1998 CHRYSLER TOWN AND COUNTRY Air Bags Problems

VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TR

Mileage: 300,000

THE AIRBAG LIGHT HAD BEEN ON FOR MONTHS AND WAS ON WHEN I BOUGHT THE CAR LAST NOVEMBER, 2013. SO IT HAD BEEN ON FOR AN UNKNOWN PERIOD OF TIME. THE HORN AND CRUISE CONTROL STOPPED WORKING AFTER I BLEW THE HORN AT SOMEONE WHO DID NOT TURN ON GREEN ARROW IN FRONT OF ME. I AM SURE IT WAS THE CLOCKSPRING WHICH OPERATES THOSE THREE FEATURES. THE DEALER WOULD NOT FIX IT AT CHRYSLER'S COST BECAUSE THE VIN NUMBER WAS NOT PART OF THE CLOCKSPRING RECALL. *TR

Mileage: 121,000

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 05/19/14 MA THE CONSUMER REPAIRED THE CLOCKSPRING. THE CONSUMER STATED THE FAILURES ALL OCCURRED BEFORE 118,000. THE VEHICLE NEEDED TO BE REPAIRED WHEN IT WAS PURCHASED. UPDATED 06/04/2014 *JS

Mileage: 118,000

MY AIR BAG LIGHT WOULD COME ON AND GO OFF AND NOW IT JUST STAYS ON AND HORN DOES NOT WORK, I JUST LEARNED THERE WAS A RECALL ON THE CLOCKSPRING PART A FEW YEARS AGO BUT I JUST BOUGHT THE CAR USED IN APRIL OF 2006 AND A FEW MONTHS AGO I JUST HAD A BRAKE PROBLEM FIXED BECAUSE LIGHT CAME ON AND THAT COST OVER $400.00 WHICH I HAD TO OPEN AN ACCOUNT TO PAY FOR AS I AM ON DISABILITY AND COULD NOT AFFORD THAT AMOUNT SO I SURE CAN'T PAY HUNDREDS OF DOLLARS AGAIN FOR SOMETHING THAT IS A DEFECT. SO FAR HAVE NOT TAKEN IN TO BE CHECKED AS DID NOT KNOW WHAT PROBLEM WAS UNTIL I STARTED SEARCHING THE WEB, HAD ASKED OTHERS IN PRIOR MONTH BUT NO ONE KNEW WHAT COULD BE CAUSING IT AND HAD NO CASH TO TAKE IT IN. *TR

WHEN TURNING THE STEERING WHEEL THE DRIVER HEARD A RATTLING NOISE. THE HORN STOPPED OPERATING AND THE INTERIOR LIGHTING REMAINED ON. *AK THE VEHICLE HAD AN AIR BAG FAILURE WHICH ALSO CAUSED THE CRUISE CONTROL TO STOP FUNCTIONING. *NM

THERE HAS BEEN A RECALL OF THE 1996-98 MINIVANS FOR THE CLOCKSPRING FAILURE. DEALER SAYS THAT MY VAN IS NOT COVERED UNDER THIS RECALL AND CHRYSLER'S CUSTOMER SERVICE CENTER IS OF NO HELP EITHER. MY 1998 T&C EXHIBITS THE EXACT SAME ISSUES AS THE OTHER MINIVANS AFFECTED BY THIS DEFECTIVE DEVICE (AIRBAG LIGHT, CRUISE & HORN NOT FUNCTIONAL). THE AIRBAG AND HORN ARE SAFETY DEVICES AND MUST BE REPLACED/REPAIRED. I HAVE HAD TO REPLACE THIS PART AT MY OWN EXPENSE. WHY IS MY VEHICLE NOT COVERED UNDER THIS RECALL? IT HAS THE SAME MANUFACTURED DATE, SAME ISSUES, SAME DEFECTIVE PART... I EXPECT CHRYSLER TO PAY FOR THIS REPAIR ($233.94). *AK

AIRBAG LIGHT CAME ON, HORN AND CRUISE CONTROL WOULD NOT WORK. WE HAD TO HAVE THE CLOCK SPRING REPLACED. MISSED A RECALL BY 5 DAYS. *JB

Mileage: 85,000

AIRBAG DEPLOY WHILE DRIVING 55MPH MIDDLE LANE, COULD NOT SEE, VAN FILLED WITH SMOKE, ALMOST CRASH WITH MY 3 CHILDREN IN VAN, INJURY BURNS ON ARMS IGNITION FAILED 4 TIMES REPLACED 2X UNDER WARRANTY

AIRBAG LIGHT STAYS ON. HORN DOESN'T WORK. TOLD BY CHRYSLER THAT THE CAR IS NOT AMONG THE CARS RECALLED FOR CLOCK SPRING FAILURE. *LA

Mileage: 50,853

CLOCKSPRING FAILED, CAUSING AIR BAGS AND HORN TO MALFUNCTION.*AK

AFTER STARTING THE VEHICLE AIR BAG LIGHT WOULD COME ON AND WOULD STAY ON THE REMINDER OF THE TIME THAT VEHICLE OPERATED. DEALERSHIP HAD BEEN NOTIFIED, BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK

Mileage: 76,000

CONSUMER REQUESTING REIMBURSEMENT FOR CLOCKSPRING REPAIRS. *MR PH

Mileage: 86,050

THE VEHICLES ABS SENSOR LIGHT STAYED ON AND HORN DID NOT FUNCTION. *NLM

Mileage: 70,000

THE VEHICLES HORN NO LONGER WORKED WHILE DRIVING. POSSIBLE CLOCK SPRING FAILURE. *NLM

THE VEHICLES CRUISE CONTROL DID NOT WORK. POSSIBLE CLOCK SPRING FAILURE. *NLM

WHILE DRIVING THE VEHICLES AIR BAG WARNING LIGHT ILLUMINATED AND STAYED ON. POSSIBLE CLOCK SPRING FAILURE. VEHICLE MADE IN MARCH 98, 2 WEEKS OUTSIDE OF RECALL LIMIT.

Mileage: 90,000

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD, THE DEALER STATED THE CLOCK SPRING NEEDED TO BE REPLACED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB *SCC

THE FRONT STRUTS AND CLOCKSPRING WAS REPLACED.*JB

THIS VEHICLE HAD TWO CLOCK SPRING FAILURES WITH THE AIR BAG WARNING LIGHT STAYING ON. THE FIRST OCCURRED AT 3000 MILES. THE SECOND FAILURE CAUSED CRUISE CONTROL TO CEASE WORKING. WITH POWER STEERING COMPLAINT, THE VIBRATION AND GRUMBLING IN THE STEERING AT SLOW SPEEDS WAS A CAUSE OF CONCERN. AFTER THE STEERING RACK WAS REPLACED, AND LONGER STEERING HOSES PLACED ON THE VEHICLE, THE VIBRATION CONTINUED IN THE STEERING, ALTHOUGH SOMEWHAT SUBDUED. THE STEERING PUMP FLOW CONTROL VALVE WAS WORN. WHEN THE FLUID REACHED OPERATING TEMPERATURES, THE VIBRATION INCREASED AND BECAME MORE NOTICEABLE WHEN DRIVING FOR SEVERAL HOURS. THE STEERING FELT NON-RESPONSIVE GOING INTO TURNS AT SLOW SPEEDS. I ENDED UP PAYING FOR THE STEERING PUMP REPLACEMENT, SINCE THE DEALERSHIP DIDN'T CONSIDER MY COMPLAINT A FAULT WITH THE PUMP, ALTHOUGH THE STEERING IS 100% BETTER WITH THE UNIT REPLACED.---*DT. ------DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-------769523. *AK

Mileage: 3,000

CONSUMER NOTICE WHILE TRAVELING AIR BAG INDICATION LIGHT FLASHING AND HORN NOT WORKING INTERMITTENTLY DUE TO CLOCK SPRING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

THE AIRBAG LIGHT KEPT COMING ON, TOOK TO DEALER, COULDN'T FIND PROBLEM. CRUISE CONTROL STOPPED WORKING. FOUND OUT IT WAS THE CLOCKSPRING. HAD TO REPLACE IT MYSELF AT A COST OF $90.00, WOULD HAVE COST ALMOST $400.00 TO HAVE DEALER INSTALL.*AK

CLOCKSPRING FAILURE. *AK

AIR BAG SENSOR LIGHT CAME ON AND STAYED ON . ALSO, HORN AND CRUISE CONTROL WERE INOPERATIVE.*AK

FAILED PART WAS THE 'CLOCKSPRING' ASSEMBLY.*AK

AIRBAG LIGHT WAS ON, HORN AND CRUISE STOPPED WORKING. DEALER STATED CLOCKSPRING ASSEMBLY NEEDED TO BE REPLACED.*AK *JG

CLOCK SPRING MALFUNCTIONED, CAUSING CRUISE CONTROL AND AIR BAG TO BE INOPERABLE. *AK CONSUMER STATES THAT THE DEALER REPLACED THE CLOCKSPRING AND ONLY CHARGED CONSUMER FOR THE LABOR. *SLC

CONSUMER HAD TO REPLACE A DEFECTIVE CLOCKSPRING WHICH CAUSED THE AIR BAG AND HORN TO BECOME INOPERABLE. CONSUMER IS SEEKING REIMBURSEMENT. *JG *NM

ANOTHER SATISFIED CUSTOMER - FAILED CLOCKSPRING IN A 1998 CHRYSLER TOWN AND COUNTRY MINI VAN. *AK

AIRBAG LIGHT ILLUMINATED, HORN AND CRUISE CONTROL ARE INOPERATIVE, DEALER REPLACED CLOCKSPRING ASSEMBLY. *JB

RECENTLY, MY AIR BAG LIGHT WENT ON AND IS NOW ILLUMINATED CONTINUOUSLY. SIMULTANEOUS TO THIS, THE HORN STOPPED WORKING. I HAVE SEEN ON THE INTERNET WHERE OTHERS HAVE HAD SIMILAR PROBLEMS. APPARANTLY, IT IS A DEFECTIVE "CLOCK-SPRING" DEVICE. THIS IS A SERIOUS MANUFACTURERS' DEFECT WHICH RENDERS THE HORN AND THE AIR BAG USELESS. THE VEHICLE CANNOT BE DRIVEN NOR WILL IT PASS INSPECTION. WHAT CAN I DO TO HAVE CHRYSLER REPAIR RTHE DEFECT? THNAK YOU. *AK

AIR BAG FAILURE DUE TO BROKEN SPRING COIL WIRING ASSEMBLY. VEHICLE HORN ALSO FAILED. INTERNET SEARCH SHOWS THIS TO BE A VERY COMMON FAILURE IN CHRYSLER MINIVANS. *AK

AIRBAG LIGHT CAME ON, AND HORN STOPPED WORKING.*AK *YH

ADVISOR AT CHRYSLER STATED CLOCK SPRING HAS GONE BAD AND THAT THEY GET A LOT OF THIS PROBLEM!!!!. *AK

AIRBAG WARNING LIGHT CONTINUES TO COME ON AND OFF AT DIFFERENT TIMES. *AK

EA01007. AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATES, INDICATING A MALFUNCTION WITHIN AIR BAG SYSTEM. WHEN LIGHT DOES ILLUMINATE CRUISE CONTROL AND HORN BECOME INOPERABLE. *AK

AIR BAG LIGHT STARTED FLASHING ON AND OFF WHILE CRUISE CONTROL FAILED TO ENGAGE OR OPERATE PROPERLY. ALSO, CIGARETTE LIGHTER RECEPTICLE FAILED TO OPERATE. THE DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE A CAUSE FOR THESE PROBLEMS. *AK CONSUMER STATES HORN IS INOPERABLE FOR THE SECOND TIME NOW. IGNITION SWITCH FAILED AND WAS REPLACED. *SLC

AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF ALSO, THE CRUISE CONTROL AND THE HORN ASSEMBLY IS INOPERABLE. CONSUMER HAS NOT TAKEN VEHICLE IN TO DEALERSHIP TO BE EXAMINED. *AK CONSUMER STATES THE HORN WENT OUT, AS WELL AS THE STEERING COLUMN WHICH LOCKED AND VEHICLE HAD TO BE TOWED INTO DEALERSHIP AND THE PARTS HAD TO BE REPLACED, ALSO THE CIGARETTE LIGHTER DOES NOT WORK. *JB

AIR BAG LIGHT WOULD KEEP COMING ON WHEN VEHICLE HAS BEEN STARTED. SOMETIMES WOULD GO OFF BY THEMSELVES, BUT MOSTLY WOULD REMAIN ON ENTIRE TIME UNTIL VEHICLE HAS BEEN SHUT DOWN.*AK *SLC

AIR BAG LIGHT WAS COMING ON DASHBOARD. CONSUMER SAW TAKEN VEHICLE FOR SERVICE WHERE AT DEALER CLOCK SPRING HAD TO BE REPLACED.*AK

DEFECTIVE CLOCK SPRING CAUSED PROBLEMS WITHIN STEERING AND CRUISE CONTROL OPERATIONS. IT CAN ALSO EFFECT HORN AND AIRBAG LIGHT. *AK THE CLOCK SPRING FAILED PREMATURLY RESULTING IN AIR BAG AND THE CRUISE CONTROL FAILURE. *YH

WHILE TRAVELING AIR BAG INDICATOR LIGHT WAS FLASHING, THERE WAS NO HORN, AND THERE WAS A LOSS OF CRUISE CONTROL. TECHNICIAN STATED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK DEALER REPLACED CLOCK SPRING. *SLC

AIR BAG LIGHT SOUNDS LIKE SAME PROBLEM BEING INVESTIGATED BY NHTSA - AIR BAG MECHANISM. WHAT CAN I DO FROM HERE?. *AK

DRIVERS SIDE AIR BAG HAS FAILED TO ENERGIZE AND AIRBAG LIGHT REMAINS ON. ALSO VEHICLE'S HORN IN STEERING COLUMN DOES NOT WORK. ADDITIONALLY, CRUISE CONTROL DOES NOT WORK.*AK

CONSUMER WAS DRIVING AT APPROXIMATELY 25MPH INVOLVED IN FRONT END CRASH BY A VEHICLE THAT WAS ALSO GOING 25 MPH. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, WHICH COULD HAVE CAUSED INJURIES.*AK

BOTH AIRBAGS DEPLOYED. DRIVER SUSTAINED SIGNIFICANT NECK INJURIES BECAUSE OF HIS POSITION. HE WA SLOOKING FOR TRAFFIC FROM RIGHT SIDE AND WAS LEANING 3" FROM AIR BAG. *AK