1999 DODGE CARAVAN Electrical System Problems

WHILE DRIVING VAN SPEED WOULD NOT ACCELERATE OVER 35MPH, I PULLED OVER TO FIND WIRES BURNING IT WAS THE FUEL INJECTOR HARNESS AND THE SURROUNDING AREAS OF THAT LOCATION. *TR

WHILE DRIVING THE VEHICLE, THE INSTRUMENT PANEL SHUTS OFF WITHOUT WARNING AND FOR NO KNOWN REASON. DODGE TOLD US THAT IT WAS A SHORT IN THE WIRING IN THE DASH THAT CAUSED THE COMPUTER TO SHUT DOWN. THE TECHNICIANS INSISTED THAT THE PROBLEM WOULD BE IMPOSSIBLE TO FIND, ESPECIALLY SINCE IT COULD NOT BE REPLICATED ON DEMAND. THIS HAS CONTINUED TO HAPPEN PERIODICALLY, MOST RECENTLY IN JANUARY 2014, WHEN THE COMPUTER WENT OUT, SHUTTING DOWN THE INSTRUMENT PANEL AND THE WHEELS ON THE PASSENGER SIDE OF THE VEHICLE. THE DRIVER'S SIDE CONTINUED FORWARD, WHICH PUSHED THE VEHICLE INTO A CURB, FLATTENING TWO TIRES AND DAMAGING THOSE RESPECTIVE RIMS. ALTHOUGH NO ONE WAS INJURED, HAD THERE BEEN A VEHICLE NEXT TO THE VAN, AS OPPOSED TO A HIGH CURB, THE DEFECT IN THE VEHICLES WIRING AND COMPUTER WOULD HAVE CAUSED A COLLISION. THERE IS NEVER ANY WARNING PRIOR TO THE ELECTRICAL AND INSTRUMENT PANEL GOING OUT. THERE IS NO KNOWN TRIGGER THAT CAUSES THIS PROBLEM. IT IS NOT TRIGGERED BY GOING OVER A BUMP, DRIVING AT ANY PARTICULAR SPEED, STOPPING OR ACCELERATING. I WANTED TO REPORT THIS, BECAUSE A WITNESS (WHO HAPPENED TO BE A POLICE OFFICER) TO THE MOST RECENT INCIDENT ADVISED US THAT THIS IS A KNOWN AND COMMON ISSUE IN DODGE CARAVANS BUILT IN THE LATE 1990S/EARLY 2000S. *TR

Mileage: 10,000

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE WIRING HARNESS WAS RUSTED AND WOULD NEED REPLACING. IN ADDITION, THE FRONT STRUT TOWER ASSEMBLY WAS ALSO FOUND TO BE COMPLETELY RUSTED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE ALIGNED AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

Mileage: 115,000

MY PARENTS VAN. A COUPLE OF DAYS BEFORE THIS HAPPENED I TRIED TO START IT AND ALL IT DID WAS CLICK. I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. I TURNED IT BACK OFF AND TRIED TO START IT AGAIN,SAME THING HAPPENED. ALL IT DID WAS CLICK. I THEN TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. WE DROVE TO TOWN WITH NO FURTHER ISSUES THAT DAY. THE NEXT DAY IT STARTED RIGHT UP. WE DROVE ABOUT EIGHTY MILES TO MY SISTERS HOUSE. WHEN WE CAME OUT TO LEAVE IN THE EVENING. I STARTED THE VAN AND IT STARTED RIGHT UP,BUT IT WAS MAKING A RATTLING NOISE THAT I COULD JUST BARELY HEAR OVER THE ENGINE NOISE. I TURNED THE VAN OFF,BUT SOMETHING WAS STILL RUNNING. THE STARTER WAS STILL ENGAGED WITH THE ENGINE AND RUNNING. I TURNED THE KEY BACK ON AND THE ENGINE STARTED AGAIN. I TURNED THE ENGINE OFF AGAIN AND THE SAME THING HAPPENED. THE STARTER STAYED RUNNING. I ATTEMPTED TO DRIVE TWO HUNDRED YARDS TO MY SISTERS GARAGE TO GET PLIERS. I REALIZED I PROBABLY DID NOT HAVE ENOUGH TIME TO GET TO HER GARAGE BEFORE THE STARTER BURNT UP. I RAN IN THE HOUSE LEAVING THE VAN RUNNING. BY THE TIME I GOT BACK TO THE VAN AND GOT THE HOOD OPEN THE STARTER WAS STARTING TO SMOKE AND MAKE A REAL BAD WINNING NOISE. MY WIFE GOT A FIRE EXTINGUISHER. I PULLED THE NEGATIVE BATTERY CABLE. BY THE TIME THAT I GOT THE CABLE OFF THE STARTER WAS ALREADY BURNT UP AND STARTING TO CATCH FIRE. THEIR WAS SO MUCH SMOKE. I HAVE KNOW DOUBT THAT IF I HAD NOT GOTTEN THE BATTERY CABLE DISCONNECTED WHEN I DID THAT THE VAN WOULD HAVE GONE UP IN FLAMES. THE OTHER BAD THING WAS THAT IT WAS SITTING NEXT TO MY SISTERS HOUSE AND THAT WOULD HAVE GONE UP IN FLAMES WITH IT. I AM JUST GLAD THAT IT DID NOT HAPPEN WHEN MY SEVENTY FIVE YEAR OLD PARENTS WERE DRIVING IT,BECAUSE I BELIEVE THAT THE VAN WOULD HAVE DEFIANTLY CAUGHT FIRE AND THEY WOULD NOT HAVE KNOWN WHAT TO DO FAST ENOUGH. THIS YEAR MAKE AND MODEL NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. THANKS. *TR

Mileage: 145,000

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CLOCK SPRING ON THE AIR BAGS BROKE ON THE VEHICLE IN MAY OF 2010 AND IT WAS REPLACED UNDER CAMPAIGN NUMBER 04V480000;AIR BAGS. THE CONTACT STATED THAT ALL GAUGES GO OUT ON THE DASHBOARD WHEN THE FAILURE OCCURRED. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE HE DOES NOT HOW FAST THE VEHICLE IS TRAVELING AND HE DOES NOT KNOW HOW MUCH GAS IS IN THE VEHICLE. THE CONTACT STATED THAT THE PART IS SUPPOSED TO BE UNDER A LIFETIME WARRANTY, BUT THE PART HAD BROKEN ON THE VEHICLE TWICE IN THREE MONTHS. THE FAILURE MILEAGE WAS 100000 AND THE CURRENT MILEAGE WAS 103000.

Mileage: 100,000

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN SE. THE CONTACT STATED WHEN THE VEHICLE IS STARTED, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND REMAIN ILLUMINATED. IN ADDITION, THE VEHICLE HORN WAS INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 04V480000: AIR BAGS) WHICH SHE BELIEVED WAS DIRECTLY RELATED TO THE FAILURE. THE RECALL LETTER ADVISED A NEW CLOCK SPRING WOULD BE INSTALLED IN THE STEERING COLUMN. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THE VEHICLE HAD PREVIOUSLY BEEN INVOLVED IN A CRASH BUT THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 147,750.

Mileage: 100,000

TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS THE ELECTRICAL INSTRUMENT PANEL GAUGES FAILED TO OPERATE. AN AUTHORIZED DEALER STATED THAT CARD IN THE INSTRUMENT PANEL WAS DAMAGED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 200,000.

Mileage: 200,000

THE IGNITION KEY WILL NOT TURN. UNABLE TO START THE CAR. NOT AN ELECTRICAL ISSUE. THE KEY PHYSICALLY DOES NOT TURN. HAPPENED COMPLETELY RANDOMLY. OTHER PEOPLE HAVE SUGGESTED TAPPING THE END OF THE KEY WITH A RUBBER MALLET, BUT I DO NOT TRUST THIS FIX. I NOW HAVE A FAMILY VEHICLE THAT I DO NOT FEEL COMFORTABLE BRINGING MY FAMILY ANYWHERE FAR AWAY IN. TRANSPORTING MY FAMILY WAS THE ONLY REASON I BOUGHT A MINIVAN. *TR

TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS BEING WARMED UP, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. SINCE THEN, THE HEATER AND POWER WINDOWS HAVE STOPPED FUNCTIONING. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 10/06/09. *LJ UPDATED 10/08/09

Mileage: 150,000

OUR BELTS SIPS OFF DURING WET WEATHER"FIVE TIMES WE REPLACED THE "S" BELT AND THE TENSIONERS,WATERPUMP,OVERHEATING OUR 2ND YR OF OWERSHIP.NOW THE 3RD YR OF TRANSMISSIONS LEAKING,THE ABS LIGHT CAME ON WHILE DRIVING AT 35MPH W/CHILDREN IN CAR ,STARTING TO BRAKE CAUSING TO SLOW WAY DOWN IN TRAFFIC AND MADE A CHIME SOUND,THE HORN WENT OFF AND IT GOT HOT FAST CAUSING THE CAR TO SHUT DOWN. THANK GOD THERE WAS ROOM TO GET OVER. ALL THE LIGHTS WERE FLICKERING ALL OVER THE DASHBOARD. THE CAR JUST LEAKS EVERYWHERE,WATER,OIL,TRANS. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS. I CANT EVEN GET MINE SMOG BECAUSE I HAVE TO KEEP UNPLUGGING MY BATTERY BECAUSE NOW WE HAVE A SHORT IN THE ELECTRICAL SYSTEM SOMEWHERE. I BROUGHT A LEMON.....OH YEAH! I CALLED THE DEALER, THEY CANT REPLACE THE CRUISE CONTROL UNLESS THE ABS LIGHT STAYS ON. I HOPE I DON'T DIE CAUSE THE AIRBAGS WONT WORK BECAUSE I HAVE A ELECTRICAL SHORTAGE. 2 BATTERIES WERE REPLACED,ALTERNATOR TOO. THE CLOCKSPRING WONT WORK FOR MY CAR ONLY THE CRUISE CONTROL SO SAID THE DEALER. I WOULD FEEL BAD SELLING THIS CAR TO A FAMILY ,CAUSE WHAT IF THEY WERE KILLED. I COULDN'T DEAL WITH THAT. THE DAY THAT HAPPENED WAS ON MY DAUGHTER 16TH BIRTHDAY. I HAD TO STOP EVERYWHERE ALL DAY TO PUT WATER IN THE RADIATOR JUST TO KEEP IT COOL ENOUGH NOT TO RUIN HER DAY. I HATE HOT DAYS,I FEAR THE RAINY DAYS, I CANT SEE AT NIGHT CAUSE MY HEADLIGHTS ON THE LEFT SIDE BURNED OUT AND THE COVERS HAS A GLASS OVER THEM. *TR

Mileage: 220,000

TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. ON APRIL 24, 2008, WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE LIGHT ON THE INSTRUMENT CONTROL PANEL ILLUMINATED, AND THE TEMPERATURE OF THE VEHICLE INCREASED. THE CONTACT PULLED OVER TO ALLOW THE VEHICLE TO COOL. HE RESTARTED THE VEHICLE AND DROVE HOME. THE DEALER INSTRUCTED HIM TO BRING THE VEHICLE IN TO BE DIAGNOSED; HOWEVER, THE VEHICLE WAS NOT IN DRIVING CONDITION AND NO LONGER COVERED UNDER WARRANTY. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE WAS 91,929. UPDATED 07/07/08.*LJ THE FAN RELAY SWITCH WAS REPLACED TWICE. THE DEALER REPLACED THE WIRING HARNESS. THE HEADLIGHT HAD CONDENSATION ON THEINSIDE. UPDATED

Mileage: 91,000

TWICE THIS YEAR MY IGNITION BROKE AND I HAD TO HIRE A LOCKSMITH TO REPAIR IT. THE LAST TIME THE LOCKSMITH TOLD ME THERE IS A MANUFACTURE DEFECT WITH THE IGNITION. *TR

TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 5 MPH, THE BRAKE LIGHTS FAILED TO ILLUMINATE AND THE HORN NO LONGER WORKED. ALSO, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS APPROXIMATELY 73,500.

Mileage: 73,500

TL*- THE CONTACT STATED THAT THE 1999 DODGE CARAVAN WAS RECALLED UNDER CAMPAIGN 04V480000 FOR A DEFECT IN THE AIRBAGS. THE RECALL WAS REPAIRED 01/31/07. WHEN THE AIRBAG LIGHT WENT OUT LAST YEAR THE HORN DIDN'T FUNCTION. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HIM THAT THE HORN ASSEMBLY WASN'T WORKING. HE WAS SURE THAT THE RECALL FOR THE AIRBAG AFFECTED THE HORN. *AK

DT*: THE CONTACT STATED WHILE DRIVING 55MPH THE CHECK BATTERY LIGHT ILLUMINATED. THE LIGHT ILLUMINATED FOR TEN MINUTES, AND THEN THE ENGINE STALLED. THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD WITHOUT INCIDENT. A NEW BATTERY WAS INSTALLED; IT STAYED CHARGED FOR TWO DAYS THEN FAILED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP, BUT THE CONTACT STATED THE ALTERNATOR CAUSED THE BATTERIES TO FAIL.

Mileage: 163,000

1999 DODGE CARAVAN HORN, AIRBAG INOPERATIVE... CLOCKSPRING BROKEN. VEHICLE FAILED INSPECTION. SAFETY ITEM CHRYSLER SHOULD FIX NO-CHARGE

WHILE DRIVING 30-35 MPH, SMOKE STARTED COMING FROM UNDER THE HOOD. THE CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE STREET. THE LOCAL POLICE OFFICER INSTRUCTED THE CONSUMER TO TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC AND THE INSURANCE INSPECTOR CONFIRMED THAT THE PROBLEM WAS AN ELECTRICAL WIRING HARNESS. *JB *BF *NM

Mileage: 830,000

AIRBAG LIGHT STAYS ON, HORN INTERMINTENT, WIPERS INTERMINTENT. *AK

Mileage: 69,000

WHILE DRIVING AT 35 MPH AIR BAG WARNING LIGHT CAME ON ,AND THE HORN FAILED TO WORK. ALSO, CRUISE CONTROL DID NOT WORK. A RECALL WAS ISSUED ON CLOCK SPRING AFFECTING EARLIER MODELS.*AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 04V480000. FOR THE AIR BAG. THE CONSUMER STATED THAT SHE WAS IN A CAR ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUBMITTED PAPERWORK ON A REIMBURSEMENT FOR THE CLOCK SPRING REPAIR. *TC

Mileage: 59,000

WE RECEIVED A RECALL NOTICE (D17) ON A 1999 DODGE CARAVAN, FOR THE CLOCK SPRING. THE AIRBAG LIGHT WAS NOT ON. WE TOOK IT TO THE DEALERSHIP, MARTIN DODGE IN BOWLING GREEN, KY, TO BE REPLACED. THEY REPLACED IT, AND THE AIRBAG LIGHT CAME ON SO THEY REPLACED IT WITH ANOTHER. EVERYTHING WAS REPLACED EXCEPT FOR THE LAST BOLT. WHEN THEY REPLACED THE LAST BOLT THE AIR BAG LIGHT CAME ON. SO THEY TOLD US IT WAS OK TO LEAVE THE BOLT OUT OR WE WOULD HAVE TO PAY $500.00 TO FIX IT. THE REPAIR THEY DID, EVIDENTLY, CAUSED A SHORT IN THE AIR BAG MODULE, AND THEY SAID IT WOULD BE OKAY TO LEAVE THE BOLT OUT OR WE WOULD HAVE TO PAY FOR THE REPAIR. WE REFUSED TO PAY CONSIDERING THE VAN WAS OKAY WHEN WE BROUGHT IT IN THERE. I CALLED THE SERVICE MANAGER, AND HE SAID WE WOULD HAVE TO PAY FOR THE REPAIR. THEN, I CALLED THE CRYSLER MANUFACTURER. NEXT THE SERVICE MANAGER CALLED ME BACK, AFTER THE SERVIC E MANAGER WAS CONTACTED BY HIS ZONE REPRESENTATIVE AND TOLD ME THEY WOULD PAY FOR HALF OF THE REPAIR. SINCE MY LAST TIME SPEAKING WITH HIM WE TRIED TO BLOW THE HORN ONLY TO FIND OUT NOW THE HORN DOESN'T WORK EITHER. WHEN YOU TRY TO BLOW THE HORN THE AIRBAG LIGHT COMES ON FOR ABOUT 10 SECONDS AND THEN GOES OFF. WHY ON EARTH SHOULD WE HAVE TO PAY FOR THIS DAMAGE, EVIDENTLY THEY HAVE CAUSED. I TRIED TO CALL THE CHRYSLER MANUFACTURER BACK AND CUSTOMER SERVICE WOULD NOT TRANSFER ME TO THE PEOPLE IN DETROIT I WAS TRANSFERRED TO ORIGINALLY. SHE SAID THE REPRESENTATIVE HAD MADE HIS DECISION. THE RECALL WAS NOT COMPLETED, IN MY OPINION, WHEN THE LAST BOLT WAS NOT INSTALLED. ISN'T THIS GOVERNED BY THE FEDERAL GOVERNMENT??? WE NEVER HAD TROUBLE WITH THIS BEFORE.*AK

Mileage: 55,141

THE VEHICLE'S AIR BAG LIGHT ILLUMINATED AND THE HORN WOULD NOT WORK. *NM RECALL CAMPAIGN: NHTSA CAMPAIGN ID NUMBER : 04V480000 THE CONSUMER TOOK HIS VEHICLE IN FOR SERVICE AND ONLY HALF OF THE SERVICE WAS RENDERED. A CLOCK SPRING WAS INSTALLED TO FIX THE AIR BAG FAILURE. THE HORN FAILURE WAS NEVER FIXED. THE CONSUMER ATTEMPTED TO DRIVE THE VEHICLE AND THE HORN STARTED BLOWING AND WOULD NOT STOP. THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN FOR SERVICE AND A CHARGE OF 670.00 WOULD GET THE HORN FIXED. THE CONSUMER STATED THAT HE THOUGHT THAT THE HORN WOULD BE FIXED AT THEIR EXPENSE BECAUSE IT WAS NOT FIXED INITIALLY. *TC *JB

Mileage: 88,957

NO PARTS, RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. REGAL DODGE 561-683-1511. THE DEALERSHIP IS AWARE OF THE PROBLEM. *AK

Mileage: 63,000

DEALERSHIP WILL NOT REPAIR RECALL 04V480000 AIR BAG CLOCK SPRING UNLESS THE VEHICLE WAS CURRENTLY EXPERIENCING THE PROBLEM. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK

Mileage: 100,000

THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE WHEN THE AIR BAG WARNING LIGHT CAME ON. UPON HAVING THE AIR BAG CLOCK SPRING RECALL 04V480000 REPAIRS PERFORMED DEALERSHIP INDICATED THAT THE HORN FAILURE WAS NOT RELATED TO THE DEFECTIVE RECALL PART, AND CHARGED THE CONSUMER $100.00 TO HAVE THE PART REPLACED. *AK

RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. AFTER REPAIRS WERE DONE HORN CONTINUED TO BE INOPERATIVE. DEALER INFORMED THE CONSUMER THAT IT HAS NOTHING TO DO WITH THE CLOCK SPRING.*AK

CONSUMER PRESSED ON HORN AND IT DID NOT WORK. ALSO, AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WILL TAKE THE VEHICLE TO DEALER FOR INSPECTION. *AK

I AM CURRENTLY HAVING THE SAME PROBLEM REPORTED UNDER NHTSA ACTION NUMBER RQ04001. I HAVE A NONFUNCTIONAL HORN, CRUISE CONTROL AND A AIR BAG LIGHT.*AK

Mileage: 116,550

WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. FOLLOWING THAT THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE. CONSUMER CONTACTED THE DEALER, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED REPLACEMENT. CONSUMER CALLED IN TO MAKE AN APPOINTMENT. *AK

Mileage: 85,000

AIRBAG LIGHT IS ON, CRUISE CONTROL AND HORN STOPPED WORKING. *AK

Mileage: 73,000

THE CLOCK SPRING MALFUNCTIONED. AS A RESULT, AIR BAG SENSOR LIGHT STAYED ON, AND THE HORN FAILED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. *AK

Mileage: 75,000

AIRBAG SENSOR LIGHT CONTINUED TO STAY ON. AS A RESULT, HORN AND CRUISE CONTROL FAILED. A RECALL FOR THE CLOCK SPRING WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO MODEL YEAR. *AK

Mileage: 111,000

AIR BAG LIGHT ON AND HORN, CRUISE CONTROL NOT WORKING. DEALER SAID ITS MY PROBLEM & WILL COST $300+. I KNOW THERE HAVE BEEN NUMEROUS COMPLAINTS OF SAME PROB. & OTHER YEAR MODELS RECALLED FOR SAME PROBLEM. THE DEALER TOLD ME THE AIR BAG WILL NOT DEPLOY IN A CRASH. *AK

HORN HAS STOPPED WORKING. AIR BAG LIGHT CAME ON. WE HAVE BEEN TOLD TO GET THIS FIXED IMMEDIATELY DUE TO SAFETY REASONS. ALREADY WE HAVE PAID $35.99 FOR THEM TO TELL US IT IS THE CLOCKSPRING ASSEMBLY. IT WILL BE AT LEAST ANOTHER $165 (NOT INCLUDING THE POSTAGE CHARGE FOR THEM TO ORDER PARTS) TO FIX IT. WHY IS THIS NOT A SAFETY RECALL?*AK

AIR BAG LIGHT ILLUMINATED AND THE HORN STOPPED FUNCTIONING. VEHICLE WAS TAKEN TO THE DEALER, WHERE THE MECHANIC DETERMINED THAT AIR BAG CLOCK SPRING CAUSED THE FRONT AIR BAGS TO DEACTIVATE, AND THE HORN TO MALFUNCTION. *AK

Mileage: 58,000

I OWN A 1999 DODGE CARAVAN. THE AIR BAG LIGHT IS ON. THE CRUISE CONTROL AND HORN DOES NOT WORK. I'VE CHECK ALL FUSES AND LINKS. I WEB SEARCH REVEALED THIS IS A NOTED PROBLEM DUE TO A "CLOCKSPRING FAILURE" *AK

Mileage: 121,000

AIR BAG WARNING LIGHTS CAME ON, AND WITHIN SECONDS, CRUISE CONTROL AND HORN BECAME INOPERATIVE. RECALL 02V293000 WAS ISSUED ON THIS PROBLEM, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

THE KEY STICKS IN THE IGNITION AND FAILS TO TURN. THE CONSUMER HAS TO POUND AND PLAY WITH THE KEY IN THE IGNITION TO RELEASE IT. THE DEALERSHIP INDICATED THAT IS DUE TO A BAD IGNITION CYLINDER AND IT NEEDED TO BE REPLACED. THEY ALSO INDICATED THAT THIS IS A COMMON FAILURE WITH THIS PART. PLEASE PROVIDE MORE INFORMATION. *PH

Mileage: 80,000

AIR BAG LIGHT CAME ON AND STAYED ON WHILE VEHICLE WAS BEING DRIVEN. HOWEVER, SPEED CONTROL/HORN ASSEMBLY, AND HEAT SYSTEM FAILED TO OPERATE. VEHICLE WAS SERVICED, AND CLOCKSPRING WAS REPLACED. *AK

WHILE DRIVING ON THE INTERSTATE UNDER NORMAL CONDITIONS, THE ALTERNATOR BRACKET BROKE AND THE ADJUSTMENT BOLT, BROKE. THIS IS THE 2ND TIME, WAS REPLACED WITH OEM PARTS JUST OVER A YEAR AGO. WAS REPLACED AT THE DEALER, WHILE UNDER EXTENDED WARRANTY COVERAGE. *LA

Mileage: 76,245

WHILE DRIVING ON THE ROAD UNDER NORMAL CONDITIONS, THE ALTERNATOR BRACKET BROKE ALONG WITH THE ADJUSTMENT BOLT, CAUSING THE BELT TO COME OFF. THE MECHANIC EXPLAINED THAT HE TYPE OF MATERIAL THAT THE BRACKET WAS MADE OF WAS A WEAK MATERIAL, VERY BRITTLE. *LA

Mileage: 53,504

VEHICLE EXPERIENCED AN ELECTRICAL DEFECT. WHILE RAINING INTERIOR LIGHTS FAILED. ALSO, THERE WAS A BRAKE PROBLEM. WHILE TRAVELING 30-35 MPH BRAKES WERE APPLIED, PEDAL WENT STRAIGHT TO THE FLOOR, AND VEHICLE HIT ANOTHER VEHICLE IN FRONT. INSURANCE CO. HAD VEHICLE TOWED SO THAT THEY COULD INSPECT THE DEFECT.*AK

AIR BAG LIGHT WOULD COME ON WHEN STARTING UP THE VEHICLE. ALSO, HORN WAS INOPERATIVE. CONSUMER SAID VEHICLE WAS HAVING THE SAME PROBLEM AS MENTIONED IN RECALL 02V293000 CONCERNING CLOCKSPRING FAILURE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

Mileage: 83,642

THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE CLOCK SPRING AS STATED IN RECALL NUMBER 02V 293 000 BUT THE MODEL YEAR AND VEHICLE IDENTIFICATION NUMBER WERE NOT INCLUDED. *NLM AN ELECTRICAL SHORT STARTED AND WAS REPLACED PER MECHANIC. THE HORN STOPPED WORKING DUE TO THE AIR BAG. THE CONSUMER WAS INFORMED THE SAME PART MALFUNCTIONED IN THE 1996, 97, AND 98 DODGE CARAVAN'S. *SCC

Mileage: 55,000

ILLUMINATION OF AIR BAG WARNING LIGHT (AT FIRST, INTERMITTENTLY, THEN CONTINUOUS) FOLLOWED BY LOSE OF CRUISE CONTROL AND HORN FUNCTIONS.VEHICLE TYPE: 1999 DODGE GRAND CARAVAN SE. APPROX. MILEAGE: 91400. *AK

Mileage: 91,400

1999 DODGE GRAND CARAVAN VIN: [XXX] THIS VAN IS A LEMON FROM DAY 1. I HAVE CONTACTED CHRYSLER, OWNER OF LANDMARK DODGE IN GA, MEDIATION, ARBITRATION, CONSUMER ACTION LINE, AND ANY OTHER PERSON THAT WOULD LISTEN. THIS VAN HAS QUIT ON ME AT LEAST EIGHT TIMES. SOMETIMES ON RURAL ROADS. SEVERAL TIMES ON A MAJOR HIGHWAY. THE LAST MAJOR INCIDENT OCCURRED ON FATHER'S DAY WITH SIX FAMILY MEMBERS INSIDE THE VEHICLE. THERE WAS NO WARNING BEFORE IT QUIT. IT WOULD NOT STARTAFTERWARDS. WE WERE ON A BUSY HWY 19/41 IN JONESBORO. SEVERAL OTHER TIMES, I LOST MY SPEEDOMETER, AND COULD NOT ACCELERATE. I HAVE HAD CHECK ENGINE LIGHTS, LEAKY DOORS, INOPERABLE WINDOW MOTORS, HALTED INTERMITTENT WINDSHIELD WIPERS, SLUGGISH LOCKS, ETC. I WANTED TO KEEP MY VEHICLE. HOWEVER, IT IS VERY UNSAFE. I CANNOT AFFORD TO TRADE IT IN. THAT WAS NOT MY INTENTION WHEN I PURCHASED IT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 90,193

WIRING HARNESS IS BAD ON VEHICLE.VEHICLE CAUGHT ON FIRE. *AK

AIR BAG LIGHT ILLUMINATED/ PROBLEMS WITH CLOCKSPRING. CONSUMER HAD NO HORN AND NEED HER BRAKES REPAIRED AS WELL. *MR PH

HORN DOES NOT WORK, HAS BEEN REPAIRED TWICE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

Mileage: 64,000

CONSUMER STATES THE VEHICLES HORN WILL NOT BLOW AND THE AIRBAG LIGHT STAYS ON. THE CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Mileage: 65,000

WHILE DRIVING AT HIGHWAY SPEEDS, THE HORN HAD COMPLETELY GONE OUT. PH SCC

A COUPLE DAYS BEFORE THE HORN COMPLETELY QUIT WORKING. THE AIR BAG LIGHT WOULD COME ON THEN I HONKED THE HORN AND IT HONKED DIFFERENT THAN NORMAL, NOT A FULL HONK. THE NEXT DAY THE AIR BAG LIGHT STAYED ON AND WHEN I WENT TO HONK THE HORN IT DIDN'T WORK ANYMORE,THE AIR BAG LIGHT STAYS ON ALL THE TIME NOW. DT

WHILE DRIVING ALTERNATOR BRACKET CRACKED, CAUSING LOSS OF STEERING AND BRAKE POWER. THIS WAS AS A RESULT OF A DESIGN FLAW. BRACKET IS VERY BRITTLE, A BOLT ALSO HAD FALLEN OUT, AS REPORTED BY DEALER.*AK *YH

SEAL AROUND WINDSHIELD IS LEAKING, CAUSING ELECTRICAL SHORTS IN VEHICLE. DEALER CANNOT REMEDY THE PROBLEM.*AK THE WATER DROPS ONTO THE COMPUTER CONTROL AND CAUSES ALL INSTRUMENTS TO WORK IRRADICALLY ON THE DASH BOARD. CONSUMER FEELS THE MAIN CONTROLS SHOULD BE SHIELDED FROM WINDSHIELD LEAKS. ALSO, THE HEADLIGHTS AND TAIL LIGHTS WENT OUT. *JG

IN OUR 1999 CARAVAN, SEVERAL MONTHS AGO, THE CRUISE CONTROL AND HORN BEGAN TO INTERMITTENTLY NOT WORK. THEN THE AIRBAG LIGHT INTERMITTENTLY WOULD COME ON WHILE DRIVING AND WHILE PARKED. AT THIS TIME NEITHER THE HORN, THE CRUISE CONTROL AND SOMETIMES THE WINDSHIELD WIPERS WILL NOT WORK AT ALL. THE AIRBAG LIGHT WILL STILL COME ON AND OFF INTERMITTENTLY. WE CALLED THE DEALER'S REPAIR SERVICE AND THEY TOLD US THAT THEY THOUGHT IT SOUNDED LIKE THE CLOCK SPRING MECHANISM. UPON TAKING THE VEHICLE IN FOR PHYSICAL INSPECTION/ DIAGNOSTICS, AN OPEN CIRCUIT WAS DETECTED AND WE WERE INFORMED THAT THE CLOCKSPRING INDEED NEEDS TO BE REPLACED. HOWEVER, AT THIS TIME THE NECESSARY PART IS BACKORDERED (ON A NATIONAL BASIS) AND IS NOT IMMEDIATELY AVAILABLE. THE TECHNICIAN TOLD US THAT IF WE WERE IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. SINCE WE DRIVE OUR MINIVAN PRIMARILY WITH OUR ENTIRE FAMILY ON BOARD (IE, MYSELF, MY SPOUSE, AND 4 YOUNG CHILDREN) I AM GREATLY CONCERNED THAT WE ARE NOT ABLE TO HAVE THIS PROBLEM IMMEDIATLY FIXED. UPON VIEWING YOUR WEBSITE I HAVE DISCOVERED THAT AN INVESTIGATION INTO THIS HAS BEEN STARTED BUT DID NOT FIND OUT THE STATUS OF THIS INVESTIGATION. IF THESE PARTS ARE "NATIONALLY" BACKORDERED, THAT SHOULD TELL YOU THAT THERE IS A BIG PROBLEM OUT THERE. IF EVEN ONE OF THOSE VEHICLES IS IN AN ACCIDENT AND THE AIRBAGS WILL NOT DEPLOY, THERE IS SEVERE RISK OF PHYICAL INJURY TO THE DRIVER/PASSENGER AND POSSIBLY ADDITIONAL PASSENGERS IN THIS VEHICLE. PLEASE CONTINUE YOUR INVESTIGATION AND REQUEST A RECALL. ISN'T SAVING A LIFE THAT IMPORTANT? WE ALSO ARE BEING ASKED TO PAY CLOSE TO $300 FOR THE DIAGNOSTICS AND INSTALLATION OF THIS CLOCKSPRING (IF WE CAN GET ONE), FOR SOMETHING THAT APPEARS EVEN TO AN AMATEUR DETECTIVE TO BE A DESIGN FLAW AND A VERY SERIOUS ONE! PLEASE HELP!*AK

VEHICLE WAS PARKED IN DRIVEWAY WHEN IT CAUGHT ON FIRE DUE TO ELECTRICAL PROBLEMS, CLAIM 22-V529-255. *SLC

VEHICLE WAS PARKED IN DRIVEWAY WHEN IT CAUGHT ON FIRE DUE TO ELECTRICAL PROBLEMS, CLAIM 22-V529-255. *SLC

VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE DUE TO ELECTRICAL PROBLEMS, CLAIM 22-V529-255. *SLC

VEHICLE WAS PARKED WHEN IT CAUGHT ON FIRE DUE TO ELECTRICAL PROBLEMS, CLAIM 22-V529-255. *SLC

ON DEC 8,2000 MY WIFE,FOUR CHILDREN AND MYSELF WERE IN SPRINGFIELD MO, APPROX 80 MILES FROM OUR HOUSE SHOPPING AT THE MALL. WHEN WE FINISHED OUR SHOPPING AND LEFT THE MALL,WE WERE IN CONGESTED TRAFFIC AT APPROX. 30 MPH THE VAN SHUT OFF WITHOUT ANY TYPE OF WARNING OR INDICATION OF A PROBLEM, THE ABILLITY TO PROPERLY STEER THE VAN WAS LOST AND I LUCKILY CAME TO A STOP AT THE RED LIGHT ALMOST HITTING THE VEHICLE IN FRONT OF ME. ON DEC 30 WE WERE ON OUR WAY TO SPRINGFIELD MO, WE PULLED OFF OF THE INTERSTATE TO USE THE RESTROM IN THE MCDONALDS. WHILE PULLING IN THE PARKING AREA THE VAN ONCE AGAIN SHUT OFF WITHOUT ANY TYPE OF WARNING OR INDICATION THAT THERE WAS A PROBLEM. ONCE AGAIN I LOST ALL CONTROLS AND INSTRUMENTATION TO INCLUDE THE LOSS OF PROPER STEERING ABILITY. I ALMOST HIT THE PARKED CAR TO THE RIGHT OF ME. CHRYSLER HAS REFUSED TO REPLACE MY VEHICLE OR TO REFUND THE PURCHASE PRICE, SO HERE I AM WITH A $ 20,000 UNRELIABLE VEHICLE THAT WE ARE AFRAID TO DRIVE. I AM CURRENTLY A SENIOR NON COMMISSIONED OFFICER IN THE U.S. ARMY, I'VE BEEN ON ACTIVE DUTY FOR 18 YEARS, THIS IS NOT AN ATTEMPT TO DEFRAUD CHRYSLER OR AN ATTEMPT TO GET OUT OF A DEBT, THIS IS AN HONEST SITUATION THAT IS HAPPENING TO HONEST, LAW ABIDING, HARD WORKING AMERICANS, WHOM STRONGLY BELIEVE IN OUR COUNTRY AND OUR WAY OF LIFE.*AK

HORN INTERMITTENTLY WORKS WHEN NEEDED. IT WON'T DUPLICATE SO DEALER CANNOT FIND ITS CAUSE. COMPONENTS THAT RUN HORN ARE LOCATED NEAR FRONT TIRE.*AK CONSUMER STATES THAT HORN HAS FAILED A FEW TIMES WHEN WEATHER WAS PARTICULARLY COLD OR WE. *SLC

HORN DOES NOT WORK. FUSE AND RELAY WORKING.*AK

CONSUMER STATES THAT ENGINE MAKES LOUD NOISE AND IT IDLES ERRATICALLY, VEHICLE HAS STALLED WHILE TRAVELLING 60 MPH, ON ONE OCCASION, DEALER FOUND THAT A PISTON HAD FAILED, HOWEVER PROBLEM STILL EXIST. BRAKES SQUEALED, DEALER CLEANED AND SANDED PADS AND ROTORS. VEHICLE SHOOK AT SPEEDS ABOVE 70 MPH, DEALER BALANCED AND ROTATED TIRES. CONSUMER SMELLED STRONG ODORS THROUGH THE VENTILATION SYSTEM. PASSENGER SIDE SLIDING DOOR INOPERABLE. ALTERNATOR BELT CAME APART. ACCELERATOR RATTLES. VEHICLE EXPERIENCES DECELERATION. CARPET BUCKLES. *SLC

WHILE DRIVING 70 MPH VEHICLE WILL COMPLETELY SHUT DOWN WITHOUT WARNING, THIS PROBLEM ALSO OCCURS WHILE VEHICLE IS STOPPED AT TRAFFIC LIGHTS. DEALER REPLACED THE IAC MOTOR AND CRANKSHAFT SENSOR WHICH DID NOT CORRECT THE PROBLEM. *AK

ENGINE WAS OFF, AND WHILE CLEANING INSTRUMENT PANEL WITH A LIGHTLY DAMP CLOTH, SMOKE STARTED TO COMING FROM THE INSTRUMENT PANEL LIGHTS, WHICH SEEMED TO HAVE BEEN TO BEEN CAUSED BY A SHORT CIRCUIT. NO PROBLEMS WITH THE LIGHT, GAUGES, ETC. PLEASE PROVIDE FURTHER INFORMATION. *AK

HORN IS NOT WORKING. YH

WHILE VAN WAS PARKED ON A FLAT SURFACE, WITH THE IGNITION OFF, GEAR IN PARK, VAN ROLLED BACKWARDS ABOUT 100 FEET, CRASHED THROUGH A FENCE AND HIT A MOBILE HOME BEFORING COMING TO A STOP. OWNER HAS BEEN EXPERIENCING PROBLEMS WITH KEY BEING STUCK IN IGNITION, AND KEY WAS STUCK AT THIS TIME. VAN IS BEING HELD BY DEALERSHIP. PLEASE PROVIDE FURTHER DETAILS. *AK