2011 CHRYSLER TOWN AND COUNTRY Structure Problems

The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.

Mileage: 174,098

Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear window vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.

Rear sliding door lock actuator has failed and is stuck in locked position. It is impossible to open the door from inside or out using either manual or electric opener. This is dangerous as this door can no longer be used in case of emergency or accident. It is also not apparent anything is wrong. It just does not unlock or open.

THE ACTUATOR FAILED ON THE DRIVER SIDE SLIDING DOOR. THE DOOR IS COMPLETELY STUCK AND WILL NOT OPEN MANUALLY MAKING DRIVING A VERY DANGEROUS SITUATION.

Mileage: 140,000

LEFT SIDE PASSENGER AUTO SLIDING DOOR AUTO LOCKING SYSTEM. WHEN SYSTEM WOULD AUTO LOCK, IT WOULD NOT UNLOCK IN EITHER THE AUTO MODE, ELECTRICALLY BY FOB OR DOOR LOCK ELECTRIC SWITCH AND MOST DANGEROUS, UNABLE TO MANUALLY MOVE THE LOCK RELEASE TAB ON THE DOOR TO UNLOCK POSITION. RENDERS EGRESS FROM THIS DOOR TOTALLY IMPOSSIBLE. TROUBLESHOOT FOR 3 WEEKS. AFTER COUPLE DAYS WAS ABLE TO ELECTRICALLY UNLOCK DOOR AT WITCH TIME I TOTALLY DISCONNECTED DOOR POWER AND OPERATED THE LOCK AND DOOR IN MANUAL MODE NO PROBLEMS.. ONLY WHEN USING THE LOCK SOLENOID,,DID THE LOCK SYSTEM JAM. REPLACED DOOR LOCKING ASSMY AT PART COST OF $648 AND DOOR BACK TO NORMAL OPS. PART NUMBER FOR LOCK WAS DLA1306.

Mileage: 199,000

REAR PASSENGER SLIDING DOORS WILL NOT FULLY CLOSE AND LOCK WHEN PUSHING CLOSE BUTTON. DOORS HAVE TO BE MANUALLY PUSHED CLOSED FROM THE OUTSIDE TO CLOSE THE LAST QUARTER INCH AND TO HAVE THE DOOR CLOSE MECHANISM ENGAGE. THIS PRESENT A SAFETY RISK TO 2ND ROW PASSENGERS AS THE DOORS ARE NOT FULLY SECURED.

Mileage: 115,000

ON MY DRIVER SIDE THE SLIDING DOOR DOES NOT OPEN, NOT REMOTLEY OR MANUAL. THE LIGHT AT THE OVERHEAD BUTTON TO OPEN THE DOOR WITH COME ON SOMETIMES BUT WILL NOT OPEN THE DOOR EITHER. I CAN HEAR A CLICKING SOUND TRYING TO OPEN THE DOOR WITH THE REMOTE BUT IT STILL WILL NOT MOVE AT ALL.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED AND DECREASED AND THE ENGINE WOULD CONTINUE TO SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE CONTACT STATED THAT OTHER ELECTRICAL FAILURES PREVIOUSLY OCCURRED, SUCH AS THE PASSENGER SIDE SLIDING DOOR WOULD BUZZ AND THE WINDOWS MALFUNCTIONED. THE LOCAL DEALER (GOLLING CHRYSLER, 2405 S. TELEGRAPH RD., WEST BLOOMFIELD, MI) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN ATTEMPTING TO OPEN THE REAR DRIVER SIDE SLIDING DOOR WITH THE FOB, IT FAILED TO FUNCTION. THE CONTACT ATTEMPTED MANUALLY BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

MY 2011 CHRYSLER TOWN AND COUNTRY REAR LIFT GATE OPENS AND CLOSES AT WILL WHEN PARKED AND KEY IN NOT TURNED ON. I HAVE ALSO NOTED A FEW TIMES WHEN THE ENGINE HAS ALSO STARTED UP WITH OUT USING THE REMOTE. AND IN ONE INSTANCE WHILE DRIVING THE LCD SCREEN IN FRONT OF THE DRIVER KEPT JUMPING FROM ON THING TO ANOTHER. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY OPENED AND CLOSED AT RANDOM. THE CONTACT ALSO STATED THAT THE BLIND SPOT SENSOR SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

BLIND SPOT SENSING SYSTEM FAILS. MESSAGE TO SERVICE BLIND SPOT SYSTEM.

Mileage: 33,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WITH THE DOOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/21/16 LN THE CONSUMER STATED THE LID GOES UP AND DOWN ON ITS OWN. THE CONSUMER STATED HE WAS IN THE HEAD AND CAUSED A BUMP TO FOR ON THE CONSUMERS HEAD, WHEN THE LID CAME DOWN ON ITS OWN. UPDATED 03/30/16.*JB *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WITH THE DOOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/21/16 LN THE CONSUMER STATED THE LID GOES UP AND DOWN ON ITS OWN. THE CONSUMER STATED HE WAS IN THE HEAD AND CAUSED A BUMP TO FOR ON THE CONSUMERS HEAD, WHEN THE LID CAME DOWN ON ITS OWN. UPDATED 03/30/16.*JB *TR

Mileage: 20,000

2011 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED.THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON TWO SEPARATE OCCASIONS WHERE THEY FLASHED THE COMPUTER, BUT THE PROBLEM REOCCURS. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 65,000.

Mileage: 30,000

TURN SIGNAL LAMP ON BOTH MIRRORS DEFECTIVE. COVER COMES OFF EXPOSING THE ELECTRICAL BOARD WITH THE LIGHTS. BOTH SIDES NOT FUNCTIONING. THIS APPEARS TO BE A COMMON ISSUE ON THE INTERNET. WE HAVE A CHRYSLER MAXIMUM CARE PLAN WHICH IT THE BEST WARRANTY CHRYSLER OFFERS BUT THIS PART IS NOT COVERED. THIS ITEM IS FOR ADDED SAFETY BUT NOT FUNCTIONING AND I'M CONCERNED EXPOSED ELECTRICAL BOARDS TO THE WEATHER COULD CAUSE A SHORT OR FIRE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BUMPER SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

VEHICLE PARKED IN HOMEOWNER'S DRIVEWAY ERUPTED IN FLAMES AT APPROXIMATELY 12.45 AM ON SEPTEMBER 3RD. VEHICLE WAS SHUT OFF FOR OVER FOUR(4) HOURS. ENGINE WAS RELATIVELY COOL AS IT WAS ONLY DRIVEN FOR FIVE MINUTES PRIOR TO 8 PM ON THE 2ND OF SEPTEMBER. NEIGHBOR WHO CALLED THE FIRE DEPARTMENT REPORTED SEEING SPARKS EMANATING FROM UNDER THE HOOD BEFORE IT BURST INTO FLAMES WHICH DESTROYED THE CAR. THIS ALSO DAMAGED THE OTHER VEHICLE PARKED AHEAD OF THE TOWN AND COUNTRY. *TR

Mileage: 21,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE WINDOW HAD TO BE OPENED IN ORDER TO UNLOCK AND LOCK THE DOOR. IN ADDITION, THE REAR DRIVER SIDE SLIDING DOOR CLOSED ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

THE AUTOMATIC SLIDING DOOR CLOSES ON IT OWN. WHEN YOU OPEN THE POWER SLIDING DOOR IN ANY OF THE 4 AVAILABLE WAYS, THE DRIVERS OVERHEAD BUTTON, DOOR POST BUTTON, PULLING AND RELEASING THE DOOR HANDLE OR WITH THE KEY FOB BUTTON THE PASSENGER SLIDING DOOR OPENS GOES ALL THE WAY TO THE FULL OPEN POSITION AND THEN CLOSES ON ITS OWN. THIS IS NOW HAPPENING EVERY TIME THE DOOR IS OPENED. *TR

Mileage: 34,000

SEVERAL WEEKS AGO THE BLIND-SPOT ALERT SYSTEM IN MY 2011 CHRYSLER TOWN AND COUNTRY MALFUNCTIONED. I BROUGHT THE VEHICLE TO MY LOCAL CHRYSLER DEALER. THE VEHICLE HAS OVER 50,000 MILES (AND LESS THAN 55,000 MILES, AT THAT TIME) SO THIS WAS NOT A WARRANTY ISSUE. WHEN THE BUMPER WAS REMOVED, IT CONTAINED A SIGNIFICANT AMOUNT OF ROAD DEBRIS AND ROAD SALT. THE LEFT SIDE BLIND-SPOT ALERT MODULE WAS CORRODED. THEY QUOTED REPLACING THAT MODULE AT ABOUT $1200. *JS AT THE DEALER I SAW A REAR BUMPER ASSEMBLY THAT HAS RELATIVELY SMALL OPENINGS THAT ALLOW DEBRIS TO ENTER WITHOUT A WAY FOR IT TO LEAVE. THIS MADE IT EASY FOR SALT AND DEBRIS TO ENTER AND DIFFICULT FOR IT TO LEAVE. THIS PROMOTED THE CORROSION. I CONTACTED CHRYSLER. THEIR POSITION WAS THEY DID NOT COVER CORROSION UNDER ANY CIRCUMSTANCES. I CAN FORWARD MY EMAIL EXCHANGE WITH CHRYSLER TO YOU. I VISITED A LOCAL COLLISION REPAIR SHOP. THEY REMOVED THE REAR BUMPER. WITH THEIR EXPERTISE, THEY WERE ABLE TO INFORM ME THAT THE OPENING THAT ALLOWED DEBRIS AND SALT TO ENTER WAS LOCATED WHERE THE REAR TIRES WOULD THROW ROAD DEBRIS AND ROAD SALT AT THE OPENING. CHRYSLER IS REPLACING BETWEEN 375 AND 400 OF THESE MODULES A WEEK ? AT OVER $1000 EACH, BEFORE LABOR TO INSTALL. *JS

Mileage: 50,000

MY 6 YEAR OLD SON HIT THE BUTTON TO OPEN THE AUTOMATIC DOOR THE SAME TIME I HIT THE IT CAUSING THE DOOR TO CLOSE ON HIS HEAD. IT CLOSED ON HIS HEAD WITH TREMENDOUS FORCE AND PRESSURE BEFORE RELEASING LEAVING HIM WITH A LARGE BUMP ON THE SIDE OF HIS HEAD AND SORE. IT TOOK A FEW SECONDS TO RELEASE. IT SHOULD HAVE NEVER CLOSED WITH THAT MUCH PRESSURE AS IT COULD HAVE BROKEN A BONE AND POTENTIALLY WORSE. THE DOOR SHOULD HAVE STOPPED AND RELEASED AS SOON AS IT TOUCHED MY SON. THE SAFETY MECHANISM OF THIS DOOR IS NOT SAFE AND CAN CAUSE SERIOUS HARM. THE DOOR NEEDS TO CLOSE SLOWER AND LIGHTER. AS SOON AS ANYTHING IS FELT IN THE WAY IT SHOULD RELEASE IMMEDIATELY AND NOT CONTINUE TO TRY TO CLOSE. *TR

Mileage: 36,000

BLIND SPOT MONITOR SENSOR AND BACKUP DETECTOR FAILURE. IMPORTANT SAFETY EQUIPMENT. UPDATED 06/10/14 *BF

Mileage: 42,500

WHILE DRIVING DOWN THE HIGHWAY, THE BLIND SPOT SENSORS STOPPED WORKING. THEY WHERE FIXED IN MARCH, BUT KNOW AT 64,000 MILES THEY HAVE STOPPED WORKING AGAIN. THE BLIND SPOT LIGHTS STAY ON IN THE SIDE VIEW MIRRORS AND A WARNING POPS UP " BLIND SPOT UNAVAILABLE OR SERVICE BLIND SPOT." *JS

Mileage: 59,000

PREMATURE FAILURE OF IMPORTANT SAFETY EQUIPMENT - REAR BLIND SPOT SENSORS. DIAGNOSED WITH INTERNAL FAILURE AND COST OF REPAIRS WAS VERBALLY ESTIMATED BY DEALER AT CLOSE TO $3,000. SAFETY EQUIPMENT LIKE THIS, ONE OF THE REASONS THIS VEHICLE WAS PURCHASED BY AN ELDERLY COUPLE, SHOULD NOT FAIL THIS EARLY AND AT THIS EXPENSE. *TR

Mileage: 53,807

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO REMAIN OPEN AND WOULD INDEPENDENTLY CLOSE. ON ONE OCCASION, THE SLIDING DOOR AUTOMATICALLY CLOSED ON A CHILD'S HEAD. THE CHILD SUSTAINED MINOR EAR INJURIES AND WAS NOT TAKEN TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 5/13/14*CN *TR *TR

Mileage: 22,000

ARRIVING IN A PARKING LOT, I PARKED MY CAR, OPENED THE TRUNK DOOR, AND BEGAN TO UNLOAD A STROLLER AND OTHER ITEMS OUT. I WALKED AROUND THE VEHICLE TO GET MY 3 YEAR OLD OUT OF HER SEAT. I INSTRUCTED HER TO WAIT BY HER DOOR. I BEGAN TO WALK AROUND THE VEHICLE TO GET MY 2 YEAR OLD OUT WHEN I HEARD THE TRUNK DOOR SLAM DOWN. I INSTRUCTED MY DAUGHTER BACK INTO HER SEAT AND BEGAN TO EVALUATE THE SITUATION. I COULD NOT SECURE THE TRUNK DOOR PROPERLY AND SO I DROVE TO AUTO REPAIR SHOP, WHO MANAGED TO TAKE SHOCK OUT CLAIMING THEY WERE GOOD BUT NOTICED IT BROKE OFF THE VEHICLE. HOWEVER, HE COULD NOT SECURE THE VEHICLE. DROVE TO ANOTHER AUTO SHOP WHO THEN WAS ABLE TO SECURE MY BACK DOOR AND COMMENTED HOW LUCKY WE WERE NOT TO HAVE BEEN SEVERELY INJURED FOR THE REASON THAT THE BACK DOOR IS EXTREMELY HEAVY. AS OF NOW, I AM IN SHOCK OF WHAT COULD OF HAPPENED ESPECIALLY BECAUSE MY DAUGHTER ALWAYS ALWAYS HELPS ME UNLOAD. *TR

Mileage: 160,000

WHILE VACUUMING OUT MY CAR, THE REAR LIFT DOOR FELL ONTO MY HEAD. NO MAJOR INJURY BUT COULD HAVE BEEN. REPLACED REAR DOOR STRUTS WHICH COST ME 199.26 TOTAL. THIS SHOULD HAVE BEEN COVERED BY THE MANUFACTURER AS THIS CAR IS ONLY 28 MONTHS OLD. NO EXCESSIVE USE OF DOOR. WE ARE TWO 60+ YEAR OLDS . THESE HAD TO BE DEFECTIVE PARTS. WE CHECKED WITH THE CHRYSLER DEALER WE PURCHASED IT FROM AND THEY TOLD US IT WAS NOT COVERED AND THEIR WAS NO RECALL. *TR

Mileage: 41,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO REMAIN OPEN AND WOULD INDEPENDENTLY CLOSE. THE CONTACT MENTIONED THAT THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING ON A PASSENGER AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON THREE OCCASIONS BUT THE REPAIRS WERE UNKNOWN AND THE FAILURE WAS RECURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.

Mileage: 30,000

TL-THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 20 MPH, A PEASSENGER INFORMED INFORMED HER THAT SHE FORGOT TO CLOSE THE REAR SLIDING DOOR. THE CONTACT STATED THAT THERE WAS NOT ALERT THAT TOLD HER THAT THE DOOR WAS OPEN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. AP

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC SIGNAL, SHE NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS DETACHED FROM THE SIDE PILLAR, CAUSING THE CHILD SEAT TO TOPPLE OVER INTO THE MIDDLE OF THE VEHICLE. SIMULTANEOUSLY, THE REAR SLIDING DOOR OPENED INDEPENDENTLY. THE REAR SLIDING DOOR FAILURE RECURRED SEVERAL TIMES WHILE THE VEHICLE WAS IN MOTION AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A SYSTEM UPDATE WOULD NEED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.

Mileage: 10,000

ON SATURDAY NOV 3, 2012 CHILDREN WERE ENTERING VEHICLE THROUGH POWER SLIDING DOOR. OLDER CHILD BUMPED INTO DOOR AS IT WAS OPENING, PUSHING IT FURTHER OPEN. DOOR THEN SHUT AND LATCHED RAPIDLY (FOUR SECONDS) ON TODDLERS HAND, REQUIRING VISIT TO EMERGENCY ROOM AND TREATMENT. ON MONDAY NOV 5, 2012 WE WENT TO THE DEALERSHIP WHERE WE BOUGHT THE VAN, AND THEY SAID IT IS OPERATING AS DESIGNED. THE DOOR IS DESIGNED TO SHUT AND LATCH RAPIDLY IF YOU BUMP IT OR TRY TO PUSH IT OPEN WHILE IT IS OPENING. THEY SHOWED ME ANOTHER VAN THAT IS DESIGNED SAME WAY. I TESTED MY FRIENDS TOYOTA AND HONDA VANS AND THOSE DOORS RIGHTLY OPEN IF YOU BUMP OR PUSH THEM WHILE DOOR IS MECHANICALLY OPENING OR CLOSING. ALL MOTORIZED VAN DOORS REQUIRE SPECIAL AWARENESS, BUT CHRYSLER DOORS ARE UNSAFE. HOPING FOR RECALL SO THEY CAN FIX SAFETY ISSUE FOR EVERYONE AND NO ONE ELSE IS INJURED. *TR

Mileage: 16,000

WITH VEHICLE PARKED ON A SLIGHT INCLINE WITH ENGINE TOWARD DOWNHILL, THE VERY HEAVY POWER SLIDING DOORS RELEASE AND SLAM SHUT WHEN CLOSING. IF THE PATH OF THE SLIDING DOOR IS INTERRUPTED (PULL THE DOOR HANDLE WHILE DOOR IS IN MOTION AND POWER DOOR SYSTEM DISENGAGES IMMEDIATELY), POWER DOOR SYSTEM JUST LETS THE DOOR GO. POWER SLIDING DOOR SYSTEM SHOULD EITHER OPEN THE DOOR OR HOLD IT IN AN HALF WAY OPENED POSITION, INSTEAD IT RELEASES THE DOOR TO GRAVITY. ANYONE CAUGHT IN THAT SLAMMING DOOR WOULD BE SERIOUSLY INJURED. *TR

Mileage: 8,000

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE HEARD A HISSING SOUND FOLLOWED BY A LOUD BANG. THE CONTACT OBSERVED A SHOCK FROM THE REAR LIFT GATE BE SPEWED FROM THE VEHICLE. THE FAILURE DENTED THE REAR FENDER AND FRACTURED THE REAR PASSENGER SIDE TAIL LIGHT. THE REAR LIFT GATE STOPPED WORKING PRIOR TO THE FAILURE. THE DEALER STATED THAT THEY NEVER HEARD OF ONE OF THE SHOCKS EXPLODING BEFORE. THE FAILURE AND CURRENT MILEAGES WERE 14,000.

Mileage: 14,000

I STARTED OUR 2011 CHRYSLER TOWN & COUNTRY, STEPPED ON THE PARKING BRAKE PEDAL TO RELEASE THE BRAKE. WHEN I GOT TO 65 M.P.H. THE HOOD STARTED SHAKING. I REALIZED THAT WHEN I RELEASED THE PARKING BRAKE THAT MY TOE MUST HAVE TRIPPED THE HOOD RELEASE LEVER. THIS IS A SAFETY DESIGN FLAW IN THAT THE HOOD RELEASE LEVER SHOULD NOT BE LOCATED DIRECTLY ABOVE THE PARKING BRAKE PEDAL. I CALLED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AT 800-247-9753 TO REPORT THIS PROBLEM 7-6-2012. THE REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 8,500

POWER SLIDING DOOR DOES NOT STOP CLOSING WHEN AN OBJECT IS ENCOUNTERED. MY WIFE WAS HURT BUT NOT SERIOUSLY INJURED WHEN SHE WAS CAUGHT IN THE DOOR WHILE IT WAS CLOSING. WE'RE CONCERNED THAT IF A CHILD WAS CAUGHT THEY WOULD BE MUCH MORE SERIOUSLY INJURED. CHRYSLER SAYS THERE IS NO AWAY TO ADJUST THE SENSITIVITY SO THAT THE DOOR STOPS EXERTING FORCE SOONER. *TR

Mileage: 3,000

MY ALMOST 2 YEAR OLD GOT HIS HAND FULLY CAUGHT IN THE SLIDING DOOR, EVEN THOUGH IT IS SUPPOSED TO HAVE A SAFETY FEATURE WHICH WOULD PREVENT IT. THE DOOR WAS CLOSING, CLOSED AND FULLY ENGAGED THE LOCKS ON HIS HAND. HIS HAND WAS LODGE FAR ENOUGH INTO THE DOOR THAT YOU COULDN'T SLIDE THE HAND OUT, YOU HAD TO PHYSICALLY OPEN THE DOOR TO GET HIS HAND OUT, HE COULDN'T JUST SLIDE IT OUT. AT THE TIME HE HAD INDENTS ON HIS FINGERS WHERE THE DOOR PUSHED IN THEM. NOW, A FEW HOURS LATER, HE HAS BRUISING AND SLIGHT SWELLING TO HIS FINGERS AND ONE OF THE FINGERS HAS A SLIGHT CUT ON IT. THESE DOORS ARE SUPPOSED TO HAVE A SENSOR IN IT TO PREVENT THE DOORS FROM CLOSING ON SOMEONE, IT OBVIOUSLY FAILED IN THIS CASE. *TR

Mileage: 6,100

ENGINE NOISE. COMPARED TO OUR OLD VAN, THE SOUNDS FROM THE NEW VAN ENGINE ARE LOUDER. I NOTICED WHEN WE BOUGHT THE 2011 VAN IN JANUARY, THAT IT DOES NOT HAVE A SOUND INSULATED HOOD. TODAY WHEN DRIVING A 2010 LOANER T&C - FROM THE LOCAL DEALER WHEN OUR TRANSMISSION WAS BEING SERVICED - THE 2010 HAS A PIECE OF INSULATION ON THE UNDERSIDE OF THE HOOD. THE 2011 MODEL DOES NOT HAVE THIS INSULATION AND IS NOISIER. IS THIS A COST CUTTING EFFORT? NOTHING LIKE TRYING TO PLEASE CUSTOMERS TO HELP FUTURE SALES. *TR

Mileage: 1,000