2009 DODGE CARAVAN Electrical System Problems

72 complaints about Electrical System

72
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (72)

Jan 7, 2019

THE DOOR IN THE BACK WILL OPEN AN CLOSE ON IT ON ALMOST CLOSED ON MY DAUGHTER WHILE GET OUT OF CAR AN NO BUTTON WAS PUSHED TO CLOSE THE DOOR. GOING DOWN THE ROAD AND ALL GAUGES ARE COMING ON AN WIPERS COMING ON BY THEM SELF . KEY GETTING STUCK IN THE IGNITION.

Mar 30, 2017

MY DODGE CARAVAN JUST STALLS WHILE DRIVING. IT HAS HAPPENED ABOUT 5 TIMES THIS PAST YEAR. THE ENGINE CUTS OFF AND I HAVE TO PULL OVER AND RESTART. IT HAS ONLY HAPPENED WHILE DRIVING BETWEEN 20-40 MILES PER HOUR. IT HAS NOT HAPPENED ON THE HIGHWAY I HAD THE IGNITION SWITCH REPLACED SO I KNOW IT IS NOT THAT. SOMETIMES WHEN MY CAR WILL NOT START I HAVE TO PUT IT IN NEUTRAL AND IT STARTS. OUR MECHANIC CANNOT FIND ANYTHING WRONG BUT DID SEE THE ENGINE FAILURE WHILE RUNNING A DIAGNOSTIC.

Mileage: 149,000

Jan 20, 2017

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING 20 MPH DOWNHILL AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED THREE OTHER TIMES. ON ONE OCCASION, ALL THE WARNING INDICATORS ILLUMINATED AT THE SAME TIME AS IF THE VEHICLE WERE RESTARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR

Mileage: 60,000

Dec 27, 2016

INSTRUMENT PANEL WHILE DRIVING SUDDENLY AT NIGHT DOES NOT LIGHT UP, VANITY LIGHTS, INTERIOR OVERHEAD LIGHTS, AND UNIVERSAL GARAGE DOOR OPENER DOES NOT WORK EITHER. DANGEROUS AS YOU CANNOT SEE GAUGES(SPEEDOMETER, FUEL GAUGE, TACHOMETER ), NOT EVEN THE TURN SIGNALS ON THE INSTRUMENT PANEL. *TR

Mileage: 67,000

Mar 1, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 8, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/13/16*LJ

Jan 27, 2016

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 19, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 18, 2016

WIRELESS IGNITION NODE MODULE RECALL. DEALER ADVISES I MUST BE PUT ON A WAITING LIST AND THAT IT WILL BE MONTHS BEFORE HE WILL HAVE THE PARTS BECAUSE THE COMPANY WILL ONLY SHIP ONE PART AT A TIME. HE SAID THEY WOULD NOT SHIP THE QUANTITY THAT HE NEEDED. THIS SHOULD BE UNACCEPTABLE IF IT A SAFETY ISSUE! PARTS ARE MASS PRODUCED TO MEET AUTO MANUFACTURERS NEEDS. ASSEMBLY LINES DO NOT WAIT ON PARTS TO BE SHIPPED ONE AT A TIME!!!!!

Jan 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED ON 2/15/16. UPDATED 03/14/16.*JB

Jan 13, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 16, 2015

I WAS NOTIFIED IN EARLY JUNE, 2015 ABOUT A SAFETY RECALL #R03/NHTSA 14V-373 AND DIRECTED TO CONTACT A DEALER ABOUT THIS RECALL. I DID SO SEVERAL TIMES AND WAS TOLD TO CALL BACK LATER BECAUSE PARTS WERE NOT AVAILABLE. I CALLED AGAIN ON 12/14/15 AND WAS PUT ON A WAIT LIST OF 40+ PEOPLE TO GET THIS FIX DONE. AGAIN I'M TOLD THAT CHRYSLER IS NOT SENDING OUT THE PARTS. LOOKS LIKE SLOW-WALKING IT TO ME. I FORMALLY REQUEST THAT CHRYSLER BE PUNISHED FOR THIS LACK OF CONCERN FOR SAFETY.

Dec 15, 2015

2009 DODGE CARAVAN WILL NOT HOLD A CHARGE. BATTERY HAS BEEN REPLACED TWICE SINCE DECEMBER 2014. HAVE HAD THE VAN IN THE SHOP FOR EXTENSIVE WORK ON THE ELECTRICAL SYSTEM, WITH NO LUCK. I HAVE TO JUMP START MY VAN "EVERY DAY" TO USE IT. STARTED IN SEPT 2014. DEC 30, 2014 MY HUSBAND HAD A MASSIVE STROKE, AND HAS HAD EXTENSIVE HOSPITALIZATION AND CARE. HE IS MUCH BETTER, BUT PARALYZED ON ONE SIDE. THIS MAKES IT VERY INCONVENIENT TO LEAVE FOR APPOINTMENTS, SHOPPING, ETC.

Mileage: 96,000

Nov 12, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 4, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY FAILED TO OPEN THE DOOR AND FAILED TO TURN IN THE IGNITION IN ORDER TO START THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD TO USE THE SPARE KEY TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Oct 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 21, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 11, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON FOUR OTHER OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 11/06/15*LJ UPDATED 2/2/2016*JS

Mileage: 70,000

Sep 9, 2015

I WENT TO THE DODGE DEAL HERE IN FREEPORT, IL 61032 TO GET A SAFETY RECALL RO3/NHTSA 14V-373 AND WAS TOLD I NEEDED TO CONTACT YOU. THEY ARE UNABLE TO GET THE PARTS TO FULFILL THE RECALL.

Mileage: 69,550

Sep 1, 2015

OUR GRAND CARAVAN WAS ISSUED A RECALL FOR THE IGNITION AND WE MADE AN APPOINTMENT AT SAFFORD DODGE IN FREDERICKSBURG, VA WHERE WE PURCHASED THE VAN FOR JUNE 10TH 2015 AND AFTER ABOUT 45 MINUTES, THE SERVICE ADVISOR TOLD US THAT THE CORRECT PARTS WEREN'T IN STOCK AND THAT THEY HAVE BEEN ORDERED. WE HAVE NOT RECEIVED A NOTICE TO RETURN TO THE DEALERSHIP FOR REPAIRS AND IT HAS BEEN ALMOST THREE MONTHS. THIS IS NON COMPLIANCE AS FAR AS I AM CONCERNED.

Jul 31, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 14, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

Jul 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE TOOK NUMEROUS ATTEMPTS TO START AND THEN STALLED. THE FAILURE RECURRED CONTINUOUSLY AND THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

Jun 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V37300 (ELECTRICAL SYSTEM); HOWEVER THE PARTS NEEDED WERE UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

Jun 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 1, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 15, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS) AND 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Apr 29, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Apr 25, 2015

I HAVE PUT IN 3 COMPLAINTS SINCE OCTOBER AND HAVE SENT A COMPLAINT TO CHRYSLER. MY VAN HAS SHUT DOWN COMPLETELY 15 TIMES SINCE OCTOBER. THE ISSUES WITH THIS VAN ACTUALLY STARTED IN THE SUMMER OF 2012, WHEN WE WERE STRANDED BECAUSE THE VEHICLE WOULD NOT START. I HAD EVERYTHING CHECKED OUT, BATTERY REPLACED. NO ONE COULD FIND ANYTHING WRONG, YET AT TIMES, IT WOULD NOT START RIGHT AWAY. NOW THE VAN JUST TURNS OFF WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE FOR ME AND MY FAMILY, YET CHRYSLER OUT ME TO A HIGHER PRIORITY AND STILL HAS NOT CALLED ME IN TO FIX THE DEFECT. WHILE THIS VAN HAS OTHER ISSUES AS WELL, THIS IS THE MOST IMPORTANT THING THAT NEEDS TO BE ADDRESSED BY CHRYSLER. CAN ANYONE HELP ME GET THIS TAKING CARE OF? I SUGGESTED THEY GIVE ME A RENTAL UNTIL THIS IS RESOLVED. THAT WAS NOT EVEN CONSIDERED. I ASKED IF IT WAS THEN OK WITH THEIR ORGANIZATION IF AN ENTIRE FAMILY IS INJURED OR EVEN KILLED IN AN ACCIDENT BECAUSE OF THIS DEFECT. ONLY, ONE RESPONSE STATING WE WERE PRIORITY, BUT NEVER CALLED YET. *TR

Mileage: 100,000

Mar 29, 2015

I HAVE BEEN HAVING ISSUES WITH THE WIRELESS CONTROL MODULE FOR QUITE SOMETIME. IT CAME TO A HEAD THIS PAST TUESDAY 3/24 WHEN MY VEHICLE WOULD NOT START--HAD TO HAVE VEHICLE TOWED TWICE DUE TO ISSUES WITH CONTROL MODULE. THIS EXPERIENCE THE PAST YEAR HAS BEEN FRUSTRATING. DOORS LOCKED BY THEMSELVES WHEN THE CAR IS SHUT OFF; THERE ARE TIMES WHEN THE WINDOWS WOULD COME DOWN BY THEMSELVES DUE TO ISSUES WITH CONTROL MODULE. I AM UNABLE TO USE MY KEY EVEN AFTER CHANGING THE BATTERY. *TR

Mileage: 178,000

Mar 23, 2015

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE WINDSHIELD WIPER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE KEY IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS 140,000.

Mileage: 140,000

Mar 19, 2015

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN

Mileage: 35,000

Mar 16, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 13, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN

Mar 11, 2015

2009 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE AND THEY DID NOT HAVE AN ETA. THE CONSUMER RECEIVED THE RECALL NOTICE, IN THE SUMMER OF 2014. *JB

Mar 10, 2015

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 3, 2015

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 17, 2015

WHILE DRIVING DOWN ONE OF THE MAIN STREETS IN TRAVERSE CITY, MICHIGAN, I SLOWED DOWN TO MAKE A RIGHT HAND TURN. IN THE MIDDLE OF THE TURN THE CAR STALLED AND I CAME WITHIN INCHES OF SMASHING INTO A CAR WAITING IN THE LEFT HAND TURN OF THE STREET ONTO WHICH I TURNED. I HAVE HAD THE CAR IN THE LOCAL DODGE DEALERSHIP WHERE THEY HAVE GONE OVER THE CAR WITH A FINE TOOTHED COMB AND SAY THE PROBLEM IS CONSISTENT WITH AN ISSUE WITH THE STARTING MECHANISM FOR WHICH DODGE PUT OUT A RECALL IN 2011. DODGE HAS NOT PROVIDED THE PART/PARTS WHICH ARE REQUIRED TO SOLVE THE PROBLEM. THIS STALLING HAS OCCURRED ONCE SINCE THE FIRST TIME AND DODGE CONTINUES TO IGNORE THE REQUEST FOR PART/PARTS TO THE DEALERSHIP. THE DEALERSHIP AGREES THE PROBLEM IS CONSISTENT WITH THE RECALL DESCRIPTION. SINCE DODGE HAS ALREADY ADMITTED THAT THIS MAKES THE CARAVAN AN UNSAFE VEHICLE TO DRIVE, BUT CONTINUES TO NOT SUPPLY THE FIX, I AM AT A LOSS AS WHAT TO DO. I CERTAINLY AM NOT SAFE DRIVING THE VEHICLE. I LIVE WITH THE FEAR THE STALLING WILL OCCUR AT A PLACE OR TIME WHEN SERIOUS CONSEQUENCES WILL OCCUR. I DO NOT WANT TO FEEL TRAPPED AT HOME, BUT I DO NOT WANT TO DRIVE AN UNSAFE VEHICLE, EITHER. I CONTACTED DODGE CUSTOMER SERVICE AND TOLD THEM MY PROBLEM. THEY WOULD OFFER NOTHING BUT THEIR WISH THAT I STAY SAFE. HOW CAN DODGE CONTINUE TO REFUSE TO SEND REPAIR PART/PARTS? DO I HAVE TO BE INJURED, OR DIE OR INJURY OR KILL SOMEONE ELSE BEFORE ACTION IS TAKEN? THIS IS NOT RIGHT. WHAT STEPS CAN I TAKE TO ENSURE MY CARAVAN GETS REPAIRED BEFORE ANY OF THESE HAPPEN? SINCE THE RECALL WAS IN 2011 AND IT IS NOW 2015, CAN I NOT ASSUME A REASONABLE TIME HAS PASSED TO EXPECT REPAIR? I AM A 64 YR. OLD WIDOW OF A NAVY VET ON A LIMITED INCOME AND AM AT A TOTAL LOSS WHERE TO TURN FOR HELP TO STAY SAFE. PLEASE HELP. *TR

Mileage: 104,315

Feb 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE WIRELESS IGNITION NODE MODULE. THE CONTACT STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE.

Feb 5, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 10/19/2015*JS

Feb 3, 2015

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE TURNED OFF WITHOUT WARNING AND FAILED TO TURN BACK ON FOR 2 HOURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY THE 2010 MODEL YEAR WERE BEING REPAIRED AT THIS TIME. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

Feb 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 06/19/2015 *JS

Jan 18, 2015

ON SEVERAL OCCASIONS THE VAN HAS SHUT OFF WHEN DRIVING. I HAVE TO GO TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND THEN RESTART THE VAN. I HAVE HAD IT IN TO SEVERAL MECHANICS TO TRY TO FIND OUT WHAT THE ISSUE IS AND HAVE BEEN TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN, WHICH ALWAYS SEEMS TO BE WHEN I AM ON THE HIGHWAY OR AFTER HOURS. I RECEIVED A RECALL NOTICE FOR THIS ISSUE (L25/NHTSA 14V-373) AND HAVE CALLED THE DEALER SEVERAL TIMES AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CALL ME AS SOON AS IT BECAME AVAILABLE. THE LAST TIME I CALLED I WAS TOLD THEY NO LONGER ARE MAKING THE PART OF THIS YEAR VEHICLE. MY QUESTION IS, THAT IF I HAVE AN ACCIDENT AND AM INJURED OR KILLED BECAUSE THIS ISSUE HAS BEEN UNRESOLVED WHO SHOULD I LET MY FAMILY KNOW TO CONTACT, FOR DAMAGES? I DON'T FEEL WE SHOULD BE FORCED TO BUY A DIFFERENT VEHICLE JUST BECAUSE THE CORPORATION HAS FAILED TO MAKE SURE THIS VEHICLE IS SAFE. PLEASE ADVISE. *TR

Mileage: 100,000

Jan 12, 2015

I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR

Mileage: 98,000

Jan 6, 2015 Crash

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED, CRASHED INTO A BRICK WALL, AND STRUCK A LIGHT POLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Jan 2, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 29, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

Dec 11, 2014

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 9, 2014

SOME TIMES WHEN I HAVE GOT IN THE CAR AND STARTED IT UP I WILL TRY TO TAKE DOWN THE WINDOW AND IT WILL NOT GO UP OR DOWN, THE WINDOW WIPERS START GOING AND THE LIGHTS ON THE DASH BOARD START GOING OFF AND ON AND IT WILL START DINGING . THIS ALSO DOES THIS WHILE DRIVING. THIS HAS HAPPENED OVER THE LAST FEW YEARS AND IF I PULL OVER AND TURN THE CAR OFF OR MY SON-N-LAW DISCONNECTS THE BATTERY AND WAITS A LITTLE WHILE TO RE-SET IT, THE CAR WILL START UP FINE. *TR

Nov 24, 2014

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 17, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 7, 2014

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED TO ACCELERATE, DECREASED IN SPEED AND STALLED. THE CONTACT HAD WAITED THIRTY MINUTES BEFORE THE VEHICLE WOULD RESTART. ALSO, THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Sep 30, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM SHUTTING OFF. AS A RESULT, THE KEY WAS UNABLE TO BE RELEASED AND THE ENGINE BATTERY DRAINED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

Sep 23, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS ACTIVATED, AND THE HEADLIGHTS AND INSTRUMENT PANEL ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT HAD TO DISCONNECT THE TERMINAL BATTERY TO GET THE VEHICLE TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Sep 16, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE KEY FOB STRUCK THE IGNITION KEY AND TURNED OFF THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V272000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,809.

Mileage: 52,809

Aug 5, 2014

AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR

Mileage: 75,000

Jun 19, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING OVER A BUMP, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT THE EVAPORATOR SYSTEM INTEGRITY MONITOR SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

Mileage: 500

May 29, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT SLIDING DOOR WIRING AND THE HARNESS NEEDED TO BE REPLACED. IN ADDITION, THE MODULES WERE UPDATED AND THE FAULT CODES WERE CLEARED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,255. UPDATED 09/02/14*LJ THE VEHICLE WAS REPAIRED UPDATED 09/11/2014 *JS

Mileage: 89,255

Mar 13, 2014

ENGINE WOULDN'T START, KEY KEPT COMING UP BAD KEY, TRIED TO GET NEW KEY AND THEY SAID IT'S THE WIN MODULE. I HAVE HEARD OF MANY OTHER WIN MODULES GOING BAD IN THE SAME VAN. WONDERING WHY THIS HASN'T BEEN RECALLED WHEN THE 2010 VANS WIN MODULES HAVE BEEN REPLACED. *TR

Mileage: 85,000

Oct 28, 2013

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE WINDSHIELD WIPERS AND WASHER FLUID MOTOR INDEPENDENTLY ACTIVATED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72000.

Mileage: 72,000

Oct 15, 2013

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 91,000. UPDATED 11/12/13*CN

Mileage: 91,000

Sep 3, 2013

SEVERAL OCCASIONS PRIOR TO THIS, RADIO WOULD NOT COME ON,AND THEN SUDDENLY START WORKING, SEVERAL TIMES IN THE PAST 6 MONTHS, THE CAR WOULD NOT START RIGHT AWAY. AFTER WAITING AND SEVERAL ATTEMPTS IT WOULD THEN START. MECHANIC CHECKED AND COULD NOT SEE ANYTHING WRONG WITH BATTERY,ALTERNATOR OR STARTER. TRAVELED TO FLORIDA AND THE ENGINE LIGHT CAME ON, ALL SYSTEMS WORKING, BUT LIGHT STAYED ON. WENT TO A SERVICE STATION,BUT THE LIGHT JUST WENT OUT,SO WE DIDN'T WORRY. NOW, IN THE PARKING LOT OF MY SONS BASEBALL, ALL THE ELECTRICAL SYSTEMS STOPPED WORKING, THE VEHICLE JUST SHUT OFF, I COULD NOT GET IT TO START, IT FINALLY STARTED AND I DROVE IT TO AUTOZONE AND THE SYSTEMS CHECK SHOWED AGAIN BATTERY, ALTERNATOR AND STARTER ARE FINE. IT DID START UP TODAY AFTER SITTING FOR A DAY AND NOW THE DOORS AND TAILGATE ARE NOT OPERATING. I AM FRUSTRATED AND NERVOUS TO DRIVE THIS VAN. IT IS ONLY 4 YEARS OLD AND I HAVE READ ALL THE ISSUES AND COMPLAINTS AND THIS IS A MAJOR SAFETY ISSUE. IF THE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING, WE COULD GET IN A FATAL ACCIDENT. I TRAVEL A LOT WITH THE CHILDREN AND I HAVE GREAT CONCERNS NOW ABOUT THE SAFETY OF THIS VAN. I READ ABOUT THE L25 RECALL ON THE WIN MODULE FOR THE 2010 CARAVANS. I BELIEVE THIS IS THE DEFECT IN MY 2009. THIS IS MANUFACTURER ISSUE AND SHOULD BE COVERED FOR REPAIR. *JB

Mileage: 73,000

Sep 11, 2012

INTERMITTENT STALLS ON CORNERING. MY WIFE WAS TURNING ONTO OUR STREET WHEN SUDDENLY, THE ENGINE STALLED AND SHE LOST ALL POWER SYSTEMS LIKE STEERING AND BRAKES. SHE WAS BARELY ABLE TO AVOID HITTING A FIRE HYDRANT AND SOME CHILDREN WHO WERE PLAYING NEAR IT. THIS IS THE SECOND TIME IN THE LAST MONTH THAT THE VEHICLE HAS DONE THIS. I BELIEVE THE PROBLEM IS THE SAME IDENTIFIED IN THE 2010 DODGE GRAND CARAVAN AND TOWN AND COUNTY (SAFETY RECALL L25). THE KEY FOB DOES NOT SIT IN THE "ON" POSITION BUT CAN OVER-TRAVEL FROM START TO A POSITION BETWEEN "ON" AND "ACC". IF YOU TURN A CORNER OR HIT A BUMP, THE FOB WILL TRAVEL TO EITHER "ON" OR "ACC". IF IT TRAVELS TO "ACC" YOUR ENGINE WILL SHUT OFF AND THERE WILL BE NO CODES. SINCE YOU WILL LOSE ALL POWER STEERING AND POWER BRAKES, THIS CAN LEAD TO A DANGEROUS SITUATION, ESPECIALLY FOR WOMEN WHO MAY NOT HAVE THE UPPER BODY STRENGTH TO CONTROL THE VEHICLE WITHOUT THE POWER SYSTEMS. WHEN CONFRONTED WITH THE 2010 RECALL NOTICE, MY DEALER HAS ADMITTED THEY ARE AWARE OF THE ISSUE IN 2010 VEHICLES BUT BECAUSE I HAVE A 2009 THEY REFUSED TO EVEN LOOK AT IT. THEY WILL DO NOTHING TO HELP IF THEY CANNOT RECREATE THE ISSUE. HAVING A LOT OF EXTRA WEIGHT ON THE FOB WITH OTHER KEYS AND SUCH PROBABLY EXACERBATES THE PROBLEM AND IS PROBABLY WHY DEALERS ARE UNABLE TO RECREATE SINCE THEY WILL JUST HAVE THE FOB AND NOT ALL THE EXTRA WEIGHT THAT IS NORMALLY FOUND ON PEOPLES KEY CHAINS. THIS IS A CLEAR AND PRESENT DANGER TO BOTH MY FAMILY AND OTHER DRIVERS ON THE ROAD. PLEASE HELP GET CHRYSLER SAFETY RECALL L25 EXPANDED TO ALL VEHICLE AND MODEL YEARS WITH THE SAME FOB DESIGN. *TR

Mileage: 33,000

Jul 11, 2012

ALL LIGHTING FOR THE ODOMETER, TEMPERATURE, COMPASS, AND OVERHEAD LIGHTS FAILED, AND THE DRIVE LOCATION (DRIVE, REVERSE) FAILED. THE REPAIR REQUIRES AN ENTIRELY NEW INSTRUMENT PANEL CLUSTER.*TR

Mileage: 47,300