2016 CHRYSLER TOWN AND COUNTRY Electrical System Problems

1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was replaced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappears

The drivers side passenger door sealed shut and won’t open. Can’t open with the button or manually, it was completely stuck shut Which is a massive issue if I were in a wreck and hit from the other side as I have four kids who ride in my vehicle daily

The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway

I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well within the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours. I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint regarding the dealer and there was nothing else they could do. I called another local dealer and they never bothered to call me back. I called a local car repair place since the letter says they would reimburse someone else if the repair is done somewhere else. They refused to sell the place the part to them. I entered my vin number on Chrysler's web site that they provide to reimburse customers. The vin number came back as not qualifying for the service bulletin. These are their ways to avoid servicing these cars under the Service Bulletin. I have proof the car is within the mileage limit and at this time it still is. I had to replace the part myself. My wife needed the car and couldn't wait for Chrysler. There are many places online were people with the same problem were denied the repair even though they did qualify. Thanks

Passenger side sliding door makes noise and won't open remotely or manually. When it does open it will close on its own sometimes making it dangerous when loading my children.

while i was driving the van started acting like i was driving a stick shift car. stalling out . Now the car jumps and wants to turn off when I'm reversing or trying to drive. It feels like i am driving a stich shift car and cant get out of first gear.

Righ passenger side door making a buzzing sound when locking/unlocking sliding door. Door will not open. Just bought car yesterday, 9/14/24

The van cut off while driving twice in one day. Took van to have battery, starter and alternator checked and all was find.

Spark plugs and motor/transmission mount fixed but car started shutting off when I would come to a stop. Took it back to dealership and they stated the TCC failed and was replaced, started messing up again a week later. Wouldn’t start , I had the battery and alternator checked and both are good. It is currently back in the shop.

My rear passenger sliding door doesn't lock. My rear driver sliding door won't open. This is a safety problem if I was ever in a wreck and couldn't get my Grandaughter out the door due to her being in a car seat. This is a serious safety issue. If the car caught fire you would put someone in grave danger if they were in the back seats and the door wouldn't open. This is a huge problem with these vehicles and I don't think we should have to pay for it, Chrysler should.

Sliding door on driver side will not open manually or automatically whether inside or outside vehicle.

Actuator for driver side sliding door lock making loud noise when operating which will lead to failure

With no warning the driver side rear door became unusable. It is frozen in the lock position and cannot be unlocked by the key fob, remote button, or manually. This is a dangerous situation should there be an accident or some other incident where someone needs to exit the vehicle quickly. There have been numerous complaints about this exact situation with this particular year and model. Why has there not been a recall?

Without warning Ignition Turned off WHILE driving and in motion. Was slowing to get ready to make a turn onto another adjacent road loss of power steering and the stall nearly resulting in Auto accident Luckily my 3 children were not present in the van at the time no warning lights no check engine lamp just sudden failure and shutoff of the vehicle

The driver side rear sliding door started making a loud buzzing noise when the doors lock. Then the door stopped locking at all. This is a safety hazard because my kids could open the door while the vehicle was moving. I read about this happening with other 2016 T&C vans also. There were no warning lights or anything to indicate what was happening. Just the loud noise.

I have had this vehicle for 2 years. I have replaced the fly wheel 3 time. It has caused many issues under he hood.

Engine completely shut off while in drive on the road, lost all power, brakes everything. managed to coast into to a parking lot, where the vehicle kept turning on and off. The key didn't seem to connect to the van. the van died as soon as i coasted it off the road. everything is electronic in the van. even taking inserting the key fob into the van did not work. Van has around 93000 miles on it. Had problems where the van would not start at all before then got it to start eventually. It was like the ignition was not reading the key. First time it happened driving on the road. newer vehicle battery and batteries in the key fob. Help. is there a recall on this van?

The sliding doors, both driver and passenger side, locks broke. They make a loud honking noise when unlocking vehicle. After doing some research, it looks like this is a very common problem in the 2016 minivan.

During idle, or driving under various conditions, vehicle will randomly "shut down". This can happen driving through a corner or on the interstate at 70mph. Once it shuts down, you lose braking and steering assist. Still have headlight and accessory power. Car will start right back up either putting it in neutral and turning the key, or coming to a stop and putting it in park. Doesn't hesitate to crank, appears to have fuel pressure and spark. There is no correlation to this issue with driving conditions. Sometimes will happen multiple times in a day, sometimes wont happen for a week. Research suggests that this is a very common issue across many years of vehicles that have used the 3.6L Pentastar engine, however no TSB's or recalls have been issue for the 2016 T&C exhibiting this issue.

The rear passenger door no longer operates. Have been told it is a door actuator problem. How can a car manufacturer in 2016 not make a functioning part that would kill my children if the vehicle were to become submerged in water/catch on fire/ or need immediate evacuation. Chrysler should be ashamed they have not recalled and fixed this defective part that they have known since 2008 was a problem. Other than non functioning brakes and seat belts..... what could be more important than evacuation during an emwrgency??emergency???

Rear side passenger doors. At times they do not work remotely or manually. They go into a lock position and there are no means of opening them. If there are passengers in the vehicle, they are locked inside without any means to get out those doors. At the present time on my vehicle, one is working and the other is in a lock position. I am calling the dealer today to set up an appointment to resolve. This is a very serious problem if someone was to have passengers and have to exit the vehicle through those doors quickly, or are not able to climb out the front or back doors, I feel could lead to a liability or lawsuit against the manufacturer.

The contact owns a 2016 Chrysler Town and Country. The contact stated that the vehicle occasionally lost motive power without warning. The contact stated that the failure occurred occasionally while driving or while idling. The contact stated that the vehicle would restart after waiting for several minutes. The vehicle was taken to the dealer where no failure was diagnosed however, the dealer advised the contact to replace the battery. The contact stated that the battery was replaced; however, the failure recurred. The manufacturer was made aware of the failure but no assistance was offered as the vehicle was not included in a recall. The failure mileage was unknown.

WELL THE PASSENGER SLIDING DOOR HASN'T LOCKED SINCE I CAN'T REMEMBER, BUT THAT ISN'T MY MAIN COMPLAINT, M Y TRANSMISSION WENT OUT ALONG WITH POSSIBLE FUEL PUMP ISSUES ETC. THIS HAPPENED WHILE ENROUTE TO MEET MY DAD AND BROTHERS FOR LUNCH ON A SATURDAY AFTERNOON, I HAD MY 3 CHILDREN WITH ME ASWELL..... IT WAS A LITTLE SCARY AND I WAS ABLE TO PULL OFF THEBUSY HIGHWAY AND INTO A CHURCH PARKING LOT. WHERE THE VAN SAT UNTIL MONDAY AND WA TAKEN TO MY DADS VIA TOWE. THE INCIDENT HAPPENED ON APRIL 9TH 2022. I HD IT CHECKED OUT PRIOR BY A PLACE CALLED DEMARC AUTO IN CALDWELL IDAHO,( WHERE IT SAT FOR A WEEK) DUE TO AN ENGINE LIGHT BEING ON FOR A WHILE, MY DAD CHECKED PREVIOUSLY WITH A FUSE READER DEVISE AND IT SHOWED A THERMOSTAT ISSUE WHICH IS WHY THE ENGINE LIGHTWAS ON. BUT I HADMY DAD TAKE IT IN TO HAVE IT CHECKED OUT, THERE THEY NOTICED THAT THE THERMOSTAT DID NEED REPLACED AND STATED THAT IT DID SEEM LIKE THERE MIGHT BE AN ISSUE WITH THE TRANSMISSION BUT SAID IT DROVE OK AFTER THEY FIXED THE THERMOSTAT AND SAID THEY DON'T DO TRANMISSIONS, MY DAD DROVE IT FINE HOME AND THEN THE NEXT DAY I DROVE IT TO LUNCH AND THAT IS WHEN IT GOT SCARY AND WE HAD TO PULL OVER TO THE CHURCH.

On 4/12/2022, I attempted to open the drivers side sliding door on our 2106 Chrysler Town & Country. The door did not unlock when using the key fob or when using the unlock button on the drivers side door. I also tried manually unlocking the door but it would not unlock. Now the door is stuck in a locked state and will not open. I was unable to open the door to put my child into their car seat and therefore I would not be able to get them out of the car in an emergency. As this issue just started today (4/12/2022) I have not had a chance to get the vehicle looked at but have found many articles online that confirm that this is a re-occurring issue with this particular vehicle. There were no warning lights or any other indicators that this issue would occur. Vehicle and doors were working completely fine up until this morning (4/12/2022).

AT A STOPLIGHT THE VEHICLE COMPLETELY QUITS .. TOTALLY ..PUT IN PARK RESTART OK. THE VEHICLES AIRBAG LIGHT ON THE CONTROL PANEL AT THE END OF THE "P R N D " COMES ON WITH AN ALARM. IT REQUIRES ALL ELECTRONICS IE CLOCK TO BE RESET. HAVE NOT EXPERIENCED AT ANY OTHER SPEED EXCEPT IDLE AT A STOP.

My wife had just gotten on the interstate and had accelerated to ~75 mph. Then without warning, the steering system locked up making it hard to navigate. Both the gas pedal and breaking system went off line as well. Luckily, there wasn't any vehicles in the immediate vicinity. She was able to allow the vehicle to coast to a stop as she wrestled with the steering wheel to try and get the vehicle to the side of the road. As the vehicle was slowing down (to around 25 mph), the speedometer indicated that she was at 100+ mph. This could have been devastating in most situation. Just prior to getting on the interstate, she was on a one lane road with 18-wheelers passing by her head-on. What if this was to occur if she was approach a cross walk with pedestrians crossing, or other vehicles (to include motorcycles), she would not have been able to stop. When she finally made it over to the side and the vehicle had stopped. She turned the vehicle off and everything was fine again, like nothing ever happened. This is our first and hopefully last occurrence. But looking online, this is nowhere near being close to the first occurrence of this type. Please see the following website which shows 413 reports for this make and model (but various years): https://www.carproblemzoo.com/chrysler/town_country/steering-problems.php There is also this website as well: https://www.quora.com/Why-does-the-steering-wheel-lock-up-while-driving The problem with that site is there are too many geniuses on there stating that this is not possible and follow on by showing their knowledge, etc. Others addressed solely the steering wheel issue stating it's a pump or fluid, etc. It also mentions of make/model this had occurred on (i.e. Mazda, Chevy Corvette - recall, etc.). Regardless, this is a major life threatening issue that is constantly occurring out there. Sadly, there are probably several instances where as the driver did not survive the incident, hence unable to report it.

left sliding door will not open or close. yes, it will be available for inspection. our safety is put at risk while in the car if the vehicle catches on fire and there are passengers in the back seat who will not be able to get out the side door because it will not open. no, the problem has not been reduced or confirmed by the dealer. no one has has inspected the vehicle. there were no warning lamps, messages, or other symptoms prior to failure. it first appeared about 4 months ago. have attempted to see what could be done, but it was beyond my abilities.

Ignition Switch. The switch moves somtimes out of run postion, turning off the engine, spesially when the engine is worm. ( I found this information in my Hayes Repair Manual where they also says it has a recall since 2015) Dealer claimed it was a computor glitch. Only the dealer ship. The Techs could could not get a clear signal that's why they said it was a computor glitch. But I think they know more because they said it might be the ignition switch. When I asked they if the had one they said no because they are waiting for parts from China....

Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won’t open at all or just close instantly after opening pinching/crushing anyone who isn’t fast enough to get out of the way in the door. Door has also come completely off the track at one point. The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently. I sincerely hope for a fix as I am terrified of my children being trapped in emergency situation, or in general entry exit of vehicle.

The passenger rear sliding door makes a buzzing sound when locking or unlocking the door. Door does not open/close and have to manually open/close door.

Body: Driver's side sliding door will not open- neither with the button or manually Electrical: The back up camera/radio unit turns off or refuses to power on when starting the vehicle Fuel/Propulsion System: The vehicle does not change gear smoothly (automatic vehicle), The driver must manually change the gear speed to avoid collisions.

The passenger sliding door actuator makes a loud buzzing sound when the doors are locked/unlocked with a key or the door lock. Multiple forums have stated that they are having the same issue in the Town and Country and Dodge Caravans.

Right side passenger sliding door makes a buzzing noise whenever the doors unlock.

My driver side passenger van door won’t open. It won’t open when pulled open. The keyfob can’t open it. The button in the van won’t open it.

On 3 July 2021 the driver side rear sliding door became inoperable. The door would not open using either the electronic motor or by manually pulling the handle and sliding the door. The door lock appeared to be jammed in the locked position and could not be unlocked either electronically or manually. Not being able to open the rear door in any manner is unsafe and in the event of an accident would not allow access or egress to passengers in the rear of the vehicle. I had an independent ASE Certified Master Mechanic asses the issue. The only way to get the door open was to remove the door panel from the inside and manually push the lock actuator back into the correct position. Upon further inspection and testing it was noted that flipping the child safety lock back and forth several times seemed to have reset the actuator and the lock and door has worked correctly since.

Left drivers door, sliding door makes a loud buzzing sound it will sometimes not open manually and automatically , kids could not get out of van by the door bringing to chrysler dealershipon july 19, i know there have been many complaints to this issue something needs to be done quickly!!!! When you press lick button for van , even when not moving it still locks up and doesnt open sometimes

Rear sliding door lock makes buzzing sound. Stopped locking.

SECOND TIME IN TWO YEARS THE BLIND SPOT MONITOR MODULE AND WIRE CONNECTION HAS CORRODED AND DESTROYED THE MODULE, TERMINALS AND CONNECTORS. IT HAPPENED DRIVING DOWN THE HIGHWAY THE WARNING BELL AND MESSAGE CAME ON SAYING IT IS NOR WORKING. WHEN EVER I DRIVE THE VEHICLE THE SAME THING HAPPENS HAD A 2011 TOWN AND COUNTRY AND THE SAME THING HAPPENED WITH IT. THEY WANT OVER A $1000 TO FIX IT EACH TIME.

Mileage: 38,000

SLIDING DOOR WILL NOT UNLOCK. APPEARS BAD DOOR LOCK SOLENOID. VEHICLE STATIONARY WHEN PROBLEM DISCOVERED. CAN NOT EVEN UNLOCK DOOR MANUALLY FROM INSIDE THE VEHICLE.

Mileage: 49,800

DRIVER SIDE SLIDING DOOR IS LOCKED SHUT AND WON'T OPEN

Mileage: 117,000

THE DRIVER SIDE REAR SLIDING DOOR IS STUCK AND WILL NOT OPEN. THE DOOR SUDDENLY JUST STOPPED WORKING AND THE LOCK IS STUCK IN THE MIDDLE POSITION. THE DOOR CAN NOT BE OPENED BY THE BUTTON ON THE DOOR, KEY FOB, OR THE BUTTON ON THE FRONT VISOR. THE VAN ONLY HAS 30,000 MILES ON IT.

Mileage: 28,000

MY RIGHT SIDE SLIDING DOOR BUZZES WHEN I UNLOCK MY DOORS. SOMETIMES THE DOOR DOES NOT UNLOCK AND I AM WORRIED SOMETHING MIGHT HAPPEN AND WE WILL NOT BE ABLE TO GET THE KIDS OUT OF THE VAN.

Mileage: 72,000

MY REAR PASSENGER DOOR WOULD NOT OPEN, OR UNLOCK. I TOOK IT TO OUR CHRYSLER DEALERSHIP FOR REPAIR. THEY HAD TO REPLACE THE DOOR LOCK ACTUATOR PART #68030378AG. I HEARD A WEIRD BUZZING COMING FROM THE REAR PASSENGER DOOR UPON ENTERING THE VEHICLE, WHEN I UNLOCKED IT. WHEN I STARTED MY ENGINE AND PUT IT INTO DRIVE. IT MADE THE SAME SOUND. WHEN I ARRIVED AT MY HOME. I TRIED TO PEN THE REAR PASSENGER DOOR AND IT WOULD NOT UNLOCK WITH MY REMOTE OR MANUALLY.

Mileage: 72,150

DOOR ACTUATOR FAILURE BOTH SLIDING DOORS, 100% FAILURE RATE ON THIS YEAR OF VEHICLES.

Mileage: 37,548

ON DECEMBER 24, 2020 OUR RIGHT PASSENGER SIDE REAR DOOR MALFUNCTIONED AND ENDED UP TRAPPING MY TODDLERS HEAD IN BETWEEN THE DOOR AND VEHICLE FRAME. IT WAS INCREDIBLY TRAUMATIC FOR ALL INVOLVED. THOUGH THE INCIDENT LIKELY LASTED LESS THAN A MINUTE, IT WAS A TERRIFYING FRANTIC MINUTE IN WHICH I TRIED EVERYTHING TO GET THE DOOR OPEN AS IT CONTINUED TO TRY AND CLOSE ON OUR BABY WHO WAS SCREAMING IN PAIN AND TERROR. IT TOOK ALL OF MY STRENGTH TO MANUALLY PRY OPEN THE DOOR TO RELEASE HIS HEAD. WE BROUGHT THE VEHICLE TO OUR LOCAL DEALERSHIP TO BE LOOKED OVER, ASSUMING A MALFUNCTIONING SENSOR OF SOME SORT. THEY DID DIAGNOSTICS AND REPORTED NO CODES WERE EVIDENT AND THEY COULD NOT REPLICATE THE MALFUNCTION. THEN LAST NIGHT 12/30/2020 THE LEFT REAR PASSENGER DOOR EXPERIENCED A SIMILAR MALFUNCTION AND BEGAN CLOSING ON MY CHILD. MY HUSBAND WAS FORCED TO MANUALLY RIP THE DOOR OFF OF OUR CHILD TO AVOID SIMILAR INJURY. IN THE PROCESS, PLASTIC PIECES OF THE TRACK WERE DISLODGED AND THE DOOR IS NO LONGER OPERATIONAL. IN THIS INSTANCE, LOSS OF ELECTRICAL FUNCTIONING ON THAT SIDE IS A BLESSING AS THE DOORS ARE MALFUNCTIONING AND OTHERWISE PRESENT SIGNIFICANT DANGER TO OUR FAMILY AS NO OBVIOUS CODE DEFECTS HAVE BEEN ABLE TO BE DETECTED YET. HOWEVER THE RIGHT REAR DOOR AND THE BACK HATCH REMAIN OPERATIONAL AND THEREFORE A POTENTIAL DANGER. BOTH TIMES THE VEHICLE WAS STATIONARY

LOUD BUZZ NOISE WHEN REAR PASSENGER SIDE DOOR UNLOCKS. ALSO CLOSES ON OWN SOMETIMES.

Mileage: 50,000

THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.

MY PASSENGER SIDE SLIDE DOOR MAKES A BUZZING SOUND WHEN THE DRIVERS SIDE DOOR OPENS. I HAVE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES AND APPEARS TO NEED A RECALL TO FIX THIS FAULTY PART.

Mileage: 76,662

NEED NEW ACTUATOR.....BUZZING NOISE WHEN WANTING TOOPEN SIDE POWER DOORS

THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES

Mileage: 90,000

I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH 89,000 MILES. MY SLIDING DRIVER SIDE DOOR WON'T UNLOCK OR OPEN. WAS ABLE TO GET DOOR UNLOCKED, BUT HAD TO PULL THE PLUG TO DISABLE THE LOCKING MOTOR TO STOP THE LOUD GEAR GRINDING SOUND EVERY TIME THE ELECTRIC DOOR LOCK WOULD ENGAGE. DID NOT WANT THE DOOR LOCK TO BE IN THE LOCKED POSITION IF OR WHEN THE GEARS WOULD POSSIBLY GRIND DOWN TO NOTHING. CAN ONLY MANUALLY OPEN AND CLOSE THE DOOR AND MANUALLY LOCK AND UNLOCK IT ALSO. ALL OTHER ELECTRICAL FUNCTIONS LIKE POWER WINDOWS, POWER OPEN/CLOSE FUNCTION, AND LATCH ASSIST NO LONGER WORK DUE TO DISCONNECTING THE POWER SUPPLY AT THE BOTTOM OF THE DOOR. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE PROBLEM WAS DISCOVERED. IT WAS TWO MONTHS BEFORE I GOT THE DOOR UNLOCKED AND ABLE TO OPEN FROM INFO ON THE INTERNET.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR EMITTED AN ABNORMAL BUZZING SOUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP AT A GAS STATION FOR MORE GAS. WHEN WE TURNED THE CAR BACK ON AND PUT IT INTO DRIVING GEAR IT JOLTED FOR A SECOND RIGHT BEFORE AND AFTER TAKING IT OUT OF THE DRIVING GEAR. WE HAD TO DRIVE ON THE HIGHWAY AT 40 MILES PER HOUR WITH THE EMERGENCY LIGHTS ON SO WE WOULDN'T GET HIT FROM BEHIND FROM COMING AND UN COMING TRAFFIC SINCE IT WAS PITCH DARK AT NIGHT. ALSO, THE LEFT BACK PASSENGER DOOR RIGHT BEHIND THE DRIVER SEAT WAS NO LONGER WORKING EARLIER. IT WON'T OPEN NEITHER WITH THE CLICKER, OR BY HAND (INSIDE OR THE OUTSIDE) OR BY THE INSIDE AUTOMATIC BUTTONS FOR THE DOOR. IT JUST DOESN'T UNLOCK ANY MORE.

Mileage: 83,007

EVERY TIME I UNLOCK OR OPEN MY VEHICLE DOORS THE CAR MAKES A LARGE PEEP NOISE LIKE THEIR IS A SHORT IN THE ELECTRICAL OR MAYBE A FUSE. IT SOUNDS LIKE A LOUD BUZZER NOISE LIKE FROM A BIG X OF A WRONG ANSWER ON THE SHOW FAMILY FEUD! THAT'S THE ONLY WAY I CAN EXPLAIN THE LOUD NOISE. THE VEHICLE IS ALWAYS NOT RUNNING AND IN PARK WHEN IT MAKE THIS NOISE! IT HAPPENS AFTER I UNLOCK THE VEHICLE AND OPEN ANY DOOR EVEN THE SLIDING PASSENGER DOORS.

Mileage: 38,000

THE DRIVER SIDE SLIDING DOOR GETS STUCKED LOCK OR SOMETIMES WILL CLOSE ON YOU AND NOT STOP.

Mileage: 20,000

OUR 2016 CHRYSLER TOWN AND COUNTRY HAS WOTHIN THE LAST 3 WEEKS STARTED MAKING A LOUD BUZZING NOISE COMING FROM BOTH DRIVER SIDE AND PASSENGER SIDE SLIDING DOORS WHEN THE VAN STARTS MOVING. RECENTLY THIS WEEK THE PASSENGER SIDE SLIDING DOOR HAS COMPLETELY STOPPED WORKING IT CAN'T EVEN BE OPENED MANUALLY. THE DOOR CAN'T BE OPENED FROM THE INSIDE EITHER.

Mileage: 68,000

DRIVER SIDE SLIDING DOOR STOPPED OPENING, STUCK IN LOCK POSITION. I REMOVED THE PLASTIC DOOR PANEL AND DISCOVERED THAT THE ROD FROM THE LOCK SWITCH WAS STUCK, BUT I ONLY HAD TO WIGGLE IT A BIT FROM WHERE IT TERMINATES (SHOWN BY THE YELLOW ARROW ON THE UPPER LEFT OF THE IMAGE) TO FREE IT. PUT THE PANEL BACK IN POSITION, BUT NOW THE DOOR "BUZZES" LOUDLY FOR HALF A SECOND EVERYTIME THE CAR IS LOCKED OR SOON AFTER DRIVING (LOCKS AUTOMATICALLY SOON AFTER BEGINNING A DRIVE).*DT

Mileage: 89,000

DRIVER SIDE SLIDING DOOR MAKES A LOUD BUZZING SOUND WHILE LOCKING OR UNLOCKING THE VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND AN EXPENSIVE REPAIR (AROUND $650). EVENTUALLY THE LOCK WILL NOT FUNCTION AT ALL AND YOU WON'T BE ABLE TO LOCK OR UNLOCK THE DOOR. THIS IS A LIFE SAFETY ISSUE THAT SHOULD BE ADDRESSED BY CHRYSLER.

Mileage: 32,000

PASSENGER-SIDE SLIDING DOOR LOCK DOES NOT WORK CORRECTLY AND SOMETIMES GETS STUCK. IT MAKES A LOUD BUZZING NOISE WHEN TRYING TO LOCK AND UNLOCK. THIS IS A KNOWN ISSUE WITH THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED.

Mileage: 80,000

PASSENGER REAR DOOR BUZZES WHEN YOU UNLOCK THE DOORS.

Mileage: 95,000

THE PASSENGERS SIDE SLIDING DOOR BUZZES WHEN UNLOCKING, LOCKING, OR OPENING THE CORD. I KNOW MANY PEOPLE WITH THE SAME PROBLEM AND CHRYSLER MUST KNOW THIS IS A PROBLEM.

Mileage: 45,000

THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK AND WHEN THE VAN IS OPENED IT BUZZES IN THE DRIVERS SIDE SLIDING DOOR. BOTH ISSUES WERE DISCOVERED WHEN THE VAN IS STAIONARY. THE FIRST ISSUE WAS DISCOVERED ABOUT 2 MONTHS AGO AND THE SECOND ISSUE WAS DISCOVERED ON 8-16-20. THIS IS A MAJOR CONCERN WITH KIDS BEING IN THE VEHICLE, AND NOT KNOWING IF THE DOORS MIGHT BECOME LOCKED TRAPPING THE KIDS RIDING IN CAR SEATS WE CANT GET TO.

Mileage: 60,500

THE SIDE DOORS THAT ARE POWERED TO OPEN AND CLOSE WHEN THEY LOCK ONE OF THEM MAKES A BUZZ SOUND AND WHEN UNLOCKED THE OPPOSITE DOOR MAKES A BUZZ SOUND. THIS SOUND HAPPENS IF IM PARKED OR DRIVING IF THE DOORS ARE LOCKED OR UNLOCKED.

PASSENGER SIDE SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. STATIONARY OR MOVING DOES NOT MATTER. MAKES NOISE WHEN PRESSING UNLOCK ON DOOR PANEL, KEY FOB, OR WHEN PULLING ON ANY DOOR HANDLE TO OPEN DOOR THAT UNLOCKS ALL DOORS.

Mileage: 64,481

PASSENGER SIDE REAR DOOR LOCK MAKES BUZZING SOUND WHENEVER UNLOCK IS PRESSED FROM ANY SOURCE. ISSUE OCCURS WHETHER STATIONARY OR IN MOTION.

Mileage: 50,000

SLIDING DOOR ACTUATORS FAIL OFTEN ON TOWN & COUNTRY VANS. MY FAMILY HAS OWNED THREE DIFFERENT MODEL YEARS IN THE PAST 10 YEARS, AND EACH ONE HAS HAD THE SLIDING DOOR ACTUATORS REPLACED. WHEN THEY FAIL, THEY ARE EITHER STUCK TO THE OPEN OR CLOSED POSITION, SO IF OPEN YOU CANNOT MANUALLY LOCK YOUR CAR DOOR, AND IF CLOSED (LOCKED) YOU CANNOT UNLOCK IT OR OPEN THE DOOR. THIS COULD BE A SAFETY CONCERN IF AN ACCIDENT OCCURRED AND THE ONLY DOOR TO GET OUT WAS STUCK IN THE LOCKED POSITION.

Mileage: 36,000

THE CAR IS 4 YEARS OLD AND THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT UNLOCK AND CANNOT BE OPENED. IN THE EVENT OF AN ACCIDENT OR FIRE NO ONE WILL BE ABLE TO GET OUT OF THE CAR ON THE DRIVERS SIDE OF THE VEHICLE

Mileage: 62,000

DOOR ACTUATORS ARE DEFECTIVE AND MAKE BUZZING NOISES. AS ACTUATORS CONTINUE TO FAIL, WE FEAR OPERATION OF DOORS COULD ALSO FAIL POSING A SERIOUS SAFETY PROBLEM! MANY PEOPLE ARE REPORTING THE SAME PROBLEM. VERY EXPENSIVE TO FIX. THIS IS AN ELECTRICAL ENGINEERING DEFECT. IT SHOULD BE RESOLVED WITH NEW, NON-DEFECTIVE ACTUATORS BY CHRYSLER. FOR NOW, OUR TOWN & COUNTRY IS STATIONARY WITH ENGINE ON OR OFF WHEN BUZZING SOUNDS, BUT OTHERS HAVE REPORTED THIS PROBLEM WHEN THEIR CHRYSLER IS IN MOTION. IF THE DOORS WERE TO OPEN WHILE TRAVELING, IT COULD BE A DISASTER, AND IF THE DOORS FAIL TO OPEN WHEN NEEDED, IT COULD BE DEADLY! *TR

Mileage: 50,000

WHEN EVER THE REAR LEFT SLIDING DOOR LOCKS OR UNLOCKS, THERE IS A VERY LOUD BUZZING SOUND. *TR

Mileage: 150,000

THE AUTO DOOR LOCKS ON THE REAR SLIDING DOORS JAMMED AND STOPPED WORKING. AFTER MANUALLY UNLOCKING THE DOORS, THEY NOW BOTH WORK, BUT THE LOCK ACTUATORS ON BOTH SLIDING DOORS MAKE A LOUD BUZZING SOUND. THE PASSENGER SIDE REAR DOOR DOES IT WHEN IT UNLOCKS, AND THE DRIVER SIDE REAR DOOR DOES IT WHEN IT LOCKS. *TR

Mileage: 60,000

WHEN DOORS LOCK THERE IS A LOUD BUZZING TYPE SOUND COMING FROM THE BACK DOOR.I DOESN'T MATTER IF THE VEHICLE IS MOVING AND THE DOORS AUTO LOCK, OR IF PARKED AND THE DOORS ARE MANUALLY LOCKED. COULDN'T ATTACH A SOUND VIDEO. *TR

Mileage: 81,000

TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR SLID OPEN WITHOUT WARNING. THE CONTACT STATED THAT THE AUTO LOCK FEATURE ON DRIVER AND PASSENGER SIDE OF THE VEHICLE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR WAS ALSO INOPERABLE. LARRY H. MILLER DODGE RAM OF PEORIA LOCATED AT (8665 W BELL RD, PEORIA, AZ 85382, (480)865-3986, INFORMED THE CONTACT THAT THE VEHICLE SHOULD BE DIAGNOSED AS TO THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY DIAGNOSED THE VEHICLE AND STATED THAT THERE WAS NO DEFECT WITH THE VEHICLE PRIOR TO THE WARRANTY EXPIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT. WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.

Mileage: 65,310

REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.

Mileage: 80,000

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, ALL THE DOORS LOCKED ON THEIR OWN. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.

Mileage: 74,000

REAR PASSENGER DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING THE DOORS

Mileage: 58,000

RIGHT SIDE DOORS MAKE BUZZING NOISE UPON OPENING. THE VEHICLE IS STATIONARY WHEN THE DOORS ARE BEING OPENED. THIS STARTED WITHOUT ANY REASON THAT I COULD DETERMINE.

Mileage: 56,000

VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK. TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION. THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.

Mileage: 60,000

THE DRIVER SIDE PASSENGER DOOR GOT STUCK IN THE LOCK POSITION AND COULD NOT BE OPENED OR UNLOCKED. FINALLY GOT THE DOOR OPEN AND NOW IT MAKES A LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. REAR PASSENGER DOOR HAS NOT GOTTEN STUCK IN THE LOCK POSITION BUT HAS RECENTLY STARTED MAKING THE SAME LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. THIS COULD BE A SAFETY HAZARD IF THEY DOOR WERE TO GET STUCK IN THE LOCK POSITION DURING AN ACCIDENT.

Mileage: 68,000

THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY. I CANNOT OPEN THE DOOR AT ALL. IT JUST STOPPED WORKING WITH NO APPARENT CAUSE.

THE PASSENGER SIDE REAR SLIDING DOOR MAKES A.LOUD BUZZING SOUND AND THE LOCK DOESN'T WORK.

Mileage: 88,000

REAR SLIDER DOOR LOCKED AND COULD NOT USE THIS DOOR LOCKING ASEMBLY WOULD NOT RELEASE DOOR HAD TO USE OTHER SIDE IF I HAD ACCIDENT AND CAR WAS ON SIDE I WOULD NOT GET OUT THANKS VEHICLE WAS STOPPED

Mileage: 76,550

DRIVERS SIDE SLIDING POWER DOOR LOCK GETS STUCK, WHEN IT FINALLY UNLOCKS AND PROCEEDS TO CLOSE A VERY LOUD 'ELECTRICAL BUZZING SOUND ' COMES FROM DOOR AND IS VERY SCARY.....

Mileage: 75,000

EVERY TIME I UNLOCK THE DOOR OR OPEN IT, IT MAKES A LOUD BUZZING NOISE. THE DOOR WORKS FINE - IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON FROM THE DOOR, OR OPENING THE DOOR IF THE CAR IS LOCKED, IT MAKES A VERY LOUD BUZZING NOISE FROM THE REAR PASSENGER SIDE DOOR. I HAVE READ ON A FORUM THAT THIS IS AFFECTING A LOT OF VANS, THERE SHOULD BE A RECALL AS IT IS A FAULTY ACTUATOR THAT CAN COST BETWEEN $400-$1,000 (OR MORE!) TO FIX.

Mileage: 44,000

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE SIDE SLIDING DOORS, POWER WINDOWS, AND WINDSHIELD WIPERS FAILED TO OPERATE AS NEEDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. FURTHERMORE, THE ALARM AND THE HORN SOUNDED ON THEIR OWN WITHOUT WARNING. THE CONTACT DROVE TO ZIMMERMAN MOTORS (1301 MARKET ST, SUNBURY, PA 17801, 570-286-2100) AND WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE; HOWEVER,THE FAILURES PERSISTED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.

Mileage: 77,000

2016 TOWN & COUNTRY SLIDING DOOR RIGHT SIDE DOES NOT LOCK, DOOR LOCK ACTUATOR REPLACED BY CHRYSLER DEALERSHIP DEC 29, 2017. BELIEVE THIS TO BE A SAFETY CONCERN WHILE VEHICLE IS IN MOTION. NOTICED DOOR PARTLY AJAR IN PARKING LOT, PULLED HANDLED READJUSTED TO SHUT AND SECURE DOORS WITH FOB IT WAS NOTICED THAT DOOR LOCKING MECHANISM DID NOT ACTIVATE, RESULTING IN DOOR NOT ABLE TO SECURELY LOCK, SEVERAL ATTEMPTS TO LOCK WITH NO POSITIVE RESULTS, DOOR REMAINS UNLOCKED AT ALL TIMES.

I PURCHASED A CERTIFIED PRE OWNED VEHICLE FROM RUSSEL WESTBROOK DODGE, CHRYSLER, JEEP. I HAVE DISCOVERED THAT THEY MAKE REPAIRS AND ADJUSTMENTS TO VEHICLES WITHOUT NOTATING THE SYSTEM. THIS ALSO DOES NOT ALLOW CUSTOMERS TO MAKE INFORMED DECISIONS ABOUT THEIR PURCHASE. THE SLIDING DOORS ON BOTH SIDES OF THE VAN ARE NOT FUNCTIONING. YOU CAN NOT OPEN THE DOORS MANUALLY OR WITH THE REMOTE. VEHICLE WAS STATIONARY. -SAFETY HAZARD THE STEERING WHEEL LOCKS WHILE THE VEHICLE IS IN MOTION. THIS HAPPENED TO ME WHILE I WAS ON THE FREEWAY. VERY SCARY. A TECH STATED THAT IT WAS THE ANTI LOCK BRAKE SYSTEM AND I SHOULD REFRAIN FROM USING THE BRAKES SO MUCH. -VEHICLE WAS TRAVELING TOP SPEED ON THE FWY. WE HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. - SAFETY ISSUE!! THE SALES MANAGERS ARE NOT RESPONSIVE AND NO ONE TAKES ACCOUNTABILITY FOR NOT PUTTING NOTES IN THE SYSTEM .

Mileage: 75,000

OFTEN WHEN THE KEY IS TURNED IN THE IGNITION NOTHING HAPPENS. THE SAME HAPPENED IN MY DAD'S GRAND CARAVAN AND THE PROBLEM SEEMED TO HAVE BEEN A KNOWN ISSUE WITH THE IGNITION. AFTER A FEW TRIES, THE VEHICLE DOES START UP, BUT INITIALLY NOTHING HAPPENS WHEN THE KEY IS TURNED.

THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. I CANNOT UNLOCK IT MANUALLY, WITH THE KEY FOB OR WITH THE UNLOCK BUTTON. I CANNOT USE THE POWER SLIDING DOOR FUNCTION NOR OPEN THE DOOR MANUALLY. I BELIEVE THIS TO BE A SAFETY ISSUE AS IN AN ACCIDENT COULD CAUSE TRAPPED PASSENGERS. MY VEHICLE HAS JUST UNDER 50 THOUSAND MILES ON THE ODOMETER. THIS LOOKS TO BE A COMMON ISSUE WITH THIS VEHICLE.

Mileage: 48,000

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS USING THE KEYLESS ENTRY, THE VEHICLE'S DOORS AND LIFTGATE FAILED TO OPEN AND CLOSE. ADDITIONALLY, THE MANUAL BUTTON HAD TO BE PUSHED FOUR TIMES BEFORE THE DOORS OPENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 586519, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

THE PASSENGER ELECTRIC DOOR LOCKS FAILED IN THE UNLOCKED POSITION. WE WE'RE UNABLE TO LOCK THE DOOR. DEALER SUGGESTED TO NOTE THIS SAFETY RELATED ISSUE TO ANTSY

Mileage: 49,990

THE CHRYSLER BLIND SPOT DETECTION IS FAULTY ON MARCH 30 IT BEGAN BEEPING RANDOMLY WITH MESSAGE 'BLIND SPOT DETECTION UNAVAILABLE' THIS CONTINUED FOR THE NEXT TWO WEEKS. IT WAS RANDOMLY AND PERSISTENT WHEN DRIVING. THE BEEPING WAS A CONSTANT DISTRACTION TO MY DRIVING. IT WAS A SAFETY CONCERN. IN THE THIRD WEEK THE MESSAGE WHEN THE BEEPING WAS 'SERVICE BLIND SPOT DETECTION' WE TOOK THE CAR IN FOR SERVICE AT THAT POINT. IT WAS A COST OF $1400.00. THIS IS AN ELECTRIC SHORT IN THE VEHICLE VERY NEAR THE GAS TANK. IT IS A SAFETY CONCERN. AS I RESEARCHED THE ISSUE I WAS SURPRISED THAT THEIR IS DOCUMENTATION BACK TO 2012 THAT IS READILY AVAILABLE OF THIS ISSUE.

Mileage: 55,000

SLIDING DOOR LOCKING MECHANISM IS JAMMED AND WILL NOT UNLOCK. DOOR IS STUCK SHUT. SEEMS TO BE AN ELECTRICAL ISSUE BUT WILL NOT RESET BY REMOVING THE FUSE AND REINSTALLING. THIS IS A SAFETY ISSUE IN CASE OF AN ACCIDENT - IF IT WERE THE ONLY DOOR WE COULD GET OUT. THE VAN IS UNDER AN EXTENDED WARRANTY AND WE PLAN TO HAVE IT FIXED, BUT IT IS NOT THE FIRST TIME IT HAS HAPPENED - THE OTHER TIMES, IT JUST CORRECTED ITSELF AND RESET. THE OTHER SLIDING DOOR ALSO RANDOMLY WON'T SHUT BECAUSE THE LOCKING MECHANISM IS STUCK AND WE HAVE WORK IT INTO PLACE. THE DEALERSHIP HAS ALREADY LOOKED AT THAT DOOR ONCE AND SAYS THERE DOESN'T APPEAR TO BE ANYTHING WRONG. OF COURSE, THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND DOESN'T MATTER WHETHER IT IS ON OR OFF. THERE IS REALLY NOTHING I CAN UPLOAD OTHER THAN A PICTURE OF THE SHUT DOOR AND THAT IT IS LOCKED. I COULD SEND A VIDEO, BUT THE FILE WOULD BE TOO LARGE.

Mileage: 65,000

DROVE CAR TO WORK. TOOK KEY OUT OF THE IGNITION, BUT VAN CONTINUED TO RUN. DISCONNECTED THE BATTERY BUT VAN'S ENGINE CONTINUED TO RUN. DROVE IT TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED AS A WIN MODULE ISSUE. CURRENTLY AT ANOTHER CHRYSLER DEALER WAITING FOR REPAIR. THIS ISSUE COULD HAVE EASILY BEEN A SAFETY ISSUE. IF THE WIN MODULE HAD BROKEN IN THE 'OFF' POSITION ON A BUSY ROAD INSTEAD OF IN THE "ON" POSITION.

Mileage: 81,000

UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.

Mileage: 6,500

THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.

Mileage: 56,000

DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.

Mileage: 49,000

DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE

Mileage: 55,000

SLIDING REAR PASSENGER DOORS CLOSED AND PERMANTELY LOCKED. DOOR MANUAL LOCK WILL NOT MOVE AND ALL ELECTRIAL DOOR OPEN SWITCHES WILL NOT OPEN DOOR. MESSAGE APPEARS ON DASHPANEL TO "UNLOCK DOOR TO OPERATE". ONE FAILURE OCCURED ABOUT 10 MONTHS AGO AND THE LEFT SIDE DOOR FAILED SUNDAY AUGUST 26. HAD MOVED VEHICLE FROM ONE PARKING AREA TO ANOTHER SHORT DISTANCE AND TRIED TO OPEN DOOR WITHOUT SUCCESS AND WITH SAME MESSAGE ON DASHPANEL. HAVE NO WAY TO REMOVE PASSENGERS FROM REAR OF VEHICLE EXCEPT THROUGH REAR LIFT HATCH IN CASE OF EMERGENCY. DOORS HAVE NO WAY TO OPERATE MANUALLY. HAVE CONTACTED 2 DIFFERENT DEALERSHIPS AND BOTH KEEP SAYING DOOR LOCK ACTUATORS HAVE FAILED. BUT NO WAY TO OPERATE MANUALLY WHEN LOCKED? TO US 70+ YEAR OLDS THIS IS VERY ALARMING

Mileage: 78,950

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO RESTART THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO UNIVERSITY CHRYSLER DODGE JEEP RAM FIAT OF ANNISTON (1229 S QUINTARD AVE, ANNISTON, AL 36201, (888) 711-7834) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN LEBANON, NH) WE ARE WAITING FOR A DIAGNOSIS. *TT*DT*TP *CN

Mileage: 30,000

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE REGISTERED THE INCORRECT GEAR. PRIOR TO THAT, THE VEHICLE COULD NOT BE DE-POWERED UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE COULD NOT BE STARTED THREE WEEKS LATER. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT A 13MM NET WAS LOOSE, THE BOLT NEEDED TO BE TIGHTENED, AND THE WIRE HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 31511387. THE CONTACT TRIED TO RETURN THE VEHICLE FOR TRADE-IN OR REIMBURSEMENT, BUT WAS INFORMED BY THE MANUFACTURER THAT CHRYSLER WOULD CONTINUE TO REPAIR THE VEHICLE UNDER WARRANTY UNTIL THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 64,002.

Mileage: 64,002

WE HAD JUST TURNED INTO OUR SUBDIVISION AND ALL THE LIGHTS IN THE DASH ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON AND THEN WHILE DRIVING DOWN THE ROAD THE ENGINE SHUT OFF. WE WERE TRAVELING AT A LOW SPEED SO WHEN THE VAN CAME TO A STOP WE WERE ABLE TO RESTART IT. THE DEALERSHIP DIDN'T SOUND TO CONCERNED AND ARE GOING TO LOOK AT THE VAN ON THURSDAY. I'M EXTREMELY DISAPPOINTED WITH THEIR RESPONSE AS THIS COULD HAVE EASILY HAPPENED WITH MY KIDS IN THE CAR WHEN IT WAS TRAVELING AT A HIGHER RATE OF SPEED.

Mileage: 24,000

ALL OF THE WARNING LIGHTS ON THE DASH CAME ON, TACHOMETER AND SPEEDOMETER CEASED TO WORK EVEN THOUGH THE MOTOR KEPT ON RUNNING. CAR WAS TOWED TO LOCAL CHRYSLER DEALER. A WEEK LATER THEY TOLD ME THE RADIO SHORTED OUT AND THIS CAUSED THE DASH LIGHTS TO MALFUNCTION. THE RADIO WAS REPLACED UNDER WARRANTY AND THE PROBLEM HAS NOT REOCCURRED YET.

Mileage: 11,900

VEHICLE HAS HAD REPEATED ISSUES WITH ACCELERATION AND SHIFTING GEARS SINCE PURCHASE. VEHICLE WILL NOT ACCELERATE OVER 40 MPH WHILE DRIVING AND RPMS REDLINE. IT HAS BEEN IN FOR REPAIR FOR OVER 40 DAYS SINCE MARCH 2016 AND IS CURRENTLY AT DEALERSHIP. MOST RECENTLY THE VEHICLE LOST ALL POWER, INCLUDING ABILITY TO STEER AND BRAKE PROPERLY, AFTER BEING IN REVERSE BACKING OUT OF MY DRIVEWAY. DURING THE LAST TWO INCIDENTS, NO WARNING LIGHTS HAVE ILLUMINATED, NOR HAVE THERE BEEN ANY FAULT CODES FOUND IN THE VEHICLE'S SYSTEM. THE VAN IS EXTREMELY UNSAFE AND UNRELIABLE, AND IS A DANGER TO MYSELF AND THREE YOUNG CHILDREN - AS WELL AS OTHER VEHICLES ON THE ROAD. I HAVE REQUESTED ARBITRATION UNDER NEW YORK STATE'S LEMON LAW AND I HAVE ATTACHED A COPY OF PAPERWORK RECENTLY SUBMITTED. THE PDF DESCRIBES, IN GREATER DETAIL, THE ONGOING ISSUES WITH THE VEHICLE, AS WELL AS CHRYSLER'S REPEATED ATTEMPTS TO SERVICE IT WITHOUT SUCCESS. SINCE VEHICLES ARE MASS PRODUCED, I WORRY THAT OTHER CONSUMERS ARE EXPERIENCING THESE SAME DANGEROUS ISSUES, WITH NO REMEDY IN SIGHT. THANK YOU FOR LOOKING INTO THIS MATTER. *TR

Mileage: 13,000