2008 CHRYSLER TOWN AND COUNTRY Steering Problems

ESP BAS light on dash

I was leaving my place of residence and was navigating a 90 degree left hand turn while in drive at approximately 10mph. As I began to attempt to straighten the wheel and accelerate out of the turn I realized I had no steering and the car wouldn't accelerate. The engine had stalled and the steering wheel was locked while turned to the left. No warning lights or messages were present even after I started the vehicle back up. I feel incredibly lucky this happened at a low rate of speed instead of at highway speed. It has never done anything like this before and we cannot figure out what caused the engine to stall or why there was no steering when it happened.

The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Chrysler Town and Country. The contact stated that there was a hole where the emblem was located on the steering wheel. The vehicle was taken to the local dealer to be serviced under NHTSA Campaign Number: 20V396000 (Air bag, Steering) however, the emblem was removed but not replaced. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 190,000.

Mileage: 190,000

THE VEHICLE WILL SHUT OFF WHILE IN MOTION. STABILITY LIGHT WILL ILLUMINATE, POWER STEERING, POWER BRAKES FAIL. HAS HAPPENED ON THREE OCCASIONS NOW, TWICE ON CITY STREETS, ONCE AT HIGHWAY SPEED.

Mileage: 130,000

THIS HAS HAPPENED TO US THREE TIMES IN THE LAST THREE WEEKS. SHORTLY AFTER STARTING THE CAR WE TRAVELED LESS THAN A MILE AT ABOUT 25 MPH AND THE ENGINE SUDDENLY TURNED OFF CAUSING THE POWER STEERING AND BREAKS TO FAIL. THE VAN RESTARTED ONE WE PUT IT IN PARK AND CONTINUED TO WORK FINE AFTER THAT. WE WERE DRIVING IN A CROWDED NEIGHBORHOOD WHERE CHILDREN PLAY AT THE TIME.

Mileage: 86,000

MY VEHICLE WILL SHUT OFF WHILE I'M DRIVING. IT'S BEEN AN ONGOING ISSUE. THERE ARE NO LIGHTS THAT COME ON, ON THE DASHBOARD THAT INDICATE ANY ERROR, EXCEPT THE ANTILOCK BREAK LIGHT WILL OCCASIONALLY LIGHT UP. I COULD BE DRIVING SLOW OR FAST, IT MAKES NO DIFFERENCE, IT WILL JUST SHUT OFF, AND THE POWER STEERING AND BRAKES LOSE POWER AND DON'T WORK. THIS IS VERY DANGEROUS AND CAN EASILY CAUSE AN ACCIDENT. I HAVE DONE SOME RESEARCH ONLINE AND HAVE ALSO SEEN THIS EXACT SAME PROBLEM WITH HUNDREDS UPON HUNDREDS OF OTHER CONSUMERS WITH THE SAME MAKE AND MODEL. PEOPLE HAVE TAKEN THEIR VEHICLES TO CHRYSLER DEALERSHIPS AND MECHANICS AND NO ONE CAN FIGURE OUT THE CAUSE. THIS IS A HUGE SAFETY ISSUE. I HAVE SMALL CHILDREN, 2 STILL IN CARSEATS, AND MY YOUNGEST WHO IS 1 IS HANDICAP. I AM SCARED TO DRIVE IT. I STILL OWE $10,000 ON MY AUTO LOAN FOR THIS CAR, SO I AM STUCK WITH IT. IT SEEMS LIKE THIS IS A DEFECTIVE VEHICLE, SINCE SO MANY OTHERS ARE HAVING THE SAME MYSTERY SAFETY ISSUE.

Mileage: 119,000

VEHICLE STOPS RUNNING AT RANDOM. IT HAS HAPPENED NUMEROUS TIMES DRIVING AT ANY AND ALL SPEEDS, CUTTING OUT POWER STEERING AND BRAKES WHILE AT SPEEDS OF 55 MPH MAKING IT EXTREMELY HAZARDOUS.

Mileage: 135,000

WHILE IN MOTION, THE ELECTRICAL SYSTEM AND ENGINE WILL SUDDENLY TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS INCLUDING BUT NOT LIMITED TO AIR BAGS, POWER STEERING, AND POWER BRAKING. LOSS OF FUNCTIONALITY OF THESE SYSTEMS INCREASE THE RISK OF CRASH AND/OR INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH. THIS HAPPENS WITH NO WARNING WHILE DRIVING AT HIGHWAY SPEED ON THE HIGHWAY. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE NO CHOICE BUT TO DRIVE IT THIS WAY.

Mileage: 155,100

WHILE DRIVING THIS VAN, THIS VEHICLE STOPS IN MIDDLE OF THE DRIVING AND STEERING LOCKS. I CANNOT MOVE CAR LEFT OR RIGHT... IT LOCKS OFTEN. MAKE DRIVING OF THIS VEHICLE MAKES VERY DANGEROUS AND THIS IS A LIFE THREATENING DEFECT. WHY WOULD A MOVING VEHICLE STOPS SUDDENLY AND IT CAN BE RESTARTED AFTER TAKING OUT THE KEY ANF PLACING IT BACK IN. THIS ISSUE IS OCCURING WHEN VEHICLE IS IN MOTION. THE SAME ISSUE OCCURES TWICE A MONTH

Mileage: 75,000

STALLS WHILE DRIVING USUALLY AT LOW SPEED.LOSS OF POWER STEERING AND BRAKES IS DANGEROUS. RESTARTS WHEN TURNED OFF AND RESTARTED. SAME PROBLEM HAS BEEN REPORTED LARGE NUMBER OF TIMES ON AUTO INTERNET SITES .CAR HAS 108000 MILES AND HAS BEEN STALLING THIS WAY FOR MANY MONTHS FROM TIME TO TIME USUALLY AFTER COLD START. MECHANICS HAVE BEEN ABLE TO REPRODUCE STALLS AND UNABLE TO CORRECT.

Mileage: 100,000

CAR STALLS (STOPS RUNNING) RANDOMLY AT SPEEDS BELOW 40 MPH. THIS CAUSES LOSS OF POWER STEERING AND BRAKES WHICH CAN LEAD TO A DANGEROUS SITUATION. I'VE ALMOST RUN INTO A TREE OR OFF THE ROAD ON SEVERAL OCCASIONS SINCE THIS HAPPENS RANDOMLY. THE TRACTION LIGHT COMES ON FIRST AND THEN YOU REALIZE THE ENGINE ISN'T RUNNING ANYMORE. YOU HAVE TO PUT THE CAR IN PARK AND THEN START IT AGAIN. IT MAY BE FINE FOR THE REST OF THE DRIVE OR IT MAY STALL AGAIN. TOTALLY RANDOM AS TO WHEN IT DOES THIS. IT HAS NOT HAPPENED AT HIGH SPEEDS ON THE HIGHWAY AS OF YET. I'VE HAD THE CAR TO THE DEALER SEVERAL TIMES WITH THIS COMPLAINT AND EACH TIME THEY CAN'T REPLICATE IT OR IT WAS DUE TO THE KEY FOB RECALL WHICH WAS PERFORMED ON MY CAR 3 TIMES.

Mileage: 114,000

WHILE IN MOTION THE CAR WILL JUST TURN OFF,STEERING WHEEL LOCKED AND I COULD NOT STEER. IT HAS TURNED OFF ON ME WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. IT WILL START BACK UP BUT CAN NOT GO LONGER THAN A MILE BEFORE IT DOES IT AGAIN.

Mileage: 115,247

AS I LEFT MY APARTMENT TO GO TO WORK, AND AFTER DRIVING APPROXIMATELY 1 MILE, I APPROACHED A STOP LIGHT. AS I PRESSED THE BRAKE PEDAL, SUDDENLY MY POWER STEERING WENT OUT, THE "TRACTION" LIGHT TURNED ON ON MY DASHBOARD, AND THE ENGINE TURNED OFF. I PUT THE CAR IN PARK, TURNED THE KEY TO THE OFF POSITION, THEN RESTARTED THE VAN. IT DROVE FINE AFTER THAT. HAVING THE ENGINE, STEERING, AND BRAKES ALL SHUT DOWN RANDOMLY WHILE THE ELECTRICAL ITEMS STILL WORK WAS FRIGHTENING. IF IT HAPPENS ON THE HIGHWAY, I DON'T KNOW WHAT I WILL DO.

Mileage: 160,000

ALL FOUR BRAKE SYSTEM LIGHTS ARE LITE UP. STEERING HAS BECOME LOOSE AND STEERING WHEEL WOBBLES. I HAVE CHANGED THE PADS ON BRAKES 4 TIMES IN A YEAR AND MY ROTORS ARE STILL VERY GROOVED. DUST IS SUCKING UP INTO THE CAB OF THE VEHICLE FOR NO REASON. THERE IS A KNOCKING COMING FROM THE ENGINE THAT SOMETIMES IS THERE BUT MOST OF THE TIME ITS PRESENT WAS TOLD BY THE DEALER I BOUGHT FROM THAT WAS NORMAL IN THESE VANS. HAS A HARD TIME COMING TO A STOP NOW. I CAN NOT BELIEVE THIS HAS NOT BEEN RECALLED CODES ON MACHINE THAT ARE INDICATED ARE C2200 AND C2205 WHICH ARE RIDICULOUS TO BUY AND FROM WHAT I HAVE READ EVERYONE IS HAVING PROBLEMS WITH THEM

Mileage: 109,000

2008 CHRYSLER TOWN AND COUNTRY LIMITED EDITION. AT SPEEDS BETWEEN 10-72 MPH VEHICLE WILL SHUT OFF. THERE ARE NO INDICATIONS PRESENT WHEN THIS HAPPENS, LIGHTS DO NOT FLASH, NO CHECK ENGINE WARNING LIGHTS, NO WARNING ETC. VEHICLE SHUTS OFF INTERMITTENTLY ONLY WHILE IN MOTION. VEHICLE HAS SHUT OFF 9 TIMES OVER A PERIOD OF 11 MONTHS. VEHICLE HAS NEVER BEEN EXPOSED TO ANY EXTREME WEATHER CONDITION, WATER, SALTS, OR OTHER ITEMS THAT MIGHT IMPACT THE VEHICLE. VEHICLE HAS NEVER RUN TO OF GAS. VEHICLE ALWAYS HAS OIL CHANGES DONE BEFORE REQUIRED TIMES. VEHICLE IS DRIVEN VERY LIGHTLY. CONDITION- VEHICLE WAS DRIVING AT 32 MPH ON A CITY ROAD IN KILLEEN TEXAS, TAKING A SLIGHT TURN IN A ROAD. ANGLE OF ROAD WAS LESS THAN A 120 DEGREE TURN. VEHICLE SHUT OFF WITH ONCOMING TRAFFIC AND VEHICLES BEHIND THE VAN. BRAKES LOCKED UP, STEERING WHEEL LOCKED UP, AND GAUGES CONTINUE TO WORK UNTIL VEHICLE STOPS. VEHICLE DID NOT RESTART FOR 3 MINUTES AND 7 SECONDS. CONDITION- VEHICLE WAS DRIVING DOWN HIGHWAY 90 IN KILLEEN TEXAS NEAR THE TJ MILLS EXIT. SPEED WAS 72 MPH, VEHICLE LOST ALL POWER AND SHUT OFF. STEERING WHEEL AND BRAKES LOCK. VEHICLE NEARLY CAUSED A MULTI CAR COLLISION, BUT DUE TO OTHER DRIVERS BEING AWARE NO ACCIDENT HAPPENED. CONDITION- FORT HOOD TEXAS, VEHICLE IS DRIVING DOWN THE ROAD, NEAR A STOP LIGHT APPROACHING AT A SPEED OF 13 MPH. VEHICLE SHUTS OFF, STEERING LOCKS, BRAKES LOCK, AND VEHICLE WILL NOT GO OUT OF DRIVE. VEHICLE IS NEARLY HIT BY TRAFFIC FROM BEHIND. MILITARY POLICE ARRIVE ON SCENE AND ASSIST DRIVER WITH MOVING VEHICLE TO A SAFE LOCATION. VEHICLE DID START AFTER 22 MINUTES AND 7 SECONDS. VEHICLE WAS DRIVING STRAIGHT, THERE WERE NO HILLS PRESENT. AFTER RESEARCHING MULTIPLE SITES, THREADS, FORUMS, AND BUSINESS, THIS IS A COMMON PROBLEM THAT REQUIRES IMMEDIATE ATTENTION FOR SAFETY OF LIFE.

Mileage: 128,000

WHILE I'M DRIVING MY VEHICLE HOME FROM WORK IT WILL STALL, TAKING THE ABILITY TO STEER AWAY. LIKE IT JUST SHUTS OFF RIGHT IN THE MIDDLE OF DRIVING. IT USUALLY HAPPENS WHEN I AM TURNING OR GOING AROUND A CURVE.

Mileage: 96,250

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. ALSO, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES BEFORE RESTARTING THE ENGINE, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (21027 I 45, SPRING, TX 77388, PHONE NUMBER: (281) 715-6927), BUT THE VEHICLE COULD NOT BE SERVICED DUE TO A RESTRICTION FROM CHRYSLER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

MY TRACTION SENSOR IS NOT WORKING WHICH IS CAUSING MY A SAFETY ISSUE. WHEN I START DRIVING (IN MOTION), THE ABS TRACTION STARTS EVEN WHEN THERE IS NO WATER, ICE OR POOR DRIVING CONDITIONS. THE DEALERSHIP REPLACED THE ABS MODULE AND ITS STILL DOING IT. THEY NOW SAY THEY WILL HAVE TO REPLACE THE SENSOR IN THE STEERING COLUMN (WHEEL). THIS IS VERY SCARY AS IT STOPS MY ACCELERATION AND IT AFFECTS THE ANTI-LOCK BREAKS. I WAS HOPING THIS WAS ALL DUE TO AN MINOR AUTO COLLISION BUT THE INSURANCE COMPANY TOLD ME THERE IS ABSOLUTELY NO WAY THIS COULD HAVE BEEN CAUSED BECAUSE OF IT. THEY SAID ITS A COINCIDENCE AND THAT IT JUST HAPPENED ON ITS OWN AT THE SAME TIME. I WOULD SAY THE FAULT IS UNKNOWN.

MY CHRYSLER TOWN AND COUNTRY HAD PERFORMED THE RECALL ON THE IGNITION SWITCH HOWEVER MY VAN STILL SHUTS DOWN WHILE DRIVING. AT FIRST IT STARTED UPON MORNING WHEN FIRST STARTING OUT THE DAY, BUT NOW IT SHUTS OFF EVEN AFTER 45 MINUTES OF DRIVING THE VEHICLE CAUSING ME TO LOOSE CONTROL OF THE STEERING AND HAVING TO BE CAUTIOUS SO THAT I WONT BE REAR ENDED OR WORSE. I HAVE TAKING IT IN TO BE DIAGNOSED BUT THE TECHNICIANS AFTER HAVING THE VAN HOOKED UP TO THEIR DIAGNOSTIC MACHINE ARE STILL UNABLE TO SEE ANYTHING WRONG. NO ERROR CODES ARE SHOWING. ALSO NOW, WHILE PARKED AND THE ENGINE OFF WITH NO KEYS... MY DOORS WILL JUST OPEN BY THEMSELVES OR AUTOMATICALLY LOCK. IT DID IT YESTERDAY MORNING HOWEVER MY CAR WAS RUNNING, THE VAN LOCKED SOUNDING MY ALARM THAT SOUNDED AS IF I HAD PRESSED THE KEY TO LOCK. I HOPE THAT SOMEONE CAN CALL OR EMAIL ME TO GIVE AN EXPLANATION WHAT COULD BE THE PROBLEM AS WELL AS HOW I CAN RESOLVE THIS PROBLEM,

WHEN DRIVING AT 30 MPH ESP/ BAS/ABS & BRAKE LIGHTS APPEAR ON THE DASH,THEN STEERING BECAME DIFFICULT .WE ARE SO GRATEFUL IT'S NOT ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY VEERED TO THE LEFT AND THE EPS AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY TIRE. THE TIRE WAS ROTATED TO THE REAR OF THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A STEERING ANGLE MODULE AND CLOCK SPRING MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Mileage: 90,000

THERE SEEMS TO BE AN ISSUE WITH THE CLOCKSPRING MECHANISM IN THE STEERING COLUMN OF THE 2008 T&C VANS. MINE WENT OUT AND WHEN THE MECHANIC TRIED TO GET ONE FROM THE LOCAL DEALER HE WAS TOLD THAT IT IS BACKORDERED ALONG WITH SEVERAL HUNDRED BACKORDERED. OBVIOUSLY THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED AS IT AFFECTS MANY ITEMS.

Mileage: 92,000

I WAS DRIVING DOWN A CITY STREET WHEN THE VAN SUDDENLY DIED IN THE MIDDLE OF THE ROAD. IT LOST POWER STEERING AND BRAKES AND WOULDN'T RELEASE THE KEY. AFTER A FEW MINUTES THE VAN STARTED AGAIN. I BEGAN TO DRIVE HOME THROUGH CITY STREETS WHEN ABOUT 10 MINUTES LATER THE VAN ONCE AGAIN DIED AND LOST POWER TO THE BRAKES AND STEERING AND WOULDN'T RELEASE KEY EVENTUALLY THE CAR MAYBE A CLICKING SOUND AND ALLOWED ME TO START CAR. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM AND FOUND NO ERROR CODES.

Mileage: 120,000

ENGINE SHUTS DOWN COMPLETELY CAUSING LOSS OF POWER STEERING AND BRAKES. NO WARNINGS, JUST DIES. DIAGNOSTICS REVEAL A BAD TOTALLY INTEGRATED POWER MODULE. RECALLS ISSUED FOR MULTIPLE MODELS BUT NOT MINE. I WAS TOLD, I HAVE ALL THE SYMPTOMS BUT I DON'T HAVE THE FLU ! NOW THEY WANT ALMOST $ 1000 TO FIX IT ! IT'S AN ESTABLISHED, DEFECTIVE PART BUT THEY'LL LET ME DRIVE AWAY IN IT UNLESS I CAN COME UP WITH THE MONEY. CHRYSLER SAID IT'S THE SAME PART AS THE RECALLED ONES BUT I DON'T HAVE A RECALL ON MY MODEL. ANT TIME ANY WHERE AT ANY SPEED, IT SHUTS DOWN.

Mileage: 91,000

WHILE DRIVING MY CAR SHUTS OFF IN THE MIDDLE OF DRIVING WIPERS STARTS FLASHING DASH BOARD GOES HEY WIRE CHECK ENGINE LIGHT COMES ON AND ITS VERY HARD TO STEER AND WONT START. THEN AFTER A FEW HOURS IT MIGHT STAR BACK UP OR DAYS LATER.

Mileage: 95,377

I HAVE A 2008 CHRYSLER TOWN AND COUNTRY. MY VIN NUMBER IS [XXX]. I HAD THE RECALL (R03 / NHTSA 14V-373) DONE TO MY VEHICLE THAT WHEN DRIVING THE VEHICLE JUST TURNS OFF AND STEERING LOCKS. SO I TOOK MY VEHICLE IN FOR REPAIR OF THIS RECALL HOWEVER, IT STILL DOES THE SAME THING. WHENEVER DRIVING IT TURNS OFF AND LOCKS WHEEL WHICH IN SEVERAL INSTANCES ME AND MY FAMILY COULD HAVE BEEN INVOLVED IN AN ACCIDENT. I ALSO LET A FRIEND BORROW THE VEHICLE AND IT DID THE SAME THING TO HIM. NOW I TOOK IT BACK TO THE DEALERSHIP WHICH IS JEEP CHRYSLER LOCATED AT 55 W I 240 SERVICE RD, OKLAHOMA CITY, OK 73139. THEY STATED THE CODES DID NOT SHOW A MODULE REPAIR AND THEY COULD NOT REPLICATE THE PROBLEM. HOWEVER, THIS IS THE SAME ISSUE AS BEFORE. THEY SUPPOSEDLY REPLACED THE MODULE AND THE KEY FOBS BEFORE DURING THE RECALL REPAIR. THEY WANTED ME TO PAY AND AUTHORIZE A TWO HOUR DIAGNOSTIC FOR A PROBLEM THAT SHOULD HAVE ALREADY BEEN REPAIRED. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE SINCE I PURCHASED IT. HOWEVER, WHEN I FIRST WENT IN 2011 AND ADDRESSED THE ISSUE WITH JEEP CHRYSLER ORGANIZATION. THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. HOWEVER, YEARS LATER NOW THAT A RECALL FOR THE SAME ISSUE THAT WAS REPORTED BY ME PREVIOUSLY , THEY TRIED FIXING IT. ATTACHED IS THE RECALL FOR THIS PROBLEM. EVEN AFTER THEY ALLEGEDLY REPAIRED THIS PROBLEM, IT STILL DOES THE SAME THING AS BEFORE TURNS OFF, SO THE PROBLEM WAS NOT FIXED CORRECTLY. NOW THEY ARE WANTING ME TO PAY FOR FURTHER TESTING OF MY VEHICLE BEFORE THEY WILL REPAIR THE ISSUE. IT IS A TRUE SAFETY HAZARD AND COULD LEAD TO SERIOUS INJURY. I ALSO HAVE WITNESSES WHO HAVE NOTICED THIS PROBLEM THAT THEY CLAIM THEY CAN'T DUPLICATE AT THE SHOP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 208,000

AFTER THE IGNITION SWITCH RECALL WAS PERFORMED ON MY VEHICLE WE EXPERIENCED A STALL CONDITION THAT RENDERED THE STEERING AND BRAKES UNUSABLE FOR SEVERAL SECONDS. THE SITUATION NEARLY RESULTED IN AN ACCIDENT. THE CONDITION HAPPEN ON A DRY, SUNNY DAY WHILE THE CAR WAS IN MOTION BUT NOT ACCELERATING PRIOR TO GOING INTO A TURN.

Mileage: 114,600

WHILE I WAS DRIVING ON THE ON-RAMP TO A HIGHWAY MY CAR HIT A BUMP AND LOST CONTROL AND I STARTED SLIDING. THANKFULLY THERE HAPPENED TO BE NO ONE COMING. I NOTICED THAT WHEN MY VAN STOPPED HALFWAY IN A DITCH AND HALFWAY ON THE LEFT LANE I WENT TO MOVE MY VEHICLE IT WOULDN'T MOVE SO I THEN NOTICED IT WAS OFF BUT STILL IN DRIVE AND THE KEY WAS STILL ON. SO I PUT IT IN PARK AND SHUT IT OFF THEN TURNED IT BACK ON THEN WAS ABLE TO PROCEED DRIVING BUT SINCE THEN MY ESP/BAS, AND TRACTION CONTROL LIGHT HAVE BEEN ON. AFTER HAVING THAT HAPPENED I HAD THE RECALL ON MY VAN FIXED. WELL THE LIGHTS ARE STILL THERE AND NOW THE DRIVING IS WORSE. I CANT CONTROL MY STEERING AND THEY SAY IT IS MY STEERING ANGLE SENSOR. THEY ALSO SAY MY CATALYTIC CONVERTER NEEDS FIXED AND A PCM FLASH. WHICH I DON'T UNDERSTAND HOW ALL THESE PROBLEMS STARTED SINCE MY IGNITION UNWILLINGLY SHUT OFF. I AM THINKING THAT CAUSED A POWER SURGE, AND NOW ITS GOING TO COST ME $2000 TO FIX IT IF NOT MORE. MY PROBLEMS NOW ARE: 1) MISFIRE IN CYLINDER 4 2) ROUGH IDLE 3) ACCELERATING SLOWLY WHILE RPM'S ARE ABOVE 3000 4) STUMBLING WHILE DRIVING (SHAKES OR VIBRATES REALLY BAD WHILE IN DRIVE/ OR PUTTERS) 5) ESP/BAS, TRACTION CONTROL, AND CHECK ENGINE LIGHT ILLUMINATED ON DASH 6) STEERING WHEEL SHAKES FROM LEFT TO RIGHT ON ITS OWN 7) LOUD ENGINE NOISE 8) MOTOR SHAKES 9) ABS READER SAYS TO REPLACE STEERING ANGLE SENSOR (CLOCKSPRING) 10) THERE IS MORE I JUST CANNOT THINK OF IT RIGHT NOW. THIS IS CURRENTLY WHAT I HAVE FIXED IN THE LAST TWO WEEKS TO SEE IF IT HELPS THE PROBLEM. 1) OIL CHANGE (ALWAYS UP TO DATE) 2) SPARK PLUGS 3) SPARK PLUG WIRES 4) BATTERY 5) IGNITION COIL PACK 6) UPSTREAM O2 SENSOR 7) RECALL DONE ON WIN MODULE IGNITION SWITCH FOBIK KEY I HAVE CONTACTED CHRYSLER TO INFORM THEM OF THIS AND THEY TELL ME THERE IS NOTHING THEY CAN DO ABOUT IT AND ITS NOT A MANUFACTURE DEFECT.

Mileage: 179,000

VEHICLE SHUTS OFF RANDOMLY WHILE IN MOTION ON CITY STREETS GOING BETWEEN 10 - 30 MPH. THE RECALL (R03) FOR THIS PROBLEM HAS BEEN DONE AND THE SHUT-OFFS STILL HAPPEN. UNKNOWN FAULT OR PROBLEM. SEVERAL DIAGNOSTICS DONE OVER THE PAST 2 YEARS, ALL TO NO AVAIL. ENGINE TUNE UP WITH PLUGS PERFORMED. MAP SENSOR REPLACED. NO ERROR CODES. HELP US!!!

Mileage: 101,025

"TAKATA RECALL" WHILE DRIVING ON A NORMAL STREET THE CAR WILL JUST TURN OFF. I WILL LOSE CONTROL OF STEERING, BRAKES AND THE ABILITY OF DRIVING IT. AFTER THE VEHICLE STOPS, I PUT IT IN PARK AND STARTS BACK UP.

Mileage: 106,542

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 90,000

ENGINE WAS STARTED AND JOURNEY STARTED ON TARMAC ROAD. 2 MINUTES LATER, ESP AMBER WARNING LIGHT ILLUMINATED, POWER STEERING DISENGAGED AND BRAKES WENT HARD. ACCELERATION WAS NOT POSSIBLE. CAR HAD TO BE FORCED TO SIDE OF ROAD AND RESTARTED. THIS HAS HAPPENED TWICE IN ONE MONTH. *JS

Mileage: 121,000

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL STARTED TO VIBRATE. IN ADDITION, THE TIE ROD AND THE AXLE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

AFTER SEVERAL MONTHS WAITING FOR THE R03 RECALL TO BE DONE, IT WAS FINALLY FIXED. TO MY DISMAY, AS I WAS DRIVING OFF THE PARKING LOT OF THE DEALER WHO FIXED IT I STARTED HEARING A CLICKING NOISE IN MY STEERING WHEEL. IT WAS NEVER LIKE THAT BEFORE AND NOW THERE IS A PROBLEM WITH IT. DEALER CLAIMS IT IS THE CLOCK SPRING ASSEMBLY AND WILL COST BE ROUGHLY $500 BUT DEALER REFUSES TO PAY FOR IT. THEY STATED THEY WERE NO WHERE NEAR THE STEERING WHEEL WHICH IS HARD TO BELIEVE SINCE THEY WERE REPLACING THE IGNITION WHICH I THOUGHT WERE RIGHT NEXT TO IT. AND I'VE ACTUALLY READ SEVERAL CONSUMER COMPLAINTS THAT HAD A SIMILAR PROBLEM. CHRYSLER IS LOOKING INTO THIS BUT I WON'T HOLD MY BREATHE.

Mileage: 1

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THAT WHEN THE KEY WAS TURNED TO THE OFF POSITION, THE VEHICLE REMAINED ON. IN ADDITION, THE DOOR LOCKS, THE WIPER BLADES AND THE HORN ACTIVATED ERRONEOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V373000(ELECTRICAL SYSTEM) WAS RECEIVED IN MAY 2015. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WE BOUGHT OUR 2008 CHRYSLER TOWN AND COUNTRY IN MAY OF 2014 USED FROM KUNES FORD ANTIOCH ILLINOIS. THE FIRST TIME I WENT TO USE MY ELECTRIC START, ABOUT 15 MINS AFTER CAR WAS GOING THE VAN STARTED GOING CRAZY WINDSHIELD WIPERS/ FLUID HORN BLARING DOORS LOCK CAN'T USE THE FOBIK KEY TO UNLOCK THE ONLY WAY TO STOP IT WAS TO DISCONNECT BATTERY. COUPLE MONTHS PAST AND IT STARTED ACTING TO WHERE I WOULD GO TO START THE CAR AND IT WOULD JUST CLICK AND WOULD T START. IT HAS DONE ALL OF THE LISTED ABOVE NUMEROUS TIMES BUT NOW IT IS GETTING MORE AND MORE. ABOUT 3 WEEKS AGO IT DID IT 7 TIMES IN ONE WEEK 4 OF THOSE TIMES I HAD MY 4 CHILDREN IN THE VEHICLE. WHILE I AM DRIVING DOWN THE STREET IT WILL START TO DO THIS CRAZINESS AND THEN IT WILL STALL. YESTERDAY AUGUST 4 2015 IT DID IT TWICE THE SECOND TIME IT STARTED WITH WIPERS WHILE DRIVING WHEN I GOT HOME I PARKED IT TOOK THE KEY OUT OF IGNITION AND THE VAN WAS STILL RUNNING AND DOING THE WIPERS THE DOORS LOCKED AND I COULD T GET IT UNLOCKED TO GET MY CHILDREN OUT OF THE CAR. I HAVE HAD IT AT A CHRYSLER DEALER FOR SERVICE FOR 2 WEEKS WHERE THE SERVICE MANAGER DROVE IT PERSONALLY HE WAS ABLE TO GET IT TO DO THE SAME THING TO HIM. I HAD MY VEHICLE RETURNED AFTER TWO WEEKS CHARGED $235 DOLLARS AND WAS TOLD GOOD LUCK TO YOU WE HAVE NO CLUE WHAT'S CAUSING IT. I HAVE BEEN IN CONTACT AND COMPLAINING TO CHRYSLER WHICH I NOW HAVE A CASE MANAGER WHO COULD ONLY TELL ME TO TAKE IT TO DEALERSHIP WHILE ITS IN PROCESS TO HAVE IT RAN FOR CODES WHICH I DID YEATURDAY AND WAS LAUGHED AT BUT THE SERVICE GUYS. I AM AT MY WITS END. THIS IS THE CAR WE PURCHASED FOR OUR FAMILY TO BE SAFE IN BUT INSTEAD I AM DRIVING A DEATH TRAP AND NO ONE HAS AN ANSWER OR WANTS TO HELP. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS THIS IS A SERIOUS PROBLEM. I JUST GOOGLED IT AND FOUND TONS OF COMPLAINTS ABOUT SAME THING. THIS IS AN ISSUE FOR SURE!! PLEASE HELP!!!

Mileage: 120,000

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE TURNING THE IGNITION OVER, THE VEHICLE REMAINED IDLE AND THE BRAKES AND POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON FOUR OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT FOUND NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

NOTICED LOUD GRINDING NOISE COMING FROM FRONT END OF VEHICLE AND VIBRATION IN STEERING WHEEL. NOISE AND VIBRATION INCREASED WITH SPEED. WAS TOLD BOTH FRONT BEARINGS WERE BAD AND NEEDED REPLACEMENT. UNDERSTOOD A RECALL WAS CONDUCTED AND A SERVICE BULLETIN WAS ISSUED FOR THE 2008 TOWN & COUNTRY, BUT CHRYSLER SAID MY VEHICLE WAS NOT AFFECTED, WHICH IS ODD CONSIDERING THE ISSUES IN MY T/C SEEM TO VERY THE VERY ISSUES FOUND WITHIN THE RECALL AND BULLETIN DETAILING REQUIRED REPAIR.

Mileage: 51,000

I MADE AN APPOINTMENT FOR THE RECALL TO BE FIXED. THE DEALER CALLED ME THE NIGHT BEFORE AND SAID THE PART WAS USED FOR ANOTHER CUSTOMER. I MADE THE SECOND APPOINTMENT FOR JUNE 26, 2015. THE DEALER CALLED THE DAY BEFORE AND CONFIRMED. I GOT TO THE DEALER AT 8:10AM. AT 9:15AM A SALES ASSOCIATE CAME OUT AND TOLD ME THAT THE PART WAS NOT THERE. I WASTED MY TIME AND AM VERY DISAPPOINTED!! I DO NOT HAVE ANYTHING POSITIVE TO SAY ABOUT CHRYSLER. THEIR CUSTOMER SERVICE IS THE WORST I HAVE EVER HAD TO DEAL WITH AS A CONSUMER. THIS IS ONE WEEK LATER AND NOT EVEN THE MANAGER HAS CALLED ME. I WILL NEVER EVER PURCHASE WITH CHRYSLER AGAIN!!

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 35 MPH, THE IGNITION KEY INADVERTENTLY MOVED INTO THE OFF POSITION CAUSING THE ENGINE TO TURN OFF. THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

WITHIN THE FIRST 10 TO 15 MINUTES OF DRIVING THE VEHICLE, THE ENGINE WILL SHUT OFF CAUSING EXTREMELY HARD STEERING AND BRAKING. THERE DOES NOT SEEM TO BE A PATTERN AS TO IF I USE THE REMOTE START OR JUST THE KEY. IT DOES SEEM TO HAPPEN MORE IN COLD WEATHER THAN WHEN THE WEATHER IS WARMER. THIS HAPPENS ON THE AVERAGE OF 3 TO 5 TIMES A WEEK. AFTER THE ENGINE CUTS OFF AND THEN RE-STARTED, THERE ARE NO OTHER CUT OFFS UNTIL THE VEHICLE SITS FOR SOME PERIOD OF TIME AND STARTED UP AGAIN. THIS IS SO SERIOUS THAT MY WIFE AND DAUGHTER CANNOT DRIVE THE VEHICLE. I KNOW THAT A RECALL HAS BEEN ISSUED BUT IT HAS BEEN SEVERAL MONTHS AND THERE IS NOTHING (ACCORDING TO THE DEALER) THAT CAN BE DONE SO THE VEHICLE CAN BE DRIVEN SAFELY! HELP PLEASE!! *TR

Mileage: 66,725

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP KEPT ILLUMINATING INTERMITTENTLY. THE VEHICLE VEERED TO THE RIGHT AND THE POWER STEERING SEIZED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE TO REPAIR THE FAILURE. THE CONTACT CONSTANTLY HAD TO TURN OFF AND RESTART THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V394000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

WHILE DRIVING MY CAR HAS TURNED OFF DUE TO THE RECALL ON THE WIN MODULE OVER 6 TIMES NOW. THANK GOD I WAS DRIVING AT A LOW SPEED ON A SIDE STREET EACH TIME. I LOSE ALL POWER AND THE VEHICLE COMPLETELY TURNS OFF. I DO NOT FEEL SAFE IN THIS CAR. I HOPE YOUR CONSCIENCE CAN WITHSTAND POSSIBLE CRASHES AND PEOPLE LOSING THEIR LIVES BECAUSE YOUR PIECE OF [XXX] COMPANY HAS HAD OVER A YEAR TO FIX THIS AND HAS NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 85,000

NUMEROUS TIMES THE CAR ENGINE/IGNITION HAS SHUT OFF WHILE DRIVING. ALL POWER ASSIST ARE THEN DISABLED. WE HAVE BEEN LUCKY THAT SO FAR EACH EVENT HAS NOT BEEN ON FREEWAY DRIVING AND WE WERE ABLE TO SLUGGISHLY STEER THE CAR TO THE SIDE OF THE ROAD. WE HAVE FILED THIS COMPLAINT WITH OUR DEALER AND WITH CHRYSLER BUT ARE STILL WAITING FOR RECALL ACTION. WE HAVE BEEN TOLD BY OUR DEALERSHIP (LARRY MOORE CHRYSLER-PEORIA , AZ. THAT THE PARTS FOR OUR MODEL YEAR ARE NOT EVEN AVAILABLE YET?? WHAT HAPPENS IF WE ARE IN AN ACCIDENT DUE TO THIS DEFECT?? SEEMS UNCONSCIONABLE THAT CHRYSLER ADMITS THE PROBLEM (FINALLY), PUTS OUT RECALLS, KNOWS IT IS A HUGE SAFETY ISSUE AND THEN IS NOT PROMPT IN SETTLING THE MATTER? *TR

Mileage: 85,000

I WAS DRIVING DOWN THE ROAD GOING BETWEEN 35-40 MPH AND MY CAR SHUT OFF. THE RADIO AND HEADLIGHTS WERE WORKING BUT THE ENGINE WAS OFF, THE POWER STEERING STOPPED WORKING AND THE BRAKES WERE NOT WORKING CORRECTLY. I TRIED TO STEER ON THE ROAD BUT WAS APPROACHING A STOP SIGN WHERE CROSS TRAFFIC DID NOT STOP. SO I ENDED UP PULLING INTO THE FRONT YARD OF SOMEONE'S HOUSE TO SLOW AND FINALLY STOP THE CAR. THE FRONT YARD WAS LARGE SO LUCKILY I DID NOT HIT ANY MAILBOXES OR HOUSES. MY CAR HAD SHUT OFF IN 3 OTHER INCIDENCES BUT I WASN'T GOING AS FAST AND I WAS IN A RESIDENTIAL NEIGHBORHOOD SO I WAS ABLE TO LET THE CAR ROLL TO A STOP AND NO ONE WAS HURT. WE USE THIS CAR AS A FAMILY CAR AND I AM WORRIED THAT SOMEONE IS GOING TO GET HURT IF THIS HAPPENS AGAIN. I HAVE CALLED THE CLOSEST DEALERSHIP SEVERAL TIMES AND CHRYSLER AND NO ONE SEEMS TO BE ABLE TO HELP ME. THEY ALL OF TOLD ME THAT NOTHING CAN BE DONE WITHOUT A CERTAIN PART THAT IS NOT AVAILABLE. WHEN I CALL THE DEALERSHIP THEY FORWARD ME TO CHRYSLER AND WHEN I SPOKE TO THE PERSON AT CHRYSLER THEY FORWARD ME TO THE DEALERSHIP. *TR

Mileage: 88,100

THERE IS A RECALL ON MY VEHICLE. THE PARTS HAVE NOT BEEN MADE. I RECEIVED MY NOTICE IN AUGUST, 2014. I HAVE E-MAILED THEM TWICE AND THE PARTS STILL HAVE NOT BEEN PRODUCED. WHY????? MY CAR "COULD CAUSE UNINTENDED ENGINE SHUT OFF AND THE PASSIVE RESTRAINT SYSTEMS, INCLUDING THE AIRBAGS TO SHUT OFF. THIS COULD INCREASE THE RISKOF A CRASH UNDER CERTAIN CONDITIONS AND INCREASE THE RISK OF OCCUPANT INJURY DURING A CRASH." *TR

WE'RE FOLLOWING UP ON OUR VEHICLE INVOICE AND RECEIPTS SENT TO CHRYSLER CUSTOMER ASSISTANCE, P.O BOX 21-8007 AUBURN HILLS, MI 48321-8007. IT HAS BEEN OVER 3 MONTHS AND WE STILL HAVEN'T RECEIVED THE PROPER REIMBURSEMENT FOR THE RECALL. WE SHOULD HAVE RECEIVED OUR PAYMENT WITHIN 60 DAYS AS DOCUMENTED IN THE RECALL NOTIFICATION. THE RECALL # IS L25/ NHTSA 14V-373 DUE TO THE FREQUENCY OPERATED BUTTON IGNITION KEY WHICH WOULD CAUSE THE ENGINE TO SHUT OFF. PLEASE CONTACT US WITH THE STATUS OR UPDATE TO THIS RECALL. *TR

Mileage: 55,500

L25 RECALL. IGNITION FAILED THREE TIMES NO PARTS TO FIX YET. NO OTHER KEYS ON FOB LAST TIME IT TURNED OFF. KEY IS LOOSE IN THE IGNITION (PER THE LOCAL CHRYSLER SERVICE MGR). ENGINE TURNED OFF THREE TIMES WHILE DRIVE WITHOUT TOUCHING THE KEY. HAPPENED THREE TIME AT DIFFERENT SPEEDS FIRST TIME AT 45 MILES PER HOUR CAR JUST STOPPED IN THE MIDDLE OF THE ROAD.. ONCE FASTER, ONCE SLOWER. MY 22 YEAR OLD DAUGHTER WAS DRIVING THE CAR ALL THREE TIMES. ALL THE LIGHTS ON THE DASH COME ON AND SHE SAID THE STEERING WOULD NOT WORK AND THE BRAKES DID NOT WORK. SHE CALLED CRYING THE FIRST TIME FROM THE MIDDLE OF THE ROAD DID NOT KNOW WHAT TO DO. ENGINE HAD STOPPED. (NO CODES SHOWED ON DIAGNOSTIC COMPUTER WHEN DEALER CHARGED FOR THE DIAGNOSTIC) SHE ENDED UP IN THE MIDDLE OF THE ROAD STOPPED. ENGINE DID RESTART ALL THREE TIMES. LOCAL CHRYSLER DEALER COULD NOT GET TO DUPLICATE EVEN THOUGH THE SAID THEY DROVE CAR 4 OR 5 TIMES. (EVEN THOUGH THEY SAID THEY DROVE IT 4 OR 5 TIMES, NO MILES WERE PUT ONE THE VAN WHILE IN THE DEALERSHIP. EVEN THE $115 DIAGNOSTIC CHARGE FROM THE DEALERSHIP SHOWED NO MILES WERE PUT ON THE VAN). THEY CHARGED BECAUSE THEY SAID THEY COULD NOT CONFIRM IT WAS THE L25 RECALL WHICH THEY HAVE NO PARTS TO FIX YET. THE LOCAL CHRYSLER DEALER SAID THEY RAN A DIAGNOSTIC FOR $115 THAT SHOWED NO COMPUTER CODES WHICH THE SERVICE MANAGER SAID SOUNDS LIKE THE IGNITION RECALL SYMPTOMS, BUT STILL CHARGED ME BECAUSE THEY COULD NOT GET IT TO DUPLICATE AT THE DEALERSHIP.(I DID NOT KNOW A SAFETY RECALL HAD TO BE DUPLICATED TO GET WORK DONE WITHOUT CHARGING) THE LOCAL CHYRSLER DEALERSHIP SAID THAT IT SHOULD BE SAFE TO KEEP DRIVING, THEY COULD NOT FIND ANYTHING WRONG WITH IT. MY 22 DAUGHTER IS SCARED TO DEATH OF THE VAN BUT IS HAVING TO KEEP DRIVING IT. *TR

Mileage: 107,000

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ESP WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE WARNING LIGHTS UNILLUMINATED, THE VEHICLE QUICKLY DECELERATED AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

WHILE TRAVELING AT A REDUCED RATE OF SPEED, MY 2008 TOWN AND COUNTRY VAN SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES AND HAS HAPPENED MULTIPLE TIMES IN A DAY. IT IS VERY FRIGHTENING TO BE DRIVING ALONG AND THE ENGINE SHUTS OFF AND THE VEHICLE LOSES ALL POWER. I HAVE BEEN TOLD THAT MY VEHICLE IS UNDER A IGNITION NODE RECALL. TODAY, I CALLED MY DEALER AND THE REPRESENTATIVE CLAIMED TO HAVE NEVER HEARD OF THE TOWN AND COUNTRY SHUTTING OFF WHILE DRIVING. I HAVE SEEN MANY INSTANCES OF THIS ON THE INTERNET AND HAVE TROUBLE BELIEVING THE DEALER HAS NOT HEARD OF THIS. I AM CONCERNED FOR OUR SAFETY WHILE DRIVING THIS CAR. PLEASE ADVISE AS TO WHAT ACTION I SHOULD TAKE. *TR

Mileage: 122,000

INCIDENT WITH CHRYSLER TOWN & COUNTRY 2008 2/9/15 BETWEEN 4:26-4:29 P.M. DRIVING SLOW AFTER JUST HAVING GOTTEN A GREEN LIGHT (25MPH OR LESS) HIT A BIG BUMP IN THE ROAD. EVERY LIGHT ON THE DASHBOARD LIT UP AND I FELT THE ENGINE LOSE POWER. THE VAN COASTED FOR A COUPLE SECONDS THEN SEEMED TO GAIN POWER BACK. WENT AROUND A BEND IN THE ROAD SLOWLY AND THE ENGINE LOST ALL POWER. IT DID NOT COME BACK AT ALL THIS TIME. I TRIED TO USE THE TURN SIGNAL TO GET TURN INTO A PARKING LOT. SIGNAL DID NOT WORK. NEITHER DID POWER STEERING. I COULD NOT GET VAN TO TURN INTO PARKING LOT. THERE WAS A MOVING VEHICLE BEHIND ME AND A PARKING LOT FULL OF CARS TO MY LEFT. I FOUND THE AUTOMATIC BRAKES WERE NOT WORKING. I TURNED THE STEERING WHEEL HARD TO THE RIGHT TO AVOID HITTING AN ONCOMING VEHICLE AND THANKFULLY THE VAN COASTED INTO A SNOW BANK WHICH STOPPED IT FROM MOVING ANY FARTHER. TURNED ON THE HAZARD LIGHTS. I WAS ABLE TO GET THE VAN INTO PARK AND MAKE SURE IT REALLY WAS NOT GOING ANYWHERE. I TOOK THE KEYS OUT OF THE IGNITION AND WAITED JUST UNDER A MINUTE. I DECIDED TO PUT THE KEY BACK IN THE IGNITION AND SEE IF I COULD GET THE VAN TO START. IT STARTED WITHOUT ANY NOTICEABLE PROBLEMS?! CAR KEY' ATTACHED TO KEY RING WITH OTHER KEYS. DID NOT RECEIVE A NOTICE IN THE MAIL ABOUT RECALL. LOOKED UP POSSIBLE RECALLS AFTER THE FACT AND YES, THERE IS ONE. AND IT IS MUCH MORE SERIOUS THAN CHRYSLER LETS ON. TRIED TO CONTACT CHRYSLER BY PHONE SEVERAL TIMES AND CAN'T GET THROUGH. IF THIS HAD HAPPENED IN ONE OF MANY OTHER PLACES I HAD BEEN DRIVING THAT DAY THE ACCIDENT COULD'VE BEEN FATAL. *TR

Mileage: 86,868

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SHUT OFF AND CAUSED THE POWER STEERING AND BRAKES TO FAIL. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 02/24/15*LJ UPDATED06/10/2015 *JS

Mileage: 78,000

MY TOWN AND COUNTRY IS INVOLVED IN THE L25 RECALL. THERE HAVE BEEN SEVERAL OCCASIONS WHERE DURING OPERATION, THE KEY MOVES FROM THE "ON" POSITION. THIS CAUSES THE VEHICLE TO SHUT OFF AND I AM UNABLE TO STEER OR ENGAGE THE BRAKES. I HAVE CONTACTED CHRYSLER SEVERAL TIMES ABOUT THIS AND TO RECEIVE AN ESTIMATED TIME OF WHEN THE PARTS WILL BE AVAILABLE FOR REPAIR. I CONTACTED THEM TODAY, 1/6/2015 TO LET THEM KNOW THAT IT HAPPENED AGAIN AND I ALMOST CAUSED AN ACCIDENT ON A MAJOR HIGHWAY. I ALSO REQUESTED FOR THEM TO PROVIDE ME WITH A SAFE VEHICLE TO DRIVE WHILE WAITING ON THE PARTS FOR REPAIR DUE TO THE CONCERN I HAD FOR THE SAFETY OF MY CHILDREN AND OTHER DRIVERS. THEY SAID THAT IT WAS NOT POSSIBLE BECAUSE THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THIS DISREGARD FOR THE SAFETY OF MY FAMILY AND THE PUBLIC IS UNACCEPTABLE. I WOULD LIKE TO BE CONTACTED AND INFORMED OF OTHER ACTIONS I CAN TAKE SO THAT INJURIES AND/OR DEATHS DO NOT OCCUR DUE TO THEIR FAILURE TO REMEDY THIS DEFECT AND REFUSAL TO PROVIDE ME WITH TEMPORARY SAFE TRANSPORTATION.

Mileage: 120,000

FOR THE PAST SEVERAL MONTHS THE CAR WILL NOT START AND TAKES SEVERAL TRIES TO SUCCESSFULLY START THE CAR. IT HESITATES AT AROUND 35 MPH AND TRIES TO STALL. I HAVE BEEN WAITING FOR CHRYSLER TO FOLLOW UP WITH A SECOND (L-25) RECALL NOTICE. YESTERDAY, 12/14/14 WHILE GOING AROUND A ROUND-ABOUT IT DIED COMPLETELY AND I LOST POWER STEERING, AND ALL POWER TO THE CAR. I WAS ABLE TO RESTART THE CAR AND RETURN IT HOME. THIS IS MY MAIN FORM OF TRANSPORTATION, USED TO TAKE THE KIDS TO SCHOOL AND ACTIVITIES. I WAS TOLD BY THE DEALER TODAY THEY HAVE BEEN ADVISED NOT TO TOUCH IT BY CHRYSLER AND TOLD TO CONTACT CHRYSLER. THE REPRESENTATIVE AT CHRYSLER SAID I NEEDED TO TAKE IT UP WITH THE DEALER AS IT IS NOT A MATTER OF HAVING A PART, BUT THAT CHRYSLER DOES NOT HAVE A SOLUTION. THIS IS VERY CONCERNING, AS IT POSES A SERIOUS SAFETY TO CONCERN TO ME, MY KIDS, AND OTHER DRIVERS. PLEASE LET ME KNOW WHAT RECOURSE I HAVE IN GETTING CHRYSLER TO COMPLETE THE FULL REPAIR TO MY SATISFACTION. **THE MOPAR WEBSITE SAYS PARTS ARE AVAILABLE. IT WOULD SEEM A HUGE LIABILITY THAT CHRYSLER WOULD NOT MAKE DRIVER AND PASSENGER SAFETY PRIORITY. *TR

Mileage: 81,835

INCIDENT 1: 10/29/14 WHILE DRIVING WITH MY CHILD, THE VEHICLE'S ENGINE SHUT OFF CAUSING THE VEHICLE TO LOOSE POWER BRAKES & STEERING FUNCTION. ENGINE WOULD NOT TURN OVER. VEHICLE TOWED FOR REPAIR. STARTER RELAY REPLACED. INCIDENT 2: 11/28/14 WHILE DRIVING MY TWO CHILDREN, AT A HIGH RATE OF SPEED, ON I-75, THE VEHICLE'S ENGINE SHUT OFF CAUSING THE VEHICLE TO LOOSE POWER BRAKES & STEERING FUNCTION. ENGINE WOULD NOT TURN OVER. ENGINE THEN TURNED OVER. VEHICLE DRIVEN TO OWNER'S RESIDENCE. 11/29/14 ENGINE WOULD NOT TURN OVER. VEHICLE TOWED TO CHRYSLER DEALERSHIP FOR INSPECTION. *JS

Mileage: 51,000

CAR LOST POWER STEERING AND BRAKES, FOUND OUT LATER THERE WAS A RECALL (L25). BROUGHT TO DEALERSHIP IN OLD SAYBROOK, CT. PARTS NOT AVAILABLE. RECALL IS FOR EXACTLY THE SAME SYMPTOMS WE EXPERIENCED. CALLED CHRYSLER FOR RENTAL OR OTHER DEALERSHIPS, TOLD I WAS OUT OF LUCK AND OUT OF WARRANTY IT IS NOT A WARRANTY ISSUE IT IS A RECALL ISSUE. THEY SAID PARK IT OR DRIVE IT. THEY SAY IT IS SAFE BUT IT IS NOT. IF THE ENGINE TURNED OFF ON THE HIGHWAY MY KIDS WOULD BE DEAD. ITS RIDICULOUS THAT THEY HAVE A SAFETY RECALL AND DON'T HAVE THE PARTS, THEY ARE OPEN FOR HUGE LIABILITY THERE. BOTTOM LINE IS I DON'T HAVE A SAFE CAR DUE TO THEIR DEFECT, AND THEY WONT DO ANYTHING ABOUT IT. ETA ON REPAIR PART IS NOT KNOW BY CHRYSLER. *TR

Mileage: 93,000

IN DECEMBER OF 2013 MY CAR IGNITION BEGAN SHUTTING OFF WHILE DRIVING. FIRST TIME I WAS GOING 45 MPH. IT HAPPENED 3 TIMES LAST WINTER AND STOPPED. CHRYSLER ISSUED AN L25 RECALL 2 MO AGO BUT NO ETA ON PARTS STILL AS OF TODAY. KEY FOB SLIPPED TO THE ACCESSORY POSITION WHILE DRIVING ON 10/16 AND 10/21 JUST RECENTLY WHILE LEAVING THE PARKING GARAGE AT MY OFFICE. GARAGE IS A BIT BUMPY LIKE ALL AND I HAVE REMOVED ALL KEYS FROM THE FOB PER CHRYSLER INSTRUCTIONS. THEY CLAIM THIS HAPPENS AT LOW SPEEDS BUT IT HAS HAPPENED TO ME GOING 45-50 MPH LAST WINTER. ON 10/21 I WAS GOING DOWN THE PARKING DECK ON AN INCLINE AND THE ENGINE SHUT OFF. SOMEONE WAS CHANGING A FLAT TIRE IN A PARKING SPOT AT THE END THE RAMP I WAS ON AND A CAR WAS BEHIND ME.I DIDN'T KNOW THE ENGINE HAS SHUT OFF UNTIL I GO TO BRAKE AND TURN. I BARELY STOPPED IN TIME SO AS NOT TO HIT THE GUY CHANGING HIS TIRE AND THE PERSON BEHIND ME ALMOST SLAMMED INTO ME. ADD TO THIS THE AIRBAGS BECOME INEFFECTIVE DUE TO THE POWER LOSS AND I HAVE NO POWER STEERING OR POWER BRAKES. I WAS ABOUT TO TURN AT THE BOTTOM OF THE RAMP WHEN I REALIZED I HAD NO POWER. I COULD HAVE KILLED THE PERSON IN FRONT AND THE PERSON BEHIND ALMOST TOOK ME OUT. THE FREQUENCY OF THIS HAPPENING IS INCREASING AND CHRYSLER REFUSES TO DO ANYTHING. THEY TOLD ME TODAY THE RECALL IS TOO BIG AND THEY DON'T HAVE THE LOANER CARS TO ACCOMMODATE AND CHRYSLER CLAIMS THIS ONLY HAPPENS AT LOW SPEEDS ON BUMPY ROADS AND THE CAR IS SAFE TO DRIVE. I HAVE A SPECIAL NEEDS CHILD WHO IS ALWAYS IN THE CAR WITH ME AND I'M ALWAYS CARPOOLING WITH MY DAUGHTER'S GYMNASTICS TEAM SO I ALWAYS HAVE KIDS IN MY CAR GOING TO PERFORMANCES. THIS IS PUTTING ME AND MY FAMILY AND OTHER KIDS AT RISK. MY CAR IS NOT SAFE AND CHRYSLER REFUSES TO DO ANYTHING ABOUT THIS. I NEED A LOANER CAR AND QUICK. I DRIVE TO WORK 5 DAYS A WEEK FOR AN HOUR EACH WAY PLUS ALL THE OTHER THINGS I HAVE TO DO TO TRANSPORT MY KIDS. *TR

Mileage: 106,450

JUST PURCHASED A USED 2008 CHRYSLER TOWN & COUNTRY. IT WAS TAKEN TO THE SHOP FOR EXTENSIVE MAINTENANCE, INCLUDING THE REPLACEMENT OF THE HUB BEARING - FRONT RIGHT WITH OEM PARTS. UPON FURTHER INSPECTION WE ASCERTAINED THAT THERE IS A RECALL FOR THIS PART FOR THE 2008 MODEL YEAR. CHRYSLER NOTIFICATION K19 STATES: "THE FRONT WHEEL BEARINGS ON YOUR VEHICLE (VIN: XXXXXXXXXXXXXXXXX) MAY DEVELOP A GROWLING OR GRINDING NOISE. THE BEARING NOISE MAY INCREASE OR DECREASE DURING TURNING MANEUVERS. WHAT YOUR DEALER WILL DO: CHRYSLER WILL SERVICE YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) WELL, IT TURNS OUT THAT MY VEHICLE VIN NUMBER IS NOT INCLUDED IN THE RECALL. IS THERE A REASON FOR THIS? CAN YOU LOOK INTO THIS? THANK YOU. *TR

Mileage: 98,134

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). WHILE DRIVING 2 MPH, THE ENGINE STALLED, THE STEERING SEIZED, AND THE BRAKES LOCKED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE HAS OCCURRED FOR THE PAST FOUR YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

REGARDING SAFETY RECALL: L25/NHTSA 14V-373 I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM SINCE 2008! SINCE IT IS AN INTERMITTENT PROBLEM, THE SERVICE REPRESENTATIVES AT EAST HILLS CHRYSLER (GREENVALE, NY) IGNORED ME. I WAS TOLD REPEATEDLY THAT THERE WAS NO SUCH PROBLEM. MY CAR STALLED SEVERAL TIMES WHEN I WAS ON NY EXPRESSWAYS GOING APPROXIMATELY 55 MPH, AND ON NEIGHBORHOOD ROADS GOING A RANGE OF 25 TO 40. IT HAPPENED TO MY 18 YR OLD DAUGHTER ON THE LONG ISLAND EXPRESSWAY WHEN SHE WAS GOING 55. WE AND YOU ARE LUCKY NO ACCIDENT OCCURRED AND WE WERE ABLE TO GET TO THE SIDE OF THE ROAD. THE CAR DOES NOT START PROPERLY EITHER. THE IGNITION DOES NOT CATCH UNLESS THE FOBIK IS WIGGLED OF THE BRAKES AND GAS PEDAL ARE TAPPED REPEATEDLY. I COMPLAINED ABOUT THIS PROBLEM EVERY TIME I TOOK MY CAR TO THE DEALERSHIP OVER THE LAST 6 YEARS. EACH TIME, I WAS GIVEN A DIFFERENT EXCUSE. NOW EAST HILLS HAS MY CAR INDEFINITELY BECAUSE PARTS ARE ON BACK ORDER INDEFINITELY. TO BOOT, THE LOANER CAR WAS DIRTY, SMELLS BAD, WINDSHIELD WAS SMOKY, ONE TIRE NEEDED AIR, AND THE WASHER FLUID WAS EMPTY. I AM NOT AT ALL SATISFIED WITH THIS CAR OR THE EAST HILLS CHRYSLER DEALERSHIP. MAYBE SOMEDAY, YOU WILL ALSO ACKNOWLEDGE THE BRAKE SYSTEM PROBLEM. FOR NOW, IT'S ABOUT TIME YOU ACKNOWLEDGED THE IGNITION/FOBIK PROBLEM! WE'VE KNOWN ABOUT THE PROBLEM FOR YEARS! *TR

CAR STALLS FOR NO APPARENT REASON CAUSING ME TO LOSE DRIVING FUNCTIONS LIKE BRAKES AND STEERING. RADIO STAYS ON. THIS HAPPENS ABOUT EVERY TWO WEEKS. *TR

Mileage: 118,000

WHILE I AM DRIVING MY 2008 CHRYSLER TOWN AND COUNTRY IT SHUTS OFF WITHOUT WARNING. WHEN THIS HAPPENS I AM USUALLY DRIVING LESS THAN 35MPH BUT IT IS VERY DIFFICULT TO CONTROL THE VAN DUE TO A LOSS OF POWER STEERING, ELECTRIC, AND GAS CONTROL. I USUALLY HAVE TO APPLY THE BRAKE, SHIFT IT IN NEUTRAL, AND WAIT FOR THE ENGINE TO RESTART (WHICH SOMETIMES STALLS FOR A FEW SECONDS). THIS IS VERY CONCERNING TO ME AS A PARENT WITH 3 CHILDREN WHO USUALLY TRAVEL WITH ME AND IT HAPPENS FREQUENTLY--SO FAR UP TO 6 TIMES IN 1 DAY. *TR

Mileage: 6

I WAS DRIVING ON A NY HIGHWAY AT 60 MPH WHEN MY CAR SUDDENLY SHUT OFF AND THE IGNITION TURNED TO THE ACC POSITION. I HAD MY CHILD IN THE BACK SEAT AND WE NARROWLY ESCAPED AN ACCIDENT. I BROUGHT THE CAR TO MY CHRYSLER DEALERSHIP AND PAID $800 FOR A CLOCKSPRING WHICH I WAS TOLD WOULD PREVENT THIS FROM HAPPENING AGAIN. IT JUST HAPPENED AGAIN 3 WEEKS AGO. THIS TIME I WAS IN RUSH HOUR TRAFFIC AND ALMOST CAUSED A MULTIPLE CAR COLLISION. I HAD NO CONTROL OVER STEERING WHEEL OR BRAKES. THE CAR COMPLETELY SHUTS OFF. I CALLED CHRYSLER AND THEY SAID "WOW, I NEVER HEARD THAT BEFORE". REALLY?? BECAUSE MODELS 2009-PRESENT HAVE BEEN RECALLED FOR THIS EXACT ISSUE YET YOU HAVE NO IDEA WHAT I'M TALKING ABOUT. MY CAR WAS AT THE DEALERSHIP AGAIN FOR 11 DAYS AND I WAS TOLD THEY DON'T KNOW WHAT THE PROBLEM IS EITHER. I SPENT $900 ON A RENTAL FOR THAT WASTE OF TIME. THESE 2008 CARS NEED TO BE RECALLED BEFORE SOMEONE GETS KILLED. I DO BELIEVE IT WILL HAPPEN SOON BECAUSE THIS IS A SCARY SITUATION TO BE IN. *TR

Mileage: 99,546

WHILE DRIVING THE VAN STOPPED WORKING, INSTRUMENT PANEL LIT UP, AC AND RADIO TURNED OFF,STEERING LOCKED AND BRAKES DID NOT WORK. CONTACTED LOCAL DEALERSHIP THEY WERE UNABLE TO DIAGNOSE AFTER 2 DAYS. TOOK IT HOME AND SAME THING HAPPENED ON 7/11/14. BROUGHT TO NON-DEALERSHIP MECHANIC WHO IS LOOKING INTO STEERING COLUMN/ELECTRICAL PROBLEM BUT STILL NOTHING AFTER 3 DAYS. I HAVE AN EXTENDED WARRANTY ON VEHICLE SO PLAN TO SUBMIT EXPENSES TO CHRYSLER. *TR

Mileage: 82,000

WHILE DRIVING BACK FROM WORK MY VEHICLE TURNED OFF COMPLETELY. IT WAS ROLLING AND I WAS UNABLE TO BRAKE OR TURN THE STEERING WHEEL. THERE WAS NO POWER STEERING, NO BRAKES, ALL THE CONTROLS AND LIGHTS WERE OFF. I WAS IN THE MIDDLE OF THE BUSY 4 LANE STREET. I PUT MY HAZARD LIGHTS ON AND MOVED OVER TO THE OUTSIDE LANE AND ULTIMATELY WAS ABLE TO TURN INTO THE PARKING LOT. I SAT THERE FOR A WHILE STUNNED BY WHAT HAPPENED. AFTER A FEW MINUTES I TRIED TO START THE VAN. IT DID START AND I WAS ABLE TO CONTINUE ON MY WAY HOME. EXACTLY THE SAME SITUATION OCCURRED TODAY, JULY 14, 2014. WE ALSO HAVE BEEN HAVING ISSUES WITH STARTING THE VAN. AFTER TURNING THE KEY THE VAN STARTS UP AND A FEW SECONDS LATER GOES DEAD. *TR

Mileage: 71,000

I WAS DRIVING ABOUT 30 MILES AN HOUR WHEN MY VAN SHUT OFF BY ITSELF. I HAD TO PULL OVER TO THE SIDE WITH NO POWER STEERING OR POWER BREAKS, SHIFT INTO PARK AND RESTART MY VAN. AFTER THE RESTART IT AGAIN SHUTDOWN ON ITS OWN AT THE NEXT STOP SIGN. I RESTARTED AND HAVE NOT HIS THIS PARTICULAR PROBLEM HAPPEN AGAIN. I HAVE ALSO HAD RANDOM PROBLEMS WITH THE AIR CONDITIONING / HEATER FANS RANDOMLY SHUTTING OFF. TO REMEDY THE PROBLEM THE WITH FANS I HAVE TO SHUT OFF THE VAN COMPLETELY AND RESTART AND THEN THE FANS START WORKING AGAIN. *JS

Mileage: 89,000

THE VEHICLE HAS "SHUT OFF" WHILE DRIVING AT MODERATE SPEEDS (30-45 MPH) 3 TIMES WITHIN THE PAST MONTH. THE MOST RECENT INCIDENT WAS JUNE 25. THE VEHICLE "SHUTS OFF" WITH NO WARNING AND NO CHECK ENGINE LIGHT. I WILL HAVE THE VEHICLE CHECKED FOR CODES, ON THE OFF CHANCE SOMETHING HAS BEEN STORED. SO FAR, I HAVE BEEN ABLE TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD AND COME TO A STOP. IT APPEARS THAT I STILL HAD STEERING AND BRAKING CAPABILITIES. I WAS ABLE TO PUT THE VEHICLE IN PARK, RESTART THE VEHICLE, AND TRAVEL ON WITHOUT INCIDENT THE FIRST TWO OCCURRENCES. HOWEVER, ON JUNE 25, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. IT DID RESTART AFTER SEVERAL ATTEMPTS. UNLESS THE CONDITION REPEATS FOR THE MECHANIC, THE LIKELIHOOD OF THEIR BEING ABLE TO DIAGNOSE THE ROOT CAUSE IS SLIM. WITHIN THE PAST WEEK, THERE HAVE BEEN SEVERAL TIMES THE VEHICLE HAS BEEN DIFFICULT TO START. THE VEHICLE WILL TURN ON AND THEN IMMEDIATELY TURN ITSELF OFF. ADDING GAS BY DEPRESSING THE FUEL PEDAL DOES NOT AFFECT THE VEHICLE'S ABILITY TO REMAIN STARTED. IT STILL TURNS ITSELF OFF. THUS FAR, I HAVE BEEN ABLE TO GET THE VEHICLE STARTED EVENTUALLY. THIS INCIDENT HAS OCCURRED ON BOTH HOT AND COLD START CONDITIONS. *TR

Mileage: 138,000

WHILE DRIVING DOWN THE ROAD THE ROAD I HEAR A LIGHT CLICK AND THE ENGINE SHUTS DOWN, AND STEERING BECOMES LOCKED AND I HAVE TO PUT THE CAR IN PARK TO RESTART THE VEHICLE. WHEN THIS CONTINUED TO HAPPEN AFTER I HEARD THE CLICK I WOULD LOOK DOWN AND THE KEY HAS MOVED FROM THE ON POSITION TO THE ACC POSITION. THIS HAS HAPPENED MULTIPLE TIMES SINCE 11-14-2012 AND HAPPENED A LOT DURING 2013, I FINALLY CALLED CHRYSLER IN AUGUST OF 2013 WHEN THE VAN SHUT DOWN WHILE DRIVING AND ONE TIME WHILE SITTING IN LINE AT THE BANK AND THAT SAME DAY WHILE MAKING A LEFT HAND TURN AND ALMOST GOT HIT AS LOTS OF TRAFFIC DURING RUSH HOUR. I TOOK THE VAN TO AVONDALE DODGE AND THEY FINALLY REPLACED THE FUEL PUMP AS THEY FOUND IT WAS CRACKED THIS WAS IN OCTOBER OF 2013, SO MY CLAIM WAS CLOSED WITH CHRYSLER. VAN SHUT DOWN AGAIN ON 12-22-13 WHILE LOOKING AT CHRISTIMAS LIGHTS IN MY COMMUNITY. THERE HAVE BEEN SEVERAL OTHER INCIDENTS SINCE 12-22-13 THAT MY VAN HAS SHUT DOWN THE LATEST BEING ON 6-4-14 WHILE DRIVING ON THE 101 FREEWAY GOING 65 MILES AN HOUR. I HAD TO THINK QUICK AND I REMEMBER THAT MY SON WHO HAS A 2005 DODGE RAM HAD THIS SAME ISSUE WITH HIS TRUCK AND HE TOLD ME TO PUT THE TRANSMISSION INTO NEUTRAL AND RESTART THE VAN AS IT WAS COASTING AND THEN PUT IT BACK INTO DRIVE. THE VAN RESTARTED AND I WAS ABLE TO GET TO MY DESTINATION AND BACK HOME WITHOUT ISSUE. I CALLED CHRYSLER ON 6-6-14 TO REPORT THAT THE ISSUE CONTINUES AND THAT IT HAPPENED ON THE FREEWAY THIS LAST TIME. THEY STARTED A NEW CLAIM AND HAD ME TAKE IT BACK TO LARRY H. MILLER AVONDALE DODGE. THE DEALER CAN STILL NOT RECREATE THE ISSUE! I FEAR FOR THE SAFETY OF MYSELF, CHILDREN AND GRANDCHILDREN. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND THE ENTIRE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED AND WAS UNABLE TO APPLY THE BRAKES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE AND IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,029 AND THE CURRENT MILEAGE WAS 86,000.

Mileage: 78,029

MY VAN WILL JUST TURN ITSELF OFF WHILE YOU ARE DRIVING AND YOU LOSE ALL POWER STEERING AND ETC. WE HAVE HAD IT TO THE DEALERSHIP 3 TIMES. I BELIEVE IT SHOULD BE INCLUDED IN THE IGNITION SWITCH RECALL BUT I HAVE CONTACTED THE CHRYSLER 1-800 NUMBER AND CONTACTED THEM THRU THEIR WEBSITE AND THEY WON'T HELP ME. THE REPRESENTATIVE THRU THEIR 1-800 NUMBER WANTS ME TO PAY TO TAKE IT TO ANOTHER CHRYSLER DEALERSHIP AND PAY THEM TO LOOK AT IT AFTER I HAVE ALREADY PAID $800 TO MY LOCAL ONE TO HAVE A SWITCH REPLACED THAT DID NOT FIX THE PROBLEM. *TR

Mileage: 100,000

I HAVE HAD ISSUES WITH STALLING FOR MONTHS. SINCE FEBRUARY 2014, I HAVE TAKEN TO LOCAL SERVICE CENTER 3 TIMES BUT THEY CANNOT FIX IT. FINALLY ON MAY 1, 2014 AFTER THE VEHICLE STALLED 2 TIMES, I WAS INVOLVED IN A COLLISION. NO INJURIES AND THE ONLY DAMAGE WAS TO MY VEHICLE. CURRENT ESTIMATE TO REPAIR THE VEHICLE FROM THE COLLISION IS $1700. THERE IS NO ESTIMATE TO REPAIR THE STALLING BECAUSE THERE IS NO SOLUTION KNOWN TO CAUSE THE STALLING. TYPICAL STALL: WHILE DRIVING, THE POWER STEERING GIVES OUT AND THEN THE BRAKES LOCK UP. THE VEHICLE HAS TO BE PUT INTO PARK AFTER I ATTEMPT TO SAFELY STOP. THE KEY HAS TO BE TURNED ALL THE WAY TO OFF POSITION BEFORE IT WILL RESTART. FREQUENCY IS 1-4 TIMES PER WEEK. *TR

Mileage: 150,000

VAN INTERMITTENTLY STALLS AT LOW SPEED UNEXPECTEDLY. GAUGES WILL FAIL AT HIGH SPEED, BUT HAS ONLY DIED AT LOW SPEEDS. OCCURS WHEN COLD OUTSIDE. MUST TURN IGNITION OFF AND ON AGAIN TO START. SOMETIMES MUST PUT IN GEAR AND BACK TO PARK FIRST. *TR

Mileage: 67,000

WHILE DRIVING DOWN A MAIN ROAD, THE CAR SUDDENLY SHUT DOWN. NOTHING WORKED. I COULD NOT BRAKE OR STEER AS POWER STEERING WENT. THE ONLY THING THAT STAYED ON WAS THE RADIO. CAR SLOWLY COASTED AND EVENTUALLY STOPPED. MY 2 YOUNG CHILDREN WERE IN THE CAR, I HAVE ALREADY TOLD DEALER ABOUT THIS AND THEY SAID THEY COULD FIND NOTHING WRONG BUT THAT IT SOUNDS LIKE A KEY ROLL BACK ISSUE. THEY TOLD ME IF IT HAPPENS WHILE DRIVING AGAIN I SHOULD TURN KEY AS IT MAY HAVE MOVED FROM ON POSITION TO ACC POSITION DUE TO A BUMP IN THE ROAD. TURNING THE KEY DID NOTHING. AFTER THE CAR STOPPED I ATTEMPTED TO RESTART CAR AND EVERYTHING WORKED EXCEPT THE MALFUNCTION INDICATOR LIGHT STAYED ON. THIS IS A SERIOUS ISSUE AND CHRYSLER SERVICE DEPARTMENT DID NOT SEEM TO CARE WHEN I CALLED! THEN I BEGIN RESEARCHING AND FIND THAT THEY RECALLED 2009 VEHICLES OF THE SAME MAKE FOR THE SAME PROBLEM! *TR

Mileage: 75,000

OUR VAN MAKES A GRINDING OR RUBBING NOISE COMING FROM THE FRONT END/AXLES. IT IS ESPECIALLY NOTICEABLE WHEN WE ARE TURNING. IT SOUNDS LIKE A FLUTTERING/GRINDING OF METAL OR SOME PART THAT IS REVOLVING WITH THE WHEELS AS WE DRIVE. *TR

Mileage: 47,000

WHILE DRIVING IN RESIDENTIAL AREA, VAN WOULD COMPLETELY SHUT OFF (STALL) WITHOUT NOTICE. RADIO/DVD WOULD CONTINUE. MAJOR PROBLEM WITH THE SHUT OFF IS THAT THERE IS NO POWER STEERING AND THE BRAKES OULD NOT WORK! IT'S HAPPENED MULTIPLE TIMES. THE NEXT DAY THE ENGINE LIGHT CAME ON. TOOK TO THE DEALERSHIP AND THE ONLY CODE WAS EGR VALVE CODE. TECHNICIAN DID NOT CONNECT IT TO THE ENGINE FAILURE. AFTER DISCUSSING WITH CHRYLER, THEY FELT THAT THE EGR VALVE DOES CONTRIBUTE TO THE ENGINE FAILURE AT LOW SPEED. *TR

Mileage: 85,000

3 OCCASIONS DRIVING MY 3 CHILDREN TO SCHOOL MY TOWN AND COUNTRY BECAME UNRESPONSIVE. THE STEERING FAILED, BRAKES AND THE CAR WENT UNRESPONSIVE. THE ELECTRIC STABILITY CONTROL WARNING LIGHT CAME ON. TO REMEDY, I HAD TO PUT CAR IN PARK, AND RESTART VEHICLE. THE LAST INSTANCE WHEN THIS OCCURRED I ROLLED INTO A FOUR WAY STOP AS MY BREAKS DID NOT WORK. AN ONLINE SEARCH HAS SHOWN MANY OTHER HAVE EXPERIENCED THIS ISSUE WITH THE DODGE CARAVAN AND TOWN & COUNTRY BOTH MADE BY CHRYSLER. TOOK VAN TO DEALER WHO SAID DIAGNOSTIC TEST SHOWED NOTHING (OTHER PEOPLE REPORT THIS SAME EXPERIENCE). THEY UPDATED THE PCM SOFTWARE. I FIND IT HARD TO BELIEVE A SOFTWARE UPDATE WOULD RENDER MY CAR SAFE TO DRIVE AND BE THE FACTOR THAT CAUSED IT'S WHOLE SYSTEM, BRAKES INCLUDED TO SHUT DOWN. THIS ISSUE NEEDS TO BE LOOKED AT. MINI VAN DRIVERS CARRY CHILDREN! *TR

Mileage: 135,000

I HAVE A CHRYSLER 2008 TOWN AND COUNTRY WITH 66000 MILES ON IT. WHILE DRIVING MY VAN AT APPROX 35 MILES PER HOUR THE VAN SUDDENLY FLASHED THE ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND SLIPPERY CONDITION LIGHT. THE VAN LOST THE ABILITY TO PRESS ON THE GAS PEDAL AND MAKE IT GO. IT CONTINUED TO IDLE DOWN THE ROAD, BUT THE GAS PEDAL MADE NO DIFFERENCE ON THE SPEED I WAS GOING. I IDLED INTO A DRIVEWAY, TURNED THE VAN OFF, LET IT SIT FOR APPROX 30 MINUTES, THEN RESTARTED THE VAN. THE VAN STARTED FINE, BUT WHILE DRIVING IT HOME IT DID THE SAME THING. I IDLED THE LAST 1/2 MILE HOME TO GET THE VAN IN THE DRIVEWAY. THE NEXT MORNING I MADE A SERVICE APPOINTMENT AND DROVE THE VAN TO THE DEALERSHIP. IT STOPPED RUNNING ONE TIME ON THE DRIVE, WHICH IS APPROX 5 MILES AWAY FROM MY HOUSE. I AGAIN HAD TO STOP THE VEHICLE, PUT IT IN PARK, AND RESTART THE VEHICLE. THE DEALERSHIP CALLED AND SAID THAT IT WAS A WIRE GOING TO THE ELECTRONIC THROTTLE CONTROL THAT NEEDED TO BE REPAIRED. I SEE THAT THERE WAS A SERVICE BULLETIN REGARDING THIS ISSUE IN THE 2010 TOWN AND COUNTRY AND DIDN'T KNOW IF THE SAME BULLETIN APPLIED TO THE 2008. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AS THE VAN LOSES ALL ABILITY TO GET UP AND GO. HAD I BEEN DRIVING ON THE HIGHWAY WHEN IT LOST ALL POWER I COULD HAVE CAUSED A MAJOR ACCIDENT! WITHIN THE PAST MONTH WE HAVE ALSO REPLACED THE EGR VALVE, THE POWER STEERING FLUID LINE, AND THE POWER HARNESSES ON THE DOOR. THEY ARE NOW TAKING APART THE ENGINE BECAUSE IT IS MAKING A "LIFTER TAPPING" NOISE. *TR

Mileage: 66,000

1. WHILE DRIVING THE ESP INDICATOR LIGHT AND ENGINE COMES ON AND WHEELS AUTOMATICALLY GO INTO SLOW MODE (AS IF I WERE ON ICE). I MANUALLY SHUT OFF BUTTON. TOOK IT TO DEALER AND SAID THE COIL IN MY STEERING MODULE IS BAD, NEEDS REPLACING. I COMPLAINED OF VAN HAVING HARD SHIFTING IN ACCEL AND DECEL. FAULT CODE C1210-STEERING ANGLE SENSOR 2. THE ENGINE LIGHT REPORTS THAT I HAVE A BAD EGR VALVE, NEEDS REPLACING. FOUND CODE P1404 & CODE P0404. *TR

Mileage: 51,430

IN MY 2008 CHRYSLER TOWN AND COUNTRY WHICH NOW HAS ABOUT 70,000 MILES ON IT I HAVE CHANGED THE FRONT BRAKES AND ROTORS 6 DIFFRENT TIMES. WHEN GOING DOWN A HILL AND BRAKING THE STEERING WHEEL SHAKES SO BAD AND I DONT FEEL LIKE I HAVE A FULL PEDAL. HAVE TAKEN BACK SEVERAL TIMES TO ASK ABOUT THE PROBLEM AND ALL I GET IS A RUN AROUND FROM A CHRSLER GARAGE. *TR

Mileage: 15,000

WHILE DRIVING DOWN A SECONDARY ROAD AT APPRIXIMATELY 25 MPH THE MOTOR SHUT DOWN AS WELL AS POWER TO THE STEERING AND BRAKES. PROCEEDED TO COAST DOWN THE ROAD UNTIL A SAFE PLACE WAS IDENTIFIED TO TURN OFF THE ROAD. SINCE POWER HAD CUTOFF STEERING AND BRAKING THE VEHICLE WAS EXTREMELY DIFFICULTY. STOPPED THE VEHICLE SAFELY AND PLACED THE SHIFTER INTO PARK AND TURNED THE IGNITION TO THE OFF POSITION. RESTARTED THE VEHICLE WITH NO INDICATION OF ANY FURTHER PROBLEMS. TWO MONTHS LATER THE SAME PROBLEM OCCURED BUT VEHICLE WAS TRAVELING AT 35 MPH THIS TIME. *TR

Mileage: 50,000

I WAS DRIVING THE VAN HOME GOING ABOUT 45 MPH, WHEN ALL OF THE LIGHTS ON THE DASH FLASHED ON AND THE GAUGES ALL SHOT UP. I LOST MY POWER STEERING, AND REALIZED THAT THE VAN WAS NO LONGER RUNNING. I TRIED MY BEST TO PULL IT OFF OF THE ROAD, BUT IT WAS DIFFICULT WITHOUT POWER STEERING. THE DASH LIGHTS WERE ALL STILL ON AT THIS POINT. ONCE I WAS SEMI-SAFELY OFF THE ROAD, I PUT THE CAR IN PARK AND SHUT THE IGNITION OFF. I IMMEDIATELY TURNED THE IGNITION BACK ON, AND IT SEEMED FINE. I CONTINUED HOME. THIS HAS HAPPENED TO ME ON SEVERAL DIFFERENT OCCASIONS. AFTER ABOUT THE 3RD TIME, I HAD A LOCAL STORE SERVICE IT. WE DID NOT HAVE A CHRYSLER DEALERSHIP AT THE TIME. THEY COULD GET NO ERROR CODE IN THE DIAGNOSTICS, BUT TOLD ME THE THROTTLE PLATE SENSOR (?) NEEDED TO BE CLEANED, AND PERHAPS THAT WOULD HELP. IT DID NOT. IT CONTINUES TO DO THIS, AND THERE IS NEVER ANY WARNING. SO FAR, IT HAS ONLY HAPPENED TO ME GOING 45 OR SO. I'VE CONTACTED CHRYSLER ABOUT THIS, AND OF COURSE THEY HAVE NO RECORD OF THIS TYPE OF PROBLEM. I TOLD HER ALL SHE HAD TO DO WAS GOOGLE IT. THAT'S WHAT I DID. THEIR ADVICE WAS TO EITHER HAND IT OVER TO THE DEALERSHIP TO SEE IF THEY COULD GET IT TO MALFUNCTION (BUT SINCE IT COULD BE WEEKS OR MONTHS BEFORE IT HAPPENS, THAT'S REALLY NOT AN OPTION, IS IT?) OR THE NEXT TIME IT DOES THAT, DOCUMENT EVERYTHING THAT HAPPENS (AS I'VE DONE HERE AND REPORTED TO THEM) AND TAKE IT TO THE DEALERSHIP. I STRESSED THAT THE VAN ALWAYS RESTARTS, AND THE CHANCES THAT THEY'D FIND A CODE TO EXPLAIN WHAT HAD ALREADY HAPPENED AND WAS NOW OVER WAS PRETTY MINIMAL. IT SEEMS THAT THEY JUST DON'T CARE TO DIG DEEPER, OR RESEARCH POSSIBLE CAUSES, OR EVEN TAKE A VEHICLE THAT'S HAVING THIS ISSUE AND STUDY IT UNDER A MICROSCOPE. LOOKS LIKE THEY'RE JUST KEEPING THEIR FINGERS CROSSED THAT NO ONE ACTUALLY DIES AS A RESULT OF THIS ISSUE. *JS

Mileage: 40,000

OUR 2008 TOWN & COUNTRY TOURING HAS BEGUN SHUTTING DOWN WHILE MOVING WITHOUT WARNING. IT HAS HAPPENED SIX TIMES IN 3 MONTHS AT BOTH LOWER SPEEDS, AND ONCE GOING 60+ MPH ON A BUSY INTERSTATE. WHEN IT LOSES POWER, WE LOSE STEERING AND BREAKING POWER MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, PARTICULARLY FOR A CAR NORMALLY FILLED WITH CHILDREN. IT ALSO OCCASIONALLY WILL STALL EVERY TIME YOU START IT. OURS WILL THROW NO CODES AND NO WARNING LIGHTS COME ON, SO NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. THE DEALERSHIP CLAIMS NO KNOWLEDGE. THIS PROBLEM IS DISCUSSED ON MULTIPLE FORUMS AND GOING BACK ONLY ONE YEAR THERE ARE AT LEAST 7 OTHER COMPLAINTS OF THE SAME ISSUE (ODI ID NUMBERS: 10453837, 10452564, 10450629, 10441113, 10438800, 10428568 & 10422766) AND MANY MORE DATING PAST THAT. I KNOW YOU ALL ARE PROBABLY VERY BUSY REVIEWING COMPLAINTS, BUT CHRYSLER AND NHTSA SHOULD NOT BE WAITING FOR SOME ONE TO GET IN A SERIOUS ACCIDENT BEFORE FIGURING THIS OUT BECOMES A PRIORITY. *JS

Mileage: 65,000

THE ENGINE JUST STALLED WITH NO WARNING. HAD NO POWER STEERING OR BRAKES. JUST PULLED OUT OF A PARKING LOT WHERE THE CAR WAS SITTING FOR A FEW HOURS. THIS IS THE THIRD TIME THIS HAS DONE IT. *TR

Mileage: 43,042

WE ARE HAVING ISSUES WITH MOPAR PRODUCTS. WE REPLACED BRAKES AT 31,843 MILES AT CHRYSLER WORLD IN ABRAHMS, WI. CHRYSLER HELPED OUT WITH THAT THEY SAW A DEFECT IN THEIR VAN PRODUCTS AND PAID PART OF THE COST. AT 53,861 MILES CHRYSLER WORLD TOLD US WE ARE DUE FOR NEW BRAKES IN THE FRONT AND NEED REAR BRAKES ALSO! THEY SAID IT WAS OK TO DRIVE TO AZ BUT THAT THE BRAKES NEEDED ATTENTION BY SPRING. THAT'S 22,018 MILES AFTER THE REPLACEMENT! SOMETHING IS WRONG AND IT IS NOT OUR DRIVING! IN THE SUMMER WE LIVE IN RURAL WI AND WE TRAVEL TO SURPRISE, AZ IN THE WINTER. THE WI TO AZ TRIP IS 2,100 MILES, MOSTLY INTERSTATE. SINCE OUR PURCHASE MORE THAN 20,000 OF OUR MILES HAVE BEEN ON INTERSTATE HIGHWAYS. ABOUT 95% OF OUR MILES ARE RURAL AND INTERSTATE MILES! THE NEXT PROBLEM OCCURRED ON OUR WAY TO AZ IN OCTOBER. SOME TYPE OF SPRING BROKE IN THE STEERING COLUMN. THIS WAS REPAIRED AT TOM OBRIEN CHRYSLER JEEP IN GREENWOOD, IN. THIS WAS REPLACED BY ANOTHER MOPAR PRODUCT. HOW LONG WILL THAT LAST? THEY SAID I NEEDED NEW BRAKES ALSO BUT IT WOULD BE OK TO CONTINUE TO AZ! I FILED A COMPLAINT WITH CHRYSLER CORP. ON 11-16-2011 A CHRYSLER REPRESENTATIVE PHONED AND STATED THEY WILL DO NOTHING AS THE CAR IS OUT OF WARRANTY. HE GAVE ME THIS CASE# [XXX] FOR REFERENCE TO HIS PHONE CALL AND THEIR DECISION. MY BRAKES ARE GRINDING AT TIMES WHEN I STOP AND I FEEL CHRYSLER MUST HAVE A BIGGER PROBLEM WITH THIS VAN THAN THEY ARE TELLING OR WILLING TO MAKE RIGHT. I AM AFRAID TO TAKE IT IN TO A CHRYSLER DEALER BECAUSE OF THE FAULTY BRAKE LININGS THEY INSTALLED AT 31,843 MILES. WE ARE IN SURPRISE, AZ NOW AND HAVE IN THE PAST USED MOORE CHRYSLER JEEP IN PEORIA FOR SERVICING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 56,601

POOR ENGINEERING ON THE HOSES ALREADY HAD 4 HOSES LEAK AT CRIMPS ON COOLING SYSTEM AND POWER STEERING SYSTEM THIS SHOULD BE A WARRANTY RECALL WITH ONLY 70,000 MILES NEVER SEEN ANYTHING LIKE THIS. *TT

Mileage: 72,000

4/30/2008- SPARK PLUGS REPLACED 3/6/2009- RECALL POWER STEERING HOSE- BRAKES REPLACED- 8,000 MILES 6/24-2009 AIR CONDITIONER FIXED BLOWING HOT AIR- 11,200 MILES 12/4/2009- STEERING CHECKED FOR NOISE; BLEED AIR FROM SYSTEM 16,650 MILES 12/26/2009-GOT CAR BACK 12/30/09 TOWED IN - DOORS OPENING BY THEMSELVES WHILE DRIVING, WINDSHIELD WIPER GO ON BY SELF, TRUNK OPENING WHILE DRIVING, ALARM GOING OFF CAR RUNNING WITHOUT KEY IN IGNITION- COMPUTER REPROGRAMMED, SOP PARTS, REPROGRAM MTC, REPROGRAM TIPM MODULE- MILEAGE 17,200 2/9/2010 - SAME ISSUE CAR TOWED IN TO SHOP- 17,800 RENT A CAR FROM 3/17/10 TO 3/26/103/12/2010 SAME ISSUE CAR DIED IN THE ROAD- TOWED IN- INTERNAL FAULT WITH INTERGRATED POWER MODULE- REPLACED AND TIPM RECONFIGURED IN MODULE- 18,450 3/15/2010 GO TO PICK UP CAR AND THE ENGINE LIGHT IS BACK ON- THEY HAD TO HOOK UP THE COMPUTER TO TURN IT OFF 3/17/2010 ENGINE LIGHT COMES BACK ON HAVE TO DRIVE IT BACK TO DEALER AND THEY CAN NOT FIGURE OUT THE PROBLEM 3/19/2010 SAME ISSUE CAR REVVING HIGH PDC/ TIPM POWER MODULE REPLACED 3/25/2010 TECH BRINGS CAR HOME AND HE WAS HAVING PROBLEMS ENGINE LIGHT ON 9/10/10- RECALL RADIATOR CAP & AIR CONDITIONER BLOWING WARM AIR ? HOSE REPLACED & RECHARGED MILES=25,200 11//20/10 GOT CAR BACK 12/3/2010 TOWED IN ENGINE LIGHT STOPPED ON THE EXPRESSWAY, REVVING OVER 7,000 TOWED IN PCM REPLACED TIPM SHORTENED INTERNALLY. DOORS OPENING WHILE DRIVING NEEDED NEW SOFTWARE = MILEAGE 26,000- HAD TO FIGHT WITH CHRYSLER TO GET A RENTAL AFTER 4 DAYS OF THEM HAVING CAR*** I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN AND THE BOY SCOUTS TO A CAMPING TRIP WHEN THE VEHICLE STOPS ON THE EXPRESSWAY A CAR COULD HAVE HIT US FROM BEHIND! -/4/2011 ?RECALL- FRONT WHEEL BEARINGS/RECALL HVAC DRAIN AND TUBE..OIL LEAKING NEEDS A PCV VALVE WHICH I REFUSE TO PAY FOR 4/28/2011- CAR BACK 4/29/11 ENGINE LIGHT ON EGR FAIL- 8/1/11 TIPM A THE CONSUMER ALSO STATED THE VEHICLE WAS IN THE REPAIR SHOP FOR A WEEK, DUE TRANSMISSION PROBLEMS. UPDATED 09/15/11

Mileage: 100

DASHBOARD WARNING LIGHT ESP/BAS ILLUMINATED. I BROUGHT THE VEHICLE TO THE DEALER TO SEE WHAT WAS WRONG. THE DEALER DIAGNOSED THE PROBLEM AND FOUND THAT THE "STEERING ANGLE SENSOR" WAS BAD. THE STEERING "CLOCK SPRING" WAS SUGGESTED TO BE REPLACED DUE TO THE FACT THAT THE "STEERING ANGLE SENSOR" WAS PART OF A WHOLE UNIT (THE CLOCK SPRING) AND CANNOT BE CHANGED SEPARATELY. MY VEHICLE WAS JUST OUT OF WARRANTY AT 36,000 MILES AND WAS NO LONGER COVERED. I AM CONCERNED THAT THE BAD PART IS CONNECTED TO THE VEHICLE STABILITY SYSTEM AND WHY IT HAS FAILED SO EARLY IN THE LIFE OF THE VEHICLE. *TR

Mileage: 37,381

WE BOUGHT THIS VAN USED IN MARCH 2010. IT HAS BEEN THE WORST VEHICLE WE HAVE EVER PURCHASED. PRIOR TO THIS 2008 MODEL, WE HAD A 2005. WE REALLY LIKED IT SO WE FIGURED WE'D UPGRADE SO TO SPEAK. THAT WAS THE MOST EXPENSIVE MISTAKE EVER. SINCE THEN WE HAVE REPLACED THE BRAKES AND ROTORS TWICE AND NOW IT NEEDS REAR BRAKE ROTORS. WHEN I AM BRAKING AT ANY SPEED THE VAN SHAKES. THE VAN FEELS COMPLETELY UNBALANCED FOR SOME REASON. WE HAD AN ALIGNMENT DONE ON IT, NEW TIRES, A/C LINE BROKE, RADIO WOULD STOP WORKING, AND ONCE WHILE I WAS DRIVING THE VAN HAD THIS WEIRD WHITE SMOKE COMING OUT OF THE VENTS. THE STEERING IS ABSOLUTELY HORRIBLE AND IT EITHER PULLS TO THE LEFT OR RIGHT. WHEN I BRAKE, I HAVE TO PUSH THE BRAKE ALL THE WAY DOWN BEFORE IT FINALLY STARTS TO SLOW. I HAVE 5 YOUNG CHILDREN AND I FEEL EXTREMELY UNSAFE IN THIS VAN. UNFORTUNATELY NOT ONLY ARE WE WASTING MONEY ON REPAIRS, BUT WE'RE WASTING PRECIOUS TIME IN DEALERSHIPS/MECHANICS THAT COULD BE SPENT TOGETHER AS A FAMILY. I REFUSE TO DRIVE HIGHER SPEEDS IN FEAR THAT THE BRAKES WILL FAIL. IN NO WAY DO I HANDLE THIS VEHICLE IN AN AGGRESSIVE MANNER. I FOLLOW ALL SPEED LIMITS AND DO NOT RIDE THE BRAKES. THIS IS NOT I REPEAT NOT NORMAL WEAR ON TEAR FOR ANY KIND OF VEHICLE! THE DEALERSHIP HAS BEEN NO HELP TO US. WE HAVE A BUMPER TO BUMPER EXTENDED WARRANTY AND IT'S DOING NO GOOD SINCE IT'S NOT EVEN COVERED. WE WILL NEVER EVER PURCHASE A CHRYSLER VEHICLE AGAIN AND GO OUT OF OUR WAY TO DISCOURAGE OTHERS FROM BUYING THEM AS WELL. I FIND IT VERY DISGUSTING THAT CHRYSLER IS NOT DOING ANYTHING TO RECTIFY THIS PROBLEM. I HAVE VERY PRECIOUS CARGO AS I'M SURE MANY OTHERS DO AS WELL. HOW MANY PEOPLE HAVE TO BE INJURED OR PERISH BEFORE THEY TAKE ACTION???? ABSOLUTELY RIDICULOUS!

Mileage: 29,500

TWO PROBLEMS: 1. WHILE DRIVING VERY SLOWLY AROUND A CURVY ROAD, THE ENGINE JUST STOPPED ( 2 TIMES) MAKING ME HIT THE CURB. THE DEALERSHIP RE FLASHED THE COMPUTER SOFTWARE AND THE PROBLEM WENT AWAY. 2. WHILE GOING UP ON A SMALL HILL, THE STEERING WHEEL JUST LOCKED AND I COULD NOT STEER IT AT ALL. I TURNED THE ENGINE OFF AND THE PROBLEM WENT AWAY. THE DEALER STATES THAT NOTHING CAN BE DONE. IT IS A SAFETY CONCERN ESPECIALLY IF IT HAPPENS ON BUSY HIGHWAY. *TR

Mileage: 40,000

I HAVE ALREADY FILED A COMPLAINT WITH REFERENCE TO THE RECURRING BRAKE PROBLEM ON THIS VEHICLE (COMPLAINT #10300223). THIS WEEK THE BRAKES ARE AGAIN MAKING NOISES AND VIBRATING SPECIALLY IN THE HIGHWAY. THIS WILL BE THE THIRD TIME WE EXPERIENCE IT, THEY ALREADY REPAIRED, REPLACED AND REBUILT THE FRONT AND REAR BRAKES TWICE. I AM CONCERN ABOUT THE SAFETY OF MY FAMILY. AT THIS POINT, I WANT TO RECUR TO THE CALIFORNIA LEMON LAW BUT CHRYSLER IS NOT HELPING ME. I BEG YOU HELP ME WITH THIS ISSUE PLEASE. I DO ALL THE REQUIRED MAINTENANCE AT THE CHRYSLER DEALERSHIP. WE ALSO EXPERIENCE A STEERING FLUID HOSE FAILURE, "NOT UNDER WARRANTY" AT THE SAME TIME, COST $250. ALSO WE NEEDED TO REPLACE THE RUBBER COVER FOR THE PARKING BRAKE SO YOUR FOOT DON'T SLIP, THEY SAID THEY DON'T SALE THAT PART, WE HAD TO BUY THE WHOLE PARKING BRAKE LEVER, ANOTHER $200. THIS IS AN ABUSE TO THE CONSUMER. [XXX] *TR

Mileage: 40,000

WE LEASE A 2008 CHRYSLER TOWN AND COUNTRY. AT AROUND 15,000 MILES THE FRONT BRAKE PADS NEEDED REPLACED AND I WAS TOLD THAT "I MUST BE A HEAVY BRAKER." AT 22,000 MILES WE HAD OUR BRAKE PADS REPLACED AND ROTORS RESURFACED TO THE TUNE OF $334.63. LESS THAN ONE MONTH LATER, WE WERE GETTING THE NOW FAMILIAR GRINDING SOUND UPON BRAKING SO I TOOK IT BACK TO OUR MECHANIC WHO SAID THAT HE SHOULD HAVE JUST REPLACED THE ROTORS IN THE FIRST PLACE SO HE REPLACED THE BRAKE PADS AND ROTORS AND ONLY CHARGED US FOR THE ROTORS AND ATE THE COST OF THE PADS AND LABOR. A WEEK AND A HALF LATER I HAD TO RETURN THE CAR TO THE MECHANIC FOR A HORRIBLE SQUEALING WHENEVER I BRAKED. HE FIXED IT AND CHARGED ME NOTHING. NOW 4 MONTHS AND 5,000 MILES LATER, MY BRAKES ARE AGAIN GRINDING HORRIBLY LIKE THEY WERE IN MAY (22,000 MI) AND THE BRAKES AND POSSIBLY ROTORS NEED REPLACED AGAIN. I HAVE OWNED DODGE CARAVANS, A 2005 TOWN AND COUNTRY AND NOW THIS ONE AND HAVE NEVER HAD BRAKE PROBLEMS LIKE THIS SO I DON'T THINK THAT MY BRAKING HABITS ARE TO BLAME. ALSO, AFTER ONE YEAR, THE IGNITION SWITCH STARTED TO "STICK" IN THE WRONG POSITION UPON STARTING THE CAR AND WOULD LEAVE ME WITH NO ELECTRONIC POWER IN THE CAR. NO LIGHTS, RADIO, LOCKS, DASH DISPLAY, ETC. WHICH IS VERY DANGEROUS BECAUSE IF I TRY TO CORRECT IT WHILE DRIVING AND THE CAR TURNS OFF, I AM MOVING WITH NO POWER STEERING OR BRAKES. *TR

Mileage: 22,033

VEHICLE BROUGHT IN SEVERAL TIMES TO DEALER BECAUSE THE VEHICLE PULLS AWAY FROM THE CREST OF THE ROAD, NO MATTER HOW SLIGHT THE ANGLE. ALIGNMENT IS REPORTEDLY OK, VEHICLE STILL PULLS. DANGEROUS SITUATION IN A CURVE CAUSING ME TO STEER IN THE OPPOSITE DIRECTION OF THE TURN. THERE HAVE BEEN MULTIPLE ATTEMPTS TO ALIGN THE VEHICLE BUT NO ATTEMPT TO INSPECT THE SUSPENSION OR STEERING COMPONENTS. *TR

Mileage: 49

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. ON MAY 1, 10, AND 16, 2008, THE VEHICLE STALLED WHILE DRIVING BETWEEN 20-50 MPH. THE VEHICLE LOST POWER STEERING AND ALL THE COMPONENTS IN THE PASSENGER COMPARTMENT SHUT OFF. THE CONTACT PULLED OVER TO THE SHOULDER AND THE VEHICLE RESTARTED ON ITS OWN. HE WAS ABLE TO DRIVE THE VEHICLE AS NORMAL. ON MAY 19, 2008, THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. HE WAS INFORMED TO DRIVE THE VEHICLE UNTIL THE FAILURE RECURRED. THE VEHICLE LOSES POWER WHEN DRIVING AROUND CORNERS, BUT DOES NOT SHUT OFF COMPLETELY. THE VEHICLE FAILS TO IMMEDIATELY ACCELERATE FOR UP TO FIVE SECONDS, AND THEN OPERATES NORMALLY. ON OCCASION, THE RADIO WILL NOT TURN ON FOR AT LEAST 45 MINUTES BEFORE OPERATING NORMALLY AGAIN. IN ADDITION, THE SLIDING DRIVER'S SIDE DOOR HAS A HISTORY OF OPENING WHEN THE CONTACT IS AWAY FROM THE VEHICLE. THE CURRENT MILEAGE WAS 2,100 AND FAILURE MILEAGE WAS 1,638.

Mileage: 1,638

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO PULL TO THE RIGHT. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL OCCURS. UPDATED 06/17/08. *LJ