16
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 16 of 16
Nov 23, 2018

THE SHIFTER IS NOT WORKING

Nov 23, 2018

THE SHIFTER IS NOT WORKING

Dec 1, 2009

RECALL #750 FRONT LOWER CONTROL ARM BALL JOINT ALLEGED REPAIRED 02-10-98. THIS IS A NEW (10-08-09) RECALL. DUE TO MY VEHICLE WAS AT THE DEALER, IT WAS ASKED IF THE NUMBERS OF THE BALL JOINTS AND CONTROL ARMS NUMBERS COULD BE CHECKED TO SEE IF ORIGINAL CHRYSLER OR AFTERMARKET QUALITY PARTS WERE USED. THOUGH THIS IS A SERIOUS SAFETY ISSUE, LOSS OF STEERING, THE SERVICE ADVISOR ADVISED I'D NEED TO CHECK THE ORIGINAL REPAIR ORDER (02-10-98). THE ORIGINAL OWNER IS DECEASED. SO I GUESS I SHOULD CRAWL UNDER THE CAR AND LOOK FOR WHEREVER THESE PARTS ARE, LET ALONE THE NUMBERS, OR PAY SOMEONE ELSE TO CHECK THEM, OR JUST HOPE CHRYSLER HAD AND USED THEIR OWN PARTS. *TR

Dec 1, 2009

RECALL #750 FRONT LOWER CONTROL ARM BALL JOINT ALLEGED REPAIRED 02-10-98. THIS IS A NEW (10-08-09) RECALL. DUE TO MY VEHICLE WAS AT THE DEALER, IT WAS ASKED IF THE NUMBERS OF THE BALL JOINTS AND CONTROL ARMS NUMBERS COULD BE CHECKED TO SEE IF ORIGINAL CHRYSLER OR AFTERMARKET QUALITY PARTS WERE USED. THOUGH THIS IS A SERIOUS SAFETY ISSUE, LOSS OF STEERING, THE SERVICE ADVISOR ADVISED I'D NEED TO CHECK THE ORIGINAL REPAIR ORDER (02-10-98). THE ORIGINAL OWNER IS DECEASED. SO I GUESS I SHOULD CRAWL UNDER THE CAR AND LOOK FOR WHEREVER THESE PARTS ARE, LET ALONE THE NUMBERS, OR PAY SOMEONE ELSE TO CHECK THEM, OR JUST HOPE CHRYSLER HAD AND USED THEIR OWN PARTS. *TR

Jul 13, 2004 104,000 mi

WHILE MERGING INTO THE INTERSTATE RIGHT FRONT LOWER BALL JOINT SNAPPED OFF FROM THE A- FRAME. VEHICLE WAS TOWED TO A REPAIR SHOP. MECHANIC DETERMINED THAT THE PROBLEM WAS DUE TO NO LUBRICATION/GREASE BETWEEN THE SEATING OF THE BALL JOINTS. *AK

Jul 13, 2004 104,000 mi

WHILE MERGING INTO THE INTERSTATE RIGHT FRONT LOWER BALL JOINT SNAPPED OFF FROM THE A- FRAME. VEHICLE WAS TOWED TO A REPAIR SHOP. MECHANIC DETERMINED THAT THE PROBLEM WAS DUE TO NO LUBRICATION/GREASE BETWEEN THE SEATING OF THE BALL JOINTS. *AK

Apr 19, 2004 Crash

THE BALL JOINT LETTING GO . *AK

Apr 19, 2004 38,000 mi

FRONT LOWER BALL JOINTS WORE OUT. AS A RESULT, A GRINDING SOUND WAS PRODUCED. *AK

Apr 19, 2004 Crash

THE BALL JOINT LETTING GO . *AK

Apr 19, 2004 38,000 mi

FRONT LOWER BALL JOINTS WORE OUT. AS A RESULT, A GRINDING SOUND WAS PRODUCED. *AK

Sep 4, 2003

LEFT LOWER CONTROL ARM FAILED, CAUSING STEERING TO LOCK. *AK

Sep 4, 2003

LEFT LOWER CONTROL ARM FAILED, CAUSING STEERING TO LOCK. *AK

Jun 19, 2002

THE CONSUMER LOST CONTROL AND SPUN FOR NO APPARENT REASON AND CRASHED IN AN IMBANKMENT, POSSIBLY THE LOWER AND UPPER CONTROL ARM FAILURE. ALSO CONSUMER WAS INJURED. *YH

Jun 19, 2002

THE CONSUMER LOST CONTROL AND SPUN FOR NO APPARENT REASON AND CRASHED IN AN IMBANKMENT, POSSIBLY THE LOWER AND UPPER CONTROL ARM FAILURE. ALSO CONSUMER WAS INJURED. *YH

Apr 26, 2000

PRIOR TO RECALL (97V-201) ARM BALL JOINT FAILED. YH

Apr 26, 2000

PRIOR TO RECALL (97V-201) ARM BALL JOINT FAILED. YH