2001 DODGE CARAVAN Exterior Lighting Problems

There is no incident, however I would like to report a manufacturer problem. Many manufacturers put vehicles on the market with front headlights that are too bright and not aimed properly. See [XXX] There are regulations for the lumens of headlights and system of reflectors, but I assume manufacturers are not be watched for violations. Where I live, in Sarasota, FL, I am blinded by all the vehicle lights at night because lights appear to be on bright when they aren't. Something is very wrong. I don't think everyone is having aftermarket LED lights installed. I think they are coming from the manufacturers that way. Can you help? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

.

TL* THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS FAILED AND AN UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE FRONT MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.

Mileage: 170,000

TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN SPORT. THE CONTACT NOTICED THAT WHILE DRIVING AT ANY SPEED IN WET WEATHER CONDITIONS, THE HEADLIGHTS SHUT OFF, THE WARNING LIGHTS ILLUMINATED, AND THE ALL OF THE GAUGES DISPLAY ZERO. THE DEALER PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BODY CONTROL MODULE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS 151,000. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

Mileage: 114,000

2001 - DODGE CARAVAN - LEFT REAR TAIL LIGHT FELL OUT, HANGING ON BY WIRES. TOOK TO PRIVATE MECHANIC, SAID DEALER HAD TO FIX. TOOK TO DEALER, STATED COULD NOT REINSTALL, NEEDED WHOLE NEW UNIT FOR DRY ROTTED RUBBER GASKET. TOOK VEHICLE TO HOME DEPOT, BOUGHT 1 TUBE OF BLACK EXTERIOR SILICONE CAULK. DROVE VEHICLE HOME, AND CLEANED AREA AROUND REAR TAIL LIGHT. PUSHED LIGHT BACK INTO PLACE AND CAULKED AROUND DRY ROTTED RUBBER. TAPED TAIL LIGHT TO BODY ASSEMBLY (BE CAREFUL TO USE TAPE WHICH WILL NOT DAMAGE VEHICLE). LEFT VEHICLE TO SIT STILL FOR 24 HOURS AS CAULK DRIED. MADE THIS SIMPLE REPAIR MYSELF FOR $2.86 WHEN THE DEALER WANTED OVER $500 TO REPAIR. WHAT A RIP OFF WHEN THEY CAN'T EVEN MAKE A VEHICLE THAT LASTS, THEY HAVE TO PRICE GOUGE THEIR CUSTOMERS. *TR

Mileage: 90,000

TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS BEGAN TO FLASH, THE HORN WOULD SOUND AND THE HAZARD LIGHTS WOULD ALSO FLASH ON AND OFF. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY TO PREVENT THE FAILURE FROM RECURRING. THE CONTACT SPOKE WITH AN AUTHORIZED DEALER WHO STATED THAT THEY WERE AWARE OF THE FAILURE BUT THERE WERE NO RECALLS. THE DEALER ALSO STATED THAT THE HOT BODY CONTROLLER AND FRONT BODY MODULATOR HAD TO BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE CURRENT MILEAGE WAS 134,893. UPDATED 07/22/10 *BF UPDATED 07/27/10*JB

Mileage: 125,000

TL*THE CONTACT OWNS A 2001 DODGE CARAVAN SPORT. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-40 MPH ON NORMAL ROAD CONDITIONS WITH THE HEADLIGHTS IN ACTIVATION. SUDDENLY, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE DRIVER EXPERIENCED LIMITED VISIBILITY AND CONTINUED IN OPERATION WITH THE EMERGENCY FLASHER ENGAGED. THE FAILURE OCCURRED INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

HEADLIGHTS AND DASHBOARD DIES, INTERMITTENT. THE PROBLEM SHOW WHEN I USED THE TURN SIGNAL, THE DASHBOARD DIES ENTIRELY AND THE HEADLIGHTS GOES OFF, IT HAPPENS EVERY 2 OR 3 DAYS, AFTER A FEW MINUTES THEY WORKED AGAIN. IT HAPPENS TO ME MORE THAN 10 TIMES. I SOLDER THE TERMINALS AT THE ELECTRICAL BOX THAT ACCORDING TO THE ELECTRICAL DIAGRAM FEED THE TURN SIGNAL, DASHBOARD AND HEADLIGHTS IN THE ENGINE COMPARTMENT 2 YEARS AGO, SINCE THEN THE PROBLEM HAS NOT OCCURRED ANY MORE. *TR

Mileage: 130,000

2001 CARAVAN HEADLIGHT PROBLEM. FAULTY FCM (BAD CONNECTIONS) THIS IS A VERY SERIOUS PROBLEM THAT SEEMS TO BE GETTING IGNORED BY EVERYONE ESPECIALLY CHRYSLER. THIS ISSUE NEEDS TO BE PUT ON THE FRONT BURNER BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED IN A CRASH. HEADLIGHTS GOING OUT IN THE MIDDLE OF THE NITE ON THE HIGHWAY GOING 60 MPH IS DANGEROUS. PLEASE LOOK INTO A RECALL ON THESE VEHICLES. THE FCM CONNECTIONS ARE FAULTY. MULTIPLE PEOPLE AND MECHANICS HAVE DISCOVERED WHERE THE PROBLEM IS AND HAS FIXED THEM BY READJUSTING CONNECTER PINS OR TABS IN THE CONNECTION AND THIS HAS CORRECTED THE PROBLEM. EVEN CANADA KNOWS OF THE PROBLEM. ALSO THESE PEOPLE HAVE BEEN GETTING SOAKED 1000S OF $$$ IN REPAIRS (CHRYSLER) LEADING TO THE SAME PROBLEM COMING BACK. PLEASE LOOKUP GOOGLE( 2001 DODGE HEADLIGHT PROBLEMS) THIS TOPIC IS HEAVILY TALKED ABOUT ON THE TOPIX.COM SITE EASIEST WAY TO FIND THIS FORUM IS TO GOOGLE THIS PHRASE (2001 DODGE HEADLIGHT PROBLEM). 186 POSTS ABOUT THIS PROBLEM IN SINCE 2006. HARD TO FIND THROUGH THE SITE.PLEASE TRY TO FIND A WAY TO ADDRESS THIS PROBLEM. THANK YOU FOR TAKING THE TIME TO READ ABOUT THIS ISSUE. PLEASE E-MAIL ME ON WHAT CAN BE DONE IN THE FUTURE. THANK YOU. *TR

Mileage: 98

SINCE LATE SPRING 2008, THE HEADLIGHTS ON MY 2001 DODGE CARAVAN HAVE INTERMITTENTLY FLICKERED AND GONE OUT, THEN COME BACK ON. THIS CONTINUED OFF AND ON UNTIL I HAD THE VEHICLE REPAIRED AT A VEHICLE ELECTRICAL SYSTEM EXPERT (ENORMIS, ERIE PA) IN JULY OF 2009. THEY REPLACED THE FUSE BOX FOR THE VEHICLE AT A COST OF APPROX $430. THEY INDICATED THAT THEY HAVE HAD TO DO THIS WITH APPROX. SIX OTHER VEHICLES RECENTLY. THIS WAS AN EXTREMELY DANGEROUS SITUATION, HAVING YOUR HEADLIGHTS GO OUT AT NIGHT ON AN INTERSTATE HIGHWAY WHILE TRAVELING 60 MPH, ESPECIALLY WHILE IT IS RAINING. I HAVE THE ORIGINAL PART:THERE SHOULD BE A RECALL OF THESE VEHICLES AND I WANT TO BE RE-IMBURSED!!! I AM AN ATTORNEY AND KNOW A DANGEROUS DEFECT WHEN I SEE ONE!!!! *TR

Mileage: 13,400

THE HEADLIGHTS ON OUR 2001 DODGE GRAND CARAVAN ALTERNATE WORKING SO ONLY ONE IS ON AT A TIME. THEN ALL OF A SUDDEN THEY BOTH WILL WORK FOR A DAY OR SO THEN IT WILL GO BACK TO JUST ONE WORKING. THIS MAKES IT HARD TO SEE AT NIGHT AND WE HAVE GOTTEN PULLED OVER BY THE POLICE AND GIVEN A WARNING. I HAVE TRIED REPLACING BULBS BUT IT DIDN'T FIX THE PROBLEM. *TR

THE HEADLIGHTS ON MY VAN STOPPED WORKING DUE TO A PROBLEM WITH A WIRING CONNECTOR BY THE FUSE BOX. I'M NOT A MECHANIC SO I CAN'T REALLY EXPLAIN IT BETTER THAN THAT. I DID SOME RESEARCH ONLINE AND FOUND THIS IS VERY COMMON IN DODGE CARAVANS AND I FEEL LIKE SOMETHING SHOULD BE DONE TO RESOLVE IT BEFORE SOMEONE DRIVING AT NIGHT ON A DARK ROAD LOSES THEIR LIGHTS AND GETS IN AN ACCIDENT. *TR

MY HEADLIGHTS WOULD NOT WORK TOGETHER. THE LEFT ONE ONLY WOULD WORK ON HIGH BEAM AND THE RIGHT ONE ONLY WORKED ON LOW BEAM. I FOUND THE CONNECTOR BETWEEN THE FRONT CONTROL MODULE AND THE FUSE BOX TO BE CORRODED. I MADE A TEMPORARY FIX BY CLEANING UP THE CONNECTION. I'VE READ ON THE INTERNET THAT MANY PEOPLE WITH 2001 AND 2002 DODGE CARAVANS ARE EXPERIENCING THE SAME PROBLEM. I KNOW THAT THE NHTSA HAD INVESTIGATED THIS ISSUE IN 2006 AND I BELIEVE THAT THIS ISSUE WARRANTS FURTHER ACTION BY YOU. *TR

Mileage: 85,000

2001 DODGE CARAVAN HEADLIGHTS, REPLACED LEFT HEADLIGHT, WEEK LATER TURNED ON VAN AND ONE DAYLIGHT LIGHT CAME ON, TURNED ON HEADLIGHTS AND THE OPPOSITE LOW BEAM CAME ON, SWITCHED TO HIGH BEAM AND THE OPPOSITE HIGH BEAM CAME ON. I HAVE NOTICED FLICKERING LIGHTS IN THE PAST BOTH INSIDE AND OUTSIDE. DOES SOMEONE HAVE TO DIE AND HAVE A FAMILY MEMBER SUE BEFORE PROBLEM IS FIXED? *TR

I OWN A 2001 DODGE CARAVAN EQUIPPED WITH DAYTIME RUNNING LIGHTS. DURING OPERATION ONLY THE DRIVER SIDE DAYTIME RUNNING LIGHT COMES ON. WHEN HEADLIGHTS TURNED ON, ONLY PASSENGER SIDE HEADLIGHT COMES ON. ONLY ONE HEADLIGHT WORKS AT ANY TIME. NOT ENOUGH LIGHT TO SEE WHILE DRIVING. IT IS A CONSTANT. *TR

HEADLAMP/PARKING LIGHT FAILURE - PARKING LIGHT WAS OUT AND CAR NEEDED INSPECTION FOR MASS. BROUGHT CAR IN FOR SERVICE AND ALL THE GARAGES ARE TELLING ME IT'S GOING TO COST BETWEEN $500-$700 FOR FIX A $1.50 PART. THE LIGHT WAS NEW AND THE DIRECTIONAL WORKED. LATER ON AS I WAS SEEKING MORE INFO AND HELP THE HEADLAMP WENT ON THE PASSENGER SIDE. THE HIGH BEAM COULD BE PUT ON BUT WOULD TURN OFF THE DRIVERS SIDE HEADLAMP/HIGH BEAM. PARKING LIGHT ON DRIVERS SIDE WOULD REMAIN ON AND DIRECTIONAL WORKED. *TR

Mileage: 105,559

HEADLIGHTS ALTERNATE OPERATION. WHEN VEHICLE IS TURNED ON ONLY THE LEFT HEADLIGHT OPERATES AS A DAYTIME RUNNING LIGHT. WHEN THE LIGHT SWITCH IS TURNED ON ONLY THE RIGHT HEADLIGHT OPERATES. THEN WHEN THE HIGH BEAM IS ACTIVATED, ONLY THE LEFT HIGH BEAM COMES ON.

DAYLIGHT RUNNING LIGHTS ARE OUT ON PASSENGER SIDE AND HEADLIGHTS ARE OUT ON THE DRIVER SIDE. PROBLEM IS POWER DISTRIBUTION BLOCK. DEALER STATES NOT SAFETY ISSUE AND NOT WARRANTY DUE TO 1 YEAR AFTER 3 YEAR WARRANTY EXPIRED. *JB

CORRECTION/ADDITION TO COMPLAINT 10153230. AT THE REQUEST OF DODGE CUSTOMER ASSISTANCE, OWNER TOOK VEHICLE TO DEALERSHIP FOR DIAGNOSIS OF WHY TAILLIGHT ASSEMBLY DISCONNECTED FROM VEHICLE. BOTH DODGE CUSTOMER ASSISTANCE AND LOCAL DEALER STATED REPEATEDLY THAT THERE WERE NO SERVICE BULLETINS ON THIS ISSUE. CUSTOMER SHOWED DEALER SERVICE MANAGER THAT THE OTHER TAILLIGHT ASSEMBLY COULD BE DETACHED FROM BODY WITH FINGERTIP. AFTER FOLLOW-UP WITH DODGE CUSTOMER ASSISTANCE, CUSTOMER WAS DENIED REPLACEMENT. SUBSEQUENTLY, CUSTOMER PERFORMED OWN DUE DILIGENCE AND FOUND THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR THIS LOOSE TAIL LAMP PROBLEM IN SEPTEMBER 2001 FOR ALL 2001 AND EARLY 2002 DODGE CARAVANS. SAME BULLETIN DETAILS SIMPLE ACTIONS NECESSARY TO CORRECT BY PLACEMENT OF J-CLIP TO THE LEADING EDGE MOUNTING TAB OF THE TAILLIGHT ASSEMBLY (DODGE TECHNICAL SERVICE BULLETIN 08-021-01). TAILLIGHT ASSEMBLY HAS SINCE BEEN RE-ENGINEERED AND MOUNTING TAB HAS BEEN EXTENDED. BOTH LOCAL DEALER AND DODGE CUSTOMER ASSISTANCE ACKNOWLEDGED THAT THIS SERVICE BULLETIN EXISTED AFTER CUSTOMER ARGUED IT'S EXISTENCE, BUT STILL DENIED REPLACEMENT. ANY OWNER OF 2001 OR EARLY 2002 DODGE CARAVANS SHOULD IMMEDIATELY INSPECT THEIR VEHICLES PRIOR TO FAILURE DURING OPERATION, POSSIBLE TAILLIGHT ASSEMBLY DETACHING INTO TRAFFIC, DAMAGE TO VEHICLE, AND OPERATOR HAVING TO DETACH FAILED ASSEMBLY AT ROADSIDE AT RISK OF INTERSTATE TRAFFIC LIKE MYSELF. *JB

DT*: THE CONTACT STATED THERE WAS A BANGING NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THE DRIVER SIDE TAILLIGHT ASSEMBLY HAD CAME LOOSE AND WAS HANGING BY THE WIRING HARNESS. THIS CAUSED MINOR DAMAGE TO THE BODY OF THE VEHICLE. THE DEALERSHIP DETERMINED THE TAILLIGHT ASSEMBLY NEEDS TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED.

Mileage: 78,427

DT: THE CONTACT COMPLAINED ABOUT HEADLIGHT PROBLEMS. THE HEADLIGHTS FLICKERED ON AND OFF. THE ROAD CONDITIONS DID NOT APPEAR TO MAKE A DIFFERENCE. THE VEHICLE HAS BEEN SEEN BY THE DEALER. WHO STATED THAT THE REFLECTOR IN THE DRIVER'S SIDE HEADLIGHT WAS LOOSE, CAUSING THE HEADLIGHTS TO WORK INTERMITTENTLY. *AK

Mileage: 27,726

DT: THE CALLER COMPLAINED ABOUT ELECTRICAL SYSTEM PROBLEM. HE STATES THAT HEADLIGHTS WILL TURN OFF AT NIGHT WITHOUT WARNING. THE WINDSHIELD WIPERS WILL SHUT OFF AS WELL. SOMETIMES THE HEADLIGHTS AND WINDSHIELD WIPERS WILL COME BACK ON, AND SOMETIMES THEY WON'T COME ON AT ALL. ALSO, THE HORN BLOWS, AND THE DASHBOARD LIGHTS WILL BE ON, AND THE AUTOMATIC HEADLIGHTS WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF. DEALER SAID THEY DO NOT KNOW WHAT THE PROBLEM IS. ANOTHER DEALER REPLACED THE BODY CONTROL MODULE. MANUFACTURER SAID TO CONTINUE TO WORK WITH DEALER.*AK

Mileage: 45,000

DT: 2001 DODGE CARAVAN. THE CONSUMER STATES THE HEADLIGHTS FLICKER ON AND OFF WHILE DRIVING ON THE ROAD. ALSO, THE LIGHTS WILL GO ON AND OFF WITHOUT THE KEY IN IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FRONT CONTROL MODULE WAS REPLACED. THIS WAS APPROXIMATELY A YEAR AGO. THIS RECURRED WITHIN THE LAST TWO MONTHS. THEY DO NOT ALWAYS COME BACK ON. THE VEHICLE HAS BEEN TAKEN TO THREE DIFFERENT DEALERSHIPS, AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS HAPPENS WHETHER THE LIGHTS ARE ON OR OFF.*AK

HEADLIGHTS FLICKERING ON AND OFF. SUSPENDED NIGHT DRIVING IMMEDIATELY. WHILE INVESTIGATING THE PROBLEM ON THE INTERNET, WE DISCOVERED AN ONGOING INVESTIGATION BY NHTSA. DUE TO THE SERIOUSNESS OF THIS SAFETY ISSUE, WE'VE DECIDED TO REGISTER THIS COMPLAINT IN HOPES THAT AN EXPERT ENGINEER, EITHER FROM NHTSA OR CHRYSLER, WILL HAVE AN UNADULTERATED EXAMPLE OF THE PROBLEM TO STUDY. WORTHY OF MENTION: WE HAVE JUST RELOCATED FROM WISCONSIN TO TENNESSEE AND CONSIDER THE POSSIBILITY OF THAT BEING A FACTOR IN THE FAILURE.

Mileage: 64,861

HEADLIGHTS ON MY 2001 DODGE CARAVAN VAN WILL TURN OFF WHILE DRIVING THE VEHICLE. THERE IS NOTHING THAT PROCEEDS THIS ACTION AND IT CAUSES GREAT CONCERN DUE TO LIMITED AND/OR COMPLETE LOSS OF LIGHT TO SAFELY DRIVE THE VEHICLE. THE HEADLIGHTS WILL SUDDENLY COME BACK ON WITH NO ACTION ON MY PART. THE TIME IT TAKES FOR THE HEADLIGHTS TO COME BACK ON VARIES. THIS DEFECT NEEDS IMMEDIATE ATTENTION! *JB

Mileage: 41,045

THE INCIDENT DATE THAT IS ON HERE ISN'T THE FIRST TIME THIS HAS HAPPENED, THIS HAS BEEN GOING ON FOR SOMTIME NOW. I AM HAVING PROBLEMS WITH MY HEADLIGHTS GOING OFF WHILE I AM DRIVING, ALWAYS SEEMS TO BE IN LOWBEAM. IT IS AT THE DEALER NOW AND THIS IS THE 4RTH TIME, THEY DON'T SEEM TO HAVE A CLUE HOW TO FIX IT.

Mileage: 37,250

WE HAVE A 2001 DODGE CARAVAN AND RECENTLY, WITHIN THE LAST 12 TO 6 MONTHS, THE HEADLIGHTS HAVE SWITCHED ON AND OFF. IT'S BEEN VERY RANDOM UNTIL THE LAST MONTH, WHERE THEY HAVE COMPLETELY SHUT OFF AFTER FLICKERING ON AND OFF AND THE DASHBOARD LIGHTS LIGHTING UP AND GOING DIM. THIS HAS HAPPENED AT NIGHT SEVERAL TIMES AND DURING THE DAY. WE TOOK THE VAN TO DICKS COUNTRY DODGE TO HAVE IT INSPECTED AND WERE TOLD THE HEADLIGHT SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. HOWEVER, WE WERE TOLD THAT THERE IS NO MANUFACTURE OF THIS SWITCH AND THERE IS NO ESTIMATED TIME TO EXPECT THIS SWITCH TO BE REPLACED. WE WERE TOLD TODAY, 12/10/04, THAT THERE ARE OVER 60 REQUESTS NATIONWIDE FOR THIS SWITCH AND NO ESTIMATED TIME OF REPLACEMENT AS NO ONE IS MAKING THESE SWITCHES. WE ARE UNABLE TO DRIVE OUR VAN DURING THE HOURS OF 4:30 PM UNTIL 7 A.M BECAUSE WE DO NOT KNOW IF THE HEADLIGHTS WILL STAY ON OR NOT. I DROVE TODAY AND MADE IT 10 MILES BEFORE THE LIGHTS FLASHED AND WENT OUT. THIS IS NOT A LIGHT BULB ISSUE, IT'S A SWITCH THAT CAN'T BE FIXED. WE ARE BEYOND FRUSTRATED WITH THIS SITUATION AS THE VAN IS OUR MAJOR FAMILY VEHICLE AND IT'S ALMOST IMPOSSIBLE TO GET TWO CAR SEATS AND TWO ADULTS IN OUR OTHER VEHICLE. WE FEEL AN INVESTIGATION SHOULD BE MADE INTO WHY THESE SWITCHES ARE NOT AVAILABLE FOR REPLACEMENT, ESSENTIALLY RENDERING A VEHICLE USELESS IN DARK CONDITIONS. IN THE MEANTIME, WE WILL PROBABLY HAVE TO RENT A VEHICLE FOR A RETURN FROM THE AIRPORT AT NIGHT AS WE CANNOT RELY ON OUR VAN TO GET US SAFELY HOME WITHOUT DEPENDABLE HEADLIGHTS. *JB

Mileage: 42,000

OUR DODGE CARAVAN SPORT HAS BEEN WELL MAINTAINED AND WE'VE HAD IT FOR 3 YEARS AND HAS ONLY 35,000 MILES ON IT. THIS STARTED HAPPENING AFTER THE 30,000 MILE MARK. WE HAVE 2 SMALL CHILDREN AND WE HAVE BEEN VERY LUCKY THAT NOTHING HAS HAPPENED. WE LIKED THE CARAVAN BECAUSE WE DID NOT HEAR BAD THINGS ABOUT IT. BUT NOW WE EXPERIENCED THESE THINGS AND WE ARE NOT ALONE MAKES ME RE-THINK OF NOT GETTING A CARAVAN AGAIN OR RECOMMENDING IT TO PEOPLE. WE'VE RUN INTO THE FOLLOWING PROBLEMS: FIRST ITEM IS THE POWER DOOR LOCK ON THE SLIDING DOOR. WHILE ON THE FREEWAY, THE LOCK WOULD UNLOCK AND LOCK. SECOND ITEM IS THE POWER WINDOWS ON THE FRONT PASSENGER SIDE. I'VE READ OTHERS WHO COMPLAINED ABOUT IT. THE POWER WINDOW DOES NOT GO UP AFTER IT HAS GONE DOWN. AN EFFORT TO GIGGLE IT UP IS THE TRICK. NOW IT JUST DOESN'T ROLL UP OR DOWN. THIRD ITEM IS THE POWER STEERING. WE HAVE A FAMILY FRIEND WHO ALSO HAD THIS PROBLEM. THE POWER STEERING IS MAKING CLICKING NOISE AND WHILE PARKING IT HAS A LOUD AGONIZING HUM. FOURTH ITEM THE TURN SIGNALS DOES NOT TURN OFF AUTOMATICALLY ONCE THE TURN HAS BEEN MADE. TAKING IT TO THE DEALERSHIP, SEE IF THEY HAVE SOME ANSWERS. *JB

Mileage: 30,000

WHILE DRIVING THE HEADLIGHTS FLICKERED. BOTH HEADLIGHTS WENT OFF COMPLETELY WHILE THE DEALER TECHNICIAN WAS TEST DRIVING. THE DEALER CANNOT REMEDY THE PROBLEM.

Mileage: 9,000

FOR A VARIETY OF REASONS I HAVE HAD NO OCCASION TO DRIVE THE CAR AT NIGHT IN RAIN USING FULL WIPERS UNTIL AUG. 28, 2002. AT THAT TIME I DISCOVERED THAT THE LOW BEAMS PROVIDED NO ILLUMINATION IN THE RAIN AND I HAD TO USE HIGH BEAMS. ON SEPT. 5, I DISCUSSED THE RPOBLEM WITH DEALER SERVICE PERSONNEL AND WAS ADVISED IT WAS A COMMON PROBLEM AND I SHOULD GO TO WESTERN AUTO AND GET THEM TO INSTALL "BLUE" BULBS. THESE WOULD HELP. THE SAME DAY I CALLED CHRYSLER CUSTOMER SERVICE AND WAS INFORMED THAT THEY WOULD DO NOTHING BECAUSE THE LIGHTS MEET "SPECIFICATIONS". MAYBE SO, BUT THEY ARE INADEQUATE AND THIS SHOULD BE INVESTIGATED. IN THE MEANTIME I AM HAVING "BLUE" BULBS INSTALLED SO I CAN SEE WHERE I CAM GOING IN THE RAIN AT NIGHT. IPERS UNTIL AUG. 28, 2002.THE LOW BEAMS PROVIDED ESSENTIALLY NO LIGHTING SO THAT I HAD TO USE THE HIGH BEAMS TO SEE WHERE I WAS GOING. I WENT TO THE DEALER ON SEPT. 5 TO COMPLAIN AND WAS ADVISED TO GO TO WESTERN AUTO AND GET "BLUE" BULBS WHICH IS WHAT OTHERS WITH THE SAME PRPOBLEM HAVE BEEN DOING. I CALLED CHRYSLER CUSTOMER SERVICE THE SAME DAY AND WAS INFORMED THAT THEY WOULD DO NOTHING AS THE LIGHTS MEET "SPECIFICATIONS".*AK