2011 CHRYSLER TOWN AND COUNTRY Fuel/propulsion System Problems

The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van

During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.

The fuel pump is sporadically not getting power. This has left me stranded multiple times. I’m worried that this could happen while driving on the interstate and causing an accident.

Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.

The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.

The vehicle will crank but not start. This happened intermittently at first but is now a consistent issue. Through research I discovered that this is a common TIPM issue on this year Chrysler/Jeep/Dodge vehicles. A recall was placed for Jeep and Dodge however there has been no recall on Chrysler models with the same issue. This issue can cause the vehicle to not start as well as stall while driving which could potentially cause an accident. This recall needs to be in effect for Chrysler model vehicles with the sand issue as the Jeep and Dodge models

2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

Fuel Pump Relay- the TPIM

TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery . The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500

MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!

Mileage: 90,000

2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND COUNTRY AND OTHER CHRYSLERS PETITIONS WERE DENIED. AFTER TALKING TO CHRYSLER, THEY ONLY SUGGESTED THAT I KEEP MY RECEIPTS IN CASE IT WAS ACCEPTED AS A RECALL BUT WOULD NOT GIVE ANY FINANCIAL HELP ON A $1400 REPAIR BILL.

Mileage: 114,212

CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.

Mileage: 104,000

THIS MUST BE A RECALL CONCERN. CHRYSLER REALLY NEEDS TO STEP UP AND TAKE CARE OF THIS TIPM ISSUE. THE MOST COMMON PROBLEM WAS A DEFECTIVE TIPM THAT PREVENTED THE ENGINE FROM STARTING. THIS VAN FAILS WHILE THE CAR WAS BEING DRIVEN. TODAY 1-4-21, THE VAN IS AGAIN AT THE DEALERSHIP FOR REPAIRS FOR THE SAME ISSUE AGAIN AND AGAIN I CAN'T BELIEVE IT. THE TOWN & COUNTRY WOULD BE RUNNING SMOOTHLY ONE DAY AND FAIL TO START THE NEXT DAY. WHY RECALL CONCERNING THEM WAS NEVER ISSUED????

VEHICLE IS EXPERIENCING INTERMITTENT DEAD BATTERIES AND NO START ISSUES. HAD VEHICLE SHUT DOWN WHILE DRIVING AS WELL TO FUEL PUMP SHUTTING DOWN. AFTER DIAGNOSTIC FOUND THE FUEL PUMP WAS STAYING ON AFTER KEY WAS REMOVED KILLING THE BATTERY. THIS IS AN ISSUE WITH A BAD TIPM MODULE THAT HAD BEEN UNDER A RECALL ON THE PREVIOUS YEARS TOWN AND COUNTRY. CALLED THE DEALER TODAY ANS WAS TOLD ON THERE WERE NO OPEN RECALLS ON MY SPECIFIC VIN.

Mileage: 217,000

VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY

Mileage: 189,000

FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.

Mileage: 13,500

THE VEHICLES BATTERY DIED DUE TO A FAULTY TIPM. AFTER A JUMP START IT WILL RUN BUT ONCE THE VEHICLE IS OFF AND SITTING FOR LESS THAN AN HOUR THE VEHLICE WILL TURN OVER, DIE, THEN WILL CRANK AND NOT TURN OVER FOR A WHILE. THIS IS THE FIRST TIME THIS IS HAPPENING WITH THIS VEHICLE IT HAS A LITTLE LET THAN 70,000 MILES.

Mileage: 70,000

WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR

Mileage: 153,000

FUEL RELAY ON TIPM IS FAULTY RESULTING IN NOT STARTING AND STALLING WHILE DRIVING. IT IS VERY DANGEROUS THAT THIS PROBLEM HAS NOT BEEN ADDRESSED BY A RECALL. *TR

Mileage: 172,000

APPARENTLY CHRYSLER HAS A PROBLEM WITH THEIR TIPM FROM YEARS 2011 TO 2013. I JUST HAD TO DO A FUEL RELAY BYPASS ON MY 2011 TOWN AND COUNTRY BECAUSE THEY DID NOT TISSUE A RECALL FOR ALL MALES AND MODELS WITH THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO REFUSE BECAUSE ALL MODELS MOST LIKELY USED THE SAME TIPM.

Mileage: 112,000

VEHICLE WON'T START. ENGINE TURNS OVER BUT WON'T RUN. SITTING IN MY DRIVEWAY.

Mileage: 189,179

MY CAR HAS BEEN OUT OF COMMISSION FOR ABOUT 2 MONTHS OFF AND ON. THE AUTO SHOP THAT I SEND IT TO HAS REPLACED THE FUEL PUMP 4 TIMES BEFORE ZEROING IN ON THE PROBLEM WHICH APPARENTLY IS THE TIPUM, AN ELECTRONIC PIECE. AFTER DOING RESEARCH ON THE INTERNET, THERE IS A RECALL ON THIS PIECE FOR ISSUES INVOLVING THE FUEL PUMP STOPPING OPERATION WHILE THE VEHICLE IS RUNNING. THIS RECALL DOES NOT EFFECT MY CAR, BUT THIS EXACT PROBLEM IS AFFECTING MY CAR. I'M WONDERING WHAT'S GOING ON THERE AND IF THERE HAVE BEEN OTHER REPORTS OF THIS. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 110,000

VAN BEGAN HAVING TROUBLE STARTING UP AT AROUND 100,000 MILES. THE ISSUE WAS INTERMITTENT UNTIL A WEEK AGO. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULDN'T CRANK. THE FUEL PUMP WILL NOT ENGAGE AND START THE VEHICLE. MY BATTERY IS GOOD AND WHEN WE BYPASSED THE TIPM, THE VEHICLE CRANKS PROPERLY. THIS IS AN INDICATION THAT THE TIPM IS FAULTY. AFTER RESEARCHING THIS ISSUE, IT SEEMS THAT IT'S A KNOWN PROBLEM FOR MANY DODGE/CHRYSLER/JEEP MODELS IN 2011. THIS A DEFINITE HAZARD BECAUSE THE FUEL PUMP CONTINUES TO RUN EVEN WHILE EVERYTHING IS TURNED OFF.

Mileage: 110,000

FUEL PUMP RELAY PREMATURELY FAILS INSIDE THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSING LOSS OF CONTROL WHILE DRIVING. THE FUEL RELAY FUSE IS NOT REPLACEABLE AS IT IS HARD WIRED INSIDE THE TIPM. THE ENTIRE TIPM UNNECESSARILY NEEDS REPLACED AT GREAT EXPENSE AND LABOR OF NEARLY $1,800 FOR WHAT SHOULD BE AN INEXPENSIVE FUSE. OTHER CHRYSLER/ DODGE/ JEEP VEHICLES HAVE BEEN RECALLED AND REPAIRED FOR THE SAME ISSUE, BUT NOT THE CHRYSLER TOWN & COUNTRY MINIVANS. THE MANUFACTURER AND ITS DEALERSHIPS IS AVOIDING A RECALL SO THAT THIS MODEL 'AGES OUT' AND PERMANENTLY DISPOSED SO THAT IT DOESN'T HAVE TO DO A RECALL.

Mileage: 95,000

PERSISTENT ELECTRICAL MOTOR SOUND EMANATED FROM REAR OF CAR AFTER PARKING AND POWERING OFF (CONTINUED AFTER REMOVAL OF KEYS). NEXT DAY BATTERY WAS DEAD, JUMP STARTED ENGINE WITH DIFFICULTY. DROVE FOR SEVERAL HOURS, BUT AGAIN WOULD NOT START AFTER IT WAS SHUT OFF. MECHANIC DIAGNOSED FAULTY TOTALLY INTEGRATED POWER MODULE, REPLACED AT A COST OF NEARLY $1,500. AFTER REPLACEMENT OF TIPM, NEW ISSUE OF AIRBAG INDICATOR LIGHT IS ON AND SEVERAL 12-VOLT POWER PORTS INSIDE THE CAR NO LONGER WORK, BOTH NEW CONDITIONS SINCE TIPM REPLACEMENT.

Mileage: 115,000

TIPM FAILURE, FAULTY FUEL PUMP RELAY. CAR CRANKS BUT WILL NOT START. FUEL PUMP REPLACED AND SAME ISSUE OCCURS.

Mileage: 134,000

VAN BATTERY IS DEAD EVERY MORNING. FUEL PUMP COUNTINOUSLY RUNS EVEN AFTER VAN IS TURNED OFF. SOMETIMES STALES WHILE DRIVING. VERY DANGEROUS ESPECIALLY WITH OUR CHILDREN IN THE VAN.

Mileage: 165,000

OUR 2011 TOWN & COUNTRY STARTED HAVING STARTING/STALLING ISSUES ABOUT 3 MONTHS AGO - MIND YOU THERE IS ONLY ABOUT 81K MILES ON THE VEHICLE. THE DEALER FIRST REPLACED THE POWER MODULE IN SEPTEMBER, THEN THE ISSUE RETURNED ONLY TO BE CAUSING MORE ELECTRICAL ISSUES. THE CAR WAS TAKEN BACK TO THE DEALER AND IT WAS EXPLAINED THEN THAT THEY HAD TO REPLACE THE POWER MODULE DUE TO A FAULTY RELAY. THIS IS THE EXACT SAME ISSUE THAT OTHER CHRYSLER/DODGE VEHICLES OF THE SAME YEAR ARE BEING RECALLED FOR. THE STALLING WAS DANGEROUS AS IT HAPPENED WHILE DRIVING. THIS HAS BEEN A VERY COSTLY PROBLEM WITHOUT A RECALL BEING ISSUED - ALTHOUGH VEHICLES USING THE SAME ENGINE AND COMPONENTS ARE BEING RECALLED. PLEASE HELP ESCALATE THIS.

Mileage: 81,000

EVER SINCE WE GOT THE CAR, IT HAS HAD PROBLEMS. WE KNEW THAT IT WAS A USED CAR BUT DIDN'T EXPECT ALL THE PROBLEMS. THE CHECK ENGINE LIGHT TURNS ON ALL THE TIME AND THE RADIO STOPS WORKING. CURRENTLY WE ARE HAVING PROBLEMS WITH THE FUEL PUMP. WE WERE TOLD THAT THAT WAS THE PROBLEM AND THERE WAS A RECALL ON THE 2012 & 2013 GRAND CHEROKEE RELAY PUMP. ALSO THE RADIO SEEMS TO BE FAILING AGAIN. WE WERE WONDERING IF YOU COULD CHECK THAT AND MORE SINCE THERE SEEMS TO BE MORE PEOPLE WITH THE SAME PROBLEMS AS US.

Mileage: 80,000

THE TIPM ON MY VEHICLE HAS GONE BAD AND THE FUEL PUMP IS NOT WORKING PROPERLY, WONT START, ETC. ALL THE TIPM PROBLEMS YOU READ ABOUT IN THE OTHER COMPLAINTS. THIS VEHICLE HAS A 3.6L ENGINE, THE SAME ENGINE THAT THE 2011 DODGE DURANGO HAS THAT HAS HAD A RECALL TO REPAIR THIS TIPM PROBLEM. IT MAKES NO SENSE THAT THIS 2011 CHRYLSER TOWN AND COUNTRY WOULD NOT HAVE A RECALL AS WELL. EXPLAIN THAT TO ME!

Mileage: 154,809

THIS VEHICLE QUIT WHILE DRIVING BUT WAS ABLE TO RESTART AND DRIVE TO A PARKING SPOT AND NOW WONT RESTART DO TO FAILED (TIPM) THOROUGHLY INTEGRATED POWER MODULE FAILURE TO SUPPLY POWER TO FUEL PUMP . AFTER FURTHER INVESTIGATION & DIAGNOSIS MANY SIMILAR CHRYSLER PRODUCTS HAVE SAME ISSUES , OR RECALLS THIS NEEDS TO BE A SAFETY ISSUE RECALL?

Mileage: 63,000

VEHICLE CRANKS, STARTER SOMETIMES STAYS ENGAGED FOR EXTENDED PERIOD OF TIME, BUT FAILS TO START DUE TO FUEL PUMP RELAY FAILURE IN TOTAL INTEGRATED POWER MODULE ( TIPM/FUSEBOX). SOMETIMES WILL START, RUN, THEN DIE. AFTER MULTIPLE ATTEMPTS, WILL FINALLY START, STAY RUNNING. KNOWN ISSUE ACROSS MULTIPLE FCA MODELS AND YEARS. CAN PROGRESS TO FAILURE WHILE GOING DOWN THE ROAD. REPAIR COST ~$1000. I VIEW THIS AS A SAFETY ISSUE WORTHY OF A VEHICLE SAFETY RECALL AND FIND IT REPREHENSIBLE THAT DESPITE ALL OF REPORTS REGARDING FAILURE, NO RECALL HAS BEEN ISSUED.

Mileage: 99,500

WHEN STARTING WITH PUSH BUTTON SOMETIMES WILL NOT START . OTHER TIMES STAYS ENGAGED. BRAKE PEDAL GETS HARD WITH PUSH BUTTON THAT'S HOW I KNOW IT WILL NOT START WITH BUTTON. HEATER WILL TURN ON ON ITS OWN EVEN AFTER BEING SHUT OFF. CRUISE CONTROL DOES NOT ALWAYS LIGHT UP AND WORK. BACK HATCH WILL NOT OPEN OR CLOSE WITH BUTTON NO CODES PULL UP ON ANY OF THESE ISSUES. I HAVE HAD IT AT 3 OR 4 DIFFERENT MECHANICS AND NOBODY SEEMS TO KNOW WHAT THE PROBLEM IS. HAVE PULLED UP THINGS ON THE INTERNET THAT SHOWS TEMP BOARD. I HAVE TAKEN THIS VEHICLE IN MANY TIMES UNDER WARRANTY AND NOBODY COULD FIND OUT WHAT THE PROBLEM IS. NOW WARRANTY IS OUT AND STILL HAVE NO ANSWERS. WE DID REPLACE STARTER AND IT DID NOT RESOLVE THE ISSUE. HUSBAND IS ON DISABILITY FOR BRAIN TUMOR SO WE DO NOT HAVE A LOT OF RESOURCES TO TRY ELIMINATE.WOULD LIKE TO KNOW WHAT YOU HAVE SUGGESTED TO OTHERS THAT HAVE PUT COMPLAINTS IN FOR THE SAME ISSUES

Mileage: 69,400

THE POWER SHUTS OFF OR THE CAR WON'T START AFTER THE KEY IS TAKEN OUT. I WAS TOLD BY THE MECHANIC I WENT TO THAT SOMETHING WITH THE SPARK PLUGS WAS FIRING INCORRECTLY SO I HAD THAT REPLACED. I ALSO HAD MY AUTO START REMOVED BECAUSE I WAS TOLD THAT WAS AFFECTING THE BATTERY AND FINALLY I WAS TOLD THE FUEL PUMP WAS CONSTANTLY RUNNING WHICH WAS DRAINING MY BATTERY. I WAS TOLD TO PULL THE FUSE FOR THE FUEL PUMP UNTIL I CAN HAVE THE PART REPLACED, WHICH IS TEDIOUS AND THAT STILL DON'T WORK ALL THE TIME. IT IS MY UNDERSTANDING THAT THE PART HAS BEEN ON BACK ORDER SINCE DECEMBER. AT THIS POINT I AM VERY FRUSTRATED AND I DON'T FEEL SAFE DRIVING THIS CAR UNTIL THE ISSUE IS RESOLVED. THE BLIND SPOT LIGHTS ALSO REMAIN ON.

FAULTY FUEL PUMP RELAY THE VEHICLE WILL SHUT OFF WHILE DRIVING AND IT WILL STAY ON WHILE KEY IS OFF AND KILL BATTERY

Mileage: 134,344

FUEL PUMP RELAY GAVE OUT AND UNLIKE THE DURANGO AND GRAND CHEROKEE IT'S NOT ON RECALL IT'S ALSO 1000 DOLLAR PART THAT THEY KNOW IS BAD, IT STOPPED WORKING FOR ME ON THE HIGHWAY HAD TO COAST TO THE ICY SHOULDER AND SLIPPED INTO THE DITCH ALMOST FLIPPED BECAUSE SINCE THE ENGINE WASN'T ON NEITHER WAS THE POWER STEERING

Mileage: 120,000

"TAKA TA RECALL* MY CAR SOMETIMES JERKS WHILE DRIVING OR WILL CUT OFF ON ME AT ANY POINT I CHANGED THE SPARK PLUGS, THE ALTERNATOR, THE THERMOSTAT BECAUSE ITS WAS GIVING ME A CODE THAT MY THERMOSTAT WAS BAD AND ALSO THE FUEL PUMP AFTER CHANGING ALL THESE THINGS THE CAR WOULD STALL AND NOT CUT ON UNTIL I GET SOMEONE TO JUMP START MY BATTERY. SO I THEN WENT AND REPLACED THE BATTERY THE CAR WAS WORKING FOR A GOOD COUPLE OF DAYS AND STARTED BACK ACTING UP. TOOK IT TO A SHOP AND THEY SAID RHE FUEL PUMP WAS STILL ON WHILE THE CAR WAS OFF DUE TO A RELAY IN THE POWER MODULE SO THEY SAID THEY WILL BE ABLE TO JUST FIX IT BUT WHEN TRYING TO ORDER THE PIECE THEY SAID THAT WAS NOT POSSIBLE DUE TO ITS BEEN A RECALL ON THE TILL WHICH IS THE TOTALLY INTEGRATED POWER MODULE BUT JUST NOT ON MY VEHICLE AND IT'S NOT POSSIBLE TO CHANGE THE RELAY BECAUSE THEY HAVE IT ATTACHED TO THE POWER MODULE AND THIS IS SOMETHING THAT HAPPEN WITH THE MAUFACUTER SO YOU WILL HAVE TO CONTACT THEM SO THEY CAN HELP YOU WITH IT. BUT NOW I'M AFRAID TO DRIVE IT BECAUSE IT KEEPS AND SOMETIMES JUST CAUGHT RIGHT OFF ANYWHERE DUE TO THE TOTALLY INTEGRATED POWER MODULE

Mileage: 122,495

TIPM FAILURE, DEALERSHIP WANTS TO CHARGE ME OVER $1000.00 TO REPAIR. VAN STARTED ACTING UP IN THE ELECTRICAL DEPARTMENT . WINDOWS ROLLING DOWN, KEY FOB NOT WORKING, CRUISE CONTROL GOING OUT, WIPERS ACTING UP, HEATED SEATS NOT WORKING, AC AND HEAT WEAKENING, INTERMITTENT ISSUE TO START THE VAN, THEN STOPPED RUNNING ALL TOGETHER, NOW WON'T EVEN TURN OVER. THEN I TOOK IT TO DEALERSHIP AFTER HAVING BATTERY AND ALTERNATOR TESTED (ALL GOOD) AND HAD TO BRING IT HOME CAUSE THEY WOULDN'T TAKE A PAYMENT PLAN. I LOOKED ON YOUTUBE FOR POSSIBLE ISSUES AND FIXES AND CHECKED MY WIRING TO MY TIPM AND FOUND ONE HARNESS TAMPERED WITH. TAPE CUT AND WIRES CUT AS WELL DIDN'T LOOK LIK THAT WHEN I TOOK IT IN. I'M UPSET BECAUSE I CAN'T AFFORD TO REPLACE SOMETHING THIS EXPENSIVE AND COMMON KNOWN ISSUE. WHY IS THERE NO RECALL ON THIS MODEL BUT OTHER MODELS RUNNING THIS SAME TIPM? THIS IS A CHEAP WAY FOR CHRYSLER TO GET MORE MONEY OUT OF US. MAKE THIS A RECALL, I CAN ONLY IMAGINE WHAT COULD'VE HAPPENED IF IT WOULD'VE STALLED WITH MY 3 KIDS IN THE CAR ON A HIGHWAY!!! GET US A RECALL ON THIS ISSUE!!!!!

Mileage: 105,000

VAN WAS HAVING A HARD TIME STARTING. THEN ONE NIGHT I HEARD A HUMMING NOISE WHEN THE CAR WAS OFF. DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING BATTERY WAS AT 0%. CHARGED THE BATTERY AND GOT IT TO START. WHEN STARTING WE HAVE TO TURN IT TO THE ON THEN OFF POSITION A FEW TIMES BEFORE I COULD GET IT TO WORK. WHEN I HEAR THE HUMMING OF THE FUEL PUMP THAT IS RUNNING WHEN THE KEY IS OUT, I CAN PUT KEY IN AND TURN IT TO ON AND OFF A FEW TIMES AND GET IT TO STOP. MY SHOP SAID THE TIPM NEEDED TO BE REPLACED. IT IS RECALLED ON OTHER VEHICLES BUT NOT OUR VAN. IT WAS SUPPOSED TO COST $710 TO FIX BUT THE PART NUMBER HAS NOW BEEN SUPERSEDED WITH THE FIXED AND THE NOW WILL COST $950 TO FIX. WE SHOULD BE PAYING FOR REPAIRS FOR THIS WHEN THE SAME PART HAS BEEN RECALLED FOR OTHER VEHICLES! I'M WORRIED THAT THE FUEL PUMP RELAY WILL END UP WEARING OUT THE FUEL PUMP TOO WHICH WOULD COST ANOTHER $600 TO REPAIR. I HOPE THE COMPANY WILL DO THE RIGHT THING AND FIX THIS BROKEN PART FOR ALL VEHICLES THEY USED IT IN!

Mileage: 200,000

ON FRIDAY MORNING, MY WIFE WENT TO START THE VAN BUT NONE OF THE LIGHTS TURNED ON. AFTER CHECKING THE VOLTAGE OF THE BATTERY, WE FOUND THAT IT WAS COMPLETELY DRAINED. THE NIGHT BEFORE, SHE HEARD A HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER THE VAN WAS OFF. WE WERE ABLE TO JUMP THE VAN TO GET IT STARTED. ONCE IT STARTED, IT RAN GREAT. THE NEXT DAY, WE TRIED TO START IT AGAIN BUT THIS TIME THE ENGINE STRUGGLED TO START. IT TOOK A COUPLE OF TRIES BEFORE WE GOT IT STARTED. JUMPING THE ENGINE DID NOT HAVE POSITIVE RESULTS. WE DECIDED TO TAKE IT TO OUR AUTO MECHANIC AND HE DIAGNOSED A FAULTY FUEL PUMP RELAY. HE FOUND THAT FAULTY FUEL RELAYS ARE VERY COMMON IN 2011-2013 VEHICLES, BUT JEEP GRAND CHEROKEE AND DODGE DURANGOS WERE THE ONLY VEHICLES RECALLED AND FITTED WITH AN EXTERNAL RELAY. I AM SUBMITTING THIS COMPLAINT IN HOPES OF ISSUING A RECALL FOR ALL VEHICLES AFFECTED, MORE SPECIFICALLY, THE 2011 CHRYSLER TOWN AND COUNTRY. BELOW IS A LINK TO A WEBSITE DESIGNED SPECIFICALLY FOR THIS ISSUE. HTTPS://WWW.VERTICALVISIONS.COM/TIPM-FUEL-RELAY-SOLUTIONS.HTML

Mileage: 90,000

FUEL PUMP REMAINS RUNNING AFTER IGNITION SWITCH IS TURNED OFF. THIS SITUATION HAS BEEN RECALLED IN OTHER CHRYSLER MODELS AND SHOULD BE APPLIED TO THE TOWN & COUNTRY. ANY TIME YOU CANNOT SHUT THE FUEL PUMP OFF YOU HAVE A VERY HAZARDOUS CONDITION. THIS INCIDENT FIRST TOOK PLACE 10/01/2018 AND HAS CONTINUED TO DO SO EVER SINCE. THIS CONDITION APPLIES TO THE TIPM, CHRYSLER DEALER WANTS $ 1200.00 TO FIX.

Mileage: 160,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ETC WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED BY AAA TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 SOUTH LOOP WEST, HOUSTON, TX 77054, 713-489-7825) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

Mileage: 217,000

FIRST ISSUE IS THE BACK UP CAMERA AND BLIND SPOT SENSORS QUIT WORKING. VERY COSTLY PRICE TO HAVE FIXED SO CHOSE NOT TO FIX. NOW IT DOESN'T WANT TO START. DID SOME RESEARCH AND IT LOOKS LIKE CHRYSLER HAD SOME RECALLS FOR THE TIPM ON DIFFERENT MAKES FROM 2011, BUT NOT ON THIS PARTICULAR VEHICLE. HOW DO THEY KNOW FOR SURE THAT THEY ALL SHOULDN'T HAVE BEEN RECALLED. ALSO SIDE PASSENGER DOOR BUZZES WHEN YOU LOCK OR UNLOCK THE VEHICLE. WILL NEVER BUY ANOTHER CHRYSLER AGAIN. VERY DISAPPOINTED IN ALL THE ISSUES WE HAVE HAD WITH THIS VEHICLE.

FUEL PUMP WILL NOT SHUT OFF, RUNS CONTINUALLY UNTIL BATTERY DIES. THE VEHICLE IS PARKED AND TURNED OFF HOWEVER THE FUEL PUMP CONTINUES TO RUN.

Mileage: 130,000

VEHICLE STARTED SOMETIMES BUT NOT OTHER TIMES LEAVING ME STRANDED ALONE ....HAD TO HAVE THE TIPM REPLACED FOR OVER $1500......RESEARCHED ON LINE TO FIND OUT THAT THIS HAS BEEN A PROBLEM FOR CHRYSLER OWNERS FOR YEARS! BUT IT SEEMS CHRYSLER HAD NOT RECALLED THE VEHICLES

Mileage: 715,000

CAR WOULD NOT START WHEN PARKED IN THE DRIVEWAY, HAD IT TOWED TO MECHANIC. THEY FIRST SAID THAT THE FUEL PUMP NEEDED REPLACED, THEN AFTER REPLACING THIS PART, THEY STATED THAT THE TOTALLY INTEGRATED POWER MODULE ALSO NEEDED REPLACED. AFTER 5 DAYS WITHOUT OUR VEHICLE AND PAYING THOUSANDS OF DOLLARS, WE ARE FURIOUS. I HAVE BEEN REVIEWING THIS PROBLEM WITH THIS VEHICLE AND IT APPEARS TO BE A PROBLEM FOR MANY, MANY PEOPLE, BUT NOTHING IS BEING DONE BY CHRYSLER. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES.

Mileage: 95,000

CAR WILL NOT START, WILL NOT STAY STARTED, OR SHUTS OFF WHILE DRIVING. OR... THE FUEL PUMP WILL STICK "ON" WHILE THE CAR IS OFF. THIS IS DUE TO THE FAULTY INTEGRATED RELAYS IN THE TOTALLY INTEGRATED POWER MODULE FAILING. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES. I WOULD LIKE TO HAVE THE PROPER PARTS PUT INTO MY CAR FOR SAFETY REASONS. THE DEALER WANTS TO PUT THE FAULTY PARTS BACK INTO THE CAR AFTER CHARGING ME A LOT OF MONEY TO FIX THIS OBVIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED WITH THE OTHERS.

Mileage: 70,000

FAULTY FUEL PUMP WIRING SYSTEM THE TIPM IS NO LONGER ALLOWING THE ENGINE TO REALIZE THEIR IS FUEL. IT IS NOT THE FUEL PUMP. THERE ARE SO MANY WEBSITES THAT OFFER THE SERVICE TO RE-MANUFACTURER THE TIPM BECAUSE OF THE ONGOING ISSUES. WHY IS THEIR NOT A RECALL?

Mileage: 30,250

OUR CHRYSLER TOWN AND COUNTRY STARTED DYING WHILE GOING DOWN THE ROAD, NOT STARTING AT TIMES, AND CAUSING A WIDE ARRAY OF CONCERNS INCLUDING SEAT BELT LIGHTS COMING AND GOING, AIR BAG LIGHTS COMING AND GOING, FUEL PUMP STAYING ENGAGED AFTER SHUTTING OFF. THIS CAN HAPPEN AT ANY RANDOM TIME. IT WAS DETERMINED TO BE ANOTHER FAULT TIPM MODULE IN THE VEHICLE, SOMETHING THAT HAS BEEN REPLACED BEFORE EVEN.

Mileage: 126,500

I WAS DRIVING THE VEHICLE AND ALL THE LIGHTS ON THE DASH CAME ON AND THEN WENT BLACK, THE VAN SHUT OFF WHILE DRIVING AND I WAS ALMOST HIT BY A BIG TRUCK. THE VAN WILL NOT START NOR HOLD CHARGE. THAE BATTERY AND ALTNATOR TEST GOOD BUT IT WONT START. I HAVE HAD IT TOWED TWICE IN LESS THAN A MONTH AND HONESTLY CANT AFFORD TO KEEP GETTING STRANDED. I PURCHASED THE VEHICLE IN AUGUST OF 2016 AND THIS IS OUR FAMILY VEHICLE, AT THIS POINT I DONT HAVE TRANSPORTATION FOR MY JOB AND WOULDN'T FEEL SAFE DRIVING IT IF IT DID RUN. SO NOW IM PAYING FOR A VEHICLE THAT DOESN'T RUN AND FRANKLY IS A SAFTEY HAZZARD. MY HUSBAND IS DISABLED AND THIS WAS OUR TRANSPORTATION TO AND FROM HIS APPOINTMENTS AS WELL. I HAVE SEEN AND READ THAT THOUSANDS ARE HAVING THE SAME ISSUE WITH CHRYSLER AND STILL NO RECALL. SOMEONE PLEASE HELP.

Mileage: 99,669

FUEL PUMP RELAY NOT OPERATING PROPERLY. USED TO NOT OPERATE FUEL PUMP UPON FIRST START UP. NOW FUEL PUMP WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION. SOUNDS LIKE TIPM ISSUE. CONSTANTLY RUNNING FUEL PUMP IS VERY DANGEROUS SITUATION.

Mileage: 126,000

CAR STALLED WHILE DRIVING 40 MPH,AND WILL NOT START,TIPM IS DEFECTIVE,THE INTERNAL FUEL PUMP RELAY HAS FAILED,THE VEHICLE IS A 2011 CHRYSLER TOWN AND COUNTRY WITH 59000 MILES

Mileage: 59,000

MY CHRYSLER TOWN AND COUNTRY BEGAN HAVING WHAT I THOUGHT WAS A MINOR TURN SIGNAL ISSUE. AFTER REPLACING THE BULB AND THAT NOT CORRECT THE ISSUE MY MECHANIC REPLACED THE FUSES AND THAT DID NOT SOLVE THE ISSUE. I WAS THEN TOLD THAT MY TIPM BOX/SYSTEM WAS BAD. THAT AN $800.00 PART TO FIX A SIGNAL TURN SIGNAL. WELL IT HAD TO BE REPLACED IN ORDER TO PASS INSPECTION IN ORDER TO CONTINUE DRIVING THE VEHICLE. SO I REPLACED IT. FAST FORWARD 1 YEAR LATER AND MY VEHICLE BEGINS TO INTERMITTENTLY SPUDDER WHEN COMING TO A COMPLETE STOP. I THEN BEGAN TO COMPLETLY SHUT OFF AT TIMES AFTER HIGHWAY DRIVING OVER A DISTANCE OF 5 OR MORE MILES WHEN I EXIT AND STOP OR SLOW DOWN AFTER EXITING THE HIGHWAY. WHEN I TOOK IT TO THE SHOP, THEY TEST DROVE THE VEHICLE AND IT STALLED ON THE HIGHWAY DURING THEIR TEST DRIVE DIAGNOSTIC. THEY HAD TO GET ASSISTANCE TO GET THE VEHICLE OUT OF THE ROAD. THEY THEN TOLD ME THAT ONLY THE DEALERSHIP CAN CORRECT THE TIPM SYSTEM.

Mileage: 103,000

AT FIRST STARTING THE VAN WAS INTERMITTENT YOU WOULD HAVE TO WAIT TILL YOU HEARD THE FUEL PUMP TURN ON IN ORDER TO START THE VEHICLE BECAUSE THE FUEL RELAY ON THE TIPM BOARD IS GOING BAD. ONCE YOU HEARD THE FUEL PUMP COME ON THE VAN WOULD START BUT THERE ARE TIMES WHERE THE STARTER STAYS ENGAGED AND WANTS TO KEEP TRYING TO START WHEN THE VAN IS RUNNING. LAST WEEKEND I WAS ON THE HIGHWAY WITH MY FIVE YEAR OLD DAUGHTER AND THE FUEL PUMP SHUT OFF WHILE DRIVING( IN MOTION), SPEED LIMIT OF 70,.I LOST CONTROL OF THE STEERING, THE VAN DECELERATED VERY QUICKLY IN HEAVY AMOUNT OF TRAFFIC, I WAS NEARLY IN A MULTI-CAR ACCIDENT. WHEN THE VAN IS SHUT OFF I AM NOT SURE THE AIR BAGS WILL WORK IF I HAD BEEN INVOLVED IN AN ACCIDENT. I HAVE TO UNPLUG THE FUSE TO THE FUEL PUMP EVERY TIME I GET OUT OF THE VEHICLE BECAUSE THE FUEL PUMP KEEPS RUNNING DRAINING MY BATTERY. I HAD TO PAY $200.00 TO REPLACE MY BATTERY. THIS HAS BEEN A PROBLEM WITH DODGE AND CHRYSLER FOR 10 YEARS THEY KNOW ABOUT IT BUT IT WILL TAKE SOMEONE DYING IN ORDER FOR THEM TO RECALL ALL VEHICLES AFFECTED. I AM AFRAID TO DRIVE MY VAN BECAUSE I FEEL IN THIS CURRENT STATE IT IS UNSAFE BECAUSE IT HAS SHUT DOWN BECAUSE OF THE FUEL RELAY ON THE TIPM BOARD.

Mileage: 123,000

MY 2011 CHRYSLER TOWN & COUNTRY QUIT WHILE DRIVING ON HENSIL RD PORT ORANGE, FL. LOST POWER STEERING AND POWER BRAKES. WAS ABLE TO PULL TO SIDE OF ROAD. FOUND PROBLEM IS FUEL PUMP RELAY IN THE TIPM IS INSUFFICIENT TO CARRY THE LOAD. A RECALL WAS ISSUED FOR 2011 DURANGO AND JEEP GRAND CHEROKEE, BUT NOT 2011 DODGE CARAVAN OR CHRYSLER T&C FOR THE SAME PROBLEM.

Mileage: 117,138

THE FUEL PUMP REGULATOR GOES OUT AND THE WHOLE COMPUTER SYSTEM HAS TO BE REPLACED FOR 1100 PLUS DOLLARS.

Mileage: 105,230

VAN WOULD NOT START, ONLY CRANK AND CRANK. TOWED TO REPAIR SHOP AND FUEL PUMP WAS REPLACED. NEXT DAY VAN HAD STARTING PROBLEMS AGAIN. VAN WAS TAKEN BACK TO REPAIR SHOP. MECHANIC WAS UNABLE TO SOLVE PROBLEM SO VAN WAS TOWED TO A CHRYSLER DEALERSHIP. THE CHRYSLER DEALERSHIP WAS ALSO UNABLE TO SOLVE PROBLEM AND VAN WAS RETURNED BACK TO ME. AGAIN THE VAN WOULD NOT START, I TRIED THE TIPM BYPASS IDEA FOUND ONLINE. THE VAN HAS RAN OK SINCE, ONLY HAVING TROUBLES WHEN VERY COLD. THE VAN ONLY HAS 87000 MILES AND A VERY WELL MAINTAINED HISTORY. I AM SCARED THIS VAN WILL FAIL AND SERIOUSLY HURT SOMEONE. THE COST FOR A NEW TIPM IS VERY EXPENSIVE AND I DON'T KNOW IF THIS WILL EVEN FIX THE PROBLEM. I HAVE ALREADY SPENT $900 ON A NEW FUEL PUMP AND HAVE THE SAME PROBLEMS. PLEASE HELP

Mileage: 87,000

THE FUEL PUMP RELAY INSIDE THE TIPM (FUSE BOX CIRCUIT BOARD FUEL PUMP RELAY) THE VEHICLE WOULD NOT START SOMETIMES AND DIED A FEW TIMES OUT DRIVING IT OUT ON THE HIGHWAY. I BOUGHT A NEW RELAY AND HAD IT SOLDER IN TO MY TIPM AND IT WORKS GREAT NOW THEN A ENGINE LIGHT CAME ON AND IT SAY'S IT'S NOT COMMUNICATION WITH MY PCM THEN IT'S WORKING AGAIN. VEHICLE RUNS GREAT NOW AND STARTING. I HEAR CHRYSLER 2011 TOWN AND COUNTRY VANS ARE HAVING A LOT OF PROBLEMS WITH THE SAME ISSUES BUT NO RECALLS ON THE TIPM BOX MODULES.

Mileage: 43,000

THE FUEL PUMP RELAY FAILED. THE FUEL PUMP RELAY IS MUCH SMALLER THAN THE INDUSTRY AVERAGE, AND THE CONTACTS OVERHEATED. THE RELAY RANDOMLY FAILED MULTIPLE TIMES WHILE DRIVING. THE PROBLEM WAS INTERMITTENT, AND THE VEHICLE WAS FUNCTIONING NORMALLY BY THE TIME IT MADE IT TO A SERVICE FACILITY FOR TESTING/REPAIR. THE RELAY ON THIS PARTICULAR DESIGN IS INTEGRATED INTO THE FUSE BOX, WHICH CHRYSLER CALLS A TOTALLY INTEGRATED POWER MODULE, OR TIPM. THE DESIGN MAKES IT PRONE TO FAILURE BECAUSE OF THE SIZE OF THE RELAY (TOO SMALL FOR THIS APPLICATION) AS EVIDENCED BY THE RECALL FOR JEEPS THAT USE THE SAME WIRING.

Mileage: 160,000

SUMMARY: I BELIEVE THAT THE TIPM FUEL PUMP RELAY IS CAUSING THE ISSUES. IT HAS LEFT THE FUEL PUMP ON WHEN THE ENGINE AND POWER WAS OFF WITH THE KEY OUT OF THE VEHICLE. IT HAS MANY TIME CRANKED WITHOUT STARTING, WHILE STATIONARY WITH THE ENGINE COLD AND ALSO WHILE HOT. THIS MORNING IT SHUT OFF WHILE DRIVING MY KIDS TO SCHOOL IT SHUTOFF THE ENGINE WHILE DRIVING DOWN THE HIGHWAY FOLLOWED BY CRANKING IT WAS RESTARTED. IT FAILED TO START AFTER COMING OUT OF THE SCHOOL. I HAVE SEEN THAT CRYSLER RECALLED THIS PART ON DURANGOS WITH THE SAME ENGINE AND MODEL YEAR.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SLOWED DOWN AND GRADUALLY ACCELERATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER (CORNERSTONE CHRYSLER JEEP DODGE, ELK RIVER, MN, 763-441-2300) FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY AND WAS NOT UNDER RECALL. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

Mileage: 114,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AUTONATION JEEP (16300 W COLFAX AVE, GOLDEN, CO 80401) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO OPERATE WITH THE KEY, BUT NOT WITH THE REMOTE. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, WHEN THE TECHNICIAN TESTED THE VEHICLE, IT MISFIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

WHEN THE VEHICLE IS TURNED OFF, THE FUEL PUMP CONTINUES TO RUN AND WILL NOT SHUT OFF. THE PROBLEM IS A FAULTY TIPM - TOTALLY INTEGRATED POWER MODULE.

Mileage: 80,700

TIPM (TOTALLY INTEGRATED POWER MODULE) FAILURE. SYMPTOMS INCLUDE FUEL PUMP NOT RUNNING, OR RUNNING IRREGULARLY. VEHICLE WILL NOT START, VEHICLE STALLS SOON AFTER STARTING. THIS PART IS COMMON TO SEVERAL MODELS AND CAUSES PROBLEMS ACROSS MODEL LINES. IT HAS SINCE BEEN REDESIGNED, AND THE DEALERSHIP IS INSTALLING THE "NEW" MODULE IN OUR VEHICLE AT MY EXPENSE.

Mileage: 120,000

FROM WHAT I'VE RESEARCHED MY PROBLEM IS WITH THE TIPM. SEVERAL MONTHS AGO I STARTED HAVING PROBLEMS WITH STARTING THE VEHICLE. PUSH TO START NOR KEY WOULD START THE VEHICLE AFTER SEVERAL ATTEMPTS. THEN ALL OF A SUDDEN IT WOULD START. DEALER FOUND NO CODES TO DIAGNOSE AND CLAIMED THEY COULD NOT REPRODUCE IT. DEALER FLASHED SOMETHING BUT DID NOT MAKE A DIFFERENCE. A MONTH AGO, THE CAR STOPPED ON A MAJOR HIGHWAY, I WAS FORTUNATE TO BE ABLE TO MAKE IT TO THE SHOULDER. HAD IT TOWED. DIAGNOSED AS FUEL PUMP GETTING NO POWER. THEY REPLACED THE FUEL PUMP. STILL HAVING INTERMITTENT ISSUES WITH STARTING. NOW, WITH NO WARNING THE VEHICLE JUSTS SHUTS DOWN COMPLETELY AS IF NO POWER. RADIO, EVERYTHING GOES DEAD FOR A FEWS SECONDS. THEN RADIO, LIGHTS COME ON WITH NO INTERVENTION. CAR CRANKED UP BOTH TIMES. HAS DONE THIS TWICE IN THE LAST TWO WEEKS. SOMEONE WILL GET HURT OR GOD FORBID, KILLED IF CHRYSLER DOES NOT STOP LYING AND TAKE CARE OF THIS DEFECT. CONSUMER'S SHOULD NOT BE FORCED TO PAY TO REPLACE THIS PART.

Mileage: 80,675

I WAS DRIVING AND THE ENGINE SHUTS OFF THEN I STOPPED AND TTY TO RESTARTED AND FAIL. IT HAS THE FUEL TANK ALMOST FULL, THE STARTER WAS CLINKING BUT IT WAS NOT RUNNING.

VAN WOULD NOT START FROM IT'S PARKING PLACE AT A CAR WASH. MESSAGE CAME UP "ACCESSORY OR IGNITION ON". I HAD IT TOWED TO AN AUTO REPAIR SHOP. DIAGNOSED AS FAILURE OF THE TIPM (TOTAL INTEGRATED POWER MODULE). THIS SHUT DOWN ALL POWER TO THE VEHICLE INCLUDING FUEL PUMP, COMPUTER, STEERING, ENGINE, AND WHATEVER ELSE. GOOD THING IT WAS PARKED WHEN IT FAILED, FOR HAD I BEEN DRIVING I WOULD NOT HAVE HAD ANY CONTROL OF THE VEHICLE, ACCORDING TO THE MECHANIC.

Mileage: 115,955

THE FUEL PUMP WOULD KEEP ON RUNNING AFTER KEY WAS TAKEN OUT OF IGNITION AND EVENTUALLY CAR WOULD NOT START OR WOULD DIE OUT IN THE MIDDLE OF DRIVING.

Mileage: 75,000

THIS COMPLAINT IS TO ADDRESS A PROBLEM WITH THE FUEL PUMP RELAY LOCATED WITHIN THE TOTAL INTEGRATED POWER MODULE (TIPM). OUR 2011 TOWN AND COUNTRY HAS HAD NUMEROUS ISSUES WITH NOT STARTING BECAUSE THE FUEL PUMP ISN'T GETTING POWER. WE HAVE HAD ISSUES WITH THE VEHICLE SHUTTING OFF DURING OPERATION. NOW THE VEHICLE WILL NOT START AT ALL.

Mileage: 56,000

ON NOV 10, 2016 OUR 2011 TOWN & COUNTRY HAD A FUEL PUMP RELAY FAILURE (RELAY IS INTERNAL TO THE TOTAL INTEGRATED POWER MODULE (TIPM)). THE VEHICLE WAS STATIONARY, BUT IF THE VEHICLE HAD BEEN MOVING WHEN THE RELAY FAILED THE VEHICLE MOTOR WOULD HAVE STALLED CAUSING A LOSS OF POWER STEERING AND POWER BRAKES. THIS PROBLEM IS SIMILAR TO NHTSA RECALL NO. : 14V-530 AND NHTSA RECALL NO. : 15V-115. PLEASE RE-INVESTIGATE CHRYSLER TOWN & COUNTRY FUEL PUMP RELAY FAILURES.

Mileage: 88,553

MY COMPLAINT IS THE TIPM MODULE JUST LIKE MANY DODGE AND CHRYSLER. AND CHRYSLER THINKS THEY CAN PICK AND CHOOSE WHO THEY REWARD AN RECALL TOO. THIS IS A FAULTY PART ON ALL CHRYSLERS FOR SEVERAL YEARS AND THEY KNOW IT! BUT WHEN I GET DONE WITH THIS CLASS ACTION LAW SUIT I AM ABOUT TO START I HOPE ALL PAYING CHRYSLER AND DODGE CUSTOMER GET MONEY THEY DESERVE!

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,050. UPDATED 02/03/17*LJ UPDATED 7/3/18*JB *TR

Mileage: 79,050

WE BOUGHT OUR CERTIFIED USED VAN IN MAY OF 2012. IN JUNE OF 2012 THE ALTERNATOR HAD TO BE REPLACED, AS THE BATTERY LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. WITHIN THE FIRST YEAR OF OWNERSHIP IT STARTED HAVING WEIRD QUIRKS: THE REAR HEATING SYSTEM WOULD COME ON WHILE DRIVING WITH THE TEMPERATURE CONTROLS OFF, THE PREVIOUSLY CLOSED WINDOWS WOULD BE ROLLED DOWN, AND SLIDING DOOR WOULD BE OPEN UPON RETURNING TO THE LOCKED VAN. IN NOVEMBER OF 2015 THE KEY FOB HAD BECOME SO SENSITIVE TO THE TOUCH THAT JUST A SLIGHT BUMP WOULD MAKE THE LOCK INDICATOR HONK SOUND. WE TOOK IT INTO A CHRYSLER DEALERSHIP IN DECEMBER OF 2015 AND A NEW KEY FOB AND SOFTWARE UPDATE STOPPED THE HONKING, THE SLIDING DOORS OPENING AND THE WINDOWS ROLLING DOWN. THE HEATING SYSTEM CONTINUED TO TURN ON BY ITSELF. IN JULY 2016 THE VAN STARTED BEING HARD TO START. WE HAD IT TOWED TO A GARAGE IN MICHIGAN, WHERE WE WERE VISITING, AND WE WERE TOLD THE CODE WAS A SECURITY ISSUE BETWEEN THE FOB AND THE STARTER. WE DROVE IT TO A DEALER IN MICHIGAN WHO COULD NOT DUPLICATE THE PROBLEM. DIFFICULTY STARTING THE VAN STARTED AGAIN IN OCTOBER 2016, ESPECIALLY AFTER A COLD NIGHT. ON OCTOBER 31, 2016, WHILE THE VAN WAS OFF IN THE DRIVEWAY I HEARD A NOISE LIKE A VACUUM COMING FROM UNDER THE VAN. WHEN I WENT TO UNLOCK AND START THE VAN IT WAS DEAD. AFTER HAVING THE BATTERY REPLACED, THE MECHANIC FRIEND WHO REPLACED IT HEARD THE NOISE AND SAID IT SOUNDED LIKE THE FUEL PUMP RUNNING (WHILE THE CAR WAS OFF). THE GARAGE WE TOOK IT TO FOUND THAT WE HAD A FAULTY TOTALLY INTEGRATED POWER MODULE (TIPM). SOME RESEARCH HAS SHOW US THAT THIS IS A COMMON PROBLEM FOR JEEP/DODGE/CHRYSLER VEHICLES THAT CAUSES AIRBAGS TO NOT WORK BECAUSE THE FUEL PUMP RUNS CONSTANTLY. THE HEATING SYSTEM TURNING ON IS ALSO A SYMPTOM OF THIS. WHY IF SOME JEEP/DODGE/CHRYSLER VEHICLES HAVE A RECALL FOR THIS PART ARE THEY NOT FOR ALL MODELS? *TR

Mileage: 107,821

THE ISSUE BEGAN WITH OUR VAN FREQUENTLY REQUIRING MORE THAN ONE ATTEMPT TO START THE ENGINE. THIS PROGRESSED UNTIL WE WERE UNABLE TO START THE VAN AT ALL. I FEARED IT WAS A BAD FUEL PUMP AND THE LOCAL DEALER CAME UP WITH THE SAME DIAGNOSIS. AFTER A FEW DAYS WE WERE INFORMED THAT OUR VAN WAS READY TO BE PICKED UP. WE ARRIVED AT THE SHOP THE NEXT MORNING ONLY TO FIND THAT THE CAR WOULDN'T EVEN START. APPARENTLY OUR TOWN AND COUNTRY HAD A BAD TIPM WHICH CAUSED THE FUEL PUMP TO BURN OUT. TOTAL COST FOR THE TIPM, FUEL PUMP, AND LABOR WAS OVER $1600.

Mileage: 77,000

THE CAR HAS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS MODULE HAS CAUSED THE VAN NOT TO START AND THE ENGINE HAS STALLED DURING DRIVING. THE MODULE HAS A FUEL PUMP RELAY ON A CKT BOARD THAT IS DEFECTIVE. THE RELAY ALSO STUCK CLOSED AND HEATED UP THE BATTERY AND DRAINED IT. THE ONLY WAY TO START THE VEHICLE, IS TO CYCLE THE KEY MULTIPLE TIMES UNTIL YOU HERE THE FUEL PUMP RUNNING. THE VEHICLE HAS BEEN TO THE DEALER MANY TIMES FOR THE NO START PROBLEM. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN, WITH THE ENGINE STALLING AND THE FUEL PUMP SHORTING THE BATTERY. ALSO ANOTHER DEFECT IS THE POWER SLIDING DOORS, THE WIRING WILL BURN AND BREAK. THIS CAUSES THE DOORS TO BECOME STUCK OPEN AND WILL NOT CLOSE. WHEN YOU ARE ON THE ROAD WITH THE DOORS STUCK OPEN, THIS IS NOT SAFE. THE DOORS NEED THE WIRING REPLACED WITH A HEAVY DUTY WIRE.

Mileage: 91,000

CAR TAKES 20 MINUTES OF ON AND OFF STARTING TILL IT RUNS. TURNS OFF WHILE DRIVEING FOR NO APPARENT REASON

Mileage: 84,000

BOUGHT THE VAN IN 2011 AND SINCE THEN, THE VEHICLE BEGAN TO HAVING PROBLEMS STARTING IN 2014. I PRESSED THE START BUTTON, BUT THE ENGINE WOULD NOT TURN OVER. AFTER SEVERAL HUNDRED TRIES, IT WOULD START. THIS HAPPENED 20 TIMES SINCE THEN AND THE DEALER DOES NOT KNOW WHY. TODAY, 4 OCT 16, THE VEHICLE WILL NOT START AT ALL. I'M A DEPLOYED SERVICE MEMBER AND MY WIFE AND THREE CHILDREN USE THIS VAN. THE FAULTY IGNITION SYSTEM WILL LEAVE MY FAMILY STRANDED. I RESEARCHED THIS AND THERE IS A RECALL FOR OTHER MODELS WITH THE SAME TIPM SYSTEM, HOWEVER, THERE IS NOT ONE FOR THE TOWN AND COUNTRY. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME PROBLEM. PLEASE HAVE CHRYSLER ADMIT THERE IS A FAULTY TIPM AND THAT THIS NEEDS TO BE RECALLED.

Mileage: 50,000

I BELIEVE MY ISSUES STARTED WHEN MY BATTERY WAS DEAD AFTER BEING SHUT OFF UPON MY ARRIVAL TO WORK, WITHIN 3 1/2 HOURS. BATTERY WAS CHARGED AND STARTED AND MADE IT HOME. 3 DAYS LATER, WITHOUT ANY NOTIFICATION OF AN ISSUE THROUGH THE ONBOARD COMPUTER NOTIFICATION SYSTEM, VEHICLE WOULD NOT START. TRIES TO TURN OVER, AND DID START AFTER A LOT OF DIFFERENT EFFORTS ABOUT 7-8 TIMES(BY FULLY DEPRESSING GAS PEDAL WHEN IT WOULD TURN OVER TO START AND MAINTAIN RPMS 3-4000 FOR A MINIMUM OF 5-10 SECONDS) AND NOW WILL NOT START AT ALL. AFTER LAST ATTEMPTS TO START, AND VEHICLE NOT RUNNING, YOU CAN STILL HEAR THE FUEL PUMP OPERATING AND SMELL OF GASOLINE. BATTERY DRAIN WAS NOTICED WITH 24 HOURS, AND DEAD WITH IN 2 DAYS. WHEN VEHICLE HAD STARTED AND ABLE TO DRIVE A SHORT DISTANCE, IT WOULD SHUT OFF WHILE DRIVING, OR SHUT OFF UPON STOPPING FOR A SIGN OR RED LIGHT. THIS IS DANGEROUS SITUATION, AS I AM TRYING TO TAKE MY 4 YEAR OLD DAUGHTER AND TEEN AGE SON TO SCHOOL WHEN THIS HAPPENED. I HAVE BEEN WITHOUT A VEHICLE FOR OVER A MONTH NOW, AS THIS STARTED 8/18/2016. HAVE LOST WORK TIME AND PUT MY JOB IN JEOPARDY, AS I AM IN SALES AND NEED MY TRANSPORTATION. I DO NOT HAVE THE TIME TO BE RUNNING BACK AND FORTH TO DEALERS TO ONLY FIND OUT THEY KNOW NOTHING TO FIX THIS RECURRING PROBLEM WITH THEIR CHRYSLER VEHICLES, NOR THE THOUSANDS OF DOLLARS TO SPEND ON THEM TRYING TO "GUESS" AT WHAT THE ISSUE IS. VEHICLES SHOULD BE FIXED IF CHRYSLER ACTUALLY KNOWS WHAT WILL FIX IT, OR BUYOUT THE VEHICLE PLUS 5+% SO PEOPLE CAN REPLACE THIS AWFUL VEHICLE. IN THE MEANTIME, GM FINANCIAL STILL EXPECTS MONTHLY PAYMENT ON A VEHICLE THAT IS WORTHLESS.

Mileage: 88,000

FAULTY TIPM LED TO FUEL PUMP TO NOT ENGAGE AND CAR WOULD NOT START. HAD TO HAVE TIPM REPLACED AT COST OF $1,341.15. AT THE TIME THE CAR WOULD NOT START IT WAS IN THE DRIVEWAY HOWEVER WE HAD PREVIOUSLY HAD IT SHUT DOWN WHILE DRIVING ON A CITY STREET.

Mileage: 101,127

VEHICLES WAS PARKED IN DRIVEWAY WENT TO START VEHICLE AND IT WILL NOT START, VEHICLE WILL TURN OVER AND ACT LIKE IT,IS NOT GETTING FUEL. IF VEHICLE SITS FOR SOME TIME EVENTUALLY IT WILL START 3-4 TIMES AND THEN ISSUE WILL OCCUR AGAIN. VEHICLE STARTED WITH NO PROBLEM THE PREVIOUS DAY, PROBLEM OCCURRED WITHOUT ANY WARNING, NO CHECK ENGINE LIGHT DISPLAYED ON DASH. WHEN VEHICLE IS OFF FUEL PUMP CAN BE HEARD STILL RUNNING WITH IGNITION OFF AND BATTERY HAS TO BE DISCONNECTED IN ORDER TO STOP FUEL PUMP FROM RUNNING AND NOT DRAIN BATTERY. BATTERY IS BRAND NEW, FUSES HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. IN RESEARCHING ONLINE I HAVE FOUND OTHERS TO HAVE THE SAME ISSUE BUT HAVE NOT SEEN ANY RECALL. WAS ABLE TO FIIND POSSIBLE TEMPORARY FIX BY USING A FUEL PUMP RELAY BYPASS BUT HAVE NOT TRIED THIS OPTION.. I HAVE CALLED AND SPOKEN TO BE CHRYSLER SERVICE DEPARTMENT AND HAVE BEEN TOLD THAT IT HERE IS NO RECALL AND ALL I CAN DO IS HAVE CAR TOWED TO THEM AND LET THEM CHECK IT OUT. I WOULD THINK WITH RECALL THEY HAVE DONE ON JEEP AND DODGE PROTECTS THERE WOULD BE SOMETHING THEY CAN TELL. SAME ISSUE HAS OCCURRED WITH THE DODGE CARAVAN WHICH IS BASICALLY THE CHRYSLER TOWN N COUNTRY. PLEASE HELP!!!!!!!!!

Mileage: 54,000

IT WAS RUNNING FINE NO WARRING LIGHTS NOTHING WAS COMING UP BUT OUT OF NO WHERE IT STARTED STALLING AND WOULD CRANK AND IT STILL WILL NOT CRANK BUT WHEN IT WANTS AND I GOT IT CRACKED UP ONE DAY AND TOOK MY KID TO THE DOCTOR AND IT SHUT OFF ON ME WILE DRIVING BUT YA IT HAS TROUBLE CRANKING AND IT IS STALLING AND SHUTS OFF WILE DRIVING VERY UNSAFE I AM NOW SCARED TO PUT MY KIDS IN IT TO RIDE. PLEASE HLEP

Mileage: 107,208

ELECTRICAL SYSTEM MALFUNCTION. THE BACK UP SENSORS DO NOT WORK, THE SAFETY BACKUP VIDEO DOES NOT WORK, IT SAYS MY TIRES HAVE 0 PRESSURE, IT WILL NOT START AFTER BEING SHUT OFF. TIPM PROBLEM? WAY TOO MANY PEOPLE HAVE COMPLAINTS ABOUT THE VEHICLES ELECTRIC SYSTEM RELATED TO THE FUEL SYSTEM AND ENGINE NOT STARTING. THIS IS CLEARLY ENOUGH EVIDENCE TO WARRANT A TIPM RECALL. IF YOU KNOW WHAT THE PROBLEM IS EXACTLY, COULD YOU LET ME KNOW BECAUSE WE ARE TRYING TO FIND A SOLUTION.

Mileage: 82,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WITH ADDITIONAL ELECTRICAL FAILURES. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE TIPM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

Mileage: 60,000

EXPERIENCING INTERMITTENT ELECTRICAL PROBLEMS. THE VAN WILL CRANK FINE ONE TIME AND NOT JUST A FEW MINUTES LATER. IT ACTS LIKE THE BATTERY IS DEAD BUT IT'S A BRAND NEW BATTERY REPLACED BY THE DEALER. IT HAS BEEN DOING THIS OFF AND ON. THE SYMPTOMS ARE A PERFECT FIT FOR THE TIPM ISSUES THAT OTHER CHRYSLER VEHICLES HAVE EXPERIENCED AND HAVE BEEN RECALLED FOR. IT HAS PLENTY OF VOLTAGE AND AMPERAGE TO CRANK, IT JUST WON'T. ALSO WHEN IT DOES CRANK IT WILL STALL OUT, ALTHOUGH, NOT EVERY TIME. SOMETIMES IT WILL CRANK NORMALLY AND OTHERS YOU NEED TO PRESS THE ACCELERATOR PEDAL. THIS ALSO APPEARS TO FIT THE TIPM SYMPTOMS EXACTLY. THE VAN HAS WORKED PERFECTLY UNTIL THIS ISSUE. THIS IS A DESIGN DEFECT THAT CHRYSLER SHOULD PAY TO CORRECT IN ALL AFFECTED VEHICLES. THE MOST RECENT OCCURRENCE WAS THE EVENING OF 6/26/16. I DROVE THE VEHICLE APPROXIMATELY 4 HOURS EARLIER AND IT CRANKED AND OPERATED NORMALLY, HOWEVER, THIS TIME IT WOULD NOT CRANK. THE INTERIOR LIGHTS AND A/C FAN ALL APPEAR TO OPERATE NORMALLY, HOWEVER, WHEN I TRIED TO CRANK THE VAN ALL OF THE LIGHTS FLICKERED BUT THE VAN DOES NOT CRANK. I DO NOT RECEIVE A LOW BATTER WARNING EITHER, BECAUSE THE BATTER IS BRAND NEW, REPLACED BY THE DEALER AT THE BEGINNING OF JUNE 2016. I ATTEMPTED SEVERAL MORE TIMES BUT THE VAN NEVER DID CRANK. THAT IS WHY I AM HERE. I AM FED UP WITH HAVING TO DRIVE A VAN WITH AN OBVIOUS DESIGN FLAW. I AM SEEKING RESOLUTION IN THE FORM OF THE THE DEALER CORRECTING THE DEFECT AT THE THEIR OWN COST.

Mileage: 107,000

WAS LEAVING WORK WHEN MY CHECK ENGINE LIGHT CAME ONE, ALONG WITH THE TRACTION CONTROL LIGHT AND THE BRAKES GOT HARD. CAR STOPPED, TURNED IT OFF TO TURN IT BACK ON, AND IT WOULD NOT START. ALL LIGHTS, RADIO, ETC CAME ON, BUT ENGINE WOULD NOT TURN OVER OR ENGAGE. DO NOT THINK FUEL PUMP WAS ENGAGING EITHER. TRIED NUMEROUS THINGS, INCLUDING THE TIPM BYPASS AND IT STILL WILL NOT START. 90% PLUS OF MY DRIVING IS HIGHWAY. I GOT VERY LUCKY THAT THIS SYSTEM FAILURE HAPPENED WHEN IT DID, AS A FEW MINUTES LATER AND I WOULD HAVE BEEN ON A VERY BUSY HIGHWAY, AS WELL AS IF IT HAD HAPPENED ON MY WAY TO WORK.

Mileage: 96,000

THE FUEL PUMP RELAY IS FAILING CAUSING THE VEHICLE TO NOT START SOMETIMES. IT HAS ALSO CAUSED POOR ACCELERATION FROM THE RELAY CUTTING ON AND OFF.

Mileage: 60,000

FIRST MY RADIO WOULD COME ON AND OFF BUY ITSELF, THEN THE HEAT WOULD TURN ON AND OFF BY ITSELF, THEN CAR WOULD START SOMETIMES, UNLESS YOU TURNED KEY ON AND OFF 4 TIMES BEFORE STARTING, NOW THE FUEL PUMP WILL NOT STOP RUNNING AND I HAVE TO TAKE CABLE OF BATTERY EVERY TIME I TURN VAN OFF

VEHICLE WOULD NOT START. TOWED YP DEALERSHIP. TOOK SEVERAL DAYS TO DIAGNOSE. FUEL PUMP RELAY, IN TIPM, WAS FAULTY.

Mileage: 76,221

ENGINE TURNS OVER BUT FAILS TO START. DIAGNOSED AS TIPM FAILURE.

Mileage: 90,000

JULY - DROVE THE VAN DOWN TO MYRTLE BEACH AND THE CHECK ENGINE LIGHT CAME ON AND WE LOST ALL POWER TO VEHICLE. HAD IT TOWED TO A REPAIR SHOP AND THEY SAID WE NEEDED A NEW ALTERNATOR AND BATTERY. GOT IT FIXED TO THE TUNE OF ALMOST $1,000. RECENTLY (LATE OCT-CURRENT) MY WIFE WENT OUT TO START IT LAST WEEK AND IT WOULDN'T START. JUST CRANKED AND CRANKED, THEN AFTER SEVERAL TRIES, IT STARTED UP LIKE NOTHING WAS WRONG. TOOK IT TO OUR MECHANIC AND THEY SAID IT WAS SOMETHING ELECTRONIC TOLD US THEY COULDN'T REPLICATE THE PROBLEM, WHICH I BASICALLY TOLD THEM THAT THEY WERE CRAZY BECAUSE IT HAS DONE IT EVERY MORNING FOR THE LAST WEEK. FINALLY NARROWED IT DOWN TO THE TIPM, WHICH BY THE WAY IS ON BACK ORDER FOR GOD KNOWS HOW LONG, AND NOT ONLY DO WE HAVE TO PAY FOR IT, . SO... NOW WHAT? I HAVE NO VEHICLE AND HAVE NO IDEA HOW LONG IT WILL BE. CHRYSLER IS DOING NOTHING TO HELP EVEN THOUGH THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE- THE HAVE RECALLED THE DURANGOS AND CHEROKEES FOR THE SAME PROBLEM BUT FAILED TO DO ANYTHING WITH THE GRAND CARAVANS AND TOWN AND COUNTRY... WE BOUGHT A $25,000 VEHICLE SO WE DIDN'T HAVE ISSUES LIKE THIS... I'VE ALWAYS BEEN A CHRYSLER PERSON MYSELF BUT AM HAVING SECOND THOUGHTS ABOUT OUR NEXT VEHICLE.

Mileage: 79,817

TIPM SYSTEM FAULTY! FUEL RELAY SWITCH IS BAD AND SHOULD BE INCLUDED IN THE RECENT RECALL. VEHICLE WON'T START AND STALLS INTERMITTENTLY. HAD TO TAKE TO DEALERSHIP AND THE DIAGNOSTIC CONFIRMED. SEE PHOTO. CALLED CHRYSLER AND THEY REFUSED TO REPLACE THE PART WHICH COSTS WITH LABOR 1100.00. THIS IS THE SAME ISSUE THAT THEY JUST RECALLED AND THEY NEED TO PROVIDE US WITH SOME ASSISTANCE, I DRIVE MY FAMILY IN THIS VEHICLE!!

Mileage: 70,000

THE TIPM RECALL FOR JEEP AND DURANGO SHOULD BE EXTENDED TO ANY VEHICLE WITH THAT SPECIFIC PART, INCLUDING MY VEHICLE, THE 2011 CHRYSLER TOWN AND COUNTRY. MY TIPM IS THE SAME PART THAT WAS RECALLED IN OTHER VEHICLES, IT SHOULD BE FOCUS OF THE RECALL, NOT THE HOST VEHICLES WITH THE MOST COMPLAINTS. MY VEHICLE EXHIBITED THE EXACT SYMPTOMS AS THOSE DESCRIBED IN COMPLAINTS THAT TRIGGERED THE RECALL OF THE TIPMS. MY TOWN AND COUNTRY WOULD NOT START WHETHER COLD OR HOT, HOME OR IN A STRANGE PARKING LOT, IF IT WAS PARKED OR STALLED WHILE DRIVING. IT GOT TO THE POINT WHEN MY WIFE WAS STRANDED AWAY FROM HOME. MY LOCAL MECHANIC, NARROWED IT DOWN TO THE TIPM, HOWEVER WAS NOT EQUIPPED TO REPLACE AND PROGRAM THE NEW PART. THE DEALERSHIP THAT I TOOK IT TO DISMISSED THE PROBLEM AND INSISTED IT WAS THE FUEL PUMP. IT WAS NOT THE FUEL PUMP AND AFTER HAVING MY OWN MECHANIC REPLACE THE FUEL PUMP, THE TIPM DEFECT CONTINUED FROM THE MOMENT OF THE FUEL PUMP REPAIR. I WAS ABLE TO MAIL THE TIPM ITSELF TO A GAUGE REPAIR SPECIALIST WHO INSTALLED A NEW FUEL PUMP RELAY DIRECTLY TO THE CIRCUIT BOARD FOR $100.00. THE VEHICLE STARTED WITHOUT SYMPTOMS AS SOON AS THE REPAIRED TIPM WAS INSTALLED. A CHRYSLER SERVICE MEMBER LET ME KNOW THAT THE SYMPTOM SOUNDED LIKE THE FUEL PUMP RELAY WHICH IS SOLDERED TO THE BOARD, THE ONLY CHRYSLER EMPLOYEE REMOTELY INTERESTED IN HELPING ME. MADE SCENTS TO ME SO I WENT WITH AN OUTSIDE SOLUTION. THE GAUGE REPAIR SPECIALIST HAD REPAIRED HUNDREDS OF THIS SAME TIPMS BEFORE THEY WERE RECALLED. I WOULD EXPECT THE SAME RECALL FOR ALL TIPMS REGARDLESS OF THE VEHICLE IN WHICH THEY WERE INSTALLED. THE FACT THAT THE PART IN MY VEHICLE WAS BACKORDERED DO TO THE RECALL SUBSTANTIATES THE IDEA THAT IT SHOULD BE INCLUDED IN THE RECALL. WAITING FOR CORRECT DIAGNOSES AND BACKORDERED PARTS WOULD MEAN ANOTHER TWO MONTHS WAITING. PHOTO: BURNT CONTACTS UNDER THE FUEL PUMP RELAY.

Mileage: 101,000

CAR WOULD NOT START. ONCE THE CAR STARTED IT WOULD DIE WHILE DRIVING WITH NO WARNING. DEALER HAD TO REPLACE THE TIPM TO FIX PROBLEM.

Mileage: 49,000

CAR CRANKS BUT WILL NOT START. MY TIPM IS FAULTY IN MY 2011- CHRYSLER TOWN & COUNTRY @53896 MILES CAUSING OUR VEHICLE NOT TO RUN. WE WERE LUCKY THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. CHRYSLER CHARGED $395 IN LABOR AND $22 FOR THE PART PLUS TAX. AS YOU ARE PROBABLY ALREADY AWARE, THIS FIX WAS NOT PERMANENT; YET THE DEALERSHIP SAYS "ALL 'WORK IS COMPLETED". NO YOU DID NOT FIX TIPM; JUST "INSTALLED EXTERNAL FUEL PUMP RELAY". WE WOULD LIKE OUR VEHICLE RESTORED TO ITS ORIGINAL CONDITION.

Mileage: 53,896

CAR WILL TURN OVER BUT NOT START. HAD IT TOWED TO A DEALER WHILE AWAY FROM HOME ON A FAMILY ROAD TRIP. AFTER SEVERAL HOURS OF WAITING THE DEALER SAID THE PROBLEM WAS A FAULT WITH THE TIPM AND THAT IT WOULD NEED TO BE REPLACED AT A COST OF OVER $1100 DOLLARS. I HAVE NO OTHER ALTERNATIVE, BUT WHAT AN EXPENSIVE REPAIR.

Mileage: 64,500

BATTERY FAILURE LAST MONTH FOLLOWED BY A TIPM FAILURE THIS MONTH. BATTERY COST ME $220 TO REPLACE. I FOUND OUT IT COULD HAVE BEEN CAUSED BY THE TIPM FAILURE. 8/12/15 COULD NOT START CAR. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THE TIPM WAS NOT SENDING A SIGNAL TO THE FUEL PUMP AND HAD TO BE REPLACED. IT WAS NOT COVERED AND IT COST ME $1050.05 TO REPLACE. THIS SEEMS TO BE A MAJOR ISSUE WITH CHRYSLER VEHICLES.

Mileage: 69,331

TIPM FAILURE FIRST STARTED PRESENTING AS DIFFICULTY STARTING APPROXIMATELY ONE MONTH AGO, THEN WENT AWAY FOR A BIT. TODAY THE CAR FAILS TO START AT ALL. TOLD THAT IT WAS TIPM AND THAT THE COST IS $$$ JUST FOR THE PART..

Mileage: 40,400

ENGINE WOULD NOT TURN ON, VEHICLE SEEM TO NOT GET FUEL OR IT WOULD START THEN STALL. HAD THE FUEL PUMP REPLACED AND PLUGS REPLACED BUT THE PROBLEM REMAINS. *TR

Mileage: 113,000

TIPM FAILURE WHICH LEFT CAR INOPERABLE. *TR

Mileage: 55,000

VEHICLE WILL NOT START. *TR

Mileage: 50,001

I HAVE HAD THE VAN FOR THREE AND A HALF YEARS. FIRST, WHEN I GOT VAN, I TOOK IT BACK IN FOR REAR HATCH OPENING ON ITS OWN. IT WOULD JUST OPEN. WE COULD BE AT WALMART OR IN THE GARAGE, AND IT WOULD BE OPEN. WE HAD ISSUES WITH KEYS. CAR WOULD START BEEPING AND SAY KEY NOT DETECTED. IF YOU OPENED A DOOR, BUT DIDN'T TURN CAR OFF, CAR WOULD SAY KEY NOT DETECTED. WE HAVE TO TURN CAR OFF AND RESTART. MY HUSBANDS KEY SET GAS NEVER WORKED. THEN LAST YEAR, I HAD TO HAVE THE ENTIRE CONSOLE REPLACED BECAUSE RADIO AND SATELLITE AND NAVIGATION WOULD JUST SHUT DOWN. NOW, IT JUST DIED SUNDAY. HAD TO JUMP VAN. TOOK TO FIRESTONE, AND THEY DIDN'T KNOW WHAT WAS GOING ON. NEEDLESS TO SAY, I'M BEING TOLD BY THE DEALERSHIP THAT IT'S THE TPIM CAUSING THE FUEL PUMP TO NOT SHUT OFF. IT'S BEEN THERE SINCE MONDAY. IN FACT, WE TOOK IT HOME MONDAY AFTER PAYING FOR DEALERSHIP TO RECONFIGURE THE ELECTRICAL. CAR HAD TO GO BACK TUESDAY. RECEIVED A CALL TODAY THAT IT WAS THE TPIM CAUSING FUEL PUMP TO NOT SHUT DOWN. EXPENSIVE REPAIR. *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. ALSO, THE WINDOWS ROLLED DOWN INDEPENDENTLY AND THE FUEL PUMP CONTINUED TO RUN WHILE THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

THE VEHICLE WOULD NOT START FOR LACK OF FUEL REACHING THE ENGINE. THE PROBLEM WAS THE FAILURE OF THE INTERNAL TOTALLY INTEGRATED POWER MODULE CAUSING THE FUEL PUMP RELAY TO SHUT OFF. I HAD SEVERAL CONVERSATIONS WITH CHRYSLER AND DURING CONVERSATIONS LEARNED THERE WAS A SHORTAGE OF THE PARTS WHICH INDICATES THIS IS A FREQUENTLY OCCURRING SYSTEMIC FAILURE AS WELL AS A SAFETY ISSUE. CHRYSLER IS CURRENTLY EXPERIENCING MASSIVE RECALLS FOR FUEL PUMP ISSUES. HOWEVER, THE TIPM MODULE FAILURE IS NOT PRESENTLY INCLUDED IN A RECALL. I WOULD LIKE TO RESPECTFULLY REQUEST THAT THE NHTSA INVESTIGATE THIS POTENTIAL SAFETY HAZARD. THE CASE NUMBER I HAVE ESTABLISHED WITH CHRYSLER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 61,240

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

Mileage: 21,000