2013 DODGE AVENGER Seats Problems

Both head rest which is attached to airbags or have airbags in them I don’t know but the exploded open. Headrest could have exploded while someone was in the seat and got head injuries. No problem has not been confirmed by anyone but myself,husband and self employed mechanic, I didn’t know what to do. No, no type of warning before it happen. Passenger one exploded January 2025, driver exploded about May 2025.

I was driving my car and the active headrests on the driver side and passenger side both deployed prematurely. I wasn't in any collisions and the headrests deployed. It was very unexpected when they went off as i was driving to school it put both my safety and my sisters safety at risk when they deployed. As stated previously i am unsure as to why they went off as i was never involved in any collisions. There were no warning lamps or any messages prior to them deploying.

Driver side head rest exploded.

On May 10, 2024 my passenger headrest deployed on its own. I went to work, came back to my car for lunch and heard a pop and saw my passenger headrest deployed. No accident, no one hit my car, just my car parked. I did some research and found a recall for my make and model. I contacted the dealership that I bought the car and was told there's no recall and my problem is mechanical. I contacted another dealership and they couldn't find the recall, but was willing to set up an appointment. I took my car to the dealership and was told, yes there was a recall, but the headrests were fixed. They also stated my car was out of warranty so the repair would be at my expense. The headrests are obviously a continuous problem. I am now concerned that my headrest could pop while I am driving and result in injury to my head and neck. I am concerned that I could end up getting into a accident or even die from an unexpected deployment that possibly cause a blackout or concussion. I zip tied my headrests since dealerships are refusing to fix the problem for free. They even told me to contact you. Please help me.

The contact owns a 2013 Dodge Avenger. The contact stated that while her son was driving approximately 40 MPH, the front driver's side headrest restraint deployed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact stated that the same failure had previously occurred on the front passenger’s side headrest restraint. The cause of the previous failure was not yet determined. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

Mileage: 90,000

The contact owns a 2013 Dodge Avenger. The contact stated that while the vehicle was parked, the passenger's side headrest deployed aggressively, striking the passenger in the head. The passenger did not receive medical attention. The contact stated that the plastic inside the headrest bent the bar, causing the headrest to deploy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,600.

Mileage: 37,600

The AHR in the drivers side headrest of my 2013 Dodge Avenger randomly deployed and will not reset. I believe it to have a common defect in that, under normal conditions, the AHR can deploy without any warning and strike the back of the occupant’s head. This condition is caused because the AHR contains a “cheap” plastic bracket that acts as a trigger mechanism and holds the spring loaded release in place, the drivers state. Chrysler used an inferior and inexpensive form of plastic which can crack and break down prematurely. There are hundreds of thousands of Chrysler vehicles equipped with the defective AHR and there is no way of knowing when the AHR in the headrest will spring forward. According to a the Chrysler class action, the following vehicles contain the AHR defect: 2010-2018 Dodge Journey; 2010-2011 Dodge Nitro; 2010-2012 Jeep Liberty; 2010-2017 Jeep Patriot or Compass; 2010-2012 Dodge Caliber; 2010-2018 Dodge Caravan; 2011-2018 Dodge Ram C/V 2011-2018 Dodge Durango; 2011-2018 Jeep Grand Cherokee; 2010-2014 Sebring/Avenger; 2011-2018 Chrysler Town & Country; 2011-2018 Chrysler 200; and 2011-2018 Chrysler 300. The National Highway and Traffic Safety Administration (NHTSA) opened an investigation in September 2019 called “Active Headrest Inadvertent Deployment,” where the government organization reviews consumer reports of inadvertent deployment of the AHRs, according to the Chrysler class action lawsuit. I maintain that Chrysler has known about the defects since 2010 but did not provide this information to the public. The Larry H Miller dodge in centennial co is telling me after having my car for over a week they aren’t responsible for this and won’t cover the repair.

The headrest in front passenger side made a loud noise and opened. It's scared me, because I had no clue what the noise was from at the time. It was night time and all I can say is thank God no other cars were near me...I probably would have wrecked. I'm very thankful that my son was not sitting there when it happened. There were no lights or warnings and I never knew that could happen let alone know the headrests could pop open. The vehicle has not been looked at our inspected. I seen there was a recall on this but after entering my Vin, it says this car has no active recalls.

The contact's cousin owns a 2013 Dodge Avenger. The contact stated while she was sitting in the front passenger’s side seat, the headrest air bag was deployed independently. The contact stated no warning light was illuminated. The contact sustained a concussion and a cervical sprain and sought medical attention the following day. No Police report was filed. The contact continued driving to the destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

While driving and the headrest airbag exploded.

The contact owns a 2013 Dodge Avenger. The contact stated that while driving approximately 55 mph, the driver seat headrest restraint was erroneously deployed. The contact indicated that during the incident the vehicle had not crashed or abruptly stopped to cause the headrest restraint to deploy. During the incident, the contact sustained an injured neck. No medical treatment was required. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 133,000.

Mileage: 133,000

Back of the headrest on driver and passenger seats are broke. Back of headrest popped out away from the front of the headrest. Recalls on other dodge avengers for this same issue just not my particular car.

While the car was parked the driver's seat headrest sprung open and will not click into place again. The car has not had any collisions or impacts recently. I went to check for recalls and realized this is a common problem with 2013 dodge avengers. Luckily, this did not happen while I was driving the vehicle.

The Contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25-30 mph, the driver’s side head restraint was inadvertently deployed. There was no warning light illuminated before or after the deployment of the head restraint. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 50,230.

Mileage: 50,230

MY PASSENGER SIDE HEADREST DEPLOYED WHEN I WAS PARKING MY CAR

Mileage: 1,150,000

DRIVER HEADREST DEPLOYED WHEN NO ACCIDENT OCCURRED. VERY FRUSTRATED BECAUSE NECK IS STARTING TO HURT WHEN DRIVING BECAUSE THE HEADREST IS FORWARD BUT 50%. THIS HAPPENED 1 MONTH AGO, 10/01/2020. VEHICLE WAS PARKED, NOT OCCUPIED.

Mileage: 113,000

I WAS VACUUMING CAR AT CAR WASH WITH VEHICLE TURNED OFF AND PARKED, I MOVED SEAT FORWARD AND THE HEADREST ON SEAT POPPED OPENED ON IT'S OWN AND WILL NOT CLOSE

Mileage: 194,757

THE HEAD REST POPPED APART WHILE CAR PARKED, WITH ALL THE INTERIOR MECHANICAL PARTS EXPOSES.

Mileage: 87,000

WHILE I WAS DRIVING TO THE STORE ON 10/07/2020 AROUND THE CORNER OF MY HOUSE THE HEADREST DEPLOYED WHILE I WAS DRIVING. NO ACCIDENT, NO SUDDEN STOPS THE HEADREST JUST DEPLOYED. I DID CHECK TO SEE IF THERE WERE ANY RECALLS ON IT BUT NOT RECALLS. I DID FIND SEVERAL PEOPLE HAD THE SAME PROBLEMS AND HAD TAKEN THERE CAR TO THE DEALERSHIP TO SEE ABOUT REPAIRS. EVERYONE WAS TOLD THAT THERE WAS NO RECALLS AND THEY COULD FIX IT OR REPLACE THE HEADREST, BUT IT WOULD BE AN OUT OF POCKET EXPENSE TO THE CUSTOMER. I FEEL THERE SHOULD HAVE BEEN AN INVESTIGATION DUE TO THE FACT THAT HERE HAVE BEEN MULTIPLE CASE REGARDING THE SAME SITUATION. I WOULD LIKE TO HAVE AN INVESTIGATION STARTED SO THAT IT CAN BE DETERMINED THAT THIS IS A MANUFACTURES DEFECT AND ISSUE A RECALL SO THAT WE CAN GET THIS FIXED WITHOUT COST. THIS IS A DANGER TO SOMEONE DRIVING AND THE FACT THAT IT HAS ALREADY DEPLOYED IF ANY OF THE PEOPLE COMPLAINING ARE IN AN ACCIDENT THEY HAVE NO MEANS OF PROTECTION SINCE THE HEADREST HAS ALREADY DEPLOYED.

Mileage: 117,000

THE PASSENGER HEAD REST DEPLOYED OR OPENED HITTING THE BACK OF MY PASSENGER AS I WAS DRIVING. MY PASSENGER WAS IN PAIN FOR A FEW DAYS. THE SEAT HEAD REST NOW SITS OUT OF PLACE AND IT IS VERY UNCOMFORTABLE AS YOU ARE SITTING FORWARD. I TRIED TO CHECK ON THE AMOUNT TO FIX AND IT IS OVER $1000 TO FIX.

Mileage: 143,000

MY SON BOUGHT A 2013 DODGE AVENGER AND WHILE HE WAS DRIVING THE PASSENGER HEADREST EXPLODED! THIS IS DANGEROUS! I AS A PARENT AM AFRAID IT WILL HAPPEN ON THE DRIVER SIDE WHILE MY SON IS DRIVING AND CAUSE AN ACCIDENT! I TOOK IT TO DODGE AND THEY ARE TRYING TO SAY IT'S NOT A RECALL YET AND IT WOULD BE 800+ TO FIX! THIS IS UNACCEPTABLE AND I FEEL IS A DANGEROUS MALFUNCTIONING PART THAT NEEDS FIXED ON DODGE OR CHRYSLER'S END!!!!

Mileage: 81,000

PASSENGER HEADREST EXPLODED WHILE PARKED IN A PARKING LOT NO DAMAGE FROM OTHER VEHICLES OR DAMAGE FROM OUTSIDE

Mileage: 190,300

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN PARKED, SHE NOTICED THAT THE HEADREST HAD INADVERTENTLY DEPLOYED WITHOUT IMPACT. THE CONTACT ATTEMPTED TO PUT THE HEADREST BACK TOGETHER HOWEVER, SHE NOTICED THAT THE HEADREST WAS FRACTURED AND DETACHED INTERNALLY MAKING IT UNABLE TO BE REATTACHED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 47,083.

Mileage: 47,083

THE PATCHES ON THE REAR DRIVER SIDE AND IN MIDDLE DO NOT CONNECT WITH LATCH FOR CAR SEAT

WHILE CAR WAS PARKED IN PARKING LOT, PASSENGER HEAD REST "POPPED" OPEN. IT IS STILL SPLIT OPEN AND THE DEALER WANTS $922.14 TO REPLACE THIS OBVIOUSLY DEFECTIVE PART #: 1US39DX9AA. THERE WAS NO COLLISION. LUCKILY NO ONE WAS SITTING IN THE SEAT AT THE TIME, BUT IT COULD HAVE CAUSED A SERIOUS INJURY. I'M CONCERNED IT WILL NOW HAPPEN WITH THE DRIVER'S SIDE HEADREST WHILE I'M DRIVING, POTENTIALLY CAUSING A SERIOUS ACCIDENT. *TR

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE PLASTIC PIN ON THE DRIVER'S SIDE FRONT HEAD REST WAS DETACHED. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER DODGE JEEP RAM (5310 ROLESVILLE RD, WENDELL, NC 27591), AND THE CONTACT WAS INFORMED THAT THE PIN FRACTURED. THE CONTACT STATED THAT THE PART WAS ORDERED FOR THE REPLACEMENT DUE TO A DEFECT IN THE MANUFACTURING PROCESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

Mileage: 91,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE PLASTIC PIN ON THE DRIVER'S SIDE FRONT HEAD REST WAS DETACHED. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER DODGE JEEP RAM (5310 ROLESVILLE RD, WENDELL, NC 27591), AND THE CONTACT WAS INFORMED THAT THE PIN FRACTURED. THE CONTACT STATED THAT THE PART WAS ORDERED FOR THE REPLACEMENT DUE TO A DEFECT IN THE MANUFACTURING PROCESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

Mileage: 91,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL SOUND INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER OCCUPANT RESTRAINT CONTROLLER WAS SHIFTED FORWARD AND WAS UNABLE TO RESET THE HEAD REST. THE VEHICLE WAS TAKEN TO RICK HENDRICK DODGE CHRYSLER JEEP RAM (1468 SAVANNAH HIGHWAY, CHARLESTON, SC 29407, (843) 352-6931) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Mileage: 81,000

WHILE DRIVING HEADREST DEPLOYED FOUND OTHER INCIDENTS ON YOUTUBE LIKE THIS. THERE IS A LAWSUIT AGAINST DODGE/CHRYSLER ABOUT THIS ISSUE. THERE NEEDS TOO BE A RECALL ON THIS ISSUE IMMEDIATELY!! I WOULD RATHER HAVE A REGULAR HEADREST THAT DOESN'T DEPLOY.PLEASE ISSUE A RECALL!

Mileage: 189,354

ON 3/9/2020 AT APPROXIMATELY 4:30 PM WHILE DRIVING SOUTH ON INTERSTATE 55 JUST SOUTH OF SOUTHAVEN MISSISSIPPI WHEN THE PASSENGER SIDE HEADREST DEPLOYED SPRINGING THE HEAD REST FORWARD WITH CONSIDERABLE FORCE. MY WIFE WAS SITTING IN THE PASSENGER SEAT AT THE TIME AND WAS STRUCK BY THE HEADREST IN THE HEAD AND COMPLAINED THAT IT HIT HER HEAD SO HARD THAT IT HURT. WE WERE NOT INVOLVED IN AN ACCIDENT AT THE TIME AND WERE TRAVELING AT THE POSTED SPEED LIMIT. I HAD NOT HAD TO BREAK HARD OR ANYTHING. THE HEADREST JUST CAME APART. AFTER SOME RESEARCH I SEE THIS IS SUPPOSE TO BE A SAFETY FEATURE THAT WOULD OCCUR IN AN ACCIDENT. THERE WAS NO ACCIDENT. AFTER ARRIVING HOME I NOTICED A METAL PIN IN THE BOTTOM OF THE SEAT REST AND BROKE PLASTIC IN THE LOCATION WHERE THE PIN SHOULD BE LOCATED. NOW I AM CONCERNED THAT THE DRIVERS SEAT MAY DO THE SAME THING AND CAUSE AN ACCIDENT.I ALSO NOW HAVE THE ISSUE OF A COSTLY REPAIR FOR A DEFECTIVE DESIGN FLAW.

Mileage: 137,000

WHILE DRIVING MY CAR APPROXIMATELY AROUND 15MPH ON A SMOOTH ROAD I HEARD A DISRUPTIVE NOISE AND SAW THAT MY PASSENGER HAD BEEN HIT BY THE ACTIVE HEAD REST WHICH WAS DEPLOYED ALTHOUGH WE WERE NOT IN AN ACCIDENT. UPON FURTHER INVESTIGATION I NOTICED THE CHEAP PLASTIC THAT HOLDS THE PIN IN PLACE INSIDE THE HEAD REST HAD BEEN BROKEN WHICH CAUSED THE ACTIVE HEADREST TO UNEXPECTEDLY DEPLOY.

Mileage: 112,920

JUST LEAVING A PARKING LOT GOING MAYBE 15 MPH AT THE MOST AND THE DRIVER HEAD REST POPPED OUT AND A SPRING WENT FLYING. THE VEHICLE WAS NOT HIT OR DID NOT MAKE ANY IMPACT WITH ANYTHING, NOT EVEN A SPEED BUMP. THE HEAD RESTS ARE EXTREMELY UNCOMFORTABLE NOW AND IT WAS TERRIFYING GETTING HIT IN THE BACK OF THE HEAD WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT. LOCAL DEALERSHIP ADVISED THIS IS NOT UNDER A RECALL SO IT WOULD BE SOMETHING WE WOULD HAVE TO PAY OUT OF POCKET FOR. ESTIMATE WAS CLOSE TO $3,000. THAT IS ABSURD WHEN IT IS A DEFECT AND NOT SOMETHING THAT I CAUSED.

Mileage: 97,000

ON THE EVENING OF 10/05/2019, WHILE TRAVELING STRAIGHT AT A STEADY 25-30 MPH, THE PASSENGER HEADREST FELT LIKE IT EXPLODED. THE PASSENGER'S HEAD WAS SUDDENLY AND VIOLENTLY PUSHED FORWARD. IT APPEARS FROM INTERNET RESEARCH THAT THIS IS A FAILURE OF THE "ACTIVE HEAD RESTRAINT" SYSTEM.

Mileage: 93,200

HEAD REST ON PASSENGER SIDE DEPLOYED FOR NO REASON ON JULY 15TH. MY WIFE WAS DRIVING AND GRAND DAUGHTER WAS IN PASSENGER SEAT. GRAND DAUGHTER REACHED AROUND BETWEEN THE SEATS TO GET SOMETHING AND THE HEAD REST WENT OFF, MY WIFE WAS DRIVING STRAIGHT ON CITY STREET. UNSAFE IF THAT DEPLOYED TO THE PASSENGER OR DRIVER WHILE DRIVING OR SITTING STILL. COULD GIVE YOU A CONCUSSION OR LOSE CONTROL OF THE VEHICLE.

Mileage: 67,506

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING 10 MPH, THE PASSENGER SIDE HEAD RESTRAINT POPPED OPENED AND STRUCK THE OCCUPANT IN THE HEAD WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINAT OR INJURIES. THE CONTACT CALLED LOUISVILLE CHRYSLER DODGE JEEP RAM (5311 DIXIE HWY, LOUISVILLE, KY 40216, (502) 410-2413), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Mileage: 200,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE PASSENGER SIDE HEAD REST IMPLODED RANDOMLY INTO THE PASSENGERS HEAD WITHOUT IMPACT. THE AIR BAG WARNING INDICATOR LIGHT WAS ILLUMINATED. THE PASSENGER SUSTAINED LIGAMENT, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO DICK HANNAH DODGE 3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9518 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 34438330 HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN. *DT*JB *DT *DT *TR *DT THE CONSUMER SUBMITTED PHOTOS OF THE DEFECT. *TR

Mileage: 110,000

THE HEADRESTS IN MY DODGE AVENGER HAVE POPPED FORWARD SEVERAL TIMES. SOMETIMES THEY WOULD POP FORWARD MERELY FROM THE HEAT, AS I LIVE IN A VERY HOT AREA. I HAD THE ORC REPLACED AS PART OF SAFETY RECALL S61, HOWEVER THE VEHICLES SAFETY IS REDUCED BECAUSE THE HEADRESTS WILL NOT STAY LOCKED IN DUE TO BROKEN PLASTIC LOCKS WHICH ARE SUPPOSED TO HOLD IT BACK. APPARENTLY THE HEADRESTS ARE NOT COVERED UNDER THE RECALL AS IT CURRENTLY STANDS. THE CAR IS UNCOMFORTABLE TO DRIVE, AND IN THE CASE OF AN ACCIDENT, THE HEADRESTS WILL NOT BE ABLE TO DEPLOY SINCE THEY ARE NOW PERMANENTLY DEPLOYED. I THOUGHT THE HEADRESTS WERE ALREADY COVERED BY THE PREVIOUS RECALL, WHICH IS WHY I AM FILING NOW.

Mileage: 50,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE DRIVER'S SIDE ACTIVE HEAD REST DETACHED AND WAS DETERIORATED. SHORTLY AFTERWARDS, THE FRONT DRIVER'S SIDE ACTIVE HEAD REST HAD DETERIORATED, DETACHED, AND POPPED OUT WHILE THE DRIVER WAS OPERATING THE VEHICLE. CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910) 920-9613) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS AND AIR BAGS); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT TO DIAGNOSE AND REPAIR THE FAILURE, BUT WAS NOT ABLE TO WITHIN A REASONABLE TIMEFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING AT ANY SPEED, THE FRONT DRIVER'S SIDE HEADREST BEEPED AND THE HEADREST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE HEADREST SENSOR WAS FAULTY AND THE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

MY DAUGHTER AND HER FRIEND WAS DRIVING ON REGULAR CITY ROADWAY, GOING ABOUT 35-40 MPH, WHEN THE PASSENGER HEADREST DEPLOYED. THEY WERE NOT IN AN ACCIDENT OR HIT ANYTHING ON THE ROAD, THE HEADREST DEPLOYED UNEXPECTEDLY.

Mileage: 109,500

FRONT PASSENGER SEAT HEADREST DEPLOYED WHILE IN MOTION ON A CITY STREET, AT APPROXIMATELY 30MPH. VEHICLE HAD NOT BEEN IN A COLLISION AT THE TIME, NOR AT ANYTIME PRIOR. HEADREST STRUCK PASSENGER WITH SUCH FORCE AS TO CAUSE WHIPLASH.

Mileage: 110,000

STARTED THE CAR ONE DAY AND SUDDENLY THE CHECK AIRBAG LIGHT WAS ON. TOOK IT TO A DODGE DEALERSHIP AND WAS TOLD THAT THE ACTIVE RESTRAINT HEADREST SYSTEM WAS BROKEN. NO DAMAGE HAS BEEN DONE TO THE SEAT/HEADREST NOR THE AIRBAG SYSTEM. THE CAR HAS NOT BEEN USED UNUSUALLY AND IT HASN'T BEEN IN AN ACCIDENT.

Mileage: 44,000

HEAD REST POPPED OUT OF PLACE WONT GO BACK IN

THE DRIVERS SIDE HEADREST SPLIT INTO 2 PIECES FOR NO REASON. MANUFACTURES SPECS STATES THAT IN A REAR COLLISION THE HEADREST DEPLOYS TO ENSURE THE DRIVER DOESN'T GET WHIP LASH. THIS VEHICLE HAS NO ACCIDENTS AT ALL AND WAS NOT BEING DRIVEN AT THE TIME THE HEADREST SEPARATED. I DID RESEARCH AND THIS IS A COMMON PROBLEM WITH THE HEADREST IN THIS DODGE VEHICLE. I WENT TO THE DEALERSHIP AND IT MAY SEEM ITS NOT COVERED EVEN WITH THE 7 YR/100,000 MILE WARRANTY.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE DRIVER'S SIDE ANTI-WHIPLASH AIR BAG DEVICE (LOCATED IN THE HEAD REST) SUDDENLY DEPLOYED WITHOUT A CRASH OR IMPACT. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TRI-CITY DODGE, 833 S. VAN BUREN RD, EDEN, NC) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,600. *DT *DT UPDATED 12/20/18*JB *JB

Mileage: 49,600

THE PASSENGER HEADREST ACTIVATED WHILE SITTING IN A PARKING LOT OVERNIGHT. THERE WAS NO COLLISION BUT IT DEPLOYED AS IF THERE HAD BEEN A REAR COLLISION. A SMALL PLASTIC PIECE APPEARS TO HAVE CRACKED OVER TIME AND ALLOWED THE HEADREST TO DEPLOY. THIS COULD EASILY CAUSE AN ACCIDENT IF IT HAPPENED ON THE DRIVER'S SEAT WHILE IT WAS BEING DRIVEN OR INJURY TO SOMEONE SITTING IN THE SEAT AT THE TIME.

Mileage: 77,000

FRONT PASSENGER HEADREST EXPLODED WHILE DRIVING, JUST LUCKY NO ONE WAS SITTING IN THE SEAT. MY CAR HAS BEEN AT THE DEALERSHIP FOR OVER 3 WEEKS STATING THAT THE HEADREST IS ON BACK ORDER AND SINCE IT'S NOT UNDER WARRANTY THEN I HAVE TO PAY FOR IT OUT OF MY POCKET I HAVE CALLED DODGE AND PUT IN AN INVESTIGATION 2 WEEKS AGO AND HAVE NOT HEARD BACK FROM THEM JUST WANT TO KNOW HOW THIS IS NOT A MANUFACTURE DEFECT AND IF 1 MALFUNCTIONS THEN WHAT ARE THE CHANCES THE DRIVER SIDE WON'T DO THE SAME?

Mileage: 74,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (SEAT BELTS, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE CONTACT WAS UNABLE TO GET THE RECALL REPAIRS COMPLETED DUE TO LACK OF COMMUNICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING UNKNOWN SPEEDS, THE PASSENGER SIDE HEADREST EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

WHILE MAKING A STOP THE PASSENGER SEAT HEADREST DEPLOYED WITH A PASSENGER IN THE SEAT BUT NO ACCIDENT IMPACT. THE HEADREST WILL NOT RESET. I HAD THE CAR REPAIRS DUE TO THE SAFETY RECALL COMPLETED BUT THE DEALER SAYS THEY WILL NOT COVER THE DEFECTIVE HEADREST. THIS HAS REDUCED THE SAFETY OF THIS VEHICLE.

Mileage: 87,000

THE PASSENGER SIDE SAFETY HEADREST DEPLOYED WHILE DRIVING FULL SPEED DOWN THE INTERSTATE. APPROX. 75 MPH. THE SOUND WAS SO SUDDEN IT STARTLED ME AND ALMOST CAUSED ME TO WRECK. NOW THE HEADREST WILL NOT "POP" BACK INTO POSITION AS DOCUMENTED BY DODGE LEAVING THE HEADREST FULLY DEPLOYED AND COMPLETELY USELESS. *TT *TR

Mileage: 22,000

AIRBAG IN SEAT HEADREST DEPLOYED WHILE VEHICLE WAS PARKED FOR NO REASON.

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAM LEMAN CHRYSLER JEEP DODGE RAM BLOOMINGTON (1602 COMMERCE PKWY, BLOOMINGTON IL) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY FIANCE'S GRANDSON BUMPED THE BACK OF THE DRIVER'S SEAT AND THE HEAD REST BLEW OPEN. LUCKILY I, WAS SEATED IN THE DRIVER'S SEAT BUT WAS LEANING FORWARD AT THE TIME. WE WERE SITTING STILL AND GETTING THE GRANDCHILDREN IN POSITION AND SEATBELTED IN.

Mileage: 68,950

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 3V282000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING DOWN THE ROAD AND A CAR WAS IN MY LANE TO MAKE A TURN. I HAD TO SLAM ON THE BRAKES TO KEEP FROM HAVING A HEAD ON COLLISION. WE DIDN'T HIT BUT IT MADE THE HEAD REST POP OUT. IS THERE ANY DEFECTS ON THIS SUBJECT...

Mileage: 10,040

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING 25 MPH OVER A RESIDENTIAL SPEED BUMP, THE PASSENGER SIDE HEAD REST DETACHED FROM THE SEAT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING 55 MPH, THE INSTRUMENT PANEL LIGHT STARTED TO FLICKER AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE HEAD REST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. UPDATED 06/14/16*LJ

Mileage: 64,000

2013 DODGE AVENGER. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST ISSUES. *SMD THE CONSUMER STATED IN THE MIDST OF DRIVING, THE DRIVER'S HEAD REST OPENED UP AND HIT HIM IN THE BACK OF THE HEAD CAUSING HIS HEAD TO GO FORWARD. *JB