2012 CHRYSLER TOWN AND COUNTRY Electrical System Problems
392 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (392)
The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The local dealer was not notified of the failure. The failure mileage was 90,288.
Mileage: 90,288
Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.
My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted independently. The contact stated that the failure recurred intermittently while driving. There was no warning light illuminated. The local dealer was contacted and advised the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Mileage: 120,000
The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous
Our van's engine shuts down while driving. It has done it multiple times and our local auto mechanics can not figure out why it is doing it. We are concerned about our safety driving our van. Luckily, we have been able to brake and restart the van quickly to avoid a collision. We have now stopped using the van.
Has had some issues trying to turn on after sitting over night. It will just kill the battery but it just started to die while driving and the entire system shuts off. All the lights, the steering wheel locks up and gas goes out. All you can do is brake and hope that you can stop in a good spot before it dies fully. This has happened a few times with my kids in the car and now I just don’t dare to drive. The tipm needs to be recalled.
While in motion at various speeds, this vehicle has, on numerous occasions over the last year, abruptly lost power in the middle of traffic disabling the power steering and braking making stopping and steering out of traffic almost impossible. Most of the time the vehicle restarts after turning the key fob off and on. On the NHTSA website I have found numerous reports of the same or similar incidents reported with this vehicle. It is logical to the most casual observer that there is a problem with the ignition system, most probably, the key port and/or the ignition control module. How many of these incidents have to be reported before it is obvious to the experts in the agency to that there is a safety problem with these vehicles being left powerless in motion, in traffic? Or maybe a more appropriate question is: how many people have to be injured or killed before the "experts" and/or bureaucrats decide to do their job.
My car would randomly shut down while I am driving leaving me with no power steering. I took it to my mechanic who discovered it was a faulty ignition switch module and recommended I take it to a dealership. If I touch the key fob on my car or hit a bump while it is running, the car will shut down. No power steering. There are multiple recalls for faulty ignition switch modules but not on my particular vehicle (recall L25 is one of many I have discovered). I have been carefully driving the vehicle because I don't have $1500 to repair. Dealership will fix it at my expense because there is no recall on my particular vehicle.
The contact owns a 2012 Chrysler Town & Country. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after approximately two attempts. The vehicle was taken to an independent mechanic however, the failure could not be replicated. The vehicle was then taken to a dealer where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Chrysler Town and Country. The contact stated that while the vehicle was parked unattended, he detected smoke from the vehicle, which caught fire in the rear electrical compartment. The fire department extinguished the fire. There were no reported injuries, air bag deployment or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was unknown. The VIN was not available.
Last year, when I purchased this used minivan, it stalled at highway speed 2 hours after purchase on my way home. This random stalling at highway speed continued for at least six months. Then, it began having problems starting. The dealer said I needed a new computer, which I spent nearly $1,000 to get. The stalling at speed continued. It is now getting worse again and seems related to the vertical movement of the key fob in the ignition. Here's what I don't understand: You issued a recall for, what, the 2008-2010 version of this minivan, yet I can also find comments on here and elsewhere online that the problem is still happening. I drive with my grandkids in this minivan. How many people will have to die before another recall is issued? Chrysler did not fix the problem at the manufacturing stage. Please be a government and protect us. Please force them to fix it in a recall. BTW, you leave space for only a single date and speed. It happens all the time at any speed, including startup. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle failed to start intermittently. The contact stated that the battery was replaced; however, the failure persisted. The contact stated while driving 40 MPH, the vehicle started jerking while the transmission was shifting between gears. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. Additionally, the contact stated that there was a burning odor coming from the vents while driving in hot weather. The check engine warning light was illuminated. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 189,000.
Mileage: 189,000
While taking turns or going over bumps/ potholes the vehicle will turn off and need to be restarted. All systems shut down including power steering, dash, and engine. The driver and occupants are put in life threatening danger due to the total shutdown of the vehicle and all of its accessories. The vehicle has not been taken to a dealer or service center but instead a independent auto mechanic. Through their research they found there was similar recalls on Mopar vehicles on earlier year models. The vehicle has NOT been inspected by manufacturer, police, insurance representatives or others. There were NO warning lamps, messages or other symptoms of the problem prior to the failure.
The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle was consistently unable to be started. The vehicle was jumpstarted and operated as needed. There were no warning lights illuminated before the failure occurred. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
Mileage: 110,000
Car shut down twice while driving. Then car crank but don't start. Alternator, starter, fuel pump, battery changed and still having same issue.
The driver's side sliding door became inoperable suddenly. The locking mechanism was stuck in the locked position and would not release via key, manual, fob, or buttons. A buzzing noise occurred when trying to lock or unlock. This exit door being inoperable caused a safety concern to be able to exit the vehicle on the driver's side. It does now allow for quick, easy escape from the vehicle. If the danger was on the passenger side then the only exit is everyone climbing through the driver's door. This issue was verified by Dishman Dodge (Spokane Valley, WA) service team on 8/8/23. The lock actuator was the issue. They have replaced it at my expense. (This is the same issue referenced in: Chrysler TSB 23-017-20) There were no warnings or symptoms prior to this lock failing. We were on a trip July 22 when we first noticed the issue.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the speedometer and several unknown warning lights illuminated. The contact had assistance from another driver, who disconnected and reconnected the battery to correct the failure. The contact related the failure to a faulty electrical system; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
Mileage: 200,000
Vehicle will randomly shut off when driving. The first time it happened was as I was pulling out onto a very busy road. It also has a hard time turning over to start sometimes. I will have to readjust the key fob and try again.
El motor se apaga inesperadamente como si se cortara la corriente del switch
MOVING STALL Complete shutdown of the vehicle without warning while driving. Dash dials completely blank, loss of power steering, brake assist and engine power. Presumed loss of airbag function also. The issue first happened a few weeks ago but started to re-occur multiple times in recent days. Last occurrence captured on video (see attached GIF). Fortunately it was possible to bring the vehicle to a stop without incident in each case, but the potential for a injury is obvious. Prior to the issue a worsening problem over previous year or so was observed in that while in Accessory position, the slightest touch of the inserted key fob would sometimes cause similar shutoff ('off ' position).
WIN Module...car goes int ACCY mode while driving and when car is turned off. Engine shuts off at random times, Can not restart car...says key not present. All kind of other electrical warnings keep coming up as well.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving 45-60 MPH, the rear passenger side sliding door started smoking and caught on fire. There was an unknown warning light illuminated. The contact immediately veered to the side of the road and assisted his four children out of the vehicle. The contact stated that the vehicle burned significantly down to the metal frame. The contact was able to extinguish the fire with the assistance of the fire department. The contact was unsure whether a fire department report was filed. The contact stated that two of his children were occupying the second-row seats while the other two were occupying the third-row seats. The contact stated that his son, who was sitting close to the rear passenger sliding door, sustained soot on his face. The contact sustained a sore throat, cough, chest pain, and breathing issues. Both the contact nor his son did not seek medical assistance. The vehicle was towed to a tow yard. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Starting in 2019 our 2012 Chrysler Town and Country had stalled out while driving. The entire engine cut out with no warning, losing all power steering, and even braking seemed hard. The vehicle would not start and would only crank over. The only solution was to disconnect and reconnect the battery and the vehicle would start. Problem did not happen again until June of 2022 when my wife along with her mother and our two children were traveling to Los Angeles, CA from Wyoming and the vehicle died while driving on the interstate putting them in situation which could have been deadly. Vehicle would not start again after that and only fix was to disconnect and reconnect the battery and vehicle started again. This has happened another 3 times since June of 2022. Our vehicle has approximately 138,000 miles on it and has had no other issues. From reading other complaints it sounds like this is related to a faulty TIPM. However since it never throws a code, no one can tell what is causing the issue since it cannot be replicated and happens randomly without warning. Latest incident occurred around Oct 1, 2022.
The driver-side rear sliding door lock actuator has failed to operate any longer and because of this part failure, the driver-side sliding door will not unlock or open. The safety of my family is being put at risk because should we be in an accident on the passenger side of the car, for example and "t-bone" or a roll-over that does not allow us to use the passenger side doors, everyone in the back (we have a 7-person family, 5 children in the back) will not be able to exit the minivan without climbing over the driver seat or climbing over the rear seat. And assuming the accident is severe enough to not allow us to exit on the passenger side of the car, I believe it is also safe to assume that injuries will have occurred and the children and/or adults will be unable to climb over or around seats and could be at great risk of injury trying to get out of the car by themselves or by emergency support since no access will be available for them to get safety support boards into the car or for them to get into the car and to the children safely. This problem has been confirmed by a local body shop since the door will not open or close they had to completely remove the door to get into the panel to inspect. I have not had the vehicle inspected by the manufacturer, police, insurance representative but it has been inspected by my mechanic and auto body shop. There were no warning lamps or messages warning of this problem or part breakage. It was a situation where we left the house and used both sliding doors and while we were out, the driver side sliding door stopped working. This appears to be a very common problem with chrysler/dodge/jeep/ram products and has been going on for years. There are numerous videos on youtube showing people talking about this problem and recalls have been issued for other model vehicles and need to be put in place for my vehicle as well.
Vehicle has shut off, while driving, multiple times over the past year and a half. The first instance was Summer 2021. Coming to a stop from a highway exit ramp and the van shut off for no reason. I was eventually able to restart and drive within a few minutes. A few days later, the van would shut down, or try to shut down, every time I would slow to a stop during a 2 hour trip. A few months ago, while driving approximately 35 mph, the van dashboard lights shut off, windshield wipers turned on and all other lights and power steering / brakes shut down temporarily. Luckily we were driving in a straight line because I had no power brakes or steering at that moment. Most recent issue occurred 8/27/2022. Driving van on highway, shut off at a light at bottom of exit ramp. We do not feel safe driving this van.
The can has issue starting due to tipm malfunctions effecting the fuel pump. Also causes battery to die from fuel pump not shutting off when car sure off. The car has shut off on me. A few times. Most recently on the highway while being in the left lane. It was very dangerous. And hard for me to get it somewhere safe.
Rear drivers sliding door constantly opens and closes, luckily not when the car is in drive. Had a new key fob made with no satisfied results. Chrysler dealer tech found codes loosing signal. Also key fob will not open or unlock car doors, needed to use a key to operate. [XXX] E-mail: [XXX] Thank you for any info on this problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The vehicle totally turns off while driving. The steering locks and brakes don't work. It has something to do with the key or ignition. It's not an engine stall. It's loss of everything as if the key was turned off. This is very dangerous.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at 5 MPH, the vehicle surged. The ABS warning light and the air bag warning light illuminated. The contact stated that as she continued to drive, the RPM’s revved up. The contact veered to the side of the road and turned on the hazard lights. The vehicle then lost electrical power. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The contact took the battery to a local Pep Boys where the battery was charged and advised the contact that the battery was operative. However, the vehicle would not start. The contact replaced the battery herself. However, the alternator started smoking and the contact could smell an electrical burning odor. The contact referenced NHTSA Campaign Number: 14V634000 (Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 155,000.
Mileage: 155,000
The External Fuel Pump Relay has failed causing stalling conditions while driving and starting problems. Along with that, it has drained the battery due to not turning the fuel pump off after the car is turn off. The part was recalled on the Jeep and Durango models with the same 3.6L engine. There have been many reports of this online with Town and Country and Dodge Caravan models with the 3.6L and 5.7L engines.
FUEL PUMP RELAY STICKS AND CAUSES BATTERY TO GO DEAD. FILED COMPLAINT WITH CHRYSLER IN 2021. THEY EXPLAINED THERE IS AN ISSUE WITH THE TIPM IN MULTIPLE VEHICLES WITH THE SAME FUSE RELAY BOX WHICH COULD CATCH FIRE. MY 2012 WAS NOT INCLUDED BECAUSE NOT ENOUGH COMPLAINTS. DOES NOT MAKE SENSE. ORDERED CHRYSLERS RELAY BYPASS KIT FROM MULTIPLE OUTLETS INCLUDING OEM CHRYLER PARTS DEPARTMENTS ONLY TO GET CANCELLED DUE TO AVAILIBILITY FOR ONLY RECALLED VEHICLES. MY VEHICLE SHUTS OUT RANDOMLY AND WILL NOT START . THE FUSE BOX FINALLY DID START SMOKINING AT THE FUEL PUMP FUSE #25. i HAD TO ORDER A COMPLETE TIPM NOW BECAUSE IT DAMAGED THE CIRCUIT BOARD.ALSO,WHY IS THERE NO RECALL ON THE FLEXPLATES (FLYWHEEL) IT SHATTERED AT THE CRANKSHAFT BOLTS
Bad relay module: 1. Battery drained while parked in garage overnight, multiple occasions. 2. Fuel pump continued to run and make noise when the vehicle is shut off. 3. Chrysler dealer performed diagnosis and confirmed that the TIPM require replacement, replacement part will take additional two months to arrive. 4. Engine stalled while making low speed right turn at high traffic intersection and nearly caused accident with children onboard. Likely caused by shut off fuel pump. 5. The vehicle is absolutely unsafe to drive and require immediate repair.
I was driving my 2012 town & country van on the expressway and the van started slowing down and were jerking backwards and forward it was trying to shut off. I became very afraid for my children safety as well as mine. Ignition switch was stalling while I was driving. The car behind me was driving so fast ,that I had to pull off the expressway before me and my family would die. This should be a recall so other family member would not die. Bad ignition switch can cost a family their life's. Please look into this I thank God that me and my kids are still alive. I would like to have a recall on this item( ignition switch) before it cause someone life. Please fix my van. Thank you
It's the timp the big black box with all the fuses in it I have had so much problems with it it messed up the alternator and the battery and the doors and the fule pump now I have to get a new box and a fused pump because it won't start at all now it have quite on me while I was driving before it broke all the way down I don't know why they ain't a recall on it yet
Vehicle shuts off with no warning. Doors have opened on their own. Just got out of shop as could not start the vehicle or lock the doors. This has been a dangerous experience. There was a recall for this Wireless Ignition Node Module on 2008-2010. I believe this recall should be extended to the 2012 also.
THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC, WHO ORIGINALLY DIAGNOSED THE FAILURE AS A FUEL PUMP RELAY FAILURE. THE FUEL PUMP WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MAP SENSOR WAS REPLACED AND THE FAILURE RECURRED. THE VEHICLE WAS THEN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY AND NEEDED TO BE REPLACED HOWEVER, THE PART FOR REPAIR WAS NOT AVAILABLE. Garden City Jeep Chrysler Dodge Ram (283 N Franklin St, Hempstead, NY 11550) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO DIAGNOSE THE VEHICLE FOR AT LEAST ANOTHER MONTH. East Hills Chrysler Jeep Dodge Ram SRT AND Westbury Jeep Chrysler Dodge RAM Service & Parts (111 Bond St, Westbury, NY 11590) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RELATED THE FAILURE TO NHTSA Campaign Number: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 225,000.
Mileage: 225,000
CAR SHUT OFF WHILE DRIVING AND NO INDICATE ANY ENGINE LIGHT. VERY DANGEROUS ALMOST CRASH W MY 4 KIDS IN CAR. I WANNA NOW IF I CAN SUE THE CHRYSLER COMPANIES
Mileage: 15,000
VEHICLE SHUTS OFF WHILE DRIVING SHUTTING DOWN ALL POWER CONTROLS
Mileage: 170,000
WHEN TRYING TO START START BUTTON IS PUSHED, VAN TURNS OVER, STARTS FOR ~2 SECONDS AND SHUTS OFF. TAKES SEVERAL TRIES TO GET IT TO COMPLETELY START AND CONTINUE RUNNING. ALSO WHEN TURNING VAN OFF. PUSH BUTTON, VAN STOPS RUNNING, HOWEVER, IT SWITCHES TO ACCESSORY AND TAKES SEVERAL TIMES PUSHING BUTTON TO SWITCH TO OFF AND STAY THERE. VEHICLE IS ON LEVEL GROUND AND STATIONARY PARKED POSITION. THIS HAS BEEN GOING ON FOR A MONTH OFF AND ON. RECENTLY THE LAST WEEK.
Mileage: 105,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY FAILED TO GET POWER FROM THE TIPM AND THAT THE FUEL PUMP RELAY NEEDED TO BE BYPASSED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.*DT*JB
Mileage: 126,000
I HAVE PROBLEM WITH MY 2012 CHRYSLER TOWN & COUNTRY FUEL PUMP RALY THE FUEL PUMP KEEP RUNNING WHEN THE CAR OFF. SOME COMPANY RECALL FOR THE SAME PROBLEM
Mileage: 18,000
VEHICLE WILL CRANK WITH IGNITION SWITCH IN ON POSITION. HOWEVER, IT WILL KEEP CRANKING AND WONT START. AFTER A COUPLE TRIES IT WILL FINALLY ROLL OVER AND START. VEHICLE HAS TURNED OFF WHILE IDLE FOR NO REASON BUT WILL START AFTER A COUPLE OF CRANKS. THE VEHICLE WAS IN A STATIONARY POSITION. THE IGNITION SWITCH IS OPERATED BY A KEY FOB. THE IGNITION SWITCH IS GETTING WORSE. IT TAKES MORE TRIES TO START.
Mileage: 176,874
THE VAN WOULD NOT CRANK WHEN I GOT READY TO LEAVE WORK. I WAITED A BIT, PUT MY HALO CHARGER ON IT AND IT CRANKED. THE NEXT MORNING IT WOULD NOT CRANK. IT WOULD TURN OVER BUT NOT START. WE HAD IT TOWED TO A MECHANIC WHO KEPT IT FOR 4 DAYS AND TOLD US WE NEEDED TO TAKE IT TO THE DEALER. WE WERE TOLD THAT IT WAS THE TIPM, $1600 TO REPLACE, BUT $400 TO DO A BYPASS.
Mileage: 110,000
WHEN I'M DRIVING THE REAR HATCH OPENS I HAVE TO PULL OVER TO CLOSE , I HAVE REPLACED THIS ONCE IT COST ME $300.00 & IT IS DOING IT AGAIN THE MACHANIC SAID IT IS THE COMPUTER I CALLED WHERE I BOUGHT Y CAR THEY SAID NO RECALL , THE BACK HEATER ALSO SMELLS LIKE BURNING WIRES HAS STARED TO SMOKE ON ME AS WELL , , I HAVE TO TIE THE REAR DOOR AT THIS TIME WHICH STILL OPENS WHEN I AM DRIVING I HAVE MY GRANDBABIES IN THE CAR MAKES ME VERY WORRIED ON THIS
Mileage: 175,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO CRANK OR START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE TO ACCELERATE TO HIGHWAY SPEEDS. ADDITIONALLY, AFTER SWITCHING THE IGNITION TO THE OFF POSITION, THE VEHICLE REMAINED RUNNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM FAILED AND THE TIPM NEEDED TO BE REPLACED. AUTOLAND CHRYSLER JEEP DODGE RAM (170 ROUTE 22 EAST, SPRINGFIELD TOWNSHIP, NJ 07081, (800) 288-6526) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NEITHER THE VIN NOR THE YEAR/MAKE/MODEL WERE INCLUDED IN THE NHTSA CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 57,750.
Mileage: 57,750
THE VAN WILL JUST SHUT OFF WHILE DRIVING. I HAVE BEEN KEEPING TRACK IN THE LAST 4 MONTHS IT HAS SHUT OFF COMPLETELY 32 TIMES WHILE IN MOTIONS SOMETIMES STARTING RIGHT BACK UP OTHER TIMES TAKES SO CRANKING TO GET IT TO TURN OVER. LAST WEDNESDAY 10/14 THE CAR SHUT OFF WHILE I WAS DRIVING MY KIDS TO SCHOOL IN A 45 MPH ZONE AND THE VAN WENT RIGHT OFF THE ROAD LUCKILY NO DAMAGE AND NO ONE BEING INJURES. IF THAT WAS ON THE HIGHWAY IT WOULD HAVE BEEN A LOT MORE DANGEROUS. I DID SOME RESEARCH AND FOUND THAT MANY OF THIS YEAR HAVE THE SAME PROBLEM. ALSO THE SLIDING POWER DOORS WILL NOT SHUT AND STAY SHUT WITHOUT HOLDING THEM WITH PRESSURE TO CLOSE THEY ALSO WILL CLOSE RANDOMLY AND ALMOST CLOSED ON MY 4 YEAR OLD IN IT LUCKILY I WAS ABLE TO PUT MY BODY IN THE DOOR SO SHE DID NOT GET SQUISHED. I CAN GIVE ME DETAIL ON EITHER IF YOU NEED ANY.
Mileage: 157,676
ENGINE SHUTS OFF WHILE DRIVING AND ALL ELECTRICAL GOES OUT WHILE DRIVING. TYPICALLY VAN RESTARTS FINE BUT DOES IT AGAIN WHILE DRIVING.
Mileage: 196,000
IT STARTED WITH MY WIPERS CONTINUEING TO RUN AND WHEN THE ENGINE WAS TURNED OFF. THE TIPM WAS DIAGNOSED BY TWO MACHANICS AS BEING THE ISSUE. IN WAITING TO HAVE THE FUNDS TO HAVE THE TIPM REPLACED MY CAR IS NOW SHIFTING INTO DRIVE 2 AND DRIVE1 ON ITS OWN WHILE I WAS DRIVING. I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT OTHER OWNERS HAVING THE SAME SAFETY ISSUE.
Mileage: 149,000
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
Mileage: 132,800
IGNITION SWITCH FAILURE. WON'T START HAVE A HARD TIME GETTING TO KEY TO TURN THE ENGINE OVER HAVE TO WIGGLE AND PRESS HARD TO START . TAKES A LONG TIME TO FIDDLE WITH IN ORDER TO START .
Mileage: 97,000
MY VAN NEEDS A NEW TIPM. THIS IS A RECALL FOR SOME CHRYSLER VEHICLES UNDER P54/NHTSA 14V-530. WHY DOES THIS NOT INCLUDE ALL CHRYSLER VEHICLES? THE VAN STARTS INTERMITTENTLY. SOMETIMES WITHOUT ISSUE OTHER TIMES TAKES MINUTES AND SEVERAL ATTEMPTS.
Mileage: 108,000
IT TURNS OFF WHEN I'M ON THE ROAD
Mileage: 35
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WHY IT SHUTS OFF . IT ONLY HAPPENED ONCE WHEN WE BOUGHT IT IN THE FALL. NOW THAT ITS WARM IT HAPPENS A LOT
Mileage: 135,000
THE FUSE BOX UNDER THE HOOD THEY CALL THE TIPM HAS A KNOWN PROBLEM WITH THE FUEL PUMP FUSE GOING BAD THAT THE VEHICLES COMPUTER DOES NOT REGISTER THE CAR FAX SHOWS THAT IT WAS LOOKED AT IN CA. IN OCT.2019 FOR HARD TO START BUT NO PROBLEM WAS FOUND IBOUGHT IT ON MARCH 8 2020 IT RAN GREAT UNTIL THE FUEL PUMP WENT OUT ALONG WITH THE FUSE BOX THEY SAID THEY DONNOT HAVE ANOTHER ONE THAT I WOULD HAVE TO HAVE IT REBUILT A NEW FUEL PUMP IN
Mileage: 120,000
THE VEHICLE CONTINUALLY FAILS TO START WHEN KEY FOB IS INSERTED IN IGNITION AND TURNED. IT ALSO OFTEN FAILS TO ALLOW US TO TURN THE VEHICLE OFF OR REMOVE THE KEY. THIS HAPPENS YEAR ROUND AND AT VARIOUS LOCATIONS. WE HAVE YOUNG CHILDREN AND HAVE BEEN STRANDED IN LOCATIONS, UNABLE TO START OUR VEHICLE DUE TO THIS. THE VEHICLE IS STATIONARY WHEN THIS OCCURS, AND IT TYPICALLY OCCURS MORE FREQUENTLY AFTER BEING USED. FOR EXAMPLE, I WILL DRIVE TO THE STORE AND WHEN I COME BACK OUT, MY VEHICLE WILL BE ABLE TO START. *TR
Mileage: 110,000
I WILL BE DRIVING THE VAN AND IT WILL RANDOMLY SHUT OFF IT ONLY DOSE IT AT LOW SPEEDS AT LIKE 20 -40 BUT I LOSE POWER STEERING EVERYTHING UNTIL I PUT IT IN NEUTRAL AND START IT AGAIN. *TR
Mileage: 138,000
THE VAN IS CUTTING OFF WHILE GOING DOWN THE ROAD, WE HAVE DETECTED THAT IT IS POSSIBLY THE KEY FOB. I CAN PLAY WITH THE FOB AND IT DOES KILL THE ENGINE. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER CHRY., PRODUCTS, AND COULD BE THE SAME PROBLEM. *TR
Mileage: 156,110
I HAVE AN ADDITIONAL COMPLAINT: 11286310. TRACTION CONTROL AND ABS SYSTEM DEACTIVATED WHILE DRIVING AROUND TOWN. ENGINE CUT OFF WHILE DRIVING, SPEEDOMETER DASH CLUSTER STOPS WORKING WHILE DRIVING, WITH CHILDREN IN VEHICLE (MINIVAN). U110A DTC. NETWORK, MFG, FUEL AND AIR METERING FAULT. DRIVING SAFETY ISSUE. *TR
Mileage: 99,892
I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY. AFTER, NOW MY VEHICLE CRANKS BUT DOESN'T START AT ALL. THIS IS A HAZARD AND DANGEROUS WHAT I AM AFRAID OF IS THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES AND THE ISSUE HAS NOT BEEN LOOKED AT BY THE PROPER DEPARTMENT OR AUTHORITY. I ALSO BROUGHT THIS ISSUE TO CHRYSLER WHERE I PURCHASED THE VEHICLE AND THEY SAID THEY CAN NOT ASSIST WITH THE ISSUE AND NO RECALLS HAVE BEEN PUT IN PLACE MY VEHICLE HAS BEEN PARKED FOR 5 MONTHS NOW.
Mileage: 125,000
2012 CHRYSLER TOWN AND COUNTRY PURCHASED SECOND HAND AT 84.000 MILES VEHICLE STARTED THEN FOLLOWING AT 86,000 MILES. LIGHTS SENSOR WOULD ACTIVATE LIGHTS WITHOUT INPUT FROM REMOTE OR DRIVER. THEN THE LIGHTS STOPPED SENSING WHEN TO CHANGE AND HAS TO BE ACTIVATED IN MANUAL. VEHICLE WINDOWS WOULD NOT REMAIN UP AND LOCKED WHEN MANUALLY INPUTTED TO DO SO OR ACTIVATED TO DO SO WITH REMOTE. INTERIOR LIGHTS WOULD RANDOMLY SWITCH ON AND RUN THE BATTERY DEAD. THIS RESULTED IN MANY JUMPSTARTS. VEHICLE BEGAN TO USE FUEL LIKE 30.00 WEEKLY WITH NORMAL DRIVING OF MY FAMILY TO 30.00 EVERY TWO TO THREE DAYS WITH NO CHARGE IN DRIVING. THIS INCREASED WHEN THE FAMILY NEEDS TO DRIVE INCREASED TO ALMOST 20.00 DAILY. VEHICLE WOULD NOT ACCELERATE ON AN INCLINE WOULD STAY AT 30 MPH DESPITE YOU PRESSING THE GAS AND IT WOUL REV. VEHICLE WOULD DECORATE AND ACCELERATE ON ITS OWN MERIT, ONE COULD PRESS THE GAS AND IT WOULDN'T INCREASE GOING UP AN INCLINE CAUSING ANY TO MANEUVER AROUND YOU TO AVOID COLLISION AND THE IT WOULD ACCELERATE ON ITS OWN MERIT. VEHICLE LIFT GATE WOULD NOT REMAIN LOCKED WHEN SECURED WHETHER BY REMOTE OR MANUAL. LIFT GATE ALSO STOPPED SENSING AND HAS ALMOST LOCKED MY SMALL DISABLED A CHILDREN IN BETWEEN WHERE IT CLOSES. VEHICLE LIGHTS WOULD STOP WORKING WITH SENSING IN THE AUTO MODE. HAVE TO MANUALLY USE THEM THEN INTERNAL LIGHTS WOULD COME IN AND KILL THE BATTERY. THE SIGNALS IN THE DASH HAD MAJOR MALFUNCTIONS YOU WOULD GET THE AIRBAG, CHECK ENGINE AND VARIOUS LIGHTS INTERMITTENTLY FLASHING. THE DRIVER SIDE SEAT WOULD NOT WORK AS YOU CHANGE A FUSE IT WOULD BLOW. THE PASSENGER DOORS WOULD NOT LOCK WITH REMOTE INPUT OR MANUAL LOCK DOOR CAN OPEN WHEN DRIVING. REAR WINDOWS WOULD OPEN ON THEIR OWN MERIT USUALLY CAUSING ANIMAL TO GET IN. THE CAR FUEL PUMP WOULD NOT STOP RUNNING UNTIL THE BATTERY DIED OR THE TERMINAL WAS REMOVED. THE SCREEN SAID DISPLAY IS HOT.*DT*TP
Mileage: 150,000
2012 CHRYSLER TOWN AND COUNTRY COMPLAINT 2/2 VEHICLE WOULD HAVING A HUMMING AND WHIRRING SOUND COMING FROM IT THAT WOULD CEASE ONLY WHEN THE BATTERY IS DEAD OR TERMINAL REMOVED. THE LIGHTS WOULD KILL THE BATTERY DESPITE BEING LEFT IN OFF POSITION. THE VEHICLE CURRENTLY WAS TAKEN TO THE STORE FOR THE CHANGE OF A TIPM DUE TO SMELLING A VERY HOT BURNING SCENT AND THEN IN STOP WHIRRING SOUND ALONG WITH DISPLAY IS HOT IN RED ON SCREEN. THE ACTUAL SCREEN AND MIDDLE CONTROL PANEL TO HOT TO TOUCH. THE VEHICLE TIRE SYSTEM SIGNAL WOULD OCCUR RECURRENTLY AND IT WOULD CAUSE ONE TO HAVE CONTINUOUSLY CHECK TIRES EVEN IF THEY WERE FINE AND SOMETIMES THE VEHICLE WOULD NEED AND OTHERS NOT. THE VEHICLE WAS LEFT WITH THE DEALER TO CHANGE A TIPM AND WORK ON THE FUEL PUMP NOT STOPPING EVEN WITH NO KEY IN THE VEHICLE AND CHANGE THE BURNED ELECTRICAL REAR WINDOW SWITCH THAT HAD BURNED LIKE OCTOBER. THE VEHICLE HAD A BRAND NEW BATTERY INSTALLED BY AAA. AND THIS BATTERY CELL WAS DESTROYED BY THE CONTINUOUS DRAINING AND JUMP STARTING. THE VEHICLE HAS HAD THE TIPM PUT IN AND RETURNED TO ME A MONTH LATER NOT BEING ABLE TO DRIVE MORE THAN 2 MILES WITHOUT OVERHEATING AND RELEASE OF WHITE SMOKE. THE CAR HAS NO COOLANT IN IT AND NO OIL WHEN REPLACED IMMEDIATELY THE VEHICLE BURNED IT OFF AND IT RAN OUT. THE VEHICLE ALSO HAD TO BE TOWED BACK TO THE DEALER. THE DEALER CHARGES FOR THE NEW COMPUTER AND THEN TELLS ME I HAVE TO PAY FOR THE COOLANT PROBLEM, THE OIL LEAK PROBLEM AND AND SOME CALIBER WITH MY WHEEL. THE VEHICLE ALSO AFTER HAVING A NEW TIPM INSTALLED AND NEW REMOTE CODED AND PROGRAMMED THE VEHICLE PASSENGER DOOR ON THE RIGHT STILL DOESN'T LOCK WITH INSTRUCTION FROM NEITHER REMOTE OR MANUALLY. THE DEALER IS TELLING ME I CAN NOT FIX THE OIL LEAK THING AND DRIVE IT TOPPING OF THE OIL AND CHECKING IT DAILY.
Mileage: 150,000
FUEL PUMP WON'T TURN OFF AFTER TURNING ENGINE OFF. DRAINS BATTERY COMPLETELY. TIPM IS TO BLAME. READ THE OTHER COMMENTS OR LOOK INTO THE LAWSUITS. THIS AFFECTS ALL CHRYSLER VEHICLES WITH THE PENTASTAR ENIGNE.
Mileage: 86,000
THE CAR STOPS AND WONT TURN BACK ON. I WAS TOLD THE TIPM IS BAD CAUSING IT TO SHUT OFF ON THE HIGHWAY. WE WERE DRIVING WHEN IT SHUT OFF AND LOST ALL CONTROL. IT WAS AS IF WE HAD NEVER STARTED THE CAR.
Mileage: 121,000
THE BLIND SPOT DETECTION SYSTEM IS NOT WORKING AGAIN. THIS WAS REPAIRED ON MAY 12, 2017 FOR A COST OF $1409.84 AND HAS FAILED AGAIN. THIS IS MY SECOND COMPLAINT TO NHTSA. I DID NOT RECEIVE ANY FEEDBACK FROM MY FIRST COMPLAINT. A TECH AT THE DEALERSHIP TOLD US THAT THE CONTROL MODULE IS LOCATED IN THE WHEEL WELL AND IS EXPOSED TO MOISTURE AND DIRT WHICH CAUSES THE FAILURES. HE TOLD US THAT CHRYSLER KNOWS THAT THEY HAVE A DESIGN PROBLEM BUT DID NOT DESIGN A PERMANENT FIX. I DO NOT THINK THAT I SHOULD HAVE TO PAY FOR THIS REPAIR (AGAIN). IN THE VAN, VISIBILITY IS LIMITED AND THE BLIND SPOT DETECTION SYSTEM IS NEEDED FOR SAFETY AND CRASH AVOIDANCE. THIS PROBLEM HAPPENS NOW ANYTIME THE VEHICLE IS DRIVEN.
Mileage: 67,201
DOOR CAUGHT FIRE WHILE DRIVING, SMOKE EVERYWHERE, SMOKE COMING FROM UNDER HOOD.
Mileage: 100,000
I REPORTED A STRANGE SOUND TO MY TRUSTED MECHANIC, AND HIS TECH QUICKLY AFFIRMED THAT THE FUEL PUMP WAS STILL OPERATING EVEN WITH THE VEHICLE TURNED OFF AND KEYS REMOVED FROM THE IGNITION. THEY TOLD ME WITHOUT SKIPPING A BEAT THAT THIS WAS A TIPM MALFUNCTION. THEY WERE CONFIDENT THAT THIS WAS A COMMON PROBLEM AND THAT CERTAINLY THERE WOULD BE A RECALL THROUGH THE DEALER. HOWEVER, THERE HAS NOT BEEN A RECALL ISSUED FOR THIS PROBLEM ON THIS MAKE, MODEL, OR YEAR OF THIS VEHICLE. I HAVE READ AROUND THE WEB, AND IT DOES INDEED SOUND LIKE A COMMON PROBLEM CHRYSLER TOWN AND COUNTRY MINIVANS MADE BETWEEN 2011 AND 2013 (MINE'S A '12). IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE WHO, IN GOOD FAITH, TRUSTED THE CHRYSLER BRAND. IT ALSO SEEMS LIKE THIS PROBLEM CARRIES WITH IT VERY SIGNIFICANT RISK OF DANGEROUS MALFUNCTIONS: VEHICLE STALLING AT HIGH SPEEDS, VEHICLE FIRE, OTHER DAMAGE TO VEHICLE THAT COULD BE AVOIDED IF THE TIPM WERE REPLACED. CHRYSLER, DO THE RIGHT THING: IN GOOD FAITH, PROTECT YOUR CUSTOMERS. IT WILL BE FAR CHEAPER FOR YOU TO ISSUE A RECALL ON THE FRONT END THAN TO RISK DEALING WITH A CLASS ACTION SUIT THAT ARISES AS A RESULT OF CUSTOMERS SUFFERING INJURY OR, GOD FORBID, DEATH BECAUSE YOU DIDN'T TAKE CARE OF BUSINESS. IN THE LONG RUN, YOUR BOTTOM LINE WILL BE HEALTHIER IF YOU STAY OUT OF THE TRAGEDY SEGMENT OF THE NATIONAL NEWS (THINK TAKATA AIRBAGS AND TOYOTA BRAKES).
REPLACED ALTERNATOR TWO TIMES WITHIN A YEAR AND NOW NEED A THIRD. STARTED JUNE 2018 WHILE AWAY ON A TRIP, ALL LIGHTS ON DASHBOARD LIGHT UP WITH NO WARNING SIGNS. EVERYTHING FAILED., BRAKES BARELY WORKED TO STOP, NO POWER STEERING, WINDOWS WOULD NOT GO UP/DOWN, NO AIR, NO FLASHES....ETC. THE SECOND TIME JULY 2019, BATTERY LIGHT COMES ON, THEN GOES OFF. A DAY LATER HAD THE BATTERY REPLACED. ALTHOUGH THE BATTERY TESTED WELL ACCORDING TO THE COMPANY, THEY PLACEMENT DUE BEING UNDER WARRANTY. THE FOLLOWING WEEK, AGAIN THE BATTERY LIGHT COMES ON DURING HIGHWAY SPEED AND CAR BEGINS THE SAME ISSUES AS BEFORE. CAR WAS TOWED TO DEALERSHIP. DEALERSHIP STATES IT'S THE ALTERNATOR ONCE AGAIN. HERE WE ARE DECEMBER 2019 WITH THE SAME ISSUES....NOT TO MENTION THE PASSENGER AIRBAG LIGHT NEVER GOES OFF AS THE DEALER STATES IT'S NOTHING.
VAN HAS HAD VERY FEW PROBLEMS, I HAVE REACHED APPROXIMATELY 190000 MILES AND STARTED HAVING THE STALLING WHILE DRIVING ISSUES THAT OTHERS HAVE ALSO REPORTED. THERE ARE NO INDICATORS OR PRE WARNINGS ON DASHAND ACTUALLY TAKES A FEW SECONDS TO REALIZE THE CAR HAS SHUT OFF. AFTER IT HAPPENED THE FIRST TIME, MY MECHANIC SUGGESTED TO START WITH A FULL TUNE UP AS NO CODES WERE COMING UP. IT HAS HAPPENED TWICE SINCE. IT IS A TERRIFYING PROBLEM, TO JUST HAVE CAR STOP AT RANDOM WITH NO WARNING AT ANY SPEED. 3 TIMES...1ST IN MOTION CITY STREET GOING STRAIGHT, 2ND TIME IN MOTION CITY STREET RIGHT AFTER MAKING A TURN, 3RD TIME ON HIGHWAY SLOWING DOWN TO TURN. WHY IS THIS NOT PART OF THE RECALL R09 FOR DURANGOS/GRAND CHEROKEE? I CAN NO LONGER TRUST TO HAVE MY KIDS IN THIS CAR THAT IS DESIGNED FOR FAMILIES...HOW DO I KNOW THE REPLACEMENT PARTS WILL BE SAFE?
Mileage: 190,000
SOMETIMES THE VAN WILL START SOMETIMES IT WON'T. YOU GET IN PRESS BRAKE AND PUSH THE PUSH START AND IT WON'T START.
MULTIPLE TIMES THE VEHICLE HAS STALLED AND COMPLETELY SHUT DOWN WHILE IN USE. MY FATHER HAD IT STALL TWICE WHILE ON THE FREEWAY AT FREEWAY SPEEDS. I HAVE RECENTLY HAD THE VEHICLE STALL WHILE IDLING AT STOP LIGHTS AND STOP SIGNS WHEN TRYING TO PROCEED FORWARD. WE ALSO HAD AN ISSUE WHERE WE TOOK THE VEHICLE OUT OF PARK AND INTO REVERSE AND USING THE GAS PEDAL WAS NOT PROPELLING THE VEHICLE AT A PROPORTIONAL RATE - AND THEN WHEN PUT BACK IN DRIVE THE SAME THING OCCURRED - THE VEHICLE WAS STILL RUNNING. WE HAD TO PARK, TURN IT OFF, AND RESTART THE VEHICLE WHICH CLEARED THE ISSUE IN THAT MOMENT. THIS IS EXTREMELY DANGEROUS AS THE VEHICLE COMPLETELY TURNS OFF WHILE YOU ARE IN THE MIDDLE OF USING IT! WE HAVE OUR BABIES IN THESE VEHICLES WHILE WE ARE USING THEM! I HAVE READ TOO MANY OTHER ACCOUNTS OF THIS HAPPENING TO OTHER OWNERS WHO ALSO ARE SPENDING THOUSANDS OF DOLLARS FOR MECHANICS TO GO HUNTING FOR SOLUTIONS - MOST OF WHICH DO NOT WORK. THIS IS UNSAFE AND NEEDS TO BE INVESTIGATED AS A LARGER ISSUE WITH THIS VEHICLE. I'M LISTING MY SPEED BELOW AS 5 MPH BECAUSE THAT HAS BEEN A FREQUENT CASE; HOWEVER, ANOTHER DRIVER OF THE VEHICLE HAS EXPERIENCED THIS AT HIGH SPEEDS PREVIOUSLY ON MY VEHICLE.
Mileage: 123,000
ON OUR 2012 TOWN AND COUNTRY , WE HAD REPLACED TIPM ON 2/18. AFTER REPLACEMENT , VEHICLE WOULD STILL TURN OFF IN MID-DRIVE , NOT TURN ON AT ALL NOR TURNOVER MANY TIMES . I BELIEVE IT'S A HUGE SAFETY ISSUE TO NOT HAVE ANY CODES SHOW UP, THE DEALER AFTER REPLACING TIPM ( PARTS AND LABOR $1400), THEY CAN'T FIND ISSUE WHICH CAUSES A LARGE SAFETY CONCERN AS MY GIRLFRIEND AND CHILDREN ARE LEFT TO DRIVE A VEHICLE THAT CAN INTERMITTENTLY TURN OFF MID DRIVE . IT SEEMS MANUFACTURERS KNOW OF THIS PROBLEM BUT NO RECALLS HAVE BEEN ISSUED NOR A FIX .
AT FIRST IT USED TO KILL THE BATTERY OVERNIGHT. NOW FAILS TO START. NO WARNING LIGHTS. NO CHECK ENGINE LIGHT ON.
I HAVE BEEN HAVING YEARS OF PROBLEMS WITH THIS VEHICLE. SHORTLY AFTER PURCHING IT IN 2015, THE CLIMATE CONTROL UNIT STARTED (AND CONTINUES) TO TURN ON RANDOMLY WHENEVER IT WANTS TO, THE A/C STOPPED WORKING COMPLETELY, AND THE BLIND SPOT SENSORS ARE ON 100% OF THE TIME. MORE RECENTLY, THE VEHICLE KEPT HAVING TO GET JUMP STARTED EVERY MORNING FOR ABOUT 2 WEEKS UNTIL FINALLY IT WOULDN'T TURN OVER AT ALL. I HAVE REPLACED THE BATTERY 3 TIMES, THE ALTERNATOR TWICE (THE FIRST TIME AFTER THE VEHICLE STALLING OUT ON A MAJOR HIGHWAY A LONG WAY FROM HOME), THE FUEL PUMP WAS JUST REPLACED, AND THEN I FIND OUT FROM THE GARAGE THAT CHANGED THE FUEL PUMP THAT THE TIPM NEEDS TO BE REPLACED. I AM NOW CURRENTLY WAITING FOR A NEW TIPM FROM THE DEALERSHIP. I HAVE BEEN WITHOUT A VEHICLE FOR 3 WEEKS NOW AS THIS PART IS ON BACK ORDER. THIS VEHICLE HAS COST ME THOUSANDS OF DOLLARS IN THE SHORT TIME I HAVE OWNED IT AND HAS BEEN VERY UNRELIABLE FOR ME AND MY FAMILY, INCLUDING 3 CHILDREN.
Mileage: 96,000
1) -STEREO AND NAVIGATION SYSTEM ON END OFF 2) - WARNING LIGHT'S TURN ON ON THE BOARD AND RUN OUT OF POWER 0 POWER 3) - INJECCION PROBLEM
Mileage: 510,000
I WAS DRIVING ON THE FREEWAY WITH 2 SMALL KIDS IN THE CAR AND A SEMI RIGHT BEHIND ME WHEN MY VAN COMPLETELY SHUT OFF NOTHING WAS WORKING. AFTER WHAT SEEMED LIKE AN ETERNITY ALL THE POWER WAS RESTORED AND I WAS ABLE TO DRIVE TO OFF RAMP AND STOP. THERE WAS NO WARNING AND NO LIGHTS SHOWING A PROBLEM. VAN IS CURRENTLY INTHE SHOP DIAGNOSTIC TEST SHOWED NO ERROR CODE. ME AND MY KIDS COULD HAVE BEEN KILLED ALONG WITH OTHERS AS I HAD NO CONTROL. CURRENTLY AWAITING REPORTS FROM MECHANICS.
Mileage: 98,941
ALL SORTS OF ELECTRICAL ISSUES. PASSENGER SIDE REAR DOOR SLIDES OPEN RANDOMLY WHEN STARTING CAR OR UNLOCKING DOORS. TAILGATE OPENS RANDOMLY THE SAME WAY. TAILGATE HAS OPENED WHEN CAR WAS PUT IN REVERSE TO BACK UP. PASSENGER REAR DOOR NO LONGER LOCKS. IF CAR IS LOCKED AND ALARM ENABLED, THAT DOOR WILL STILL OPEN AND ALARM GOES OFF. FUEL PUMP COMES ON WHEN CAR IS TURNED OFF, DRAINING BATTERY AND DAMAGING FUEL PUMP. FUEL PUMP SHUT OFF WHILE DRIVING DOWN ROAD, AND ALSO WHILE SITTING AT RED LIGHT, CAUSING CAR TO TURN OFF. REPLACED OIL SENSORS, FUEL PUMP, CRANKSHAFT SENSOR; HAD HOUSE OF VOLTAGE AND CIRCUIT TESTS DONE ON VEHICLE TRYING TO DETERMINE ROOT OF ELECTRICAL PROBLEMS. AFTER 9 MONTHS OF TRYING TO FIGURE OUT WHAT IS WRONG WITH VEHICLE AND POURING MONEY INTO IT, FINALLY DISCOVERED THAT FAULTY FUEL RELAYS IN TIPM WERE COMMON IN DODGE FROM 2011-2013. SOME MODELS WERE ISSUED A RECALL, BUT NOT THE CHRYSLER TOWN AND COUNTRY. REPAIRING TIPMS IS PRICEY. FUEL PUMP ISSUE IS NOW SOLVED BUT ALL OTHER ELECTRICAL ISSUES REMAIN WITH DOORS AND TAILGATE. HEATER HAS ALSO RANDOMLY TURNED ON. REAR AC/HEAT HAS COME ON WHILE DRIVING DOWN ROAD EVEN THOUGH REAR SYSTEM WAS TURNED OFF.
Mileage: 130,000
ELECTRICAL HAS BEEN MALFUNCTIONING FROM REAR VIEW WINDOW DETECTORS, RESET CAMERA, DOOR LOCKS, AUTO START, AND NOW DOOR LATCHES. I HAVE TO MANUALLY PLACE KEY TO START VAN, AND NOW THE HEATER TURNS ON RANDOMLY, AND THE DOOR OPENS WITHOUT BEING ANYWHERE AROUND THE VAN, AND IT LOCKS AND UNLOCKS RANDOMLY, SOMETIMES WITH KIDS IN IT WITH THE KEYS TOO. I CAN'T GO ANYWHERE WITHOUT COMING OUT TO PARKING LOT AND DOORS ARE OPEN. IT WILL SIT IN OUR GARAGE, HONKING, LOCKING AND UNLOCKING, DOORS OPENING AND CLOSING, WITH NO ONE TOUCHING THE KEY OR NEAR IT. I HAD REPAIR TWICE AT A DEALERSHIP, BOB THOMAS DIMENSION FORD, WHO CHARGED $1200.00 WITH NO FIX, AND COULD NOT KEEP GOING WITHOUT A VEHICLE. NOW IT FEELS UNSAFE TO EVEN DRIVE. *DT *AS *DT THE CONSUMER STATED CHRYSLER DECLINED TO FIX THE RECALL. *TR
Mileage: 130,000
CAR WILL BE MOVING AND AUTOMATICALLY SHIFT TO A DIFFERENT GEAR AND SOMETHING GOING ON ELECTRICALLY WITH CAR. AS WELL IT SHAKES A GREAT DEAL
Mileage: 126,000
CAR WOULD NOT START FROM PARK. TOWED TO DEALER. DIAGNOSIS , WIN MODULE BAD. WHY IS THERE NO RECALL ON THE 2012? IT WILL COST ABOUT $1500.00 TO FIX. IN ADDITION, THIS IS A SAFETY ISSUE. THE RIGHT REAR SLIDING DOOR WILL NOT LOCK. THIS SEEMS TO BE AN ISSUE WHEN I LOOKED ONLINE. THE DOORS EITHER DO NOT LOCK OR LOCK AND ARE UNABLE TO OPEN. AGAIN A PROBLEM WITH THE COMPUTERS.
Mileage: 81,000
THE VAN HAS TURNED OFF COMPLETELY ON THE ROAD AND IN THE MIDDLE OF THE FREEWAY SEVERAL TIMES. THE VAN WILL TURN ON, BUT AS SOON AS YOU LET THE KEY GO, IT WILL TURN OFF.
Mileage: 5
THIS SITUATION ARISES WHILE DRIVING AND WHILE STOPPED. THE PASSENGER SLIDING DOOR KEPT LOCKING OR UNLOCKING; SOMETIMES DOOR REFUSED TO CLOSE. ON JAN 22 2018 I HAD IT REPAIRED AT CHRYSLER DEALER AT A TOTAL COST OF $1004.85; MILEAGE WAS 84,226. MILEAGE IS NOW ABOUT 108,000 AND THE DOOR IS ACTING UP AGAIN. NOW I HAVE TO LOCK IT MANUALLY, WHICH MEANS THAT IF I DON'T THEN THAT DOOR IS UNLOCKED WHILE DRIVING. IF I LOCK IT THEN WHEN I STOP AND TRY TO GET THE GRANDCHILDREN OR AGING UNCLE OUT I CANNOT OPEN THE DOOR AND I HAVE TO HOPE THIS IS NEVER AN EMERGENCY SITUATION
Mileage: 84,000
THE BLIND SPOT DETECTION SYSTEM IS MAL-FUNCTIONING AND WAS BEEPING INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST AROUND $3K TO FIX IT. AT THE TIME IT WAS INTERMITTENT AND I WAS NOT GOING TO FIX IT NOW IT IS NON-STOP AND INTOLERABLE AND DANGEROUS AS IT IS NOT PERFORMING ITS INTENDED SAFETY FUNCTION AND CAUSING A DISTRACTION. THE DESIGN ALLOWS THIS PIECE TO GET WATER IN IT AND QUIT WORKING. I BELIEVE THIS IS A DESIGN FLAW AND A SAFETY ISSUE AND CHRYSLER SHOULD FIX IT. ADDITIONALLY, IT APPEARS MANY PEOPLE ONLINE HAVE HAD THE SAME PROBLEM. SOME HANDY PEOPLE HAVE FIXED IT THEMSELVES BY REPLACING THE SENSORS AT A COST FAR LESS THAN $3K. I THINK THIS SHOULD BE INVESTIGATED PLEASE. THANK YOU.
Mileage: 80,000
OUR VEHICLE WILL RANDOMLY TURN OFF WHILE DRIVING. THIS HAS BEEN HAPPENING FOR OVER A YEAR. WE TOOK OUR VEHICLE INTO THE DEALERSHIP. THEY LOOKED FOR CODES IN THE COMPUTER TO HELP FIX THE PROBLEM BUT THEY SAID NO CODES WERE GENERATED SO THERE WAS NOTHING THEY COULD DO. THEY SUGGESTED, WHEN IT HAPPENS AGAIN, COME BACK TO THE DEALERSHIP IMMEDIATELY SO THEY CAN LOOK FOR CODES. WE DID THIS AND THEY FOUND NOTHING. THEIR NEXT SUGGESTION WAS TO LEAVE THE VEHICLE WITH THEM FOR A COUPLE OF WEEKS SO THEY COULD DRIVE IT AND TRY TO SEE IF IT WOULD HAPPEN WHILE THEY HAVE IT. WE DID THAT AND THEY FOUND NOTHING. THEIR LAST SUGGESTION WAS TO WAIT FOR IT TO GET WORSE. THERE IS THE PROBLEM. THEY ARE ASKING US TO DRIVE A VEHICLE THAT WE KNOW SHUTS DOWN WHILE DRIVING. IT HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, IT HAS HAPPENED WHILE DRIVING ON A BUSY STREET DURING RUSH HOUR. FORTUNATELY, WE WERE ABLE TO PULL OVER SAFELY TO RESTART THE CAR. THE CONCERN IS THIS SITUATION IS SO RANDOM IT MAY HAPPEN WHEN WE CAN'T PULL OVER SAFELY AND US OR SOMEBODY ELSE GETS HURT. WE HAVE LOOKED ONLINE AND HAVE FOUND THAT OTHERS HAVE EXPERIENCED SIMILAR SITUATIONS. IT IS AWFUL THAT NOBODY HAS A WAY TO FIX THIS FAMILY VEHICLE UNTIL IT GETS WORSE. WE FEEL WE ARE FORCED NOW TO GET RID OF THIS VEHICLE.
Mileage: 80,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED AND THE FRONT PASSENGER AND REAR VENTS WOULD NOT BLOW OUT COLD AIR AT ALL. THE DRIVER'S SIDE VENT BLEW OUT SEMI COLD AIR; HOWEVER, THE VEHICLE'S TEMPERATURE REMAINED HOT DUE TO THE FAILED AIR CONDITIONER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000.
Mileage: 103,000
TROUBLE STARTING, BATTERY LIGHT AND ALL DASHBOARD LIGHTS ON CAR KEPT REVING UP AND DOWN HEATER WAS IN FULL BLAST AND WOULD NOT TURN OFF WINDOWS WOULD NOT OPEN AND I COULD NOT PUT CAR IN NEUTRAL TO GET TOWED AND HAD TO BE DRAGGED ALSO THE TRUNK WOULD RANDOMLY OPEN WHEN I WOULD WALK OUTSIDE. ALL O THIS HAPPENED WHILE THE VEHICLE WAS RUNNING AND I WAS DRIVING DOWN THE ROAD. EXCEPT FOR THE TRUNK OPENING AND CLOSING, THAT WOULD HAPPEN WHEN I WOULD WALK OUT TO THE PARKING LOT IT WOULD RANDOMLY BE OPEN. I HAD TO HAVE IT TOWED AND SINCE THEY COULDN'T PUT THE VEHICLE IN NEUTRAL IT WAS DRAGGED OUT OF THE DRIVEWAY. IT WAS SO HOT I ALMOST PASSED OUT SINCE THE WINDOWS WOULD NOT GO DOWN AND IT WAS BLOWING 82DEGREES ON HIGH IN 85 DEGREE TEMPERATURE OUTSIDE. THE CHRYSLER DEALERSHIP SAID IT IS THE TIPM GONE BAD AND IT ALSO NOW NEEDS A NEW BATTERY AND ALTERNATOR BECAUSE IT WAS ALL RUINED. $1996 +TAX. IT IS STILL AT THE SERVICE DEPARTMENT. BECAUSE I HAVE NOT BEEN ABLE TO PAY FOR IT. NOW I SEE THAT THERE HAVE BEEN RECALLS FOR THE TIPM ON NUMEROUS TOWN AND COUNTRY VANS.. WHY WASN'T MINE LISTED AND IT IS DOING THE SAME THING?
Mileage: 120,000
I HAVE HAD ALTERNATOR, FUEL PUMP,AND BATTERY REPLACED UNDERNEATH THE VAN I CAN HEAR A NOISE LIKE A VACUUM SOUND COMING FROM THE FUEL PUMP LIKE A FAN IS STILL TURNING EVEN THOUGH THE CAR IS FULLY OFF. I HAVE SEEN OTHER REPORTS SIMILAR ONLINWTHAT ARE ONLINE.
Mileage: 110,000
WHEN STATIONARY, PARKED, NOT TURNED ON, WITH NO KEY IN THE IGNITION AND DRIVER NO WHERE NEAR VEHICLE THE SIDE DOORS AND HATCH OPEN BY THEMSELVES WITHOUT A PERSON PUSHING THE KEY FOB BUTTONS. THEY ALSO CLOSE BY THEMSELVES IN THE SAME MANNER. SOMETIMES THE BEEPING NOISE INDICATING THAT THE DOORS ARE LOCKED OR UNLOCKED GOES OFF BY ITSELF TOO.
Mileage: 118,700
VEHICLE INTERMITTENTLY SHUTS OFF AND LOSES POWER WHILE OPERATING DURING BOTH HIGH AND LOW SPEEDS ON HIGHWAYS, CITY STREETS, AND OTHER ROADS, DURING BOTH TURNS AND DRIVING STRAIGHT. SLIGHT MOVEMENT OF THE KEY BEING USED CAUSES THE VEHICLE TO REGAIN POWER. HAPPENS WITH 2 DIFFERENT KEYS WHICH BOTH LOOK IN GOOD CONDITION. AFTER SOME RESEARCH, READING SOME FORUMS AND SPEAKING WITH MECHANICS, THE WIN MODULE, A PART THAT WAS RECALLED ON PREVIOUS CHRYSLER AND OTHER MODELS UP TO 2010, APPEARS TO BE THE ISSUE, AND IS NOT AN ISOLATED ONE. POTENTIALLY A VERY DANGEROUS PROBLEM THAT I'M SURE HAS ALREADY BEEN REPORTED AND SHOULD BE ADDRESSED BY THE MANUFACTURER.
Mileage: 135,000
DASH LIGHTS AND HEADLIGHTS SHUT OFF DURING OPERATION AT NIGHT THEN COME BACK ON A FEW SECONDS LATER. WE FOUND ONLINE THAT THERE IS AN ISSUE WITH AN ELECTRICAL MODULE THAT IS COSTLY TO FIX BUT THIS PROBLEM IS DANGEROUS AS WELL!
Mileage: 117,000
BLIND SPOT DETECTION SYSTEM CONTROLLERS FAILED DO TO CORROSION.
Mileage: 130,000
DRIVER DOOR CAUGHT FIRE AFTER RECALLED WINDOW SWITCH WHILE DRIVING. LUCKILY, A FRIEND BEHIND ME HAD A FIRE EXTINGUISHER SO THE FIRE WAS CONTAINED TO THE DRIVER DOOR
Mileage: 129,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUTTING OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO PASS INSPECTION DUE TO THE FAILURE. AN INDEPENDENT MECHANIC INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
PASSENGER SIDE BLIND SPOT DETECTION FAILED. LOCATED IN WHEEL WELL. HOUSING WAS CORODED, DIRT, SAND ,& WATER DAMAGE INSIDE CORRODED WIRES. COST TO REPAIR / REPLACE <$1000
Mileage: 120,000
MY BLIND SPOT SENSORS WERE MALFUNCTIONING. I BROUGHT THEM TO A DEALER THAT SAID THAT IT IS A VERY COMMON ISSUE BECAUSE OF A DESIGN FLAW THAT CAUSES WATER TO GET INTO THE SENSOR HOUSING. I JUST GOT HOME AND REMOVED BOTH SENSORS AND BOTH ARE CORRODED FROM WATER DAMAGE THAT CLEARLY ENTERED AT THE SEAMS OF THE HOUSING. THIS IS SO BAD THAT THEY ARE SPLIT OPEN BECAUSE THE CORROSION AND THERE WAS EVIDENCE OF SHORTING WIRES AND MELTING PLASTIC IN THE AREA WHERE THE SENSORS ARE HOUSED IN THE REAR BUMPERS. THIS ISSUE WAS PRESENT IN BOTH SENSORS AND AFTER SOME ONLINE SEARCHES IT APPEARS THAT THOUSANDS OF OTHER DRIVERS OF THIS MAKE/MODEL ARE EXPERIENCING THE SAME ISSUE. BECAUSE THE BLIND SPOT WARNING SYSTEM IS A SAFETY FEATURE I BELIEVE THIS SHOULD BE A RECALLED ITEM. IF THESE PARTS ARE NOT RECALLED SOMEONE'S FAILED BLIND SPOT DETECTION SENSORS ARE GOING TO CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY OR DEATH (IF THEY HAVEN'T ALREADY.) I HAVE CONTACTED CHRYSLER ABOUT THIS ISSUE AND THEY WERE NOT WILLING TO INVESTIGATE OR SEND A REPLACEMENT PART THAT WOULD BE SEALED TO PREVENT WATER DAMAGE.
I WAS DRIVING ON THE ROAD I WAS GOING TO APPLY BRIGHT LIGHTS WHEN I DID SO THEY DID NOT COME ON MY WINDSHIELD WIPERS CAME ON TRY TO TURN THEM OFF THEY WOULD NOT DO SO HAD NO TURNING SIGNALS LEFT OR RIGHT AND COULD NOT GET THE WIPERS TO STOP
Mileage: 175,000
VEHICLE HAS REPEATEDLY STALLED AND COMPLETELY SHUTDOWN WHILE DRIVING ON CITY STREETS. ON SEVERAL OCCASIONS NARROWLY AVOIDING CAUSING AN ACCIDENT BY BEING REAR-ENDED BY ANOTHER VEHICLE.
Mileage: 95,000
WHILE DRIVING THE VAN ALL THE ELECTRICAL AND ENGINE SHUTS OFF. HAS HAPPENED 4 TIMES AND THE MOST RECENT WHILE GOING 60 HIGHWAY. DEALER FINALLY DIAGNOSED THE TIPM NEEDS TO BE REPLACED. IT LOOKS LIKE THERE HAVE BEEN SEVERAL HUNDRED COMPLAINTS ABOUT THIS AND IT IS VERY DANGEROUS.
Mileage: 102,000
WHILE DRIVING CAR WILL DIE. THIS HAPPENED ON HIGHWAY AND CITY STREET AND DIE. HAPPENS RANDOM. WHEN AT A STOP WITH CAR RUNNING CAR WILL DIE. SO FAR THIS HAS HAPPENED 9 TIMES
Mileage: 103,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,956.
Mileage: 95,956
WHILE DRIVING MY IGNITION "TURNS OFF", OFTEN WHEN I HIT A BUMP. IT IS AS IF I TURN OFF THE IGNITION AND REMOVED THE KEY. THEY ENTIRE DASH READOUT GOES BLANK. I HAVE FOUND THAT IF I PRESS THE KEY IN IT WILL SOMETIMES COME BACK ON BUT I STILL MUST SHIFT TO NEUTRAL AND TURN THE KEY TO START. THIS SEEMS VERY DANGEROUS AS IT HAS HAPPENED MANY TIMES WHILE DRIVING IN EXCESS OF 55 MPH. ONE TIME I ACCIDENTLY SHIFTED BEYOND NEUTRAL INTO PARK! I BELIEVE THAT CHRYSLER HAD A RECALL ON THIS PROBLEM IN THE TWO PRIOR YEAR MODELS AND I BELIEVE IT SHOULD BE EXTENDED TO THE 2012 MODEL. THIS HAS HAPPENED DOZENS OF TIMES, THE LAST TIME BEING YESTERDAY.
Mileage: 128,000
OUR TOWN & COUNTRY TURNS OFF WHILE DRIVING. SOON AFTER IT HAS BEEN TURNED ON. IT HAS HAPPENED AT LOW SPEEDS AND WHILE AT A STOP. ONCE IT SHUTS OFF, IT WON'T RESTART UNTIL SITTING FOR SEVERAL HOURS. BOTH OUR LOCAL CAR MECHANIC AND THE CHRYSLER DEALERSHIP HAVE INSPECTED THE CAR AND CAN'T FIND ANYTHING WRONG. NO ERROR CODES SHOW UP. THANKFULLY IT HAS ONLY HAPPENED WHILE I'VE BEEN IN RELATIVELY SAFE SITUATIONS, LIKE PARKING LOTS OR BACKING OUT OF MY GARAGE. BUT THE SAFETY CONCERNS ARE HUGE, IF THIS HAPPENS IN AN INTERSECTION OR HIGHWAY. THERE WAS A FORMAL INVESTIGATION DONE IN 2014 WITH REGARDS TO THE TIMP, OF WHICH THE TOWN AND COUNTRY WAS ULTIMATELY NOT INCLUDED. ATTCHED ARE REPAIR INVOICES FROM BOTH OUR MECHANIC AND FROM THE CHRYSLER DEALERSHIP.
Mileage: 80,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEDARD BROTHERS CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, 413-743-0014) WHERE IT WAS DIAGNOSED THAT THE CAMERA HARNESS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *TT DEALER STATED BLIND SPOT MOTORS AND HARNESS CORRODED.*JB
Mileage: 88,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS TURNED OFF, THE BATTERY POWER DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND ALTERNATOR, BUT THE FAILURE CONTINUED. IT WAS LATER DETERMINED THAT THE FUEL PUMP RELAY REMAINED ACTIVATED EVEN THOUGH THE VEHICLE WAS TURNED OFF AND THE IGNITION KEY WAS REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (EAST TENNESSEE DODGE, 2774 N. MAIN ST, CROSSVILLE, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
THE VEHICLE WOULD SHUT DOWN AND WOULD REQUIRE RESTARTING. RADIO TIME WOULD RESET AS IF THE BATTERY WAS DISCONNECTED. AFTER HAVING AUTO TECH LOOK AT VEHICLE, IT HAS SHUT DOWN ONCE AT A STOP. THE RADIO HAS RESET MULTIPLE TIME BUT ENGINE DOES NOT SHUT OFF.
Mileage: 104,366
WHILE STOPPED AND ENGINE RUNNING IN DRIVE GEAR. VEHICLE WAS IN LINE AT A DRIVE THRU. I COULD SMELL ELECTRICAL ODOR IN VEHICLE. THE CARS ELECTRICAL STOPPED WORKING AND THEN THE BATTERY WAS AFFECTED. SUDDENLY NO POWER TO VEHICLE. BATTERY WAS EVEN DEAD AFTER ELECTRICAL WENT OUT.
Mileage: 80,223
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AND NEEDED TO BE JUMPSTARTED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FINNEGAN CHRYSLER JEEP DODGE RAM (26433 SOUTHWEST FWY, ROSENBERG, TX 77471), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
VAN DIES WHILE DRIVING. SPEED DOES NOT MATTER. 5MPH OR 65MPH. DIES WITHOUT WARNING-NO POWER STEERING, HARD TO BRAKE, NO TURN SIGNALS TO LET OTHER DRIVERS KNOW ETC. ONCE I GET PULLED OVER AND PUT INTO PARK IT WILL START UP FINE LIKE NOTHING HAS HAPPENED. THE DEALERSHIP CANNOT FIND ANYTHING WRONG WITH IT. OTHER REPUTABLE MECHANICS FIND NOTHING ON VAN'S COMPUTER.. NO ERROR CODES. NOTHING DETECTABLE. THIS HAS BEEN GOING ON FOR TWO YEARS AT RANDOM. IT'S TERRIFYING AND WILL UNFORTUNATELY PROBABLY BE FATAL SOMEDAY.
Mileage: 2
MY CAR START BUT DON'T RUN . SOME VEHICLES HAS THIS PROBLEM AND THEY SAY THAT IS THE TIPM MODULE. I WISH TO KNOW IF THERE IS A SAFETY RECALL FOR THIS
TIPM MODULE HAS BEEN DEEMED DEFECTIVE BY MULTIPLE MECHANICS. I WAS INFORMED OF AN ACTIVE INVESTIGATION INTO THIS. VAN REFUSES TO START. HAVE NOT HAD VAN RUNNING IN TWO MONTHS NOW. REPLACED BATTERY AND ALTERNATOR TO ELIMINATE THOSE AS THE PROBLEM.
Mileage: 101,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM, NAVIGATIONAL SYSTEM, AND THE REAR BACK UP CAMERA FAILED. A FEW WEEKS LATER, THE CONTACT NOTICED SMOKE COMING FROM THE REAR PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN TO KIMBERLY CAR CITY (625 W KIMBERLY ROAD, DAVENPORT, IA 52806, (563) 391-8300) WHERE IT WAS DIAGNOSED THAT THE REAR BUMPER, MODULES, AND WIRING HARNESS CAUGHT FIRE DUE TO WATER EXPOSURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CHRYSLER ENGINEER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FAILURE WAS NOT DUE TO A MANUFACTURER DEFECT. THE MANUFACTURER PROVIDED CASE NUMBER: CAIR31876429. THE FAILURE MILEAGE WAS 83,000.
Mileage: 83,000
THE BLIND SPOT SENSORS ARE CORRODED AND RUINED DUE TO THE FACT THEY ARE INSTALLED AND SUBJECTED TO RAIN, SNOW AND SALT.
DRIVER'S SIDE SLIDING DOOR IS INOPERABLE. OPENING USING BUTTONS, AND MANUALLY ATTEMPTING TO OPEN FROM THE INSIDE OR OUTSIDE WON'T WORK. THIS SEEMS TO BE A COMMON ISSUE WITH THIS MODEL AND DODGE CARAVANS. THE VEHICLE WAS STATIONARY ON A CITY STREET THE FIRST TIME WE NOTICED IT.
Mileage: 107,000
THIS VEHICLE RANDOMLY SHUTS ITSELF OFF WHILE DRIVING DOWN THE PARKWAY OR ON OUR SUBURBAN STREETS. THE DASH GOES BLACK, THE STEERING WHEEL STIFFENS, AND THE POWER BRAKES BECOME VERY DIFFICULT TO PRESS. IT'S COMPLETELY DEAD. PUTTING IT IN NEUTRAL AND TRYING TO RESTART DOES NOT WORK AT ALL. THE DASH AND ELECTRONICS REMAIN OFF. WE HAVE TO MANEUVER THE VEHICLE TO A COMPLETE STOP, PUT IN PARK, AND THEN TRY SEVERAL TIMES TURNING THE IGNITION BEFORE THE ELECTRONICS COME BACK ON AND THE VEHICLE STARTS. TERRIFYING EXPERIENCE, ESPECIALLY WHEN THE FAMILY IS IN THE VAN.
Mileage: 87,000
FROM FEBRUARY 22ND 2018 TO DATE, THIS AUTOMOBILE HAS REGISTERED NUMEROUS NO CRANK NO START FAILURES, REQUIRING SEVERAL TOWS. IT HAS STALLED IN TRAFFIC ON A MAJOR HIGHWAY, NEARLY CAUSING AN ACCIDENT. CHRYSLER REFUSES TO TAKE A RESPONSIBILITY FOR THESE ACTIONS, THAT WAS CAUSED BY MANY YEARS OF POOR QUALITY CONTROL AND ENGINEERING PRACTICES. THEY HAVE A RESPONSIBLY TO THEIR CUSTOMER TO PROVIDE THE QUALITY PROMISED THEM.
Mileage: 111,902
BLIND SPOT DETECTION SYSTEM STOPPED WORKING. WARNING LIGHTS IN MIRRORS ARE ALWAYS LIT.
Mileage: 89,000
THIS PROBLEM OCCURS FREQUENTLY. I PUSH THE START BUTTON AND THE ENGINE JUST CONTINUES TO TURN OVER WITHOUT STARTING. IF I PULL OUT THE START BUTTON AND USE THE KEY, THE ENGINE STARTS WITHOUT A PROBLEM. RESEARCH SHOWS THAT THERE IS A KNOWN PROBLEM WITH THE TIPM MODULE BUT CHRYSLER WILL NOT REPLACE IT.
Mileage: 104,000
WHILE DRIVING MY TOWN & COUNTRY ON BOTH CITY STREETS AND HIGHWAY THE ENGINE RANDOMLY SHUTS OFF TO INCLUDE ALL INSTRUMENT PANEL LIGHTS ON THE DASH. AFTER COMING TO A COMPLETE STOP I SIMPLY TURN THE KEY TO TRY TO RE-START AND IT DOES. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. I FINALLY TOOK IT TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE. THEY DID SOME SOFTWARE UPDATES AND SENT ME ON MY WAY. THE VERY NEXT DAY IT HAPPENED AGAIN. THE DEALER SAID THAT IF IT HAPPENED AGAIN THAT THEY WOULD NEED TO REPLACE THE CATALYTIC CONVERTER. CATALYTIC CONVERTER? SERIOUSLY DOUBT THIS IS WHAT IS CAUSING THE VEHICLE TO COMPLETELY SHUT OFF. THIS IS VERY DANGEROUS AND CAN BE DEADLY.
Mileage: 100
MY KEY FOB WILL NOT RELEASE FROM IGNITION AND VEHICLE INTERMITTENTLY SHUTS DOWN. WHILE VEHICLE IS PLACED IN PARK AND I ATTEMPT TO REMOVE THE KEY FROM THE IGNITION, THE VEHICLE WILL SHUT DOWN ON ITS OWN. AT THIS POINT, I TRY TO REMOVE THE KEY AND IT BECOMES STUCK IN THE IGNITION. I, THEN, ATTEMPT TO TURN THE CAR BACK ON AND NOTHING HAPPENS...NO POWER! THIS HAS HAPPENED ON SEVERAL OCCASIONS AND I HAVE HAD AN EXTREMELY DIFFICULT TIME REMOVING THE KEY. IT'S AS THOUGH A "KILL SWITCH" HAS BEEN ACTIVATED AND MY VEHICLE DOESN'T HAVE A KILL SWITCH. I HAVE A NEW BATTERY AND MY ENGINE AND TRANSMISSION ARE IN EXCELLENT CONDITION. MY CONCERN IS THAT THIS CAN HAPPEN AT ANY TIME, EVEN WHILE THE VEHICLE IS IN USE. I HAVE CONTACTED CHRYSLER AND THEY HAVE DETERMINED THAT THERE IS NOTHING THAT CAN BE DONE SINCE NO RECALL HAS BEEN ISSUED. I HAVE ALSO RESEARCHED THIS ISSUE ONLINE AND THERE ARE WEBSITES AND MESSAGE BOARDS WITH HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE WITH CHRYSLER TOWN AND COUNTRY VEHICLES.
Mileage: 144,573
WHILE DRIVING I STARTED TO SMELL SOMETHING BURNING AND BEGAN TO PULL OVER. SUDDENLY I SAW SMOKE COMING OUT FROM THE DRIVER SIDE DOOR PANEL. IMMEDIATELY I SHUT THE VAN OFF AND RUSHED TO GET MY CHILDREN OUT OF THE VAN. LATER MY HUSBAND BEGAN TO INVESTIGATE AND FOUND THAT THE WINDOW SWITCH AND HARNESS IT PLUGS INTO WAS COMPLETELY MELTED. WE GOOGLED WHAT HAD HAPPENED AND FOUND THAT THERE IS A RECALL REGARDING THIS PROBLEM AND OUR VAN FALLS UNDER THE RECALL BUT I HAVE NEVER RECEIVED A RECALL NOTICE. THE RECALL CODE IS P25 REAR WINDOW VENT SWITCH.
Mileage: 80,000
TROUBLE STARTING THE CAR. YOU MAY HAVE TO TURN THE KEY A FEW TIMES BEFORE IT WILL CONNECT AND START. IT WOULD DIE ON US AT ANYTIME. I HAD THE CAR RUNNING AND WIGGLE THE KEY AND IT WOULD DIE. GARAGE SAID IT WAS A BAD WIRELESS ING.- KEY MODULE. THEY SAID IT WAS COVERED. IT HAPPENED MANY TIMES IN THE LAST COUPLE OF MONTHS.
Mileage: 125,000
STARTING ISSUES AND MY IGNITION CONTROL IGHT COMES ON. VEHICLE WAS STATIONARY WHEN TRIED TO START. HAPPENS THROUGH OUT THE DAY BUT NOT ALL THE TIME.
Mileage: 83,300
THIS VAN HAS THE BLIND SPOT MONITORING SYSTEM AVAILABLE AS A SAFETY FEATURE AT AN EXTRA COST. THE FACTORY INSTALLED MONITORS ARE EXPOSED TO RAIN, SALT AND CORROSION. MOST OF THE VANS PRODUCED ARE AFFECTED WITH THIS PROBLEM .THE REPAIR COST FOR MINE IS $2140.00 PLUS TAX ON A TWO YEAR OLD VAN AT THAT TIME. WHY DOESN'T THE NHTSA REQUIRE THE COMPANY (CHRYSLER) TO PAY FOR THIS MALFUNCTION? CHRYSLER WAS REQUIRED TO PAY THE REPAIR/ REPLACEMENT COST ON OUR OLD 2006 DODGE CARAVAN REAR AIR CONDITIONER PROBLEMS... THE CHRYSLER COMPANY AND IT'S DEALERSHIPS ARE WELL AWARE OF THIS DEFECT.
Mileage: 61,000
SO ME AND MY FAMILY WE'RE HEADING TO A BIRTHDAY PARTY ON U.S. HIGHWAY 64 GOING TO HUNTSVILLE ALABAMA AND WE WAS ABOUT TEN MINUTES OUT FROM OUR CITY IN WINCHESTER TENNESSEE AND ALL OF THE SUDDEN THE VAN TURNS ITS SELF OFF AT APPROXIMATELY AT 50 MILES AN HOUR AND LOST ALL POWER TO VEHICLE AND POWER STEERING WAS OUT THEN THERE WAS A SIMI TRUCK BEHIND US AND I GUESS HE THOUGHT WE WAS SLOWING DOWN ON PURPOSE AND BLOWED HIS HORN AND PASSED BY.WE MANAGED TO GET THE VAN TO THE SHOULDER IN THE GRASS AND CALLED A TOW TRUCK. THE TOW TRUCK DRIVER TRYED TO BOOST THE VAN UP AND IT STARTED THEN DIED AGAIN SO WE HAD TO HAVE IT TOWED IN. WE CALLED CHRYSLER AND THEY DIDN'T HELP AT ALL BUT TO TELL US TO TAKE IT TO THE DEALERSHIP WHICH THEY WAS CLOSED SO I FIXED IT MY SELF AND ALL IT WAS IS A BAD ALTERNATOR.THERE SHOULD BE SOME KIND OF WARNING WHEN THIS STUFF IS GOING TO HAPPEN BECAUSE IT WAS A SCARY SITUATION AT A HIGH SPEED WITH YOUR FAMILY WITH YOU.
RESPONDED TO A VEHICLE FIRE AND FOUND THIS VEHICLE WIT FIRE AND HEAT DAMAGE TO THE DRIVER'S DOOR AREA. THE DRIVER HAD BEEN DRIVING THE VEHICLE WHEN SHE STATED THERE WERE FLAMES COMING FROM THE DOOR OF HER VEHICLE. THE HEAT DAMAGE WAS MOSTLY IN THE AREA OF THE INTERIOR DOOR HANDLE. OWNER AND DRIVER OF THE VEHICLE STATED THE WINDOW BUTTONS HAD BEEN WORKING INTERMITTENTLY. FIRE MARSHAL WARMINSTER TOWNSHIP *TT *TR
DEALER IDENTIFIED AS FAILED FUEL PUMP RELAY INTEGRATED IN TOTAL INTEGRATED POWER MODULE (TIPM) WHICH IS THE PROBLEM RECALLED IN R09/NHTSA 15V-115 THE 2012/2013 DURANGO AND GRAND CHEROKEE SERIES AND MADE BY SAME MANUFACTURER. THIS CAN CAUSE VEHICLE TO STALL WHILE DRIVING OR HAVE A NON START SITUATION AS POWER IS NOT PROPERLY DELIVERED TO THE FUEL PUMP DUE TO RELAY FAILURE. THIS FAILURE OCCURRED IN THE 2012 TOWN & COUNTRY MODEL WHICH IS NOT COVERED UNDER THE RECALL FOR THE SAME YEAR.
Mileage: 117,000
THE ENGINE HAS RANDOMLY SHUT-DOWN WHILE IN-OPERATION. ELECTRICAL COMPONENTS BLACK-OUT FOR A MOMENT WITHOUT SIGNIFICANT EVENT, THEN POWERS BACK ON. CONCERNS FOR SAFETY WHILE OPERATING THE VEHICLE AND ITS ABILITY TO BE CONTROLLED WHILE IN-MOTION.
Mileage: 60,169
TIPM FUEL PUMP RELAY CAUSED MOTOR STALL IN FRONT OF KINDERGARDEN. LUCKILY AT VERY LOW SPEED AND MY WIFE WAS ABLE TO STOP. THE FUEL PUMP RELAY AS PART OF THE TIPM IS CAUSING STARTING PROBLEMS AND COMPLETELY DRAINED BATTERY (FUEL PUMP SOMETIMES DOES NOT TURN OFF AT NIGHTS) AS WELL.
Mileage: 100,000
THERE WAS A RECALL ON THE REAR QUARTER VENT WINDOW SWITCH. THIS CAUSED AN ELECTRICAL FIRE INSIDE MY VAN CAUSING ALL OF THE WINDOWS AND ELECTRIC DOORS TO CEASE OPENING, LITERALLY TRAPPING MY THEN 3 YEAR OLD TWINS INSIDE THE VAN ON 11/30/16. SUPPOSEDLY FIXED ONLY TO HAVE IT HAPPEN AGAIN 8/31/17. THE SECOND ISSUE INVOLVES A RECALL ON THE POWERTRAIN CONTROL MODULE WHEN THE VAN WAS BRAND NEW. IT HAD TO HAVE REPROGRAMMING OF SOFTWARE BECAUSE OF POOR SHIFT QUALITY. THIS WAS DONE ON 1/1/12. THE LAST ALMOST 2 YEARS OF MY LIFE HAVE REVOLVED AROUND THIS ISSUE. MY VAN FREQUENTLY THINKS IT'S STUCK IN REVERSE WHEN IT IS ACTUALLY IN PARK SO IT WON'T START. THIS CAN GO ON FOR DAYS. IT WAS BROUGHT TO THE DEALERSHIP ON 10/18/16, 11/3/16, 11/30/16, AND AGAIN ON 8/31/17 ALL FOR THIS EXACT REASON. I HAVE NUMEROUS TIME STAMPED PICTURES FROM THE 9 MONTH GAP THAT I STOPPED BRINGING IT IN TO SHOW IT WAS STILL DOING IT. I DIDN'T BRING IT IN, HOWEVER BECAUSE THE ISSUE WAS NEVER RESOLVED BECAUSE NO CODE CAME UP. THIS TIME CHRYSLER HAS CAME UP WITH 8 THINGS THAT IT IS BUT THEY ARE WAITING ON THE BACK ORDERED POWERTRAIN MODULE TO COMPLETE THE LAST OF THE 8 ITEMS. IN THE MEANTIME THEY ARE MAKING ME PAY OVER $1000 OUT OF POCKET FOR A RENTAL I CAN'T AFFORD. THE FIRST TIME THE ELECTRICAL FIRE HAPPENED I WAS DRIVING ON THE EXPRESS WAY IN AN ICE STORM WITH MY CHILDREN AND DOG WHERE THERE WERE NO EXITS. THE SECOND TIME IT HAPPENED, I WAS DRIVING WITH THE GIRL I BABYSIT ON A 50MPH ROAD. WHEN THE CAR THINLS IT'S IN REVERSE, IT SOMETIMES HAPPENS WHEN I AM IN THE PICKUP LINE AT SCHOOL CAUSING OTHER PARENTS TP GET ANGRY WHEN I AM BLOCKING EVERYONE. SOMETIMES I GO TO START MY CAR AND IT'S FINE, OTHER DAYS OR MINUTES IT THINKS IT'S IN REVERSE. IT HAS BEEN THE BAIN OF MY EXISTENCE. *TT NO INSPECTION, RO WITH COMPLAINT OF "VEHICLE FILLED WITH SMOKE": 1/11/2016, P25 OPEN AT THE TIME OF THE EVENT UPDATED 7/23/18*JB
Mileage: 53,232
DRIVER SIDE REAR VENT WINDOW SWITCH AND THE WIRE HARNESS CONNECTION IT PLUGS INTO MELTED WHILE DRIVING. WHILE DRIVING SMOKE STARTED COMING OUT OF THE DRIVER SIDE DOOR PANEL. I PULLED OVER SHUT THE VEHICLE OFF AND QUICKLY TOOK MY THREE CHILDREN OUT OF MY VAN, LUCKILY NO FIRE STARTED AND NO ONE HURT. AFTER INVESTIGATING THE ISSUE, MY HUSBAND PULLED THE WINDOW VENT SWITCH OUT TO FIND IT COMPLETLY MELTED ALONG WITH THE CONNECTOR IT PLUGS INTO. NOW KNOWING IT IS A RECALL I HAVE NOT RECEIVED A RECALL NOTICE AND WOULD LIKE TO GET IT REPAIRED.
Mileage: 75,000
MY TOWN AND COUNTRY SHUT OFF WHILE DRIVING 60 MPH ON A BUSY HIGHWAY WITH MY CHILDREN IN THE CAR. ALL OF A SUDDEN THE ENGINE TURNED OFF, THE POWER STEERING AND BRAKES WERE DISABLED. MY HUSBAND HAD TO HAPHAZARDLY PILOT THE VEHICLE TO THE SIDE OF THE ROAD. WE HAD IT TOWED TO THE DEALERSHIP AND THEY STATED THAT IT WAS A DEAD BATTERY. I INSISTED THAT A DEAD BATTERY DOES NOT CAUSE A VEHICLE TO SHUT OFF MID DRIVE. THE DEALERSHIP RECHECKED IT AND REPLACED THE BATTERY. I GOT IT HOME AND AS I PULLED IN THE DRIVEWAY THE SAME THING HAPPENED. THE CAR JUST SHUT OFF. THIS IS A SERIOUS SAFETY ISSUE THAT CHRYSLER SHOULD BE ADDRESSING. I BELIEVE THAT A FAULTY TIPM IS THE REASON WHY THIS IS HAPPENING.
Mileage: 89,000
TWO SEPARATE ISSUES ABOUT SIX WEEKS APART. FIRST ISSUE: LIFTERS STARTED TO BREAK DOWN, CAUSING A TAPPING SOUND WHEN RUNNING. WHILE DRIVING, ON THREE OCCASIONS THE TEMPERATURE GAUGE ROSE TO ABOUT THE 3/4 MARK (WHERE IT NORMALLY SAT JUST BELOW HALF) AND THE PERFORMANCE OF THE CAR BECAME SLUGGISH. METAL SHAVING DAMAGED BOTH CAMSHAFTS, COVERED BY EXTENDED WARRANTY, BUT COST ABOUT $1500 TO REPAIR. TOOK IN FOR REPAIR JULY 1, 2017, REQUIRED A FULL WEEK TO REPAIR. SECOND ISSUE: THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED, SYMPTOM WAS ENGINE TURNING OVER BUT NOT STARTING UNTIL TRIED SEVERAL TIMES (PUSH BUTTON START). HAPPENED A FEW TIMES IN ISOLATION, TOOK IT IN AFTER HAPPENING TWICE IN A DAY (AND THE THIRD TIME IN A WEEK). TIPM WAS NOT COVERED BY EXTENDED WARRANTY. TOOK IN AUGUST 16, 2017, WAS GOING TO REQUIRE ABOUT 3 DAYS TO REPAIR AT A COST OF $1200. WE HAVE VIDEO SHOWING THIS BEHAVIOR.
Mileage: 98,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO METRO CHRYSLER DODGE JEEP RAM ON MEMORIAL DR C, IN CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE BEGAN TO STALL WHEN IDLING. THE VEHICLE WAS TAKEN BACK TO METRO CHRYSLER WHERE THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE. ..UPDATED 09/21/17 *BF THE CONSUMER STATED THE VEHICLE SHUTS OFF INDEPENDENTLY, BUT THE RADIO STAYS ON. THE KEY WAS REPLACED, BUT THE FAILURE RECURRED. *JS
Mileage: 64,000
THE POWER LIFT GATE WAS OPEN AND COLLAPSE ON TO MY WIFE HEAD , AND WILL NOT STAY UP AND WILL NOT LATCH EITHER TO CLOSE THE DOOR THE CAR WAS PARKED AND MY WIFE WAS LOADING GROCERY IN THE TRUNK AND IT GAVE OUT HIT HER IN THE HEAD AS SHE WAS LOADING!!
Mileage: 110,730
INTERMITTENT PROBLEM WITH STARTING. THE CAR WAS IN A WORKSHOP FOR 3 DAYS AND THE COMPUTER DIDN'T SHOW ANY CODE. HOWEVER, AS SOON AS THE CAR WAS OUT, THE PROBLEM PERSISTED.
2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO BLIND SPOT SENSORS SYSTEM CAUSES A CONSTANT SOUND AND LIGHTS FLASHING INSIDE VEHICLE. CONSUMER SEEKS FINANCIAL ASSISTANCE WITH ELECTRICAL COMPONENT REPLACEMENT REPAIRS. *SMD THE CONSUMER WOULD LIKE TO BE PROVIDED NEW SENSORS OR COMPLETELY REPAIRING THE VEHICLE. *JS
VEHICLE WOULD QUIT WHEN DRIVING. THIS WAS A RECALL ON THE 2008-2010 VANS, BUT IS NOW HAPPENING ON LATER MODELS WITH THE SAME IGNITION SYSTEM & FOBIK STYLE KEYS.
Mileage: 30,968
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Mileage: 62,000
TOTAL INTEGRATED POWER MODULE FUEL PUMP RELAY FAILED CAUSING THE FUEL PUMP TO RUN AFTER THE VEHICLE HAD BEEN TURNED OFF.
Mileage: 129,000
THE SIDE WARNING SYSTEM (IN MIRRORS) STOPPED WORKING AT ABOUT 41000 MILES. THIS HAS MANY COMPLAINTS AND IS COMMON AT THAT MILEAGE RANGE. THEY CHARGE ABOUT 1500 - 2000 FOR EACH SIDE TO FIX THIS. AT 3 TO 4 THOUSAND DOLLARS I NO LONGER HAVE THIS SAFETY SYSTEM ON MY VAN - I CAN NOT AFFORD TO FIX IT.
Mileage: 41,000
BATTERY LIGHT CAME ON, DASH LIGHTS FLASHING, WINDOWS NOT WORKING. THEN EVERYTHING WORKING. ALTERNATOR TESTED AT 14.7 VOLTS OUT OF 15. CRANKING AMPS ON BATTERY DOWN BUT TESTED GOOD. REPLACED BATTERY. SAME ISSUES. HAS NOT STALLED BUT RPM'S DIP. LOSS OF SOME POWER WHEN TRAVELLING UP HILL. NOT SURE WHAT TO DO NEXT.
Mileage: 100,000
WHEN DRIVING THE VEHICLE THIS MORNING AT APPROXIMATELY 7 A.M. PERIOD ON MAJOR ROAD IN LAKE ORION MICHIGAN WHEN DRIVING IN APPROXIMATELY 40 MILES PER HOUR. THE CAR SHUT DOWN, TURNED OFF. STEERING WHEEL LOCKED UP. WHILE DAUGHTER WAS IN THE CAR ALSO. HAD TO PULL OFF IN THE MIDDLE OF THE MAJOR ROAD. NO CODES APPEARED ON THE DASH. FULL TANK OF GAS. JUST HAD THE OIL CHANGED THE DAY BEFORE. AT FRIENDLY CHEVROLET IN LAPEER MICHIGAN. ALREADY NOTIFIED THE DEALERSHIP. THEY ADVISED WITH NO CODES NOT SURE IF THEY CAN HELP OUT AT ALL. THEY WERE VERY HELPFUL THOUGH. AND COURTEOUS.
Mileage: 43,000
WHILE DRIVING THE VEHICLE, THE CAR POWER TURNS OFF WHEN HITTING BUMPS IN THE ROAD. THIS OCCURRED OVER A DOZEN TIMES ON A TRIP FROM CHICAGO TO FLORIDA. THIS OCCURRED ON THE HIGHWAY BUT NOT LIMITED TO CITY DRIVING ONCE ARRIVING IN FLORIDA AND DRIVING ON CITY STREETS. ADDITIONALLY, THERE ARE TIMES WHEN THE VEHICLE TAKES MULTIPLE TIMES TO TRY AND START. THIS OCCURRED EVEN AFTER READING OTHER CHRYSLER VEHICLES HAVE THE SAME PROBLEMS AND CHRYSLER RECOMMENDS TAKING THE KEY FOB OFF OF THE KEY CHAIN AND USING ALONE
Mileage: 104,000
THIS IS AN ADDED CLAIM THEY ALSO FOUND BUS VOLTAGE LOW WIRES HAVE 00KHMS RESISTANE ADD THIS TO MY ORIGINAL CLAIM ON BLIND SPOT MIRRORS.THANK YOU
Mileage: 77,000
TOOK CAR BACK TO DEALER AND WAS TOLD THE TIPM WAS MALFUNCTIONING AND WASN'T COVERED UNDER WARRANTY. CAR IS HARD TO START AND SOMETIMES SHUTS OFF WHILE DRIVING.
THE TIPM WAS REPLACED BY THE DEALER AFTER THE ENGINE STALLED (WHILE STATIONARY) AND/OR WOULD NOT SHUT OFF. OTHER ELECTRICAL PROBLEMS OCCURRED WHEN BOTH SLIDING SIDE DOORS WOULD NOT OPEN OR CLOSE FOR A WEEK AND THEN THEY WOULD WORK PERFECTLY, THEN NOT WORK.
Mileage: 37,710
THERMOSTAT WENT BAD AT 61,500 MILES.
Mileage: 61,500
WE RECENTLY PURCHASED OUR SECOND TOWN AND COUNTRY AFTER HAVING REALLY LIKING OUR FIRST VAN. WE REALLY LIKED THE IDEA OF HAVING THE BLIND SPOT DETECTION SYSTEM. A YEAR OR SO INTO OWNING THE VAN WE STARTED GETTING A WARNING ABOUT THE BLIND SPOT SYSTEM NOT BEING AVAILABLE AND SAID THAT IT NEEDED SERVICE. IT STARTED HAPPENING WHEN THE SNOW STARTED FLYING HERE IN MICHIGAN. NOW AS SOON AS YOU START THE VEHICLE IT STATES IT IS NOT AVAILABLE AND LEAVES THE TRIANGLES LIT IN THE MIRRORS WITH AN OCCASIONAL BEEPING SOUND. FROM OTHER POSTS AND RESEARCH I HAVE READ THIS SEEMS TO BE A COMMON ISSUE WITH WATER GETTING INTO THESE SENSORS AND SHORTING THEM OUT. WHY THESE SENSORS WEREN'T MADE MORE WEATHER PROOF IS BEYOND ME. SINCE THIS IS AN ADD ON TO MAKE DRIVING SAFER I THINK CHRYSLER SHOULD STEP UP, BE HELD ACCOUNTABLE AND RECALL THESE VERY EXPENSIVE SAFETY MODULES. TO HAVE JUST ONE OF THE TWO SENSORS REPLACED BY A DEALER IS $1200. *TR
Mileage: 58,000
DEAR ALL, I WENT TO MIAMI LAKES AUTO MALL TO CLAIM FOR THE RECALL ON MY CAR AND THEY DENIED TO REPLACE IT. MY WIFE IS DRIVING THE CAR AND I AFRAID THAT SHE CAN BE IN DANGER BECAUSE THIS PROBLEM. I REALLY APPRECIATE TO HELP ME TO SOLVE THIS PROBLEM. THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. MY CAR IS RECOVERY THEFT WITH NO CRASH. *TR
RELATED TO RECALL # P25. PREVIOUSLY THE REAR WINDOW SWITCH WAS REPLACED AS PART OF P25. EXPERIENCING VERY SIMILAR ISSUE WITH DRIVER SIDE WINDOW CONTROL SWITCH AFTER A RAINY DAY WHERE A SMALL AMOUNT OF RAIN CAME INSIDE FROM GOING THROUGH DRIVETHROUGHS ETC. AFTER THAT AND SINCE, WINDOWS OPEN AND CLOSE RANDOMLY DURING DRIVING CAUSING A DISTRACTION AND ALLOWING SNOW/RAIN INSIDE. OFTEN THE WINDOWS JUST GET STUCK. AFFECTS 2 FRONT, 2 PASSENGER WINDOWS AND 2 SIDE MIRRORS. FROM INSPECTION IT APPEARS THAT CIRCUIT IS SHORTING AROUND CORROSION AND HAD SIGNIFICANT DISCOLORING OF BOARD, POSSIBLY GROUND LAYER. UPON REMOVING BOARD THAT IS IN CONTROL SWITCH HOUSING FOUND MOISTURE GETS TRAPPED ON BOARD BETWEEN RUBBER COVER AND CAUSES CORROSION AND FAILURE. COULD EVENTUALLY CAUSE MOTOR BURNOUT AND FIRE I SUPPOSE JUST LIKE REAR ONE. CAUSED WINDOW TO ROLL DOWN AND GET STUCK DURING SNOW STORM RECENTLY. NOW CAN'T GET THEM DOWN AT ALL. CONTACTED CHRYSLER AND TOLD ME TO BRING IN TO DEALER. DID SO AND THEY REFUSED TO COVER UNDER EXISTING WARRANTY. THEN DEALER CALLED CHRYSLER AND ESCALATED IT TO MORE SENIOR CUSTOMER SUPPORT. TOLD ME IF I HAD "GIVEN PATRONAGE TO THE CHRYSLER DEALERSHIP MORE OFTEN THEN THEY PROBABLY WOULD JUST COVER IT" BUT THAT SINCE I "WAS NOT A REGULAR CUSTOMER" THEY WOULD NOT HELP ME. *TR
Mileage: 65,000
FAULTY TIPM IDENTIFIED AFTER SEVERAL YEARS OF PROBLEMS. MOST SERIOUS PROBLEM OCCURRED WHEN THE VEHICLE STALLED ON THE FREEWAY DURING RUSH HOUR TRAFFIC. VEHICLE SPEED DROPPED IMMEDIATELY, WITH NO WARNING, FROM 70 MPH TO 25 MPH. VEHICLE WOULD NOT SHIFT, AND SPEED WOULD NOT INCREASE. POWER STEERING WENT OUT, AND IT WAS VERY DIFFICULT TO MANEUVER THE VEHICLE ACROSS FOUR LANES OF HEAVY TRAFFIC (WITH MY CHILDREN INSIDE) AND COAST TO A SAFE LOCATION WHERE A TOW TRUCK WAS CALLED, AND VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIR. THIS WAS THE MOST SERIOUS OF SEVERAL PROBLEMS- ALL OF WHICH APPEAR TO POINT TO A FAULTY TIPM. OTHER PROBLEMS INCLUDE FAULTY TURN SIGNALS, WINDOWS THAT WILL NOT OPEN, REAR FAN THAT TURNS ON AND OFF BY ITSELF, DIFFICULTY SHIFTING, DIFFICULTY STARTING, AND DRAINED BATTERIES. REPAIRS AND REPLACEMENTS INCLUDE SOLENOID PACK REPLACEMENT, TRANSMISSION OVERHAUL, BATTERY REPLACEMENT, POWER MODULE REPLACEMENT, BLOWER MOTOR REPLACEMENT- FINALLY LEADING TO TIPM REPLACEMENT.
Mileage: 85,000
DRIVING ON THE HIGHWAY STARTED TO LOSE POWER AND WAS LUCKY ENOUGH TO BE ABLE TO PULL INTO A REPAIR GARAGE WHERE THE VEHICLE DIED. HAD TO HAVE A NEW ALTERNATOR PUT IN. HAD NO WARNING.. *TR
Mileage: 68,187
BACK UP CAMERA GOES OUT. HAVE HUMMING NOISE IN FRONT AND REAR. REPLACED TIRES STILL HAVE HUMMING NOISE.
VEHICLE WILL NOT PROPERLY START RELIABLY. ON MANY OCCASIONS THE VEHICLE WILL START AFTER A THIRD OR FOURTH ATTEMPT. THE MAIN CONCERN WAS THAT THE VEHICLE STALLED AS IT ENTERED (VEHICLE WAS IN MOTION) A BUSY STREET. POWER STEERING WENT OUT. AFTER COMING TO A STOP THE VEHICLE WAS RESTARTED BY PRESSING THE IGNITION BUTTON. NO DIAGNOSTICS CODES WERE REPORTED WHEN CHECKED AT A LOCAL REPAIR SHOP. I ASKED THEM TO TEST THE TIPM AND FUEL PUMP RELAY, AND THEY WERE ABLE TO CONFIRM THE ISSUE.
Mileage: 46,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE "BLIND SPOT SENSOR DETECTION UNAVAILABLE" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
THIS IS MY 7TH CHRYSLER OR DODGE MINIVAN - AND I LOVE THEM. I SEARCHED FOR 6 MONTHS TO FIND THE MODEL/COLOR/FEATURES I WANTED BEFORE FINDING THIS PARTICULAR VEHICLE. I WAS THRILLED THAT IT HAD ALL THE OPTIONS I WANTED - HIGHEST ON MY LIST IS THE 'BLIND SPOT SENSORS' AS I DO A LOT OF HIGHWAY DRIVING WITH KIDS IN THE CAR ON BUSY MICHIGAN HIGHWAYS. A FEW WEEKS AGO THE SENSORS WOULD 'STICK' ON, BUT AFTER RESTARTING THE VAN IT THEY WOULD WORK PROPERLY FOR A WHILE, AND THEN 'STICK' ON AGAIN. NOW THEY ARE ALWAYS ON - MAKING AN EXTREMELY EXPENSIVE SAFETY FEATURE OPTION USELESS AS I HAVE HAD TO TURN THEM OFF TO STOP THE CONSTANT CHIMING AND FOR THE SENSOR LIGHTS IN MY SIDE-VIEW MIRRORS TO BE OFF. I HAVE LOOKED ALL OVER THE INTERNET AND APPARENTLY THIS IS AN EXTREMELY COMMON ISSUE. WHERE CAN I GET SERIOUS SAFETY THIS ISSUE FIXED? AS IT IS APPARENTLY SOME DESIGN FLAW I DO NOT BELIEVE *I* SHOULD BE RESPONSIBLE FOR PAYING FOR THESE REPAIRS AND IF IT CANNOT BE FIXED I SHOULD BE REIMBURSED THE STICKER COST OF THIS FEATURE AS IT CANNOT BE USED!
Mileage: 41,000
CAR WOULD CRANK BUT NOT TURN OVER. BROUGHT TO DEALER AND THEY REPLACED ALTERNATOR. PROBLEM PERSISTED, THEY REPLACE BATTERY. PROBLEM WORSENED, RANDOM ELECTRICAL ISSUES WHEN DRIVING, CAR CUTTING OFF AND STALLING IN INTERSECTIONS, STILL NOT TURNING OVER INTERMITTENTLY WHEN PARKED. WAS TOLD MY TIPM MODULE IS BAD. APPARENTLY CHRYSLER IS AWARE OF THE ISSUE AND IS ONLY REPLACING IN SOME CARS, BUT NOT ALL. IT WAS VERY SCARY WHEN THE CAR WAS STALLING WHILE DRIVING THEN NOT STARTING. ALSO WAS STRANDED ON VACATION DUE TO CAR NOT TURNING OVER.
Mileage: 62,000
ALTERNATOR WENT OUT AT 86K. KNOWN ISSUE WITH EXACT SAME PART # ON OTHER CHRYSLER PRODUCTS HAVE BEEN RECALLED. VAN IS IN THE SHOP NOW GETTING A $480 REPLACEMENT INSTALLED PLUS 1.2 HOURS OF LABOR FOR A PART THAT IF ON ANOTHER VEHICLE WOULD BE COVERED UNDER AN EXISTING RECALL.
Mileage: 85,000
WHILE DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70MPH MY VAN COMPLETELY LOST POWER AND THE ENGINE SHUT OFF. THIS CREATED AN EXTREMELY DANGEROUS SITUATION TO ME AND MY FAMILY. IF I HAD NOT HAVE BEEN IN THE LANE CLOSEST TO THE SHOULDER THE END RESULTS WOULD NOT HAVE BEEN IN OUR FAVOR. I BELIEVE THAT IT MAY BE THE EGNITION SWITCH OR SOMETHING ELECTRICAL RELATED.
Mileage: 46,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Mileage: 107,000
WE RECENTLY PURCHASED OUR VAN AND WERE VERY EXCITED TO GET OUR SECOND TOWN AND COUNTRY. WE REALLY LIKED THE IDEA OF HAVING THE BLIND SPOT DETECTION SYSTEM. A FEW WEEKS INTO OWNING THE VAN WE STARTED GETTING A WARNING ABOUT THE BLIND SPOT SYSTEM NOT BEING AVAILABLE INTERMITTENTLY. NOW AS SOON AS YOU START THE VEHICLE IT STATES IT IS NOT AVAILABLE AND LEAVES THE TRIANGLES LIT IN THE MIRRORS. FROM OTHER POSTS I HAVE READ THIS SEEMS TO BE A COMMON PROBLEM. SINCE THIS IS A SAFETY FEATURE I HOPE THAT CHRYSLER IS SWIFT TO GET THIS RECALLED SO WE CAN HAVE IT TAKEN CARE OF.
Mileage: 69,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JUNE 7, 2016. UPDATED 07/13/16.*JB
CHRYSLER TOWN AND COUNTRY WOULD NOT START. I PUT THE KEY IN THE IGNITION, TURNED IT ON, THE VAN WOULD NOT START HOWEVER WINDOWS WOULD ROLL DOWN AND RADIO WOULD PLAY. REPLACED THE BATTERY AND ISSUE REMAINED. WOULD STOP TO GET GAS A D WHEN. I GOT BACK IN THE VAN IT WOULD NOT START. THIS HAPPENED SEVERAL TIMES. ONE MINUTE IT RAN JUST FINE AND NEXT THING YOU KNOW IT WOULDN'T START. LEAVING ME STRANDED WITH MY 3 KIDS NUMEROUS TIMES. TOOK IT TO A DEALERSHIP AND HAD TO PAY TO REPLACE THE TIPM. NOW THERE ARE ISSUES WITH THE REAR AC. IT WORKS WHEN IT WANTS TO. SOME DAYS IT WORKS JUST FINE AND OTHER DAYS IT DOESNT. IT IS CURRENTLY IN THE SHOP TO HAVE THIS ISSUE RESOLVED. I HAVE VIDEOS OF EXACTLY WHAT HAPPENED AT THE GAS STATIONS WHEN WE WERE STRANDED. THE VIDEO SHOWS MY HUSBAND PUTTING THE KEY IN AND THE CAR NOT STARTING.
Mileage: 50,000
I RECENTLY PURCHASED A USED 2012 (09/11 PRODUCTION DATE) CHRYSLER TOWN 7 COUNTRY TOURING, VAN, IT HAD 063,200.0 MILES WHEN RECEIVED. PURCHASED FROM A HONEST AND REPUTABLE LOCAL USED CAR DEALER. (IT WAS A NEW CAR TRADE IN FROM A DEALER 45 MILES AWAY) AFTER DRIVING THE VAN FOR APROX. 300 MILES THE AIR BAG LIGHT IN THE DASH CAME ON AND WOULD NOT RESET OR GO OUT. THE DEALER TRIED TO CLEAR THE CODE BUT COULD NOT. THEY DETERMINED THAT IT WAS SOMETHING RELATED TO THE DRIVERS SEAT. AT THEIR RECOMMENDATION I TOOK THE VAN TO THE LOCAL CHRYSLER/JEEP/RAM DEALER TO BE CHECKED. THE DEALER CHARGED $95.00 TO CHECK IT AND SAID THAT THERE IS A SHORT IN THE DRIVERS HEAD REST WHICH IS NON-REPAIRABLE AND WILL COST $725.00 (PLUS THE $95.00 CHARGE) TO REPLACE THE HEAD REST. THIS SAFETY SYSTEM FAILURE IS NOT COVERED BY THE FACTORY AFTER THE 36/36 IS EXPIRED. I CALLED THE CHRYSLER FACTORY INFORMATION LINE AND WAS AGAIN TOLD THAT THIS SAFETY SYSTEM FAILURE IS NOT COVERED BY CHRYSLER. IN RESEARCHING THIS ISSUE I HAVE SEEN THAT CHRYSLER HAS HAD AT LEAST 840,000 RECALLS INVOLVING HEAD RESTS. HOW CAN I GET CHRYSLER TO REPAIR THIS SERIOUS PROBLEM. THE DEALER AND CHRYSLER SAID THAT THE SRS/AIR BAGS WILL NOT WORK IF THE LIGHT IS ON. THIS MEANS I HAVE NO AIR BAG FUNCTION SHOULD I BE INVOLVED IN AN ACCIDENT. I AM VERY CONCERNED AND FEEL THAT A SERIOUS SAFETY SYSTEM FAILURE LIKE THIS SHOULD BE A FACTORY COVERED REPAIR FOR AT LEAST 150,000 MILES. I HAVE BEEN DENIED THE REPAIR BY CHRYSLER, REGARDLESS OF THE POTENTIAL FOR SERIOUS INJURY OR DEATH IF INVOLVED IN AN ACCIDENT WHEN THE SRS SYSTEM WILL NOT WORK. I AM A DISABLED VETERAN AND NEED THIS VAN FOR TRANSPORTATION.
Mileage: 63,424
I GOT INTO A CAR ACCIDENT HIT FROM SIDE MY CAR SUSTAINED OVER 5,000 OF DAMAGE MY CHILDREN AND I WERE IN THE CAR AT THE TIME THE AIRBAGS DID NOT DEPLOY. I REPORTED THIS TO CHRYSLER THEY JUST ADVISED ME TO GO TO DEALER TO HAVE AIRBAGS CHECKED. NEVER OFFERED TO DO ANY FURTHER INQUIRY. CURRENTLY, MY VAN STARTS AT TIMES AND AT OTHERS DOES NOT MY NEW BATTERY WHICH WAS COSTLY CONTINUES TO BE DRAINED I CALLED CHRYSLER THEY SAID IT WOULD COST 145. JUST TO DIAGNOSE THE PROBLEM I DON'T HAVE THAT KIND OF MONEY AVAILABLE TO CHECK THE CAR I SAID TO THE SERVICE DEPT. "YOU KNOW THESE VANS ARE EXPERIENCING THESE PROBLEMS YET YOU STILL CHARGE ME SO MUCH TO HAVE A KNOWN PROBLEM CHECKED?" THEY SAID YES DO YOU WANT TO MAKE AN APT.? OF COURSE I DID NOT.
WHILE DRIVING VEHICLE BEGAN TO ACT STRANGELY. WINDSHIELD WIPERS RUNNING, HEADLIGHTS TURNED OFF, VEHICLE CAME OUT OF GEAR, THEN STALLED. TOTAL LOSS OF POWER WHILE DRIVING DOWN HIGHWAY WITH CHILDREN IN VEHICLE. NO LIGHTS, NO FLASHERS. INSTRUMENT PANEL BEGAN TO BLINK. ONLY WAY TO RECOVER WAS TO PULL BATTERY CABLE AND RESET COMPUTER. MULTIPLE RELAYS INSIDE TIPM MODULE CHATTERING WHILE HAVING ISSUE.
Mileage: 54,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL NOTICE P25/NHTSA 14V-234. REAR QUARTER VENT WINDOW SWITCH. I WAS FIRST NOTIFIED OF THIS IN SEPTEMBER 2014. ON 26 SEPTEMBER 2014, CHRYSLER DEALER DEMONTROND DISCONNECTED THE SWITCH AND TOLD ME I WOULD BE NOTIFIED TO RETURN TO HAVE THE REPLACEMENT SWITCH INSTALLED. SINCE THEN I HAVE CALLED DEMONTROND ON 09 JANUARY 2015, 24 AUGUST 2015 AND 14 MARCH 2016 TO EXPEDITE, AND EACH TIME I'M TOLD CHRYSLER HAVEN'T SHIPPED THE REPLACEMENT SWITCH TO THEM! THIS IS NOT GOOD ENOUGH!
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE "BLIND SPOT MODULATOR NEEDS SERVICE" WARNING MESSAGE ILLUMINATED. IN ADDITION, THE BLIND SPOT MODULATOR EMITTED A LOUD BEEPING NOISE THAT DID NOT ALLOW THE CONTACT TO HEAR OTHER VEHICLE'S HORNS. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO PROVIDE ACCURATE READING LEVELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT MODULATOR SENSOR WAS INSTALLED IN THE BUMPER, WHICH WAS NOT THE PROPER PLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 04/06/16*LJ *TR
Mileage: 83,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR VENTS IN THE VEHICLE FAILED TO EMIT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
HAVE TAKEN TO DEALER TIME AFTER TIME THEY TELL ME THAT THEY DONT HAVE THE PARTS TO FIX IT WHAT HAPPENS IF IT BURNS UP IS DOTHAN CHRYSLER LIABLE OR MY INSURANCE L WOULD LIKE TO GET MY CAR FIXED OR TO KNOW THE PROSESS TO MAKE THEM BY IT BACK JUST MABY THAT WHOULD GET THEM OFF THIER ASS AND GET THE PARTS TO FIX IT
Mileage: 30,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT HEARD A PRESSURE NOISE WHEN ROLLING UP THE WINDOW. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,390. PARTS DISTRIBUTION DISCONNECT.
Mileage: 40,390
DRIVING ON 15 FEB. STOPPED AT A STOP SIGN ABOUT TO CROSS 4 LANE ROAD. CAR SHUT OFF AS I HIT THE GAS TO CROSS THE ROAD. CAR COULD NOT BE RESTARTED. HAD TO PUSH VEHICLE TO A SAFE STOPPING PLACE. DIAGNOSED AS PCM FAILURE. ITEM WAS STILL UNDER WARRANTY. SINCE FAILURE, CONTINUE TO HAVE STARTING PROBLEM AND PERPETUAL WARNING LIGHT THAT SMART BEAM HEADLIGHT SENSOR FOR THE AUTOMATIC HIGH BEAMS IS OUT OF ALIGNMENT. CHRYSLER STATED THEY CANNOT DUPLICATE STARTING ISSUES SO NOTHING THEY CAN DO AND THAT THE SENSOR WARNING IS NOT ASSOCIATED AND NEEDS TO BE FIXED OUT OF POCKET.
Mileage: 62,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BLIND SPOT SAFETY INDICATORS LOCATED IN THE SIDE MIRRORS INTERMITTENTLY ACTIVATE AND STAY ON. THE INDICATORS IN THE SIDE MIRRORS AND ACTIVATION PING ARE A DISTRACTION AND ANNOYING WHEN DRIVING AT NIGHT. THIS HAPPENS INTERMITTENTLY WHEN STATIONARY AND IN MOTION. ALSO HAVE RECEIVED THE REAR VENT SWITCH RECALL WELL OVER A YEAR AGO AND HAD IT DISCONNECTED AT A DEALERSHIP. I WAS TOLD I WOULD BE PUT ON THE LIST AND NOTIFIED WHEN THEY RECEIVED A REPLACEMENT SWITCH. I HAVE YET TO BE CALLED. I DID HOWEVER RECEIVE A SECOND RECALL NOTICE, MADE A RETURN TRIP TO A DEALERSHIP AND WAS TOLD THE SAME THING AS BEFORE. BOTH OF THESE PROBLEMS APPEAR TO BE A COMMON DEFECT. I WOULD HOPE CHRYSLER COULD CORRECT THESE PROBLEMS IN A TIMELY FASHION AND AT NO EXPENSE TO THE OWNER. THIS IS MY 3RD DODGE/CHRYSLER VAN I HAVE OWNED. I CONSIDER MYSELF A LOYAL CUSTOMER AND HAVE BEEN VERY SATISFIED WITH MY TWO PREVIOUS VANS. I WISH I COULD SAY THE SAME ABOUT THIS ONE.
Mileage: 80,700
TWICE IN THE PAST 6 MONTHS, THE BLIND SPOT INDICATOR SYSTEM HAS FAILED, AND THEN DISABLED ITSELF. WHILE IT'S DISABLED AND MALFUNCTIONING, THE ORANGE INDICATOR LIGHTS IN THE MIRROR STAY CONSTANTLY ON, AND THE VEHICLE KEEPS DINGING. THE COST TO REPAIR THE VEHICLE EACH TIME HAS BEEN OVER 1,500 DOLLARS. AND THAT HAS BEEN SINCE I HAVE JUST OWNED IT SINCE JULY, 2015. IT IS A WELL KNOWN PROBLEM AND DEFECT. THE MODULE AND SENSORS ARE PLACED WHERE THEY ARE EXPOSED TO THE ELEMANTS, AND THEY ARE NOT PROPERLY SEALED EITHER. THEY STARTED MESSING UP WHEN EVER THE WEATHER WAS BAD ( LOTS OF RAIN AND SNOW), AND THE SYSTEM FINALLY WOULD FAIL. THE ORANGE INDICATOR LIGHTS WOULD STAY ILLUMINATED IN THE MIRRORS, MAKING IT VERY DIFFICULT TO USE THE SIDE MORRORS, ESPECIALLY AT NIGHT. IT MAKES IT VERY DIFFICULT TO SEE. AND IS VERY DISTRACTING. THE DINGING NOTIFICATION IS VERY UNNERVING, AND A DISTRACTION AS WELL. IT'S RIDICULOUS THAT MY 28,000 DOLLAR VEHICLE HAS A SAFETY FEATURE THAT KEEPS FAILING, AND COSTS OVER 1,500 DOLLARS TO REPAIR, AND THEN 3 MONTHS LATER BREAKS AGAIN!! THE BSM (BLIND SPOT MODULE) FAILS AFTER THE VEHICLE IS DRIVEN REPEATEDLY IN BAD WEATHER. WHICH IN EFFECT SHO R TS OUT THE SENSORS. IT IS A WELL KNOWN PROBLEMS ON THE CAR COMPLAINT WEBSITES, AND THE DEALERSHIP ACKNOWLEDGED IT WAS A KNOWN PROBLEM ALSO.
TWICE IN THE PAST 6 MONTHS, THE BLIND SPOT DETECTION HAS COMPLETELY MALFUNCTIONED AND STOPPED WORKING. IT IS A KNOWN DEFECT, THAT THE MODULE FOR THE BLIND SPOT SYSTEM IS LOCATED WHERE IT IS EXPOSED TO THE ELEMANTS, AND THE MODULE PLUS THE SENSORS ARE NOT SEALED PROPERLY TO PROTECT THEM FROM THE ELEMANTS. BOTH TIMES, THE REPAIR WAS OVER 1,500 DOLLARS, PLUS IT MADE THE BLIND SPOT SYSTEM UNUSABLE. BOTH TIMES, IT STARTED MESSING UP AFTER THE WEATHER STARTED GETTING BAD. ( LOTS OF RAIN AND SNOW) AND THE SYSTEM STARTED TO MALFUNCTION WHILE THE VEHICLE WAS IN MOTION. THE DEALERSHIP HAS STATED IT IS A KNOWN DEFECT, AND IT IS POSTED ON SEVERAL CAR COMPLAINT FORUMS. THE BLIND SPOT MODULE , AND SENSORS, ARE NOT SEALED PROPERLY, AND ARE INSTALLED IN A PLACE THAT LEAVES THEM EXPOSED. WHEN THE SYSTEM MALFUNCTIONS, THE SYSTEM DISABLES ITSELF, AND THE MIRROR LIGHT INDICATORS REMAIN ON, AND THE CAR KEEPS DINGING. THE LIGHTS REMAIN ON, CREATING A DRIVING HAZARD, ESPECIALLY AT NIGHT, BECAUSE IT IS HARD TO USE THEM, BECAUSE THE ARE LUMINATED CONSTANTLY WITH THE BRIGHT TRIANGLE LIGHT. THE CONSTANT DINGING IS VERY, VERY DISTRACTING AND NOT TO MENTION FRUSTRATING AND ANNOYING. IT IS RIDICULOUS THAT MY 28,000 DOLLAR VEHICLE HAS A SAFETY FEATURE THAT EVERY FEW MONTHS MALFUNCTIONS, AND THEN COSTS OVER 1,500 DOLLARS TO FIX, AND THE DEALERSHIP ACKNOWLEDGED IT AS A KNOWN PROBLEM.
UPON ENTERING AND PRESSING THE START BUTTON, THE VAN STARTS AND IMMEDIATELY DIES. DASH IS DEAD, BUT RADIO AND CENTER STACK STILL LIT UP. PRESS THE BUTTON AGAIN TO SHUT EVERYTHING OFF AND TRY AGAIN. THE VAN WILL USUALLY START AFTER A DELAY. THIS IS IN ADDITION TO CRANKING FOR A LONG TIME AND NOT STARTING AT ALL. THIS WAS HAPPENING EVEN AFTER WE HAD THE ENGINE HEADS AND TRANSMISSION REPLACED UNDER WARRANTY. THIS WAS AN INTERMITTENT PROBLEM BUT IS NOW HAPPENING ABOUT 4 TIMES DAILY.
Mileage: 110,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
IN OCTOBER 2014 (APPROX. MILEAGE OF 40K) THE BLIND SPOT MONITORING SYSTEM STOPPED WORKING. DID SOME RESEARCH AND DETERMINED I HAD A BAD RADAR SENSOR BUT THEY COST $900 EACH SO WE TURNED OFF THE BLIND SPOT MONITORING SYSTEM. FEBRUARY 2016 (MILEAGE OF 53K) THE BACKUP CAMERA AND BUMPER SENSORS QUITE WORKING AND WE NOTICED A HOT WIRE SMELL. PULLED OUT THE DRIVER'S SIDE BLIND SPOT MONITORING SENSOR AND FOUND IT BADLY CORRODED AND THE SENSOR SEPARATING AT THE SEAMS ALSO FOUND FUSE BLOWN. REPLACED THE FUSE WITH THE BAD SENSOR DISCONNECTED AND PUT A NEW FUSE IN. CAMERA CAME BACK ON FOR ABOUT TEN SECONDS BEFORE GOING BLACK AGAIN WHEN FUSE BLEW AGAIN. HAD SMOKE COMING OUT OF PASSENGER SIDE REAR BLIND SPOT SENSOR AREA. FOUND THE WIRES MELTED ON THE CONNECTOR AND I HAD TO SNUFF THE WIRES OUT WITH WATER AND CUT THE SENSOR CABLE TO GET THE HOT COMPONENTS OUT OF THE VEHICLE TO PREVENT A FIRE. I THEN REMOVED THE PASSENGER SIDE SENSOR, TERMINATED THE LOOSE WIRES WITH WIRE NUTS AND PUT A NEW FUSE IT. CAMERA AND BUMPER SENSORS ARE WORKING FINE NOW BUT BLIND SPOT MONITORING IS NOT FUNCTIONAL DUE TO THE TWO BAD SENSORS. I SEE TWO ISSUES, FIRST THE BLIND SPOT SENSORS WHICH ARE SOLD AS SAFETY FEATURES FAILED AT 3 YEARS OF USE NOT JUST ONE SENSOR BUT BOTH INDICATING IT IS A POORLY ENGINEERED PART NOT A DEFECTIVE PART. SECONDLY IS THE FUSING SIZE OR WIRING CORRECT FOR THIS CIRCUIT. AS THE FUSE SHOULD BLOW BEFORE WIRES START TO MELT. TO BUY A NEW WIRING HARNESS AND THE TWO SENSORS WILL COST $1700 AND THE SENSOR WILL FAIL AGAIN IN 3 YEARS IF NO MODIFICATIONS ARE MADE TO THE SENSOR. INTERNET SEARCHES SHOW MANY COMPLAINTS ABOUT SENSOR FAILURE AND COMPLAINTS ENTERED IN NHSTA DATABASE.
Mileage: 53,000
VEHICLE DASH POWER CYCLED, ALL ALARMS CAME ON, GAUGES STOPPED WORKING, A/C QUIT, WINDOWS WILL NOT WORK, WINDSHIELD WIPERS WILL NOT TURN OFF, TURN SIGNALS QUIT, CRUISE QUIT, POWER DOORS WILL NOT OPEN, RADIO/ENTERTAINMENT SYSTEM FAILED. "NO BUS" DISPLAYED ON EVIC (DASH). THIS HAS HAPPENED AT STARTUP AND WHILE DRIVING STREETS OR HIGHWAY SPEEDS. PULLING BATTERY CABLES OFF TO RESET DOES NOT WORK. PROBLEM JUST SEEMS TO CLEAR UP ON ITS OWN.
Mileage: 52,000
ON 12/12/2015 BOUGHT A USED 2012 TOWN AND COUNTRY TOURING L WITH PUSH-TO-START FEATURE, WITH 40,500 MILES. STARTING 12/20/2015 I WOULD GET IN THE CAR, STEP ON BRAKE, PUSH THE START BUTTON, THE ENGINE STARTS UP, AND VROOM FOR A COUPLE SECONDS, THEN DIED. IF I PUSH THE START BUTTON AGAIN IT WOULD TRY CRANK ALL DAY BUT WOULD NOT START. I'D HAVE TO FOOT-OFF THE BRAKE AND PUSH START TO HAVE IT IN THE OFF MODE, OPEN AND CLOSE THE DOOR TO "RESET" EVERYTHING AS I JUST GET IN THE CAR, AND RE-TRY AGAIN, AND IT WOULD START UP NORMALLY. IT WAS A ONCE A WEEK THING, AND NOW ONCE EVERY COUPLE DAYS. I FOUND A LARGE AMOUNT OF SIMILAR COMPLAINTS ONLINE AND ALL POINTS TO THE TIPM DEFECT. I'M CONCERNED ABOUT THE ISSUE, IN ADDITION TO START UP, MIGHT HAPPEN DURING DRIVING. MY CAR IS UNDER EXTENDED WARRANTY AND I'LL HAVE IT FIXED SOON, BUT I'M CONCERNED ABOUT IF THE REPLACEMENT WOULD BE THE SAME PARTS THAT WOULD GO BAD AGAIN IN THREE YEARS. CHRYSLERSHOULD ISSUE A RECALL WITH A NEW-AND-IMPROVED TIPM MODULE.
Mileage: 41,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
CAR SOMETIMES DOES NOT START, TAKES 4 TO 6 TIMES. ENGINE STALLS. NEW BATTERY COULD BE DEAD OVERNIGHT OR IN A FEW HOURS. WHEN THIS HAPPENS DOORS CAN NOT BE UNLOCKED, NO LIGTHS, NO RADIO, OR INSTRUMENTATION PANEL. NEEDS TO BE JUMP, THEN WORKS, BUT IT HAS BEEN HAPPENNING OFTEN.
Mileage: 70,900
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS DEPRESSED AND THE VEHICLE WAS SHIFTED INTO REVERSE. SUDDENLY, THE VEHICLE STALLED AND ROLLED BACKWARDS. THE CONTACT ACTIVATED THE EMERGENCY BRAKE AND SHUT OFF THE VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Mileage: 37,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE; HOWEVER, THE TECHNICIAN DISCONNECTED THE REAR QUARTER WINDOW SWITCH AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE BATTERY DIES OVERNIGHT AND REQUIRES A JUMP START. CLICKING NOISE CAN BE HEARD COMING FROM THE FUSE BOX UNDER THE HOOD (TIPM?). VEHICLE IS UNRESPONSIVE TO THE KEY FOB AND ACCESSORY MODE WON'T EVEN TURN ON WHILE KEY IS IN THE VEHICLE. JUMP START REMEDIES THE PROBLEM FOR THE DAY, BUT THIS IS REQUIRED EVERYDAY SINCE THE BATTERY DIES OVERNIGHT.
Mileage: 42,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 01/27/16*LJ
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
OUR 2012 CHRYSLER TOWN AND COUNTRY WON'T START. THE DEALER SAID IT IS A TIPM MALFUNCTION AND FUEL PUMP MALFUNCTION. THEY WANT TO REPLACE THEM BOTH. THEY REFUSE TO HELP US WITH THE REPAIR COST. WE ARE STRANDED IN CANCUN, MEXICO.
Mileage: 71,100
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
LAST JANUARY, 2015, I TOOK MY VEHICLE TO JIM CLICK CHRYSLER JEEP, 701 W AUTO MALL DR, TUCSON, AZ 85705 TO FULFILL A SAFETY RECALL, P25/NHTSA 14V-234, TO HAVE THE REAR QUARTER VENT WINDOW SWITCH REPLACED DUE TO A POSSIBLE OVERHEATING CONDITION. AT THAT TIME I WAS TOLD THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE, I WOULD BE CONTACTED WHEN THEY ARRIVE. I HAVE NEVER BEEN CONTACTED; THEY HAVE MY NAME, ADDRESS, PHONE NUMBER AND EMAIL. I JUST RECEIVED ANOTHER RECALL NOTICE FOR THE SAME ISSUE.
I HAVE BEEN WAITING FOR OVER A YEAR FOR THE RECALL ON MY MINIVAN VENT WINDOW SWITCH TO BE REPLACED. I WENT TO THE DEALER (CONTEMPORARY CHRYSLER IN MILFORD NH) IN DEC 2014 & THEY TOLD ME THE PART WAS ON ORDER & WOULD BE IN SOON. IN THE MEANTIME, THEY NEED TO DISCONNECT THE SWITCH. I HAVE SINCE CALLED THE DEALERSHIP MANY TIMES & AM TOLD I AM ON THE LIST BUT THE PART IS NOT AVAILABLE. IT IS VERY INCONVENIENT TO BE WITHOUT THESE WINDOWS FOR OVER A YEAR. THIS CAR IS PRACTICALLY BRAND NEW & I HAVE TO DEAL WITH NON-FUNCTIONING VENT WINDOWS. VERY DISAPPOINTED IN CHRYSLER. I HAVE JUST RECEIVED A 2ND NOTICE ON THIS RECALL P25/NHTSA 14V-234 TOMGET IT FIXED. I DON'T THINK A YEAR IS A REASONABLE TIME TO WAIT FOR RECALL REPAIR. I'D GET IT FIXED IF THE PART WAS AVAILABLE. PLEASE HELP.
Mileage: 27,000
WE GOT A NOTICE TO SEND OUR VAN IN FOR THE RECALL ON THE SWITCH FOR THE BACK WINDOWS. WE TOOK THE VAN TO LAURELCHRYSLERJEEP IN JOHNSTOWN PA. 15904 ON JULY 3RD 2013. HAVE CALLED MANY TIMES AND THEY SAID THE PART IS NOT IN. OVER 2 YEARS. THAT IS BULL [XXX]. ALL THEY DID WAS UNPLUG THE WINDOWS AND THAT IS THE FIX??? I THINK NOT. I KEEP GETTING A NOTICE FROM YOUR OFFICE TO FIX IT. TRY SENDING THE NOTICE TO THE PEOPLE THAT CAN FIX IT NOT TO ME!!! UPDATED 06/15/16*LJ *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/12/15*LJ UPDATED 1/4/2015*JS
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUB: P25NHTSA 14V-234 REAR QUARTER VENT WINDOW SWITCH WE RECEIVED A SAFETY RECALL NOTICE A FEW MONTHS AGO THAT STATED, ?CHRYSLER HAS DETECTED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN SOME 2010 THROUGH 2014 MODEL YEAR DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES.? MY VEHICLE FALLS WITHIN THE SCOPE OF THIS PROBLEM. WE CONTACTED ARRIGO OF WEST PALM BEACH ON APRIL 9, 2015 TO SCHEDULE AN APPOINTMENT TO GET THE VEHICLE REPAIRED AND WAS INFORMED THAT ?THE PART WAS ON BACKORDER AND I WOULD BE CONTACTED WHEN THE PART CAME IN.? IT HAS BEEN FIVE MONTHS NOW AND THEY HAVE STILL NOT RECEIVED THE REQUIRED PARTS AS OF SEPTEMBER 1, 2015. AS STATED IN THE SAFETY RECALL LETTER, IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITH IN A REASONABLE TIME, I MAY SUBMIT A WRITTEN COMPLAINT TO THE ADMINISTRATOR, NATIONAL TRAFFIC SAFETY ADMINISTRATION.? WE DO NOT UNDERSTAND WHY IT HAS TAKEN FIVE MONTHS OR POSSIBLY LONGER FOR A DEALER TO RECEIVE A SAFETY RECALL PART, SO THAT THIS SAFETY HAZARD MAY BE REPAIRED AS WELL AS MY PEACE OF MIND. THE PROBLEM AS STATED, ?THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVER'S DOOR FIRE WITHOUT WARNING.? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY BECAUSE WE LIVE IN FLORIDA AND IT IS VERY MOIST HERE ESPECIALLY DURING HURRICANE SEASON. THE LONGER IT TAKES TO RECEIVE THE CORRECT PART AND FIX THIS ISSUE CREATES HIGHER SAFETY RISK FOR MY FAMILY. THANK YOU FOR YOUR TIME AND PLEASE HELP US RESOLVE THIS ISSUE PROMPTLY. *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE INTERIM REPAIR WAS PERFORMED; HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A FAILURE WAS NOT EXPERIENCED.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE; HOWEVER, THEY WOULD NOT USE THE WINDOW DUE TO THE AFFECTED PART BEING DISCONNECTED. THE CONSUMER TRADED THE VEHICLE IN SEPTEMBER 2015. UPDATED 01/26/16.*JB THE CONSUMER NO LONGER OWNS THE VEHICLE . IT WAS TRADED IN. THE CONSUMER BELIEVES IT WAS REPURCHASED. UPDATED 2/1/2016 *JS.
THE BLIND SPOT SYSTEM FAILED. I CHECKED WITH THE DEALER, AND THE SENSOR THAT HAS FAILED WOULD COST OVER $1000 TO REPLACE. I BELIEVE THAT THE THERE IS A POSSIBLE PROBLEM WITH WATER INTRUSION THAT IS THE ROOT OF THE ISSUE. WHILE I UNDERSTAND THAT THE VEHICLE IS LONG OUT OF WARRANTY, FOR A SAFETY FEATURE TO FAIL (AND BASED ON THE INTERNET CHATTER, AND THE FACT THAT THE DEALER HAD THE PART ON A 20+ PART BACK ORDER)...I THINK THAT THERE IS A CERTAIN DESIGN PROBLEM. ADDITIONALLY, THE $1000 COST IS CERTAINLY EXCESSIVE.
Mileage: 61,324
I RECEIVED A RECALL NOTICE BY MAIL AT THE END OF 2014 FOR A REAR QUARTER VENT WINDOW SWITCH. MY 2012 CHRYSLER TOWN & COUNTRY WAS TAKEN TO THE NEAREST OFFICIAL CHRYSLER DEALERSHIP IN JANUARY, AND THE SWITCH WAS DISCONNECTED. THE DEALER DID NOT HAVE IT IN STOCK. AS OF AUGUST 2015, THE PART IS STILL ON BACK ORDER WITH THE MANUFACTURER AND THIS IS STILL AN OPEN ISSUE. I FIND THIS TO BE HIGHLY UNSATISFACTORY & UNACCEPTABLE TO CONTINUE TO GET RECALL NOTICES IN THE MAIL FOR A PART THAT THE MANUFACTURER CANNOT SUPPORT GETTING OUT TO REQUESTED DEALERS TO SERVICE THEIR CUSTOMERS!
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS VEHICLE HAD A RECALL I WAS NOTIFIED ABOUT IN MAY OF 2014 WITH FAULTY REAR QUARTER VENT WINDOW SWITCH. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND CONTINUE TO BE TOLD THEY DON'T HAVE THE PARTS YET. A YEAR AND A HALF AND STILL NO PARTS SEEMS TO BE COMPLETE INCOMPETENCE DON'T YOU THINK. HELP
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/25 *CN
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
WE PURCHASED A CHRYSLER 2012 TOWN & COUNTRY VAN. WE CHOOSE AND PAID EXTRA FOR A VAN WITH THE FEATURE OFFERED, BACK-UP CAMERA, BLIND-SIDE DETECTION, SIDE AIRBAGS. THESE FEATURES ARE VERY IMPORTANT TO ME AS I'M A GRANDMA OF 11 LITTLE GRANDCHILDREN AND FELT THESE FEATURES ADDED ANOTHER LEVEL OF SAFETY WHEN AROUND THEM. A WARNING CAME UP ON MY DASH, THE VEHICLE WAS TAKEN TO A GARAGE WHERE THE TECHNICIAN DIAGNOSED THAT THE BLIND SPOT MODULE WAS NOT SEALED AND THE ELEMENTS HAD GOTTEN IN AND CORRODED THE COMPUTER MODULE. THE MODULE CONTROLS BLIND SIDE DETECTION, BACKUP CAMERA, NAVIGATION DIRECTION AND MORE. THE FAILURE MILEAGE AT THE TIME WAS 50,400. I WOULD CONSIDER IT A FLUKE IF IT WERENT FOR 2 OTHER FAMILY MEMBERS WITH THE SAME ISSUE, ONE WITH A 2011 TOWN & COUNTRY AND THE OTHER HAS A 2012 TOWN & COUNTRY. I CONTACTED OUR CHRYSLER GARAGE AND THE SERVICE MANAGER TOLD ME THEY ARE SEEING THIS ISSUE A LOT!! THE MODULE IS IN A LOCATION WHERE RAIN, SLEET, SNOW AND SALT GET IN CONTACT WITH IT AND THE MODULE IS NOT ELEMENTS TIGHT.
Mileage: 42,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Mileage: 22,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.
BLIND SPOT RIGHT SIDE RADAR (SAFETY FEATURE) FAILED AFTER 41 MONTHS. CAR WAS PURCHASED NEW IN NOVEMBER OF 2011. INSPECTED FAILED PART AND FOUND A BULGE ON EDGE OF THE PLASTIC CONTAINER. OPENED THE DEVICE AND FOUND METAL CORROSION ON AND IN THE METAL CASE. IT APPEARS THAT THE WATER SEAL EITHER BROKE OR WAS NOT SUFFICIENT TO STOP WATER LEAKAGE. METAL CORROSION MATERIAL WAS ON THE PRINT CIRCUIT BOARD WHICH I BELIEVE CASED THE FAILURE.
Mileage: 45,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. PRIOR TO THE FUEL ODOR, THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR EVAPORATOR CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. MA 10/15/2015 *CN
Mileage: 78,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22 UPDATED 12/06/2017*CN
WARNING LIGHTS ON BOTH MIRRORS FOR BLIND SPOT DETECTION STAY ON ALWAYS - WITH THE DING DING DING SOUNDS RINGING ON AND OFF - WEATHER DRIVING DOWN THE ROAD OR SITTING STILL PARKED, IF THE CAR IS RUNNING, THE PROBLEM IS THERE. I BELIEVE THIS UNSAFE ISSUE SHOULD BE FIXED BY A RECALL, AS IT IS A PROBLEM THAT IS VERY UNSAFE & DANGEROUS, MANY FOLKS WHOM HAVE PURCHASED THIS VEHICLE ARE EXPERIENCING THE SAME UNSAFE PROBLEM! I PAID FOR THIS FEATURE ON THE VEHICLE, TO ADD SAFETY AND NOW IT IS CAUSING JUST THE OPPOSITE, UNSAFE DRIVING CONDITIONS. THIS REALLY CONCERNS ME, A SAFETY FEATURE FAILING ON ALL THESE CARS AND ESPECIALLY AT SUCH LOW MILEAGE. WITH THIS FEATURE MALFUNCTIONING, IT IS MUCH MORE DANGEROUS THAN TEXTING OR TALKING ON THE PHONE WHILE DRIVING. WHAT IS THE CRITERIA TO GET A RECALL IN PLACE, DO PEOPLE HAVE TO HAVE ACCIDENTS OR DIE TO GET A PROBLEM RECALLED, HOW IS IT DECIDED.
Mileage: 43,698
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON AUGUST 24, 2015. UPDATED 11/25/15.*JB
2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO FAULTY REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE EIGHT MONTHS AGO. THE DEALER DISCONNECTED THE SWITCH TO PREVENT A FIRE.*JB UPDATED 09/21/15*LJ UPDATED 10/05/15.*JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO LACK OF PARTS FOR REAR QUARTER VENT WINDOW SWITCH RECALL . *SMD RECALL # 14V234000. *JB
2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL PART NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE ALMOST A YEAR AGO. RECALL # 14V234000. *JB
GOT RECALL 4 MONTHS AGO AND CALLED. TOLD TO CALL LATER WHEN THEY HAD PARTS. THREE MONTHS LATER I WAS TOLD TO BRING CAR IN SO THEY COULD DETERMINE WHICH PART. WAS TOLD THAT THEY WOULD CALL ME WHEN PART IN. HAVE NOT HEARD ANYTHING SINCE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE CONTACTED BUT THEY DID NOT ISSUE A RESPONSE. UPDATED 11/24/2015 *JS
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER MENTIONED THAT A PART OF THE RECALL REMEDY WAS TO BE PERFORMED. IN ADDITION, THE DEALER INFORMED THAT THE RECALLED VEHICLES WERE REPAIRED IF THE FAILURE WAS EXPERIENCED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN 2014. THE MANUFACTURER STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE WINDOW VENT SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WOULD LIKE TO FILE A COMPLAINT AND HAVE A INQUIRY OPENED ABOUT A CHRYSLER AND FAULTY SAFETY DEVICE BLIND SPOT DETECTION SYSTEM ON ONE OF THEIR VEHICLES THAT FAILS REPEATEDLY TIME AND TIME AGAIN BUT DOESN'T HAVE A COMPANY RECALL. I HAVE A ACTIVE CASE OPEN WITH CHRYSLER AND HAVE TRIED TO GET THEM TO REVIEW THIS SAFETY FEATURE THAT FAILS WITHOUT NOTICE ON PERFECT MINT CONDITIONS VEHICLES CHRYSLER TOWN AND COUNTRY MINIVANS. THERE A VERY NUMEROUS CASES OF THIS THAT HAS A PRICE TAG THAT IS EXTREMELY EXPENSIVE FOR THE PART IN THE CAR. TWO 3" X 3" PLASTIC BOXES ARE OVER $1100 EACH AND WILL NOT WORK IF ONE FAILS SO BOTH HAVE TO BE REPLACED AT THE SAME TIME CAUSING A $2200-$3000 EXPENDITURE ARE VERY LIMITED MILEAGE ON THE VEHICLE. *TR
Mileage: 52,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE REAR WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN BACKING UP I CAME TO A STOP. I SHIFTED FROM REVERSE TO DRIVE. THE VAN FELT LIKE IT WAS HIT FROM BEHIND. SOMETHING IN THE TRANSMISSION CAUSES A HARD BANG. THIS HAPPENS ABOUT 40% OF THE TIME. I HAD IT INTO 2 CHRYSLER DEALERS AND THEY SAY IT IS NORMAL. THEY REPROGRAMMED THE COMPUTER SEVERAL TIMES TO NO AVAIL. *TR
Mileage: 38,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS ON A NATIONAL BACK ORDERED AND NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, BOTH THE DRIVER AND PASSENGER SIDE BLIND SPOT DETECTION SIGNALS AND THE REVERSE CAMERA FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JUNE OF 2014. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 27,000.
Mileage: 27,000
MY VAN HAS THE SAFETY RECALL TO HAVE THERE REAR QUARTER VENT WINDOW SWITCH REPLACED. I HAVE TRIED 6 TIMES TO BRING MY VAN IN TO HAVE THE PART REPLACED AND THE DEALERSHIP (HENDRICK, CHRYSLER JEEP 543N MCPHERSON CHURCH RD FAYETTEVILLE NC 28303) SAID THEY DO NOT HAVE THE PARTS IN AND CAN NOT ORDER PARTS. THEY HAVE ALSO TOLD ME THEY HAVE NO WAY OF KNOWING WHEN PARTS WILL COME IN AND WHEN THEY DO COME IN THEY CANNOT HOLD THEM. THEY WANT ME TO CONTINUE CALLING AND HOPING THAT A PART COMES ON. I HAVE BEEN TRYING TO GET THIS PART REPLACED FOR SEVERAL MONTHS. THERE HAS BEEN NO INCIDENTS WITH THE PART ON MY VAN I WOULD JUST LIKE THE PART REPLACED IN A REASONABLE AMOUNT OF TIME. *TR
Mileage: 53,000
WE ARE IN THE PROCESS OF PURCHASING THIS VEHICLE AND HAVE BEEN TOLD THERE IS A LONG DELAY ON THE ORDERING OF THIS PART (THE REAR WINDOW RECALL ISSUE) CANNOT UNDERSTAND IF THIS IS A POSSIBLE FIRE ISSUE THEN WHY ARE THEY NOT BEING SHIPPED AS REQUESTED. THIS MAKES ME VERY CONCERNED AS I TRANSPORT CHILDREN AND THIS COULD BE VERY DANGEROUS. I HAVE TRUSTED THE CHRYSLER COMPANY FOR MANY YEARS AND HAVE ONLY PURCHASED THEIR VEHICLES THE PAST 20 YEARS BUT THIS HAS ME VERY NERVOUS. IT MIGHT BE A LITTLE THING TO THEM BUT ON A TIGHT BUDGET AND FINDING A NICE VAN TO HELP WITH THE TRANSPORTATION OF MY FAMILY AND GRANDCHILDREN I HAVE QUESTIONS TO THE SPEED IN GETTING THIS ISSUE RESOLVED. *TR
2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO RECALL REPLACEMENT SWITCH ISSUES DUE TO LACK OF PARTS. *SMD THE DEALER DISCONNECTED THE SWITCH AND STATED THEY WOULD CALL THE CONSUMER WHEN THE PART(S) ARRIVED. *JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY BLIND SPOT DETECTION WARNING SYSTEM HAS STOPPED WORKING. THE INDICATORS ON THE REVIEW MIRRORS COMES ON AND STAY ON AND I GET A MESSAGE THE SYSTEM IS DISABLED. I WENT TO A CHRYSLER DEALERSHIP ON APRIL 7TH AND WAS TOLD THE SENSORS IN THE BACK BUMPER WERE BAD. I WAS QUOTED AT LEAST $2,500. TO FIX THIS. I CALLED THE CHRYSLER CUSTOMER SERVICE 800 NUMBER AND WAS TOLD THERE WAS NOTHING THEY COULD DO FOR ME. THIS IS FURTHER AGGRAVATING BECAUSE I ALSO HAVE A PROBLEM WITH MY BACKUP CAMERA. IT HAS NOT WORKED SINCE ABOUT 37,000 MILES. IT WORKS FINE AFTER 45 SECONDS BUT NOT UNTIL THEN. WHEN I REPORTED THIS TO CHRYSLER THEY TOLD ME TO BUY A NEW RADIO. WHILE I HAVE A LOT OF MILES ON MY VEHICLE, NEITHER OF THESE PROBLEMS ARE MILEAGE RELATED. THEY ARE BOTH SAFETY ISSUES. I HAVE BEEN DRIVING FOR 43 YEARS AND NEVER HAD BLIND SPOT WARNING OR BACK UP CAMERA SYSTEMS BEFORE SO DO NOT PLAN TO PAY TO FIX. THEY ALSO TOLD ME I HAVE TO DEAL WITH THE WARNING LIGHTS GOING ON AND OFF ALL THE TIME BECAUSE THERE IS NO WAY TO DISABLE. THAT IS DISTRACTING. THIS VEHICLE IS REGISTERED TO MY BUSINESS AND I ALSO USE IT PERSONALLY. *TR
Mileage: 123,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) SIX MONTHS AGO AND THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT STATED THAT SIX MONTHS AGO THE DEALER DISCONNECTED THE VENT WINDOW AS A TEMPORARY FIX. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. ..UPDATED 05-26-15 *BF UPDATED 6/30/2015*JS
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THAT THE DEALER INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE RECALL NOTIFICATION WAS RECEIVED IN JANUARY OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05/20/15 *BF UPDATED 7/6/2015*JS
Mileage: 43,000
THERE WAS A RECALL FOR A DEFECT IN THE ELEC SWITCH FOR THE REAR QUARTER VENT WINDOW. THERE WAS THE CHANCE THAT IT MAY OVER HEAT AND COULD CAUSE A FIRE. I TOOK IT TO THE DEALER AND HAD THE SWITCH DISCONNECTED AS THE RECALL SUGGESTED. THAT WAS IN JULY OF 2014. I ALWAYS USE THESE WINDOWS AND IT HAS BEEN AN INCONVENIENCE NOT BEING ABLE TO DO SO. I UNDERSTAND THAT THE PARTS ARE AVAILABLE NOW AND I HAVE BEEN TRYING TO GET IT FIXED FOR THE LAST COUPLE MONTHS NOW. MY CHRYSLER SAYS IT IS IMPOSSIBLE TO GET THE PARTS AND THAT ONLY A COUPLE ARE SENT OUT T THE MOST AT A TIME. I HAVE BEEN FIRST ON A WAITING LIST AT THE DEALER WAITING FOR THIS PART FOR OVER TWO MONTHS NOW. THEY SAID MY INTERIOR LIGHT COLOR IS BLUE AND THAT THEY ARE NOT GETTING ANY OF THAT COLOR IN. NOT SURE WHAT THAT HAS TO DO WITH THE ELEC.SWITCH I NEED? IT HAS BEEN ALMOST A YEAR AND I AM VERY DISAPPOINTED IN CHRYSLER AS TO HOW LONG IT HAS TAKEN TO SOLVE THIS RECALL AND THE INCONVENIENCE THAT THIS HAS CAUSED ME. I AM GETTING VERY IMPATIENT AND EXPECT THIS TO BE SOLVED AS SOON AS POSSIBLE. PLEASE FOLLOW UP ON THIS AND HELP ME GET THIS SOLVED AS SOON AS YOU CAN. *TR
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, BOTH REAR WINDOWS RELEASED IN AN OPEN POSITION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISENGAGED THE VENT WINDOW SWITCH. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Mileage: 35,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS IS ALREADY A KNOWN ISSUE AND A RECALL WAS ISSUED IN JUNE 2014. NINE MONTHS HAVE ELAPSED AND REPAIR PARTS ARE STILL ON BACK ORDER. THIS IS RIDICULOUS AND THE MANUFACTURER SHOULD NOT BE ALLOWED TO HIDE BEHIND A CLAIMED PARTS SHORTAGE. SUPPLIERS CAN CERTAINLY PRODUCE PARTS IN LESS THAN NINE MONTHS. *TR
DRIVER SIDE DOOR OPEN ON IT'S OWN. WIFE CLOSED IT,AFTER THAT IT WOULD NOT OPEN OR CLOSE AT ALL.CALLED DEALER SHIP AND THEY HAD TO REPLACE THE LOCKING SYSTEM ON THAT DOOR BECAUSE IT HAD BEGUN TO MAKE A NOISE WHEN IT FINALLY START OPENING. AND ABOUT A MONTH LATER THE PASSENGER DOOR DID THE SAME AND I'M HAVING PROBLEMS GETTING IT FIXED. I FEEL THIS IS A SAFTY ISSUE.IF I WERE IN A WRECK AND THIS WAS THE ONLY WAY OUT OR MY CHILDREN NEED TO GET OUT AND THIS DOOR JAM OR WANT OPEN WE WOULD BE IN A LOT OF TROUBLE. *TR
Mileage: 35,000
I HAVE A 2012 CHRYSLER T&C MINIVAN. I SPOKE WITH PEOPLE AT CHRYSLER WORLD HQ. THERE IS A 2013 RECALL ON THE REAR VENT WINDOW ELECTRIC SWITCH. FOR APPROX. ONE YEAR THE DEALERSHIP CANNOT PERFORM THE RECALL-FIX BECAUSE "THE PART IS NOT AVAILABLE". THE PART IS NEVER AVAILABLE. HOW DO THE GET REPAIRS MADE? *TR
Mileage: 15,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE AND AS AN INTERIM REPAIR THE DEALER INDICATED THAT THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE CONTACT STATED THAT UPON FURTHER INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE COMPONENT WAS NOT DISCONNECTED. THE DEALER WAS NOTIFIED AND PROVIDED AN APPOINTMENT TO RE-INSPECT THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2012 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD
2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE HAS BEEN WAITING FOR SEVEN MONTHS, FOR THE PARTS TO ARRIVE. RECALL # 14V234000. *JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY 2 YEAR OLD SON EXITED THE VAN ON THE PASSENGER SIDE, THROUGH POWER SLIDING DOOR. THE DOOR CLOSED ON HIS HAND AND DID NOT RETRACT AUTOMATICALLY. WE REACHED OUT TO CHRYSLER WHO SENT AN INSPECTOR. THE INSPECTOR TESTED THE DOOR WITH A FOLDED TERRY CLOTH. I PROVIDED HIM WITH A DOLL, WHICH HAS A HAND THE SAME SIZE AND SHAPE OF A CHILD'S. THE PASSENGER DOOR CLOSED COMPLETELY ON THE DOLL HAND. THE DRIVERS SIDE DOOR OPENED AUTOMATICALLY. SO THERE EXISTED A DIFFERENCE BETWEEN THE TWO DOORS. CHRYSLER STATED THEY BELIEVE THERE IS NOTHING WRONG WITH THE VAN. WE TOOK THE VAN TO THE DEALERSHIP, THEY ALSO STATED THE DOOR CLOSES NORMALLY. WE REACHED OUT TO THE LOCAL NEWS STATION WFTV WHO AGREED TO ASSIST BECAUSE THE PASSENGER SIDE DOOR STILL CLOSED ON THE DOLL HAND, WHILE THE DRIVER SIDE DOOR DID NOT. THE VAN WAS TAKEN TO ZEMBOWER'S AUTO CENTER WHERE IMMEDIATE TESTING REVEALED THE CAR NEEDED A NEW BATTERY. THE COMMENT WAS MADE, HOW IS CHRYSLER ABLE TO DIAGNOSE A POTENTIAL ELECTRICAL ISSUE WITHOUT FIRST CHECKING THE ELECTRICAL SYSTEM TO BE SURE ITS OPERATING NORMALLY. I TOOK THE VAN TO THE DEALERSHIP WHO THEN AGREED, THE VAN DOES NEED A NEW BATTERY. WE TOOK THE VAN BACK TO ZEMBOWERS FOR A BATTERY REPLACEMENT. UPON REPLACEMENT THE PASSENGER DOOR NOW SEEMS TO BE OPERATING NORMALLY. SO THE ISSUE STILL REMAINS, WHY IS IT THAT WHEN THE BATTERY IS IN NEED OF REPLACEMENT IN THE VAN, THAT THE PASSENGER POWER DOOR IS LESS SENSITIVE THAN THE DRIVERS SIDE, ALLOWING IT TO CLOSE ON HANDS OF CHILDREN? AND IT SHOULD BE NOTED THAT NO SERVICE ENGINE LIGHTS WERE ILLUMINATED, SO NO INDICATION WAS GIVEN AS TO THE VAN NEEDING A NEW BATTERY. SO, BASED ON THIS EXPERIENCE, ARE WE TO ASSUME THAT ANYTIME THE VAN BATTERY IS DEPLETED, EVEN BEFORE GIVING ANY INDICATION THROUGH THE SERVICE ENGINE LIGHTS, THAT THE PASSENGER SIDE POWER DOOR WILL BECOME INSENSITIVE? THIS ISSUE REMAINS UNRESOLVED. *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ARRIGO DEALERSHIP HAS FAILED TO CORRECT SAFETY RECALL FOR MORE THAN 6 MONTHS. (P25/NHTSA 14-234) THEY KEEP SAYING PART NEEDS TO BE ORDER. *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE HAVE A 2012 TOWN AND COUNTRY JUST OVER 36000 MILES AND THE BLIND SPOT DETECTION SYSTEM IS FAILING. NOW WHEN I DRIVE THE CAR THE LIGHTS ON THE MIRRORS LIGHT UP ALL THE TIME AND THERE IS A BEEPING SOUND THAT WILL NOT QUIT. IT'S A DANGER AT NIGHT BECAUSE THE LIGHTS STAY ON OR BLINK ON AND OFF ALL THE TIME. THERE IS NOT A SEPARATE FUSE FOR THIS FEATURE SO YOU CAN'T PULL THE FUSE OR YOU WILL LOSE THINGS YOU NEED. *TR
Mileage: 36,000
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I OWN A 2012 CHRYSLER TOWN AND COUNTRY. I RECEIVED A RECALL NOTICE FOR A SWITCH IN THE FRONT DOOR THAT MIGHT POSSIBLY BE FAULTY . AT THE TIME I BROUGHT MY VEHICLE IN FOR SERVICE AND THE DEALER SAID THE PARTS WEREN'T AVAILABLE AND UNPLUGGED THE SWITCH. I JUST RECEIVED ANOTHER RECALL NOTICE AND STILL NO PARTS ARE AVAILABLE AND I AM UNABLE TO USE A FEATURE WHICH IS VERY IMPORTANT TO ME AND I AM VERY DISAPPOINTED WITH CHRYSLER. *TR
Mileage: 20,000
2012 CHRYSLER TOWN & COUNTRY. CONSUMER IS CONCERNED ABOUT THE SAFETY OF VEHICLE BECAUSE OF RECALL DUE TO DEFECTIVE AIRBAGS. *TA THE CONSUMER STATED A RECENT RECALL, RESULTED IN NO PARTS BEING AVAILABLE. *JB
REAR QUARTER VENT WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. RECALL P25/NHTSA 14V-234. MY SWITCH WAS DISCONNECTED IN JULY 2014 AND I HAVE REPEATEDLY CALLED BARRETT IN BERLIN,MD TO SEE IF PART HAS COME IN AND BEEN TOLD "NO". IT IS NOW FEBRUARY AND I FEEL THIS IS UNREASONABLE. ARE NEW CARS BEING DELIVERED WITH A CORRECTED PART FOR THIS PROBLEM? I USE THIS VEHICLE TO TRAVEL WITH A PET AND NEED THIS VENT WINDOW. *TR
Mileage: 290,000
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2015 BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT A FOLLOW UP NOTICE WAS RECEIVED IN DECEMBER OF 2015 BUT THE PART CONTINUED TO BE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE INTIAL RECALL WAS RECEIVED IN MAY OF 2014 WHEN PART WERE NOT AVAILABLE AND RECEIVED ANOTHER NOTICE IN DECEMBER OF 2014 BUT THE PART CONTINUED TO BE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. AS AN INTERIM REPAIR, THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/15*LJ
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY GAS GAUGE INDICATED I HAD MORE THAN 1/4 TANK FULL. INSTEAD, IT WAS EMPTY, AND I RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY, IN THE MIDDLE OF DETROIT'S WORST SNOW STORM IN 40 YEARS, WITH A TODDLER IN THE BACK SEAT. I SUBSEQUENTLY FILLED MY CAR AFTER WAITING IN FREEZING COLD UNTIL AN OFFICER PULLED OVER AND HELPED ME, AND MY GAS GAUGE WENT TO COMPLETELY EMPTY EVEN THOUGH I THEN FILLED MY TANK. IT STAYED AT EMPTY FOR A DAY UNTIL SUDDENLY MOVING TO 3/4 FULL, AND HASN'T BUDGED SINCE. I HAVE NO IDEA NOW HOW MUCH GAS MY TANK ACTUALLY HAS. DESPITE THE SNOW STORM ON SUNDAY WHEN THE INCIDENT OCCURRED, THE TEMPS WERE NOT ANYTHING EXTRAORDINARILY COLD FOR A MIDWEST WINTER, AND REGARDLESS OF TEMP, THE GAS GAUGE SHOULD ALWAYS WORK. HAD I NOT HAD MY CELL PHONE, OR HAD I BEEN IN A MORE REMOTE AREA, OR HAD IT BEEN DARK AT NIGHT AND I WAS IN A DANGEROUS AREA, THE TODDLER AND I COULD HAVE BEEN IN REAL PHYSICAL DANGER. THE POTENTIAL DISASTER THAT COULD HAVE ENSUED MAKES ME SHUDDER. THIS IS ENTIRELY UNACCEPTABLE. PLEASE LOOK INTO THIS FOR OTHER TOWN AND COUNTRY MINIVANS. *TR
Mileage: 34,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BLIND SPOT MONITORING STAYS ON CONSTANTLY AND CHIMING CONSTANTLY. UNABLE TO TURN OFF AND ARE VERY DISTRACTING TO DRIVER. COSTLY REPAIR TO TURN OFF AND/OR REPAIR (>$2,000 TO REPAIR). *TR
Mileage: 47,200
TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
I WAS FIRST MADE AWARE OF THE RECALL ON THE REAR QUARTER VENT WINDOW SWITCH, 14V-234000, IN LATE FALL OF 2014. BUT CHRYSLER MADE IT CLEAR IMMEDIATELY THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO MAKE THE REPAIR. THEN AT THE BEGINNING OF THE YEAR I RECEIVED ANOTHER LETTER MAKING IT SEEM AS IF THE PART IS NOW AVAILABLE AND I CAN GET THIS SAFETY ISSUE RESOLVED. WELL, I HAVE CALLED MY DEALERSHIP (ADAMSON MOTORS IN ROCHESTER, MN) TWICE WITH NO LUCK. THE FIRST TIME THEY SAID THE PART WAS STILL ON BACK ORDER. THE SECOND TIME THEY SAID PARTS ARE TRICKLING IN AND THEY WILL TAKE MY INFORMATION AND PUT MY NAME ON A PART WHEN THEY GET ONE IN FOR ME. THAT WAS OVER A WEEK AGO, STILL WAITING. I KNOW SOMEONE ELSE WITH THE SAME VEHICLE THAT WENT TO THE SAME DEALERSHIP THE WEEK PRIOR TO WHEN I CALLED THE SECOND TIME (IN BETWEEN MY PHONE CALLS)AND GOT THE SAME RECALL PART REPLACED. WHY ARE SOME PEOPLE BEING TREATED DIFFERENTLY? WHAT GIVES? *TR
Mileage: 32,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILOUT 04/14/15*LJ
BLIND SPOT MONITORING SYSTEM ILLUMINATES CONSTANTLY. SYSTEM HAS FAILED AND CAN NOT DETECT VEHICLES IN THE BLIND SPOT. UNABLE TO TURN OFF SYSTEM UNLESS PAYING FOR COSTLY REPAIR. LIGHTS AND CHIMES ARE DISTRACTING TO THE DRIVER AND COULD RESULT IN UNNECESSARY AVOIDANCE MANEUVERS. *TR
Mileage: 48,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AND ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEALER. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 5/12/14*CN UPDATED 03/17/15*JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 10/8/2015*JS
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V023400 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DISCONNECTED THE SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN UPDATED 6/17/2015 *JS
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED ON 1/15/15 . UPDATED 06/15/2015 *JS
JUST RECEIVED (1-2015) MY SECOND NOTICE FOR REAR QUARTER VENT WINDOW SWITCH RECALL. AS I DID WHEN THE FIRST NOTICED ARRIVED (7-2014) I CALLED MY LOCAL DEALER AND NO PARTS ARE AVAILABLE AND THEY DO NOT HAVE A DATE WHEN THE PARTS WILL BE AVAILABLE. FROM WHAT I SEE ON THE RECALL THIS ISSUE COULD CAUSE A FIRE WHICH IS PROBABLY NOT GOOD AS THE VAN IS PARKED IN OUR GARAGE WHEN HOME. PARKING OUTSIDE IS NOT VERY CONVENIENT OR LOGICAL AS WE ARE SEEING TEMPS FALLING INTO THE SINGLE DIGITS AGAIN AND MORE SNOW ON THE WAY. DON'T KNOW WHERE ELSE TO TURN FOR HELP WITH THIS ISSUE. I AM SURE I AM NOT THE ONLY OWNER WONDERING WHAT IS GOING ON WITH THIS ISSUE. ANY HELP WOULD BE APPRECIATED. *TR
NHTSA CAMPAIGN NUMBER: 14V234000 I HAVE TAKEN MY VEHICLE TO THE CHRYSLER DEALER TWICE TO ADDRESS THIS SAFETY RECALL OVER THE PAST 6 MONTHS. BOTH TIMES, I AM TOLD THERE ARE NOT ENOUGH PARTS TO EXECUTE THE REPAIR AND WE ARE ON A WAITING LIST. I DO NOT FEEL CHRYSLER IS MEETING THEIR RESPONSIBILITIES AND FAILING TO PRODUCE SUFFICIENT PARTS TO REPAIR THE DEFECT IN A REASONABLE AMOUNT OF TIME. *TR
Mileage: 55,000
CHRYSLER ISSUED RECALL # P25/NHTSA 14V-234 IN MAY OF 2014 AND TO DATE HAS NO RESOLUTION, OR ANTICIPATED DATE, OF HAVING REPAIR PARTS TO REPLACE THE FAULTY SWITCHES. WHILE THE SWITCH HAS BEEN DISCONNECTED, I SHOULD NOT HAVE TO WAIT OVER NINE MONTHS FOR A SIMPLE REPLACEMENT SWITCH TO ALLOW ME TO CONTINUE TO USE THE FEATURE OF THE VEHICLE FOR WHICH I PURCHASED. IF THEY WILL NOT STAND BY THEIR PRODUCTS THEN I WILL NEVER BUY THEIR PRODUCTS AGAIN. *TR
Mileage: 42,000
TL* THE CONTACT OWN A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 02/20/15 *JB
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ
Mileage: 19,062
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/15*LJ UPDATED 9/13/2017*CN
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V23400 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL-THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL-THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL-THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT PLACED ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN UPDATED 03/03/15
RECALL NOTIFICATION CODE P25 IS SEVERAL MONTHS OLD, YET CHRYSLER HASN'T PROVIDED PARTS TO DEALERS. THE APPROX DATE, ABOVE, IS MEANINGLESS. PLEASE RESPOND TO THIS WITH SPECIFIC INFO AS TO WHAT ACTION NHTSA IS TAKING. *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mileage: 10,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ
GOT A RECALL NOTICE IN SUMMERTIME 2014 REGARDING THE SWITCH FOR THE REAR WINDOWS. THAT IF WATER GOT DOWN INTO IT, IT COULD CATCH FIRE. WENT TO DEALER IN ROMEO, MI. I WAS TOLD THAT CHRYSLER DID NOT PROVIDE THEM WITH THE PART AND ASKED IF I WANTED IT HAVE IT DISCONNECTED FROM THE ELECTRICAL. I DECLINED. WENT TO GET MY OIL CHANGED AT A CLINTON TOWNSHIP DEALERSHIP ON DECEMBER 2014, REMEMBERING THAT THE RECALL WAS NEVER DEALT WITH, AND ASKED AGAIN. I WAS TOLD THE SAME EXACT THING. NO PART AVAILABLE; COULD HAVE IT DISCONNECTED. I AGAIN DECLINED. CAN'T UNDERSTAND WHY CHRYSLER BOTHERS TO SEND A NOTICE IF THEY ARE NOT GOING TO PROVIDE THE PART. LEGAL REASONS, I IMAGINE, NOT FOR CUSTOMER CARE. *TR
THE BLIND SPOT MONITOR HAS NOT WORK AT ALL. OURS IS NOT THE ONLY 2012 CHRYSLER VAN IN OUR SMALL COMMUNITY THAT HAS THIS PROBLEM. ABOUT 6, 2012 CHRYSLER VANS HAVE THE SAME PROBLEM. *TR
Mileage: 60,000
CHRYSLER SENT ME A RECALL BACK IN JUNE ABOUT REAR VENT WINDOW SWITCH MIGHT OVERHEAT IF IT GOT MOISTURE ON IT HAVE BEEN TRYING SINCE JUNE TO GET IT FIXED BUT THEY KEEP TELLING ME NO PARTS, HAD OIL CHANGED IN NOVEMBER STILL NO PARTS, CALLED CHRYSLER THEY DID NOT CARE SAID THEY DIDN'T CARE IF I SOLD THE VEHICLE NICE RESPONSE. *TR
Mileage: 26,200
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE SLIDING DOORS INDEPENDENTLY OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Mileage: 26,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
THE BLIND SPOT MONITORING SYSTEM WENT CRAZY. IT WENT ON, THE LIGHT TURNED ORANGE AND JUST STAYED ON AND BEEPED REPEATEDLY EVEN WHEN IN PARK. THE DEALERSHIP COULD NOT FIGURE OUT THE PROBLEM SO THEY SENT IT TO ANOTHER DEALERSHIP,ON 6/20/14 WHO DIAGNOSED: BOTH BLIND SPOT MONITORS SHORTED PART OF MIRRORS. IT WENT IN FOR REPAIRS: REPLACEMENT OF L/R INDICATOR SENSORS ON 7//7/14 . THIS WAS JUST THE BEGINNING OF THE PROBLEMS TO COME. *TR
Mileage: 60,749
KEY FOB STOPPED WORKING AND ALL WIPERS WENT OFF ON THEIR OWN AND WOULD NOT TURN OFF. THE ELECTRONIC VEHICLE MONITORING SYSTEM WENT OFF TOTALLY. ALL LIGHTS AND POWER(RADIO WINDOW CONTROLS ETC) INSIDE THE CAR TURNED OFF. THE HEADLIGHT WENT OFF. THEN FINE FOR ABOUT A WEEK K THE VEHICLE INTO THE DEALERSHIP AND THEY SAID: CHECKED GROUNDS TO CLUSTER. FUSES ARE WORKING PROPERLY,SO NO REPAIRS MADE AT THIS TIME. A DAY LATER ALL OF THE ABOVE HAPPENED AGAIN! THEN AGAIN AND AGAIN. ON AND OFF THIS WENT FOR A FEW DAYS, UNTIL I COULD GET IT BACK IN YET AGAIN TO GET LOOKED AT......NOTHING IS FIXED. *TR
Mileage: 66,476
I JUST GOT THE VEHICLE BACK FROM HAVING REPAIRS AND THE UCONNECT DIDN'T WORK ALREADY. (WHICH THEY CLAIMED TO HAVE FIXED DIDN'T WORK AGAIN AFTER ONLY 20 MINUTES) I DROVE IT BACK AND LEFT IT FOR DIAGNOSIS. THEY DIAGNOSED :SOP SPECIAL PARTS ORDERED. AND I WAS TOLD NOT TO TURN ON DVD PLAYER UNTIL PARTS CAME IN. *TR
Mileage: 67,548
HAVING HAD THIS PROBLEM BEFORE AND BEING TOLD BY THE DEALERSHIP ,THEY COULD NOT FIND A PROBLEM, I THOUGHT MAYBE IT WAS THEY KEY FOB SO I PAID TO HAVE A NEW ONE MADE. THEN THE PROBLEM STILL CONTINUED AND PROGRESSED: NOW NOT ONLY WOULD THE CAR GO CRAZY WITH ALL LIGHTING AND POWER INSIDE TURNING OFF AND WIPERS GOING CRAZY, BUT NOW WHENEVER THE NEW KEY FOB WAS USED FROM THE OUTSIDE IT WOULD NOT UNLOCK THE DOORS BUT THE DASH WOULD LIGHT UP. THE UCONNECT ALSO STOOPED WORKING COMPLETELY! DEALER DIAGNOSED: KEY FAILING FAULT STORED FOR KEY IN SYSTEM THAT IS FAILING,1 56046708AE TRASNMTR-INTEGRATED KEY FOB ,CUT NEW KEY AND PROGRAM TO VEHICLE. 15 AMP FUSE BLOWN, CHECKED WIRING G AND FOUND LISTING FOR 20 AMP FUSE. REPLACED FUSE AND TEST OPERATION.(SINCE I NEVER REPLACED ANY FUSES, I DON'T EVEN KNOW WHERE THEY ARE. I HAVE TO ASSUME THE WRONG FUSE WAS PUT IN EITHER DURING MANUFACTURING OR BY A DEALERSHIP) NOTE: THIS DID NOT SOLVE THE PROBLEM VEHICLE WENT BACK YET AGAIN. SEE ADDITIONAL COMPLAINTS. *TR
Mileage: 67,430
I HAVE A 2012 CHRYSLER TOWN & COUNTRY AFFECTED BY NHTSA RECALL 14V234000 DATED MAY 2014 FOR RISK OF ELECTRICAL FIRE. I HAVE CONTACTED MY LOCAL DEALERSHIP SEVERAL TIMES AND AM TOLD EACH TIME THAT REPAIR PART IS STILL UNAVAILABLE. MANUFACTURER RECOMMENDS DISABLING THE SWITCH TO REDUCE RISK OF ELECTRICAL FIRE BUT THIS RENDERS WINDOWS INOPERABLE AND I FIND IT AN UNACCEPTABLE LONG-TERM SOLUTION. I CALLED THE CHRYSLER RECALL HOTLINE ON NOVEMBER 26, 2014 (MORE THAN 6 MONTHS AFTER RECALL) AND WAS TOLD THERE IS STILL NO ESTIMATED TIME OF ARRIVAL FOR REPAIR PART. I BELIEVE MANUFACTURER HAS FAR EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/13/15*CN UPDATED 01/15/15*JB
-STALLING WHEN YOU TRY TO START. I PUSH THE BUTTON AND IT STALLS. WHEN I GET TO MY DESTINATION, IT SWITCHES FROM OFF TO ACCY. THE STALLING ISSUE CONTINUES TO GET WORSE. NOW, IT ACTS AS IF IT IS TRYING TO START THE ENGINE AND NOTHING CONNECTS. THIS MORNING, IT TOOK APPROXIMATELY 10 TRIES TO GET IT TO TURN OVER. THIS WAS AFTER I HAD DRIVEN IT A COUPLE OF MILES. THEN, WHEN I ARRIVED AT WORK, IT WENT INTO THE ACCY MODE AGAIN AS I WAS OPENING THE DOOR TO EXIT THE VEHICLE. THE DEALER HOOKED IT TO THEIR COMPUTER MONTHS AGO. BUT, I GUESS IF THERE IS NOT CODE, THE PROBLEM DOESN'T EXIST???? THE LAST TIME THEY SUGGESTED IT WAS RELATED TO A TRANSMISSION ISSUE THAT THEY ADDRESSED. *TR
Mileage: 18,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
DRIVING DOWN THE ROAD AND THE VEHICLE STALLED. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE ROCKWALL DODGE SERVICE DEPARTMENT DETERMINED THAT THE ALTERNATOR FAILED AND HAD TO BE REPLACED. *TR
Mileage: 40,000
WHEN TRAVELING TO FLORIDA FROM BUFFALO, THE BATTERY LIGHT ON THE DASH CAME ON JUST OUTSIDE OF ORLANDO,FLORIDA. IT SLOWING STARTED TO AFFECT THE VEHICLE WITH THE TRANSMISSION NOT SHIFTING AND RESULTED IN THE ENGINE RUNNING AT 5000 RPM JUST TO MAINTAIN 55 MPH IN A CONSTRUCTION ZONE WITH NO PULL OFF TO SAFELY LEAVE THE HIGHWAY. THE BATTERY FINALLY DIED WHEN WE REACHED OUR DESTINATION AND IT WAS THE ALTERNATOR THAT HAD MALFUNCTIONED. THE TEMPERATURE THAT DAY WAS OVER 100 F. IT COULD HAVE CAUSED AN ACCIDENT HAD I NOT OVERWORKED THE ENGINE. *TR
Mileage: 18,000
WE CONTACTED THE LOCAL DEALERSHIP IN JULY AND WERE TOLD THAT THEY WOULD CALL US WHEN THE PARTS TO FIX THE FAULTY WINDOW SWITCH ON THE DRIVER'S SIDE DOOR WERE RECEIVED. AS OF TODAY, THEY HAVE NOT RECEIVED THE PARTS. WE FEEL THAT 4 MONTHS IS TOO LONG TO WAIT FOR PARTS TO FIX A SAFETY RECALL ISSUE. *TR
Mileage: 30,000
WHEN I START THE CAR IT WILL RUN FINE AND THEN THE IGNITION SWITCH WILL TURN OFF LEAVING ME WITH STEERING AND BRAKING POWER DEAD. SOMETIMES I WILL TRY TO START THE CAR AND IT WILL NOT START AND THE STARTER WILL JUST KEEP GOING SO THE ONLY WAY I CAN GET THE STARTER TO STOP IS TO PUT IT IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES AND FORTUNATELY I WAS DRIVING AT LOW SPEED OR STOPPED. HAD IT HAPPENED AT HIGHER SPEEDS OR ON THE FREEWAY, IT COULD HAVE RESULTED IN A DEADLY CRASH. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS A DEFECTIVE IGNITION SWITCH AND REPLACED THE SWITCH. SO FAR THE PROBLEM HAS NOT RECURRED. MY COMPLAINT IS ALSO THAT I HAVE ASKED THE DEALER AND CHRYSLER MOTORS FOR REIMBURSEMENT, $450.00 AND SO FAR THEY HAVE REFUSED BECAUSE IT WAS NOT AN ITEM ON THEIR RECALL LIST AND I WAS OUT OF WARRANTY ON MILEAGE. I KNOW THAT CHRYSLER HAS KNOWN ABOUT DEFECTIVE IGNITION SWITCHES FOR SEVERAL YEARS SO WHY HAVE THEY NOT NOTIFIED OWNERS. THIS IS A VERY DANGEROUS PROBLEM, LIKE GM HAD. *TR
Mileage: 53,500
I HAD JUST DROVE TO THE STORE VEHICLE RAN FINE. CAME OUT OF STORE AND WENT TO START THE CAR. WHEN TRYING TO START THE CAR I NOTICE THE STARTER TRYING TO TURN OVER BUT WAS NOT STARTING. I TRIED STARTING IT 6 TIME AND FINALLY STARTED. I WENT TO AUTO ZONE HAD THE CHECK STARTER SYSTEM. BATTERY, ALTERNATOR AND STARTER PASSED. WAS INFORMED COULD BE BAD GAS OR FUEL PUMP GOING OUT. SO GOT GAS TREATMENT AND AFTER A WEEKEND AND HALF OF FUEL TREATMENT AND CHANGE OF GAS WAS HAVING SAME ISSUE. WELL THIS LAST SATURDAY I WENT DAUGHTER'S GAME AND HEARD WHAT SOUNDS TO BE AN ELECTRIC MOTOR FRONT UNDER THE VAN DRIVER REAR TIRE. DIDN'T MIND IT OVER THE 5 HOUR GAME I CHECKED ON THE VAN MULTIPLE TIMES AND THE SOUNDS WAS STILL THERE. END UP HAVING TO GET JUMP STARTED THE BATTERY WAS DEAD. WAS ABLE TO GET THE VAN HOME. I GOT AN ELECTRICAL SCHEMATIC ON THE 3.6L ENGINE PERFORMANCE CIRCUIT. AND COME TO FIND OUT THAT THE FUEL RELAY IS INSIDE THE TIPM. I AM ABLE TO PULL THE MAC FUSE TO STOP THE PUMP AFRAID OF WHAT THIS MAY CAUSE ISSUES WITH I AM DISCONNECTING BATTERY WHEN I GET OUT OF VAN. I CONTACT DEALER AND TOLD THEM OF MY FINDS AND FOUND OUT NOT COVERED. SO AT THIS TIME IT IS HARD TO START AND FUEL PUMP RUNS AFTER KEY IS OUT OF IGNITION. *TR
Mileage: 65,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER IN JUNE OF 2014 AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER DID NOT PERFORM THE REMEDY LISTED IN THE RECALL, WHICH WAS TO REPLACE THE FAULTY WINDOW SWITCH WITH A NEWER VERSION. INSTEAD, THE DEALER REMOVED THE WINDOW SWITCH RENDERING THE REAR QUARTER VENT WINDOW UNUSABLE. THE CONTACT WAS INFORMED THAT THERE WAS NO ESTIMATED DATE FOR THE NEW SWITCH TO BE INSTALLED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS IS A MINIVAN. THE REAR HATCH/LIFTBACK INTERMITTENTLY FAILS TO OPERATE AT TIMES. THE HATCH CAN EITHER BE MANUALLY OPENED AND CLOSED, OR ELECTRICALLY OPENED AND CLOSED VIA THE REMOTE CONTROL OR VIA THE BUTTON AT THE REAR INSIDE OR A BUTTON ABOVE THE DASHBOARD. IF THE HATCH IS OPEN AND FAILS TO CLOSE ELECTRONICALLY, THEN THE DOOR WILL NOT LATCH BY ANY MEANS, EVEN IF THE DOOR IS CLOSE MANUALLY. I HAVE HAD TO HOOK THE BOTTOM OF THE DOOR WITH A ROPE AND TIE IT SHUT, BUT THE DOOR IS NOT MECHANICALLY LATCHED. I HAVE HAD THE MINIVAN TO THE DEALER ON 3 SEPARATE OCCASIONS TO GET THIS PROBLEM FIXED UNDER WARRANTY AND THE PROBLEM IS STILL NOT FIXED. THE 1ST TIME THE VEHICLE WENT IN FOR REPAIRS THE CENTER WITNESSED THE PROBLEM AND REPLACED THE LATCH. NUMEROUS CODES WERE RECORDED IN THE BLACK BOX. NOT SURE IF CHRYSLER USED THESE CODES TO CONSIDER FURTHER PARTS REPLACEMENT, BUT THEY WON'T REPLACE ANYTHING AT THIS TIME. CHRYSLER IS NOT WILLING TO REPLACE ANY FURTHER COMPONENTS WITHOUT THE PROBLEM OCCURRING AT THE SERVICE CENTER. THE PROBLEM WAS WITNESS BY WIFE, 3 CHILDREN AND MYSELF. THE KIDS HAVE HAD TO CRAWL OVER THE REAR SEAT TO GET ACCESS TO THINGS IN THE REAR OF THE VAN DUE TO THE HATCH NOT WORKING. THE BIG CONCERN IS THE HATCH NOT LATCHING IN THE CLOSED POSITION WHEN TRAVELING. *TR
Mileage: 13,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPER SWITCH IN THE OFF POSITION, THE WIPERS WOULD ERRONEOUSLY ACTIVATE AND THE INSTRUMENT PANEL LIGHTING FLASHED OFF AND ON. THE DEALER STATED THAT THE GROUND CABLE WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.
Mileage: 37,000
ON APRIL 12 2013 WAS THE FIRST PROBLEM THAT STARTED WITH THE VEHICLE. WHILE DRIVING THE WINDSHIELD WIPERS TURNED ON WHILE DRIVING. I WAS UNABLE TO TURN THEM OFF UNTIL I DISCONNECTED THE BATTERY. I HAVE HAD SEVERAL EXPERIENCE WITH THE VEHICLE TURNING OFF WHILE DRIVING GOING HIGHWAY SPEEDS. IT SOMETIMES WON'T EVEN START UP, JUST FLASHES BLIND SPOT UNAVAILABLE. ALSO THE ALARM GOES OFF AT RANDOM TIMES. THE SLIDING PASSENGER DOORS OPEN AND CLOSE WHEN VEHICLE IS OFF AND SITTING IN DRIVE WAY. BOTH DOORS WILL OPEN HALF WAY THEN SUDDENLY START TO CLOSE WITH NOTHING BLOCKING THE DOOR. POWER STOW AND GO MALFUNCTIONS ALL THE TIME!!!!. THE VEHICLE IS PUTTING OFF A VERY HEAVY GASOLINE SMELL NOW WHEN IT STARTS. I FEEL LIKE THIS CAR IS POSSESSED. CHRYSLER WILL NOT HELP ME WITH THIS SITUATION. THEY ARE PUTTING MY FAMILY IN DANGER EVERYDAY! *TR
Mileage: 300
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WIRES CONNECTED TO THE POWER OUTLET BURNED CAUSING SMOKE TO SEEP FROM THE AIR VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LED LIGHT STRIPS ADDED TO THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/10/14*CN THE CONSUMER STATED THE AFTER MARKET LED STRIP IN THE FRONT HEADLIGHTS CAUSED THE ELECTRICAL WIRES TO BURN INSIDE THE VEHICLE. UPDATED 03/31/15 *JS
Mileage: 30,000
CAR WIRELESS IGNITION WOULD NOT RECOGNIZE THE KEY, SO CAR WOULD NOT START, STRANDING MY WIFE OUT OF STATE. PART WAS REPLACED AT A COST OF $650, TWO DEALERS TOLD ME THIS WAS A HUGE PROBLEM AND IT IS HARD TO GET THE PART. THE REPLACEMENT MODULE IS NOW DOING THE SAME THING AND NOT WORKING. ANOTHER ISSUE IS THAT THE DOOR WILL NOT UNLOCK. *TR
Mileage: 37,000
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS ON THE SIDE MIRRORS FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BLIND SPOT MODULE WAS BROKEN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE FAILURE. THE FAILURE MILEAGE WAS 50,400. THE CURRENT MILEAGE WAS 52,000. UPDATED 08/11/14*LJ UPDATED 08/12/2014 *JS
Mileage: 50,400
I WAS DRIVING DOWN THE HIGHWAY AND MY DRIVERS SIDE BLIND SPOT DETECTOR CAME ON. SO I WAITED FOR THE CAR TO PASS. NO ONE WAS THERE. THEN A CAR PASSED AND THE DETECTOR WENT OFF. THE DETECTOR CAME ON AGAIN AND NO ONE WAS THERE. THE CONTINUED TO GO IN AND OFF EVEN WITH THE WIRE BARRIER. DRIVING IN TOWN PASSING A TREE WITH MY BLINKER ON IT WOULD LIGHT UP AND DING AT ME. I BECAME FRUSTRATED AND LESS THAN A WEEK LATER BOTH LIGHTS CAME ON AND TOLD ME TO SERVICE BLIND SPOT DETECTION AND THAT IT WAS UNAVAILABLE. TOOK IT TO THE DEALER WAS TOLD IT WAS A POSSIBLE UPDATE (I'M SICK OF UPDATES). COME TO FIND OUT THE DRIVERS SIDE BLIND SPOT DETECTOR TOOK A CRAP. I'M STILL UNDER WARRANTY SO IT WILL BE FIXED. I'VE HAD NOTHING BUT PROBLEM WITH MY TOWN AND COUNTRY SINCE I GOT IT ALMOST 2 YEARS AGO. DAMAGED KEY WARNING, KEY LEFT VEHICLE WHEN IT'S SITTING RIGHT NEXT TO ME, SLIDING DOORS OPEN AND JUST CLICKS, BLIND SPOT DETECTION ALREADY TOOK A CRAP, REMOTE START STOPPED WORKING HAS SINCE BEEN FIXED WITH "UPDATE", PUSH BUTTON WOULD SHOW IT WAS STARTED BUT IT WASN'T WENT TO START IT AND THE ENGINE GOT STUCK JUST TURNING OVER, GOING TO ACCELERATE AND THE ENGINE ACCELERATES AND GETS STUCK IN A HIGHER GEAR AND TAKES A WHILE TO SHIFT DOWN UNLESS YOU PUSH THE BRAKE AND SLOW DOWN, GO TO RESUME CRUISE CONTROL ONLY 2-3MPH AWAY FROM MY SET SPEED AND IT ACCELERATES TO 3-5 MPH ABOVE MY SET SPEED. IF I HAD IT IN THE SHOP EVERY TIME SOMETHING WAS WRONG I WOULD NEVER HAVE IT. I HAVE 2 CHILDREN AND WORK FULL TIME. I DON'T HAVE THE TIME TO BE WITHOUT A RELIABLE VEHICLE. I HAVEN'T TAKEN IT IN EVERY TIME SO I MADE A LIST THE LAST TIME AND BUT EVERYTHING WASN'T FIXED. KEEP GETTING TOLD OF "UPDATES" REALLY? WOW. FOR THE PRICE I PAID I WOULD THINK SHE SHOULD RUN PERFECT FOR AT LEAST A FEW YEARS WITH REGULAR MAINTENANCE. I'M NOT IMPRESSED WITH CHRYSLER THIS FAR. *TR
Mileage: 29,900
I OWN A 2012 CHRYSLER TOWN & COUNTRY. WHILE DRIVING DOWN THE ROAD MY BLIND SPOT INDICATOR LIGHTS UP BOTH ON THE MIRRORS AND THE DASH. IT CONTINUES TO DING, CHIME AND LIGHT UP WHILE YOU ARE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE I WAS INFORMED THAT I HAD TO REPLACE THE BLIND SPOT INDICATOR AND THAT I HAD TO PAY TO HAVE THIS REPLACED. I HAVE 48,500 ON MY VEHICLE THIS VEHICLE HAS BEEN WELL MAINTAINED. THIS IS DEFINITELY A PROBLEM AS THERE WAS ANOTHER CHRYSLER TOWN & COUNTRY AT THE DEALERSHIP AT THE SAME TIME MINE WAS FOR THE SAME ISSUE. *TR
Mileage: 48,500
AUTOMATIC HEADLIGHTS TURN OFF WHEN DRIVING. IT HAS HAPPENED TWICE NOW. IF DRIVER DOESN'T REACT QUICKLY AND TURN LIGHTS FROM AUTOMATIC ON TO MANUAL ON THERE COULD BE AN ACCIDENT. *TR
Mileage: 14,000
BLIND SPOT INDICATOR FAILED. CONSTANT SERVICE REMINDER. TOOK IN FOR SERVICE. REPAIR COST IS $2,200.00, FAILED DUE TO ROAD DIRT, SALT, CORROSION, ETC. WARNING CANNOT BE TURNED OFF SINCE IT IS A SAFETY FEATURE. CANNOT SEE PARTS OF DASH DISPLAY WHILE THE WARNING IS ON. DISTRACTING TO DRIVER. SEEMS LIKE BAD ENGINEERING TO ME. IT'S NOT MUCH OF A SAFETY FEATURE IS IT CONSTANTLY BOTHERS THE DRIVER WHILE DRIVING. IF THE EXPENSE IS SO GREAT IT SHOULD WORK BETTER AND IF IT IS DISTRACTING THERE SHOULD BE A WAY TO TURN IT OFF SO THE DISTRACTION GOES AWAY. *TR
Mileage: 47,500
AS I WAS COMING HOME FROM WORK AT NIGHT ON JANUARY 18TH 2014 MY LIGHTS ON MY 2012 CHRYSLER TOWN AND COUNTRY WENT OUT FOR A COUPLE OF SECONDS AND THAN CAME BACK ON. I WAS GOING 70MPH ON THE HIGHWAY AND VERY THANKFUL THAT I DID NOT CRASH BECAUSE OF THIS. I TOOK MY VAN IN AND FOUND IT OUT IT IS THE TOTALLY INTEGRATED POWER MODULE. THE PART I NEED IS ON BACK ORDER AND NO ONE HAS AN ETA. I HAVE BEEN WITHOUT MY VEHICLE SINCE JANUARY 29, 2014. I HAVE BEEN IN CONTACT WITH CHRYSLER AND THEY SAY THAT THERE IS NOTHING THEY CAN DO AND BASICALLY THEY ARE NOT RESPONSIBLE FOR THE DEFECT PART. I HAVE BEEN IN CONTACT WITH MULTIPLE DEALERSHIPS AND THIS HAS NOT BEEN AN ISOLATED INCIDENT. DEALERSHIPS HAVE SEEN MULTIPLE INCIDENTS ON THE TIPM. THE PART IS ON NATIONAL BACK ORDER, SO THAT ALSO RAISES A RED FLAG. I HAVE DONE SOME RESEARCH ON THIS AND HAVE FOUND OUT THIS HAS BEEN GOING ON FOR MANY YEARS. I'M NOT UNDERSTANDING WHY CHRYSLER IS NOT BEING HELD RESPONSIBLE FOR THIS DEFECTIVE PART. HOW MANY PEOPLE HAVE TO GET HURT BEFORE SOMETHING IS DONE. THERE IS A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR THE TIPM. WHAT MORE NEEDS TO BE PROVED THAT THERE IS A SIGNIFICANT DEFECT WITH THIS PART AND HAVE CHRYSLER HELD RESPONSIBLE? THE DEALERSHIP WHERE MY VAN IS STATED TO ME THAT THE TIPM HAS MADE MY VEHICLE UNSAFE TO DRIVE. WHY DOES THIS NOT SCREAM SAFETY RECALL?? *TR
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DRIVER'S SIDE FRONT CONTROL PANEL. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE A THERMAL EVENT OCCURRED IN THE DOOR PANEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. ...UPDATED 08/22/13 *BF
Mileage: 22,000
OUR VEHICLE IS EQUIPPED WITH POWER OPENING AND CLOSING SIDE DOORS. MY FIVE-YEAR-OLD SON WAS OUTSIDE THE CAR, LEANING AGAINST THE CAR WITH THE PASSENGER SIDE DOOR OPEN AND HIS HAND AGAINST THE B PILLAR. MY WIFE, NOT KNOWING WHERE HIS HAND WAS, STARTED THE DOOR CLOSING USING THE POWER FEATURE. THE DOOR CLOSED AND LATCHED COMPLETELY, CRUSHING TWO FINGERS OF MY SON'S HAND IN THE PROCESS. THANKFULLY, THERE WERE NO BROKEN BONES AND ONLY MINOR INJURY, BUT THE DOOR DID NOT HESITATE TO CLOSE WHATSOEVER DESPITE THE OBSTRUCTION. UPON RETURNING HOME FROM THE EMERGENCY ROOM, I TESTED THE ANTI-PINCH SENSOR ON THE DOOR AS IT CLOSED USING A BLOCK OF WOOD. THE FORCE EXERTED ON THE BLOCK WAS SIGNIFICANT ENOUGH THAT I HAD TROUBLE HOLDING ON TO THE BLOCK AND WAS SURPRISED AT THE AMOUNT OF PRESSURE EXERTED. THE DOOR DID EVENTUALLY REVERSE, BUT ONLY AFTER CRUSHING THE BLOCK OF WOOD TO A DEPTH OF APPROXIMATELY 1/8 INCH. THE OBSTRUCTION SENSORS ARE COMPLETELY INSUFFICIENT TO AVOID INJURY. *TR
Mileage: 25,253
MY HUSBAND AND I PURCHASED A 2012 CHRYSLER TOWN & COUNTRY TOURING VAN ON 8/4/2012 AT YOUR DEALERSHIP. VIN [XXX]. THIS IS OUR 6TH OR 7TH CHRYSLER/DODGE VAN. ON FEBRUARY 7, 2013 AS I WAS APPROACHING THE CVS DRUG STORE SIDE PARKING LOT IN PLYMOUTH WITH MY RIGHT FOOT ON THE BRAKE THE VAN SUDDENLY ACCELERATED AND WENT OVER THE SIDEWALK AND CONTACTED THE BUILDING. THE RESULT WAS SUBSTANTIAL DAMAGE TO THE FRONT END OF THE CAR, $5734.90 AND SOME CRACKED RIBS, BRUISED BREAST BONE AND WHIP LASH LIKE INJURY TO MY NECK. I WAS TAKEN TO THE EMERGENCY ROOM AT PLYMOUTH HOSPITAL BY THE PLYMOUTH FIRE & RESCUE. THEY TOOK X-RAYS AND A CT SCAN. THE PLYMOUTH POLICE INVESTIGATED THE ACCIDENT. THE CVS MANAGER SAID THERE WAS NO DAMAGE TO THE BUILDING. I AM VERY CONCERNED ABOUT WHAT HAPPENED. THIS ALL HAPPENED SO FAST. THE AIR BAGS DID NOT DEPLOY. I AM A GOOD SAFE DRIVER WITH NO MOVING VEHICLE VIOLATIONS. WE HAVE A 2007 CHRYSLER ASPEN PURCHASED NEW AT CARLSON MOTORS IN CONCORD AND A SIMILAR THING HAPPENED TO MY HUSBAND WHEN EXITING A STEEP DRIVEWAY ON WEST SHORE ROAD IN HEBRON. THE ASPEN SUDDENLY ACCELERATED FORWARD BUT SINCE HE WAS BRAKING TO GO DOWN THE STEEP DRIVEWAY, HE WAS ABLE TO STOP IT AND PUT IT INTO NEUTRAL. I FOLLOWED THE ASPEN MY HUSBAND WAS DRIVING DOWN I-93 TO CONCORD HOWEVER THE ASPEN ENGINE SUDDENLY QUIT JUST BEFORE THE SOUTHBOUND REST AREA. HE WAS ABLE TO MAKE IT INTO THE REST AREA AND CALLED FOR A TOW TRUCK TO FINISH THE TRIP TO CONCORD. CARLSON?S HAD THE CAR FOR 2 OR 3 DAYS AND SAID THEY REPLACED A COMPUTER COMPONENT UNDER THE ORIGINAL FACTORY WARRANTY. I AM VERY WORRIED THAT THERE IS SOMETHING THAT GOES WRONG WITH THE "FLY-BY-WIRE" ELECTRONIC ACCELERATOR ON THESE CARS. THINGS DO GO WRONG WITH COMPUTERS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 5,000