16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Jun 24, 2020 64,000 mi

THE PASSENGER SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE AN ISSUE WITH THE LOCKING MECHANISM. ONE DAY WE PARKED AND LOCKED THE CAR TO GET ICE CREAM AND WHEN WE CAME BACK THE DOOR WOULDN'T UNLOCK. *TR

Jun 24, 2020 64,000 mi

THE PASSENGER SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE AN ISSUE WITH THE LOCKING MECHANISM. ONE DAY WE PARKED AND LOCKED THE CAR TO GET ICE CREAM AND WHEN WE CAME BACK THE DOOR WOULDN'T UNLOCK. *TR

Sep 3, 2019

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MILFORD AUTO GROUP JEEP CHRYSLER DODGE RAM (1470 BOSTON POST RD, MILFORD, CT 06460, 203-878-2471) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.

Sep 3, 2019

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MILFORD AUTO GROUP JEEP CHRYSLER DODGE RAM (1470 BOSTON POST RD, MILFORD, CT 06460, 203-878-2471) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.

Jun 24, 2019 38,200 mi

THE DRIVER'S SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. THE DOOR WILL NOT OPEN MANUALLY OR ELECTRONICALLY.

Jun 24, 2019 38,200 mi

THE DRIVER'S SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. THE DOOR WILL NOT OPEN MANUALLY OR ELECTRONICALLY.

Jun 10, 2019 67,000 mi

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR'S BUZZING ACTUATOR WENT OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SISK CHRYSLER DODGE JEEP RAM (270-885-9900, LOCATED AT FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER REBUILT THE ENTIRE DOOR AT THE CONTACT'S EXPENSE. APPROXIMATELY ONE MONTH LATER, THE DRIVER'S SIDE DOOR BUZZING ACTUATOR ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Jun 10, 2019 67,000 mi

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR'S BUZZING ACTUATOR WENT OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SISK CHRYSLER DODGE JEEP RAM (270-885-9900, LOCATED AT FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER REBUILT THE ENTIRE DOOR AT THE CONTACT'S EXPENSE. APPROXIMATELY ONE MONTH LATER, THE DRIVER'S SIDE DOOR BUZZING ACTUATOR ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

May 20, 2019 32,600 mi

"TAKATA RECALL" SLIDING DOOR ON DRIVERS SIDE WON'T UNLOCK OR OPEN (NOT AUTOMATIC OPEN DOOR, MANUALLY OPEN) TRIED USING THE DOOR UNLOCK PAD THE KEY FOB AND THE LOCK IN THE DOOR AND IT STILL DOESN'T UNLOCK OR OPEN. MY 1 YEAR OLD SITS ON THAT SIDE AND I AM WORRIED THIS IS A VERY HUGE SAFETY ISSUE. IF I WERE IN AN ACCIDENT I WOULD NOT BE ABLE TO GET TO HIM QUICKLY. MY 3 YEAR OLD SITS ON THE OTHER SIDE AND SO NOW WE HAVE TO CLIMB IN TO UNBUCKLE BOTH CHILDREN TO GET THEM OUT. THIS IS DANGEROUS IF AN ACCIDENT WERE TO HAPPEN. I'VE ALREADY REPLACED THE OTHER SIDE WHEN THAT AGITATOR WENT OUT ON IT. MY VAN HAS 32000 MILES. BOUGHT IT NEW IN 2016. SHOULD NOT BE HAVING THESE SAFETY ISSUES. PLEASE LOOK INTO DODGE AND THE REPORTS THAT PEOPLE HAVE FILED WHO HAVE THIS SAME ISSUE. IT SHOULD BE A RECALL AND FIXED. THANK YOU FOR YOUR TIME.

May 20, 2019 32,600 mi

"TAKATA RECALL" SLIDING DOOR ON DRIVERS SIDE WON'T UNLOCK OR OPEN (NOT AUTOMATIC OPEN DOOR, MANUALLY OPEN) TRIED USING THE DOOR UNLOCK PAD THE KEY FOB AND THE LOCK IN THE DOOR AND IT STILL DOESN'T UNLOCK OR OPEN. MY 1 YEAR OLD SITS ON THAT SIDE AND I AM WORRIED THIS IS A VERY HUGE SAFETY ISSUE. IF I WERE IN AN ACCIDENT I WOULD NOT BE ABLE TO GET TO HIM QUICKLY. MY 3 YEAR OLD SITS ON THE OTHER SIDE AND SO NOW WE HAVE TO CLIMB IN TO UNBUCKLE BOTH CHILDREN TO GET THEM OUT. THIS IS DANGEROUS IF AN ACCIDENT WERE TO HAPPEN. I'VE ALREADY REPLACED THE OTHER SIDE WHEN THAT AGITATOR WENT OUT ON IT. MY VAN HAS 32000 MILES. BOUGHT IT NEW IN 2016. SHOULD NOT BE HAVING THESE SAFETY ISSUES. PLEASE LOOK INTO DODGE AND THE REPORTS THAT PEOPLE HAVE FILED WHO HAVE THIS SAME ISSUE. IT SHOULD BE A RECALL AND FIXED. THANK YOU FOR YOUR TIME.

Apr 2, 2019 47,000 mi

I OWN A 2016 DODGE CARAVAN AND THE DRIVERS SIDE SLIDING DOOR LOCK IS STUCK BETWEEN THE LOCK AND UNLOCK MAKING THE DOOR UNABLE TO BE OPENED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THE DOOR LOCK OR LACK WOULD NEED TO BE REPLACED AND THE REPAIR WOULD COST $900 (AND DUE TO MILEAGE WAS NOT COVERED NOW BY THE WARRANTY). THE DOOR IS STILL UNABLE TO BE USED AND CAUSES A SERIOUS SAFETY CONCERN IF IN AN ACCIDENT DUE TO INABILITY TO GET OUT OF THE VEHICLE ON THAT SIDE. WHEN THE DEFECT WAS IDENTIFIED THE VEHICLE WAS PARKED AND HAS BEEN OVERNIGHT. I ATTEMPTED TO USE SLIDING DOOR CONTROL ON KEY FOB WHICH DIDN'T WORK AND SO ATTEMPTED TO UNLOCK DOOR WITH KEY FOB TO OPEN IT MANUALLY AND THAT DIDN'T WORK EITHER. I GOT INSIDE THE VEHICLE AND ATTEMPTED TO UNLOCK THE DOOR MANUALLY AND THAT WAS UNSUCCESSFUL. ADDITIONALLY, SLIDING DOOR CONTROL ON FRONT CEILING (ALLOWS DRIVER TO OPEN AND SHUT BOTH SLIDING DOORS) ATTEMPTED TO BE USED AND WAS ALSO UNSUCCESSFUL. THIS APPEARS TO BE A PROBLEM THAT MULTIPLE DODGE CARAVAN OWNERS ARE EXPERIENCING AND NEEDS TO BE ADDRESSED ASAP.

Apr 2, 2019 47,000 mi

I OWN A 2016 DODGE CARAVAN AND THE DRIVERS SIDE SLIDING DOOR LOCK IS STUCK BETWEEN THE LOCK AND UNLOCK MAKING THE DOOR UNABLE TO BE OPENED. IT WAS TAKEN TO THE DEALERSHIP AND I WAS TOLD THE DOOR LOCK OR LACK WOULD NEED TO BE REPLACED AND THE REPAIR WOULD COST $900 (AND DUE TO MILEAGE WAS NOT COVERED NOW BY THE WARRANTY). THE DOOR IS STILL UNABLE TO BE USED AND CAUSES A SERIOUS SAFETY CONCERN IF IN AN ACCIDENT DUE TO INABILITY TO GET OUT OF THE VEHICLE ON THAT SIDE. WHEN THE DEFECT WAS IDENTIFIED THE VEHICLE WAS PARKED AND HAS BEEN OVERNIGHT. I ATTEMPTED TO USE SLIDING DOOR CONTROL ON KEY FOB WHICH DIDN'T WORK AND SO ATTEMPTED TO UNLOCK DOOR WITH KEY FOB TO OPEN IT MANUALLY AND THAT DIDN'T WORK EITHER. I GOT INSIDE THE VEHICLE AND ATTEMPTED TO UNLOCK THE DOOR MANUALLY AND THAT WAS UNSUCCESSFUL. ADDITIONALLY, SLIDING DOOR CONTROL ON FRONT CEILING (ALLOWS DRIVER TO OPEN AND SHUT BOTH SLIDING DOORS) ATTEMPTED TO BE USED AND WAS ALSO UNSUCCESSFUL. THIS APPEARS TO BE A PROBLEM THAT MULTIPLE DODGE CARAVAN OWNERS ARE EXPERIENCING AND NEEDS TO BE ADDRESSED ASAP.

Jan 30, 2019 41,000 mi

PASSENGER SIDE BACK SLIDING DOOR, THE LOCK IS STUCK. UNABLE TO UNLOCK EITHER MANUALLY OR WITH POWER LOCKS. *DT *DT *TR *DT CONSUMER STATED VAN WAS NOT REPAIRED AND NO LONGER HAS THE VAN.*JB

Jan 30, 2019 41,000 mi

PASSENGER SIDE BACK SLIDING DOOR, THE LOCK IS STUCK. UNABLE TO UNLOCK EITHER MANUALLY OR WITH POWER LOCKS. *DT *DT *TR *DT CONSUMER STATED VAN WAS NOT REPAIRED AND NO LONGER HAS THE VAN.*JB

Apr 22, 2017 14,000 mi

2016 DODGE CARAVAN ONLY 14000, MILE. DRIVING APPROXIMATELY 40 TO 45 MILES PER HOUR ON THE HIGHWAY. HOOD LATCH BOLTS ( ONLY TWO ) CAME FULLY OUT ,ALLOWING THE HOOD TO OPEN , SMASHING INTO THE WIND SHIELD , MAKING IT IMPOSSIBLE TO SEE AHEAD DUE TO THE HOOD BLOCKING THE VIEW.

Apr 22, 2017 14,000 mi

2016 DODGE CARAVAN ONLY 14000, MILE. DRIVING APPROXIMATELY 40 TO 45 MILES PER HOUR ON THE HIGHWAY. HOOD LATCH BOLTS ( ONLY TWO ) CAME FULLY OUT ,ALLOWING THE HOOD TO OPEN , SMASHING INTO THE WIND SHIELD , MAKING IT IMPOSSIBLE TO SEE AHEAD DUE TO THE HOOD BLOCKING THE VIEW.