2009 CHRYSLER TOWN AND COUNTRY Electrical System Problems
456 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (456)
The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attempted to restart the vehicle and the vehicle revved, but the vehicle failed to respond as intended. The vehicle was towed to the residence. The contact stated that the vehicle intermittently failed to start prior to the failure. The contact had to turn the key, release the key, and turn the key again before being able to start the vehicle. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
Mileage: 150,000
I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!
Vehicle shuts off while driving
The contact owns a 2009 Chrysler Town and Country. The contact stated that the vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). However, upon driving the vehicle after the repair, she noticed that the speedometer and fuel gauge were no longer operating as needed. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,645.
Mileage: 131,645
The contact owns a 2009 Chrysler Town and Country. The contact stated that the vehicle was taken to the dealer for recall repair of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). However, upon driving the vehicle after the repair, she noticed that the speedometer and fuel gauge were no longer operating as needed. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,645.
Mileage: 131,645
The contact owns a 2009 Chrysler Town and Country. The contact stated while driving 10 MPH and pulling into a parking lot, the vehicle inadvertently stalled and the ignition key was released. There were no warning lights illuminated. The contact stated that she reinserted the key into the ignition switch and restarted the vehicle; however, the failure reoccurred as she was attempting to pull into a parking space. The vehicle was towed to an independent mechanic who diagnosed that the camshaft had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred twice while driving from the independent mechanic to her residence. The vehicle was taken back to the independent mechanic. The contact contacted an unknown dealer who advised that they were not aware of that specific failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 174,000.
Mileage: 174,000
TPMS (Tire Pressure Monitor System) gives false warnings of tires losing pressure. The flashing Yellow dashboard warning lights and audible alarm sounds and the dash display switches to show the four tire pressures. One by one the pressure of each of the four tires switches to horizontal lines until all four tire pressures are shown as horizontal lines. Meanwhile after many seconds the Warning Light becomes a steady yellow light. This steady yellow light and false flat tire readings continue for many miles (which can be over 50 miles). Sometimes parking and turning off the ignition resets the system. Sometimes restarting the vehicle just has it continue with the false readings. The false readings happen on smooth expressways and other roads as well. Sometimes they happen several times within a week. Other times weeks go by between false readings. The false audible and warning light are safety hazards because they are distracting, especially when it happens in a construction zone. This is a one owner vehicle and has been the subject of numerous complaints to the selling dealer about this issue. The dealer has been unable to repair the defect despite changing the module and tire sensors. Their history confirms failed repair efforts to fix the problem for several years at least back to November 3, 2016 despite being shown videos of the problem while the problem takes place.
Our 2009 chrysler town and country is having major issues. The dashboard lights keep going on and off the speedometer won't work when this is happening also the windshield wipers go on automatically with me putting them on and won't stop. Sometimes while this occurs our automatic door won't operate or radio. We got a new alternator a new battery a new iod fuse and it's still happening i wasn't sure if this was a normal occurrence for chryslers so I did some research my van isn't the only one with the same issues we unfortunately bought it used a few months ago and can't take it back to the lot.
IT JUST WENT OUT WHILE DRIVING ON FORD RD IN MICHIGAN WHILE TURNING IN THE TURNING LANE.
Mileage: 254,000
THERE WAS A RECALL ON THIS MODEL FOR THE IGNITION KEY SWITCH. I HAD IT REPAIRED THROUGH THE RECALL ON 1-13-2016. IT IS NOW 2021 AND THE PROBLEM HAS RETURNED. WHEN KEY IS IN THE IGNITION IT TURNS BUT WON'T START THE CAR. I HAVE TO REPEATEDLY TURN IT ON AND OFF. WHILE DRIVING THE DASH LIGHT COME ON INDICATING A SLIPPERY BRAKE LIGHTS WARNING. WHEN I FIRST START IT UP, I CAN'T GET IT OUT OF PARK WITH BRAKE APPLIED. I HAVE TO TURN IT OFF AND REMOVE KEY AND RE-INSERT AND TURN IT ON. I CONTACTED CHRYSLER THEY SAID THERE WAS ONLY A 2 YEAR WARRANTY ON THE RECALLED PART AND I WOULD HAVE TO PAY FOR A NEW KEY UNIT. THIS IS A REPEAT PROBLEM AND NEEDS ANOTHER RECALL. THE WIN MODULE IS ACTING UP AGAIN. I WENT ONLINE AT REPAIRPAL.COM AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. I ONLY HAVE 34000 MILES ON THIS 2009 VAN.
Mileage: 35,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS TAKEN TO ASHEBORO CHRYSLER DODGE JEEP RAM (1709 E DIXIE DR, ASHEBORO, NC 27203) WHERE SHE HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP INTERMITTENTLY WITH THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE MODULE THAT NEEDED TO BE REPLACED BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ORIGINAL DEALER WOULD REPAIR THE VEHICLE FOR THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE SHE WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. ONCE THE BATTERY WAS REPLACED, SHE WAS LATER INFORMED THAT THEY WOULD NOT PERFORM A DIAGNOSTIC DUE TO THE VEHICLE STARTING WITH A NEW BATTERY. SHE WAS ALSO INFORMED THAT SINCE THE CHECK ENGINE WARNING LIGHT WAS NOT ILLUMINATED, THE MECHANIC COULD NOT CORRECTLY DIAGNOSE THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 98,000.
Mileage: 98,000
ALL LIGHTS ON DASH ON WINDSHEILD WIPER ON IN THEN STOP WORKING DRAIN BATTERY I HAVE REPLACED BATTERY IN ALTERNATOR IN POWER STERING PUMP HAPPEN WHEN DRIVING AT 25 TO 30 MPH
Mileage: 109,000
OK ABOUT 2 YEARS I BEEN HAVING PROBLEMS WITH THE KEY IGNITION TURNING OFF AND ON DONT WANT TO GO . THEY HAD SENT ME INFO ABOUT RECALL ON CREDIT CARMA A YEAR AGO AND THEY NEVER HELP ME. THE VAN IS STILL DOING THAT.
Mileage: 90,000
THE CAR ONLY MAKES ONE CLICK OR SOMETIMES NOTHING WHEN YOU TRY TO START IT AND AFTER SEVERAL ATTEMPTS IT WILL START RIGHT UP , SOMETIMES IT WILL START WITH NO PROBLEM AT ALL ,BATTERY AND STARTER HAVE BEEN REPLACED TO NO AVAIL ! THIS HAS BEEN GOING ON FOR OVER A YEAR , SOMETIMES A COUPLE OF WEEKS WILL GO BY WITH NO ISSUE !
Mileage: 215,050
INSTRUMENT PANEL LIGHTS AND GAUGES FLICKER AND MOVES SIMULTANEOUS WITHOUT ANY WARNING, TRANSMISSION GAVE OUT AT 97,528 MILES. FROM WHAT WE WERE TOLD IT IS A DEFECT THAT THOSE CARS HAVE. ALSO I'D POINT OUT I KNOW A FEW PEOPLE WITH SAME PROBLEM AND THEY WILL DOCUMENT THEIR COMPLAINTS AS WELL.CAR TURNS ON AND ONLY MOVES IN REVERSE, ONCE YOU TRY TO PLACE IT IN DRIVE IT SHUTS OFF. DEFECTIVE TRANSMISSION. THIS HAPPENED TO US WHILE WE WERE COMING OUT OF THE HIGHWAY AND GOING TO A RED LIGHT STOP. WHILE WE CAME TO A COMPLETE STOP THE CAR SHOOK REAL HARD AS IF WE HIT SOMETHING AND SHUT OFF. WE TURNED ON CAR WITHOUT A PROBLEM BUT AS SOON AS WE PLACED IT IN DRIVE THE SAME THING HAPPENED A BIG HIT IN ENGINE AND IT SHUT OFF. ALSO AIBAG LIGHTS ARE ON WHICH IVE HEARD MEANS THAT THEY ARE FAULTY
Mileage: 97,528
THE CAR DIES WHEN COMING TO STOP. INTERMITTENT CAR CAN NOT RESTART, THERE IS NO ELECTRIC POWER TO RESTART CAR, TOTALLY NO ELECTRIC CAN NOT EVEN TURN ON HAZARD LIGHTS. WAS STRUCK IN MIDDLE LANE WITH CARS COMING ON 55 MPH ROAD. VERY DANGEROUS. COULD OF BEEN KILLED.
Mileage: 118,185
CLOCKSPRING GOES BAD FROM 2 TOWN & COUNTRY TRY I OWNED & THE TOURING SHIFTER GETS STUCK & CAN'T MOVE OUT OF PARK. THE HEAT FOR THE REAR ALSO IS BAD, THE LINE LEAKS.
Mileage: 160,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE IGNITION KEY MOVED INTO THE ACCESSORY MODE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. PORTAGE CHRYSLER (LOCATED AT 3013 COUNTY HWY CX, PORTAGE, WI 53901, (608) 742-7141) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. PREVIOUSLY, THE VEHICLE HAD BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
I JUST BOUGHT A 2009 CHRYSLER TOWN AND COUNTRY. IT'S NOT EVEN BEEN A FULL MONTH, I PAID 9,000 CASH AND ALREADY THE CAR SHUTS OFF WHEN I COME TO STOP. I JUST GOT MY CAR BACK FOR THE SECOND TIME AND IT SHUT OFF ON ME 3 TIMES FROM THE SHOP TO MY HOUSE. I HAVE 3 KIDS I SPENT ALL MY SAVINGS IN THIS CAR THE USED CAR LOT ONLY HAS A 30 DAY WARRANTY AND IT'S ALMOST UP IT'S BEEN IN THE SHOP TWICE AND STILL HAS THE SAME PROBLEM. ITS NEEDS TO BE FIXED A.S.A.P *TR
Mileage: 113,900
VEHICLE WOULD NOT START. ACTED LIKE IT WAS NOT GETTING FUEL. BATTERY WOULD DRAIN OVERNIGHT. SLIDING DOORS WOULD NOT OPERATE CORRECTLY. TOOK TO AN INDEPENDENT SHOP AND WAS TOLD THE TIPM HAD A COUPLE BAD RELAYS. ORDERED A EXTERNAL RELAY KIT FROM CHRYSLER PER A SERVICE BULLETIN. REPAIR SOLVED THE FUEL PUMP PROBLEM.
Mileage: 140,000
WHEN DRIVING MY TOWN AND COUNTRY, THE INSTRUMENT CLUSTER AND ALL THE INTERIOR AND EXTERIOR LIGHTS START FLASHING ON AND OFF. THE WINDHSHIELD WIPERS COME ON, THE VEHICLE TURNS COMPLETELY OFF AND WILL NOT START AGAIN FOR A FEW MINUTES. SINCE THE VEHICLE TURNS OFF, THE POWER STEERING GOES OUT ALONG WITH THE POWER BRAKES. THIS HAS HAPPENED NUMEROUS TIMES. WE PURCHASED THIS VEHICLE THINKING IT WOULD BE SAFE AND RELIABLE FOR OUR KIDS. BOY WERE WE WRONG! THESE VEHICLES SHOULD BE OFF THE STREETS! UNFORTUNATELY IT'S MY ONLY VEHICLE AND IT'S FINANCED, SO NOW I AM STUCK DRIVING MY KIDS IN THIS DEATH TRAP. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS! THESE VEHICLES ARE MADE FOR FAMILIES, HOW DARE YOU PUT SO MANY LIVES IN DANGER TO MAKE A BUCK! RECALL THESE NOW!
Mileage: 107,300
MY VEHICLE FOR THE LAST COUPLE OF YEARS HAS HAD ISSUES WITH THE ENGINE JUST STOPPING IN THE MIDDLE OF DRIVING DOWN THE STREET. ALL THE ELECTRICAL STUFF STAYS ON BUT THE ENGINE JUST STOPS RUNNING. THERE IS ALSO A SMOKE SMELL THAT WAS COMING FROM THE BACK SLIDING DOORS A SHORT TIME AGO AND THEN THE DOORS STOPPED SHUTTING CORRECTLY AND THEY WOULDN'T LOCK. OVER NIGHT THE BATTERY WOULD DIE FROM THE DOORS NOT SHUTTING CORRECTLY. NOW WE JUST HAVE THE DOORS SHUT OFF SO THAT WE DON'T HAVE ANYMORE ISSUES WITH IT DYING ALL THE TIME AND JUST HOPE FOR THE BEST WHEN DRIVING IT THAT IT DOESN'T DIE AND CAUSE AN ACCIDENT. WHEN I LOOKED UP RECALLS WITH THIS VEHICLE IT SAID THIS SHOULD BE COVERED BUT WHEN I PUT IN MY VIN IT SAID THERE WAS NO ISSUES. NOT SURE WHERE TO GO FROM HERE. VEHICLE WAS IN MOTION DRIVING DOWN A MAIN STREET MULTIPLE TIMES. *DT *DT *TR*JB
Mileage: 82,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND TURN SIGNALS STOPPED WORKING AND THE HORN CONTINUOUSLY SOUNDED. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO STOP THE HORN FAILURE. THE MANUFACTURER ACKNOWLEDGED THE FAILURE WITH THE LIGHTS; HOWEVER, THEY COULD NOT ASSIST WITH THE REPAIR COST SINCE THERE WAS NO RECALL. THE DEALER (COURTESY MOTOR SALES INC, 3100 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-9000) OFFERED TO SCHEDULE AN APPOINTMENT WITH AN UPFRONT FEE FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 162,000.
Mileage: 162,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL STARTED TO FLICKER. THE VEHICLE STALLED AND THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND POWER OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO DEWEY DODGE CHRYSLER JEEP (LOCATED AT 3175 SE DELAWARE AVE, ANKENY, IA 50021, (515) 289-8700) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY UNDER THE INSTRUMENT PANEL AND HOOD. THE CONTACT WAS STATED THAT THE CLOCKSPRING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS PARKED, THE VEHICLE LOST POWER AND THE IGNITION WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM AT 727-799-4539 (LOCATED AT 2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA WHO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,180.
Mileage: 131,180
SOMETIME OVERNIGHT ON JAN 1/2ND 2019 MY VEHICLE STARTED ON FIRE. THE VEHICLE WAS NOT IN USE, WAS PARKED IN OUR DRIVEWAY, AND HAD NOT BEEN IN USE SINCE THE MORNING BEFORE. THE FIRE MUST HAVE WENT OUT ON ITS OWN. BUT CAUSED DAMAGE TO BOTH THE INSIDE AND OUTSIDE OF THE VEHICLE. THE INSIDE OF THE VAN SMELLS HEAVILY OF ELECTRICAL SMOKE.
Mileage: 150,000
MY CAR STOPS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, EASILY RESTARTS AFTER SHIFTING INTO NEUTRAL. HOWEVER, RPM GOES TO ZERO, LOSE POWER STEERING. DID NOT HAVE THIS ISSUE PRIOR TO KEY FOB RECALL. IT HAS DONE THIS SEVERAL TIMES, USUALLY WHEN WEATHER IS COLDER LIKE 30 DEGREE. HAVE ALSO NOTICE BLIND SPOT AID SYSTEM WILL PERIODICALLY NOT FUNCTION. HEATED SEAT LIGHT OCCASIONALLY DO NOT FUNCTION. THE BLIND SPOT AND HEATED SEATS ARE MINOR COMPARED TO CAR STOPPING DEAD. IT DID RECENTLY WHILE GOING AROUND A CURVE AND WAS VERY SCARY. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY STATE THERE ARE NO ENGINE CODES SHOWING. I TOLD MY HUSBAND IF I DIE IN A VEHICLE CRASH, ESPECIALLY IF REAR ENDED OR WHILE TURNING TO SUE CHRYSLER. DO NOT HAVE THIS PROBLEM IN WARM WEATHER. I'M AFRAID TO HAVE ANYONE IN MY VEHICLE, ESPECIALLY MY FIVE GRANDKIDS. I STAY OFF INTERSTATES BECAUSE OF THIS, AND HAVE SPENT MORE TIME LOOKING BEHIND ME FOR POSSIBLY GETTING REAR ENDED. THERE IS NO WARNING WHEN THIS MIGHT HAPPEN. ONE DEALERSHIP TOLD ME TO BRING IT IN WHEN IT HAPPENS, WHICH I HAVE NO IDEA WHEN IT WILL HAPPEN. ITS LIKE PLAYING RUSSIAN ROULETTE WHILE GETTING BEHIND THE WHEEL. THIS CAN HAPPEN ANYTIME, DRIVING 55, 35, 25 MPH, WHILE GOING STRAIGHT, OR TWICE WHILE TURNING. I THINK IT HAS TO DO WITH THE ELECTRICAL SYSTEM, OR PERHAPS THE IGNITION SYSTEM AND KEY FOB RECALL. MY CAR HAS 84330 MILES. IT'S HAPPENED THREE TIMES IN THE LAST TWO MONTHS. FREQUENCY SEEMS TO BE GETTING GREATER.
Mileage: 84,200
ALL OF A SUDDEN THE WHOLE VEHICLE COMPLETELY SHUTS DOWN. NO LIGHTS, POWER STEERING GOES OUT, BRAKES LOCK UP AND ENGINE SHUTS DOWN. THIS WAS IN THE MIDDLE OF THE ROAD AS I WAS DRIVING.
Mileage: 153,000
MY VEHICLE WILL STOP AFTER I HAVE FINISHED DRIVING IT. THIS HAS HAPPENED QUITE FREQUENTLY. I WILL HAVE TO JUMP START MY BATTERY AND THEN THE ENGINE WILL START. IT USUALLY HAPPENS WHEN THE CAR HAS BEEN SITTING OVERNIGHT OR FOR LONGER PERIODS OF TIME (MEANING OVER 6 HOURS). I HAVE ALREADY REPLACED THE BATTERY AND TOOK THE CAR TO A MECHANIC. THE MECHANIC SAID IT A BIG PROBLEM WITH CHRYSLER TOWN AND COUNTY. THE FUEL PUMP RELAY IS NOT WORKING RIGHT AND CAUSING MY BATTERY TO DRAIN OR NOT START. HE SAID THERE ARE RECALLS FOR VERY SIMILAR CARS AND MODELS, BUT CHECKED MY VIN AND IT WAS NOT ON MY VEHICLE. I NEED TO THE COMPANY TO LOOK INTO THIS AS THIS SEEMS LIKE A PROBLEM THAT COULD HAVE BEEN PREVENTED. THIS COULD BE DANGEROUS IF THE CAR STOPS ON ITS OWN WHILE DRIVING.
Mileage: 101,000
SE ENCIENDE EL PANEL MARCANDO ABS. TAMBIN SE ABRE LAS PUERTAS COREDISA Y EL BAL ESTANDO EL CARO PARADO. HAY VECES QUE SE QUEDA PEGADO Y TENGO QUE ESPERAR QUE EL SISTEMA QUIERA PARA PODER CERRAR LAS PUERTAS Y / EL BAL. ME A PASADO VARIAS VECES.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS AND THE VEHICLE WAS TOWED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME STIFF AND INOPERABLE WHILE DRIVING 40 MPH. LUTHER BROOKDALE CHRYSLER JEEP DODGE RAM (8188 BROOKLAND BLVD, BROOKLYN PARK, MINNESOTA 55445, (612) 326-3931) WAS MADE AWARE OF THE FAILURES AND REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 69,000.
Mileage: 69,000
WHEN DRIVING MY CHRYSLER TOWN AND COUNTRY IT WILL SHUT OFF FOR NO REASON . WHEN THIS HAPPENS I LOSE ALL STEERING AND POWER TO THE ENGINE . IT DOES THIS ON TURNS , HILLS, AND EVEN HIGHWAYS.
Mileage: 68,000
WE WHERE DRIVING IN FLORIDA ON VACATION ON JUNE 12, 2017 WHEN OUR 2009 CHRYSLER TOWN AND COUNTRY STARTED TO HAVE ELECTRICAL PROBLEMS . THE WIPERS WOULDN'T SHUT OFF UNTIL THE WIPER MOTOR BURNED UP , THE DRIVERS SEAT WOULDN'T STOP MOVING FORWARD AND BACK , THE WINDOWS WOULDN'T GO DOWN , AC WENT OUT , THE ENTIRE DASH BOARD LIGHT UP AND ALL THE LIGHTS STAYED ON , THE SPEEDOMETER WAS DEAD , THE GAS GAUGE WAS DEAD , THE TURN SIGNALS DIDN'T WORK , THE DVD PLAYERS DIDN'T WORK . WE TOOK IT TO A DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT . IT THEN DID IT AGAIN AND IT WENT BACK TO THE SAME DEALERSHIP AND AGAIN THEY COULDN'T FIND ANYTHING . ON THE WAY HOME ON I-95 IT STARTED AGAIN . WHEN WE GOT HOME WE TOOK IT TO A GARAGE THAT DEALS WITH ELECTRICAL PROBLEMS AND HE FOUND OUT IT WAS A DVD PLAYER IN THE FRONT THAT WAS MAKING IT GO NUTS . HE DISCONNECTED IT AND ITS OK BUT NOW NOTHING WORKS , LIKE THE 3 DVD PLAYERS, THE HEATED MIRRORS , THE REMOTE START . THIS ISSUE NEEDS TO BE FIXED BEFORE SOME ONE GETS KILLED ON THE HIGHWAY .
Mileage: 75,000
VEHICLE TURNS OFF WHILE DRIVING. ALL LIGHTS ARE ON IN DASHBOARD. CANNOT STEER VEHICLE. VEHICLE IS ON. VEHICLE BECOME RESPONSIVE AFTER TURNING BACK ON. THIS HAS HAPPENED IN A PARKING LOT. THE SECOND TIME HAPPENED ENTERING A MAIN ROAR. BOTH TIMES HAPPENED WHILE DRIVING UNDER 20MPH.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. ON TWO SEPARATE OCCASIONS, WHILE DRIVING 35 MPH AND 65 MPH RESPECTIVELY, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND (13001 BROOKPARK RD, BROOK PARK, OH 44142, (440) 220-5805) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Mileage: 126,000
HELLO, CAN YOU GIVE ME ANY INFORMATION ABOUT THE 'TOTALLY INTEGRATED POWER MODULE' (TIPM) IN MY 2009 CHRYSLER TOWN AND COUNTRY LX, 3.3L MINIVAN? HOW TO DIAGNOSE A PROBLEM WITH IT? ARE THERE KNOWN PROBLEMS WITH IT? MY VAN EXHIBITS THE FOLLOWING RANDOM CONDITIONS' 1.) HORN STOPS WORKING AFTER REPEATED USE. IT WILL WORK AGAIN AFTER A PERIOD OF TIME. RECENTLY, I HAVE PUSHED ON THE HORN AND IT WILL BLOW AND THEN CUT OUT AFTER A COUPLE OF SECONDS. THIS HAPPEN WHETHER THE VAN IS IN MOTION OR STATIONARY. 2.) STARTER WILL ROTATE THE ENGINE BUT ENGINE WILL NOT FIRE. THIS IS VERY INFREQUENT BUT HAS GOTTEN A LITTLE WORSE. ENGINE WILL EVENTUALLY START AND RUN FINE. AND THE NEXT TIME IT NEEDS TO START IT WILL WITHOUT ISSUE. ALSO, ONE TIME DURING THE SAME DAY THAT THIS HAPPENED, THE ENGINE STARTED BUT THEN IMMEDIATELY DIED.IT STARTED AND RAN FINE AFTER THAT. VAN WAS ALWAYS STATIONARY. 3.)CENTER MOUNTED REAR BRAKE LIGHT WILL LOOK VERY DIM OR NOT WORK AT ALL ONE DAY, AND THEN WORK THE NEXT. VAN WAS IN MOTION OR STATIONARY. 4.)CRUISE CONTROL WILL NOT ENGAGE AND THEN IT WILL. THIS WAS HAPPENING ABOUT A YEAR AGO BUT HAS NOT HAPPENED LATELY. VAN WAS IN MOTION. THESE SITUATIONS HAVE HAPPENED INTERMITTENTLY SINCE WE BOUGHT THE VAN IN 2012. AM I AND MY FAMILY IN DANGER OF THE AIRBAGS NOT DEPLOYING WHEN THEY SHOULD? THANKS FOR YOUR HELP
Mileage: 50,000
THE VEHICLE WAS IN PARK AND RUNNING IN A PARKING LOT. THE VAN HAD BEEN RUNNING AND IN MOTION FOR APPROXIMATELY 10 MINUTES PRIOR TO ARRIVING AT THE PARKING LOT WHERE IT WAS THEN PLACED INTO PARK AND LEFT RUNNING WHILE WAITING FOR MY KIDS TO GET OUT OF SCHOOL. RADIO ON, HEAT ON THEN WITH NO WARNING AT ALL THE VEHICLE SHUT OFF, LOST ALL POWER. I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IT WOULD NOT GO INTO THE OFF POSITION ALLOWING ME TO REMOVE THE KEY. I TRIED TO TURN THE KEY TO THE VARIOUS POSITIONS TO START THE CAR AND NOTHING HAPPENED. AUTO LOCKS WOULD NOT UNLOCK, THE CAR WAS COMPLETELY DEAD. I SAT FOR ABOUT 5 MINUTES IN A PANIC TRYING TO FIGURE OUT HOW CARS I WAS BLOCKING WERE GOING TO GET OUT OF THEIR PARKING SPOTS. THEN THE VAN SUDDENLY STARTED UP ON ITS OWN. MY HANDS WERE NOT ON THE KEYS, NOWHERE NEAR THE IGNITION AND IT JUST STARTED UP. WHAT WOULD HAVE HAPPENED IF THIS OCCURRED WHILE I WAS DRIVING AND IN MOTION AND EVEN WORSE TRAVELING AT A HIGH SPEED???? THERE SHOULD BE A RECALL ON THIS ISSUE AS IT IS A MAJOR SAFETY CONCERN. THE VEHICLE DID RECEIVE THE RECALL FIX FOR THE ISSUE WITH IGNITION A COUPLE YEARS BACK AND NOW I WONDER IF THAT WAS EVEN THE REAL ISSUE SINCE MY VAN RANDOMLY SHUT OFF ON ME FOR NO REASON AT ALL WHATSOEVER. I DON'T KNOW IF THERE ARE ANY OTHER OFFICIAL REPORTS BUT A GOOGLE SEARCH PULLS UP MANY OTHERS HAVING THE SAME ISSUE THIS YEAR WITH VARIOUS YEARS OF THE TOWN AND COUNTRY AND THE REPORTS ARE RECENT.
Mileage: 120,000
VAN DASH LIGHTS FLICKER WHEN APPLYING THE BRAKES. VAN WILL COMPLETELY SHUT OFF WITH ALL ELECTRICAL DYING. THIS HAPPENS WHEN SITTING AT A LIGHT OR SLOWING TO YIELD TO TRAFFIC REPLACED ALTERNATOR, BUT THE PROBLEM STILL OCCURS. JOSTLING THE BATTERY CABLES WILL RESTART ELECTRIC SYSTEM. NEW BATTERY, CABLES ARE SECURE.
Mileage: 156,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MILNE'S AUTO GROUP, 1900 S CEDAR ST, IMLAY, MICHIGAN, 48444), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. IT WAS CONFIRMED THAT THE IGNITION MODULE WAS REPLACED IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND OPINION. THE CONTACT WAS REFERRED TO NHTSA; HOWEVER, NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED IN THE PAST; HOWEVER, IT WENT AWAY UNTIL RECENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING AND BRAKES SEIZED AND THE VEHICLE DECELERATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM), WHICH HAD BEEN EXPANDED INTO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT INCLUDED IN THE NEW EXPANDED RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Mileage: 145,000
THE POWER DOORS ON EITHER SIDE DO NOT OPEN OR CLOSE ELECTRICALLY AND THE DRIVERS SIDE REAR PASSENGER DOOR DOES NOT OPEN FROM THE INSIDE OF THE VEHICLE MAKING IT UNSAFE FOR A PASSENGER IN THE BACK SEAT. THE WINDOWS DO NOT GO DOWN EITHER. MAJOR ISSUE. THIS HAPPENS ALL THE TIME WHEN IN MOTION OR STATIONARY.
Mileage: 32,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (CARL HOGAN, LOCATED AT 1923 HIGHWAY 45 N COLUMBUS IN MS 39705) CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY AFTER SHIFTING INTO PARK. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES AT RANDOM. THE VEHICLE WAS TAKEN TO CRYSTAL CHRYSLER JEEP DODGE (1005 SOUTH SUNCOAST BLVD, HOMOSASSA, FL 34448), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE FOLLOWING THE VEHICLE THAT WAS BEING DRIVEN BY HIS WIFE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS NOT ILLUMINATED. THE CONTACT ARRIVED HOME AND NOTICED THAT SEVERAL WIRES THAT RAN DIRECTLY UNDER THE TRACK OF THE PASSENGER SIDE DOOR WERE DAMAGED. ALSO, THE PASSENGER SIDE ELECTRIC WINDOW, HEAD LAMP, BRAKE LIGHT, AND REAR HATCH WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS THAT RAN UNDER THE TRACK WAS DAMAGED DUE TO MANUALLY OPENING AND CLOSING THE DOOR. A NEW HARNESS HAD TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE FOLLOWING THE VEHICLE THAT WAS BEING DRIVEN BY HIS WIFE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS NOT ILLUMINATED. THE CONTACT ARRIVED HOME AND NOTICED THAT SEVERAL WIRES THAT RAN DIRECTLY UNDER THE TRACK OF THE PASSENGER SIDE DOOR WERE DAMAGED. ALSO, THE PASSENGER SIDE ELECTRIC WINDOW, HEAD LAMP, BRAKE LIGHT, AND REAR HATCH WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS THAT RAN UNDER THE TRACK WAS DAMAGED DUE TO MANUALLY OPENING AND CLOSING THE DOOR. A NEW HARNESS HAD TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE CUT OFF AND THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE DEALER REPLACED THE FUSE PANEL AND THE LOAD MANAGEMENT COMPUTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. UPDATED 05/30/17*LJ UPDATED 06/02/2017 *JS
Mileage: 144,000
THE DASH WARNING LIGHTS COME ON, BLINK, AND A RED LIGHT IN THE CENTER OF THE DASH COMES ON AND BEEPS. THE WINDSHIELD WIPERS ACTIVATE WITHOUT USING THE SWITCH. WHAT IS CAUSING THIS? IS THE VEHICLE SAFE TO DRIVE?
Mileage: 48,500
I WENT OUT AND STARTED MY VAN, THE WIPERS TURNED ON AUTOMATICALLY SO I THOUGHT MAYBE I HAD TURNED THE HANDLE SOMEHOW... SO I TURNED IT OFF AND THAT'S WHEN EVERYTHING WENT WRONG. ALL THE DASH LIGHTS STARTED FLASHING AND CYCLING THROUGH START UP CHECKS AND THEN SAYING EVERYTHING IS OFF ABS, AIRBAGS ETC. THE SEAT WAS EVEN REPOSITIONING ITSELF. I TOOK OUT MY PHONE AND STARTED RECORDING THIS WEIRD EPISODE THAT I HAVE NEVER SEEN BEFORE. I BOUGHT THIS VAN 5 MONTHS AGO AND DON'T KNOW OF ITS HISTORY, BUT THIS IS NOT SOMETHING ANYONE SHOULD HAVE TO DEAL WITH. 3 DAYS LATER MY WIFE WAS DRIVING DOWN THE ROAD WHEN THIS STARTED HAPPENING TO HER, THE DIFFERENCE WAS THAT SHE SITS CLOSER TO STEERING WHEEL THEN I DO AND THE SEAT WAS JERKING HER BACK AND FORTH WHILE DRIVING AND SCARED HER. THANKS [XXX]. I BOUGHT THIS VAN BECAUSE I WANTED THE STOW AND GO SEATS AND SIDE CURTAIN SAFETY ALONG WITH EVERYTHING ELSE. MY VAN IS A LOADED LIMITED EDITION WITH MOST AVAILABLE OPTIONS. AFTER LOOKING AROUND THE INTERNET IT SEEMS LIKE THE TIPM OR A LOOSE CONNECTION COULD BE THE PROBLEM AND THAT DEALERSHIPS ARE PRETTY MUCH A WASTE OF TIME FOR HELP ON THIS. CHRYSLER KNOWS OF THE ISSUES BECAUSE IT HAPPENS ACROSS THEIR VEHICLES AND HAVE ONLY FIXED CERTAIN MODELS. THE FACT THAT A CRACKED SHORTING WIRE IN THE POWER DOOR OR A LOOSE CONNECTOR COULD CAUSE ALL THIS IS TO GO WRONG IS JUST POOR ENGINEERING. LINK TO YOUTUBE VIDEO OF INCIDENT- HTTPS://WWW.YOUTUBE.COM/WATCH?V=CDCOVNHRLUW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 135,000
RECEIVED WRITTEN NOTIFICATION OF WIRELESS IGNITION NODE MODULE RECALL (R03/NHTSA 14V-373) IN JUNE 2015. I CALLED FREEDOM CHRYSLER/TOYOTA OF HARRISBURG, PA ON 7/1/15 TO SCHEDULE THE RECALL SERVICE. THE PART NEEDED TO BE ORDERED. I HAVE CALLED AGAIN ON 9/18/15, 3/26/16 AND 10/10/16. THE PART IS STILL NOT AVAILABLE FROM CHRYSLER. THE DEALER EXPLAINS THEY ARE "AT CHRYSLER'S MERCY." WHY IS THIS "IMPORTANT SAFETY RECALL" TAKING OVER 16 MONTHS TO RESOLVE?
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/21/16*LJ THE CONSUMER STATED THERE WERE SEVERAL INCIDENTS OF WEEKLY MALFUNCTIONS WHERE THE VEHICLE WOULD GO INTO AUXILIARY MODE WHICH CAUSED THE STEERING AND BRAKES NOT TO WORK. UPDATED 12/27/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, IGNITION SWITCH). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM MASSACHUSETTS TO CENTRAL PENNSYLVANIA, THE DASHBOARD WARNING CHIME STARTED, AND THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED. THIS PROBLEM HAS OCCURRED MANY TIMES OVER THE LAST TWO YEARS. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.
Mileage: 100,000
AFTER SEVERAL HOURS OF DRIVING ON INTERSTATES AT THE VARIOUS LEGAL SPEED LIMITS FROM CENTRAL PENNSYLVANIA TO MASSACHUSETTS, THE DASHBOARD WARNING CHIME STARTED, THE INFORMATION DISPLAY SHOWED THAT THE BLIND SPOT DETECTION SYSTEM WAS INOPERATIVE AND THEN THE TRANSMISSION DOWN SHIFTED TO 3 RESULTING IN EXCESSIVE ENGINE REVS. CRUISE CONTROL WAS ENGAGED AT THE TIME, BUT THE CAR WAS NOT GOING DOWN A HILL. THE DRIVER USED THE +/- SHIFT CONTROL TO RETURN THE CAR TO GEAR 6. AT THE SAME TIME, THE TIRE PRESSURE MONITOR SYSTEM SAID THAT IT HAD FAILED AND THEN RECOVERED AFTER FIVE MINUTES. EVENTUALLY, THE TPM SYSTEM RECOVERED AS DID THE BLIND SPOT DETECTION SYSTEM. ALL OF THESE PROBLEMS HAVE HAPPENED IN THE PAST INDIVIDUALLY, BUT ON THIS TRIP THEY ALL HAPPENED AT ONCE. THE CAR DEALER COULD NOT DETECT ANY PROBLEM.
Mileage: 100,000
VARIOUS ELECTRICAL SYSTEMS FAIL WHILE DRIVING AND THEN RESTORE THEMSELVES. THERE ARE MANY OCCURRENCES OF THESE PROBLEMS DATE SHOWN BELOW IS THE EARLIEST OCCURRENCE TO THE BEST OF OUR RECOLLECTION, YEAR IS CORRECT): 1. BLIND SPOT DETECTION SYSTEM INDICATES IT HAS FAILED AS YOU ARE DRIVING AT HIGHWAY SPEEDS, THEN ERROR CLEARS. 2. TIRE PRESSURE MONITOR SYSTEM INDICATES THAT IT HAS FAILED, THEN AFTER A FEW MINUTES IS RESTORED AND ALL TIRE ALARMS GO AWAY. 3. HIGH BEAMS COME ON WHEN IT IS STILL DAYLIGHT 4. RAIN SENSING WIPERS ARE TRIGGERED WHEN THERE IS NO PRECIPITATION
Mileage: 30,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WHILE THE VEHICLE WAS PARKED WITH THE KEY OUT OF THE IGNITION, THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTORS COULD OVERHEAT AND MODULE THE ABS CONTROL
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT TURNED THE IGNITION KEY AND SMOKE BEGAN TO POUR OUT FROM UNDER THE HOOD. THE VEHICLE WOULD NOT START AND HAD TO BE TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
I PARKED MY CAR IN THE DRIVEWAY AND TURN OF F THE ENGINE WITH THE IGNITION KEY AND LEFT THE CAR LOCKED. 2HOURS LATER MY SON CAME AND TOLD ME THE CAR WAS RUNNING SO I HAD TO GO OUT AND UNLOCKE THE CAR AND TURN OFF THE KEY AGAIN AND THE ENGINE STOPPED RUNNING. THE CAR WAS STATIONARY AND NOT MOVING. IT HAPPENED ON 06/15/2016
Mileage: 8,112
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/14/16 *BF UPDATED 09/20/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ THE WIN MODULE WAS REPLACED ON 06/02/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE TRACTION CONTROL WARNING ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND HAD THE REMEDY APPLIED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS THEN BROUGHT BACK TO THE DEALER FOR DIAGNOSIS; HOWEVER, THE REASON FOR THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,833....UPDATED 06/30/16 *BF *CN
Mileage: 61,833
AS I WAS DRIVING MY 5 YEAR OLD DAUGHTER TO SCHOOL, THE STEERING WHEEL LOCKED, THE BRAKES LOCKED, THE TIRE SKID LIGHT TURNED ON, AND THE VEHICLE POWERED ITSELF DOWN WHILE IN MOTION. I WAS DRIVING ABOUT 30 MPH AND IT HAPPENED ON A CURVE. WE ALMOST CRASHED HEAD-FIRST INTO ON ONCOMING TRUCK. I HAD TO USE FORCE TO PULL MY STEERING WHEEL TO THE RIGHT TO AVOID THE COLLISION. WHEN WE CAME TO A COMPLETE STOP, I SHIFTED INTO THE PARK POSITION AND REMOVED THE KEY FROM THE IGNITION. IMMEDIATELY AFTER REMOVING THE KEY, I PUT THE KEY BACK IN THE IGNITION AND THE VEHICLE STARTED RIGHT AWAY WITH NO PROBLEMS.
Mileage: 95,600
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING ALARM SOUNDED AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC MODULE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Mileage: 134,000
WHILE DRIVING DOWN HIGHWAY AT ABOUT 60 MPH WITH WIFE AND 3 CHILDREN, SUDDENLY WITH NO WARNING, ALL POWER TO VEHICLE WAS COMPLETELY LOST. THIS MADE IT VERY DIFFICULT TO SAFELY MOVE VEHICLE TO SHOULDER. IF TRAFFIC WOULD HAVE BEEN HEAVY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. ONCE VEHICLE WAS PARKED IT WOULD NOT RESTART AND HAD TO BE TOWED 20 MILES TO DEALER. ONCE AT DEALER ELECTRICAL SYSTEM SEEMED TO FAIL FURTHER. POWER WINDOWS, LOCKS AND DOORS WOULD NO LONGER WORK. CLEARLY SOME SORT OF SERIOUS ELECTRICAL PROBLEM THIS IS THE 4TH TIME SOMETHING LIKE THIS HAPPENED, BUT WITH THE PREVIOUS INCIDENTS THE CAR ALWAYS STARTED ONCE IT WAS STOPPED AND PUT INTO PARK AND KEY WAS TURNED.
Mileage: 120,687
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 57,000
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 120,000
20000 MILES FRONT PASSENGER SEAT STOPPED OPERATING (NO POWER) UNDER 50000MI BOTH FRONT WINDOW REGULATORS NEEDED TO BE REPLACED THE THING HAS LEAKED OIL SINCE DAY ONE FRONT WHEEL BEARING WENT AT 76000 MI EATS THROUGH BREAKS NEED YEARLY REPLACEMENT TIRES DO NOT LAST ON THIS VEHICLE AS WELL AND ARE NOT EASILY FOUND ANYWHERE THEY ARE SPECIAL ORDER ONLY CHRYSLER TOLD ME THAT THEY WOULD LOOK AT THE VEHICLE FOR 700$ FOR DEFECTS AND REIMBURSE FOR REPAIRS IF DEFECTS WERE FOUND (YEAH RIGHT) THE "Y" PIPE (PLASTIC) HEATER HOSE HAS BLOWN AT LEAST FIVE TIMES THE RADIATOR NEEDED TO BE REPLACED BEFORE 90000 MILES WITH THE THERMOSTAT THE EGR VALVE NEEDED TO BE REPLACED AT 60000 MILES AND STILL GETS CHECK ENGINE LIGHT FOR BAD EGR REAR DVD SCREEN HAS NEVER WORKED DRIVER SIDE SLIDING DOOR GOT FILLED WITH WATER FROM POOR ASSEMBLY AND DRAIN THAT WAS NOT OPERATING PROPERLY AC REFRIGERANT HOSE LEAKING AT 98000 MILES OVERALL HORRIBLE VEHICLE WILL NEVER BUY CHRYSLER AGAIN AND AS FAR AS RECALLS GO EACH RECALL WE GET THE PARTS ARE NEVER AVAILABLE EVEN AFTER HOURS SPENT ON THE PHONE WITH CHRYSLER BAD BAD VEHICLE AND COMPANY !!!!
Mileage: 98,000
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO AFTER NHTSA 14V-373 RECALL WAS PERFORMED. HOWEVER, A SPONTANEOUS VEHICLE ENGINE COMPARTMENT FIRE OCCURRED THREE WEEKS LATER. *SMD THE CONSUMER WAS NOT CONFIDENT THE RECALL WAS COMPLETED. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2009 CHRYSLER TOWN & COUNTRY. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL NOTICE 14V-373 REPAIRS. *SMD THE CONSUMER STATED SHE HAD THE DEFECT REPAIRED ON DECEMBER 5, 2014. *JB
WE RECEIVED SAFTEY RECALL RO3 / NHTSA 14V-373 CALLED DEALERSHIP SERVICE DEPARTMENT ON 1/08 AND 1/22 AND 2/06/2016. '412 856-1422 'STRUGGLING TO GET PARTS. 'ON 1/08 AND 1/22 I WAS TOLD I WAS ON A LIST TO GET WORK DONE. 'ON 2/06 I WAS TOLD THE LIST WAS INFORMAL AND I WAS NOT ON IT. ODEALERSHIP CLAIMED THERE WAS NOTHING THEY COULD DO. OASKED FOR VIN, WHICH IS THE FIRST TIME I WAS ASKED FOR VIN TO MAKE SURE THEY WERE LOOKING FOR THE RIGHT PART. SAID IT COULD TAKE TO JULY. MONROEVILLE CHRYSLER JEEP 3651 WILLIAM PENN HIGHWAY MONROEVILLE, PA 15146
THIS VEHICLE WAS PURCHASED AND EQUIPPED WITH A WHEEL CHAIR RAMP FOR OUR DAUGHTER. AS SOON AS THE RECALL LETTER WAS RECEIVED, MY WIFE CONTACTED THE LOCAL DEALER AND THEY ORDERED THE PART ON 10/27/15. SEVERAL FOLLOW UP PHONE CALLS HAVE BEEN MADE WITH DEALER INSTRUCTIONS TO CALL BACK IN A MONTH. TODAY, THE IGNITION SYSTEM LOCKED UP AND WE HAVE NO WAY TO GET OUR DAUGHTER TO AND FROM SCHOOL WITHOUT RENTING A WHEEL CHAIR VAN AT OVER $120 PER DAY. I DON'T KNOW IF THIS IS THE DEALER'S, MANUFACTURER'S OR SUPPLIER'S FAULT BUT I DON'T THINK IT SHOULD BE OUR RESPONSIBILITY TO RENT ANOTHER VEHICLE DUE IT TAKING THEM OVER 3 MONTHS TO GET THE PART NEEDED. IT IS MY UNDERSTANDING THAT THEY WILL DENY ANY RENTAL FEES.
Mileage: 63,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT START. THE VEHICLE WAS ABLE TO BE STARTED AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,831. PARTS DISTRIBUTION DISCONNECT.
Mileage: 84,831
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO DO THE REPAIRS. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER EXPLAINED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL WITH THE VEHICLE TURNED OFF AFTER DRIVING OVER A POTHOLE OR BUMP. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 70,000
FUEL PUMP RELAY IS NO GOOD
Mileage: 85,062
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE EVEN AFTER THE ENGINE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 70,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 03/30/16.*JB
I HAVE HAD (3) R03 (WIRELESS IGNITION NODE) MODULE RECALLS AND NO DEALER HAS BEEN ABLE TO FIX IT. I HAVE BEEN TO 3 CHRYSLER DEALERS IN THE PAST 2 YEARS ABOUT THIS PROBLEM AND THEY ALL SAY THEY DO NOT HAVE ANY PARTS AVAILABLE AND NO FIX IS IN SITE. SO, WHAT DOES THIS MEAN AND HOW DO I GET MY CAR FIXED? I JUST RECEIVED ANOTHER RECALL ON THIS SAME PROBLEM.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 78,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Mileage: 71,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mileage: 75,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 03/30/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE CONTACT STATED THAT THE FOLLOWING DAY WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
Mileage: 143,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT ALSO STATED THAT WHILE PARKING, THE KEY MOVED FROM THE ON POSITION TO THE ACCESSORY POSITION AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO REMOVE THE KEY AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 79,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ UPDATED 03/22/16.*JB
Mileage: 75,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V737000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED ON JANUARY 2016. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE EVENTUALLY STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,469. PARTS DISTRIBUTION DISCONNECT.
Mileage: 179,469
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME STIFF AND SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED THREE TIMES IMMEDIATELY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO ACCELERATE TO MAKE A LEFT TURN, THE VEHICLE STALLED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mileage: 85,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS AND ELECTRICAL SYSTEM, BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 111,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 111,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE REPEATEDLY SHUTS DOWN WHILE DRIVING. INSTRUMENT PANEL AND RADIO WILL SUDDENLY GO IRRATIC AND THE CAR WILL POWER COMPLETELY DOWN WHILE IN MOTION. IGNITION RECALL WAS PERFORMED SEVERAL TIMES WITHIN A FEW MONTHS. DEALERSHIP IS SAYING THEY CAN NEVER DUPLICATE PROBLEM WHILE IN THEIR POSSESSION. IGNITION STILL OVER CRANKS OR STARTS WHEN IT WANTS. I CAN UNDERSTAND WHY DEALERSHIP IS UNAWARE OF THIS PROBLEM. I HAVE COME CLOSE SEVERAL TIMES OF BEING REAR ENDED. THIS PROBLEM IS SEVERELY DANGEROUS. *JS
Mileage: 82,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED SPORADICALLY ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 97,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 97,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 112,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/05/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 02/10/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. HE CONTACTED A LOCKSMITH WHO CUT A NEW KEY AND THE VEHICLE STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 169,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/18/16*LJ UPDATED 05/10/18*JB *CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTE DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE JERKED AND THE WINDSHIELD WIPERS FUNCTIONED INDEPENDENTLY. ALL THE WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. PARTS DISTRIBUTION DISCONNECT.
Mileage: 74,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE WIRELESS IGNITION NODE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FOBIK FAILED TO LOCK AND UNLOCK THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,795. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.
Mileage: 74,795
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/12/16*LJ *CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,700. PARTS DISTRIBUTION DISCONNECT.
Mileage: 72,700
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THERE WAS A RECALL FOR THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55, ALL THE INSTRUMENT PANEL INDICATORS FAILED TO ILLUMINATE. THE FAILURE RECURRED SPORADICALLY. AFTER THE ENGINE WAS TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONSEQUENCES THAT THE CONTACT EXPERIENCED WERE RELATED TO THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/12/16*LJ THE CONSUMER STATED AFTER THE IGNITION RECALL REPAIR WAS PERFORMED THE LIGHTS IN THE WARNING MIRROR WENT OUT TWICE AND THE AUTOMATIC WINDSHIELD WIPERS FAILED FOR A DAY. THE ENGINE WAS RESTARTED THE VEHICLE BEGAN OPERATING. UPDATED 12/14/2017*JS
Mileage: 5,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 50 MPH. AFTER THE FAILURE, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Mileage: 123,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. TWO DEALER WERE CONTACTED THAT DID NOT HAVE THE PART AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE REPLACEMENT PARTS AND OTHER VEHICLE ISSUES. *SMD THE CONSUMER ALSO STATED THE BRAKE NEEDED TO BE REPLACED, THE DOME LIGHT STAYED ON AND THE LOW WASHER FLUID LIGHT ILLUMINATED. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ONCE THE ENGINE WAS OFF, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 01/27/16*LJ UPDATED 02/03/16. *JB
Mileage: 58,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. IN ADDITION, THE VEHICLE WAS UNABLE TO RESTART. THE IGNITION SWITCH FRACTURED AND WAS ABLE TO ROTATE INTERMITTENTLY WITH THE KEY. ALL OF THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Mileage: 127,000
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD RECALL # 14V373000. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IDLING, THE COMPUTER SYSTEM BECAME INOPERABLE. FIFTEEN MINUTES LATER, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA...UPDATED 02/01/16 *BF, UPDATED 3/26/18 *JB THE CONSUMER STATED THE PROBLEM WAS RESOLVED ON 10/20/2015. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 10V235000 (ELECTRICAL SYSTEM). WHILE DRIVING OFF THE LOT AFTER THE VEHICLE WAS REPAIRED, THE RADIO FAILED AND THE IGNITION MODULE WAS BURNED. IN ADDITION, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF ANTI-FREEZE INSIDE THE VEHICLE. PRIOR TO THE REPAIR, THE VEHICLE HAD NOT EXHIBITED ANY FAILURES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS AWAITING TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 107,094.
Mileage: 107,094
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 1/20/2016*JS VEHICLE DETAILS UPDATED 4/13/18*JB CONSUMER STATED AS OF 10/29/15 THE DEALER HAS STILL NOT MADE REPAIRS. UPDATED 10/11/18*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE FOR SEVERAL MONTHS IN WHICH THE KEY WOULD NOT TURN OVER TO START THE VEHICLE UNLESS THE CONTACT MADE NUMEROUS ATTEMPTS. AT TIMES, THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 10/27/15 *BF
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 14V-373 LACK OF PARTS. *SMD THE CONSUMER STATED SHE HAS BEEN TRYING FOR OVER EIGHT MONTHS, TO GET THE RECALL RESOLVED. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEMS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mileage: 65,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 11/18/15. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT ALL THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY, AND THE WINDOWS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 CHRYSLER MINI VAN. CONSUMER WRITES IN REGARDS TO IGNITION SHUT OFF WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE CUT OFF TWICE. THE DEALER INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FOBS FAILED TO FUNCTION. THE CONTACT MENTIONED THAT ONE THE KEY FOBS FRACTURED. THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mileage: 20,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS, WHEN ENCOUNTERING THE GEAR LEVER FORCEFULLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/25/15
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO AFTER SEVERAL MONTHS NO REPLACEMENT PARTS AVAILABLE TO COMPLETE RECALL NOTICE 14V-373. *SMD
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. MA 10/6
Mileage: 35,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN INTO THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS PLACED AS FIFTH ON THE WAITING LIST FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DASH BOARD AND INTERIOR LIGHTS WENT OUT WHILE DRIVING AT NIGHT. ALSO, SCREEN LIGHTS ON NAVIGATION DIMMED TO THE POINT THAT IT WAS UNREADABLE. WHEN I TURNED SWITCH TO LIGHTS ON INSTEAD OF AUTOMATIC THE NAVIGATION SCREEN LIT BACK UP BUT RETURNED TO DIM WHEN PUT BACK ON AUTOMATIC. THIS IS DEFINITELY A SAFETY ISSUE ON THE HIGHWAY!
Mileage: 97,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Mileage: 111,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 *CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE IT TOOK MULTIPLE TRIES, BEFORE THE VEHICLE WOULD START. UPDATED 01/29/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE KEY INTERMITTENTLY WOULD NOT REMOVE FROM THE IGNITION SWITCH. THE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART, HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON TURNING OFF THE VEHICLE, IT GOES TO THE ACC POSITION AND THE CONTACT HAD TO RESTART THE VEHICLE AND CHANGE GEARS SEVERAL TIMES TO GET IT TO CHANGE GEARS TO THE PARK POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Mileage: 103,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM)HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. IN ADDITION, WHEN THE START BUTTON WAS PRESSED THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE'S FRONT PASSENGER SIDE WINDOW STOPPED WORKING. ON OCCASION, THE DOORS WOULD LOCK, WITHOUT ME DEPRESSING THE LOCK BUTTON. AFTER GETTING IN VEHICLE, I ATTEMPT TO LOCK THE DOORS BY PUSHING THE LOCK BUTTON, WHICH DOES NOT WORK, UNLESS I START DRIVING OR PUSH THE LOCK BUTTON ON THE FOB.ON OCCASION, THE FOB WILL NOT UNLOCK THE VEHICLE, WOULD HAVE TO MANUALLY TAKE KEY OUT TO UNLOCK (WHICH IS UNSAFE IF YOU NEED TO GET INTO YOUR VEHICLE AS SOON AS POSSIBLE.
Mileage: 65,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING DOWN THE ROAD, ALL DASH WARNING LIGHTS CAME ON & THE SPEEDOMETER & TACHOMETER WENT TO ZERO. THIS LASTED 5 TO 10 SECONDS. THE CAR KEPT RUNNING, BUT STARTLED ME WHEN IT HAPPENED. IT HAPPENED PERIODICALLY BUT NOT WITH ANY PREDICTABLE TIME FRAME. DUE TO THIS I CAN?T LET MY WIFE DRIVE THIS VEHICLE SINCE SHE MIGHT PANIC. PARKING THE VAN OVERNIGHT RESULTED IN A DEAD BATTERY THE NEXT MORNING. AT MY EXPENSE THE DEALER DIAGNOSED THE PROBLEM & PUT ON A NEW PART TO THE TUNE OF $708.22. I BELIEVE THEY REPLACED THE TIBN UNIT THIS OCCURRED THE BEGINNING OF JANUARY OF THIS YEAR (2015) AND IT HAPPENED NUMEROUS TIMES. UPDATED 09/15/15*LJ UPDATED 01/27/16.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/25/15*LJ
THE DASH LIGHTS ALL LIT UP. AND THE POWER SHUT OFF. CAR STALLED. ONCE RESTARTED, THE RADIO HAS FAILED TO WORK.
Mileage: 82,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND AS A RESULT, THE VEHICLE REMAINED IN ACCESSORY MODE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE RECEIVED A RECALL FROM CHHRYSLER WITH REGARDS TO THE FOBIK IGNITION SYSTEM. THIS IS NOW 3 MONTHS OLD, BUT DESPITE REPEATED ATTEMPTS ON MY PART TO HAVE THIS SERVICED, THE DEALER KEEPS TELLING ME THAT THEY HAVE NO PARTS, AN HAVE NO IDEA WHEN THEY WILL BE AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BACKING OUT OF OUR DRIVEWAY, THE ENGINE UNEXPECTEDLY SHUT OFF. FOUND OUT THIS IS RELATED TO THE R03/L25 RECALLS. WIFE NOW REFUSES TO DRIVE THE VAN. IT WAS REPORTED, BUT NO ACTION HAS BEEN TAKEN BY CHRYSLER TO DATE. IT IS PART OF THE RECALL SO WE HAVE BEEN ON THE WAITING LIST SINCE JUNE. STILL WAITING TO BE SEEN BY THE CHRYSLER DEALERSHIP. I WISH THE TOWN AND COUNTRY IS PART OF THE CHRYSLER BUY BACK PROGRAM. I DON'T WANT TO OWN A VEHICLE FROM A COMPANY THAT DOESN'T RESPOND APPROPRIATELY TO THEIR RECALL (ESPECIALLY FOR OWNERS WHO EXPERIENCED THE SYMPTOM OF THE RECALL). THEY PROBABLY RATHER PAY THE BIG FINE TO THE GOVERNMENT AND RESULTANT INSURANCE CLAIMS. PLEASE HELP!
Mileage: 81,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, THE ENGINE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2009 CHRYSLER TOWN AND COUNTRY, CONSUMER STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE ITS SHUTS OFF IN THE MIDDLE OF TRAFFIC. HARD TO RESTART AFTER IT SHUT OFF. *BF MA 10/14 THE VEHICLE WAS REPAIRED ON AUGUST 19, 2015. UPDATED 11/18/15. *JB
Mileage: 110,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Mileage: 73,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 99,000.
Mileage: 99,000
WE JUST PURCHASED THIS VEHICLE IN APRIL 2015, USED WITH 98200 MILES. AFTER ONLY ROUGHLY 3000 MILES THE VEHICLE STARTED MESSING UP. THE WIPERS WOULD COME ON FOR NO REASON AND THE DASH WOULD LIGHT UP LIKE A CHRISTMAS TREE. ALL THE DASH LIGHTS INCLUDING THE AIRBAGS, BRAKES, ENGINE, ECT. MY FEAR IS THAT IF IN A CRASH THE AIRBAGS, BRAKES, AND OTHER SAFETY EQUIPMENT MAY NOT FUNCTION AS INTENDED. AFTER THIS HAPPENED A SECOND TIME I CALLED MY LOCAL CHRYSLER DEALER AND THE SERVICE MANAGER INFORMED ME OF A RECALL ON SOME MODELS BUT MINE WASN'T INCLUDED. HOW CAN CHRYSLER RECALL SOME BUT NOT ALL THESE VEHICLES WITH THE SAME PROBLEM. THIS SHOULD BE CONSIDERED A MAJOR SAFETY DEFECT AND ALL SHOULD BE REPAIRED.
Mileage: 101,352
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ADDITIONAL RECALL INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT TELEPHONED THE DEALER NUMEROUS TIMES TO SCHEDULE THE RECALL REPAIR; HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL THE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Mileage: 2,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. UPDATED 09/25/15*LJ THE CONSUMER STATED IT TOOK 30 MINUTES BEFORE THE VEHICLE STARTED. UPDATED 05/05/16. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER TWENTY ON A WAITING LIST WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR DIES WHEN DRIVING DOWN THE ROAD. I HAVE A RECALL (R03) BUT THE FACTORY IS TOO SLOW GETTING THE REPLACEMENT PARTS TO THE DEALER. I HAVE BEEN WAITING FOR OVER A YEAR.
Mileage: 85,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V235000 (ELECTRICAL SYSTEM) AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE BY THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/01/2015*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/14/2015*JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
Mileage: 115,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED TWO NOTIFICATIONS ON A MANUFACTURER'S RECALL RELATED TO THE WIN MODULE, HOWEVER, THE PARTS TO REPAIR THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/03/15*LJ UPDATED 12/8/2015 *JS
THE VEHICLE DASH LIGHTS AND GAUGES WILL ALL FLASH AND START BEEPING WHILE THE WIPERS CONTINUOUSLY GO ON AND OFF WITH NO CONTROL. THIS ONLY HAPPENED WHILE VEHICLE WAS IN PARK AND EITHER THE DRIVER SIDE DOOR WAS OPEN BUT RECENTLY STARTED DOING THIS WHILE DRIVING. WE TOOK THE VAN IN TO THE DEALERSHIP ON 6/27 FOR THE IGNITION SWITCH RECALL AND NOW THE VEHICLE CONSTANTLY DOES THIS WHILE DRIVING. THE DEALER WAS NOT ABLE TO COMPLETE TROUBLESHOOTING DUE TO TIME RESTRICTIONS. I HAVE SEEN MANY PEOPLE ONLINE COMPLAINING OF THIS SAME ISSUE AND SOME SAYING THEIR VEHICLE WILL EVEN SHUT OFF FROM TIME TO TIME WHILE DRIVING AND I AM WONDERING WHY IS THIS NOT BEING RECALLED?
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Mileage: 82,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE #14V-373. *SMD THE CONSUMER STATED EXPERIENCED CONSTANT PROBLEMS WHEN REMOVING THE KEY FOB OVER THE LAST THREE MONTHS. THE CONSUMER HAD TO RE-START AND TURN THE IGNITION OR JIGGLE THE SHIFT MECHANISM WITH THE SHIFT BUTTON TO REMOVE THE KEY. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT LOW SPEEDS, THE KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED ON THREE SEPARATE OCCASIONS THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE DRIVER SEAT INDEPENDENTLY CHANGED POSITION, THE RADIO FAILED TO FUNCTION, AND BOTH REAR DOORS FAILED TO OPEN AUTOMATICALLY. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AFTER DRIVING OVER A POTHOLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE TRANSMISSION WAS SHIFTED INTO NEUTRAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 8/31/15*CN UPDATED 10/25/2017*CN
Mileage: 70,000
OWNER CALLED LOCAL DEALER TO SCHEDULE RECALL MAINTENANCE. THE DEALER DOES NOT HAVE PARTS AVAILABLE. THE DEALER DID NOT HAVE PARTS AVAILABLE FOR ANOTHER RECALL, NAMELY "L25". THE DEALER DID NOT OFFER TO TRY TO GET THE PARTS FOR EITHER RECALL ISSUE.
Mileage: 62,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/31/15*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 12/7/2015 *JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING A FEW MOMENTS, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAG, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY FAMILY (INCLUDING CHILDREN) WERE DRIVING ON THE INTERSTATE GOING THROUGH ATLANTA, GA ON VACATION HEADING TO ANOTHER FAMILY MEMBERS HOUSE FOR THANKSGIVING AND ALL OF A SUDDEN MY VAN COMPLETELY CUT OFF. I LOST STEERING, ELECTRICAL, EVERYTHING!!!! LUCKILY I WAS ABLE TO GLIDE OVER TO THE SIDE AND RESTART MY ENGINE AND IT SEEMED AS THOUGH EVERYTHING WORKED CORRECTLY FOR THE REST OF THE VACATION. I CONTACTED CHRYSLER BY EMAIL INQUIRING ABOUT THE RECALL AND OF COURSE JUST GOT THE "I'M SORRY WE'RE WORKING ON IT, BUT AT THIS TIME WE DON'T HAVE THE PARTS TO FIX IT." THAT WAS ONLY THE FIRST INCIDENT!!! IT HAPPENED AGAIN AROUND 03/15/15 - SAME EXACT PROBLEMS HAPPENED! ONCE AGAIN I CONTACTED CHRYSLER, AND I ALSO CONTACTED MY DEALER, BUT GOT THE SAME EXACT RUN AROUND!! NOT A HAPPY PERSON WITH CHRYSLER!!!
Mileage: 69,500
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL LETTER WAS RECEIVED IN 2014. THE DEALER WAS IMMEDIATELY CONTACTED AND ADVISED THAT THE PARTS WERE NOT AVAILABLE BUT STATED THAT THEY WOULD CONTACT HER WHEN THE PARTS BECAME AVAILABLE. THE CONTACT WAS NEVER CALLED AND ONE YEAR LATER, THE CONTACT RECEIVED A SECOND NOTIFICATION FOR THE SAME RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION FAILED TO SHUT OFF THE VEHICLE AND THE GEAR SHIFTER WAS REQUIRED TO BE SHIFTED IN ORDER TO TURN THE VEHICLE OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Mileage: 21,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN EXITING MY VEHICLE SUNDAY, IT WOULD NOT SHUT OFF NOR WOULD THE KEY COME OUT. I WAS FINALLY ABLE TO TURN THE ENGINE OFF BUT NOT GET THE KEY OUT. THIS MEANT THAT THE ACC MODE WAS ALLOWING POWER TO REMAIN ON. BECAUSE THE DEALERSHIP WAS CLOSED ON SUNDAY, THE POWER REMAINED ON UNTIL I COULD CALL THEM MONDAY MORNING. I WAS TOLD TO JUMP THE VEHICLE OFF AND BRING IT IN. WHEN DRIVING TO THE DEALERSHIP, I REALIZED THE RADIO NO LONGER WAS FUNCTIONING BECAUSE OF THE POWER FAILURE CAUSED BY THE IGNITION SWITCH THAT WAS NOT WORKING. THEY REPLACED THE IGNITION SWITCH FREE OF CHARGE BUT WILL NOT FIX THE RADIO. I AM CONFIDENT IT WAS CAUSED BY THE FAILURE OF THE KEY AND THE SUBSEQUENT POWER DRAIN. ALL OF THIS WAS CAUSED BY THE FAILURE OF THE IGNITION SWITCH. I AM NOT A MECHANIC BUT A TEACHER SO I MAY NOT BE USING CORRECT TERMINOLOGY. I HOPE YOU UNDERSTAND WHAT I AM TRYING TO EXPLAIN. ALSO, FOR OVER A YEAR, I HAVE BEEN CORRESPONDING WITH CHRYSLER ABOUT AN ISSUE I HAVE BEEN HAVING WITH THE IGNITION SWITCH. THE SAME IGNITION SWITCH THAT I AM SPEAKING OF ABOVE WILL (NUMEROUS TIMES) BECOME DISENGAGED AND SHUT OFF. BECAUSE OF THIS I NEVER ALLOWED MY CHILDREN TO DRIVE IT. CHRYSLER ON MANY OCCASIONS TOLD ME TO "BE VERY CAREFUL AND TAKE ALL PRECAUTIONS" BECAUSE THE PARTS WERE NOT AVAILABLE TO COMPLETE THIS REPAIR. I KNOW THAT ALL OF THESE PROBLEMS ARE RELATED.
Mileage: 118,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE AVAILABLE, BUT THE MANUFACTURER WAS ONLY SENDING TWO REPAIR KITS AT A TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE LIGHTING ON THE INSTRUMENT PANEL INTERMITTENTLY FAILED TO ILLUMINATE. THE FAILURE MILEAGE WAS 33,000. UPDATED 7/21/15*CN THE VEHICLE WAS REPAIRED ON 6/12/2015. UPDATED 9/22/2015 *JS
Mileage: 33,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 6-19-15/. UPDATED 07/23/15*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/06/15 UPDATED 8/14/15 *JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WIRING HARNESS FOR THE SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE VEHICLE PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V235000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,870.
Mileage: 46,870
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR WILL NOT START. IT WAS TOWED TO THE DEALER 2 TIMES FROM 2014 TO APRIL 2015. ONCE THEY REPLACED THE BATTERY AND CABLES. IT WAS FINE FOR 6 MONTHS. THE SECOND TIME THEY TOLD ME THAT I WOULD NEED TO SPEND $1800 TO REPLACE THE WIN MODULE & THE 2 KEY FOBS. I REFUSED. I THEN WENT TO THE CAR & IT STARTED RIGHT AWAY. I CALLED CHRYSLER CUSTOMER SERVICE WHO TOLD ME THAT THE RECALL PART WAS NOT AVAILABLE. 4 WEEKS LATER THE CAR WILL NOT START AGAIN. I HAVE ONLY THE KEY FOB-NO RING WITH OTHER KEYS ETC. I HAVE A VAN THAT DOES NOT WORK, IS UNRELIABLE AND NOW WILL NOT START AT ALL. HOW AM I SUPPOSED TO GET TO WORK? BY TOW TRUCK?
Mileage: 101,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 50 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE FRONT WINDOW WIPERS ACTIVATED. IN ADDITION, THE PASSENGER DOORS OPENED ON BOTH SIDES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 87,000.
Mileage: 87,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) MONTHS AGO AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE GEAR FAILED TO FUNCTION WHEN PARKING. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Mileage: 67,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000
Mileage: 100,000
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE IGNITION SWITCH FAILED. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, IT WOULD REMAIN IN THE ACCESSORY POSITION AND THE ELECTRICAL COMPONENTS WOULD REMAIN ON CAUSING THE BATTERY TO DRAIN. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN UPDATED 06/02/15*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN UPDATED 7/7/2015*JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE KEY REMAINED IN THE START POSITION. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE FAILURE HAD HAPPENED PREVIOUSLY AT 20 MPH, BUT THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER RECEIVED THE FIRST RECALL NOTICE ON SEPTEMBER 14, 2014 RECALL # 14V373000. *JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Mileage: 89,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Mileage: 77,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05/19/15*BF THE CONSUMER STATED AS OF MAY 5, 2015 THE PART NECESSARY TO REPAIR THE VEHICLE HAD NOT BECOME UNAVAILABLE. UPDATED 7/6/2015 *JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Mileage: 87,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02-15 *BF THE CONSUMER STATED UP TO 5/11/15 THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE PARTS WERE STILL UNAVAILABLE. UPDATED 7/2/2015 *JS
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE WOULD DECELERATE INDEPENDENTLY AND THE ENGINE STALLED. THE CONTACT MENTIONED THAT ON THE KEY RING WAS ONLY THE KEY TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Mileage: 82,000
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY.THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.
Mileage: 69,200
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL NOTICE ISSUED JUNE 14, 2014 REGARDING THE IGNITION SWITCH PROBLEM. I HAVE HAD MULTIPLE INCIDENTS IN WHICH THE IGNITION SWITCH WOULD NOT WORK AND HAD TO CALL FOR HELP. CAR BATTERY, BATTERY IN KEY, AND ALTERNATOR WERE ALL FINE. WAS DETERMINED THAT THE IGNITION SWITCH IS THE PROBLEM. I AM 82 YEARS OLD AND A WIDOW. I AM AFRAID TO BE STRANDED AGAIN. THE DEALER TELLS ME THAT HE CAN NOT SECURE THE NECESSARY REPAIR PART(S). I AM VERY UNHAPPY AND WORRIED ABOUT THE RISKS INVOLVED. CAN YOU HELP? *TR
Mileage: 69,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I CONTACTED [XXX], SERVICE MANAGER, WITH AUTO NATION DODGE RAM IN CENTENNIAL, COLORADO, 80012 ON MONDAY 16 MARCH 2015 AT 17:50. THE DEALERSHIP IS LOCATED AT 10743 E ARAPAHOE RD, CENTENNIAL, CO 80112. THE PHONE NUMBER IS 303.929.4656. HE INFORMS ME THAT FOR THE RECALL I HAVE, THEY DO NOT HAVE THE PARTS AND THAT THERE IS NO PROCEDURE STATING WHAT IS TO BE DONE TO CORRECT THE ISSUE. ALSO SINCE THE RECALL IS BEYOND THREE (3) YEARS OLD, HE IS NOT SURE WHEN THE PARTS WILL COME IN. ALTHOUGH THE NOTICE WENT OUT 06/16/2011, I RECEIVED THE NOTICE VIA MAIL IN MID 2014. HOW CAN MY DEALERSHIP GET THE PARTS, CAN YOU ASSIST? THE MANUFACTURER RECALL NUMBER IS: L25 NHTSA RECALL NUMBER IS: 11V-139 THE NHTSA NUMBER PROVIDED ON THE MAILED NOTICE: 14V-373 THE VIN IS [XXX] YEAR: 2009 MODEL: TOWN AND COUNTRY THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CHRYSLER NOTIFIED ME OF A RECALL (RECALL L25) IN SUMMER OF 2014. THE DEFECT CAUSES MY VEHICLE TO SHUT-OFF, SOMETIMES AT HIGH SPEEDS. IT ALSO CAUSES ELECTRICAL MALFUNCTIONS ON THINGS SUCH AS THE AIR BAGS, RADIO, THE TRIP-TRONIC MANUAL SHIFTING SYSTEM. IT HAS BEEN 9 MONTHS, AND CHRYSLER HAS MAINTAINED THIS ENTIRE TIME THAT PARTS ARE NOT AVAILABLE TO REPAIR THIS PROBLEM. I THINK THIS IS AN UNACCEPTABLE AMOUNT OF TIME FOR A FACTORY DEFECT TO NOT BE CORRECTED. IT IS DANGEROUS FOR ME AND MY FAMILY TO DRIVE IN A VEHICLE THAT SUDDENLY TURNS OFF ON THE HIGHWAY, THAT CHANGES FROM AN AUTOMATIC TRANSMISSION TO A MANUAL SHIFTING VEHICLE BY ITSELF, AND WHOSE AIRBAGS TURN OFF, AND MAY NOT DEPLOY SHOULD AN ACCIDENT OCCUR. *TR
Mileage: 65,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN
THE BELOW INCIDENT HAPPENED TWICE ON 6 MARCH AND ONCE ON 7 MARCH. THE VEHICLE CUTOFF WHILE DRIVING. THIS RESULTED IN A LOSS OF POWER BRAKES AND POWER STEERING. UNFORTUNATELY, THIS WAS NOT THE FIRST TIME THIS OCCURRED. IT HAPPENED A COUPLE WEEKS AGO AS WELL. I WAS ABLE TO BRING THE CAR TO A STOP AND RESTART THE CAR AGAIN. THIS IS A VERY DANGEROUS SITUATION. I FORBID MY WIFE AND KIDS FROM DRIVING THE VEHICLE. I AM NOT A WEALTHY MAN, SO I HAVE NO CHOICE BUT TO DRIVE THE CAR, BUT I TRY TO KEEP THE DRIVING TO RELATIVELY LOW SPEED SITUATIONS TO REDUCE THE RISK SHOULD THE INCIDENT OCCUR. I HAVE CONTACTED CHRYSLER TO GET PRIORITY FOR THE FIX. CHRYSLER SAYS THAT THE FIX HAS NOT BEEN DESIGNED YET. *TR
Mileage: 96,660
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. UPDATED 04/10/15*LJ THE CONSUMER STATED WHILE DRIVING AT 35 MPH THE ENGINE SHUT DOWN IN TRAFFIC. THE POWER STEERING WENT OUT AS WELL. THE FAILURE RECURRED AT 65 MPH ON MARCH 5, 2015. ON 3/5/15 THE REPLACEMENT PART WAS STILL UNAVAILABLE. UPDATED 11/12/2015*JS
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY TURNING THE KEY TO THE OFF POSITION AND THEN TO THE ON POSITION. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 8/10/15*CN
Mileage: 10,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DURING THE PAST WEEK, FIVE DIFFERENT TIMES WHILE DRIVING THE VEHICLE HAS SHUT OFF, LOSING ALL POWER INCLUDING POWER STEERING. THE CAR NEEDED TO BE PUT INTO NEUTRAL AND RESTARTED. THIS OCCURRED EVEN AFTER REMOVING ALL ADDITIONAL KEYS AND KEYCHAINS FROM THE KEY FOB. THE INCIDENTS OCCURRED AT VARIOUS SPEEDS RANGING FROM 25-60, INCLUDING ONCE ON A HIGHWAY/HIGHWAY ENTRANCE RAMP. TWO DEALERS WERE CONTACTED REGARDING RECALL AND BOTH STATED THAT RECALL PARTS ARE ON BACKORDER WITH NO EXPECTED DATE OF ARRIVAL. AN ATTEMPT TO CONTACT CHRYSLER GROUP RECALL ASSISTANCE CENTER DIRECTLY WAS MADE, UNFORTUNATELY AFTER SITTING ON HOLD FOR OVER AN HOUR, NO CONTACT WAS MADE. *TR
Mileage: 90,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN UPDATED 9/20/2017*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I ATTEMPTED TO START THE CAR - THERE WAS POWER TO THE WINDOWS, RADIO, DOOR LOCKS, ETC. WHEN THEY KEY WAS TURNED, A "CLICKING" SOUND COULD BE HEARD, BUT THE CAR WOULDN'T TURN OVER. AAA RESPONDED, CHECKED THE BATTERY AND DETERMINED IT TO BE SUFFICIENT FOR A "COLD START" BUT STILL COULD NOT GET THE VAN TO START. THE CAR WAS TOWED TO CHRYSLER AND WE WERE TOLD TO REPLACE THE BATTERY. AFTER REPLACING THE BATTERY, THE DEALERSHIP STILL COULDN'T GET THE VEHICLE TO START. THEY "RE-CODED" THE WIRELESS IGNITION MODULE, THE CAR STARTED. AFTER STARTING, WE EXPERIENCED INTERMITTENT PROBLEMS. THE VAN RANDOMLY WOULDN'T START, BUT HOURS LATER WOULD. ONE KEY WOULD START THE VAN, WHILE THE OTHER WOULDN'T. AFTER GETTING STRANDED WITH CHILDREN, I TOOK TO CARRYING BOTH KEY FOBS WITH ME. SEVERAL TIMES, THE KEY FOB WOULDN'T RELEASE FROM THE IGNITION EVEN WHEN THE VAN WAS PLACED IN PARK. WE RECEIVED A RECALL NOTICE IN JULY OF 2014 FOR THE WIRELESS IGNITION NODE. I CONTACTED THE DEALERSHIP AND WAS TOLD I'D BE NOTIFIED WHEN THE RECALL WOULD BE FIXED. ON JANUARY 30TH OF THIS YEAR, THE VAN STALLED WHILE I WAS DRIVING. WE COULDN'T RESTART IT, NOR COULD WE DEPRESS THE BREAK, OR THE SHIFT BUTTON TO GET THE VAN INTO NEUTRAL TO HAVE IT TOWED. WE ALSO COULDN'T GET THE KEY TO RELEASE FROM THE IGNITION. AAA WAS AGAIN CALLED, AND THE HELPFUL OPERATOR WAS ABLE TO GET THE KEY OUT AND RELEASE THE SHIFT TO NEUTRAL. THE DEALERSHIP LET ME KNOW THAT I NEEDED TO REPLACE THE DEFECTIVE WIRELESS IGNITION MODULE. AFTER MULTIPLE CALLS TO CHRYSLER'S RECALL INFORMATION LINE, WE WERE TOLD THE REPAIR WOULD BE REIMBURSED, ALONG WITH THE COST OF THE RENTAL CAR. $669.77 LATER, CHRYSLER IS NOW STATING THEY WON'T REIMBURSE ME FOR THE REPAIR BECAUSE "THE PART NUMBERS DON'T MATCH" AND "NO FIX FOR THE RECALL HAS BEEN AUTHORIZED NOR HAS A TIME LINE FOR FIXING THE RECALL BEEN RELEASED" *TR
Mileage: 104,280
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING DOWN THE STREET AND THE LIGHTS STARTED TO FLICKER AND THE CAR WENT DEAD. *TR
Mileage: 125,676
IGNITION CAUSES KEY TO SHUT VEHICLE OFF WHILE DRIVING. DEALER STATES MANUFACTURER DOES NOT/WILL NOT HAVE RECALL PARTS FOR ANOTHER YEAR POSSIBLY. HAVE BEEN NOTIFIED OF RECALL AND CONTACTED DEALER MONTHS AGO. *TR
Mileage: 91,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Mileage: 97,000
MY MECHANIC DIAGNOSED A FAULTY ANGLE CENSOR. I WAS TOLD THIS RUNS THE AIRBAG. MY EXTENDED WARRANTY COMPANY WILL NOT PAY TO REPLACE IT (AS IT IS NOT A COVERED PART). I AM REPORTING THIS TO TREND THE PROBLEM. MAYBE OTHER VEHICLES OF THIS TYPE HAVE HAD THE SAME ISSUE. I AM CONCERNED FOR SAFETY AND THAT MY AIRBAG MAY NOT DEPLOY. *TR
Mileage: 104,000
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), RECALL L125. I HAVE CALLED MY DEALER NUMEROUS TIME AND THEY KEEP TELLING ME THAT THE PART HAS BEEN ON BACK ORDER AND NOT CREATED YET FOR THIS RECALL FOR MY MAKE AND MODEL. I CALLED CHRYSLER GROUP RECALL ASSISTANCE AND THEY CANNOT TELL ME WHEN THE PART WILL BE AVAILABLE. I HAVE HAD ISSUES WITH THIS CAR STOPPING IN THE MIDDLE OF THE ROAD, ESPECIALLY IN ROUGH ROADS, OVER RR TRACKS, ETC BECAUSE THE KEY MOVES TO THE ACCESSORY MODE FROM THE ON POSITION. I'VE DEALT WITH THIS "STALLING" ISSUE WITH THIS CAR FOR OVER A YEAR, HAVE EVEN TAKEN IT INTO THE DEALER AND SPENT "HUNDREDS" ON "TUNING IT UP AND THEY KEEP TELLING ME TO BRING IT IN AGAIN AND LET THEM "LOOK" AT IT, YET THEY KEEP TELLING ME THE PART IS NOT AVAILABLE. WHY IS THIS PART NOT AVAILABLE? I KNOW OTHER FAMILY MEMBERS WITH OTHER TYPES OF CARS HAVE HAD THEIRS REPLACED LONG AGO. WHAT RECOURSE DO I HAVE! *JS
Mileage: 90,000
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THEY WERE CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 3/31/15*CN
Mileage: 47,000
2009 CHRYSLER TOWN & COUNTRY. CONSUMER STATES CAR BEEN HAVING MECHANICAL PROBLEM SINCE IT WAS PURCHASED. *TA THE CONSUMER STATED THE ENGINE WOULD REV FOR NO REASON. THE VEHICLE BEGAN TO STALL FROM THE VERY BEGINNING. THE DEALER COULD NEVER FIND ANYTHING WRONG. THE BATTERY AND ALTERNATOR WERE REPLACED, DUE TO THE VEHICLE STALLING SEVERAL TIMES A DAY. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. *JB
WHILE DRIVING DOWN THE ROAD, WHEN YOU TURN THE WHEEL, THE CAR SHUTS OFF BUT ALL ACCESSORIES STAY ON AND YOUR FIRST CLUE THAT THERE IS A PROBLEM IS THAT YOU SUDDENLY HAVE NO POWER STEERING. IF YOU QUICKLY PUT THE CAR IN NEUTRAL AND RESTART, EVERYTHING INCLUDING THE POWER STEERING COMES BACK ON. IT HAS HAPPENED TO US 5 TIMES AND THE LAST TIME, I WAS GOING AROUND A SHARP CURVE AND ALMOST WENT OFF THE ROAD. THE CAR IS NOT SAFE!! THE DEALERSHIP SAYS IT IS AN L-25 RECALL AND THERE ARE NO PARTS. THE CHRYSLER WEB SITE SAYS THERE ARE PARTS BUT WHEN YOU CALL THEM, NO ONE ANSWERS THE PHONE. DEALERSHIP IS NOT OFFERING ANY SOLUTIONS. *TR
Mileage: 108,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE ENGINE AND THE SECOND KEY FOB WOULD NOT OPEN THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 125,000.
Mileage: 125,000
I RECEIVED A RECALL NOTICE IN OCT 2014 ABOUT THE FOBIK ON OUR T&C. THE DEALER DID NOT HAVE THE REPAIR PARTS AT THAT TIME. I HAVE CALLED THE DEALER (TRISTAR INDIANA, 404 NORTH 4TH ST, INDIANA, PA 15701) SEVERAL TIMES OVER THE INTERVENING MONTHS AND THEY STILL SAID THEY DID NOT HAVE THE PARTS. I CALLED TODAY (2/2/2015) AND STILL NO PARTS. I AM REQUESTING SOME INTERVENTION SO THAT THIS REPAIR IS MADE NOW. *TR
Mileage: 52,000
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE STARTED, IT STALLED WITHOUT ANY WARNINGS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 3/24/15*CN
Mileage: 30,000
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 71,000. UPDATED 03/17/15*LJ UPDATED 03/23/15.*JB CONTACT REQUEST COPY . UPDATED 03/31/15*LJ
Mileage: 71,000
TL*THE CONTACT OWNS 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE BACK UP CAMERA MALFUNCTIONED AND LOST POWER. THE CONTACT STATED THAT THE CAMERA STOPPED OPERATING WITHOUT WARNING AND THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Mileage: 49,000
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED WHILE ATTEMPTING TO TURN THE IGNITION KEY, THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE ENGINE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAG, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Mileage: 77,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN UPDATED 11/12/15*JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TO AN ODI INVESTIGATOR: THERE IS A CLEAR AND PRESENT DANGER PRESENT WITH THIS VEHICLE RANDOMLY SHUTTING DOWN WHILE DRIVING. I HAVE EXPERIENCED THIS SHUTTING DOWN ON APPROXIMATELY 15+ OCCASIONS. WHEN THE VEHICLE SHUTS DOWN, I LOSE POWER STEERING, BRAKING AND I'M SURE AIRBAGS. IN REVIEWING THE FIRST 30 COMPLAINTS ASSOCIATED WITH THIS VEHICLE - I OBSERVED 6 OUT OF 30 COMPLAINTS RELATED TO THE SAME PROBLEM, ALL DESCRIBED THIS EVENT (I DIDN'T WANT TO WEED THROUGH ALL 200+ COMPLAINTS WHEN THE FIRST 30 EXHIBITED THIS SERIOUS ISSUE) - THE VEHICLE SHUTTING DOWN WHILE DRIVING. THESE ARE THE NUMBERS ASSOCIATED WITH THIS PROBLEM - I'M SURE THERE ARE OTHERS: 10669606 / 10669083 / 10660772 / 10661814 / 10658525 / 10658922 ALL THESE STATE THAT THE VEHICLE SHUTS DOWN WHILE DRIVING RANDOMLY WITH NO EXPLANATION - THIS IS A SERIOUS ISSUE AND THERE SEEMS TO BE A COMMON DEFECT SOMEWHERE - THIS NEEDS TO BE ADDRESSED - FIND OUT WHAT CHRYSLER KNOWS ABOUT THIS ISSUE BECAUSE IT IS A SAFETY ISSUE FOR EVERYONE ON THE ROAD. *TR
Mileage: 100,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/4/15*CN UPDATED 03/26/15*JB
THE VEHICLE HAS STALLED UNDER THE FOLLOWING CONDITIONS: ENGINE WARM DRIVING ON BUMPY ROAD LESS THAN 25 MPH (THIS IS HOW THE STALLS BEGAN), NOW - ENGINE COLD OR WARM VEHICLE IN DECELERATION MODE - MANY DIFFERENT SPEEDS FROM 25 TO 60 MPH. I CAN 'FEEL' A SLIGHT LOSS OF POWER IN THE VEHICLE WHEN STALLING IS PRONE TO HAPPEN, I CAN ALMOST ANTICIPATE IT NOW AND DRIVE TWO-FOOTED TO KEEP IT FROM HAPPENING. STALLING HAS OCCURRED OVER 30 TIMES IN THE LAST SIX MONTHS. THERE ARE NO MIL CODES IN THE SYSTEM. ACCORDING TO CHRYSLER HOTLINE - THE VEHICLE IS NOT PART OF THE IGNITION SWITCH RECALL FOR 2009. NO REPAIRS HAVE BEEN MADE. NOT TAKEN TO THE DEALER BECAUSE IT SEEMS IMPOSSIBLE TO DUPLICATE AND THOUGHT THAT WOULD BE A WASTE OF TIME. *JS
Mileage: 140,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014, BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 20,000.
Mileage: 20,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN INTO THE OFF POSITION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,800.
Mileage: 69,800
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF A NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE DEALER INFORMED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
WE RECEIVED A RECALL NOTICE IN OCTOBER TO REPLACE A FOBIK (FREQUENCY OPERATED BUTTON IGNITION KEY) IN OUR 2009 CHRYSLER TOWN & COUNTRY VAN. SINCE THAT TIME WE HAVE CALLED OUR DEALER ON NUMEROUS OCCASIONS TO SCHEDULE AN APPOINTMENT TO HAVE THE PART REPLACED AND EACH TIME THE DEALERS RESPONSE IS THAT THE PART IS NOT AVAILABLE. WE ARE CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND WOULD LIKE TO HAVE THIS PART REPLACED AS SOON AS POSSIBLE. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VEHICLE WAS ISSUED A RECALL ON JUNE 16,2011 DEALING WITH THE WIRELESS IGNITION; HOWEVER, I DID NOT RECEIVE A NOTICE FOR THIS SPECIFIC RECALL UNTIL JUNE 2014. I IMMEDIATELY BROUGHT MY VEHICLE TO A CHRYSLER DEALER. BUT AFTER INSPECITION, THEY SAID THEY DID NOT HAVE THE PART NEEDED TO FIX THE PROBLEM. SINCE JUNE 2014, I HAVE MADE SEVERAL PHONE CALLS ONLY TO BE TOLD THAT THEY ARE STILL WAITING FOR THE PART. SINCE THIS IS A SAFETY ISSUE, WHAT CAN I DO TO SPEED UP THE PROCESS FOR RECTIFYING MY SITUATION? *TR
Mileage: 54,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE. UPDATED 1/23/15*CN
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER DOOR WINDOW SWITCHES FAILED TO OPEN AND CLOSE WINDOWS. A FEW HOURS LATER, THE VEHICLE WAS IDLE IN THE GARAGE WHEN BURNING FUMES STARTED TO EMITTED FROM THE DRIVER DOOR INTO THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT HEARD CRACKING NOISES THAT CAME FROM THE DOOR ITSELF. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND THE SMOKING STOPPED SHORTLY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Mileage: 185,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION KEY DISENGAGED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Mileage: 63,000
ALL FOUR BRAKE WARNING LIGHTS COME ON WHEN THE CAR IS STARTED AND THEY DO NOT GO OFF. WHEN THE INCIDENT FIRST HAPPENED THE BRAKE WARNING LIGHTS WOULD STAY ON UNTIL THE CAR WAS TURNED OFF AND WOULD NOT COME BACK ON FOR DAYS. THIS SAME CYCLE WOULD HAPPEN OVER AND OVER AGAIN. NOW THE WARNING LIGHTS COME ON A FEW MINUTES AFTER THE VEHICLE IS IN MOTION AND WILL NOT TURN OFF. I THINK THAT THERE IS A PROBLEM WITH THE INSTRUMENT PANEL OR IT HAS SOMETHING TO DO WITH THE L25 RECALL THAT HAS NOT BEEN FIXED YET. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 01/28/15 *BF UPDATED 9/7/2017*CN
Mileage: 118,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY FOB FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE BOTH THE DELAY AND THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.
Mileage: 119,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION SEVERAL TIMES. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO START THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE RECALL REPAIR PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT UPDATED OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/2/2015 *JS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I CAME TO A STOP SIGN AND THE VEHICLE SHUT OFF (AS IF THE KEY HAD BEEN TURNED TO THE ACCESSORY POSITION). AFTER TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT IT WAS AFFECTED BY THE L25/NHTSA 14V-373 RECALL. THIS CAN CAUSE THEN ENGINE TO STOP AT ANY POINT IN TIME (INCLUDING DRIVING WHILE ON A HIGHWAY). THIS IS NOT A CONDITION WHERE THE MINVAN SHOULD BE DRIVEN. IF THIS WERE TO HAPPEN ON A HIGHWAY THE RESULTS COULD BE DEADLY (THE ENGINE SHUTS OFF AND THE SUDDEN LACK OF STEERING AND BRAKES PLUS THE AIRBAGS DEACTIVATING). I HAVE BEEN TOLD THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS AND THAT I SHOULD DRIVE IT HOME. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE THAT THIS IS ALLOWED TO HAPPEN. THE RECALL HAS BEEN OUT SINCE JUNE OF THIS YEAR AND I'M BEING TOLD THAT THERE IS NO ETA ON WHEN THE PARTS WILL BE AVAILABLE. *TR
Mileage: 83,690
I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK). RECALL L25. I HAVE CALLED MY DEALER AND THEY HAVE TOLD ME FOR A FEW MONTHS NOW THAT THE PART IS ON BACK ORDER. I CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403 AND THEY CANNOT TELL ME WHEN THIS PART IS GOING TO BE AVAILABLE . I HAVE HAD ISSUES WITH THIS CAR STOPPING IN THE MIDDLE OF THE ROAD, ESPECIALLY IN ROUGH TERRAIN, OVER RAILROAD TRACKS, ETC. BECAUSE THE KEY MOVES TO THE ACCESSORY MODE FROM THE ON POSITION ON ITS OWN. I AM FEARFUL TO BE READ ENDED WHEN THIS HAPPENS. I'VE HAD THIS ISSUE WITH THE CAR FOR ABOUT A YEAR FOR WHAT I THOUGHT WAS "STALLING" BUT NOW REALIZE IT IS THE FOBIK CAUSING THIS. CHRYSLER DEALER TELLS ME THEY GET DAILY CALLS REGARDING NOT HAVING THIS PART AVAILABLE. WHAT RECOURSE DO I HAVE TO GET THIS RECALL TAKEN CARE OF? *TR
Mileage: 90,000
2009 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE. *TGW THE CONSUMER EXPERIENCED ONGOING PROBLEMS WITH THE RADIO/DVD/ THE CONSUMER MADE SEVERAL TRIPS TO THE DEALER, WHERE THEY SUGGESTED A NEW BATTERY. HOWEVER, THE NEW BATTERY DID NOT RECTIFY THE PROBLEM. ALSO, THE DRIVER SIDE WINDOW, AS WELL AS THE IGNITION WOULD STICK AT TIMES. THE DEALER LUBRICATED THE WINDOW. HOWEVER, THE PROBLEM CONTINUED.*JB
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HAD RESTARTED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER STATED THAT THE THEY RECEIVED THE PARTS BUT HAD TO SEND THEM BACK SINCE THEY RECALLED BY THE MANUFACTURER. THE DEALER WAS UNCERTAIN WHEN THEY COULD SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE INTERMITTENTLY. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE INITIAL FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
ON 10/13/2014, HIGHWAY DRIVING, USED TURN SIGNAL TO PASS ANOTHER VEHICLE, WHEN RETURNING TO ORIGINAL LANE AND TURNING OFF TURN SIGNAL, THE TURN SIGNAL STARTED BLINKING THE OPPOSITE WAY, THINKING I HAD MISSED THE NEUTRAL POSITION TRIED AGAIN, STARTED BLINKING THE OPPOSITE WAY. THIS WENT ON FOR AT LEAST 2 MINUTES THEN FINALLY STOPPED. ON 10/28/2014, STARTED VEHICLE IN DRIVEWAY AND ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS, THE RADIO DISPLAY WAS BLANK LIKE IT WAS OFF, BUT THERE WAS SOUND (RADIO DISPLAY HAS BEEN ONGOING ISSUE SINCE WE PURCHASED VEHICLE IN 2012). TURNED VEHICLE OFF AND TRIED TO RESTART WITH SAME ISSUE. TURNED OFF AND LET SIT FOR SEVERAL MINUTES AND CONDITION WENT AWAY. NEXT INCIDENT WAS ON 10/31/2014. WAS IDLING IN A PARKING SPOT AND THE WINDSHIELD WIPERS TURNED ON ALONG WITH THE SECURITY LIGHT IN THE DASH. THIS STOPPED WITHIN 30 SECONDS. THEN WHILE DRIVING ABOUT 15 MINUTES LATER ABOUT 25MPH, ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS AND LIGHTS INSIDE OF THE VAN. PULLED OVER TO SIDE OF ROAD AND TURNED OFF VEHICLE FOR A FEW MINUTES AND RESTARTED WITH NO ISSUES. *TR
Mileage: 96,800
SAFETY RECALL L25 WIRELESS IGNITION NODE MODULE DETENTS. I HAVE BEEN WAITING ON REPAIR PART FOR SOME TIME. MY DEALER DOES NOT HAVE IT IN STOCK AND WE ARE BEING TOLD THAT CHRYSLER WILL ONLY PERMIT DEALERS TO ORDER 5 PARTS A TIME. I NEVER KNOW WHEN MY CAR WILL START OR NOT. ITS UNACCEPTABLE THAT THEIR ARE NOT ENOUGH PARTS TO REPAIR THESE VEHICLES. I MADE AN APPT WITH MY CHRYSLER DEALER ONLY TO ARRIVE AND TOLD THEY DID NOT HAVE THE PART. *TR
CHRYSLER REFUSES TO PAY FOR 2009 TOWN & COUNTRY IGNITION SWITCH REPAIR: SINCE THE SUMMER OF 2013 THE KEY WOULD OCCASIONALLY SPRING BACK TO ACCESSORY WHEN STARTING THE CAR. IN THE SPRING OF 2014 THERE WERE TWO OCCASIONS WHEN THE SWITCH TURNED TO ACCESSORY - STALLING THE ENGINE - WHILE DRIVING. I CONTACTED CHRYSLER ([XXX]) ON 7/18/14 AND WAS TOLD THAT MY VIN NUMBER WAS NOT AMONG THOSE RECALLED - BUT IF I HAD IT REPAIRED CHRYSLER WOULD REIMBURSE ME IF/WHEN MY VEHICLE WAS RECALLED. AFTER RECEIVING THE RECALL NOTICE AND FILING THE REQUESTED DOCUMENTATION [XXX] (FROM CHRYSLER) FOR SOME UNINTELLIGIBLE REASON COULD NOT REIMBURSEMENT AT THIS TIME. ON 7/30/14 [XXX] SAID THAT CHRYSLER COULD NOT PAY FOR PREVIOUS REPAIRS UNTIL PARTS (DETENT RINGS?) AVAILABLE FOR THE REPAIRS. ON 10/10/14 [XXX] ([XXX]) SAID THAT I WILL RECEIVE A SECOND LETTER WHEN PARTS ARE AVAILABLE AND REIMBURSEMENTS DECISIONS WILL BE DECIDED THEN. REIMBURSEMENT SUPERVISOR MATT SAID REPAIR PROCEDURE IS UNKNOWN AT PRESENT (SEEMS UNLIKELY TO ME SINCE OTHER YEARS RECALLED LONG BEFORE 2009), SO NO REIMBURSEMENT UNTIL REPAIR TECHNIQUE KNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 74,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCE A FAILURE.
VEHICLE REFUSED TO START ON SEVERAL OCCASIONS, LIGHTS ON, POWER ON, ENGINE WOULD NOT TURN OVER, NO SOUND FROM STARTER. THEN AFTER MANY ATTEMPTS, VEHICLE WOULD START AS IF NOTHING WAS WRONG. THEN VEHICLE WOULD STOP IN TRAFFIC AND WHATEVER SPEED TRAVELING, DEAD WITH NO RESPONSE WHEN TRYING TO RESTART. AFTER MANY ATTEMPTS TO START WHILE IN MIDDLE OF TRAFFIC VEHICLE STARTED AS IF NOTHING HAPPENED. DEALER STATES IGNITION & TIPM MODULE ARE FAULT. *TR
Mileage: 81,000
THE CAR ENGINE SHUTS OFF WHILE DRIVING, YOU HAVE TO PULL OVER AND START THE CAR AGAIN. I HAVE BEEN UNABLE TO REMOVE THE KEY FOB FROM THE IGNITION SWITCH AND NOT ABLE TO TURN THE ENGINE OFF. I HAD TO WORK AT PULLING THE KEY FOB OUT FOR OVER A HALF HOUR BEFORE I WAS ABLE TO SHUT THE CAR OFF. AT ONE PUT I REMOVED THE KEY FOB FROM THE IGNITION SWITCH BUT THE ENGINE WAS STILL RUNNING. I CHECKED IF THERE WERE ANY PROBLEMS WITH CHRYSLER VANS AND LEARNED OF A RECALL L25 REGARDING IGNITION SWITCHES. I NEVER RECEIVED A RECALL NOTICE FOR THIS PROBLEM FROM CHRYSLER. I CALLED A CHRYSLER 800 NUMBER, THEY TOLD ME OF THE RECALL BUT SAID THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. I CALLED A LOCAL CHRYSLER DEALER, TALKED TO A SERVICE PERSON, THEY HAD NO IDEA OF WHEN A PART WOULD BE AVAILABLE TO FIX THE PROBLEM. THEY GAVE ME ANOTHER 800 NUMBER TO CALL, I BASICALLY RECEIVED THE SAME INFORMATION. BOTH 800 REPRESENTATIVES TOLD ME TO RENT A CAR IN THE MEAN TIME. I CALLED THE CORPORATE HEADQUARTERS, SPOKE TO A REPRESENTATIVE AND SHE TOLD ME THEIR ENGINEERS DON'T EVEN HAVE A FIX FOR THE PROBLEM AND THEY HAVE NO IDEA HOW LONG IT WILL TAKE. I ASKED ABOUT CHRYSLER PROVIDING US WITH A LONER CAR AND SHE SAID THAT WAS NOT AN OPTION. SHE ALSO SAID IF I FEEL THE CAR IS UNSAFE TO DRIVE, I SHOULDN'T DRIVE IT. WHAT GOOD IS MY VAN IF IT SITS IN THE DRIVEWAY FOR WHO KNOWS HOW LONG. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE IT IS UNSAFE. CHRYSLER'S CUSTOMER SERVICE IS VERY MUCH LACKING ESPECIALLY IN LIGHT OF ALL THE GM IGNITION SWITCH PROBLEMS AND LAW SUITS IN THE NEWS. THE IMPRESSION I RECEIVED FROM CHRYSLER IS ONE OF "TOO BAD, THERE IS NOTHING WE CAN OR ARE WILLING TO DO FOR YOU." CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR CARS UNSAFE TO DRIVE WHILE THEY COME UP WITH A SOLUTION TO THE PROBLEM. CONSUMERS SHOULD NOT BE EXPECT TO LAY OUT MONEY TO RENT A CAR WHEN IT IS CHRYSLER'S FAULT! *TR
Mileage: 96,114
TODAY WHEN STARTING MY VAN. I NOTICED IT WAS TAKING LONGER TO TURN OVER THAN NORMAL. THEN TONIGHT OUT OF NOWHERE IT QUIT STARTING ALL TOGETHER. AFTER DOING SOME ONLINE RESEARCH I HAVE FOUND THAT IT IS THE POWER MODULE MOST LIKELY AND THAT THERE WILL BE A RECALL EVENTUALLY, BUT IT IS IN THE EARLY STAGES ONLY. HOW AM I SUPPOSED TO RAISE TWO KIDS AND MAKE A LIVING WITH A VAN THAT DOESN'T RUN. I AM SO SICK OF THIS VAN. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. CHRYSLER BETTER START MAKING THINGS RIGHT WITH THEIR CUSTOMERS. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT EVER AGAIN. I DO NOT FEEL SAFE IN THIS VAN, AND NOW IT DOESN'T EVEN RUN. *TR
Mileage: 178,000
ON 9/23/2014, I WENT TO START MY VEHICLE IN THE MORNING AND IT TOOK A FEW MORE SECONDS THAN USUAL TO START. WHEN IS STARTED IT RAN FINE. A LITTLE LATER, I WENT TO START MY VEHICLE, IT STARTED AND THEN IMMEDIATELY STALLED. EACH OF THESE INCIDENTS HAPPENED ANOTHER TIME ON THIS DAY FOR A TOTAL OF 4 TIMES. I CALLED MY LOCAL CHRYSLER DEALER, NEMER CHRYSLER, AND THEY SUGGESTED I BRING IT IN. I WOULD BE CHARGE A $86 PLUS TAX DIAGNOSTIC FEE PER HOUR. AFTER BEING THERE FOR 2 AND 1/2 HOURS, THEY TOLD ME MY VEHICLE NEEDED A TIPM (TOTALLY INTEGRATED POWER MODULE) AS WELL AS SOME OTHER ROUTINE MAINTENANCE FOR A TOTAL OF $2000. THEY TOLD ME THE TIPM MANAGES THE POWER SUPPLY OF THE CAR AND IF IT FAILS, I WOULD HAVE NOT POWER, IT IS DANGEROUS TO DRIVE MY CAR AND I COULD GET INTO A SERIOUS ACCIDENT IF ITS NOT FIXED. I WASN'T SURE I WAS GIVEN HONEST INFORMATION FROM THE DEALER SO I DECIDED TO COME HOME WITH MY VEHICLE AS IS AND DO SOME RESEARCH. WHEN I GOT HOME, I WENT ONLINE AND FOUND THAT CHRYSLER IS RECALLING THIS PART BUT THE RECALL IS IN THE EARLY STAGES AND HAS NOT BEEN LAUNCHED YET. I ALSO CALLED CHRYSLER AND WAS TOLD THE SAME THING. CHRYSLER TOLD ME THAT I WOULD BE CONTACTED ONCE THE RECALL HAS BEEN LAUNCHED. IN THE MEANTIME, I HAVE 3 SMALL CHILDREN AND NEED TO GET THEM TO SCHOOL, ETCH BUT I AM CONCERNED THAT DRIVING MY VEHICLE COULD CAUSE HARM TO THEM. I CANNOT AFFORD TO RENT A VEHICLE WHILE WAITING ON CHRYSLER TO LAUNCH THIS RECALL. I ALSO DON'T WANT TO FIX THE VEHICLE YET BECAUSE I DON'T WANT TO BE RESPONSIBLE FOR THE COST IF CHRYSLER IS RECALLING THE PART AND WILL PICK UP THE COST EVENTUALLY WHEN THE RECALL IS LAUNCHED. I ALSO READ ONLINE THAT MANY OWNERS OF THE SAME VEHICLE ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE IT IS A CHRONIC PROBLEM WITH THESE VEHICLES. *TR
Mileage: 92,000
PURCHASED 2009 TOWN AND COUNTRY VAN FROM CRYSTAL CHRYSLER JEEP DODGE BROOKSVILLE 34613 FLORIDA. THE VEHICLE WAS SOLD WITH AN EXISTING SAFETY RECALL NOT REPAIRED. AFTER 9 MONTHS OF USE I RECEIVED A NOTICE FROM MY INSURANCE CARRIER NOTIFYING ME OF THIS. I MADE AN IMMEDIATE CALL TO THE DEALER AND VALIDATED THEY HAD THE PART AND MADE AN APPOINTMENT FOR REPAIR. WHEN I ARRIVED FOR THE REPAIR THEY INFORMED ME THEY DID NOT HAVE THE PART BECAUSE THERE WERE 9 DIFFERENT MODELS AND ALL THEY NEEDED TO FIND OUT WAS WHICH ONE I HAD. THEY THEN INFORMED ME IT WOULD TAKE 2 OR THREE WEEKS AND THEY WOULD NOTIFY ME. AFTER 2.5 WEEKS I FOLLOWED UP ONLY TO BE TOLD THEY CAN ONLY ORDER AND RECEIVE 1 PART EVERY TWO WEEKS BECAUSE THE PROBLEM IS EXTENSIVE. I SHOULD CALL CHRYSLER DIRECT. I CALLED THE OWNERSHIP WHO GAVE ME BACK TO THE DEALER WHO REITERATED THAT AND HAD NO WAY TO GET A PART. I ADVISED THEM FOR 9 MONTHS THEY HAD PLACED ME AND MY FAMILY IN JEOPARDY. SORRY, WE WILL CONTINUE TRYING MY BEST BET CALL CHRYSLER. I DID JUST THAT AND SPOKE TO [XXX] THEIR REPRESENTATIVE AND OPENED CASE [XXX]. HE REITERATED HE DID NOT HAVE ANY IDEA WHEN THE PARTS WOULD COME. I INFORMED HIM OF MY SAFETY CONCERNS AND MADE SURE HE NOTED IT AND WARNED THEM ON NOTICE IF SOMETHING WERE TO HAPPEN I WOULD SEEK ALTERNATIVE ACTION. I FIND THIS EXTREMELY NON CARING IN THAT THEY GAVE ME AN UNSAFE VEHICLE AND NOW CANNOT REPAIR IT TO INSURE OUR SAFETY. UNDERSTAND THEY HAD THIS VEHICLE FOR TWO WEEKS PRIOR TO MY PICKING IT UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR THE CONSUMER REFERENCED RECALL # 14V373000. UPDATED 10/05/15. *JB
I HAVE A 2009 CHRYSLER LIMITED TOWN AND COUNTRY WHICH I STARTED HAVING IGNITION TURNOVER AND RANDOM ELECTRICAL PROBLEMS WITH IN JUNE 2013.I HAVE A LIFETIME CHRYSLER WARRANTY WHICH ALONG WITH MY GENEROUS DEALERSHIP, HAS PROVIDED ME TO DATE WITH 2 DOZEN+ RENTALS WHILE MY CAR HAS BEEN AT MY DEALERSHIP SOMETIMES UP TO 1 MONTH AT A TIME. MY CAR PROBLEMS BEGAN ABRUPTLY IN JUNE 2013 WHEN I DROVE MY VEHICLE TO CHURCH.UPON REENTERING THE CAR TO LEAVE, IT WOULD NOT START.I KNEW IT WAS NOT MY BATTERY SINCE IT WAS RECENTLY REPLACED WITH AAA AND THOUGHT IT MIGHT BE THE ALTERNATOR.THE AAA TOW TRUCK DRIVER TESTED THE BATTERY AND ALTERNATOR WHICH WERE FINE.HE WAS UNABLE TO START THE VAN AND TOWED IT TO THE DEALER.THE DEALER CALLED ME THE NEXT DAY TO ASK WHAT WAS WRONG WITH THE VEHICLE SINCE IT STARTED ON FIRST ATTEMPT. NO CODES HAVE EVER BEEN PRESENT AND THE INTERNAL SYSTEMS WIPE THEM OUT.THIS ISSUE IS STILL UNRESOLVED AFTER 16 MO. I WAS STRANDED 1 MORE TIME REQUIRING A TOW AND THEN THE DEALER WORKED WITH STAR ENGINEERS IN DETROIT AND REPLACED BOTH FOBIK KEYS 2X,WIN MODULE,IGNITION MODULE ETC.THESE REPAIRS HAVE NOT STOPPED THE PROBLEMS BUT AT LEAST ALLOW THE CAR TO TURNOVER BY 3RD ATTEMPT OR WHILE WAITING. IT HAS CREATED GREAT ANXIETY AND PAIN AND SUFFERING TO MY FAMILY ALONG WITH SERIOUS SAFETY CONCERNS FOR FEAR OF BEING RANDOMLY STRANDED WHILE TRAVELING. I HAVE FILED A FORMAL COMPLAINT WITH CHRYSLER TO BE IGNORED AND TOLD "DRIVER ERROR". I ALONG MY CHILDREN, HAVE EXPERIENCED THIS TURNOVER PROBLEM IN 2 T&C 2014 ENTERPRISE RENTALS. IN ADDITION, MY PERSONAL MECHANIC HAS HAD VEHICLES AT HIS SHOP WHICH HAVE BEEN BASICALLY JUNKED.THIS FOBIK ISSUE IS NOT PARTICULAR TO MY CAR BUT I HAVE FRIENDS WHO HAVE HAD PROBLEMS IN THEIR JEEPS AND DODGES TOO. PLEASE COME CLEAN CHRYSLER AND BE CONCERNED WITH YOUR CUSTOMERS SAFETY AND ADMIT AND REPAIR YOUR FAULTY ENGINEERING BEFORE SOMEONE IS KILLED. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN INTERMITTENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
THE KEY FOBIK STUCK IN THE IGNITION ON SEVERAL OCCASIONS, TOOK IT TO THE DEALERSHIP FOR REPAIR "AND ASKED IF ANY RECALLS WERE OUT THERE FOR THIS VEHICLE AND WAS TOLD NO BY PETERSON STAMPEDE , NAMPA[XXX]208-475-3030" PAID FOR WIRELESS CONTROL MODULE AND NEW KEYS FOR A TOTAL OF $504.20 INVOICE #12637. THIS IS THE SECOND TIME THE KEY THING HAS HAD TO BE REPLACED, NOT HAPPY WITH THIS ELECTRICAL KEY. I AM [XXX] AS THEY ARE OLDER INDIVIDUALS IN THEIR 90'S AND CAN'T TAKE CARE OF THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 60,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. IN ADDITION, THE FRONT DRIVER SEAT WOULD NOT REMAIN IN A SECURE POSITION AND CONSTANTLY MOVED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS ABLE TO BE RESTARTED. AN INDEPENDENT MECHANIC CLEANED THE THROTTLE BODY, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 10/07/14*LJ THE VEHICLE WAS FIXED ON SEPTEMBER 8, 2014
Mileage: 35,000
MY WIFE WAS LEAVING FROM A REMOTE WORK SITE. SHE COULDN'T START THE VEHICLE. I WENT TO CHECK IT OUT. ALL THE ELECTRICAL SEEMED TO WORK FINE. WE WOULD GET A SINGLE LOUD CLICK FROM THE STARTER. WE TOWED IT HOME. I WENT TO REPLACE THE STARTER AND FOUND THAT THE CONNECTOR FOR THE POWER WIRE FROM THE IGNITION SWITCH WAS MELTED AND BRITTLE. BELIEVING THE STARTER TO BE BAD, I REPLACED IT AND FIXED THE CONNECTOR TO THE STARTER. STILL HAD THE SAME LOUD CLICK. I TOOK THE OLD AND NEW STARTER TO O'REILLY AUTO PARTS AND HAD THEM TESTED. THE OLD STARTER DID COME BACK BAD. THE NEW STARTER WAS STILL GOOD. I ALSO HAD THEM TEST THE BATTERY AND THE ALTERNATOR. EVERYTHING CAME BACK GOOD. I TOOK EVERYTHING HOME. I HOOKED EVERYTHING BACK UP. STILL THE SAME RESPONSE. AFTER THE 25TH TIME OF TRYING TO START IT, WE BEGAN TO NO LONGER HAVE THE CLICKING NOISE. JUST SILENCE. THE VEHICLE WILL NOT START OR TURN OVER. IT IS A NO CRANK/NO START ISSUE. IT IS BELIEVED THAT WE HAVE A BAD IGNITION SWITCH OR BAD WIN. I CANNOT DO ANY MORE DIAGNOSING MYSELF NOR DO I HAVE THE FINANCIAL CAPACITY TO TAKE IT TO A DEALER TO HAVE INVESTIGATED. I HAVE EMAILED NICK CAPPA BUT AM NOT EXPECTING A POSITIVE RESPONSE AS THE DEALERSHIP CLAIMS THAT OUR PARTICULAR VAN IS NOT COVERED UNDER THE CURRENT RECALL, EVEN WITH THE RECALL EXPANSION. SO THE VAN WILL BE SITTING HERE WITH A NEW MOTOR(SEPARATE ISSUE) AT ONLY 53K. *TR
Mileage: 53,229
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE AND ALL ELECTRICAL POWER FAILED. THE CONTACT STATED THAT FLAMES IGNITED FROM THE WHEEL WELLS AND UNDERNEATH THE HOOD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,850. UPDATED 10/1/14*CN UPDATED 5/12/2015 *JS
Mileage: 61,850
WHILE DRIVING THE IGNITION SWITCH TURNED TO ACCESSORY STOPPING THE ENGINE. I PULLED TO THE SIDE OF THE ROAD, STOPPED AND RESTARTED. IT HAPPENED AGAIN A MONTH LATER ON THE FREEWAY. TRIED TO RESTART ENGINE WHILE DRIVING - DID NOT RESTART UNTIL I MOVED SHIFT LEVER TO NEUTRAL. ON 7/8/14 I TOOK THE CAR TO THE DEALER AND THE SERVICE REPRESENTATIVE SAID "I WAS ABLE TO GET IT TO DO IT". I CONTACTED CHRYSLER TWICE THAT DAY ([XXX] AND ANOTHER) BUT THEY REFUSED TO PAY BECAUSE NOT RECALLED YET! I PAID $588.89 FOR REPAIR OUT OF POCKET RATHER THAN CHANCE A FAILURE ON WINDING MOUNTAIN ROADS. TWO ADDITIONAL POINTS: 1. FOR SIX MONTHS THE KEY WOULD SPRING BACK TO ACCESSORY WHEN STARTING. PRECURSOR OF PROBLEM. 2. THEY KNOW OF THE PROBLEM ON THE 2009 T & C AS REPORTED BY [XXX] IN DETROIT FREE PRESS (ABOUT 7/1/14). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 74,000
THIS IS A FOLLOW UP TO ODI NUMBER 10604831. SOON AFTER I FILED THIS COMPLAINT; I ATTEMPTED TO START THE VEHICLE AND THERE WAS ONLY A SMALL DETECTED ATTEMPT WHEN I TURNED THE IGNITION SWITCH. I FOLLOWED UP 5 TO 6 MORE ATTEMPTS AND IT STARTED NORMALLY, I NOTICED WHEN I WOULD BE UNSUCCESSFUL AT ENGAGING THE SWITCH, IT DID NOT DRAW ANY CURRENT OR EFFECT THE LIGHT. THIS CONTINUED NOT WANTING TO START OVER THE PAST 3 TO 4 WEEKS, I WOULD ESTIMATE 12 TO 15 TIMES. THERE WERE TIMES, IT TOOK LONGER--PUTTING IN NEUTRAL, TO USING MY WIFE'S KEY BEFORE IT WOULD START. I WAS GETTING NERVOUS TO THINKING ONE OF THESE TIMES IT WOULD NOT BE STARTING OR TO DIE IN TRAFFIC. SO TODAY I HAD MILLS DEALERSHIP HERE IN WILLMAR INSTALL A NEW SWITCH....THINKING MY PROBLEMS WOULD BE SOLVED, THINK AGAIN. THE SHORT TIME I DROVE IT THIS AFTERNOON. THE ENGINE DIED WHEN I WENT TO SLOW UP FOR A STOP SIGN, WHICH IS USUALLY WHEN IT WOULD HAPPEN. ALSO STARTING IT ONCE IT TOOK 3 TWIST OF THE SWITCH BEFORE IT STARTED, WHICH WAS AN IMPROVEMENT. CAN I GET A CALL FROM A SPECIALIST TO WHAT MAY BE GOING ON, I DO SOME ANSWERS. *TR
Mileage: 109,579
ON 7/11/14 AT APPROXIMATELY 7:00 PM MY DAUGHTER WAS DRIVING MY MINIVAN TO THE STORE. WE WERE UP NORTH NEAR GLADWIN, MI FOR A LONG WEEKEND. WHEN SHE RETURNED SHE REPORTED THE "CAR HAD JUST STOPPED RUNNING". I ASKED HER DID IT STALL OR HAVE AN ENGINE PROBLEM? SHE REPLIED NO IT JUST SHUT OFF AND WAS DIFFICULT TO STEER. THE NEXT DAY, 7/12, THE SAME THING HAPPENED. LUCKILY BOTH TIMES THE VEHICLE WAS ON A COUNTRY ROAD WITH NO ONE ELSE AROUND. THE FOLLOWING DAY, 7/13, WE NEEDED TO RETURN HOME. I WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE BUT NEEDED TO GET IT HOME. WE DROVE APPROX. 120 MILES, MOSTLY FREEWAY, AND TWICE IT AGAIN SHUT OFF WITH NO WARNING. VERY SCARY AND LUCKILY I WAS ABLE TO PULL ONTO THE FREEWAY SHOULDER BOTH TIMES WITH NO CRASH/INJURIES. UNFORTUNATELY I HAVE BEEN ON THE PHONE WITH CHRYSLER AND THEY ARE UNWILLING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THE RECALL ISN'T "READY" YET AND I WILL HAVE TO HAVE THE VEHICLE REPAIRED AT MY EXPENSE. *TR
Mileage: 85,100
WE WERE DRIVING ON A CITY STREET WHEN THE CAR LOST ALL POWER. IT WAS BROUGHT TO A HALT AFTER WE WERE ABLE TO STEER TO THE SIDE OUT OF THE WAY OF TRAFFIC. WHEN WE WERE ABLE TO RESTART THE ENGINE IT PERFORMED WITHOUT ADDITIONAL PROBLEMS UNTIL WE REACHED HOME. THE CAR ALSO PERFORMED EXACTLY AS IT DID ON DECEMBER 16 ,2013, ONJUNE 15, 20,14. *TR
Mileage: 55,000
WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS IS AN ISSUE SIMILAR TO THE GM ISSUE THAT HAS CAUSED SEVERAL DEATHS. I DON'T WANT MY FAMILY OR MYSELF TO BE THE NEXT VICTIM. PLEASE HELP! *TR
Mileage: 41,000
I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND PARK, DRIVE AROUND AND PARK, UNTIL THE KEY WILL COME OUT. THIS IS AN ON GOING PROBLEM. I HAVE TAKEN IT TO MY MECHANIC HE GOOGLED AND FOUND OTHER TOWN AND COUNTRY MINI VANS HAVE BEEN REPORTED WITH THE SAME PROBLEM, INCLUDING SHUTTING OFF WHILE BEING DRIVEN GOING BACK AS FAR AS 15 YEARS! THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE IGNITION. ON A SEPARATE OCCASION, MY PASSENGER SIDE AIR BAG OPENED WHILE I WAS DRIVING. I PUSHED IT BACK IN PLACE...BUT SINCE I HIT NOTING, I DON'T KNOW WHY IT OPENED UP TO BEGIN WITH. EXCEPT FOR AFTER READING ABOUT THE FAULTY GM IGNITION AND HOW IT AFFECTED THE AIR BAGS. NOW I HAVE NO IDEA IF THE AIR BAGS WILL WORK OR NOT WHEN NEEDED. I HAVE COMPLAINED TO CHRYSLER OPENLY AND REPEATEDLY ON THEIR TWITTER ACCOUNT AND THEIR FACEBOOK PAGE, THEY MESSAGED ME ONCE THROUGH FACEBOOK AND SAID THEY CLOSED MY COMPLAINT (BUT WITHOUT EVER HAVING SPOKEN TO ME). AND THEY ARE CONTINUING TO IGNORE ME. THE PROBLEMS I AM HAVING WITH MY IGNITION ARE THE VERY SAME PROBLEMS OWNERS OF THE RECENTLY RECALL DEFECTIVE GM IGNITIONS ARE HAVING. I HAVE NO DOUBT THE IGNITIONS ARE ONE IN THE SAME. I WANT THIS DEALT WITH WHILE IT IS FRESH IN THE MINDS OF PEOPLE WHO DEMANDED THE GM RECALL! I WANT SOMETHING DONE TODAY! I'M AFRAID OF MY OWN CAR! PS THE ENGINE LAGS AS WELL.. THE RPM'S DROP BELOW THE MPH RANDOMLY. *TR
WHILE DRIVING ON THE FREEWAY, GOING UPHILL AT ABOUT 55MPH, MY ENGINE SUDDENLY BEGAN REVVING AND THE VAN SPED UP, THEN, I WAS UNABLE TO GET IT TO ACCELERATE. I PUSHED THE GAS PEDAL, BUT IT WASN'T ENGAGING THE ENGINE. THE RPM'S WOULD GO UP, BUT THERE WAS NO AFFECT ON THE VAN SPEED. THE TERRAIN CHANGED, SO THEN I BEGAN GOING DOWNHILL AND I CONTINUED TRYING TO GET THE VAN TO ACCELERATE TO AVOID BEING REAR-ENDED. FINALLY, THE ENGINE ENGAGED AND I WAS ABLE TO SPEED UP. THIS HAPPENED ONE MORE TIME DURING THAT TRIP. IT HAS HAPPENED A COUPLE OF OTHER TIMES SINCE THEN, BRIEFLY, BUT YESTERDAY, IT HAPPENED, AND I AGAIN, WAS NEARLY REAR-ENDED, AND I HAD TO COAST INTO A PARKING LOT TO GET OUT OF THE WAY OF TRAFFIC. (THE "CHECK ENGINE" LIGHT HAS NEVER COME ON WHILE THIS WAS HAPPENING.) I WENT TO A MECHANIC WHO THEN TEST-DROVE THE VAN, BUT WAS "UNABLE TO DUPLICATE THE PROBLEM." I DROVE THE VAN HOME AND THE PROBLEM HAPPENED THROUGHOUT MY TRIP (SPEEDS RANGING FROM 30-45 MPH.) IT WASN'T UNTIL I FINALLY MADE IT HOME AND WAS PARKING THE VAN IN FRONT OF MY HOUSE THAT THE "CHECK ENGINE" LIGHT FINALLY CAME ON. I THEN TOOK THE VAN TO A LOCAL AUTO PARTS STORE THAT WILL RUN CODES AFTER THE ENGINE LIGHT COMES ON. IT GAVE A CODE FOR SEVERAL POSSIBLE CAUSES, WHICH INCLUDED ELECTRICAL ISSUES. UNFORTUNATELY, THE GUY CLEARED THE CODE, AND I AM NOT ABLE TO DRIVE THE VAN IN ORDER TO SEE IF THE ENGINE LIGHT WILL COME BACK ON. (HE DID, HOWEVER, WRITE DOWN WHAT THE CODE COULD BE AN INDICATION OF - 4 DIFFERENT ISSUES TO CHOOSE FROM.) THIS IS A VERY DANGEROUS ISSUE, AND I HAVE READ OF NUMEROUS OTHER COMPLAINTS SIMILAR TO THIS. PLEASE, LOOK INTO THIS MATTER AND DO A RECALL OF THESE VEHICLES BEFORE TRAGEDY STRIKES! *TR
Mileage: 80,000
THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR WITH THE SAME ISSUES AS ABOVE. THE VEHICLE HAS BEEN AT THE DEALER TWICE WITH NO SOLUTION AT THIS TIME. THERE IS A RECALL AFTER THE TIMEFRAME OF THIS VEHICLE MANUFACTURE FOR THE IGNITION MODULE 11V139000. IT WOULD SEEM THE RECALL NEEDS TO BE EXTENDED AS THERE ARE MORE ISSUES RELATED TO THE ENGINE STOPPING FOR MORE THAN JUST THE 2010 MODEL. *TR
Mileage: 66,419
THIS IS THE LETTER I SENT TO CHRYSLER CORPORATION. I AM REPORTING THE OCCURRENCE OF UNEXPECTED ENGINE SHUTOFF AND LOSS OF POWER FOR MY 2009 CHRYSLER TOWN & COUNTRY MINIVAN. THIS HAS OCCURRED 3 TIMES OVER THE PAST FOUR MONTHS WITH THE FIRST OCCURRENCE ON 30 NOVEMBER 2013; THE LAST OCCURRENCE ON 11 MARCH 2014; AND ANOTHER TIME BETWEEN THOSE OCCURRENCES. THE BELOW DESCRIPTION CHARACTERIZES EACH OF THE INCIDENTS: - WITHOUT WARNING THE ENGINE SHUT OFF - THERE WAS A COMPLETE LOSS OF POWER STEERING AND BRAKES - IT TOOK EXTREME FORCE TO STOP THE VEHICLE AND TURN THE VEHICLE OFF THE ROAD OUT OF THE TRAFFIC FLOW DUE TO THE LOSS OF POWER STEERING AND POWER BRAKES. - THE CONSOLE REMAINED LIT - ALL THE LOSS OF ENGINE CUTOFF INCIDENTS OCCURRED WITHOUT WARNING I HAVE CONTACTED THE LOCAL DEALERSHIP SERVICE SHOP ABOUT THE PROBLEM. I WAS TOLD THAT THEY HAVE NO INFORMATION ABOUT THE PROBLEM, AND WOULD HAVE TO TRY TO RECREATE THE PROBLEM TO ADDRESS THE SOLUTION. I CONTACTED THE CHRYSLER CORPORATION CUSTOMER SERVICE (ON 28 MARCH 2014) AND WAS TOLD THAT THEY HAVE NO KNOWLEDGE OF ANY SERVICE BULLETIN ASSOCIATED WITH THIS PROBLEM. THIS OF COURSE IS A VERY SCARY SITUATION GIVEN THAT ANOTHER LOSS OF POWER CAN OCCUR AGAIN WITHOUT WARNING. THIS CLEARLY WILL PUT THE RIDERS IN DANGER. I WAS FORTUNATE DURING THE LAST THREE OCCURRENCES, BUT THAT MAY NOT BE THE CASE THE NEXT TIME. I KNOW FROM INTERNET SEARCHES THAT THIS PROBLEM HAS OCCURRED WITH OTHER TOWN AND COUNTRY VANS. THIS IS A PROBLEM THAT THE CHRYSLER CORPORATION SHOULD INVESTIGATE. IT IS POTENTIALLY A LIFE THREATENING FLAW IN THE VEHICLE THAT CAN ONLY BE ADDRESSED BY A CORPORATE LEVEL INVESTIGATION, ANALYSIS, AND SOLUTION. NOTE: THIS PROBLEM IS THE SAME ISSUE THAT WAS THE SUBJECT OF YOUR RECALL FOR 2010 MINIVANS (NHTSA RECALL: 11V139000). *TR
Mileage: 88,500
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT NONE OF THE ELECTRICAL COMPONENTS FUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 5/27/14*CN
I WAS DRIVING ALONG A SMOOTH ROAD, NOT ACCELERATING OR STOPPING WHEN THE ENGINE SHUT OFF. THIS HAS HAPPENED 3 TIMES. I WAS ABLE TO GET OFF THE ROAD ONE OF THE TIMES, THE OTHER TWO I COULD RESTART THE ENGINE WITHOUT HAVING TO STOP. THIS MAKES DRIVING THIS CAR A HAZARD TO DRIVE. ALL I GET FROM THE DEALER IS I CAN TRADE IT IN IF IT BOTHERS ME.
Mileage: 85,000
DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE CAR TO AVOID THIS FROM HAPPENING. *TR
Mileage: 110,000
ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE IT MOVE FORWARD--THE ESP/BAS LIGHTS AND THE TRACTION LIGHT LITE UP. I PUSHED GAS PEDAL AGAIN AND IT MADE THE SAME SOUND BUT THE CAR MOVED A LITTLE FASTER AS I ROLLED ONTO THE STREET. THE LIGHTS FROM ESP/BAS AND TRACTION STAYED ON. DROVE ABOUT 10 MILES TO WORK. NO OTHER INCIDENT WITH GAS PEDAL BUT LIGHTS STAYED ON. ON DECEMBER 2, THE SAME INCIDENT HAPPENED WITH THE GAS PEDAL, BUT ONLY AFTER I HAD DRIVEN ABOUT A MILE. I PUT MY FOOT ON PEDAL AND GAS GURGLED AND THE ESP/BAS AND TRACTION LIGHTS CAME ON WHILE THE CAR SEEMED TO WANT TO USE IT'S TRACTION EVEN THOUGH THERE WAS NO SNOW OR ICE ON THE GROUND. TOOK TO DEALER AND WAS TOLD THAT THE ANGLE SENSOR NEEDED TO BE REPLACED AND THAT THE CLOCK SPRING WAS DEFECTIVE. STATED NOT UNDER THE LIFE TIME POWER TRAIN AND NO RECALLS. *TR
Mileage: 593,000
THE DOORS RANDOMLY OPEN ON THEIR OWN. THE CAR WILL BE TURNED OFF, NO ONE HAS THE KEY, AND THE DOOR WILL COME OPEN. I HAVE HAD TWO NEW BATTERIES WITHIN THE LAST YEAR AND THE CAR CONSTANTLY WILL NOT START ESPECIALLY IF IT IS COLD OUT. WHILE DRIVING, THE HAZARD LIGHTS WILL FLASH. *TR
MY WIFE WAS DRIVING OUR 2009 CHRYSLER TOWN AND COUNTY DOWN THE ROAD WHEN THE VANS ENGINE COMPLETELY TURNED OFF AS IF SHE SHUT THE IGNITION DOWN. THANKFULLY MY WIFE WAS ABLE TO COAST INTO A PARKING AREA WHERE AFTER SOME TIME SHE WAS ABLE TO RESTART THE VAN AND PROCEED ON HER WAY. NUMEROUS TIMES I HAVE TRIED TO START THE VAN AND THE ENGINE WOULD NOT TURN OVER UNTIL THE KEY WAS TAKEN OUT AND FLIPPED AROUND AND THEN IT WOULD START. TWO DAYS AGO THE VAN WOULD NOT START AT ALL BUT ALL IF THE KEY FOB FUNCTIONS WORKED AND ALL OF THE ELECTRICAL GAUGES CAME ON. AFTER THE VAN WAS TOWED TO THE DEALERSHIP I WAS CONTACTED AND TOLD THAT A NEW WIN MODULE AND KEY FOBS WOULD HAVE TO BE PURCHASED COSTING APPROXIMATELY 800 DOLLARS. *TR
Mileage: 59,000
DRIVING DOWN THE ROAD AND VEHICLE SHUT OFF CAUSING THE VEHICLE TO LOSE POWER STEERING AND BRAKES. WAS ABLE TO PULL OVER, PUT IT IN PARK AND STARTED BACK UP AGAIN. DEALER ADVISED THAT APPEARS TO BE THE WIN MODULE (IGNITION) AND THAT IT IS ON BACK ORDER WITH CHRYSLER AND CANNOT EVEN ORDER THE PART WITHOUT CONTACTING CHRYSLER. THEY CONTACTED CHRYSLER WHO INFORMED THEM THAT PART WOULD NOT BE RELEASED AT THIS TIME AND WOULD HAVE TO WAIT DUE TO OTHER VEHICLES AHEAD OF OURS BEING AFFECTED. NO ESTIMATED TIME IT WOULD BE RECEIVED. WIFE IS AFRAID TO DRIVE THE VEHICLE AND RIGHTFULLY SO AS THIS COULD CAUSE A SERIOUS ACCIDENT IF IT OCCURRED WHILE DRIVING ON AN INTERSTATE OR AROUND A TURN. *TR
Mileage: 71,000
WHILE DRIVING ABOUT 30MPH IN MY NEIGHBORHOOD, ALL OF A SUDDEN, MY VAN'S HORN STARTED HONKING, THE WIND SHIELD BLADES BEGAN WIPING VERY QUICKLY AND WATER WAS SPRAYING OVER THE WINDSHIELD. ALSO, THE AUTOMATIC LOCKS WERE GOING UP AND DOWN AND THE CAR LIGHTS AND BLINKERS WERE FLASHING ON AND OFF UNCONTROLLABLY. IT WAS VERY SCARY! I STOPPED THE CAR AND SHUT OFF THE ENGINE, BUT EVERYTHING CONTINUED. LUCKILY I WAS NOT FAR FROM HOME AND WAS ABLE TO CAREFULLY DRIVE IT THERE. ONCE IN THE DRIVEWAY, THE ONLY WAY TO GET THE CAR TO QUIT WAS TO DISCONNECT THE BATTERY. WAITING ON REPAIR REPORT. *TR
Mileage: 54,800
I WAS DRIVING ON I 94 IN INDIANA AND ALL OF SUDDEN THE VEHICLE STALLED. LUCKILY NOBODY HIT ME ON REAR END. I CHECKED ONLINE AND FOUND OUT THAT THERE A KNOWN ISSUE WITH IGNITION MODULE. I CALLED CHRYSLER WARRANTY DEPARTMENT AND THE PERSON TOLD ME BY CHECKING MY VIN THAT MY VAN IS NOT EFFECTED BY THIS PROBLEM AND ADVISED ME TO TAKE THE VAN TO THE DEALER AND GET IT CHECKED FOR THE PROBLEM. WHEN THERE IS A KNOWN ISSUE WITH A BAD PART THAT HAS BEEN MANUFACTURED BAD. THEY SHOULD INCLUDE MY VAN AND ALL VANS MANUFACTURED WITH THIS TYPE OF IGNITION MODULES IN THE RECALL AND FIX THEM FREE OF COST. THESE VAN ARE HAZARDOUS TO THE OCCUPANTS AND THE PEOPLE DRIVE BEHIND THEM. *TR
Mileage: 54,000
I WAS DRIVING ON I 94 IN INDIANA AND ALL OF SUDDEN THE VEHICLE STALLED. LUCKILY NOBODY HIT ME ON REAR END. I CHECKED ONLINE AND FOUND OUT THAT THERE A KNOWN ISSUE WITH IGNITION MODULE. I CALLED CHRYSLER WARRANTY DEPARTMENT AND THE PERSON TOLD ME BY CHECKING MY VIN THAT MY VAN IS NOT EFFECTED BY THIS PROBLEM AND ADVISED ME TO TAKE THE VAN TO THE DEALER AND GET IT CHECKED FOR THE PROBLEM. WHEN THERE IS A KNOWN ISSUE WITH A BAD PART THAT HAS BEEN MANUFACTURED BAD. THEY SHOULD INCLUDE MY VAN AND ALL VANS MANUFACTURED WITH THIS TYPE OF IGNITION MODULES IN THE RECALL AND FIX THEM FREE OF COST. THESE VAN ARE HAZARDOUS TO THE OCCUPANTS AND THE PEOPLE DRIVE BEHIND THEM. *TR
Mileage: 54,000
THE SRS (AIRBAG WARNING LIGHT) CAME ON MY 2009 CHRYSLER TOWN & COUNTRY DURING THE LAST WEEK OF FEBRUARY 2013. I TOOK THE CAR INTO THE LOCAL DEALERSHIP FOR DIAGNOSTICS. THEY FOUND THAT THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE WAS GIVING A FAULT CODE B2208 AND NEEDS TO BE REPLACED BY PART # 68148358AA (ORC MODULE). MY OWN RESEARCH FOUND A 2011 CHRYSLER SAFETY RECALL L01 OCCUPANT RESTRAINT CONTROLLER MODULE (ATTACHED) FOR 2008 MODELS OF THE CHRYSLER TOWN & COUNTRY AND DODGE. PAGE 3 CALLS FOR REPLACING THE ORC MODULE WITH SAME PART NUMBER AS THE ONE ON MY VEHICLE (68148358AA) AND REPLACE WITH CAA3L016AB. ALSO A K25 RECALL FOR A DRAIN GROMMET KIT IS CALLED FOR. ONLY DIFFERENCE IS THE RECALL IS FOR THE 2008 TOWN & COUNTRY. THE DEALERSHIP SAID THAT MY VEHICLE VIN [XXX] IS NOT LISTED FOR THE RECALL. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER @ 1-800-853-1403 AND THEY BASICALLY SAID THE SAME THING AS THE DEALERSHIP TOLD ME. CHRYSLER NEEDS TO HONOR THEIR COMMITMENT TO CUSTOMER SAFETY BY INCLUDING MY VEHICLE IN THIS RECALL. THE SAME PART NUMBERS EXIST ON BOTH THE 2008 MODEL AND THE 2009 MODEL. THIS TELLS ME THAT CHRYSLER DID NOT IMPROVE THE ORC MODULE IN 2009. THEY USED THE SAME. THEREFORE THE SAME CONDITION EXISTS IN THE 2009. SAFETY RECALL L01 WAS ISSUED IN OCTOBER 2011. SO CHRYSLER CONTINUED TO USE THE SAME ORC MODULE AND DRAIN GROMMET KIT IN SUBSEQUENT MODELS UNTIL ENOUGH CUSTOMER COMPLAINTS JUSTIFIED ISSUING A RECALL. I'M VERY CONCERNED THAT THE AIR BAG SYSTEM MAY NOT DEPLOY OR IT MAY DEPLOY INADVERTENTLY UNTIL THIS IS REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 83,900
MY WIFE WAS DRIVING THE VEHICLE WITH MY TWO AND FOUR YEAR OLD CHILDREN AND THE DASH AND HEADLIGHTS WENT OFF. SHE LOST POWER STEERING AND POWER BRAKES. SHE MANAGED TO PULL THE VEHICLE OVER TO THE SHOULDER WITHOUT BEING STRUCK BY ANY VEHICLES. SHE TURNED THE KEY TO THE OFF POSITION AND THOUGHT SHE HAD RUN OUT OF FUEL. SHE THAN TRIED TO START THE VEHICLE AFTER WAITING FIVE MINUTES AND IT STARTED LIKE NOTHING HAPPENED. SHE IS PETRIFIED TO DRIVE MY FAMILY OR HERSELF IN THE VEHICLE AFTER THIS. *TR
Mileage: 27,879
THIS WASN'T THE FIRST TIME THIS HAS HAPPENED. I HAVE TAKEN IT TO A DEALER. HE SAID THE TOTAL INTERGRATED POWER MODULE WAS BAD. THERE MUST ME A NUMBER OF THEM BAD BECAUSE HE SAID IT WOULD TAKE THREE WEEKS TO GET THE PART. MY WARNING LIGHTS CAME ON AND THE WIPERS. I AM AFRAID TO DRIVE IT BECAUSE I DON'T KNOW WHAT ELSE MAY QUIT WORKING WHEN THIS HAPPENS AGAIN. *JB
Mileage: 67,000
MY 2009 CHRYSLER TOWN AND COUNTRY 4 LITER ENGINE STOPPED DEAD 3/4 MILE AFTER LEAVING HOME IN THE MORNING. I WAS DOING 15 MPH AT THE TIME. EVERYTHING STOPPED WORKING, I.E., THE POWER STEERING WAS UNMOVABLE AND THE POWER BRAKES WERE NON-RESPONSIVE. BECAUSE IT HAPPENED IN A CURVE, I ENDED UP IN THE ONCOMING LANE ON A SINGLE LANE ROAD. LUCKILY THERE WAS NO CAR IN THAT LANE. IN ADDITION, THE HEATING AND COOLING SYSTEM AND THE RADIO ALSO STOPPED. THE DASHBOARD WENT DARK. THERE WAS TOTAL SILENCE. AFTER ABOUT 45 SECONDS I RESTARTED THE CAR WITH NO PROBLEMS. I DROVE THE CAR TO THE NEAREST CHRYSLER DEALER WHOSE SERVICE ADVISOR ASKED WHETHER OR NOT A CHECK ENGINE LIGHT CAME ON AFTER THE EVENT SO THAT HE COULD GET THE FAILURE CODE. THE LIGHT DID NOT COME ON. THE DEALER'S SERVICE ADVISOR SAID THAT HE COULD NOT FIX THE PROBLEM WITHOUT THE FAILURE CODE. I HAVE DRIVEN THE MINIVAN FOR THE LAST 10 DAYS WITH NO PROBLEMS. NOW I AM UNCERTAIN IF AND WHEN THIS EVENT WILL HAPPEN AGAIN AND AM CONCERNED ABOUT MY SAFETY IN THE FUTURE.
Mileage: 51,164
I BOUGHT THE VEHICLE OVER 15 MONTHS PRIOR WITH 23000 MILES. IN LESS THAN A YEAR, THE VEHICLE WOULD JUST SHUT OFF UPON DECELERATION AND/OR COMING TO A STOP - USUALLY AFTER EXITING THE HIGHWAY. SINCE THEN IT JUST SHUTS OFF RANDOMLY - USUALLY WHEN STOPPING AT A RED LIGHT. I TOOK THE VAN TO THE DEALER WHO COULD NOT FIND ANY CODES. INSTEAD, THEY CHARGED ME $300+ FOR A FLUSH! WHEN I TOOK IT BACK, THEY TOLD ME THAT IT COULD BE THE TRANSMISSION AND TIGHTENED THE WIRES. THE PROBLEM REMAINED. A MONTH LATER, I TOOK THE VAN TO ANOTHER AUTO REPAIR SHOP WHO COULD NOT FIND THE PROBLEM UNTIL HE WENT OUT ON THE ROAD WITH ME. AGAIN, I WAS TOLD THAT IT WAS LIKELY THE TRANSMISSION. APPROXIMATELY 3 MONTHS LATER AS THE PROBLEM CONTINUED, THE HOSE BLEW AND I WAS TOLD TO REPLACE THE HOSE AS WELL AS THE TRANSMISSION. NOW THAT THE TRANSMISSION HAS BEEN REPAIRED/REBUILT, THE PROBLEM STILL OCCURS!!!!!!!!!!! THIS IS UTTERLY INSANE AND I DO NOT HAVE THE MONEY TO KEEP PUTTING BAND AIDS ON A PROBLEM THAT THE DEALER NOR OTHER REPUTABLE REPAIR SHOPS CAN IDENTIFY. I HAVE 3 YOUNG CHILDREN (AGES 6, 7, & 8) AND NO OTHER VEHICLE. I AM CONSTANTLY IN FEAR OF BEING REAR-ENDED BECAUSE THE VAN JUST SHUTS OFF. WHEN I CONTACTED CHRYSLER ABOUT A POTENTIAL RECALL, SHE WAS UNHELPFUL. INSTEAD, SHE DIRECTED ME TO THIS WEBSITE TO FILE A FORMAL COMPLAINT. LET ME ADD THAT SINCE I BOUGHT THE VEHICLE, THERE HAVE BEEN 3 RECALLS - A/C WIRE (THAT I DID EXPERIENCE), BRAKES (I HAD REPLACED AND WILL NEED TO BE REIMBURSED), AND THE FRONT-WHEEL ALIGNMENT (THAT I NOW HAVE TO GET SERVICED). THIS IS UTTERLY RIDICULOUS AND I AM APPALLED THAT I HAVE TO ENDURE THIS ISSUE. SOMETHING NEEDS TO BE DONE IMMEDIATELY! *TR
Mileage: 45,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT HE ATTEMPTED TO OPEN THE REAR SLIDING DOORS WHILE THE VEHICLE WAS PARKED, BUT THE DOORS BEGAN TO CLOSE UNEXPECTEDLY AFTER OPENING HALFWAY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SENSORS ON THE SLIDING DOORS WERE TOO SENSITIVE. THE VEHICLE WAS IN THE PROCESS OF HAVING ITS SOFTWARE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 38,000.
Mileage: 38,000
MY WIFE WAS DRIVING HER 2009 CHRYSLER TOWN AND COUNTRY TWO DAYS AGO AND THE CAR CUT COMPLETELY OFF AGAIN. SHE WAS DRIVING ALONG, AND THE VAN DID THE SAME THING IT DID LAST NOVEMBER. IT JUST CUT OFF!! SHE LOST POWER STEERING AND THE BRAKES BECAME HARD TO OPERATE. ONCE SHE STOPPED, IT STARTED RIGHT BACK UP LIKE NOTHING HAPPENED. THIS VAN HAS BEEN TO THE DEALER AT LEAST THREE TIMES BEFORE FOR THIS FAILURE AND THE DEALER KEEPS TELLING HER "WE CAN'T DUPLICATE THE PROBLEM". THIS IS DANGEROUS!! IT RANDOMLY CUTS OFF! IN OPERATION. SO FAR, NO INJURIES, BUT SEVERAL CLOSE CALLS.... *TR
Mileage: 43,465
FIRE IN VEHICLE CAUSED BY AN APPARENT SHORT IN REAR CIGARETTE LIGHTER WHILE ON A LONG DISTANCE TRIP FROM NEW JERSEY TO NEWFOUNDLAND ON JULY 25, 2011, WE HAD A FIRE IN OUR 2009 CHRYSLER TOWN & COUNTRY MINIVAN THAT STARTED IN AND AROUND THE REAR CIGARETTE LIGHTER. THE WIRES BELOW THE CARPET IGNITED CAUSING A PORTION OF THE CARPET TO GET BURNED AND CAUSING A MAJOR PANIC AMONGST MY 3 CHILDREN WHO WERE ALL SEATED IN THE BACK. THERE WAS NOTHING PLUGGED INTO THE LIGHTER WHEN THE FIRE STARTED. *KB
Mileage: 25,000
WHILE DRIVING WITH MY FAMILY ON 1/1/2011 THE TRUCK JUST SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON AS IF JUST STARTING THE TRUCK AND THE TRUCK RESTARTED. I BROUGHT THE VEHICLE TO THE DEALER ON 1/03 AND THEY DIAGNOSED IT NO TROUBLE FOUND AND RETURNED THE TRUCK (THEY SAID THERE WERE NO ERROR CODES). ON 1/20/11 THE SAME ISSUE HAPPENED THIS TIME TO MY WIFE WHILE MERGING ONTO A MAJOR HIGHWAY AT 55 MILES AN HOUR, THE TRUCK (BECAUSE LOSS OF POWER STEERING) PULLED TO THE LEFT, SHE HAD MY 3 AND 6 YR OLD IN THE TRUCK, I BROUGHT THE TRUCK THAT EVENING BACK AND CONTACTED CHRYSLER CORPORATE. THEY SAW A FAULT WITH A LOOSE BATTERY TERMINAL PO884 ON RO, AND REPLACED THE WIN. MY WIFE IS PETRIFIED TO DRIVE THIS TRUCK SO I HAVE BEEN DRIVING IT SINCE. TODAY 2/09/11 IT HAPPENED TO ME AT ~40 MPH AT ~8:15 AM. I HAVE CALLED CHRYSLER AGAIN. THIS IS A MAJOR SAFETY ISSUE AND I CANNOT FEEL SAFE LETTING MY WIFE DRIVE THIS TRUCK ANYMORE NOR MYSELF. *TR
Mileage: 28,000
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED THAT SMALL FLAMES WERE COMING FROM THE REAR AREA OF THE PASSENGER AUTOMATIC SLIDING DOOR. THE FIRE DEPARTMENT REMOVED THE DOOR PANEL AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE CONTACT DISCOVERED THAT THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 09V046000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE CONTACT WAS UNCERTAIN IF THE VIN WAS INCLUDED IN THE RECALL, AND PLANNED TO NOTIFY THE DEALER. THE FAILURE MILEAGE WAS 15,000.
Mileage: 15,000
WHILE TRAVELING AT 60MPH ON THE EXPRESSWAY MY 2009 CHRYSLER TOWN AND COUNTRY VAN STALLED AND WOULD NOT RESTART. THE CODE AT THE DEALER INDICATED THAT THE PCM MODULE AUTOMATICALLY SHUT DOWN THE VEHICLE. THIS HAPPENED TWICE. THE FIRST TIME THE DEALER INSTALLED A NEW PCM. THE SECOND DEALER NOTICED THAT ONE OF THE WIRES TO THE PCM RUBBED THROUGH ON A FACTORY INSTALLED UPPER RADIATOR HOSE CLAMP, THEREBY SENDING A MESSAGE IN ERROR TO AUTOMATICALLY SHUT DOWN THE VEHICLE. WE WOULD LIKE CHRYSLER TO CHECK ALL VEHICLES FOR THIS DEFECT WHEN THEY COME IN FOR SERVICE SO THIS VERY DANGEROUS SITUATION DOES NOT HAPPEN TO ANYONE ELSE. *TR
Mileage: 14,600
2009 CHRYSLER TOWN AND COUNTRY 4-0 LITER ENGINE. A UNEXPLAINED ACCELERATION OF THE CAR. COULD NOT DE-ACCELERATE. HAD TO THROW THE TRANSMISSION IN NEUTRAL. ENGINE CONTINUED TO RACE. FINALLY CAME BACK TO NORMAL AFTER GOING TO DRIVE BACK TO NEUTRAL BACK TO DRIVE. THE TIRES SQUALED EACH TIME THE CAR WAS PUT TO DRIVE. THE CAR WAS TAKEN TO STERNBERG CHRYSLER CENTER IN JASPER, IN. CAR IS STILL THERE. AWAITING RESULTS. THEY SAID FIRST TIME TO WITNESS SUCH AN EVENT PER THIS MODEL OF VEHICLE. *TR
Mileage: 13,000
BOUGHT THIS VEHICLE ON FRIDAY, 8/14/2009---ALL ELECTRICAL EQUIP. STOPPED WORKING ON THE WAY HOME FROM THE DEALERSHIP---NO GAUGES, NO POWER WINDOWS OR DOORS, NO TURN SIGNALS, NO BRAKE LIGHTS, NO A/C, NO RADIO---THE ONLY THING WORKING WERE THE WINDSHIELD WIPERS WHICH CAME ON BY THEMSELVES AND I COULD NOT SHUT THEM OFF---ALL THE WARNING LIGHTS ON THE DASH LIT UP---MADE IT HOME AND CALLED THE DEALERSHIP AND SET UP APPT. FOR MONDAY MORNING---VAN HAS LESS THAN 100 MILES ON IT AND ALREADY IN FOR SERVICE---CALLED DEALERSHIP MONDAY AFTERNOON, THEY CAN'T FIND ANY PROBLEMS, MUST BE THE TIPM (TOTALLY INTEGRATED POWER MODULE)---THEY HAVE ORDERED THE PART, BUT IT IS ON BACKORDER UNTIL WHO KNOWS WHEN---VAN HAS BEEN DEEMED UNSAFE TO DRIVE UNTIL REPAIRED--DEALERSHIP PROVIDED ME WITH A SMALL SEDAN TO DRIVE UNTIL FIXED, BUT THIS VAN WAS PURCHASED BY MY FUNERAL HOME TO USE FOR BODY TRANSPORTATION, STRETCHERS, CASKETS, ETC.---SEDAN IS TOTALLY USELESS FOR MY BUSINESS. *TR
Mileage: 94