER (RT SHOULDER IS BLOCKED BY JERSEY BARRIERS) INSTRUMENT CLUSTER COMES BACK ON. I SHIFT FROM PARK TO NEUTRAL, TO DRIVE, WITH NO EFFECT ON DRIVABILITY. I STOPPED OFF THE ROADWAY AND SHUT OFF THE IGNITION. INSTRUMENT CLUSTER HAS BATTERY AND FCW WARNING LIGHTS ON. THERE IS A DISTINCT SMELL OF AN ELECTRICAL FIRE. I CHECK UNDER THE HOOD TO LOOK FOR OBVIOUS FIRE SOURCES. NONE ARE APPARENT. I CHECKED THE BATTERY CONNECTION. THIS APPEARS AS NORMAL FOR THIS VEHICLE, NOT TIGHT ' BUT NOT LOOSE EITHER. I CHECKED THE FUSE BOX. I DID NOT HAVE A FUSE INDICATOR TOOL WITH ME AND DID NOT ATTEMPT TO PULL FUSES. SEEING NO OBVIOUS FIRE SOURCES I SHUT THE HOOD. FIVE MINUTES AFTER STOPPING I TRIED THE IGNITION AGAIN AND THE CAR STARTED. THE RT PASSENGER WINDOW WAS TO 3' SHORT OF CLOSED, THEN IT STOPPED. I PULLED BACK ON THE HIGHWAY AND RESUMED THE TRIP. THE FCW WARNING LIGHT WAS STILL ON. CRUISE CONTROL WAS UNAVAILABLE. THE DRIVER'S SIDE MIRROR WARNING INDICATOR WAS ON. ON 2/7/21 I CHECKED THE CAR. ALL POWER DEVICES ON THE RT FRONT DOOR WERE NOT ACTIVE. I CHECKED THE FUSES AND DETERMINED THAT AT LEAST ONE HAD FAILED (F47). I ATTEMPTED TO REPLACE THE FUSE. IN DOING SO THE RT PASSENGER WINDOW IMMEDIATELY RETURNED TO THE FULLY CLOSED POSITION, THE FUSE BLEW AS I PUT IT IN, THE SMELL OF BURNING ELECTRICAL WIRE WAS APPARENT INSIDE THE CAB, BUT NOT UNDER THE HOOD.

Mileage: 30,390

POWER TRAIN UNAVAILABLE. ENGINE WON'T START. THE VEHICLE IS NOT IN MOTION. THIS HAS HAPPENED TWICE IN THE LAST THREE WEEKS.

Mileage: 50,000

TWO ISSUES. FIRST, WHEN ACCELERATING, SOMETIMES THE TRANSMISSION DISENGAGES FOR ABOUT 1-2 SECONDS AND THEN REENGAGES AND CAUSES A SUDDEN JERK MOTION FORWARD. HAPPENS 3-4 TIMES A MONTH. THIS WILL HAPPEN ON BOTH CITY STREETS AND HIGHWAYS. THIS HAS STARTED OVER 3 YEARS AGO. SECOND, THE ENGINE WILL STALL/SHUT OFF AT RANDOM TIMES ON CITY STREETS. IT OCCURS WHEN GOING OVER A SPEED BUMP AND ALSO OCCURS WHEN MAKING A U-TURN. IT TAKES QUICKLY SHIFTING BACK TO PARK, THEN PRESSING BRAKE AND START BUTTON TO START BACK UP. THIS HAS STARTED HAPPENING WITHIN THE LAST 3-6 MONTHS.

Mileage: 65,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A POWER STEERING ASSIST FAULT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER DODGE JEEP RAM FIAT DEALER (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

WHILE DRIVING PRIMARILY AT LOWER SPEEDS WHEN BRAKING AND THEN APPLY ACCELERATION THE TRANSMISSION SUDDENLY HARD SHIFTS. A NUMBER OF TIMES IN INTERSECTIONS IT IS AS THOUGH THE TRANSMISSION IS BETWEEN GEARS AND THE CAR IS NOT MOVING AT A SPEED WITH THE AMOUNT OF ACCELERATION BEING APPLIED. THE TRANSMISSION THEN WILL BANG OR JERK INTO GEAR WITH QUITE A BIT OF FORCE. THESE EVENTS SEEM TO OCCUR MORE FREQUENTLY DURING LOWER SPEED DRIVING WHILE SLOWING BEFORE A TRAFFIC LIGHT AND THEN THE LIGHT CHANGES AND YOU APPLY ACCELERATION OR WHEN ROLLING AND THEN APPLYING ACCELERATION. WE HAVE HAD THE VEHICLE TO THE DEALER A NUMBER OF TIMES AND THEY ALWAYS ADVISE THEY CAN NOT RECREATE THE PROBLEM. THIS ISSUE HAS BEEN PRESENT SINCE WE PURCHASED THE VEHICLE IN DECEMBER 2016.

Mileage: 500

WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOORS WILL NOT ALWAYS SHUT IT TAKES MULTIPLE ATTEMPTS WHAT THE ELECTRIC MOTORS SOMETIMES YOU HAVE TO MANUALLY SHUT THE DOORS

Mileage: 55,255

SOMETIMES USUALLY AT LOW SPEEDS AND LOWER GEARS UNDER LIGHT ACCELERATION THE TRANSMISSION SHIFTS TO THE UPPER GEAR WITH A BANG, LIKE SOMEONE HIT WITH A HAMMER AND WITH A STRONG JERK. ALMOST LIKE TRANSMISSION MOUNTS ARE DEFECTIVE. IT DOES NOT HAPPEN IF I ACCELERATE FAST. IT HAS BEEN GOING ON FOR ALMOST 2 YEARS NOW AND DUE TO DEALERSHIP BEING TOO BUSY WITH APPOINTMENT SCHEDULES CLOSE TO 2 MONTHS NO CHANCE TO MAKE AN ARRANGEMENT.

Mileage: 10,000

PURCHASED THE VEHCILE IN 2018 ELECTRIC BRAKE VACUUM PUMP WENT OUT WHILE DRIVING NO ACCIDENT IN 2019. ~ MILEAGE 55,000 EXTENDED WARRANTY COVERED. AIR CONDITIONING COMPRESSOR PUMP OUT AT 70K MILES. DECEMBER 2020. DRIVING, AND I HEARD THE AIR MAKE A NOISE AND REALIZED IT WAS WARM AIR. AXLE SHAFT OUT AT 68K MILES OCTOBER 2020. CAUSING STRUTS TO GO BAD AND LEAK. PARTS ON BACKORDER. CAR AUTOMATIC TRANSMISSION IS ROUGH CHANGING GEARS. TOLD I NEED FUEL INJECTORS CLEANED. MY COST WAS OVER $400. I HAD IT DONE AT ANOTHER SERVICE PROVIDER, NO CHANGE. ADVISED BY DEALER THEY NEEDED TO CLEAN FUEL INJECTIONS REPLACED 3 BATTERIES IN 3 YEARS. TWICE THE VEHICLE DIED WILE DRIVING CAUSING THE POWER STEERING A BRAKES TO TIGHTEN UP. MOPAR BATTERY BOUGHT AND INSTALED FROM DEALERSHIP. VENGINESMELL LIKE ANIT-FREEZE - DEALERSHIP SADVISED IT PAST TEST AND NO ISSUES

Mileage: 55,000

THE TRANSMISSION OFTEN LURCHES AND CLUNKS INTO GEAR WHEN SHIFTING AT LOWER SPEEDS (BETWEEN 2-4TH GEARS). IT HAPPENS WHEN ACCELERATING OR DECELERATING WITH SPECIFIC PEDAL PRESSURE. THIS HAS HAPPENED SINCE WE BOUGHT THE VEHICLE ALMOST A YEAR AGO, AND SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES.

Mileage: 77,000

TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING

Mileage: 34,000

WHEN DRIVING THE VEHICLE VIOLENTLY JERKS DURING THE SHIFTING OF GEARS FOR THE AUTOMATIC TRANSMISSION. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS OWNERS OF THE SAME MAKE AND MODEL. I HAVE CONTACTED THE DEALERSHIP FOR REPAIR BUT THEY CLAIMED THEY WERE UNABLE TO DUPLICATE THE FAILURE.

Mileage: 51,000

WHILE DRIVING ON A 50MPH 4 LANE ROAD WITH MY TWO CHILDREN 3 & 5, I DECELERATED TO MAKE A LEFT HAND TURN AND WITHIN 3 SECONDS THE CAR SPUTTERED TO A HALT WITH ALL POWER CUTTING OFF. IN A PANIC, I TRIED TO GET THE CAR STARTED AGAIN BUT IT DID NOT RESPOND TO THE IGNITION. I GOT OUT OF THE CAR TO GET MY KIDS OUT OF THE BACK SEAT AND BRING THEM TO SAFETY. I MANUALLY OPENED THE REAR DRIVER SIDE DOOR AND AFTER DOING SO, THE POWER CAME BACK ON TO THE CAR. I QUICKLY GOT BACK IN AND DROVE HOME WITHOUT INCIDENT. WE HAVE SINCE SEARCHED THE VIN FOR RECALLS TO FIND THAT FOR WHATEVER REASON, MY VIN DID NOT QUALIFY FOR THE RECALL INVOLVED IN 2017 CHRYSLER PACIFICAS WITH THIS SAME EXACT PROBLEM OCCURRING. I BROUGHT THE CAR IN FOR A DIAGNOSTIC, AND OF COURSE THEY COULD FIND NOTHING WRONG NOR "REPRODUCE THE PROBLEM", OR GIVE US ANY REASSURANCE THAT THIS WOULDN'T HAPPEN AGAIN.

Mileage: 70,000

THE TRANSMISSION REPEATEDLY HESITATES AND SHIFTS ABRUPTLY AROUND 17 MPH. OFTEN NOTICED IN PARKING LOTS. TOYOTA DID SEVERAL REPAIRS TO NO AVAIL. TRADED IT IN BECAUSE THE COULDN'T FIX IT.

Mileage: 55,000

I CONTINULY HAVE TO HAVE MY BATTRIES REPLACED AT LEAST 6 MONTHS TO A YR. ALSO MY CAR KEEPS STALLING AND IT KICK A LOT MORE NOW THEN IT HAS BEEN SINCE I GOT THE CAR. MY ISSUES OCCURE WHEN I'M DRIVING AND ITS WORST WHEN DRIVING UP HILL. I HAVE BEEN TAKING IT TO THE ORGINAL DEALERSHIP FOR ALL SERVICES THEY HAVE ALL THE RECORDS OF ALL THE ISSUES I HAVE EXPERIENCE SINCE I PURCHASE THE CAR. THE CAR WAS PRE OWNED WITH ONLY 9 THOUSOUNDS MILES ON IT. THE DEALERSHIP IS IN GREEN BROOK NJ.

Mileage: 10

TRANSMISSION IS FAULTY; WILL OFTEN TIMES STRUGGLE TO ACCELERATE, RESULTING IN A LAG OFF THE START. ALSO EXPERIENCE EXTREMELY HARD SHIFTING DURING ACCELERATION. VEHICLE HAS BEEN TO THE SHOP MULTIPLE TIMES, YET EACH TIME THEY "AREN'T ABLE TO REPLICATE" THE ISSUE; DEALERSHIP ADVISED CHRYSLER IS AWARE OF THIS ISSUE, BUT THERE IS NO FIX, SO THEY SIMPLY GIVE BACK A DEFECTIVE VEHICLE. THIS ISN'T SAFE FOR MY FAMILY AND IS UNACCEPTABLE; APART FROM THE POWER TRAIN, THERE ARE FURTHER A/C, ELECTRICAL, AND CRAFTSMANSHIP ISSUES, ALL OF WHICH ARE NOW OUT OF WARRANTY, LEAVING US STUCK WITH AN UNRELIABLE & UNSAFE VEHICLE.

Mileage: 35,000

I HAVE ENCOUNTERED A ROUGH / HARD TRANSMISSION SHIFT CONDITION, FROM A STANDING START, PRIMARILY WHEN THE TRANSMISSION SHIFTS FROM 2ND TO 3RD. THIS CONDITION IS CONSISTENT WITH CHRYSLER CASE NUMBER S2021000005. I HAVE NOTICED THAT JUST PRIOR TO THE HARD SHIFTING THAT THE ENGINE RPM GOES UP TO APPROXIMATELY 3,000 RPM AND THEN SHIFTS HARD INTO 3RD GEAR. ADDITIONALLY, THE HARD SHIFT CONDITION SEEMS TO BE MORE PREVALENT WHEN THE ACCELERATION OCCURS WHILE TURNING RIGHT. I HAD MY VEHICLE SERVICED AT MY LOCAL CHRYSLER DEALER (NORTHTOWN CHRYSLER DODGE JEEP RAM) WHO (1) REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND (2) PERFORMED A QUICK LEARN ON THE TRANSMISSION. THIS IS CONSISTENT WITH CHRYSLER'S SERVICE RECOMMENDATION UNDER THE ABOVE MENTIONED CASE NUMBER FOR THIS CONDITION. HOWEVER, CHRYSLER INDICATES THAT THIS SERVICE MAY NOT FULLY RESOLVE THE ISSUE AND ANOTHER QUICK LEARN MAY BE REQUIRED IN THE FUTURE. MY CONCERN IS TWO-FOLD. FIRST, WHAT DAMAGE IS BEING DONE TO MY VEHICLE'S POWER TRAIN AS A RESULT OF THIS HARD TRANSMISSION SHIFT AND EXTREME RPM CONDITION PRIOR TO ENCOUNTERING THE HARD SHIFT CONDITION. SECOND, CHRYSLER INDICATES THAT THEY ARE AWARE OF THE ISSUE AND ARE DEVELOPING A RESOLUTION - WHEN MIGHT THAT FULL RESOLUTION BE AVAILABLE?

Mileage: 30,000

ACCELERATING FROM STOP. VEHICLE WILL STALL/LOOSE SYNCHRONIZATION BETWEEN ENGINE POWER/TRANSMISSION. MULTIPLE EVENTS FROM BOTH STRAIGHT/TURNING SITUATIONS. FOLLOWING LOSE OF ACCELERATION, TRANSMISSION SLAMS BACK INTO ACCELERATING CAUSING LOSS OF CONTROL. STEERING IS AFFECTED DURING EVENT(S).

Mileage: 28,750

CAR STALLS ON FREEWAY AND WILL NOT ACCELERATE OVER 45 MPH. CAR JERKS AND PUSHES FORWARD WHEN TURNING AND COMING FROM A STOP.

Mileage: 32,000

THE PACIFICA HAS A STALLING PROBLEM WHEN TAKING OFF. THEN IT JERKS INTO GEAR REALLY BAD . THIS PROBLEM HAS BEEN ON GOING. DEALERSHIP SUPPOSEDLY HAD FIXED THE PROBLEM, WHEN THE VEHICLE WAS UNDER WARRANTY. IT NOW IS OUT OF WARRANTY AND THE PROBLEM IS STILL THERE.

Mileage: 5,000

HARD SHIFTS WITH ROUTINE DRIVING. TRANSMISSION SLAMS INTO GEAR EVEN DURING LIGHT ACCELERATION.

Mileage: 67,000

WHEN ACCELERATING AT LOW SPEEDS THE VAN SHIFTS HARD INTO GEAR AND WILL NOT CONTINUE TO ACCELERATE EVEN THOUGH THE GAS PEDAL IS PRESSED. IF I DO NOT LET OFF THE GAS WHEN THIS HAPPENS THE VAN WILL LUNGE FORWARD. THIS HAPPENS IN ALL CONDITIONS AND ON ALL ROAD TYPES. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID IT'S FINE. I CAN NOT REPLICATE THIS ON DEMAND.

Mileage: 45,000

AS I WAS DRIVING MY VEHICLE ON A BUSY ROAD IT STARTED TO STUTTER AND SHUT DOWN. I LOST STEERING WHEEL FUNCTION AS WELL AS GAS PEDAL FUNCTION. THE CONTROL PANEL INSTRUCTED ME TO PLACE MY CAR IN PARK TO BE ABLE TO RESTART IT.

Mileage: 61,237

MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.

Mileage: 66,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HARD SHIFTING WHILE CHANGING GEARS AND WHILE SLOWING TO A STOP. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER LOCATED AT 13252 BROADWAY EXT, OKLAHOMA CITY, OK 73114, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A TRANSMISSION SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIND WOULD HIT US. THIS SILL HAPPEN WHEN STARTING FROM A STOPPED POSITION AND ALSO WHILE DRIVING ON CITY STREETS. THERE DEFINITELY NEEDS TO BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. VERY FRUSTRATING WHEN A DEALERSHIP TELLS YOU EVERYTHING IS FINE WHEN IT ISNT.

Mileage: 75,000

WHEN ACCELERATING THE CAR WILL JERK. IT HAPPENS AT RANDOM TIMES. WILL HAPPEN WHETHER THE CAR IS DRIVING THROUGH THE CITY OR ACCELERATING ONTO THE HIGHWAY. I BELIEVE THIS IS A TRANSMISSION ISSUE. I HAVE CONTACTED THE DEALERSHIP AND THEY HAVE TOLD ME THE TRANSMISSION IS A LIFETIME TRANSMISSION AND FLUID DOES NOT NEED TO BE CHANGED. THIS HAS BEEN HAPPENING FOR ALMOST 6-8 MONTHS NOW.

Mileage: 80,000

THIS VEHICLE HAS STALLED OUT AND COMPLETELY SHUT OFF WHILE DRIVING. NO WARNING OR ANYTHING JUST DRIVING AROUND 50MPH AND EVERYTHING SHUTS OFF AND STEERING LOCKS UP YOU CANNOT CONTROL THE VEHICLE.THEN THE SCREEN POPS UP TELLING YOU TO PLACE IN PARK WHILE YOUR STILL TRAVELING 50MPH. THIS HAS NOW HAPPEND 3 TIMES. IT HAPPENS THE FIRST TIME IN MAY 2019 AROUND 48,000 MILES AND NOW 2 TIME ON JULY 8 2020 AT 74,000 MILES. I HAVE READ SEVERAL ARTICLES ONLINE THAT THIS IS HAPPENING TO ALOT OF THESE VEHICLES AND THERE HAS BEEN OVER 50 COMPLAINTS BUT NOTHING HAS BEEN DONE YET. THIS IS A HIGHLY DANGEROUS VEHICLE TO DRIVE IN. SOMETHING MUST BE DONE TO PROJECT FAMILIES FOR GETTING INJURY'S. LUCKILY THIS HAS HAPPENED TO ME ON SMALLER ROADS AND NOT A HIGHWAY YET! THIS CAN BE DEADLY!

Mileage: 74,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND SHIFTING FROM 2ND TO 3RD GEAR, THE VEHICLE LACKED FORWARD MOTIVE POWER WITH AN ABNORMAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452; (877) 475-0721) WHO STATED THAT A TRANSMISSION HARD CODE WAS RETRIEVED BY THE DTC SCANNER. THE DEALER REPLACED AN UNKNOWN PART IN THE TRANSMISSION CONTROL MODULE HOWEVER, THE FAILURE RECURRED. THE DEALER THEN STATED THAT THE HUB FLANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

VEHICLE STOPPED STARTING - THE FOLLOWING ISSUES WERE BEING DISPLAYED. 1. VEHICLE NOT IN PARK, SERVICE TRANS STOPE SAFELY SHUT OFF ENGINE TO ENGAGE PARK, SERVICE ELECTRONIC STABILITY CONTROL, PARK SENSE UNAVAILABLE, SERVICE SHIFTER PROBLEM. UNABLE TO OPERATE TAIL GATE, UNABLE TO OPERATE SLIDING DOORS THE VEHICLE WAS IN STATIONARY MODEL WHILE MOTION I AM HAVING ISSUES WHEN SPEEDING UP FROM 20 TO 30 MILES PER HOUR THE CAR STALLS AND THEN PICKSUP CAR WAS IN IDLE STATE AND SUDDENLY THE CAR STOPS RESPONSING

Mileage: 24,500

WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIND WOULD HIT US.

THE VAN KICKS INTO GEAR WITH A LOUD THUG. HAPPENS A LOT WHEN DRIVING SLOWER ON CITY STREETS. DASHBOARD LIGHTS TURN OFF FOR SHORT PERIODS OF TIME. THIS OCCURS WHEN I AM DRIVING FAST OR SLOW. *TR

Mileage: 37,000

THE VEHICLE HAS HAD SEVERAL CASES OF SHIFTING HARD OR CLUNKING WHEN GOING FROM ONE GEAR TO ANOTHER, MOST NOTICEABLE FROM 1ST TO SECOND GEAR. THIS ISSUE DOES NOT HAPPEN EVERY DAY OR EVEN EVERY MONTH, BUT I'M GUESSING AT LEAST 4 TIMES A YEAR. ISSUE USUALLY HAPPENS AFTER STARTING TO MOVE FROM A DEAD STOP, SUCH AS AT A TRAFFIC LIGHT, ETC. THE DATE OF THIS HAPPENING IS APPROXIMATE AND HAS HAPPENED SEVERAL TIMES OVER THE LAST 3-4 YEARS.

Mileage: 40,000

WHEN GOING AT LOWER SPEEDS AS WELL AS FREEWAY SPEEDS THE CAR WILL LURCH AND ROUGHLY SHIFT. IT SEEMS TO HAVE A DIFFICULT TIME SHIFTING INTO GEARS WHILE DRIVING.

Mileage: 53,700

THE ENGINE, BRAKES, STEERING ALL SEIZED UP ON TAKEOFF. I HAD TO TURN OFF THE CAR AND TURN IT BACK ON. IT HAPPENED WHILE TRYING TO CROSS A BUSY ROAD. EXTREMELY DANGEROUS AND SCARY. ON OTHER TRIPS, THE GEARS SEEM TO CHANGE ROUGHLY WHEN ACCELERATING AT TIMES AND NOT OTHERS. *TR

Mileage: 88,000

HARD TRANSMISSION GEAR SHIFT/ENGINE STALL UPON ACCELERATION AND/OR UTURNS. *TR

Mileage: 23,864

THE GEAR SHIFTS VERY HARD WHEN GOING AT SLOW SPEEDS. IT IS SO ROUGH THAT ONE TRIES TO AVOID IT AT ALL COSTS WHEN DRIVING, THUS INCREASING THE RISK OF AN ACCIDENT. IRRESPECTIVE OF THE RISK, IT SEEMS THAT THE VEHICLE'S POWER TRAIN IS FAULTY AND IT NEEDS TO BE RECALLED. *TR

Mileage: 30,000

TRANSMISSION FEELS LIKE IT IS STALLING AND OR PULSATING. *TR

Mileage: 49,000

SINCE PURCHASING 10/1/2016 THERE HAVE BEEN AT LEAST 5 - 6 TIMES WHERE THE VEHICLE CUT OUT BUT DID NOT DIE. THIS APPEARS TO ME TO BE A DEFECT IN THE TRANSMISSION YET THE DEALER COULD NOT LOCATE AND FIX THIS ISSUE. THERE ARE MANY DOCUMENTED CASES WHERE THE TRANSMISSION WAS AN ISSUE WITH THIS MODEL AS WELL AS A RECALL THAT HAS BEEN COMPLETED ON THIS VEHICLE. THE VEHICLE HAS 61379 MILES AND IS NOW BEING REQUIRED TO REPLACE THE TRANSMISSION AND WE ARE JUST OUT OF WARRANTY. I FEEL WE ARE LUCKY THAT THERE HAS NOT BEEN AN ACCIDENT CAUSED BY THE KNOWN TRANSMISSION FOR THIS MODEL YEAR. ON 05/15/2020 THE VEHICLE HAD A P0732 ERROR CODE AFTER THE TRANSMISSION CUT OUT 2 TIMES. THIS IS THE EXACT SAME ISSUE THAT HAS BEEN GOING ON SINCE WE PURCHASED AS DESCRIBED ABOVE. CHRYSLER DEALER NOW WANTS TO PUT IN THE SAME TRANSMISSION '21002105 AUTOMATIC TRANS ASSY, R&R EW 2017 FROM 06/12/16. I HAVE A HUGE CONCERN THAT WE WILL END UP WITH THE SAME TRANSMISSION THAT IS SIMPLY UNSAFE IN MY OPINION, AS WELL AS HAVING TO PUT IN ANOTHER TRANSMISSION DOWN THE LINE. INTERESTINGLY ENOUGH THIS CODE WAS NOT STILL SHOWING WHEN I TOOK THE VEHICLE FOR AN INSPECTION TO THE DEALER ON 5/16/2020. *TR

Mileage: 61,325

HARD (SLAMMING) SHIFTING WHEN ACCELERATING FROM STOP. FEELS EXACTLY LIKE BEING HIT IN THE REAR.

Mileage: 48,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE INADVERTENTLY ROLLED. ADDITIONALLY, THERE WAS A CLICKING IN THE STEERING WHEEL WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE CONTACT STATED THAT THE ACCELERATOR WENT TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS CONCERNED ABOUT RUST TO THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND THE VEHICLE WAS PROVIDED A RUST TREATMENT HOWEVER, THE RUST SPOT INCREASED IN SIZE AFTER THE TREATMENT. THE VEHICLE WAS TAKEN TO VICTORY CHRYSLER DODGE JEEP RAM (45 NABER DR, SHALLOTTE, NC 28470, (910) 356-9867) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MECHANIC SEALED THE STEERING COLUMN WITH LOCK TIGHT SEALANT HOWEVER, THE CLICKING SOUND RETURNED AND THE VEHICLE REMAINED DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE 7,000.

Mileage: 7,000

WHILE PRESSING THE GAS GOING FROM 1ST TO 2ND GEAR THE VEHICLE MAKES A SUDDEN JERKING MOTION ALMOST STALLING, TRANSMISSION ISSUES SINCE PURCHASED. BACK PASSENGER SLIDING DOOR HAS NOT ALWAYS CLOSED SUCCESSFULLY, SINCE PURCHASE, CAUSING SAFETY CONCERNS. VEHICLE WILL NOT START ALL THE TIME WITHOUT UNPLUGGING THE "BRAIN". GEAR SHIFT LIGHT IS NOT ALWAYS ON. BRAKES HAVE HAD TO BE REPLACED DUE TO AN AIR INTAKE ISSUE. *TR

Mileage: 30,000

ORIGINAL OWNER OF A 17 CHRYSLER PACIFICA. WE HAVE BEEN EXHIBITING MULTIPLE HARD SHIFTS WHILE IN MOTION\DRIVING IN BOTH CITY STREETS AND HIGHWAYS, DELAYS IN ACCELERATING FROM A STOP IN AN INTERSECTION, UP TO A FORWARD LUNGE WHILE COMPLETING A STOP AT A CITY STREET LIGHT. I'VE BROUGHT THE VEHICLE MULTIPLE TIMES TO CHRYSLER AND HAVE RECEIVED THE SAME EXPERIENCE MANY OTHERS HAVE REPORTED FROM "RESETTING THE TRANSMISSION LEARNING MODULE" TO THE MOST RIDICULOUS "YOU DON'T KNOW HOW TO DRIVE A 9 SPEED TRANSMISSION". I DON'T UNDERSTAND HOW CHRYSLER REFUSES TO ACKNOWLEDGE A WELL REPORTED ISSUE ACROSS MULTIPLE FORUMS AND TO THEIR DEALERSHIPS.THIS IS CLEARLY A SAFETY AND QUALITY ISSUE THAT NEEDS TO BE ADDRESSED BY CHRYSLER.

Mileage: 3,000

HARD SHIFTING AT LOW SPEEDS. LOUD CLUNKING SOUND AS IF SOMEONE HAS RUN INTO THE BACK OF YOU. HAVE HAD INTO DEALER NUMEROUS TIMES. THEY'VE REPROGRAMMED THE COMPUTER AND REPLACE VALVES IN TRANSMISSION AND NO CHANGE. ALWAYS GET A RUN AROUND AND ACT LIKE THEY'VE NEVER SEEN THE PROBLEM EVEN AFTER SHOWN MANY COMPLAINTS ON LINE.VERY ALARMING AND DANGEROUS.

Mileage: 17,000

WHEN BRAKING WITH LEFT FOOT TO SLOW DOWN OR STOP... IF RIGHT FOOT IS ON ACCELERATOR THE CAR LOSES POWER (ENGINE KEEPS RUNNING THOUGH) AND CANNOT ACCELERATE AND MUST STOP ENGINE AND RESTART TO REGAIN CONTROL. RELATIVE HAD SAME PROBLEM WITH HIS 2017 PACIFICA AND WAS TOLD THAT THERE IS NO FIX FOR THIS PROBLEM. CHRYSLER HASN'T BEEN ABLE TO FIX MINE EITHER. CHRYSLER CLOSED MY CASE BASICALLY SAYING TAKE IT IN TO BE REPAIRED...THERE IS NO FIX. HAPPENING WHEN CAR NEW TO PRESENT.

WE BOUGHT OUR 2017 PACIFICA WITH AROUND 30K MILES ON IT. SHORTLY THEREAFTER, THE TRANSMISSION WOULD OCCASIONALLY SHIFT VERY HARD WHILE AT A SLOW SPEED. IT'S HARD TO PINPOINT, HOWEVER IT SEEMS TO HAPPEN BETWEEN FIRST AND SECOND GEAR. SOMETIMES IT WILL REV LIKE IT HAS BEEN THROWN INTO NEUTRAL, THEN WILL FINALLY HIT A GEAR AND SHIFT HARD WITH A JOLT AND LOUD BANG. IT DID THIS A NUMBER OF TIMES SO WE TOOK IT TO THE DEALERSHIP. THEY CHECKED EVERYTHING OUT AND COULDN'T FIND A PROBLEM. THE DEALERSHIP SAID THE TRANSMISSION ADAPTS TO EACH PERSON, SO DIFFERENT DRIVERS COULD CAUSE THE PROBLEM. HOWEVER, MY WIFE DRIVES THE VAN 99% OF THE TIME AND SHE HAS THE PROBLEM EVEN IF I HAVEN'T DRIVEN IT IN A LONG TIME. THE PROBLEM CANNOT BE REPRODUCED AS IT SEEMS TO HAPPEN RANDOMLY. OUR VAN NOW HAS APPROXIMATELY 50K MILES ON IT AND STILL HAS THE HARD SHIFTING PROBLEM. THE POWERTRAIN WARRANTY ENDS AT 60K MILES AND I'M AFRAID ONCE IT'S OUT OF WARRANTY, THE TRANSMISSION WILL TOTALLY GO OUT, COSTING US THOUSANDS OF DOLLARS. THIS SAME ISSUE HAS BEEN REPORTED BY MANY OTHER PACIFICA OWNERS.

Mileage: 32,000

JUST BOUGHT THIS CAR USED A FEW DAYS AGO WITH JUST OVER 40K MILES ON IT. OCCASIONALLY AFTER COMING TO A STOP AS I EXCELERATE THE TRANSMISSION SEEMS TO MISS A GEAR, CAUSING THE ENGINE TO REV THE CAR TO COAST AND THEN EVENTUALLY CATCHES A GEAR AS THE CAR IS REV'D AND THEN LUNGES FORWARD. AGAIN THIS DOESN'T HAPPEN EVERY TIME, JUST RANDOMLY.

Mileage: 40,180

THE DRIVERS SIDE AUTOMATIC SLIDING DOOR WILL POP BACK OPEN ONCE IT CLOSES. AT APPROXIMATELY 30-40 MPH THE TRANSMISSION WILL SLIP AND IT IS SOUNDS LIKE A POPPING NOISE.

Mileage: 55,247

LIKE OTHER COMPLAINTS. THIS HAS BEEN AN ONGOING ISSUE WITH OUR VEHICLE: DRIVING AT LOW SPEED (10MPH OR LESS) TRANSMISSION DOES A HARD SHIFT AS IF IT WAS TRYING TO ENGAGE 2ND OR 3RD SHIFT. CAR DOES A HUGE BUMP WHEN THE SHIFT IS ENGAGED.

THE CAR HAS ROUGH SHIFTING

Mileage: 55,000

THE AUTOMATIC TRANSMISSION SEEMS TO SKIP A GEAR OR TWO CAUSING THE VEHICLE TO VIOLENTLY JERK THE OCCUPANTS FORWARD. AT TIMES, IT WILL NOT ACCELERATE PAST A CERTAIN POINT AND THEN LURCH FORWARD. THIS SEEMS TO HAPPEN WHEN ACCELERATING IN VARIOUS SETTINGS.

Mileage: 30,000

MANY OTHER DRIVERS COMPLAINING ABOUT SAME ISSUE: 1. DRIVING AT LOW SPEED (10MPH OR LESS) TRANSMISSION DOES A HARD SHIFT AS IF IT WAS TRYING TO ENGAGE 2ND OR 3RD SHIFT. CAR DOES A HUGE BUMP WHEN THE SHIFT IS ENGAGED. 2. AT HIGH SPEED (65MPH ~) IS POSSIBLE TO HEAR A RATTLING NOISE COMING FROM LEFT SIDE PANEL / DRIVERS SIDE. THIS IS VERY CONCERNING FOR US. ALREADY HAVE DEALER CHECK THE VEHICLE BUT THEY ALWAYS SAY THEY COULD NOT REPRODUCE THE ISSUE. THIS IS HAPPENING SINCE THE VERY FIRST RECALL FOR THIS CAR. BEFORE THE FIRST RECALL, NO ISSUE.

Mileage: 10

WHEN PASSING A FARM TRACTOR CAR WENT IN TO THE PASSING GEAR AND THEN THERE WAS NO ACCELARTION WOULD NOT SHIFT INTO ANY GEAR COULD NOT SHUT CAR OFF AFTER AWHILE SIDE DOORS WOULDN'T OPEN AFTER ABOUT 2 HOURS CAR FINALLY STARTED AND WENT BACK TO NORMAL

Mileage: 70,500

AT 10MPH DECELERATING TO STOP LIGHT. ENGINE SHUTOFF. ON RESTART ERROR MESSAGE APPEARED _SERVICE SHIFTER. NO LIGHTS ON SHIFTER DESIGNATING GEAR IN USE WAS ABLE TO RETURN TO CHRYSLER SERVICE. REPLACING SHIFTER. PREVIOUSLY THERE HAVE BEEN INSTANCES WHEN DOORS OPENED WHILE CAR WAS AT 30 MPH. THAT WAS CORRECTED WITH NEW LOCKING COMPUTER. SEVERAL TIMES THE TRANSMISSION WOULD NOT SHIFT INTO DRIVE WHEN CAR WAS STARTED. IGNITION HAD TO BE SWITCHED OFF THEN ON A COUPLE OF TIMES BEFORE THE SHIFTER WOULD WORK PROPERLY. THE PARKING BRAKE WOULD NOT DISENGAGE WHEN CAR STARTED AND BRAKE CONTROL BUTTON WAS PRESSEED. IGNITION HAD TO BE CYCLED COUPLE OF TIMES . NOT SHIFTING INTO DRIVE AND FAILURE TO DISENGAGE BRAKE OCCURRED TOGETHER FREQUENTLY BUT NOT EVERY TIME ON DOWNHILL ROADS IN CRUISE CONTROL AT 45 TO 55 MPH , TRANSMISSION DOWN SHIFTS SO RPM WOULD EXCEED 3000 AND DID NOT IMMEDIATELY UPSHIFT WHEN ROAD BECAME FLAT . RPM WOULD REMAIN ABOVE 3000 FOR SEVERAL SECONDS THEN RETURN TO 1500 RPM. THIS IS A VERY RECENT NEW ACTION. THERE A DISTURBING THUNK SOUND AND HARD JERK WHEN TRANSMISSION SHIFTS UNDER LOAD AT APPROXIMATELY 40 TO 50 MPH

Mileage: 54,200

WHEN MAKING A SLOW TURN (15 MPH) THE TRANSMISSION FIRST LURCHED THEN BANGED INTO NEXT GEAR. THE FRONT WHEELS SLIPPED AND LOST TRACTION SENDING THE CAR OUT OF THE PAVEMENT. I WAS ABLE TO REGAIN CONTROL. THEN WHEN MERGING INTO THE HIGHWAY THE TRANSMISSION FAILED TO REACH HIGHER GEARS LEAVING US RUNNING AT JUST 30 MPH AND ALMOST BEING REAR ENDED SEVERAL TIMES JUST THEN THE ENGINE LIGHT CAME ON. IT IS THE 3RD TIME THIS TRANSMISSION ISSUE HAS HAPPENED. CHRYSLER REPLACED THE TRANSMISSION BODY VALVE THE FIRST TIME, THE SECOND TIME THE WHOLE TRANSMISSION WAS REPLACED BOTH TIMES IT TOOK ABOUT 30 DAYS TO PERFORM THE REPAIR.

Mileage: 60,000

WE HAVE TAKEN OUR 2017 CHRYSLER PACIFICA TO THE DEALER TWICE FOR A CONTINUOUS ISSUE OF HARD SHIFTING MOSTLY IN 1ST & 2ND GEARS. WE HAVE BEEN JOLTING AND HAVE HAD THE VEHICLE COMPLETELY SHUT OFF ON US.I WAS GOING ABOUT 12 MPH. ON MONDAY, JAN. 13, 2020 MY 3.5 YO DAUGHTER AND I WERE ON A SLIGHT HILL AND THE CAR SEIZED UP AND LOST ALL FUNCTION. I SLIDE (I WAS ON A DIRT ROAD WITH SOME SNOW) INTO A DITCH AND LOOKED OUT THE WINDOW TO SEE A LARGE AMOUNT OF RED FLUID ON THE GROUND. WHEN I EXITED THE VEHICLE I NOTICED THE DISTINCT SMELL OF TRANSMISSION FLUID. MY DAUGHTER AND I WERE STUCK FOR HOURS DEALING WITH THIS SITUATION. I FEEL VERY UNSAFE IN THIS VAN. I AM CONCERNED IF THEY TRY TO "FIX" THE PROBLEM I WILL BE IN THE SAME SITUATION AGAIN.

Mileage: 56,000

HAS A HARD SHIFT WHEN SWITCHING GEAR. FEELS LIKE YOU HAVE BEEN REAR ENDED. I TOOK IT TO THE DEALER TO GET FIXED, THEY TOLD ME IT WAS A SOFTWARE UPDATE ONLY...THIS HASN'T FIXED THE ISSUE. NOW IT SHIFTS HARD AND IS SLIPPING CONSTANTLY ANYTIME THE VEHICLE REACHES ABOVE 30MPH. THE HARD SHIFTS CAUSE WHIPLASH TO CHILDREN AND ADULTS IN THE VEHICLE.

TRANSMISSION INTERMITTENTLY JERKS VIOLENTLY WHEN ACCELERATING FROM AROUND 10-20 MPH. THIS HAPPENS MOST OFTEN WHEN WE SLOW DOWN TO MAKE A TURN AND ARE NOT COMING TO A FULL STOP. SO WHEN WE BEGIN TO ACCELERATE AFTER THE TURN, THE VAN LOSES ALL FORWARD MOMENTUM AND FEELS LIKE IT'S IN NEUTRAL FOR ABOUT 2 SECONDS AND THEN SUDDENLY LUNGES FORWARD THROWING OUR HEADS BACK INTO THE HEADREST PRETTY HARD. WE'VE BEEN EXTREMELY CLOSE TO BEING REAR ENDED TWICE THE PAST MONTH. THIS TRANSMISSION ISSUE HAS HAPPENED ROUGHLY 25 TIMES SINCE WE BOUGHT THE VAN IN OCT. 2019.

Mileage: 43,300

2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE SLAMS INTO GEAR. THE TRANSMISSION WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THERE WAS A RATTLING NOISE UNDER THE DRIVER'S SIDE. THE VEHICLE FAILED TO START LEAVING THE DRIVER AND PASSENGER'S STRANDED. *JS

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

Mileage: 40,000

THE TRANSMISSION SLIPPED OUT OF GEAR AND WOULDN'T SHIFT. THE PROBLEM OCCURRED WHILE I WAS DRIVING ON THE STREET. THIS COMES AFTER NUMEROUS ROUGH SHIFTS THAT I WAS TOLD WAS A COMPUTER ISSUE ON THE TRANSMISSION.

Mileage: 80,000

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY,ALL OF THE LIGHTS ON THE DASH CAME ON AND THE CAR STARTED TO SLOW DOWN EVEN THOUGH I HAD THE CRUISE CONTROL SET. I TRIED TO PRESS THE ACCELERATOR AND THE CAR WOULD NOT SPEED UP. I PULLED OVER AND TURNED THE DIAL TO PARK BUT THE P DID NOT LIGHT UP. WHILE IN PARK THE CAR WAS JERKING FORWARD AND I COULD NOT SET THE PARKING BRAKE. I TURNED IT OFF AT THAT POINT AND TRIED TO TURN IT BACK ON TO SOLVE THE PROBLEM. THE PROBLEM HAS NOT YET BEEN SOLVED.

Mileage: 85,000

THE VAN WILL SPORADICALLY NOT RESPOND TO ACCELERATION BETWEEN 15-20 MPH AND WILL SUDDENLY JERK RATHER VIGOROUSLY. IT FEELS VERY UNSAFE ESPECIALLY WHEN REAR TRAFFIC IS FAST APPROACHING. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME EXACT ISSUE WITH THIS VAN IN VARIOUS DIFFERENT FORUMS AND WEBSITES. OWNERS CONTACTING CHRYSLER AND DEALERSHIPS WITH NO POSITIVE OUTCOME. WE JUSTLY NEED AN INVESTIGATION.

Mileage: 30,000

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

Mileage: 45,000

VAN STALLS AND JERKS

Mileage: 1,000

THERE HAS BEEN MORE THAN ONE OCCASION WHERE MY CAR WOULD SHIFT FROM DRIVE TO NEUTRAL OR EVEN STALLS COMPLETELY. THERE HAVE BEEN TIMES WHERE DECELERATES ON ITS ON AND WHEN IT LOCKS UP FROM THE PARKING GEAR WHILE TRYING TO SHIFT TO DRIVE. MOST RECENT OCCURRANCE OF THIS WAS SUNDAY, DECEMBER 22, 2019. ACCELERATION FROM A STOPPED POSITION ALWAYS FEELS LIKE I WAS REAR-ENDED EVERYTIME. I HAVE HAD MULTIPLE SAFETY RECALLS AND THE 2 TIMES I TOOK IT BACK TO THE DEALER FOR FIXING, I REPORTED THIS CONCERN. DEALERSHIP REPORTED FINDING NO ISSUE AS REPORTED. I HAVE RECEIVED OF YET ANOTHER RECALL IN 2018 BUT HAVE NOT HAD A CHANCE TO TAKE IT IN. I FEAR FOR THE SAFETY OF MY CHILDREN AND I AS THIS IS THE ONLY VEHICLE I HAVE. BUT THESE DEFECTS THAT DEALERSHIP REPORTS AS "FINDING NO ISSUE" IS NOT FAIR. ITS A DEATH TRAP. THESE STOPS, STALLS, DECELERATION AND ACCELERATIONS THAT STARTED IN 2017 AND CONTINUES THRU TODAY IS PRESENTING A SEVERE DANGER HAZARD AND I NEED HELP.

Mileage: 46,000

2017 CHRYSLER PACIFICA, 33'400 MILES- HESITATION AFTER PLACED INTO/ SHIFTING GEARS FROM A STOPPED POSITION, 5-10 SECONDS UNTIL THE CAR JERKS INTO GEAR FROM RELEASE OF BREAK PEDAL TO ENGAGING IN SELECTED GEAR. HEATED STEERING WHEEL FEATURE ONLY WORKS INTERMITTENTLY, WHETHER SELECTED FROM SETTINGS WITH START OR MANUALLY SELECTED, ALL CONTROLS FROM STEERING WHEEL GO OUT PERIODICALLY AFTER THE VEHICLE HAS BEEN IN MOTION, WILL NOT WORK AT ALL, INCLUDING RADIO CONTROLS, CRUISE CONTROL BUTTON, U-CONNECT BUTTON, VR BUTTON- NOT EVEN THE ILLUMINATION OF THE CONTROLS WORKS WHEN THIS HAPPENS. USUALLY AFTER THE CAR HAS BEEN IN MOTION FOR AT LEAST 10 MINUTES. HAS HAPPENED SEVERAL TIMES, BUT COMES BACK ON AT RANDOM INTERVALS WHILE DRIVING. HAS ONLY HAPPENED ON SHORT TRIPS. UNKNOWN CAUSE. PURCHASED VEHICLE USED WITH 20K ON IT MAY 30,2019.

Mileage: 32,000

WHEN GOING ABOUT 10-15 MILES PER HOUR, THE VEHICLE WILL SUDDENLY LUNGE FORWARD AND MAKE A TREMENDOUS CLUNKING SOUND LIKE METAL AGAINST METAL. THIS HAPPENS ABOUT A FEW TIMES A MONTH. IT CAN BE REPLICATED BY BARELY PRESSING DOWN THE GAS PEDAL, USUALLY HAPPENS WHEN NAVIGATING THROUGH PARKING LOTS. VERY SCARY.

AUTOMATIC ENGINE SHUTOFF SYSTEM SHUTS OFF VEHICLE ON HILLS CAUSING A ROLLBACK ISSUE, SAFETY PROBLEM. IT ALSO SHUTS OFF DURING HEAVY TRAFFIC HEATING UP VEHICLE CONSIDERABLY. SO FAR TWO DIFFERENT SERVICE DEPARTMENTS CANNOT FIND ANY ISSUES. 3 BATTERIES HAVE BEEN REPLACED IN 2 YEARS TIME. TRANSMISSION POPS IN AND OUT OF GEAR BETWEEN 2ND AND 3RD DURING CITY DRIVING. NO SPARE TIRE!! PATCH KIT, GOOD LUCK USING IT IF YOU HAVE A FLAT.

MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB

Mileage: 47,000

WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB

Mileage: 42,000

WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.

Mileage: 13,080

MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.

Mileage: 16,000

CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.

Mileage: 30,000

WHEN DRIVING AN TURNING MAKES CLANKING NOISE UNDER CAR, CAR GET STUCK IN CARS AN THEN JERKS WHEN CHANGES, BEEN TELLING CHRYSLER DEALER WHERE I GET MY REPAIRS AN TUNE UPS I'M TOLD IT ALL PART OF THE ELECTRICAL SYSTEM BEEN TELLING THEM THIS SINCE I GOT THE CAR NEW 2017

Mileage: 34,000

IN THE PAST WEEK ON 3 SEPARATE DAYS, WHEN MAKING A SLOW TURN ON A CITY STREET, THE CAR WILL NOT ACCELERATE FOR SEVERAL SECONDS AND THEN SUDDENLY SLAMS VERY HARD INTO GEAR. IT CAUSED MY CHILDREN TO SCREAM WHEN IT HAPPENS BECAUSE IT'S SO JARRING. THIS IS EXTREMELY DANGEROUS, AS THE PERSON BEHIND ME ALMOST REAR ENDED ME EACH TIME WHEN THIS HAPPENS! IT IS A VERY SCARY EXPERIENCE AND SHOULD NOT BE HAPPENING ON A 2 YEAR OLD CAR WITH ONLY 15K MILES! I'M AFRAID TO DRIVE IT NOW. I'M BRINGING IT IN TO THE DEALER NEXT WEEK BUT I'VE ALREADY READ OF PEOPLE WITH SIMILAR EXPERIENCES AND THE DEALER SAYING "SORRY WE CAN'T RECREATE IT SO DON'T KNOW WHAT'S GOING ON". CHRYSLER NEEDS TO LOOK INTO THIS ISSUE ASAP. IT'S A VERY SCARY AND DANGEROUS SITUATION THAT SHOULD NOT BE HAPPENING ON A NEW CAR!

Mileage: 15,000

WE APPARENTLY HAVE THE SAME PROBLEM AS MANY OTHER CHRYSLER PACIFICA OWNERS. THE VAN HARD SHIFTS INTO GEAR AND IT FEELS LIKE SOMEONE HAS RUN INTO THE BACK OF OUR VAN. (IT SERIOUSLY HURTS YOUR BACK AND NECK.) THE DEALERSHIPS HAVE RESET THE COMPUTERS, ETC BUT IT HASN'T SOLVED THE PROBLEM. WE'VE BEEN TOLD BY THE SERVICE MANAGERS THAT THEY'RE FAMILIAR WITH THIS COMPLAINT BUT THAT CHRYSLER HAS TOLD THEM THAT THE VAN IS SHIFTING CORRECTLY, THEY CANNOT DO ANYTHING MORE AND THEIR HANDS ARE TIED UNTIL CHRYSLER COMES UP WITH A DIFFERENT SOLUTION.

THE VEHICLE WILL STALL AND THEN HARD SHIFT FROM FIRST TO SECOND GEAR. WE INITIALLY NOTICED THE HARD SHIFTING WHEN WE BOUGHT THE VEHICLE BUT THOUGHT IT MIGHT BE THE AUTO STOP/START SYSTEM. WE DIDN'T THINK MUCH OF IT UNTIL IT STARTED SHIFTING HARDER WHEN WE WOULD STOP OR BE DRIVING. THIS, AT TIMES, CAUSED ISSUES WHEN TURNING OR ACCELERATING TO GO THROUGH AN INTERSECTION. THE VEHICLE STALLING CAUSES A SAFETY HAZARD AND PRESENTS AN OPPORTUNITY FOR AN ACCIDENT TO OCCUR DUE TO THE DELAYED RESPONSE OF THE VEHICLE. THE CARS FOLLOWING BEHIND COULD POTENTIALLY REAR END THE VEHICLE. THE HARD-SHIFTING FEELS LIKE SOMEONE HIT YOU FROM BEHIND AND CAUSES BACK AND NECK PAIN FROM THE SUDDEN JERKING MOVEMENT. THIS VEHICLE HAS ALSO COMPLETELY STOPPED WHEN BEING DRIVEN CAUSING A SERIOUS SAFETY HAZARD. IT STARTED UP AGAIN IMMEDIATELY AFTER THAT INCIDENT ONLY TO NOT START AT ALL A FEW MONTHS LATER. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR US FROM THE VERY BEGINNING. WE STAYED OPTIMISTIC THAT THE RECALLS WOULD FIX THE ISSUES. THEY HAVEN'T. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR HEAVEN FORBID DIES BECAUSE OF THIS ISSUE. WE HAVE HAD 8+ SERVICE VISITS FOR THIS VAN. AT ONE TIME IT WAS COMPLETELY INOPERABLE AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. WE ARE FRUSTRATED WITH CHRYSLER AND THE SERVICE DEPARTMENT AT ANCIRA CHRYSLER, JEEP AND DODGE IN SAN ANTONIO, TX.

Mileage: 33,000

WHEN SHIFTING FROM 1ST TO 2ND GEAR THERE IS A LARGE SHUDDER AND THE CAR LUNGES FORWARD AND SLAMS INTO GEAR VERY ROUGHLY. THIS NEARLY CAUSED ME TO CRASH INTO ANOTHER VEHICLE WHILE DRIVING.

Mileage: 39,000

UPON A START FROM A START, THE CAR BUCKS BETWEEN THE SPEEDS OF 14-17 MPH WHILE ACCELERATING. THE REACTION FROM THE CAR FEELS LIKE THE CAR WAS HIT FROM BEHIND. IT IS RANDOM AND I NOT BEEN ABLE TO CORRELATE THE ACTION WITH ANY PARTICULAR DRIVING CHARACTERISTIC SUCH AS A SLOW OR FAST START. THE CAR HAS ABOUT 30,000 MILES AS OF THIS WRITING AND HAS ABOUT 25,000 AS OF THE DATE OF FIRST OCCURRENCE.

Mileage: 25,000

POWER TRAIN INTERMITTENTLY SHIFTS HARD AT LOW SPEEDS (UNDER ABOUT 20 MPH) IN STOP AND GO TYPE TRAFFIC CAUSING THE VEHICLE TO UNEXPECTEDLY LUNGE FORWARD. IT IS BELIEVED THIS WILL EVENTUALLY LEAD TO A VEHICLE ACCIDENT. THE LOCAL FICA DEALER (POMOCO NN) IS UNABLE TO RESOLVE. VEHICLE IS STILL UNDER MFGR WARRANTY.

Mileage: 6,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE START AND STOP FEATURE WAS INOPERABLE AND THE VEHICLE FAILED TO START. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED ROUGHLY AND ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (2103 HICKMAN RD, URBANDALE, IA 50323, (877) 841-4585 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 15,000. *BF *TP

Mileage: 15,000

THE CAR MISSES DIFFERENT GEARS AS YOU ACCELERATE. FEELS AS THOUGH THE TRANSMISSION IS SLIPPING UPON ACCELERATION. THE VEHICLE IS IN MOTION WITH ACCELERATION WHILE THESE ISSUES HAPPEN. IT WILL HAPPEN ON CITY STREETS AND HIGHWAYS.

Mileage: 14,170

WE HAVE HAD MULTIPLE ISSUES WITH OUR 2017 CHRYSLER PACIFICA. THE FIRST ISSUE IS WHEN WE ACCELERATE BETWEEN 10 AND 20 MPH OUR VEHICLE REVS UP AND JERKS REALLY BAD. LITERALLY FEELS LIKE YOU HAVE BEEN REAR ENDED. IT IS LIKE THE GEAR IS SLIPPING OR IT CAN'T FIND THE NEXT YEAR TO GO INTO. ANOTHER ISSUE WE ARE HAVING IS WITH THE DRIVERS SIDE SLIDING DOOR. I USUALLY HAVE TO TRY TO SHUT IT MULTIPLE TIMES FOR IT TO STAY SHUT. ON MULTIPLE OCCASIONS I HAVE HAD TO HIT THE BUTTON 3-4 TIMES FOR IT TO STOP POPPING BACK OPEN. THE LAST ISSUE IS OUR START/STOP FEATURE. IT HAS COMPLETELY STOPPED WORKING AND IT SHOWS A CODE ON THE DASH. THESE ARE ALL ISSUES WE HAVE BEEN DEALING WITH FOR MONTHS.

Mileage: 28,000

WHILE DRIVING, HAVING REDUCED SPEED FROM 70 MPH TO 45 MPH, EXPERIENCED ENGINE SHUT DOWN. NO POWER - COASTING TO STOP, NO POWER STEERING. WARNING ON DASH SAID, "PUT SHIFTER IN P TO START." WAS ABLE TO SAFELY PULL OFF ROAD AND RESTART. CONTINUED ON TRIP AND SAME SITUATION HAPPENED ANOTHER 10-15 TIMES. SOMETIMES THERE WAS NO SHOULDER AND I HAD TO COME TO A FULL STOP IN TRAFFIC TO RESTART THE VEHICLE.

Mileage: 30,100

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE VEHICLE MADE A HARD SHIFT WHILE THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, 505-404-0108) TO BE DIAGNOSED, BUT A FAULT CODE COULD NOT BE RETRIEVED. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN.

PURCHASED VEHICLE NEW DEC 2, 2016 AND IT HAD PROBLEMS WITH JERKING WHEN SHIFTING AND SOMETIMES NOT WANTING TO SPEED UP. COMPLAINED TO DEALERSHIP BUT THEY FOUND NOTHING ON COMPUTER READOUT BUT DID MENTION THAT THE TRANSMISSION HAD TO ADJUST TO MY DRIVING. THIS CONTINUED AND I CONTINUED TO MENTION IT WHENEVER TOOK VEHICLE IN FOR SERVICING OR RECALLS. ON RECALL WAS TO REPLACE A CONTROL MODULE OF SOME SORT------NOW AFTER THIS MODULE WAS CHANGED THE JERKING WAS LESS FREQUENT AND SO I LIVED WITH IT. NOW SEPT 21, 2019, I HAD JUST STARTED CAR AND WAS STARTED DOWN A SIDE STREET IN GRANT PARK, IL. WHEN CAR STARTED JERKING REAL BAD AND ENGINE LIGHT CAME ON, A RED WARNING LIGHT CAME ON, AND A ALARM LIKE THE "SEAT BELT NOT HOOKEDUP" CAME ON. I QUICKLY STOPPED TURNED CAR OFF AND WAITED ABOUT 5 MINUTES. STARTED CAR BACK UP, RED WARNING LIGHT DID NOT COME BACK ON, THE WARNING ALARM DID NOT COME ON, BUT THE ENGINE LIT STAYED ON. SEPT 23, 2019 TOOK CAR TO DEALER WHERE SERVICE MANAGER PUT IT ON THE COMPUTER BUT IT DID NOT HAVE ANY PROBLEM MESSAGES AND THE ENGINE LIGHT ON THE INSTRUMENT PANEL TURN OFF. SERVICE MANAGER SAID HE WOULD HAVE ME BRING IT BACK IN LATER THIS WEEK SO IT CAN BE LOOKED AT. SERVICE MANAGER WHO I KNOW WELL DID MENTIONED AS WE WERE TALKING THAT A LOT OF PEOPLE HAVE COMPLAINED ABOUT THIS TRANSMISSION LIKE I HAVE. I HAVE OVER 45000 MILES ON THIS VEHICLE AND SHOULD THIS TRANSMISSION LATER BE DEEMED BAD, I DON'T FEEL I SHOULD HAVE TO PAY TO GET IT FIXED.

Mileage: 45,800

AS I WAS DRIVING DOWN THE HIGHWAY MY PASSENGER WINDOW SUDDENLY ROLLED DOWN THEN MY DASHBOARD LIGHTS FLICKED ON AND OFF MULTIPLE TIMES. THE BATTERY LIGHT AND NO TRACTION LIGHT BLINKED, TOO. AS I WENT TO PULL OVER TO STOP, THE CAR COMPLETELY SHUT OFF ONCE I BRAKED. I WAS ABLE TO RESTART AND CONTINUE DRIVING AT THAT TIME. I WAS GOING ROUGHLY 65 MPH WHEN THE INITIAL PROBLEM BEGAN.

Mileage: 70,940

VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH WHEN IT SPONTANEOUSLY BECAME EXTREMELY LOWER ON POWER AND LOST ALL POWER STEERING ALONG WITH NUMEROUS ERROR MESSAGES AND DASH LIGHTS BEING ILLUMINATED. THE VAN WAS ABLE TO BE DRIVEN INTO A PARKING LOT WHERE IT WAS RESTARTED AND DRIVEN THROUGH THE LOT. AFTER APPROXIMATELY 30 SECONDS THE VAN HAD THE EXACT SAME ISSUE BUT THIS TIME WAS NOT ABLE TO BE RESTARTED. MARTINS CHRYSLER OF UNTION GROVE WISCONSIN CAME AND PICKED UP THE VEHICLE. THE OWNER OF MARTINS SAID THE VEHICLE STARTED BUT THEN HE EXPERIENCED THE SAME ISSUE WE HAD. ASIDE FROM SOME START/STOP AND ELECTRICAL/CHARGING SYSTEM ERROR MESSAGES PREVIOUSLY THERE WAS NO WARNING AT THE TIME OF THIS INCIDENT. WE'VE HAD THE VAN IN BEFORE FOR THESE ERROR MESSAGES BUT THE DEALER NEVER FOUND THE CAUSE OF THE ISSUE.

Mileage: 40,000

VEHICLE WILL CONSTANTLY HARD SHIFT. EITHER FROM A COMPLETE STOP, WHERE IT WILL THEN HARD SHIFT AND JERK YOU FORWARD. SOMETIMES MULTIPLE TIMES IN A ROW. HAVE ALSO EXPERIENCED PRESSING ON THE GAS PEDAL IN A INTERSECTION AND NOTHING. WILL NOT GO AND THEN ALL THE SUDDEN DOES A HARD SHIFT AND WILL ACCELERATE. THIS HAS BEEN ON CITY STREETS AND HIGHWAY. MANY TIMES IT WILL BE FROM A COMPLETE STOP. HAVE TAKEN IT INTO THE SERVICE DEPARTMENT WHERE I PURCHASED THE VEHICLE 1 YEAR AGO. FIND NOTHING WRONG WITH IT. NEVER TAKEN IT IN FOR ANY OTHER ISSUE.

Mileage: 44,000

WE PURCHASED THE VEHICLE IN SEPT 2017. ABOUT A MONTH AFTER WE PURCHASE THE BRAND NEW VAN, WE STARTED HAVING ISSUE WITH THE TRANSMISSION SLAMMING IN TO GEAR. THE FIRST TIME IT HAPPENED, WE LITERALLY THOUGHT THE PERSON BEHIND US AT REAR ENDED UP THE JOLT WAS THAT BAD. UPON PULLING OVER AND INSPECTING, WE DISCOVERED WE WERENT. OVER THE LAST 23 MONTHS, WE HAVE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION. IT SHIFTS SO AT TIMES IT MAKES YOU DIZZY. THIS TAKES PLACE BETWEEN 10-17 MPH. IN AUGUST 2018, OUR FAMILY WAS ON OUR WAY TO A FUN DAY WHEN AT 10MPH THE VAN SLAMMED SO HARD ALL 5 OF US IN THE VAN FELT OUR NECKS CRACK AND WE GOT DIZZY INSTANTLY. NEEDLESS TO SAY, WE HAD TO PULL OVER BECAUSE I COULDNT SEE STRAIGHT TO DRIVE AND MY ELDERLY MOTHER HURT FOR 3 DAYS. I TOLD HER TO GO TO THE ER FOR PROOF THAT THE VAN IS HURTING THE PEOPLE DRIVING IT. WE HAVE CALLED THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY WONT DO ANYTHING. TELLING US THEY CAN REPROGRAM THE TRANSMISSION. GIVE IT TIME, THE TRANNY NEEDS TO ADJUST HOW WE DRIVE NEVER FIXES THE ISSUE AT ALL. WE HAVE AN ALMOST 2 YEAR OLD TODDLER AND WE ARE PETRIFIED TO TURN HER TO FORWARD FACING IN FEAR IF THE TRANSMISSION SLAMS, IT WOULD BREAK HER NECK. YES, THE VAN HAD 32,000 MILES OR SO ON IT BUT ITS OUR PRIMARY VEHICLE. WE CANT SIT HOME AND TWIDDLE OUR THUMBS. SO, YES UNFORTUNATELY WE HAVE TO STILL DRIVE THIS VAN, EVEN IF IT KILLS US.

Mileage: 31,000

VEHICLE IS SLAMMING INTO GEAR GENERALLY IN 2ND OR 3RD GEAR.. WE HAVE CONTACTED CHRYSLER CORPORATE AS WELL AS THE DEALER MULTIPLE TIMES HOWEVER WE ARE TOLD THEY CANNOT REPLICATE. THE PROBLEM CONTINUES TO WORSEN

Mileage: 40,000

OUR PACIFICA HAS A PROBLEM WHEN STARTING FROM A COMPLETE STOP, ACCELERATING, USUALLY AROUND A TURN. EXACTLY AT 15-18 MPH (FIRST TO SECOND OR SECOND TO THIRD GEARS), THE VAN WILL HAVE A VERY LARGE JERK, THE GAS PEDAL MUST BE RELEASED, LOSING ACCELERATION. ONCE THIS HAS PASSED, YOU CAN PROCEED WITH ACCELERATING AS NORMAL. THE JOLT FROM THE SHIFT FEELS LIKE YOU HAVE BEEN REAR ENDED, CAUSING SLIGHT WHIPLASH IF YOU ARE NOT READY FOR IT. THIS PROBLEM USUALLY COME IN SPURTS, NOT HAPPENING FOR SEVERAL WEEKS, THEN 1 OR 2 A DAY FOR A FEW DAYS. THE DEALER REVIEWED THE PROBLEM AND "WAS NOT ABLE TO REPLICATE THE ISSUE" SO NOTHING IS WRONG WITH THE VEHICLE ACCORDING TO THEM. THIS ISSUE HAS OCCURRED SINCE ABOUT 10,000 MILES ON THE ODOMETER.

Mileage: 45,000

SERVICE SHIFTER WARNING- VEHICLE DECIDES TO GIVE THIS WARNING WHICH CAUSES VAN TO LOCK TRANSMISSION IN PARK AND ENGAGES E-BRAKE. LUCKILY THIS HAS ONLY HAPPENED WHEN VEHICLE IS STATIONARY, BUT HAS OCCURRED ON NEIGHBORHOOD STREET, IN RESTAURANT DRIVE THRU, IN OUR DRIVEWAY AND IN PARKING LOTS. WE CONTINUE TO HAVE THIS ISSUE EVEN AFTER DEALERSHIP REPLACED TRANSMISSION VALVE BODY CONTROL THAT WAS EXPECTED TO FIX THE ONGOING PROBLEM. VAN HAS BEEN TOWED OR OUT OF SERVICE 4 TIMES NOW FOR SAME ISSUE.

Mileage: 23,750

VEHICLE WILL NOT START. STARTING GEAR SHIFTER PROBLEM. NOTE THAT VEHICLE IS IN PARK, VEHICLE NOT READING SHIFTER LOCATION. VEHICLE WAS WORKING FINE THE DAY PRIOR TO INCIDENT WAS PARKED OVERNIGHT IN MY DRIVEWAY ISSUE PRESENTED ITSELF THE FOLLOWING MORNING WHEN TRYING TO START.

Mileage: 51,000

WHEN LEAVING FROM A COMPLETE STOP, AT AROUND 20 MPH THE VEHICLE LOSES POWER AND THEN SLAMS INTO GEAR. WHEN THIS HAPPENS IT FEELS LIKE SOMEONE HAS RUN INTO THE BACK OF THE VEHICLE. IT HAPPENS QUITE OFTEN. AT LEAST 2 TO 4 TIMES A DAY. THERE ARE NO INDICATOR LIGHTS THAT COME ON WHEN THE HAPPENS. I HAVE HAD IT TO MULTIPLE DEALER SHOPS TO HAVE IT FIXED BUT IT DOESNT DO IT WHEN SOME TEST DRIVES THE VEHICLE. I HAVE PAID FOR MULTIPLE DIAGNOSTIC TEST AND NOTHING SHOWS AS BEING WRONG. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE BUT NEVER FOUND ANY INFORMATION ON WHAT THE CAUSE COULD BE. THIS HAS BEEN HAPPENING FOR THE LAST 5 MONTHS. VEHICLE IS STILL UNDER MANUFACTURER WARRANTY.

Mileage: 38,000

WHEN ACCELERATING FROM A STOP LIGHT OR STOP SIGN THE TRANSMISSION SOMETIMES SHIFTS VERY HARD, CAUSING A JERKING TO PASSENGERS. BROUGHT TO DEALER. THEY SAID NO CODE AND THEY COULDN'T REPLICATE SO NOTHING THEY CAN DO.

Mileage: 50,330

WHEN ACCELERATING FROM A COMPLETE STOP OR IN BETWEEN 5-10 MPH THERE IS NO FORWARD MOVEMENT BUT AS THE ACCELERATOR IS PUSHED THE RPM'S GO UP UNTIL THERE IS A REAR IMPACT TYPE FEELING THAT OCCURS AND THE TRANSMISSION ENGAGES AND AT THIS POINT THE VEHICLE CONTINUES FORWARD. IN THE INSTANCES WHERE IT HAPPENS AT THE 5-10 MPH AREA, IT TYPICALLY HAPPENS WHEN YOU LET OFF THE ACCELERATOR AND 'COAST' THEN PUSH THE ACCELERATOR TO GO CONTINUE FORWARD. THIS HAS BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2017 AND WAS TOLD BY THE DEALERSHIP THAT THIS BEHAVIOR FROM THE VEHICLE IS A 'CHARACTERISTIC' OF THE VAN. I HAVE FILED NUMEROUS COMPLAINTS WITH CHRYSLER AND EVERYTIME I TAKE IT TO THE DEALERSHIPS I COMPLAINT ABOUT THIS AS WELL. I ALSO HAD TO HAVE THE ENGINE AND TRANSMISSION MOUNTS REPLACED AND EVEN AFTER FIXING THOSE THE VEHICLE STILL CONTINUES TO HAVE THIS ISSUE. IT IS NOT HAPPENING CONSISTENTLY BUT APPROXIMATELY 5-10 TIMES A WEEK. L

Mileage: 35,500

WHILE IN CRUISE CONTROL I HAD TO ACCELERATE AND THE TRANSMISSION SLAMMED INTO HIGHER GEAR; FELT LIKE TRANSMISSION COMING OUT OF VEHICLE. ALSO SLAMS WHEN AT A STOP AND PEDAL PUSHED DOWN FAST. ALSO WHILE MOVING AND PEDAL PUSHED DOWN FAST AS WHEN NEEDED TO PASS A VEHICLE. SLAMMING CAN OCCUR WHETHER ON CITY STREETS AT SLOWER SPEEDS OR HIGHWAYS AT HIGHER SPEEDS. WHEN I GO TO A DEALER AND ASK ABOUT RECALLS OR REPORTS OF THE SAME ISSUES THEY SAY NO AND MOVE ON WITH NO FURTHER DISCUSSION. 3 YEAR/36000 MILES WARRANTY COVERS ONLY THROUGH THE EXPECTED/PREDICTED FACTORY LIFE OF THE PARTS. AFTERWARDS, THEY KNOW PARTS WILL FAIL AND CONSUMERS MUST PAY FOR AN EXTENDED WARRANTY, WHICH HAS A DEDUCTIBLE, WHEN PARTS FAIL IF THEY DON'T WANT TO PAY FOR ALL THE REPAIR DUE TO FACTORY FAILURES OF NOT BUILDING A QUALITY ORIENTED VEHICLE, THAT SHOULD LAST AT LEAST 200,00 MILES WITHOUT FAILURES. MY CURRENT MILEAGE IS 38974.

Mileage: 38,970

INQUIRY ON BEHALF OF CONSTITUENT REGARDING THE CONCERNS OF HER 2017 CHRYSLER PACIFICA. *LD THE CONSUMER STATED THE VEHICLE STALLED RANDOMLY ON MULTIPLE OCCASIONS. WHEN THE VEHICLE WOULD STALL IT BECAME DIFFICULT TO RESTART. *JS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED. ON SOME OCCASIONS, THE VEHICLE WOULD SHUT OFF IN THE MIDDLE OF TRAFFIC AND RESTART. IN ADDITION, THE "AUTO STOP" INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX HILLS CHRYSLER JEEP (734-892-2220, LOCATED AT 111 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,500.

Mileage: 21,500

WE WERE DRIVING IN MARRIETTA GA AROUND 11AM IN HEAVY TRAFFIC, WHEN MY WIFE STARED TO ACCELERATE THE TRANSMISSION SHIFTED HARD,(I THOUGHT WE GOT REAR ENDED),MY WIFE'S CAR WOULD NOT SHIFT GEARS,SO WE ARE DOING 30MPH IN HEAVY TRAFFIC TRYING TO GET OFF THE ROAD SAFELY WITH OUR KIDS IN THE CAR,SO WE FINALLY GOT OFF THE ROAD, GOT OUT TO CHECK THE CAR,IN CHRYSLER & DODGE NEWER MODELS YOU CANNOT CHECK TRANSMISSION LEVEL BECAUSE OF SEALED DIP STICK,SO I GOOGLED THE PROBLEM,THEIR WAS TONS OF REVIEWS OF THIS PROBLEM FROM CHRYSLER PACIFICA OWNERS, CHRYSLER SAID IT WAS NORMAL FROM THE REVIEWS,THIS CAN'T BE NORMAL,PLEASE CHECK INTO THIS BEFORE SOME ONE GETS KILLED ,(2017 CHRYSLER PACIFICA) THANKS DAVID

Mileage: 63,000

VAN WOULD NOT PICK UP SPEED IN HIGHWAY. PULLED OFF AT NEXT EXIT AND WHILE ATTEMPTING TO PULL OFF TO THE SIDE THE ENGINE STALLED AND SHUT OFF. THE SHUT OFF WAS ON A ROAD. HAD ONE FAILED START THE. WE WERE ABLE TO DRIVE OFF.

Mileage: 55,000

MY 2017 PACIFICA TOURING PLUS VAN SHUT OFF THREE TIMES. AFTER THE FIRST SHUT OFF I TOOK IT TO DEALER FOR THIS ISSUE, BUT THEY COULD NOT ABLE TO RECREATE THE "SHUT OFF" , THEY SAID THEY FIXED SOMETHING FOR NOT TO SHUT OFF, BUT RECENTLY ON 7/29/19 AND 7/31/19 IT WAS AGAIN ASKED TO MOVE SHIFT TO P AND SHUT OFF, EVEN I TRIED TO RESTART THE ENGINE, IT DIDN'T AFTER 3 TO 4 TIMES TRY IT WAS STARTED AGAIN. I WAS MIDDLE OF THE ROAD WITH SPEED LIMIT 40MPH, LUCKY NONE OF THE VEHICLE WAS NOT CLOSE. I SEE MANY CASES LIKE THIS WITH 2017 CHRYSLER PACIFICA, SO I REQUEST CHRYSLER PACIFICA TO FIX THIS ISSUE ASAP BY RECALLING THE AFFECTED VEHICLES. IT IS ALWAYS LIFE THREATENING DANGEROUS TO THE CUSTOMER. OTHER THAN THIS ISSUE (SHUT OFF) THE VEHICLE IS GOOD.

Mileage: 10,300

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ACCELERATING FROM A STOP, THE VEHICLE ABRUPTLY JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE JEEP RAM (21560 HALL ROAD, CLINTON TOWNSHIP, MICHIGAN 48038, (586)-800-3578) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER REPROGRAMMED THE QUICK LEARN AND THE CLEAR SHIFT ADAPTER. THE CONTACT WAS UNSURE IF THE PARTS THAT WERE REPROGRAMMED WERE FOR THE TRANSMISSION OR THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

I HAVE TAKEN THIS VEHICLE IN FOR REPAIRS MULTIPLE TIMES AND IT IS SCHEDULE FOR REPAIRS AGAIN THIS WEEK. THERE HAVE BEEN MULTIPLE ELECTRICAL ISSUES INCLUDING PROBLEMS WITH THE SLIDING DOORS, ANTI LOCK BRAKE SYSTEM HAD TO BE REPLACED, THE BATTERY SYSTEM IS GROUNDING OUT, ISSUES WITH THE RADIO SCREEN, AND NOW THE AUTO ON OFF SYSTEM IS NOT WORKING. IN ADDITION, I HAD TO TAKE THE VEHICLE IN FOR THE BALL JOINTS BOLTS COMING LOOSE THREE TIME AND THEY JUST USED LOCTITE TO MAKE THEM SAY ON . THEY NEVER REALIGNED THE VEHICLE AND NOW I HAVE TO REPLACE TIRES THAT ARE UNSAFE. CHRYSLER SHOULD OWN THIS AND I AM STILL CONVINCED THE BALL JOINTS COULD BE DAMAGED FROM THIS ISSUE AND THEY SHOULD REPLACE THEM. HOWEVER, THE BIGGEST ISSUE IS THE TRANSMISSION. IT WILL BE GOING IN FOR THE FIFTH TIME THIS WEEK FOR THE SAME ISSUE THAT THE DEALER KEEP CLAIMING IS HOW I DRIVE IT. WHEN TAKING OFF FROM A DEAD STOP THE TRANSMISSION HESITATES, WHICH IS A SERIOUS SAFETY ISSUE. ALSO, WHEN DRIVING AND YOU LET OFF THE ACCELERATOR TO BRAKE IT WILL HAMMER REAL HARD. THIS A SERIOUS SAFETY ISSUE AND CHRYSLER AND THE DEALER REFUSE TO OWN IT. I FILED MY SECOND COMPLAINT WITH CHRYSLER LAST WEEK. THIS ALL NEEDS TO BE RESOLVED SO I HAVE A SAFE VEHICLE FOR MY FAMILY. I FEEL THEY ARE STALLING SO MY WARRANTY WILL RUN OUT AND I HAVE NO RECOURSE.

Mileage: 35,500

THE CAR WILL JOLT WHEN ACCELERATING FROM A STOP. USUALLY BETWEEN 1ST AND 2MD FEAR, THE CAR WILL TEMPORARILY STOP ACCELERATING, WHILE THE RPMS HOLD, THEN JOLT FORWARD WHEN THE CAR FINALLY SHIFTS. IT FEELS AS IF YOU HAVE BEEN REAR ENDED. IT MOST OFTEN HAPPENS WHEN I AM TURNING, BUT ALSO HAPPENS GOING STRAIGHT FROM A STOP. PROBLEM STARTED AROUND D 20,000 MILES, HAS BEEN TO THE DEALERSHIP 4 TIMES, WITH 2 SOFTWARE UPDATES AND NO SOLUTION.

Mileage: 20,000

THE CHECK ENGINE LIGHT COMES ON AND THE CAR STALL, STOPS IN THE MIDDLE OF THE STREET WHILE IM DRIVING WITH MY CHILDREN. IT SPENT OVER A MONTH AT SOUTH SHORE CHRYSLER IN NY BEFORE THEY FIGURED OUT WHAT WAS WRONG, CLAIMED IT WAS FIXED, AND THE SAME THING STARTED HAPPENING ALL OVER AGAIN- CHECK ENGINE LIGHT AND STALLING ON THE ROAD. IT HAS BEEN AT SOUTH SHORE CHRYSLER IN INWOOD FOR ABOUT A MONTH NOW, AND NOTHING HAS BEEN DONE TO FIX THIS CAR. IT IS A DANGER TO DRIVE. I KNOW NY HAS LEMON LAWS AND I WANT CHRYSLER TO BUY ME OUT OF THE REMAINING 6 MONTHS OF MY LEASE AND TAKE RESPONSIBILITY FOR THIS DANGEROUS AND FAULTY CAR.

VERY HARD GEAR SHIFTS AT LOW SPEED - CITY DRIVING. JOLT TO PASSENGERS - FEELS LIKE A LOW SPEED REAR END BUMP. ALSO, VEHICLE TRANSMISSION MAY NOT ENGAGE WHEN ATTEMPTING 3 POINT TURN. UNABLE TO MOVE. CHECK ENGINE LIGHT NOW ON WITH CODE P0732 - GEAR 2 INCORRECT RATIO.

Mileage: 58,470

WHEN THE VAN REACHES SPEEDS BETWEEN 35 - 45 MILES PER HOUR, THE TRANSMISSION JERKS. THIS HAPPENS MOSTLY ON THE HIGHWAY OR STREETS WHERE THE SPEED LIMIT IS GREATER THAN 35 MPH.

Mileage: 35,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS MANUALLY, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WAS NOT SHIFTING APPROPRIATELY. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, PATCHOGUE, NY 11772, (631) 289-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *BF THE CONSUMER STATED VEHICLE WAS TAKEN IN FOR DIAGNOSIS INFORMED BY DEALERSHIP IT WAS TRANSMISSION AND WAITING FOR APPROVAL TO FIX VEHICLE. *TR

Mileage: 24,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TURNED OFF ON ITS OWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A NEARBY PARKING LOT, BUT THE VEHICLE STALLED AGAIN. THE CONTACT PURCHASED A NEW BATTERY AND WAS ABLE TO DRIVE THE VEHICLE AT A SLOW SPEED TO HER RESIDENCE. THE CONTACT STATED THAT THE WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE EMERGENCY BRAKE WAS OFF. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (LOCATED AT 2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THE PREVIOUS YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

WHILE DRIVING MY 2017 CHRYSLER PACIFICA ON 7/11/2017 THE MINIVAN COMPLETELY SHUT OFF IN THE MIDDLE OF THE INTERSECTION , I HAVE TO PUT IT IN PARK AND START THE VEHICLE AGAIN , HARD SHIFTING IS BEEN A COMMON ISSUE ON A DAILY BASIS .

Mileage: 90,853

HAVE TAKEN VEHICLE INTO DEALER 3 TIMES FOR HARD SHIFTING,CHECK ENGINE LIGHT, AND WHEN SLOWING DOWN AT TIME A HARD JERK ALMOST LIKE SOMEONE RUNNING IN THE BACK OF THE VEHICLE. THEY CLAIMED ONCE IT WAS THAT THE OIL NEEDED CHANGING AND THIS LAST TIME THAT IT HAD THE WRONG OIL AND OIL FILTER ( WHICH THE DEALER HAD DONE). THEY CAN NEVER HAD THE JERKING ISSUE OR THE HARD SHIFTING ISSUE REPEATED. ALSO RECENTLY IT HESITATES LIKE NO POWER WHEN HITTING THE GAS. OVER HAVING IT IN THE SHOP FOR 2 DAYS EACH TIME AND IT IS STILL UNDER WARRANTY WITH UNDER 30,000 MILES..

Mileage: 27,000

WE BOUGHT THE CAR NEW AND THERE HAS BEEN AN ON GOING RANDOM PROBLEM CAR THAT FEELS LIKE A HARD JOLT, LIKE BEING HIT FROM BEHIND, A LOUD CLUNK NOISE AND HESITATION WHEN IT IS SHIFTING GEARS. IT STARTED SHORTLY AFTER 10,000 MILES AND STILL CONTINUES AT 50,000 MILES. IT HAPPENS THE MAJORITY OF THE TIME AT 15MPH BUT HAS HAPPENED AT 35 MPH ALSO. WE HAVE HAD TO BE CHECKED BY THE DEALERSHIP SEVERAL TIMES AND THEY CAN NOT DUPLICATE THE PROBLEM ON DEMAND. THEY HAVE UPDATED SOFTWARE AND REPLACED A MODULE BUT IT STILL OCCURS. THIS IS A SAFETY ISSUE AS WE HAVE NO IDEA WHEN THIS WILL HAPPEN AND COULD EASILY CAUSE AN ACCIDENT. THE LAST TIME IT HAPPENED FIVE TIMES WITHIN A TWO HOUR TIME PERIOD. WE DROVE STRAIGHT TO THE DEALER AND THEY KEPT THE CAR EIGHT DAYS AND WERE NEVER ABLE TO DUPLICATE THE PROBLEM SO WE WERE TOLD THERE IS NOTHING WRONG WITH THE CAR. IT IS JUST NOT TRUE. CHRYSLER CARES SAID SINCE THERE IS NOTHING TO FIX THEY CANNOT HELP US. WE HAVE NO CHOICE BUT TO GET RID OF THE CAR FOR THE SAFETY OF OUR FAMILY.

Mileage: 50,394

FIRST, THE TWO BATTERIES IN THE VEHICLES ARE FAILING PREMATURELY. OURS JUST FAILED ABOUT A WEEK AFTER THE START/STOP SYSTEM LIGHT ACTIVATED ON DASH. OUR VAN WAS PARKED FOR 7 DAYS AT AN AIRPORT AND UPON RETURNING FROM VACATION THE BATTERIES WERE DEAD AND UNABLE TO BE RECHARGED. IRONICALLY, MY SISTER-IN LAW IN CALIFORNIA WHOM WE WERE VISITING, HAD THE EXACT SAME PROBLEM WITH THEIRS WHILE WE WERE THERE. AGAIN, A 2017 CHRYSLER PACIFICA. MY RESEARCH SHOWS THIS IS A REOCCURRING ISSUE ALL ACROSS THE COUNTRY ACCORDING TO GOOGLE RESEARCH AND CARCOMPLAINTS.COM. SOME PEOPLE ARE HAVING THEIR VAN DIE OR STALL WHILE IN MOTION. SECOND, THERE IS A PROBLEM WITH THE PAINT BUBBLING UP AROUND THE HOOD EDGES. AGAIN, MY RESEARCH ON GOOGLE AND CARCOMPLAINTS.COM REVEALS MANY ARE SUFFERING THIS BUBBLING PAINT ISSUE. LAST, THE TRANSMISSION HAS AN EXTREMELY HARD SHIFT INTERMITTENTLY BETWEEN 10 TO 15 MPH. SO HARD IN FACT, IT FEELS AS IF YOU HAVE BEEN REAR ENDED. AGAIN, RESEARCH ON GOOGLE AND CARCOMPLAINTS,COM AND PACIFICA FORUMS, INDICATE THIS IS NOT AN ISOLATED ISSUE. MANY ARE EXPERIENCING THIS ISSUE.

Mileage: 18,000

FOR A YEAR NOW OUR TRANSMISSION SLIPS WHEN GOING INTO FIRST GEAR. THE VAN WILL COME TO A COMPLETE STOP AND THEN CONTINUE MOVING WHICH RESULTS IN A HARD JERK. IT WAS SO BAD ON A TRIP THAT THE CHECK ENGINE LIGHT CAME ON AND WE COULD NOT GET THE VAN OUT OF FIRST GEAR. WE WERE EVEN TRYING TO DRIVE OVER THE OHIO RIVER AT THE TIME! WE TOOK THE VAN TO THE DEALERSHIP. THE DEALERSHIP RESET THE VAN BUT THE ISSUES STILL OCCURRED. WE WERE INFORMED BY THE DEALER THAT CHYRSLER WILL NOT FIX THE ISSUES UNTIL OUR CHECK ENGINE LIGHT COMES ON AGAIN. WE CONTINUE TO HAVE THE JERKING ISSUES AND THE TRANSMISSION CONTINUES TO SLIP. NOW THE VAN WANTS TO EXCEL AT TIMES. WE ARE COMPLETELY FRUSTRATED WITH OUR VAN!! I AM THE PRIMARY DRIVER AND HAVE AN EXTREMELY BAD BACK! THE JERKING IS CAUSING ISSUES WITH MY BACK. WE WOULD NEVER RECOMMEND A CHRYSLER PACIFICA. I CAN'T BELIEVE CHRYSLER WILLING TO PUT US IN DANGER!!

Mileage: 30,000

HARD SHIFTING IN LOW GEAR (AND NOW SOMETIMES AT HIGH SPEED). THE PROBLEM BEGAN BEFORE 25,000 MILES. HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR A FIX. I'M ALWAYS TOLD THE PROBLEM CAN'T BE REPRODUCED. I'M NOW JUST WAITING FOR THE TRANSMISSION TO FAIL. THIS IS UNACCEPTABLE.

AUG 2017 PURCHASED AT 14K MILES, THEN RATTLE NOISE ON START UP, THEN RATTLE NOISE UPON PRESSING THE GAS PEDAL WHILE ACCELERATING OR DE ACCELERATING, NOW DOWNSHIFTING HARD, SHIFTING HARD TO THE POINT IT GETS STUCK FOR A SECOND, PEOPLE HAVE ALMOST REAR ENDED ME, I HAVE ALMOST REAR ENDED PEOPLE PRESSING GAS TO GET IT TO GO AND IT STICKING THEN SUDDENLY SPEEDING UP

HARD SHIFT WHILE DRIVING AT AROUND 15 MPH. IT FEELS LIKE HITTING BY ANOTHER CAR FROM BACK. IT OCCURS EVERY TIME I SPEED UP SLOWLY AROUND 15 MPH. TOOK IT TO DEALER AND DEALER TOLD ME IT WAS BECAUSE IT IS 9 SPEED TRANSMISSION AND THE SHIFT RANGE IS NARROW, AND THEY CAN DO NOTHING ABOUT IT. VERY DISAPPOINTING. AND NOT SURE IF IT WILL DAMAGE TRANSMISSION.

Mileage: 10,000

TL* THE CONTACT OWN A 2017 CHRYSLER PACIFICA. WHILE DRIVING 14-18 MPH, WHEN EITHER ACCELERATING OR DECELERATING, THE VEHICLE EXPERIENCED A HARD SHIFT. THERE WERE NO WARNING INDICATORS OR SIGNALS ILLUMINATED IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, 248-331-9937) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UPDATE AND THERE WERE NO FAILURES WITH THE BRAKES OR SHIFTER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

I WAS PULLING OUT INTO TRAFFIC AND TRIED TO ACCELERATE AND THE VEHICLE WOULDNT UNTIL I HEARD AND FELT AN ENORMOUS BANG FROM THE TRANSMISSION FINALLY SHIFTING. HAD I NOT HAD A CENTER LANE I WOULDVE BEEN HIT BY ANOTHER VEHICLE. DEALERSHIP STATED THEY CAN NOT REPLICATE IT SO NOTHING IS WRONG. IM AFRAID TO DRIVE IT ESPECIALLY WITH MY FAMILY.

Mileage: 17,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE IMMEDIATELY AFTER A COMPLETE STOP UNTIL IT REACHED APPROXIMATELY 30 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE NORMALLY. THE VEHICLE WAS TAKEN TO HANFORD CHRYSLER JEEP (369 N 11TH AVE, HANFORD, CA 93230) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN BELOW 30 MPH. THE FAILURE BEGAN SINCE THE VEHICLE WAS PURCHASED IN JULY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,008.

Mileage: 25,008

SINCE THE SUMMER OF 2018 WHEN MY CAR REACHED AROUND 15,000 MILES, IT BEGAN HESITATING, LOSING POWER, BEING UNABLE TO ACCELERATE, AND SHIFTING VERY HARD INTERMITTENTLY. IT SLAMS INTO GEAR SO HARD AT TIMES IT FEELS LIKE THE CAR HAS BEEN HIT FROM BEHIND. THE PROBLEM HAPPENS MOST OFTEN WHEN TURNING OUT INTO TRAFFIC FROM A COMPLETE STOP, OR WHEN SLOWING DOWN AS APPROACHING A TURN AND THEN ACCELERATING AFTER THE TURN. THE TRANSMISSION WAS SUPPOSEDLY REPLACED, AND THEN A MONTH LATER IT HAPPENED AGAIN, WORSE THAN BEFORE. THE HARD SHIFTING ALSO SOMETIMES HAPPENED WHILE ACCELERATING TO COME UP TO SPEED WHILE DRIVING ON THE THRUWAY. THE CAR HAS ALSO BEGUN REVVING ERRATICALLY. MOST RECENTLY, THE RPMS SHOT UP TO 5000 AND STAYED THERE WHILE DRIVING THROUGH TOWN AT LESS THAN 30 MPH. MOST RECENTLY THE CAR WAS IN THE SHOP FROM 4/1-4/25 AND FROM 5/24 TO PRESENT.

Mileage: 22,000

SINCE WE BOUGHT THE VEHICLE BRAND NEW IN SEPTEMBER 2017, WE KEEP HAVING ISSUES WITH THE TRANSMISSION SHIFTING. IT WILL SHIFT SO HARD YOU FEEL AS IF YOU WERE HIT FROM BEHIND. ITS NOT ONLY NERVE WRECKING BUT SCARY. IT DOES THIS WITHOUT WARNING, USUALLY ABOUT 10 TO 25 MPH, THAT IS ENOUGH TO CAUSE WHIPLASH AT THAT RATE. ITS TO THE POINT, I M AFRAID TO DRIVE THE VEHICLE NOT KNOWING WHAT IS GOING TO HAPPEN NEXT. IT DOES THIS WHETHER YOU ARE DRIVING ON THE CITY STREETS OR HIGHWAYS. WE HAVE SPOKE TO FIAT CHRYSLER AND GREVE DEALERSHIP WITH NO RESULTS.

Mileage: 755

LEASING 2017 PACIFIC TOURING L. EVER SINCE IT PASSED 8K MILES, JERKING MOVEMENTS AFTER COMING TO A STOP, LIKE SOME BODY HIT YOU FROM BEHIND. TOOK IT EAST HILLS CHRYSLER AND JEEP DEALER IN LONG ISLAND, NY TWICE. THE FIRST TIME THEY UPDATED THE SOFTWARE THEY SAID. 2ND TIME THEY COULDN'T DUPLICATE THE PROBLEM. OFCOURSE CUZ THIS JERKING MOVEMENT HAPPENS. SOMETIMES. IN JUNE 2019 THIS IS HAPPENING A LOT EVERYDAY WITH THE NY CITY TRAFFIC ON THE HIGHWAY. MAY 2019, VAN STALLED WHILE STOPPED AT RED LIGHT. SCREEN SAID 'SHIFT TO PARK TO DRIVE....' HAD TO DO SHIFT AND PRESS THE START BUTTON TWICE TO GET THE CONTROL BACK OF THE VEHICLE. THIS TIME WIFE AND 2 CHILDREN WITH ME. OF COURSE PPL STARTED HONKING AND YELLING CUZ IT'S NYC. ALSO MOST OF THE TIME WHILE FUELING, THE FUEL PUMP STOPS. REALLY SCARED TO DRIVE THIS VAN ANYMORE.

Mileage: 24,000

OUR PACIFICA WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN, THE PARKING BRAKE ENGAGED AND A MESSAGE CAME UP THAT SAID TO SERVICE THE SHIFTER. WE WERE ABLE TO TURN OFF THE ENGINE AND RESTART IT, BUT WE WERE NOT ABLE TO GET THE PACIFICA TO SHIFT TO DRIVE OR TO GET THE PARKING BRAKE TO DISENGAGE. SHERIFF'S DEPUTIES WHO CAME AND REMAINED ON SCENE WITH US WHO ARE FAMILIAR WITH CHRYSLER CARS WERE ALSO NOT ABLE TO GET OUR PACIFICA TO MOVE. THANKFULLY THIS INCIDENT HAPPENED IN A SITUATION THAT WAS NOT TERRIBLY BUSY. I AM CONCERNED THAT THIS WOULD HAVE BEEN EXTREMELY DANGEROUS IF IT HAD OCCURRED ON A BUSY ROAD. THE DOCUMENT FROM THE REPAIR CITES TSB 18-002-19. THE WORK THAT WAS DONE WAS TO REPLACE THE SHIFTER. OUR VAN ONLY HAD 41962 MILES ON IT AT THE TIME OF THE INCIDENT. IF THIS IS A COMMON ISSUE, SOME WORK SHOULD BE DONE TO SET UP SOME SORT OF RECALL THAT WOULD MAKE THIS LESS OF A SAFETY ISSUE. AS A RESULT OF THIS INCIDENT AND A SIMILAR INCIDENT DUE TO A HOOD LATCH SENSOR FAILURE WE NO LONGER FELT SAFE IN THIS VEHICLE. ONCE THE REPAIR WAS COMPLETE, WE TRADED IN THE VAN TO BUY SOMETHING WE FEEL MUCH MORE SAFE IN.

Mileage: 41,962

CAR JERKS WHILE DRIVING AND ACCELERATING ON THE ROAD. THE CAR JERKS WHILE IN MOTION CITY AND HIGHWAY DRIVING. CHRYSLER DEALERSHIP ARE UNABLE TO FIX THIS ISSUE, THEY HAVE CHANGED BATTERY AND UPDATED SOFTWARE BUT CAR IS STILL JERKING WHILE IN MOTION.

Mileage: 22,587

WHILE DRIVING AROUND 30 MPH THE CAR ON ITS OWN SLIPPED OUT OF THE DRIVE GEAR AND THE DASHBOARD CHIMED AND REPORTED THE CAR WAS IN REVERSE, THE GEAR KNOB INDICATED THE SAME HOWEVER THE CAR WAS NOT IN REVERSE. AS I PROCEEDED TO DRIVE IN TRAFFIC, I SWITCHED THE GEAR KNOB TO DRIVE AND ACCELERATED. THE CAR WAS SLUGGISH AND THE RPM WERE NOT REGISTERING. I DROVE HOME (5 MILES) SLOWLY BECAUSE THE CAR WAS SLUGGISH SEEMED TO ONLY BE IN FIRST GEAR. CAR WAS TOWED TO THE DEALERSHIP. THEY ARE UNABLE TO RECREATE THE PROBLEM. THIS IS A SAFETY HAZARD.

Mileage: 67,000

OVER A YEAR AGO OUR PACIFICA BEGAN HARD SHIFTING FROM A DEAD STOP AND IN LOWER SPEEDS. SOMETIMES IT IS SO BAD WE FEEL WE GOT REAR ENDED. IT IS VERY SPORADIC AND DIFFICULT TO DUPLICATE. IT IS BECOMING VERY UNSAFE. MY FEAR IS THE HARD SHIFTING AND THE CAR STOPPING WILL CAUSE AN ACCIDENT. DEALER SAYS THEY CAN'T DUPLICATE THE PROBLEM SO THEY CAN'T FIX IT. IT SEEMS THERE SHOULD BE A RECALL. I HAVE SEEN AT 30 COMPLAINTS ON ONE WEB SITE COMPLAINING OF THE EXACT SAME ISSUE.

Mileage: 16,000

MY VAN HAS HAD THIS ISSUE SINCE AROUND 29,000 MILES AND I AM CURRENTLY AROUND 53,000. I HAVE BEEN TO THE DEALERSHIP OVER 15 TIMES AND STILL HAVE NO SOLUTION BECAUSE THE PROBLEM DOESN'T SHOW ON A COMPUTER, NOR DOES IT HAPPEN WHEN A SERVICE TECH IS WITH ME. WHEN THE VAN IS SHIFTING BETWEEN 1ST AND 2ND THERE IS A JOLT LIKE BEING HIT FROM BEHIND AND A NOISE. I HAVE THIS ON VIDEO 3 SEPARATE TIMES AND THE SERVICE ADVISOR TELLS ME THAT IT IS NORMAL FOR A 9 SPEED TRANSMISSION TO DO THIS. THERE IS NO WAY THIS IS NORMAL, OTHERS HAVE BEEN WITH ME AND HAVE THOUGHT I HAVE SLAMMED ON BRAKES BECAUSE THE JOLT IS SO STRONG. THIS HAPPENS IN PARKING LOTS, TURNS AND FROM A COMPLETE STOP TO START. IT ALWAYS HAPPENS AT 14-15 MPH AND IS EXTREMELY SCARY AT TIMES AND THERE IS NO SOLUTION FROM ANYONE.

Mileage: 29,000

I PURCHASED A NEW 2017 CHRYSLER PACIFICA VAN IN NOVEMBER 2016. I STARTED TO NOTICE A HARD SHIFTING PATTERN, SO HARD THAT IT FEELS LIKE I'M BEING REAR-ENDED BY ANOTHER VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES WITH THIS COMPLAINT ON 9/13/17, 6/11/18, 2/27/19 AND 5/24/19. THE FIRST 3 VISITS I WAS TOLD THAT THERE WAS A "SOFTWARE UPDATE" AND THAT SHOULD FIX THE PROBLEM. THE HARD SHIFTING WOULD BE FIXED FOR ABOUT 1 WEEK AND IT WOULD START BACK UP AGAIN. MY LAST VISIT ON 5/24/19 I WAS TOLD THAT NO SHIFTING ISSUES WERE APPEARING ON THE DIAGNOSTICS TEST. MY VAN CONTINUES TO HARD SHIFT ON A DAILY BASIS. THIS IS BECOMING A REAL SAFETY CONCERN AS ONE TIME IT SHIFTED SO HARD WHILE I WAS DRIVING ON THE HIGHWAY IT COMPLETELY JOLTED MY CAR. ANOTHER INSTANCE, WHILE DROPPING MY CHILD OFF AT SCHOOL AT THE DROP OFF LINE, I WAS COMPLETELY STOPPED WITH MY BREAK ON AND AS I SLOWLY BEGAN TO ACCELERATE MY CAR WAS NOT MOVING AND THEN ALL OF A SUDDEN JERKED FORWARD. I ALMOST HIT THE CAR IN FRONT OF ME. I'VE BEEN READING COUNTLESS BLOGS AND FORUMS OF THE SAME COMPLAINT WITH OTHER 2017 CHRYSLER PACIFICA'S. MOST OF THE PEOPLE WHO DRIVE THIS VEHICLE HAVE YOUNG CHILDREN IN THE CAR. I DO NOT FEEL SAFE IN MY VAN AND EVEN MY EIGHT-YEAR-OLD KEEPS ASKING IF WE ARE GETTING HIT FROM BEHIND BY ANOTHER CAR BECAUSE OF THE JOLTING. IT IS A VERY SCARY MOMENT WHEN THIS JOLTING OCCURS AND IT INCREASES MY HEART RATE EVERY TIME THIS HAPPENS, THIS HAPPENS TO ME AT LEAST THREE TO FOUR TIMES PER DAY.

Mileage: 49,000

AS WE ARE DRIVING ALONG, ESPECIALLY AFTER A STOP OR SLOWING DOWN FOR A TURN, THE CAR JERKS SUDDENLY AND THEN ACCELERATES ON ITS OWN. THIS HAS BEEN HAPPENING MORE AND MORE OFTEN.

WHILE DRIVING MY 2017 CHRYSLER PACIFICA AT LOW SPEEDS (10MPH-20MPH) IT SEAMS TO SHIFT OUT OF GEAR AND THEN SLAMS BACK IN STARTLING EVERYONE IN THE VEHICLE FEELING LIKE WE WERE REAR ENDED. WE HAVE HAD THIS VEHICLE BACK TO THE DEALER MULTIPLE TIMES FOR THE SOFTWARE UPDATE. AFTER THE UPDATE IT DRIVES OK FOR A WHILE THEN HAPPENS AGAIN. WHILE OPERATING THIS VEHICLE MAKING A LEFT TURN INTO A LANE WITH ON COMING TRAFFIC IT OCCURRED ALMOST CAUSING ME TO GET INTO AN ACCIDENT.

Mileage: 38,000

TRANSMISSION SLIPPING THEN SHIFTING HARD INTO GEAR. THE TIME BETWEEN SHIFTS IS SEVERAL SECONDS MAKING PULLING OUT INTO TRAFFIC DIFFICULT AND DANGEROUS. THIS HAPPENS WHEN THE VEHICLE IS AT LOW SPEED UNDER LOW TO MODERATE ENGINE LOAD.

Mileage: 15,000

CURRENTLY HAVE 53,078 MILES ON THIS VAN. IT IS SERVICED REGULARLY BY THE SAME DEALERSHIP WE BOUGHT IT FROM. TODAY AS I WAS PICKING UP MY KIDS FROM SCHOOL( SPEED LIMIT IS 15 MPH) VAN SUDDENLY LOST POWER, IT MADE BEEPING NOISE, AND DASH SAID TO SHIFT TO PARK. I SHIFTED TO PARK AND SHUT IT DOWN THEN RESTARTED. IT IS DRIVING NORMAL AGAIN BUT I'M STILL TAKING IT INTO DEALERSHIP BECAUSE EVER SINCE IT HAD A SOFTWARE UPDATE LAST YEAR, I HAVE HAD ISSUES WITH TRANSMISSION SLIPPING AS I DRIVE ON HIGHWAY. IT SLOWS DOWN BY ITSELF AND JERKS VAN ROUGHLY AS IT AUTOMATICALLY SHIFTS TO NEXT GEAR. ALSO THE TRUNK STOPPED MAKING BEEPING SOUND WHEN IT OPENS.

Mileage: 53,078

WHEN DRIVING THE VEHICLE AND TURNING A CORNER FROM A LOW SPEED (<20MPH) OR ACCELERATING AROUND A CORNER FROM A STOP, THE VEHICLE HAS LOST POWER AND THE ENGINE JUST REVS AS IF IN NEUTRAL. THE VEHICLE HAS TO BE PLACED INTO PARKED AND RESTARTED TO BEGIN DRIVING AGAIN. THIS HAS HAPPENED APPROXIMATELY 4 TIMES IN THE LAST YEAR AND A HALF WITH LESS THAN 24,000 MILES ON THE VEHICLE. THE VEHICLE ALSO JERKS WHEN ACCELERATING AT TIMES, USUALLY AROUND 15 MPH. SOMETIMES IT JERKS LIKE IT HAS BEEN HIT IN THE REAR. WE'VE TAKEN IT IN MULTIPLE TIMES TO THE SHOP AND THEY HAVE REPLACED A VALVE BODY RELATED TO THE TRANSMISSION, BUT CONTINUE TO STILL HAVE ISSUES.

Mileage: 20,000

VEHICLE "JERKS" WHEN AUTOMATICALLY SHIFTING. THIS HAPPENS AT SLOW SPEEDS, WHILE IN MOTION, ON CITY STREETS. HAS BEEN TAKEN TO DEALER, AND WAS TOLD NOTHING COULD BE DONE UNLESS THE "CHECK ENGINE" LIGHT WAS ON. PASSENGER SIDE SLIDING DOOR WILL RETRACT AS IF SOMETHING IS BLOCKING ITS TRACK WHEN THERE IS NOTHING THERE. PAINT IS BUBBLING ON THE HOOD

Mileage: 12,000

I'VE TAKEN MY VEHICLE TO OCALA NISSAN SHORTLY AFTER PURCHASE AND EXPLAINED TO THEM THAT THE VEHICLE WAS JERKING AROUND 15 MPH. THEY TESTED IT AND SAID NOTHING WAS WRONG BECAUSE THE PROBLEM COULD NOT BE DUPLICATED. THE NEXT TIME I TOOK IT I DROVE WITH A SERVICE ADVISOR AND THE VEHICLE DID NOT DUPLICATE. HOWEVER ON THE WAY HOME IT DID. THE ADVISOR RECOMMENDED ME TAKE THE VEHICLE TO BE ASSESSED @ MY EXPENSE. I COULDN'T AFFORD IT AT THE TIME SO I WAITED UNTIL AN OIL CHANGE WAS DUE. ON MAY 15TH CHRYSTER DID AN ASSESSMENT AND DID NOT FIND A PROBLEM. THEY EVEN DROVE MY VEHICLE 19 MILES! THE ADVISOR EVEN MENTIONED THAT THERE WERE 'STORED CODES' ON MY VEHICLE, BUT DID NOT DO ANY REPAIR! TODAY MAY 19TH MY CHECK ENGINE LIGHT IS ON AND MY VEHICLE IS SLOW TO ACCELERATE!

Mileage: 40,638

SPORADICALLY WHEN SHIFTING AT AROUND 15 MPH VEHICLE JERKS SO HARD THAT IT FEELS LIKE YOU HAVE GOTTEN HIT FROM BEHIND. THIS HAS HAPPENED HUNDREDS OF TIMES SINCE AROUND 10K MILES AND NOW I AM AT 27K MILES. THE DEALER CANNOT REPLICATE THE PROBLEM BUT I FEEL IT IS EXTREMELY UNSAFE. ALL THAT HAS BEEN DONE TO TRY TO FIX THE VEHICLE IS PERFORM THE TRANSMISSION SOFTWARE UPDATE AND IT DID NOTHING. ALSO OPENED A CASE WITH CHRYSLER AND THEY HAVE NOT DONE ANYTHING.

Mileage: 10,000

ISSUES WHEN THE VEHICLE IS MOVING AT SLOW SPEED GOING FROM WHAT FEELS LIKE 1ST SECOND GEAR AND A VERY HARD THUMP FEELING IS FELT. RPM GUARGE GPES FROM 1500-300 RPM VERY RAPIDLY THEN THE VEHICLE SHIFTS GEARS AND THE THUMP OR HARD SHIFT IS FELT. CAN HAPPEN EITHER ON HIGHWAY, CITY STREET ANY ROADS AT ALL.

Mileage: 52,496

THE VEHICLE WILL UNDERGO A HARD SHIFT WHEN CHANGING FROM EITHER 1ST OR 2ND GEAR. THIS HAPPENS INTERMITTENTLY UNDER NO SPECIFIC CONDITIONS WITH DIFFERENT DRIVING STYLES THE VAN CURRENTLY HAS 31K MILES ON IT WITH NO KNOWN ACCIDENTS OR REPAIRS. THESE SYMPTOMS HAVE OCCURRED DURING CITY AND HIGHWAY DRIVING. THE SHIFT IS HARD ENOUGH TO GIVE THE FEELING THAT THE VAN HAS BEEN REAR-ENDED.

Mileage: 31,500

TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR.AT TIMES WHEN I STEP ON THE GAS TO ACCELERATE THE TRANSMISSION DOES NOT ALWAYS ENGAGE PROPERLY AND IT SLIPS CAUSING A DELAY IN TAKING OFF. I HAVE HAD IT BACK TO THE DEALER FOR ALL UPGRADES OR REPROGRAMS FOR THIS PROBLEM AND YET THE PROBLEM STILL PERSISTS.

Mileage: 45,000

TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR. THIS IS A REPEATED ISSUE WITH THIS VAN. AT TIMES WHEN I STEP ON THE GAS TO ACCELERATE THE TRANSMISSION DOES NOT ALWAYS ENGAGE PROPERLY AND IT SLIPS CAUSING A DELAY IN TAKING OFF. I HAVE HAD IT BACK TO THE DEALER FOR ALL UPGRADES OR REPROGRAMS FOR THIS PROBLEM AND YET THE PROBLEM STILL PERSISTS

Mileage: 45,000

THERE IS A PROBLEM WITH THE NINE SPEED TRANSMISSION. OCCASIONALLY WHEN SHIFTING FROM FIRST TO SECOND WHILE ACCELERATING FROM A STOP, THERE WILL BE A LOSS OF POWER TO THE WHEELS EVEN THOUGH THE GAS PEDAL IS STILL ENGAGED. AFTER A SECOND OR TWO THE TRANSMISSION WILL SHIFT ROUGHLY INTO THE NEXT GEAR WITH A GREAT LURCH. IT FEELS LIKE ANOTHER VEHICLE HAS NERFED YOU IN THE REAR BUMPER. THE LURCH IS THAT STRONG. CHRYSLER SAYS THERE IS NO BULLETIN ABOUT THE PROBLEM. THEY CLAIMED THEY REFLASHED THE COMPUTER BUT THAT DID NOTHING TO FIX THE PROBLEM.

Mileage: 2,000

THIS PROBLEM OCCURS AT LEAST ONCE A WEEK. THIS HAPPENS AS THE VEHICLE IS ACCELERATING AND REACHES BETWEEN 15 TO 18 MPH. THE CAR STOPS SHIFTING AND FEELS LIKE IT IS JUST SHUTTING OFF. I HAVE TO PRESS HARD ON THE GAS PEDAL TO GET THE VEHICLE TO RESPOND. I HAVE ASKED THE SERVICE DEPARTMENT TWICE TO FIX THE PROBLEM. BOTH TIMES, THEY INFORMED ME THAT THE COMPUTER SCANNER SHOWS NO CONCERNS AND THAT THE TECHNICIAN CANNOT FIND THE PROBLEM AFTER TAKING THE VEHICLE FOR A DRIVE. THE LAST TECHNICIAN INFORMED MY THAT CHRYSLER IS DENYING THE ISSUE BECAUSE THE COMPUTER SCANNERS SHOWS NO ISSUES. HE INFORMED ME THAT CHRYSLER KNOWS ABOUT THE ISSUE AND WILL CONTINUE TO DENY IT UNTIL THE GOVERNMENT MAKES THEM. THE OTHER DAY MY HUSBAND TOOK THE VEHICLE TO THE STORE AND HE CAME BACK A NERVOUS WRECK. THIS SAME CONCERN HAPPENED TO HIM. HE SAID HE DOESN'T KNOW HOW I DRIVE THIS VEHICLE EVERYDAY. HE THOUGHT THE TRANSMISSION JUST FELL OUT OF THE CAR WHEN IT DIDN'T PROPERLY SHIFT GEARS. I HAVE THREE YOUNG CHILDREN AND HUSBAND THAT RIDE IN THIS VEHICLE WITH ME. I AM TERRIFIED THAT ONE DAY I WILL BE REAR-ENDED BECAUSE OF THE PROBLEM WITH THE TRANSMISSION. IF SOMEONE IS FOLLOWING TOO CLOSELY, ONE DAY I WILL BE HIT. I HAVE TALKED TO OTHER FRIENDS WHO HAVE THE 2018 MODEL AND THEY SAID THE SAFETY CONCERN HAS CARRIED ONTO THEIR VEHICLE AND WAS NOT CORRECTED. THIS CONCERN STARTED BEFORE 10,000 MILES AND STILL CONTINUES AT OVER 47,000 MILES.

Mileage: 47,000

THE VAN JERKS AND AND STALLS WHEN SHIFTING GEARS (ESPECIALLY ON LOW GEARS). IT THEN SUDDENLY SURGES.

Mileage: 52,000

AT TIMES WHEN I STEP ON THE GAS TO ACCELERATE THE TRANSMISSION DOES NOT ALWAYS ENGAGE PROPERLY AND IT SLIPS CAUSING A DELAY IN TAKING OFF. I HAVE HAD IT BACK TO THE DEALER FOR ALL UPGRADES OR REPROGRAMS FOR THIS PROBLEM AND YET THE PROBLEM STILL PERSISTS. THE OTHER DAY I WAS PULLING OUT OF A PARKING LOT ONTO A HIGHWAY ON WHICH THERE WAS ONCOMING TRAFFIC. I STEPPED ON THE GAS AND THE TRANSMISSION DID NOT ENGAGE PROPERLY AND THEN THE CAR DID NOT ACCELERATE AS IT SHOULD HAVE WHICH THEN CAUSED THE ONCOMING TRAFFIC TO HAVE TO BREAK IN ORDER TO AVOID HITTING ME. THANKFULLY, THAT VEHICLE WAS ABLE TO STOP BEFORE HITTING ME, BUT I AM FEARFUL THAT ONE DAY I WILL BE IN A SITUATION WHERE I WON'T BE SO LUCKY WHEN THE TRANSMISSION DOES THIS. THIS HAS ALSO HAPPENED TO ME WHEN I HAVE HAD TO SLOW DOWN WHILE ON AN INTERSTATE OR HIGHWAY AND THEN HAD TO ACCELERATE TO RESUME TRAVELING WITH THE OTHER VEHICLES ON THE ROAD. AT TIMES WHEN THE SLIPPAGE OCCURS THE TRANSMISSION SHIFTS VERY HARD WHICH IS QUITE ALARMING.

Mileage: 1,000

WHEN MY PACIFICA IS STATIONARY THE FOLLOWING DANGEROUS ACTION OCCURS EVERY TIME. WHEN THE TRANSMISSION IS PLACED IN PARK AND MY FOOT IS REMOVED FROM THE BRAKE PEDAL, THE CAR WILL ROLL BETWEEN 6 INCHED TO 1O INCHES. I HAVE BEEN TOLD BY TWO DIFFERENT CHRYSLER DEALER SERVICE DEPARTMENTS, "THAT IS NORMAL". I KNOW THAT THIS IS NOT NORMAL BECAUSE I HAVE TALKED TO AT LEAST THREE OWNERS OF THE SAME MAKE YEAR AND MODEL THAT TELL ME, THEIRS DOES NOT ROLL IN PARK. IN ADDITION I HAVE OWNED AT LEAST 2 DOZEN CARS, TRUCKS, AND RVS AND NONE OF THEM ROLL IN PARK. THE FIRST TIME I WAS STANDING AT THE REAR OF THE CAR TO GET SOMETHING OUT OF THE REAR AND THE CAR HIT ME AND MADE ME LOSE MY BALANCE. I HAVE BEEN PUSHED BY THE PASSENGER DOOR SEVERAL TIMES WHEN I GET OUT FIRST AFTER MY WIFE HAS PUT THE TRANSMISSION IN PARK BUT BEFORE SHE TAKES HER FOOT OFF THE BRAKE. I NOW TRY TO REMEMBER TO STEP AWAY FROM THE CAR AS SOON AS I EXIT. IN THE NEXT STEP IT SAYS WHEN DID THIS HAPPEN. I AM GOING TO USE TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY. IT HAS BEEN GOING ON FOR AT LEAST A YEAR MAYBE LONER. IT HAS BEEN LONG ENOUGH THAT I CAN NO-LONGER REMEMBER THE FIRST INCIDENT.

Mileage: 20,000

TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR. THIS IS A REPEATED ISSUE WITH THIS VAN. WE FEEL THAT THIS COULD LEAD TO A BIGGER ISSUES THAT COULD CAUSE INJURY FROM AN ACCIDENT.

Mileage: 37,971

I AM CLEARLY HAVING A SHIFTING GEAR ISSUES. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED, IT HAPPENS BETWEEN 15 AND 18 MPH. THE PROBLEM IS VERY RANDOM. THIS CONDITION MY ONLY HAPPEN ONCE A MONTH OR IT COULD BE SEVERAL TIMES IN A ROW. I HAVE TAKEN THE CAR IN SEVERAL TIMES. THEY DID A SOFTWARE TRANSMISSION UPDATE. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN ON APRIL 3, 2019 AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I ALSO DRIVE THE CAR THE NEXT DAY WITH THE DEALER'S SERVICE REP. IT DID HAVE A SLIGHT LOOSE OF POWER BETWEEN 1ST AND 2ND GEAR BUT WE COULD NOT GET TO REPEAT THE HARD JERKING CONDITION THAT I WAS COMPLAINING ABOUT. THE DEALER CHECK WITH CHRYSLER AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE A REPAIR SOLUTION AT THIS TIME. THANKS CHRYSLER!

Mileage: 30,000

WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.

WHEN TAKING OFF FROM A COMPLETE STOP - AFTER CAR IS WARMED UP - AT A LOW SPEED, CAR IS UNABLE TO SHIFT FROM 1ST AND WHEN IT FINALLY DOES IT SHIFTS SO HARD, JARRING THE CAR, THAT IT FEELS LIKE ANOTHER VEHICLE HAS HIT US FROM BEHIND. USUALLY HAPPENS AT SPEEDS BETWEEN 10-20 MPH. HAPPENS A FEW TIMES A WEEK BUT I CANNOT RECREATE IT ON DEMAND - WHICH IS WHAT THE SERVICE DEPT WOULD LIKE. I HAVE 9000 MILES ON MY VAN AND HAS BEEN HAPPENING INTERMITTENTLY SINCE I PURCHASED IT.

Mileage: 9,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WHEN ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT (6200 S TRANSIT RD, LOCKPORT, NY 14094, (716) 239-4769) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR

Mileage: 20,000

VEHICLE WAS AT A COMPLETE STOP. TURNED RIGHT ONTO HIGHWAY 122 AND AT 17 MPH THE VEHICLE HESITATED AND VIOLENTLY SHIFTED HARD INTO GEAR. WE FEEL THE SAFETY OF THE VEHICLE HAS BEEN COMPROMISED BECAUSE OF THE UNPREDICTABILITY OF SHIFTING

Mileage: 37,635

TRANSMISSION SHIFTING ISSUES. VEHICLE WAS AT A COMPLETE STOP. WAS ACCELERATING FROM A STOP AND ACTED LIKE IT DROPPED OUT OF GEAR AND SLAMMED BACK INTO GEAR VIOLENTLY. THIS HAS CAUSED US TO LOOSE CONFIDENCE AND HAVE SAFETY CONCERNS ABOUT OUR VAN.

Mileage: 37,668

TRANSMISSION SHIFTING ISSUES. AFTER COMING TO A COMPLETE STOP, I ACCELERATED AND AT 36 MPH THE TRANSMISSION ACTED LIKE IT DROPPED OUT AND BACK INTO GEAR MAKING A NOISE. THIS CONTINUED ISSUE HAS CAUSED AN EROSION IN OUR TRUST IN THE VAN TO SAFELY PROVIDE TRANSPORTATION FOR OUR FAMILY.

Mileage: 37,601

WHILE IN CONTINUOUS ACCELERATION, 13MPH THE TRANSMISSION STRUGGLED TO SHIFT BETWEEN 1ST AND 2ND GEARS. EVENTUALLY, THE CAR THRUST FORWARD AND SHIFTED FORWARD. SAME THING HAPPENS WHEN REDUCING SPEED. IT HAPPENS EVERY DAY AND EVERY TIME I ACCELERATE

Mileage: 22,000

I AM CLEARLY HAVING TRANSMISSION ISSUES. AT 45,000 MILES, I HAVE TAKEN THE VAN IN TWICE SO FAR AND NO SOLUTION IS SUCCESSFUL. FIRST SERVICE WAS TO ADDRESS THE TRANSMISSION RECALL WHICH WAS MERELY A SOFTWARE MODIFICATION. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED MOVEMENT. IT HAPPENS AROUND 15 MPH WHEN ACCELERATION HOLDS STEADY. IT IS A VIOLENT KICK AS IF ANOTHER VEHICLE HAS HIT THE REAR OF OUR VAN. THIS IS NOT OK, NOR DOES IT SEEM HEALTHY FOR THE STATE OF THE REST OF THE MOVING PARTS ASSOCIATED. THE OTHER ISSUE IS WITHIN THE FRONT SUSPENSION. OVER EVEN THE SMALLEST OF BUMP OR UNEVEN ROAD SURFACE, IT FEELS AS IF SOMETHING IS LOOSE. I HAD IT INTO THE SHOP TO CHECK THE STRUTS, JOINTS, ETC, AND THEY ARE OK, BUT SOMETHING IS NOT RIGHT AND I BEGIN TO WONDER IF THIS VEHICLE IS SAFE FOR MY WIFE TO DRIVE MY FAMILY AROUND TOWN IN.

Mileage: 43,000

WHILE IN CONTINUOUS ACCELERATION, 13MPH THE TRANSMISSION STRUGGLED TO SHIFT BETWEEN 1ST AND 2ND GEARS. EVENTUALLY, THE CAR THRUST FORWARD AND SHIFTED FORWARD. SAME THING HAPPENS WHEN REDUCING SPEED. IT HAPPENS EVERY DAY AND EVERY TIME I ACCELERATE.

Mileage: 24,400

I WAS AT A COMPLETE STOP WITH OUR VAN, AND ACCELERATED AWAY FROM A STOP SIGN. WHEN THE VAN REACHED ABOUT 36 MPH, THE VAN ACTED LIKE IT WAS GOING TO SHIFT AND IT DROPPED OUT OF GEAR AND BACK INTO GEAR MAKING A CLUNKING NOISE

Mileage: 37,402

I WAS AT A COMPLETE STOP WITH OUR VAN, AND ACCELERATED AWAY FROM A STOP SIGN. WHEN THE VAN REACHED ABOUT 37 MPH, THE VAN ACTED LIKE IT WAS GOING TO SHIFT AND IT DROPPED OUT OF GEAR AND BACK INTO GEAR MAKING A CLUNKING NOISE

Mileage: 37,407

WHEN ACCELERATING FROM A STOP OR FROM A VERY SLOW SPEED (AROUND 0-5 MPH APPROXIMATELY), THE TRANSMISSION WILL JERK VERY HARD - ALMOST FEELS LIKE YOU HAVE BEEN HIT IN THE REAR AND THEN WHEN YOU APPLY THE ACCELERATOR, THE VAN WILL NOT MOVE FOR A FEW SECONDS, LIKE IT ISN'T GETTING FUEL OR SOMETHING. THEN AFTER A FEW SECONDS, IT WILL JUST TAKE OFF LIKE NORMAL. THIS HAS HAPPENED 3 TIMES IN ONE WEEK. IT IS VERY DANGEROUS AS IT COULD HAPPEN WHEN YOU'RE IN THE MIDDLE OF AN INTERSECTION.

Mileage: 48,000

OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.

Mileage: 13,000

I PURCHASED MY VEHICLE YESTERDAY EVENING (3/09/19) AND LEFT THE DEALERSHIP TO GO GRAB DINNER ABOUT 1/2 MILE AWAY. WHILE SITTING AND WAITING ON OUR FOOD MY CAR LOST ALL POWER THEN TURNED RIGHT BACK ON BY ITSELF. UNFORTUNATELY THE DEALERSHIP WAS ALREADY CLOSED AS WE HAD BEEN THERE 30-45 MIN AFTER THIER CLOSING TIME AND EVERYONE LEFT AT THE SAME TIME WE DID SO I COULD NOT GO BACK IMMEDIATELY. WE DROVE THE VAN HOME (1HR AWAY) THEN THIS MORNING ON OUR WAY TO CHURCH I HAD 3 MORE OF THESE INCIDENTS. IT HAPPENED ONCE WHILE STOPPED AND 2 MORE TIMES WHILE DRIVING AT 20-40 MPH. WE NOW HAVE A SERVICE LIGHT (A!) COMING ON AND IT SAYS STOP/START UNAVAILABLE.

Mileage: 54,900

2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.

Mileage: 17,995

THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.

Mileage: 37,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

VEHICLE WAS AT A COMPLETE STOP AT A STOP SIGN, TOOK A RIGHT TURN AND THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR, THEN SHIFTED HARD BACK INTO GEAR. THIS OCCURRED AT APPROXIMATELY 13 MPH.

Mileage: 36,120

VEHICLE WAS AT A COMPLETE STOP. ACCELERATED VEHICLE FROM A STOP WHILE MAKING A RIGHT HAND TURN ONTO A HIGHWAY. VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND VIOLENTLY WENT BACK INTO GEAR. THIS HAPPENED AT 12 MPH

Mileage: 36,692

ACCELERATING IN THE VEHICLE TO HIGHWAY SPEEDS WHEN THE VAN ACTED LIKE IS SLIPPED OUT OF GEAR AND WENT BACK INTO GEAR HARD AT 36 MPH

Mileage: 36,524

THE TRANSMISSION IS SHIFTING INTO GEARS INCREDIBLY HARD. SOMETIMES IT MAKES A "BANG"/"THUNK" AND WHEN THIS OCCURS, IT LURCHES THE WHOLE CAR FORWARDS. IT HAPPENS INTERMITTENTLY WHEN THE VAN IS GOING FROM PARK TO REVERSE, IT HAPPENS QUITE OFTEN WHEN I AM ACCELERATING AT SPEED UNDER 30 MPH AND FREQUENTLY HAPPENS WHEN SPEED IS DOWN SHIFTING FROM SPEED UNDER 30 MPH. IT ALSO HAS OCCURRED A FEW TIMES AT SPEED OVER 40 MPH.

Mileage: 21,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING 55-65 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601, (914) 618-4521) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Mileage: 16,000

OUR 2017 CHRYSLER PACIFICA HAS BEEN JERKING INTO GEAR AND WON'T ACCELERATE AND THEN AFTER A FEW MOMENTS, IT DOES. THE JERKING FEELS AS IF SOMEONE JUST HIT YOU FROM BEHIND AND YOU STALL BEFORE BEING ABLE TO ACCELERATE. THIS ALWAYS HAPPENED WHILE IN MOTION FLAT ROAD, INCLINE, OR DOWN HILL. WHEN WE CALLED THE DEALERSHIP AND TOOK IT IN AND INFORMED THEM OF THE ISSUE, THEY SAID THEY DIDN'T SEE A PROBLEM. NOW, WE HAVE AN UNKNOWN MESSAGE THAT SAYS "SERVICE SHIFTER". THIS CAME AFTER THE VAN WAS SITTING AND WE GOT IN TO START THE VEHICLE. IT WOULDN'T START. HAD TO WAIT FOR A TOW. THE POWER WINDOWS, DOORS, HATCH WON'T WORK BUT THE RADIO AND COMMUNICATIONS SYSTEMS WORK FINE.

Mileage: 45,992

WE HAVE OWNED THIS VEHICLE FOR 2 MONTHS, ON TWO OCCASIONS WE HAVE HAD THE TRANSMISSION APPEAR TO GET STUCK IN A LOW GEAR AFTER STARTING FROM STOP IN CITY TRAFFIC, THE RPM'S GO UP, ENGINE REVS, CARS WILL NOT ACCELERATE, THEN GOES INTO GEAR AND DRIVES. BOTH TIMES WE HAD PULLED OUT INTO TRAFFIC AND COULD NOT ACCELERATE. ON ANOTHER OCCASION WHILE GOING THROUGH AN INTERSECTION AROUND 10-15 MILES PER HOUR THE VEHICLE JERKED INTO GEAR AGAIN, WOULDN'T ACCELERATE, AFTER RELEASE THE ACCELERATOR THE VEHICLE JERKED AGAIN AND THEN DROVE NORMALLY. THIS HAS ALSO HAPPENED 4 TIMES WHILE DRIVING THROUGH PARKING LOTS. IT FEELS AS THOUGH YOU HAVE BEEN HIT OR HIT SOMETHING. NO CODES CAME UP AND DEALER CAN'T DUPLICATE THE ISSUE.

Mileage: 20,000

THERE WAS A RECALL DUE TO THIS VEHICLE HARD SHIFTING. I HAVE HAD THIS FIXED THREE TIMES AND IT IS HARD SHIFTING AGAIN. THE VEHICLE LURCHES FORWARD AND SOMETIMES IT FEELS LIKE IT WILL STALL OUT COMPLETELY. IT OCCURS WHEN ACCELERATING, ESPECIALLY AFTER STOPPING. IT IS WORSE WHEN SHIFTING FROM THE LOWER GEARS WHEN THE VEHICLE JUST BEGINS TO ACCELERATE, HOWEVER IT ALSO OCCURS WHILE SLOWING DOWN TO TURN. THE ELECTRICAL SYSTEM THAT MONITORS THE TEMPERATURE GAUGE IS NOT WORKING PROPERLY. IT OFTEN SHOWS TO BE IN THE NEGATIVE DEGREES. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON. THIS HAS ALSO BEEN FIXED BY MY DEALERSHIP BUT IT HAS CONTINUED TO OCCUR.

Mileage: 45,000

I WAS AT A COMPLETE STOP AT A STOP SIGN ON A FRONTAGE ROAD WAITING TO TURN RIGHT ONTO HIGHWAY 122 IN MASON CITY IOWA. I THEN ACCELERATED AND TURNED RIGHT. AS THE VAN REACHED 17 MPH, THE VAN ACTED LIKE THE TRANSMISSION SLIPPED INTO NEUTRAL FOR A PERIOD OF APPROXIMATELY FIVE SECONDS, AND THEN VIOLENTLY SLAMMED BACK INTO GEAR. DURING THIS TIMEFRAME, ANOTHER VEHICLE APPROACHED RAPIDLY FROM BEHIND AND ALMOST COLLIDED WITH THE REAR OF OUR VAN. OUR VAN HAD ALSO HAD THIS SAME OCCURRENCE AT 36 MPH. OUR LOCAL CHRYSLER DEALER AND CHRYSLER CUSTOMER SERVICE HAS BEEN NOTIFIED OF THIS ISSUE SEVERAL TIMES AND WE WERE TOLD IT WAS NORMAL OPERATIONS

Mileage: 35,000

MY ISSUES STARTED WHEN MY AUTO START/STOP STOPPED WORKING. I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THE ACCESSORY BATTERY WAS DEAD AND THEY DIDN'T HAVE A REPLACEMENT IN. THAT IT WAS IN BACKORDER. THEN MY MAIN BATTERY WENT DEAD. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP. THEY REPLACED MY MAIN BATTERY AND AGAIN THEY MADE MENTIONED THAT THE AUTO START/STOP DIDN'T WORK. I SAID I KNOW THE ACCESSORY BATTERY IS DEAD AND THAT IT WAS ON BACKORDER. I WAS TOLD TO BRING THE VAN BACK IN THE FOLLOWING WEEK AND THEY WOULD TEST THE ACCESSORY BATTERY AGAIN AND REPLACE IT IF WAS BAD. TOOK THE VAN BACK. THEY SAID IT WASN'T THE BATTERY THAT SOMETHING WAS WRONG ELECTRICAL BECAUSE TOO MANY VOLTS WAS BEING OUTPUTTED. AT THIS TIME I MADE MENTION OF THE POWER STEERING ISSUE. I GOT A WARNING LIGHT SAYING IT WASN'T WORKING. WAS TOLD NOTHING SHOWED UP ON THE COMPUTER ABOUT THE POWER STEERING. TOOK VAN BACK IN FOR THE ELECTRICAL SYSTEM TO BE EVALUATED. MY HUSBAND DROVE THE VAN AND ON THE WAY TO THE DEALERSHIP TJE POWER STEERING SYSTEM CUT OFF AND THEN IN MID TURN CUT BACK ON ALMOST CAUSING HIM TO HIT ANOTHER VEHICLE HEAD ON. TOLD DEALERSHIP OF THE PROBLEM AND ALSO THE JERKING ISSUES WHEN SHIFTING INTO LOWER GEARS. DEALERSHIP ACTUALLY FIGURED OUT IT WAS THE ACCESSORY BATTERY THAT WAS DEAD SO THEY REPLACED IT. THEN WHILE THEY HAD IT THEY HAD ISSUES WITH THE POWER STEERING CUTTING ON/OFF. SO THEY SAID IT WAS THE RACK & PINION. THEY COULDN'T DUPLICATE THE ISSUES WITH THE VAN JERKING INTO LOWER GEARS. WELL HERE WE ARE A MONTH LATER AND MY POWER STEERING IS STILL CUTTING OFF/ON WHILE DRIVING CAUSING NEAR CAR ACCIDENTS. THE VAN STILL JERKS SOMETIME WHEN TRYING TO GET INTO LOWER GEARS. CALLED CHRYSLER CONSUMER NUMBER AND THEY SAID THEY WOULD GET BACK WITH ME. THE POWER STEERING ISSUES IS A MAJOR SAFETY HAZARD, CAN'T GET VAN INTO THE DEALERSHIP TILL NEXT WEEK BECAUSE THEY ARE BEHIND.

Mileage: 29,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE OPERATING THE VEHICLE, THE TRANSMISSION MALFUNCTIONED WHEN SWITCHING BETWEEN FIRST AND SECOND GEARS. THE FAILURE CAUSED THE VEHICLE TO FORCEFULLY ACCELERATE. THE VEHICLE WAS TAKEN TO VIDEON CHRYSLER (4951 WEST CHESTER PIKE, NEWTOWN SQUARE, PA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

THIRD POST OF SAME COMPLAINT. COMING FROM TURNS OR WHEN SHIFTING IN LOW SPEED, THE VEHICLE RANDOMLY STALLS UPON ACCELERATION THEN SLAMS INTO GEAR, CAUSING THE ENTIRE VEHICLE TO JOLT. HAVE TAKEN VAN TO ORIGINAL PURCHASING DEALERSHIP MULTIPLE TIMES (10+) IN THE PAST YEAR AND A HALF, AND HAVE BEEN TOLD THAT THEY CANNOT FIND A PROBLEM. THIS CATEGORY HAS THE MOST COMPLAINTS ON THE NHTSA WEBSITE ALL OF VERY SIMILAR ISSUE ' SOMETHING MUST BE DONE FROM CHRYSLER.

VEHICLE HAS GOTTEN THE UPDATE TO START. WHILE DRIVING THE VEHICLE HAD A HARD SHIFT OR JERK AS IF GOTTEN HIT FROM BEHIND WHILE GOING ABOUT 25 ON A SIDE STREET AFTER TURNING ONTO STARTED TO PICK UP SPEED. THIS HAS HAPPENED A COUPLE TIMES. NO WARNING LIGHTS HAVE COME ON.

Mileage: 55,000

STARTED TO PULL ONTO WILLIARD NORRIS ROAD IN MILTON FLORIDA, WHEN I DEPRESSED FOOT PEDAL TO ACCELERATE NOTHING HAPPENED FOR 2-4 SECONDS AND TRANSMISSION KICKED IN TO GEAR VIOLENTLY @ 14 MPH, AND AGAIN AT 32 MPH. LOG TRUCK WAS BEHIND ME WHEN IT OCCURRED. CONTACTED DEALER AND TOOK FOR REPAIR .COULD NOT FIND ISSUES ON COMPUTER SYSTEMS. HAS HAPPENED FOR PAST 6 MONTHS, BUT TODAY WAS LIFE ENDANGERING AND I DON'T FEEL SAFE OPERATING VEHICLE

Mileage: 24,700

THIS IS MY SECOND, POSSIBLY THIRD TIME REPORTING A SIGNIFICANT PROBLEM WITH THIS VAN. I HAVE LOST POWER WHILE TRYING TO ACCELERATE MULTIPLE TIMES. TODAY I LOST POWER WHILE ACCELERATING, THE VEHICLE REVVED AND RPM WENT UP TO ABOUT 6000, NO POWER WAS GOING TO THE ENGINE AND I WAS UNABLE TO ACCELERATE, THEN FULL POWER WENT TO ENGINE AND THE VAN LUNGED FORWARD AND GAINED SPEED. THE ACC CRUISE CONTROL LIGHT ALSO WENT ON. I DID NOT LOSE POWER STEERING AND I AM NOT SURE IF THE ENGINE TURNED OFF. DUE TO SO MANY PROBLEMS OCCURRING WHILE DRIVING, I FREQUENTLY RECORD MY DRIVES- I WAS ABLE TO CAPTURE THIS ON VIDEO. THE VIDEO ONLY SHOWS MY DASH AND DOES NOT DO IT JUSTICE, BUT SHOWS THE RPM, VEHICLE SPEED SLOWING, AND THEN ACCELERATING. I HAVE A FEW MORE VIDEOS WITH SIMILAR PROBLEMS, BUT THIS IS ONE OF THE FEW THAT I WAS ABLE TO CAPTURE. MY CHILDREN ARE AFRAID OF RIDING IN THIS CAR, WE HAVE HAS ISSUE AFTER ISSUE AND SIMPLY WANT TO BE SAFE WHILE DRIVING.

Mileage: 26,000

WHILE DRIVING VAN EXPERIENCES A HARD SHIFT INTO 2ND GEAR. THIS CAUSES A LOSE OF POWER AND THE A JERK. I HAVE ALMOST GOTTEN HIT FROM BEHIND. THIS CAN HAPPEN ON THE ROAD, PARKING LOT AND GETTING ON INTERSTATE. VAN HAS BEEN IAT DEALER FOR ABOUT A MONTH, JUST RETURNED TO ME. CHRYSLER IS SAYING THIS IS A NORMAL CONDITION. COMPLETELY NOT SAFE TO DRIVE TO ME OR MY FAMILY. THIS HAS BEEN INTO THE DEALER SEVERAL TIMES FOR SAME PROBLEM SINCE MARCH. ON MY WAY HOME FROM DEALER IT HAPPENED TWO MORE TIMES.

Mileage: 21,500

HARSH SHIFTING DURING FORWARD MOTION BETWEEN 1ST AND 2ND GEARS IN 9 SPEED AUTOMATIC TRANSMISSION. PROBLEM IS INTERMITTENT AND CAN HAPPEN UNEXPECTEDLY REGARDLESS OF AMBIENT CONDITIONS OR DISTANCE DRIVEN. ENGINE RPMS RAPIDLY INCREASE BEFORE ABRUPT AND JARRING SHIFTING OCCURS. HAS CURRENT SOFTWARE INSTALLED, NO CODES ARE GENERATED. OUR DEALERSHIP HAS LOOKED INTO IT AND SUGGESTS A SOFTWARE UPDATE MAY BE AVAILABLE IN THE FUTURE TO ADDRESS THIS, BUT NOTHING AVAILABLE YET. MAY POTENTIALLY CAUSE LOSS OF TRACTION ON UNFAVORABLE ROADS. ACTUAL CAUSE IS UNKNOWN

Mileage: 20,000

VEHICLE SHUT OFF ON MY 7 TIMES ALREADY 2 ON HIGHWAY AND 5 ON STREETS. 2 ON HIGHWAY WAS DRIVING AROUND 65 MPH WHEN DASH WENT OFF ALL LIGHTS WENT OFF NO POWER STEERING OR HAZARD LIGHT FUNCTION. HAD TO PULL OVER TO MEDIAN AT A COMPLETE STOP. THE OTHERS WERE VARIANT FROM COMING TO A STOP ALL THE LIGHTS SHUT OFF THE GAUGE NEEDLES WENT CRAZY. AND THE OTHERS WERE DRIVING AT LOWER SPEEDS. THE WORSE IS TRYING TO MUSCLE ONTO A PARKING LOT OR MEDIAN WITH NO POWER STEERING OR LIGHTS

Mileage: 18

FIRST THE DRIVERS SIDE FRONT STRUT IS MAKING NOISE ALREADY HAS BEEN TO DEALER FOR IT STILL DOING SAME THING. HATCH DOESN'T OPEN ALL THE TIME, PASSENGER SLIDING DOOR MAKING NOISE BOTH ISSUES TAKING TO DEALER STILL NOT RIGHT AND MAKING NOISE, DRIVERS SIDE SLIDING DOOR JUST CLOSED. WHILE DRIVING CAR CAR WILL JUST NOT GO AT ALL DEALER DID SOFTWARE ON IT AND IT'S STILL DOING SAME THING. DEALER HAD MY CAR FOR WELL OVER A WEEK FOR IT TO BE DOING THE SAME THING HAVE ANOTHER APPOINTMENT MONDAY 12/10/18 . I HATE THIS CAR WISH I KEPT MY OTHER ONE.

Mileage: 15,551

WHILE TRAVELING AT LOW SPEEDS, ESPECIALLY WHEN MAKING TURNS/ COMING OUT OF PARKING LOTS, OUR CHRYSLER PACIFICA WILL STALL. IT DOES A HARD SHIFT AND JOLTS FORWARD, AS IF A GEAR HAS SLIPPED OR WE HAVE BEEN REAR-ENDED. THE FIRST TIME WE TOOK IT IN FOR THIS ISSUE WAS IN SEPTEMBER OF 2017 WHEN THE CAR HAD ABOUT 32,000 MILES. NUMEROUS 'SOFTWARE UPDATES' HAVE BEEN DONE AND A VALVE THROTTLE BODY WAS PUT ON IN JUNE 2018 TO TRY AND RESOLVE THE ISSUE AFTER MANY FORMER ATTEMPTS. IT WORKED FOR A COUPLE MONTHS, BUT NOW WE ARE EXPERIENCING THE STALL/ HARD SHIFT AGAIN. CHRYSLER'S CUSTOMER CARE HAS BLANTANTLY DENIED ME THE OPPORTUNITY TO SPEAK TO SUPERVISORS AND POINTS THE FINGER AT THE DEALERSHIP, WHILE THEY POINT FINGERS AR CHRYSLER. THE CAR IS 2 YEARS OLD AND DOESN'T GIVE ME ANY HOPE OF EVER REALLY BEING FIXED. WE HAVE BEEN METICULOUS ABOUT MAINTENANCE AND HAVE ONLY TAKEN IT TO CERTIFIED CHRYSLER DEALERSHIPS. OUR FIRST FAMILY CAR PURCHASED TOGETHER HAS BEEN AN EXPERIENCE WE DON'T WANT OTHERS TO GO THROUGH. CHRYSLER IS NOT TAKING RESPONSIBILITY FOR PRODUCING UNSAFE VEHICLES.

Mileage: 30,000

THE TRANSMISSION SLIPS OUT OF GEAR BETWEEN 1ST AND SECOND GEAR MOMENTARILY BEFORE SLAMMING BACK INTO 2ND GEAR. THIS IS AN ONGOING ISSUE. WE HAVE TAKEN THE VEHICLE INTO DEALERSHIP MULTIPLE TIMES AND EACH TIME HAVE BEEN TOLD THAT THEY CAN NOT RECREATE THE PROBLEM OR THAT THE TRANSMISSION IS FINE. THE MOMENTARY LOSS OF MOMENTUM IS INCREDIBLY DANGEROUS WHEN TURNING INTO ACTIVE TRAFFIC LANES. A CURSORY SEARCH OF THE INTERNET WILL SHOW THAT THIS PROBLEM IS RAMPANT AND THAT CHRYSLER CONTINUES TO FAIL TO ADDRESS THE ISSUE.

Mileage: 33,000

HARD SHIFTING - GOING FROM 2ND TO 3RD GEAR THE VAN FEELS LIKE IT WANTS STALL OUT AND THEN ALL OF A SUDDEN A HARD JERK(FEELS LIKE YOU WERE HIT FROM BEHIND) THEN A LOUD KNOCK AND IT DROPS INTO GEAR AND TAKES OFF. MOST OFTEN HAPPENS WHEN IN STOP AND GO TRAFFIC. SOMETIME HAPPENS WHEN JUST TAKING OFF FROM A RED LIGHT. I HAVE BROUGHT THE VAN INTO THE DEALERSHIP OVER 8 TIMES IN THE PAST 12 MONTHS, WE HAVE BEEN ABLE TO DUPLICATE THE PROBLEM WITH THE MECHANIC AND CHRYSLER CARE FIRST TELLS ME IT IS THE ADAPTIVE TRANSMISSION CONTROL TRYING TO ADAPT TO MY DRIVING HABIT SO ITS THE WAY I DRIVE, THEN THEY TELL ME THAT IS THE WAY THE VAN WAS DESIGNED TO OPERATE SINCE WE ABLE TO DUPLICATE THE PROBLEM IN THE SAME VAN BUT A BRAND NEW MODEL THAT WAS ON THE LOT. THEN THEY TELL ME THERE IS NOTHING ELSE THEY CAN DO.

Mileage: 10,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER HIS WIFE HAD STOPPED THE VEHICLE AND DEPRESSED ON THE ACCELERATOR PEDAL, THE TRANSMISSION SLIPPED AND THE VEHICLE QUIT MOVING. THE VEHICLE WAS TAKEN TO A DEALER HOLZHAUER AUTO AND MOTORSPORTS (17933 HOLZHAUER AUTOMALL DR, NASHVILLE, IL 62263, 866-570-9956) WHO DIAGNOSED THE VEHICLE AND STATED THAT THEY COULD NOT BE ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 57269348. THE FAILURE MILEAGE WAS 19,000. *TR

Mileage: 19,000

IN SEPT. 2018 I TOOK MY PACIFICA IN FOR CRUISE CONTROL RECALL AND CHECK ENGINE LIGHT. RECALL AND CHECK ENGINE LIGHT REPAIR COMPLETED. NEXT DAY CHECK ENGINE LIGHT CAME ON AGAIN AND HAS BEEN ON AND OFF FOR THE PAST FEW WEEKS. IT SEEMS TO STAY ON ABOUT 4 DAYS AND THEN OFF FOR A DAY OR TWO. CRUISE CONTROL (IN MOTION) GOES OUT SPORADICALLY. POWER WINDOW- DRIVERS WINDOW- AUTO UP DOES NOT WORK. WINDOW(PARKED AND MOVING) GOES UP HALF WAY, STOPS AND GOES BACK DOWN. TRANSMISSION-NOT CONSISTENT ISSUE BUT LURCHING @ 10-15MPH ALSO AT 30MPH

Mileage: 21,060

THE VAN SHIFTS VERY HARD AND JERKS FORWARD WHEN ACCELERATING FROM A STOP AT EITHER A STOP SIGN OR RED LIGHT. THE HARD SHIFT AND JERKING FORWARD HAS ALMOST CAUSED ME TO REAR END THE VEHICLE IN FRONT A COUPLE OF TIMES NOW.

Mileage: 30,000

TRANSMISSION NOT SHIFTING FROM FIRST GEAR OR SECOND GEAR, STALLING IN INTERSECTION OR WHEN ACCELERATION ON FREEWAY.

Mileage: 1,500

TRANSMISSION HESITATES AND THEN WHEN IT CATCHES, IT'S JERKS FORWARD. ALMOST ALWAYS FROM A STOP. BUT IT HAS HAPPENED AT A LOW SPEED ROLL TOO. HAPPENS OFTEN, SO I PUT THE LAST DATE IT HAPPENED BELOW. ..*BF. *DT *TR *JB *DT *JB

Mileage: 20,000

DRIVING AT 70 MPH, MY PACIFICA JUST SHUT OFF. HAD NO CONTROL, HAD NOTHING. MANAGED TO PULL OVER TO THE SIDE OF THE ROAD. WHEN CALLED INTO THE BEAVER COUNTY CHRYSLER DEALERSHIP I WAS TOLD, "WE JUST SELL THEM, WE DON'T MAKE THEM." HIS VEHICLE HAS BEEN ONE ISSUE AFTER ANOTHER. THE SLIDING DOORS NOT CLOSING, THE DVD PLAYER NOT WORKING, THE RADIO NOT WORKING, THE SLIDING DOOR ON DRIVER'S SIDE STILL NOT WORKING AND THEY HAD TO COMPLETELY REPLACE THE GAS TANK BECAUSE I COULDN'T EVEN PUT GAS IN THE TANK IT WOULD SHUT OFF AND WOULDN'T LET GAS GET INTO THE TANK. NOW THIS. WE WERE SCARED FOR OUR LIVES AND THEN TOLD, "WE JUST SELL THEM WE DON'T BUILD THEM." THIS IS NOT A SAFE VEHICLE. ...*BF *TR *TT CONSUMER STATED PROBLEM WAS SOLVED. UPDATED 12/19/18*JB

Mileage: 29,117

THE MAIN PROBLEM IS, MY CAR DOES NOT START, THE BATTERY IS DEAD AND IF I JUMPSTART THEIR CAR IT DIES AS SOON AS I SHUT THE IGNITION, I SPOKE WITH A FEW PEOPLE WITH THE SAME CAR AND THEY ALL HAVE THE SAME PROBLEM I CALLED CHRYSLER ROADSIDE ASSISTANCE THAT'S ON THE WARRANTY AND THEY SAVE THAT NO CHRYSLER DEALERS WILL ACCEPT MY CAR BEFORE TWO WEEKS, THE FIRST TIME IT BROKE DOWN I WAS IN THE MIDDLE OF DRIVING ON A BUSY STREET, I DROPPED OFF MY WIFE AND HELPED HER UNLOAD ONLOAD AND THEN THE CAR DID DOES NOT START SOME OF MY FRIENDS TOLD ME THEIR CAR STOPPED IN THE MIDDLE OF DRIVING ALSO MY TRANSMISSION JUMPS GEARS IN THE MIDDLE OF DRIVING IT?S A NEW CAR WITH A WARRANTY BUT NO ONE TO TALK TO ..*BF. *TR

Mileage: 16,000

WIFE AND CHILDREN IN THE VAN IN AUGUST 2017 DRIVING AT AROUND 55MPH ON HIGHWAY. MESSAGE CENTER TOLD HER TO PLACE VEHICLE IN PARK BEFORE STARTING. VEHICLE LOST ALL POWER WHILE IN MOTION AND SHE COASTED TO SIDE OF ROAD. WOULD NOT START, TOWED TO DEALER DEALER DROVE FOR 10 DAYS BEFORE FAULTED ON THEM. CHRYSLER REPAIRED A "FAULTY EGR." AUGUST 2018, MESSAGE TOLD HER THAT AUTO ON/OFF NEEDED SERVICE. VEHICLE LOST ALL POWER AT 30MPH ON RESIDENTIAL STREET. TOOK TO DEALER, THEY REPLACE A BATTERY FOR AUTO OFF/ON. SEPTEMBER 2018, WHILE PULLING INTO GARAGE VAN PUT UP MESSAGE TELLING HER TO PLACE VEHICLE IN PARK BEFORE STARTING. ALL POWER LOST AND VEHICLE DIED. VAN HAS BEEN AT DEALER FOR 29 DAYS. CURRENTLY HAS DATA RECORDER INSTALLED, AND WE ARE IN CONTACT WITH CHRYSLER ENHANCED CUSTOMER SERVICE TO FIGURE OUT THE PROBLEM *DT UPDATED 11/29/18*JB

Mileage: 22,800

WHEN ACCELERATING (IN MOTION) THE VEHICLE RANDOMLY STALLS OR HESITATES WITH AN ABRUPT JOLT AND LOUD THUDDING SOUND. FEELS AND SOUNDS AS IF VEHICLE IS BEING HIT IN THE REAR BY ANOTHER VEHICLE. DEALER HAS BEEN UNABLE TO RECTIFY OR DIAGNOSE ANY "PROBLEM." PROBLEM OCCURS ALMOST DAILY IN A RANDOM MANNER.

THE VAN WILL HESITATE WITH THE FOOT PUSHING THE GAS IN BETWEEN 10-20MPH AND ALL OF THE SUDDEN WILL JUMP FORWARD WITH A LOUD CLUNKING SOUND WHEN GOING TO THE NEXT GEAR. IT FEELS LIKE YOU GET REAR ENDED. THIS HAPPENS AT RANDOM. THE DEALER SAID THEY HAVE NEVER HEARD OF THIS ISSUE AND DID A SOFTWARE UPDATE AND SENT US ON OUR WAY. WITHIN A FEW HOURS AFTER LEAVING THE DEALER, THE VAN ISSUE OCCURRED AGAIN. I FOUND THE BELOW LINK FORUM FOR PACIFICA OWNERS AND IT SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE. THIS SEEMED TO HAVE STARTED BACK IN JULY 2018 AFTER I HAD SEVERAL RECALL SOFTWARE UPDATES PUT IN PLACE. I WOULD JUST LIKE SOME HELP GETTING THIS RESOLVED AND MAKE OTHERS AWARE OF THE ISSUE FOR SAFETY REASONS. MY FEAR IS THAT MY WIFE WILL MAKE A TURN IN TRAFFIC AND THE VAN HESITATE AND HER GET T-BONED.

Mileage: 15,000

THE VEHICLE WAS IN MOTION ON A CITY STREET JUST DRIVING STRAIGHT. THE ENGINE SHUT OFF WHILE DRIVING. THE DISPLAY INDICATED TO PUT THE CAR IN PARK TO START THE VEHICLE. THE POWER STEERING SHUTS OFF. I WAS NOT GOING FAST AT THE TIME AND WAS ABLE TO STOP, PUT IT IN PARK, PRESS THE BRAKE, START THE VEHICLE, AND PUT IT INTO DRIVE. HOWEVER, I WAS IN TRAFFIC AND ALMOST WAS REAR ENDED BY ANOTHER VEHICLE WHO WAS FORTUNATELY ABLE TO STOP IN TIME. THIS ISSUE AFFECTS THE BRAKES, ENGINE, STEERING, POWER TRAIN AND ALL AROUND SAFETY. I WAS LUCKY THAT I WAS DRIVING AND THAT MY KIDS WERE NOT IN THE CAR. I WAS GOING TO PICK THEM UP.

Mileage: 42,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE "SHIFT TO PARK CHECK ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE LOST COMPLETE POWER AND THE CLOCK NEEDED TO BE RESET. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED WHILE AT A STOP LIGHT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE (3353 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (855) 544-8545) WHERE THE CONTACT WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO SHOP WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNT, BUT IT WAS NOT DETERMINED IF THAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. *TT UPDATED 11/29/18* JB

Mileage: 44,000

MY 2017 CHRYSLER PACIFICA HAS LOST POWER THREE TIMES WHILE DRIVING ON THE ROADWAY.THE FIRST TIME WAS IN MAY 2018 WHILE DRIVING ON U.S. HWY 9 (55 MPH SPEED LIMIT); THE SECOND TIME WAS IN SEPTEMBER 2018 ON A SECONDARY ROADWAY AND THE THIRD TIME WAS IN SEPTEMBER 2018 ON A TERTIARY ROADWAY. ALL THREE TIMES THE CAR REMAINED ON HOWEVER THE CAR WOULD NOT MOVE FORWARD WHEN THE ACCELERATOR WAS DEPRESSED. I HAVE RETURNED THE CAR TO THE DEALERSHIP ALL THREE TIMES. THE FIRST TIME THE CAR REMAINED AT THE DEALERSHIP FOR 14 DAYS. THEY CLAIMED THAT THEY COULD NOT GET THE CAR TO REPLICATE THE PROBLEM HOWEVER THEY REPLACED A VALVEBODY HARNESS. THE SECOND TIME THE CAR WAS TAKEN TO THE DEALERSHIP VIA FLATBED THE DEALERSHIP TOLD ME THEY COULD NOT GET THE CAR TO REPLICATE THE PROBLEM AND THEY DID NO WORK RELATED TO THE TRANSMISSION. THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE THIRD TIME ON SEPTEMBER 15, 2018 AND THEY, DESPITE SEVERAL REQUESTS, HAVE TOLD ME THAT THEY WILL NOT BE REPLACING THE TRANSMISSION. THEY HAVE HAD THE CAR FOR 17 DAYS THIS TIME. I DO NOT HAVE A SERVICE INVOICE FOR THIS LAST VISIT AS THEY STILL HAVE THE CAR..THE CAR IS NOT SAFE. THE CAR SHOULD NOT ON THE ROAD.

Mileage: 16,374

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE CONTACT STATED THAT IT HARD SHIFTED BETWEEN GEARS. THE CONTACT STATED THAT THE HARD SHIFT FELT AS IF THE VEHICLE HAD BEEN REAR ENDED. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED IN THE MIDDLE OF AN INTERSECTION AND THEN LUNGED FORWARD ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB

Mileage: 34,000

REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.

Mileage: 13,654

THE VAN SEEMS TO HAVE TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WHEN GOING TO A LOW SPEED, MOVING FORWARD. IT HAPPENS OUT OF NO WHERE, DOESN'T MATTER ON THE WEATHER, TEMPERATURE. THE VAN WAS IN MOTION ON A CITY STREET AND A PARKING LOT. IT IS MY GUESS IT'S THE TRANSMISSION.

Mileage: 10,484

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH VIDEON CHRYSLER DODGE JEEP RAM (4951 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073, 610-356-7000). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *TT

Mileage: 3,000

THE 2017 CHRYSLER PACIFICA TOURING PLUS WITH ALL THE LATEST KNOWN SOFTWARE RECALLS UP TO DATE AS OF 8/22/2018 EXPERIENCED A FULL STALL WHILE UNDER WIDE OPEN THROTTLE AND ATTEMPTING TO ENTER A HIGHWAY ON RAMP. THE STALL SEEMED LIKE A TRANSMISSION LAG, SHIFTING DELAY OR LACK OF RESPONSE. THE ENGINE FROM 0-20 MPH HAD PLENTY OF POWER (RPM'S); THEN WHEN SWITCHING GEARS IT SEEMS THE POWER WAS CUT FOR A FULL 3-5 SECONDS WHILE THE TRANSMISSION MADE A SHIFT AND ONLY AFTER LETTING OFF THE ACCELERATOR (EVEN THOUGH THERE WERE 0 RPMS) DID IT FINALLY KICK INTO MOTION AGAIN AND PULL OUT OF THE STALL. THE SYSTEMS AUTO STOP WAS DISABLED VIA THE OVERRIDE BUTTON ON THE DASHBOARD WHEN THIS OCCURRED AND THE GAS TANK WAS 40% FULL.

Mileage: 13,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HARD SHIFTING FROM FIRST TO SECOND GEAR. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE STALLED WHILE BEING DRIVEN VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO VANCE CHRYSLER DODGE JEEP RAM (3606 OK-10, MIAMI, OK 74354, (918) 542-4424) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING BETWEEN 25-50 MPH WITH THE CRUISE CONTROL ACTIVATED AND TRAVELING UP AN INCLINE, THE REVOLUTIONS PER MINUTE INCREASED EXTREMELY HIGH. ADDITIONALLY, THE GEARS FAILED TO SHIFT AND SUDDENLY DOWNSHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRIGHTON CHRYSLER DODGE JEEP RAM, 9827 E GRAND RIVER AVE., BRIGHTON, MI 48116, (810) 229-4100) WHERE THE VEHICLE WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 18,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 18,000

VAN LOSES ABILITY TO GO FORWARD WHILE DRIVING. DASH LIGHTS ALL COME ON AND ENGINE BEGINS TO COUGH AND STUTTER LEAVING ME STRANDED IN TRAFFIC. DASH CODES INCLUDE "SERVICE ELECTRONIC STABILITY CONTROL, ENGINE LIGHT, "PARKING BRAKE TEMPORARILY UNAVAILABLE," AND OTHER DASH ICONS. IT WILL MOVE FORWARD AT IDLE SPEED ONLY-NO ACCELERATOR. I HAVE HAD IT TOWED TO CHRYSLER DEALERSHIPS 3 TIMES AND WAS ABLE TO DRIVE IT IN A FOURTH. THIS ISSUE HAS NEARLY CAUSED 2 ACCIDENTS-ONE OF THEM WITH THE POTENTIAL TO CAUSE SERIOUS HARM. WHILE MOVING IN TRAFFIC THE VAN STOPS GOING FORWARD AND DECELERATES QUICKLY CAUSING TRAFFIC BEHIND IT TO HAVE TO SWERVE TO AVOID HITTING IT. IT HAS ALSO OCCURRED IN THE MIDDLE OF A TURN FROM A STOP ONTO A STATE HIGHWAY. THIS INSTANCE REQUIRED OTHER DRIVERS TO SWERVE INTO ANOTHER LANE AND ONTO THE SHOULDER/CURB TO AVOID HITTING ME OR VEHICLES IN OTHER LANES. IT HAS OCCURRED IMMEDIATELY WHEN STARTING THE VAN IN A PARKING LOT. IT HAS OCCURRED AT LOW SPEED IN A SUBDIVISION. CHRYSLER REFUSES BUYBACK AND CONTINUES TO TELL ME TO DRIVE THE VEHICLE. ALL RECALLS HAVE BEEN DONE, THE PCM HAS BEEN REPROGRAMMED/REPLACED 4 TIMES, THE "HARNESS" HAS BEEN FIXED/REPLACED 3 TIMES. BOTH OF THE SLIDING DOORS HAVE HAD TO HAVE THE MOTORS REPLACED ON SEPARATE TRIPS TO THE DEALERSHIP. THIS VEHICLE IS AN ELECTRICAL NIGHTMARE AND CHRYSLER IS NOT DEALING WITH IT. THIS BEGAN AT ABOUT 14,500 MILES AND WITHIN THE 1ST 7MONTHS OF BUYING THE VEHICLE BRAND NEW. I HAVE BEEN TRYING TO GET THIS RESOLVED FOR 6 MONTHS WITH NO HELP FROM FIAT CHRYSLER OR THE DEALER- SHUMAN CHRYSLER. THEY CONTINUE TO MAKE IT RUN AND LET ME DRIVE IT FOR A SHORT PERIOD UNTIL IT STOPS AGAIN. MY FAMILY IS GOING TO BE SERIOUSLY HURT IN THIS VEHICLE AND THERE DOESN'T SEEM TO BE ANY RECOURSE.

Mileage: 14,400

WHEN EVER DRIVING DOWN HILL THE BRAKES MAKES A LOUD NOISE (SKIPPING THUD SOUND) IT FEELS AND SOUNDS LIKE AS THE WHOLE FRONT SUSPENSION OR BRAKES ABOUT TO FALL OFF THE VAN. THE OTHER PROBLEM WHEN TURNING THE CAR AT EVEN AT LOW SPEED WHEN THE ROAD IS WET THE VAN SUSPENSION WOULD MAKE NOISE AND TIRE WONT GRIP. HAPPENS MANY TIME PULLING OUT FROM MY DRIVE WAY WHEN ITS LIGHTLY WET.

Mileage: 32,000

AFTER PULLING INTO A PARKING SPACE OR THE DRIVEWAY AND STOPPING, WHEN YOU USE THE ROTARY SHIFTER TO SHIFT TO PARK, THE KNOB STOPS IN REVERSE, AND WHEN YOU TAKE YOUR FOOT OFF THE BRAKE, YOU WILL REVERSE UNEXPECTEDLY. I HAVE NOT HIT ANYTHING OR ANYONE YET, BUT I HAVE HAD A COUPLE CLOSE CALLS IN PARKING LOTS MISSING A PASSING CAR AND PEDESTRIAN, DUE TO THE UNINTENDED REVERSING. THIS HAPPENS AT RANDOM TIMES WITH NO APPARENT RHYME OR REASON. ADDITIONALLY, THE TRANSMISSION HAS SHIFTING PROBLEMS WHEN ACCELERATING FROM A STOP. AROUND 20MPH, WITH LIGHT FOOT FEED, THE SHIFT IS DELAYED, SO IT DOESNT SHIFT INTO THE NEXT GEAR QUICKLY, AND YOU SLOW DOWN UNEXPECTEDLY UNTIL IT FINDS THE NEXT GEAR, OR SLAMS BACK AND FORTH BETWEEN GEARS AND YOU CANNOT ACCELERATE ANYMORE BECAUSE IT IS SLAMMING BACK AND FORTH BETWEEN THE GEARS. IVE HAD TO PULL OVER BEFORE BECAUSE I WASNT ACCELERATING IN TRAFFIC,AND DIDNTT WANT TO GET HIT. PUTTING IT IN PARK FOR A FEW SECONDS, THEN STARTING AGAIN, AND MASHING THE FOOT FEED SO IM ACCELERATING HARD IS THE ONLY WAY TO RECOVER FROM THIS EVENT, AND GET PAST THE 20MPH MARK WITHOUT HAVING SHIFTING ISSUES. LIKE THE SHIFTER STOPPING IN REVERSE, THIS HAPPENS AT RANDOM TIMES, BUT IS MORE EASILY REPRODUCED, ALTHOUGH NOT CONSISTENTLY.

Mileage: 24,200

WHILE ACCELERATING AT LOW SPEEDS (15-20MPH), VEHICLE WILL SHIFT VERY HARD, MAKING IT FEEL LIKE I'VE BEEN REAR-ENDED, AND CAUSING THE VEHICLE TO LURCH FORWARD. IMMEDIATELY AFTERWARD, I CANNOT ACCELERATE. IT FEELS LIKE THE TRANSMISSION IS OUT OF GEAR, OR IS TRYING TO FIND THE CORRECT GEAR. THEN, SUDDENLY, IT WILL POP INTO GEAR AND RETURN TO NORMAL. THIS HAS HAPPENED POSSIBLY 75 TO 100 TIMES. THE VEHICLE HAS ALMOST 50,000 (FIFTY-THOUSAND) MILES ON THE ODOMETER. MY CONCERN IS THAT THE VEHICLE WILL LURCH FORWARD INTO A CAR IN FRONT OF ME, OR THAT I WILL BE ATTEMPTING TO ACCELERATE TO MATCH TRAFFIC SPEED, AND WILL BE UNABLE TO DO SO.

Mileage: 40,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 20 MPH, THE VEHICLE JERKED HARD WHEN CHANGING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103) AND TEST DRIVEN, BUT A FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,432.

Mileage: 25,432

TRANSMISSION HAS INTERMITTENT ISSUES SHIFTING FROM 1ST TO 2ND GEAR AT APPROX 15-20 MPH. WILL EITHER SHIFT SO HARD IT IN ESSENCE SLAMS INTO GEAR MAKING YOU FEEL AS THOUGH YOU WERE REAR-ENDED, OR WILL HESITATE WHILE IT SEARCHES FOR A GEAR, REFUSING TO ACCELERATE DESPITE GAS PEDAL BEING PUSHED TO THE FLOOR. THIS HAS HAPPENED TO US ON SEVERAL OCCASIONS, EVERYWHERE FROM A PARKING LOT TO A BUSY HIGHWAY WITH ONCOMING TRAFFIC, BOTH WHILE MAKING TURNS AND TRAVELING STRAIGHT AHEAD. ON OUR 3RD VISIT TO THE DEALER FOR THIS SAME COMPLAINT, WE WERE TOLD THIS IS NORMAL. IT IS NOT NORMAL FOR A CAR TO ESSENTIALLY LEAVE YOU SITTING ON A BUSY HIGHWAY WHILE IT SEARCHES FOR A GEAR. THE CHRYSLER FORUMS ARE REPLETE WITH COMPLAINTS ABOUT THIS SAME ISSUE, BUT CHRYSLER HAS NOT YET ADDRESSED IT. THIS APPEARS TO BE SEPARATE FROM THE STALL RECALL THAT WAS PREVIOUSLY ISSUED BY CHRYSLER AS WE HAVE HAD THIS DONE TO OUR VAN (AS HAVE OTHERS) AND IT HAS NOT IMPROVED.

Mileage: 14,000

I HAVE RECENTLY BEEN NOTIFIED OF A RECALL NUMBER U64. THERE IS ANOTHER ONE, U50, WHICH IS PENDING AND I HAVE NOT BEEN NOTIFIED YET. ADDITIONALLY, I HAVE EXPERIENCED WHILE DRIVING THAT THE CHRYSLER PACIFICA JERKS WHEN I AM DRIVING APPROXIMATELY 35 MPH AND OR HIGHWAY SPEED. I AM CONCERN THAT THIS CHRYSLER PACIFICA 2017 IS STARTING HAVING PROBLEMS IN SUCH AN EARLY STAGE.

Mileage: 14,790

SECOND TIME HAPPENING. SUDDENLY QUIT RUNNING AGAIN AT 40 MPH WHILE GOING UP SMALL HILL ON JULY 2ND AROUND 2 PM ON TRIP BACK FROM MARKET. HAD DRIVEN ABOUT 5 MILES TOTAL. ALSO, THIS TIME PARKING BRAKE WOULD NOT RELEASE. THIS VEHICLE IS A HIGHWAY HAZARD. SUPPOSEDLY THE PROBLEM WAS FIXED ON JUNE 23RD BY REPROGRAMING THE TRANSMISSION CONTROL MODULE. WAITING FOR DEALER TO EXPLAIN WHAT THEY ARE GOING TO DO THIS TIME....

VEHICLE SUDDENLY STOPPED IN CITY TRAFFIC AND WAS UNABLE TO MOVE. PULLED PARKING DISCONNECT AND WAS ABLE TO DRIVE 6 MILES TO DEALER, VEHICLE HAS 14,150 MILES AT TIME WITH NO PRIOR PROBLEMS. DEALER WAS ABLE TO "FIX" BY REPROGRAMING TCM (ERROR CODE P0975) THIS COULD HAVE DEADLY ON AN INTERSTATE. THIS TYPE OF SUDDEN STALL NEEDS TO BE CORRECTED AS I HAVE READ OTHERS REPORTING SAME SITUATION.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING OVER 40 MPH, THE VEHICLE JERKED. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT OR STOP SIGN, AN ABNORMAL KNOCKING SOUND WAS HEARD COMING FROM THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER JEEP DODGE RAM (8675 COMMODITY CIR, ORLANDO, FL 32819 (407) 351-9940) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE CENTRAL FLORIDA DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT AVAILABLE.

Mileage: 33,000

I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.

AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.

Mileage: 15,000

MY 2017 CHRYSLER PACIFICA HAS OVER 22,000 MILES ON IT. ABOUT A MONTH AGO, I STARTED EXPERIENCING HARD SHIFTS, JERKS, MINI-STALLS WHEN ACCELERATING. IT HAS HAPPENED WHILE COASTING IN TRAFFIC, ACCELERATING FROM RED LIGHTS, STOP SIGNS, AND MERGING INTO TRAFFIC! I BELIEVE ITS 2-3 GEAR SHIFT. I FEEL THE RPMS DROP DOWN TO NOTHING AND SPIKE. IT FEELS LIKE BEING HIT FROM BEHIND AND GETTING WHIPLASH. ITS VERY POWERFUL AND FRIGHTENING. HAVING TWO KIDS IN CARSEATS WHEN HIS HAPPENS IS SCARY! THE DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE TO PROBLEM (EVEN ON A DRIVE ALONG) AND THEY SAY THEY CAN'T DO ANYTHING ABOUT IT UNTIL A CHECK ENGINE LIGHTS COMES ON. WARRANTY IS UP IN 14,000 MILES - THIS NEEDS TO BE FIXED BY THEN. LATEST OCCURRENCE WAS THIS MORNING ACCELERATING FROM A STOP.

Mileage: 22,000

2017 PACIFICA LIMITED, MILEAGE 3573. COMING TO FULL STOP AT STOPLIGHT, ENGINE SUDDENLY REVED UP AND CAR ATTEMPTED TO ACCELERATE FORWARD ON ITS OWN. HAD TO KEEP FOOT HARD ON TO BRAKE TO PREVENT FORWARD MOVEMENT INTO INTERSECTION. INCIDENT LASTED AT LEAST 20 SECONDS BEFORE CAR RETURNED TO NORMAL STOP.

Mileage: 3,573

IN JANUARY 2018, TOOK THE VAN IN BECAUSE OF JERKING MOTION SHIFTING OUT OF GEARS. WOULD GO FROM FIRST GEAR, SKIP SECOND GEAR AND THEN JERK HARD INTO THIRD GEAR, ALMOST FEELING LIKE THE VAN WAS GOING TO STALL. CHRYSLER DEALERSHIP STATED THAT CHRYSLER DOESN'T KNOW HOW TO FIX THE PROBLEM BUT DOING AN ENGINE STALL RESET WITH THE COMPUTER SYSTEM IN THE CAR MAY FIX IT. THAT WORKED FOR ABOUT 2 WEEKS AND THE JERKING MOTION STARTED TO HAPPEN AGAIN. MOST TIMES IT WAS AT SPEEDS BETWEEN 15-20 MPH, BUT THEN IT STARTED TO HAPPEN AT SPEEDS LIKE AT 40MPH. THEN YESTERDAY, WHILE DRIVING ON THE HIGHWAY, THERE WAS STOP AND GO TRAFFIC, AND AS I WAS TRYING TO ACCELERATE, THE CAR JERKED SO HARD TWICE, I THOUGHT I WAS REAR ENDED. THE CHECK ENGINE LIGHT CAME ON, AND THE CAR BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO BRAKE AND AT FIRST WAS UNABLE TO. FINALLY THE CAR SLOWED DOWN, BUT THE RPM'S WERE REVING AT 4 WHILE I WAS ONLY GOING 25MPH AND THEN STALLED. THE CAR WOULD NOT SHIFT OUT OF FIRST GEAR, AND WOULD NOT GO ANY FASTER THAN 25MPH. I WAS ABLE TO GET OFF THE HIGHWAY BEFORE BEING INVOLVED IN A CRASH AS IT WAS RUSH HOUR TRAFFIC ON THE ONE OF THE MOST BUSIEST HIGHWAYS IN MIAMI. SO NOW MY CAR IS AT THE DEALER AND THEY ARE TELLING ME THAT THEY ARE GOING TO TRY TO REPLACE THE VALVE BODY OF THE TRANSMISSION, AND IF THAT STILL GIVES THEM PROBLEMS, THEY WILL HAVE TO REPLACE THE WHOLE TRANSMISSION. THIS VAN IS A YEAR OLD!!! THE SERVICE ADVISOR SAID THAT THEY ARE JUST DOING WHAT CHRYLSER IS TELLING THEM TO DO TO TRY AND FIX THIS PROBLEM. VERY SAD CHRYSLER. THIS IS A HUGE SAFETY ISSUE AND TELLING CONSUMERS THAT THEY DON'T KNOW HOW TO FIX A PROBLEM THAT COULD BE LIFE THREATENING OR THEY ARE GOING TO "TRY" TO FIX IT IS UNACCEPTABLE. MANY OF US THAT OWN VANS HAVE SMALL CHILDREN THAT ARE IN THEM EVERYDAY AND THIS IS WHAT WE HAVE TO DEAL WITH. AT THIS POINT, I WANT NEW MANUFACTURER VAN.

Mileage: 18,000

WHILE IDLING AT A LIGHT AND PRESSING PEDAL TO GO. MY 2017 CHRYSLER PACIFICA FAILED. LIGHTS STARTED. FLASHING IN DUST CYCLING THROUGH CHECK ABS, CHECK TIRE PRESSURE, ETC... CAR WAS IN DRIVE AND WAS ROLLING BACKWARDS WITH BREAKS AND STEERING NOT WORKING. THIS RESULTED IN AN ACCIDENT ROLLING INTO THE VECHICAL BEHIND US. THE NICE INDIVIDUAL THE WE CRASHED INTO WAS ABLE TO CATCH THE FAILURE ON HIS DASH CAM. WE HAVE BROUGHT IN THE VAN ON OTHER OCCASIONS TO HAVE IT LOOKED AT FOR TRANSMISSION WANTING TO LAUNCH FORWARD WHEN GOING FROM IDLE. THEY STILL CAN NOT FIGURE IT OUT AND TOLD USE NO RECORD IN SERVICE REPORTS WITH OTHER HAVING ANY PROBLEMS. AFTER A 10 SECOND SEARCH WE FOUND OTHERS HAVE HAD SIMILAR PROBLEMS WITH SAME MAKE AND MODEL. THESE. CAN BE FOUND ON CONSUMERS REPORTS. WITH. OUT A GUARANTEE THE BREAKS AND STEERING WILL NOT GO OUT AGAIN I DO NOT WANT THE CAR BACK. I. JUST. WANT MY MONEY BACK. THE SELL THIS THING AS A SAFE FAMILY VEHICLE, BUT LOOSING BREAKS AND STEERING IS NOT WHAT I WANT MY FAMILY IN. THEY STILL CAN NOT FIGURE OUT WAY IT HAPPENS.

Mileage: 20,000

MY TRANSMISSION JERKS HARD WHEN SHIFTING BETWEEN 1ST AND 2ND AND 2ND AND 3RD GEAR. THIS HAPPENS AT A SLOW SPEED AROUND 15 MPH. IT FEELS LIKE I HAVE BEEN REAR ENDED BY ANOTHER VEHICLE. IT THEN WILL LURCH FORWARD LIKE I HIT THE GAS PEDAL. ONE OF THE TIMES I WAS OUT OF TOWN. WHEN THE TRANSMISSION JERKED IT WOULD NOT CHANGE TO A HIGHER GEAR. I HAD TO PARK THE CAR, CUT OFF THE MOTOR FOR AND HOUR, AND THEN WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE DEALER HAS REFRESHED THE COMPUTER AND DID A RECALL, BUT IT STILL IS NOT FIXED. I HAVE HAD IT TO THE DEALER 3 TIMES. THEY SAY NOTHING CAN BE DONE UNLESS THEY CAN DUPLICATE THE PROBLEM. ONE TIME THE SERVICE ENGINE LIGHT ACTUALLY CAME ON FOR SEVERAL HOURS BUT WAS OFF WHEN I STARTED THE CAR THE NEXT MORNING.. ON 10 MAY 2018 I WAS TOLD BY THE SERVICE ADVISOR THAT THE NEW CARS HAVE A MIND OF THEIR OWN AND LEARN THE DRIVERS DRIVING HABITS. SO I FELT LIKE THEY WERE BLAMING IT ON ME. HOW STUPID IS THAT COMMENT?

Mileage: 17,000

AS I WAS MERGING INTO INTERSTATE 15 NORTHBOUND DURING TRAFFIC, THE VEHICLE JERKED TWICE, IT ALMOST FELT AS IF I HAD BEEN REAR ENDED FROM SUCH A HARD JERK. FINALLY THE VEHICLE RELEASED THE GEAR AND I WAS ABLE TO DRIVE UP TO NORMAL SPEED

Mileage: 17,950

EXITED INTERSTATE 215 AND MADE A LEFT TURN, TRAFFIC WAS A BIT BACKED UP SO WE SLOWED DOWN TO ALMOST A STANDSTILL, WHEN THE SPEED PICKED UP I STARTED ACCELERATING AND FELT A HUGE THUMP AS IF I HAD BEEN REAR ENDED, THEN THE VEHICLE SHIFTED AND DROVE NORMAL THEREAFTER.

Mileage: 18,000

MY 2017 PACIFICA WAS RECALLED IN JANUARY 2018 FOR THE ENGINE STALL PROBLEM. CHRYSLER TOLD ME THEY MIGHT NOT HAVE A FIX FOR THE PROBLEM UNTIL THE 2ND QUARTER OF THE YEAR! I TOLD THEM THAT I WASN'T DRIVING A DANGEROUS CAR AROUND. I BROUGHT IT TO THE DEALER AND IT SAT THERE FOR A MONTH WHILE I DROVE A RENTAL. I WAS THEN TOLD THAT THE PCM WAS UPDATED WITH SOFTWARE AND IT WAS FIXED. AFTER A PICKED IT UP I GOT A NOTICE FROM CHRYSLER SAYING THAT I DIDN'T NEED TO DO THE REPAIR BECAUSE IT WAS FIXED DURING THE PRIOR RECALL FOR EGR VALVE??? WELL, WHILE DRIVING LAST WEEK, THE CAR STALLED SIX TIMES IN TWO DAYS! ONE OF TIMES I WAS PARKED AND IDLING, ANOTHER TIME, I WAS SLOWING DOWN FOR A LIGHT AND THE OTHER TIMES I WAS JUST DRIVING. I HAD IT TOWED TO THE DEALER AND THEY'VE HAD IT FOR A WEEK AND ARE IN CONTACT WITH CHRYSLER TRYING TO REMEDY IT! WHATWVER THEY DID TO "FIX" THIS RECALL PREVIOUSLY DID NOT FIX IT AS THE VERY DANGEROUS PROBLEM IS STILL HAPPENING! WILL NOT DRIVE MY FAMILY AROUND IN THIS TERRIBLE CAR.

Mileage: 14,000

FROM A DEAD STOP, TURNING LEFT THE VEHICLE ACCELERATED AND GOT "STUCK" IN GEAR, THE ENGINE WAS REVVING BUT THE TRANSMISSION WOULD NOT ENGAGE THE NEXT GEAR, ONCE I SET MY FOOT OFF THE GAS PEDAL AND REAPPLIED IT, THE TRANSMISSION ALLOWED THE GEAR TO SHIFT IN, AND THE VEHICLE SLOWLY MOVED UP TO SPEED, BUT STILL WITH A SLIGHT JERK.

Mileage: 17,800

TRAVELING DOWN THE INTERSTATE, A VEHICLE WAS TRAVELING SLOWER, SO I SLOWED DOWN UNTIL IT WAS CLEAR TO MERGE LANES TO PASS, ONCE I SWITCHED LANES AND DEPRESSED THE GAS PEDAL, THE TRANSMISSION JERKED AND WOULDN'T SHIFT MAKING THE CAR SLOW DOWN, ONCE I LET GO OF THE GAS, IT DID A ROUGH SHIFT AND I WAS ABLE TO ACCELERATE AGAIN

Mileage: 17,500

I WAS DRIVING ON A STATE ROUTE (RT. 59 ROCKLAND COUNTY, NY) AFTER LIGHT TURNED GREEN I STARTED TO ACCELERATE AND ALL OF THE SUDDEN THE CAR WENT INTO NEUTRAL. THE LIGHT ABOVE THE "D" (DRIVE MODE) INDICATOR STARTED BLINKING AND THE CAR WOULDN'T ACCELERATE. I HAD TO STOP IN MIDDLE OF A BUSY INTERSECTION AND SHIFT INTO PARK, THEN SHIFT BACK TO DRIVE. THIS HAS TO BE ADDRESSED URGENTLY SINCE THIS IS A VERY DANGEROUS THING. I DON'T FEEL COMFORTABLE DRIVING MY CAR ANYMORE. I CALLED CHRYSLER AND THEY SAY IT'S UNUSUAL AND I SHOULD BRING IT TO THE DEALER IN 2 WEEKS (THAT;S WHEN THEY HAVE AN AVAILABLE APPOINTMENT). I HOPE THE NHSTA CAN DO SOMETHING ABOUT THIS FASTER.

Mileage: 20,000

THE VEHICLE STALLS WHILE IN MOTION AND WHILE SHIFTING FROM FIRST TO THE SECOND GEAR OR FROM SECOND TO THIRD GEAR. AFTER IT STALLS FOR A COUPLE OF SECONDS THE VEHICLE JUMPS. IT IS NOT SOMETHING CONSTANT THAT WILL OCCUR, ONLY SOMETIMES AND THE DEALER CANNOT REPRODUCE THE OCCURRENCE AND THEY CANNOT TAKE ANY ACTION TO FIX IT (AT LEAST THIS IS THEIR RESPONSE). THE COMPUTER IS NOT RECORDING ANY MALFUNCTION. WHEN THIS OCCURS BUT YOU CANNOT ACCELERATE OR DECELERATE, OR DO ANYTHING TO AVOID ANY POTENTIAL ACCIDENT. I SUBMITTED THE VEHICLE TO TWO CHRYSLER DEALERS FOR A CHECK AND BECAUSE THEY COULDN'T REPRODUCE THE INCIDENT THEY TOLD ME TO WAIT UNTIL SUCH ISSUE OCCURS MORE CONSTANT. THIS IS A VERY DISTURBING APPROACH BECAUSE IT HAPPENS WHILE THE VEHICLE IS IN MOTION AND CAN PROVOKE AN ACCIDENT. I HAVE 4 CHILDREN AND I USE THE VAN TO DRIVE MY FAMILY AND THIS IS A SIGNIFICANT SAFETY ISSUE THAT SHOULD BE CONSIDERED MORE SERIOUSLY. *TT UPDATED 8/30/18*JB

SINCE 11/2017, HAVE HAD ONGOING ISSUE WITH SENSATION OF A VERY HARD SHIFT OCCURRING WHEN ACCELERATING ESPECIALLY IF I HAVE BEEN DRIVING IN HEAVY TRAFFIC FOR SOME TIME. THIS HAS BEEN ON BOTH HIGHWAYS AND ON LOCAL STREETS. SENSATION IS SO HARD, IT FEELS LIKE VEHICLE HAS BEEN REAR ENDED. THIS HAS OCCURRED BOTH BEFORE AND AFTER RECALL WORK WAS DONE. HAVE REQUESTED EVALUATION TWICE AT DEALER AND EACH TIME NOTHING ABLE TO BE FOUND AS CAUSE. THE EVENT DOES NOT OCCUR ALL OF THE TIME SO SERVICE TECHS MOST LIKELY DID NOT EXPERIENCE IT. STARTING THE WEEK OF 4/30, VAN HAS STARTED TO BE SLOW IN ACCELERATION WHEN PULLING AWAY FROM RED LIGHTS, INTERSECTIONS AND MERGING ONTO HIGHWAYS. FEEL VAN IS BECOMING INCREASINGLY UNSAFE TO DRIVE. ALSO HAD CHECK ENGINE LIGHT COME ON AND FOUND TO BE FUEL PRESSURE SENSOR. WHEN FIRST REPLACED AT DEALER, FUEL PRESSURE SENSOR WORKED FOR A FEW DAYS AND THEN VAN WOULD NOT START AND APPROX. 1/4 TANK OF GAS LOST ON PARKING LOT SURFACE. REQUIRED TOWING AND WHEN CHECKED O-RING HAD CRIMPED AND BURST ON NEW SENSOR. *TT *TR

Mileage: 28,000

VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.

Mileage: 19,000

VAN STALLED AT LOW SPEED WHILE SLIGHTLY TURNING TO THE RIGHT IN A PARKING LOT,THEN CAME BACK ON ON ITS OWN. THE ENGINE WAS NOT RUNNING FOR A FEW SECONDS. MY VAN HAS ALREADY HAD ALL RECALLS COMPLETED.

Mileage: 19,800

VAN STALLS INTERMITTENTLY WHILE DRIVING WITHOUT WARNING. THIS VAN HAS HAD THE CHRYSLER RECALL FOR THIS ISSUE PERFORMED ON IT IN LATE 2017 AND ITS STILL STALLING ABOUT EVERY 500 TO 1200 MILES OF OPERATION. VAN IS VERY DANGEROUS TO DRIVE IT CAN QUIT ON A MOMENTS NOTICE WITHOUT WARNING AT ANY SPEED. THE OBD2 SYSTEM RECORDS NO SYSTEM FAULTS WHEN THIS HAS HAPPENED AS PER DEALER SERVICE THAT HAS LOOKED AT THE VANS DATA LOGS. CHRYSLER CLAIMS THE VAN HAS BEEN REPAIRED VIA DOWNLOAD UPDATE FOR EGR VALVE THAT ALSO INCLUDED THE STALLING FIX BUT IT HAS NOT FIXED THE ISSUE.

Mileage: 18,000

MY VEHICLE HAS A RECALL NOTICE U01 FROM CHRYSLER AND A LETTER WAS DELIVERED THAT IT WAS COMPLETED AFTER THE RECALL WAS ISSUED ON JANUARY 11TH 2018. THE CAR HAS NEVER BEEN TO ANY DEALERS AND THE LETTER CLAIMS THAT THIS WAS COMPLETED 2/18/18. I BELIEVE THAT THEY ARE SENDING FALSE NOTICES ABOUT RECALLS BEING COMPLETED WITHOUT THEM ACTUALLY BEING COMPLETED. AS A MATTER OF FACT, WE DID EXPERIENCE THIS COMPLETE STALL AS DESCRIBED IN THE RECALL.

THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.

Mileage: 14,000

ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.

Mileage: 33,000

BRAND NEW... OWNED LESS THAN A MONTH... 750 MILES...WE LIVE AT THE TOP OF A VERY STEEP HILL WITH A SHARP CURVE AT THE BOTTOM. I REVERSED OUT OF MY DRIVEWAY ONTO THE STREET AND SHIFTED THE VAN INTO DRIVE. I FELT THE CAR GO INTO GEAR AND I STARTED ROLLING DOWN THE HILL, AS IT'S A STEEP INCLINE YOU PICK UP SPEED QUICKLY. AS THE VAN GAINED SPEED DOWN THE HILL SOMETHING FELT "WRONG" AND I SUDDENLY REALIZED I WASN'T IN FULL CONTROL OF THE VEHICLE. WITH THE SHARP CURVE QUICKLY APPROACHING I STOMPED THE BRAKE AND BROUGHT THE VAN TO A STOP. I PUT THE VAN IN PARK AT THE BOTTOM OF THE HILL AND TRIED UNDERSTAND WHAT WAS GOING ON. I PUT THE VAN BACK IN DRIVE, FELT IT GO INTO GEAR BUT WHEN I TRIED TO ACCELERATE NOTHING HAPPENED. PUT IN IT REVERSE, FELT IT GO INTO GEAR AND IT STARTED TO GO BACKWARDS A LITTLE HERKY JERKY BUT WHEN I PRESSED THE ACCELERATOR NOTHING HAPPENED. I HAD TO PUT IT BACK IN PARK, TURN IT OFF AND THEN RESTART IT BEFORE IT I COULD DRIVE IT BACK UP TO MY HOUSE. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING. TURNS OUT IT WAS THE DAY AFTER THE DEALER RECEIVED NOTICE OF THE RECALL. I WAS TOLD MY VIN NUMBER FELL UNDER THE RECALL, MY PCM NEEDED NEW SOFTWARE AND THEY COULDN'T DO ANYTHING UNTIL CHRYSLER PROVIDED THE FIX WHICH WASN'T EXPECTED UNTIL APRIL AND THEY COULDN'T EVEN SELL THE ONES ON THE LOT. CALL CHRYSLER! I HAVE CALLED CHRYSLER ALMOST EVERYDAY FOR THE LAST 2 WEEKS AND ALL I GET IS A "SORRY BUT I CAN'T DO ANYTHING, WAITING TO HEAR FROM THE REGIONAL SUPERVISOR". I LIVE IN ATLANTA AND IF THAT HAPPENED ON I-285 (5-6 LANES) YOU WOULD BE ROADKILL! THERE IS ABSOLUTELY NO WAY IN HELL YOU COULD STOP THE CAR, PUT IT IN PARK, STOP THE ENGINE AND THEN RESTART SAFELY. AT THIS POINT IT'S A $32K ROLLING DEATH TRAP THAT CHRYSLER WON'T/CAN'T DEAL WITH... 100% UNSAFE FOR MY WIFE AND 3 KIDS!

Mileage: 750

I PURCHASED MY 2017 CHRYSLER PACIFICA TOURING L ON 7/22/2017, EVERYTHING WAS GOING GREAT UNTIL MID AUGUST. MY UCONNECT RADIO KEPT FREEZING, THE ENGINE TICKED (STOPPED ITSELF WITHIN A FEW WEEKS), THE TAILGATE GOT STUCK HALF WAY A FEW TIMES TRYING TO AUTOMATICALLY CLOSE. IT'S JUST STOP MIDWAY AND I'LL HAVE TO MANUALLY PUSH IT SHUT CLOSE. WITHIN LATER MONTHS (BEGINNING AROUND OCTOBER) MY BEGAN TO JERK BACK EVERY SO OFTEN (ABOUT TWICE A WEEK) WHILE DRIVING. IT'S HAPPENED AT BOTH HIGH AND LOW SPEEDS SO I'M NOT SURE WHAT THE PROBLEM IS. I'VE TOOK IT TO THE DEALERSHIP SERVICE CENTER MULTIPLE TIMES BUT THEY DON'T HAVE A SOLUTION OR 'FIX' FOR THE PROBLEM. SINCE THEY DON'T HAVE A SOLUTION THEY WON'T DO ANYTHING ABOUT IT. RECENT MONTH (DECEMBER/JANUARY) THE JERKING IS GETTING WORSE. IT'S BEGINNING TO JERK ALMOST EVERYDAY, SOMETIMES MORE THAN THREE TIMES A DAY! I'VE BEEN CONTINUING TO PAY MY LEASE FOR A CAR I'M TERRIFIED OF DRIVING. I'VE READ SO MANY HORROR STORIES OF PEOPLE PACIFICA'S STALLING WHILE ON THE FREEWAY. I REFUSE TO HAVE MY FAMILY RIDE IN WHAT SUPPOSE TO BE A SAFE VEHICLE. I TOOK THE VEHICLE IN FOR REPAIR LAST WEEK FOR THE ENGINE STALLING AND THEY STILL DON'T HAVE A RESOLUTION TO THE FIX. THE DAY AFTER I PICKED UP MY VEHICLE, WHILE DRIVING HOME THAT NIGHT IT JERKED BACK WHILE GOING DOWN A CITY MAIN STREET. A FEW MINUTES LATER IT GAVE ME THIS MESSAGE ON THE DASH (IMAGE ATTACHED)

Mileage: 1,120

BACK IN NOVEMBER 2017, MY FAMILY AND I WERE DRIVING 70MPH ON THE FREEWAY AND THE CAR'S DASHBOARD LIGHT ALL TURNED ON AND STARTED BLINKING. THE CAR LOST POWER FORCING ME TO QUICKLY PULL OVER AND AVOIDED ANOTHER CAR FROM COLLIDING. THE SERVICE LIGHTS TURNED ON. I TURNED OF THE IGNITION AND TURNED IT BACK ON. I TOOK THE CAR TO THE DEALERSHIP THE FOLLOWING DAY. THEY RAN A DIAGNOSTIC TEST BUT COULD NOT PULL ANY CODES OF THE INCIDENT. I SAW THE RECALL ANNOUNCED A COUPLE OF DAYS AGO. I CONTACTED CHRYSLER AND WAS INFORMED THAT THE FIX FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL 2ND QUARTER OF 2018. I DO NOT FEEL SAFE DRIVING THIS CAR, ESPECIALLY WITH MY KIDS ON BOARD. WE PURCHASED THIS CAR FOR ITS SAFETY RATING, NOW WE ARE DRIVING A DEATH TRAP.

Mileage: 5,000

I WAS DRIVING IN MY RESIDENTIAL NEIGHBORHOOD, I HAD SLOWED DOWN AT A CORNER TO LET A CHILD ON A BIKE PASS ME BY. WHEN THE CHILD PASSED ME, I PUT MY FOOT ON THE GAS AND THE CAR MOVED AND THEN STOPPED - EVERYTHING SHUT OFF, THE LIGHTS, THE ENGINE, EVERYTHING. I AM NOT SURE WHAT HAPPENED NEXT- PEOPLE BEHIND ME WERE HONKING LIKE CRAZY AND I IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT TO DO NEXT. I PUT THE CAR IN PARK AND PUSHED THE START/STOP BUTTON AND CAR STARTED AGAIN. THERE WAS AN ERROR MESSAGE ON THE DASHBOARD (THE A WITH AN ARROW AND EXCLAMATION POINT), I DROVE STRAIGHT TO THE DEALERSHIP AND LEFT THE CAR WITH THEM. THE CONSUMER STATED THE UCONNECT STOPPED WORKING AS WELL AS THE AIRBAG. *JS *JS

Mileage: 12,500

HESITATION THEN LURCHING WHEN INITIATING ACCELERATION AT LOW SPEEDS. LOUD CRANKING/SCRAPING NOISE WHEN RELEASING ACCELERATOR AT SPEEDS GREATER THAN 40MPH. TRANSMISSION WAS REPLACED BY DEALERSHIP FOR "BURNT FLUID" TWICE, BUT PROBLEM REMAINS. VEHICLE'S TACHOMETER AT TIMES SHOWS RPMS GOING UP TO 6000 WHEN DECELERATING.

Mileage: 12,000

WHILE WAITING AT A RED LIGHT MY AUTO STOP/START SYSTEM AUTOMATICALLY ACTIVATED AS USUAL. HOWEVER, THIS TIME WHEN THE LIGHT TURNED GREEN THE ENGINE DID NOT AUTOMATICALLY START. INSTEAD, THE VEHICLE STALLED. THE CAR WAS IN DRIVE AND MY FOOT WAS ON THE BRAKE PEDAL. A WARNING CHIME ALERTED ME TO THE PROBLEM. ALSO, A MESSAGE INSTRUCTED ME TO TURN THE CAR OFF AND THE PUT IT INTO PARK AND RESTART IT. AFTER TURNING THE CAR OFF AND THEN ON THE CAR MOVED.

Mileage: 4,476

2017 CHRYSLER PACIFICA RECALL MY CAR STALLS UPON SLOWING DOWN OR STOPPING. IT ALSO FLUTTERS, LIKE IT IS TRYING NOT TO STALL WHILE DRIVING. THE DEALERSHIP CLAIMS THEY CANNOT DUPLICATE THE PROBLEM, HOWEVER THERE IS ALSO AN OPEN RECALL FOR THE SAME ISSUE ON MY CAR AND VIN # BUT THEY ARE TELLING ME THEY DO NOT HAVE THE REMEDY YET. IF YOU DO NOT HAVE THE REMEDY YET, THE CAR SHOULD NOT BE RETURNED TO ME FOR CLEAR UNSAFE REASONS AND A LENDER CAR SHOULD BE GIVEN UNTIL THE RECALL CAN BE FIXED. CORPORATE CHRYSLER HAS ALSO YET TO ANNOUNCE WHEN THE NEW SOFTWARE UPDATE WILL BE READILY AVAILABLE, CAUSING MY DEALERSHIP TOWN AND COUNTRY IN LEVITTOWN TO NOT HAVE ANY ANSWERS FOR ME. I SHOULD NOT BE GIVEN BACK A CAR THAT IS UNSAFE, THAT CAN STALL AND CAUSE AN ACCIDENT WITH MY CHILDREN IN THE CAR. IT SHOULD BE KEPT UNTIL FIXED AND ANSWERS SHOULD BE GIVEN.

Mileage: 12,247

FOR THE PAST YEAR THE CAR JERKS FORWARD AND STALLS WHILE DRIVING. ESPECIALLY AFTER GOING FROM A STOP. SOMETIMES IT IS SO BAD, YOU VIOLENTLY JERK FORWARD. HAVE BROUGHTEN TO DEALER TWICE FOR THIS. ONCE THEY DID A SOFTWARD UPDATE, THAT DID NOT HELP. SECOND TIME THEY SAID IT WAS NORMAL

Mileage: 8,000

VEHICLE STALLED ON FREEWAY, GRADUAL LOST OF POWER AND CAME TO A STOP. TRIED TO INCH VEHICLE TO THE SIDE SHOULDER TO AVOID TRAFFIC. CALLED ASSIST AND WAS ABLE TO RE-START VAN AFTER A FEW TIMES TRYING THE PUSH START BUTTON. DROVE STRAIGHT TO DEALER BUT THEY GAVE NO EXPLANATION. BOUGHT VEHICLE LESS THAN 30 DAYS BEFORE INCIDENT OCCURRED.

Mileage: 800

VEHICLE ENGINE AND ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING 35 MPH IN TRAFFIC. TOTAL LOOKS OF POWER STEERING ALSO OCCURRED. OUR FAMILY WITH SMALL CHILDREN ALSO WERE IN THE CAR. THIS COULD HAVE BEEN MUCH WORSE IF IT OCCURRED AT HIGHWAY SPEEDS ON A BUSIER ROAD. ONCE STOPPED THE DASH ALERTED US TO SHIFT TO PARK TO RESTART VEHICLE. WE DID BUT CAR WOULD NOT START. NO ATTEMPT TO TURN OVER AT ALL. PUT FLASHERS ON AND PARTS OF DASH, UCONNECT SCREEN AND INTERIOR LIGHTS FLASHED ALSO. CAR HAS 10,000 MILES ONLY AND HAS BEEN RELATIVELY TROUBLE FREE TO THIS POINT. I SEE MANY LIKE COMPLAINTS ON THIS WEBSITE AND IN ONLINE FORUMS. TO DATE IT SEEMS READING FEEDBACK FROM OTHERS AFFECTED, EVEN AFTER MULTIPLE OCCURRENCES AND TRIPS TO THE DEALERSHIP, CHRYSLER HAS NOT IDENTIFIED A ROOT CAUSE OR BEEN ABLE TO PERMANENTLY RESOLVE THE ISSUE. THIS IS A HUGE SAFETY ISSUE AND WE WILL NOT DRIVE THIS CAR AGAIN WITHOUT A DEFINITE RESOLUTION.

Mileage: 11,000

VEHICLE PURCHASED IN DECEMBER 2016 FOR $44,000 FROM SAFFORD OF FREDERICKSBURG. ON OCTOBER 14, 2017, I WAS DRIVING WITH MY WIFE, THREE CHILDREN AND MOTHER-IN-LAW AND EXPERIENCED A LOUD MALFUNCTION THAT RENDERED THE CAR INOPERABLE. LUCKILY WE WERE NOT ON THE HIGHWAY AT THE TIME AND THE VEHICLE WAS EVENTUALLY TOWED TO SAFFORD OF FREDERICKSBURG, VIRGINIA FOR REPAIRS. THE RIGHT FRONT AXEL HAD RUPTURED (TOTAL MILES ON THE CAR WERE 8,311 AT THAT TIME). THE SERVICE AGENT (JIM BOGAN) NOTED THAT THIS HAD BEEN FLAGGED ON OTHER OCCASIONS AS IDENTIFIED ISSUES AT OTHER SERVICE DEPARTMENT REQUIRING THE NEXT "GENERATION" OF AXEL ASSEMBLY PARTS FOR THE REPAIR. SHORTLY AFTER RECEIVING THE VEHICLE, WE RETURNED TO THE SAME DEALERSHIP TO ADDRESS A LOUD GIRDING NOISE ALSO ASSOCIATED WITH THE RIGHT FRONT AXEL. IN EARLY DECEMBER, 2017 WE HAD THE VEHICLE TOWED ONCE AGAIN TO SAFFORD OF FREDERICKSBURG WHERE THEY AGAIN HAD TO REPAIR THE RIGHT FROM AXEL. INTERMITTENTLY AND OVER THE PAST YEAR WHILE THESE ISSUES WERE OCCURRING, WE CONTINUED TO EXPERIENCE ELECTRONIC ISSUES WITH THE SLIDING DOORS AND REAR LIFT HATCH AS WELL. THE UCONNECT ENTERTAINMENT SYSTEM WILL ALSO MALFUNCTION FROM TIME TO TIME. SEVERAL SOFTWARE UPDATES HAVE BEEN INITIATED, ADDRESSING WINDOW AND TRANSMISSION CONCERNS ACCORDING TO THE DEALERSHIP'S SERVICE DEPARTMENT. YET, THE VEHICLE DOES NOT FUNCTION PROPERLY, WHERE IDLE AND TRANSMISSION FUNCTIONING OFTEN APPEARS COMPROMISED (ROUGH IDLE, ROUGH SHIFTING, SUDDEN RPM INCREASES AND ACCELERATION BURSTS WHEN SHIFTING FROM REVERSE TO DRIVE). I FEAR THIS CAR IS NOT SAFE FOR MY WIFE AND THREE YOUNG CHILDREN.

Mileage: 8,311

VEHICLE SHUTS OFF WHILE DRIVING AND CANNOT BE RESTARTED UNTIL IT COMES TO A COMPLETE STOP. VEHICLE HAS STOPPED RUNNING WHILE SLOWING DOWN FOR A LIGHT, IT HAS STOPPED AFTER GETTING OFF EXPRESSWAY AND WHILE DRIVING THROUGH A PARKING LOT. IN THE LAST TWO MONTHS IT HAS STALLED AT LEAST 10 TIMES.

Mileage: 16,541

ZF 9 SPEED TRANSMISSION SUDDENLY DISENGAGES AT SLOW SPEEDS PASSENGER SLIDING DOOR SLOW AND ROUGH WHEN OPENING.

Mileage: 11,500

TRANSMISSION WILL LOCKOUT NORMAL OPERATION AND BLINK "N" ON BOTH INSTRUMENT CLUSTER AND GEAR SHIFT KNOB. WHEN FAILED, THE VEHICLE WILL NOT OPERATE IN EITHER REVERSE OR DRIVE AND IT APPEARS TO HOLD IN PARK. VEHICLE THEN NEEDS TO BE SHUTOFF AND RESTARTED, SOMETIMES MULTIPLE TIMES, BEFORE THE VEHICLE CAN MOVE AGAIN. MY WIFE REPORTED A VERY ROUGH GEAR ENGAGEMENT THAT FELT LIKE SHE WAS REAR ENDED BUT IT APPEARS TO HAVE BEEN A VIOLENT GEAR CHANGE. I TOOK CAR FOR A TEST DRIVE AND PULLED OUT OF MY DRIVEWAY IN REVERSE, PULLED INTO THE STREET, STOPPED, CHANGED TO DRIVE AND EXPERIENCED THE LOCKOUT WITH A SCREEN SAYING "SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK". AT THIS POINT I WAS STUCK WITH MY VEHICLE BLOCKING THE ENTIRE STREET AND I COULD NOT USE DRIVE, REVERSE OR PUT THE CAR IN NEUTRAL TO PUSH IT. IF FELT LIKE IT WAS IN PARK. I TRIED TO SHUTDOWN AND RESTART THE VEHICLE TO GET IT MOVING BUT IT TOOK ABOUT 4 ATTEMPTS BEFORE I COULD GET IT INTO DRIVE AND OUT OF THE WAY. WE TOOK CAR TO DEALER AND THEY REBUILT TRANSMISSION VALVE BODY. A FEW MONTHS LATER THE PROBLEM CAME BACK. I HAD TO TOW THE VEHICLE TO THE DEALER AS I WAS AFRAID OF GETTING STRANDED. THEY PULLED 5 TROUBLE CODES AND TRY AGAIN. I HAVE PICTURE OF THE DASH AND I HAVE A BRIEF VIDEO OF THE FAILURE IN MY DRIVEWAY.

Mileage: 6,749

VAN STALLS WHILE DRIVING. THIS HAS HAPPENED MORE THAN ONCE. DEALER COULD FIND NO CODES AS TO WHY THIS IS HAPPENING. VERY DANGEROUS WHEN IT HAPPENED AT HWY SPEEDS.

Mileage: 10,000

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER. THE CONTACT MANAGED TO DRIVE TO A FRIEND'S RESIDENCE AND CALLED SAHARA CHRYSLER IN LAS VEGAS, NV (702-479-2121). THE CONTACT WAS ADVISED TO PROCEED TO THE SHOP. THE VEHICLE SHUT DOWN EN ROUTE AND WAS TOWED TO THE DEALER. IN ADDITION, THE OIL PRESSURE INDICATOR ILLUMINATED. THE TECHNICIAN DIAGNOSED AND REPAIRED THE SERPENTINE BELT, THE PRETENSIONER BELT, AND THE SPLASH SHIELD. THE TECHNICIAN STATED THAT THE OIL PUMP PRESSURE BECAME STUCK AND CAUSED THE ENGINE TO GO INTO LIMP MODE FOR SAFETY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 30 MILES OF DRIVING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS SHUT OFF. THE CONTACT CALLED AAA ROADSIDE SERVICE AND THE VEHICLE WAS TOWED TO FALLS CHRYSLER, JEEP, DODGE IN CUYAHOGA FALLS, OH (330-923-3041). THE DEALER DIAGNOSED THAT OIL LEAKED FROM THE LEFT VALVE COVER TO THE ALTERNATOR, SERPENTINE BELT, AND THE CYLINDER HEAD COVER. THE VEHICLE WAS REPAIRED AND WAS SUCCESSFULLY TEST DRIVEN BY THE TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND OFFERED A REBATE. THE CONTACT DECLINED THE REBATE. THE FAILURE MILEAGE WAS 2,879.

Mileage: 2,879

VEHICLE SHUT OFF WHILE DRIVING DOWN THE ROAD. HAPPENED TWICE SINCE OWNING THE VEHICLE 7/15/17 & 9/9/17. VEHICLE DASHBOARD SAID "STOP AND SHIFT TO PARK". WE TOOK TO DEALERSHIP AND THEY SAID THEY COULDN'T REPLICATE PROGRAM.

Mileage: 500

I WAS DRIVING IN A NEIGHBORHOOD AREA APPROACHING MY COMMUNITY SERVICE EVENT AT A BOYS AND GIRLS CLUB. SEARCHING FOR STREET PARKING, I WAS ABOUT TO SLOW DOWN RELEASING MY ACCELERATOR PEDAL AND SUDDENLY THE CAR STALLS. I SAFELY STEER TO THE RIGHT AND MAKE A STOP IN ATTEMPT TO MOVE OUT OF THE WAY IN A BUSY STREET. THE SCREEN ON MY CAR INSTRUCTS ME TO PUT MY GEAR BACK TO PARK IN ORDER TO CONTINUE, I SHIFT IT TO PARK AS IT SAYS ON THE SCREEN AND THE SCREEN INSTRUCTION REMAINS THE SAME. THE START BUTTON LIGHT IS INDICATING THAT MY CAR IS STILL ON SO I SHIFT MY GEAR TO DRIVE AND STEPPED ON MY ACCELERATOR PEDAL. THE ENGINE REVS, BUT IT DOES NOT MOVE. I PUT MY GEAR BACK TO PARK AND PUSHED THE BUTTON TO TURN THE ENGINE OFF. THEN I PUSH THE START BUTTON AGAIN TO TURN IT BACK ON. THIS TIME I SHIFT IT TO DRIVE AND I AM FINALLY ABLE TO DRIVE FORWARD. I WAS STUCK IN THE STALLED POSITION FOR A FEW MINUTES IN A PANIC TRYING TO FIGURE OUT WHAT WAS GOING ON. IMAGINE IF THIS HAPPENED ON A FREEWAY OR A VERY BUSY MAJOR STREET. IT WOULD BE VERY DANGEROUS TO ME AND MY FAMILY AS WELL AS OTHER DRIVERS AROUND. I DEMAND A SAFETY RECALL FOR THE SAFETY OF MY FAMILY AND OTHERS. *BF UPDATED 8/16/18*JB

Mileage: 38,500

I WAS DRIVING ON THE HIGHWAY WITH CONGESTED TRAFFIC AT AROUND 10MPH. WITHOUT ANY PRIOR ALERT, THE ENGINE SHUT OFF BY ITSELF AND THE VEHICLE LOST ITS POWER. I HAD TO TURN THE TRANSMISSION TO P FROM D AND RESTART THE VEHICLE.

Mileage: 2,200

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT PLACED THE VEHICLE IN THE DRIVE POSITION. THE VEHICLE DISPLAYED AS IF IT WERE IN DRIVE MODE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REVERSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED OCCASIONALLY NO MATTER THE SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 19,555.

Mileage: 19,555

WE PURCHASED THE VEHICLE AT A LOCAL DEALERSHIP IN JULY 2017. IN AUGUST, VEHICLE LOST POWER STEERING COMMUNICATION UNEXPECTEDLY. DEALERSHIP WAS ABLE TO RESTORE POWER STEERING, HOWEVER, THEY WERE NOT ENTIRELY SURE OF THE CAUSE. IN OCTOBER, THE VEHICLE LOST ELECTRICAL COMMUNICATION AND WAS STUCK ON A BUSY HIGHWAY OFF-RAMP AFTER STOPPING AT A STOP LIGHT. WE WERE UNABLE TO MOVE THE CAR FOR 30 MINUTES. DEALERSHIP UNABLE TO DETERMINE THE CAUSE AND ADVISED US THAT THE CAR COMPANY SAID THEY NEEDED TO GIVE US THE CAR BACK. THE CAR HAS BEEN IN THE SHOP FOR A TOTAL 22 OF DAYS AND NOTHING WAS FIXED THE SECOND TIME TO PREVENT THIS FROM HAPPENING AGAIN.

Mileage: 2,727

WITH ONLY 7300 MILES ON THE ODOMETER, AS OF THIS WRITING 11-21-17, MY PACIFICA HAS FAILED TO START ON 4 SEPARATE OCCASSIONS. WITH EACH EVENT, ALL THE WARNING LIGHTS ON THE MAIN AND RADIO DASH LIT UP AND FLASHED ON AND OFF. ALSO, THE WIPER BLADES CAME ON AND STAYED ON, NOT BEING ABLE TO SHUT OFF WITH THE DESIGNATED SWITCH. AS WELL, NUMEROUS "WARNING WINDOWS" POPPED UP ON THE CENTER DASH INFO SCREEN...SERVICE ELECTRONIC STABILITY, PARK BRAKE UNAVAILABLE, BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED, SERVICE TIRE PRESSURE SYSTEM, PARK SENSE UNAVAILABLE, SERVICE AIR BAG SYSTEM, WARNING BELLS CONSTANTLY CHIMING, ENTIRE DASH GOES COMPLETELY DARK AND RADIO TURNS OFF AND ON BY ITSELF. THE LAST ATTEMPT TO START, 11-20-17, AFTER NUMEROUS TIMES IN AN HOURS TIME, THE ENGINE DID START ONLY TO SHUT DOWN ALMOST IMMEDIATELY. THE VEHICLE HAS BEEN TOWED TO MY LOCAL CHRYSLER DEALERSHIP TWICE NOW AND IS STILL THERE AS OF THIS WRITING. ON THE FIRST EVENT WHEN TOWED IN, I WAS TOLD THAT A SERVICE WRITER ALSO COULD NOT ATTEMPT TO START THE VEHICLE, BUT WHEN THE SERVICE TECH TRIED, IT DID START. I WAS TOLD TO COME PICK UP MY VEHICLE THAT THERE WERE NO ERROR CODES FOUND AND MY VEHICLE WAS OPERATING NORMALLY. I REALLY DREAD THE DAY WHEN MY PACIFICA DIES WHILE DRIVING, AS THAT APPARANTLY HAS HAPPENED TO MANY DOZENS OF OTHER 2017 PACIFICAS ALREADY, PLACING THE OCCUPANTS IN EXTREME DANGER. I JUST READ AN ARTICLE IN THE NEW YORK TIMES WITH REGARDS TO THIS DANGEROUS ISSUE AND I NEAR THE POINT OF DEMANDING THAT CHRYSLER BUY BACK MY VEHICLE. I DO HAVE MULTIPLE VIDEOS TAKEN ON MY CELL PHONE BUT DO NOT HAVE THE ABILITY TO UPLOAD THEM JUST YET.

Mileage: 7,300

WHILE STOPPED AT A TRAFFIC LIGHT, THE ESS FEATURE OF THE VEHICLE TYPICALLY STOPS THE ENGINE TO REDUCE CO2 EMISSIONS AND SUPPOSEDLY SAVE ON GAS. AS SOON AS I RELEASE THE BRAKES, THE ENGINE RE-STARTS AND OFF I GO. HOWEVER, IN THIS INSTANCE, AFTER I LET GO OF THE BRAKES, THE VEHICLE BEGAN ROLLING BACKWARDS, WHICH CAUSED ME TO STEP ON THE BRAKES RIGHT AWAY OR I WOULD HAVE HIT THE CAR BEHIND ME. I LET GO OF THE BRAKES AGAIN, THEN THE ENGINE RESTARTED AS USUAL. THIS IS VERY CONCERNING AND A POTENTIAL SAFETY ISSUE.

Mileage: 2,100

AFTER SITTING AT A RED LIGHT I ATTEMPTED TO DRIVE FORWARD WHEN THE LIGHT CHANGED AND THE CAR WOULD NOT MOVE AND I GOT A MESSAGE ON THE DRIVERS CONSOLE THAT SAID "SHIFT TO P TO DRIVE" I ATTEMPTED TO SHIFT BUT THE KNOB WOULDN'T TURN AND SO I HAD TO TURN THE CAR OFF,SHIFT TO PARK THEN TURN THE CAR BACK ON AND THEN SHIFT BACK INTO DRIVE TO MOVE FORWARD. THIS HAS HAPPENED TWICE NOW WITHIN THE SPAN OF 3 DAYS. THE CAR HAS ROUGHLY 4.5K MILES ON IT...UPDATED 11/14/17 *BF UPDATED 11/16/2017*JS

Mileage: 4,500

MY WIFE WAS DRIVING HOME FROM WORK AND SLOWING DOWN TO APPROACH A RED LIGHT. AS SHE WAS SLOWING, THE VEHICLE EXPERIENCED TOTAL SYSTEMS FAILURE. THE TOUCH SCREEN DISPLAY BECAME SCRAMBLED, STEERING WAS UNRESPONSIVE AND THE VEHICLE SLOWED TO A STOP. MY WIFE WAS UNABLE TO ACCELERATE, SHIFT GEARS OR TURN THE VEHICLE OFF. THREE POLICE OFFICERS PUSHED THE VAN INTO A NEARBY PARKING LOT. DURING THIS TIME NO ONE WAS ABLE TO TURN THE VEHICLE OFF OR SHIFT GEARS. FINALLY, THE CAR ESSENTIALLY REBOOTED ITSELF AND ALL SYSTEMS SEEMED TO RETURN TO NORMAL. THE CAR WAS TOWED TO THE DEALERSHIP ON 10-27-17, 12 DAYS AFTER PURCHASE WITH APPROXIMATELY 400 MILES. THE CAR HAS BEEN AT THE DEALERSHIP FOR 6 DAYS NOW AND NO PROBLEMS HAVE BEEN FOUND. THEY HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM AND NO ERROR CODES WERE FOUND. THIS MEANS THE CAR HAS NOW BEEN IN THE SHOP FOR 1/3 OF THE TIME THAT HAS PASSED SINCE WE FIRST DROVE OFF THE LOT. THIS FAILURE IS DISTURBINGLY SIMILAR TO NUMEROUS OTHER COMPLAINTS THAT HAVE BEEN FILED. THANK GOODNESS MY WIFE WAS SLOWING DOWN WHEN THIS HAPPENED OR IT COULD HAVE CAUSED A SERIOUS ACCIDENT AND EVEN DEATH. I REFUSE TO ALLOW MY WIFE OR CHILDREN BACK IN THIS VEHICLE WITH SOMETHING SO CATASTROPHIC HAPPENING AFTER SO FEW MILES. I HAVE OPENED A CASE WITH CHRYSLER AND WAITING FOR THEM TO GET BACK TO ME. I HOPE A FORMAL INVESTIGATION IS STARTED SOON AND CHRYSLER ACKNOWLEDGES THE ISSUE TO PROTECT THE SAFETY OF EVERYONE.

Mileage: 400

AS I WAS DRIVING THE VEHICLE SOMETIMES GOES LIKE IT WAS IN NEUTRAL THEN THE GEAR KICKS IN IT FEELS LIKE IF SOMEONE REAR ENDED YOU I HAVE TAKEN IT TO DEALER BUT NO FIX YET

Mileage: 7,000

VAN WAS IN DRIVE, BUT STOPPED AT AN INTERSECTION ON A CITY STREET WAITING TO TURN LEFT. WHEN LIGHT CHANGED I ATTEMPTED TO ACCELERATE AND ENGINE DID NOT ENGAGE. BLUE LIGHT ON GEAR INDICATOR STARTED FLASHING. I WAS ABLE TO PUT CAR IN PARK THEN SHIFT INTO DRIVE AGAIN, BUT THERE WAS LAG WHEN ACCELERATING. I DROVE OUT OF INTERSECTION AND INTO PARKING LOT. SHUT OFF CAR THEN RESTARTED AND DROVE IT DIRECTLY TO DEALER. STILL WAITING FOR PROBLEM TO BE ASSESSED. CHECK ENGINE LIGHT HAD COME ON ONE DAY PRIOR TO THIS INCIDENT. ..UPDATED 11/08/17 *BF UPDATED 11/13/2017*JS

Mileage: 12,990

WHILE DRIVING, THE ENGINE STOPS AND THE DASHBOARD AND SHIFTER LIGHTS START BLINKING. THE MESSAGE "VEHICLE MUST BE IN PARK TO SHIFT GEARS" DISPLAYS ON THE DASHBOARD. THIS IS INCREDIBLY DANGEROUS AND HAS HAPPENED 3 TIMES NOW. OUR FAMILY WAS ALMOST STRUCK BY ONCOMING TRAFFIC. UPDATED 11/9/2017*JS

Mileage: 5,950

WHILE DRIVING DOWN THE ROAD MY VEHICLE EXPERIENCED COMPLETE LOSS OF POWER. I HAD TO MANUALLY STEER IT TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES IT RESTARTED AND RAN FINE. THIS HAPPENED RIGHT AT 6000 MILES AND AGAIN AT 6973 MILES, SAME SCENARIO WITH BOTH. THE DOORS AND RADIO IS ALSO ACTING ODD. I BELEIVE THERE IS SOME SORT OF ELECTRICAL ISSUE. BOTH TIMES BEFORE THE VEHICLE POWERED DOWN I WAS GOING 70 +MILES AN HOUR, HEAT CAME ALL THE WAY ON AND POWER SHUT DOWN. MY STAR # IS 1728582. CHRYSLER TOLD ME MAYBE I WAS DRIVING TO FAST???? VEHICLE US ONLY 3 MONTHS OLD. DEALERSHIP CONFIRMED THEY HAD ANOTHER PACIFICA IN THE SHOP FOR THE SAME REASON...UPDATED 11/07/17 *BF UPDATED 11/09/2017*JS

Mileage: 6,000

SUDDEN ENGINE FAILURE AND POWER LOSS WHILE DRIVING. ERROR MESSAGES DISPLAYED ON DASH INDICATING FAILURE OF ELECTRONIC STABILITY CONTROL AND TRANSMISSION, ALONG WITH CHECK ENGINE LIGHT. THIS ISSUE STARTED INTERMITTENTLY, BUT BECAME SO SEVERE THAT IT WOULD HAPPEN MULTIPLE TIMES IN A SHORT <10 MILE TRIP. TO RECOVER, THE CAR MUST BE STOPPED, TURNED OFF, AND THEN RESTARTED....UPDATED 11/03/17 *BF. UPDATED 11/9/2017*JS

Mileage: 7,400

THE FOLLOWING ISSUE HAS HAPPENED TWICE TO MY WIFE WHILE DRIVING OUR NEW CHRYSLER PACIFICA 2017 LIMITED. SHE WAS AT A BUSY HIGHWAY INTERSECTION WAITING FOR HER LIGHT TO TURN GREEN AND STARTED TO GO THEN THE ENGINE SHUT OFF WHILE HALF WAY IN THE INTERSECTION. THE SCREEN STATED THAT CAR MUST BE IN PARK TO PUT IT IN DRIVE. SHE HAD TO PUT THE VEHICLE IN PARK WHILE IN THE INTERSECTION AND THEN PUSH THE BUTTON TO START THE VEHICLE BACK UP. EACH TIME THIS HAS HAPPENED WHEN STARTING THE VEHICLE BACK UP IT HAS A ROUGH IDLE FOR ABOUT 30 SECONDS AND THEN EVERYTHING IS FUNCTIONAL AGAIN. WE TOOK THE VEHICLE INTO THE SHOP THE NEXT DAY, TOLD THE TECHNICIAN WHAT HAD HAPPENED WHO IN TURN HOOKED THE CAR UP TO THE COMPUTER. THEY CHECKED THE CAR AND IT DIDN'T HAVE ANY CODES ON IT, AS IF NOTHING HAPPENED. NO SOFTWARE UPDATES WERE NEEDED ON THE CAR AS WELL THAT COULD POTENTIAL FIX THIS ISSUE. AFTER THE SECOND TIME THIS OCCURRED THE DEALERSHIP INSTALLED A "BLACK BOX" TO CAPTURE THE ISSUE IF IT OCCURRED AGAIN, HOWEVER DURING THE WEEK WE HAD IT ON THE VEHICLE IT DIDN'T HAPPEN AGAIN. SINCE THIS TIME OUR VEHICLE HAS BEEN IN THE SHOP NUMEROUS TIMES FOR THE TRANSMISSION. WE HAVE HAD 2-3 COMPUTER UPGRADES WHICH WAS SUPPOSED TO SOLVE THE TRANSMISSION ISSUES HOWEVER THERE ARE STILL TIMES WHERE THE CAR JERKS WHEN WE ACCELERATE. WE DO NOT FEEL SAFE WITH THIS VEHICLE AND HAVE DONE SOME RESEARCH. THERE ARE QUITE A LOT OF PEOPLE EXPERIENCING THE EXACT SAME PROBLEM. CHRYSLER NEEDS TO ADDRESS THIS ISSUE BEFORE A FATAL ACCIDENT OCCURS.

Mileage: 15,000

9/16/17 WHILE DRIVING, THE UCONNECT SYSTEM AND INSTRUMENT PANEL SHUT OFF AND RESET AND THE PASSENGER WINDOW LOWERED. THE VEHICLE CONTINUED TO DRIVE NORMALLY. 9/20/17 WHILE DRIVING THE UCONNECT SYSTEM AND INSTRUMENT PANEL SHUT OFF AND RESET AND THE CAR SWITCHED FROM DRIVE TO PARK. I WAS IN SLOW TRAFFIC ON A TOWN STREET AND WAS ABLE TO SWITCH BACK TO DRIVE QUICKLY. UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS

Mileage: 9,400

9/21/16 7 DAYS AFTER PURCHASE 822 MILES DRIVEN VEHICLE AT REST IN DRIVEWAY DISPLAYS SERVICE SHIFTER AND REQUIRES NEW SHIFTER INSTALLED BEFORE DRIVEABLE. 10/11/16 1717 MILES DRIVEN VEHICLE WILL NOT START AT REST. AFTER 15 MINUTES IT FINALLY STARTS SOUNDS LIKE A LAWNMOWER AND VEHICLE SHAKING STARTS. 2/28/17 15428 MILES DRIVEN VEHICLE IN MOTION ON I-80 TRAVELING IN HEAVY RAIN WHEN WINDSHIELD WIPERS FREEZE FOR SEVERAL MINUTES. I HAD MY CHILDREN IN THE VEHICLE AND WE CAME 6 INCHES AWAY FROM BEING HIT BY A SEMI AS WE TRIED TO NAVIGATE TO THE SIDE OF THE ROAD WITH ZERO VISIBILITY. CAR HAD TO BE RESTARTED FOR WIPERS TO ENGAGE. 3/1/17 15559 MILES DRIVEN VEHICLE IN MOTION CROSSING A STREET WITH 45 MPH SPEED LIMIT AND VEHICLE DIES LEAVING ME STALLED IN THE MIDDLE OF TRAFFIC. CHRYSLER TOWS TO LOCAL DEALER AND REPLACES 1 SPARK PLUG, 1 IGNITION COIL, 6 GASKETS ACCORDING TO SERVICE REPORT. VEHICLE CONTINUES TO SHAKE AT IDLE. 9/8/17 30000 MILES DRIVEN WHEN I PRESS ACCELERATOR FROM STOPPED POSITION, VEHICLE DOES NOT MOVE. I PRESS HARDER AND VEHICLE MAKES A CLUNK THEN SURGES FROM 0 TO 53 MPH AND THE BRAKE IS FIRM AND I HAVE TROUBLE SLOWING DOWN. WITHIN 15 MINUTES WHILE VEHICLE IS IN MOTION AT 48 MPH ENGINE DIES AND VEHICLE STOPS BLOCKING TRAFFIC BOTH WAYS IN AN INTERSECTION WHERE TRAFFIC TRAVELS AT 45-50 MPH. MESSAGE ON DASH SAYS "SHIFT TO PARK" BUT BRAKE IS HARD AND SHIFT KNOB WILL NOT TURN TO P. USING PUSH BUTTON START I AM ABLE TO RESTART THE VEHICLE WHILE IN DRIVE AND PROCEED TO DEALER WHERE THE CHRYSLER SERVICE TEAM TELLS ME THAT I WILL HAVE TO CONTINUE DRIVING THE VEHICLE UNTIL IT HAPPENS AGAIN BECAUSE THEY CANNOT FIX IT UNLESS THEY SEE IT HAPPEN. THIS IS THE THIRD TIME MY LIFE HAS BEEN RISKED AND THEY AREN'T FIXING THE ISSUE. I HAVE HAD 5 WARRANTY REPLACEMENTS, OVER 50 DAYS OUT OF SERVICE AND DOZENS OF OTHER FAILURES. SERVICE RECORDS TOO BIG TO UPLOAD. ..UPDATED 10/26/17 *BF

Mileage: 822

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT TOOK THE VEHICLE TO THE SPORT DURST CHRYSLER DODGE JEEP DEALER (513 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707; 919-724-4677) TO HAVE THE VEHICLE REPAIRED FOR A RECALL REGARDING THE DOOR LOCKS. THE VEHICLE WAS REPAIRED. SHORTLY AFTER THE REPAIR, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE COMPUTER SYSTEM WAS UPDATED. THE FAILURE RECURRED THREE MORE TIMES AND THE CONTACT RETURNED THE VEHICLE TO THE DEALER A TOTAL OF FOUR TIMES. THE CONTACT STATED THAT THE VEHICLE WAS PRESENTLY AT THE SAME DEALER, BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 23,600. ..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS

Mileage: 23,600

VEHICLE HAS A VIBRATION/SHUDDER THAT CHRYSLER CONSIDERS "NORMAL." HAS BEEN IN FOR SERVICE TO TWO SEPARATE DEALERSHIPS A TOTAL OF SIX TIMES, WITH NO RESOLUTION. ENGINE VIBRATION CONTINUES TO WORSEN, AND HAVE DRIVEN OTHER VEHICLES WITHOUT SIMILAR VIBRATION. OTHERS HAVE REPORTED VEHICLE WILL EVENTUALLY SHUT OFF WHILE DRIVING, RENDERING NO STEERING OR BRAKES. I DO NOT CARE TO HAVE A VEHICLE WITH MY CHILDREN IN THE CAR THAT CAN/WILL SHUT OFF WHILE DRIVING. CHRYSLER HAS BEEN ZERO HELP, AND WILL BE PURSUING BUYBACK PROCESS IMMEDIATELY...UPDATED 10/30/17*BF UPDATED 11/13/2017*JS

Mileage: 9,500

ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS

Mileage: 10,000

THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF

Mileage: 17,000

CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS

Mileage: 4,600

HIGHWAY SPEED, HEAVY TRAFFIC, ENGINE SUDDENLY STOPPED. WARNING SOUNDS AND LIGHTS ON DASH. LOSS OF POWER STEERING. HAD TO COME TO COMPLETE STOP IN MIDDLE OF HIGHWAY TRAFFIC, PLACE IN PARK, DEPRESS BRAKE, PUSH START BUTTON. OCCURRED JUNE 22, 2017 ABOUT 3200 MILES ON NEW VEHICLE. NO RESOLUTION FROM DEALERSHIP OR CHRYSLER. CHRYSLER INSTRUCTED DEALERSHIP TO REPORT LOANER CAR AS STOLEN. ALSO REQUESTED DATA RECORDER BE INSTALLED AND I CONTINUE TO DRIVE UNTIL OCCURS AGAIN. I REFUSED TO PLACE MY FAMILY AT RISK. HAVE SINCE PURCHASED OTHER BRAND REPLACEMENT VEHICLE AND AM TRYING TO ARRANGE BUY-BACK...UPDATED 11/07/17 *BF UPDATED 11/09/2017*JS

Mileage: 3,200

THE VAN HAS LESS THAN 200 MILES IN IT WHEN IT STATED STALLING. IT NOW HAS 205 MILES, AND IT HAS STALLED(ENGINE STOPPED) 5 TIMES ALREADY. THIS OCCURED WHEN DECELERATING OR WHEN FULLY STOPPED WITH THE GEARS STILL IN DRIVE. THE ENGINE WILL STOP AND A MESSAGE ON THE DASHBOARD TO PUT THE VEHICLE IN PARK TO START WILL APPEAR. RESTARTING THE ENGINE IS NORMAL WITH NO ISSUES....UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS

Mileage: 170

VEHICLE IS LOOSING ACCELERATION AND/OR ALL POWER WHILE IN OPERATION. VEHICLE WILL BE MOVING IN DRIVE AND THEN WILL NOT ACCELERATE UPON PRESSING GAS PEDAL. HAS ALSO COMPLETELY SHUT OFF WHILE IN DRIVE, AND HAD TO BE PUT INTO PARK AND RESTARTED. THIS IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS WHILE THE VEHICLE IS IN MOTION IN THE DRIVE FUNCTION. THIS HAS OCCURRED THREE TIMES NOW OVER THE COURSE OF 6 WEEKS. EVERY TIME IT OCCURRED ON A CITY STREET AT EITHER AN INTERSECTION OR IN A LINE OF TRAFFIC. VEHICLE WAS TAKEN TO CERTIFIED CHRYSLER DEALERSHIP AFTER THE SECOND OCCURRENCE, WHERE WE WERE TOLD THERE WAS NO PROBLEMS WITH THE TRANSMISSION OR ANY CODES SHOWING UP WHEN DIAGNOSTICS WERE PERFORMED. VEHICLE IS NOT FIT FOR DRIVING AS IT SEEMS IT WILL JUST RANDOMLY LOOSE ACCELERATION OR TURN OFF DURING OPERATION.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS

Mileage: 26,000

THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR

Mileage: 980

TRANSMISSION FAILED ON US 3 TIMES. FIRST WAS BACKING OUT OF A PARKING SPOT, TOTALLY LOCKED UP FOR 15 MINUTES. RESET AND RAN FINE. NEXT, WITH WIFE AND 3 KIDS IN THE VAN, TRANSMISSION LOCKED UP AT 45 MILES PER HOUR ALMOST CAUSING HER TO CRASH AND GET HIT. ALL LIGHTS CAME ON AND ELECTRONIC PARKING BRAKE ENGAGED. DEALERSHIP TOOK 2 WEEKS TO FIX AND SAID IT WAS FINE. NEXT, I WAS DRIVING AT 55 MPH AND TRANSMISSION LOCKED UP. ALMOST DIED. NO A/A BY THE GRACE OF GOD. ALL LIGHTS CAME ON AND PARKING BRAKE ENGAGED AGAIN. NOW, CHRYSLER IS REPLACING THE ENTIRE TRANSMISSION. WE WON'T TAKE IT BACK. FAMILY ALMOST DIED TWICE...UPDATED 07/20/17 *BF *TR

Mileage: 4,600

THE FIRST PROBLEM WAS THAT THE CAR SHUDDERED AND MADE LOUD "CLUNKING" NOISES WHEN SHIFTING GEARS. IT WOULD OFTEN QUIT RUNNING WHEN AT LOW SPEEDS AS IN PARKING LOTS. WHILE AT HIGH SPEEDS ON THE INTERSTATE CAR JUST DIDN'T FEEL "RIGHT." WANTED TO QUIT. TOOK IT IN THE FIRST TIME AND THEY REPROGRAMMED THE TRANSMISSION WHICH SEEMED TO HELP FOR A SHORT WHILE. THEN, IT STARTED ACTING UP AGAIN AND WHEN RETURNING TO THE DEALER THIS TIME THEY ADVISED A LUBRICANT WAS NEEDED. NOT SURE WHAT OR WHERE THIS WAS APPLIED.

Mileage: 3,900

VEHICLE STOP RUNNING RANDOMLY. STOPPED RUNNING WHILE ON ROAD. HOW TO COMPLETELY STOP PUT IN PARK TO RESTART PERIOD SAFETY ISSUE BIG TIME

WHILE DRIVING ON A BUSY STREET, MY 2017 CHRYSLER PACIFICA SUDDENLY LOST THE ABILITY TO ACCELERATE. I WAS IN AN INTERSECTION PUMPING THE GAS PEDAL WITH NOTHING HAPPENING. THE WARNING MESSAGE ON THE DASH READ "SHIFT VEHICLE TO PARK" (OR SIMILAR). I COASTED TO A STOP WITH CARS NEARLY MISSING ME, SHIFTED TO PARK, TURNED THE CAR OFF, THEN TURNED IT BACK ON, SHIFTED TO DRIVE AND PULLED DIRECTLY INTO A PARKING LOT. I CALLED CHRYSLER ROADSIDE AND WAS TOWED TO THE DEALERSHIP WHERE MY CAR IS NOW. ACCORDING TO WHAT I'M SEEING ON CHRYSLER FORUMS, THIS IS BEGINNING TO HAPPEN ACROSS THE COUNTRY & CHRYSLER IS NOT ADDRESSING THIS EXTREMELY SERIOUS SITUATION. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO A RESPONSE.

Mileage: 4,500

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE FAILED TO ACCELERATE AND THE ONBOARD COMPUTER DISPLAYED A TRANSMISSION CODE. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THERE WAS NO TRANSMISSION CODE AND THAT THE FAILURE WAS DUE TO THE CONTACT FUELING THE VEHICLE WHILE THE ENGINE WAS RUNNING. WHILE THE CONTACT WAS TURNING LEFT AT AN INTERSECTION AT 10 MPH, THE VEHICLE FAILED TO ACCELERATE AGAIN AND STOPPED IN THE MIDDLE OF THE INTERSECTION. AFTER 5-6 SECONDS, THE VEHICLE JERKED FORWARD AND ACCELERATED AS THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

ITS NEW PACIFICA VAN WITH SAFETY PACKAGE. IT STOPPED SUDDENLY IN THE MIDDLE OF THE ROAD AS IF PARKING BREAK IS APPLIED, IT SHOWED A NUMBER OF WARNINGS INCLUDING PARKING BREAK MALFUNCTION, TRANSMISSION ISSUE, TRACTION CONTROL ISSUE. I PUT FLASHERS ON, TRIED TO STOP AND START THE VEHICLE , IT DID NOT NOT ALLOW ME TO CHANGE GEARS TO DRIVE. IT IS VERY DANGEROUS IF THE SAME ISSUE HAPPENS ON A HIGHWAY , THIS CAN CAUSE SERIOUS COLLISION, MORE DANGEROUS FOR A MINI VAN CARRYING FAMILY

Mileage: 8,207

AFTER PLACING THE VEHICLE IN REVERSE AND APPLYING GAS THE VEHICLE WILL START TO REVERSE AS INTENDED. HOWEVER, AFTER MOVING SEVERAL FEET THE TRANSMISSION COMPLETELY FAILS AND THE VEHICLE DOES NOT RESPOND TO ADDED PRESSURE FROM THE GAS PEDAL. IT'S AS IF THE TRANSMISSION SHIFTS TO NEUTRAL ON ITS OWN AND THE ENGINE REVS ITS RPMS WITH NO RESULT. THIS HAS HAPPENED AT LEAST 3 TIMES ON A SLIGHT INCLINE AND THE VEHICLE BEGINS TO ROLL UNCONTROLLABLY. IT CREATES MOMENTS OF CONFUSION FOR THE DRIVER SINCE THEY BELIEVE THEY SHOULD BE MOVING BACKWARDS IN REVERSE BUT THE TRANSMISSION LETS GO AND STARTS TO ACTUALLY ROLL FORWARDS. THIS HAS HAPPENED AT HOME IN THE DRIVE WAY AS WELL AS IN A PUBLIC PARKING LOT. AFTER THE SCENARIO HAPPENS, THE R ON THE SHIFTER BLINKS UNCONTROLLABLY. THE ONLY WAY TO RESET THE CAR IS TO TURN IT OFF AND RESTART IT. AT THAT POINT IT APPEARS THE TRANSMISSION RE-ENGAGES.

Mileage: 12,000

I PURCHASED MY NEW VEHICLE AND INSIDE OF 2 MONTHS I HAD TWO MAJOR PROBLEMS. I WENT SHOPPING AND WHEN I ARRIVED AT MY DESTINATION AND TRIED TO PARK THE CAR WOULD NOT SHIFT INTO PARK. NO MATTER HOW LONG I WAITED OR SLOWLY OR QUICKLY I TURNED THE SHIFTING KNOB IT WOULD NOT SHIFT INTO PARK. THE PARKING BREAK WAS ALSO BEHAVING STRANGELY AND WOULD DISENGAGE ON IT'S OWN AS I TRIED TO TROUBLESHOOT THE PROBLEM. I HAD TO KEEP MY FOOT ON THE BREAK PEDAL TO KEEP THE CAR FROM ROLLING AWAY. MY HUSBAND AND I DECIDED TO TRY TURNING THE CAR OFF IN THE HOPE THAT THE MATTER WOULD RESOLVE ITSELF AND THAT IS WHEN WE DISCOVERED THAT THE CAR WOULD NOT SHUT DOWN. NO MATTER WHAT WE DID IT WOULD NOT TURN OFF OR SHIFT INTO PARK. WE IMMEDIATELY DROVE TO THE DEALERSHIP AND DROPPED THE CAR OFF SINCE WE HAD NO IDEA WHAT ELSE WE COULD DO AND IT WAS A TREMENDOUS SAFETY ISSUE. TODAY SEPTEMBER 20, 2016 I EXPERIENCED ANOTHER ELECTRICAL PARKING PROBLEM. WHILE I WAS DRIVING IN VERY LIGHT TRAFFIC AND A SAFE DISTANCE AWAY FROM OTHER CARS THE EMERGENCY BREAKING ALARM WENT OFF. I WAS IN THE MIDDLE OF CROSSING AN INTERSECTION WHEN THE ALARM STARTED BLARING AND "BREAK" FLASHED IN LARGE RED LETTERS. IN MY OPINION THERE WAS NO REASON FOR THAT WARNING AND I FEEL THAT THIS ISSUE MIGHT BE SOMEHOW TIED TO THE OTHER ISSUES LISTED ABOVE. THE FIRST ISSUES OCCURED ON 07-10-2016.

Mileage: 25