This Problem Across All Years
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING 20 MPH DOWNHILL AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED THREE OTHER TIMES. ON ONE OCCASION, ALL THE WARNING INDICATORS ILLUMINATED AT THE SAME TIME AS IF THE VEHICLE WERE RESTARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING 20 MPH DOWNHILL AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED THREE OTHER TIMES. ON ONE OCCASION, ALL THE WARNING INDICATORS ILLUMINATED AT THE SAME TIME AS IF THE VEHICLE WERE RESTARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
I COMPLAINED TO DEALER WITHIN THE FIRST YEAR I PURCHASED (2009) ABOUT MY CAR CUTTING OFF WHILE DRIVING. I HAD IT CHECKED, NOTHING FOUND. THIS ONLY HAPPENED ONCE IN A WHILE AND PROGRESSIVELY GOT WORSE. BY THE TIME I HAD RECALL NOTICE IN AUGUST OF 2014 THIS HAPPENED QUITE OFTEN. I HAVE DRIVEN A MILE AND CAR WOULD CUT OFF UP TO 5 TIMES!!! SOMETIMES I CAN GO SEVERAL MILES AND IT NOT HAPPEN BUT ITS SO BAD NOW ITS PRETTY MUCH EVERY TIME I DRIVE. WHEN THIS OCCURS I CANNOT CONTROL STEERING OR BRAKES. I HAD TO RENT A CAR TO GO OUT OF TOWN THIS PAST WEEK. I PICK MY GRANDDAUGHTER UP FROM SCHOOL EVERY DAY AND I HAVE NOTHING ELSE TO DRIVE. I HAVE CONTACTED DEALER MANY TIMES WHO JUST PUT ME OFF. THEY GIVE ME PHONE NUMBERS FOR CHRYSLER WHO NEVER ANSWER. I AM SURE THE CONDITION OF MY CAR IS MORE CRITICAL THAN MOST OF THE RECALLS. THERE WILL BE AN ACCIDENT. I THINK I SHOULD BE PROVIDED WITH SOMETHING SAFE TO DRIVE UNTIL MY CAR IS FIXED. I AM ON DISABILITY, ON A FIXED INCOME AND CANNOT AFFORD TO RENT OR BUY A CAR. PLEASE HELP ME. ALL I GET IS THE RUN AROUND AND PUT ON HOLD! *TR
I COMPLAINED TO DEALER WITHIN THE FIRST YEAR I PURCHASED (2009) ABOUT MY CAR CUTTING OFF WHILE DRIVING. I HAD IT CHECKED, NOTHING FOUND. THIS ONLY HAPPENED ONCE IN A WHILE AND PROGRESSIVELY GOT WORSE. BY THE TIME I HAD RECALL NOTICE IN AUGUST OF 2014 THIS HAPPENED QUITE OFTEN. I HAVE DRIVEN A MILE AND CAR WOULD CUT OFF UP TO 5 TIMES!!! SOMETIMES I CAN GO SEVERAL MILES AND IT NOT HAPPEN BUT ITS SO BAD NOW ITS PRETTY MUCH EVERY TIME I DRIVE. WHEN THIS OCCURS I CANNOT CONTROL STEERING OR BRAKES. I HAD TO RENT A CAR TO GO OUT OF TOWN THIS PAST WEEK. I PICK MY GRANDDAUGHTER UP FROM SCHOOL EVERY DAY AND I HAVE NOTHING ELSE TO DRIVE. I HAVE CONTACTED DEALER MANY TIMES WHO JUST PUT ME OFF. THEY GIVE ME PHONE NUMBERS FOR CHRYSLER WHO NEVER ANSWER. I AM SURE THE CONDITION OF MY CAR IS MORE CRITICAL THAN MOST OF THE RECALLS. THERE WILL BE AN ACCIDENT. I THINK I SHOULD BE PROVIDED WITH SOMETHING SAFE TO DRIVE UNTIL MY CAR IS FIXED. I AM ON DISABILITY, ON A FIXED INCOME AND CANNOT AFFORD TO RENT OR BUY A CAR. PLEASE HELP ME. ALL I GET IS THE RUN AROUND AND PUT ON HOLD! *TR
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN
I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR
I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR
AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR
AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE APPLIED THE BRAKES AND THE ENTIRE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE MANUFACTURER PUT THE BRAKING SYSTEM OF A SEDAN ON THE CARAVANS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY FIVE MONTHS LATER THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC AND THE VEHICLE WAS REPAIRED WITH A THIRD PAIR OF BRAKES IN A THREE YEAR PERIOD. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE APPLIED THE BRAKES AND THE ENTIRE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE MANUFACTURER PUT THE BRAKING SYSTEM OF A SEDAN ON THE CARAVANS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY FIVE MONTHS LATER THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC AND THE VEHICLE WAS REPAIRED WITH A THIRD PAIR OF BRAKES IN A THREE YEAR PERIOD. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 68,000.