10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 10 of 10
Jun 19, 2018 35,000 mi

I BOUGHT THIS MINIVAN IN 2011. I DO NOT DRIVE MUCH SO IT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. NONETHELESS, I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 4 TIMES (MAYBE 5) SINCE I HAVE OWNED IT. I JUST HAD THEM REPLACED AGAIN IN NOVEMBER, AND YET 7 MONTHS LATER, I HAVE TO DO IT AGAIN. I HAVE ONLY PUT SOME 3,000 MILES ON IT SINCE THE LAST REPLACEMENT. SOMETHING IS SERIOUSLY WRONG. THE BRAKES BEGAN SQUEAKING AND VERY QUICKLY (LIKE A DAY OR TWO WITHOUT MY HARDLY DRIVING IT) TO THE ROTORS BEING GONE AS MY PEDALS ARE VIBRATING. I KNOW OTHERS ARE COMPLAINING ABOUT THIS HERE AND ALL OVER THE INTERNET. SOMETHING HAS TO BE DONE ABOUT THIS. IT IS A SERIOUS SAFETY ISSUE. NOT TO MENTION, INCREDIBLY COSTLY TO KEEP UP WITH THESE COSTS THAT I CANNOT AFFORD.

Jun 19, 2018 35,000 mi

I BOUGHT THIS MINIVAN IN 2011. I DO NOT DRIVE MUCH SO IT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. NONETHELESS, I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 4 TIMES (MAYBE 5) SINCE I HAVE OWNED IT. I JUST HAD THEM REPLACED AGAIN IN NOVEMBER, AND YET 7 MONTHS LATER, I HAVE TO DO IT AGAIN. I HAVE ONLY PUT SOME 3,000 MILES ON IT SINCE THE LAST REPLACEMENT. SOMETHING IS SERIOUSLY WRONG. THE BRAKES BEGAN SQUEAKING AND VERY QUICKLY (LIKE A DAY OR TWO WITHOUT MY HARDLY DRIVING IT) TO THE ROTORS BEING GONE AS MY PEDALS ARE VIBRATING. I KNOW OTHERS ARE COMPLAINING ABOUT THIS HERE AND ALL OVER THE INTERNET. SOMETHING HAS TO BE DONE ABOUT THIS. IT IS A SERIOUS SAFETY ISSUE. NOT TO MENTION, INCREDIBLY COSTLY TO KEEP UP WITH THESE COSTS THAT I CANNOT AFFORD.

Jul 18, 2017 59,000 mi

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Jul 18, 2017 59,000 mi

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Apr 3, 2015 100,000 mi

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE FRONT END BRAKES AND CALIPERS SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT END BRAKES, CALIPERS, AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Apr 3, 2015 100,000 mi

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE FRONT END BRAKES AND CALIPERS SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT END BRAKES, CALIPERS, AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Oct 24, 2014 18,000 mi

DRIVING AND START SMELLING BURNING STOP AND MY BRAKES ARE SMOKING TO THE POINT IT'S ALMOST ON FIRE AND SO HOT CAN'T TOUCH OR WILL BE BURNT. WORRIED FOR SAFETY OF MY KIDS HAPPENED ABOUT 10 TIMES NOW IF NOT MORE. GOT IT CHECKED OUT SAID NOTHING IS WRONG DON'T KNOW WHY IT'S DOING IT. AND HAVE CHANGED MY ROTORS 3 TIMES AND BRAKES 5 TIMES. *TR

Oct 24, 2014 18,000 mi

DRIVING AND START SMELLING BURNING STOP AND MY BRAKES ARE SMOKING TO THE POINT IT'S ALMOST ON FIRE AND SO HOT CAN'T TOUCH OR WILL BE BURNT. WORRIED FOR SAFETY OF MY KIDS HAPPENED ABOUT 10 TIMES NOW IF NOT MORE. GOT IT CHECKED OUT SAID NOTHING IS WRONG DON'T KNOW WHY IT'S DOING IT. AND HAVE CHANGED MY ROTORS 3 TIMES AND BRAKES 5 TIMES. *TR

Oct 15, 2014 70,000 mi

DRIVING HOME FROM WORK WHILE STOPPING ON THE FREEWAY MY STEERING WHEEL IS SHAKING. IRONICALLY THIS IS JUST SOUTH OF THE CHRYSLER TECHNICAL CENTER, WHICH I PASS EVERY DAY AS I WORK JUST A FEW MILES FROM IT. THIS IS ONLY OCCURRING WHEN THE BRAKES ARE APPLIED SO I ALREADY DREADED THE THOUGHT, IT MUST BE THE FRONT BRAKES/ROTORS NEED REPLACED. I AM ALSO HEARING A SQUEALING/GRINDING NOISE FROM THE REARS WHEN BACKING UP.I JUST HAD THE RIGHT REAR BRAKES REPLACED THIS SPRING, WHICH I HAVE BEEN READING ONLINE IS A VERY COMMON ISSUE WITH THIS MODEL OF MINIVAN. 80% OF MY DRIVE IS FREEWAY, SO MY BRAKES ARE NOT USED AS OFTEN AS SOMEONE DRIVING SURFACE STREETS EVERYDAY. IS THERE A RECALL FOR THE BRAKE DESIGN ON THIS MINIVAN? ARE THE ROTORS AND BRAKE CALIPERS UNDER SIZED FOR THIS VEHICLE. WHY ARE MY REAR BRAKES WEARING OUT SO QUICKLY, IT DOES NOT MAKE SENSE AS THE FRONT BRAKES ARE THE TYPICAL PARTS TO WEAR SOONER AS THE WEIGHT TRANSFERENCE IS TO THE FRONT WHEN STOPPING. WE HAVE OWNED MANY CHRYSLER PRODUCTS IN THE PAST CHRYSLER TOWN & COUNTRY, CHRYSLER SEBRING. JEEP LIBERTY AND NOT HAD ANY OF THESE ISSUES. I WOULD LIKE TO SEE CHRYSLER STAND BEHIND THIS ISSUE, OR LOSE A LONGTIME CUSTOMER AS I WILL NOT HAVE FAITH IN THEIR PRODUCTS. THERE ARE A VAST NUMBER OF COMPLAINTS ON THE LEMON LAW WEBSITE REGARDING THIS YEAR MODEL WITH THE BRAKING ISSUES I HAVE DESCRIBED. WHEN LOOKING FOR A SERVICE BULLETIN FOR THE MY VEHICLE I DO NOT SEE ONE ISSUED FOR THE 2011 MODEL, AS [XXX] CHIEF/CORRESPONDENCE RESEARCH DIVISION/OFFICE OF DEFECTS INVESTIGATION DESCRIBED IN HIS REPLY TO REF. NO. [XXX] ON 07/13/2014. IT IS NOT LISTED UNDER THE DODGE CARAVAN OR DODGE GRAND CARAVAN MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 15, 2014 70,000 mi

DRIVING HOME FROM WORK WHILE STOPPING ON THE FREEWAY MY STEERING WHEEL IS SHAKING. IRONICALLY THIS IS JUST SOUTH OF THE CHRYSLER TECHNICAL CENTER, WHICH I PASS EVERY DAY AS I WORK JUST A FEW MILES FROM IT. THIS IS ONLY OCCURRING WHEN THE BRAKES ARE APPLIED SO I ALREADY DREADED THE THOUGHT, IT MUST BE THE FRONT BRAKES/ROTORS NEED REPLACED. I AM ALSO HEARING A SQUEALING/GRINDING NOISE FROM THE REARS WHEN BACKING UP.I JUST HAD THE RIGHT REAR BRAKES REPLACED THIS SPRING, WHICH I HAVE BEEN READING ONLINE IS A VERY COMMON ISSUE WITH THIS MODEL OF MINIVAN. 80% OF MY DRIVE IS FREEWAY, SO MY BRAKES ARE NOT USED AS OFTEN AS SOMEONE DRIVING SURFACE STREETS EVERYDAY. IS THERE A RECALL FOR THE BRAKE DESIGN ON THIS MINIVAN? ARE THE ROTORS AND BRAKE CALIPERS UNDER SIZED FOR THIS VEHICLE. WHY ARE MY REAR BRAKES WEARING OUT SO QUICKLY, IT DOES NOT MAKE SENSE AS THE FRONT BRAKES ARE THE TYPICAL PARTS TO WEAR SOONER AS THE WEIGHT TRANSFERENCE IS TO THE FRONT WHEN STOPPING. WE HAVE OWNED MANY CHRYSLER PRODUCTS IN THE PAST CHRYSLER TOWN & COUNTRY, CHRYSLER SEBRING. JEEP LIBERTY AND NOT HAD ANY OF THESE ISSUES. I WOULD LIKE TO SEE CHRYSLER STAND BEHIND THIS ISSUE, OR LOSE A LONGTIME CUSTOMER AS I WILL NOT HAVE FAITH IN THEIR PRODUCTS. THERE ARE A VAST NUMBER OF COMPLAINTS ON THE LEMON LAW WEBSITE REGARDING THIS YEAR MODEL WITH THE BRAKING ISSUES I HAVE DESCRIBED. WHEN LOOKING FOR A SERVICE BULLETIN FOR THE MY VEHICLE I DO NOT SEE ONE ISSUED FOR THE 2011 MODEL, AS [XXX] CHIEF/CORRESPONDENCE RESEARCH DIVISION/OFFICE OF DEFECTS INVESTIGATION DESCRIBED IN HIS REPLY TO REF. NO. [XXX] ON 07/13/2014. IT IS NOT LISTED UNDER THE DODGE CARAVAN OR DODGE GRAND CARAVAN MODELS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR