2011 CHRYSLER TOWN AND COUNTRY Service Brakes Problems

Vehicle is a 2011 Chrysler Town Country Touring L and has 68,000 miles on it. It is well maintained with no issues prior to compliant incident. While normal driving of vehicle emergency dash light system activated numerous safety warning lights i.e.: ABS, ESC, Engine light. My wife was travelling on a highway at 68 mph. Loss of drivability noted at the time included; loss of speedometer, abnormal shifting of transmission, loss of ABS and traction Control, Cruise Control and seat belt notification. The following day, I took the vehicle to repair dealership where I was notified that there was numerous codes showing up on scanner. PCM Codes included; c2200 Internal fault of ABS Module, U1110, U1120, P0501. Advised that I would lose numerous other systems not noted due to codes these included; electric rear doors inoperable while vehicle started, seat belt alarm system, rear parking system notification. Dealership advises that Chrysler company has put the sale of ABS modules part # 68089474AA on hold for over the last year, due to an Engineering review, and that no modules are available for sale. It was recommend that I "get rid of the vehicle". In doing internet searches this is a long running problem with numerous vehicles using this same ABS Module system. Due to the numerous safety systems this affects, the vehicles are unsafe without a recall to correct this manufacturer defective ABS Brake Module. I have had to setup an auxiliary GPS module to calculate speed and severely limit driving this vehicle during inclement weather. As of now normal braking remains unaffected but there. Public is at the mercy of the manufacturer as ABS modules are not for sale and have a retail value of over $1300.00 + install and dealer reprogramming. This is a severe safety issue and aligns with other current recalls of similar models with the same condition. You may contact me at anytime to discuss. I am a recently retire Chief of Police and a certified Accident Homicide Investigator.

The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and models.

The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified, but a case was not opened; the contact stated that he informed the manufacturer of intermittent brake failure as he had experienced similar events on undisclosed dates. The failure mileage was 52,000.

Mileage: 52,000

THE BRAKES RR WILL LOCK WHILE DRIVING IN THE HWY

Mileage: 111,057

ON NOVEMBER 14, 2019 I WAS TRAVELING WITH MY 18 YEAR OLD SON TO DETROIT METRO AIRPORT. WE WERE ENTERING THE ENTRANCE RAMP OF I-94 & US 23. WE WERE TRAVELING AT 65MPH. AS I WAS MERGING ONTO I94 TRAFFIC, MY 2011 TOWN & COUNTRY LOST ALL POWER. THE CAR COMPLETELY SHUT DOWN. I WAS UNABLE TO STEER THE CAR, BRAKE THE CAR. I WAS FORTUNATELY NOT INVOLVED IN AN ACCIDENT. I AM NOTING THAT THE ONLY KEY(FOB) ON THE KEY RING WAS THE KEY FOB IT SELF. PRIOR TO THIS INCIDENT (PAST 8 YEARS WE'VE OWNED THIS VEHICLE) WE HAVE NEVER ENCOUNTERED SUCH AN INCIDENT. THE VAN DID REQUIRE A TOW AND WE ARE CURRENTLY WAITING ON THE PROBLEM THAT CAUSED THIS INCIDENT FROM THE CHRYSLER DEALERSHIP IN SALINE, MI (LAFONTAINE CHRYSLER DODGE JEEP RAM SALINE) PHONE # 1-866-593-6805. THE REASON I'M FILING THIS COMPLAINT IS DUE TO NOTICING SEVERAL THOUSAND SIMILAR INCIDENTS FROM VARIOUS CHAT FORUMS. THE KEY FOB SEEMS TO BE A POINT OF INTEREST AS TO WHY THE VEHICLE ALL OF A SUDDEN LOSES POWER AND SHUTS DOWN IN THE ACT OF DRIVING. PLEASE DO NOT HESITATE TO CALL OR EMAIL ME FOR FURTHER INFORMATION OR QUESTIONS REGARDING THIS COMPLAINT. PHONE: ([XXX], EMAIL. [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 225,500

TRAVELING ON 2 LANE ROAD ACROSS A BRIDGE AT 35 MPH WHEN ALL DASH LIGHTS CAME ON THEN ALL OFF AND ENGINE DIED WHICH CAUSED POWER STEERING LOSS AND POWER BRAKE LOSS, NO POWER AT ALL IN VEHICLE STRANDED ON SIDE OF ROAD. THIS COULD HAVE CAUSED A BAD ACCIDENT HAD THERE BEEN MORE TRAFFIC. THIS WAS CAUSED BY THE PCM (ENGINE COMPUTER) FAILING. I SEE THAT THIS IS A FREQUENT OCCURENCE WITH THIS VEHICLE.

Mileage: 90,000

WITH ONLY 74,000 MILES ON MY VEHICLE, I HAVE HAD TO REPLACE BRAKES AND CALIPERS SEVERAL TIMES. I PURCHASED VEHICLE 12/2013 WITH 19,537 MILES ON IT. IN 8/2015 HAD TO REPLACE FRONT AND REAR PADS AND ROTORS. WITH 41,097 MILES ON IT. 12/16 REPLACED BOTH REAR BEARINGS. WITH 56,102 MILES ON IT. 4/17 REPLACED RIGHT REAR PADS/ROTORS/CALIPER. WITH 59,384 MILES ON IT. 6/17 REPLACED FRONT PADS/ROTORS. WITH 61,044 MILES ON IT. 2/18 REPLACED REAR PADS/ROTORS/CALIPER. WITH 67,836 MILES ON IT. I DO NOT USE YOUR DEALERS FOR SERVICE BECAUSE I'VE HAD NO SATISFACTION FROM THEM IN THE PAST. I DO USE A REPUTABLE LOCAL REPAIR SHOP. I HAVE THE FIDELITY GOLD PLUS INSURANCE AND THE COMPENSATE ME FOR SOME OF THE ISSUES BUT NOT MUCH. THIS POLICY EXPIRES 4/18. TO DATE MY VEHICLE HAS 67,850 MILES ON IT.

Mileage: 41,000

MY WIFE AND I WERE DRIVING THE VEHICLE WHEN ALL OF A SUDDEN IT JUST COMPLETELY DIED. WE HAD NO BRAKES NO STEERING NO POWER ANYWHERE. THANK GOD WE WERE ONLY GOING 40 MILES AN HOUR AND WERE ABLE TO CRUISE TO A STOP. APPARENTLY THIS ALSO HAPPENED TO MY WIFE EARLIER IN THE DAY. WE HAVE ONLY HAD THE CAR FOR ABOUT A WEEK. BUT AFTER DOING SOME RESEARCH APPARENTLY WERE NOT THE ONLY ONES HAVING A PROBLEM WITH THIS VEHICLE DOING THIS. THIS NEEDS TO BE FIXED BEFORE SOMEONE EITHER GETS HURT OR KILLED. WE ARE TAKING IT TO A CHEVY DEALERSHIP TOMORROW TO GET IT LOOKED AT. IF I'M RIGHT THOUGH ITS SOME TYPE OF MODULE THAT CHRYSLER IS VERY AWARE OF THAT'S FAULTY.

Mileage: 107,653

TIPM, I HAVE HAD TONS OF PROBLEMS WITH MY VAN SINCE I PURCHASED. THERE IS NO TELLING HOW MUCH I HAVE SPENT OF THE YEARS ON REPAIRS. COME TO FIND OUT MOST OF MY REPAIRS WERE NOT NECESSARY. THEY ALL CAME FROM THE FAULTY TIPM. I CAN'T BELIEVE THIS HAS NOT BEEN RECALLED. THE ISSUE IT CAUSES IS UNBELIEVABLE. THE STRESS AND INCONVENIENCE THIS HAS CAUSED ME AND MY FAMILY IS MORE THAN I COULD EVER IMAGINE. I'M OUT THOUSANDS OF DOLLARS ON REPAIR BILLS AND NOW I FIND OUT THAT IT WILL BE ANOTHER $1,300 TO FIX THIS. I HAVE BEEN HAVING ISSUES FOR YEARS!!! WHEN I WOULD TAKE IT IN THEY WOULD TREAT THE SYMPTOMS NOT THE PROBLEM WHICH I'M JUST FINDING OUT IS THE TIPM. IF THIS WOULD HAVE BEEN PROPERLY DIAGNOSED WHILE UNDER WARRANTY THAN NO BIG DEAL, BUT OF COURSE IT WAS NOT. I HAVE BEEN DRIVING AND ALL OF A SUDDEN BY BRAKES DON'T WORK, I TURN ON THE VAN START TO DRIVE AND IT WON'T SHIFT I HAVE TO PULL OVER AND TURN OFF THE VAN THEN RESTART IT. SOMETIMES IT WONT START JUST SITS THERE LIKE IT WANTS TO START. THE FUEL PUMP IS NOW CONSTANTLY RUNNING. I'M SURE THAT'S NOT SAFE AT ALL. THE ENGINE HOURS ARE TWICE WHAT THE MILEAGE SAYS IT SHOULD BE. HUM GUESS THAT'S CAUSE MY ENGINE IS RUNNING ALL THE TIME. THAT WOULD BE BECAUSE THE TIPM IS FLAWED.

I SMELLED SOMETHING BURNING ON THE DRIVER'S SIDE OF THE VEHICLE. AFTER DRIVING A SHORT DISTANCE (15 MINUTES) I FOUND THE TIRE WAS VERY HOT. THE CAR HAD PREVIOUSLY BEEN INSPECTED 3 WEEKS PRIOR, HAD BRAKE PADS REPLACED, AND INSPECTION DETECTED NO ISSUES. HAD CAR TAKEN TO MECHANIC AND FOUND A BRAKE HOSE FAILED RESULTING IN CALIPER NOT RELEASING. BRAKE HOSE AND BRAKE PAD NEEDED REPLACED. THIS IS UNUSUAL FOR A CAR WITH ONLY 67000 MILES.

Mileage: 67,000

WHEN BRAKING THE STEERING WHEEL AND CAR SHAKE.... HAVE HAD BRAKES CHECKED REPLACED POWER STEERING FLUID AND IT'S STILL HAPPENING ALSO HAS THE SAME PROBLEM IN REVERSE

Mileage: 43,000

I HAVE A 2011 CHRYSLER TOWN AND COUNTRY. AS OF TODAY I HAVE HAD THE VEHICLE UNDER 3 YEARS AND HAVE HAD TO REPLACE THE ALTERNATOR 3 TIMES, 3 NEW BATTERIES, THE MASTER CYLINDER AND BREAK BOOSTER WAS REPLACED, MULTIPLE SENSORS, MY ABS AND TRACTION CONTROL NEVER FUNCTIONS CORRECTLY. THIS IS ALL BECAUSE OF THE TIPM THAT IS MALFUNCTIONING AND YOU CANT GET ONE OF THESE BECAUSE THEY ARE BACK ORDERED. AND WHEN YOU CALL THE DEALER SHIP OR CHRYSLER THEY TELL YOU THERE IS NOTHING THEY CAN DO.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL PULSATION IN THE STEERING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE EMITTING FROM THE FRONT AND REAR BRAKING SYSTEM. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES WERE SERVICED FIVE TO SIX TIMES; HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED FROM A TRAFFIC LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

BOUGHT 2011 TOWN AND COUNTRY NEW IN SEPT 2011. 3 MONTHS AFTER PURCHASE, CAR WAS SHUDDERING BADLY WHEN BRAKES WERE APPLIED. TOOK IT IN, WAS TOLD THEY COULD NOT DUPLICATE, AND WOULD NOT REPAIR. TRIED A SECOND TIME, SAME RESULT. TOOK TO A SMALL REPAIR SHOP WHO EASILY IDENTIFIED THE PROBLEM, PRODUCED A QUOTE FOR WORK AND TOLD ME TO TAKE IT BACK TO THE DEALER SO THEY WOULD REPAIR. TOOK IT AND DEALER FOUND THAT ALL FOUR ROTORS WERE WARPED AND NEEDED REPLACED. SAME PROBLEM 6 MONTHS AFTER THAT, SAME REPAIR. THE NEXT YEAR SAW THE BRAKES FAIL AFTER A LOUD SOUND FROM REAR OF CAR AND THE FLUID DUMPING FROM THE LINE. NO VISIBLE OBJECT WAS HIT. SAME THING HAPPENED LAST WEEK. CURRENTLY THE VAN IS IN THE SHOP FOR THE 7TH TIME IN THE LAST FOUR YEARS FOR BRAKES. ADDITIONALLY, HAD TO HAVE THE ALTERNATOR REPLACED IN THE LAST 6 MONTHS. THE AMOUNT OF REPAIRS REQUIRED FOR A VEHICLE THIS NEW AND EXPENSIVE IS INSANE. I HAVE PAID OUT OF POCKET FOR MOST OF THESE ISSUES AND EVEN HAD TO PAY FOR DIAGNOSITIC FEES WERE THE PROBLEM COULD NOT BE REPRODUCED, ONLY TO REQUIRE A REPAIR SHORTLY THEREAFTER I ALSO HAD TO PAY FOR. ASKED DEALER TODAY FOR A FULL DETAILED LOG OF ALL REPAIRS DONE, COULD NOT PRODUCE A FULL REPAIR REPORT, ONLY THE LAST 4 YEARS WORTH. WITH FIVE YEARS OF OWNERSHIP CAR HAS 60,000 MILES. WILL NEVER EVER BUY AGAIN.

DASH BOARD WARNING BRAKE LIGHTS COME ON INTERMITTENTLY, AND THE DEALERSHIP SAYS THEY CAN DO NOTHING ABOUT IT, AND WE SHOULD GO AHEAD DRIVE IT WITH THE WARNING LIGHT ON. WE CAN'T GET IT TO THE DEALER WHILE IT IS ON BECAUSE THE LIGHT WON'T STAY ON LONG ENOUGH FOR US TO GET IT TO THEM WHILE THE LIGHT IS ON. WE HAD TO THE SHOP AND THEY CAN'T FIND ANY PROBLEM. SO WE HAVE BEEN TOLD TO DRIVE THE VEHICLE EVEN THOUGH THE BRAKE WARNING LIGHT IS ON. HOW DO WE KNOW WHEN THERE IS ACTUALLY A PROBLEM???? IT MAY STAY ON FOR 10 SECONDS OR 90 SECONDS, AND IN A FEW MINUTES IT COMES ON AGAIN. IT MAY COME ON EVERY 5 MILES, OR A HUNDRED MILES. WE HAVE LITTLE CONFIDENCE IN IT THE DASH BRAKE WARNING LIGHT. THAT IS NO WAY TO DRIVE A CAR!!! THIS HAS BEEN GOING ON FOR SEVERAL MONTHS.

Mileage: 75,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN COUNTRY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SHOOK AND MADE A HUMMING NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE BLIND SPOT SENSOR MALFUNCTIONED AND CREATED A CONSTANT BEEPING NOISE. FURTHERMORE, THE WINDOWS OPENED AND CLOSED BY THEMSELVES. THE VEHICLE STARTED AND LOCKED FROM THE INSIDE ON ITS OWN MANY TIMES. LASTLY, THE BRAKE PADS MELTED AND WERE REPLACED MORE THAN ONCE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

VAN IS DRIVEN BY TWO SENIORS WHO DO NOT ABUSE BRAKES. AT 27000 MILES, ROTORS REQUIRED TURNING DUE TO WARPAGE. AT 49000 MILES, PROBLEM HAS RECURRED AND ROTORS WILL AGAIN REQUIRE SERVICE OR REPLACEMENT.

Mileage: 49,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A LOUD ABNORMAL NOISE AND SMOKE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

I WAS DRIVING SOUTHBOUND ON I-95, ON THE RIGHT LANE. I PASSED THE ENTRANCE AFTER CONNER STREET, AND AS I CONTINUED TO DRIVE, THERE WAS A HUGE POTHOLE WHICH WAS UNAVOIDABLE. AS A RESULT OF POTHOLE, MY RIMS CRACKED AND WHEELS LUMPED UP ON THE SIDES. I HAD TO REPLACE THE RIMS AND WHEELS ON MY VEHICLE. *TR

Mileage: 23,800

PULSATING BRAKES DUE TO WARPED ROTORS. DEALER REPLACED FRONT PADS AND ROTORS TWICE, ALSO REPLACED REAR ROTORS. VEHICLE NOW HAS 55,374 MILES AND I JUST HAD FOURTH SET OF FRONT PADS AND ROTORS INSTALLED. REAR BRAKES ARE ON THIRD SET OF PADS. *TR

Mileage: 12,648

THE PRIMARY ISSUE OCCURS WHENEVER THE BRAKE PEDAL IS DEPRESSED, EMERGENCY SITUATION OR JUST REDUCING SPEED, FROM AROUND 70 MPH TO A SLOWER SPEED AROUND 55 MPH. DURING THIS PHASE OF SPEED REDUCTION THE VEHICLE EXHIBITS AN ALMOST UNCONTROLLABLE INSTABILITY WHERE THE FRONT END AND THE STEERING WHEEL MUST BE HELD WITH TWO HANDS IN ORDER TO CONTROL THE VEHICLES DIRECTION. THIS DEFENSIVE ACT IS VERY TIRING. PRIOR TO PRESSING THE BRAKE THERE IS NO INDICATION OF TIRE PROBLEMS OF ANY KIND. SPEED CAN BE INCREASED AFTER RELEASING THE BRAKE AND NO PROBLEM IS DETECTED UNTIL THE BRAKES ARE ACTIVATED AGAIN. THIS IS A SERIOUS SAFETY ISSUE. THE REQUIRED REPAIR IS TO REPLACE THE ROTORS. THE REPAIR STATION STATED THAT THIS IS BOTH A COMMON AND A SERIOUS ISSUE WITH CHRYSLER BECAUSE THE ROTORS ARE MANUFACTURED TO THIN AND THOSE THIN ROTORS WARP AFTER ABOUT 30000 MILES. ALSO IT WAS STATED THAT THIS IS A KNOWN PROBLEM AT CHRYSLER BUT THERE IS NO RECALL TO CORRECT IT. CHRYSLER STATES THAT IF THIS PROBLEM OCCURS WITHIN THE WARRANTY PERIOD (36 MOS/36000 MILES) THAT THE ROTORS MAY BE REPLACED AT NO CHARGE. THE SUBJECT VEHICLE HAS 30800 MILES BUT IS OUTSIDE THE 36 MONTH PERIOD. REGARDLESS OF THE WARRANTY PERIOD THIS SHOULD BE CLASSIFIED AS A MANUFACTURING/DESIGN PROBLEM AND CHRYSLER IS ALLOWING THE CUSTOMER TO TEST THE QUALITY OF THE PRODUCT AND ALLOWING THE CUSTOMER TO ASSUME THE RISK OF VEHICLE FAILURE. CHRYSLER SHOULD BE REQUIRED TO ISSUE A SAFETY RECALL OF ALL AFFECTED VEHICLES. *TR

Mileage: 30,800

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH ATTEMPTING TO ENGAGED THE BRAKES, THE BRAKES MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

VAN SHAKES AND MAKES GRINDING NOISES WHEN BRAKES ARE PRESSED. BROUGHT IT TO DEALER TOLD ME THAT FRONT BRAKES AND BACK BRAKES AND ROTORS NEED REPLACEMENT FOR $765.00. THE CAR HAS 27000 MILES ON IT THE BRAKES AND ROTORS SHOULD NOT HAVE GONE THIS QUICKLY. THIS CAR IS LESS THAN 3 YEARS OLD. IT WAS BRAND NEW WHEN I GOT IT. CHRYSLER NEEDS TO STEP UP AND BE RESPONSIBLE FOR ALL THESE BRAKE PROBLEMS. *JS

Mileage: 27,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR BRAKES STICKING. THE REAR BRAKES AND CALIPERS WERE REPLACED. IN ADDITION, THERE WAS A LEAK IN THE REAR AIR CONDITIONER EVAPORATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

EXITING FREEWAY RAMP, MADE A SHARP RIGHT TURN, ALERTED BY VEHICLE PASSING BY THAT MY REAR BRAKES WERE VISIBLY ON FIRE. PULLED OVER EXITED THE VEHICLE WHERE REAR BRAKES WHERE STILL SMOKING. CAR TOWED TO SERVICE STATION WHERE THE VEHICLE WAS DEEMED NON-DRIVABLE DUE TO THE COMPLETE SEARING OF THE REAR BRAKE PADS, CALIPERS, ROTORS, AND REAR TIRES. THIS WAS AN EXTREMELY FRIGHTENING EXPERIENCE AS I THOUGHT THAT THE TOWN AND COUNTRY WAS LABELED AS ONE OF THE SAFEST MINI VANS. *TR

Mileage: 46,000

BRAKE PADS REPLACED AT 44,000 MILES. AT 46,000 MILES THE BRAKES STARTED VIBRATING THE ENTIRE CAR (LIKE ABS PULSATING X10) REGARDLESS OF SPEED. DEALER FOUND LOCKED CALIPER PINS WHICH HAD WARPED THE ROTORS ON THE LEFT SIDE. THIS IS A COMMON PROBLEM. SO COMMON THAT CHRYSLER DECIDED TO POST A BULLETIN, INSTEAD OF A RECALL BECAUSE THEY HAVEN'T PUT ENOUGH THOUGHT INTO THE ISSUE TO FIND AN EFFECTIVE FIX. MEANWHILE, MY FAMILY'S SAFETY IS IN JEOPARDY. *TR

Mileage: 46,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER" SIDE BRAKE WAS MAKING A LOUD ABNORMAL SOUND. THE CONTACT STATED THAT HE REPLACED THE CALIPERS ON THE SAME WHEEL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 8/19/14*CN UPDATED 08/23/2017*CT

Mileage: 32,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS BRAKE SENSOR ILLUMINATED INTERMITTENTLY. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FRONT BRAKES, THE REAR BRAKES, THE ROTORS AND THE BRAKE PADS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,460.

Mileage: 16,460

AFTER ABOUT 4 MONTHS OF PURCHASING THE VEHICLE, I HAD ISSUES WITH THE BRAKES, SYSTEM HAD BEING REPLACED ALREADY 4 TIMES (IN LESS THAN 2 YEARS), I HAD PAY OUT OF POCKET FOR THE WORK, STILL HAVING ISSUES. THERE IS A NOISY FROM THE ENGINE EVERY TIME YOU CHANGE EITHER FROM PARKING TO DRIVE OR DRIVE TO REVERSE. HAD IT CHECKED ALREADY 3 TIMES. MY POWER WINDOW AND LOCK CONTROL IS ALWAYS HAVING ISSUES AND GET'S PRETTY WARM. SUMMARIZING MY EXPERIENCE WITH THIS VEHICLE IT HAD BEING A COMPLETE NIGHTMARE, I DON'T FEEL SAFE DRIVING THE VEHICLE AND HAD SPEND MORE MONEY OUT OF POCKET THAN MY PREVIOUS MINI-VANS. ANOTHER ISSUE IS THAT SOMETIMES THE SIDE DOORS OPEN BY THEMSELVES, WITHOUT US EVEN TOUCHING THE CONTROLS, OR THEY OPEN HALF WAY AND WE MUST PLACE IN PARK THE VAN, TURN IT OFF AND START IT AGAIN IN ORDER TO CLOSE THE SIDE DOORS. *TR

ON 8/3/13 (OR WITHIN A DAY OR TWO OF THAT DATE), I TOOK THE CAR TO THE DEALERSHIP. THE CAR HAD LESS THAN 36,000 MILES ON IT. IT NEEDED THE REAR BRAKES REPLACED, AND THERE WAS UNEVEN WEAR BETWEEN THE R & L BRAKES. DEALERSHIP REPLACED BRAKES AND CALIPERS ON BOTH REAR WHEELS. HAVE FELT SOME PULSING WHEN BREAKING, HAVE BEEN GETTING A HORRID BURNING SMELL WHEN DRIVING, CAN FEEL EXTREME HEAT FROM LR WHEEL AFTER DRIVING. TOOK TO DEALER. 4/28/14 REAR BRAKES AGAIN HAVE UNEVEN WEAR (L 6MM; R 8MM) LR OUTBOARD BRAKE PAD BACKING CLIP DISLODGED AND CONTACTING ROTOR. LIP IS DAMAGED. REMOVED LR CALIPER AND FOUND PADS FROZEN IN CALIPER BRACKET. APPROXIMATELY 8 MONTHS SINCE BOTH WERE REPLACED BY DEALERSHIP; AND APX. 12,000 MILES PUT ON THE CAR. ROTORS WERE DAMAGED AS WELL AND HAD TO BE REPLACED. HAD TO PUT NEW ADAPTER BRACKETS ON THE VAN, BECAUSE THE OEM ONES WERE CAUSING BRAKES TO SEIZE UP - PER DEALERSHIP. DEALERSHIP ALL FOR FIXING PROBLEM, AND SO IS CHRYSLER, AS LONG AS YOU ARE WILLING TO PAY FOR THE REPAIRS FOR THEIR DEFECTIVE AND DESIGN FLAWED BRAKES. *TR

Mileage: 47,700

WHILE BRAKING, THERE IS A LOT OF SHUDDERING AND CLICKING FROM THE REAR BRAKES. CONCLUSION IS THAT THIS IS A WARPED ROTOR. CHRYSLER DEALER SAYS IT IS NORMAL, BUT THE VAN HAS LESS THAN 50,000 MILES. WHILE RESEARCHING ONLINE, FOUND THAT THIS IS A COMMON COMPLAINT. SOME HAVE REPLACED ROTORS SEVERAL TIMES WITH LESS THAN 50,000 MILES. THESE SHOULD BE REPLACED WITH BETTER PARTS AT THE DEALER, FOR FREE; HOWEVER, THEY REFUSE TO HONOR THEIR CUSTOMERS. *JS

Mileage: 45,000

AT 23,430 MILES, BRAKE ROTORS (ALL 4) EXCESSIVELY OUT OF ROUND. VEHICLE SHUDDERED UPON BRAKING, ESPECIALLY AT HIGHWAY SPEEDS. ALL 4 ROTORS WERE RESURFACED AT CHRYSLER DEALER. AGAIN, AT 28,630 MILES, SAME VEHICLE, BRAKE PADS DOWN TO 15% AND HAD TO REPLACE ALL 4 BRAKE PADS AND MACHINE ALL 4 ROTORS AGAIN AT SAME CHRYSLER DEALER. VEHICLE SHUDDERED SLIGHTLY UPON BRAKING ONCE AGAIN, ESPECIALLY AT HIGHWAY SPEEDS. THESE INCIDENCES ARE ONLY 4,200 MILES AND 4 MONTHS APART, AND $1,000 OUT OF MY POCKET AND NOT COVERED BY WARRANTY, AS ARE SAID TO BE "NORMAL WEAR AND TEAR." REALLY? HMMM... *TR

Mileage: 23,430

HAVE HEARD UNEXPLAINED NOISES IN BACK/REAR BRAKE AREA OF CAR SINCE NEW. BROUGHT TO DEALER TWICE AND THEY COULD FIND NOTHING WRONG. NEXT TIME I BROUGHT TO BE SERVICED IT NEEDED ALL NEW BRAKES! THIS IS ABSURD. AT 20,000 MILES BRAKES SHOT! *TR

Mileage: 20,000

BEGAN TO EXPERIENCE A LOUD, FREQUENTLY OCCURRING SQUEAK AND SQUEALS ASSOCIATED WITH THE REAR BRAKES WHILE CAR WAS MOVING. WOULD APPEAR RANDOMLY AT ANYTIME OR ANY SPEED AND WOULD LAST FOR HOURS OR DAYS. HAVE HAD PROBLEM OVER ONE YEAR. A SLIGHT TOUCH OF THE BRAKE PEDAL WOULD CAUSE NOISE TO IMMEDIATELY CEASE. HAD DEALER REMOVE REAR WHEELS ON TWO DIFFERENT OCCASIONS OVER THE LAST YEAR AND THEY REPORTED NO PROBLEM OBSERVED. ISSUE NEVER WENT AWAY. IN FOR OIL CHANGE TODAY AND TOLD DEALER TO LOOK AT REAR WHEELS AND BRAKES AGAIN....... THEY TOLD ME REAR BRAKES WERE METAL TO METAL AND COMPLETELY WORN DOWN AND WANT $450.00 TO TURN ROTORS AND REPLACE BRAKE PADS. CAR HAS 23,500 MILES OF NORMAL DRIVING. TO ME, THIS IS QUITE OUT OF THE ORDINARY AND CLEARLY THERE IS A MANUFACTURING ERROR HERE. IT'S CRAZY TO EXPECT $450.00 EVERY 23 K MILES TO REPAIR REAR BRAKES ON A PRACTICALLY NEW CAR THAT I BOUGHT NEW AND HAVE OWNED FOR ONLY 2 YEARS ! HAVE SEEN A LITANY OF SIMILAR COMPLAINTS-----IS THERE ANY RECOURSE ? *TR

Mileage: 10,500

LIKE MANY OTHERS, MY CAR BEGAN TO SHUDDER WHEN THE BRAKES WERE APPLIED. THIS WENT ON FOR A FEW MONTHS & GOT WORSE. I SAW THE MANY OTHER COMPLAINTS ON THIS WEBSITE OF PREMATURE BRAKE WEAR, AND BROUGHT IT TO THE ATTENTION OF THE DEALER WHEN I BROUGHT MY VEHICLE IN. I KNEW THE FINDING WAS GOING TO BE WARPED ROTORS & THAT WAS INDEED THE CASE. YES, THEY GAVE ME THE EXTENDED WARRANTY TO REPLACE THE FRONT BRAKE ROTORS & PADS AND ONLY CHARGED THE $100 COPAY. THEY OFFERED TO REPLACE THE REAR ROTORS FOR $300 OR RESURFACE FOR $130. I WENT WITH THE RESURFACING. AS WITH THE OTHERS, I DON'T SEE WHY WARPING OF THE ROTORS PREMATURELY ISN'T A DEFECT AND A SAFETY HAZARD! *TR

Mileage: 28,593

AT THE TIME OF INCIDENT WAS DRIVING ON A FREEWAY WERE SOME VIBRATIONS WHEN I PRESSED THE BRAKES FROM 60-65 MPH. WHILE I EXIT AND TO CHECK OUT I FELT SOME PULSATION ON THE BRAKE PEDALS IN ABOUT 10-15 MPH. I BROUGHT THE MINIVAN AT THE DEALER AND THEY SAID FRONT ROTORS ARE WARPED AND BRAKE PADS ARE NOT USABLE. THEY REPLACED THE FRONT ROTORS AND THE PADS AS PART OF THEY EXTENDED WARRANTY. I THINK CHRYSLER KNEW THAT'S THERE'S ISSUE THAT'S WHY THEY EXTEND THE WARRANTY. THEY TESTED AND AFTER THAT THEY SAID THERE'S PULSATION AND FOUND OUT THAT MY REAR ROTORS WERE BAD AS WELL AND NEEDED MACHINING TO MY EXPENSE @$300 BECAUSE THE EXTENDED WARRANTY IS ONLY FOR FRONT BRAKES. AFTER ABOUT 4,000 MILES DURING THE REGULAR OIL THEY RECOMMENDED ME THAT ON NEXT VISIT I HAVE TO CHANGE MY REAR BRAKES AS WELL TO MY EXPENSE. I THINK THIS ISSUE HAS NOT BEEN FIXED. WE DRIVE AS NORMAL, WE DON'T DRAG BRAKES BUT WITHIN 15,000 MILES I THINK PREMATURE BRAKE WEAR ON BOTH SIDES IS NOT NORMAL. THIS IS A SAFETY CONCERN. I DO NOT TRUST THIS ISSUE THIS SHOULD BE A SAFETY CONCERN. CHRYSLER DO NOT GIVE ME A DEFINITE ANSWER, THEY JUST SAID IT'S NORMAL AND HOW WE DRIVE. ALSO TRANSMISSION HAVE HESITATIONS ON SOME UPHILL FREEWAYS AND SHUDDERS WHEN BACKING UP. *TR

Mileage: 10,500

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE HEAT CAPACITY WAS NOT SUFFICIENT FOR THE VEHICLE AND CAUSED THE BRAKE PADS TO OVERHEAT WHEN THE CONTACT WAS DRIVING DOWNHILL. AS A RESULT, THE TECHNICIAN RECOMMENDED REPLACING PART OF THE BRAKING SYSTEM WITH CERAMIC BRAKING PARTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,465 AND THE CURRENT MILEAGE WAS 35,000.

Mileage: 25,465

IN NOVEMBER OF 2012, WITH APPROXIMATELY 31000 MILES ON MY VAN, I HAD TO REPLACE FRONT AND BACK BRAKES AND ROTORS, JANUARY 2013, REPLACED BRAKES AND ROTORS AGAIN WITH APPROXIMATELY 33000 MILES, MAY OF 2013 REPLACED BRAKES AND ROTORS A THIRD TIME WITH APPROXIMATELY 35000 MILES ON VEHICLE, NOW WITH ALMOST 41000 MILES MY BRAKES AND ROTORS NEED REPLACING A FOURTH TIME. FOUR TIMES IN ABOUT 10000 MILES IS ABSURD, I HAVE REPLACED THE BRAKES AND ROTORS WITH THE CORRECT PADS AND ROTORS FROM AUTOZONE, SINCE I AM TRYING TO MAINTAIN MY VEHICLE ON A BUDGET, CALLED CHRYSLER TO FILE A COMPLAINT AND WAS TOLD UNLESS I GO TO A DEALER TO ADDRESS THE PROBLEM, THERE IS NOTHING THEY CAN OR WILL DO, I PAID 94000 DOLLARS FOR 3 2011 TOWN AND COUNTRY VANS, THE OTHER TWO VANS HAVE NOT GONE THROUGH BRAKES OR ROTORS LIKE THE ONE I DRIVE DAILY, THERE HAS BEEN NO RECALL, OR SERVICE BULLETIN ISSUED, I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THE BRAKING SYSTEMS IN THE REDESIGNED CHRYSLER AND DODGE VANS, TO ME AND ALL THE OTHER PEOPLE WHO ARE HAVING THIS ISSUE, IT I A SERIOUS ONE FOR US, WE HAVE ALL PAID GOOD MONEY FOR OUR VEHICLES, JUST TO HAVE THE VEHICLE NICKEL AND DIME US LIKE AN OLD USED CAR, CHRYSLER AND DODGE NEED TO ADDRESS THESE ISSUES, LIKE MYSELF, PEOPLE ARE ON BUDGETS, AND MOST CANT AFFORD TO KEEP REPLACING THE SAME PART OVER AND OVER AND OVER AGAIN, PLEASE DO SOMETHING, IT IS A SAFETY ISSUE, WHO KNOWS WHY THE BRAKES ARE GETTING USED UP SO QUICKLY, OR WHEN OR IF THEY WILL COMPLETELY FAIL AND CAUSE SERIOUS INJURIES OR FATALITIES. *TR

Mileage: 31,000

I HAD TO REPLACE THE FRONT ROTORS AND PADS ON A VEHICLE WITH ONLY 15000 MILES ON IT. I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE NEVER HAD A VEHICLE THAT HAD TO HAVE THIS KIND OF WORK DONE. AFTER BRINGING THE T&C IN BECAUSE OF FRONT END SHIMMY WHEN BREAKING, I WAS TOLD THE ROTORS WERE BAD/WARPED. 15000 MILES! I WAS ALSO TOLD THAT CHRYSLER HAS HAD PROBLEMS WITH BREAKS PREVIOUSLY AND A RECALL WAS PERFORMED BUT IT ENDED ON THE 2010 AND DID NOT COVER MY T&C; BUT THEY WOULD BE NICE AND JUST CHARGE ME $100.00, BECAUSE I HAD THE EXTENDED WARRANTY AND THAT WAS MY DEDUCTIBLE. THIS T&C IS STILL UNDER THE 3 YEAR 36 MILE WARRANTY BUT IT DOES NOT COVER ROTORS OR PADS. (HOW CONVENIENT) MY BIG CONCERN IS THAT THIS VEHICLE HAS MANY REPORTED BRAKING ISSUES, EVEN CHRYSLER ACKNOWLEDGES THIS. THEY DID HAVE A RECALL NOTICE BUT DOES NOT COVER 2011 T&C'S. WHEN WILL CHRYSLER STEP UP AND FIX THEIR BRAKES? *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES WERE NOT ENGAGING PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKES WOULD HAVE TO BE REPLACED. ADDITIONALLY, WHILE THE CONTACT WAS ACCELERATING, THE VEHICLE BECAME HESITANT. THE TECHNICIAN STATED THAT THE ENGINE HEAD WOULD HAVE TO BE REPLACED BECAUSE IT WAS INSTALLED INCORRECTLY WHEN MANUFACTURED. THE PART FOR REPLACEMENT WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TR

Mileage: 17,000

REAR BRAKE PADS WORE OUT PREMATURELY AT 27,201 MILES AND REQUIRED REPLACEMENT. FRONT BRAKE PADS ARE WORN VERY LITTLE (DEALER RATES BRAKE PAD WEAR FROM RED TO GREEN WITH GREEN THE BEST). FRONT BRAKES WERE RATED GREEN WHILE REAR PADS WERE RATED RED. I HAVE NEVER HAD REAR BRAKE PADS ON A NEW CAR REQUIRE REPLACEMENT WITH ONLY 27,000 MILES. I SUSPECT THERE IS SOMETHING DEFECTIVE WITH THE BRAKING SYSTEM OR A COMPONENT THEREOF. *TR

Mileage: 27,201

WE NOTICED WHEN COMING OFF OF THE FREEWAY A PULSATING/RUMBLING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK IT TO THE DEALER AND THEY TOLD US THE BRAKES WERE WORN AND NEEDED TO BE REPLACED SOMETIME SOON. OUR VAN NOW HAS 34,000 MI AND OUR REAR BRAKES ARE NOW METAL TO METAL. GOING TO NEED PADS AND ROTORS. NEVER HEARD OF BRAKES GOING OUT WITH THAT FEW MILES. DEALER SAYS THAT IS NORMAL. MY OTHER CAR HAS 240K ON THE ORIGINAL REAR BRAKES. WHAT'S WRONG CHRYSLER???? *TR

Mileage: 28,000

I TOOK MY VEHICLE IN FOR SERVICE BECAUSE THE BRAKE PEDAL WAS VIBRATING. THE DEALER STATED THE REAR BRAKES WERE WORN OUT. I THINK THIS IS VERY UNCOMMON SINCE THE VEHICLE ONLY HAS 18816 MILES. *TR

Mileage: 18,816

PREMATURE FAILURE OF BRAKES/ROTORS. WAS EXPLAINED TO ME AT THE DEALERSHIP THAT IT'S NORMAL FOR THIS TO HAPPEN...CALIPERS STICKING WEARING BRAKES. CAUSED BY MY DRIVING? REPAIR COST OVER $400. FROM WHAT I READ ONLINE, I GOT LUCKY WITH GETTING 32K OUT OF MY REAR BRAKES. A COWORKER WITH THE SAME YEAR TOWN & COUNTRY 28K HAD THE SAME PROBLEM. CHRYSLER HAS A SERIOUS BRAKE PROBLEM THAT NEEDS TO BE ADDRESSED. CHRYSLER CUSTOMER CARE IS NOT CONCERNED. *TR

Mileage: 32,545

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES FOR THE FAILURE. THE DEALER PERFORMED VARIOUS REPAIRS TO THE VEHICLE WHICH CONSISTED OF THE FRONT BRAKES BEING REPLACED FOUR TIMES AND FRONT ROTORS TWICE. IN ADDITION, THE FRONT ROTORS WERE RESURFACED ON TWO SEPARATE OCCASIONS AND BOTH FRONT TIRES WERE REPLACED DUE TO PREMATURE WEAR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,743.

Mileage: 8,743

WHEN MY VEHICLE HAD ABOUT 16000 MILES ON IT, I NOTICED THAT WHEN BREAKING DURING HIGHWAY SPEEDS, THE VEHICLE WOULD VIBRATE. I TOOK THE VEHICLE TO MY DEALER AT ABOUT 17000 MILES AND WAS INFORMED THE ISSUE WAS CAUSED BY WARPED ROTORS. THE BRAKE PADS WERE FINE, BUT THE ROTORS WOULD NEED TO BE MACHINED OR REPLACED. I OPENED A TICKET WITH CHRYSLER SINCE THE BRAKES WERE OUT OF WARRANTY AT 12000 MILES. THE AGREED TO COVER THE REPAIR. I ASKED FOR NEW ROTORS, BUT WAS INFORMED THAT THEY WERE ON A 4 MONTH BACK ORDER. I HAD HEM MACHINED INSTEAD, THOUGH I KNEW I WOULD BE BACK IN THE SAME BOAT SOON. ON 12-19-12, FOUR MONTHS LATER WITH 6000 MORE MILES, I TOOK THE VAN BACK INTO THE DEALER WITH THE SAME VIBRATING ISSUE, AND WAS AGAIN INFORMED THAT MY ROTORS WERE WARPED. THE BRAKES WERE FINE WITH 7/32 LEFT ON THEM. THE ROTORS WOULD NEED TO BE REPLACED THIS TIME. AT 23000 MILES, THIS WOULD BE THE 2ND ROTOR ISSUE. I WAS INFORMED THE REPAIR WOULD COST $248, BUT CHRYSLER WOULD SPLIT IT WITH ME, WITH MY PART DOWN TO $124. THE SERVICE MGR STATED HE FELT THE ROTORS WEREN'T MADE WELL. THE TECH TOLD ME THIS KEEPS HAPPENING, AND THE CHRYSLER REP INFORMED ME THE NEW ROTORS WERE DIFFERENT, SO I SHOULDN'T HAVE THIS ISSUE AGAIN. IN MY MIND, THIS IS THE DEFINITION OF A DEFECT. I DO NO THINK I SHOULD HAVE TO PAY ANYTHING TO FIX A DEFECT. SOME 2011 TOWN AND COUNTRY VANS HAVE BEEN GRANTED AN EXTENDED WARRANTY ON THE BREAKS, BUT MINE IS NOT COVERED. I WAS ACTUALLY TOLD BY THE CHRYSLER REP THAT IT WOULD BE A GOOD IDEA TO POST THIS WITH THE NHTSA IN THE HOPES OF TRIGGERING A RECALL.I PLAN ON GETTING THE ROTORS NEXT WEEK, AS THEY ARE ON SPECIAL ORDER, BECAUSE THEY AREN'T AVAILABLE LOCALLY. IN 18 YEARS OF DRIVING, I HAVE NEVER REPLACED ROTORS BEFORE 60,000 MILES. THANK YOU FOR YOUR TIME. *TR

Mileage: 17,000

AFTER 8000 MILES, VEHICLE BEGAN TO SHAKE WHEN APPLYING BRAKES AT SPEEDS OVER 50 MPH. DEALER REPLACED BRAKES. NOW SIX MONTHS LATER AT ABOUT 15,000 MILES VEHICLE IS SHAKING AGAIN WHEN APPLYING BRAKES AT SPEEDS OVER 50 MPH. *TR

Mileage: 8,000

SLIGHTLY BEFORE 9,000 MILES I STARTED NOTICING A SLIGHT SHIMMY OF THE STEERING WHEEL WHEN THE BRAKES WERE APPLIED WHEN DRIVING OVER 50MPH. THIS CONDITION DID NOT OCCUR CONSISTENTLY, BUT WAS SPORADIC. AS TIME HAS PAST, THIS CONDITION HAS BECOME MUCH MORE FREQUENT, THE STEERING WHEEL SHIMMY HAS BECOME MUCH MORE SEVERE, AND IS NOW OCCURRING AT SPEEDS AS LOW AS 35MPH. I HAVE OWNED CHRYSLER TOWN AND COUNTRY VANS OVER THE PAST 16 YEARS (TRADING UP EVERY 2 YEARS) AND CAN TESTIFY THAT THEIR BRAKES HAVE BEEN A CONSISTENT WEAKNESS (TYPICALLY WARPED DISCS). MY PREVIOUS 2009 CHRYSLER T&C EVEN HAD A RECALL FOR THEIR BRAKES. HOWEVER, THIS SEVERE STEERING WHEEL SHIMMY THING IS SOMETHING THAT I HAVE NEVER SEEN IN THE PAST AND I AM AFRAID THAT IT IS APPROACHING A VIOLENT SITUATION THAT MAY CAUSE LOSS OF CONTROL. THE MILEAGE ON THE VEHICLE IS FAR TOO LOW FOR A BRAKE WEAR ISSUE. FURTHERMORE, A WARPED DISC WOULD BE NOTICEABLE WHEN BREAKING AT ALL SPEEDS. I AM ABOUT TO GO TO MY DEALER WITH THIS, BUT AM CHECKING THE INTERNET TO SEE IF THIS IS A KNOWN ISSUE AND IF THERE ARE ANY EXISTING RECALLS. THESE OBSERVATIONS ARE MADE FROM MY 30 YEARS OF EXPERIENCE AS A MECHANICAL ENGINEER AND FORMER HEAD OF PRODUCT RELIABILITY AT MOTOROLA. *TR

Mileage: 9,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT WAS TRAVELING 55 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE STARTED TO SHAKE. THE VEHICLE ALSO FAILED TO STOP PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,600.

Mileage: 4,000

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT 800-247-9753 TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 8,500