2023 CHRYSLER PACIFICA Electrical System Problems

The contact owns a 2023 Chrysler Pacifica. The contact stated that the hybrid battery became inoperable. The contact stated that the vehicle stalled and failed to exceed 30 MPH. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the hybrid battery had failed and needed to be replaced. The contact was informed that it would take months to obtain the replacement battery. The battery was later replaced, and the vehicle was repaired. In addition, the contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the parts to complete the recall repair were not yet available. The vehicle was taken back to the dealer, where it was not diagnosed or repaired. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was not available.

While driving on highway, message appeared on dashboard display "Stop Safely, Vehicle Will Shut Off Soon". This has happened on 2 separate occasions without cause. First time was 3/11/2024 and most recent was 12/1/2024. Vehicle was leased new by me. No incidents since then.

Rear view camera will not come on in reverse. All fuses are good with no visible damage to wires. Head unit was factory reset with no resolve.

Purchased new [XXX] from above. Towed/ driven to service over 3 attempts prior to 7/2023. Ongoing issue of vehicle FTS/intermittent FTS/vehicle cutting off while in gear. Multiple failed repairs, that would qualify for lemon. Parts replaced Summer 2023, minimal issues until 6/2025. 6/2025, FTS issues returned/dealer refused to run services; even with warranty. July 2025: van multiple FTS/error lights/eventually towed/loaner given. Constant claims issue could not be replicated at dealer. Go to p/u 8/8/25-would not start on lot, after being cleared. Chrysler tech sent out with no issues found per technician; although service manager reports he personally had multiple issues of FTS including AM of technician visit. Multiple conversations had with Mr. Sheets and Mr. Freeman. [XXX] FTS per “Red” at dealer prior to vehicle being returned to me; Foreman suggested ignition replacement/returned by dealer to residence that PM. RF Hub may need replaced, if issue reoccurred but shop refused to replace then. Van was taken to Pittsburgh, PA Labor Day weekend and FTS away from hotel on 9/2/25. Sheets provided loaner that PM at residence. RF hub replaced, van returned on 9/8/25. [XXX], van FTS at residence in late PM. 9/10/25, dealer contacted asking for service/loaner; no answers received. Drove after multiple FTS’s to dealer. Mr. Sheets stated “he can’t have me driving one of his cars for months” that dealer has “done all they can.” Also stated “Even though we’ve had issues from the start, there was a period where van functioned and ‘at least we got some use out of it.’ 9/19/25, Chrysler tech could not find issue and Mr. Freeman stated Mr. Sheets said “they will no longer pay for a rental going forward.” Multiple calls and media of vehicle failing to start. Vehicle unreliable/unsafe to operate on roadway. Vehicle not reliable to get to/from and cannot be relied upon in sudden event/ emergency; or if vehicle were to malfunction out of home area/in a dangerous environment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

While driving in the carpool lane on the freeway, the vehicle displayed “Stop Safely. Vehicle Will Shut Off Soon” and lost all power. I am pregnant and had four children (ages [XXX] , [XXX] , [XXX] , and [XXX] ) in the vehicle. The outside temperature was over 100°F, and we were two hours from home. The car was completely disabled in heavy traffic, creating an extreme safety risk for my family. After waiting about 15–20 minutes, the vehicle restarted and we were able to continue. A code scan showed P0A78 – Drive Motor “A” Inverter Performance. This is a serious safety concern, and I am requesting immediate inspection and repair under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle often has a "system charging system" error that prevents it from turning on and driving. This happens when the system is not charging.

On 8/12/2025, he vehicle displayed a warning that said "Stop Safely, Vehicle will shut off soon" shortly after it was parked. It also displayed a red turtle and the check engine light. There was no warning or check engine light prior to the message that the vehicle was going to shut off. Fortunately, we had already parked safely, but were on the freeway traveling and about an hour away from home. It was 100 degrees outside, and we were stranded with no help from Chrysler customer care other than to tow the vehicle, leaving our kids and dog in a parking lot with no car. We declined this option and had it checked by a diagnostic computer at Jiffy Lube, which returned no diagnostic code. Eventually, all of the warnings and check engine lights went off, and we were able to take it home. We took it to the dealership at the earliest opportunity on 08/14, and they confirmed that this is a known issue and would require a transmission replacement. There is no timeline on the repair or replacement, only that it will take "a while". They do not advise that we take the van back because the issue could come nback at any moment and the vehicle could shut off without warning.

Vehicle Posted Message To; Pull Over and Park Safely As Vehicle Would Be Shutting Down

While traveling on an interstate highway at highway speed (65-70 mph), a red turtle warning light came on with the message "Pull over Safely; vehicle will shut off soon." Almost immediately, we lost all power and glided into the right-hand shoulder. We narrowly missed being rear-ended. We got it to a local dealer, where the service department informed us we need a new transmission. The car has less than 13,000 miles on it.

This is a PHEV and upon returning to my vehicle after being plugged into a Rivian public EV charge station I found that the charger handle overheated and smoking. When I left the vehicle 45 minutes earlier it was charging with no issues whatsoever. When I removed that handle, a large piece of the charge terminal came out of the handle a remained attached to my charge port. It was one of the connecting sleeves that melted out of the charger and somehow arc welded itself to the male end of my charge port. I still cannot remove it and so now I am unable to charge my vehicle. I notified the property officials and also notified Rivian, but neither is claiming any responsibility to the damage to my charge port. I took my car my local Chrysler dealer and explained what happened but they denied any fault as well. My vehicle has less than 13k miles and still covered by new car warranty so I thought they might know why that happened. In my judgment what had happened is the charge cable itself had a weak wire or a bad, loose connection to the copper terminal inside the handle that caused high resistance and heat to build, then broke away and bound itself to my charge port once I removed the charge handle. When I try to followup with Rivian, best I can do is communicate with their front line phone customer service (they never allow me to speak with anyone authorized to make decisions about the matter), however Rivian did fix their public charger after the incident, but they're seem uninterested in assisting a fix to my vehicle, which I feel they are at fault So have claimed Chrysler had had charge port issues but they are denying assistance. I have an estimate of around $980.00 to repair my charge port, but neither Rivian nor Chrysler warranty are willing to make repair. I feel victim here, used equipment as advertised but being denied product liability claims by both parties, Rivian and Chrysler.

While driving on interstate, red turtle indicator came on and engine shut down.

On [XXX] while traveling on the interstate the car issued a warning engine light and turtle image to pull off the road as the car would shut off, immediately it had no power, maybe could only go 30 mph. Took the car in on 5/10 which was the earliest appt. Said they did a software update, gave the car back. Took the car again on [XXX] when the same warning appeared again on the interstate, same situation disabled vehicle at high speeds on the interstate and no power. Said they changed a module related to the error and gave me the car back. Yesterday as I was driving on [XXX] 70 mph the car gave the same warning and shut off again, immediately I had no power, 30 mph. The dealer acknowledged my car is not the only one in his shop with this issue. They had my vehicle for nearly a month the time before. This vehicle is not safe to drive on the highways as it can shut off at any time. It's a known problem by Chrysler and their idea of fixing it, is issuing a warning which gives you almost no time to get off the highway before your speed is greatly reduced and even then you're stuck on the side of the highway with cars speeding by in an area with no shoulder or construction zone you'd be stuck in the middle of the road. Someone will wind up dead on the highway, I am lucky that in the 3 times this has happened I have not been hit and have been able to safely get to the shoulder, but I don't see Chrysler being able to fix this issue, the dealership did reach out to the manufacturer each time. I know my car is not the only one that has this issue and I'm concerned for the safety of anyone who owns one of these. A simple google search of this vehicle will show the problem is wide spread. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle displayed "stop safely, vehicle will shut off soon" followed by a complete lack of power. We managed to get to the side of the highway safely. Vehicle would not turn back on until about 45 minutes later. Before we turned off the vehicle it said service charge port. Check engine light is on, even after we managed to get it started. Currently at the shop, waiting for information on why.

An electrical component failed while driving dangerously stranding us on the side of the road. The car has 20k miles on it and is 13 months old.

I received a warning to park safely, engine will shut down soon. This is the third time it has happened. One time coming down a mountain with no place to pull over safely with a van full of family members. Second time at high speed on an interstate, this time on a high speed local road, but had enough time to pull over before losing power. The van has been in the shop and/or waiting for repairs for over 10 weeks during my 53 weeks of ownership. Chrysler has delayed accepting the recommended repairs that their dealer states is necessary. I have spoken to other Pacifica owners that has experienced the same issue. Is Chrysler waiting for folks to get killed before accepting responsibility?

I have completed recall 66B/NHTSA 24V-436 on my Chrysler Pacifica. I'm continuing to have issues where the uconnect system locks up and restarts, the rear view camera freezes or turns on when driving forward. Once the system locks up you can't operate certain vehicle controls such as HVAC as they are controlled through the system and the buttons do not respond. I tried contacting Uconnect but their phone system says "error" after multiple steps to get to a representative. I've read many other people having these issues online also. This is a serious safety issue if the controls for your vehicle lock up while driving and the rearview camera doesn't work. I've updated the system per the recall and the issues persist.

We rented a '23 Pacifica from Enterprise. While driving 70mph on an interstate in Houston, a safety warning popped up "Stop Safely Vehicle Will Shut Off Soon". On the interstate, I wasn't able to keep my speed. Speed dropped quickly and dramatically. Luckily, I was able to get to the side but could have been hit in the process. My 2 daughters were in the car. It was terrifying. According to my research Pacifica did a recall of 67K Hybrids and their solution?? Add software that gives a warning. That was the solution. NOT TO FIX THE DEADLY ISSUE but to add a warning. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On our daily commute the car came to a stop at a light and then the car then turned off and would not start again. We tried everything but the engine would turnover. After 3 hours, the car then started and we drove it to dealership and they detected no faults or codes.

Keys were inside car with only an infant inside and the doors were locked with no other key fob anywhere nearby. There must have been an issue with the car’s safety system to unlock the car in this situation. There was no 3 beeps that would unlock the car. Car was parked in Walmart parking lot in the heat. Remote start was on, key fob was in drivers seat. The last door to close was the drivers side rear sliding door. Wife called me from a shopper’s phone since hers was also locked in the car. I frantically drove with the other key fob a few miles to where they were to unlock. It was a traumatic experience for her and our son who was stuck inside the car. Thankfully I got there in time to unlock with the other key fob and everyone is okay.

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera displayed still images, with blackouts, or was inoperable. The failure had become more persistent and then became a constant failure. The contact had to restart the vehicle to regain functionality or correct the malfunction. While turning off and restarting the vehicle, the radio was randomly activated without driver input. The contact believed that the failure had caused additional failures with other control panel functions such as the radio, heating, and the A/C system failing to activate as needed. There were no warning lights illuminated. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 14,000. VIN tool confirms parts not available.

Mileage: 14,000

On the afternoon of May 26, 2024, I received a warning "Stop Safely - Vehicle Will Shut Off Soon". I pulled to the side of the road but was still in an active traffic lane in a traffic circle and cars had to stop and/or swerve to avoid hitting my car. If this had been at night my safety would have been even more greatly compromised. The engine promptly shut off and would not restart. I was towed to the nearest dealer which still has not diagnosed or repaired the car. This may be related to recall 23V-010 and the ongoing RQ24004, of which the dealer had no knowledge. I took delivery of the car, a 2023 Pacifica plug in hybrid, on March 25th and it has less than 4000 miles on it.

Vehicle was purchased in February 2023, starting in January 2024 when vehicle was running and stopped, auto/start stop would engage but the entire vehicle would shut down and not restart. We would have to shift to park, turn off, remove foot from brake then wait 1-5 minutes to restart. Took the vehicle into Rochester hills Chrysler jeep dodge and after several days of troubleshooting they replaced the steering module and claimed it was faulty. 24 hours after picking up the vehicle the same issue happened again. Took the vehicle back in annd they showed 15 different error codes that came up. Left the vehicle there for service and after a week of troubleshooting they were finally able to recreate the issue. They claim it was the RF transmitter in the tailgate causing the issue. If you are experiencing the same issues I recommend asking about the RF transmitter and steering module.

The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated that immediately after purchasing the vehicle, while driving approximately 5 MPH, the vehicle stalled. The following day, the vehicle was taken back to the dealer who was unable to identify the cause of the failure and no corrective service was performed. The contact stated that after retrieving the vehicle, while driving from the dealer the failure reoccurred and the vehicle stalled. The vehicle could not be restarted and was towed back the dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 35.

Mileage: 35

I have a 2023 Pacifica with around 3k miles. I purchased brand new. In the few months that I have owned the vehicle, it has turned off about 5 times while driving. It loses all power. Engine, power, etc completely dies. I need to restart the vehicle, wait for start-up, and then I can continue driving. The vehicle has currently been at Arrigo Sawgrass Chrysler since 07/13/2023. Arrigo continues to say "They can not duplicate the issue and it does not show on computers " I called Chrysler Corporate for escalation. They told me that they have no record of the vehicle being in a repair shop until 07/25/2023. The bottom line is, this is a real problem. I have a 4-year-old, 2-year-old, and 2-month-old plus myself and my wife in the vehicle. What if this repeats and the car turns off in an intersection with a semi coming or worse? I understand the computer is not always accurate and it's a new vehicle. I do not feel safe if they return the vehicle without correcting the issue and do not want my family to be the test dummies for an issue that can be prevented. Chrysler is impossible to intervene and the dealership is only doing what they can. However, they don't get paid if they cant find issues so it's a tough situation.Thank you in advance.

2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic