2015 CHRYSLER TOWN AND COUNTRY Electrical System Problems

Sliding door actuators failed on both sliding doors. driver side sliding door is stuck shut. There is a TSB for this for the same model year, but only for vehicles built after May 2015. Mine was built in January 2015. Worried about my kids getting stuck in the van in an emergency.

Passenger rear sliding door on my 2015 Chrysler Town and Country will not unlock with the remote. This happens all the time and has become a great concern as it causes not only frustration for me but has caused stress for my grand children thinking they are stuck in the vehicle! This also causes my wife to have to open the passenger front door and reach between the seat and the "B" post to reach the lock and unlock the door. Then at this time the door must be opened manually or push the remote button again to try and open it. This happens in hot or cold weather. This could cause the door to fail to unlock in an panic causing injury or loss of life during an emergency. As a first responder this would cause us to have to figure out ways to cut the door open or use the jaws of life to open the door after a crash where the driver is unable to inform us of the issue in unlocking the door. Safety issue for sure that needs to be repaired by Chrysler at their expense since they know of the issue.

Several times over the past few weeks the van has just shut off while driving. This has happened at low speeds and at city driving speeds. The engine just completely shuts off and the van loses power brakes/steering/acceleration with no warning, no rough running, no sounds, and no check engine light. The mechanic cannot find anything wrong with it but the problem continues at random intervals. This is potentially very dangerous and even worse is that there is no evident problem.

While driving at 70 mph on the highway on 8/13/23, the car electrical system failed. Power steering immediately failed. Brakes unresponsive. Lost control and almost veering into a semi beside us. Coasted and lane changed with no means to signal to others. Once we coasted to a near stop car was put into park without ability to press on break. After 3 min, attempted to start car again and it was responsive again.

Last month when driving my van started to stall when driving came to a stop at a light and the engine jerked, light turned green started to drive and it wouldn't go over 30 then all of a sudden it speeded up and the started making a weird sound pulled, off into a parking lot wasn't able to get it all the way in a parking spot. Called to have it towed. The transmission blew and it only has 65,000 miles. That cost me alot to get a transmission. Now the seatbelt on drivers side will not lock into place. Which I don't know what to do with that because you have to wear a seatbelt. When I bought this van brand new I had a lot of electrical issues kept taking it to the dealer they could never find anything. Lights would dim when driving, they was suppose to hook a machine up to it and it would register what was going on, this was requested by Chrysler when I couldn't get anywhere with the dealer ship. Chrysler set it up I go to the dealer and they don't have that equipment so they said they couldn't do anything, called Chrysler back told them was suppose to hear from someone never did. I feel this van is a death trap. The side doors act like they don't want to close at times. I have kept up on regular maintenance on the van. I just feel that when you pay $30,000.00 for a vehicle and take care of it things should last longer. I know it's 7 years old but low mileage and taken care of.

The contact owns a 2015 Chrysler Town and Country. The contact stated that while operating the vehicle, the massage "Blind Spot Service Unavailable" was displayed and the blind spot arrow was present in the driver’s side mirror causing a visibility hazard for the driver. The contact indicated that while driving in the dark the arrow created a glare in the side mirror making it difficult to view images in the mirror. Additionally, a constant audible chime was present while operating the vehicle. In addition, the back-up camera was also inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.

Mileage: 120,000

When I unlock my van or open my door and it unlocks a loud buzzing noise comes from my passenger back sliding door, it happens every time, not occasionally. I have already been on a message board online where hundreds of van owners are reporting the exact same thing. WHERES THE RECALL

Car has intermittent start issues related to the fuel pump relay in fuse box. Many reports & fixes on YouTube including engineers manufacturing parts & fixes. My van is sketchy & I use it for business travel 3 or four hours away where I get stuck. I’m not happy Chrysler has ignored this major issue.

The battery and check engine lights are constantly on despite a new battery, new battery cable, and new alternator. The cruise control will randomly stop working. Abs and vehicle stability lights will go on and off. And at times headlights, dash, and radio screen will flicker and lose power making it impossible to see or know what the car is doing. Mechanic has looked at and repaired the car 3 different times and there is nothing identifiably wrong. The car is now unsafe to drive not knowing when the dash will go out, speed will reduce, or lights turn off. It is a hazard to the driver and others on the road.

The sliding electrical/mechanical passenger door does not close entirely and continually retries to re-close. I observe over the years that there must be a sensor or other mechanical/electrical detection of door "closure" that is not working correctly off and on for a least 4 years. The action we've taken to is to manually force the door closed as the electrical-mechanical closure detection cannot always sense door closure correctly. Occasionally the condition can occur while driving causing fear the door will open or not be locked exposing passengers to potential serious injury hazard while in motion. The condition has not improved despite efforts to clean, clear, oil parts to try and remediate the item. Dealer is not making any recommendations for remediation on this defect to this point. These cases first noticed in 2018, and has continued off and to the present. I was made aware of potential class action on the issue from another FCA auto owner and raising this item for purposes of lending my experience to the number of customers affected by this SLIDING DOOR ELECTRICAL/Mechanical issue.

When I turn on my wipers the lights on the dashboard either go .com or completely off. This happen every time I turn on the wipers.

BOUGHT THE CAR NEW IN 2014, (IT WAS THE 6TH CHRYSLER MINIVAN I'VE OWNED SINCE 1995.) I LOVE THESE MINVANS! THIS ONE HAS HAD AN ONGOING PROBLEM WITH CYLINDER #3 MISFIRING AND CAUSING VIOLENT SHAKING (AS IF IT HAD A BROKEN ENGINE MOUNT). THE PROBLEM HAS ALWAYS BEEN DIAGNOSED AND EVENTUALLY "FIXED" BY THREE DIFFERENT CHRYSLER SERVICE DEPARTMENTS IN NC, FL & VA.(THE PROBLEM OCCURED ON VARIOUS TRIPS). IT WAS USUALLY DIAGNOSED AS A FAULTY FUEL INJECTOR. MOST RECENTLY IT WAS DIAGNOSED AS A SPARK PLUG FAILURE DUE TO A TINY CRACK IN THE INSULATION. THEY INSTALLED A NEW SPARK PLUG, AND AFTER LEAVING DEALERSHIP AND DRIVING NO MORE THAN 20 MILES, VIOLENT SHAKING OCCURED AGAIN. I IMMEDIATLEY RETURNED TO THE DEALERSHIP. THIS TIME #3 SPARK PLUG HAD "EXPLODED" AND CAUSED THE CYLINDER HEAD TO CRACK. ALL PREVIOUS REPAIRS WERE COVERED BY THE "LIFETIME" WARRANTY PURCHASED AT THE TIME OF PURCHASE IN 2014. HOWEVER THIS TIME, CHRYSLER INSURANCE SENT AN INVESTIGATOR WHO DETERMINED THAT THE DAMAGE WAS CAUSED BY THE EXPLODING SPARK PLUG AND THEREFORE DENIED COVERAGE. THE CHRYSLER SERVICE TECHNICIAN SAID THE "PCM" FAILED, CAUSING THE SPARK PLUG FAILURE. THE INSURANCE AGENT CONTINUES TO DENY THE CLAIM BECAUSE THEIR POLICY "DOES NOT COVER SPARK PLUG PROBLEMS" ! THEY NOW WANT ME TO PAY $2500 FOR REPAIRS. IN ALL CASES, THE "CHECK ENGINE LIGHT" CAME ON AND I WOULD RETURN TO A CHRYSLER DEALERSHIP TO HAVE IT CHECKED. THEIR COMPUTER CHECK ALWAYS DEFINED THE PROBLEM AS BEING SOMETHING IN CYLINDER #3, BUT INCONCLUSIVE BECAUSE OF NO OBVIOUS ENGINE SYMPTOMS. THEY WOULD RESET THE ENGINE LIGHT AND SEND ME ON MY WAY UNTIL AN ACTUAL PROBLEM OCCURED, AND THEN LEAVE THE VEHICLE FOR MORE DETAILED CHECKING. EACH TIME THE PROBLEM OCCURED AT HIGHWAY SPEEDS AND USUALLY IN HEAVY TRAFFIC ON I-95...A DANGEROUS TIME AND PLACE FOR ENGINE PROBLEMS TO OCCUR. PLEASE NOTE THAT EVERY PROBLEM WE'VE HAD WITH THIS VEHICLE HAS ALWAYS BEEN WITH CYLINDER #3 "MISFIRING". IS THERE A PROBLEM HERE?

I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND CLOSE THEMSELVES, MANY TIMES I'VE COME OUT OF THE STORE AND THE ELECTRIC SLIDING DOOR WAS OPEN WHEN IT WASN'T LEFT OPEN, LOCKS LOCK THEMSELVES, CAR ALARM GOES OFF WHILE CARS IN DRIVE AND IN PARK, CAR HESITATES TO GO AND I COULD GO ON AND ON. THIS CAR IS ONLY FIVE YEARS OLD !!!!

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT THEN STATED THAT THE VEHICLE WOULD THEN SEIZE IN PARK, NOT ALLOWING THE GEAR SHIFTER TO SHIFT GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CAROLINA CHRYSLER DODGE JEEP RAM (1001 HALSTEAD BLVD, ELIZABETH CITY, NC 27909) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO A LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

PASSENGER SIDE SLIDING DOOR IS BUZZING, WHEN OPENING PASSENGER FRONT DOOR AND VARIOUS OTHER TIMES.

Mileage: 85,000

I'VE REPLACED THE BATTERY 3 TIMES IN THE PAST 8 MONTHS. THIS LAST TIME THE BATTERY ALMOST EXPLODED BECAUSE OF THE DRAW ON IT. MY MECHANIC SAYS THERE'S NOTHING WRONG WITH THE VAN AND THE PARTS STORE SAYS THERE'S NOTHING WRONG WITH ANY OF THE 3 BATTERIES THEY SOLD ME. IVE GONE ON LINE AND OTHER PEOPLE COMPLAIN OF A PARASITIC BATTERY DRAIN.. MY VEHICLE WAS IN MY DRIVEWAY EACH TIME WHEN THE BATTERY WAS FOUND DEAD.

Mileage: 80,000

I HAVE TWO DISTINCT ELECTRICAL PROBLEMS FIRST FRONT WINDOWS WHEN USING THE WINDOW BOTH SIDE WHEN ROLLING UP WINDOW HAS BROKEN LETTING WINDOW FALL BACK DOWN INTO DOOR AND WILL NOT WORK. I HAVE ALREADY REPLACED DRIVER SIDE JULY 2020 AM IN PROCESS OF REPAIRING PASSENGER SIDE JAN-FEN 2021. SECONDLY SIDE DOORS DO NOT ALWAYS SHUT SECURELY AND KEEP CLICKING LIKE THEY ARE STUCK AND WILL NOT LATCH. DOES THIS ON BOTH SIDES MUST GET OUT AND MANUALLY SHUT THE DOORS A FEW TIMES TO GET IT SECURED. THE SIDE DOOR ON DRIVER SIDE DID HAVE TO HAVE ELECTRICAL REPAIRED IN 2020 AS THE DOOR SHUT AND WOULD NOT REOPEN AT ALL. THIS REPAIR WAS DONE BY MY MECHANIC.

Mileage: 138,400

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE THE VEHICLE WAS RUNNING WITH THE CHARGING PORT BUTTON ENGAGED AND THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED WHERE INFORMED AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

I WAS DRIVING ALONG IN MOTION, AN ALL OF A SUDDEN THE CAR JUST COMPLETELY SHUT DOWN. THE STEERING WHEEL LOCKED UP AND THE BRAKE GOT TIGHT. THANK GOD I WAS ON A SLOW STREET SO I WAS ABLE TO STOP THE CAR AND PUT IT IN PARK AND THE CAR STARTED RIGHT BACK UP AGAIN. THIS HAPPENED TO ME ONCE IN OCTOBER AND ONCE AGAIN A MONTH LATER IN NOVEMBER. IN NOVEMBER I WAS ON A REGULAR STREET IN TRAFFIC AND THE CAR SHUT DOWN. I WAS ABLE TO PUT IT IN PARK AND START IT BACK UP AGAIN. THIS IS SO SCARY AND A SAFETY PROBLEM. THANK GOD I DIDN'T CAUSE AN ACCIDENT.

Mileage: 94,500

HEADLIGHTS KEEP GOING OUT. I'VE HAD BOTH LOW BEAM HEADLIGHTS REPLACED TWICE IN LESS THAN 3 MONTHS. HIGH BEAMS, SIGNAL, PARKING LIGHTS ALL WORK AS THEY SHOULD. I TOOK IT TO A SHOP AND THEY SAID THE HID HEADLIGHT BALLAST NEEDED REPLACED. NO POWER GOING TO LOW BEAMS. HAD IT REPLACED AND LIGHTS WORKED FINE FOR ABOUT 2 MONTHS. NOW I'M HAVING THE SAME PROBLEM AGAIN. I JUST BOUGHT THE VAN IN JULY. I'VE SEARCHED THE PROBLEM AND THIS SEEMS TO BE A RECURRING ISSUE WITH THIS MODEL.

Mileage: 90,000

CAR SHUTS OFF RANDOMLY WHILE DRIVING. IT SHUTS OFF BOTH AT SLOW SPEEDS SUCH AS DRIVELING IN A PARKING LOT AND AT HIGHWAY SPEEDS. ALL POWER SHUTS OFF INCLUDING POWER STEERING AND THE BREAKS WON'T WORK. THIS HAS HAPPENED TO ME 4 TIMES WHILE DRIVING AND POSES A HUGE SAFETY RISK. I HAVE ONLY NARROWLY MISSED SEVERAL ACCIDENTS DUE TO THIS.

Mileage: 45,000

THE LOCK FAULT ACTUATOR MAKES A BUZZING SOUND WHEN LOCKING OR UNLOCKING

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND STOP MONITORING SYSTEM MALFUNCTIONED AND FAILED TO ILLUMINATE IN THE MIRRORS. THE AUDIBLE BEEPING SOUND WAS ALSO INOPERABLE WHILE ANOTHER VEHICLE WAS APPROACHING. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

THE DRIVERS SIDE REAR SLIDING DOOR (AUTOMATIC) DOES NOT FULLY LATCH, ESPECIALLY DURING HOT DAYS. IT CONTINUES TO TRY AND FULLY LATCH UNTIL I MANUALLY CLOSE IT BY HITTING THE AREA WHERE THE LATCH IS WITH A HIP OR FIST. AT TIMES IT WILL SET OFF THE ALARM WHILE STATIONARY IF THE DOORS ARE LOCKED AS THE DOOR WILL EVEN ATTEMPT TO OPEN ON IT'S OWN. BASED ON OTHER REPORTS I'VE READ OF PEOPLE HAVING THIS SAME PROBLEM, THEIR DOORS HAVE EVEN UNLATCHED WHEN DRIVING. THIS IS A MAJOR CONCERN AS IT POSES A SAFETY HAZARD AND BASED ON RESEARCH I'VE CONDUCTED IT'S A KNOWN PROBLEM FOR THIS MODEL YEAR. PLEASE SEND TO CHRYSLER. THANK YOU!

Mileage: 43,000

THE PASSENGER SIDE SLIDING DOOR ACTUATOR IS GOING BAD AND IS FAILING TO UNLOCK MAKING THIS VEHICLE HAZARDOUS FOR MY CHILDREN WHO SIT IN THE BACK SEAT. WHEN THE ACTUATOR FAILS, THE DOOR WILL NOT UNLOCK AND SUBSEQUENTLY WILL NOT OPEN MAKING EXITING THE VEHICLE IN AN EMERGENCY MUCH MORE DIFFICULT FOR REAR SEAT PASSENGERS.

Mileage: 112,000

DOOR LOCK BUZZES WHEN OPENING LOCKS ON AUTOMATIC LOCK. PASSENGER SIDE SLIDING DOOR. CAR IS STATIONARY, PARKED AND OPENING DOORS WHILE LOCKED.

Mileage: 40,000

RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF..

Mileage: 60,000

RIGHT SLIDING DOOR IS MAKING AND BUZZING SOUND THIS CAUSES AN ISSUE WITH UNLOCKINH THE DOOR.

Mileage: 53,300

THE VEHICLE STALLS AND ALL ELECTRICAL TURNS OFF WHEN DRIVING. WHEN THE VEHICLE IS IN MOTION AND SLOWING DOWN TO MAKE A TURN THE VEHICLE STOPS RUNNING AND THE WHOLE ELECTRICAL SYSTEM TURNS OFF SO THERE IS NO POWER STEERING, NO BRAKES, THE WHOLE ELECTRICAL SYSTEM FAILS. THE STABILITY CONTROL LIGHT COMES ON AFTER A FEW SECONDS AND STAYS ON UNTIL YOU PULL OVER TURN THE KEY OFF AND THEN BACK ON. THE VEHICLE RESTARTS AFTER YOU DO THIS BUT IT HAS HAPPENED 4 TIMES IN THE LAST 3 DAYS. *TR

Mileage: 85,000

THE PASSENGER DOOR LOCK ACTUATOR DOES NOT FUNCTION CORRECTLY AND DOES NOT RELIABLY LOCK THE DOOR. THIS STARTED ON 12/02/2019 AND THE VEHICLE HAD ONLY 35000 MILES ON IT. DOORS THAT DO NOT LOCK WHEN THE VEHICLE IS IN MOTION IS AN EXTREME DANGER AND SHOULD BE RESOLVED BY CHRYSLER.

Mileage: 35,000

DRIVERSIDE PASSENGER DOOR LOCK ACTUATOR FAIL. DOOR WILL NOT OPEN STUCK IN THE LOCKED POSITION. IT WILL NOT OPEN MANUALLY EITHER. VEHICLE WAS IN THE PARKED POSITION. WENT TO OPEN IT AND IT WOULD NOT OPEN AT ALL HAD TO HAVE THE KIDS GETS OUT ON OTHER SIDE.

Mileage: 89,000

FAULTY TIPM, RESULTING IN ENGINE TO STOP RUNNING WHILE VEHICLE WAS IN MOTION, THEN COULD NOT RESTART.

Mileage: 64,000

I HAVE STARTED HAVING PROBLEMS WITH THE DRIVERS SIDE HEAT NOT WANTING TO WARM UP WHILE THE PASSENGER SIDE STILL GETS HOT. AFTER A WHILE OF LETTING THE HEAT RUN ON DEFROST YOU CAN TURN THE HEAT TO THE VENTS AND THE DRIVERS SIDE WILL BE LUKE WARM WHILE THE PASSENGER IS STILL HOT.

Mileage: 90,000

THIS CAR IS A MELON. IT IS LESS THAN 4 YEARS OLD AND IN THE PAST SIX MONTHS I HAVE HAD TWO MAJOR ISSUES. THE TRANSMISSION DIED AND THERE IS A RECALL ON OTHER CHRYSLER TOWN AND COUNTRY'S FOR THIS SAME PROBLEM BUT NOT MY CAR. NOW THE ELECTRICAL CONTROL UNIT THAT CONTROLS ALL THE ACTIONS OF THE VEHICLE (WIPERS, TURN SIGNALS, ETC) HAS DIED AND HAS TO BE REPLACED.

Mileage: 100,000

I WAS DRIVING ABOUT 30 MPH. I HAD TURNED ON THE DEFROST FOR ABOUT 20 MIN. WEATHER WAS ABOUT 70 DEGREES OUTSIDE. ALL OF A SUDDEN I HEARD A LOUD BANG SOUNDED LIKE A GUNSHOT. THEN IT SMELLED LIKE SOMETHING BURNING AND THE REAR GLASS JUST SHATTERED. HELD TOGETHER BY THE TINT BUT COMPLETELY SHATTERED. I BELIEVE THE REAR DEFROST EXPLODED SOMEHOW.

Mileage: 77,000

1) THE AUTOMATIC TRANSMISSION IS JERKING WHEN IT SWITCHES TO ANOTHER GEAR AT SPEEDS LESS THAN ABOUT 40 MPH. 2) THE BACK UP CAMERA STOPPED WORKING RIGHT AT 35,000 MILES.

Mileage: 35,000

THE CINCH MOTOR STARTED VIBRATING LIKE A JACKHAMMER WHENEVER THE BACK PASSENGER DOOR WOULD SLIDE CLOSED WHILE THE VEHICLE WAS STATIONARY. AFTER LESS THAN A WEEK OF THIS THE DOOR REFUSED TO OPEN AT ALL.

Mileage: 72,000

DOOR LOCK ACTUATOR ON PASSENGER SLIDING DOOR REPLACED BEFORE 60,000 MILES.

Mileage: 58,000

FIRST REPORTED MY TRANSMISSION CONCERN AT 19212 MILES WITH THE DEALERSHIP SERVICE DEPARTMENT. HARD SHIFTING AND SLIPPED DOWNSHIFT AT STOPS. AT 49100 MILES THE 2ND GEAR ISN'T SHIFTING IN AND REQUIRES FOR ME TO STOP, PULL OVER AND START THE VEHICLE AGAIN. THE SERVICE ADVISOR RECOMMENDED A TRANSMISSION OIL CHANGE. BUT I CONTINUE TO HAVE A SHIFTING PROBLEM AND THE ADVISOR CLAIMS MY VEHICLE NEEDS TO RE-LEARN MY DRIVING HABITS. IT CONCERNS ME TO HAVE THIS AS AN EXPLANATION WHEN THERE IS ONLY 1 YERRA/60K LEFT ON MY POWERTRAIN WARRANTY. IN ADDITION WITH 19212 MILES I REPORTED MY DRIVERS SIDE WINDOW MAKING AN UNUSUAL NOISE. DEALERSHIP SERVICE DEPARTMENT SAID NO PROBLEMS EXISTED. AT 49100 MILES MY DRIVERS SIDE WINDOW IS COMPLETELY UNSERVICEABLE AND NOW I'M TOLD I WILL GET A CALL WITH REPAIR COST.

Mileage: 49,100

I REPORTED ISSUES WITH MY TRANSMISSION WHEN THE VEHICLE HAD 19212 MILES ON IT. THE PROBLEM REPORTED HAS BEEN HARD SHIFTING AND HARD DOWN SHIFT AT STOPS. PROBLEMS OCCUR IN CITY DRIVING CONDITIONS. RECENTLY, NOW AT 49100 MILES, 2ND GEAR ISN'T KICKING IN. DANGEROUS IN HEAVY TRAFFIC WHEN RUSH HOUR TRAFFIC HAS THE TENDENCY TO COME TO A STOP AND THEN GO BUT IF THE VEHICLE DOESN'T SHIFT TO SECOND GEAR. I NEED TO PULL OVER AND SHUT THE VEHICLE DOWN AND TURN IT BACK ON AND HOPE IT WILL TEMPORARY FIX. THE SERVICE DEPARTMENT AT MY DEALERSHIP SAID I NEEDED AND OIL CHANGE (RECOMMENDED IS 60K FOR TRANSMISSION). I WENT AHEAD AND PAID FOR THIS SERVICE BUT THE PROBLEM STILL EXIST IN 2ND GEAR NOT SHIFTING IN. THE DEALER SERVICE ADVISOR SAID MY VEHICLE NEEDS TO RE-LEARN MY DRIVING CONDITIONS. I'M WEARY ABOUT THE ADVISORS EXPLANATION AND WILL FIND THAT AT 60K POWERTRAIN WARRANTY EXPIRATION. THE SERVICE DEPARTMENT WILL DIAGNOSE THE PROBLEM AT MY COST. AS IT HAS OCCURRED WITH MY WINDOW MOTOR/REGULATOR. I REPORTED A DISTINCT NOISE WHEN OPERATING THE WINDOWS AT THE SAME MILEAGE NOTED ABOVE. NO PROBLEMS FOUND. TODAY MY VEHICLE IS IN THE SHOP FOR THE SAME PROBLEM BUT IT'S OUT OF WARRANTY AND I WILL BE RECEIVING A CALL WITH THE COST TO REPAIR IT.

Mileage: 49,100

THE LANE DETECTION SYSTEM HAS CORRODED AND NO LONGER FUNCTIONS. I TURNED THE SYSTEM OFF BUT NOW A ELECTRICAL SHORT IS BEING CAUSED BY THE PROBLEM. THIS SHORT CAUSES THE WIPERS TO ENGAGE, THE WARNING LIGHTS (MULTIPLE) TO GO OFF ON THE DASH, AND THE SPEEDOMETER NO LONGER FUNCTIONS. THE CAR HAS FEWER THAN 70,000 MILES.

Mileage: 64,500

MY CAR BEGAN SHAKING WITH ACCELERATION AND THEN WITH IDLE. UPON AN ELECTRICAL DIAGNOSTIC CODE IT WAS REPORTED A CYLINDER 4 ISSUE. MY VAN HAS LESS THAN 67000 MILES.

Mileage: 66,780

SEATBELT ALARM FOR DRIVERS SEAT KEEPS GOING OFF WHEN DRIVING EVEN THOUGH IT'S SECURELY ON. OTHER TIMES A BELL DINGS ONCE TO INDICATE SOMETHING ELSE BUT NOTHING COMES UP ON DASHBOARD INDICATING WHAT IT IS. THIS HAPPENS WHEN THE CAR IS IN MOTION AND NOT IN MOTION & STILL IN PARK ALSO. THIS IS BECOMING MORE FREQUENT. BRINGING IT IN

BLIND SPOT DETECTION SENSOR ISSUES. DASHBOARD ERROR MESSAGE STATES "SERVICE BLIND SPOT SYSTEM". THE ISSUE IS THE BLIND SPOT WARNING SIGNAL CONSTANTLY COMES ON WITH CHIME ALTHOUGH THEIR ARE NO VEHICLES AROUND THE VAN. ISSUE OCCURS WHEN STATIONARY, IN MOTION NO MATTER WHERE DRIVEWAY, CITY STREET OR HIGHWAY.

Mileage: 26,000

THE VAN STARTED HAVING ELECTRICAL ISSUES WHILE DRIVING. ALL ELECTRICAL ITEMS WOULD TURN OFF, SUCH AS A/C, DASH LIGHTS, WINDOWS WOULD NOT WORK, RADIO, BUT WINDSHIELD WIPERS TURN ON. MAY STOP INDEPENDENTLY OR AFTER YOU TURN VAN OFF AND BACK ON. ONCE HAPPENED WHILE I WAS DRIVING, ALL THE SAME SYMPTOMS I LISTED. LASTED ABOUT 5 MINUTES THEN STOPPED. HAD THE TIPM CHANGED BY THE DEALER, BUT THE PROBLEM HAPPENED AFTER IT WAS CHANGED.

Mileage: 35,000

WHILE DRIVING AT HIGHWAY SPEEDS AT NIGHT COMPLETE ELECTRICAL SHUT DOWN, ENGINE MUST BE RESTARTED. THIS IS HAPPENING SPORADICALLY ,

Mileage: 71,000

BLIND SPOT MONITOR - SENSOR FAILURE AFTER ONLY 2.5 YEARS - BOTH BLIND SPOT SENSORS HAVE FAILED - DUE TO THE POSITION CHRYSLER HAVE LOCATED THEM AND THE LACK OF PROTECTION PROVIDED IN THAT LOCATION. WIDESPREAD PROBLEM ON ALL THE CHRYSLER RANGE WHICH THE COMPANY REFUSES TO ACCEPT RESPONSIBILITY FOR. LOCATION MEANS SENSORS GET SEVERELY CORRODED IN A SHORT PERIOD OF TIME LEADING TO FAILURE OF THIS SAFETY FEATURE. SENSORS SIMPLY STOPPED WORKING ABOUT 8 WEEKS AGO. SPOKE TO CHRYSLER WHO INSIST THIS IS NOT A DESIGN FLAW BUT CLEARLY IT IS.

Mileage: 36,000

WHEN USING THE VEHICLE PUSH BUTTON START, IT SOMETIMES DOES NOT START WHEN THE KEY FOB IS IN THE VEHICLE. THE ENGINE STOPPED RUNNING ON ONE OCCASION WHILE MY SPOUSE WAS DRIVING AND SHE FELT LIKE SHE DID NOT HAVE ANY STEERING. MY SPOUSE FEELS THAT THE KEY FOB IS LOSING CONNECTION TO THE VEHICLE. THE ENGINE STOPPED RUNNING ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. WE TOOK IT TO THE CHRYSLER DEALERSHIP IN MANHATTAN, KS AND THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEIR WERE NO CODES IN THE VEHICLE TO INDICATE ANYTHING HAD OCCURRED.

Mileage: 53,000

CLUSTER CONTROL PANEL WENT OUT THEN LIGHTS FLASHED ON AND MULTIPLE TIMES WITH ODOMETER AND TACHOMETER READING 00'S WHILE DRIVING THE VEHICLE. THE CENTER NAVIGATION SYSTEM WENT OUT WHILE THE HEATING AND AIR CONDITIONER LIGHTS ROLLED UP AND DOWN AS IT WAS BEING DRIVEN AND HEAT SEATING LIGHTS WERE FLASHING AS WELL.

Mileage: 28,000

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. NORTHTOWN CHRYSLER DODGE JEEP RAM (2020 NIAGARA FALLS BLVD, TONAWANDA, NY) INFORMED THE CONTACT THAT DUE TO THE VEHICLE MODIFICATION FOR HANDICAP USAGE, THE WIRING CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 82.

Mileage: 82

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO MONROE SUPER STORE (15160 S DIXIE HWY, MONROE, MI 48161), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

RIGHT PASSANGER SLIDING DOOR DOES NOT LOCK WITH FOB NOR MANUALLY, THE PHYSICAL LOCK IS STUCK. DOOR CAN BE OPENED AND ALARM DOES NOT GO OFF.

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL AND GAUGES SUDDENLY TURNED OFF AND ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (LASONTAINE CHRYSLER IN SALINE, MI) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS NOT REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS OPERATING NORMALLY, BUT THE IOD MAIN FUSE WAS FAULTY. THE FUSE WAS NOT REPLACED. LATER, WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

WHEN VEHICLE IS PARKED AND THE AUTO-DOOR LOCK SYSTEM IS ACTIVATED BY REMOTE AND/OR MANUAL DOOR LOCK ACTIVATION, THE LOCKS WILL ACTIVATE AND THE DOORS WILL APPEAR TO BE LOCKED; HOWEVER, WHEN YOU PULL ON THE DOOR HANDLES TO CHECK THE LOCK, THE LOCKS WILL ACTIVATE AND RE-OPEN. THIS EVENT WILL OCCUR AFTER A FEW SECONDS, MINUTES, HOURS, OR EVEN OVER NIGHT. IN OTHER WORDS, EVEN AFTER YOU ACTIVATE THE AUTO-DOOR LOCKS, YOU CAN WALK UP TO THE CAR AT ANY TIME, PULL ON THE DOOR HANDLES, AND THE CAR WILL UNLOCK ALLOWING YOU TO OPEN THE DOORS.

Mileage: 44,365

I WAS ABLE TO TURN MY VAN OFF AND REMOVE THE THE KEY FROM THE IGNITION, THINKING IT WAS IN PARK. THE AUTOMATIC TRANSMISSION WAS STILL IN DRIVE, HOWEVER, AND UPON MY EXIT, THE VAN ROLLED OUT OF MY PARKING SPACE INTO A TREE CAUSING $6000 WORTH OF DAMAGE. IT WAS LATER DISCOVERED THAT THE KEY CAN ALSO BE REMOVED WHILE THE VAN IS IN DRIVE AND THE ENGINE RUNNING WHILE THE VAN IS MOVING. THE CHRYSLER DEALERSHIP DIAGNOSED A FAULTY IGNITION, AND IS NOT OFFERING ANY TYPE OF PRORATED WARRANTY, EVEN THOUGH THE VAN IS ONLY 2000 MILES OUT OF WARRANTY. WHAT IS MOST ALARMING TO ME IS THAT THERE IS NO WARNING CHIME OR LAMP WHEN THE KEY IS REMOVED AND THE TRANSMISSION IS IN DRIVE. MY DAUGHTER'S DODGE WILL NOT ALLOW THE KEY TO BE REMOVED WHEN NOT IN PARK, AND ANY ATTEMPT TO DO SO RESULTS IN AN AUDIBLE WARNING AND MESSAGE ON THE DISPLAY.

Mileage: 38,350

I HAVE A SAFETY PROBLEM WITH MY CAR WE PURCHASED 2 MONTHS AGO THIS IS THE SECOND TIME IT HAS HAPPENED AND IT SHOULD BE REPAIRED WITH A RECALL. THE IGNITION SWITCH ON MY 2015 CHRYSLER TOWN & COUNTRY VIN 3 [XXX] WORKS PERFECTLY UNTIL YOU SHUT OFF THE ENGINE, THEN IT ALLOWS YOU TO REMOVE THE KEY EASILY IN ANY GEAR, THIS ALLOWS THE CAR TO ROLL WHICH HAS HAPPENED TO ME TWICE WHEN DISTRACTED AND THE SELECTOR DID NOT GET TO PARK. THE FIRST TIME WAS AT NIGHT AND WHEN I PUT MY FOOT OUT IT FELT LIKE I WAS ON ICE, I DID REACT BY STEPPING ON THE BRAKE AND DID NOT HIT ANYTHING. I TOOK IT TO ENTERPRISE CAR SALES WHERE I PURCHASED IT AND THEY HAD THE MECHANIC CHECK IT OUT, HE SAID THE IGNITION SWITCH WAS DIRTY WHICH REPAIRED THE PROBLEM UNTIL A FEW DAYS AGO. IT HAPPENED IN THE DAYLIGHT THIS WEEK AGAIN AND I COULD FEEL IT AND SEE IT BECAUSE I WAS ON A GREATER INCLINE & COULD SEE WHAT WAS HAPPENING. IN BOTH OF THESE INSTANCES THERE WAS NO WARNING THAT THE CAR WAS NOT IN PARK. THIS IS DEFIANTLY A SAFETY PROBLEM THAT SHOULD BE REPAIRED, AS THE FIRST TIME IF I HAD NOT RAISED MY FOOT FAST ENOUGH I COULD HAVE BEEN PULLED FROM THE CAR BY THE DOOR & POSSIBLY RUN OVER, AS IT WAS ROLLING BACKWARDS IN THE PITCH DARK NIGHT. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE, THE TPMS WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SENSOR WAS RESET MORE THAN TWICE, BUT THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES AND PROVIDED NO PERMANENT SOLUTION. THE VEHICLE WAS NOT REPAIRED AND THE TPMS WARNING LIGHT CONTINUED TO FLASH. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

WHILE DRIVING ON S CITY STREET, ALL THE DIGITAL DISPLAYS (INCLUDING RADIO, SPEEDOMETER, VEHICLE INFO, ETC.) WENT BLACK WITHOUT WARNING. ALL ANALOG INSTRUMENTS CONTINUED TO WORK. EVEN AFTER STOPPING AND SUBSEQUENTLY TURNING VEHICLE ON AND OFF, DIGITAL DISPLAYS WOULD NOT LIGHT. AS WE ENTERED DEALERSHIP, ALL DIGITAL DISPLAYS RETURNED. EARLIER PUSH BUTTON IGNITION SWITCH NEEDED TO BE PUSHED A NUMBER OF TIMES BEFORE IT ACTIVATED

Mileage: 4,161

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON NOVEMBER 25 AT 4:30PM, I WAS DRIVING ON ROUTE 80 GOING WESTBOUND APPROACHING EXITS 27 A AND B IN NORTHERN NEW JERSEY. I WAS PLANNING TO USE EXIT 26 AND GENTLY ACCELERATED MY TOWN AND COUNTRY VAN IN ORDER TO PASS A VEHICLE TO MY RIGHT AND TRANSITION TO THE RIGHT LANE IN ORDER TO EXIT. AFTER PASSING THE VEHICLE, I REMOVED MY FOOT FROM THE GAS PEDAL AND MY CAR UNEXPECTEDLY CONTINUED TO ACCELERATE. I IMMEDIATELY APPLIED THE BRAKE SOMEWHAT FORCEFULLY IN ORDER TO STOP THE ACCELERATION. UPON REMOVING MY FOOT FROM THE BRAKE, THE CAR AGAIN ACCELERATED UNDER ITS OWN POWER. I QUICKLY SCANNED THE DASHBOARD TO SEE IF I WAS ACCIDENTALLY TRIGGERING A FUNCTION SUCH AS CRUISE CONTROL. I NOTICED A RED LIGHTNING BOLT SYMBOL ILLUMINATED, WHICH INDICATES A MALFUNCTION WITH THE ELECTRONIC THROTTLE CONTROL. I WAS ABLE TO APPLY THE BRAKE FORCEFULLY ENOUGH TO USE THE EXIT RAMP. AS I APPROACHED THE END OF THE EXIT RAMP THE CAR SEEMED TO CEASE ITS ATTEMPT TO ACCELERATE AND I WAS ABLE TO PULL INTO A NEARBY GAS STATION, PARK THE VEHICLE, AND TURN IT OFF. AFTER RESTARTING THE VEHICLE THE WARNING SYMBOL WAS NO LONGER PRESENT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I IMMEDIATELY TOOK THE VEHICLE TO THE JOHNSON DODGE DEALERSHIP WHERE IT WAS PURCHASED. THEY ACCEPTED THE VEHICLE FOR DIAGNOSTIC TESTING BUT WERE NOT ABLE TO FIND ANY COMPUTER OR ELECTRICAL MALFUNCTION. THEY INSTRUCTED ME TO PICK UP THE VEHICLE THE NEXT MORNING AND THE SERVICE STAFF MEMBER [XXX] COULD NOT PROVIDE ANY INFORMATION ABOUT THE MALFUNCTION AND THEORIZED THAT MY RUBBER FLOOR MATS MUST HAVE BEEN STUCK ON THE GAS PEDAL DURING THE INCIDENT. NO OTHER EXPLANATION OR OFFICIAL PAPERWORK WAS PROVIDED BY THE DEALERSHIP. THIS INCIDENT WAS ALSO REPORTED TO AN OFFICIAL CHRYSLER CUSTOMER SERVICE REPRESENTATIVE ([XXX]; EMPLOYEE #[XXX]). AS OF THIS TIME, A REPLACEMENT VEHICLE HAS BEEN REQUESTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 1,270