2010 DODGE CARAVAN Electrical System Problems
80 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (80)
I WAS DRIVING AT APPROXIMATELY 45-50 MPH AND ALL THE WARNING LIGHTS CAME ON AND IN THE NEXT SECOND THE CAR JUST LOST ALL POWER. NOTHING! I PULLED OVER AND IT STARTED ABOUT 5 MINUTES LATER. HAVING TO DRIVE AN HOUR BACK HOME ON THE HIGHWAY WAS SCARED AND MY FATHER BEING A DISABLED VET - THIS IS THE VEHICLE THAT IS USED.
Mileage: 10
THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND PAY THE DIAGNOSTIC FEE AGAIN, AND HOPE THEY FIND THE PROBLEM. IT IS AMAZING TO SEE THAT THERE ARE ACTUALLY DOZENS OF COMPLAINTS ON-LINE JUST LIKE MINE, AND THEY ARE SAYING THE PROBLEM HAS NOT BEEN FOUND. THIS IS NOT GOOD NEWS FOR A VEHICLE THAT IS SUPPOSED TO BE SAFE FOR THE FAMILY. IT SEEMS TO BE ENGINEERED TO SHUTDOWN, INSTEAD OF JUST NOT START, WHICH IS DANGEROUS, SINCE 10/25/2018.
Mileage: 130,000
"TAKATA RECALL" 2010 DODGE GRAND CARAVAN 4.0 SXT . POWER SHUTTING DOWN WHILE DRIVING ON A CITY STREET . LIGHTS FLASHING ON AND OFF IN THE DASH. NO CHECK ENGINE LIGHTS COMING ON. NO CODES SHOWING WHEN DIAGNOSED. HAS HAPPENED 3 TIMES IN THE LAST WEEK
Mileage: 215,000
WHILE DRIVING AT NIGHT ON A BACK ROAD THE HEADLIGHTS SUDDENLY SHUT OFF EVER THING ELSE WAS FINE LUCKLY I HAD MY FOG LIGHTS ON BECAUSE IT WAS A DARK ROAD . I COULD NOT GET THE HIGH OR LOW BEAMS TO WORK SO DROVE HOME WITH JUST THE FOG LIGHTS .
Mileage: 92,090
VEHICLE DIES WHEN GOING DOWN ROAD OTHER SOURCES SHOW A RECALL FOR THE 2010 CARAVAN
Mileage: 157,238
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE MILEAGE GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT PULLING RD N, NAPLES, FL 34109, (239) 594-2100) WHERE DIAGNOSTIC TESTING WAS COMPLETED ON THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Mileage: 92,000
DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.
Mileage: 120,000
THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL. MY VAN WAS PARKED IN MY DRIVEWAY RAN PERFECT ONE EVENING THE NEXT MORNING NOTHING AND KEY GOT STUCK.
Mileage: 91,000
ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS BEEN BACK TO THE DEALERSHIP. THE FIRST DIAGNOSIS WAS A BRAKE SWITH RELAY AND THEY SAID THAT SHOULD FIX IT. WELL THE SAME PROBLEMS OCCURED A FEW MORE TIMES WITH NO COMMON DENOMINATOR AS TO WHY IT WAS NOT RUNNING. I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY UNPLUGGED THE TIPM (TOTAL INTEGRATED POWER MODULE). THEY SAID THAT CLEARED ALL CODES AND A RESET FIXES THE PROBLEM SOME TIMES. I PICKED IT UP THE NEXT AND EVERYTHING WAS FOR MY TRIP TO ST. LOUIS AND BACK. I GOT IN THE VAN LATER THAT EVENING AND WHILE DRIVING DOWN THE DRIVEWAY THE ENGINE SHUT OFF AND THE VAN LOST ALL POWER. I ALMOST TOO OUT MY FENCE WHEN THIS HAPPENED. I PUT IT IN PARK AND THE KEY WOULDN'T COME OUT. AFTER A LITTLE WHILE THE KEY CAME OUT ANBD THE VAN FINALLY STARTED. I CALLED THE TOW TRUCK AND HAD IT HAULED DIRECTLY TO THE DEALER. AFTER A FEW DAYS THE DETERMINED IT WAS HE TIPM AND THE BILL WAS APP. $1000.00. I HAVE A CASE OPENED WITH CHRYSLER (CASE #: 31057897) WITH THERESA. AFTER GOOGLING THE TIPM I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH CARAVANS, TOWN & COUNTRY'S, DODGE RAMS, DURANGOS AND SOME JEEP MODELS. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO RECTIFIED BY CHRSLER.ALL OF THESE INCIDENTS HAVE OCCURED IN VARIOUS LOCATION (PAKKING LOTS, DRIVEWAY, RURAL HIGHWAYS WITH NO SHOULDER, STOP LIGHTS AND STOP SIGNS.)
Mileage: 88,000
WHILE DRIVING ON A STREET AND HITTING A LARGE BUMP OR DRIVING OVER BUMPY RAILROAD TRACKS THE VEHICLE WILL JUST SHUT OFF LIKE SOMEONE TURNED OFF THE IGNITION. YOU HAVE TO PUT THE CAR BACK IN PARK AND TURN THE IGNITION SWITCH ON TO START THE CAR AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. *TR
Mileage: 126,000
UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FOR THAT VEHICLE,PLEASE DO SOMETHING FOR THAT VEHICLE BEFORE SOME DIES OR ARE SERIOUS INJURED,THAT PROBLEM HAS HAPPEN SEVERAL TIMES IN A WEEK,TOOK VEHICLE OFF THE ROAD FOR WINTER DRIVING. *TR
Mileage: 65,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE OCCURRED ONLY AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR FORTY-FIVE CONSECUTIVE DAYS FOR FURTHER INVESTIGATION. ADDITIONALLY, THE THERMOSTAT HOUSING WIRING HARNESS WAS REPLACED, BUT THE FAILURE PERSISTED. PRIOR TO THE RECALL REPAIR, THE ENGINE WOULD SHUT OFF IF THE GEAR LEVER WAS SLIGHTLY TOUCHED. ALSO THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION, BUT THE RECALL REPAIR CORRECTED THIS ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHEN THE VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE FUSE BLOCK (TIPM) FAILED AND NEEDED TO BE REPLACED. IN ADDITION, WHILE DRIVING 55 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,791.
Mileage: 120,791
MY CAR HAS BEEN HAVING INTERMITTENT STALLING/ NO STARTING ISSUES SINCE 9/16/14. I HAVE REPLACED THE BATTERY, SPARK PLUGS, CRANK SHAFT SENSOR, WYN MODULE. I HAVE HAD MY MECHANIC LOOK IT + I HAVE TAKEN IT INTO THE DODGE DEALER 2 TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHY IT KEEPS STALLING/ NOT STARTING. I HAVE TRIED CONTACTING THE DODGE CORPORATE OFFICE TO SEE IF THEY COULD HELP BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. MY CAR HAS STOPPED COMPLETELY (LOSING STEERING/POWER) A LOT OF TIMES, OF WHICH 2 TIMES WERE ON THE FREEWAY GOING 50 + MILES W/ KIDS IN MY CAR. THIS IS A HUGE SAFETY ISSUE!!!! LUCKILY I WAS ABLE TO PULL OFF THE ROAD AND RESTART MY CAR BEFORE MY KIDS AND I WERE HIT. 9/16/14- SERVICED CAR FOR INTERMITTENT NO START 6/22/15 DID NOT START FOR SEVERAL TIMES 7/9/15 SERVICED CAR FOR INTERMITTENT NO START 8/19/15 SERVICED CAR FOR INTERMITTENT NO START- REPLACED BATTERY XX- GOING INTO PARKING LOT 20 MPH CAR CUT OFF. XX- COMING OUT OF CHURCH PARKING LOT 10 MPH CAR CUT OFF. XX- COMING OUT OF BRENTWOOD GOLF COURSE 20 MPH CAR CUT OFF. (NO CODES) 1/22/16 SERVICED CAR FOR INTERMITTENT NO START/STALLING 2/4 REPLACED SPARK PLUGS $343 3/16 ON HWY 680 GOING 50 MPH W/2 KIDS IN THE CAR. CAR CUT OFF , LOST STEERING/POWER. GOT INTO EMERGENCY LANE TURNED IT OFF / ON. 3/22 SERVICED CAR FOR INTERMITTENT NO START/STALL. REPLACED CRANK SHAFT $157 3/23 HWY 4 BY CEMETERY GOING ABOUT 55 MPH. CAR CUT OUT, LOST STEERING/POWER 3/24 PULLING INTO DRIVEWAY CAR SHUT OFF. CALLED DODGE DEALER SPOKE TO CHRIS WOODSON 9257566381 3/29 DODGE DEALER REPLACED WYN MODULE $799 4/23 3 X TO START SATURDAY AM BEFORE FINE ARTS 5/18- CAR DIDN'T START @7:10 HAD TO GET NEIGHBOR'S CAR TO TAKE CHILD TO SCHOOL.7:30 CAR STARTED UP 7:50 CAR DIDN'T START 2:45 PM CAR STARTED 5/25 DODGE COULDN'T FIGURE OUT WHY NO START VIDEO ALSO AVAIL.
Mileage: 99,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ALL THE WARNING LIGHTS ON THE DASH LIGHT UP, THE WIPERS START AND CAN'T BE STOPPED, ALL THE WINDOWS WON'T GO UP OR DOWN, THE DOOR LOCKS WON'T WORK AND WORST OF ALL THE GAS GAUGE, SPEEDOMETER, AND OTHER DASH INDICATORS GO DEAD SHOWING NO ACTION. THIS ALL HAPPENS UNANNOUNCED AT ANY TIME DRIVING OR STILL. IT CAN HAPPEN WITH JUST TURNING THE KEY ON TO START THE CAR.THE MOST RECENT TIME, 2/10/16 THE DEALER REPAIR SAID THERE WERE A TOTAL OF 24 DIFFERENT CODES SAVED THAT DID CONFLICT WITH EACH OTHER.
Mileage: 97,000
2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD RECALL # 14V373000. *JB
TIPM ELECTRICAL FIRE WHILE VAN WAS PARKED. STARTED AFTER PUSHING THE DOOR LOCK ON MY KEY FOB. CHRYSLER SENT AN INDEPENDENT ADJUSTER OUT ON 2/2/16. HAVE NOT HEARD FROM CHRYSLER YET. THIS IS THE 2ND TIME MY VAN HAS HAD AN ELECTRICAL FIRE. 1ST TIME WAS OCTOBER 2014 - HAD TO REPLACE ENTIRE ELECTRICAL SYSTEM IN THE VAN. I SAVED THE 2 BOXES WORTH OF BURNED HARNESSES/PARTS JUST IN CASE. I PAID $6,000 OUT OF POCKET LAST TIME. FIRE DEPARTMENT CAME AND DISCONNECTED BATTERY AND FUSE BOX. NO FLAMES OR INJURIES.
Mileage: 40,000
I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03-10-16 *BF THE CONSUMER STATED IT HAS BEEN OVER A YEAR, SINCE SHE RECEIVED THE FIRST RECALL NOTICE. UPDATED 03/23/16.*JB
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ UPDATED 04/05/16.*JB
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ UPDATED 05/09/18*JB *CN
Mileage: 51,500
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION MODULE), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Mileage: 110,000
I RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE FOR THE WIRELESS IGNITION NODE MODULE OF MY DODGE CARAVAN IN MAY 2015. IT IS IMPORTANT FOR MY SAFETY CONCERNS AND VEHICLE RELIABILITY. I WENT TO THE DEALER FOR THE FREE CORRECTION-UPGRADE AND REPAIR IN MAY. THEY TOLD ME THE PART IS NOT IN, BE IN NEXT WEEK, NEXT WEEK, IN A FEW DAYS......ON AND ON...ETC..........MADE ME SEVERAL APPOINTMENTS AND THE PARTS NEVER ARRIVED, THUS WASTING MY TIME AND WEEKLY SCHEDULING. IF I CALL THEY GET ANNOYED WITH MY CALL, IF I GO THERE THEY GET ANNOYED FOR MY REQUESTED AND REQUIRED BY LAW, FREE REPAIR. THEY PROMISE, NEXT WEEK, YOU ARE ON OUR LIST, YOU WILL BE SOON, LET ME LEAVE A NOTE.....IT SEEMS LIKE A SCAM. NOW IT IS OCTOBER 21, 2015 AND IT STILL HAS NOT HAPPENED. THEY WERE AGAIN ANNOYED WITH YESTERDAYS VISIT AND GAVE MANY EXCUSES AND OF NO HELP. THEY KEEP GIVING EXCUSES FOR NOT PERFORMING THIS SAFETY RECALL. SOMETHING VERY STRANGE IS GOING ON HERE AND THEY SEEM TO BE IGNORING THEIR CUSTOMERS SAFETY OF WHICH THE REPAIR IS REQUIRED BY LAW TO BE PERFORMED......AFTER ALL.....IT IS A SAFETY RECALL! I AM CONSIDERING FUTURE LAWSUIT/OR CLASS ACTION LAWSUIT WITH MANY OTHERS WHO ARE VERY UNHAPPY WITH CHRYSLER/B&B DODGE. PLEASE TAKE CARE OF THIS. THE DEALER IS B&B DODGE, 125 GRANDVIEW AVE, HONESDALE, PA 18431. TELEPHONE NUMBER: 570-253-12909. THE REPAIR IS REPLACEMENT OF "THE WIRELESS IGNITION MODULE" (WIN), REPLACEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEYS (FOBIK) AND IGNITION SWITCH, ETC. THIS IS ALL FULLY DESCRIBED ON MY FCA SAFETY RECALL..........R03/NHTSA/14V-373. BY THE WAY, AFTER ALL OF THIS AGGRAVATION, I AM CONSIDERING MY NEXT VEHICLE NOT TO BE A CHRYSLER PRODUCT. THANK YOU VERY MUCH. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 27,000
SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.
Mileage: 9,800
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
THE IGNITION SWITCH WAS FINALLY REPLACED AS A RESULT OF A RECALL. SHORTLY AFTER THE REPLACEMENT WE BEGAN EXPERIENCING A SITUATION IN WHICH THE VAN WOULD NOT START. ALL WE COULD GET WAS A "CLUNK" SOUND FROM THE FRONT OF THE VEHICLE. IT HAS A BATTERY THAT IS LESS THAN A YEAR OLD AND USUALLY STARTS FINE. THE SITUATION EXISTS WHEN WE TRY TO USE EITHER KEYS. SO FAR, WE HAVE BEEN LUCKY IN THAT IT STARTS FINE AFTER AFTER 8 OR MORE TRIES; THE ENGINE WILL START AND FOR SEVERAL DAYS TO A COUPLE OF WEEKS THINGS ARE FINE AND THEN THE SAME THING HAPPENS AGAIN. ALL ELECTRICAL SYSTEMS SEEM TO BE OPERATING PROPERLY EXCEPT FOR THE TIRE PRESSURE LIGHT. IT, TOO, HAS STARTED ACTING UP WITH ABOUT THE SAME FREQUENCY. THE DODGE SERVICE DEPARTMENT FEELS IT MAY BE THE BATTERY IN THE PRESSURE SENSOR VALVE. FUNNY THAT THEY BOTH STARTED ABOUT A MONTH OR TWO AFTER THE IGNITION SWITCH WAS REPLACED.
Mileage: 96,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE IN THE IGNITION SWITCH AND THE VEHICLE WAS DIFFICULT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACT MULTIPLE TIMES AND INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Mileage: 120,000
THERE IS A KNOWN RECALL NOW FOR 2008-2010 DODGE CARAVANS FOR THE IGNITION SWITCH OR WIN MODULE MALFUNCTIONING. MY VAN STARTED WITH NOT TURNING COMPLETELY OFF WHEN THE KEY WAS IN OFF MODE AND REMOVED FROM THE IGNITION. THE RADIO WOULD STILL BE ON AND LIGHTS ON THE DASH WITH THE KEY COMPLETELY OUT OF IGNITION. I HAD TO REMOVE THE BATTERY CABLE TO GET THE VAN TO TURN OFF COMPLETELY. THIS WORKED FOR A COUPLE DAYS BUT NOW IT WILL NOT START OR RUN AT ALL. THE ERROR ON THE DASH DISPLAY SAYS "BAD KEY" AND I AM UNABLE TO START OR USE MY VAN AT ALL. WHEN ASKED ABOUT RECALL THEY SAY MY VAN DOESN'T FALL INTO THE MONTHS THEY ISSUED THE RECALL FOR IN 2010? I AM GOING TO HAVE TO GET THIS FIXED BECAUSE I CANNOT USE THE VAN OTHERWISE AND TO REPLACE THE WIN MODULE IT IS GOING TO COST ME AROUND $600 (WHICH I DO NOT HAVE!). I JUST PURCHASED THE VAN ON MEMORIAL DAY WEEKEND 05/2015 SO I HAVE ONLY HAD THIS VEHICLE ROUGHLY 3 MONTHS AND IT IS ALREADY BROKEN DOWN. NOT A HAPPY CUSTOMER!
Mileage: 57,800
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mileage: 78,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER DOOR LOCKING MECHANISM INDEPENDENTLY SHIFTED. THE CONTACT ALSO STATED THAT IT TOOK NUMEROUS ATTEMPTS WHEN LOCKING OR UNLOCKING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Mileage: 63,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. ON A LATER DATE, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOBIKS AND WIN MODULE WERE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO ADVISE THE CONTACT OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HELLO, I OWN A 2010 DODGE CARAVAN. SUNDAY APRIL 19, 2015 I WAS DRIVING TOWARDS LAS VEGAS FROM KINGMAN, AZ AT NIGHT WHEN SUDDENLY MY HEADLIGHTS TURN OFF. KEEP IN MIND I HAVE MY 3 KIDS WITH ME, AGES 8,9 AND 10. I TURNED BACK AROUND AFTER DRIVING OVER 40 MILES, USING ONLY MY FOG LIGHTS THAT PROVIDE 40-50 FEET OF VISIBILITY. I CAUTIOUSLY DRIVE HOME ALMOST IN THE DARK, MADE IT HOME AND GOOGLED THIS PROBLEM. LOOKS LIKE A TIPM ISSUE FROM WHAT I GATHERED. SO IN THE MORNING MY VEHICLE DOESN'T START. I CALLED MY LOCAL DODGE DEALER, THEY AREN'T AWARE OF A RECALL ON THIS AND HAS NEVER HEARD THIS BEFORE. ADDITIONALLY THEY WANT $110 TO TELL ME WHAT'S WRONG WITH MY VEHICLE. SO I HAD MY VEHICLE TOWED TO MARTIN SWANTY HYUNDAI TO DIAGNOSE THE PROBLEM FOR FREE, AND I SPENT $111 ON WHAT THEY SAID WAS A BAD POSITIVE BATTERY TERMINAL CONNECTION. WELL, GOT IT HOME, THE HEADLIGHTS WORKED AGAIN. NEXT DAY, IT'S NIGHT TIME AGAIN AND GUESS WHAT, NO HEADLIGHTS AGAIN! LOOKS LIKE IT WASN'T THE BATTERY CONNECTION, STILL HAVING THE FAMOUS TIPM M.O. THIS IS CLEARLY NOT THE FIRST VEHICLE TO HAVE THIS PROBLEM. I SEE THIS IS A CLASS ACTION LAWSUIT THAT DODGE AND CHRYSLER ARE SWEEPING UNDER THE RUG. SO NOW I HAVE A FAMILY OF 5 (SOON TO BE 6) TO SUPPORT, AND DRIVE AROUND IN MY FAMILY VEHICLE WITH NO HEADLIGHTS AND THIS IS NOT A RECALL YET WITH DODGE? AND YOU WANT ME TO SPEND OVER $1000 TO GET IT FIXED JUST TO PUT ANOTHER FAULTY PART IN MY VAN AGAIN? I HAVE MY FAMILY TO FEED, NOT $1000 TO FEED INTO MY CAR THAT'S ONLY 5 YEARS OLD AND PAID OFF. I WAS TOLD BY MY LOCAL DODGE DEALER TO CALL CHRYSLER AT 1-800-334-9200 AND SPOKE WITH A REPRESENTATIVE THAT SAID THAT THEY WILL NOT OFFER A COMPLEMENTARY DIAGNOSIS, I WOULD NEED TO PAY ANOTHER $110 TO HAVE IT LOOKED AT TO DIAGNOSE WHAT IS WRONG. I ASKED THEM IF THEY WERE FAMILIAR WITH THIS ISSUE AND THEY SAID THEY WERE NOT. *TR
Mileage: 107,100
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VAN, ON AT LEAST 5 OCCASIONS HAS HAD THE RADIO CUT OUT, THE WINDOWS NOT BE ABLE TO OPEN, AND THE WORST NO WIPERS, RADIO, LIGHTS IN OR OUTSIDE, HEAT, DEFROSTER FOR THE VEHICLE DURING A DOWN POUR. GETTING OFF THE ROAD MEANT I HAD TO OPEN THE WINDOW AND STICK MY HEAD OUT IN THE RAIN ALL WHILE I TRY TO CROSS A BUSY MILWAUKEE INTERSECTION AND PULL THE VEHICLE OVER, TURN OFF THE ENGINE AND THEN RESTART IT. NOTHING ELSE WILL WORK. *TR
Mileage: 94,000
I TOOK MY VAN TO THE DEALER BECAUSE THE WINDOWS WOULD EITHER ROLL DOWN ON THEIR OWN AND THE SWITCH ON THE DOOR WORKED SOMETIMES. I PURCHASED A BATTERY FOR MY KEY FOB BECAUSE THE DOORS WOULD NOT LOCK OR UNLOCK ALL THE TIME. THE DEALER FIXED THE RECALL SWITCH FOR THE VENT WINDOWS, AND I WAS CHARGED $4.03, $400.00, LABOR AND TOTAL OF $179.56 IN PARTS. THEY DID NOT OFFER A LOANER CAR WHILE MY VAN WAS BEING WORKED ON. I HAD TO PAY 82.00 FOR A RENTAL. I HAD 3 QUARTERS OF A TANK OF GAS WHEN I DROPPED IT OFF, AND WHEN I GOT THE VEHICLE BACK IT WAS A LITTLE UNDER THE 1/2 MARK AND NO ONE OFFERED TO REPLACE IT. THE DEALER DID TAKE $200.00 OFF, AND I WAS TOLD THAT THEY DID IT BECAUSE I WAS A GOOD CUSTOMER. WELL, I DON'T THINK GOOD CUSTOMERS SHOULD BE TREATED THIS WAY. THE WINDOWS AND MIRRORS DO WORK NOW, HOWEVER; THEY MUST HAVE BROKE SOMETHING ELSE BECAUSE MY SIDE DOORS WILL NOT LOCK, THEY CHANGED THE BATTERY IN THE KEY FOB AND IT STILL DOES NOT WORK. I'VE HAD PROBLEMS WHERE AS THE FRONT WINDOWS WOULD GO DOWN 1/2 WAY ON THEIR OWN. I HAVE READ WHERE THERE HAVE BEEN NUMEROUS REPORTS ABOUT THE WINDOWS GOING DOWN ON THEIR OWN AND IT WOULD SEEM TO ME THAT THIS IS WERE THE PROBLEM STEMMED FROM. THE WINDOWS GO DOWN WHENEVER THEY WANT TO AND MOISTURE GETS IN SIDE THE VEHICLE AND CAUSES THIS TYPE OF PROBLEM. I CALLED THE DEALERSHIP BACK ON 3/13/2015 AND NO ONE ANSWERED AND I COULD NOT LEAVE A MESSAGE. I CALLED BACK ON 3/15/2015 AND SPOKE WITH A VERY NICE YOUNG LADY NAMED [XXX] AND SHE SAYS THEY WOULD NOT HAVE A LOANER UNTIL THURSDAY, 3/18/2015 EVEN THOUGH THEY HAVE A RELATIONSHIP WITH THE ENTERPRISE RENT A CAR COMPANY. WHAT AM I LOOKING FOR?? I AM EXPECTING TO BE REIMBURSED FOR THE $381.55. I FEEL STRONGLY THAT THIS WAS A FACTORY ISSUE AND THE DODGE CHRYSLER JEEP DEALER SHOULD BE RESPONSIBLE FOR ALL CHARGES, INCLUDING THE MONEY SPENT ON A RENTAL CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 81,146
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE DEALERSHIP IN DOTHAN, ALABAMA HAS REFUSED TO REPAIR THIS RECALL. THE EXCUSE THAT THEY ARE WAITING ON APPROVAL AND PARTS HAS BEEN USED SEVERAL TIMES. SOMEONE HAS TO TAKE IMMEDIATE ACTION. *TR
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THERE IS A RECALL ON THE REAR QUARTER WINDOW SWITCH THAT MAY OVERHEAT . I RECEIVED THE LETTER ON THURSDAY AND BY SUNDAY MY DOOR CAUGHT ON FIRE, NOW NOT ONLY THE SWITCH MUST BE REPLACED AND I SUPPOSE ALL WIRING AND REST OF THE SWITCHES AND THE DOOR INTERIOR PANEL SHOULD BE CHANGE BECAUSE OF DAMAGE. I CALLED THE RECALL CENTER AND AFTER TWO DAYS I'M STILL WAITING FOR A CALL WITH INSTRUCTIONS AS TO WHAT TO DO NOT TO MENTION THE SCARE ME AND MY WIFE GOT AND THE EXPENSES IT WILL COST ME BECAUSE I NEED TO RENT A CAR UNTIL THE ISSUE IS RESOLVED. *TR
Mileage: 69,000
MY VAN HAS REPEATEDLY STOPPED WHILE DRIVING, APPROXIMATELY 10 TIMES FROM NOVEMBER 2014 TO JANUARY 2, 2014. I LOSE ALL POWER STEERING AND BRAKES WITHOUT WARNING AND HAVE TO CAREFULLY GET MYSELF TO THE SIDE OF THE ROAD. THIS IS A VERY DANGEROUS SITUATION AND SCARES ME ESPECIALLY WHEN MY FAMILY IS IN THE VAN WITH ME. IN ALL INSTANCES I HAVE BEEN LUCKY AND HAVE ONLY BEEN GOING 20-40 MPH AND HAS BEEN IN PLACES THAT I'M ABLE TO GET OVER EASILY. THE NEXT TIME I MAY NOT BE SO LUCKY. WHEN I GET PULL OVER I PUT THE VAN IN PARK, TURN THE KEY TO OFF AND RESTART WITH NO PROBLEMS. I HAD THE VAN IN THE DEALERSHIP FOR AN ENTIRE DAY WITH NO LUCK. THEY TOOK IT OUT SEVERAL TIMES AND COULD NOT GET IT TO RECUR. THEY DID SOME UPDATING ON THE COMPUTER SYSTEM. THEY CHECKED ALL KINDS OF THINGS OUT AND EVERYTHING WAS COMING BACK ALRIGHT. THEY ALSO COULD NOT SEE ANY CODES THAT THERE WAS A PROBLEM. I DID NOT HAVE IT OCCUR AGAIN FOR ALMOST 2 WEEKS IN THE SHOP SO I THOUGHT MAYBE IT WORKED, HOWEVER ON JAN. 2, 2014, IT OCCURRED AGAIN. THIS PROBLEM REALLY CONCERNS ME ESPECIALLY AFTER RECENTLY READING HOW OFTEN THIS HAS HAPPENED TO OTHER PEOPLE WITH THE SAME VEHICLE. *TR
Mileage: 79,000
SINCE 2013 MY DODGE GRAND CARAVAN HAS FAILED TO START ON NUMEROUS OCCASIONS. IT WILL WORK OK WHEN SUDDENLY YOU TURN THE KEY AND THE DASH LIGHTS COME ON BUT THE ENGINE WILL NOT TURN OVER. A DODGE DEALER CHANGED THE BATTERY BUT THE PROBLEM HAS PERSISTED. SOMETIMES YOU CAN TURN THE KEY TO ON SHIFT INTO DRIVE AND BACK INTO PARK AND IT WILL START. SOMETIMES YOU CAN SHIFT INTO NEUTRAL AND IT WILL START. OTHER TIMES NEITHER OF THESE FIXES WORK. RESEARCHING THIS PROBLEM SHOWS IT HAS LONG BEEN A LONGTERM PROBLEM WITH DODGE AND CHRYSLER COVERING SEVERAL YEAR MODELS. NUMEROUS PEOPLE HAVE REPORTED STARTERS, BATTERIES, TIPM MODULES, WIN MODULES, FOBS AND NEUTRAL SAFETY SWITKENNETHCHES (TRANSMISSION RANGE SENSORS) BEING REPLACED WITH NO RELIEF FROM THE PROBLEM. CHRYSLER AND DODGE DEALERSHIPS ARE UNABLE TO DIAGNOSE THE PROBLEM AND CORRECT IT. IT HAS LEFT US STRANDED IN BOTH COLD AN HOT WEATHER SOMETIMES WITH OUR 3 SMALL GRANDCHILDREN IN THE VEHICLE. I FEEL THAT THE SAFETY ISSUE OF THIS PROBLEM IS SOMETHING THE MANUFACTURER SHOULD BE REQUIRED TO IDENTIFY AND CORRECT. *TR
Mileage: 500,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Mileage: 500
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO START THE IGNITION. THE CONTACT ALSO STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE STARTED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE REMOTE CAR STARTER MAY HAVE BEEN THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400. UPDATED 12/9/14*CN UPDATED 10/1/2015*JS
Mileage: 14,400
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Mileage: 62,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BAD KEY SENSOR INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE DECELERATED BEFORE STALLING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUME NORMAL OPERATION. THE DEALER STATED THAT THE WIN MODULE AND WIRELESS IGNITION MODULES WERE FAULTY. THE MODULES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS OR PUTTING THE GEAR IN NEUTRAL. UPDATED 6/1/2015 *JS
Mileage: 74,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN INTERMITTENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Mileage: 33,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION AND ALL THE ELECTRICAL COMPONENTS FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
WHILE DRIVING ON THE HIGHWAY IN NORTH EAST FLORIDA, I DROVE INTO A VERY HEAVY THUNDERSTORM. TRIED TO TURN ON WIPERS AND NOTHING HAPPENED. I WAS TRAVELING IN THE CENTER LANE AND COULD NOT MOVE OFF THE ROAD. MY VISIBILITY WAS REDUCED TO ZERO... I COULD NOT SEE PAST THE WINDSHIELD. I WAS FORCED TO SLOW DOWN RAPIDLY CAUSING PANIC WITH TRAFFIC BEHIND ME. I HAD TO DRIVE USING MY 2 SIDE MIRRORS TO GUIDE ME AND ONLY KNOWING THAT I WAS IN BETWEEN THE 2 WHITE LANE STRIPES. I EVENTUALLY MADE IT TO THE SIDE OF THE ROAD BUT COULD NOT PROCEED UNTIL THE RAIN STOPPED. 2 WEEKS LATER, I WAS ON OFFICIAL TRAVEL AND THE EXACT SAME THING HAPPENED AGAIN, ALMOST CAUSING AN ACCIDENT. THE DEALERSHIP SERVICE SHOP CHANGED THE WIPER MOTOR COSTING $450 ON THE FIRST REPAIR. NOW THEY ARE SAYING THAT IT IS THE "TIPM, TOTALLY INTEGRATED POWER MODULE", WHICH WILL FOR THE PART ALONE COST NEARLY $1000. THE DEALERSHIP WILL NOT CREDIT THE FIRST REPAIR THAT THEY CHARGED AND GOT WRONG AND IT HAS BEEN 6 DAYS ON THIS REPAIR AND THEY STILL DO NOT HAVE THE PART NEEDED. I DID DO SOME RESEARCH AND FOUND THAT THE TIPM HAS PENDING LAWSUITS AND CONTROLS MANY ITEMS IN THE VEHICLE THAT COULD CAUSE A MAJOR SAFETY ISSUE. RECOMMEND STAYING AWAY FROM THESE VEHICLES WITH TIPM ISSUES. RECOMMEND ALSO THAT GSA GET A REFUND ON THE FIRST REPAIR. *TR
Mileage: 45,000
HEADLIGHTS UNEXPECTEDLY GO OUT. DO NOT COME BACK FOR A FEW DAYS SOMETIME A MONTH. HAPPENS WHEN YOU ARE DRIVING AT NIGHT SOMETIMES THEY JUST WONT COME ON WHEN TURNED ON. WHEN STUCK WITH OUT HEADLIGHTS HAVE TO DRIVE HOME WITH FOG LIGHTS. VERY DANGEROUS. *TR
Mileage: 78,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT ONLY THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS WERE ABLE TO BE UNLOCKED. THE VEHICLE WAS TOWED TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,500.
Mileage: 64,500
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Mileage: 85,000
HEADLIGHTS WOULD NOT COME ON AFTER DARK. CAR HAD TO BE TOWED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, WHERE THE HEADLIGHTS DO COME ON THEN GO OFF. VERY UNSAFE!! IT WAS RETURNED TO THE DEALER AFTER THE FIRST INCIDENT TO FIX, BUT IT HAS HAPPENED AGAIN REPEATEDLY. NOW WE HAVE TO TAKE IT BACK TO THE DEALER FOR A $700 FIX. UNSAT!! *TR
Mileage: 31,000
UPON STARTING THE DODGE CARAVAN SE 2010 I CLOSED BOTH POWER PASSENGER DOORS WITH MY CHILDREN IN SAFETY BELTS, UPON ENTERING THE DRIVERS SIDE MY CHILD ASKED ME TO TURN ON THE OVERHEAD LIGHTS SO THAT SHE COULD FIND SOMETHING THAT DROPPED ON THE FLOOR WITH THE DRIVERS DOOR OPENED, AND THE VEHICLE RUNNING I TURNED ON THE OVERHEAD LIGHTS ONLY TO HAVE BOTH POWER PASSENGER DOORS OPEN ON THEIR OWN. I WAS ABLE TO REPLICATE THIS ERROR A NUMBER OF TIMES UNDER SIMILAR CONDITIONS, AND AM UNABLE TO PIN POINT A CAUSE. THIS COULD BE A LARGE SAFETY DEFECT. WHAT IF THIS WAS TO HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS ? THIS ISSUE COULD CAUSE A MINOR PASSENGER TO BE EJECTED FROM THE VEHICLE. I ASK FOR A RECALL / INVESTIGATION. *TR
Mileage: 51,000
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THE VEHICLE HAD SEVERAL ELECTRICAL FAILURES. THE BRAKE LIGHT AND TURN SIGNAL LIGHTS BECAME INOPERABLE. THE POWER WINDOWS BEGAN TO OPERATE INDEPENDENTLY, THE HAZARD LIGHTS FAILED INTERMITTENTLY, THE RADIO FAILED TO FUNCTION WHEN ENGAGED AND THE IGNITION KEY WOULD SPORADICALLY FAIL TO EXTRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL BULBS AND BRAKE LIGHT BULBS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT DID NOT HAVE THE DEALER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE OTHER ELECTRICAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,521 AND THE CURRENT MILEAGE WAS 48,800.
Mileage: 45,521
FIRST INCIDENT WAS MAY OF 2012 WHEN DRIVE AT I LOST POWER TO WINDOW WIPERS, TURN SIGNALS ,WINDOWS, DOOR LOCKS AND RADIO. I FILED A COMPLAINT WITH THE NHTSA ON 09/28/2012 NO.10490319. SINCE THEN THE DEALER REPLACED THE CONTROL MODULE WITH REPLACEMENT FIX ON 01/03/2013 PER YOUR RECALL NOTICE. THE NEW MODULE IS NOW HAVING THE SAME ISSUE AS THE OLD DESIGN. *TR
Mileage: 29,158
2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD IN AUGUST 2012, WHILE TRAVELING AT NIGHT, ALL THE OF THE DRIVING LIGHTS WENT OUT ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSTIC TEST REVEALED, THE HEADLAMP SWITCH NEEDED TO BE REPLACED. IN OCTOBER 2012, WHILE DRIVING AGAIN AT NIGHT, ALL OF THE LIGHTS WENT OUT. AFTER TAKING THE VEHICLE BACK TO THE DEALER IT WAS NOTED THAT AT TIMES THE LIGHTS WOULD WORK INTERMITTENTLY. THEY DETERMINED THROUGH DIAGNOSTICS TESTING IT AGAIN NEEDED A HEADLAMP SWITCH AS WELL AS AN INTEGRATED POWER MODULE. SINCE THE LIGHTS WERE OPERATIONAL AT THAT TIME, THE CONSUMER WAS INFORMED TO CONTINUE DRIVING AND THE NECESSARY PARTS WOULD BE ORDERED. THE FIRST WEEK OF NOVEMBER WHILE DRIVING, THE LIGHTS WENT OUT AGAIN. THE CONSUMER RETURNED TO THE DEALER, WHERE SHE WAS GIVEN A LOANER VEHICLE, WHICH SHE HAD FOR 10 DAYS, BECAUSE THE PARTS HAD NOT ARRIVED. ON FRIDAY OCTOBER 4, 3013, WHILE DRIVING, ALL OF THE ELECTRICAL POWER CONTROLLING THE TURN SIGNALS, AIR CONDITIONING, POWER WINDOWS, RADIO, WINDSHIELD WIPERS, ETC. STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISCOVERED THE VEHICLE NEEDED AN IGNITION SWITCH. THE CONSUMER WAS INFORMED, IT WAS AN APPARENT PROBLEM WITH THE 2010 MODELS. THE DEALER INFORMED THE CONSUMER, THERE WAS A SHORTAGE OF PARTS, AS THE COMPANY THAT MANUFACTURED IT, HAD GONE OUT OF BUSINESS.
THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED 11/04/13 THE CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR REPAIRS TO THE TRANSMISSION, AND THE ENGINE LIGHT ILLUMINATING. UPDATED 06/29/15.*JB
Mileage: 35,628
WHILE DRIVING ABOUT 70 MILES PER HOUR ON THE INTERSTATE, THE ENGINE SHUT DOWN WITHOUT WARNING. I WAS ABLE TO STEER THE VAN OFF THE ROAD. I HAD NO TROUBLE RESTARTING THE VEHICLE. THE VEHICLE CONTINUED TO SHUT DOWN PERIODICALLY OVER THE NEXT MONTH OR SO. I TOOK IT TO THE DEALER FOR REPAIR. THE SAID THAT THEY HAD IDENTIFIED THE PROBLEM AND FIXED IT. THE VEHICLE CONTINUED TO SHUT DOWN AND IT WAS MAKING ME AND MY FAMILY VERY NERVOUS, BECAUSE WE HAD NO IDEA WHEN IT WOULD JUST "STOP". IT WOULD MAKE A SHORT CLICK SOUND, THEN "STOP". I TOOK IT BACK TO THE DEALER, AND THIS TIME, THEY COULD NOT FIND ANYTHING WRONG. I CALLED AND REPORTED THE PROBLEM TO THE HEADQUARTERS, AND THEY REFERRED ME BACK TO THE LOCAL DEALER. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT. I HAD NO PROBLEM WITH LEAVING IT, BUT BY THIS TIME, I WAS FEARFUL FOR MY LIFE AND HAD LOST CONFIDENCE IN THE DEALERSHIP TO REPAIR IT. *TR
Mileage: 46,000
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ENGAGED IN PARK, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE WIND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATED FAILURE MILEAGE WAS 64,000. *TR
Mileage: 64,000
WHILE DRIVING IN SNOW IN ST LOUIS MO THERE WAS SMOKE STARTED TO COME FROM THE WINDOW SWITCH FOR THE REAR WINDOWS WE HAVE 4 OF THE 2010 DODGE CARAVAN IN OUR FLEET AND 2 OF THEM HAVE NOW HAVE SMOKED OR GOT ON FIRE DUE TO THE SWITCH FOR THE WINDOW I HAVE LOOKED AT THE SWITCH AND THE SWITCH IS MELTED AND THE WIRES ARE MELTED SMOKE PORE OUT FROM ALL POINTS ON THE DOOR ON ONE VAN AND THE OR THE VAN THAT WAS FIXED A FEW MONTHS AGO DID IT AGAIN AND THIS TIME FIRE BROKE OUT ON THE DOOR. *TR
Mileage: 78,844
I HAVE A 2010 DODGE CARAVAN THE FIRST ISSUE WAS THE TRANSMISSIONS TOOK IT TO A DEALER WHO CHECKED IT AND SAID THE PROBLEM WAS IN THE COMPUTER DID AN UPGRADE CORRECTED SOME OF THE PROBLEM STILL HAVING PROBLEMS WITH IT SHIFTING THE SECOND ISSUE WAS THE IGNITION SWITCH WHICH I TOOK IT IN DUE TO A RECALL I RECEIVED BOUGHT THE VEHICLE USED SO THE RECALL HAD NO BEEN DONE AFTER RECALL WAS COMPLETED NOW HAVING TROUBLE WITH HEAD LIGHTS NEVER HAD A PROBLEM UNTIL SWITCH WAS CHANGED WHEN WE GOT IT BACK NOTICED THAT WHEN KEY WAS IN HEAD LIGHTS CAME ON THIS VEHICLE DOES NOT HAVE DRIVING ON AUTO HEAD LIGHTS ACCORDING TO PAPERWORK I HAVE SHORTLY THERE AFTER WHEN TURNING ON THE HEADLIGHTS THEY FLASH A COUPLE TIMES AND GO OFF UNABLE TO GET THEM TO COME BACK ON NOW THE LIGHTS COME ON WHEN EVER AND GO BACK OFF WILL NOT DO ANYTHING UNLESS A KEN IS IN THE IGNITION AND THEN JUST FLASH ONCE AND GO BACK OFF TOOK IT TO THE DEALER WHO IN THEIR WORDS AFTER CHECKING THOUGHT THE TIP WAS BAD AND WANTED $900.00 WITH NO GUARANTEE THAT WOULD FIX IT I SEE A LOT OF COMPLAINTS FROM OWNERS WHILE DOING RESEARCH TO TRY AND FIX MY PROBLEM ABOUT OTHER VEHICLES WITH SAME FROM 1999 TO PRESENT IT APPEARS TO ME DODGE HAS A PROBLEM THEY ARE NOT FIXING MAYBE THEY NEED MORE BAIL OUT MONEY. *TR
WHILE DRIVING 40 MILES AN HOUR ON A CITY HIGHWAY A WARNING BEEP OCCURRED AND THE ELC & ESP LIGHTS CAME ON. THE SPEED DROPPED TO 10 MILES PER HOUR, I DROVE THE BACK WAYS HOME AT NO MORE THAN 10 MILES PER HOUR. SUDDENLY IT KICKED BACK IN AND DROVE NORMALLY. UPON TURNING IT OFF AND BACK ON THE LIGHTS ARE OFF AND SEEMS TO BE RUNNING PROPERLY. HAVING IT TOWED TO DODGE DEALERSHIP IN THE MORNING TO HAVE IT CHECKED OUT. *TR
Mileage: 31,064
SINCE WE HAD THE ELECTRICAL RECALL 11V139000. WE HAVE 3 PROBLEMS SINCE THE RECALL. . FIRST. THE RADIO WOULD NOT WORK AND NOT TURN OFF. IT WAS JUST STUCK ON THE "ACCEPT DISPLAY. THE DEALER FIXED THAT AND SAID THAT IT WAS RELATED TO THE RECALL. THIS PAST WEEK WE HAD TWO FAILURES. THE FIRST FAILURE, THE WIPERS WOULD NOT TURN OFF, HEATED SEATS DID NOT WORK, TURN SIGNALS DIDN'T WORK AND THE STEERING WHEEL CONTROLS DIDN'T RESPOND. THE DEALER FIXED THAT AND SAID THAT THERE WAS MOISTURE IN THE HEATED SEATS ELEMENT. LAST NIGHT, THE RADIO AND THE STEERING WHEEL CONTROLS STOPPED RESPONDING WE HAVE TO BRING THE VAN IN AGAIN TODAY. TWO MALFUNCTIONS IN LESS THAN A WEEK NOT GOOD. *TR
Mileage: 20,000
SINCE WE HAD THE ELECTRICAL RECALL 11V139000. WE HAVE 3 PROBLEMS SINCE THE RECALL. . FIRST. THE RADIO WOULD NOT WORK AND NOT TURN OFF. IT WAS JUST STUCK ON THE "ACCEPT DISPLAY. THE DEALER FIXED THAT AND SAID THAT IT WAS RELATED TO THE RECALL. THIS PAST WEEK WE HAD TWO FAILURES. THE FIRST FAILURE, THE WIPERS WOULD NOT TURN OFF, HEATED SEATS DID NOT WORK, TURN SIGNALS DIDN'T WORK AND THE STEERING WHEEL CONTROLS DIDN'T RESPOND. THE DEALER FIXED THAT AND SAID THAT THERE WAS MOISTURE IN THE HEATED SEATS ELEMENT. LAST NIGHT, THE RADIO AND THE STEERING WHEEL CONTROLS STOPPED RESPONDING WE HAVE TO BRING THE VAN IN AGAIN TODAY. TWO MALFUNCTIONS IN LESS THAN A WEEK NOT GOOD. *TR
Mileage: 20,000
WHILE DRIVING (NOT IN IDLE OR STOPPED) ALL OF THE SAFETY LIGHTS ON THE DASH BOARD TURN ON AND ABOUT 10 SECONDS LATER THE CAR SHUTS OFF AND THE POWER STEERING LOCKS. THE VEHICLE CAN BE SWITCHED TO PARK AND WILL START UP AGAIN. THIS HAS HAPPENED AT LEAST FIVE TIMES ALREADY. I HAVE TAKEN THE VAN TO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO FIND ANYTHING WRONG. TWICE THIS HAS HAPPENED WHILE IN TRAFFIC LUCKILY NO ONE HAS REAR ENDED ME. *TR
I HAVE A 2010 DODGE CARAVAN VIN #[XXX] THAT HAS SOME SORT OF ELECTRICAL PROBLEM WHICH CAUSES THE VEHICLE TO STOP WHILE RUNNING AT ANY SPEED. THE VAN JUST GOES DEAD, NO POWER STEERING, NOTHING - MAKING THIS A VERY DANGEROUS SITUATION. THE PROBLEM HAS OCCURRED ON THREE OCCASIONS NOW AND HAS BEEN REPORTED TO DODGE - CASE #. THE VEHICLE WAS BROUGHT TO TWO SEPARATE DEALERSHIPS AND EACH TIME THE ISSUE WAS THE SAME. NO COMPUTER CODE MEANS NO PROBLEM. PLEASE LOOK INTO THIS MATTER.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Mileage: 20,300